Senior Manager, Service & Business Systems Location: Hertfordshire (Hybrid) Type: Permanent Full Time Shape the Future of Digital Manufacturing We're partnering with a global pharmaceutical organisation, to recruit a Senior Manager, Service & Business Systems . This is a rare opportunity to join the senior leadership team and play a pivotal role in shaping the digital future of a highly regulated manufacturing environment. You'll be responsible for the strategy, performance, resilience and compliance of the business-critical systems that support the manufacture and supply of medicines to patients around the world. This is far more than an operational IT leadership role. It's a strategic position at the intersection of technology, manufacturing, quality and business transformation. The Opportunity As the senior technology leader for the manufacturing site, you will: Develop and deliver the site's digital and business systems strategy. Lead the performance, resilience and compliance of GxP-regulated business systems. Drive digital transformation and smart manufacturing initiatives. Partner with senior stakeholders across Manufacturing, Quality, Engineering, Supply Chain and Global IT. Lead a specialist team covering Manufacturing Systems, Operational Technology (OT), Laboratory Systems, Supply Chain Systems, Computer System Validation (CSV), Serialization and IT Services. Own the digital portfolio, prioritising investments and overseeing strategic programmes. Ensure business continuity, regulatory compliance, audit readiness and data integrity across critical manufacturing systems. Build high-performing teams while developing capability and driving continuous improvement. Represent the manufacturing site within regional and global technology governance forums. About You We're looking for an experienced technology leader who thrives in a regulated manufacturing environment and enjoys combining strategic leadership with operational excellence. You'll bring: Significant leadership experience within pharmaceutical manufacturing or another highly regulated industry. Strong knowledge of GxP environments and validated systems. Experience with Computer System Validation (CSV), change control, data integrity and regulatory compliance. A proven track record of leading manufacturing or business systems supporting operational environments. Experience developing digital strategy, governance and transformation initiatives. Strong people leadership with experience building and developing high-performing teams. Excellent executive stakeholder management and influencing skills. Commercial experience managing suppliers, budgets and strategic vendor relationships. Desirable Experience Pharmaceutical, biotechnology or medical device manufacturing. Manufacturing Systems, MES, LIMS, ERP or Operational Technology (OT). IT Service Management and Business Continuity Planning. ITIL, PRINCE2, PMP, Agile or similar professional certifications. Why Join? This is an opportunity to influence technology strategy at both site and regional level while supporting the manufacture of medicines that improve patients' lives. You'll benefit from: A senior leadership position with significant visibility across the business. The opportunity to shape digital transformation within a global pharmaceutical organisation. Ownership of critical GxP-regulated systems supporting manufacturing operations. Exposure to regional and global technology initiatives. Leadership of a highly skilled multidisciplinary team. A collaborative culture focused on innovation, continuous improvement and patient outcomes. Hybrid working.
Aug 06, 2026
Full time
Senior Manager, Service & Business Systems Location: Hertfordshire (Hybrid) Type: Permanent Full Time Shape the Future of Digital Manufacturing We're partnering with a global pharmaceutical organisation, to recruit a Senior Manager, Service & Business Systems . This is a rare opportunity to join the senior leadership team and play a pivotal role in shaping the digital future of a highly regulated manufacturing environment. You'll be responsible for the strategy, performance, resilience and compliance of the business-critical systems that support the manufacture and supply of medicines to patients around the world. This is far more than an operational IT leadership role. It's a strategic position at the intersection of technology, manufacturing, quality and business transformation. The Opportunity As the senior technology leader for the manufacturing site, you will: Develop and deliver the site's digital and business systems strategy. Lead the performance, resilience and compliance of GxP-regulated business systems. Drive digital transformation and smart manufacturing initiatives. Partner with senior stakeholders across Manufacturing, Quality, Engineering, Supply Chain and Global IT. Lead a specialist team covering Manufacturing Systems, Operational Technology (OT), Laboratory Systems, Supply Chain Systems, Computer System Validation (CSV), Serialization and IT Services. Own the digital portfolio, prioritising investments and overseeing strategic programmes. Ensure business continuity, regulatory compliance, audit readiness and data integrity across critical manufacturing systems. Build high-performing teams while developing capability and driving continuous improvement. Represent the manufacturing site within regional and global technology governance forums. About You We're looking for an experienced technology leader who thrives in a regulated manufacturing environment and enjoys combining strategic leadership with operational excellence. You'll bring: Significant leadership experience within pharmaceutical manufacturing or another highly regulated industry. Strong knowledge of GxP environments and validated systems. Experience with Computer System Validation (CSV), change control, data integrity and regulatory compliance. A proven track record of leading manufacturing or business systems supporting operational environments. Experience developing digital strategy, governance and transformation initiatives. Strong people leadership with experience building and developing high-performing teams. Excellent executive stakeholder management and influencing skills. Commercial experience managing suppliers, budgets and strategic vendor relationships. Desirable Experience Pharmaceutical, biotechnology or medical device manufacturing. Manufacturing Systems, MES, LIMS, ERP or Operational Technology (OT). IT Service Management and Business Continuity Planning. ITIL, PRINCE2, PMP, Agile or similar professional certifications. Why Join? This is an opportunity to influence technology strategy at both site and regional level while supporting the manufacture of medicines that improve patients' lives. You'll benefit from: A senior leadership position with significant visibility across the business. The opportunity to shape digital transformation within a global pharmaceutical organisation. Ownership of critical GxP-regulated systems supporting manufacturing operations. Exposure to regional and global technology initiatives. Leadership of a highly skilled multidisciplinary team. A collaborative culture focused on innovation, continuous improvement and patient outcomes. Hybrid working.
Accountant - Investment & Growth (Customer Experience) Organisation: Housing Plus Group Salary: £49,200 per annum Location: Telford / Hybrid Working (minimum one day per week in the office) Working Pattern: 36 hours per week Closing Date: Friday 7 August 2026 Final Interviews: Wednesday 26 August 2026 This is an exciting time to join Housing Plus Group. Following the merger of The Wrekin Housing Group and Housing Plus Group, the organisation has created a broader, strengthened group structure and is continuing to develop a modern, customer-focused and resilient Finance function. Housing Plus Group is seeking to appoint an Accountant - Investment & Growth (Customer Experience) as part of a wider campaign to recruit six key roles into its Finance function. This is a critical appointment supporting the financial management of asset management and planned programme delivery across Housing Plus Group. The role will help ensure the organisation has the financial insight, controls and business partnering capability required to support customers, colleagues and communities. This is an excellent opportunity for an experienced finance professional with strong financial reporting, modelling, forecasting and business partnering skills who is looking to develop specialist expertise within asset management, investment planning and long-term financial sustainability. The successful candidate will work closely with investment and asset management teams, helping budget holders understand financial performance, identify risks and opportunities, support business cases and contribute to transformation projects. About Housing Plus Group Housing Plus Group is a major housing provider operating across Shropshire, Staffordshire and Telford & Wrekin. Following the merger of The Wrekin Housing Group and Housing Plus Group in January 2025, the organisation became one of the largest social housing providers in the West Midlands, managing approximately 33,000 homes and maintaining a significant regional presence. The organisation provides affordable homes, repairs and maintenance services, care and support services, community investment programmes and new housing developments. Housing Plus Group's priorities include listening to customers, improving services, investing in existing homes, growing capacity to build more homes, remaining connected to local communities and creating opportunities for colleagues. The Role Reporting to the Finance Manager - Investment & Growth (Customer Experience), the Accountant will play an important role in supporting Housing Plus Group's investment, growth and asset management activities. The role combines financial management, forecasting, modelling, component accounting, business partnering and investment planning responsibilities, helping to ensure financial decisions are supported by accurate information and robust analysis. The successful candidate will work closely with Asset Management, Investment & Growth and Finance colleagues to provide insight, challenge and support across a number of strategically important programmes. Key Areas of Responsibility Will Include: Supporting the preparation of accurate and timely management accounts for the asset management business stream. Providing business partnering support to budget holders and operational managers. Supporting planned programme delivery through financial analysis and reporting. Assisting with budget setting, forecasting and financial planning activities. Supporting year-end processes, audit preparation and statutory reporting requirements. Providing financial modelling support for investment decisions and strategic planning. Supporting component accounting and asset-related financial reporting. Preparing information for business cases, service reviews and transformation projects. Supporting financial controls, compliance and governance requirements. Helping improve data quality, reporting accuracy and financial insight. Managing and developing a small team of Assistant Accountants / Finance Business Partners. Supporting continuous improvement across systems, processes and reporting. About You We are looking for a finance professional who can combine strong technical financial capability with excellent stakeholder engagement and analytical skills. You Will Need To Demonstrate: A recognised professional accounting qualification such as ACA, ACCA or CIMA, or a minimum of three years' experience within a senior finance role alongside AAT qualification. Strong technical accounting expertise. Advanced Excel skills. Experience of financial modelling, budgeting and forecasting. Strong financial reporting and analytical capability. Excellent communication and business partnering skills. Experience of working with large datasets and complex financial information. The ability to communicate financial information clearly to non-finance stakeholders. A proactive and solutions-focused mindset. The ability to work independently and meet deadlines. A commitment to equality, diversity and inclusion. Experience of working with Asset Management teams, planned investment programmes or component accounting would be particularly advantageous. How to Apply To apply, please submit a comprehensive CV and a one-page supporting statement outlining your motivation for applying, how your experience aligns with the requirements of the role, and the value you would bring to Housing Plus Group. For an informal and confidential discussion, please contact John Lavictoire John is leading this campaign on behalf of Housing Plus Group and would be pleased to discuss the role, expectations and process in more detail.
Aug 06, 2026
Full time
Accountant - Investment & Growth (Customer Experience) Organisation: Housing Plus Group Salary: £49,200 per annum Location: Telford / Hybrid Working (minimum one day per week in the office) Working Pattern: 36 hours per week Closing Date: Friday 7 August 2026 Final Interviews: Wednesday 26 August 2026 This is an exciting time to join Housing Plus Group. Following the merger of The Wrekin Housing Group and Housing Plus Group, the organisation has created a broader, strengthened group structure and is continuing to develop a modern, customer-focused and resilient Finance function. Housing Plus Group is seeking to appoint an Accountant - Investment & Growth (Customer Experience) as part of a wider campaign to recruit six key roles into its Finance function. This is a critical appointment supporting the financial management of asset management and planned programme delivery across Housing Plus Group. The role will help ensure the organisation has the financial insight, controls and business partnering capability required to support customers, colleagues and communities. This is an excellent opportunity for an experienced finance professional with strong financial reporting, modelling, forecasting and business partnering skills who is looking to develop specialist expertise within asset management, investment planning and long-term financial sustainability. The successful candidate will work closely with investment and asset management teams, helping budget holders understand financial performance, identify risks and opportunities, support business cases and contribute to transformation projects. About Housing Plus Group Housing Plus Group is a major housing provider operating across Shropshire, Staffordshire and Telford & Wrekin. Following the merger of The Wrekin Housing Group and Housing Plus Group in January 2025, the organisation became one of the largest social housing providers in the West Midlands, managing approximately 33,000 homes and maintaining a significant regional presence. The organisation provides affordable homes, repairs and maintenance services, care and support services, community investment programmes and new housing developments. Housing Plus Group's priorities include listening to customers, improving services, investing in existing homes, growing capacity to build more homes, remaining connected to local communities and creating opportunities for colleagues. The Role Reporting to the Finance Manager - Investment & Growth (Customer Experience), the Accountant will play an important role in supporting Housing Plus Group's investment, growth and asset management activities. The role combines financial management, forecasting, modelling, component accounting, business partnering and investment planning responsibilities, helping to ensure financial decisions are supported by accurate information and robust analysis. The successful candidate will work closely with Asset Management, Investment & Growth and Finance colleagues to provide insight, challenge and support across a number of strategically important programmes. Key Areas of Responsibility Will Include: Supporting the preparation of accurate and timely management accounts for the asset management business stream. Providing business partnering support to budget holders and operational managers. Supporting planned programme delivery through financial analysis and reporting. Assisting with budget setting, forecasting and financial planning activities. Supporting year-end processes, audit preparation and statutory reporting requirements. Providing financial modelling support for investment decisions and strategic planning. Supporting component accounting and asset-related financial reporting. Preparing information for business cases, service reviews and transformation projects. Supporting financial controls, compliance and governance requirements. Helping improve data quality, reporting accuracy and financial insight. Managing and developing a small team of Assistant Accountants / Finance Business Partners. Supporting continuous improvement across systems, processes and reporting. About You We are looking for a finance professional who can combine strong technical financial capability with excellent stakeholder engagement and analytical skills. You Will Need To Demonstrate: A recognised professional accounting qualification such as ACA, ACCA or CIMA, or a minimum of three years' experience within a senior finance role alongside AAT qualification. Strong technical accounting expertise. Advanced Excel skills. Experience of financial modelling, budgeting and forecasting. Strong financial reporting and analytical capability. Excellent communication and business partnering skills. Experience of working with large datasets and complex financial information. The ability to communicate financial information clearly to non-finance stakeholders. A proactive and solutions-focused mindset. The ability to work independently and meet deadlines. A commitment to equality, diversity and inclusion. Experience of working with Asset Management teams, planned investment programmes or component accounting would be particularly advantageous. How to Apply To apply, please submit a comprehensive CV and a one-page supporting statement outlining your motivation for applying, how your experience aligns with the requirements of the role, and the value you would bring to Housing Plus Group. For an informal and confidential discussion, please contact John Lavictoire John is leading this campaign on behalf of Housing Plus Group and would be pleased to discuss the role, expectations and process in more detail.
Property Operations Manager 6-Month Contract Inside IR35 competitive day rate Home based with occasional site meetings across the region- Worcester/Gloucestershire/West midlands Are you an experienced senior property professional with a passion for building strategic partnerships and delivering exceptional housing services? A national housing association are recruiting an experienced Property Operations Manager to join a leading housing provider on an initial 6-month contract . This is a fantastic opportunity to play a pivotal role in shaping the delivery of responsive repairs, planned investment, major works, voids and estate services while developing long-term, high-performing contractor partnerships. The Role Reporting to the Assistant Director of Responsive Repairs & Capital Investment , you will provide operational leadership across a regional portfolio, ensuring high-quality, customer-focused services are delivered safely, efficiently and in line with organisational objectives. You will lead a team of Partnering Surveyors while working collaboratively with contractors, residents and senior stakeholders to drive service excellence, value for money and continuous improvement. Key Responsibilities Lead the regional delivery of planned investment, major works, responsive repairs, voids and estate services. Build and maintain long-term strategic partnerships with key contractors and supply chain partners. Drive contractor performance through effective contract management, KPI monitoring and continuous improvement. Champion customer-focused service delivery, ensuring residents remain at the heart of decision making. Embed organisational values across all partnership arrangements. Develop innovative ways of working to improve efficiency, reduce costs and maximise social value. Support procurement, mobilisation and ongoing performance management of new contractors. Manage regional budgets and ensure services are delivered within agreed financial parameters. Ensure full compliance with statutory, contractual and regulatory requirements. Produce performance reports and strategic insights for senior leadership. About You We're looking for someone who can demonstrate: Extensive experience managing strategic contractor partnerships within social housing. Strong knowledge of responsive repairs, planned maintenance, major works and voids. Experience leading geographically dispersed surveying or operational teams. Excellent stakeholder management skills with the ability to influence at all levels. Experience managing large operational budgets and driving value for money. Knowledge of construction contracts, building defects, housing maintenance and compliance. A proven track record of delivering service improvements, innovation and customer satisfaction. HND (or equivalent) in Construction, Building Surveying, Property, Housing or a related discipline. Full UK Driving Licence. To apply for this position please submit your CV, or contact Harvey Baker on
Aug 06, 2026
Contractor
Property Operations Manager 6-Month Contract Inside IR35 competitive day rate Home based with occasional site meetings across the region- Worcester/Gloucestershire/West midlands Are you an experienced senior property professional with a passion for building strategic partnerships and delivering exceptional housing services? A national housing association are recruiting an experienced Property Operations Manager to join a leading housing provider on an initial 6-month contract . This is a fantastic opportunity to play a pivotal role in shaping the delivery of responsive repairs, planned investment, major works, voids and estate services while developing long-term, high-performing contractor partnerships. The Role Reporting to the Assistant Director of Responsive Repairs & Capital Investment , you will provide operational leadership across a regional portfolio, ensuring high-quality, customer-focused services are delivered safely, efficiently and in line with organisational objectives. You will lead a team of Partnering Surveyors while working collaboratively with contractors, residents and senior stakeholders to drive service excellence, value for money and continuous improvement. Key Responsibilities Lead the regional delivery of planned investment, major works, responsive repairs, voids and estate services. Build and maintain long-term strategic partnerships with key contractors and supply chain partners. Drive contractor performance through effective contract management, KPI monitoring and continuous improvement. Champion customer-focused service delivery, ensuring residents remain at the heart of decision making. Embed organisational values across all partnership arrangements. Develop innovative ways of working to improve efficiency, reduce costs and maximise social value. Support procurement, mobilisation and ongoing performance management of new contractors. Manage regional budgets and ensure services are delivered within agreed financial parameters. Ensure full compliance with statutory, contractual and regulatory requirements. Produce performance reports and strategic insights for senior leadership. About You We're looking for someone who can demonstrate: Extensive experience managing strategic contractor partnerships within social housing. Strong knowledge of responsive repairs, planned maintenance, major works and voids. Experience leading geographically dispersed surveying or operational teams. Excellent stakeholder management skills with the ability to influence at all levels. Experience managing large operational budgets and driving value for money. Knowledge of construction contracts, building defects, housing maintenance and compliance. A proven track record of delivering service improvements, innovation and customer satisfaction. HND (or equivalent) in Construction, Building Surveying, Property, Housing or a related discipline. Full UK Driving Licence. To apply for this position please submit your CV, or contact Harvey Baker on
Housing Officer Our vision is to create communities where everyone has a safe home in a place where they're proud to live. We're big and we're local. Residents are at the heart of all we do and we use our size to influence positive change in the areas where we operate. It's also about living our values which are at the HEART of what we do. All colleagues are expected to demonstrate a commitment to our values through their behaviours, actions and words on a daily basis. As a valued member of the Southern Housing Team, you'll embrace our Values to inspire others as well as yourself to be • Honest • Efficient • Accountable • Respectful • Trusted You'll demonstrate our HEART values in your behaviours. You'll: • Be authentic, open and transparent in your actions and words • Believe that by working together we accomplish more, and work hard every day to improve services, efficiency and value for money. • Take responsibility for delivering excellence and own your own actions. • Embrace difference, and put our residents, colleagues and our partners are at the heart of all you do. • Do what you say you will and be relied upon to keep your promises. And, of course, show commitment to our approach to Equality Diversity & Inclusion, Health & Safety, Compliance and Code of Conduct policies and practices within Southern Housing. The role The regional housing teams are at the frontline of the housing service and are the team that will deal with complex housing issues and see residents in their homes. You will be responsible for supporting tenants through the tenancy. Being professionally curious every day and for ensuring we know who our residents are. And taking action to ensure their wellbeing, welfare and health and safety are addressed. You'll deliver a great service, excellent housing advice and support. You'll be empathetic, polite, courteous, and hard working as well as proactively resolving issues when you find them, in a safe and efficient manner. You will take ownership and responsibility for delivering a variety of housing management tasks, to consistently meet KPI's and operational targets. Collaboration with internal teams will be essential in your role, as you work together to improve resident satisfaction and ensure a seamless and integrated approach to service delivery. You will work with the Area Housing Manager to maintain external relationships with key partners including the Local Authorities, statutory and voluntary agencies. You will deliver a service in line with policy and procedures and to agreed performance standards. The location You will work from a main office or hub and will spend much of your time out on site, visiting estates and seeing residents in their homes. You can work in a hybrid way, making use of our hubs, estate and scheme offices and some of the week working from home subject to business need. What you'll be doing: • Provide an effective housing management service, working with multi-agency partners and within the relevant legal and regulatory frameworks. • Settle residents into their new homes and visit residents on a regular targeted and proactive basis, ensuring tenancy conditions are met and properties are maintained to a good standard. • Complete welfare checks, making safeguarding referrals, monitoring and updating cases, working in partnership with multi agency partners. • Work proactively with customers, manging expectations, to ensure they're able to have successful tenancies and have a positive view of their environment and landlord. Managing complex cases through to completion • Carry out pre-void inspections and viewings. Work with lettings and contract services colleagues to ensure the turnaround of vacant homes are within agreed key performance indicators. • Support with the management of ASB cases as required. Lead on dealing with nuisance issues such as neighbour disputes not reaching the ASB threshold. Explore solutions such as good neighbour agreements, mediation, and non-legal interventions. • Attend court and prepare contracts, notices and legal papers on tenancy breach issue. • Attend multi-agency partnership meetings • Support our safeguarding obligations by applying professional curiosity and reporting concerns to the specialist teams. • Support and collaborate with colleagues who deal with tenancy fraud. • Prevent non-essential visits by offering a comprehensive, responsive, high quality housing management service using alternative methods of contact. • Provide a holistic approach to resident contact, identify opportunities to carrying out tasks on behalf of other teams, and/or support residents into services to improve health and wellbeing, employment, education and training. • Ensure residents are safe in their homes, working with other teams to provide access to resident's homes as required. Ensure FRA actions are completed and carrying out PEEPS and PCFRA's as required. • Carrying out a programme of tenancy audits so we know who our residents are and identifying support needs. • Assist the income management team in ensuring rental and service charge income is maximised and recovered. • Work in conjunction with the Risk Management framework, encompassing Health and Safety, Data Protection and demonstrate effective controls and compliance with all statutory, regulatory and policy requirements relating to the management of the business. • You'll maintain a detailed knowledge of current legislation, available technology, data protection changes, regulatory framework, and best practice, understanding the implications this has on service, where there are specific service/financial implications. What you'll need: Knowledge and experience • Experience of working in a housing environment, including dealing with cases of nuisance and harassment in a housing management context and has a good knowledge of relevant legislation and of tenancy enforcement. • Proven experience of following processes, using initiative, and delivering excellent customer service.
Aug 06, 2026
Contractor
Housing Officer Our vision is to create communities where everyone has a safe home in a place where they're proud to live. We're big and we're local. Residents are at the heart of all we do and we use our size to influence positive change in the areas where we operate. It's also about living our values which are at the HEART of what we do. All colleagues are expected to demonstrate a commitment to our values through their behaviours, actions and words on a daily basis. As a valued member of the Southern Housing Team, you'll embrace our Values to inspire others as well as yourself to be • Honest • Efficient • Accountable • Respectful • Trusted You'll demonstrate our HEART values in your behaviours. You'll: • Be authentic, open and transparent in your actions and words • Believe that by working together we accomplish more, and work hard every day to improve services, efficiency and value for money. • Take responsibility for delivering excellence and own your own actions. • Embrace difference, and put our residents, colleagues and our partners are at the heart of all you do. • Do what you say you will and be relied upon to keep your promises. And, of course, show commitment to our approach to Equality Diversity & Inclusion, Health & Safety, Compliance and Code of Conduct policies and practices within Southern Housing. The role The regional housing teams are at the frontline of the housing service and are the team that will deal with complex housing issues and see residents in their homes. You will be responsible for supporting tenants through the tenancy. Being professionally curious every day and for ensuring we know who our residents are. And taking action to ensure their wellbeing, welfare and health and safety are addressed. You'll deliver a great service, excellent housing advice and support. You'll be empathetic, polite, courteous, and hard working as well as proactively resolving issues when you find them, in a safe and efficient manner. You will take ownership and responsibility for delivering a variety of housing management tasks, to consistently meet KPI's and operational targets. Collaboration with internal teams will be essential in your role, as you work together to improve resident satisfaction and ensure a seamless and integrated approach to service delivery. You will work with the Area Housing Manager to maintain external relationships with key partners including the Local Authorities, statutory and voluntary agencies. You will deliver a service in line with policy and procedures and to agreed performance standards. The location You will work from a main office or hub and will spend much of your time out on site, visiting estates and seeing residents in their homes. You can work in a hybrid way, making use of our hubs, estate and scheme offices and some of the week working from home subject to business need. What you'll be doing: • Provide an effective housing management service, working with multi-agency partners and within the relevant legal and regulatory frameworks. • Settle residents into their new homes and visit residents on a regular targeted and proactive basis, ensuring tenancy conditions are met and properties are maintained to a good standard. • Complete welfare checks, making safeguarding referrals, monitoring and updating cases, working in partnership with multi agency partners. • Work proactively with customers, manging expectations, to ensure they're able to have successful tenancies and have a positive view of their environment and landlord. Managing complex cases through to completion • Carry out pre-void inspections and viewings. Work with lettings and contract services colleagues to ensure the turnaround of vacant homes are within agreed key performance indicators. • Support with the management of ASB cases as required. Lead on dealing with nuisance issues such as neighbour disputes not reaching the ASB threshold. Explore solutions such as good neighbour agreements, mediation, and non-legal interventions. • Attend court and prepare contracts, notices and legal papers on tenancy breach issue. • Attend multi-agency partnership meetings • Support our safeguarding obligations by applying professional curiosity and reporting concerns to the specialist teams. • Support and collaborate with colleagues who deal with tenancy fraud. • Prevent non-essential visits by offering a comprehensive, responsive, high quality housing management service using alternative methods of contact. • Provide a holistic approach to resident contact, identify opportunities to carrying out tasks on behalf of other teams, and/or support residents into services to improve health and wellbeing, employment, education and training. • Ensure residents are safe in their homes, working with other teams to provide access to resident's homes as required. Ensure FRA actions are completed and carrying out PEEPS and PCFRA's as required. • Carrying out a programme of tenancy audits so we know who our residents are and identifying support needs. • Assist the income management team in ensuring rental and service charge income is maximised and recovered. • Work in conjunction with the Risk Management framework, encompassing Health and Safety, Data Protection and demonstrate effective controls and compliance with all statutory, regulatory and policy requirements relating to the management of the business. • You'll maintain a detailed knowledge of current legislation, available technology, data protection changes, regulatory framework, and best practice, understanding the implications this has on service, where there are specific service/financial implications. What you'll need: Knowledge and experience • Experience of working in a housing environment, including dealing with cases of nuisance and harassment in a housing management context and has a good knowledge of relevant legislation and of tenancy enforcement. • Proven experience of following processes, using initiative, and delivering excellent customer service.
hackajob is collaborating with Wise to connect them with exceptional professionals for this role. Company Description Wise is a global technology company, building the best way to move and manage the world's money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about our mission and what we offer . Job Description Join Wise as a Compliance Manager, playing a pivotal role in shaping and executing our core compliance frameworks within a global, rapidly expanding Fintech. You'll be instrumental in ensuring Wisers globally adhere to regulatory requirements, ethical boundaries, and internal policy frameworks, directly contributing to our sustainable growth and mission of making money borderless. Reporting into the Group Regulatory Compliance Team, you will manage a global remit focusing on anti-bribery and corruption, donations, gifts and entertainment, third party due diligence, conflicts of interest, and other general compliance matters. We are looking for an entrepreneurial compliance professional who thrives building things from scratch, is adept at future-proofing programmes as we scale, and who is constantly identifying opportunities to enhance and streamline processes. You will also be comfortable being flexible in your role and picking up work in other areas of the team where required. Work is busy and varied as Wise continues to progress its mission. We are therefore looking for a generalist compliance manager with Anti-Bribery and Corruption and Conflicts of Interest experience Your Mission Policy & Core Ethics Framework Ownership : Design, implement, and maintain the global compliance frameworks for Anti-Bribery & Corruption (ABC), Gifts, Entertainment & Hospitality (GEH), and Conflicts of Interest, ensuring alignment with local regulations across all our operating jurisdictions, and the design of effective and robust controls. This will include having oversight of how teams across Wise implement processes to support the overall framework. Conflicts & Registry Management : Own the operational design and enforcement of our global registers, ensuring associated policies and standards are effectively socialised and embedded across the business. EWRA & Governance Reporting : Lead Wise's Enterprise-Wide Risk Assessment where required. Prepare high-quality governance reports and Management Information (MI) for the Board and Senior Management, highlighting emerging trends and control effectiveness. Act as a trusted partner supporting local Compliance Officers, and other global compliance colleagues on critical cross-border projects and initiatives. Third-Party Risk & Due Diligence : Own the framework for vendor and partner compliance. Run robust compliance due diligence checks, review red flag reports regarding third parties and suppliers, and ensure risk-mitigation steps are executed seamlessly alongside Third Party Risk Management. Individual Accountability & Regulatory Conduct : Manage and scale Wise's alignment with global individual accountability regimes (e.g., mapping executive responsibilities, overseeing regulatory "Fit and Proper" assessment frameworks, and tracking conduct-related certifications across regional entities) where required. Policy Breach Investigations : Oversee the compliance investigation pathway for internal policy breaches, ensuring root-cause analysis is performed to prevent future operational gaps. Consumer Protection Frameworks : Provide group-wide compliance horizon scanning, testing, and monitoring against evolving global consumer protection legislation and payment transparency standards. Future-proofing, and automation : Actively look for opportunities to enhance, automate, and streamline our activities to replace manual compliance tracking with scalable, automation-first solutions. Cross-Functional Partnership & Culture : Partner dynamically with the People Team, Compliance Learning, Third Party Risk Management, and other key internal stakeholders to drive and embed compliance initiatives globally. Support the drafting and delivery of clear, highly engaging Ethics & Compliance presentations across the business. This role will give you the opportunity to: Build from scratch : You are energised by picking up projects that are work in progress - even blank. You can take ambiguous concepts and engineer clean, robust, and scalable operational workflows from day one. You will build frameworks and processes that are future-proof and scalable. Champion a data-driven approach to ethics and conduct risk management, simplifying complex multi-jurisdictional obligations and eliminating operational bottlenecks. Drive international impact by collaborating with compliance officer networks across North America, APAC, and Europe to harmonise core ethics standards. Inspire and influence stakeholders with clear communication, pragmatic advice, and a passion for creating a highly accountable corporate environment. Own project lifecycles end-to-end , building automated tech solutions to track registers, simplify disclosures, and track clear compliance metrics. Qualifications Our ideal candidate will have exceptional organisational, analytical, and relationship-building skills, with a background in compliance and ethics. More specifically, we're looking for someone who can demonstrate these attributes: Experience: Proven experience (5+ years) in Financial Crime Compliance, Regulatory Compliance, or Governance within a financial institution, bank, mature fintech, or another highly regulated and/or publicly traded U.S. or international business Technical & Regulatory Knowledge: Deep understanding of the UK Bribery Act, US FCPA, and global compliance standards regarding conflicts of interest. Strong baseline knowledge of individual accountability regimes (e.g., SMCR or regional equivalents) and general retail consumer protection legislation. Operational Mindset: You don't just read regulations; you know how to build the processes, automated workflows, and clear approval hierarchies that make sense for Wise. You are highly comfortable leveraging software or platforms to manage processes, and identify opportunities for enhancement. Communication & Constructive Challenge: You possess exceptional drafting skills with an ability to explain complex regulatory concepts to non-compliance audiences without losing the nuance. You hold unwavering ethical standards and the confidence to provide constructive feedback to senior leaders when navigating conflicts or accountability boundaries. Rigor & Analytics: A problem-solver who thinks deeply about data. You have a knack for looking at compliance metrics or policy breaches, diagnosing the root cause, and engineering a lasting procedural fix. Passion & Collaboration: You get a kick out of improving current practices and seeing projects through. You are self-motivated, have a can-do attitude, and love to collaborate across different regions while leading by example to demonstrate Wise values. Additional Information Hybrid working - 3 days in the office and 2 from home Working hours - 9am to 6pm For everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit Wise.Jobs. Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Aug 06, 2026
Full time
hackajob is collaborating with Wise to connect them with exceptional professionals for this role. Company Description Wise is a global technology company, building the best way to move and manage the world's money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about our mission and what we offer . Job Description Join Wise as a Compliance Manager, playing a pivotal role in shaping and executing our core compliance frameworks within a global, rapidly expanding Fintech. You'll be instrumental in ensuring Wisers globally adhere to regulatory requirements, ethical boundaries, and internal policy frameworks, directly contributing to our sustainable growth and mission of making money borderless. Reporting into the Group Regulatory Compliance Team, you will manage a global remit focusing on anti-bribery and corruption, donations, gifts and entertainment, third party due diligence, conflicts of interest, and other general compliance matters. We are looking for an entrepreneurial compliance professional who thrives building things from scratch, is adept at future-proofing programmes as we scale, and who is constantly identifying opportunities to enhance and streamline processes. You will also be comfortable being flexible in your role and picking up work in other areas of the team where required. Work is busy and varied as Wise continues to progress its mission. We are therefore looking for a generalist compliance manager with Anti-Bribery and Corruption and Conflicts of Interest experience Your Mission Policy & Core Ethics Framework Ownership : Design, implement, and maintain the global compliance frameworks for Anti-Bribery & Corruption (ABC), Gifts, Entertainment & Hospitality (GEH), and Conflicts of Interest, ensuring alignment with local regulations across all our operating jurisdictions, and the design of effective and robust controls. This will include having oversight of how teams across Wise implement processes to support the overall framework. Conflicts & Registry Management : Own the operational design and enforcement of our global registers, ensuring associated policies and standards are effectively socialised and embedded across the business. EWRA & Governance Reporting : Lead Wise's Enterprise-Wide Risk Assessment where required. Prepare high-quality governance reports and Management Information (MI) for the Board and Senior Management, highlighting emerging trends and control effectiveness. Act as a trusted partner supporting local Compliance Officers, and other global compliance colleagues on critical cross-border projects and initiatives. Third-Party Risk & Due Diligence : Own the framework for vendor and partner compliance. Run robust compliance due diligence checks, review red flag reports regarding third parties and suppliers, and ensure risk-mitigation steps are executed seamlessly alongside Third Party Risk Management. Individual Accountability & Regulatory Conduct : Manage and scale Wise's alignment with global individual accountability regimes (e.g., mapping executive responsibilities, overseeing regulatory "Fit and Proper" assessment frameworks, and tracking conduct-related certifications across regional entities) where required. Policy Breach Investigations : Oversee the compliance investigation pathway for internal policy breaches, ensuring root-cause analysis is performed to prevent future operational gaps. Consumer Protection Frameworks : Provide group-wide compliance horizon scanning, testing, and monitoring against evolving global consumer protection legislation and payment transparency standards. Future-proofing, and automation : Actively look for opportunities to enhance, automate, and streamline our activities to replace manual compliance tracking with scalable, automation-first solutions. Cross-Functional Partnership & Culture : Partner dynamically with the People Team, Compliance Learning, Third Party Risk Management, and other key internal stakeholders to drive and embed compliance initiatives globally. Support the drafting and delivery of clear, highly engaging Ethics & Compliance presentations across the business. This role will give you the opportunity to: Build from scratch : You are energised by picking up projects that are work in progress - even blank. You can take ambiguous concepts and engineer clean, robust, and scalable operational workflows from day one. You will build frameworks and processes that are future-proof and scalable. Champion a data-driven approach to ethics and conduct risk management, simplifying complex multi-jurisdictional obligations and eliminating operational bottlenecks. Drive international impact by collaborating with compliance officer networks across North America, APAC, and Europe to harmonise core ethics standards. Inspire and influence stakeholders with clear communication, pragmatic advice, and a passion for creating a highly accountable corporate environment. Own project lifecycles end-to-end , building automated tech solutions to track registers, simplify disclosures, and track clear compliance metrics. Qualifications Our ideal candidate will have exceptional organisational, analytical, and relationship-building skills, with a background in compliance and ethics. More specifically, we're looking for someone who can demonstrate these attributes: Experience: Proven experience (5+ years) in Financial Crime Compliance, Regulatory Compliance, or Governance within a financial institution, bank, mature fintech, or another highly regulated and/or publicly traded U.S. or international business Technical & Regulatory Knowledge: Deep understanding of the UK Bribery Act, US FCPA, and global compliance standards regarding conflicts of interest. Strong baseline knowledge of individual accountability regimes (e.g., SMCR or regional equivalents) and general retail consumer protection legislation. Operational Mindset: You don't just read regulations; you know how to build the processes, automated workflows, and clear approval hierarchies that make sense for Wise. You are highly comfortable leveraging software or platforms to manage processes, and identify opportunities for enhancement. Communication & Constructive Challenge: You possess exceptional drafting skills with an ability to explain complex regulatory concepts to non-compliance audiences without losing the nuance. You hold unwavering ethical standards and the confidence to provide constructive feedback to senior leaders when navigating conflicts or accountability boundaries. Rigor & Analytics: A problem-solver who thinks deeply about data. You have a knack for looking at compliance metrics or policy breaches, diagnosing the root cause, and engineering a lasting procedural fix. Passion & Collaboration: You get a kick out of improving current practices and seeing projects through. You are self-motivated, have a can-do attitude, and love to collaborate across different regions while leading by example to demonstrate Wise values. Additional Information Hybrid working - 3 days in the office and 2 from home Working hours - 9am to 6pm For everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit Wise.Jobs. Keep up to date with life at Wise by following us on LinkedIn and Instagram.
hackajob is collaborating with Wise to connect them with exceptional professionals for this role. Company Description Wise is a global technology company, building the best way to move and manage the world's money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about our mission and what we offer . Job Description In this role, you'll work closely with our Group & FinCrime CMT Lead to help create, manage and execute both global and UK-focused FinCrime monitoring and testing programs that protect Wise and our customers from financial crime. You'll partner with a wide range of stakeholders - from the first line of defence in Operations and Product to second-line Compliance specialists, and Internal Audit - to enhance internal controls and promote an overall culture of compliance. You will also maintain our monitoring and testing methodologies to ensure they are aligned with global regulatory requirements and meet the industry's best practice. Your work will help ensure our FinCrime controls remain robust, scalable, and aligned with both global and local regulatory requirements. By collaborating with cross-functional teams and regional stakeholders, you will play an integral part in protecting Wise's customers, reputation, and business operations. Key responsibilities / Your Mission Planning: Collaborate with the Group & FinCrime CMT Lead to define the annual review plans and ensure their timely execution. Governance: Support the Lead with the regular management and board-level reporting on key findings, trends, and risk levels, ensuring stakeholders have visibility into compliance performance. Control testing & issue validation: Supervise the control reviews end-to-end from Scoping to Reporting as well as our issue validation work, ensuring the team appropriately follows our methodologies & best practices and every deliverable meets top-quality standards. You'll also empower our 1st Line teams by training them on effective remediation practices, giving them the know-how to confidently and effectively close actions. Monitoring: Lead the execution and roll-out of monitoring activities over key FinCrime risks, working with subject matter experts and data analysts to build dashboards and get actionable insights. Testing methods: Assist in creating and maintaining repeatable test scripts and documentation that align with Wise's global FinCrime compliance obligations, ensuring quality and consistency across regions. You will also identify opportunities to streamline monitoring and testing activities, ensuring processes are efficient and reduce duplication of effort across the different regions. Global methodology: Maintain our monitoring and testing methodologies to ensure they are aligned with global regulatory requirements and meet the industry's best practices. Stakeholder management: Work closely with key senior stakeholders from all three Lines of Defence (Operations, Product, Compliance, Internal Audit) to ensure the effective and impactful delivery of our CMT reviews and our continued alignment with regulatory and business priorities. Training & Development: Provide guidance and training to junior CMT team members or cross-functional partners, helping them understand methodologies, test scripts, and best practices. Qualifications Experience: Demonstrable experience (>8 years) conducting and leading assurance reviews and issue validation work within Compliance, Financial Crime, Risk, or Audit functions; experience in a payments or fintech environment preferred. Knowledge: Strong knowledge of financial crime regulations, testing methodologies, and risk assessment frameworks, particularly in relation to UK rules and global compliance requirements. Leadership: Proven track record in leading compliance monitoring and testing reviews across multiple jurisdictions, with the ability to collaborate effectively with local and global teams. Quality management: Experience coaching more junior team members to help them develop and ensure they deliver high-quality work. Skills: Excellent analytical, organisational, and communication skills, with the ability to translate complex regulatory requirements into effective monitoring and testing activities and to engage with senior stakeholders in an effective manner. Travel: Based in London, you're open to occasional travel to other locations abroad (roughly once a quarter) to keep our global CMT efforts aligned. Education: Bachelor's degree in law, finance, or related fields. Relevant certifications (e.g., ACAMS, ICA) are preferred. Additional Information Hybrid working - 3 days on site & 2 from home Working hours - 9am to 6pm For everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit Wise.Jobs. Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Aug 06, 2026
Full time
hackajob is collaborating with Wise to connect them with exceptional professionals for this role. Company Description Wise is a global technology company, building the best way to move and manage the world's money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about our mission and what we offer . Job Description In this role, you'll work closely with our Group & FinCrime CMT Lead to help create, manage and execute both global and UK-focused FinCrime monitoring and testing programs that protect Wise and our customers from financial crime. You'll partner with a wide range of stakeholders - from the first line of defence in Operations and Product to second-line Compliance specialists, and Internal Audit - to enhance internal controls and promote an overall culture of compliance. You will also maintain our monitoring and testing methodologies to ensure they are aligned with global regulatory requirements and meet the industry's best practice. Your work will help ensure our FinCrime controls remain robust, scalable, and aligned with both global and local regulatory requirements. By collaborating with cross-functional teams and regional stakeholders, you will play an integral part in protecting Wise's customers, reputation, and business operations. Key responsibilities / Your Mission Planning: Collaborate with the Group & FinCrime CMT Lead to define the annual review plans and ensure their timely execution. Governance: Support the Lead with the regular management and board-level reporting on key findings, trends, and risk levels, ensuring stakeholders have visibility into compliance performance. Control testing & issue validation: Supervise the control reviews end-to-end from Scoping to Reporting as well as our issue validation work, ensuring the team appropriately follows our methodologies & best practices and every deliverable meets top-quality standards. You'll also empower our 1st Line teams by training them on effective remediation practices, giving them the know-how to confidently and effectively close actions. Monitoring: Lead the execution and roll-out of monitoring activities over key FinCrime risks, working with subject matter experts and data analysts to build dashboards and get actionable insights. Testing methods: Assist in creating and maintaining repeatable test scripts and documentation that align with Wise's global FinCrime compliance obligations, ensuring quality and consistency across regions. You will also identify opportunities to streamline monitoring and testing activities, ensuring processes are efficient and reduce duplication of effort across the different regions. Global methodology: Maintain our monitoring and testing methodologies to ensure they are aligned with global regulatory requirements and meet the industry's best practices. Stakeholder management: Work closely with key senior stakeholders from all three Lines of Defence (Operations, Product, Compliance, Internal Audit) to ensure the effective and impactful delivery of our CMT reviews and our continued alignment with regulatory and business priorities. Training & Development: Provide guidance and training to junior CMT team members or cross-functional partners, helping them understand methodologies, test scripts, and best practices. Qualifications Experience: Demonstrable experience (>8 years) conducting and leading assurance reviews and issue validation work within Compliance, Financial Crime, Risk, or Audit functions; experience in a payments or fintech environment preferred. Knowledge: Strong knowledge of financial crime regulations, testing methodologies, and risk assessment frameworks, particularly in relation to UK rules and global compliance requirements. Leadership: Proven track record in leading compliance monitoring and testing reviews across multiple jurisdictions, with the ability to collaborate effectively with local and global teams. Quality management: Experience coaching more junior team members to help them develop and ensure they deliver high-quality work. Skills: Excellent analytical, organisational, and communication skills, with the ability to translate complex regulatory requirements into effective monitoring and testing activities and to engage with senior stakeholders in an effective manner. Travel: Based in London, you're open to occasional travel to other locations abroad (roughly once a quarter) to keep our global CMT efforts aligned. Education: Bachelor's degree in law, finance, or related fields. Relevant certifications (e.g., ACAMS, ICA) are preferred. Additional Information Hybrid working - 3 days on site & 2 from home Working hours - 9am to 6pm For everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit Wise.Jobs. Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Retail Director / General Manager Premium Retail Multi-Site Ecommerce P&L London Salary: £80,000 to £100,000 Performance Bonus + Excellent Benefits Lead the Future of a Premium Retail Business This is a rare opportunity for an exceptional Retail Director, General Manager, Retail Operations Director or Head of Retail to take full strategic and operational responsibility for an established premium retail business with a turnover of approximately £16 million. Reporting directly to the Board, you will lead every aspect of the business, overseeing two premium retail stores, a growing ecommerce operation, warehouse and distribution, commercial performance and the continued development of a highly respected retail brand. This is a genuine executive leadership role with significant autonomy and the opportunity to influence the future direction of a successful and ambitious business. The Opportunity As Retail Director / General Manager, you will have full accountability for the performance of the business, ensuring operational excellence, commercial growth and an exceptional customer experience across every channel. You will work closely with the Board to develop and execute business strategy while leading an experienced management team across retail, ecommerce, operations and support functions. This is an ideal opportunity for an ambitious retail executive looking to make a significant impact within a premium consumer brand. Key Responsibilities You'll provide leadership across every area of the business including: Full P&L ownership with responsibility for profitability, forecasting and commercial performance. Leading multi-site retail operations to maximise sales, customer experience and operational excellence. Driving business strategy, growth initiatives and continuous improvement. Overseeing ecommerce trading, website performance and digital sales. Managing key supplier and brand relationships, buying activities and seasonal planning. Leading warehouse, stock management, logistics and supply chain operations. Inspiring, coaching and developing high-performing leadership teams. Managing HR, organisational development and performance management. Improving systems, processes and operational efficiencies across the business. Ensuring excellence in governance, compliance, health & safety and risk management. About You We are looking for an accomplished commercial retail leader with experience in roles such as: Retail Director General Manager Retail Operations Director Head of Retail Operations Director Regional Director Commercial Director Managing Director (Retail) Multi-Site Retail Director You will ideally bring: Significant senior leadership experience within premium, luxury or high-quality retail. Experience managing multi-site retail operations together with ecommerce. Full commercial and P&L responsibility. Strong financial and analytical capability. Outstanding leadership and people development skills. Experience driving operational improvement and business transformation. The ability to influence at Board level while remaining hands-on operationally. A passion for delivering exceptional customer experiences. Experience within premium retailers, lifestyle brands, luxury fashion, department stores or consumer brands would be highly advantageous. Why Join? This is an opportunity to lead a highly successful business where your decisions will directly shape future growth. You'll enjoy: Executive-level autonomy. Direct access to the Board. Significant influence over business strategy. A varied role spanning retail, ecommerce, commercial and operational leadership. The opportunity to build and develop a high-performing business. Competitive salary of c.£80,000 to £100,000+ plus performance-related bonus. Apply If you're an experienced Retail Director, General Manager, Retail Operations Director, Head of Retail or Multi-Site Retail Leader looking for an outstanding leadership opportunity, we'd love to hear from you. Apply today for a confidential discussion by calling Peter Shrimpton on (phone number removed). Mandeville is acting as an Employment Agency in relation to this vacancy.
Aug 06, 2026
Full time
Retail Director / General Manager Premium Retail Multi-Site Ecommerce P&L London Salary: £80,000 to £100,000 Performance Bonus + Excellent Benefits Lead the Future of a Premium Retail Business This is a rare opportunity for an exceptional Retail Director, General Manager, Retail Operations Director or Head of Retail to take full strategic and operational responsibility for an established premium retail business with a turnover of approximately £16 million. Reporting directly to the Board, you will lead every aspect of the business, overseeing two premium retail stores, a growing ecommerce operation, warehouse and distribution, commercial performance and the continued development of a highly respected retail brand. This is a genuine executive leadership role with significant autonomy and the opportunity to influence the future direction of a successful and ambitious business. The Opportunity As Retail Director / General Manager, you will have full accountability for the performance of the business, ensuring operational excellence, commercial growth and an exceptional customer experience across every channel. You will work closely with the Board to develop and execute business strategy while leading an experienced management team across retail, ecommerce, operations and support functions. This is an ideal opportunity for an ambitious retail executive looking to make a significant impact within a premium consumer brand. Key Responsibilities You'll provide leadership across every area of the business including: Full P&L ownership with responsibility for profitability, forecasting and commercial performance. Leading multi-site retail operations to maximise sales, customer experience and operational excellence. Driving business strategy, growth initiatives and continuous improvement. Overseeing ecommerce trading, website performance and digital sales. Managing key supplier and brand relationships, buying activities and seasonal planning. Leading warehouse, stock management, logistics and supply chain operations. Inspiring, coaching and developing high-performing leadership teams. Managing HR, organisational development and performance management. Improving systems, processes and operational efficiencies across the business. Ensuring excellence in governance, compliance, health & safety and risk management. About You We are looking for an accomplished commercial retail leader with experience in roles such as: Retail Director General Manager Retail Operations Director Head of Retail Operations Director Regional Director Commercial Director Managing Director (Retail) Multi-Site Retail Director You will ideally bring: Significant senior leadership experience within premium, luxury or high-quality retail. Experience managing multi-site retail operations together with ecommerce. Full commercial and P&L responsibility. Strong financial and analytical capability. Outstanding leadership and people development skills. Experience driving operational improvement and business transformation. The ability to influence at Board level while remaining hands-on operationally. A passion for delivering exceptional customer experiences. Experience within premium retailers, lifestyle brands, luxury fashion, department stores or consumer brands would be highly advantageous. Why Join? This is an opportunity to lead a highly successful business where your decisions will directly shape future growth. You'll enjoy: Executive-level autonomy. Direct access to the Board. Significant influence over business strategy. A varied role spanning retail, ecommerce, commercial and operational leadership. The opportunity to build and develop a high-performing business. Competitive salary of c.£80,000 to £100,000+ plus performance-related bonus. Apply If you're an experienced Retail Director, General Manager, Retail Operations Director, Head of Retail or Multi-Site Retail Leader looking for an outstanding leadership opportunity, we'd love to hear from you. Apply today for a confidential discussion by calling Peter Shrimpton on (phone number removed). Mandeville is acting as an Employment Agency in relation to this vacancy.
Private Client Tax Manager Location: Birmingham, West Midlands (Hybrid) Package: 55,000 - 75,000 per annum (DOE) Working hours: Full time, Monday-Friday (40 hours) A fantastic opportunity has arisen within a proudly independent and forward-thinking accountancy firm for a Private Client Tax Manager to join their growing Private Client Tax team. The position will suit an experienced personal tax professional who enjoys managing a varied portfolio of high-net-worth private clients, delivering bespoke advisory work, and leading/developing a team. This is a key hire offering strong scope to build trusted adviser relationships and contribute to the continued development of the private client offering. PRIVATE CLIENT TAX MANAGER JOB OVERVIEW Manage a diverse portfolio of personal tax clients, acting as a primary point of contact and ensuring an exceptional client experience. Lead on complex personal tax advisory work across areas including IHT, CGT, income tax, trusts & estates, HMRC investigations, and international/residency matters. Review and approve technically robust tax computations and identify/resolve technical issues. Produce clear, well-structured advisory reporting and guidance for clients, including bespoke solutions for one-off assignments. Develop strong internal relationships and liaise closely with stakeholders across the wider firm to deliver joined-up client outcomes. Manage, mentor and develop junior team members through delegation, reviews, feedback and technical support. Drive operational efficiency, including workflow management, process improvement and technology adoption. Oversee WIP, billing, compliance trackers, productivity/recoveries, and file quality standards. Identify and progress business development opportunities within existing clients and via new relationships/events. Support senior stakeholders on complex client matters and contribute to firmwide best-practice / technology initiatives. PRIVATE CLIENT TAX MANAGER JOB REQUIREMENTS ACA / ACCA and/or CTA qualified (or equivalent). Proven experience in a personal tax-focused environment with exposure to a varied private client base. Strong technical knowledge across key private client tax areas (IHT/CGT/trusts & estates/income tax/HMRC enquiries; international/residency exposure beneficial). Confident communicator with strong relationship-management skills (written and verbal). Commercial and analytical approach to resolving client issues and delivering bespoke solutions. Ability to work autonomously while also contributing positively within a collaborative team environment. Experience of (or desire to) lead, mentor and develop others. Must live within commuting distance of Birmingham. Willingness to work outside normal hours when required. Existing regional network/contacts advantageous. PRIVATE CLIENT TAX MANAGER BENEFITS 55,000 - 75,000 per annum (depending on experience). 23 days holiday plus bank holidays Medical cash plan Private medical cover Flexible working policy, as long as you are contactable for 5 core hours, you can start and finish at your leisure Hybrid working is available, and a staff laptop is provided Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Aug 06, 2026
Full time
Private Client Tax Manager Location: Birmingham, West Midlands (Hybrid) Package: 55,000 - 75,000 per annum (DOE) Working hours: Full time, Monday-Friday (40 hours) A fantastic opportunity has arisen within a proudly independent and forward-thinking accountancy firm for a Private Client Tax Manager to join their growing Private Client Tax team. The position will suit an experienced personal tax professional who enjoys managing a varied portfolio of high-net-worth private clients, delivering bespoke advisory work, and leading/developing a team. This is a key hire offering strong scope to build trusted adviser relationships and contribute to the continued development of the private client offering. PRIVATE CLIENT TAX MANAGER JOB OVERVIEW Manage a diverse portfolio of personal tax clients, acting as a primary point of contact and ensuring an exceptional client experience. Lead on complex personal tax advisory work across areas including IHT, CGT, income tax, trusts & estates, HMRC investigations, and international/residency matters. Review and approve technically robust tax computations and identify/resolve technical issues. Produce clear, well-structured advisory reporting and guidance for clients, including bespoke solutions for one-off assignments. Develop strong internal relationships and liaise closely with stakeholders across the wider firm to deliver joined-up client outcomes. Manage, mentor and develop junior team members through delegation, reviews, feedback and technical support. Drive operational efficiency, including workflow management, process improvement and technology adoption. Oversee WIP, billing, compliance trackers, productivity/recoveries, and file quality standards. Identify and progress business development opportunities within existing clients and via new relationships/events. Support senior stakeholders on complex client matters and contribute to firmwide best-practice / technology initiatives. PRIVATE CLIENT TAX MANAGER JOB REQUIREMENTS ACA / ACCA and/or CTA qualified (or equivalent). Proven experience in a personal tax-focused environment with exposure to a varied private client base. Strong technical knowledge across key private client tax areas (IHT/CGT/trusts & estates/income tax/HMRC enquiries; international/residency exposure beneficial). Confident communicator with strong relationship-management skills (written and verbal). Commercial and analytical approach to resolving client issues and delivering bespoke solutions. Ability to work autonomously while also contributing positively within a collaborative team environment. Experience of (or desire to) lead, mentor and develop others. Must live within commuting distance of Birmingham. Willingness to work outside normal hours when required. Existing regional network/contacts advantageous. PRIVATE CLIENT TAX MANAGER BENEFITS 55,000 - 75,000 per annum (depending on experience). 23 days holiday plus bank holidays Medical cash plan Private medical cover Flexible working policy, as long as you are contactable for 5 core hours, you can start and finish at your leisure Hybrid working is available, and a staff laptop is provided Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Health & Safety Advisor Birmingham Regional Midlands Travel £45,000 - £52,000 + Excellent Package We are partnered with a successful and growing main contractor to support the appointment of a Health & Safety Advisor. This is an excellent opportunity for an ambitious health & safety professional who has gained a year or a few years of experience within construction and is looking to accelerate their career within a supportive and forward-thinking business. Operating across a diverse portfolio of construction projects throughout the Midlands, our client has built a strong reputation for quality delivery, client satisfaction, and maintaining high safety standards. Due to continued growth, they are looking to strengthen their Health & Safety team with an individual who is eager to develop and progress. The Role Reporting into the Health & Safety Manager, you will work closely with site and project teams to drive best practice and ensure compliance across multiple live construction projects. This role offers excellent exposure to a variety of project types and a genuine pathway for career progression into a Senior Health & Safety Advisor or management position. Key Responsibilities Conduct regular site inspections and health & safety audits. Advise site management teams on health & safety best practice and legislative requirements. Support the review and implementation of RAMS. Assist with incident and accident investigations, identifying root causes and lessons learned. Produce audit reports and monitor close-out of actions. Deliver toolbox talks and engage with site teams to promote a positive safety culture. Monitor subcontractor compliance and performance. Support the ongoing development of the company's health & safety systems and procedures. Build positive relationships with operational teams and stakeholders across the business. About You NEBOSH General or Construction Certificate. Experience within a construction health & safety role. Ideally 1-5 years' experience gained with a contractor, subcontractor, consultancy, or similar environment. Good understanding of UK health & safety legislation. Strong communication and interpersonal skills. Proactive approach with a willingness to learn and develop. Full UK Driving Licence. What's On Offer Salary of £45,000 - £50,000. Car allowance or company vehicle. Pension scheme. Private healthcare. Annual bonus. 25 days holiday plus bank holidays. Ongoing training and professional development. Clear and realistic opportunities for career progression. Supportive management team and growing business environment. The Opportunity This position would suit an Assistant Health & Safety Advisor ready to step up, or an existing Health & Safety Advisor looking to join a company where progression is actively encouraged. If you're looking to build your career with a respected main contractor that invests in its people and offers a clear route for advancement, we'd be keen to speak with you.
Aug 06, 2026
Full time
Health & Safety Advisor Birmingham Regional Midlands Travel £45,000 - £52,000 + Excellent Package We are partnered with a successful and growing main contractor to support the appointment of a Health & Safety Advisor. This is an excellent opportunity for an ambitious health & safety professional who has gained a year or a few years of experience within construction and is looking to accelerate their career within a supportive and forward-thinking business. Operating across a diverse portfolio of construction projects throughout the Midlands, our client has built a strong reputation for quality delivery, client satisfaction, and maintaining high safety standards. Due to continued growth, they are looking to strengthen their Health & Safety team with an individual who is eager to develop and progress. The Role Reporting into the Health & Safety Manager, you will work closely with site and project teams to drive best practice and ensure compliance across multiple live construction projects. This role offers excellent exposure to a variety of project types and a genuine pathway for career progression into a Senior Health & Safety Advisor or management position. Key Responsibilities Conduct regular site inspections and health & safety audits. Advise site management teams on health & safety best practice and legislative requirements. Support the review and implementation of RAMS. Assist with incident and accident investigations, identifying root causes and lessons learned. Produce audit reports and monitor close-out of actions. Deliver toolbox talks and engage with site teams to promote a positive safety culture. Monitor subcontractor compliance and performance. Support the ongoing development of the company's health & safety systems and procedures. Build positive relationships with operational teams and stakeholders across the business. About You NEBOSH General or Construction Certificate. Experience within a construction health & safety role. Ideally 1-5 years' experience gained with a contractor, subcontractor, consultancy, or similar environment. Good understanding of UK health & safety legislation. Strong communication and interpersonal skills. Proactive approach with a willingness to learn and develop. Full UK Driving Licence. What's On Offer Salary of £45,000 - £50,000. Car allowance or company vehicle. Pension scheme. Private healthcare. Annual bonus. 25 days holiday plus bank holidays. Ongoing training and professional development. Clear and realistic opportunities for career progression. Supportive management team and growing business environment. The Opportunity This position would suit an Assistant Health & Safety Advisor ready to step up, or an existing Health & Safety Advisor looking to join a company where progression is actively encouraged. If you're looking to build your career with a respected main contractor that invests in its people and offers a clear route for advancement, we'd be keen to speak with you.
Nursing Operations ManagerSalary: £75,000 - £78,000 per annumLocation: West MidlandsHours: Full-time, Permanent Healthcare Clinical is proud to be working in partnership with an innovative and forward-thinking care provider who, due to business growth and future expansion plans, are now seeking an experienced Nursing Operations Manager to support and assist the continued development of their nursing home portfolio. Nursing Operations Manager Key Responsibilities: Support the clinical and operational performance of nursing homes Provide leadership and support to Home Managers and clinical teams Ensure compliance with CQC standards and regulatory requirements Drive quality improvement and positive resident outcomes Lead audits, clinical governance, and safeguarding processes Support staffing, recruitment, and team development Prepare services for inspections and monitor overall performance Nursing Operations Manager Benefits: Company-funded business attire provided Company laptop and mobile phone provided Mileage allowance Pension scheme 5.6 weeks of annual leave Paid sick leave after a successful probation period Free DBS and parking Ongoing support and development Nursing Operations Manager Requirements: Qualified Registered Nurse RGN/RMN Previous experience as a Nursing Operations Manager, Regional Support Manager, or senior clinical leader Must have nursing home experience Strong knowledge of CQC standards and clinical compliance Experience supporting nursing home services and improving quality outcomes If you are an experienced Nursing Operations Manager looking for your next opportunity, click apply or contact Larissa at Healthcare Clinical today.
Aug 06, 2026
Full time
Nursing Operations ManagerSalary: £75,000 - £78,000 per annumLocation: West MidlandsHours: Full-time, Permanent Healthcare Clinical is proud to be working in partnership with an innovative and forward-thinking care provider who, due to business growth and future expansion plans, are now seeking an experienced Nursing Operations Manager to support and assist the continued development of their nursing home portfolio. Nursing Operations Manager Key Responsibilities: Support the clinical and operational performance of nursing homes Provide leadership and support to Home Managers and clinical teams Ensure compliance with CQC standards and regulatory requirements Drive quality improvement and positive resident outcomes Lead audits, clinical governance, and safeguarding processes Support staffing, recruitment, and team development Prepare services for inspections and monitor overall performance Nursing Operations Manager Benefits: Company-funded business attire provided Company laptop and mobile phone provided Mileage allowance Pension scheme 5.6 weeks of annual leave Paid sick leave after a successful probation period Free DBS and parking Ongoing support and development Nursing Operations Manager Requirements: Qualified Registered Nurse RGN/RMN Previous experience as a Nursing Operations Manager, Regional Support Manager, or senior clinical leader Must have nursing home experience Strong knowledge of CQC standards and clinical compliance Experience supporting nursing home services and improving quality outcomes If you are an experienced Nursing Operations Manager looking for your next opportunity, click apply or contact Larissa at Healthcare Clinical today.
Our client based in West Sussex is looking for a Regional Order Coordinator to join their team.The client is a UK manufacturer of bespoke timber doors and other timber products.As a Order Coordinator, your mission is to continue the efficiency, quality and flow of the commercial function of the business, ensuring the smooth and efficient review and technical finalisation of commercially cleared orders handed over from Estimators. You will technically clear all incoming orders, including compliance checks and handling of any changes to customer requirements. As a key touchpoint in the customer journey post order, you set the standard for customer service, but also technical accuracy across the business. Your role is pivotal in maintaining high levels of production efficiency, technical accuracy and customer satisfaction. Job Purpose To act as the technical quality gate for all incoming orders, ensuring that only complete, accurate, and technically clean orders enter the Production pipeline. Ensuring the best possible customer experience by identifying and requesting accurate information, so that the orders passed to production are completed first time, every time.This role operates after commercial agreement is reached and does not amend pricing, scope, or commercial terms without formal escalation. Any change with commercial impact must be referred back to the Estimator for re-quotation and customer agreement prior to release. Key responsibilities Check orders passed over from Estimators for commercial cleanliness; The Orders Coordinator has authority to pause, return, or reject orders that do not meet agreed information completeness or technical standards. Ensure the Production Team receives accurate information for them to manufacture products through effective Request For Information (RFI) processes. Challenge and clarify orders with External Sales Managers and/or Project Managers to ensure information quality and suitability before release to production. Efficiently and effectively handle orders, including making non-commercial changes to the quote/order documentation. A non-commercial change is one that: Clarifies information already implied in the quote Adjusts delivery dates in line with agreed procedures Corrects administrative errors Completes missing technical detail, but does not : Change costs that fall outside of the client standards Change selling price, save for agreed uplifts/extra overs Change margin, save for agreed uplifts/extra overs Change compliance or certification basis Note: If there is any doubt whether a change is commercial, it is treated as commercial and referred back to Estimating. Resolve routine technical and information discrepancies independently, escalating only where customer commitment, delivery dates, or commercial terms are at risk. Utilise feedback loops to optimise the criteria for qualification and decision making process. Use of the CRM system to update order progress and actions taken. Confirm and agree a delivery date for each order, aligned to production lead times and any commitments made during the sales process
Aug 06, 2026
Full time
Our client based in West Sussex is looking for a Regional Order Coordinator to join their team.The client is a UK manufacturer of bespoke timber doors and other timber products.As a Order Coordinator, your mission is to continue the efficiency, quality and flow of the commercial function of the business, ensuring the smooth and efficient review and technical finalisation of commercially cleared orders handed over from Estimators. You will technically clear all incoming orders, including compliance checks and handling of any changes to customer requirements. As a key touchpoint in the customer journey post order, you set the standard for customer service, but also technical accuracy across the business. Your role is pivotal in maintaining high levels of production efficiency, technical accuracy and customer satisfaction. Job Purpose To act as the technical quality gate for all incoming orders, ensuring that only complete, accurate, and technically clean orders enter the Production pipeline. Ensuring the best possible customer experience by identifying and requesting accurate information, so that the orders passed to production are completed first time, every time.This role operates after commercial agreement is reached and does not amend pricing, scope, or commercial terms without formal escalation. Any change with commercial impact must be referred back to the Estimator for re-quotation and customer agreement prior to release. Key responsibilities Check orders passed over from Estimators for commercial cleanliness; The Orders Coordinator has authority to pause, return, or reject orders that do not meet agreed information completeness or technical standards. Ensure the Production Team receives accurate information for them to manufacture products through effective Request For Information (RFI) processes. Challenge and clarify orders with External Sales Managers and/or Project Managers to ensure information quality and suitability before release to production. Efficiently and effectively handle orders, including making non-commercial changes to the quote/order documentation. A non-commercial change is one that: Clarifies information already implied in the quote Adjusts delivery dates in line with agreed procedures Corrects administrative errors Completes missing technical detail, but does not : Change costs that fall outside of the client standards Change selling price, save for agreed uplifts/extra overs Change margin, save for agreed uplifts/extra overs Change compliance or certification basis Note: If there is any doubt whether a change is commercial, it is treated as commercial and referred back to Estimating. Resolve routine technical and information discrepancies independently, escalating only where customer commitment, delivery dates, or commercial terms are at risk. Utilise feedback loops to optimise the criteria for qualification and decision making process. Use of the CRM system to update order progress and actions taken. Confirm and agree a delivery date for each order, aligned to production lead times and any commitments made during the sales process
Business Development Manager Location: Swaffham, Norfolk (covering East Anglia and the Northern Home Counties) Salary: 55,000 - 65,000 per annum + Comprehensive Package About the Role An exciting opportunity has arisen for an experienced Business Development Manager to join a well-established national property services contractor, based from their Swaffham office and responsible for developing new business opportunities across East Anglia and the Northern Home Counties. This role is focused on identifying, developing and securing new opportunities within the social housing, public sector and commercial property markets. Working closely with the senior leadership team, you will play a key role in driving sustainable growth, strengthening existing client relationships and expanding the company's regional presence. This is an ideal opportunity for a commercially driven individual with an established network within the property services sector and a proven track record of securing planned maintenance, refurbishment, retrofit and compliance contracts. Key Responsibilities Business Development Identify, target and secure new business opportunities across East Anglia and the Northern Home Counties. Develop and implement regional business development strategies to achieve growth objectives. Generate new leads through networking, market intelligence and industry contacts. Build a strong pipeline of opportunities across social housing, local authorities, education, healthcare and commercial sectors. Monitor procurement portals and framework opportunities. Client Relationship Management Develop and maintain long-term relationships with existing and prospective clients. Act as the primary point of contact throughout the business development process. Attend client meetings, networking events and industry conferences. Promote the company's full range of property services and specialist capabilities. Ensure exceptional customer service and maintain a high level of client engagement. Bid & Tender Support Work closely with the Pre-Construction and Bid Management teams to identify suitable tender opportunities. Assist in preparing high-quality PQQs, SQs, framework submissions and tender presentations. Support pricing and commercial discussions where required. Contribute to tender interviews and client presentations. Market Intelligence Monitor market trends, competitor activity and upcoming investment programmes. Identify opportunities through public procurement frameworks and private sector developments. Maintain an up-to-date CRM system with accurate sales forecasts and pipeline reporting. Produce regular business development reports for senior management. Internal Collaboration Work closely with Operational, Estimating and Commercial teams to ensure successful project mobilisation. Support the development of strategic partnerships and framework agreements. Promote collaboration across regional offices to maximise opportunities. Target Markets The successful candidate will have experience developing opportunities within sectors including: Social Housing Local Authorities Housing Associations Education Healthcare Commercial Property Public Sector Estates Service Lines Experience selling one or more of the following services would be advantageous: Planned Maintenance Cyclical Decorating Responsive Repairs Refurbishment Retrofit & Decarbonisation Passive Fire Protection Roofing Compliance Services Energy Efficiency Programmes Candidate Requirements Essential Proven experience in a Business Development Manager role within the construction or property services sector. Strong understanding of social housing planned maintenance and refurbishment markets. Demonstrable track record of winning new business and developing long-term client relationships. Established network of contacts within housing associations, local authorities and public sector organisations. Excellent presentation, negotiation and communication skills. Commercially astute with strong business acumen. Ability to manage multiple opportunities simultaneously. Experience using CRM systems and preparing pipeline reports. Full UK Driving Licence. Desirable Experience securing contracts through public procurement frameworks. Knowledge of PAS 2030/2035 retrofit programmes. Understanding of public sector procurement processes. Experience working with major public sector and social housing procurement frameworks. Membership of a relevant professional institution. Personal Attributes Self-motivated and results-driven. Excellent relationship builder with strong interpersonal skills. Commercially focused with a strategic mindset. Professional, credible and confident when engaging with senior stakeholders. Highly organised with excellent time management. Resilient and driven to exceed targets. Collaborative team player with a proactive approach. Salary & Benefits 55,000 - 65,000 per annum (depending on experience) Car allowance + Fuel card Annual performance bonus Company pension scheme 23 days annual leave plus bank holidays
Aug 06, 2026
Full time
Business Development Manager Location: Swaffham, Norfolk (covering East Anglia and the Northern Home Counties) Salary: 55,000 - 65,000 per annum + Comprehensive Package About the Role An exciting opportunity has arisen for an experienced Business Development Manager to join a well-established national property services contractor, based from their Swaffham office and responsible for developing new business opportunities across East Anglia and the Northern Home Counties. This role is focused on identifying, developing and securing new opportunities within the social housing, public sector and commercial property markets. Working closely with the senior leadership team, you will play a key role in driving sustainable growth, strengthening existing client relationships and expanding the company's regional presence. This is an ideal opportunity for a commercially driven individual with an established network within the property services sector and a proven track record of securing planned maintenance, refurbishment, retrofit and compliance contracts. Key Responsibilities Business Development Identify, target and secure new business opportunities across East Anglia and the Northern Home Counties. Develop and implement regional business development strategies to achieve growth objectives. Generate new leads through networking, market intelligence and industry contacts. Build a strong pipeline of opportunities across social housing, local authorities, education, healthcare and commercial sectors. Monitor procurement portals and framework opportunities. Client Relationship Management Develop and maintain long-term relationships with existing and prospective clients. Act as the primary point of contact throughout the business development process. Attend client meetings, networking events and industry conferences. Promote the company's full range of property services and specialist capabilities. Ensure exceptional customer service and maintain a high level of client engagement. Bid & Tender Support Work closely with the Pre-Construction and Bid Management teams to identify suitable tender opportunities. Assist in preparing high-quality PQQs, SQs, framework submissions and tender presentations. Support pricing and commercial discussions where required. Contribute to tender interviews and client presentations. Market Intelligence Monitor market trends, competitor activity and upcoming investment programmes. Identify opportunities through public procurement frameworks and private sector developments. Maintain an up-to-date CRM system with accurate sales forecasts and pipeline reporting. Produce regular business development reports for senior management. Internal Collaboration Work closely with Operational, Estimating and Commercial teams to ensure successful project mobilisation. Support the development of strategic partnerships and framework agreements. Promote collaboration across regional offices to maximise opportunities. Target Markets The successful candidate will have experience developing opportunities within sectors including: Social Housing Local Authorities Housing Associations Education Healthcare Commercial Property Public Sector Estates Service Lines Experience selling one or more of the following services would be advantageous: Planned Maintenance Cyclical Decorating Responsive Repairs Refurbishment Retrofit & Decarbonisation Passive Fire Protection Roofing Compliance Services Energy Efficiency Programmes Candidate Requirements Essential Proven experience in a Business Development Manager role within the construction or property services sector. Strong understanding of social housing planned maintenance and refurbishment markets. Demonstrable track record of winning new business and developing long-term client relationships. Established network of contacts within housing associations, local authorities and public sector organisations. Excellent presentation, negotiation and communication skills. Commercially astute with strong business acumen. Ability to manage multiple opportunities simultaneously. Experience using CRM systems and preparing pipeline reports. Full UK Driving Licence. Desirable Experience securing contracts through public procurement frameworks. Knowledge of PAS 2030/2035 retrofit programmes. Understanding of public sector procurement processes. Experience working with major public sector and social housing procurement frameworks. Membership of a relevant professional institution. Personal Attributes Self-motivated and results-driven. Excellent relationship builder with strong interpersonal skills. Commercially focused with a strategic mindset. Professional, credible and confident when engaging with senior stakeholders. Highly organised with excellent time management. Resilient and driven to exceed targets. Collaborative team player with a proactive approach. Salary & Benefits 55,000 - 65,000 per annum (depending on experience) Car allowance + Fuel card Annual performance bonus Company pension scheme 23 days annual leave plus bank holidays
The Senior Facilities Manager will oversee all aspects of facilities management and building maintenance for a dynamic school estate portfolio in Minehead & Taunton, ensuring smooth operations and compliance with regulatory requirements. This role is site and office based and requires a proactive approach to managing resources and maintaining high standards across multiple sites. Client Details This organisation fosters a collaborative, inclusive culture focused on respect, continuous improvement, and helping every individual reach their full potential. Since its formation it has grown into a regional network of primary and secondary schools, providing strong support, high-quality teaching, and a broad curriculum to help all pupils succeed. Description The Senior Facilities Manager will: Oversee the day-to-day operations of facilities management and building maintenance, ensuring all sites are safe and functional. Develop and implement maintenance schedules and procedures for all buildings and grounds. Ensure compliance with health and safety regulations and other statutory requirements. Manage budgets effectively, ensuring cost efficiency without compromising quality. Lead on CapEx projects and building refurbishments. Actively contribute and support sustainability initiatives. Coordinate with contractors and suppliers to deliver timely and quality services. Monitor and report on the condition of facilities, identifying areas for improvement or repair. Lead and support a team to achieve operational excellence across all sites in Minehead and Taunton. Profile A successful Senior Facilities Manager should have: A strong background in facilities management, particularly within a multi-site environment. Knowledge of health and safety regulations and compliance requirements. Proven ability to manage budgets and optimise resources effectively. Experience in leading and motivating teams to deliver exceptional results. Strong organisational skills and attention to detail. Excellent communication and stakeholder management abilities. Strong knowledge and experience in real estate and property facilities and maintenance. The willingness to be site and office based on a daily basis in the Minehead & Taunton areas. Job Offer The role of Senior Facilities Manager benefits from: Competitive salary of 50,000 per annum. Generous pension scheme. Enhanced annual leave. A permanent position with room for professional growth and development. A supportive and collaborative working environment. If you are a dedicated facilities management professional looking to make a difference, we encourage you to apply for this exciting Senior Facilities Manager role.
Aug 06, 2026
Full time
The Senior Facilities Manager will oversee all aspects of facilities management and building maintenance for a dynamic school estate portfolio in Minehead & Taunton, ensuring smooth operations and compliance with regulatory requirements. This role is site and office based and requires a proactive approach to managing resources and maintaining high standards across multiple sites. Client Details This organisation fosters a collaborative, inclusive culture focused on respect, continuous improvement, and helping every individual reach their full potential. Since its formation it has grown into a regional network of primary and secondary schools, providing strong support, high-quality teaching, and a broad curriculum to help all pupils succeed. Description The Senior Facilities Manager will: Oversee the day-to-day operations of facilities management and building maintenance, ensuring all sites are safe and functional. Develop and implement maintenance schedules and procedures for all buildings and grounds. Ensure compliance with health and safety regulations and other statutory requirements. Manage budgets effectively, ensuring cost efficiency without compromising quality. Lead on CapEx projects and building refurbishments. Actively contribute and support sustainability initiatives. Coordinate with contractors and suppliers to deliver timely and quality services. Monitor and report on the condition of facilities, identifying areas for improvement or repair. Lead and support a team to achieve operational excellence across all sites in Minehead and Taunton. Profile A successful Senior Facilities Manager should have: A strong background in facilities management, particularly within a multi-site environment. Knowledge of health and safety regulations and compliance requirements. Proven ability to manage budgets and optimise resources effectively. Experience in leading and motivating teams to deliver exceptional results. Strong organisational skills and attention to detail. Excellent communication and stakeholder management abilities. Strong knowledge and experience in real estate and property facilities and maintenance. The willingness to be site and office based on a daily basis in the Minehead & Taunton areas. Job Offer The role of Senior Facilities Manager benefits from: Competitive salary of 50,000 per annum. Generous pension scheme. Enhanced annual leave. A permanent position with room for professional growth and development. A supportive and collaborative working environment. If you are a dedicated facilities management professional looking to make a difference, we encourage you to apply for this exciting Senior Facilities Manager role.
Greys Specialist Recruitment
High Wycombe, Buckinghamshire
Clinical Lead - Complex Case Management Location : London & Home Counties (Hybrid) Salary : Up to £65,000 per annum + quarterly performance bonus of up to 10% Hours : Full Time - 35 hours per week Working Pattern Monday to Friday, 35 hours per week. This is a hybrid role offering a combination of home working, weekly attendance at the company's Oxfordshire office and travel across London, the Home Counties and other regional locations as required. Our client recognises the importance of work-life balance and is committed to being as flexible as possible around working arrangements to meet both individual needs and the needs of the service. If you're looking for a different working pattern, we'd still encourage you to get in touch to discuss the options available. The Opportunity An exciting opportunity has arisen for an experienced Clinical Lead to join a growing specialist case management provider supporting individuals with complex neurological injuries and long-term conditions. Reporting directly to the Business Director, you'll play a key role in leading, developing and supporting a team of Case Managers while driving clinical excellence, governance, quality and service development. This is an excellent opportunity for an experienced Case Manager looking to progress into a senior leadership role within a supportive and expanding organisation. Key Responsibilities Provide clinical leadership, supervision and line management to a team of Case Managers. Lead on complex clinical cases, providing expert advice and clinical oversight. Drive CQC compliance, clinical governance and continuous quality improvement. Oversee safeguarding, risk management and regulatory compliance. Recruit, mentor and develop members of the clinical team. Build strong relationships with clients, commissioners and multidisciplinary professionals. Contribute to service development and business growth. Promote high standards of clinical practice and professional excellence throughout the service. About You Our client is particularly keen to hear from experienced Registered Nurses with a strong background in Case Management and clinical leadership. Exceptional candidates from other relevant clinical backgrounds with significant case management and leadership experience may also be considered. You will ideally have : Current NMC registration (or relevant professional registration where applicable). Around five years' Case Management experience. Previous line management or leadership experience within a Case Management setting. Experience of CQC standards, compliance and clinical governance. Experience managing complex neurological or catastrophic injury cases. Excellent clinical reasoning, communication and report-writing skills. Strong knowledge of safeguarding, risk management and quality assurance. Full UK driving licence and willingness to travel as required. What's on Offer Salary up to £65,000 per annum. Quarterly performance bonus of up to 10%. Hybrid working with flexible working arrangements considered. Monday to Friday working pattern. Opportunity to join a growing and well-established specialist provider. Senior leadership role reporting directly to the Business Director. Ongoing CPD and career development. A varied and rewarding position combining clinical expertise, leadership and service development. If you're an experienced Registered Nurse with a strong Case Management background and you're ready to take the next step into a senior leadership position, we'd love to hear from you. If you feel this vacancy matches your experience and you are HCPC registered, please get in touch too. Greys is a Specialist Recruitment Company who works with some of the UK's leading organisations within the Healthcare industry. If you are an Occupational Therapist, Physiotherapist, Speech & Language Therapist or Rehabilitation Case Manager looking for Permanent Contact, Ad-Hoc or Sessional work please contact us.
Aug 06, 2026
Full time
Clinical Lead - Complex Case Management Location : London & Home Counties (Hybrid) Salary : Up to £65,000 per annum + quarterly performance bonus of up to 10% Hours : Full Time - 35 hours per week Working Pattern Monday to Friday, 35 hours per week. This is a hybrid role offering a combination of home working, weekly attendance at the company's Oxfordshire office and travel across London, the Home Counties and other regional locations as required. Our client recognises the importance of work-life balance and is committed to being as flexible as possible around working arrangements to meet both individual needs and the needs of the service. If you're looking for a different working pattern, we'd still encourage you to get in touch to discuss the options available. The Opportunity An exciting opportunity has arisen for an experienced Clinical Lead to join a growing specialist case management provider supporting individuals with complex neurological injuries and long-term conditions. Reporting directly to the Business Director, you'll play a key role in leading, developing and supporting a team of Case Managers while driving clinical excellence, governance, quality and service development. This is an excellent opportunity for an experienced Case Manager looking to progress into a senior leadership role within a supportive and expanding organisation. Key Responsibilities Provide clinical leadership, supervision and line management to a team of Case Managers. Lead on complex clinical cases, providing expert advice and clinical oversight. Drive CQC compliance, clinical governance and continuous quality improvement. Oversee safeguarding, risk management and regulatory compliance. Recruit, mentor and develop members of the clinical team. Build strong relationships with clients, commissioners and multidisciplinary professionals. Contribute to service development and business growth. Promote high standards of clinical practice and professional excellence throughout the service. About You Our client is particularly keen to hear from experienced Registered Nurses with a strong background in Case Management and clinical leadership. Exceptional candidates from other relevant clinical backgrounds with significant case management and leadership experience may also be considered. You will ideally have : Current NMC registration (or relevant professional registration where applicable). Around five years' Case Management experience. Previous line management or leadership experience within a Case Management setting. Experience of CQC standards, compliance and clinical governance. Experience managing complex neurological or catastrophic injury cases. Excellent clinical reasoning, communication and report-writing skills. Strong knowledge of safeguarding, risk management and quality assurance. Full UK driving licence and willingness to travel as required. What's on Offer Salary up to £65,000 per annum. Quarterly performance bonus of up to 10%. Hybrid working with flexible working arrangements considered. Monday to Friday working pattern. Opportunity to join a growing and well-established specialist provider. Senior leadership role reporting directly to the Business Director. Ongoing CPD and career development. A varied and rewarding position combining clinical expertise, leadership and service development. If you're an experienced Registered Nurse with a strong Case Management background and you're ready to take the next step into a senior leadership position, we'd love to hear from you. If you feel this vacancy matches your experience and you are HCPC registered, please get in touch too. Greys is a Specialist Recruitment Company who works with some of the UK's leading organisations within the Healthcare industry. If you are an Occupational Therapist, Physiotherapist, Speech & Language Therapist or Rehabilitation Case Manager looking for Permanent Contact, Ad-Hoc or Sessional work please contact us.
Fire Door Installer - Greater Londer Location: Blackheath/ South Hampstead / Northwood Job Type: Temporary Agency: Regional Recruitment Are you an experienced Fire Door Installer looking for your next contract opportunity? Regional Recruitment are recruiting for Fire Door Installers to join a leading passive fire protection contractor working on a live School and college projects in Greater London. This is an excellent opportunity to work with an established company delivering high-quality fire safety solutions across the UK. You will be responsible for the installation, maintenance, and remedial works of fire doors, ensuring all work complies with current fire safety regulations and industry standards. What's on Offer: Immediate start Long-term contract opportunity Opportunity to work with a leading passive fire specialist Supportive project management team Essential Qualifications: NVQ Level 2 or 3 in Carpentry & Joinery (preferred) CSCS Card Full UK Driving Licence (preferred) Proven experience installing fire door DBS or enhanced DBS Desirable: FIRAS accreditation BM TRADA certification Experience working within schools, colleges, hospitals or other occupied buildings Roles & Responsibilities: Install and maintain fire doors in accordance with manufacturers' specifications. Carry out remedial works to existing fire doors. Ensure all installations comply with current fire safety regulations. Complete fire door inspections where required. Record completed works accurately. Work closely with Site Managers and Contracts Managers. Maintain a clean, safe and organised working environment. Report defects and site issues promptly Requirements The successful Fire Door Installer will demonstrate: Proven experience installing and maintaining fire doors. Strong knowledge of fire door compliance and regulations. Excellent attention to detail. Strong communication and organisational skills. A professional and reliable approach to work. Health, Safety & Compliance All employees are required to: Comply with all Health & Safety legislation and company procedures. Wear the appropriate PPE at all times. Maintain safe working practices on live construction sites. About Regional Recruitment This position is being advertised by Regional Recruitment Ltd, an award-winning independent recruitment agency established in 2008. We specialise in permanent, temporary, and contract opportunities across the Commercial, Construction, Industrial, Technology, and Engineering sectors. If this Fire Door Installer role is right for you - Click to apply below . To explore more roles available across the UK, please visit (url removed)
Aug 05, 2026
Seasonal
Fire Door Installer - Greater Londer Location: Blackheath/ South Hampstead / Northwood Job Type: Temporary Agency: Regional Recruitment Are you an experienced Fire Door Installer looking for your next contract opportunity? Regional Recruitment are recruiting for Fire Door Installers to join a leading passive fire protection contractor working on a live School and college projects in Greater London. This is an excellent opportunity to work with an established company delivering high-quality fire safety solutions across the UK. You will be responsible for the installation, maintenance, and remedial works of fire doors, ensuring all work complies with current fire safety regulations and industry standards. What's on Offer: Immediate start Long-term contract opportunity Opportunity to work with a leading passive fire specialist Supportive project management team Essential Qualifications: NVQ Level 2 or 3 in Carpentry & Joinery (preferred) CSCS Card Full UK Driving Licence (preferred) Proven experience installing fire door DBS or enhanced DBS Desirable: FIRAS accreditation BM TRADA certification Experience working within schools, colleges, hospitals or other occupied buildings Roles & Responsibilities: Install and maintain fire doors in accordance with manufacturers' specifications. Carry out remedial works to existing fire doors. Ensure all installations comply with current fire safety regulations. Complete fire door inspections where required. Record completed works accurately. Work closely with Site Managers and Contracts Managers. Maintain a clean, safe and organised working environment. Report defects and site issues promptly Requirements The successful Fire Door Installer will demonstrate: Proven experience installing and maintaining fire doors. Strong knowledge of fire door compliance and regulations. Excellent attention to detail. Strong communication and organisational skills. A professional and reliable approach to work. Health, Safety & Compliance All employees are required to: Comply with all Health & Safety legislation and company procedures. Wear the appropriate PPE at all times. Maintain safe working practices on live construction sites. About Regional Recruitment This position is being advertised by Regional Recruitment Ltd, an award-winning independent recruitment agency established in 2008. We specialise in permanent, temporary, and contract opportunities across the Commercial, Construction, Industrial, Technology, and Engineering sectors. If this Fire Door Installer role is right for you - Click to apply below . To explore more roles available across the UK, please visit (url removed)
Are you a motivated leader with a passion for helping people overcome barriers and move into sustainable employment? Seetec is looking for a Team Leader to support the delivery of our Connect to Work programme, helping individuals build confidence, develop skills and secure meaningful jobs within their local communities. In this role, you will lead and inspire a team of Employment Specialists, driving performance, quality and compliance while ensuring participants receive outstanding support. You'll coach and develop your team, monitor performance against targets, and work closely with stakeholders and employers to maximise opportunities for customers. We're looking for someone with previous leadership experience, strong communication skills and a proven ability to work in a target-driven environment. Experience delivering services against contractual standards is essential, while knowledge of employability, recruitment or supported employment services would be an advantage. Our ideal candidate will have proven leadership experience in a target-driven environment, with the ability to lead teams, drive performance, and deliver against quality and contractual standards. Strong organisational, coaching and stakeholder management skills are essential, along with proficiency in Microsoft 365. A full UK driving licence and willingness to travel across the South West region are required. This is an exciting opportunity to join an organisation that makes a real difference every day, helping people achieve positive outcomes and ensuring no one is left behind. Join Seetec and help build stronger communities where no one is left behind. In return for your dedication, knowledge, and commitment, we re offering a competitive salary range £34,200 up to £38,000 per annum (dependent on experience) with these great benefits: 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days) 2 Volunteer Days Pension - 5% Employee 5% Employer Healthcare Cash Plan, incl. 3 x salary life assurance Annual Salary Review Refer A Friend Scheme Free access to BenefitHub an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits There s also the opportunity to progress your career! (or other wording etc) Interested? There s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on (phone number removed). Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee-owners. People are at the front, centre and heart of every service we provide and each decision we make. Location: Somerset Contract Type: Permanent Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm Closing Date: 19 August 2026 Please note that this opportunity is being advertised subject to contract award. Successful candidates will be added to our talent pool and contacted should recruitment proceed following confirmation of the contract. Key Responsibilities: • Lead, motivate and coach a team of Employment Specialists to achieve individual and team performance targets. • Drive a high-performance culture aligned with Seetec's vision and values. • Monitor performance and implement improvement plans where required. • Ensure contractual, quality and compliance standards are consistently achieved. • Conduct regular team meetings, one-to-ones, performance reviews and caseload reviews. • Maintain accurate customer records and ensure evidence requirements are met. • Support participants to achieve positive employment outcomes through high-quality service delivery. • Build and maintain relationships with employers and key local stakeholders to create job opportunities. • Promote programme awareness and encourage appropriate referrals. • Identify local labour market opportunities and emerging employment sectors. • Champion continuous improvement and best practice across the service. • Ensure the health, safety and wellbeing of team members. • Manage participant budgets in line with company procedures. • Promote safeguarding, Prevent, equality, diversity and inclusion. • Deputise for the Business Manager when required. • Support team members in developing their digital skills and use of technology. • Undertake regional travel and occasional overnight stays as required. • Ensure compliance with all company policies, procedures and data protection requirements.
Aug 05, 2026
Full time
Are you a motivated leader with a passion for helping people overcome barriers and move into sustainable employment? Seetec is looking for a Team Leader to support the delivery of our Connect to Work programme, helping individuals build confidence, develop skills and secure meaningful jobs within their local communities. In this role, you will lead and inspire a team of Employment Specialists, driving performance, quality and compliance while ensuring participants receive outstanding support. You'll coach and develop your team, monitor performance against targets, and work closely with stakeholders and employers to maximise opportunities for customers. We're looking for someone with previous leadership experience, strong communication skills and a proven ability to work in a target-driven environment. Experience delivering services against contractual standards is essential, while knowledge of employability, recruitment or supported employment services would be an advantage. Our ideal candidate will have proven leadership experience in a target-driven environment, with the ability to lead teams, drive performance, and deliver against quality and contractual standards. Strong organisational, coaching and stakeholder management skills are essential, along with proficiency in Microsoft 365. A full UK driving licence and willingness to travel across the South West region are required. This is an exciting opportunity to join an organisation that makes a real difference every day, helping people achieve positive outcomes and ensuring no one is left behind. Join Seetec and help build stronger communities where no one is left behind. In return for your dedication, knowledge, and commitment, we re offering a competitive salary range £34,200 up to £38,000 per annum (dependent on experience) with these great benefits: 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days) 2 Volunteer Days Pension - 5% Employee 5% Employer Healthcare Cash Plan, incl. 3 x salary life assurance Annual Salary Review Refer A Friend Scheme Free access to BenefitHub an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits There s also the opportunity to progress your career! (or other wording etc) Interested? There s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on (phone number removed). Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee-owners. People are at the front, centre and heart of every service we provide and each decision we make. Location: Somerset Contract Type: Permanent Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm Closing Date: 19 August 2026 Please note that this opportunity is being advertised subject to contract award. Successful candidates will be added to our talent pool and contacted should recruitment proceed following confirmation of the contract. Key Responsibilities: • Lead, motivate and coach a team of Employment Specialists to achieve individual and team performance targets. • Drive a high-performance culture aligned with Seetec's vision and values. • Monitor performance and implement improvement plans where required. • Ensure contractual, quality and compliance standards are consistently achieved. • Conduct regular team meetings, one-to-ones, performance reviews and caseload reviews. • Maintain accurate customer records and ensure evidence requirements are met. • Support participants to achieve positive employment outcomes through high-quality service delivery. • Build and maintain relationships with employers and key local stakeholders to create job opportunities. • Promote programme awareness and encourage appropriate referrals. • Identify local labour market opportunities and emerging employment sectors. • Champion continuous improvement and best practice across the service. • Ensure the health, safety and wellbeing of team members. • Manage participant budgets in line with company procedures. • Promote safeguarding, Prevent, equality, diversity and inclusion. • Deputise for the Business Manager when required. • Support team members in developing their digital skills and use of technology. • Undertake regional travel and occasional overnight stays as required. • Ensure compliance with all company policies, procedures and data protection requirements.
Field Operations Manager Field-Based - North & Central £42,000 + car (or car allowance) and bonus/commission A well-established UK field services provider, specialising in utility sector support, is seeking an experienced Field Operations Manager to lead regional operations and drive performance across a remote field team. About the Company This organisation is a recognised leader in external field agency solutions, with a strong reputation for delivering high-quality services across the utilities industry. With a central base in the Midlands, the company operates nationwide and upholds a culture of professionalism, accountability, and continuous improvement. The Role The Field Operations Manager will be responsible for managing a regional field team, with a focus on performance, compliance, and operational efficiency. The role includes direct responsibility for training, recruitment, auditing, and supporting field operatives. A strong understanding of debt collection processes and procedures is essential, as the role includes managing and overseeing debt recovery visits. Key Responsibilities Lead, manage, and support a team of field-based professionals Recruit, train, and audit field operatives to maintain high standards Monitor field performance to ensure delivery of KPIs and SLAs Provide coaching through regular one-to-ones and accompanied field visits Analyse performance data and submit regular reports to senior management Ensure compliance with all relevant regulations, processes, and safety procedures Manage escalated field issues, including payment disputes and customer complaints Contribute to business improvement projects and support new initiative rollouts Build effective relationships with internal teams, clients, and stakeholders Essential Requirements Proven experience managing remote or field-based teams Demonstrable background in debt collection or arrears recovery Strong leadership and performance management capabilities Excellent communication, coaching, and interpersonal skills Analytical and organised, with a proactive approach to problem-solving Knowledge of the utilities sector is advantageous Full UK driving licence What s on Offer A senior-level field operations role within a well-established company The chance to influence strategy and drive service excellence Career development opportunities in a growing sector Competitive salary and benefits package
Aug 05, 2026
Full time
Field Operations Manager Field-Based - North & Central £42,000 + car (or car allowance) and bonus/commission A well-established UK field services provider, specialising in utility sector support, is seeking an experienced Field Operations Manager to lead regional operations and drive performance across a remote field team. About the Company This organisation is a recognised leader in external field agency solutions, with a strong reputation for delivering high-quality services across the utilities industry. With a central base in the Midlands, the company operates nationwide and upholds a culture of professionalism, accountability, and continuous improvement. The Role The Field Operations Manager will be responsible for managing a regional field team, with a focus on performance, compliance, and operational efficiency. The role includes direct responsibility for training, recruitment, auditing, and supporting field operatives. A strong understanding of debt collection processes and procedures is essential, as the role includes managing and overseeing debt recovery visits. Key Responsibilities Lead, manage, and support a team of field-based professionals Recruit, train, and audit field operatives to maintain high standards Monitor field performance to ensure delivery of KPIs and SLAs Provide coaching through regular one-to-ones and accompanied field visits Analyse performance data and submit regular reports to senior management Ensure compliance with all relevant regulations, processes, and safety procedures Manage escalated field issues, including payment disputes and customer complaints Contribute to business improvement projects and support new initiative rollouts Build effective relationships with internal teams, clients, and stakeholders Essential Requirements Proven experience managing remote or field-based teams Demonstrable background in debt collection or arrears recovery Strong leadership and performance management capabilities Excellent communication, coaching, and interpersonal skills Analytical and organised, with a proactive approach to problem-solving Knowledge of the utilities sector is advantageous Full UK driving licence What s on Offer A senior-level field operations role within a well-established company The chance to influence strategy and drive service excellence Career development opportunities in a growing sector Competitive salary and benefits package
hackajob is collaborating with Barclays to connect them with exceptional professionals for this role. Head of Content Strategy & Management The Head of Content Strategy & Management is responsible for defining and delivering the content strategy and operating model for UK Corporate Bank (UKCB), translating business strategy, proposition priorities and growth ambitions into the content, collateral and sales-enablement capabilities required by colleagues and clients. The role has end-to-end accountability for the content lifecycle, from strategy, planning and creation through to governance, distribution, adoption, measurement and continuous improvement, ensuring content is client-centric, differentiated, compliant and aligned to commercial priorities. Working closely with UK and International Corporate Banking Coverage, Global Transaction Banking, Product, Propositions, Marketing and control functions, the role will build a coherent and trusted content ecosystem that enables colleagues to quickly find, tailor and activate the right content for relevant client conversations. A key part of the remit is to lead the strategic transformation of the sales-enablement and content-management environment, simplifying fragmented content and processes, strengthening governance and establishing the platforms, insight and ways of working required to improve colleague productivity and commercial effectiveness. KEY RESPONSIBILITIES Lead the content strategy and operating model: Set the strategic direction, principles, standards, ownership and prioritisation framework for internal and client-facing content across UKCB, aligning investment to business strategy, propositions and commercial priorities. Establish effective content governance: Own the end-to-end content lifecycle, including commissioning, creation, approval, publishing, maintenance, version control, review and retirement. Chair or support appropriate governance forums to resolve priorities, ownership and cross-functional dependencies. Build and own a trusted content ecosystem: Define and deliver a platform and information architecture strategy that makes approved content current, easy to find, reusable and accessible within colleague workflows, while reducing duplication and fragmentation. Lead sales-enablement and content transformation: Shape and deliver a large-scale transformation of content, platforms, processes and ways of working, supported by a clear target operating model, roadmap, business case, adoption strategy and measures of success. Create proposition-led sales collateral: Lead the development of compelling, client-centric content at sector, regional, segment, solution and product-proposition level, bringing propositions to life through thought leadership, credentials, case studies, awards, insights and differentiated proof points. Activate propositions through sales enablement: Create and package content into practical playbooks, talk tracks, campaign packs, battlecards, capability guides, competitor comparisons, opportunity-spotting tools and client-conversation materials. Own sales-enablement platform strategy: Lead the implementation, optimisation and adoption of Highspot, Seismic or an equivalent enterprise sales-enablement platform, including content architecture, taxonomy, permissions, governance, migration, integration requirements and user experience. Drive adoption and behavioural change: Develop the engagement, communication, training and change interventions required to embed new platforms and ways of working across Coverage, Product and other stakeholder communities. Use insight to improve effectiveness: Establish measures for content quality, usage, findability, adoption and engagement, using colleague feedback, client insight, platform analytics and commercial outcomes to continuously improve the content estate and prioritise future investment. Provide senior functional leadership: Build and lead a high-performing content capability, managing internal teams, specialist partners and external vendors while developing clear accountabilities, skills and quality standards. EXPERIENCE Significant experience in Global Corporate Banking, with a strong understanding of corporate client segments and needs, Corporate Banking and Transaction Banking products and solutions, sales journeys, buying considerations and competitor positioning. Extensive leadership experience in content strategy, commercial content, proposition marketing, sales enablement or a related discipline, ideally gained through a comparable role in a large, complex and regulated organisation. Demonstrable experience of leading a large-scale strategic sales-enablement and content transformation, moving from fragmented content, repositories and ways of working to an integrated, governed and measurable content ecosystem. Experience of developing and delivering a transformation strategy from initial diagnosis and business case through to target operating model, roadmap, platform implementation or optimisation, content migration, change management, adoption and benefits realisation. Practical experience of implementing, optimising or owning an enterprise sales-enablement platform, including content structure and taxonomy, governance, permissions, content remediation, migration, user adoption, training, analytics and integration with the wider technology estate. Strong understanding of the disciplines required to make sales-enablement technology successful, recognising that value is dependent on high-quality content, clear ownership, effective governance, integration into colleague workflows and sustained behavioural change. Excellent verbal, written and editorial communication skills, with a proven ability to translate complex propositions, product capabilities and technical information into clear, differentiated and client-focused narratives and sales materials. Strong commercial judgement, with the ability to assess content requirements against strategic priorities, client needs and potential commercial value rather than measuring success solely through the volume of content produced. Proven ability to operate across organisational boundaries and lead through influence, working effectively with senior leaders and teams across Coverage, Product, Propositions, Marketing, Digital, Technology, Data, Risk, Legal, Compliance and Procurement. Experience of establishing content governance, including standards, ownership, prioritisation, approval routes, lifecycle controls, performance measures and senior decision-making forums. Strong change and stakeholder-management capability, with experience of securing executive sponsorship, challenging established ways of working and driving adoption across large, geographically or functionally diverse colleague populations. Experience of using data, user insight and platform analytics to evaluate content effectiveness, inform investment decisions and demonstrate the relationship between enablement activity, colleague productivity, client engagement and commercial outcomes. Experience of building, leading and developing high-performing teams and managing specialist agencies, vendors or delivery partners. Familiarity with emerging AI-enabled content and revenue-enablement capabilities, including governed content discovery, content recommendations, assisted personalisation and sales guidance, would be advantageous. Purpose of the role To create content that highlights and promotes the bank's goals and objectives across various platforms and omnichannels to appropriate channels by crafting compelling narratives and designing engaging visual content Accountabilities Collaboration with internal stakeholders to develop content messages, themes and topics which communicate the bank's objectives. Management of the end-to-end content creation process including as needed writing, editing, animation creation, and static asset development which will be used and communicated across platforms. Management of content that engages clients and other stakeholders via articles, social media, videos and infographics. Monitoring the performance of content across various channels using analytics tools. In certain cases, development and maintenance of platforms such as microsites to promote the bank's business objectives, values, products, services and campaigns for specific audiences. Director Expectations To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives. Manage . click apply for full job details
Aug 05, 2026
Full time
hackajob is collaborating with Barclays to connect them with exceptional professionals for this role. Head of Content Strategy & Management The Head of Content Strategy & Management is responsible for defining and delivering the content strategy and operating model for UK Corporate Bank (UKCB), translating business strategy, proposition priorities and growth ambitions into the content, collateral and sales-enablement capabilities required by colleagues and clients. The role has end-to-end accountability for the content lifecycle, from strategy, planning and creation through to governance, distribution, adoption, measurement and continuous improvement, ensuring content is client-centric, differentiated, compliant and aligned to commercial priorities. Working closely with UK and International Corporate Banking Coverage, Global Transaction Banking, Product, Propositions, Marketing and control functions, the role will build a coherent and trusted content ecosystem that enables colleagues to quickly find, tailor and activate the right content for relevant client conversations. A key part of the remit is to lead the strategic transformation of the sales-enablement and content-management environment, simplifying fragmented content and processes, strengthening governance and establishing the platforms, insight and ways of working required to improve colleague productivity and commercial effectiveness. KEY RESPONSIBILITIES Lead the content strategy and operating model: Set the strategic direction, principles, standards, ownership and prioritisation framework for internal and client-facing content across UKCB, aligning investment to business strategy, propositions and commercial priorities. Establish effective content governance: Own the end-to-end content lifecycle, including commissioning, creation, approval, publishing, maintenance, version control, review and retirement. Chair or support appropriate governance forums to resolve priorities, ownership and cross-functional dependencies. Build and own a trusted content ecosystem: Define and deliver a platform and information architecture strategy that makes approved content current, easy to find, reusable and accessible within colleague workflows, while reducing duplication and fragmentation. Lead sales-enablement and content transformation: Shape and deliver a large-scale transformation of content, platforms, processes and ways of working, supported by a clear target operating model, roadmap, business case, adoption strategy and measures of success. Create proposition-led sales collateral: Lead the development of compelling, client-centric content at sector, regional, segment, solution and product-proposition level, bringing propositions to life through thought leadership, credentials, case studies, awards, insights and differentiated proof points. Activate propositions through sales enablement: Create and package content into practical playbooks, talk tracks, campaign packs, battlecards, capability guides, competitor comparisons, opportunity-spotting tools and client-conversation materials. Own sales-enablement platform strategy: Lead the implementation, optimisation and adoption of Highspot, Seismic or an equivalent enterprise sales-enablement platform, including content architecture, taxonomy, permissions, governance, migration, integration requirements and user experience. Drive adoption and behavioural change: Develop the engagement, communication, training and change interventions required to embed new platforms and ways of working across Coverage, Product and other stakeholder communities. Use insight to improve effectiveness: Establish measures for content quality, usage, findability, adoption and engagement, using colleague feedback, client insight, platform analytics and commercial outcomes to continuously improve the content estate and prioritise future investment. Provide senior functional leadership: Build and lead a high-performing content capability, managing internal teams, specialist partners and external vendors while developing clear accountabilities, skills and quality standards. EXPERIENCE Significant experience in Global Corporate Banking, with a strong understanding of corporate client segments and needs, Corporate Banking and Transaction Banking products and solutions, sales journeys, buying considerations and competitor positioning. Extensive leadership experience in content strategy, commercial content, proposition marketing, sales enablement or a related discipline, ideally gained through a comparable role in a large, complex and regulated organisation. Demonstrable experience of leading a large-scale strategic sales-enablement and content transformation, moving from fragmented content, repositories and ways of working to an integrated, governed and measurable content ecosystem. Experience of developing and delivering a transformation strategy from initial diagnosis and business case through to target operating model, roadmap, platform implementation or optimisation, content migration, change management, adoption and benefits realisation. Practical experience of implementing, optimising or owning an enterprise sales-enablement platform, including content structure and taxonomy, governance, permissions, content remediation, migration, user adoption, training, analytics and integration with the wider technology estate. Strong understanding of the disciplines required to make sales-enablement technology successful, recognising that value is dependent on high-quality content, clear ownership, effective governance, integration into colleague workflows and sustained behavioural change. Excellent verbal, written and editorial communication skills, with a proven ability to translate complex propositions, product capabilities and technical information into clear, differentiated and client-focused narratives and sales materials. Strong commercial judgement, with the ability to assess content requirements against strategic priorities, client needs and potential commercial value rather than measuring success solely through the volume of content produced. Proven ability to operate across organisational boundaries and lead through influence, working effectively with senior leaders and teams across Coverage, Product, Propositions, Marketing, Digital, Technology, Data, Risk, Legal, Compliance and Procurement. Experience of establishing content governance, including standards, ownership, prioritisation, approval routes, lifecycle controls, performance measures and senior decision-making forums. Strong change and stakeholder-management capability, with experience of securing executive sponsorship, challenging established ways of working and driving adoption across large, geographically or functionally diverse colleague populations. Experience of using data, user insight and platform analytics to evaluate content effectiveness, inform investment decisions and demonstrate the relationship between enablement activity, colleague productivity, client engagement and commercial outcomes. Experience of building, leading and developing high-performing teams and managing specialist agencies, vendors or delivery partners. Familiarity with emerging AI-enabled content and revenue-enablement capabilities, including governed content discovery, content recommendations, assisted personalisation and sales guidance, would be advantageous. Purpose of the role To create content that highlights and promotes the bank's goals and objectives across various platforms and omnichannels to appropriate channels by crafting compelling narratives and designing engaging visual content Accountabilities Collaboration with internal stakeholders to develop content messages, themes and topics which communicate the bank's objectives. Management of the end-to-end content creation process including as needed writing, editing, animation creation, and static asset development which will be used and communicated across platforms. Management of content that engages clients and other stakeholders via articles, social media, videos and infographics. Monitoring the performance of content across various channels using analytics tools. In certain cases, development and maintenance of platforms such as microsites to promote the bank's business objectives, values, products, services and campaigns for specific audiences. Director Expectations To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives. Manage . click apply for full job details
COMPANY OVERVIEW A leading UK-wide facilities management provider is continuing to strengthen its Fire & Security division across the South region. The organisation delivers specialist technical services to major retail and commercial clients, supporting large-scale estates with planned and reactive maintenance solutions. With a strong national presence and a reputation for operational excellence, the business provides fully integrated maintenance services across fire safety, security systems, electrical, and building compliance disciplines. The company is recognised for its structured processes, technical expertise, and long-standing client partnerships. An opportunity has arisen for a Fire & Security Technician to join the South Wales region, delivering maintenance and compliance services across designated retail stores. COMPANY USP National Coverage with Dedicated Regional Support Operating across multiple UK regions while maintaining strong local engineering teams. Specialist Technical Expertise Delivering compliance-led fire and security solutions in line with current British Standards and industry regulations. Structured Service Delivery Model Clear KPIs, response times, and performance metrics supported by digital reporting systems. Long-Term Client Partnerships Supporting large, multi-site commercial portfolios with consistent, high-quality service. JOB PURPOSE To act as the technical specialist for designated stores, delivering first-call response and maintenance across Fire Alarms, CCTV, EAS, Access Control, PA systems, and Automatic Pedestrian Gates, ensuring full compliance and minimal disruption to store operations. JOB DUTIES Carry out planned preventative maintenance (PPM) and reactive repairs within agreed KPIs including response, first fix, and closure targets. Conduct Fire Alarm PPM visits in accordance with BS5839 standards. Ensure all Fire Alarm systems remain compliant with BS 5839 and report defects where necessary. Respond promptly to service calls from the Helpdesk during working hours and whilst on call. Identify non-repairable faults and recommend appropriate corrective actions. Order replacement parts in line with company procedures and ensure timely installation upon delivery. Complete all documentation and digital reports accurately in line with company standards. Liaise with site Duty Managers during each visit to communicate repair updates and operational risks. Carry out surveys and technical reports as required by management. Ensure all works are completed in line with Health & Safety policies and company procedures. Maintain tools and equipment to ensure readiness and compliance at all times. Attend relevant training courses and complete mandatory online training modules. Comply with all statutory regulations and company Health & Safety requirements. JOB RESPONSIBILITIES Represent the company in a professional and competent manner at all times. Build and maintain strong working relationships with client site teams and colleagues. Deliver work efficiently and cost-effectively while maintaining high technical standards. Ensure compliance with contractual obligations and service level agreements. Work collaboratively with internal teams to meet operational targets and service delivery standards. Demonstrate flexibility to support operational requirements and on-call rota participation. SKILLS & EXPERIENCE REQUIRED GCSE standard education or equivalent. Electrical competency qualification (NVQ or City & Guilds) desirable. Proven experience working with Fire Alarm systems and CCTV (IP and analogue). Full UK driving licence. Ability to work independently with minimal supervision. Good written and verbal communication skills. Customer-focused approach with a professional manner. PC literate and confident using digital reporting systems. Ability to distinguish colours as required for electrical/electronic maintenance work. Willingness to work flexible hours and participate in on-call duties. SALARY & BENEFITS £39,076 basic salary 42.5 hours per week, full-time permanent role 33 Days Holiday Company vehicle provided + Fuel Card Company pension scheme Private healthcare On-call rota participation (details discussed at interview) Ongoing training and development opportunities Supportive team environment within a national organisation Please call Jason on (phone number removed) and please apply to this advert to prompt a call back.
Aug 05, 2026
Full time
COMPANY OVERVIEW A leading UK-wide facilities management provider is continuing to strengthen its Fire & Security division across the South region. The organisation delivers specialist technical services to major retail and commercial clients, supporting large-scale estates with planned and reactive maintenance solutions. With a strong national presence and a reputation for operational excellence, the business provides fully integrated maintenance services across fire safety, security systems, electrical, and building compliance disciplines. The company is recognised for its structured processes, technical expertise, and long-standing client partnerships. An opportunity has arisen for a Fire & Security Technician to join the South Wales region, delivering maintenance and compliance services across designated retail stores. COMPANY USP National Coverage with Dedicated Regional Support Operating across multiple UK regions while maintaining strong local engineering teams. Specialist Technical Expertise Delivering compliance-led fire and security solutions in line with current British Standards and industry regulations. Structured Service Delivery Model Clear KPIs, response times, and performance metrics supported by digital reporting systems. Long-Term Client Partnerships Supporting large, multi-site commercial portfolios with consistent, high-quality service. JOB PURPOSE To act as the technical specialist for designated stores, delivering first-call response and maintenance across Fire Alarms, CCTV, EAS, Access Control, PA systems, and Automatic Pedestrian Gates, ensuring full compliance and minimal disruption to store operations. JOB DUTIES Carry out planned preventative maintenance (PPM) and reactive repairs within agreed KPIs including response, first fix, and closure targets. Conduct Fire Alarm PPM visits in accordance with BS5839 standards. Ensure all Fire Alarm systems remain compliant with BS 5839 and report defects where necessary. Respond promptly to service calls from the Helpdesk during working hours and whilst on call. Identify non-repairable faults and recommend appropriate corrective actions. Order replacement parts in line with company procedures and ensure timely installation upon delivery. Complete all documentation and digital reports accurately in line with company standards. Liaise with site Duty Managers during each visit to communicate repair updates and operational risks. Carry out surveys and technical reports as required by management. Ensure all works are completed in line with Health & Safety policies and company procedures. Maintain tools and equipment to ensure readiness and compliance at all times. Attend relevant training courses and complete mandatory online training modules. Comply with all statutory regulations and company Health & Safety requirements. JOB RESPONSIBILITIES Represent the company in a professional and competent manner at all times. Build and maintain strong working relationships with client site teams and colleagues. Deliver work efficiently and cost-effectively while maintaining high technical standards. Ensure compliance with contractual obligations and service level agreements. Work collaboratively with internal teams to meet operational targets and service delivery standards. Demonstrate flexibility to support operational requirements and on-call rota participation. SKILLS & EXPERIENCE REQUIRED GCSE standard education or equivalent. Electrical competency qualification (NVQ or City & Guilds) desirable. Proven experience working with Fire Alarm systems and CCTV (IP and analogue). Full UK driving licence. Ability to work independently with minimal supervision. Good written and verbal communication skills. Customer-focused approach with a professional manner. PC literate and confident using digital reporting systems. Ability to distinguish colours as required for electrical/electronic maintenance work. Willingness to work flexible hours and participate in on-call duties. SALARY & BENEFITS £39,076 basic salary 42.5 hours per week, full-time permanent role 33 Days Holiday Company vehicle provided + Fuel Card Company pension scheme Private healthcare On-call rota participation (details discussed at interview) Ongoing training and development opportunities Supportive team environment within a national organisation Please call Jason on (phone number removed) and please apply to this advert to prompt a call back.
COMPANY OVERVIEW A leading UK-wide facilities management provider is continuing to strengthen its Fire & Security division across the South region. The organisation delivers specialist technical services to major retail and commercial clients, supporting large-scale estates with planned and reactive maintenance solutions. With a strong national presence and a reputation for operational excellence, the business provides fully integrated maintenance services across fire safety, security systems, electrical, and building compliance disciplines. The company is recognised for its structured processes, technical expertise, and long-standing client partnerships. An opportunity has arisen for a Fire & Security Technician to join the Cambridge region, delivering maintenance and compliance services across designated retail stores. COMPANY USP National Coverage with Dedicated Regional Support Operating across multiple UK regions while maintaining strong local engineering teams. Specialist Technical Expertise Delivering compliance-led fire and security solutions in line with current British Standards and industry regulations. Structured Service Delivery Model Clear KPIs, response times, and performance metrics supported by digital reporting systems. Long-Term Client Partnerships Supporting large, multi-site commercial portfolios with consistent, high-quality service. JOB PURPOSE To act as the technical specialist for designated stores, delivering first-call response and maintenance across Fire Alarms, CCTV, EAS, Access Control, PA systems, and Automatic Pedestrian Gates, ensuring full compliance and minimal disruption to store operations. JOB DUTIES Carry out planned preventative maintenance (PPM) and reactive repairs within agreed KPIs including response, first fix, and closure targets. Conduct Fire Alarm PPM visits in accordance with BS5839 standards. Ensure all Fire Alarm systems remain compliant with BS 5839 and report defects where necessary. Respond promptly to service calls from the Helpdesk during working hours and whilst on call. Identify non-repairable faults and recommend appropriate corrective actions. Order replacement parts in line with company procedures and ensure timely installation upon delivery. Complete all documentation and digital reports accurately in line with company standards. Liaise with site Duty Managers during each visit to communicate repair updates and operational risks. Carry out surveys and technical reports as required by management. Ensure all works are completed in line with Health & Safety policies and company procedures. Maintain tools and equipment to ensure readiness and compliance at all times. Attend relevant training courses and complete mandatory online training modules. Comply with all statutory regulations and company Health & Safety requirements. JOB RESPONSIBILITIES Represent the company in a professional and competent manner at all times. Build and maintain strong working relationships with client site teams and colleagues. Deliver work efficiently and cost-effectively while maintaining high technical standards. Ensure compliance with contractual obligations and service level agreements. Work collaboratively with internal teams to meet operational targets and service delivery standards. Demonstrate flexibility to support operational requirements and on-call rota participation. SKILLS & EXPERIENCE REQUIRED GCSE standard education or equivalent. Electrical competency qualification (NVQ or City & Guilds) desirable. Proven experience working with Fire Alarm systems and CCTV (IP and analogue). Full UK driving licence. Ability to work independently with minimal supervision. Good written and verbal communication skills. Customer-focused approach with a professional manner. PC literate and confident using digital reporting systems. Ability to distinguish colours as required for electrical/electronic maintenance work. Willingness to work flexible hours and participate in on-call duties. SALARY & BENEFITS £39,076 basic salary 42.5 hours per week, full-time permanent role 33 Days Holiday Company vehicle provided + Fuel Card Company pension scheme Private healthcare On-call rota participation (details discussed at interview) Ongoing training and development opportunities Supportive team environment within a national organisation Please call Jason on (phone number removed) and please apply to this advert to prompt a call back.
Aug 05, 2026
Full time
COMPANY OVERVIEW A leading UK-wide facilities management provider is continuing to strengthen its Fire & Security division across the South region. The organisation delivers specialist technical services to major retail and commercial clients, supporting large-scale estates with planned and reactive maintenance solutions. With a strong national presence and a reputation for operational excellence, the business provides fully integrated maintenance services across fire safety, security systems, electrical, and building compliance disciplines. The company is recognised for its structured processes, technical expertise, and long-standing client partnerships. An opportunity has arisen for a Fire & Security Technician to join the Cambridge region, delivering maintenance and compliance services across designated retail stores. COMPANY USP National Coverage with Dedicated Regional Support Operating across multiple UK regions while maintaining strong local engineering teams. Specialist Technical Expertise Delivering compliance-led fire and security solutions in line with current British Standards and industry regulations. Structured Service Delivery Model Clear KPIs, response times, and performance metrics supported by digital reporting systems. Long-Term Client Partnerships Supporting large, multi-site commercial portfolios with consistent, high-quality service. JOB PURPOSE To act as the technical specialist for designated stores, delivering first-call response and maintenance across Fire Alarms, CCTV, EAS, Access Control, PA systems, and Automatic Pedestrian Gates, ensuring full compliance and minimal disruption to store operations. JOB DUTIES Carry out planned preventative maintenance (PPM) and reactive repairs within agreed KPIs including response, first fix, and closure targets. Conduct Fire Alarm PPM visits in accordance with BS5839 standards. Ensure all Fire Alarm systems remain compliant with BS 5839 and report defects where necessary. Respond promptly to service calls from the Helpdesk during working hours and whilst on call. Identify non-repairable faults and recommend appropriate corrective actions. Order replacement parts in line with company procedures and ensure timely installation upon delivery. Complete all documentation and digital reports accurately in line with company standards. Liaise with site Duty Managers during each visit to communicate repair updates and operational risks. Carry out surveys and technical reports as required by management. Ensure all works are completed in line with Health & Safety policies and company procedures. Maintain tools and equipment to ensure readiness and compliance at all times. Attend relevant training courses and complete mandatory online training modules. Comply with all statutory regulations and company Health & Safety requirements. JOB RESPONSIBILITIES Represent the company in a professional and competent manner at all times. Build and maintain strong working relationships with client site teams and colleagues. Deliver work efficiently and cost-effectively while maintaining high technical standards. Ensure compliance with contractual obligations and service level agreements. Work collaboratively with internal teams to meet operational targets and service delivery standards. Demonstrate flexibility to support operational requirements and on-call rota participation. SKILLS & EXPERIENCE REQUIRED GCSE standard education or equivalent. Electrical competency qualification (NVQ or City & Guilds) desirable. Proven experience working with Fire Alarm systems and CCTV (IP and analogue). Full UK driving licence. Ability to work independently with minimal supervision. Good written and verbal communication skills. Customer-focused approach with a professional manner. PC literate and confident using digital reporting systems. Ability to distinguish colours as required for electrical/electronic maintenance work. Willingness to work flexible hours and participate in on-call duties. SALARY & BENEFITS £39,076 basic salary 42.5 hours per week, full-time permanent role 33 Days Holiday Company vehicle provided + Fuel Card Company pension scheme Private healthcare On-call rota participation (details discussed at interview) Ongoing training and development opportunities Supportive team environment within a national organisation Please call Jason on (phone number removed) and please apply to this advert to prompt a call back.