£30,000 - £35,000 DOE Billing Administrator Location: Stamford Hill Hours: Fully office-based role Monday - Thursday: 9:30am - 6:00pm Friday: Early finish (in winter months) Are you good with data and MS Excel? If you answered yes, we want to hear from you! Box Recruitment Solutions are exclusively recruiting for a growing telecoms business in Stamford Hill. Reporting directly to the Billing Manager, this is an excellent opportunity for a proactive and detail-oriented administrator with strong data handling and customer service skills to join a busy and supportive finance and operations team. The successful candidate will be responsible for carrying out billing administration for both B2B and B2C customers across telecoms services including landline, broadband, leased lines and mobile services. Key Responsibilities Billing & Data Administration Monthly billing administration for B2B and B2C customers Dealing with customer billing queries over the phone and resolving Add and organise data within the billing system Monitor and report billing data using internal systems Reconcile and validate discrepancies across platforms including Zoho, Salesstar, My Accounts and Abillity Import, match and verify data from multiple sources Customer Communications Generate and send end-of-contract letters to customers Handle customer and internal queries via email and telephone professionally Produce and dispatch billing and account-related correspondence Systems & Reporting Work with the Abillity billing platform Produce internal reports and compile team data for review Support the transition from manual to system-led billing processes Team Support Work closely within a collaborative team environment Support colleagues with ad hoc administrative and operational tasks Participate in cross-functional communication across the business Preferred Skills & Experience Confident Excel skills including formulas and pivot tables Previous billing administration or data-driven administration experience (preferred) Strong attention to detail and organisational skills Professional and confident telephone manner Able to commute to Stamford Hill North London on a daily basis Exposure to billing and CRM systems such as Abillity, Zoho, Salesstar or similar billing platforms would be advantageous Benefits 28 days holiday Private healthcare Discretionary yearly bonus KPI bonus scheme Discounted rewards scheme Early finish on Fridays INDD
Aug 07, 2026
Full time
£30,000 - £35,000 DOE Billing Administrator Location: Stamford Hill Hours: Fully office-based role Monday - Thursday: 9:30am - 6:00pm Friday: Early finish (in winter months) Are you good with data and MS Excel? If you answered yes, we want to hear from you! Box Recruitment Solutions are exclusively recruiting for a growing telecoms business in Stamford Hill. Reporting directly to the Billing Manager, this is an excellent opportunity for a proactive and detail-oriented administrator with strong data handling and customer service skills to join a busy and supportive finance and operations team. The successful candidate will be responsible for carrying out billing administration for both B2B and B2C customers across telecoms services including landline, broadband, leased lines and mobile services. Key Responsibilities Billing & Data Administration Monthly billing administration for B2B and B2C customers Dealing with customer billing queries over the phone and resolving Add and organise data within the billing system Monitor and report billing data using internal systems Reconcile and validate discrepancies across platforms including Zoho, Salesstar, My Accounts and Abillity Import, match and verify data from multiple sources Customer Communications Generate and send end-of-contract letters to customers Handle customer and internal queries via email and telephone professionally Produce and dispatch billing and account-related correspondence Systems & Reporting Work with the Abillity billing platform Produce internal reports and compile team data for review Support the transition from manual to system-led billing processes Team Support Work closely within a collaborative team environment Support colleagues with ad hoc administrative and operational tasks Participate in cross-functional communication across the business Preferred Skills & Experience Confident Excel skills including formulas and pivot tables Previous billing administration or data-driven administration experience (preferred) Strong attention to detail and organisational skills Professional and confident telephone manner Able to commute to Stamford Hill North London on a daily basis Exposure to billing and CRM systems such as Abillity, Zoho, Salesstar or similar billing platforms would be advantageous Benefits 28 days holiday Private healthcare Discretionary yearly bonus KPI bonus scheme Discounted rewards scheme Early finish on Fridays INDD
Our client is looking for a Finance and Administration Officer Client Details A leader in their field Description To lead on key financial processes-including payroll, sales ledger management and statutory reporting-while providing advanced administrative and office support. The postholder acts as a member of the Corporate Services team, ensuring robust financial control, smooth office operations and cross-cover for critical tasks. 2. Key Duties & Responsibilities 2.1 Finance 1. Sales Ledger Management Raise and process sales invoices, including statutory levy income. Record bank receipts and income from assurance schemes, resolving discrepancies with external bodies (e.g. FIA). Operate credit-control procedures, escalating overdue accounts and customer disputes. 2. Payroll Complete monthly payroll, ensuring accuracy of salaries, pension and statutory deductions. Maintain confidential payroll records and address staff pay queries promptly. Ensure PAYE, National Insurance and pension deadlines are met. 3. Financial Accounting & Compliance Prepare and submit VAT returns. Post journals for accruals, prepayments and corrections. Perform monthly bank reconciliations and daily inter-account transfers. Maintain the fixed-asset register. Produce monthly and ad-hoc financial reports for senior management. Support internal and external audit processes, providing schedules and evidence. 4. Procurement & PO System Oversight Monitor compliance with the procurement policy. Oversee the Purchase Order processes on Business Central , train staff, and review expenditure reports. 2.2 Administration & Office Support 1. Provide high-level administrative assistance-proof-reading, formatting documents, drafting surveys and reports. 2. Coordinate IT onboarding for new starters and act as day-to-day liaison with external IT contractors. 3. Support the Head of Corporate Services with project administration and data collation. 4. Deliver reception and office cover when required, ensuring seamless front-of-house service. 5. Drive continual improvement of office systems and processes. 3. Profile A candidate with excellent finance and administrative skills Ideally - AAT, HNC/HND or equivalent finance qualification Job Offer This is a permanent, full-time role (35 hours per week, Monday to Friday), based in our office on the outskirts of Edinburgh. We offer hybrid working, with flexibility and a supportive, values-driven culture. Salary / benefits Band 2 30,551 per annum, including 25 days' annual leave (plus 11 public holidays) and a generous 10% employer pension contribution.
Oct 07, 2025
Full time
Our client is looking for a Finance and Administration Officer Client Details A leader in their field Description To lead on key financial processes-including payroll, sales ledger management and statutory reporting-while providing advanced administrative and office support. The postholder acts as a member of the Corporate Services team, ensuring robust financial control, smooth office operations and cross-cover for critical tasks. 2. Key Duties & Responsibilities 2.1 Finance 1. Sales Ledger Management Raise and process sales invoices, including statutory levy income. Record bank receipts and income from assurance schemes, resolving discrepancies with external bodies (e.g. FIA). Operate credit-control procedures, escalating overdue accounts and customer disputes. 2. Payroll Complete monthly payroll, ensuring accuracy of salaries, pension and statutory deductions. Maintain confidential payroll records and address staff pay queries promptly. Ensure PAYE, National Insurance and pension deadlines are met. 3. Financial Accounting & Compliance Prepare and submit VAT returns. Post journals for accruals, prepayments and corrections. Perform monthly bank reconciliations and daily inter-account transfers. Maintain the fixed-asset register. Produce monthly and ad-hoc financial reports for senior management. Support internal and external audit processes, providing schedules and evidence. 4. Procurement & PO System Oversight Monitor compliance with the procurement policy. Oversee the Purchase Order processes on Business Central , train staff, and review expenditure reports. 2.2 Administration & Office Support 1. Provide high-level administrative assistance-proof-reading, formatting documents, drafting surveys and reports. 2. Coordinate IT onboarding for new starters and act as day-to-day liaison with external IT contractors. 3. Support the Head of Corporate Services with project administration and data collation. 4. Deliver reception and office cover when required, ensuring seamless front-of-house service. 5. Drive continual improvement of office systems and processes. 3. Profile A candidate with excellent finance and administrative skills Ideally - AAT, HNC/HND or equivalent finance qualification Job Offer This is a permanent, full-time role (35 hours per week, Monday to Friday), based in our office on the outskirts of Edinburgh. We offer hybrid working, with flexibility and a supportive, values-driven culture. Salary / benefits Band 2 30,551 per annum, including 25 days' annual leave (plus 11 public holidays) and a generous 10% employer pension contribution.
JRRL are currently working with an established growing business recruit an experienced Purchasing Administrator. This is an exciting opportunity to join a small team of 3 in Dartford with the office re-locating to Aylesford later in the year. Reporting to the Purchasing Manager, you will be responsible for managing daily purchasing activities, liaising with suppliers, and ensuring timely delivery of goods. You will also take the lead on a key product line and support the team with reporting and data analysis using Excel. Full time Monday to Friday 7.30am - 4.30pm Office based. Duties of the Purchasing Administrator: Processing 20 - 40 daily requisitions from UK hubs, ensuring timely procurement and delivery. Resolve invoice queries efficiently and accurately. Perform general administrative tasks including invoice processing and stock control. Maintain accurate records and clear open receipts in the system. Source urgent materials or parts directly from retail or stores when needed. Address and resolve order and invoice discrepancies. Build and maintain strong relationships with suppliers and internal teams. Analyse supply chain trends and prepare reports to identify cost-saving opportunities. Skills & Qualifications of the Purchasing Administrator: Degree in Purchasing, Supply Chain Management or related field. Ideally have a CIPS or equivalent procurement certification. Experience speaking to and negotiating with vendors/3rd parties. Intermediate/advanced Excel skills (will be evaluated). Manufacturing background desired. Happy to work within a small team of 3. Benefits of the Purchasing Administrator: 23 days annual leave (increase to 25 days after 2 years) + Bank Holidays Competitive Base Salary + Company bonus. Annual salary reviews. Career growth. Healthcare. Free Friday lunch. 2 Paid Volunteering Days Annually. This role is a full-time, permanent position. The salary range reflects the candidate's level of experience. The lower end of the band is suited for individuals who may require additional training to meet the role's requirements, while the higher end is for candidates who possess the exact skills and experience outlined above.
Oct 03, 2025
Full time
JRRL are currently working with an established growing business recruit an experienced Purchasing Administrator. This is an exciting opportunity to join a small team of 3 in Dartford with the office re-locating to Aylesford later in the year. Reporting to the Purchasing Manager, you will be responsible for managing daily purchasing activities, liaising with suppliers, and ensuring timely delivery of goods. You will also take the lead on a key product line and support the team with reporting and data analysis using Excel. Full time Monday to Friday 7.30am - 4.30pm Office based. Duties of the Purchasing Administrator: Processing 20 - 40 daily requisitions from UK hubs, ensuring timely procurement and delivery. Resolve invoice queries efficiently and accurately. Perform general administrative tasks including invoice processing and stock control. Maintain accurate records and clear open receipts in the system. Source urgent materials or parts directly from retail or stores when needed. Address and resolve order and invoice discrepancies. Build and maintain strong relationships with suppliers and internal teams. Analyse supply chain trends and prepare reports to identify cost-saving opportunities. Skills & Qualifications of the Purchasing Administrator: Degree in Purchasing, Supply Chain Management or related field. Ideally have a CIPS or equivalent procurement certification. Experience speaking to and negotiating with vendors/3rd parties. Intermediate/advanced Excel skills (will be evaluated). Manufacturing background desired. Happy to work within a small team of 3. Benefits of the Purchasing Administrator: 23 days annual leave (increase to 25 days after 2 years) + Bank Holidays Competitive Base Salary + Company bonus. Annual salary reviews. Career growth. Healthcare. Free Friday lunch. 2 Paid Volunteering Days Annually. This role is a full-time, permanent position. The salary range reflects the candidate's level of experience. The lower end of the band is suited for individuals who may require additional training to meet the role's requirements, while the higher end is for candidates who possess the exact skills and experience outlined above.
Full-time Experienced Administrator - Private Clinical Practice, YO31 £27,483 Your new company Are you an experienced administrator ready to step into a dynamic clinical environment? We are seeking a highly organised, proactive, experienced administrator to join our client's team where you will be supporting their senior consultants and delivering exceptional service to private medical clients. This role sits in a small and supportive team environment and offers a great opportunity for experienced candidates who enjoy variety and challenge, in both back-office and clinical client-facing work.This is a permanent role, 37.5 hours a week, fully-office based in York. This role includes one twilight session a week until 19.00. Your new role This is not your typical medical secretarial post. You'll be a key focus of the private practice operations-providing 1:1 support to consultants, managing complex schedules, coordinating patient communications, and ensuring the smooth running of clinical and administrative processes. You'll be the first point of contact for private clients, so professionalism, discretion, and warmth are essential.Key Responsibilities Provide dedicated administrative support to senior consultants, including diary management and correspondenceLiaise directly with private patients, ensuring a seamless and personalised experienceRunning eye clinics which includes twilight sessions until 19.00 on a Friday on a rota basis.Maintain accurate medical records and coordinate clinical documentationManage referrals, appointments, and follow-ups with precisionAct as a central point for internal and external communicationsSupport billing and invoicing processes in collaboration with finance teamsAs this is a small team, the ability to multitask and a willingness to cover additional duties is valued. What you'll need to succeed Proven experience in office management or senior administrative rolesKnowledge of Outlook and SAGE as well as strong Excel skillsGood touch type skillsThe ability to audio type would be beneficial.Exceptional communication skills-confident, articulate, and empatheticComfortable working in a fast-paced, client-facing environmentHighly organised with the ability to juggle competing prioritiesProfessional, discreet, and emotionally intelligentPrevious experience in a clinical or healthcare setting is beneficial but not essential. If you have worked in the NHS, the level of responsibility and autonomy would be commensurate with a Band 4+ role. What you'll get in return 37.5-hour permanent contract8.30-16.30 standard working hours with a twilight session on a Friday 11.00-19.0025 days annual leave + bank holidays4% employer pension contribution increased to 6% after 1 year of service. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Oct 03, 2025
Full time
Full-time Experienced Administrator - Private Clinical Practice, YO31 £27,483 Your new company Are you an experienced administrator ready to step into a dynamic clinical environment? We are seeking a highly organised, proactive, experienced administrator to join our client's team where you will be supporting their senior consultants and delivering exceptional service to private medical clients. This role sits in a small and supportive team environment and offers a great opportunity for experienced candidates who enjoy variety and challenge, in both back-office and clinical client-facing work.This is a permanent role, 37.5 hours a week, fully-office based in York. This role includes one twilight session a week until 19.00. Your new role This is not your typical medical secretarial post. You'll be a key focus of the private practice operations-providing 1:1 support to consultants, managing complex schedules, coordinating patient communications, and ensuring the smooth running of clinical and administrative processes. You'll be the first point of contact for private clients, so professionalism, discretion, and warmth are essential.Key Responsibilities Provide dedicated administrative support to senior consultants, including diary management and correspondenceLiaise directly with private patients, ensuring a seamless and personalised experienceRunning eye clinics which includes twilight sessions until 19.00 on a Friday on a rota basis.Maintain accurate medical records and coordinate clinical documentationManage referrals, appointments, and follow-ups with precisionAct as a central point for internal and external communicationsSupport billing and invoicing processes in collaboration with finance teamsAs this is a small team, the ability to multitask and a willingness to cover additional duties is valued. What you'll need to succeed Proven experience in office management or senior administrative rolesKnowledge of Outlook and SAGE as well as strong Excel skillsGood touch type skillsThe ability to audio type would be beneficial.Exceptional communication skills-confident, articulate, and empatheticComfortable working in a fast-paced, client-facing environmentHighly organised with the ability to juggle competing prioritiesProfessional, discreet, and emotionally intelligentPrevious experience in a clinical or healthcare setting is beneficial but not essential. If you have worked in the NHS, the level of responsibility and autonomy would be commensurate with a Band 4+ role. What you'll get in return 37.5-hour permanent contract8.30-16.30 standard working hours with a twilight session on a Friday 11.00-19.0025 days annual leave + bank holidays4% employer pension contribution increased to 6% after 1 year of service. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Admin Officer - Chichester Monday to Friday, 9:00am-5:00pm (some flexibility required) £12.36, rising to £12.53 per hour Temporary assignment with potential to extend ( currently on the system until March 2026) Fully onsite Are you highly organised, detail-focused, and a confident communicator? We're recruiting an Administrator to support a busy Public Sector department in the heart of Chichester. Key Responsibilities: Preparing papers and files for court, tribunals, hearings, and meetings. Creating and updating records on in-house computer system and data input. Post opening and dispatch. Standard letters and correspondence, notes, reports, submissions etc, according to guidelines and instructions. Ensuring compliance and administration documentation meet quality standards. Telephone calls Adhoc admin - photocopying, scanning, filing Clerking duties and Jury Bailiff officer duties What We're Looking For: Strong communication skills Proficiency with Microsoft Office A flexible and reliable approach to work Important: This role requires a DBS check and three years of references . How to Apply: If you're ready for a new challenge and meet the criteria above, apply online today .Please note: Due to the high number of applications, we may only contact shortlisted candidates. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Oct 01, 2025
Full time
Admin Officer - Chichester Monday to Friday, 9:00am-5:00pm (some flexibility required) £12.36, rising to £12.53 per hour Temporary assignment with potential to extend ( currently on the system until March 2026) Fully onsite Are you highly organised, detail-focused, and a confident communicator? We're recruiting an Administrator to support a busy Public Sector department in the heart of Chichester. Key Responsibilities: Preparing papers and files for court, tribunals, hearings, and meetings. Creating and updating records on in-house computer system and data input. Post opening and dispatch. Standard letters and correspondence, notes, reports, submissions etc, according to guidelines and instructions. Ensuring compliance and administration documentation meet quality standards. Telephone calls Adhoc admin - photocopying, scanning, filing Clerking duties and Jury Bailiff officer duties What We're Looking For: Strong communication skills Proficiency with Microsoft Office A flexible and reliable approach to work Important: This role requires a DBS check and three years of references . How to Apply: If you're ready for a new challenge and meet the criteria above, apply online today .Please note: Due to the high number of applications, we may only contact shortlisted candidates. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
My Government client is currently seeking a well rounded receptionist to work at their offices in Wigan, on a full time basis for 3 months with the potential to be extended. The role is temporary for 3 months, at a rate of £12.21 per hour, working within a specialist site. Normal working hours, however there will be one late evening until 7pm and a shorter day during the working week of Monday to Friday. SummaryThe job holder will provide administrative support within the Probation Service (PS), ensuring that staff and people on probation are supported through efficient processes, maintaining administration systems within specified timescales in order to promote the achievement of team and Divisional objectives.In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.This role may involve some out of hours work.The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.Responsibilities, Activities & DutiesThe job holder will be required to carry out the following responsibilities, activities and duties: Responsible for setting up and maintaining accurate people on probation and victim information on relevant approved databases. Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending. Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required. Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, e-mail. Provide cover for an effective and efficient reception and telephone enquiry service. Act as single point of contact within unit for specialist area of work as required. Deal fairly, effectively and firmly with a range of people on probation, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures. Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan. Carry out enforcement administration as required. Where necessary, issue petty cash/vouchers/warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures. Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases. Report faulty equipment and/or materials to Manager and arrange for replacement/repair as agreed. Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary. Undertake specific Visor administration tasks in accordance with the procedures. Attend meetings as appropriate. Provide support to meetings as required including organising agenda, taking and distributing notes/minutes and action points. Ensure all activities are conducted in accordance with Health and Safety policies and procedures, undertake equipment tests as required. Provide cover within the unit and to other units within the LDU and Division as appropriate. Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies. Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes, challenge anti-social behaviour and attitudes. To work within the aims and values of PS and HMPPS.The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.Behaviours Delivering at Pace Making Effective Decisions Working Together Changing and Improving Managing a Quality ServiceAbility Ability to use databases Good keyboard and IT skills including proficiency in MS Office Word, and basic skills in Excel Possess basic numeric skillsExperience Strong communication skills (verbal and written) and ability to communicate effectively with a wide range of individuals, including those who may present difficult or aggressive behaviour Use and work on own initiativeMinimum Eligibility All candidates are subject to security and identity checks prior to taking up post. All external candidates are subject to 6 months' probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS. All staff are required to declare whether they are a member of a group or organisation which HMPPS consider to be racist. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Oct 01, 2025
Full time
My Government client is currently seeking a well rounded receptionist to work at their offices in Wigan, on a full time basis for 3 months with the potential to be extended. The role is temporary for 3 months, at a rate of £12.21 per hour, working within a specialist site. Normal working hours, however there will be one late evening until 7pm and a shorter day during the working week of Monday to Friday. SummaryThe job holder will provide administrative support within the Probation Service (PS), ensuring that staff and people on probation are supported through efficient processes, maintaining administration systems within specified timescales in order to promote the achievement of team and Divisional objectives.In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.This role may involve some out of hours work.The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.Responsibilities, Activities & DutiesThe job holder will be required to carry out the following responsibilities, activities and duties: Responsible for setting up and maintaining accurate people on probation and victim information on relevant approved databases. Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending. Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required. Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, e-mail. Provide cover for an effective and efficient reception and telephone enquiry service. Act as single point of contact within unit for specialist area of work as required. Deal fairly, effectively and firmly with a range of people on probation, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures. Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan. Carry out enforcement administration as required. Where necessary, issue petty cash/vouchers/warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures. Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases. Report faulty equipment and/or materials to Manager and arrange for replacement/repair as agreed. Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary. Undertake specific Visor administration tasks in accordance with the procedures. Attend meetings as appropriate. Provide support to meetings as required including organising agenda, taking and distributing notes/minutes and action points. Ensure all activities are conducted in accordance with Health and Safety policies and procedures, undertake equipment tests as required. Provide cover within the unit and to other units within the LDU and Division as appropriate. Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies. Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes, challenge anti-social behaviour and attitudes. To work within the aims and values of PS and HMPPS.The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.Behaviours Delivering at Pace Making Effective Decisions Working Together Changing and Improving Managing a Quality ServiceAbility Ability to use databases Good keyboard and IT skills including proficiency in MS Office Word, and basic skills in Excel Possess basic numeric skillsExperience Strong communication skills (verbal and written) and ability to communicate effectively with a wide range of individuals, including those who may present difficult or aggressive behaviour Use and work on own initiativeMinimum Eligibility All candidates are subject to security and identity checks prior to taking up post. All external candidates are subject to 6 months' probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS. All staff are required to declare whether they are a member of a group or organisation which HMPPS consider to be racist. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Position: Full-Time Temporary Admin Officer Contract: 3 months with the possibility of extending Working Hours : Monday to Friday, Office Hours (37 hours per week) Hourly Rate: £12.21 per hour. Mon-Fri. Specific working days to be discussed and agreed at interview. Hybrid working (60% in office) after initial training period based in the office. Overview of the jobThis is an administrative job within the Probation Service.SummaryThe job holder will provide administrative support within the Probation Service (PS), ensuring that staff and people on probation are supported through efficient processes, maintaining administration systems within specified timescales in order to promote the achievement of team and Divisional objectives.In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.This role may involve some out of hours work.The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.Responsibilities, Activities & DutiesThe job holder will be required to carry out the following responsibilities, activities and duties: Responsible for setting up and maintaining accurate people on probation and victim information on relevant approved databases. Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending. Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required. Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, e-mail. Provide cover for an effective and efficient reception and telephone enquiry service. Act as single point of contact within unit for specialist area of work as required. Deal fairly, effectively and firmly with a range of people on probation, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures. Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan. Carry out enforcement administration as required. Where necessary, issue petty cash/vouchers/warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures. Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases. Report faulty equipment and/or materials to Manager and arrange for replacement/repair as agreed. Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary. Undertake specific Visor administration tasks in accordance with the procedures. Attend meetings as appropriate. Provide support to meetings as required including organising agenda, taking and distributing notes/minutes and action points. Ensure all activities are conducted in accordance with Health and Safety policies and procedures, undertake equipment tests as required. Provide cover within the unit and to other units within the LDU and Division as appropriate. Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies. Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes, challenge anti-social behaviour and attitudes. To work within the aims and values of PS and HMPPS.The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.Behaviours Delivering at Pace Making Effective Decisions Working Together Changing and Improving Managing a Quality ServiceAbility Ability to use databases Good keyboard and IT skills including proficiency in MS Office Word, and basic skills in Excel Possess basic numeric skillsExperience Strong communication skills (verbal and written) and ability to communicate effectively with a wide range of individuals, including those who may present difficult or aggressive behaviour Use and work on own initiativeMinimum Eligibility All candidates are subject to security and identity checks prior to taking up post. All external candidates are subject to 6 months' probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS. All staff are required to declare whether they are a member of a group or organisation which HMPPS consider to be racist. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Oct 01, 2025
Full time
Position: Full-Time Temporary Admin Officer Contract: 3 months with the possibility of extending Working Hours : Monday to Friday, Office Hours (37 hours per week) Hourly Rate: £12.21 per hour. Mon-Fri. Specific working days to be discussed and agreed at interview. Hybrid working (60% in office) after initial training period based in the office. Overview of the jobThis is an administrative job within the Probation Service.SummaryThe job holder will provide administrative support within the Probation Service (PS), ensuring that staff and people on probation are supported through efficient processes, maintaining administration systems within specified timescales in order to promote the achievement of team and Divisional objectives.In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.This role may involve some out of hours work.The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.Responsibilities, Activities & DutiesThe job holder will be required to carry out the following responsibilities, activities and duties: Responsible for setting up and maintaining accurate people on probation and victim information on relevant approved databases. Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending. Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required. Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, e-mail. Provide cover for an effective and efficient reception and telephone enquiry service. Act as single point of contact within unit for specialist area of work as required. Deal fairly, effectively and firmly with a range of people on probation, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures. Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan. Carry out enforcement administration as required. Where necessary, issue petty cash/vouchers/warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures. Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases. Report faulty equipment and/or materials to Manager and arrange for replacement/repair as agreed. Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary. Undertake specific Visor administration tasks in accordance with the procedures. Attend meetings as appropriate. Provide support to meetings as required including organising agenda, taking and distributing notes/minutes and action points. Ensure all activities are conducted in accordance with Health and Safety policies and procedures, undertake equipment tests as required. Provide cover within the unit and to other units within the LDU and Division as appropriate. Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies. Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes, challenge anti-social behaviour and attitudes. To work within the aims and values of PS and HMPPS.The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.Behaviours Delivering at Pace Making Effective Decisions Working Together Changing and Improving Managing a Quality ServiceAbility Ability to use databases Good keyboard and IT skills including proficiency in MS Office Word, and basic skills in Excel Possess basic numeric skillsExperience Strong communication skills (verbal and written) and ability to communicate effectively with a wide range of individuals, including those who may present difficult or aggressive behaviour Use and work on own initiativeMinimum Eligibility All candidates are subject to security and identity checks prior to taking up post. All external candidates are subject to 6 months' probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS. All staff are required to declare whether they are a member of a group or organisation which HMPPS consider to be racist. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Identity Verification Administrator - Band 4 Location: Leeds City Centre (Hybrid working offered at discretion of the client) Hours: Rotating shifts between 06:00-23:00, Monday-Sunday, 365 days a year (including public holidays) Pay: £13.57 standard rate This is a temporary position with the possibility of a further extension at the discretion of the business requirements. A Little Bit About Us: Brook Street have grown into one of the UK's leading recruitment agencies - matching thousands of people with meaningful job opportunities at more than 4,500 companies every year. Delivering a quality service to suit the needs of clients and candidates alike was important to our founder Margery Hurst and it remains important to us today. Recruitment is about so much more than just filling job vacancies. It's about giving people the chance to unleash their full potential, through their perfect new role. About the Client: NHS Login is a key digital service designed to provide a safe, secure, and reusable way for users to access multiple health and social care services through a single login. This service allows individuals to prove their identity without needing to visit a GP, offering convenience and security. About the Role As an Identity Verification Administrator, you will be responsible for processing ID verification checks for NHS Login applications, ensuring security, accuracy, and compliance with strict protocols. Working as part of a dedicated team, your role will involve: Perform ID verification checks in line with defined service levels and KPIs, ensuring security, productivity, and quality standards are met. Serve as a subject matter expert in ID verification, assessing the authenticity of over 300 types of global identification documents. Cross-check ID data against the Personal Demographics Service (PDS) to safeguard patient records and prevent unauthorised access. Provide specialist support across functions including Quality Assurance, Complex Cases, Training, Safeguarding, and Fraud Prevention. Uphold rigorous quality standards through strict adherence to processes, procedures, and compliance requirements. Contribute to the development of internal resources, control frameworks, and risk management practices. Mentor and train junior team members, fostering skill development and knowledge sharing. About You We are looking for individuals who have: Exceptional attention to detail, with the ability to prioritise workloads in a busy environment. Experienced in compliance-focused settings, managing confidential data with integrity and accuracy. Strong communicator, skilled at building relationships with stakeholders at all levels. Proficient in Microsoft Office and quick to adapt to new systems and processes. Relationship builder, committed to mentoring colleagues and delivering excellent customer service. Why Join Us? By joining our team, you will play a vital role in ensuring the security and accessibility of NHS digital services for millions of users. You will receive full training, ongoing development opportunities, and a chance to be part of an organisation that prioritises confidentiality, security, and quality service . If you are conscientious, passionate about security, and thrive in a busy environment, apply now! Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Oct 01, 2025
Full time
Identity Verification Administrator - Band 4 Location: Leeds City Centre (Hybrid working offered at discretion of the client) Hours: Rotating shifts between 06:00-23:00, Monday-Sunday, 365 days a year (including public holidays) Pay: £13.57 standard rate This is a temporary position with the possibility of a further extension at the discretion of the business requirements. A Little Bit About Us: Brook Street have grown into one of the UK's leading recruitment agencies - matching thousands of people with meaningful job opportunities at more than 4,500 companies every year. Delivering a quality service to suit the needs of clients and candidates alike was important to our founder Margery Hurst and it remains important to us today. Recruitment is about so much more than just filling job vacancies. It's about giving people the chance to unleash their full potential, through their perfect new role. About the Client: NHS Login is a key digital service designed to provide a safe, secure, and reusable way for users to access multiple health and social care services through a single login. This service allows individuals to prove their identity without needing to visit a GP, offering convenience and security. About the Role As an Identity Verification Administrator, you will be responsible for processing ID verification checks for NHS Login applications, ensuring security, accuracy, and compliance with strict protocols. Working as part of a dedicated team, your role will involve: Perform ID verification checks in line with defined service levels and KPIs, ensuring security, productivity, and quality standards are met. Serve as a subject matter expert in ID verification, assessing the authenticity of over 300 types of global identification documents. Cross-check ID data against the Personal Demographics Service (PDS) to safeguard patient records and prevent unauthorised access. Provide specialist support across functions including Quality Assurance, Complex Cases, Training, Safeguarding, and Fraud Prevention. Uphold rigorous quality standards through strict adherence to processes, procedures, and compliance requirements. Contribute to the development of internal resources, control frameworks, and risk management practices. Mentor and train junior team members, fostering skill development and knowledge sharing. About You We are looking for individuals who have: Exceptional attention to detail, with the ability to prioritise workloads in a busy environment. Experienced in compliance-focused settings, managing confidential data with integrity and accuracy. Strong communicator, skilled at building relationships with stakeholders at all levels. Proficient in Microsoft Office and quick to adapt to new systems and processes. Relationship builder, committed to mentoring colleagues and delivering excellent customer service. Why Join Us? By joining our team, you will play a vital role in ensuring the security and accessibility of NHS digital services for millions of users. You will receive full training, ongoing development opportunities, and a chance to be part of an organisation that prioritises confidentiality, security, and quality service . If you are conscientious, passionate about security, and thrive in a busy environment, apply now! Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
