2 jobs found

Business Systems Implementation Manager Location: Hybrid (Midlands based) Salary: Up to £65,000 + Benefits We are recruiting for a Business Systems Implementation Manager to join a growing organisation undergoing significant digital transformation. This is a fantastic opportunity for an experienced systems professional who enjoys leading business-critical implementations, working closely with stakeholders, and driving the successful adoption of new technologies across the organisation. The Role You will take ownership of the delivery and implementation of business systems, acting as the bridge between operational teams, technology partners and senior stakeholders. Responsibilities will include: Leading end-to-end business systems implementations from requirements gathering through to go-live and hypercare. Facilitating stakeholder workshops and translating business needs into system solutions. Managing third-party suppliers and implementation partners. Coordinating testing activities including UAT and defect resolution. Supporting data migration, process improvement and change management activities. Driving user adoption through training, communication and engagement. Monitoring project risks, issues and dependencies to ensure successful delivery. Ensuring systems align with operational processes and business objectives. About You We're keen to speak with candidates who can demonstrate: Experience delivering CRM, ERP or business systems implementations. Strong stakeholder management and workshop facilitation skills. Experience managing third-party vendors and implementation partners. Knowledge of requirements gathering, process mapping and business analysis techniques. Experience coordinating UAT, deployment and post-go-live support. Strong project delivery and change management capabilities. Excellent communication and relationship-building skills. Highly Desirable Microsoft Dynamics 365 experience. Dynamics 365 CRM/Customer Engagement experience. Dynamics 365 Field Service experience. Business Systems Manager, Functional Consultant, Implementation Manager or Applications Manager background. Exposure to Power Platform solutions. What's on Offer? Hybrid working. Excellent career development opportunities. Involvement in major business transformation programmes. Collaborative and supportive working environment. Competitive salary and benefits package. If you're passionate about delivering successful business systems implementations and enjoy working with stakeholders to drive meaningful change, we'd love to hear from you.

Head of Business Applications - D365 CE Champion Wanted! Location: UK, remote Salary: Competitive + Bonus + Benefits Permanent | Full-Time Are you a strategic leader with deep expertise in Microsoft Dynamics 365 CE ? Do you thrive on driving digital transformation and leading high-performing teams? If so, we want to hear from you! Our client - a forward-thinking, enterprise-level organisation - is seeking a Head of Business Applications to lead the evolution of their business systems landscape, with a particular focus on D365 Customer Engagement . This is a pivotal role where you'll shape the future of customer experience, sales, and service platforms across the business. The Role: As Head of Business Applications, you will: Own the vision, strategy, and roadmap for all business applications, with a core focus on D365 CE . Lead a team of functional consultants, developers, and analysts to deliver scalable, user-centric solutions. Partner with senior stakeholders across Sales, Marketing, and Customer Service to align technology with business goals. Oversee system governance, change management, and continuous improvement initiatives. Drive innovation through integration, automation, and data-driven decision-making. What We're Looking For: Proven leadership in managing enterprise business applications, especially Microsoft Dynamics 365 CE (Sales, Customer Service, Marketing). Strong understanding of Power Platform, Azure integrations, and data architecture. Experience in leading cross-functional teams and managing third-party vendors. Strategic mindset with hands-on delivery capability. Excellent stakeholder engagement and communication skills. Why Apply? Join a business committed to digital excellence and customer-centric innovation. Influence at a senior level and shape the future of business systems. Work in a collaborative, agile environment with real investment in technology. Competitive package, flexible working, and career progression opportunities.