Retail Store Manager - Jollyes Pets - Carlisle. Salary £27,011 - £30,322 p.a. + bonus potential of £2-10k p.a Managing the daily operations of the store, including team management, store standards, stock management and delivering excellent customer service to our pet parents. Following exciting recent growth, Jollyes is looking for a talented individual to be the Store Manager in our Carlisle store. This is a fantastic opportunity to join a company voted by Retail Week as ' Best Retailer 2024 ' ( Best Places to Work' list. The Benefits: At Jollyes, we're as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it's needed most. Competitive salary of £27,011 - £30,322 - p.a., plus annual bonus potential of £2-10k p.a. subject to reaching pre-agreed measures. iTrent financial wellbeing package, powered by Wagestream, enabling access to earnings before pay day plus lots more discounts and savings benefits. Retail Trust membership - counselling, wellbeing and financial support for the retail industry Colleague 'Treats' - numerous discounts on up to 800 high street retailers and online service providers from groceries to holidays and cinema trips Colleague 'We Care' wellbeing & medical support services - online GP, mental health support, get fit programme and much more (including 'Tooth Fairy' dentist on demand). 30% off Jollyes branded products (and 20% off other brands in store for your pet's needs!) with discounts for our groomers and pet clinics too. Workplace pension scheme provided by Legal & General (contributions EE 3%, ER 5%) Free colleague uniform and on-site parking Additional paid leave for your wedding, new pet coming home and your birthday off! Enhanced Maternity leave - Full pay for first 26 weeks before reverting to SMP for 13 weeks. (or 6 weeks at full pay followed by 33 weeks at SMP if under 2 yrs service) Enhanced Paternity leave - partners to receive 4 weeks full pay (or 2 weeks full pay under 2 yrs svc) Top Dog Award scheme - colleague nomination scheme to recognise great service and the Jollyes values with a 'Cat nap day' to enjoy a day off on Jollyes, as well as a 'Top Dog' badge and certificate Buy/Sell holiday scheme - can purchase or sell up to 5 days provided it doesn't take you below the minimum entitlement! Cycle2Work scheme - up to 47% off a new bike & accessories via Halfords Care concierge supporting colleagues who are carers with access to information, services and benefits Alvie health coaching / cancer support (specialist nurses, physio's, nutritionists, psychologists ) Discounted membership for David Lloyd Clubs - access to gym, pool, spa, classes, racquet sports, kids clubs and more Learning & Development for your ongoing skills development and future progression The Role - Store Manager: Reporting to your Regional Manager you will lead by example creating an excellent culture and working environment for your team, demonstrating our values of being: Genuine, Wise, Eager, Focused, Together. You will have full responsibility for all aspects of running a successful store. Managing KPIs around people, store standards, customer service standards and financial performance, maximising both turnover and gross margin along with control of costs. Ensure you and your team are delivering the highest standards of pet care and ensure that the welfare of pets is a top priority, promoting responsible pet ownership. Exceptional customer service by providing a great shopping experience for customers and displaying both strong pet and product knowledge. ( Training given) Responsible for recruiting, motivating, training and developing your team, reviewing and managing performance. Helping to promote Jollyes as an employer of choice within your local community. Ensuring clear communication of key business updates and individual and team objectives. The Skills: To be successful in this role, joining as a Store Manager you'll need the following skills and experience: A passion for pets and people! Delighting your customers by ensuring an unrivalled shopping experience. Previous retail store management experience, where you have taken a hands-on approach to managing the business on a daily basis and planned activity for the store's short, medium and long term success. A sound decision maker, able to communicate objectives effectively and build high performing and highly engaged teams, ensuring succession plans are in place to develop your future leaders. Able to demonstrate a proven track record in developing business performance and exceeding KPIs, whilst also delivering the highest levels of store standards including health & safety and legal compliance. You should be commercially aware, able to manage your P&L and have a proactive approach. Full time, permanent position - 40 hours per week working 5 days out of 7. About Jollyes Pets Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for 'Best Retailer 2024' (under £250m t/o), and listed in the Sunday Times 'Best Places to Work' you really can be sure you're joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too! To Apply If you're keen to develop your career in retail management and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Store Manager!
Oct 08, 2025
Full time
Retail Store Manager - Jollyes Pets - Carlisle. Salary £27,011 - £30,322 p.a. + bonus potential of £2-10k p.a Managing the daily operations of the store, including team management, store standards, stock management and delivering excellent customer service to our pet parents. Following exciting recent growth, Jollyes is looking for a talented individual to be the Store Manager in our Carlisle store. This is a fantastic opportunity to join a company voted by Retail Week as ' Best Retailer 2024 ' ( Best Places to Work' list. The Benefits: At Jollyes, we're as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it's needed most. Competitive salary of £27,011 - £30,322 - p.a., plus annual bonus potential of £2-10k p.a. subject to reaching pre-agreed measures. iTrent financial wellbeing package, powered by Wagestream, enabling access to earnings before pay day plus lots more discounts and savings benefits. Retail Trust membership - counselling, wellbeing and financial support for the retail industry Colleague 'Treats' - numerous discounts on up to 800 high street retailers and online service providers from groceries to holidays and cinema trips Colleague 'We Care' wellbeing & medical support services - online GP, mental health support, get fit programme and much more (including 'Tooth Fairy' dentist on demand). 30% off Jollyes branded products (and 20% off other brands in store for your pet's needs!) with discounts for our groomers and pet clinics too. Workplace pension scheme provided by Legal & General (contributions EE 3%, ER 5%) Free colleague uniform and on-site parking Additional paid leave for your wedding, new pet coming home and your birthday off! Enhanced Maternity leave - Full pay for first 26 weeks before reverting to SMP for 13 weeks. (or 6 weeks at full pay followed by 33 weeks at SMP if under 2 yrs service) Enhanced Paternity leave - partners to receive 4 weeks full pay (or 2 weeks full pay under 2 yrs svc) Top Dog Award scheme - colleague nomination scheme to recognise great service and the Jollyes values with a 'Cat nap day' to enjoy a day off on Jollyes, as well as a 'Top Dog' badge and certificate Buy/Sell holiday scheme - can purchase or sell up to 5 days provided it doesn't take you below the minimum entitlement! Cycle2Work scheme - up to 47% off a new bike & accessories via Halfords Care concierge supporting colleagues who are carers with access to information, services and benefits Alvie health coaching / cancer support (specialist nurses, physio's, nutritionists, psychologists ) Discounted membership for David Lloyd Clubs - access to gym, pool, spa, classes, racquet sports, kids clubs and more Learning & Development for your ongoing skills development and future progression The Role - Store Manager: Reporting to your Regional Manager you will lead by example creating an excellent culture and working environment for your team, demonstrating our values of being: Genuine, Wise, Eager, Focused, Together. You will have full responsibility for all aspects of running a successful store. Managing KPIs around people, store standards, customer service standards and financial performance, maximising both turnover and gross margin along with control of costs. Ensure you and your team are delivering the highest standards of pet care and ensure that the welfare of pets is a top priority, promoting responsible pet ownership. Exceptional customer service by providing a great shopping experience for customers and displaying both strong pet and product knowledge. ( Training given) Responsible for recruiting, motivating, training and developing your team, reviewing and managing performance. Helping to promote Jollyes as an employer of choice within your local community. Ensuring clear communication of key business updates and individual and team objectives. The Skills: To be successful in this role, joining as a Store Manager you'll need the following skills and experience: A passion for pets and people! Delighting your customers by ensuring an unrivalled shopping experience. Previous retail store management experience, where you have taken a hands-on approach to managing the business on a daily basis and planned activity for the store's short, medium and long term success. A sound decision maker, able to communicate objectives effectively and build high performing and highly engaged teams, ensuring succession plans are in place to develop your future leaders. Able to demonstrate a proven track record in developing business performance and exceeding KPIs, whilst also delivering the highest levels of store standards including health & safety and legal compliance. You should be commercially aware, able to manage your P&L and have a proactive approach. Full time, permanent position - 40 hours per week working 5 days out of 7. About Jollyes Pets Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for 'Best Retailer 2024' (under £250m t/o), and listed in the Sunday Times 'Best Places to Work' you really can be sure you're joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too! To Apply If you're keen to develop your career in retail management and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Store Manager!
Retail Store Manager - Jollyes Pets - Carlisle. Salary £27,011 - £30,322 p.a. + bonus potential of £2-10k p.a Managing the daily operations of the store, including team management, store standards, stock management and delivering excellent customer service to our pet parents. Following exciting recent growth, Jollyes is looking for a talented individual to be the Store Manager in our Carlisle store. This is a fantastic opportunity to join a company voted by Retail Week as ' Best Retailer 2024 ' ( Best Places to Work' list. The Benefits: At Jollyes, we're as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it's needed most. Competitive salary of £27,011 - £30,322 - p.a., plus annual bonus potential of £2-10k p.a. subject to reaching pre-agreed measures. iTrent financial wellbeing package, powered by Wagestream, enabling access to earnings before pay day plus lots more discounts and savings benefits. Retail Trust membership - counselling, wellbeing and financial support for the retail industry Colleague 'Treats' - numerous discounts on up to 800 high street retailers and online service providers from groceries to holidays and cinema trips Colleague 'We Care' wellbeing & medical support services - online GP, mental health support, get fit programme and much more (including 'Tooth Fairy' dentist on demand). 30% off Jollyes branded products (and 20% off other brands in store for your pet's needs!) with discounts for our groomers and pet clinics too. Workplace pension scheme provided by Legal & General (contributions EE 3%, ER 5%) Free colleague uniform and on-site parking Additional paid leave for your wedding, new pet coming home and your birthday off! Enhanced Maternity leave - Full pay for first 26 weeks before reverting to SMP for 13 weeks. (or 6 weeks at full pay followed by 33 weeks at SMP if under 2 yrs service) Enhanced Paternity leave - partners to receive 4 weeks full pay (or 2 weeks full pay under 2 yrs svc) Top Dog Award scheme - colleague nomination scheme to recognise great service and the Jollyes values with a 'Cat nap day' to enjoy a day off on Jollyes, as well as a 'Top Dog' badge and certificate Buy/Sell holiday scheme - can purchase or sell up to 5 days provided it doesn't take you below the minimum entitlement! Cycle2Work scheme - up to 47% off a new bike & accessories via Halfords Care concierge supporting colleagues who are carers with access to information, services and benefits Alvie health coaching / cancer support (specialist nurses, physio's, nutritionists, psychologists ) Discounted membership for David Lloyd Clubs - access to gym, pool, spa, classes, racquet sports, kids clubs and more Learning & Development for your ongoing skills development and future progression The Role - Store Manager: Reporting to your Regional Manager you will lead by example creating an excellent culture and working environment for your team, demonstrating our values of being: Genuine, Wise, Eager, Focused, Together. You will have full responsibility for all aspects of running a successful store. Managing KPIs around people, store standards, customer service standards and financial performance, maximising both turnover and gross margin along with control of costs. Ensure you and your team are delivering the highest standards of pet care and ensure that the welfare of pets is a top priority, promoting responsible pet ownership. Exceptional customer service by providing a great shopping experience for customers and displaying both strong pet and product knowledge. ( Training given) Responsible for recruiting, motivating, training and developing your team, reviewing and managing performance. Helping to promote Jollyes as an employer of choice within your local community. Ensuring clear communication of key business updates and individual and team objectives. The Skills: To be successful in this role, joining as a Store Manager you'll need the following skills and experience: A passion for pets and people! Delighting your customers by ensuring an unrivalled shopping experience. Previous retail store management experience, where you have taken a hands-on approach to managing the business on a daily basis and planned activity for the store's short, medium and long term success. A sound decision maker, able to communicate objectives effectively and build high performing and highly engaged teams, ensuring succession plans are in place to develop your future leaders. Able to demonstrate a proven track record in developing business performance and exceeding KPIs, whilst also delivering the highest levels of store standards including health & safety and legal compliance. You should be commercially aware, able to manage your P&L and have a proactive approach. Full time, permanent position - 40 hours per week working 5 days out of 7. About Jollyes Pets Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for 'Best Retailer 2024' (under £250m t/o), and listed in the Sunday Times 'Best Places to Work' you really can be sure you're joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too! To Apply If you're keen to develop your career in retail management and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Store Manager!
Oct 07, 2025
Full time
Retail Store Manager - Jollyes Pets - Carlisle. Salary £27,011 - £30,322 p.a. + bonus potential of £2-10k p.a Managing the daily operations of the store, including team management, store standards, stock management and delivering excellent customer service to our pet parents. Following exciting recent growth, Jollyes is looking for a talented individual to be the Store Manager in our Carlisle store. This is a fantastic opportunity to join a company voted by Retail Week as ' Best Retailer 2024 ' ( Best Places to Work' list. The Benefits: At Jollyes, we're as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it's needed most. Competitive salary of £27,011 - £30,322 - p.a., plus annual bonus potential of £2-10k p.a. subject to reaching pre-agreed measures. iTrent financial wellbeing package, powered by Wagestream, enabling access to earnings before pay day plus lots more discounts and savings benefits. Retail Trust membership - counselling, wellbeing and financial support for the retail industry Colleague 'Treats' - numerous discounts on up to 800 high street retailers and online service providers from groceries to holidays and cinema trips Colleague 'We Care' wellbeing & medical support services - online GP, mental health support, get fit programme and much more (including 'Tooth Fairy' dentist on demand). 30% off Jollyes branded products (and 20% off other brands in store for your pet's needs!) with discounts for our groomers and pet clinics too. Workplace pension scheme provided by Legal & General (contributions EE 3%, ER 5%) Free colleague uniform and on-site parking Additional paid leave for your wedding, new pet coming home and your birthday off! Enhanced Maternity leave - Full pay for first 26 weeks before reverting to SMP for 13 weeks. (or 6 weeks at full pay followed by 33 weeks at SMP if under 2 yrs service) Enhanced Paternity leave - partners to receive 4 weeks full pay (or 2 weeks full pay under 2 yrs svc) Top Dog Award scheme - colleague nomination scheme to recognise great service and the Jollyes values with a 'Cat nap day' to enjoy a day off on Jollyes, as well as a 'Top Dog' badge and certificate Buy/Sell holiday scheme - can purchase or sell up to 5 days provided it doesn't take you below the minimum entitlement! Cycle2Work scheme - up to 47% off a new bike & accessories via Halfords Care concierge supporting colleagues who are carers with access to information, services and benefits Alvie health coaching / cancer support (specialist nurses, physio's, nutritionists, psychologists ) Discounted membership for David Lloyd Clubs - access to gym, pool, spa, classes, racquet sports, kids clubs and more Learning & Development for your ongoing skills development and future progression The Role - Store Manager: Reporting to your Regional Manager you will lead by example creating an excellent culture and working environment for your team, demonstrating our values of being: Genuine, Wise, Eager, Focused, Together. You will have full responsibility for all aspects of running a successful store. Managing KPIs around people, store standards, customer service standards and financial performance, maximising both turnover and gross margin along with control of costs. Ensure you and your team are delivering the highest standards of pet care and ensure that the welfare of pets is a top priority, promoting responsible pet ownership. Exceptional customer service by providing a great shopping experience for customers and displaying both strong pet and product knowledge. ( Training given) Responsible for recruiting, motivating, training and developing your team, reviewing and managing performance. Helping to promote Jollyes as an employer of choice within your local community. Ensuring clear communication of key business updates and individual and team objectives. The Skills: To be successful in this role, joining as a Store Manager you'll need the following skills and experience: A passion for pets and people! Delighting your customers by ensuring an unrivalled shopping experience. Previous retail store management experience, where you have taken a hands-on approach to managing the business on a daily basis and planned activity for the store's short, medium and long term success. A sound decision maker, able to communicate objectives effectively and build high performing and highly engaged teams, ensuring succession plans are in place to develop your future leaders. Able to demonstrate a proven track record in developing business performance and exceeding KPIs, whilst also delivering the highest levels of store standards including health & safety and legal compliance. You should be commercially aware, able to manage your P&L and have a proactive approach. Full time, permanent position - 40 hours per week working 5 days out of 7. About Jollyes Pets Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for 'Best Retailer 2024' (under £250m t/o), and listed in the Sunday Times 'Best Places to Work' you really can be sure you're joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too! To Apply If you're keen to develop your career in retail management and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Store Manager!
Recovery/Credit Controller Team leader Location : Office Based in Lincoln Salary : Competitive Contract Type : Full time permanent We re hiring! Join our team of innovators and game changers Are you looking for a role where your skills are valued, your ideas matter and your development and growth is priority? At HomeLet, we are on a mission .to revolutionise the tenant referencing landscape and create unforgettable customer experiences for all the right reasons. We need talented passionate people who care about customers to make that happen. With over 30 years in the industry, HomeLet is one of the leading brands that support the UK s vibrant private rented sector. As part of the prestigious PIB Insurance Group, we are based in Lincoln, with more than 300 dedicated team members working hard every day to support letting agents, landlords and tenants across the whole of the UK. As the UK s largest tenant referencing and Insurance firm in the sector, we pride ourselves in providing fast, accurate and reliable products, to tenants, landlords and letting agents - we've referenced more than a million tenants over the last three years! Why work with us: Competitive salary Up to 30 days holiday allowance with the option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Purpose built, modern office with free parking and on-site subsidised bistro Job referral scheme Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more If supporting the local community, engaging with charities and having the opportunity to give something back interests you, you have the opportunity to take an extra day to support this with a Volunteering day. We also offer a wide range of discounts including a kids pass giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB s carbon footprint. Job Overview: We are looking for a proactive and detail-oriented Recoveries/Credit Control Team Leader to support our recoveries team. This role involves overseeing the debt recovery operation, providing support and guidance to recover any rent guarantee and legal payments made during the life cycle of the previous rent guarantee claim. Key Responsibilities: Proactive workflow management motivating your team to achieve personal targets and agreed Service Level Agreements Develop and implement effective strategies to optimise collections, driving continuous improvement initiatives in processes, systems and customer engagement Liaise with internal and external stakeholders, including legal and compliance teams, to address complex cases and escalate issues when necessary. Support your team with training, coaching and feedback, identifying key trends implementing improvements for both income and performance Undertake regular file audits to pro-active manage compliance with internal SLAs, KPIs, SOPs and to ensure that our service is exceeding customer expectations Maintain accurate records in compliance with internal and regulatory standards Act as a Customer Experience Champion to provide relevant information to enable the timely, efficient fact finding, investigation and resolution of customer complaints Accurately manage and calculate settlement figures for all debtors, supporting all areas of the business in relation to RG Claims Recoveries. Constant review of the recovery process to ensure it adheres to all regulatory requirements adhering to the requirements of the insurer and management Qualifications and Skills: Experience in managing front line employees in a regulated environment Experience of working in a regulated environment and monitoring processes governed by insurer delegated authorities Proven experience in a debt recovery, collections, or a similar role, with at least 2 years in a leadership position Strong communication, negotiation and problem-solving abilities High level of attention to detail and organisational skills Ability to manage multiple claims simultaneously in a fast-paced environment Proficiency in Microsoft Office Suite Join Barbon and play a vital role in helping clients navigate their claims with confidence and care! REF-(Apply online only)
Oct 07, 2025
Full time
Recovery/Credit Controller Team leader Location : Office Based in Lincoln Salary : Competitive Contract Type : Full time permanent We re hiring! Join our team of innovators and game changers Are you looking for a role where your skills are valued, your ideas matter and your development and growth is priority? At HomeLet, we are on a mission .to revolutionise the tenant referencing landscape and create unforgettable customer experiences for all the right reasons. We need talented passionate people who care about customers to make that happen. With over 30 years in the industry, HomeLet is one of the leading brands that support the UK s vibrant private rented sector. As part of the prestigious PIB Insurance Group, we are based in Lincoln, with more than 300 dedicated team members working hard every day to support letting agents, landlords and tenants across the whole of the UK. As the UK s largest tenant referencing and Insurance firm in the sector, we pride ourselves in providing fast, accurate and reliable products, to tenants, landlords and letting agents - we've referenced more than a million tenants over the last three years! Why work with us: Competitive salary Up to 30 days holiday allowance with the option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Purpose built, modern office with free parking and on-site subsidised bistro Job referral scheme Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more If supporting the local community, engaging with charities and having the opportunity to give something back interests you, you have the opportunity to take an extra day to support this with a Volunteering day. We also offer a wide range of discounts including a kids pass giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB s carbon footprint. Job Overview: We are looking for a proactive and detail-oriented Recoveries/Credit Control Team Leader to support our recoveries team. This role involves overseeing the debt recovery operation, providing support and guidance to recover any rent guarantee and legal payments made during the life cycle of the previous rent guarantee claim. Key Responsibilities: Proactive workflow management motivating your team to achieve personal targets and agreed Service Level Agreements Develop and implement effective strategies to optimise collections, driving continuous improvement initiatives in processes, systems and customer engagement Liaise with internal and external stakeholders, including legal and compliance teams, to address complex cases and escalate issues when necessary. Support your team with training, coaching and feedback, identifying key trends implementing improvements for both income and performance Undertake regular file audits to pro-active manage compliance with internal SLAs, KPIs, SOPs and to ensure that our service is exceeding customer expectations Maintain accurate records in compliance with internal and regulatory standards Act as a Customer Experience Champion to provide relevant information to enable the timely, efficient fact finding, investigation and resolution of customer complaints Accurately manage and calculate settlement figures for all debtors, supporting all areas of the business in relation to RG Claims Recoveries. Constant review of the recovery process to ensure it adheres to all regulatory requirements adhering to the requirements of the insurer and management Qualifications and Skills: Experience in managing front line employees in a regulated environment Experience of working in a regulated environment and monitoring processes governed by insurer delegated authorities Proven experience in a debt recovery, collections, or a similar role, with at least 2 years in a leadership position Strong communication, negotiation and problem-solving abilities High level of attention to detail and organisational skills Ability to manage multiple claims simultaneously in a fast-paced environment Proficiency in Microsoft Office Suite Join Barbon and play a vital role in helping clients navigate their claims with confidence and care! REF-(Apply online only)
Retail Sales Assistant - Jollyes Pets - Waterlooville. Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents and build a grrrreat career with Jollyes. Following exciting recent growth, we're looking for a talented individual to be a Sales Assistant in our Waterlooville store. This is a fantastic opportunity to join a company voted Best Retailer 2024 ( by Retail Week and included in the Sunday Times ' Best Places to Work ' list. So, what's in it for you? The Benefits :At Jollyes, we're as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it's needed most. £8.18 - £12.21 per hour plus bonus potential up £1000 p.a. paid in two installments, terms and conditions apply. iTrent financial wellbeing package, powered by Wagestream, enabling access to earnings before pay day plus lots more discounts and savings benefits. Retail Trust membership - counselling, wellbeing and financial support for the retail industry Colleague 'Treats' - numerous discounts on up to 800 high street retailers and online service providers from groceries to holidays and cinema trips Colleague 'We Care' wellbeing & medical support services - online GP, mental health support, get fit programme and much more (including 'Tooth Fairy' dentist on demand). 30% off Jollyes branded products (and 20% off other brands in store for your pet's needs!) with discounts for our groomers and pet clinics too. Workplace pension scheme provided by Legal & General (contributions EE 3%, ER 5%) Free colleague uniform and on-site parking Additional paid leave for your wedding, new pet coming home and your birthday off! Enhanced Maternity leave - Full pay for first 26 weeks before reverting to SMP for 13 weeks. (or 6 weeks at full pay followed by 33 weeks at SMP if under 2 yrs service) Enhanced Paternity leave - partners to receive 4 weeks full pay (or 2 weeks full pay under 2 yrs svc) Top Dog Award scheme - colleague nomination scheme to recognise great service and the Jollyes values with a 'Cat nap day' to enjoy a day off on Jollyes, as well as a 'Top Dog' badge and certificate Buy/Sell holiday scheme - can purchase or sell up to 5 days provided it doesn't take you below the minimum entitlement! Cycle2Work scheme - up to 47% off a new bike & accessories via Halfords Care concierge supporting colleagues who are carers with access to information, services and benefits Alvie health coaching / cancer support (specialist nurses, physio's, nutritionists, psychologists ) Discounted membership for David Lloyd Clubs - access to gym, pool, spa, classes, racquet sports, kids clubs and more Learning & Development for future progression into specialist or Key Holder roles, Management or Support roles - you really can have a great career with Jollyes! = Pro rata for part time colleagues What do we need from you?: Your role as a Sales Assistant will be to help your store colleagues to maximise the potential of the store by providing genuinely helpful and friendly customer service, upholding great store standards with available stock and clean and tidy presentation, and promoting responsible pet ownership. We are seeking people with a fun personality who are great at interacting with pets and people. Enjoy the challenges of a fast-paced retail workplace. Ideally, you will have experience in a similar, customer facing environment and have a hands-on approach. Most of all, you must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand, sharing our values of being: Genuine, Wise, Focused, Eager, Together. A high level of flexibility is required as our opening hours include evenings and weekends. Therefore you should be flexible to cover any shifts over 7 days. Part time, temporary maternity cover position - 20 hours per week About Jollyes Pets Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for ' Best Retailer 2024 ' (under £250m t/o), and listed in the Sunday Times ' Best Places to Work ' you really can be sure you're joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too! To Apply If you're keen to develop your career in retail and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Sales Assistant!
Oct 07, 2025
Full time
Retail Sales Assistant - Jollyes Pets - Waterlooville. Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents and build a grrrreat career with Jollyes. Following exciting recent growth, we're looking for a talented individual to be a Sales Assistant in our Waterlooville store. This is a fantastic opportunity to join a company voted Best Retailer 2024 ( by Retail Week and included in the Sunday Times ' Best Places to Work ' list. So, what's in it for you? The Benefits :At Jollyes, we're as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it's needed most. £8.18 - £12.21 per hour plus bonus potential up £1000 p.a. paid in two installments, terms and conditions apply. iTrent financial wellbeing package, powered by Wagestream, enabling access to earnings before pay day plus lots more discounts and savings benefits. Retail Trust membership - counselling, wellbeing and financial support for the retail industry Colleague 'Treats' - numerous discounts on up to 800 high street retailers and online service providers from groceries to holidays and cinema trips Colleague 'We Care' wellbeing & medical support services - online GP, mental health support, get fit programme and much more (including 'Tooth Fairy' dentist on demand). 30% off Jollyes branded products (and 20% off other brands in store for your pet's needs!) with discounts for our groomers and pet clinics too. Workplace pension scheme provided by Legal & General (contributions EE 3%, ER 5%) Free colleague uniform and on-site parking Additional paid leave for your wedding, new pet coming home and your birthday off! Enhanced Maternity leave - Full pay for first 26 weeks before reverting to SMP for 13 weeks. (or 6 weeks at full pay followed by 33 weeks at SMP if under 2 yrs service) Enhanced Paternity leave - partners to receive 4 weeks full pay (or 2 weeks full pay under 2 yrs svc) Top Dog Award scheme - colleague nomination scheme to recognise great service and the Jollyes values with a 'Cat nap day' to enjoy a day off on Jollyes, as well as a 'Top Dog' badge and certificate Buy/Sell holiday scheme - can purchase or sell up to 5 days provided it doesn't take you below the minimum entitlement! Cycle2Work scheme - up to 47% off a new bike & accessories via Halfords Care concierge supporting colleagues who are carers with access to information, services and benefits Alvie health coaching / cancer support (specialist nurses, physio's, nutritionists, psychologists ) Discounted membership for David Lloyd Clubs - access to gym, pool, spa, classes, racquet sports, kids clubs and more Learning & Development for future progression into specialist or Key Holder roles, Management or Support roles - you really can have a great career with Jollyes! = Pro rata for part time colleagues What do we need from you?: Your role as a Sales Assistant will be to help your store colleagues to maximise the potential of the store by providing genuinely helpful and friendly customer service, upholding great store standards with available stock and clean and tidy presentation, and promoting responsible pet ownership. We are seeking people with a fun personality who are great at interacting with pets and people. Enjoy the challenges of a fast-paced retail workplace. Ideally, you will have experience in a similar, customer facing environment and have a hands-on approach. Most of all, you must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand, sharing our values of being: Genuine, Wise, Focused, Eager, Together. A high level of flexibility is required as our opening hours include evenings and weekends. Therefore you should be flexible to cover any shifts over 7 days. Part time, temporary maternity cover position - 20 hours per week About Jollyes Pets Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for ' Best Retailer 2024 ' (under £250m t/o), and listed in the Sunday Times ' Best Places to Work ' you really can be sure you're joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too! To Apply If you're keen to develop your career in retail and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Sales Assistant!
Retail Store Manager - Jollyes Pets - Carlisle. Salary £27,011 - £30,322 p.a. + bonus potential of £2-10k p.a Managing the daily operations of the store, including team management, store standards, stock management and delivering excellent customer service to our pet parents. Following exciting recent growth, Jollyes is looking for a talented individual to be the Store Manager in our Carlisle store. This is a fantastic opportunity to join a company voted by Retail Week as ' Best Retailer 2024 ' ( Best Places to Work' list. The Benefits: At Jollyes, we're as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it's needed most. Competitive salary of £27,011 - £30,322 - p.a., plus annual bonus potential of £2-10k p.a. subject to reaching pre-agreed measures. iTrent financial wellbeing package, powered by Wagestream, enabling access to earnings before pay day plus lots more discounts and savings benefits. Retail Trust membership - counselling, wellbeing and financial support for the retail industry Colleague 'Treats' - numerous discounts on up to 800 high street retailers and online service providers from groceries to holidays and cinema trips Colleague 'We Care' wellbeing & medical support services - online GP, mental health support, get fit programme and much more (including 'Tooth Fairy' dentist on demand). 30% off Jollyes branded products (and 20% off other brands in store for your pet's needs!) with discounts for our groomers and pet clinics too. Workplace pension scheme provided by Legal & General (contributions EE 3%, ER 5%) Free colleague uniform and on-site parking Additional paid leave for your wedding, new pet coming home and your birthday off! Enhanced Maternity leave - Full pay for first 26 weeks before reverting to SMP for 13 weeks. (or 6 weeks at full pay followed by 33 weeks at SMP if under 2 yrs service) Enhanced Paternity leave - partners to receive 4 weeks full pay (or 2 weeks full pay under 2 yrs svc) Top Dog Award scheme - colleague nomination scheme to recognise great service and the Jollyes values with a 'Cat nap day' to enjoy a day off on Jollyes, as well as a 'Top Dog' badge and certificate Buy/Sell holiday scheme - can purchase or sell up to 5 days provided it doesn't take you below the minimum entitlement! Cycle2Work scheme - up to 47% off a new bike & accessories via Halfords Care concierge supporting colleagues who are carers with access to information, services and benefits Alvie health coaching / cancer support (specialist nurses, physio's, nutritionists, psychologists ) Discounted membership for David Lloyd Clubs - access to gym, pool, spa, classes, racquet sports, kids clubs and more Learning & Development for your ongoing skills development and future progression The Role - Store Manager: Reporting to your Regional Manager you will lead by example creating an excellent culture and working environment for your team, demonstrating our values of being: Genuine, Wise, Eager, Focused, Together. You will have full responsibility for all aspects of running a successful store. Managing KPIs around people, store standards, customer service standards and financial performance, maximising both turnover and gross margin along with control of costs. Ensure you and your team are delivering the highest standards of pet care and ensure that the welfare of pets is a top priority, promoting responsible pet ownership. Exceptional customer service by providing a great shopping experience for customers and displaying both strong pet and product knowledge. ( Training given) Responsible for recruiting, motivating, training and developing your team, reviewing and managing performance. Helping to promote Jollyes as an employer of choice within your local community. Ensuring clear communication of key business updates and individual and team objectives. The Skills: To be successful in this role, joining as a Store Manager you'll need the following skills and experience: A passion for pets and people! Delighting your customers by ensuring an unrivalled shopping experience. Previous retail store management experience, where you have taken a hands-on approach to managing the business on a daily basis and planned activity for the store's short, medium and long term success. A sound decision maker, able to communicate objectives effectively and build high performing and highly engaged teams, ensuring succession plans are in place to develop your future leaders. Able to demonstrate a proven track record in developing business performance and exceeding KPIs, whilst also delivering the highest levels of store standards including health & safety and legal compliance. You should be commercially aware, able to manage your P&L and have a proactive approach. Full time, permanent position - 40 hours per week working 5 days out of 7. About Jollyes Pets Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for 'Best Retailer 2024' (under £250m t/o), and listed in the Sunday Times 'Best Places to Work' you really can be sure you're joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too! To Apply If you're keen to develop your career in retail management and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Store Manager!
Oct 07, 2025
Full time
Retail Store Manager - Jollyes Pets - Carlisle. Salary £27,011 - £30,322 p.a. + bonus potential of £2-10k p.a Managing the daily operations of the store, including team management, store standards, stock management and delivering excellent customer service to our pet parents. Following exciting recent growth, Jollyes is looking for a talented individual to be the Store Manager in our Carlisle store. This is a fantastic opportunity to join a company voted by Retail Week as ' Best Retailer 2024 ' ( Best Places to Work' list. The Benefits: At Jollyes, we're as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it's needed most. Competitive salary of £27,011 - £30,322 - p.a., plus annual bonus potential of £2-10k p.a. subject to reaching pre-agreed measures. iTrent financial wellbeing package, powered by Wagestream, enabling access to earnings before pay day plus lots more discounts and savings benefits. Retail Trust membership - counselling, wellbeing and financial support for the retail industry Colleague 'Treats' - numerous discounts on up to 800 high street retailers and online service providers from groceries to holidays and cinema trips Colleague 'We Care' wellbeing & medical support services - online GP, mental health support, get fit programme and much more (including 'Tooth Fairy' dentist on demand). 30% off Jollyes branded products (and 20% off other brands in store for your pet's needs!) with discounts for our groomers and pet clinics too. Workplace pension scheme provided by Legal & General (contributions EE 3%, ER 5%) Free colleague uniform and on-site parking Additional paid leave for your wedding, new pet coming home and your birthday off! Enhanced Maternity leave - Full pay for first 26 weeks before reverting to SMP for 13 weeks. (or 6 weeks at full pay followed by 33 weeks at SMP if under 2 yrs service) Enhanced Paternity leave - partners to receive 4 weeks full pay (or 2 weeks full pay under 2 yrs svc) Top Dog Award scheme - colleague nomination scheme to recognise great service and the Jollyes values with a 'Cat nap day' to enjoy a day off on Jollyes, as well as a 'Top Dog' badge and certificate Buy/Sell holiday scheme - can purchase or sell up to 5 days provided it doesn't take you below the minimum entitlement! Cycle2Work scheme - up to 47% off a new bike & accessories via Halfords Care concierge supporting colleagues who are carers with access to information, services and benefits Alvie health coaching / cancer support (specialist nurses, physio's, nutritionists, psychologists ) Discounted membership for David Lloyd Clubs - access to gym, pool, spa, classes, racquet sports, kids clubs and more Learning & Development for your ongoing skills development and future progression The Role - Store Manager: Reporting to your Regional Manager you will lead by example creating an excellent culture and working environment for your team, demonstrating our values of being: Genuine, Wise, Eager, Focused, Together. You will have full responsibility for all aspects of running a successful store. Managing KPIs around people, store standards, customer service standards and financial performance, maximising both turnover and gross margin along with control of costs. Ensure you and your team are delivering the highest standards of pet care and ensure that the welfare of pets is a top priority, promoting responsible pet ownership. Exceptional customer service by providing a great shopping experience for customers and displaying both strong pet and product knowledge. ( Training given) Responsible for recruiting, motivating, training and developing your team, reviewing and managing performance. Helping to promote Jollyes as an employer of choice within your local community. Ensuring clear communication of key business updates and individual and team objectives. The Skills: To be successful in this role, joining as a Store Manager you'll need the following skills and experience: A passion for pets and people! Delighting your customers by ensuring an unrivalled shopping experience. Previous retail store management experience, where you have taken a hands-on approach to managing the business on a daily basis and planned activity for the store's short, medium and long term success. A sound decision maker, able to communicate objectives effectively and build high performing and highly engaged teams, ensuring succession plans are in place to develop your future leaders. Able to demonstrate a proven track record in developing business performance and exceeding KPIs, whilst also delivering the highest levels of store standards including health & safety and legal compliance. You should be commercially aware, able to manage your P&L and have a proactive approach. Full time, permanent position - 40 hours per week working 5 days out of 7. About Jollyes Pets Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for 'Best Retailer 2024' (under £250m t/o), and listed in the Sunday Times 'Best Places to Work' you really can be sure you're joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too! To Apply If you're keen to develop your career in retail management and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Store Manager!
Retail Store Manager - Jollyes Pets - Carlisle. Salary £27,011 - £30,322 p.a. + bonus potential of £2-10k p.a Managing the daily operations of the store, including team management, store standards, stock management and delivering excellent customer service to our pet parents. Following exciting recent growth, Jollyes is looking for a talented individual to be the Store Manager in our Carlisle store. This is a fantastic opportunity to join a company voted by Retail Week as ' Best Retailer 2024 ' ( Best Places to Work' list. The Benefits: At Jollyes, we're as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it's needed most. Competitive salary of £27,011 - £30,322 - p.a., plus annual bonus potential of £2-10k p.a. subject to reaching pre-agreed measures. iTrent financial wellbeing package, powered by Wagestream, enabling access to earnings before pay day plus lots more discounts and savings benefits. Retail Trust membership - counselling, wellbeing and financial support for the retail industry Colleague 'Treats' - numerous discounts on up to 800 high street retailers and online service providers from groceries to holidays and cinema trips Colleague 'We Care' wellbeing & medical support services - online GP, mental health support, get fit programme and much more (including 'Tooth Fairy' dentist on demand). 30% off Jollyes branded products (and 20% off other brands in store for your pet's needs!) with discounts for our groomers and pet clinics too. Workplace pension scheme provided by Legal & General (contributions EE 3%, ER 5%) Free colleague uniform and on-site parking Additional paid leave for your wedding, new pet coming home and your birthday off! Enhanced Maternity leave - Full pay for first 26 weeks before reverting to SMP for 13 weeks. (or 6 weeks at full pay followed by 33 weeks at SMP if under 2 yrs service) Enhanced Paternity leave - partners to receive 4 weeks full pay (or 2 weeks full pay under 2 yrs svc) Top Dog Award scheme - colleague nomination scheme to recognise great service and the Jollyes values with a 'Cat nap day' to enjoy a day off on Jollyes, as well as a 'Top Dog' badge and certificate Buy/Sell holiday scheme - can purchase or sell up to 5 days provided it doesn't take you below the minimum entitlement! Cycle2Work scheme - up to 47% off a new bike & accessories via Halfords Care concierge supporting colleagues who are carers with access to information, services and benefits Alvie health coaching / cancer support (specialist nurses, physio's, nutritionists, psychologists ) Discounted membership for David Lloyd Clubs - access to gym, pool, spa, classes, racquet sports, kids clubs and more Learning & Development for your ongoing skills development and future progression The Role - Store Manager: Reporting to your Regional Manager you will lead by example creating an excellent culture and working environment for your team, demonstrating our values of being: Genuine, Wise, Eager, Focused, Together. You will have full responsibility for all aspects of running a successful store. Managing KPIs around people, store standards, customer service standards and financial performance, maximising both turnover and gross margin along with control of costs. Ensure you and your team are delivering the highest standards of pet care and ensure that the welfare of pets is a top priority, promoting responsible pet ownership. Exceptional customer service by providing a great shopping experience for customers and displaying both strong pet and product knowledge. ( Training given) Responsible for recruiting, motivating, training and developing your team, reviewing and managing performance. Helping to promote Jollyes as an employer of choice within your local community. Ensuring clear communication of key business updates and individual and team objectives. The Skills: To be successful in this role, joining as a Store Manager you'll need the following skills and experience: A passion for pets and people! Delighting your customers by ensuring an unrivalled shopping experience. Previous retail store management experience, where you have taken a hands-on approach to managing the business on a daily basis and planned activity for the store's short, medium and long term success. A sound decision maker, able to communicate objectives effectively and build high performing and highly engaged teams, ensuring succession plans are in place to develop your future leaders. Able to demonstrate a proven track record in developing business performance and exceeding KPIs, whilst also delivering the highest levels of store standards including health & safety and legal compliance. You should be commercially aware, able to manage your P&L and have a proactive approach. Full time, permanent position - 40 hours per week working 5 days out of 7. About Jollyes Pets Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for 'Best Retailer 2024' (under £250m t/o), and listed in the Sunday Times 'Best Places to Work' you really can be sure you're joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too! To Apply If you're keen to develop your career in retail management and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Store Manager!
Oct 07, 2025
Full time
Retail Store Manager - Jollyes Pets - Carlisle. Salary £27,011 - £30,322 p.a. + bonus potential of £2-10k p.a Managing the daily operations of the store, including team management, store standards, stock management and delivering excellent customer service to our pet parents. Following exciting recent growth, Jollyes is looking for a talented individual to be the Store Manager in our Carlisle store. This is a fantastic opportunity to join a company voted by Retail Week as ' Best Retailer 2024 ' ( Best Places to Work' list. The Benefits: At Jollyes, we're as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it's needed most. Competitive salary of £27,011 - £30,322 - p.a., plus annual bonus potential of £2-10k p.a. subject to reaching pre-agreed measures. iTrent financial wellbeing package, powered by Wagestream, enabling access to earnings before pay day plus lots more discounts and savings benefits. Retail Trust membership - counselling, wellbeing and financial support for the retail industry Colleague 'Treats' - numerous discounts on up to 800 high street retailers and online service providers from groceries to holidays and cinema trips Colleague 'We Care' wellbeing & medical support services - online GP, mental health support, get fit programme and much more (including 'Tooth Fairy' dentist on demand). 30% off Jollyes branded products (and 20% off other brands in store for your pet's needs!) with discounts for our groomers and pet clinics too. Workplace pension scheme provided by Legal & General (contributions EE 3%, ER 5%) Free colleague uniform and on-site parking Additional paid leave for your wedding, new pet coming home and your birthday off! Enhanced Maternity leave - Full pay for first 26 weeks before reverting to SMP for 13 weeks. (or 6 weeks at full pay followed by 33 weeks at SMP if under 2 yrs service) Enhanced Paternity leave - partners to receive 4 weeks full pay (or 2 weeks full pay under 2 yrs svc) Top Dog Award scheme - colleague nomination scheme to recognise great service and the Jollyes values with a 'Cat nap day' to enjoy a day off on Jollyes, as well as a 'Top Dog' badge and certificate Buy/Sell holiday scheme - can purchase or sell up to 5 days provided it doesn't take you below the minimum entitlement! Cycle2Work scheme - up to 47% off a new bike & accessories via Halfords Care concierge supporting colleagues who are carers with access to information, services and benefits Alvie health coaching / cancer support (specialist nurses, physio's, nutritionists, psychologists ) Discounted membership for David Lloyd Clubs - access to gym, pool, spa, classes, racquet sports, kids clubs and more Learning & Development for your ongoing skills development and future progression The Role - Store Manager: Reporting to your Regional Manager you will lead by example creating an excellent culture and working environment for your team, demonstrating our values of being: Genuine, Wise, Eager, Focused, Together. You will have full responsibility for all aspects of running a successful store. Managing KPIs around people, store standards, customer service standards and financial performance, maximising both turnover and gross margin along with control of costs. Ensure you and your team are delivering the highest standards of pet care and ensure that the welfare of pets is a top priority, promoting responsible pet ownership. Exceptional customer service by providing a great shopping experience for customers and displaying both strong pet and product knowledge. ( Training given) Responsible for recruiting, motivating, training and developing your team, reviewing and managing performance. Helping to promote Jollyes as an employer of choice within your local community. Ensuring clear communication of key business updates and individual and team objectives. The Skills: To be successful in this role, joining as a Store Manager you'll need the following skills and experience: A passion for pets and people! Delighting your customers by ensuring an unrivalled shopping experience. Previous retail store management experience, where you have taken a hands-on approach to managing the business on a daily basis and planned activity for the store's short, medium and long term success. A sound decision maker, able to communicate objectives effectively and build high performing and highly engaged teams, ensuring succession plans are in place to develop your future leaders. Able to demonstrate a proven track record in developing business performance and exceeding KPIs, whilst also delivering the highest levels of store standards including health & safety and legal compliance. You should be commercially aware, able to manage your P&L and have a proactive approach. Full time, permanent position - 40 hours per week working 5 days out of 7. About Jollyes Pets Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for 'Best Retailer 2024' (under £250m t/o), and listed in the Sunday Times 'Best Places to Work' you really can be sure you're joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too! To Apply If you're keen to develop your career in retail management and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Store Manager!
Retail Store Manager - Jollyes Pets - Carlisle. Salary £27,011 - £30,322 p.a. + bonus potential of £2-10k p.a Managing the daily operations of the store, including team management, store standards, stock management and delivering excellent customer service to our pet parents. Following exciting recent growth, Jollyes is looking for a talented individual to be the Store Manager in our Carlisle store. This is a fantastic opportunity to join a company voted by Retail Week as ' Best Retailer 2024 ' ( Best Places to Work' list. The Benefits: At Jollyes, we're as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it's needed most. Competitive salary of £27,011 - £30,322 - p.a., plus annual bonus potential of £2-10k p.a. subject to reaching pre-agreed measures. iTrent financial wellbeing package, powered by Wagestream, enabling access to earnings before pay day plus lots more discounts and savings benefits. Retail Trust membership - counselling, wellbeing and financial support for the retail industry Colleague 'Treats' - numerous discounts on up to 800 high street retailers and online service providers from groceries to holidays and cinema trips Colleague 'We Care' wellbeing & medical support services - online GP, mental health support, get fit programme and much more (including 'Tooth Fairy' dentist on demand). 30% off Jollyes branded products (and 20% off other brands in store for your pet's needs!) with discounts for our groomers and pet clinics too. Workplace pension scheme provided by Legal & General (contributions EE 3%, ER 5%) Free colleague uniform and on-site parking Additional paid leave for your wedding, new pet coming home and your birthday off! Enhanced Maternity leave - Full pay for first 26 weeks before reverting to SMP for 13 weeks. (or 6 weeks at full pay followed by 33 weeks at SMP if under 2 yrs service) Enhanced Paternity leave - partners to receive 4 weeks full pay (or 2 weeks full pay under 2 yrs svc) Top Dog Award scheme - colleague nomination scheme to recognise great service and the Jollyes values with a 'Cat nap day' to enjoy a day off on Jollyes, as well as a 'Top Dog' badge and certificate Buy/Sell holiday scheme - can purchase or sell up to 5 days provided it doesn't take you below the minimum entitlement! Cycle2Work scheme - up to 47% off a new bike & accessories via Halfords Care concierge supporting colleagues who are carers with access to information, services and benefits Alvie health coaching / cancer support (specialist nurses, physio's, nutritionists, psychologists ) Discounted membership for David Lloyd Clubs - access to gym, pool, spa, classes, racquet sports, kids clubs and more Learning & Development for your ongoing skills development and future progression The Role - Store Manager: Reporting to your Regional Manager you will lead by example creating an excellent culture and working environment for your team, demonstrating our values of being: Genuine, Wise, Eager, Focused, Together. You will have full responsibility for all aspects of running a successful store. Managing KPIs around people, store standards, customer service standards and financial performance, maximising both turnover and gross margin along with control of costs. Ensure you and your team are delivering the highest standards of pet care and ensure that the welfare of pets is a top priority, promoting responsible pet ownership. Exceptional customer service by providing a great shopping experience for customers and displaying both strong pet and product knowledge. ( Training given) Responsible for recruiting, motivating, training and developing your team, reviewing and managing performance. Helping to promote Jollyes as an employer of choice within your local community. Ensuring clear communication of key business updates and individual and team objectives. The Skills: To be successful in this role, joining as a Store Manager you'll need the following skills and experience: A passion for pets and people! Delighting your customers by ensuring an unrivalled shopping experience. Previous retail store management experience, where you have taken a hands-on approach to managing the business on a daily basis and planned activity for the store's short, medium and long term success. A sound decision maker, able to communicate objectives effectively and build high performing and highly engaged teams, ensuring succession plans are in place to develop your future leaders. Able to demonstrate a proven track record in developing business performance and exceeding KPIs, whilst also delivering the highest levels of store standards including health & safety and legal compliance. You should be commercially aware, able to manage your P&L and have a proactive approach. Full time, permanent position - 40 hours per week working 5 days out of 7. About Jollyes Pets Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for 'Best Retailer 2024' (under £250m t/o), and listed in the Sunday Times 'Best Places to Work' you really can be sure you're joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too! To Apply If you're keen to develop your career in retail management and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Store Manager!
Oct 06, 2025
Full time
Retail Store Manager - Jollyes Pets - Carlisle. Salary £27,011 - £30,322 p.a. + bonus potential of £2-10k p.a Managing the daily operations of the store, including team management, store standards, stock management and delivering excellent customer service to our pet parents. Following exciting recent growth, Jollyes is looking for a talented individual to be the Store Manager in our Carlisle store. This is a fantastic opportunity to join a company voted by Retail Week as ' Best Retailer 2024 ' ( Best Places to Work' list. The Benefits: At Jollyes, we're as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it's needed most. Competitive salary of £27,011 - £30,322 - p.a., plus annual bonus potential of £2-10k p.a. subject to reaching pre-agreed measures. iTrent financial wellbeing package, powered by Wagestream, enabling access to earnings before pay day plus lots more discounts and savings benefits. Retail Trust membership - counselling, wellbeing and financial support for the retail industry Colleague 'Treats' - numerous discounts on up to 800 high street retailers and online service providers from groceries to holidays and cinema trips Colleague 'We Care' wellbeing & medical support services - online GP, mental health support, get fit programme and much more (including 'Tooth Fairy' dentist on demand). 30% off Jollyes branded products (and 20% off other brands in store for your pet's needs!) with discounts for our groomers and pet clinics too. Workplace pension scheme provided by Legal & General (contributions EE 3%, ER 5%) Free colleague uniform and on-site parking Additional paid leave for your wedding, new pet coming home and your birthday off! Enhanced Maternity leave - Full pay for first 26 weeks before reverting to SMP for 13 weeks. (or 6 weeks at full pay followed by 33 weeks at SMP if under 2 yrs service) Enhanced Paternity leave - partners to receive 4 weeks full pay (or 2 weeks full pay under 2 yrs svc) Top Dog Award scheme - colleague nomination scheme to recognise great service and the Jollyes values with a 'Cat nap day' to enjoy a day off on Jollyes, as well as a 'Top Dog' badge and certificate Buy/Sell holiday scheme - can purchase or sell up to 5 days provided it doesn't take you below the minimum entitlement! Cycle2Work scheme - up to 47% off a new bike & accessories via Halfords Care concierge supporting colleagues who are carers with access to information, services and benefits Alvie health coaching / cancer support (specialist nurses, physio's, nutritionists, psychologists ) Discounted membership for David Lloyd Clubs - access to gym, pool, spa, classes, racquet sports, kids clubs and more Learning & Development for your ongoing skills development and future progression The Role - Store Manager: Reporting to your Regional Manager you will lead by example creating an excellent culture and working environment for your team, demonstrating our values of being: Genuine, Wise, Eager, Focused, Together. You will have full responsibility for all aspects of running a successful store. Managing KPIs around people, store standards, customer service standards and financial performance, maximising both turnover and gross margin along with control of costs. Ensure you and your team are delivering the highest standards of pet care and ensure that the welfare of pets is a top priority, promoting responsible pet ownership. Exceptional customer service by providing a great shopping experience for customers and displaying both strong pet and product knowledge. ( Training given) Responsible for recruiting, motivating, training and developing your team, reviewing and managing performance. Helping to promote Jollyes as an employer of choice within your local community. Ensuring clear communication of key business updates and individual and team objectives. The Skills: To be successful in this role, joining as a Store Manager you'll need the following skills and experience: A passion for pets and people! Delighting your customers by ensuring an unrivalled shopping experience. Previous retail store management experience, where you have taken a hands-on approach to managing the business on a daily basis and planned activity for the store's short, medium and long term success. A sound decision maker, able to communicate objectives effectively and build high performing and highly engaged teams, ensuring succession plans are in place to develop your future leaders. Able to demonstrate a proven track record in developing business performance and exceeding KPIs, whilst also delivering the highest levels of store standards including health & safety and legal compliance. You should be commercially aware, able to manage your P&L and have a proactive approach. Full time, permanent position - 40 hours per week working 5 days out of 7. About Jollyes Pets Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for 'Best Retailer 2024' (under £250m t/o), and listed in the Sunday Times 'Best Places to Work' you really can be sure you're joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too! To Apply If you're keen to develop your career in retail management and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Store Manager!
Retail Sales Assistant - Jollyes The Pet People - Tonbridge. Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents and build a grrrreat career with Jollyes. Following exciting recent growth, we're looking for a talented individual to be a Sales Assistant in our Tonbridge store. This is a fantastic opportunity to join a company voted Best Retailer 2024 ( by Retail Week and included in the Sunday Times ' Best Places to Work ' list. So, what's in it for you? The Benefits :At Jollyes, we're as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it's needed most. £8.18 - £12.21 per hour plus bonus potential up £1000 p.a. paid in two installments, terms and conditions apply. iTrent financial wellbeing package, powered by Wagestream, enabling access to earnings before pay day plus lots more discounts and savings benefits. Retail Trust membership - counselling, wellbeing and financial support for the retail industry Colleague 'Treats' - numerous discounts on up to 800 high street retailers and online service providers from groceries to holidays and cinema trips Colleague 'We Care' wellbeing & medical support services - online GP, mental health support, get fit programme and much more (including 'Tooth Fairy' dentist on demand). 30% off Jollyes branded products (and 20% off other brands in store for your pet's needs!) with discounts for our groomers and pet clinics too. Workplace pension scheme provided by Legal & General (contributions EE 3%, ER 5%) Free colleague uniform and on-site parking Additional paid leave for your wedding, new pet coming home and your birthday off! Enhanced Maternity leave - Full pay for first 26 weeks before reverting to SMP for 13 weeks. (or 6 weeks at full pay followed by 33 weeks at SMP if under 2 yrs service) Enhanced Paternity leave - partners to receive 4 weeks full pay (or 2 weeks full pay under 2 yrs svc) Top Dog Award scheme - colleague nomination scheme to recognise great service and the Jollyes values with a 'Cat nap day' to enjoy a day off on Jollyes, as well as a 'Top Dog' badge and certificate Buy/Sell holiday scheme - can purchase or sell up to 5 days provided it doesn't take you below the minimum entitlement! Cycle2Work scheme - up to 47% off a new bike & accessories via Halfords Care concierge supporting colleagues who are carers with access to information, services and benefits Alvie health coaching / cancer support (specialist nurses, physio's, nutritionists, psychologists ) Discounted membership for David Lloyd Clubs - access to gym, pool, spa, classes, racquet sports, kids clubs and more Learning & Development for future progression into specialist or Key Holder roles, Management or Support roles - you really can have a great career with Jollyes! = Pro rata for part time colleagues What do we need from you?: Your role as a Sales Assistant will be to help your store colleagues to maximise the potential of the store by providing genuinely helpful and friendly customer service, upholding great store standards with available stock and clean and tidy presentation, and promoting responsible pet ownership. We are seeking people with a fun personality who are great at interacting with pets and people. Enjoy the challenges of a fast-paced retail workplace. Ideally, you will have experience in a similar, customer facing environment and have a hands-on approach. Most of all, you must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand, sharing our values of being: Genuine, Wise, Focused, Eager, Together. A high level of flexibility is required as our opening hours include evenings and weekends. Therefore you should be flexible to cover any shifts over 7 days. Part time, permanent position - 12 hours per week About Jollyes The Pet People Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for ' Best Retailer 2024 ' (under £250m t/o), and listed in the Sunday Times ' Best Places to Work ' you really can be sure you're joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too! To Apply If you're keen to develop your career in retail and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Sales Assistant!
Oct 06, 2025
Full time
Retail Sales Assistant - Jollyes The Pet People - Tonbridge. Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents and build a grrrreat career with Jollyes. Following exciting recent growth, we're looking for a talented individual to be a Sales Assistant in our Tonbridge store. This is a fantastic opportunity to join a company voted Best Retailer 2024 ( by Retail Week and included in the Sunday Times ' Best Places to Work ' list. So, what's in it for you? The Benefits :At Jollyes, we're as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it's needed most. £8.18 - £12.21 per hour plus bonus potential up £1000 p.a. paid in two installments, terms and conditions apply. iTrent financial wellbeing package, powered by Wagestream, enabling access to earnings before pay day plus lots more discounts and savings benefits. Retail Trust membership - counselling, wellbeing and financial support for the retail industry Colleague 'Treats' - numerous discounts on up to 800 high street retailers and online service providers from groceries to holidays and cinema trips Colleague 'We Care' wellbeing & medical support services - online GP, mental health support, get fit programme and much more (including 'Tooth Fairy' dentist on demand). 30% off Jollyes branded products (and 20% off other brands in store for your pet's needs!) with discounts for our groomers and pet clinics too. Workplace pension scheme provided by Legal & General (contributions EE 3%, ER 5%) Free colleague uniform and on-site parking Additional paid leave for your wedding, new pet coming home and your birthday off! Enhanced Maternity leave - Full pay for first 26 weeks before reverting to SMP for 13 weeks. (or 6 weeks at full pay followed by 33 weeks at SMP if under 2 yrs service) Enhanced Paternity leave - partners to receive 4 weeks full pay (or 2 weeks full pay under 2 yrs svc) Top Dog Award scheme - colleague nomination scheme to recognise great service and the Jollyes values with a 'Cat nap day' to enjoy a day off on Jollyes, as well as a 'Top Dog' badge and certificate Buy/Sell holiday scheme - can purchase or sell up to 5 days provided it doesn't take you below the minimum entitlement! Cycle2Work scheme - up to 47% off a new bike & accessories via Halfords Care concierge supporting colleagues who are carers with access to information, services and benefits Alvie health coaching / cancer support (specialist nurses, physio's, nutritionists, psychologists ) Discounted membership for David Lloyd Clubs - access to gym, pool, spa, classes, racquet sports, kids clubs and more Learning & Development for future progression into specialist or Key Holder roles, Management or Support roles - you really can have a great career with Jollyes! = Pro rata for part time colleagues What do we need from you?: Your role as a Sales Assistant will be to help your store colleagues to maximise the potential of the store by providing genuinely helpful and friendly customer service, upholding great store standards with available stock and clean and tidy presentation, and promoting responsible pet ownership. We are seeking people with a fun personality who are great at interacting with pets and people. Enjoy the challenges of a fast-paced retail workplace. Ideally, you will have experience in a similar, customer facing environment and have a hands-on approach. Most of all, you must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand, sharing our values of being: Genuine, Wise, Focused, Eager, Together. A high level of flexibility is required as our opening hours include evenings and weekends. Therefore you should be flexible to cover any shifts over 7 days. Part time, permanent position - 12 hours per week About Jollyes The Pet People Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for ' Best Retailer 2024 ' (under £250m t/o), and listed in the Sunday Times ' Best Places to Work ' you really can be sure you're joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too! To Apply If you're keen to develop your career in retail and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Sales Assistant!
SUMMER 2025 - Advanced Fitness Instructor - Various Mediterranean Resorts Location: Europe - We have various Neilson Beach Clubs across the Mediterranean Dates: Summer seasonal, April until November Reports to: Head Fitness Instructor/Activity Manager Salary: Up to £900 PCM gross + Shared Accommodation, Flights, Meals & Great Overall Package. JOB DETAILS: This is our advanced position within the Fitness Team. To be considered, you will need a valid First Aid certificate and the following qualifications: Level 2 Fitness Instructor Level 3 Personal Training Exercise to Music and/or Qualified Yoga Teacher/Instructor - RYT 200-hour You will also need to be qualified in at least ONE of the following disciplines: Qualified Pilates Instructor Qualified Yoga Teacher/Instructor - RYT 200-hour Level 2 Indoor Cycling Instructor Les Mills Bodypump Instructor Qualified Suspension Exercise Trainer Qualified Aqua Aerobics Instructor Qualified Zumba Instructor Please see the Fitness and Enhanced Fitness Instructor job details if you are not qualified for this role. A Neilson holiday would not be complete without dedicated fitness professionals. Our Fitness Instructors must be passionate about fitness, energetic, friendly, and happy to work independently. You will need group session instructional experience and a high level of personal fitness as you will regularly guide 5km runs and lead 4-6 classes daily. Based in one of our beautiful beach resorts, you will deliver a varied weekly programme that is always safe, fun, and precisely tailored to your guests. You will interact with individuals from all walks of life at varying fitness levels, enabling you to inspire and continually expand your personal fitness experience. You will create your sessions around the facilities and equipment available in the resort and draw upon your skills, knowledge, and training. We will receive plenty of additional support and training. If you are up for the challenge and willing to learn, you will also gain additional experience teaching various disciplines, such as: Aqua Aerobics Stretch & Relax Zumba Yoga Pilates Kids fitness sessions Boxercise Gym sessions Personal training Circuit training HIIT We have plenty to keep you motivated with lots of fantastic activities, including dinghy sailing, windsurfing, kayaking, stand-up paddle boarding, water skiing, wakeboarding, cycling and tennis as part of the deal. Working for Neilson is more than a job; it's a lifestyle. Spend the summer season based in one of our beautiful beach club resorts, where it's all about sharing your passion for the activities you love. You'll be working hard, but the work is fun, and there's always plenty of time to play. We're looking for friendly, energetic, and approachable people who can build rapport with ease. Individuals who can instil confidence that every element of a Neilson holiday is delivered by a team who cares. Please note: All Neilson Active staff are DBS-checked. JOB CRITERIA & RESPONSIBILITIES To deliver outstanding Fitness coaching in line with the Neilson programme. Prepare suitable experience and ability-based sessions for adults and children. Create and organise lesson plans to incorporate warm-ups and cool downs. Operate a programme incorporating group classes and personal training sessions. Demonstrate and deliver effective techniques to accommodate varying levels of fitness. Actively promote the fitness programme to increase participation. Ensure fitness supplies are always well monitored and stocked. Inform the line manager promptly when orders are required. To assist with training new or peak season instructors with the knowledge and skills to deliver the Neilson fitness programme. To ensure the highest standard of health and safety is adhered to. To fully advise guests on the practical/safe use of all equipment. Take personal responsibility for the maintenance, repair, and security of all Neilson fitness equipment. Ensure that the appearance of the fitness areas always meets guest expectations. To organise/host social events and briefings. Be prepared to move between resorts according to the operational needs of the business. Willing to help out and cover in other departments as required but the business. Airport transfers - As the first point of guest contact, you'll be confident and consistently deliver excellent, personable, informative, and efficient airport transfers to and from the resort. FIRST AID REQUIREMENTS A First Aid certificate is a prerequisite for ALL Neilson Active job roles. Your certificate MUST be valid for the duration of your contract, which we will validate as part of your onboarding process. At a minimum, your First Aid Course MUST be an attended full-day practical course. We also encourage anyone working closely with children to consider obtaining their Paediatric First Aid at Work certificate; however, this is not an obligation for the job. QUALIFICATIONS AND EXPERIENCE REQUIRED See the full qualification details above. An understanding of current fitness developments. A solid understanding and knowledge of physiology and anatomy. Understanding in the use of fitness equipment and the associated safety procedures. Excellent communication and interpersonal skills. The ability to work well under pressure in a fast-paced environment. Strong organisational and time management skills. Flexible to work all the required hours with your team to get the job done well. Ability to deliver fun, engaging, safe and informative tuition. The ability to confidently hold a conversation and instruct in English. The ability to work well, independently, as part of a team, and to maintain effective working relationships. WORKING FOR NEILSON There is much to be gained from working anywhere within the Neilson programme. The people skills, the life skills, the confidence you'll develop, and the overall experience will stay with you forever. You will have the time of your life, make a bunch of new friends, enjoy mad adventures, and create stories you'll be telling for years. The package includes: Staff accommodation provided on a shared basis - No bills to stress about Breakfast, lunch, and dinner while on duty Travel to and from the resort, within Europe (subject to our staff travel policy) Visa & permits if applicable (UK Passport holders) Full training, including E-learning packages Opportunities for progression via our jump up/Jump higher programmes Uniform specific to your job role One day off per week + accrued holidays Mate's rates & family holiday discounts Emergency medical & dental insurance (UK residents) Opportunities to obtain additional qualifications via the Neilson Academy Feel free to use the resort equipment in your spare time 24/7 access to CCP - Independent mental health support service EU residents need to make separate insurance arrangements - The Neilson HR team will provide further details once a job offer is accepted.
Oct 03, 2025
Full time
SUMMER 2025 - Advanced Fitness Instructor - Various Mediterranean Resorts Location: Europe - We have various Neilson Beach Clubs across the Mediterranean Dates: Summer seasonal, April until November Reports to: Head Fitness Instructor/Activity Manager Salary: Up to £900 PCM gross + Shared Accommodation, Flights, Meals & Great Overall Package. JOB DETAILS: This is our advanced position within the Fitness Team. To be considered, you will need a valid First Aid certificate and the following qualifications: Level 2 Fitness Instructor Level 3 Personal Training Exercise to Music and/or Qualified Yoga Teacher/Instructor - RYT 200-hour You will also need to be qualified in at least ONE of the following disciplines: Qualified Pilates Instructor Qualified Yoga Teacher/Instructor - RYT 200-hour Level 2 Indoor Cycling Instructor Les Mills Bodypump Instructor Qualified Suspension Exercise Trainer Qualified Aqua Aerobics Instructor Qualified Zumba Instructor Please see the Fitness and Enhanced Fitness Instructor job details if you are not qualified for this role. A Neilson holiday would not be complete without dedicated fitness professionals. Our Fitness Instructors must be passionate about fitness, energetic, friendly, and happy to work independently. You will need group session instructional experience and a high level of personal fitness as you will regularly guide 5km runs and lead 4-6 classes daily. Based in one of our beautiful beach resorts, you will deliver a varied weekly programme that is always safe, fun, and precisely tailored to your guests. You will interact with individuals from all walks of life at varying fitness levels, enabling you to inspire and continually expand your personal fitness experience. You will create your sessions around the facilities and equipment available in the resort and draw upon your skills, knowledge, and training. We will receive plenty of additional support and training. If you are up for the challenge and willing to learn, you will also gain additional experience teaching various disciplines, such as: Aqua Aerobics Stretch & Relax Zumba Yoga Pilates Kids fitness sessions Boxercise Gym sessions Personal training Circuit training HIIT We have plenty to keep you motivated with lots of fantastic activities, including dinghy sailing, windsurfing, kayaking, stand-up paddle boarding, water skiing, wakeboarding, cycling and tennis as part of the deal. Working for Neilson is more than a job; it's a lifestyle. Spend the summer season based in one of our beautiful beach club resorts, where it's all about sharing your passion for the activities you love. You'll be working hard, but the work is fun, and there's always plenty of time to play. We're looking for friendly, energetic, and approachable people who can build rapport with ease. Individuals who can instil confidence that every element of a Neilson holiday is delivered by a team who cares. Please note: All Neilson Active staff are DBS-checked. JOB CRITERIA & RESPONSIBILITIES To deliver outstanding Fitness coaching in line with the Neilson programme. Prepare suitable experience and ability-based sessions for adults and children. Create and organise lesson plans to incorporate warm-ups and cool downs. Operate a programme incorporating group classes and personal training sessions. Demonstrate and deliver effective techniques to accommodate varying levels of fitness. Actively promote the fitness programme to increase participation. Ensure fitness supplies are always well monitored and stocked. Inform the line manager promptly when orders are required. To assist with training new or peak season instructors with the knowledge and skills to deliver the Neilson fitness programme. To ensure the highest standard of health and safety is adhered to. To fully advise guests on the practical/safe use of all equipment. Take personal responsibility for the maintenance, repair, and security of all Neilson fitness equipment. Ensure that the appearance of the fitness areas always meets guest expectations. To organise/host social events and briefings. Be prepared to move between resorts according to the operational needs of the business. Willing to help out and cover in other departments as required but the business. Airport transfers - As the first point of guest contact, you'll be confident and consistently deliver excellent, personable, informative, and efficient airport transfers to and from the resort. FIRST AID REQUIREMENTS A First Aid certificate is a prerequisite for ALL Neilson Active job roles. Your certificate MUST be valid for the duration of your contract, which we will validate as part of your onboarding process. At a minimum, your First Aid Course MUST be an attended full-day practical course. We also encourage anyone working closely with children to consider obtaining their Paediatric First Aid at Work certificate; however, this is not an obligation for the job. QUALIFICATIONS AND EXPERIENCE REQUIRED See the full qualification details above. An understanding of current fitness developments. A solid understanding and knowledge of physiology and anatomy. Understanding in the use of fitness equipment and the associated safety procedures. Excellent communication and interpersonal skills. The ability to work well under pressure in a fast-paced environment. Strong organisational and time management skills. Flexible to work all the required hours with your team to get the job done well. Ability to deliver fun, engaging, safe and informative tuition. The ability to confidently hold a conversation and instruct in English. The ability to work well, independently, as part of a team, and to maintain effective working relationships. WORKING FOR NEILSON There is much to be gained from working anywhere within the Neilson programme. The people skills, the life skills, the confidence you'll develop, and the overall experience will stay with you forever. You will have the time of your life, make a bunch of new friends, enjoy mad adventures, and create stories you'll be telling for years. The package includes: Staff accommodation provided on a shared basis - No bills to stress about Breakfast, lunch, and dinner while on duty Travel to and from the resort, within Europe (subject to our staff travel policy) Visa & permits if applicable (UK Passport holders) Full training, including E-learning packages Opportunities for progression via our jump up/Jump higher programmes Uniform specific to your job role One day off per week + accrued holidays Mate's rates & family holiday discounts Emergency medical & dental insurance (UK residents) Opportunities to obtain additional qualifications via the Neilson Academy Feel free to use the resort equipment in your spare time 24/7 access to CCP - Independent mental health support service EU residents need to make separate insurance arrangements - The Neilson HR team will provide further details once a job offer is accepted.
Retail Sales Assistant - Jollyes The Pet People - Chester. Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents and build a grrrreat career with Jollyes. Following exciting recent growth, we're looking for a talented individual to be a Sales Assistant in our Chester store. This is a fantastic opportunity to join a company voted Best Retailer 2024 ( by Retail Week and included in the Sunday Times ' Best Places to Work ' list. So, what's in it for you? The Benefits :At Jollyes, we're as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it's needed most. £8.18 - £12.21 per hour plus bonus potential up £1000 p.a. paid in two installments, terms and conditions apply. iTrent financial wellbeing package, powered by Wagestream, enabling access to earnings before pay day plus lots more discounts and savings benefits. Retail Trust membership - counselling, wellbeing and financial support for the retail industry Colleague 'Treats' - numerous discounts on up to 800 high street retailers and online service providers from groceries to holidays and cinema trips Colleague 'We Care' wellbeing & medical support services - online GP, mental health support, get fit programme and much more (including 'Tooth Fairy' dentist on demand). 30% off Jollyes branded products (and 20% off other brands in store for your pet's needs!) with discounts for our groomers and pet clinics too. Workplace pension scheme provided by Legal & General (contributions EE 3%, ER 5%) Free colleague uniform and on-site parking Additional paid leave for your wedding, new pet coming home and your birthday off! Enhanced Maternity leave - Full pay for first 26 weeks before reverting to SMP for 13 weeks. (or 6 weeks at full pay followed by 33 weeks at SMP if under 2 yrs service) Enhanced Paternity leave - partners to receive 4 weeks full pay (or 2 weeks full pay under 2 yrs svc) Top Dog Award scheme - colleague nomination scheme to recognise great service and the Jollyes values with a 'Cat nap day' to enjoy a day off on Jollyes, as well as a 'Top Dog' badge and certificate Buy/Sell holiday scheme - can purchase or sell up to 5 days provided it doesn't take you below the minimum entitlement! Cycle2Work scheme - up to 47% off a new bike & accessories via Halfords Care concierge supporting colleagues who are carers with access to information, services and benefits Alvie health coaching / cancer support (specialist nurses, physio's, nutritionists, psychologists ) Discounted membership for David Lloyd Clubs - access to gym, pool, spa, classes, racquet sports, kids clubs and more Learning & Development for future progression into specialist or Key Holder roles, Management or Support roles - you really can have a great career with Jollyes! = Pro rata for part time colleagues What do we need from you?: Your role as a Sales Assistant will be to help your store colleagues to maximise the potential of the store by providing genuinely helpful and friendly customer service, upholding great store standards with available stock and clean and tidy presentation, and promoting responsible pet ownership. We are seeking people with a fun personality who are great at interacting with pets and people. Enjoy the challenges of a fast-paced retail workplace. Ideally, you will have experience in a similar, customer facing environment and have a hands-on approach. Most of all, you must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand, sharing our values of being: Genuine, Wise, Focused, Eager, Together. A high level of flexibility is required as our opening hours include evenings and weekends. Therefore you should be flexible to cover any shifts over 7 days. Part time, permanent position - 10 hours per week About Jollyes The Pet People Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for ' Best Retailer 2024 ' (under £250m t/o), and listed in the Sunday Times ' Best Places to Work ' you really can be sure you're joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too! To Apply If you're keen to develop your career in retail and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Sales Assistant!
Oct 03, 2025
Full time
Retail Sales Assistant - Jollyes The Pet People - Chester. Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents and build a grrrreat career with Jollyes. Following exciting recent growth, we're looking for a talented individual to be a Sales Assistant in our Chester store. This is a fantastic opportunity to join a company voted Best Retailer 2024 ( by Retail Week and included in the Sunday Times ' Best Places to Work ' list. So, what's in it for you? The Benefits :At Jollyes, we're as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it's needed most. £8.18 - £12.21 per hour plus bonus potential up £1000 p.a. paid in two installments, terms and conditions apply. iTrent financial wellbeing package, powered by Wagestream, enabling access to earnings before pay day plus lots more discounts and savings benefits. Retail Trust membership - counselling, wellbeing and financial support for the retail industry Colleague 'Treats' - numerous discounts on up to 800 high street retailers and online service providers from groceries to holidays and cinema trips Colleague 'We Care' wellbeing & medical support services - online GP, mental health support, get fit programme and much more (including 'Tooth Fairy' dentist on demand). 30% off Jollyes branded products (and 20% off other brands in store for your pet's needs!) with discounts for our groomers and pet clinics too. Workplace pension scheme provided by Legal & General (contributions EE 3%, ER 5%) Free colleague uniform and on-site parking Additional paid leave for your wedding, new pet coming home and your birthday off! Enhanced Maternity leave - Full pay for first 26 weeks before reverting to SMP for 13 weeks. (or 6 weeks at full pay followed by 33 weeks at SMP if under 2 yrs service) Enhanced Paternity leave - partners to receive 4 weeks full pay (or 2 weeks full pay under 2 yrs svc) Top Dog Award scheme - colleague nomination scheme to recognise great service and the Jollyes values with a 'Cat nap day' to enjoy a day off on Jollyes, as well as a 'Top Dog' badge and certificate Buy/Sell holiday scheme - can purchase or sell up to 5 days provided it doesn't take you below the minimum entitlement! Cycle2Work scheme - up to 47% off a new bike & accessories via Halfords Care concierge supporting colleagues who are carers with access to information, services and benefits Alvie health coaching / cancer support (specialist nurses, physio's, nutritionists, psychologists ) Discounted membership for David Lloyd Clubs - access to gym, pool, spa, classes, racquet sports, kids clubs and more Learning & Development for future progression into specialist or Key Holder roles, Management or Support roles - you really can have a great career with Jollyes! = Pro rata for part time colleagues What do we need from you?: Your role as a Sales Assistant will be to help your store colleagues to maximise the potential of the store by providing genuinely helpful and friendly customer service, upholding great store standards with available stock and clean and tidy presentation, and promoting responsible pet ownership. We are seeking people with a fun personality who are great at interacting with pets and people. Enjoy the challenges of a fast-paced retail workplace. Ideally, you will have experience in a similar, customer facing environment and have a hands-on approach. Most of all, you must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand, sharing our values of being: Genuine, Wise, Focused, Eager, Together. A high level of flexibility is required as our opening hours include evenings and weekends. Therefore you should be flexible to cover any shifts over 7 days. Part time, permanent position - 10 hours per week About Jollyes The Pet People Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for ' Best Retailer 2024 ' (under £250m t/o), and listed in the Sunday Times ' Best Places to Work ' you really can be sure you're joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too! To Apply If you're keen to develop your career in retail and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Sales Assistant!
Bike Mechanic - Summer 2026 - Various Mediterranean Resorts LOCATION: Europe - We have various Neilson Beach Clubs across the Mediterranean DATES: Summer seasonal, April until November REPORTS TO: Head Bike Guide/Activity Manager SALARY: Up to £650 PCM gross + Shared accommodation + flights, meals + great overall package JOB DETAILS: In addition to maintaining our bike fleet, you will also undertake Bike Guiding duties as required. Firstly, you will need to hold a minimum Cytech Technical Level 2 qualification or extensive mechanical experience in a professional environment. Secondly, you will need to be qualified MIAS Level 1 or 2 Bike Leader or equivalent. Our Bike Team are passionate about cycling, energetic and requires a high level of personal fitness to guide extensive rides daily. As a Neilson bike mechanic, it will be your job to keep our fleet of bikes in the best possible condition throughout the season. Working closely with your Head Bike Guide/Active Manager, you will coordinate all bike maintenance tasks, and efficiently managing stock. Neilson bike fleets incorporate approximately 90-120 bikes of varying disciplines, so there'll be plenty to keep you busy! In a Bike Guide capacity, you will ensure that anyone wishing to join our rides has a safe and enjoyable time. You will also provide support, advice and local knowledge to guests wanting to free-ride utilising the pre-set Strava routes. Our Bike Team deliver a varied weekly cycling programme that is always safe, fun, and precisely tailored to your guests. You will interact with individuals from all walks of life at varying fitness levels, enabling you to inspire and continually expand your personal experience. In addition to your regular guiding duties, you will also work closely with our Children's Activity Leaders to run kids' sessions introducing younger riders to the sport. Working for Neilson is more than a job; it's a lifestyle. Spend the summer season based in one of our beautiful beach club resorts, where it's all about sharing your passion for the activities you love. You'll be working hard, but the work is fun, and there's always plenty of time to play. We're looking for friendly, energetic, and approachable people who can build rapport with ease. Individuals who can instil confidence that every element of a Neilson holiday is delivered by a team who cares. Please note: All Neilson Active staff are DBS-checked. JOB CRITERIA & RESPONSIBILITIES Support Head Bike Guide to coordinate all bike maintenance tasks, and efficiently managing stock. To deliver a brilliant Bike Guiding service in line with the Neilson programme. A passion for road cycling or mountain biking - Ideally both. Extensive knowledge/experience of road and mountain bikes. Experience with E-Bikes is desirable. Take personal responsibility for the maintenance, repair, and security of all Neilson equipment. Prepare suitable experience and ability-based rides. Demonstrate and deliver effective techniques to accommodate varying levels of fitness. Actively promote the cycling programme to increase participation. Ensure bike supplies are always well monitored and stocked. Inform the line manager promptly when orders are required. To assist with training new or peak season coaches with the knowledge and skills to deliver the Neilson cycling programme. To ensure the highest standard of health and safety is adhered to. To fully advise guests on the practical/safe use of all equipment. Ensure that the appearance of the bike centre areas always meets guest expectations. To organise/host social events and briefings. Be prepared to move between resorts according to the operational needs of the business. Willing to help out and cover in other departments as required by the business. Airport transfers - As the first point of guest contact, you'll be confident and consistently deliver excellent, personable, informative, and efficient airport transfers to and from the resort. FIRST AID REQUIREMENTS A First Aid certificate is a prerequisite for ALL Neilson Active job roles. Your certificate MUST be valid for the duration of your contract, which we will validate as part of your onboarding process. At a minimum, your First Aid Course MUST be an attended full-day practical course. An Outdoor First Aid qualification is desirable, but not essential. QUALIFICATIONS AND EXPERIENCE REQUIRED Minimum Cytech Technical Level 2 qualification or extensive bike mechanical experience in a professional environment. Minimum qualification - MIAS fundamentals, Level 1 or 2 Bike Leader or equivalent. Valid First Aid in line with your Bike Guide/Mechanic qualifications. Extensive professional knowledge of bike maintenance and repair. An understanding of current cycling developments. A solid understanding and knowledge covering the use of the bike equipment and the associated safety procedures. Excellent communication and interpersonal skills. The ability to work well under pressure in a fast-paced environment. Strong organisational and time management skills. Flexible to work all the required hours with your team to get the job done well. Ability to deliver fun, engaging, safe and informative tuition. The ability to confidently hold a conversation and instruct in English. The ability to work well, independently, as part of a team, and to maintain effective working relationships. WORKING FOR NEILSON There is much to be gained from working anywhere within the Neilson programme. The people skills, the life skills, the confidence you'll develop, and the overall experience will stay with you forever. You will have the time of your life, make a bunch of new friends, enjoy mad adventures, and create stories you'll be telling for years. The package includes: Staff accommodation provided on a shared basis - No bills to stress about Breakfast, lunch, and dinner while on duty Travel to and from the resort, within Europe (subject to our staff travel policy) Visa & permits if applicable (UK Passport holders) Full training, including E-learning packages Opportunities for progression via our jump up/Jump higher programmes Uniform specific to your job role One day off per week + accrued holidays Mate's rates & family holiday discounts Emergency medical & dental insurance Opportunities to obtain additional qualifications via the Neilson Academy Feel free to use the resort equipment in your spare time 24/7 access to emergency assistance support - Independent mental health support service
Oct 02, 2025
Full time
Bike Mechanic - Summer 2026 - Various Mediterranean Resorts LOCATION: Europe - We have various Neilson Beach Clubs across the Mediterranean DATES: Summer seasonal, April until November REPORTS TO: Head Bike Guide/Activity Manager SALARY: Up to £650 PCM gross + Shared accommodation + flights, meals + great overall package JOB DETAILS: In addition to maintaining our bike fleet, you will also undertake Bike Guiding duties as required. Firstly, you will need to hold a minimum Cytech Technical Level 2 qualification or extensive mechanical experience in a professional environment. Secondly, you will need to be qualified MIAS Level 1 or 2 Bike Leader or equivalent. Our Bike Team are passionate about cycling, energetic and requires a high level of personal fitness to guide extensive rides daily. As a Neilson bike mechanic, it will be your job to keep our fleet of bikes in the best possible condition throughout the season. Working closely with your Head Bike Guide/Active Manager, you will coordinate all bike maintenance tasks, and efficiently managing stock. Neilson bike fleets incorporate approximately 90-120 bikes of varying disciplines, so there'll be plenty to keep you busy! In a Bike Guide capacity, you will ensure that anyone wishing to join our rides has a safe and enjoyable time. You will also provide support, advice and local knowledge to guests wanting to free-ride utilising the pre-set Strava routes. Our Bike Team deliver a varied weekly cycling programme that is always safe, fun, and precisely tailored to your guests. You will interact with individuals from all walks of life at varying fitness levels, enabling you to inspire and continually expand your personal experience. In addition to your regular guiding duties, you will also work closely with our Children's Activity Leaders to run kids' sessions introducing younger riders to the sport. Working for Neilson is more than a job; it's a lifestyle. Spend the summer season based in one of our beautiful beach club resorts, where it's all about sharing your passion for the activities you love. You'll be working hard, but the work is fun, and there's always plenty of time to play. We're looking for friendly, energetic, and approachable people who can build rapport with ease. Individuals who can instil confidence that every element of a Neilson holiday is delivered by a team who cares. Please note: All Neilson Active staff are DBS-checked. JOB CRITERIA & RESPONSIBILITIES Support Head Bike Guide to coordinate all bike maintenance tasks, and efficiently managing stock. To deliver a brilliant Bike Guiding service in line with the Neilson programme. A passion for road cycling or mountain biking - Ideally both. Extensive knowledge/experience of road and mountain bikes. Experience with E-Bikes is desirable. Take personal responsibility for the maintenance, repair, and security of all Neilson equipment. Prepare suitable experience and ability-based rides. Demonstrate and deliver effective techniques to accommodate varying levels of fitness. Actively promote the cycling programme to increase participation. Ensure bike supplies are always well monitored and stocked. Inform the line manager promptly when orders are required. To assist with training new or peak season coaches with the knowledge and skills to deliver the Neilson cycling programme. To ensure the highest standard of health and safety is adhered to. To fully advise guests on the practical/safe use of all equipment. Ensure that the appearance of the bike centre areas always meets guest expectations. To organise/host social events and briefings. Be prepared to move between resorts according to the operational needs of the business. Willing to help out and cover in other departments as required by the business. Airport transfers - As the first point of guest contact, you'll be confident and consistently deliver excellent, personable, informative, and efficient airport transfers to and from the resort. FIRST AID REQUIREMENTS A First Aid certificate is a prerequisite for ALL Neilson Active job roles. Your certificate MUST be valid for the duration of your contract, which we will validate as part of your onboarding process. At a minimum, your First Aid Course MUST be an attended full-day practical course. An Outdoor First Aid qualification is desirable, but not essential. QUALIFICATIONS AND EXPERIENCE REQUIRED Minimum Cytech Technical Level 2 qualification or extensive bike mechanical experience in a professional environment. Minimum qualification - MIAS fundamentals, Level 1 or 2 Bike Leader or equivalent. Valid First Aid in line with your Bike Guide/Mechanic qualifications. Extensive professional knowledge of bike maintenance and repair. An understanding of current cycling developments. A solid understanding and knowledge covering the use of the bike equipment and the associated safety procedures. Excellent communication and interpersonal skills. The ability to work well under pressure in a fast-paced environment. Strong organisational and time management skills. Flexible to work all the required hours with your team to get the job done well. Ability to deliver fun, engaging, safe and informative tuition. The ability to confidently hold a conversation and instruct in English. The ability to work well, independently, as part of a team, and to maintain effective working relationships. WORKING FOR NEILSON There is much to be gained from working anywhere within the Neilson programme. The people skills, the life skills, the confidence you'll develop, and the overall experience will stay with you forever. You will have the time of your life, make a bunch of new friends, enjoy mad adventures, and create stories you'll be telling for years. The package includes: Staff accommodation provided on a shared basis - No bills to stress about Breakfast, lunch, and dinner while on duty Travel to and from the resort, within Europe (subject to our staff travel policy) Visa & permits if applicable (UK Passport holders) Full training, including E-learning packages Opportunities for progression via our jump up/Jump higher programmes Uniform specific to your job role One day off per week + accrued holidays Mate's rates & family holiday discounts Emergency medical & dental insurance Opportunities to obtain additional qualifications via the Neilson Academy Feel free to use the resort equipment in your spare time 24/7 access to emergency assistance support - Independent mental health support service
Yoga Instructor - Summer 2026 - Various Mediterranean Resorts LOCATION: Europe - We have various Neilson Beach Clubs across the Mediterranean DATES: Summer seasonal, April until November REPORTS TO: Head Fitness Instructor - Activity Manager SALARY: Up to £800 PCM gross + Shared accommodation + flights, meals + great overall package JOB DETAILS: A Neilson holiday would only be complete with dedicated fitness professionals. Our Fitness/Yoga Instructors must be passionate about fitness, energetic, friendly, and able to work independently. You will need group session instructional experience and a high level of personal fitness as you will regularly guide 5km runs and lead 4-6 classes daily. Based in one of our beautiful beach resorts, you will deliver a varied weekly programme that is always safe, fun, and precisely tailored to your guests. You'll work closely with your Fitness Team colleagues to provide all our classes; however, your primary focus will be using your expertise to cover the more holistic activities as required. You will interact with individuals from all walks of life at varying fitness levels, enabling you to inspire and continually expand your personal fitness experience. You will create your sessions around the facilities and equipment available in the resort and draw upon your skills, knowledge, and training. We will receive plenty of additional support and training. If you are up for the challenge and willing to learn, you will gain experience teaching various disciplines, such as: Aqua Aerobics Stretch & Relax Zumba Pilates Kids fitness sessions Boxercise Gym sessions Personal training Circuit training HIIT We have plenty to keep you motivated with lots of fantastic activities, including dinghy sailing, windsurfing, kayaking, stand-up paddle boarding, water skiing, wakeboarding, cycling and tennis as part of the deal. Working for Neilson is more than a job; it's a lifestyle. Spend the summer season based in one of our beautiful beach club resorts, where it's all about sharing your passion for the activities you love. You'll be working hard, but the work is fun, and there's always plenty of time to play. We're looking for friendly, energetic, and approachable people who can build rapport with ease. Individuals who can instil confidence that every element of a Neilson holiday is delivered by a team who cares. Please note: All Neilson Active staff are DBS-checked. JOB CRITERIA & RESPONSIBILITIES To deliver outstanding Yoga/Fitness coaching in line with the Neilson programme. Prepare suitable experience and ability-based sessions for adults and children. Create and organise lesson plans to incorporate warm-ups and cool downs. Operate a programme incorporating group classes and personal training sessions. Demonstrate and deliver effective techniques to accommodate varying levels of fitness. Actively promote the fitness programme to increase participation. Ensure fitness supplies are always well monitored and stocked. Inform the line manager promptly when orders are required. To assist with training new or peak season instructors with the knowledge and skills to deliver the Neilson fitness programme. To ensure the highest standard of health and safety is adhered to. To fully advise guests on the practical/safe use of all equipment. Take personal responsibility for the maintenance, repair, and security of all Neilson fitness equipment. Ensure that the appearance of the fitness areas always meets guest expectations. To organise/host social events and briefings. Be prepared to move between resorts according to the operational needs of the business. Willing to help out and cover in other departments as required but the business. Airport transfers - As the first point of guest contact, you'll be confident and consistently deliver excellent, personable, informative, and efficient airport transfers to and from the resort. FIRST AID REQUIREMENTS A First Aid certificate is a prerequisite for ALL Neilson Active job roles. Your certificate MUST be valid for the duration of your contract, which we will validate as part of your onboarding process. At a minimum, your First Aid Course MUST be an attended full-day practical course. We also encourage anyone working closely with children to consider obtaining their Paediatric First Aid at Work certificate; however, this is not an obligation for the job. You can search for First Aid at work courses below: Red Cross St Johns Ambulance QUALIFICATIONS AND EXPERIENCE REQUIRED Qualified Yoga Instructor - RYT 200-hour. An understanding of current Yoga/Fitness developments. A solid understanding and knowledge of physiology and anatomy. Understanding in the use of fitness equipment and the associated safety procedures. Excellent communication and interpersonal skills. The ability to work well under pressure in a fast-paced environment. Strong organisational and time management skills. Flexible to work all the required hours with your team to get the job done well. Ability to deliver fun, engaging, safe and informative tuition. The ability to confidently hold a conversation and instruct in English. The ability to work well, independently, as part of a team, and to maintain effective working relationships. WORKING FOR NEILSON There is much to be gained from working anywhere within the Neilson programme. The people skills, the life skills, the confidence you'll develop, and the overall experience will stay with you forever. You will have the time of your life, make a bunch of new friends, enjoy mad adventures, and create stories you'll be telling for years. The package includes: Staff accommodation provided on a shared basis - No bills to stress about Breakfast, lunch, and dinner while on duty Travel to and from the resort, within Europe (subject to our staff travel policy) Visa & permits if applicable (UK Passport holders) Full training, including E-learning packages Opportunities for progression via our jump up/Jump higher programmes Uniform specific to your job role One day off per week + accrued holidays Mate's rates & family holiday discounts Emergency medical & dental insurance Opportunities to obtain additional qualifications via the Neilson Academy Feel free to use the resort equipment in your spare time 24/7 access to emergency assistance support - Independent mental health support service
Oct 01, 2025
Full time
Yoga Instructor - Summer 2026 - Various Mediterranean Resorts LOCATION: Europe - We have various Neilson Beach Clubs across the Mediterranean DATES: Summer seasonal, April until November REPORTS TO: Head Fitness Instructor - Activity Manager SALARY: Up to £800 PCM gross + Shared accommodation + flights, meals + great overall package JOB DETAILS: A Neilson holiday would only be complete with dedicated fitness professionals. Our Fitness/Yoga Instructors must be passionate about fitness, energetic, friendly, and able to work independently. You will need group session instructional experience and a high level of personal fitness as you will regularly guide 5km runs and lead 4-6 classes daily. Based in one of our beautiful beach resorts, you will deliver a varied weekly programme that is always safe, fun, and precisely tailored to your guests. You'll work closely with your Fitness Team colleagues to provide all our classes; however, your primary focus will be using your expertise to cover the more holistic activities as required. You will interact with individuals from all walks of life at varying fitness levels, enabling you to inspire and continually expand your personal fitness experience. You will create your sessions around the facilities and equipment available in the resort and draw upon your skills, knowledge, and training. We will receive plenty of additional support and training. If you are up for the challenge and willing to learn, you will gain experience teaching various disciplines, such as: Aqua Aerobics Stretch & Relax Zumba Pilates Kids fitness sessions Boxercise Gym sessions Personal training Circuit training HIIT We have plenty to keep you motivated with lots of fantastic activities, including dinghy sailing, windsurfing, kayaking, stand-up paddle boarding, water skiing, wakeboarding, cycling and tennis as part of the deal. Working for Neilson is more than a job; it's a lifestyle. Spend the summer season based in one of our beautiful beach club resorts, where it's all about sharing your passion for the activities you love. You'll be working hard, but the work is fun, and there's always plenty of time to play. We're looking for friendly, energetic, and approachable people who can build rapport with ease. Individuals who can instil confidence that every element of a Neilson holiday is delivered by a team who cares. Please note: All Neilson Active staff are DBS-checked. JOB CRITERIA & RESPONSIBILITIES To deliver outstanding Yoga/Fitness coaching in line with the Neilson programme. Prepare suitable experience and ability-based sessions for adults and children. Create and organise lesson plans to incorporate warm-ups and cool downs. Operate a programme incorporating group classes and personal training sessions. Demonstrate and deliver effective techniques to accommodate varying levels of fitness. Actively promote the fitness programme to increase participation. Ensure fitness supplies are always well monitored and stocked. Inform the line manager promptly when orders are required. To assist with training new or peak season instructors with the knowledge and skills to deliver the Neilson fitness programme. To ensure the highest standard of health and safety is adhered to. To fully advise guests on the practical/safe use of all equipment. Take personal responsibility for the maintenance, repair, and security of all Neilson fitness equipment. Ensure that the appearance of the fitness areas always meets guest expectations. To organise/host social events and briefings. Be prepared to move between resorts according to the operational needs of the business. Willing to help out and cover in other departments as required but the business. Airport transfers - As the first point of guest contact, you'll be confident and consistently deliver excellent, personable, informative, and efficient airport transfers to and from the resort. FIRST AID REQUIREMENTS A First Aid certificate is a prerequisite for ALL Neilson Active job roles. Your certificate MUST be valid for the duration of your contract, which we will validate as part of your onboarding process. At a minimum, your First Aid Course MUST be an attended full-day practical course. We also encourage anyone working closely with children to consider obtaining their Paediatric First Aid at Work certificate; however, this is not an obligation for the job. You can search for First Aid at work courses below: Red Cross St Johns Ambulance QUALIFICATIONS AND EXPERIENCE REQUIRED Qualified Yoga Instructor - RYT 200-hour. An understanding of current Yoga/Fitness developments. A solid understanding and knowledge of physiology and anatomy. Understanding in the use of fitness equipment and the associated safety procedures. Excellent communication and interpersonal skills. The ability to work well under pressure in a fast-paced environment. Strong organisational and time management skills. Flexible to work all the required hours with your team to get the job done well. Ability to deliver fun, engaging, safe and informative tuition. The ability to confidently hold a conversation and instruct in English. The ability to work well, independently, as part of a team, and to maintain effective working relationships. WORKING FOR NEILSON There is much to be gained from working anywhere within the Neilson programme. The people skills, the life skills, the confidence you'll develop, and the overall experience will stay with you forever. You will have the time of your life, make a bunch of new friends, enjoy mad adventures, and create stories you'll be telling for years. The package includes: Staff accommodation provided on a shared basis - No bills to stress about Breakfast, lunch, and dinner while on duty Travel to and from the resort, within Europe (subject to our staff travel policy) Visa & permits if applicable (UK Passport holders) Full training, including E-learning packages Opportunities for progression via our jump up/Jump higher programmes Uniform specific to your job role One day off per week + accrued holidays Mate's rates & family holiday discounts Emergency medical & dental insurance Opportunities to obtain additional qualifications via the Neilson Academy Feel free to use the resort equipment in your spare time 24/7 access to emergency assistance support - Independent mental health support service
Head Fitness Instructor - Summer 2026 - Various Mediterranean Resorts LOCATION: Europe - We have various Neilson Beach Clubs across the Mediterranean DATES: Summer seasonal, April until November REPORTS TO: Activity Manager SALARY: Up to £950 PCM gross + Shared accommodation + flights, meals + great overall package JOB DETAILS: The Head Fitness Instructor is a senior leadership position with Neilson, so you must be reliable, confident, and friendly. You'll also need strong leadership skills, a mature attitude, and a respectable level of experience within the fitness world. To be considered, you will need a valid First Aid certificate and the following qualifications: Level 2 Fitness Instructor Level 3 Personal Training You will also need to be qualified in at least ONE of the following disciplines: Qualified Pilates Instructor Qualified Yoga Teacher/Instructor - RYT 200-hour Level 2 Indoor Cycling Instructor Les Mills Bodypump Instructor Qualified Suspension Exercise Trainer Qualified Aqua Aerobics Instructor Qualified Zumba Instructor Exercise to Music Please see the Fitness, Enhanced or the Advanced Fitness Instructor job details if you do not fit the criteria for this role. Our Fitness Instructors must be passionate about fitness, energetic, friendly, and happy to work independently. You must have group session instructional experience and a high level of personal fitness as you will regularly guide 5km runs and lead 4-6 classes daily. You and your team will interact with individuals from all walks of life at varying fitness levels and deliver a varied weekly programme that is always safe, fun, and precisely tailored to your guests. You will create sessions around the facilities and equipment available in the resort and draw upon your team's skills, knowledge, and training. Your team will receive plenty of additional support and training, plus gain additional experience teaching various disciplines, such as: Aqua Aerobics Stretch & Relax Zumba Yoga Pilates Kids fitness sessions Boxercise Gym sessions Personal training Circuit training HIIT We have plenty to keep our staff motivated with lots of fantastic activities, including dinghy sailing, windsurfing, kayaking, stand-up paddle boarding, water skiing, wakeboarding, cycling and tennis as part of the deal. Working for Neilson is more than a job; it's a lifestyle. Spend the summer season based in one of our beautiful beach club resorts, where it's all about sharing your passion for the activities you love. You'll be working hard, but the work is fun, and there's always plenty of time to play. We're looking for friendly, energetic, and approachable people who can build rapport with ease. Individuals who can instil confidence that every element of a Neilson holiday is delivered by a team who cares. Please note: All Neilson Active staff are DBS-checked. JOB CRITERIA & RESPONSIBILITIES To successfully lead your team to deliver outstanding Fitness coaching in line with the Neilson programme. Prepare suitable experience and ability-based sessions for adults and children. Create and organise lesson plans to incorporate warm-ups and cool downs. Operate a programme incorporating group classes and personal training sessions. Demonstrate and deliver effective techniques to accommodate varying levels of fitness. Actively promote the fitness programme to increase participation. Ensure fitness supplies are always well monitored and stocked. Inform the line manager promptly when orders are require You will train new or peak season instructors with the knowledge and skills to deliver the Neilson fitness programme. To ensure the highest standard of health and safety is adhered to. To fully advise guests on the practical/safe use of all equipment. Take personal responsibility for the maintenance, repair, and security of all Neilson fitness equipment. Ensure that the appearance of the fitness areas always meets guest expectations. To organise/host social events and briefings. Be prepared to move between resorts according to the operational needs of the business. Willing to help out and cover in other departments as required but the business. Airport transfers - As the first point of guest contact, you'll be confident and consistently deliver excellent, personable, informative, and efficient airport transfers to and from the resort. FIRST AID REQUIREMENTS A First Aid certificate is a prerequisite for ALL Neilson Active job roles. Your certificate MUST be valid for the duration of your contract, which we will validate as part of your onboarding process. At a minimum, your First Aid Course MUST be an attended full-day practical course. We also encourage anyone working closely with children to consider obtaining their Paediatric First Aid at Work certificate; however, this is not an obligation for the job. You can search for First Aid at work courses below: Red Cross St Johns Ambulance QUALIFICATIONS AND EXPERIENCE REQUIRED See the full qualification details above. Experience leading, managing and inspiring within the fitness industry - Highly beneficial. An understanding of current fitness developments. A solid understanding and knowledge of physiology and anatomy. Understanding in the use of fitness equipment and the associated safety procedures. Excellent communication and interpersonal skills. The ability to work well under pressure in a fast-paced environment. Strong organisational and time management skills. Flexible to work all the required hours with your team to get the job done well. Ability to deliver fun, engaging, safe and informative tuition. The ability to confidently hold a conversation and instruct in English. The ability to work well, independently, as part of a team, and to maintain effective working relationships. WORKING FOR NEILSON There is much to be gained from working anywhere within the Neilson programme. The people skills, the life skills, the confidence you'll develop, and the overall experience will stay with you forever. You will have the time of your life, make a bunch of new friends, enjoy mad adventures, and create stories you'll be telling for years. The package includes: Staff accommodation provided on a shared basis - No bills to stress about Breakfast, lunch, and dinner while on duty Travel to and from the resort, within Europe (subject to our staff travel policy) Visa & permits if applicable (UK Passport holders) Full training, including E-learning packages Opportunities for progression via our jump up/Jump higher programmes Uniform specific to your job role One day off per week + accrued holidays Mate's rates & family holiday discounts Emergency medical & dental insurance Opportunities to obtain additional qualifications via the Neilson Academy Feel free to use the resort equipment in your spare time 24/7 access to emergency assistance support - Independent mental health support service
Oct 01, 2025
Full time
Head Fitness Instructor - Summer 2026 - Various Mediterranean Resorts LOCATION: Europe - We have various Neilson Beach Clubs across the Mediterranean DATES: Summer seasonal, April until November REPORTS TO: Activity Manager SALARY: Up to £950 PCM gross + Shared accommodation + flights, meals + great overall package JOB DETAILS: The Head Fitness Instructor is a senior leadership position with Neilson, so you must be reliable, confident, and friendly. You'll also need strong leadership skills, a mature attitude, and a respectable level of experience within the fitness world. To be considered, you will need a valid First Aid certificate and the following qualifications: Level 2 Fitness Instructor Level 3 Personal Training You will also need to be qualified in at least ONE of the following disciplines: Qualified Pilates Instructor Qualified Yoga Teacher/Instructor - RYT 200-hour Level 2 Indoor Cycling Instructor Les Mills Bodypump Instructor Qualified Suspension Exercise Trainer Qualified Aqua Aerobics Instructor Qualified Zumba Instructor Exercise to Music Please see the Fitness, Enhanced or the Advanced Fitness Instructor job details if you do not fit the criteria for this role. Our Fitness Instructors must be passionate about fitness, energetic, friendly, and happy to work independently. You must have group session instructional experience and a high level of personal fitness as you will regularly guide 5km runs and lead 4-6 classes daily. You and your team will interact with individuals from all walks of life at varying fitness levels and deliver a varied weekly programme that is always safe, fun, and precisely tailored to your guests. You will create sessions around the facilities and equipment available in the resort and draw upon your team's skills, knowledge, and training. Your team will receive plenty of additional support and training, plus gain additional experience teaching various disciplines, such as: Aqua Aerobics Stretch & Relax Zumba Yoga Pilates Kids fitness sessions Boxercise Gym sessions Personal training Circuit training HIIT We have plenty to keep our staff motivated with lots of fantastic activities, including dinghy sailing, windsurfing, kayaking, stand-up paddle boarding, water skiing, wakeboarding, cycling and tennis as part of the deal. Working for Neilson is more than a job; it's a lifestyle. Spend the summer season based in one of our beautiful beach club resorts, where it's all about sharing your passion for the activities you love. You'll be working hard, but the work is fun, and there's always plenty of time to play. We're looking for friendly, energetic, and approachable people who can build rapport with ease. Individuals who can instil confidence that every element of a Neilson holiday is delivered by a team who cares. Please note: All Neilson Active staff are DBS-checked. JOB CRITERIA & RESPONSIBILITIES To successfully lead your team to deliver outstanding Fitness coaching in line with the Neilson programme. Prepare suitable experience and ability-based sessions for adults and children. Create and organise lesson plans to incorporate warm-ups and cool downs. Operate a programme incorporating group classes and personal training sessions. Demonstrate and deliver effective techniques to accommodate varying levels of fitness. Actively promote the fitness programme to increase participation. Ensure fitness supplies are always well monitored and stocked. Inform the line manager promptly when orders are require You will train new or peak season instructors with the knowledge and skills to deliver the Neilson fitness programme. To ensure the highest standard of health and safety is adhered to. To fully advise guests on the practical/safe use of all equipment. Take personal responsibility for the maintenance, repair, and security of all Neilson fitness equipment. Ensure that the appearance of the fitness areas always meets guest expectations. To organise/host social events and briefings. Be prepared to move between resorts according to the operational needs of the business. Willing to help out and cover in other departments as required but the business. Airport transfers - As the first point of guest contact, you'll be confident and consistently deliver excellent, personable, informative, and efficient airport transfers to and from the resort. FIRST AID REQUIREMENTS A First Aid certificate is a prerequisite for ALL Neilson Active job roles. Your certificate MUST be valid for the duration of your contract, which we will validate as part of your onboarding process. At a minimum, your First Aid Course MUST be an attended full-day practical course. We also encourage anyone working closely with children to consider obtaining their Paediatric First Aid at Work certificate; however, this is not an obligation for the job. You can search for First Aid at work courses below: Red Cross St Johns Ambulance QUALIFICATIONS AND EXPERIENCE REQUIRED See the full qualification details above. Experience leading, managing and inspiring within the fitness industry - Highly beneficial. An understanding of current fitness developments. A solid understanding and knowledge of physiology and anatomy. Understanding in the use of fitness equipment and the associated safety procedures. Excellent communication and interpersonal skills. The ability to work well under pressure in a fast-paced environment. Strong organisational and time management skills. Flexible to work all the required hours with your team to get the job done well. Ability to deliver fun, engaging, safe and informative tuition. The ability to confidently hold a conversation and instruct in English. The ability to work well, independently, as part of a team, and to maintain effective working relationships. WORKING FOR NEILSON There is much to be gained from working anywhere within the Neilson programme. The people skills, the life skills, the confidence you'll develop, and the overall experience will stay with you forever. You will have the time of your life, make a bunch of new friends, enjoy mad adventures, and create stories you'll be telling for years. The package includes: Staff accommodation provided on a shared basis - No bills to stress about Breakfast, lunch, and dinner while on duty Travel to and from the resort, within Europe (subject to our staff travel policy) Visa & permits if applicable (UK Passport holders) Full training, including E-learning packages Opportunities for progression via our jump up/Jump higher programmes Uniform specific to your job role One day off per week + accrued holidays Mate's rates & family holiday discounts Emergency medical & dental insurance Opportunities to obtain additional qualifications via the Neilson Academy Feel free to use the resort equipment in your spare time 24/7 access to emergency assistance support - Independent mental health support service
SUMMER 2025 - Enhanced Fitness Instructor - Various Mediterranean Resorts Location: Europe - We have various Neilson Beach Clubs across the Mediterranean Dates: Summer seasonal, April until November Reports to: Head Fitness Instructor/Activity Manager Salary: Up to £800 PCM gross + Shared Accommodation, Flights, Meals & Great Overall Package. JOB DETAILS: This is our mid-level position within the Fitness Team. To be considered, you will need a valid First Aid certificate and the following qualifications: Level 2 Fitness Instructor Level 3 Personal Training You will also need to be qualified in at least ONE of the following disciplines: Qualified Pilates Instructor Qualified Yoga Teacher/Instructor - RYT 200-hour Level 2 Indoor Cycling Instructor Les Mills Bodypump Instructor Qualified Suspension Exercise Trainer Qualified Aqua Aerobics Instructor Qualified Zumba Instructor Please see our Advanced Fitness Instructor job details if you hold your Exercise to Music qualification. A Neilson holiday would only be complete with dedicated fitness professionals. Our Fitness Instructors must be passionate about fitness, energetic, friendly, and happy to work independently. You will need group session instructional experience and a high level of personal fitness as you will regularly guide 5km runs and lead 4-6 classes daily. You will deliver a varied weekly programme that is always safe, fun, and precisely tailored to your guests. You will interact with individuals from all walks of life at varying fitness levels, enabling you to inspire and continually expand your personal fitness experience. You will create your sessions around the facilities and equipment available in the resort and draw upon your skills, knowledge, and training. We will receive plenty of additional support and training. If you are up for the challenge and willing to learn, you will also gain additional experience teaching various disciplines, such as: Aqua Aerobics Stretch & Relax Zumba Yoga Pilates Kids Fitness sessions Boxercise Gym sessions Personal training Circuit training HIIT We have plenty to keep you motivated with lots of fantastic activities, including dinghy sailing, windsurfing, kayaking, stand-up paddle boarding, water skiing, wakeboarding, cycling and tennis as part of the deal. Working for Neilson is more than a job; it's a lifestyle. Spend the summer season based in one of our beautiful beach club resorts, where it's all about sharing your passion for the activities you love. You'll be working hard, but the work is fun, and there's always plenty of time to play. We're looking for friendly, energetic, and approachable people who can build rapport with ease. Individuals who can instil confidence that every element of a Neilson holiday is delivered by a team who cares. Please note: All Neilson Active staff are DBS-checked. JOB CRITERIA & RESPONSIBILITIES To deliver outstanding Fitness coaching in line with the Neilson programme. Prepare suitable experience and ability-based sessions for adults and children. Create and organise lesson plans to incorporate warm-ups and cool downs. Operate a programme incorporating group classes and personal training sessions. Demonstrate and deliver effective techniques to accommodate varying levels of fitness. Actively promote the fitness programme to increase participation. Ensure fitness supplies are always well monitored and stocked. Inform the line manager promptly when orders are required. To assist with training new or peak season instructors with the knowledge and skills to deliver the Neilson fitness programme. To ensure the highest standard of health and safety is adhered to. To fully advise guests on the practical/safe use of all equipment. Take personal responsibility for the maintenance, repair, and security of all Neilson fitness equipment. Ensure that the appearance of the fitness areas always meets guest expectations. To organise/host social events and briefings. Be prepared to move between resorts according to the operational needs of the business. Willing to help out and cover in other departments as required but the business. Airport transfers - As the first point of guest contact, you'll be confident and consistently deliver excellent, personable, informative, and efficient airport transfers to and from the resort. FIRST AID REQUIREMENTS A First Aid certificate is a prerequisite for ALL Neilson Active job roles. Your certificate MUST be valid for the duration of your contract, which we will validate as part of your onboarding process. At a minimum, your First Aid Course MUST be an attended full-day practical course. We also encourage anyone working closely with children to consider obtaining their Paediatric First Aid at Work certificate; however, this is not an obligation for the job. QUALIFICATIONS AND EXPERIENCE REQUIRED See the full qualification details above. An understanding of current fitness developments. A solid understanding and knowledge of physiology and anatomy. Understanding in the use of fitness equipment and the associated safety procedures. Excellent communication and interpersonal skills. The ability to work well under pressure in a fast-paced environment. Strong organisational and time management skills. Flexible to work all the required hours with your team to get the job done well. Ability to deliver fun, engaging, safe and informative tuition. The ability to confidently hold a conversation and instruct in English. The ability to work well, independently, as part of a team, and to maintain effective working relationships. WORKING FOR NEILSON There is much to be gained from working anywhere within the Neilson programme. The people skills, the life skills, the confidence you'll develop, and the overall experience will stay with you forever. You will have the time of your life, make a bunch of new friends, enjoy mad adventures, and create stories you'll be telling for years. The package includes: Staff accommodation provided on a shared basis - No bills to stress about Breakfast, lunch, and dinner while on duty Travel to and from the resort, within Europe (subject to our staff travel policy) Visa & permits if applicable (UK Passport holders) Full training, including E-learning packages Opportunities for progression via our jump up/Jump higher programmes Uniform specific to your job role One day off per week + accrued holidays Mate's rates & family holiday discounts Emergency medical & dental insurance (UK residents) Opportunities to obtain additional qualifications via the Neilson Academy Feel free to use the resort equipment in your spare time 24/7 access to CCP - Independent mental health support service EU residents need to make separate insurance arrangements - The Neilson HR team will provide further details once a job offer is accepted.
Oct 01, 2025
Full time
SUMMER 2025 - Enhanced Fitness Instructor - Various Mediterranean Resorts Location: Europe - We have various Neilson Beach Clubs across the Mediterranean Dates: Summer seasonal, April until November Reports to: Head Fitness Instructor/Activity Manager Salary: Up to £800 PCM gross + Shared Accommodation, Flights, Meals & Great Overall Package. JOB DETAILS: This is our mid-level position within the Fitness Team. To be considered, you will need a valid First Aid certificate and the following qualifications: Level 2 Fitness Instructor Level 3 Personal Training You will also need to be qualified in at least ONE of the following disciplines: Qualified Pilates Instructor Qualified Yoga Teacher/Instructor - RYT 200-hour Level 2 Indoor Cycling Instructor Les Mills Bodypump Instructor Qualified Suspension Exercise Trainer Qualified Aqua Aerobics Instructor Qualified Zumba Instructor Please see our Advanced Fitness Instructor job details if you hold your Exercise to Music qualification. A Neilson holiday would only be complete with dedicated fitness professionals. Our Fitness Instructors must be passionate about fitness, energetic, friendly, and happy to work independently. You will need group session instructional experience and a high level of personal fitness as you will regularly guide 5km runs and lead 4-6 classes daily. You will deliver a varied weekly programme that is always safe, fun, and precisely tailored to your guests. You will interact with individuals from all walks of life at varying fitness levels, enabling you to inspire and continually expand your personal fitness experience. You will create your sessions around the facilities and equipment available in the resort and draw upon your skills, knowledge, and training. We will receive plenty of additional support and training. If you are up for the challenge and willing to learn, you will also gain additional experience teaching various disciplines, such as: Aqua Aerobics Stretch & Relax Zumba Yoga Pilates Kids Fitness sessions Boxercise Gym sessions Personal training Circuit training HIIT We have plenty to keep you motivated with lots of fantastic activities, including dinghy sailing, windsurfing, kayaking, stand-up paddle boarding, water skiing, wakeboarding, cycling and tennis as part of the deal. Working for Neilson is more than a job; it's a lifestyle. Spend the summer season based in one of our beautiful beach club resorts, where it's all about sharing your passion for the activities you love. You'll be working hard, but the work is fun, and there's always plenty of time to play. We're looking for friendly, energetic, and approachable people who can build rapport with ease. Individuals who can instil confidence that every element of a Neilson holiday is delivered by a team who cares. Please note: All Neilson Active staff are DBS-checked. JOB CRITERIA & RESPONSIBILITIES To deliver outstanding Fitness coaching in line with the Neilson programme. Prepare suitable experience and ability-based sessions for adults and children. Create and organise lesson plans to incorporate warm-ups and cool downs. Operate a programme incorporating group classes and personal training sessions. Demonstrate and deliver effective techniques to accommodate varying levels of fitness. Actively promote the fitness programme to increase participation. Ensure fitness supplies are always well monitored and stocked. Inform the line manager promptly when orders are required. To assist with training new or peak season instructors with the knowledge and skills to deliver the Neilson fitness programme. To ensure the highest standard of health and safety is adhered to. To fully advise guests on the practical/safe use of all equipment. Take personal responsibility for the maintenance, repair, and security of all Neilson fitness equipment. Ensure that the appearance of the fitness areas always meets guest expectations. To organise/host social events and briefings. Be prepared to move between resorts according to the operational needs of the business. Willing to help out and cover in other departments as required but the business. Airport transfers - As the first point of guest contact, you'll be confident and consistently deliver excellent, personable, informative, and efficient airport transfers to and from the resort. FIRST AID REQUIREMENTS A First Aid certificate is a prerequisite for ALL Neilson Active job roles. Your certificate MUST be valid for the duration of your contract, which we will validate as part of your onboarding process. At a minimum, your First Aid Course MUST be an attended full-day practical course. We also encourage anyone working closely with children to consider obtaining their Paediatric First Aid at Work certificate; however, this is not an obligation for the job. QUALIFICATIONS AND EXPERIENCE REQUIRED See the full qualification details above. An understanding of current fitness developments. A solid understanding and knowledge of physiology and anatomy. Understanding in the use of fitness equipment and the associated safety procedures. Excellent communication and interpersonal skills. The ability to work well under pressure in a fast-paced environment. Strong organisational and time management skills. Flexible to work all the required hours with your team to get the job done well. Ability to deliver fun, engaging, safe and informative tuition. The ability to confidently hold a conversation and instruct in English. The ability to work well, independently, as part of a team, and to maintain effective working relationships. WORKING FOR NEILSON There is much to be gained from working anywhere within the Neilson programme. The people skills, the life skills, the confidence you'll develop, and the overall experience will stay with you forever. You will have the time of your life, make a bunch of new friends, enjoy mad adventures, and create stories you'll be telling for years. The package includes: Staff accommodation provided on a shared basis - No bills to stress about Breakfast, lunch, and dinner while on duty Travel to and from the resort, within Europe (subject to our staff travel policy) Visa & permits if applicable (UK Passport holders) Full training, including E-learning packages Opportunities for progression via our jump up/Jump higher programmes Uniform specific to your job role One day off per week + accrued holidays Mate's rates & family holiday discounts Emergency medical & dental insurance (UK residents) Opportunities to obtain additional qualifications via the Neilson Academy Feel free to use the resort equipment in your spare time 24/7 access to CCP - Independent mental health support service EU residents need to make separate insurance arrangements - The Neilson HR team will provide further details once a job offer is accepted.
Retail Sales Assistant - Jollyes The Pet People - Chester. Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents and build a grrrreat career with Jollyes. Following exciting recent growth, we're looking for a talented individual to be a Sales Assistant in our Chester store. This is a fantastic opportunity to join a company voted Best Retailer 2024 ( by Retail Week and included in the Sunday Times ' Best Places to Work ' list. So, what's in it for you? The Benefits :At Jollyes, we're as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it's needed most. £8.18 - £12.21 per hour plus bonus potential up £1000 p.a. paid in two installments, terms and conditions apply. iTrent financial wellbeing package, powered by Wagestream, enabling access to earnings before pay day plus lots more discounts and savings benefits. Retail Trust membership - counselling, wellbeing and financial support for the retail industry Colleague 'Treats' - numerous discounts on up to 800 high street retailers and online service providers from groceries to holidays and cinema trips Colleague 'We Care' wellbeing & medical support services - online GP, mental health support, get fit programme and much more (including 'Tooth Fairy' dentist on demand). 30% off Jollyes branded products (and 20% off other brands in store for your pet's needs!) with discounts for our groomers and pet clinics too. Workplace pension scheme provided by Legal & General (contributions EE 3%, ER 5%) Free colleague uniform and on-site parking Additional paid leave for your wedding, new pet coming home and your birthday off! Enhanced Maternity leave - Full pay for first 26 weeks before reverting to SMP for 13 weeks. (or 6 weeks at full pay followed by 33 weeks at SMP if under 2 yrs service) Enhanced Paternity leave - partners to receive 4 weeks full pay (or 2 weeks full pay under 2 yrs svc) Top Dog Award scheme - colleague nomination scheme to recognise great service and the Jollyes values with a 'Cat nap day' to enjoy a day off on Jollyes, as well as a 'Top Dog' badge and certificate Buy/Sell holiday scheme - can purchase or sell up to 5 days provided it doesn't take you below the minimum entitlement! Cycle2Work scheme - up to 47% off a new bike & accessories via Halfords Care concierge supporting colleagues who are carers with access to information, services and benefits Alvie health coaching / cancer support (specialist nurses, physio's, nutritionists, psychologists ) Discounted membership for David Lloyd Clubs - access to gym, pool, spa, classes, racquet sports, kids clubs and more Learning & Development for future progression into specialist or Key Holder roles, Management or Support roles - you really can have a great career with Jollyes! = Pro rata for part time colleagues What do we need from you?: Your role as a Sales Assistant will be to help your store colleagues to maximise the potential of the store by providing genuinely helpful and friendly customer service, upholding great store standards with available stock and clean and tidy presentation, and promoting responsible pet ownership. We are seeking people with a fun personality who are great at interacting with pets and people. Enjoy the challenges of a fast-paced retail workplace. Ideally, you will have experience in a similar, customer facing environment and have a hands-on approach. Most of all, you must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand, sharing our values of being: Genuine, Wise, Focused, Eager, Together. A high level of flexibility is required as our opening hours include evenings and weekends. Therefore you should be flexible to cover any shifts over 7 days. Part time, permanent position - 10 hours per week About Jollyes The Pet People Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for ' Best Retailer 2024 ' (under £250m t/o), and listed in the Sunday Times ' Best Places to Work ' you really can be sure you're joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too! To Apply If you're keen to develop your career in retail and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Sales Assistant!
Oct 01, 2025
Full time
Retail Sales Assistant - Jollyes The Pet People - Chester. Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents and build a grrrreat career with Jollyes. Following exciting recent growth, we're looking for a talented individual to be a Sales Assistant in our Chester store. This is a fantastic opportunity to join a company voted Best Retailer 2024 ( by Retail Week and included in the Sunday Times ' Best Places to Work ' list. So, what's in it for you? The Benefits :At Jollyes, we're as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it's needed most. £8.18 - £12.21 per hour plus bonus potential up £1000 p.a. paid in two installments, terms and conditions apply. iTrent financial wellbeing package, powered by Wagestream, enabling access to earnings before pay day plus lots more discounts and savings benefits. Retail Trust membership - counselling, wellbeing and financial support for the retail industry Colleague 'Treats' - numerous discounts on up to 800 high street retailers and online service providers from groceries to holidays and cinema trips Colleague 'We Care' wellbeing & medical support services - online GP, mental health support, get fit programme and much more (including 'Tooth Fairy' dentist on demand). 30% off Jollyes branded products (and 20% off other brands in store for your pet's needs!) with discounts for our groomers and pet clinics too. Workplace pension scheme provided by Legal & General (contributions EE 3%, ER 5%) Free colleague uniform and on-site parking Additional paid leave for your wedding, new pet coming home and your birthday off! Enhanced Maternity leave - Full pay for first 26 weeks before reverting to SMP for 13 weeks. (or 6 weeks at full pay followed by 33 weeks at SMP if under 2 yrs service) Enhanced Paternity leave - partners to receive 4 weeks full pay (or 2 weeks full pay under 2 yrs svc) Top Dog Award scheme - colleague nomination scheme to recognise great service and the Jollyes values with a 'Cat nap day' to enjoy a day off on Jollyes, as well as a 'Top Dog' badge and certificate Buy/Sell holiday scheme - can purchase or sell up to 5 days provided it doesn't take you below the minimum entitlement! Cycle2Work scheme - up to 47% off a new bike & accessories via Halfords Care concierge supporting colleagues who are carers with access to information, services and benefits Alvie health coaching / cancer support (specialist nurses, physio's, nutritionists, psychologists ) Discounted membership for David Lloyd Clubs - access to gym, pool, spa, classes, racquet sports, kids clubs and more Learning & Development for future progression into specialist or Key Holder roles, Management or Support roles - you really can have a great career with Jollyes! = Pro rata for part time colleagues What do we need from you?: Your role as a Sales Assistant will be to help your store colleagues to maximise the potential of the store by providing genuinely helpful and friendly customer service, upholding great store standards with available stock and clean and tidy presentation, and promoting responsible pet ownership. We are seeking people with a fun personality who are great at interacting with pets and people. Enjoy the challenges of a fast-paced retail workplace. Ideally, you will have experience in a similar, customer facing environment and have a hands-on approach. Most of all, you must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand, sharing our values of being: Genuine, Wise, Focused, Eager, Together. A high level of flexibility is required as our opening hours include evenings and weekends. Therefore you should be flexible to cover any shifts over 7 days. Part time, permanent position - 10 hours per week About Jollyes The Pet People Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for ' Best Retailer 2024 ' (under £250m t/o), and listed in the Sunday Times ' Best Places to Work ' you really can be sure you're joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too! To Apply If you're keen to develop your career in retail and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Sales Assistant!
SUMMER 2025 - Enhanced Fitness Instructor - Various Mediterranean Resorts Location: Europe - We have various Neilson Beach Clubs across the Mediterranean Dates: Summer seasonal, April until November Reports to: Head Fitness Instructor/Activity Manager Salary: Up to £800 PCM gross + Shared Accommodation, Flights, Meals & Great Overall Package. JOB DETAILS: This is our mid-level position within the Fitness Team. To be considered, you will need a valid First Aid certificate and the following qualifications: Level 2 Fitness Instructor Level 3 Personal Training You will also need to be qualified in at least ONE of the following disciplines: Qualified Pilates Instructor Qualified Yoga Teacher/Instructor - RYT 200-hour Level 2 Indoor Cycling Instructor Les Mills Bodypump Instructor Qualified Suspension Exercise Trainer Qualified Aqua Aerobics Instructor Qualified Zumba Instructor Please see our Advanced Fitness Instructor job details if you hold your Exercise to Music qualification. A Neilson holiday would only be complete with dedicated fitness professionals. Our Fitness Instructors must be passionate about fitness, energetic, friendly, and happy to work independently. You will need group session instructional experience and a high level of personal fitness as you will regularly guide 5km runs and lead 4-6 classes daily. You will deliver a varied weekly programme that is always safe, fun, and precisely tailored to your guests. You will interact with individuals from all walks of life at varying fitness levels, enabling you to inspire and continually expand your personal fitness experience. You will create your sessions around the facilities and equipment available in the resort and draw upon your skills, knowledge, and training. We will receive plenty of additional support and training. If you are up for the challenge and willing to learn, you will also gain additional experience teaching various disciplines, such as: Aqua Aerobics Stretch & Relax Zumba Yoga Pilates Kids Fitness sessions Boxercise Gym sessions Personal training Circuit training HIIT We have plenty to keep you motivated with lots of fantastic activities, including dinghy sailing, windsurfing, kayaking, stand-up paddle boarding, water skiing, wakeboarding, cycling and tennis as part of the deal. Working for Neilson is more than a job; it's a lifestyle. Spend the summer season based in one of our beautiful beach club resorts, where it's all about sharing your passion for the activities you love. You'll be working hard, but the work is fun, and there's always plenty of time to play. We're looking for friendly, energetic, and approachable people who can build rapport with ease. Individuals who can instil confidence that every element of a Neilson holiday is delivered by a team who cares. Please note: All Neilson Active staff are DBS-checked. JOB CRITERIA & RESPONSIBILITIES To deliver outstanding Fitness coaching in line with the Neilson programme. Prepare suitable experience and ability-based sessions for adults and children. Create and organise lesson plans to incorporate warm-ups and cool downs. Operate a programme incorporating group classes and personal training sessions. Demonstrate and deliver effective techniques to accommodate varying levels of fitness. Actively promote the fitness programme to increase participation. Ensure fitness supplies are always well monitored and stocked. Inform the line manager promptly when orders are required. To assist with training new or peak season instructors with the knowledge and skills to deliver the Neilson fitness programme. To ensure the highest standard of health and safety is adhered to. To fully advise guests on the practical/safe use of all equipment. Take personal responsibility for the maintenance, repair, and security of all Neilson fitness equipment. Ensure that the appearance of the fitness areas always meets guest expectations. To organise/host social events and briefings. Be prepared to move between resorts according to the operational needs of the business. Willing to help out and cover in other departments as required but the business. Airport transfers - As the first point of guest contact, you'll be confident and consistently deliver excellent, personable, informative, and efficient airport transfers to and from the resort. FIRST AID REQUIREMENTS A First Aid certificate is a prerequisite for ALL Neilson Active job roles. Your certificate MUST be valid for the duration of your contract, which we will validate as part of your onboarding process. At a minimum, your First Aid Course MUST be an attended full-day practical course. We also encourage anyone working closely with children to consider obtaining their Paediatric First Aid at Work certificate; however, this is not an obligation for the job. QUALIFICATIONS AND EXPERIENCE REQUIRED See the full qualification details above. An understanding of current fitness developments. A solid understanding and knowledge of physiology and anatomy. Understanding in the use of fitness equipment and the associated safety procedures. Excellent communication and interpersonal skills. The ability to work well under pressure in a fast-paced environment. Strong organisational and time management skills. Flexible to work all the required hours with your team to get the job done well. Ability to deliver fun, engaging, safe and informative tuition. The ability to confidently hold a conversation and instruct in English. The ability to work well, independently, as part of a team, and to maintain effective working relationships. WORKING FOR NEILSON There is much to be gained from working anywhere within the Neilson programme. The people skills, the life skills, the confidence you'll develop, and the overall experience will stay with you forever. You will have the time of your life, make a bunch of new friends, enjoy mad adventures, and create stories you'll be telling for years. The package includes: Staff accommodation provided on a shared basis - No bills to stress about Breakfast, lunch, and dinner while on duty Travel to and from the resort, within Europe (subject to our staff travel policy) Visa & permits if applicable (UK Passport holders) Full training, including E-learning packages Opportunities for progression via our jump up/Jump higher programmes Uniform specific to your job role One day off per week + accrued holidays Mate's rates & family holiday discounts Emergency medical & dental insurance (UK residents) Opportunities to obtain additional qualifications via the Neilson Academy Feel free to use the resort equipment in your spare time 24/7 access to CCP - Independent mental health support service EU residents need to make separate insurance arrangements - The Neilson HR team will provide further details once a job offer is accepted.
Oct 01, 2025
Full time
SUMMER 2025 - Enhanced Fitness Instructor - Various Mediterranean Resorts Location: Europe - We have various Neilson Beach Clubs across the Mediterranean Dates: Summer seasonal, April until November Reports to: Head Fitness Instructor/Activity Manager Salary: Up to £800 PCM gross + Shared Accommodation, Flights, Meals & Great Overall Package. JOB DETAILS: This is our mid-level position within the Fitness Team. To be considered, you will need a valid First Aid certificate and the following qualifications: Level 2 Fitness Instructor Level 3 Personal Training You will also need to be qualified in at least ONE of the following disciplines: Qualified Pilates Instructor Qualified Yoga Teacher/Instructor - RYT 200-hour Level 2 Indoor Cycling Instructor Les Mills Bodypump Instructor Qualified Suspension Exercise Trainer Qualified Aqua Aerobics Instructor Qualified Zumba Instructor Please see our Advanced Fitness Instructor job details if you hold your Exercise to Music qualification. A Neilson holiday would only be complete with dedicated fitness professionals. Our Fitness Instructors must be passionate about fitness, energetic, friendly, and happy to work independently. You will need group session instructional experience and a high level of personal fitness as you will regularly guide 5km runs and lead 4-6 classes daily. You will deliver a varied weekly programme that is always safe, fun, and precisely tailored to your guests. You will interact with individuals from all walks of life at varying fitness levels, enabling you to inspire and continually expand your personal fitness experience. You will create your sessions around the facilities and equipment available in the resort and draw upon your skills, knowledge, and training. We will receive plenty of additional support and training. If you are up for the challenge and willing to learn, you will also gain additional experience teaching various disciplines, such as: Aqua Aerobics Stretch & Relax Zumba Yoga Pilates Kids Fitness sessions Boxercise Gym sessions Personal training Circuit training HIIT We have plenty to keep you motivated with lots of fantastic activities, including dinghy sailing, windsurfing, kayaking, stand-up paddle boarding, water skiing, wakeboarding, cycling and tennis as part of the deal. Working for Neilson is more than a job; it's a lifestyle. Spend the summer season based in one of our beautiful beach club resorts, where it's all about sharing your passion for the activities you love. You'll be working hard, but the work is fun, and there's always plenty of time to play. We're looking for friendly, energetic, and approachable people who can build rapport with ease. Individuals who can instil confidence that every element of a Neilson holiday is delivered by a team who cares. Please note: All Neilson Active staff are DBS-checked. JOB CRITERIA & RESPONSIBILITIES To deliver outstanding Fitness coaching in line with the Neilson programme. Prepare suitable experience and ability-based sessions for adults and children. Create and organise lesson plans to incorporate warm-ups and cool downs. Operate a programme incorporating group classes and personal training sessions. Demonstrate and deliver effective techniques to accommodate varying levels of fitness. Actively promote the fitness programme to increase participation. Ensure fitness supplies are always well monitored and stocked. Inform the line manager promptly when orders are required. To assist with training new or peak season instructors with the knowledge and skills to deliver the Neilson fitness programme. To ensure the highest standard of health and safety is adhered to. To fully advise guests on the practical/safe use of all equipment. Take personal responsibility for the maintenance, repair, and security of all Neilson fitness equipment. Ensure that the appearance of the fitness areas always meets guest expectations. To organise/host social events and briefings. Be prepared to move between resorts according to the operational needs of the business. Willing to help out and cover in other departments as required but the business. Airport transfers - As the first point of guest contact, you'll be confident and consistently deliver excellent, personable, informative, and efficient airport transfers to and from the resort. FIRST AID REQUIREMENTS A First Aid certificate is a prerequisite for ALL Neilson Active job roles. Your certificate MUST be valid for the duration of your contract, which we will validate as part of your onboarding process. At a minimum, your First Aid Course MUST be an attended full-day practical course. We also encourage anyone working closely with children to consider obtaining their Paediatric First Aid at Work certificate; however, this is not an obligation for the job. QUALIFICATIONS AND EXPERIENCE REQUIRED See the full qualification details above. An understanding of current fitness developments. A solid understanding and knowledge of physiology and anatomy. Understanding in the use of fitness equipment and the associated safety procedures. Excellent communication and interpersonal skills. The ability to work well under pressure in a fast-paced environment. Strong organisational and time management skills. Flexible to work all the required hours with your team to get the job done well. Ability to deliver fun, engaging, safe and informative tuition. The ability to confidently hold a conversation and instruct in English. The ability to work well, independently, as part of a team, and to maintain effective working relationships. WORKING FOR NEILSON There is much to be gained from working anywhere within the Neilson programme. The people skills, the life skills, the confidence you'll develop, and the overall experience will stay with you forever. You will have the time of your life, make a bunch of new friends, enjoy mad adventures, and create stories you'll be telling for years. The package includes: Staff accommodation provided on a shared basis - No bills to stress about Breakfast, lunch, and dinner while on duty Travel to and from the resort, within Europe (subject to our staff travel policy) Visa & permits if applicable (UK Passport holders) Full training, including E-learning packages Opportunities for progression via our jump up/Jump higher programmes Uniform specific to your job role One day off per week + accrued holidays Mate's rates & family holiday discounts Emergency medical & dental insurance (UK residents) Opportunities to obtain additional qualifications via the Neilson Academy Feel free to use the resort equipment in your spare time 24/7 access to CCP - Independent mental health support service EU residents need to make separate insurance arrangements - The Neilson HR team will provide further details once a job offer is accepted.
Retail Sales Assistant - Jollyes The Pet People - Warmley. Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents and build a grrrreat career with Jollyes. Following exciting recent growth, we're looking for a talented individual to be a Sales Assistant in our Warmley store. This is a fantastic opportunity to join a company voted Best Retailer 2024 ( by Retail Week and included in the Sunday Times ' Best Places to Work ' list. So, what's in it for you? The Benefits :At Jollyes, we're as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it's needed most. £8.18 - £12.21 per hour plus bonus potential up £1000 p.a. paid in two installments, terms and conditions apply. iTrent financial wellbeing package, powered by Wagestream, enabling access to earnings before pay day plus lots more discounts and savings benefits. Retail Trust membership - counselling, wellbeing and financial support for the retail industry Colleague 'Treats' - numerous discounts on up to 800 high street retailers and online service providers from groceries to holidays and cinema trips Colleague 'We Care' wellbeing & medical support services - online GP, mental health support, get fit programme and much more (including 'Tooth Fairy' dentist on demand). 30% off Jollyes branded products (and 20% off other brands in store for your pet's needs!) with discounts for our groomers and pet clinics too. Workplace pension scheme provided by Legal & General (contributions EE 3%, ER 5%) Free colleague uniform and on-site parking Additional paid leave for your wedding, new pet coming home and your birthday off! Enhanced Maternity leave - Full pay for first 26 weeks before reverting to SMP for 13 weeks. (or 6 weeks at full pay followed by 33 weeks at SMP if under 2 yrs service) Enhanced Paternity leave - partners to receive 4 weeks full pay (or 2 weeks full pay under 2 yrs svc) Top Dog Award scheme - colleague nomination scheme to recognise great service and the Jollyes values with a 'Cat nap day' to enjoy a day off on Jollyes, as well as a 'Top Dog' badge and certificate Buy/Sell holiday scheme - can purchase or sell up to 5 days provided it doesn't take you below the minimum entitlement! Cycle2Work scheme - up to 47% off a new bike & accessories via Halfords Care concierge supporting colleagues who are carers with access to information, services and benefits Alvie health coaching / cancer support (specialist nurses, physio's, nutritionists, psychologists ) Discounted membership for David Lloyd Clubs - access to gym, pool, spa, classes, racquet sports, kids clubs and more Learning & Development for future progression into specialist or Key Holder roles, Management or Support roles - you really can have a great career with Jollyes! = Pro rata for part time colleagues What do we need from you?: Your role as a Sales Assistant will be to help your store colleagues to maximise the potential of the store by providing genuinely helpful and friendly customer service, upholding great store standards with available stock and clean and tidy presentation, and promoting responsible pet ownership. We are seeking people with a fun personality who are great at interacting with pets and people. Enjoy the challenges of a fast-paced retail workplace. Ideally, you will have experience in a similar, customer facing environment and have a hands-on approach. Most of all, you must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand, sharing our values of being: Genuine, Wise, Focused, Eager, Together. A high level of flexibility is required as our opening hours include evenings and weekends. Therefore you should be flexible to cover any shifts over 7 days. Part time, permanent position - 12 hours per week About Jollyes The Pet People Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for ' Best Retailer 2024 ' (under £250m t/o), and listed in the Sunday Times ' Best Places to Work ' you really can be sure you're joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too! To Apply If you're keen to develop your career in retail and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Sales Assistant!
Oct 01, 2025
Full time
Retail Sales Assistant - Jollyes The Pet People - Warmley. Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents and build a grrrreat career with Jollyes. Following exciting recent growth, we're looking for a talented individual to be a Sales Assistant in our Warmley store. This is a fantastic opportunity to join a company voted Best Retailer 2024 ( by Retail Week and included in the Sunday Times ' Best Places to Work ' list. So, what's in it for you? The Benefits :At Jollyes, we're as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it's needed most. £8.18 - £12.21 per hour plus bonus potential up £1000 p.a. paid in two installments, terms and conditions apply. iTrent financial wellbeing package, powered by Wagestream, enabling access to earnings before pay day plus lots more discounts and savings benefits. Retail Trust membership - counselling, wellbeing and financial support for the retail industry Colleague 'Treats' - numerous discounts on up to 800 high street retailers and online service providers from groceries to holidays and cinema trips Colleague 'We Care' wellbeing & medical support services - online GP, mental health support, get fit programme and much more (including 'Tooth Fairy' dentist on demand). 30% off Jollyes branded products (and 20% off other brands in store for your pet's needs!) with discounts for our groomers and pet clinics too. Workplace pension scheme provided by Legal & General (contributions EE 3%, ER 5%) Free colleague uniform and on-site parking Additional paid leave for your wedding, new pet coming home and your birthday off! Enhanced Maternity leave - Full pay for first 26 weeks before reverting to SMP for 13 weeks. (or 6 weeks at full pay followed by 33 weeks at SMP if under 2 yrs service) Enhanced Paternity leave - partners to receive 4 weeks full pay (or 2 weeks full pay under 2 yrs svc) Top Dog Award scheme - colleague nomination scheme to recognise great service and the Jollyes values with a 'Cat nap day' to enjoy a day off on Jollyes, as well as a 'Top Dog' badge and certificate Buy/Sell holiday scheme - can purchase or sell up to 5 days provided it doesn't take you below the minimum entitlement! Cycle2Work scheme - up to 47% off a new bike & accessories via Halfords Care concierge supporting colleagues who are carers with access to information, services and benefits Alvie health coaching / cancer support (specialist nurses, physio's, nutritionists, psychologists ) Discounted membership for David Lloyd Clubs - access to gym, pool, spa, classes, racquet sports, kids clubs and more Learning & Development for future progression into specialist or Key Holder roles, Management or Support roles - you really can have a great career with Jollyes! = Pro rata for part time colleagues What do we need from you?: Your role as a Sales Assistant will be to help your store colleagues to maximise the potential of the store by providing genuinely helpful and friendly customer service, upholding great store standards with available stock and clean and tidy presentation, and promoting responsible pet ownership. We are seeking people with a fun personality who are great at interacting with pets and people. Enjoy the challenges of a fast-paced retail workplace. Ideally, you will have experience in a similar, customer facing environment and have a hands-on approach. Most of all, you must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand, sharing our values of being: Genuine, Wise, Focused, Eager, Together. A high level of flexibility is required as our opening hours include evenings and weekends. Therefore you should be flexible to cover any shifts over 7 days. Part time, permanent position - 12 hours per week About Jollyes The Pet People Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for ' Best Retailer 2024 ' (under £250m t/o), and listed in the Sunday Times ' Best Places to Work ' you really can be sure you're joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too! To Apply If you're keen to develop your career in retail and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Sales Assistant!
Retail Store Manager - Jollyes The Pet People - Darlington. Salary £27,011 - £30,322 p.a. + bonus potential of £2-10k p.a Managing the daily operations of the store, including team management, store standards, stock management and delivering excellent customer service to our pet parents. Following exciting recent growth, Jollyes is looking for a talented individual to be the Store Manager in our Darlington store. This is a fantastic opportunity to join a company voted by Retail Week as ' Best Retailer 2024 ' ( Best Places to Work' list. The Benefits: At Jollyes, we're as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it's needed most. Competitive salary of £27,011 - £30,322 - p.a., plus annual bonus potential of £2-10k p.a. subject to reaching pre-agreed measures. iTrent financial wellbeing package, powered by Wagestream, enabling access to earnings before pay day plus lots more discounts and savings benefits. Retail Trust membership - counselling, wellbeing and financial support for the retail industry Colleague 'Treats' - numerous discounts on up to 800 high street retailers and online service providers from groceries to holidays and cinema trips Colleague 'We Care' wellbeing & medical support services - online GP, mental health support, get fit programme and much more (including 'Tooth Fairy' dentist on demand). 30% off Jollyes branded products (and 20% off other brands in store for your pet's needs!) with discounts for our groomers and pet clinics too. Workplace pension scheme provided by Legal & General (contributions EE 3%, ER 5%) Free colleague uniform and on-site parking Additional paid leave for your wedding, new pet coming home and your birthday off! Enhanced Maternity leave - Full pay for first 26 weeks before reverting to SMP for 13 weeks. (or 6 weeks at full pay followed by 33 weeks at SMP if under 2 yrs service) Enhanced Paternity leave - partners to receive 4 weeks full pay (or 2 weeks full pay under 2 yrs svc) Top Dog Award scheme - colleague nomination scheme to recognise great service and the Jollyes values with a 'Cat nap day' to enjoy a day off on Jollyes, as well as a 'Top Dog' badge and certificate Buy/Sell holiday scheme - can purchase or sell up to 5 days provided it doesn't take you below the minimum entitlement! Cycle2Work scheme - up to 47% off a new bike & accessories via Halfords Care concierge supporting colleagues who are carers with access to information, services and benefits Alvie health coaching / cancer support (specialist nurses, physio's, nutritionists, psychologists ) Discounted membership for David Lloyd Clubs - access to gym, pool, spa, classes, racquet sports, kids clubs and more Learning & Development for your ongoing skills development and future progression The Role - Store Manager: Reporting to your Regional Manager you will lead by example creating an excellent culture and working environment for your team, demonstrating our values of being: Genuine, Wise, Eager, Focused, Together. You will have full responsibility for all aspects of running a successful store. Managing KPIs around people, store standards, customer service standards and financial performance, maximising both turnover and gross margin along with control of costs. Ensure you and your team are delivering the highest standards of pet care and ensure that the welfare of pets is a top priority, promoting responsible pet ownership. Exceptional customer service by providing a great shopping experience for customers and displaying both strong pet and product knowledge. ( Training given) Responsible for recruiting, motivating, training and developing your team, reviewing and managing performance. Helping to promote Jollyes as an employer of choice within your local community. Ensuring clear communication of key business updates and individual and team objectives. The Skills: To be successful in this role, joining as a Store Manager you'll need the following skills and experience: A passion for pets and people! Delighting your customers by ensuring an unrivalled shopping experience. Previous retail store management experience, where you have taken a hands-on approach to managing the business on a daily basis and planned activity for the store's short, medium and long term success. A sound decision maker, able to communicate objectives effectively and build high performing and highly engaged teams, ensuring succession plans are in place to develop your future leaders. Able to demonstrate a proven track record in developing business performance and exceeding KPIs, whilst also delivering the highest levels of store standards including health & safety and legal compliance. You should be commercially aware, able to manage your P&L and have a proactive approach. Full time, permanent position - 40 hours per week working 5 days out of 7. About Jollyes The Pet People Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for 'Best Retailer 2024' (under £250m t/o), and listed in the Sunday Times 'Best Places to Work' you really can be sure you're joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too! To Apply If you're keen to develop your career in retail management and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Store Manager!
Sep 27, 2025
Full time
Retail Store Manager - Jollyes The Pet People - Darlington. Salary £27,011 - £30,322 p.a. + bonus potential of £2-10k p.a Managing the daily operations of the store, including team management, store standards, stock management and delivering excellent customer service to our pet parents. Following exciting recent growth, Jollyes is looking for a talented individual to be the Store Manager in our Darlington store. This is a fantastic opportunity to join a company voted by Retail Week as ' Best Retailer 2024 ' ( Best Places to Work' list. The Benefits: At Jollyes, we're as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it's needed most. Competitive salary of £27,011 - £30,322 - p.a., plus annual bonus potential of £2-10k p.a. subject to reaching pre-agreed measures. iTrent financial wellbeing package, powered by Wagestream, enabling access to earnings before pay day plus lots more discounts and savings benefits. Retail Trust membership - counselling, wellbeing and financial support for the retail industry Colleague 'Treats' - numerous discounts on up to 800 high street retailers and online service providers from groceries to holidays and cinema trips Colleague 'We Care' wellbeing & medical support services - online GP, mental health support, get fit programme and much more (including 'Tooth Fairy' dentist on demand). 30% off Jollyes branded products (and 20% off other brands in store for your pet's needs!) with discounts for our groomers and pet clinics too. Workplace pension scheme provided by Legal & General (contributions EE 3%, ER 5%) Free colleague uniform and on-site parking Additional paid leave for your wedding, new pet coming home and your birthday off! Enhanced Maternity leave - Full pay for first 26 weeks before reverting to SMP for 13 weeks. (or 6 weeks at full pay followed by 33 weeks at SMP if under 2 yrs service) Enhanced Paternity leave - partners to receive 4 weeks full pay (or 2 weeks full pay under 2 yrs svc) Top Dog Award scheme - colleague nomination scheme to recognise great service and the Jollyes values with a 'Cat nap day' to enjoy a day off on Jollyes, as well as a 'Top Dog' badge and certificate Buy/Sell holiday scheme - can purchase or sell up to 5 days provided it doesn't take you below the minimum entitlement! Cycle2Work scheme - up to 47% off a new bike & accessories via Halfords Care concierge supporting colleagues who are carers with access to information, services and benefits Alvie health coaching / cancer support (specialist nurses, physio's, nutritionists, psychologists ) Discounted membership for David Lloyd Clubs - access to gym, pool, spa, classes, racquet sports, kids clubs and more Learning & Development for your ongoing skills development and future progression The Role - Store Manager: Reporting to your Regional Manager you will lead by example creating an excellent culture and working environment for your team, demonstrating our values of being: Genuine, Wise, Eager, Focused, Together. You will have full responsibility for all aspects of running a successful store. Managing KPIs around people, store standards, customer service standards and financial performance, maximising both turnover and gross margin along with control of costs. Ensure you and your team are delivering the highest standards of pet care and ensure that the welfare of pets is a top priority, promoting responsible pet ownership. Exceptional customer service by providing a great shopping experience for customers and displaying both strong pet and product knowledge. ( Training given) Responsible for recruiting, motivating, training and developing your team, reviewing and managing performance. Helping to promote Jollyes as an employer of choice within your local community. Ensuring clear communication of key business updates and individual and team objectives. The Skills: To be successful in this role, joining as a Store Manager you'll need the following skills and experience: A passion for pets and people! Delighting your customers by ensuring an unrivalled shopping experience. Previous retail store management experience, where you have taken a hands-on approach to managing the business on a daily basis and planned activity for the store's short, medium and long term success. A sound decision maker, able to communicate objectives effectively and build high performing and highly engaged teams, ensuring succession plans are in place to develop your future leaders. Able to demonstrate a proven track record in developing business performance and exceeding KPIs, whilst also delivering the highest levels of store standards including health & safety and legal compliance. You should be commercially aware, able to manage your P&L and have a proactive approach. Full time, permanent position - 40 hours per week working 5 days out of 7. About Jollyes The Pet People Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for 'Best Retailer 2024' (under £250m t/o), and listed in the Sunday Times 'Best Places to Work' you really can be sure you're joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too! To Apply If you're keen to develop your career in retail management and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Store Manager!
Retail Store Manager - Jollyes The Pet People - Runcorn. Salary £33,873 - £38,463 p.a. + bonus potential of £2-10k p.a Managing the daily operations of the store, including team management, store standards, stock management and delivering excellent customer service to our pet parents. Following exciting recent growth, Jollyes is looking for a talented individual to be the Store Manager in our Runcorn store. This is a fantastic opportunity to join a company voted by Retail Week as ' Best Retailer 2024 ' ( Best Places to Work' list. The Benefits: At Jollyes, we're as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it's needed most. Competitive salary of £33,873 - £38,463 p.a., plus annual bonus potential of £2-10k p.a. subject to reaching pre-agreed measures. iTrent financial wellbeing package, powered by Wagestream, enabling access to earnings before pay day plus lots more discounts and savings benefits. Retail Trust membership - counselling, wellbeing and financial support for the retail industry Colleague 'Treats' - numerous discounts on up to 800 high street retailers and online service providers from groceries to holidays and cinema trips Colleague 'We Care' wellbeing & medical support services - online GP, mental health support, get fit programme and much more (including 'Tooth Fairy' dentist on demand). 30% off Jollyes branded products (and 20% off other brands in store for your pet's needs!) with discounts for our groomers and pet clinics too. Workplace pension scheme provided by Legal & General (contributions EE 3%, ER 5%) Free colleague uniform and on-site parking Additional paid leave for your wedding, new pet coming home and your birthday off! Enhanced Maternity leave - Full pay for first 26 weeks before reverting to SMP for 13 weeks. (or 6 weeks at full pay followed by 33 weeks at SMP if under 2 yrs service) Enhanced Paternity leave - partners to receive 4 weeks full pay (or 2 weeks full pay under 2 yrs svc) Top Dog Award scheme - colleague nomination scheme to recognise great service and the Jollyes values with a 'Cat nap day' to enjoy a day off on Jollyes, as well as a 'Top Dog' badge and certificate Buy/Sell holiday scheme - can purchase or sell up to 5 days provided it doesn't take you below the minimum entitlement! Cycle2Work scheme - up to 47% off a new bike & accessories via Halfords Care concierge supporting colleagues who are carers with access to information, services and benefits Alvie health coaching / cancer support (specialist nurses, physio's, nutritionists, psychologists ) Discounted membership for David Lloyd Clubs - access to gym, pool, spa, classes, racquet sports, kids clubs and more Learning & Development for your ongoing skills development and future progression The Role - Store Manager: Reporting to your Regional Manager you will lead by example creating an excellent culture and working environment for your team, demonstrating our values of being: Genuine, Wise, Eager, Focused, Together. You will have full responsibility for all aspects of running a successful store. Managing KPIs around people, store standards, customer service standards and financial performance, maximising both turnover and gross margin along with control of costs. Ensure you and your team are delivering the highest standards of pet care and ensure that the welfare of pets is a top priority, promoting responsible pet ownership. Exceptional customer service by providing a great shopping experience for customers and displaying both strong pet and product knowledge. ( Training given) Responsible for recruiting, motivating, training and developing your team, reviewing and managing performance. Helping to promote Jollyes as an employer of choice within your local community. Ensuring clear communication of key business updates and individual and team objectives. The Skills: To be successful in this role, joining as a Store Manager you'll need the following skills and experience: A passion for pets and people! Delighting your customers by ensuring an unrivalled shopping experience. Previous retail store management experience, where you have taken a hands-on approach to managing the business on a daily basis and planned activity for the store's short, medium and long term success. A sound decision maker, able to communicate objectives effectively and build high performing and highly engaged teams, ensuring succession plans are in place to develop your future leaders. Able to demonstrate a proven track record in developing business performance and exceeding KPIs, whilst also delivering the highest levels of store standards including health & safety and legal compliance. You should be commercially aware, able to manage your P&L and have a proactive approach. Full time, permanent position - 40 hours per week working 5 days out of 7. About Jollyes The Pet People Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for 'Best Retailer 2024' (under £250m t/o), and listed in the Sunday Times 'Best Places to Work' you really can be sure you're joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too! To Apply If you're keen to develop your career in retail management and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Store Manager!
Sep 27, 2025
Full time
Retail Store Manager - Jollyes The Pet People - Runcorn. Salary £33,873 - £38,463 p.a. + bonus potential of £2-10k p.a Managing the daily operations of the store, including team management, store standards, stock management and delivering excellent customer service to our pet parents. Following exciting recent growth, Jollyes is looking for a talented individual to be the Store Manager in our Runcorn store. This is a fantastic opportunity to join a company voted by Retail Week as ' Best Retailer 2024 ' ( Best Places to Work' list. The Benefits: At Jollyes, we're as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it's needed most. Competitive salary of £33,873 - £38,463 p.a., plus annual bonus potential of £2-10k p.a. subject to reaching pre-agreed measures. iTrent financial wellbeing package, powered by Wagestream, enabling access to earnings before pay day plus lots more discounts and savings benefits. Retail Trust membership - counselling, wellbeing and financial support for the retail industry Colleague 'Treats' - numerous discounts on up to 800 high street retailers and online service providers from groceries to holidays and cinema trips Colleague 'We Care' wellbeing & medical support services - online GP, mental health support, get fit programme and much more (including 'Tooth Fairy' dentist on demand). 30% off Jollyes branded products (and 20% off other brands in store for your pet's needs!) with discounts for our groomers and pet clinics too. Workplace pension scheme provided by Legal & General (contributions EE 3%, ER 5%) Free colleague uniform and on-site parking Additional paid leave for your wedding, new pet coming home and your birthday off! Enhanced Maternity leave - Full pay for first 26 weeks before reverting to SMP for 13 weeks. (or 6 weeks at full pay followed by 33 weeks at SMP if under 2 yrs service) Enhanced Paternity leave - partners to receive 4 weeks full pay (or 2 weeks full pay under 2 yrs svc) Top Dog Award scheme - colleague nomination scheme to recognise great service and the Jollyes values with a 'Cat nap day' to enjoy a day off on Jollyes, as well as a 'Top Dog' badge and certificate Buy/Sell holiday scheme - can purchase or sell up to 5 days provided it doesn't take you below the minimum entitlement! Cycle2Work scheme - up to 47% off a new bike & accessories via Halfords Care concierge supporting colleagues who are carers with access to information, services and benefits Alvie health coaching / cancer support (specialist nurses, physio's, nutritionists, psychologists ) Discounted membership for David Lloyd Clubs - access to gym, pool, spa, classes, racquet sports, kids clubs and more Learning & Development for your ongoing skills development and future progression The Role - Store Manager: Reporting to your Regional Manager you will lead by example creating an excellent culture and working environment for your team, demonstrating our values of being: Genuine, Wise, Eager, Focused, Together. You will have full responsibility for all aspects of running a successful store. Managing KPIs around people, store standards, customer service standards and financial performance, maximising both turnover and gross margin along with control of costs. Ensure you and your team are delivering the highest standards of pet care and ensure that the welfare of pets is a top priority, promoting responsible pet ownership. Exceptional customer service by providing a great shopping experience for customers and displaying both strong pet and product knowledge. ( Training given) Responsible for recruiting, motivating, training and developing your team, reviewing and managing performance. Helping to promote Jollyes as an employer of choice within your local community. Ensuring clear communication of key business updates and individual and team objectives. The Skills: To be successful in this role, joining as a Store Manager you'll need the following skills and experience: A passion for pets and people! Delighting your customers by ensuring an unrivalled shopping experience. Previous retail store management experience, where you have taken a hands-on approach to managing the business on a daily basis and planned activity for the store's short, medium and long term success. A sound decision maker, able to communicate objectives effectively and build high performing and highly engaged teams, ensuring succession plans are in place to develop your future leaders. Able to demonstrate a proven track record in developing business performance and exceeding KPIs, whilst also delivering the highest levels of store standards including health & safety and legal compliance. You should be commercially aware, able to manage your P&L and have a proactive approach. Full time, permanent position - 40 hours per week working 5 days out of 7. About Jollyes The Pet People Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for 'Best Retailer 2024' (under £250m t/o), and listed in the Sunday Times 'Best Places to Work' you really can be sure you're joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too! To Apply If you're keen to develop your career in retail management and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Store Manager!
Description Join Our Leisure Team - Where No Two Days Are the Same! At Butlin's, Getting Stuck In is more than just a value - it's how we make magic happen for our guests. We're looking for energetic, friendly, and flexible Team Members who love variety and thrive on making people smile. This is a multi-skilled role working across both our Accommodation and Leisure departments, giving you the chance to support guests in different ways throughout their stay. On Mondays and Fridays, you'll be part of our accommodation team, cleaning and preparing guest rooms ready for new arrivals - making sure everything is sparkling, welcoming, and just right. For the rest of the week, you'll switch gears and join our leisure team, getting involved in a wide range of guest activities. That could mean supporting sessions in soft play, leading pottery or ceramic painting, helping kids design their own T-shirts, or joining in with football, archery, high ropes, and more. You'll be right at the heart of the fun - guiding, encouraging, and interacting with guests of all ages. Previous experience in sports coaching or activity delivery is a bonus, but it's not essential. What really matters is your can-do attitude , positive energy , and passion for creating memorable moments . About You We're looking for high-spirited, fun-loving multi-taskers who enjoy learning new things, working with different teams, and making every guest feel special. You'll need to be confident leading activities, chatting with guests, and jumping into new tasks with enthusiasm. Whether you're looking for a short-term opportunity or a long-term career path with Butlin's, this role offers fantastic hands-on experience in some of our most guest-facing areas. Our resort operates seven days a week, so you'll need to be flexible with working hours, including evenings and weekends. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Sep 26, 2025
Full time
Description Join Our Leisure Team - Where No Two Days Are the Same! At Butlin's, Getting Stuck In is more than just a value - it's how we make magic happen for our guests. We're looking for energetic, friendly, and flexible Team Members who love variety and thrive on making people smile. This is a multi-skilled role working across both our Accommodation and Leisure departments, giving you the chance to support guests in different ways throughout their stay. On Mondays and Fridays, you'll be part of our accommodation team, cleaning and preparing guest rooms ready for new arrivals - making sure everything is sparkling, welcoming, and just right. For the rest of the week, you'll switch gears and join our leisure team, getting involved in a wide range of guest activities. That could mean supporting sessions in soft play, leading pottery or ceramic painting, helping kids design their own T-shirts, or joining in with football, archery, high ropes, and more. You'll be right at the heart of the fun - guiding, encouraging, and interacting with guests of all ages. Previous experience in sports coaching or activity delivery is a bonus, but it's not essential. What really matters is your can-do attitude , positive energy , and passion for creating memorable moments . About You We're looking for high-spirited, fun-loving multi-taskers who enjoy learning new things, working with different teams, and making every guest feel special. You'll need to be confident leading activities, chatting with guests, and jumping into new tasks with enthusiasm. Whether you're looking for a short-term opportunity or a long-term career path with Butlin's, this role offers fantastic hands-on experience in some of our most guest-facing areas. Our resort operates seven days a week, so you'll need to be flexible with working hours, including evenings and weekends. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
