A well-established international consumer business is looking to appoint a Senior Management Accountant on a 12-14 month fixed-term contract. This is a broad and visible role within the European finance team, combining financial accounting, management reporting, commercial analysis and legal entity control. You will work closely with the Finance Manager, FP&A and operational teams across the UK and Europe. The position would suit a qualified accountant who is comfortable working within a fast-paced, international and multi-entity environment. Key responsibilities Take ownership of accounting and reporting for designated UK entities and a key European commercial channel. Deliver accurate monthly and quarterly management accounts. Complete month-end and quarter-end close activities within agreed deadlines. Maintain and review balance sheet reconciliations. Investigate variances, unusual movements and potential accounting errors. Coordinate year-end audit requirements and support the preparation of statutory accounts. Maintain strong financial controls and support internal and external compliance requirements. Review revenue, margin and associated commercial provisions. Prepare accounting schedules covering areas such as returns, discounts, commissions, bad debt and deferred revenue. Work with FP&A to understand budgets, forecasts and performance variances. Analyse financial results and provide clear commentary to senior stakeholders. Partner with sales, customer service, credit control and other operational teams. Support the accounting and forecasting of corporate and head office costs. Oversee relevant lease accounting, accruals and operational provisions. Support and guide junior colleagues within the finance team. Contribute to process improvements and wider finance projects. About you Fully qualified accountant through ACCA, CIMA, ACA or an equivalent professional body. Strong experience within management accounting, financial accounting or a similarly broad finance role. Confident managing month-end reporting, balance sheet reconciliations and audit requirements. Experience working within a multi-entity, multi-currency or international organisation. Strong understanding of financial controls and statutory reporting. Comfortable interpreting financial information and explaining performance to non-finance stakeholders. Advanced Excel skills and confidence working with large volumes of financial data. Exposure to US GAAP, SOX, lease accounting, Oracle or Hyperion would be advantageous. Experience within consumer products, wholesale, retail or ecommerce would be beneficial but is not essential. What is on offer Salary of 65,000 to 72,000, depending on experience. Performance-related bonus. Hybrid and flexible working. Generous annual leave allowance. Professional development and mentoring opportunities. This is an excellent opportunity to join a highly regarded international organisation in a varied senior accounting role with genuine exposure across finance and the wider business.
Aug 13, 2026
Contractor
A well-established international consumer business is looking to appoint a Senior Management Accountant on a 12-14 month fixed-term contract. This is a broad and visible role within the European finance team, combining financial accounting, management reporting, commercial analysis and legal entity control. You will work closely with the Finance Manager, FP&A and operational teams across the UK and Europe. The position would suit a qualified accountant who is comfortable working within a fast-paced, international and multi-entity environment. Key responsibilities Take ownership of accounting and reporting for designated UK entities and a key European commercial channel. Deliver accurate monthly and quarterly management accounts. Complete month-end and quarter-end close activities within agreed deadlines. Maintain and review balance sheet reconciliations. Investigate variances, unusual movements and potential accounting errors. Coordinate year-end audit requirements and support the preparation of statutory accounts. Maintain strong financial controls and support internal and external compliance requirements. Review revenue, margin and associated commercial provisions. Prepare accounting schedules covering areas such as returns, discounts, commissions, bad debt and deferred revenue. Work with FP&A to understand budgets, forecasts and performance variances. Analyse financial results and provide clear commentary to senior stakeholders. Partner with sales, customer service, credit control and other operational teams. Support the accounting and forecasting of corporate and head office costs. Oversee relevant lease accounting, accruals and operational provisions. Support and guide junior colleagues within the finance team. Contribute to process improvements and wider finance projects. About you Fully qualified accountant through ACCA, CIMA, ACA or an equivalent professional body. Strong experience within management accounting, financial accounting or a similarly broad finance role. Confident managing month-end reporting, balance sheet reconciliations and audit requirements. Experience working within a multi-entity, multi-currency or international organisation. Strong understanding of financial controls and statutory reporting. Comfortable interpreting financial information and explaining performance to non-finance stakeholders. Advanced Excel skills and confidence working with large volumes of financial data. Exposure to US GAAP, SOX, lease accounting, Oracle or Hyperion would be advantageous. Experience within consumer products, wholesale, retail or ecommerce would be beneficial but is not essential. What is on offer Salary of 65,000 to 72,000, depending on experience. Performance-related bonus. Hybrid and flexible working. Generous annual leave allowance. Professional development and mentoring opportunities. This is an excellent opportunity to join a highly regarded international organisation in a varied senior accounting role with genuine exposure across finance and the wider business.
Business Development Manager - KronoBuild Chirk, Wrexham - Employees can work remotely Full-Time, Permanent Do you love the thrill of opening a new account and turning a cold introduction into a long-term customer Kronospan is looking for a driven, relationship-building Business Development Manager to grow our KronoDesign portfolio across distribution, manufacturing and merchant customers. Kronospan is one of the world's largest manufacturers of wood-based panels and decorative surfaces. Our melamine faced boards, HPL, compact and lacquered panels are used every day in furniture, interiors and construction projects around the globe. This is your chance to represent a genuinely market-leading product range, with the backing and resource of a global manufacturer, while having real ownership of your own new business pipeline. Job Description This is a new business role first and foremost. You'll spend your time: Opening new accounts across distribution, manufacturing and merchant businesses. Building and driving a pipeline of qualified new business opportunities. Winning new supply agreements and specification opportunities for our decorative and melamine faced ranges. Building senior relationships with buyers and decision-makers. Representing KronoDesign at industry events and exhibitions. Keeping a finger on the pulse of the decorative panels market and feeding insight back into the business. Qualifications: A proven new business hunter with a track record of opening accounts and hitting growth targets. Experience selling into distribution, manufacturing and/or merchant channels. Background in panel products, decorative surfaces, timber, building materials or a related trade sector (melamine / panel experience is a big plus). Confident negotiator, comfortable at Senior Buyer level. Self-starter who is organised, resilient and energised by the chase of new business. Full, clean driving licence and willingness to travel. Additional Information: Competitive base salary with a performance-related bonus tied to new business growth. Car allowance. The backing of a market-leading manufacturer and an extensive decorative range. Genuine autonomy to build and own your territory. A supportive team and clear route for career progression within KronoDesign. When you click apply you will be taken to our careers page to complete your application.
Aug 13, 2026
Full time
Business Development Manager - KronoBuild Chirk, Wrexham - Employees can work remotely Full-Time, Permanent Do you love the thrill of opening a new account and turning a cold introduction into a long-term customer Kronospan is looking for a driven, relationship-building Business Development Manager to grow our KronoDesign portfolio across distribution, manufacturing and merchant customers. Kronospan is one of the world's largest manufacturers of wood-based panels and decorative surfaces. Our melamine faced boards, HPL, compact and lacquered panels are used every day in furniture, interiors and construction projects around the globe. This is your chance to represent a genuinely market-leading product range, with the backing and resource of a global manufacturer, while having real ownership of your own new business pipeline. Job Description This is a new business role first and foremost. You'll spend your time: Opening new accounts across distribution, manufacturing and merchant businesses. Building and driving a pipeline of qualified new business opportunities. Winning new supply agreements and specification opportunities for our decorative and melamine faced ranges. Building senior relationships with buyers and decision-makers. Representing KronoDesign at industry events and exhibitions. Keeping a finger on the pulse of the decorative panels market and feeding insight back into the business. Qualifications: A proven new business hunter with a track record of opening accounts and hitting growth targets. Experience selling into distribution, manufacturing and/or merchant channels. Background in panel products, decorative surfaces, timber, building materials or a related trade sector (melamine / panel experience is a big plus). Confident negotiator, comfortable at Senior Buyer level. Self-starter who is organised, resilient and energised by the chase of new business. Full, clean driving licence and willingness to travel. Additional Information: Competitive base salary with a performance-related bonus tied to new business growth. Car allowance. The backing of a market-leading manufacturer and an extensive decorative range. Genuine autonomy to build and own your territory. A supportive team and clear route for career progression within KronoDesign. When you click apply you will be taken to our careers page to complete your application.
ABM / Outbound Campaign Manager 45,000 - 55,000 Remote First We're working with a growing B2B SaaS business that helps multi-site hospitality operators run more efficiently through workforce and operational technology. Following recent investment and an exciting period of growth, they're looking to hire an ABM / Outbound Campaign Manage r to take ownership of highly targeted marketing campaigns that directly influence pipeline and revenue. This is not a traditional demand generation role. The business has moved to a true account-based marketing approach, focusing on a clearly defined target market and a named list of ideal customer accounts. You'll work closely with Sales to create campaigns that engage the right prospects, generate meaningful conversations, and support business growth. The company is in an exciting phase, with a major product enhancement and rebrand on the horizon, making this an excellent opportunity to join a business where your work will have visible impact. The Role Reporting directly to the Head of Sales & Marketing, you'll take ownership of ABM activity from strategy through to execution and performance measurement. You'll be joining a small, collaborative team where everyone has a voice and ideas are encouraged. Key responsibilities include: Planning and executing targeted ABM and outbound campaigns focused on named accounts and priority market sectors. Working closely with Sales to develop targeting strategies, messaging, campaigns and follow-up activity. Managing campaigns across email, social, events, content and marketing automation channels. Owning webinars, events and industry engagement activities that support account-based outreach. Managing relationships with key industry partners and associations. Tracking campaign performance and using data to continuously improve results. Briefing and coordinating content and creative assets to support campaigns. Supporting lead nurture, automation and CRM activity. Helping drive awareness and engagement around a major upcoming product launch and company rebrand. What We're Looking For We're interested in speaking with candidates who have: 2-5 years' experience within B2B marketing, campaign marketing, ABM, demand generation or outbound marketing. Experience creating and managing targeted campaigns that generate pipeline for a sales team. A solid understanding of account-based marketing and how it differs from traditional lead generation. Experience working closely alongside sales teams in a revenue-focused environment. Strong project management skills and the ability to manage multiple campaigns simultaneously. A data-driven mindset and a focus on measuring commercial impact. Experience using CRM, marketing automation and sales engagement tools. Experience within hospitality, hospitality technology, HR tech, workforce management or related SaaS environments would be advantageous but is by no means essential. Candidates who have worked in hospitality earlier in their careers, or who simply have a genuine interest in the sector, are encouraged to apply. The Type of Person Who'll Succeed This environment will suit someone who: Thrives in a fast-paced scale-up environment. Enjoys taking ownership and making things happen. Is comfortable testing ideas, learning quickly and adapting. Can balance creativity with commercial thinking. Is proactive, curious and naturally collaborative. Wants to build campaigns that genuinely influence revenue rather than marketing vanity metrics. Likes working autonomously while remaining closely connected to Sales and the wider business. What's On Offer? 45,000 - 55,000 basic salary. Remote-first working environment. Occasional team collaboration days, typically around once per month. Opportunity to play a key role in a growing SaaS business during a significant period of change and investment. High degree of ownership and visibility across the organisation. Collaborative, down-to-earth culture with a genuine focus on innovation and growth This is an excellent opportunity for a commercially minded marketer who enjoys account-based marketing, working closely with Sales, and seeing a direct connection between their campaigns and business growth.
Aug 13, 2026
Full time
ABM / Outbound Campaign Manager 45,000 - 55,000 Remote First We're working with a growing B2B SaaS business that helps multi-site hospitality operators run more efficiently through workforce and operational technology. Following recent investment and an exciting period of growth, they're looking to hire an ABM / Outbound Campaign Manage r to take ownership of highly targeted marketing campaigns that directly influence pipeline and revenue. This is not a traditional demand generation role. The business has moved to a true account-based marketing approach, focusing on a clearly defined target market and a named list of ideal customer accounts. You'll work closely with Sales to create campaigns that engage the right prospects, generate meaningful conversations, and support business growth. The company is in an exciting phase, with a major product enhancement and rebrand on the horizon, making this an excellent opportunity to join a business where your work will have visible impact. The Role Reporting directly to the Head of Sales & Marketing, you'll take ownership of ABM activity from strategy through to execution and performance measurement. You'll be joining a small, collaborative team where everyone has a voice and ideas are encouraged. Key responsibilities include: Planning and executing targeted ABM and outbound campaigns focused on named accounts and priority market sectors. Working closely with Sales to develop targeting strategies, messaging, campaigns and follow-up activity. Managing campaigns across email, social, events, content and marketing automation channels. Owning webinars, events and industry engagement activities that support account-based outreach. Managing relationships with key industry partners and associations. Tracking campaign performance and using data to continuously improve results. Briefing and coordinating content and creative assets to support campaigns. Supporting lead nurture, automation and CRM activity. Helping drive awareness and engagement around a major upcoming product launch and company rebrand. What We're Looking For We're interested in speaking with candidates who have: 2-5 years' experience within B2B marketing, campaign marketing, ABM, demand generation or outbound marketing. Experience creating and managing targeted campaigns that generate pipeline for a sales team. A solid understanding of account-based marketing and how it differs from traditional lead generation. Experience working closely alongside sales teams in a revenue-focused environment. Strong project management skills and the ability to manage multiple campaigns simultaneously. A data-driven mindset and a focus on measuring commercial impact. Experience using CRM, marketing automation and sales engagement tools. Experience within hospitality, hospitality technology, HR tech, workforce management or related SaaS environments would be advantageous but is by no means essential. Candidates who have worked in hospitality earlier in their careers, or who simply have a genuine interest in the sector, are encouraged to apply. The Type of Person Who'll Succeed This environment will suit someone who: Thrives in a fast-paced scale-up environment. Enjoys taking ownership and making things happen. Is comfortable testing ideas, learning quickly and adapting. Can balance creativity with commercial thinking. Is proactive, curious and naturally collaborative. Wants to build campaigns that genuinely influence revenue rather than marketing vanity metrics. Likes working autonomously while remaining closely connected to Sales and the wider business. What's On Offer? 45,000 - 55,000 basic salary. Remote-first working environment. Occasional team collaboration days, typically around once per month. Opportunity to play a key role in a growing SaaS business during a significant period of change and investment. High degree of ownership and visibility across the organisation. Collaborative, down-to-earth culture with a genuine focus on innovation and growth This is an excellent opportunity for a commercially minded marketer who enjoys account-based marketing, working closely with Sales, and seeing a direct connection between their campaigns and business growth.
Location: Can be Manchester or Liverpool Fair and equitable salary, depending on your experience and expertise. Are you ready to bring your expertise to a role where your skills and unique perspective can make a lasting impact? What Sets Us Apart At MHA, people come first, our colleagues, our clients, and the communities we support. Were ranked as number 11 in the UK s top accountancy firms and a proud member of Baker Tilly International, the world's 8th largest network, we combine global insight with a strong local commitment. Our people-centred approach is what truly makes us different. You will be welcomed as a valued member of a collaborative, purpose-led team. We are committed to continuous learning, growth, and creating an environment where everyone can thrive. We invest in our colleagues because they are the foundation of our shared success. With access to resources and award-winning development programmes, you will have the space to shape your career while making a real impact. We are proud to hold the Investors in People Gold award, recognising our commitment to supporting, developing, and valuing every individual. Here, You'll Go Beyond Numbers We are looking for a Digital Marketing Coordinator to join us who is comfortable in an evolving environment and enjoys solving a variety of challenges that contribute to meaningful outcomes. At MHA, you will be surrounded by passionate professionals who are committed to making a difference. Your work in Marketing will go beyond the numbers, it's about building trusted relationships, understanding their requirements, navigating risks, and delivering insights that support informed decision-making. What you'll be doing Website Content & Search Assisting with the day-to-day management of the website and implementing new development features. Creation of web pages on brand website to help support the day-to-day content schedule. Working with the digital team to improve website visibility and search rankings by implementing on page, off page, and technical SEO recommendations, including content optimisation, keyword research and targeting. Previous experience preferred but not essential. Supporting with our paid media strategy for PPC (Google Ads and Bing Ads) and Paid Social (LinkedIn and Meta). Previous experience preferred but not essential. Social Media Assist with the managing of multiple social platforms, working across LinkedIn, Instagram, Facebook and TikTok. Write high quality social media captions, using your knowledge to create informative and engaging content Create and resize social media and content imagery and videos for use across our channels. Provide insight and proactive suggestions for improving engagement. Campaigns Support the marketing team in bringing campaigns to life, from initial ideas and channel output, through to delivery, gaining hands-on experience across a variety of industries and services. Participate in planning and preparing engaging content aligned with strategy. Contribute to campaign reporting by using analytics for campaign reviews. Stay up to date with industry trends and best practices in digital marketing . Working in collaboration with the wider digital team to analyse digital data to enhance digital performance and outcomes. What We're Looking For 2.1 degree level or equivalent in a marketing or business related subject. At least 1 year of Marketing experience, preferably within the digital field. Familiarity in marketing software and tools e.g. social marketing platforms, analytics tools Time management and ability to multitask. Excellent communication, organisation, and administration skills. Good presentation skills. Builds strong relationships across teams. Rewards That Resonate You're more than a number to us; you're someone with unique skills and aspirations. Our benefits are designed to support your well-being, foster your professional growth, and recognise the contribution you make. Agile working: Enjoy the flexibility of core hours from 10:00am to 2:00pm and two home-working days, allowing you to balance your work and personal commitments. 33 days' holiday , including bank holidays, plus the opportunity to buy or sell up to 5 days (28 days on a training contract, with the opportunity to buy 5 days). Fair and equitable salary package , based on experience. Employee recognition awards: Outstanding Performance Award bonus, discretionary annual bonus (managers only - remove if not applicable), and other recognition initiatives. Employee Assistance Programme: A free, confidential 24-hour support service, including unlimited counselling sessions and access to virtual doctors for you and your family. And lots more! Are You Ready to Elevate Your Career? Apply now and be part of a team that celebrates diversity, champions innovation, and prioritises your success. At MHA, we know that diversity, inclusion, and belonging lead to better decisions, stronger performance, and a workplace where everyone can feel included and thrive. That's why we welcome applications from people of all backgrounds and experiences. We recognise that people work in different ways, so we're happy to discuss flexible working options. We do not expect you to meet all the criteria for the role, but if you feel you would be a great addition to the team, we would love to hear from you. Disability Confident We are a Disability Confident employer. If you have a disability and meet the essential criteria for the role, we will progress you to the next stage of the recruitment process. If you require any reasonable adjustments during the recruitment process to help you perform at your best, please let us know and we will be happy to help.
Aug 12, 2026
Full time
Location: Can be Manchester or Liverpool Fair and equitable salary, depending on your experience and expertise. Are you ready to bring your expertise to a role where your skills and unique perspective can make a lasting impact? What Sets Us Apart At MHA, people come first, our colleagues, our clients, and the communities we support. Were ranked as number 11 in the UK s top accountancy firms and a proud member of Baker Tilly International, the world's 8th largest network, we combine global insight with a strong local commitment. Our people-centred approach is what truly makes us different. You will be welcomed as a valued member of a collaborative, purpose-led team. We are committed to continuous learning, growth, and creating an environment where everyone can thrive. We invest in our colleagues because they are the foundation of our shared success. With access to resources and award-winning development programmes, you will have the space to shape your career while making a real impact. We are proud to hold the Investors in People Gold award, recognising our commitment to supporting, developing, and valuing every individual. Here, You'll Go Beyond Numbers We are looking for a Digital Marketing Coordinator to join us who is comfortable in an evolving environment and enjoys solving a variety of challenges that contribute to meaningful outcomes. At MHA, you will be surrounded by passionate professionals who are committed to making a difference. Your work in Marketing will go beyond the numbers, it's about building trusted relationships, understanding their requirements, navigating risks, and delivering insights that support informed decision-making. What you'll be doing Website Content & Search Assisting with the day-to-day management of the website and implementing new development features. Creation of web pages on brand website to help support the day-to-day content schedule. Working with the digital team to improve website visibility and search rankings by implementing on page, off page, and technical SEO recommendations, including content optimisation, keyword research and targeting. Previous experience preferred but not essential. Supporting with our paid media strategy for PPC (Google Ads and Bing Ads) and Paid Social (LinkedIn and Meta). Previous experience preferred but not essential. Social Media Assist with the managing of multiple social platforms, working across LinkedIn, Instagram, Facebook and TikTok. Write high quality social media captions, using your knowledge to create informative and engaging content Create and resize social media and content imagery and videos for use across our channels. Provide insight and proactive suggestions for improving engagement. Campaigns Support the marketing team in bringing campaigns to life, from initial ideas and channel output, through to delivery, gaining hands-on experience across a variety of industries and services. Participate in planning and preparing engaging content aligned with strategy. Contribute to campaign reporting by using analytics for campaign reviews. Stay up to date with industry trends and best practices in digital marketing . Working in collaboration with the wider digital team to analyse digital data to enhance digital performance and outcomes. What We're Looking For 2.1 degree level or equivalent in a marketing or business related subject. At least 1 year of Marketing experience, preferably within the digital field. Familiarity in marketing software and tools e.g. social marketing platforms, analytics tools Time management and ability to multitask. Excellent communication, organisation, and administration skills. Good presentation skills. Builds strong relationships across teams. Rewards That Resonate You're more than a number to us; you're someone with unique skills and aspirations. Our benefits are designed to support your well-being, foster your professional growth, and recognise the contribution you make. Agile working: Enjoy the flexibility of core hours from 10:00am to 2:00pm and two home-working days, allowing you to balance your work and personal commitments. 33 days' holiday , including bank holidays, plus the opportunity to buy or sell up to 5 days (28 days on a training contract, with the opportunity to buy 5 days). Fair and equitable salary package , based on experience. Employee recognition awards: Outstanding Performance Award bonus, discretionary annual bonus (managers only - remove if not applicable), and other recognition initiatives. Employee Assistance Programme: A free, confidential 24-hour support service, including unlimited counselling sessions and access to virtual doctors for you and your family. And lots more! Are You Ready to Elevate Your Career? Apply now and be part of a team that celebrates diversity, champions innovation, and prioritises your success. At MHA, we know that diversity, inclusion, and belonging lead to better decisions, stronger performance, and a workplace where everyone can feel included and thrive. That's why we welcome applications from people of all backgrounds and experiences. We recognise that people work in different ways, so we're happy to discuss flexible working options. We do not expect you to meet all the criteria for the role, but if you feel you would be a great addition to the team, we would love to hear from you. Disability Confident We are a Disability Confident employer. If you have a disability and meet the essential criteria for the role, we will progress you to the next stage of the recruitment process. If you require any reasonable adjustments during the recruitment process to help you perform at your best, please let us know and we will be happy to help.
Would you like to continue your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Communications team The story of Softcat is one driven by an unprecedented 'people-first' culture that celebrates talent, champions potential and delivers customer-centric technology solutions that support business ambitions. As such, employee engagement, high knowledge share, productivity and creative collaboration sit at the heart of what will drive future growth and both employee and customer satisfaction. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft, and Adobe. Offering a growing portfolio of services including software licensing, cyber security, and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. Lead our Communications team This is a senior role responsible for leading the strategy, planning, and delivery of internal and external communications. This role plays a critical part in shaping company-wide messaging, protecting and evolving brand voice, and ensuring communications activity drives measurable impact. As a Communications Manager, you will be a senior member of Softcat's Marketing department, with responsibility across all areas of communications. You will work closely with senior stakeholders across the business, providing expert guidance and owning the end-to-end delivery of high-impact communications initiatives. As Communications Manager, you'll be responsible for: Deliver and drive the communications strategy, ensuring alignment with wider business and marketing objectives. Lead the planning and execution of integrated internal and external communications campaigns, from concept through to delivery and evaluation. Act as a trusted advisor to senior stakeholders, providing guidance on messaging, tone of voice, positioning, and communications approach. Oversee the creation of high-quality content across all channels, ensuring consistency, clarity, and alignment with brand and business priorities. Monitor, analyse, and report on communications performance, using data and insights to optimise strategy and demonstrate impact. Manage and prioritise complex communications requests, taking ownership of high-profile or business-critical activity. Manage and prioritise complex communications requests, taking ownership of high-profile or business-critical activity. Act as leadership within the Communications team, supporting best practices and contributing to overall team performance with line management responsibility. Stay up to date with industry trends and best practices, using insights to inform communications strategy and recommend improvements. We'd love you to have Exceptional written and verbal communication skills, with the ability to tailor messaging and influence and engage senior stakeholders. Significant experience in communications, PR, or marketing roles, with a proven track record of delivering strategic communications initiatives in a fast-paced environment. Strong expertise in content strategy, messaging development, and multi-channel communications delivery. Proficiency in Microsoft Office applications, including Teams, Word, PowerPoint, and Excel. Deep understanding of digital communication tools, social media platforms, and performance measurement. Strong analytical skills, with the ability to interpret data and translate insights into actionable improvements. Excellent organisational and project management skills, with the ability to manage multiple complex priorities . Experience in leading high-performing teams. A bility to work autonomously, take ownership, and operate with a high degree of accountability We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Aug 12, 2026
Full time
Would you like to continue your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Communications team The story of Softcat is one driven by an unprecedented 'people-first' culture that celebrates talent, champions potential and delivers customer-centric technology solutions that support business ambitions. As such, employee engagement, high knowledge share, productivity and creative collaboration sit at the heart of what will drive future growth and both employee and customer satisfaction. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft, and Adobe. Offering a growing portfolio of services including software licensing, cyber security, and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. Lead our Communications team This is a senior role responsible for leading the strategy, planning, and delivery of internal and external communications. This role plays a critical part in shaping company-wide messaging, protecting and evolving brand voice, and ensuring communications activity drives measurable impact. As a Communications Manager, you will be a senior member of Softcat's Marketing department, with responsibility across all areas of communications. You will work closely with senior stakeholders across the business, providing expert guidance and owning the end-to-end delivery of high-impact communications initiatives. As Communications Manager, you'll be responsible for: Deliver and drive the communications strategy, ensuring alignment with wider business and marketing objectives. Lead the planning and execution of integrated internal and external communications campaigns, from concept through to delivery and evaluation. Act as a trusted advisor to senior stakeholders, providing guidance on messaging, tone of voice, positioning, and communications approach. Oversee the creation of high-quality content across all channels, ensuring consistency, clarity, and alignment with brand and business priorities. Monitor, analyse, and report on communications performance, using data and insights to optimise strategy and demonstrate impact. Manage and prioritise complex communications requests, taking ownership of high-profile or business-critical activity. Manage and prioritise complex communications requests, taking ownership of high-profile or business-critical activity. Act as leadership within the Communications team, supporting best practices and contributing to overall team performance with line management responsibility. Stay up to date with industry trends and best practices, using insights to inform communications strategy and recommend improvements. We'd love you to have Exceptional written and verbal communication skills, with the ability to tailor messaging and influence and engage senior stakeholders. Significant experience in communications, PR, or marketing roles, with a proven track record of delivering strategic communications initiatives in a fast-paced environment. Strong expertise in content strategy, messaging development, and multi-channel communications delivery. Proficiency in Microsoft Office applications, including Teams, Word, PowerPoint, and Excel. Deep understanding of digital communication tools, social media platforms, and performance measurement. Strong analytical skills, with the ability to interpret data and translate insights into actionable improvements. Excellent organisational and project management skills, with the ability to manage multiple complex priorities . Experience in leading high-performing teams. A bility to work autonomously, take ownership, and operate with a high degree of accountability We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Customer Service Specialist Our client based in Staines is seeking a proactive and detail-oriented Customer Service Specialist to join their busy Operations team. This is a fantastic opportunity to become part of a collaborative, international business where customer satisfaction is at the heart of everything they do. Reporting to the Operations Manager, you will play a pivotal role in supporting customers, Regional Sales Managers, and Project Teams, ensuring orders are processed efficiently and delivered seamlessly across the UK, Europe, and the Middle East. The Role As a Customer Service Specialist, you will be responsible for managing the complete sales order cycle, from order receipt through to invoicing and reporting. You'll liaise with customers and internal stakeholders to ensure a smooth and positive customer experience while maintaining high levels of accuracy and efficiency. Key Responsibilities Process customer sales orders and projects from receipt through to invoicing Manage order preparation, purchasing, logistics, shipping, customer repairs, and revenue recognition activities Provide customers with regular updates on order status and delivery schedules Liaise with international colleagues regarding technical product queries and order requirements Work closely with suppliers and internal teams to ensure customer delivery expectations are achieved Produce and distribute customer documentation including certificates, manuals, datasheets, and bespoke documents Respond to customer and regional office enquiries via telephone, email, Teams, Zoom, and other communication channels Support stock take activities and investigate discrepancies when required Assist with customer account creation and amendments in collaboration with Finance and Commercial Operations teams Support the Finance team with invoice queries and annual audit requirements Manage customer mailboxes and ensure enquiries are responded to promptly Update and maintain customer portals, including uploading documentation and delivery updates Support additional operational projects and duties as required What We're Looking For Essential Skills & Experience Previous experience in customer order management and sales order processing Strong customer service background with a commitment to delivering excellent customer experiences Proficiency in Microsoft Office applications High level of numerical accuracy and attention to detail Excellent written and verbal communication skills Ability to manage multiple priorities and work effectively under pressure Strong organisational skills with the ability to work independently and within a team environment Personal Attributes Positive and enthusiastic approach to work Adaptable and flexible when managing changing priorities Calm and resilient when handling challenging situations Friendly, approachable, and professional manner Supportive team player with a collaborative mindset Confident communicator who can share ideas and contribute positively Strong relationship-building skills with the ability to establish trust and rapport with customers and colleagues alike Self-aware and emotionally intelligent, with the ability to adapt communication styles appropriately Benefits Competitive salary package Supportive and collaborative team environment Opportunity to work within an international organisation Career development and learning opportunities Modern office environment in Staines We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 12, 2026
Seasonal
Customer Service Specialist Our client based in Staines is seeking a proactive and detail-oriented Customer Service Specialist to join their busy Operations team. This is a fantastic opportunity to become part of a collaborative, international business where customer satisfaction is at the heart of everything they do. Reporting to the Operations Manager, you will play a pivotal role in supporting customers, Regional Sales Managers, and Project Teams, ensuring orders are processed efficiently and delivered seamlessly across the UK, Europe, and the Middle East. The Role As a Customer Service Specialist, you will be responsible for managing the complete sales order cycle, from order receipt through to invoicing and reporting. You'll liaise with customers and internal stakeholders to ensure a smooth and positive customer experience while maintaining high levels of accuracy and efficiency. Key Responsibilities Process customer sales orders and projects from receipt through to invoicing Manage order preparation, purchasing, logistics, shipping, customer repairs, and revenue recognition activities Provide customers with regular updates on order status and delivery schedules Liaise with international colleagues regarding technical product queries and order requirements Work closely with suppliers and internal teams to ensure customer delivery expectations are achieved Produce and distribute customer documentation including certificates, manuals, datasheets, and bespoke documents Respond to customer and regional office enquiries via telephone, email, Teams, Zoom, and other communication channels Support stock take activities and investigate discrepancies when required Assist with customer account creation and amendments in collaboration with Finance and Commercial Operations teams Support the Finance team with invoice queries and annual audit requirements Manage customer mailboxes and ensure enquiries are responded to promptly Update and maintain customer portals, including uploading documentation and delivery updates Support additional operational projects and duties as required What We're Looking For Essential Skills & Experience Previous experience in customer order management and sales order processing Strong customer service background with a commitment to delivering excellent customer experiences Proficiency in Microsoft Office applications High level of numerical accuracy and attention to detail Excellent written and verbal communication skills Ability to manage multiple priorities and work effectively under pressure Strong organisational skills with the ability to work independently and within a team environment Personal Attributes Positive and enthusiastic approach to work Adaptable and flexible when managing changing priorities Calm and resilient when handling challenging situations Friendly, approachable, and professional manner Supportive team player with a collaborative mindset Confident communicator who can share ideas and contribute positively Strong relationship-building skills with the ability to establish trust and rapport with customers and colleagues alike Self-aware and emotionally intelligent, with the ability to adapt communication styles appropriately Benefits Competitive salary package Supportive and collaborative team environment Opportunity to work within an international organisation Career development and learning opportunities Modern office environment in Staines We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Project Coordinator Project Administrator Project Management Assistant Swindon £28,000 + Bonus Full-Time Monday to Friday Permanent Hybrid Working Introduction Acorn by Synergie is recruiting for a Project Coordinator to join a dynamic and growing team based near Swindon. This is an excellent opportunity for someone looking to begin a career in project management, project coordination, logistics, supply chain or retail project delivery , or to build on existing experience within a fast-paced retail-focused environment. Working as part of a busy project team, you'll provide project coordination, logistics and administrative support across major retail accounts, helping to ensure materials, stock and freight movements are coordinated effectively and delivered to site on time. What We Offer £28,000 per annum, depending on experience. Bonus scheme. Permanent, full-time position. Monday to Friday working. Hybrid working, with 2 days from home and 3 days office-based. Full training and ongoing support. Career progression opportunities. Opportunity to support projects for major retail brands. Key Duties Act as the main point of contact for Account Managers and Project Managers regarding freight and logistics movements. Coordinate suppliers, internal teams and customers to ensure efficient project delivery. Track stock and material movements from China, Europe and the UK. Ensure materials arrive on site on time and to specification. Provide transport quotes and liaise with relevant stakeholders as required. Maintain and update stock records using Microsoft Excel. Support the delivery of retail fit-out and installation projects. Coordinate logistics and supply chain activity across multiple projects and accounts. Work closely with multiple departments to meet customer expectations. Communicate effectively across supply chain, logistics and project delivery channels. Provide administrative and project coordination support across multiple customer accounts. Requirements Strong Microsoft Excel skills and confidence working with data. Excellent organisational and project coordination skills. Proactive and detail-oriented approach to work. Excellent communication skills. Previous experience in project coordination, logistics or supply chain is desirable but not essential. Willingness to learn and develop within the business. Ability to coordinate multiple tasks and priorities in a fast-paced environment. Interested? If you're looking to develop a career in project coordination, project management, logistics, supply chain or retail project delivery , apply now with your up-to-date CV or contact Kristy at Acorn by Synergie for more information. Acorn by Synergie acts as an employment agency for permanent recruitment.
Aug 12, 2026
Full time
Project Coordinator Project Administrator Project Management Assistant Swindon £28,000 + Bonus Full-Time Monday to Friday Permanent Hybrid Working Introduction Acorn by Synergie is recruiting for a Project Coordinator to join a dynamic and growing team based near Swindon. This is an excellent opportunity for someone looking to begin a career in project management, project coordination, logistics, supply chain or retail project delivery , or to build on existing experience within a fast-paced retail-focused environment. Working as part of a busy project team, you'll provide project coordination, logistics and administrative support across major retail accounts, helping to ensure materials, stock and freight movements are coordinated effectively and delivered to site on time. What We Offer £28,000 per annum, depending on experience. Bonus scheme. Permanent, full-time position. Monday to Friday working. Hybrid working, with 2 days from home and 3 days office-based. Full training and ongoing support. Career progression opportunities. Opportunity to support projects for major retail brands. Key Duties Act as the main point of contact for Account Managers and Project Managers regarding freight and logistics movements. Coordinate suppliers, internal teams and customers to ensure efficient project delivery. Track stock and material movements from China, Europe and the UK. Ensure materials arrive on site on time and to specification. Provide transport quotes and liaise with relevant stakeholders as required. Maintain and update stock records using Microsoft Excel. Support the delivery of retail fit-out and installation projects. Coordinate logistics and supply chain activity across multiple projects and accounts. Work closely with multiple departments to meet customer expectations. Communicate effectively across supply chain, logistics and project delivery channels. Provide administrative and project coordination support across multiple customer accounts. Requirements Strong Microsoft Excel skills and confidence working with data. Excellent organisational and project coordination skills. Proactive and detail-oriented approach to work. Excellent communication skills. Previous experience in project coordination, logistics or supply chain is desirable but not essential. Willingness to learn and develop within the business. Ability to coordinate multiple tasks and priorities in a fast-paced environment. Interested? If you're looking to develop a career in project coordination, project management, logistics, supply chain or retail project delivery , apply now with your up-to-date CV or contact Kristy at Acorn by Synergie for more information. Acorn by Synergie acts as an employment agency for permanent recruitment.
Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service, Excellence The role: Multiskilled Host (Part time - 3 days p/week) Acting as the heart of the office, our Hosts anticipate customer needs and provide a 'hassle-free' workplace experience that's designed to make life easier and enhance our customers' well-being. Hosts deliver people-focused, anticipatory services in order to provide a cohesive and connected workplace experience for building occupants and visitors. Hosts will enhance the moments that matter throughout a colleague's working day. Our Hosts are the first point of contact when people enter the building, providing a warm welcome to colleagues and building visitors alike and being knowledgeable about the local area. They are at the forefront of delivering a positive office experience; being the first point-of-contact for building users throughout the day, acting as a liaison between the occupants and the wider workplace team for all building and housekeeping services to keep our client workspace running smoothly. Supporting colleagues in using meeting room technology, delivering engagement activities and games for wellbeing, ensuring consumables are stocked, and ensuring the building is reset so each day it looks like it did on 'day one'. At larger locations Hosts manage meetings and event spaces. From greeting guests to assisting with bookings, catering, AV and other event activities; Hosts ensure everything runs smoothly so our client can concentrate on enjoying their event. We ensure an exceptional workplace experience journey for our colleagues and clients alike. It's about detail, best practice, knowing what good looks like and then raising the bar. Key responsibilities are as follows: To deliver a best in class Front of House service to welcome clients, visitors, colleagues and business partners at all times. To plan and prioritise own work allocation according to the needs of the site as determined by your Line Manager Carry out daily building walks to ensure all floors are tidy, compliant and reset back to 'day one' and proactively manage any issues identified. This includes health, safety and security checks each day in alignment with the daily checklist. Act as the go to' for your floor neighbourhoods and see yourself as an extension of BT and promote their culture and values in everything you do. Provide proactive, innovative solutions and resolution of BT colleague issues and provide visible assistance when required. Activity planning and delivery to support BT colleague engagement Support the wider FM team, ensuring the site always remains compliant with current Health & Safety legislation Ensure all building communications are up to date and in line with company expectations and have relevant information always displayed Ensure that all requests made via the Facilities Helpdesk are entered on to the system in a timely manner and that completed jobs are updated through the CAFM systems within the contractual SLA Engage with other service partners, such as housekeeping and security to ensure prompt and effective request solutions and close out Provide Front of House / Reception services, work across and deliver services across different floors and support all meetings and events as required Provide basic housekeeping duties across your areas of work, including but not limited to: loading and unloading of dishwashers, general spot cleaning of highly utilised areas, meeting room and communal area resets and general upkeep of kitchen facilities. Ensure floor and kitchen consumables are monitored, ordered and re-stocked as and when required. Assist and co-ordinate with the in-house Engineering team to ensure all tasks are completed within SLA and to a quality standard Always promote and maintain the core values of CBRE Provide porterage and event set up support as and when required. Monitor and report as needed on building occupancy and utilization To provide any other administrative duties as required To ensure there is a pleasant and positive working environment for BT business colleagues with hosts who are available and accessible within the building To build relationships with clients and colleagues, ensuring they have everything they need for their working day and ensure all workplace facilities are maintained and inspected regularly. To be proactively visible in all areas of the building Deliver site inductions to new client colleagues and building users To communicate effectively and appropriately - using verbal and written channels in both a proactive and professional manner Utilise skills and knowledge to join/become a subject matter expert and/or champion to support with continuous improvement and innovations Person Specification: Previous experience in a customer-facing role is essential. Excellent communication and customer service skills with a high level of attention to detail. Ability to seek out opportunities for continuous improvement and portray vision, values and passion. Exceptional written and verbal communication skills Ability to successfully multitask and able to adjust tasks in accordance with changing deadlines and priorities in a high-pressured environment. Organised, independent and self-motivated, enthusiastic, dependable, detail-oriented, flexible in scheduling and prioritisation. Flexible approach to work Understands and appreciates the importance of using discretion at all times Does not let issues go; follows up on issues through to resolution. Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we'd still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.
Aug 12, 2026
Full time
Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service, Excellence The role: Multiskilled Host (Part time - 3 days p/week) Acting as the heart of the office, our Hosts anticipate customer needs and provide a 'hassle-free' workplace experience that's designed to make life easier and enhance our customers' well-being. Hosts deliver people-focused, anticipatory services in order to provide a cohesive and connected workplace experience for building occupants and visitors. Hosts will enhance the moments that matter throughout a colleague's working day. Our Hosts are the first point of contact when people enter the building, providing a warm welcome to colleagues and building visitors alike and being knowledgeable about the local area. They are at the forefront of delivering a positive office experience; being the first point-of-contact for building users throughout the day, acting as a liaison between the occupants and the wider workplace team for all building and housekeeping services to keep our client workspace running smoothly. Supporting colleagues in using meeting room technology, delivering engagement activities and games for wellbeing, ensuring consumables are stocked, and ensuring the building is reset so each day it looks like it did on 'day one'. At larger locations Hosts manage meetings and event spaces. From greeting guests to assisting with bookings, catering, AV and other event activities; Hosts ensure everything runs smoothly so our client can concentrate on enjoying their event. We ensure an exceptional workplace experience journey for our colleagues and clients alike. It's about detail, best practice, knowing what good looks like and then raising the bar. Key responsibilities are as follows: To deliver a best in class Front of House service to welcome clients, visitors, colleagues and business partners at all times. To plan and prioritise own work allocation according to the needs of the site as determined by your Line Manager Carry out daily building walks to ensure all floors are tidy, compliant and reset back to 'day one' and proactively manage any issues identified. This includes health, safety and security checks each day in alignment with the daily checklist. Act as the go to' for your floor neighbourhoods and see yourself as an extension of BT and promote their culture and values in everything you do. Provide proactive, innovative solutions and resolution of BT colleague issues and provide visible assistance when required. Activity planning and delivery to support BT colleague engagement Support the wider FM team, ensuring the site always remains compliant with current Health & Safety legislation Ensure all building communications are up to date and in line with company expectations and have relevant information always displayed Ensure that all requests made via the Facilities Helpdesk are entered on to the system in a timely manner and that completed jobs are updated through the CAFM systems within the contractual SLA Engage with other service partners, such as housekeeping and security to ensure prompt and effective request solutions and close out Provide Front of House / Reception services, work across and deliver services across different floors and support all meetings and events as required Provide basic housekeeping duties across your areas of work, including but not limited to: loading and unloading of dishwashers, general spot cleaning of highly utilised areas, meeting room and communal area resets and general upkeep of kitchen facilities. Ensure floor and kitchen consumables are monitored, ordered and re-stocked as and when required. Assist and co-ordinate with the in-house Engineering team to ensure all tasks are completed within SLA and to a quality standard Always promote and maintain the core values of CBRE Provide porterage and event set up support as and when required. Monitor and report as needed on building occupancy and utilization To provide any other administrative duties as required To ensure there is a pleasant and positive working environment for BT business colleagues with hosts who are available and accessible within the building To build relationships with clients and colleagues, ensuring they have everything they need for their working day and ensure all workplace facilities are maintained and inspected regularly. To be proactively visible in all areas of the building Deliver site inductions to new client colleagues and building users To communicate effectively and appropriately - using verbal and written channels in both a proactive and professional manner Utilise skills and knowledge to join/become a subject matter expert and/or champion to support with continuous improvement and innovations Person Specification: Previous experience in a customer-facing role is essential. Excellent communication and customer service skills with a high level of attention to detail. Ability to seek out opportunities for continuous improvement and portray vision, values and passion. Exceptional written and verbal communication skills Ability to successfully multitask and able to adjust tasks in accordance with changing deadlines and priorities in a high-pressured environment. Organised, independent and self-motivated, enthusiastic, dependable, detail-oriented, flexible in scheduling and prioritisation. Flexible approach to work Understands and appreciates the importance of using discretion at all times Does not let issues go; follows up on issues through to resolution. Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we'd still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.
Retail Director / General Manager Premium Retail Multi-Site Ecommerce P&L London Salary: £80,000 to £100,000 Performance Bonus + Excellent Benefits Lead the Future of a Premium Retail Business This is a rare opportunity for an exceptional Retail Director, General Manager, Retail Operations Director or Head of Retail to take full strategic and operational responsibility for an established premium retail business with a turnover of approximately £16 million. Reporting directly to the Board, you will lead every aspect of the business, overseeing two premium retail stores, a growing ecommerce operation, warehouse and distribution, commercial performance and the continued development of a highly respected retail brand. This is a genuine executive leadership role with significant autonomy and the opportunity to influence the future direction of a successful and ambitious business. The Opportunity As Retail Director / General Manager, you will have full accountability for the performance of the business, ensuring operational excellence, commercial growth and an exceptional customer experience across every channel. You will work closely with the Board to develop and execute business strategy while leading an experienced management team across retail, ecommerce, operations and support functions. This is an ideal opportunity for an ambitious retail executive looking to make a significant impact within a premium consumer brand. Key Responsibilities You'll provide leadership across every area of the business including: Full P&L ownership with responsibility for profitability, forecasting and commercial performance. Leading multi-site retail operations to maximise sales, customer experience and operational excellence. Driving business strategy, growth initiatives and continuous improvement. Overseeing ecommerce trading, website performance and digital sales. Managing key supplier and brand relationships, buying activities and seasonal planning. Leading warehouse, stock management, logistics and supply chain operations. Inspiring, coaching and developing high-performing leadership teams. Managing HR, organisational development and performance management. Improving systems, processes and operational efficiencies across the business. Ensuring excellence in governance, compliance, health & safety and risk management. About You We are looking for an accomplished commercial retail leader with experience in roles such as: Retail Director General Manager Retail Operations Director Head of Retail Operations Director Regional Director Commercial Director Managing Director (Retail) Multi-Site Retail Director You will ideally bring: Significant senior leadership experience within premium, luxury or high-quality retail. Experience managing multi-site retail operations together with ecommerce. Full commercial and P&L responsibility. Strong financial and analytical capability. Outstanding leadership and people development skills. Experience driving operational improvement and business transformation. The ability to influence at Board level while remaining hands-on operationally. A passion for delivering exceptional customer experiences. Experience within premium retailers, lifestyle brands, luxury fashion, department stores or consumer brands would be highly advantageous. Why Join? This is an opportunity to lead a highly successful business where your decisions will directly shape future growth. You'll enjoy: Executive-level autonomy. Direct access to the Board. Significant influence over business strategy. A varied role spanning retail, ecommerce, commercial and operational leadership. The opportunity to build and develop a high-performing business. Competitive salary of c.£80,000 to £100,000+ plus performance-related bonus. Apply If you're an experienced Retail Director, General Manager, Retail Operations Director, Head of Retail or Multi-Site Retail Leader looking for an outstanding leadership opportunity, we'd love to hear from you. Apply today for a confidential discussion by calling Peter Shrimpton on (phone number removed). Mandeville is acting as an Employment Agency in relation to this vacancy.
Aug 12, 2026
Full time
Retail Director / General Manager Premium Retail Multi-Site Ecommerce P&L London Salary: £80,000 to £100,000 Performance Bonus + Excellent Benefits Lead the Future of a Premium Retail Business This is a rare opportunity for an exceptional Retail Director, General Manager, Retail Operations Director or Head of Retail to take full strategic and operational responsibility for an established premium retail business with a turnover of approximately £16 million. Reporting directly to the Board, you will lead every aspect of the business, overseeing two premium retail stores, a growing ecommerce operation, warehouse and distribution, commercial performance and the continued development of a highly respected retail brand. This is a genuine executive leadership role with significant autonomy and the opportunity to influence the future direction of a successful and ambitious business. The Opportunity As Retail Director / General Manager, you will have full accountability for the performance of the business, ensuring operational excellence, commercial growth and an exceptional customer experience across every channel. You will work closely with the Board to develop and execute business strategy while leading an experienced management team across retail, ecommerce, operations and support functions. This is an ideal opportunity for an ambitious retail executive looking to make a significant impact within a premium consumer brand. Key Responsibilities You'll provide leadership across every area of the business including: Full P&L ownership with responsibility for profitability, forecasting and commercial performance. Leading multi-site retail operations to maximise sales, customer experience and operational excellence. Driving business strategy, growth initiatives and continuous improvement. Overseeing ecommerce trading, website performance and digital sales. Managing key supplier and brand relationships, buying activities and seasonal planning. Leading warehouse, stock management, logistics and supply chain operations. Inspiring, coaching and developing high-performing leadership teams. Managing HR, organisational development and performance management. Improving systems, processes and operational efficiencies across the business. Ensuring excellence in governance, compliance, health & safety and risk management. About You We are looking for an accomplished commercial retail leader with experience in roles such as: Retail Director General Manager Retail Operations Director Head of Retail Operations Director Regional Director Commercial Director Managing Director (Retail) Multi-Site Retail Director You will ideally bring: Significant senior leadership experience within premium, luxury or high-quality retail. Experience managing multi-site retail operations together with ecommerce. Full commercial and P&L responsibility. Strong financial and analytical capability. Outstanding leadership and people development skills. Experience driving operational improvement and business transformation. The ability to influence at Board level while remaining hands-on operationally. A passion for delivering exceptional customer experiences. Experience within premium retailers, lifestyle brands, luxury fashion, department stores or consumer brands would be highly advantageous. Why Join? This is an opportunity to lead a highly successful business where your decisions will directly shape future growth. You'll enjoy: Executive-level autonomy. Direct access to the Board. Significant influence over business strategy. A varied role spanning retail, ecommerce, commercial and operational leadership. The opportunity to build and develop a high-performing business. Competitive salary of c.£80,000 to £100,000+ plus performance-related bonus. Apply If you're an experienced Retail Director, General Manager, Retail Operations Director, Head of Retail or Multi-Site Retail Leader looking for an outstanding leadership opportunity, we'd love to hear from you. Apply today for a confidential discussion by calling Peter Shrimpton on (phone number removed). Mandeville is acting as an Employment Agency in relation to this vacancy.
IT Sales: Field Sales Manager Hospitality Software Location: London (Hybrid) Salary: £80k BASIC, £130k OTE + Travel Allowance + Benefits Ref: (phone number removed) Role: If you are front line field sales focused within the hospitality sector and have some sales management or team lead experience, then this is the opportunity for you! This is an important hire for one of the leading hospitality tech providers across the UK who is seeking a hands-on, consultative and driven Field Sales Manager. You will be leading by example whilst driving new business growth across London as this is a player-manager role, combining individual sales responsibility with the opportunity to coach, mentor and develop a small high-performing field sales team. The successful candidate will be responsible for generating new revenue across the hospitality sector in a face-to-face capacity, with all opportunities being self-generated through proactive prospecting and relationship building. Alongside maintaining personal sales performance, the successful candidate will provide day-to-day leadership and sales coaching to the London sales team. Candidates will be expected to build and maintain a healthy sales pipeline, lead from the front in a field-based environment and foster a high-performance sales culture. This is an excellent opportunity to join a market-leading tech company, offering the chance to make a significant impact within a fast-growing commercial team. Required: Proven track record in winning new business 3+ year s software/tech sales experience within the hospitality sector Comfortable visiting customers 3-4 days p/w Experience managing and coaching a sales team Beneficial: Previously worked in the hospitality sector in a mid/senior capacity A stable career record To apply: Call Harry Atwal on (phone number removed) or email: (url removed) Please note: All candidates must be eligible to work and live in the UK. Please do not apply unless you have the required experience. All applications without the required experience will be unsuccessful. Reimin Reid We specialise in the placement of SaaS Sales Professionals. If you are looking for a new role and sell software and/or IT solutions and services, we would love to talk to you. Especially if you are currently holding/or have held the following positions: Business/Sales Development Representative Account Executive/Sales Executive/Senior Sales Executive Account Manager/Account Director Business Development Executive/Manager Partner/Channel/Alliance Manager Sales Manager/Sales Director/VP Sales/CRO etc.
Aug 12, 2026
Full time
IT Sales: Field Sales Manager Hospitality Software Location: London (Hybrid) Salary: £80k BASIC, £130k OTE + Travel Allowance + Benefits Ref: (phone number removed) Role: If you are front line field sales focused within the hospitality sector and have some sales management or team lead experience, then this is the opportunity for you! This is an important hire for one of the leading hospitality tech providers across the UK who is seeking a hands-on, consultative and driven Field Sales Manager. You will be leading by example whilst driving new business growth across London as this is a player-manager role, combining individual sales responsibility with the opportunity to coach, mentor and develop a small high-performing field sales team. The successful candidate will be responsible for generating new revenue across the hospitality sector in a face-to-face capacity, with all opportunities being self-generated through proactive prospecting and relationship building. Alongside maintaining personal sales performance, the successful candidate will provide day-to-day leadership and sales coaching to the London sales team. Candidates will be expected to build and maintain a healthy sales pipeline, lead from the front in a field-based environment and foster a high-performance sales culture. This is an excellent opportunity to join a market-leading tech company, offering the chance to make a significant impact within a fast-growing commercial team. Required: Proven track record in winning new business 3+ year s software/tech sales experience within the hospitality sector Comfortable visiting customers 3-4 days p/w Experience managing and coaching a sales team Beneficial: Previously worked in the hospitality sector in a mid/senior capacity A stable career record To apply: Call Harry Atwal on (phone number removed) or email: (url removed) Please note: All candidates must be eligible to work and live in the UK. Please do not apply unless you have the required experience. All applications without the required experience will be unsuccessful. Reimin Reid We specialise in the placement of SaaS Sales Professionals. If you are looking for a new role and sell software and/or IT solutions and services, we would love to talk to you. Especially if you are currently holding/or have held the following positions: Business/Sales Development Representative Account Executive/Sales Executive/Senior Sales Executive Account Manager/Account Director Business Development Executive/Manager Partner/Channel/Alliance Manager Sales Manager/Sales Director/VP Sales/CRO etc.
Job Title: Breed Society Secretary & Treasurer Organisation: Fell Pony Society Location: Appleby, Cumbria Contract Type: Full-time between 30-37.5hrs per work Salary: £29,250 (based on 37.5hrs per week) Position start date : With Immediate Effect About the Fell Pony Society The Fell Pony Society is dedicated to preserving and promoting the traditional Fell Pony breed. With a strong community of breeders, owners, and enthusiasts, the Society oversees the registration of ponies, organises events and supports conservation efforts to maintain the breed's heritage. Role Overview We are looking for someone who is organised, with great attention to detail and strong IT skills. A team player who is passionate about the Society and who can communicate at all levels. No day is the same for this role and the agility and ability to be flexible is key. The Breed Society Secretary is a pivotal administrative and organisational role, responsible for the efficient management of the society's operations and the effective communication with members, stakeholders, and the public. Ultimately the face of our Society on a day to day basis. The Secretary plays a vital part in ensuring the smooth running of the society, maintaining accurate records, and supporting the council in achieving its objectives. Key Responsibilities Administrative Management: Manage the day-to-day administrative operations of the society. Maintain accurate and up-to-date membership records, process annual subscriptions. Handle correspondence, emails, and telephone enquiries promptly and professionally. Organise and maintain all society records, documents, and archives. Manage and process pony registrations/passport applications, transfers and other breed-related paperwork. Provide information to the website manager and social media channel administrators. Meeting and Event Coordination: Organise and schedule council/board meetings, AGM, and other society events. Prepare and distribute meeting agendas, minutes, and related documents. Attend meetings and take accurate minutes and distribute in a timely manner Coordinate logistics for society events, including shows, sales, and educational workshops. Financial Administration: Manage the society's finances, including processing payments, invoices, and expenses. Prepare and present financial reports to the council/board. Assist with budget preparation and monitoring. Maintain accurate financial records and ensure compliance with relevant regulations. Liaise with auditors, accountants, and regulatory bodies to ensure financial compliance. Oversee fundraising initiatives, grant applications, and sponsorships to support the Society s activities. Communication and Member Relations: Serve as the primary point of contact for members and the public. Communicate regularly with members through newsletters, emails, and other channels. Address member enquiries and resolve any issues or concerns. Promote the breed and the society through effective communication and public relations. Regulatory Compliance: Ensure compliance with all relevant regulations and legislation, including data protection, government bodies/DEFRA Maintain knowledge of breed-specific regulations and requirements. Assist with the development and implementation of society policies and procedures. Breed Promotion: Help to promote the breed through various means. Maintain up to date knowledge of breed standards. Required Skills and Qualifications: Excellent organisational and administrative skills. Strong communication and interpersonal skills. Excellent IT skills, including Microsoft Office, database management, and accounting software. Experience in financial administration and record-keeping. Ability to work independently and as part of a team. Strong attention to detail and accuracy. Experience with website and social media management (desirable). Experience with database management. Ability to maintain confidentiality. Experience taking and producing accurate minutes. Experience dealing with the public. Driving Licence and ability to transport items to events Personal Attributes: Disciplined and structured approach whilst being able to be flexible with the variety of challenges being face Excellent communication skills A team player Highly motivated and proactive. Reliable and trustworthy. Passionate about the breed and its preservation. Ability to work under pressure and meet deadlines. Excellent problem-solving skills.
Aug 12, 2026
Full time
Job Title: Breed Society Secretary & Treasurer Organisation: Fell Pony Society Location: Appleby, Cumbria Contract Type: Full-time between 30-37.5hrs per work Salary: £29,250 (based on 37.5hrs per week) Position start date : With Immediate Effect About the Fell Pony Society The Fell Pony Society is dedicated to preserving and promoting the traditional Fell Pony breed. With a strong community of breeders, owners, and enthusiasts, the Society oversees the registration of ponies, organises events and supports conservation efforts to maintain the breed's heritage. Role Overview We are looking for someone who is organised, with great attention to detail and strong IT skills. A team player who is passionate about the Society and who can communicate at all levels. No day is the same for this role and the agility and ability to be flexible is key. The Breed Society Secretary is a pivotal administrative and organisational role, responsible for the efficient management of the society's operations and the effective communication with members, stakeholders, and the public. Ultimately the face of our Society on a day to day basis. The Secretary plays a vital part in ensuring the smooth running of the society, maintaining accurate records, and supporting the council in achieving its objectives. Key Responsibilities Administrative Management: Manage the day-to-day administrative operations of the society. Maintain accurate and up-to-date membership records, process annual subscriptions. Handle correspondence, emails, and telephone enquiries promptly and professionally. Organise and maintain all society records, documents, and archives. Manage and process pony registrations/passport applications, transfers and other breed-related paperwork. Provide information to the website manager and social media channel administrators. Meeting and Event Coordination: Organise and schedule council/board meetings, AGM, and other society events. Prepare and distribute meeting agendas, minutes, and related documents. Attend meetings and take accurate minutes and distribute in a timely manner Coordinate logistics for society events, including shows, sales, and educational workshops. Financial Administration: Manage the society's finances, including processing payments, invoices, and expenses. Prepare and present financial reports to the council/board. Assist with budget preparation and monitoring. Maintain accurate financial records and ensure compliance with relevant regulations. Liaise with auditors, accountants, and regulatory bodies to ensure financial compliance. Oversee fundraising initiatives, grant applications, and sponsorships to support the Society s activities. Communication and Member Relations: Serve as the primary point of contact for members and the public. Communicate regularly with members through newsletters, emails, and other channels. Address member enquiries and resolve any issues or concerns. Promote the breed and the society through effective communication and public relations. Regulatory Compliance: Ensure compliance with all relevant regulations and legislation, including data protection, government bodies/DEFRA Maintain knowledge of breed-specific regulations and requirements. Assist with the development and implementation of society policies and procedures. Breed Promotion: Help to promote the breed through various means. Maintain up to date knowledge of breed standards. Required Skills and Qualifications: Excellent organisational and administrative skills. Strong communication and interpersonal skills. Excellent IT skills, including Microsoft Office, database management, and accounting software. Experience in financial administration and record-keeping. Ability to work independently and as part of a team. Strong attention to detail and accuracy. Experience with website and social media management (desirable). Experience with database management. Ability to maintain confidentiality. Experience taking and producing accurate minutes. Experience dealing with the public. Driving Licence and ability to transport items to events Personal Attributes: Disciplined and structured approach whilst being able to be flexible with the variety of challenges being face Excellent communication skills A team player Highly motivated and proactive. Reliable and trustworthy. Passionate about the breed and its preservation. Ability to work under pressure and meet deadlines. Excellent problem-solving skills.
We are currently recruiting on behalf of our client for an experienced and inspiring Contact Centre Manager to lead their Customer Service Centre teams. This is a strategic leadership role offering a fantastic opportunity for someone who is passionate about driving performance, developing high-performing leaders, and shaping the future of a growing customer service operation from the outset. Key Responsibilities: Leading and inspiring Customer Service teams to deliver outstanding performance against operational, quality, compliance, and reporting standards Championing outstanding customer service, including inclusive and accessible support for customers in vulnerable situations Creating an engaging, inclusive, and supportive working environment, leading on colleague engagement, wellbeing, and performance Building strong relationships with internal and external stakeholders to influence and drive service improvements Leading, coaching, and developing a team of managers, empowering them to build confident, high-performing teams Championing innovation and continuous improvement, including the use of digital technology, Salesforce, omnichannel services, and AI to enhance customer outcomes Using data and insight to identify opportunities to improve performance and the overall customer journey Skills & Experience Required: Proven experience leading customer service operations within a contact centre environment, including responsibility for multiple teams and the leadership of managers Strong track record of improving performance, increasing engagement, and delivering excellent customer outcomes through continuous improvement Experience developing and coaching leaders, building capability, and creating high-performing, accountable teams A curious, innovative mindset with the ability to embrace new technology and lead teams through change Experience working within a regulated environment, with a sound understanding of compliance, assurance, and governance frameworks Strong knowledge of customer service operations, including complaint handling, escalation management, and supporting vulnerable customers Excellent communication, influencing, and decision-making skills, with the ability to build credibility with senior stakeholders If you are passionate about developing people, improving services, and creating outstanding customer experiences, we would love to hear from you. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Aug 12, 2026
Full time
We are currently recruiting on behalf of our client for an experienced and inspiring Contact Centre Manager to lead their Customer Service Centre teams. This is a strategic leadership role offering a fantastic opportunity for someone who is passionate about driving performance, developing high-performing leaders, and shaping the future of a growing customer service operation from the outset. Key Responsibilities: Leading and inspiring Customer Service teams to deliver outstanding performance against operational, quality, compliance, and reporting standards Championing outstanding customer service, including inclusive and accessible support for customers in vulnerable situations Creating an engaging, inclusive, and supportive working environment, leading on colleague engagement, wellbeing, and performance Building strong relationships with internal and external stakeholders to influence and drive service improvements Leading, coaching, and developing a team of managers, empowering them to build confident, high-performing teams Championing innovation and continuous improvement, including the use of digital technology, Salesforce, omnichannel services, and AI to enhance customer outcomes Using data and insight to identify opportunities to improve performance and the overall customer journey Skills & Experience Required: Proven experience leading customer service operations within a contact centre environment, including responsibility for multiple teams and the leadership of managers Strong track record of improving performance, increasing engagement, and delivering excellent customer outcomes through continuous improvement Experience developing and coaching leaders, building capability, and creating high-performing, accountable teams A curious, innovative mindset with the ability to embrace new technology and lead teams through change Experience working within a regulated environment, with a sound understanding of compliance, assurance, and governance frameworks Strong knowledge of customer service operations, including complaint handling, escalation management, and supporting vulnerable customers Excellent communication, influencing, and decision-making skills, with the ability to build credibility with senior stakeholders If you are passionate about developing people, improving services, and creating outstanding customer experiences, we would love to hear from you. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Account Executive Lead Supply Hybrid Watford (2 days per week) Looking to take the next step in your account management career? At Paragon Brand Services, we're looking for an ambitious Account Executive to join our Lead Supply team. If you have experience in 2D POS , print , or a similar environment and you're ready to broaden your skills across complex, multi-channel projects, we'd love to hear from you. This is an excellent opportunity to join a collaborative team where you'll work with well-known brands, develop your commercial understanding, and build a long-term career within one of the UK's leading marketing services businesses. What you'll be doing As an Account Executive, you'll be a key link between our clients, suppliers and internal teams, ensuring projects are delivered accurately, on time and to the highest standards. You'll support the day-to-day management of client accounts by: Managing jobs from brief through to delivery, ensuring quality, service levels and deadlines are met. Building strong relationships with clients, suppliers and internal stakeholders. Coordinating print and production projects while maintaining excellent attention to detail. Supporting Account Managers with commercial objectives, account growth and continuous improvement initiatives. Providing regular updates, resolving challenges proactively and delivering an exceptional customer experience. Identifying opportunities to improve processes, enhance service and protect margins. What we're looking for We're keen to speak with candidates who have: Experience within 2D POS , print , or a similar production environment. Previous experience in an Account Executive, Client Services, Project Coordinator or similar customer-facing role. Excellent organisational skills with the ability to manage multiple projects simultaneously. Strong communication skills and a proactive, solutions-focused approach. A genuine desire to learn, develop and build a career in account management. Commercial awareness and a passion for delivering outstanding client service. Why Paragon? At Paragon, we believe great people create great partnerships. You'll join a supportive team that values collaboration, innovation and continuous development, giving you the opportunity to expand your skills across our wider service offering while working with some fantastic clients. If you're ready to develop your career beyond traditional print or POS and become part of a business that invests in its people, we'd love to hear from you. All qualified applicants will be considered fairly and without discrimination on the basis of race, ethnicity, gender, gender identity or expression, sexual orientation, disability, age, religion or belief, marital or civil partnership status, pregnancy or maternity, or any other characteristic protected by applicable law. We recognise how challenging the current job market can be, and Paragon Talent Solutions are committed to providing the best possible candidate experience throughout the recruitment process. If you are interested in this opportunity, we kindly ask that you apply via this LinkedIn advert rather than by email or LinkedIn direct message. This helps us ensure that every application is reviewed fairly, consistently and efficiently through our established recruitment process. If you require any reasonable adjustments or additional support during the application process, please let us know and we will be happy to assist.
Aug 12, 2026
Full time
Account Executive Lead Supply Hybrid Watford (2 days per week) Looking to take the next step in your account management career? At Paragon Brand Services, we're looking for an ambitious Account Executive to join our Lead Supply team. If you have experience in 2D POS , print , or a similar environment and you're ready to broaden your skills across complex, multi-channel projects, we'd love to hear from you. This is an excellent opportunity to join a collaborative team where you'll work with well-known brands, develop your commercial understanding, and build a long-term career within one of the UK's leading marketing services businesses. What you'll be doing As an Account Executive, you'll be a key link between our clients, suppliers and internal teams, ensuring projects are delivered accurately, on time and to the highest standards. You'll support the day-to-day management of client accounts by: Managing jobs from brief through to delivery, ensuring quality, service levels and deadlines are met. Building strong relationships with clients, suppliers and internal stakeholders. Coordinating print and production projects while maintaining excellent attention to detail. Supporting Account Managers with commercial objectives, account growth and continuous improvement initiatives. Providing regular updates, resolving challenges proactively and delivering an exceptional customer experience. Identifying opportunities to improve processes, enhance service and protect margins. What we're looking for We're keen to speak with candidates who have: Experience within 2D POS , print , or a similar production environment. Previous experience in an Account Executive, Client Services, Project Coordinator or similar customer-facing role. Excellent organisational skills with the ability to manage multiple projects simultaneously. Strong communication skills and a proactive, solutions-focused approach. A genuine desire to learn, develop and build a career in account management. Commercial awareness and a passion for delivering outstanding client service. Why Paragon? At Paragon, we believe great people create great partnerships. You'll join a supportive team that values collaboration, innovation and continuous development, giving you the opportunity to expand your skills across our wider service offering while working with some fantastic clients. If you're ready to develop your career beyond traditional print or POS and become part of a business that invests in its people, we'd love to hear from you. All qualified applicants will be considered fairly and without discrimination on the basis of race, ethnicity, gender, gender identity or expression, sexual orientation, disability, age, religion or belief, marital or civil partnership status, pregnancy or maternity, or any other characteristic protected by applicable law. We recognise how challenging the current job market can be, and Paragon Talent Solutions are committed to providing the best possible candidate experience throughout the recruitment process. If you are interested in this opportunity, we kindly ask that you apply via this LinkedIn advert rather than by email or LinkedIn direct message. This helps us ensure that every application is reviewed fairly, consistently and efficiently through our established recruitment process. If you require any reasonable adjustments or additional support during the application process, please let us know and we will be happy to assist.
Job Description: Marketing and Events Assistant Job title: Marketing and Events Assistant Organisation: WeAreWaterloo Business Improvement District (BID) Reports to: Head of Marketing Salary: £28-32k per annum, dependent on experience Tenure: Permanent/Full-time WeAreWaterloo is a truly local Business Improvement District made up of passionate individuals working to empower local businesses, enhance the Waterloo area and elevate the experience of everyone that visits. We help improve Waterloo as a place to work, visit and live by delivering diverse and creative programmes that enhance and protect our environment, celebrate and promote its unique character and connect those within it. We are looking for a creative, highly organised, and enthusiastic team member to support the Marketing Department at WeAreWaterloo. The Marketing and Events Assistant will play a key part in delivering our digital communications and events programme, while contributing to content creation and stakeholder engagement. Job Purpose: This role will work closely with the Marketing Manager and Head of Marketing to support the planning, coordination, and delivery of WeAreWaterloo's marketing and events programme, helping to raise the profile of the BID, engage local audiences, and promote businesses across the BID area. Key responsibilities: The areas of responsibility include, but are not limited to: Digital: Update and maintain the content on the WAW website (), including uploading news stories, updating the events calendar, ensuring the community directory is up-to-date and overseeing all performance functionality Attend monthly social meetings with our Marketing Manager, who manages the WAW social channels and pitch content ideas, being mindful of upcoming awareness days, new businesses to the area, trends and the BID's events calendar plus posting content on WAW's TikTok channel Support the delivery of Lower Marsh Market's social media activity across Instagram and TikTok, including uploading and scheduling content, maintaining an annual content calendar, promoting events and traders, and helping to grow engagement across the channels Create and manage Eventbrite listings for relevant BID-owned events Curate and support delivery of the BID's monthly newsletter (suggesting stories and supplying copy via the template) as well as composing ad-hoc digital e-shots such as invitations to BID members Create digital content through WAW's Canva account (e.g. infographics, and leaflets etc.) Support the Data and Projects Officer on analytics reports covering relevant channels and statistics to help inform our marketing strategy Events: Serve as Event Lead for a range of events, including our monthly gardening club, Rooted, and quarterly pub walking tours. Lead all aspects of event delivery, from planning and preparation through to on-the-day coordination and post-event evaluation. Ensure each event is effectively promoted across all relevant marketing channels and provide hands-on support to ensure its smooth and successful delivery Provide administrative and practical support with larger events including annual parties, Lower Marsh Lates, Emma Cons Gardens Summer series and Together at Christmas Engagement: Act as the first point of contact for all incoming queries from businesses and stakeholders by managing the BID's account WAW maintains a database of over 500 businesses through a database called Vicinity. This role will support the Data and Projects Officer in the regular monitoring of the database to ensure that all content is kept diligently organised and up-to-date Minute-taking, as and when required Person Specification Essential Excellent communicator who can engage confidently and professionally with a wide range of stakeholders, including businesses, partners and members of the public Creative thinker who can generate engaging content ideas Highly organised and reliable, with the ability to manage multiple tasks, deadlines and priorities across marketing, events and stakeholder engagement Strong attention to detail, particularly when managing website content, databases, event information, email communications and marketing materials Proactive and self-motivated, with the confidence to take ownership of tasks and see them through from idea to delivery Digital confident, with an interest in social media, digital communications and content creation, and the ability to learn and use new platforms and tools quickly Good writing skills, with the ability to write clear, engaging and audience-appropriate copy for websites, newsletters, social media and other communications Collaborative team player who is willing to support colleagues across different areas of the organisation and contribute ideas Enthusiastic about Waterloo, with a genuine interest in local businesses, communities, events and what makes a place vibrant and distinctive Willing and able to work flexibly, including occasional evenings and out-of-hours events Desirable Experience working in a marketing, communications, events or engagement role Experience creating and managing social media and digital content Experience supporting the delivery of events Experience using platforms such as Canva, Eventbrite, WordPress and Mailchimp Understanding of place marketing, local businesses, community engagement or Business Improvement Districts Further job details and how to apply Benefits Include 30 days' holiday plus 8 Bank Holidays Place of work This is an area-based role and you will need to be active and present, with at least 2-3 days in the office. Some evenings and out-of-hours may be required. How to apply We encourage applications from all backgrounds, communities and industries, and are committed to having a team that is made up of diverse skills, experiences and abilities. We are happy to discuss flexible working arrangements. Application is by CV and covering letter, explaining why you would like the role and feel you would be a good fit for the position. Please send your application to Harrie Notton by email via the button below. The deadline for applications is 5pm on Friday 28 August.
Aug 12, 2026
Full time
Job Description: Marketing and Events Assistant Job title: Marketing and Events Assistant Organisation: WeAreWaterloo Business Improvement District (BID) Reports to: Head of Marketing Salary: £28-32k per annum, dependent on experience Tenure: Permanent/Full-time WeAreWaterloo is a truly local Business Improvement District made up of passionate individuals working to empower local businesses, enhance the Waterloo area and elevate the experience of everyone that visits. We help improve Waterloo as a place to work, visit and live by delivering diverse and creative programmes that enhance and protect our environment, celebrate and promote its unique character and connect those within it. We are looking for a creative, highly organised, and enthusiastic team member to support the Marketing Department at WeAreWaterloo. The Marketing and Events Assistant will play a key part in delivering our digital communications and events programme, while contributing to content creation and stakeholder engagement. Job Purpose: This role will work closely with the Marketing Manager and Head of Marketing to support the planning, coordination, and delivery of WeAreWaterloo's marketing and events programme, helping to raise the profile of the BID, engage local audiences, and promote businesses across the BID area. Key responsibilities: The areas of responsibility include, but are not limited to: Digital: Update and maintain the content on the WAW website (), including uploading news stories, updating the events calendar, ensuring the community directory is up-to-date and overseeing all performance functionality Attend monthly social meetings with our Marketing Manager, who manages the WAW social channels and pitch content ideas, being mindful of upcoming awareness days, new businesses to the area, trends and the BID's events calendar plus posting content on WAW's TikTok channel Support the delivery of Lower Marsh Market's social media activity across Instagram and TikTok, including uploading and scheduling content, maintaining an annual content calendar, promoting events and traders, and helping to grow engagement across the channels Create and manage Eventbrite listings for relevant BID-owned events Curate and support delivery of the BID's monthly newsletter (suggesting stories and supplying copy via the template) as well as composing ad-hoc digital e-shots such as invitations to BID members Create digital content through WAW's Canva account (e.g. infographics, and leaflets etc.) Support the Data and Projects Officer on analytics reports covering relevant channels and statistics to help inform our marketing strategy Events: Serve as Event Lead for a range of events, including our monthly gardening club, Rooted, and quarterly pub walking tours. Lead all aspects of event delivery, from planning and preparation through to on-the-day coordination and post-event evaluation. Ensure each event is effectively promoted across all relevant marketing channels and provide hands-on support to ensure its smooth and successful delivery Provide administrative and practical support with larger events including annual parties, Lower Marsh Lates, Emma Cons Gardens Summer series and Together at Christmas Engagement: Act as the first point of contact for all incoming queries from businesses and stakeholders by managing the BID's account WAW maintains a database of over 500 businesses through a database called Vicinity. This role will support the Data and Projects Officer in the regular monitoring of the database to ensure that all content is kept diligently organised and up-to-date Minute-taking, as and when required Person Specification Essential Excellent communicator who can engage confidently and professionally with a wide range of stakeholders, including businesses, partners and members of the public Creative thinker who can generate engaging content ideas Highly organised and reliable, with the ability to manage multiple tasks, deadlines and priorities across marketing, events and stakeholder engagement Strong attention to detail, particularly when managing website content, databases, event information, email communications and marketing materials Proactive and self-motivated, with the confidence to take ownership of tasks and see them through from idea to delivery Digital confident, with an interest in social media, digital communications and content creation, and the ability to learn and use new platforms and tools quickly Good writing skills, with the ability to write clear, engaging and audience-appropriate copy for websites, newsletters, social media and other communications Collaborative team player who is willing to support colleagues across different areas of the organisation and contribute ideas Enthusiastic about Waterloo, with a genuine interest in local businesses, communities, events and what makes a place vibrant and distinctive Willing and able to work flexibly, including occasional evenings and out-of-hours events Desirable Experience working in a marketing, communications, events or engagement role Experience creating and managing social media and digital content Experience supporting the delivery of events Experience using platforms such as Canva, Eventbrite, WordPress and Mailchimp Understanding of place marketing, local businesses, community engagement or Business Improvement Districts Further job details and how to apply Benefits Include 30 days' holiday plus 8 Bank Holidays Place of work This is an area-based role and you will need to be active and present, with at least 2-3 days in the office. Some evenings and out-of-hours may be required. How to apply We encourage applications from all backgrounds, communities and industries, and are committed to having a team that is made up of diverse skills, experiences and abilities. We are happy to discuss flexible working arrangements. Application is by CV and covering letter, explaining why you would like the role and feel you would be a good fit for the position. Please send your application to Harrie Notton by email via the button below. The deadline for applications is 5pm on Friday 28 August.
Contract Type: Full-time, permanent Location: Brighton United Kingdom (remote) The Partner Sales Manager position is an account management role managing a portfolio of partner agents. The key deliverable is to build and maintain relationships with the agents to position Study Group as the provider of choice for higher education programs. This includes achieving sales targets and a wide range of KPIs while creating a high-value collaboration with the network or partners. ABOUT THE ROLE Development & execution of sales account plans Pipeline Management Lead Generation and Conversion Work alongside product sales and marketing to understand and identify market trends and opportunities for student recruitment Capable of managing a strong partner network, ensuring adherence to SLAs to improve customers' satisfaction Recruit new agents and onboard them Represent Study Group and our brands at exhibition and recruitment events Identify partner growth opportunities and risk profile active management Provide high-quality product and process training to agents Monitor competitor activity enabling greater in-market competitor awareness and analysis ABOUT YOU B2B or Channel Sales experience preferred Knowledge of international education systems Understanding of higher education (required) Experience with Salesforce or other Customer Relationship Management (CRM) tools Fluent in English. Desirable Arabic speaking Customer-service orientated and consultative approach to selling Computer literate Comfortable in high-pressure environments Excellent presentation, communication and interpersonal skills Strong organisational skills and demonstrated ability to meet deadlines and targets Ability to work independently and as part of a team ABOUT US Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we are able to provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available. ORGANISATIONAL COMPLIANCE Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants, the following checks will be conducted- Criminal Background Check (country-specific), x2 References, ID and Right to Work checks as well as Education Verification. We are proud to be an equal opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy. We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please en
Aug 12, 2026
Full time
Contract Type: Full-time, permanent Location: Brighton United Kingdom (remote) The Partner Sales Manager position is an account management role managing a portfolio of partner agents. The key deliverable is to build and maintain relationships with the agents to position Study Group as the provider of choice for higher education programs. This includes achieving sales targets and a wide range of KPIs while creating a high-value collaboration with the network or partners. ABOUT THE ROLE Development & execution of sales account plans Pipeline Management Lead Generation and Conversion Work alongside product sales and marketing to understand and identify market trends and opportunities for student recruitment Capable of managing a strong partner network, ensuring adherence to SLAs to improve customers' satisfaction Recruit new agents and onboard them Represent Study Group and our brands at exhibition and recruitment events Identify partner growth opportunities and risk profile active management Provide high-quality product and process training to agents Monitor competitor activity enabling greater in-market competitor awareness and analysis ABOUT YOU B2B or Channel Sales experience preferred Knowledge of international education systems Understanding of higher education (required) Experience with Salesforce or other Customer Relationship Management (CRM) tools Fluent in English. Desirable Arabic speaking Customer-service orientated and consultative approach to selling Computer literate Comfortable in high-pressure environments Excellent presentation, communication and interpersonal skills Strong organisational skills and demonstrated ability to meet deadlines and targets Ability to work independently and as part of a team ABOUT US Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we are able to provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available. ORGANISATIONAL COMPLIANCE Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants, the following checks will be conducted- Criminal Background Check (country-specific), x2 References, ID and Right to Work checks as well as Education Verification. We are proud to be an equal opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy. We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please en
For over 50 years, this charity has supported people affected by spinal cord injury to live full and independent lives. The organisation is looking for a detail-focused and reliable Finance Officer to join them at an exciting point in their journey. As they are now halfway through delivering their 2030 strategy, this role offers the chance to play a hands-on part in keeping the charity's finances accurate, compliant, and running smoothly. Finance Officer Contract: Permanent Hours: Part-time, 16 hours per week, Monday to Friday Location: Milton Keynes, MK6. The employer offers hybrid working, with the expectation of three days per week in the office (pro-rated for part-time employees). Salary: £30,900 per annum FTE (pro rata for 16 hours: approximately £14,126) Thank you for your interest in joining this special charity About the employer The charity is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury. Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. The organisation is the expert guiding voice for life after spinal cord injury. About the role As Finance Officer, you will play a crucial role in supporting the financial operations of the charity, ensuring the organisation can continue delivering life-changing support for individuals and families affected by spinal cord injury. Reporting to the Finance Manager, you will keep the day-to-day finances accurate and up to date, processing invoices, income, journals and payments, and supporting bank reconciliations, credit control, and year-end preparation. It is a role for someone who takes real pride in getting the detail right, and who wants their work to make a tangible difference. What you will be doing Processing purchase and sales invoices, company credit cards and expenses. Processing income received through various channels, and investigating variances and queries. Processing journals and supporting payments to suppliers and petty cash transactions. Supporting the preparation of monthly bank reconciliations. Assisting with year-end accounts preparation and supporting the auditors. Supporting the production of the aged debtors list and helping with credit control. Processing transactions accurately using Dynamics 365 Business Central. Resolving a range of day-to-day finance queries. Supporting senior finance staff with other projects and tasks as required. About you The employer is looking for someone who is accurate, organised, and comfortable working with numbers: Proven experience in a finance or bookkeeping role, with strong numerical skills and attention to detail. Excellent organisational skills, with the ability to manage and prioritise a varied and busy workload. Proficient in the use of MS Office 365. Able to communicate effectively and professionally, both verbally and in writing. Integrity to maintain the highest of ethical standards and confidentiality of sensitive financial information. An analytical thinker with strong problem-solving skills. Experience of Dynamics 365 Business Central, and a good understanding of VAT and charity finance, are desirable but not essential. Why join the organisation? A genuinely supportive and values-led culture The chance to build your finance career within a well-regarded national charity Flexible and hybrid working options 28 days' annual leave (pro rata) plus bank holidays, rising to 30 (pro rata) after two years Group pension scheme with 6% employer contribution Group life assurance and healthcare cash plan Employee Assistance Programme and discounted gym membership Employee volunteer days Free car parking Genuine investment in your development, with a dedicated budget for training and growth This is a hybrid role, so you will be spending at least half your hours in the office in Milton Keynes. Please ensure your application reflects your own experience and clearly demonstrates your personal contribution. If shortlisted, you will be asked to discuss your application in detail during the selection process. Closing date: 27 August 2026, 9am Interview dates: 3 and 4 September 2026 Interested? Please click the job board apply button to be taken to the next stage where you can find out more information and complete your application by following the instructions (you may need to scroll down). This organisation values diversity. They are committed to providing an inclusive and supportive environment as they believe diversity fosters a more innovative, creative, and caring culture. They are striving to create a culture that fully represents all the communities they serve. They are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status. No agencies please.
Aug 12, 2026
Full time
For over 50 years, this charity has supported people affected by spinal cord injury to live full and independent lives. The organisation is looking for a detail-focused and reliable Finance Officer to join them at an exciting point in their journey. As they are now halfway through delivering their 2030 strategy, this role offers the chance to play a hands-on part in keeping the charity's finances accurate, compliant, and running smoothly. Finance Officer Contract: Permanent Hours: Part-time, 16 hours per week, Monday to Friday Location: Milton Keynes, MK6. The employer offers hybrid working, with the expectation of three days per week in the office (pro-rated for part-time employees). Salary: £30,900 per annum FTE (pro rata for 16 hours: approximately £14,126) Thank you for your interest in joining this special charity About the employer The charity is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury. Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. The organisation is the expert guiding voice for life after spinal cord injury. About the role As Finance Officer, you will play a crucial role in supporting the financial operations of the charity, ensuring the organisation can continue delivering life-changing support for individuals and families affected by spinal cord injury. Reporting to the Finance Manager, you will keep the day-to-day finances accurate and up to date, processing invoices, income, journals and payments, and supporting bank reconciliations, credit control, and year-end preparation. It is a role for someone who takes real pride in getting the detail right, and who wants their work to make a tangible difference. What you will be doing Processing purchase and sales invoices, company credit cards and expenses. Processing income received through various channels, and investigating variances and queries. Processing journals and supporting payments to suppliers and petty cash transactions. Supporting the preparation of monthly bank reconciliations. Assisting with year-end accounts preparation and supporting the auditors. Supporting the production of the aged debtors list and helping with credit control. Processing transactions accurately using Dynamics 365 Business Central. Resolving a range of day-to-day finance queries. Supporting senior finance staff with other projects and tasks as required. About you The employer is looking for someone who is accurate, organised, and comfortable working with numbers: Proven experience in a finance or bookkeeping role, with strong numerical skills and attention to detail. Excellent organisational skills, with the ability to manage and prioritise a varied and busy workload. Proficient in the use of MS Office 365. Able to communicate effectively and professionally, both verbally and in writing. Integrity to maintain the highest of ethical standards and confidentiality of sensitive financial information. An analytical thinker with strong problem-solving skills. Experience of Dynamics 365 Business Central, and a good understanding of VAT and charity finance, are desirable but not essential. Why join the organisation? A genuinely supportive and values-led culture The chance to build your finance career within a well-regarded national charity Flexible and hybrid working options 28 days' annual leave (pro rata) plus bank holidays, rising to 30 (pro rata) after two years Group pension scheme with 6% employer contribution Group life assurance and healthcare cash plan Employee Assistance Programme and discounted gym membership Employee volunteer days Free car parking Genuine investment in your development, with a dedicated budget for training and growth This is a hybrid role, so you will be spending at least half your hours in the office in Milton Keynes. Please ensure your application reflects your own experience and clearly demonstrates your personal contribution. If shortlisted, you will be asked to discuss your application in detail during the selection process. Closing date: 27 August 2026, 9am Interview dates: 3 and 4 September 2026 Interested? Please click the job board apply button to be taken to the next stage where you can find out more information and complete your application by following the instructions (you may need to scroll down). This organisation values diversity. They are committed to providing an inclusive and supportive environment as they believe diversity fosters a more innovative, creative, and caring culture. They are striving to create a culture that fully represents all the communities they serve. They are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status. No agencies please.
We have an exciting opportunity for a General Manager to join us here in the Southern Region (Hampshire/Dorset). This is a Bench role which means you can expect to spend time across multiple sites and candidates must have mobility across both counties. This role is working full time 44 hours per week, and you should have full flexibility to work within our opening hours which do include evenings and weekends. This role has a salary of up to £50,000 p/a depending on experience and we are particularly keen to speak to candidates from a bingo, casino, leisure or entertainment/hospitality background. Join Our Team of Remarkable People At Buzz Bingo, together we re on a mission to be the Nation s No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we ll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You ll Play As General Manager you will have overall responsibility and accountability for achieving the Club EBITDA and Operating Profit Budget, and all financial targets. You will implement a centrally generated brand strategy flawlessly at a local level and ensure a consistent delivery of the Buzz Bingo Brand Values at each stage of the customer journey, whilst leading and inspiring your team to create a culture of exceptional customer service. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We ll help you build your skills and career as you work with us in a business that never stands still. That means you ll have access to: a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brilliance Awards Employee Recognition Scheme Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays Buy Holidays Salary Sacrifice Scheme Staff discount 50% off bingo tickets, food & soft drink Your Responsibilities as Part of Our Team Hold performance and financial reviews with the management team and evaluate actions to maintain and improve KPI performance Implement centrally generated brand strategy flawlessly at a local level Ensure adequate levels of staff are deployed in each area to maximise customer service throughout the day Formulate the Club s local strategic plan Effectively communicate the Club and company strategy to the team Provide clarity of performance expectations through regular feedback and performance reviews for the team Recruit and retain a team that deliver outstanding customer service and retail standards across all areas of the Club Have a highly visible presence in all areas of the Club at peak trading times Ensure compliance with all Licensing and Health & Safety requirements plus faithfully implementing all company operating standards Ensure you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For You have a track record of delivering high levels of customer service & profit delivery within the leisure or hospitality industries You bring business awareness to decision making and understand the commercial drivers of the business A relentless focus upon customer service standards with strong attention to detail Involves the team in maintaining standards and solving problems Committed to your own and other's development You are able to manage and drive new initiatives through others Keep the focus on customer service even when under pressure and show resilience You consistently invite and respond to customer feedback A commitment to gaining a comprehensive knowledge and understanding of the business and all Gaming and Licensing Laws Applicants must be 18+
Aug 12, 2026
Full time
We have an exciting opportunity for a General Manager to join us here in the Southern Region (Hampshire/Dorset). This is a Bench role which means you can expect to spend time across multiple sites and candidates must have mobility across both counties. This role is working full time 44 hours per week, and you should have full flexibility to work within our opening hours which do include evenings and weekends. This role has a salary of up to £50,000 p/a depending on experience and we are particularly keen to speak to candidates from a bingo, casino, leisure or entertainment/hospitality background. Join Our Team of Remarkable People At Buzz Bingo, together we re on a mission to be the Nation s No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we ll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You ll Play As General Manager you will have overall responsibility and accountability for achieving the Club EBITDA and Operating Profit Budget, and all financial targets. You will implement a centrally generated brand strategy flawlessly at a local level and ensure a consistent delivery of the Buzz Bingo Brand Values at each stage of the customer journey, whilst leading and inspiring your team to create a culture of exceptional customer service. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We ll help you build your skills and career as you work with us in a business that never stands still. That means you ll have access to: a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brilliance Awards Employee Recognition Scheme Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays Buy Holidays Salary Sacrifice Scheme Staff discount 50% off bingo tickets, food & soft drink Your Responsibilities as Part of Our Team Hold performance and financial reviews with the management team and evaluate actions to maintain and improve KPI performance Implement centrally generated brand strategy flawlessly at a local level Ensure adequate levels of staff are deployed in each area to maximise customer service throughout the day Formulate the Club s local strategic plan Effectively communicate the Club and company strategy to the team Provide clarity of performance expectations through regular feedback and performance reviews for the team Recruit and retain a team that deliver outstanding customer service and retail standards across all areas of the Club Have a highly visible presence in all areas of the Club at peak trading times Ensure compliance with all Licensing and Health & Safety requirements plus faithfully implementing all company operating standards Ensure you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For You have a track record of delivering high levels of customer service & profit delivery within the leisure or hospitality industries You bring business awareness to decision making and understand the commercial drivers of the business A relentless focus upon customer service standards with strong attention to detail Involves the team in maintaining standards and solving problems Committed to your own and other's development You are able to manage and drive new initiatives through others Keep the focus on customer service even when under pressure and show resilience You consistently invite and respond to customer feedback A commitment to gaining a comprehensive knowledge and understanding of the business and all Gaming and Licensing Laws Applicants must be 18+
Vacancy No 5556 Job Title CUSTOMER SERVICE ADVISOR (UK) Location: WEST MIDLANDS BIRMINGHAM Job Description Are you an experienced B2B order management and customer service professional with sales support experience who takes pride in managing customer requirements accurately, communicating clearly and seeing every enquiry through to completion? This is an opportunity to join an internationally recognised manufacturer of premium commercial interior products, known for quality, design, sustainability and a strong commitment to customer service. This is not a traditional call centre position. It is a commercially focused customer service and order management role where you will take responsibility for quotations, sales orders, stock enquiries, delivery updates and customer issues from initial enquiry through to fulfilment. Working within an established UK and EMEA customer service team, you will build trusted relationships with customers, account managers and colleagues across production, warehousing, despatch and the wider international business. The role offers stability, structured training, hybrid working following probation and genuine scope to develop your product, systems and commercial knowledge within a supportive and collaborative environment. The Role You will act as a key point of contact for customers, providing accurate information, resolving enquiries and ensuring orders are managed professionally from initial quotation through to successful delivery. The position combines order management, customer service, sales support and internal coordination. Success will depend on accuracy, ownership, communication and the ability to remain calm and solutions-focused when priorities change. Although the workload is structured, this is not a purely reactive position. You will be expected to take initiative, identify potential issues, keep customers informed and ensure actions are followed through without unnecessary delay. Responsibilities Input, manage and monitor customer quotations and sales orders from initial enquiry through to fulfilment Maintain accurate customer, pricing, stock, delivery and order information across internal systems Review the order book regularly and identify any potential issues requiring action or customer communication Provide clear and timely information regarding products, pricing, stock availability, lead times, services and company policies Liaise with account managers, production, warehousing, despatch and colleagues across the wider business to support successful order delivery Manage customer enquiries professionally through telephone, email and other communication channels Take ownership of customer issues and ensure they are progressed efficiently through to resolution Maintain accurate customer and sales activity records using CRM, ERP and internal business systems Support account managers throughout the specification, quotation and order process Build strong and professional relationships with internal and external customers Coordinate product samples through to despatch and follow up where required Work to agreed service levels, response times and quality standards Act as an internal voice of the customer and communicate relevant feedback across the business Identify practical opportunities to improve processes, service quality and the wider customer experience Knowledge, Skills and Experience Required To be considered, candidates should be based within a realistic commuting distance of Birmingham and be comfortable working from the office during the probationary period. Essential experience and attributes include: Ideally 3 years relevant experience within B2B order management, customer service, sales support, business administration, account support or a related position Strong hands-on experience managing customer orders from initial enquiry through to delivery or fulfilment Experience raising and processing quotations and sales orders A clear understanding of order management, customer communication and internal coordination Experience working within an office-based customer service or commercial support environment Confident and professional written and verbal communication skills Ability to manage multiple orders, enquiries and priorities without compromising accuracy Strong attention to detail and a structured, organised approach Experience using an ERP, CRM or order management system Commercial awareness and the confidence to hold detailed customer conversations Ability to remain calm, positive and solutions-focused when working under pressure A tenacious approach with the ability to take ownership from beginning to completion Strong working knowledge of Microsoft Office applications Experience using JD Edwards, Salesforce, Oracle or a comparable business system would be advantageous, although full systems training will be provided. Previous experience within commercial interiors, flooring, furniture, building products, manufacturing, distribution, logistics or another construction-related, product-led B2B environment would be beneficial but is not essential. The Person This role will suit someone who is commercially aware, brings a growth mindset and takes genuine pride in delivering an excellent customer experience. You will enjoy being accountable for customer requirements from initial enquiry through to successful completion. You will be organised, methodical and attentive to detail, with the communication skills and confidence required to build effective relationships with customers, account managers and colleagues across different departments and countries. You will be comfortable working within established processes while also demonstrating initiative and a proactive approach when dealing with customer enquiries, delivery challenges and changing priorities. The successful candidate will bring a positive, hardworking and resilient attitude. You will be open to learning, comfortable receiving feedback and motivated to become a trusted and valued member of the wider team. What Success Looks Like During the first 3 to 6 months, you will be expected to: Integrate positively into the UK and wider EMEA customer service team Develop a strong understanding of the company s products, customers, systems and order processes Build effective relationships with customers, account managers and internal stakeholders Demonstrate accuracy, ownership and clear communication across customer enquiries and orders Show the attitude, focus and commitment required to deliver consistently high standards of service What s in it for you? Strong basic salary of £30,000 to £33,000 depending on experience Some flexibility for an exceptional candidate with particularly relevant experience 10% bonus potential based on company and regional performance Working hours of 8:30am to 5:00pm with 1 hour for lunch Hybrid working following successful completion of probation, with 3 days in the Birmingham office and 2 days working from home 25 days holiday, increasing to 27 days after 5 years service, plus bank holidays Option to purchase up to 5 additional holiday days each year Company pension with employer contributions matched up to 6% Health Cash Plan Access to an on-site gym Full product and systems training Supportive and internationally connected team environment Genuine long-term career development and progression opportunities SRS Recruitment Solutions are leading Construction Recruiters and Construction Products Recruiters specialising in Construction Products Sales Jobs, Technical Sales Building Products Jobs, Construction Product Manufacturer Jobs, Field Sales Jobs Construction, Specification Sales Jobs, A&D Sales Jobs, Interiors Sales Jobs, Design & Sales Consultant Jobs, Business Development Manager Jobs, Building Materials Jobs, Building Sales Jobs, Builders Merchants Jobs, Plumbers Merchants Jobs, Timber Merchant Jobs, Plumbing & Heating Jobs, HVAC Jobs, Timber & Joinery Jobs, Building Envelope Jobs, Roofing Materials Jobs, Fenestration Jobs, Civil Engineering Sales Jobs, KBB Jobs, Specialist Sales Jobs, Plant Hire Jobs, Tool Hire Jobs, Construction Design Jobs, CAD Jobs, Construction Management Jobs, Admin/Support/Finance/Warehouse/ Logistics Jobs, Production Jobs, Marketing Jobs, Senior Management Vacancies, Director Vacancies, Sales Director Jobs, Health & Safety / SHEQ Vacancies, Safety Products Sales Jobs
Aug 12, 2026
Full time
Vacancy No 5556 Job Title CUSTOMER SERVICE ADVISOR (UK) Location: WEST MIDLANDS BIRMINGHAM Job Description Are you an experienced B2B order management and customer service professional with sales support experience who takes pride in managing customer requirements accurately, communicating clearly and seeing every enquiry through to completion? This is an opportunity to join an internationally recognised manufacturer of premium commercial interior products, known for quality, design, sustainability and a strong commitment to customer service. This is not a traditional call centre position. It is a commercially focused customer service and order management role where you will take responsibility for quotations, sales orders, stock enquiries, delivery updates and customer issues from initial enquiry through to fulfilment. Working within an established UK and EMEA customer service team, you will build trusted relationships with customers, account managers and colleagues across production, warehousing, despatch and the wider international business. The role offers stability, structured training, hybrid working following probation and genuine scope to develop your product, systems and commercial knowledge within a supportive and collaborative environment. The Role You will act as a key point of contact for customers, providing accurate information, resolving enquiries and ensuring orders are managed professionally from initial quotation through to successful delivery. The position combines order management, customer service, sales support and internal coordination. Success will depend on accuracy, ownership, communication and the ability to remain calm and solutions-focused when priorities change. Although the workload is structured, this is not a purely reactive position. You will be expected to take initiative, identify potential issues, keep customers informed and ensure actions are followed through without unnecessary delay. Responsibilities Input, manage and monitor customer quotations and sales orders from initial enquiry through to fulfilment Maintain accurate customer, pricing, stock, delivery and order information across internal systems Review the order book regularly and identify any potential issues requiring action or customer communication Provide clear and timely information regarding products, pricing, stock availability, lead times, services and company policies Liaise with account managers, production, warehousing, despatch and colleagues across the wider business to support successful order delivery Manage customer enquiries professionally through telephone, email and other communication channels Take ownership of customer issues and ensure they are progressed efficiently through to resolution Maintain accurate customer and sales activity records using CRM, ERP and internal business systems Support account managers throughout the specification, quotation and order process Build strong and professional relationships with internal and external customers Coordinate product samples through to despatch and follow up where required Work to agreed service levels, response times and quality standards Act as an internal voice of the customer and communicate relevant feedback across the business Identify practical opportunities to improve processes, service quality and the wider customer experience Knowledge, Skills and Experience Required To be considered, candidates should be based within a realistic commuting distance of Birmingham and be comfortable working from the office during the probationary period. Essential experience and attributes include: Ideally 3 years relevant experience within B2B order management, customer service, sales support, business administration, account support or a related position Strong hands-on experience managing customer orders from initial enquiry through to delivery or fulfilment Experience raising and processing quotations and sales orders A clear understanding of order management, customer communication and internal coordination Experience working within an office-based customer service or commercial support environment Confident and professional written and verbal communication skills Ability to manage multiple orders, enquiries and priorities without compromising accuracy Strong attention to detail and a structured, organised approach Experience using an ERP, CRM or order management system Commercial awareness and the confidence to hold detailed customer conversations Ability to remain calm, positive and solutions-focused when working under pressure A tenacious approach with the ability to take ownership from beginning to completion Strong working knowledge of Microsoft Office applications Experience using JD Edwards, Salesforce, Oracle or a comparable business system would be advantageous, although full systems training will be provided. Previous experience within commercial interiors, flooring, furniture, building products, manufacturing, distribution, logistics or another construction-related, product-led B2B environment would be beneficial but is not essential. The Person This role will suit someone who is commercially aware, brings a growth mindset and takes genuine pride in delivering an excellent customer experience. You will enjoy being accountable for customer requirements from initial enquiry through to successful completion. You will be organised, methodical and attentive to detail, with the communication skills and confidence required to build effective relationships with customers, account managers and colleagues across different departments and countries. You will be comfortable working within established processes while also demonstrating initiative and a proactive approach when dealing with customer enquiries, delivery challenges and changing priorities. The successful candidate will bring a positive, hardworking and resilient attitude. You will be open to learning, comfortable receiving feedback and motivated to become a trusted and valued member of the wider team. What Success Looks Like During the first 3 to 6 months, you will be expected to: Integrate positively into the UK and wider EMEA customer service team Develop a strong understanding of the company s products, customers, systems and order processes Build effective relationships with customers, account managers and internal stakeholders Demonstrate accuracy, ownership and clear communication across customer enquiries and orders Show the attitude, focus and commitment required to deliver consistently high standards of service What s in it for you? Strong basic salary of £30,000 to £33,000 depending on experience Some flexibility for an exceptional candidate with particularly relevant experience 10% bonus potential based on company and regional performance Working hours of 8:30am to 5:00pm with 1 hour for lunch Hybrid working following successful completion of probation, with 3 days in the Birmingham office and 2 days working from home 25 days holiday, increasing to 27 days after 5 years service, plus bank holidays Option to purchase up to 5 additional holiday days each year Company pension with employer contributions matched up to 6% Health Cash Plan Access to an on-site gym Full product and systems training Supportive and internationally connected team environment Genuine long-term career development and progression opportunities SRS Recruitment Solutions are leading Construction Recruiters and Construction Products Recruiters specialising in Construction Products Sales Jobs, Technical Sales Building Products Jobs, Construction Product Manufacturer Jobs, Field Sales Jobs Construction, Specification Sales Jobs, A&D Sales Jobs, Interiors Sales Jobs, Design & Sales Consultant Jobs, Business Development Manager Jobs, Building Materials Jobs, Building Sales Jobs, Builders Merchants Jobs, Plumbers Merchants Jobs, Timber Merchant Jobs, Plumbing & Heating Jobs, HVAC Jobs, Timber & Joinery Jobs, Building Envelope Jobs, Roofing Materials Jobs, Fenestration Jobs, Civil Engineering Sales Jobs, KBB Jobs, Specialist Sales Jobs, Plant Hire Jobs, Tool Hire Jobs, Construction Design Jobs, CAD Jobs, Construction Management Jobs, Admin/Support/Finance/Warehouse/ Logistics Jobs, Production Jobs, Marketing Jobs, Senior Management Vacancies, Director Vacancies, Sales Director Jobs, Health & Safety / SHEQ Vacancies, Safety Products Sales Jobs
Head Hunted Recruitment are proud to be working exclusively with an award winning business who are one of the largest in their sector and boasting a strong market presence. The business is a Norfolk based importer, manufacturer and distributor of branded consumer goods supplying professional trade merchants, and retail partners across the UK. The company are in the process of adding to their team by bringing in a Financial Planning & Analysis Manager. This is a new position and requires an individual with a proven track record in a similar role. The Financial Planning & Analysis Manager will be a qualified accountant responsible for providing rigorous commercial and financial analysis to the CEO/CFO and the wider Senior Leadership Team. The role translates the operational realities of importing, manufacturing and distributing branded product landed cost, FX exposure, duty and freight, inventory holding, and channel/customer profitability into clear, decision-useful analysis that supports pricing, purchasing, and investment decisions. This is a hands-on role suited to a qualified accountant (ACA/ACCA/CIMA) who is comfortable operating both strategically and at the transactional/data level in a business of this scale. Financial Planning & Analysis Manager Key Responsibilities Budgeting, Forecasting & Business Partnering Lead the annual sales and gross margin budget process and rolling forecasts (monthly/quarterly re-forecasts), coordinating input from Sales, Purchasing, Operations and Finance. Business partner with Sales and Commercial teams to model customer and product-line profitability, pricing decisions, rebate/discount structures, and promotional investment. Business partner with Purchasing/Supply Chain on landed cost modelling, covering FX rates, freight, duty, and supplier terms, and their impact on gross margin. Support the FC/CFO with board packs, investor/lender reporting, and ad hoc scenario modelling (e.g. new product launches, new supplier relationships, capex, warehouse investment). Take ownership of the accuracy of the master data across products, customers and suppliers, ensuring effective use of all relevant sources of data available to the business (eg EPOS data). Management Information & Reporting Own the monthly management accounts commentary and variance analysis to gross profit level (budget/forecast vs. actual), with clear narrative on margin, volume, mix, and FX/duty movements. Develop and maintain KPI dashboards covering gross margin by product/brand/customer, stock turn, SKU profitability, and channel performance (trade, retail, export). Improve the quality, automation, and timeliness of MI, reducing reliance on manual spreadsheets where practicable (e.g. via AI tools, BI tools, ERP reporting, Power Query). Margin, Working Capital & Risk Monitor and report on FX exposure arising from overseas purchasing, working with the FC on hedging strategy and rate risk where applicable. Analyse and optimise inventory levels, stock cover, and obsolescence risk across the product range, supporting working capital management. Track import duty, freight, and landed cost trends, flagging margin erosion risks early. Support pricing reviews to protect gross margin against cost inflation, FX movements, and competitor activity. Systems, Controls & Process Maintain and improve budgeting/forecasting models and reporting templates to GP level, ensuring a robust, auditable, single source of truth. Provide support to the Financial Controller/transactional finance team to ensure trial balance data supports accurate and timely FP&A reporting. Support system improvements/ERP or BI implementations relevant to reporting and planning. Ensure appropriate financial controls are in place around forecasting assumptions and reporting outputs. Leadership Line manage and develop junior finance/analyst resource as the team grows. Act as a key finance contact for non-finance stakeholders, translating financial analysis into commercially actionable insight. Financial Planning & Analysis Manager Key Deliverables Accurate, timely monthly management information and variance commentary delivered to agreed deadlines. Robust annual budget and rolling forecast, with clear assumptions and sign-off from the FC/CFO. Demonstrable improvement in margin visibility by product, brand, and customer. Reliable FX/landed cost tracking that informs pricing and purchasing decisions. A reporting suite that is progressively automated and less reliant on manual data manipulation. Financial Planning & Analysis Manager Person Specification Qualifications Qualified accountant ACA, ACCA, or CIMA (essential). Experience Proven FP&A, commercial finance, or management accounting experience, ideally gained in a product-based business (import/distribution, wholesale, or FMCG background highly relevant). Experience of businesses with international/multi-currency purchasing and an understanding of landed cost, duty, and freight dynamics. Track record of owning budgeting and forecasting cycles and presenting analysis to senior stakeholders/boards. Experience working in a business of comparable scale (£10m £50m turnover) is preferred, where the role requires both strategic input and hands-on delivery. B2B experience, working closely with a product based business, manufacturer or consumer goods. Experience with ERP systems (e.g. Sage, NetSuite, SAP Business One, Microsoft Dynamics) and advanced Excel; experience with BI/reporting tools (Power BI, Power Query) is advantageous. Skills & Attributes Strong analytical and financial modelling skills, with the ability to translate data into clear commercial narrative. Confident communicator, able to business partner effectively with Sales, Purchasing, and Operations as well as senior Finance stakeholders. Commercially curious, with genuine interest in understanding product, pricing, and supply chain economics rather than pure reporting. Highly organised, deadline-driven, and comfortable operating in a smaller finance team where hands-on delivery is required alongside strategic input. Sound judgement and integrity, with a controls-conscious mindset. We are looking for an experienced finance professional reporting to the MD/FC, this is a unique opportunity to shape the future finance environment of a Norfolk based business by combining finance, data and automation to drive operational excellence. This is an office based role although occasional travel to our other local site will be required, it is essential that you have a full driving license. There is an extremely competitive salary on offer of circa £50,000 DOE plus a discretionary performance related bonus. Head Hunted Recruitment Services Ltd and associated clients are committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customer
Aug 12, 2026
Full time
Head Hunted Recruitment are proud to be working exclusively with an award winning business who are one of the largest in their sector and boasting a strong market presence. The business is a Norfolk based importer, manufacturer and distributor of branded consumer goods supplying professional trade merchants, and retail partners across the UK. The company are in the process of adding to their team by bringing in a Financial Planning & Analysis Manager. This is a new position and requires an individual with a proven track record in a similar role. The Financial Planning & Analysis Manager will be a qualified accountant responsible for providing rigorous commercial and financial analysis to the CEO/CFO and the wider Senior Leadership Team. The role translates the operational realities of importing, manufacturing and distributing branded product landed cost, FX exposure, duty and freight, inventory holding, and channel/customer profitability into clear, decision-useful analysis that supports pricing, purchasing, and investment decisions. This is a hands-on role suited to a qualified accountant (ACA/ACCA/CIMA) who is comfortable operating both strategically and at the transactional/data level in a business of this scale. Financial Planning & Analysis Manager Key Responsibilities Budgeting, Forecasting & Business Partnering Lead the annual sales and gross margin budget process and rolling forecasts (monthly/quarterly re-forecasts), coordinating input from Sales, Purchasing, Operations and Finance. Business partner with Sales and Commercial teams to model customer and product-line profitability, pricing decisions, rebate/discount structures, and promotional investment. Business partner with Purchasing/Supply Chain on landed cost modelling, covering FX rates, freight, duty, and supplier terms, and their impact on gross margin. Support the FC/CFO with board packs, investor/lender reporting, and ad hoc scenario modelling (e.g. new product launches, new supplier relationships, capex, warehouse investment). Take ownership of the accuracy of the master data across products, customers and suppliers, ensuring effective use of all relevant sources of data available to the business (eg EPOS data). Management Information & Reporting Own the monthly management accounts commentary and variance analysis to gross profit level (budget/forecast vs. actual), with clear narrative on margin, volume, mix, and FX/duty movements. Develop and maintain KPI dashboards covering gross margin by product/brand/customer, stock turn, SKU profitability, and channel performance (trade, retail, export). Improve the quality, automation, and timeliness of MI, reducing reliance on manual spreadsheets where practicable (e.g. via AI tools, BI tools, ERP reporting, Power Query). Margin, Working Capital & Risk Monitor and report on FX exposure arising from overseas purchasing, working with the FC on hedging strategy and rate risk where applicable. Analyse and optimise inventory levels, stock cover, and obsolescence risk across the product range, supporting working capital management. Track import duty, freight, and landed cost trends, flagging margin erosion risks early. Support pricing reviews to protect gross margin against cost inflation, FX movements, and competitor activity. Systems, Controls & Process Maintain and improve budgeting/forecasting models and reporting templates to GP level, ensuring a robust, auditable, single source of truth. Provide support to the Financial Controller/transactional finance team to ensure trial balance data supports accurate and timely FP&A reporting. Support system improvements/ERP or BI implementations relevant to reporting and planning. Ensure appropriate financial controls are in place around forecasting assumptions and reporting outputs. Leadership Line manage and develop junior finance/analyst resource as the team grows. Act as a key finance contact for non-finance stakeholders, translating financial analysis into commercially actionable insight. Financial Planning & Analysis Manager Key Deliverables Accurate, timely monthly management information and variance commentary delivered to agreed deadlines. Robust annual budget and rolling forecast, with clear assumptions and sign-off from the FC/CFO. Demonstrable improvement in margin visibility by product, brand, and customer. Reliable FX/landed cost tracking that informs pricing and purchasing decisions. A reporting suite that is progressively automated and less reliant on manual data manipulation. Financial Planning & Analysis Manager Person Specification Qualifications Qualified accountant ACA, ACCA, or CIMA (essential). Experience Proven FP&A, commercial finance, or management accounting experience, ideally gained in a product-based business (import/distribution, wholesale, or FMCG background highly relevant). Experience of businesses with international/multi-currency purchasing and an understanding of landed cost, duty, and freight dynamics. Track record of owning budgeting and forecasting cycles and presenting analysis to senior stakeholders/boards. Experience working in a business of comparable scale (£10m £50m turnover) is preferred, where the role requires both strategic input and hands-on delivery. B2B experience, working closely with a product based business, manufacturer or consumer goods. Experience with ERP systems (e.g. Sage, NetSuite, SAP Business One, Microsoft Dynamics) and advanced Excel; experience with BI/reporting tools (Power BI, Power Query) is advantageous. Skills & Attributes Strong analytical and financial modelling skills, with the ability to translate data into clear commercial narrative. Confident communicator, able to business partner effectively with Sales, Purchasing, and Operations as well as senior Finance stakeholders. Commercially curious, with genuine interest in understanding product, pricing, and supply chain economics rather than pure reporting. Highly organised, deadline-driven, and comfortable operating in a smaller finance team where hands-on delivery is required alongside strategic input. Sound judgement and integrity, with a controls-conscious mindset. We are looking for an experienced finance professional reporting to the MD/FC, this is a unique opportunity to shape the future finance environment of a Norfolk based business by combining finance, data and automation to drive operational excellence. This is an office based role although occasional travel to our other local site will be required, it is essential that you have a full driving license. There is an extremely competitive salary on offer of circa £50,000 DOE plus a discretionary performance related bonus. Head Hunted Recruitment Services Ltd and associated clients are committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customer
Job Title: Head of Strategy Job Description : Are you a strategic leader looking for the opportunity to build and shape a Strategy function from the ground up? We're seeking an experienced Head of Strategy to drive insight-led thinking across new business, client growth, and agency development. This is a rare opportunity to combine strategic leadership, client influence, and team development within a growing agency environment. County: Greater Manchester Location: Trafford Park Salary Range: 45,000 - 50,000 About the Company: Our client is a well-established integrated marketing agency that partners with brands to deliver impactful campaigns across media, digital, creative, events, and sponsorship. Known for its collaborative culture and insight-driven approach, the agency combines data, creativity, and strategic thinking to help clients achieve measurable commercial growth. About the Role: The Head of Strategy will play a pivotal leadership role within the business, responsible for establishing and leading the agency's strategic capability. Acting as a trusted advisor to clients and internal teams, you will develop insight-led strategies that underpin new business opportunities, existing client growth, and campaign effectiveness. This role combines strategic vision with hands-on delivery and offers the opportunity to build and develop a growing team. Key Responsibilities: Lead strategic development for new business pitches and client proposals. Develop integrated campaign strategies across ATL, digital, creative, events, and sponsorship channels. Analyse client performance data, market research, audience insights, and competitor activity to identify opportunities. Build audience personas, segmentation models, and positioning frameworks. Develop strategy presentations, campaign briefs, account reviews, and recommendation documents. Create messaging frameworks, campaign platforms, and brand positioning statements. Define campaign measurement frameworks and success criteria. Present strategic recommendations and facilitate workshops with senior client stakeholders. Work closely with Creative, Digital, Events, Media Planning & Buying, and Account Management teams to ensure strategic alignment. Deliver PCA reviews, QBRs, and strategic planning sessions. Manage and develop the existing Strategy Manager. Establish agency-wide strategic methodologies, processes, and toolkits. Build and scale the wider Strategy team as the business continues to grow. Skills and Expertise: Significant experience in strategy roles within an agency environment. Strong background across ATL, digital media, brand, and integrated campaign strategy. Proven success leading strategic development for new business pitches and client acquisition. Strong commercial acumen and ability to identify client growth opportunities. Experience translating insights and research into actionable strategic recommendations. Excellent analytical and problem-solving skills. Strong presentation, communication, and workshop facilitation abilities. Experience managing and developing strategists or small teams. Ability to influence senior stakeholders and confidently lead client-facing conversations. Strong understanding of consumer behaviour, audience segmentation, and market analysis. Experience across creative campaigns, media planning, and ideally events or sponsorship activity. Benefits: Supportive, collaborative agency culture Hybrid working (2 office / 3 home) Career growth opportunities Birthday off Generous holiday allowance Mental health support Half-day Friday on payday Fridays Annual agency-wide trip Quarterly team socials Strong work-life balance
Aug 12, 2026
Full time
Job Title: Head of Strategy Job Description : Are you a strategic leader looking for the opportunity to build and shape a Strategy function from the ground up? We're seeking an experienced Head of Strategy to drive insight-led thinking across new business, client growth, and agency development. This is a rare opportunity to combine strategic leadership, client influence, and team development within a growing agency environment. County: Greater Manchester Location: Trafford Park Salary Range: 45,000 - 50,000 About the Company: Our client is a well-established integrated marketing agency that partners with brands to deliver impactful campaigns across media, digital, creative, events, and sponsorship. Known for its collaborative culture and insight-driven approach, the agency combines data, creativity, and strategic thinking to help clients achieve measurable commercial growth. About the Role: The Head of Strategy will play a pivotal leadership role within the business, responsible for establishing and leading the agency's strategic capability. Acting as a trusted advisor to clients and internal teams, you will develop insight-led strategies that underpin new business opportunities, existing client growth, and campaign effectiveness. This role combines strategic vision with hands-on delivery and offers the opportunity to build and develop a growing team. Key Responsibilities: Lead strategic development for new business pitches and client proposals. Develop integrated campaign strategies across ATL, digital, creative, events, and sponsorship channels. Analyse client performance data, market research, audience insights, and competitor activity to identify opportunities. Build audience personas, segmentation models, and positioning frameworks. Develop strategy presentations, campaign briefs, account reviews, and recommendation documents. Create messaging frameworks, campaign platforms, and brand positioning statements. Define campaign measurement frameworks and success criteria. Present strategic recommendations and facilitate workshops with senior client stakeholders. Work closely with Creative, Digital, Events, Media Planning & Buying, and Account Management teams to ensure strategic alignment. Deliver PCA reviews, QBRs, and strategic planning sessions. Manage and develop the existing Strategy Manager. Establish agency-wide strategic methodologies, processes, and toolkits. Build and scale the wider Strategy team as the business continues to grow. Skills and Expertise: Significant experience in strategy roles within an agency environment. Strong background across ATL, digital media, brand, and integrated campaign strategy. Proven success leading strategic development for new business pitches and client acquisition. Strong commercial acumen and ability to identify client growth opportunities. Experience translating insights and research into actionable strategic recommendations. Excellent analytical and problem-solving skills. Strong presentation, communication, and workshop facilitation abilities. Experience managing and developing strategists or small teams. Ability to influence senior stakeholders and confidently lead client-facing conversations. Strong understanding of consumer behaviour, audience segmentation, and market analysis. Experience across creative campaigns, media planning, and ideally events or sponsorship activity. Benefits: Supportive, collaborative agency culture Hybrid working (2 office / 3 home) Career growth opportunities Birthday off Generous holiday allowance Mental health support Half-day Friday on payday Fridays Annual agency-wide trip Quarterly team socials Strong work-life balance
