26 jobs found

Location Coventry, West Midlands (England), CV1 2WT : Darlington, North East England, DL1 5QE : Manchester, North West England, M1 2WD : Sheffield, Yorkshire and the Humber, S1 2FJ About the job Job summary The Department for Education (DfE) is expanding its use of ServiceNow as a strategic enterprise platform to support digital services across the organisation. Our ESM (Enterprise Service Management) ServiceNow team sits within Technology Operations and Information Management, part of DDT Central Operations. We are responsible for developing and operating ServiceNow as a core enterprise platform, supporting a growing set of business capabilities. This is an exciting time to join the team. The platform is evolving beyond traditional use cases and we are continuing to expand capability across multiple domains. We are strengthening our in-house development capability to ensure we can deliver high-quality, sustainable solutions and maximise value from the platform. We are looking for an experienced ServiceNow Developer with strong technical development skills and proven experience of the platform. You will be part of an agile multidisciplinary team , contributing across both platform development and live service operation. The role requires experience across key ServiceNow platform capabilities, including IT Service Management (ITSM) and related modules such as HR Service Delivery (HRSD), alongside an understanding of platform architecture and design principles. You should be confident designing solutions that integrate effectively within the wider ServiceNow ecosystem, ensuring a consistent, scalable and joined-up enterprise service. IMPORTANT - This vacancy is using the Civil Service Numerical and Verbal tests. The deadline for completing the tests is the same as the vacancy closing date. Please ensure you complete the tests with sufficient time to complete the written application. Job description As a ServiceNow Developer, you will design, build and support solutions across the ServiceNow platform, contributing to both new delivery and live service operation. You will: Design, configure, develop, test and implement ServiceNow solutions using platform best practice Work across key platform areas including ITSM and HRSD , ensuring solutions are consistent, maintainable and scalable Build end-to-end workflows, services, automations and integrations that support enterprise business processes Contribute to the evolution of the ServiceNow platform as part of a wider enterprise capability Develop solutions using modern ServiceNow practices including scripting, Flow Designer, IntegrationHub and APIs Apply strong engineering discipline, including safe change, testing, documentation and peer review Contribute to live service support where development input is required (incident, problem or request resolution) Identify opportunities for automation, simplification and improved user experience Contribute to platform standards, reusable components and development approaches Work as part of a collaborative agile team, supporting delivery and operational outcomes together Share knowledge and collaborate with colleagues to support team capability and service quality Person specification Essential Criteria: 1. ServiceNow development capability Experience developing ServiceNow solutions using modern practices, including: Coding Technologies, eg JavaScript, HTML, CSS Principle SN functionality, such as Business Rules, etc. Automation/Flow tools Data Processing/Importing Integrations/IntegrationHub Able to deliver maintainable, reusable solutions aligned to platform best practice. 2. Coding standards and quality Experience applying strong coding discipline, including: Writing secure, maintainable code using out-of-the-box functionality where possible Following development standards, documenting solutions and testing changes prior to release Working within controlled deployment and release processes 3. Workflow, automation and service design Experience designing end-to-end services and automation, including: Service request and fulfilment processes, approvals, notifications and business logic Aligning solutions with platform data models and identifying opportunities to standardise and simplify services 4. Agile and DevOps delivery Experience working in agile environments, including: Sprint-based delivery within multidisciplinary teams Supporting both development and live service, and iterating based on feedback and outcomes 5. ServiceNow HRSD and ITSM experience Candidates must demonstrate practical, hands-on experience with ServiceNow HRSD and ITSM, including: Designing solutions aligned to wider platform architecture Good understanding of ITIL principles Case management, HR service catalogue and employee-facing services Handling sensitive data securely and understanding HR data structures Incident, problem, change and request processes Service quality, stability, and alignment between development and operational support 6. Communication and collaboration Ability to: Work effectively with technical colleagues in a development-focused team Contribute to technical discussions and decision-making Communicate technical concepts clearly where required Desirable Criteria (assessed in the event of a tie-break situation at interview to make an informed decision): Experience or awareness of ServiceNow ITOM capability (e.g. event management, discovery or service mapping) ServiceNow certifications (CSA, CAD, HRSD) ITIL 4 certification Experience with CMDB / CSDM Experience of CI/CD or modern development pipelines Experience working in large or complex environments

6-Month Contract Inside IR35 London or Manchester Hybrid Up to 575/day We're currently seeking an experienced Security Cleared (SC) ServiceNow Developer for an initial 6-month contract, with a project due to commence mid-August. This role requires a strong hands-on ServiceNow professional with proven experience across configuration, development and Service-to-ServiceNow integrations. The successful contractor will work on a high-profile programme and should be comfortable operating within complex ServiceNow environments. Key Requirements Strong hands-on ServiceNow configuration and development experience Proven experience delivering integrations within ServiceNow Strong understanding of ITSM processes and best practices Experience working across the full development lifecycle within ServiceNow Ability to work effectively with both technical and non-technical stakeholders Must have experiece intrgrating multiple ServiceNow instances Active Security Clearance (SC) is mandatory Contract Details Up to 575 per day (Inside IR35) Initial 6-month contract Hybrid working in London Project start expected in early August Potential for contract extension Interviews are being scheduled for week commencing 27th July, so if you're interested and meet the required criteria, please apply now for immediate consideration. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Job Description: ServiceNow Developer (Associate Level) Overview We are seeking an Associate ServiceNow Developer to join a dynamic Agile delivery team supporting NHS England (NHSE). This role is focused on designing, developing, and optimising ServiceNow solutions to improve business processes, enhance automation, and future-proof digital services. The ideal candidate will have strong hands-on experience with the ServiceNow platform, particularly within ITSM and CSM modules , and a proven ability to deliver high-quality solutions in a regulated or public sector environment. Key Responsibilities ServiceNow Development & Delivery Analyse business requirements and translate them into scalable ServiceNow solutions Configure and customise ServiceNow applications in line with best practices Develop Proof of Concepts (POCs) to validate solutions prior to deployment Implement new modules, platform enhancements, and architectural changes Design and build integrations with third-party systems where required Process Optimisation & Automation Identify opportunities to streamline and automate workflows Deliver solutions that improve operational efficiency and user experience Support innovation using ServiceNow capabilities, including Now Assist features Quality & Standards Collaborate closely with QA teams to ensure robust, high-quality deliverables Follow ServiceNow coding standards, design principles, and community guidelines Ensure solutions are scalable, secure, and aligned with long-term platform strategy Stakeholder Collaboration Work within Agile frameworks (Scrum, PI planning) to deliver iterative improvements Engage with technical and non-technical stakeholders to gather and refine requirements Communicate effectively across teams to ensure alignment and successful delivery Reporting & Insights Develop dashboards and reporting capabilities within ServiceNow Provide insights to support operational decision-making and performance tracking Required Skills & Experience Essential Proven experience working with the ServiceNow platform (development, configuration, and customisation) Strong understanding of ServiceNow capabilities and architecture Experience with: IT Service Management (ITSM) Customer Service Management (CSM) Exposure to Now Assist (AI-driven capabilities) within ServiceNow Experience delivering solutions in UK public sector or regulated environments Solid understanding of Agile methodologies and delivery frameworks Strong communication and stakeholder management skills Desirable Skills Experience with ServiceNow integrations and advanced platform features Broader module exposure beyond ITSM/CSM Agile certifications or formal training (e.g. Scrum) Qualifications & Certifications Relevant ServiceNow certifications such as: Certified System Administrator (CSA) Certified Application Developer (CAD) CIS-ITSM / CIS-CSM (preferred) Additional certifications are advantageous Location & Travel Hybrid working model Travel to client offices in London, Leeds, and Exeter as required Quarterly PI planning sessions Occasional in-person workshops Some overnight stays may be required Travel and expenses are not billable

Dynatrace Developer 6 months Remote Market rates - Outside IR35 Active SC clearance required - eligible candidates will be considered Role Overview Our client is expanding its Dynatrace Observability Practice and is seeking an experienced Senior Observability Consultant to lead the design and deployment of the Dynatrace platform for a UK client. This is a senior, client-facing role for a hands-on technical leader who can own observability solutions end to end - from architecture and design through implementation to ongoing operation and optimisation - while mentoring more junior consultants and acting as the technical point of contact for customer stakeholders. Key Responsibilities Lead observability solution design and architecture, producing High Level Design (HLD), Low Level Design (LLD) and Technical Design documentation, including network zone, environment group and host group design. Own end-to-end deployment of the Dynatrace platform: OneAgent (infrastructure and full-stack modes), Environment ActiveGate installation, and OpenTelemetry (OTEL) collector/agent deployment and configuration. Design and configure dashboards (standard and custom), alerting profiles/segments, problem notifications and workflows, tagging, process (OS service) monitoring, synthetic monitors and SLOs. Implement Dynatrace log management and custom event modelling: log buckets and retention, log events, custom metrics and metric events, and business events derived from logs. Build automation and integrations using the Dynatrace API and Dynatrace Workflows, including integration with ITSM tooling (ideally ServiceNow) for incident and problem management. Act as the technical lead on client engagements: run kickoffs and requirement-gathering workshops, manage the technical relationship with customer stakeholders, and provide regular status reporting. Support the ongoing operation, health and tuning of deployed environments, and contribute to managed / retained observability support services. Mentor and provide technical guidance to junior consultants, and develop and deliver training and enablement sessions to customer teams. Required Technical Skills & Experience Proven, extensive hands-on experience designing, deploying and operating the Dynatrace Observability platform across enterprise environments. Typically 5+ years in observability, monitoring or APM disciplines, with at least 3 years of deep, hands-on Dynatrace delivery. Strong experience producing observability architecture and design documentation and leading technical implementation within structured, phased programmes. Working knowledge of the Dynatrace API and Workflows for automation, integration and data extraction. Awareness of data-protection considerations in observability tooling, including handling of PII in ingested telemetry and use of data-masking / pipeline controls. Familiarity with the wider observability ecosystem and associated technologies: Cloud platforms: AWS, Microsoft Azure and/or Google Cloud Platform Containers and orchestration: Kubernetes, OpenShift and Docker Operating systems: Linux and Windows Server Telemetry and observability signals: OpenTelemetry (OTEL), application performance monitoring (APM), infrastructure monitoring, log monitoring, real user monitoring (RUM) and synthetic monitoring ITSM integration, Strong ServiceNow knowledge, for incident and problem management CI/CD and automation tooling such as Azure DevOps, GitLab, Jenkins, Ansible or Terraform Scripting for automation and data extraction: Python, Bash and/or PowerShell Core networking concepts: firewalls, ports, proxies, DNS and TLS Strong knowledge of Agentic AI technologies and autonomous operations principles Certifications Hold at least one Dynatrace certification appropriate to the level of the role (e.g. Dynatrace Professional). As a senior member of the practice, a professional-level certification is strongly preferred. Delivery & Consulting Skills Demonstrated ability to lead technical workstreams and take day-to-day ownership of delivery within a structured, phased programme. Strong workshop and kickoff facilitation skills, engaging directly with customer stakeholders to gather requirements and validate configuration. Clear, confident written and verbal communication for customer status reporting and technical documentation. Comfortable coordinating with third-party suppliers (e.g. infrastructure / AMS providers) and working within formal change-control processes. Organised and self-sufficient; able to manage concurrent workstreams across multiple client engagements. Desirable / Nice to Have Prior experience delivering Dynatrace or observability onboarding programmes at scale (hundreds of hosts, dozens of applications). Experience contributing to or supporting managed / retained observability support services post go-live. Familiarity with ServiceNow incident and problem management workflows from the ITSM/ITOM side. Experience mentoring or line-managing consultants and shaping practice capability. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

ServiceNow Developers - SC Cleared London - Hybrid | 6 months | Up to £575 per day (Inside IR35) We're looking for several experienced ServiceNow Developers to join a major programme of work, with an initial six-month contract and a strong possibility of extension. You'll be designing, developing and delivering scalable ServiceNow solutions across the core platform, working closely with technical teams and key stakeholders to turn business requirements into high-quality solutions. The programme has a particular focus on ITSM, ITOM and AIOps, alongside integrations and wider platform development. You'll need: Strong hands-on ServiceNow development experience Proven delivery experience across ITSM and ITOM Good knowledge of AIOps Experience delivering end-to-end ServiceNow solutions Strong integration experience, including REST/SOAP APIs and Integration Hub Exposure to CSM, HRSD or IRM would be beneficial The ability to deliver effectively within a fast-paced programme environment Active or recently held Security Clearance The roles offer up to £575 per day Inside IR35 , hybrid working in London and an anticipated start in mid-August. Interviews are taking place immediately, so if you're available, approaching the end of your current contract or interested in hearing more, please apply. Please note that active or recently held Security Clearance is essential for these positions. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Required skills and experience Hands-on ServiceNow development experience, ideally 3+ years. Strong experience with HRSD module, including HR services, case management, COEs, and employee life cycle processes. Solid knowledge of ServiceNow core components: Business Rules, Client Scripts, Script Includes, UI Actions/UI Policies, Flow Designer & Legacy workflows, ACLs, notifications, reports and dashboards. Test automation experience with ServiceNow ATF, including designing, maintaining, and executing automated tests. Proficiency in JavaScript; HTML/CSS knowledge is a plus. Experience working in agile delivery teams.

Position: ServiceNow Architect - Telecom Domain Mode: Contract or 1 Year FTE at 90k /Annum Location & Travel: London, (Hybrid 3 Days at client office) Our client, who deliver the connectivity, security and expertise that powers modern British life. They are the digital backbone who support the systems, services and institutions the nation relies on every day with trusted networks that millions of people depend on are urgently seeking a ServiceNow Architect with proven experience within the Telecom Domain. Key Responsibilities Serve as the technical authority on ServiceNow architecture, design, and best practices. Define and drive the overall platform strategy, roadmap, and governance. Lead the design and implementation of ServiceNow modules, including ITSM, ITOM, ITAM, HRSD, CSM, GRC, SecOps , and custom applications. Ensure platform scalability, security, performance, and integrations with other enterprise systems. Provide technical leadership in solution design workshops, architecture reviews, and governance boards. Collaborate with stakeholders, business analysts, and development teams to align solutions with business objectives. Mentor and guide ServiceNow developers and administrators on technical best practices. Stay updated on ServiceNow product releases, marketplace solutions, and industry trends to recommend enhancements. Ensure compliance with enterprise architecture, security, and regulatory requirements. Required Qualifications Strong experience with ServiceNow ITSM and at least 2 other modules (TSOM, ITOM, ITAM, HRSD, CSM, GRC, SecOps). Proven expertise in ServiceNow integrations (REST, SOAP, APIs, MID Servers, etc.). Experience with ServiceNow scripting (JavaScript, Glide, Flow Designer) and ServiceNow data model. Knowledge of ITIL/ITSM processes and best practices. Experience designing and implementing CMDB and Discovery. Excellent problem-solving, communication, and stakeholder management skills. Telecom domain Experience is MUST Preferred Qualifications ServiceNow Certified System Administrator (CSA). ServiceNow Certified Implementation Specialist (CIS) in multiple modules. ServiceNow Certified Application Developer (CAD). ServiceNow Certified Technical Architect (CTA) or progress toward certification. Experience with Agile/Scrum delivery methodologies. Exposure to cloud technologies (AWS, Azure, GCP) and enterprise IT ecosystems.

ServiceNow Developer Salary: Up to 85,000 + Benefits Location: Hybrid (UK - office, client site and home working) Security Requirements: Active SC Clearance and Sole UK Nationality are essential for this role. The Opportunity We are looking for an experienced ServiceNow Developer to join a growing technology team delivering innovative ServiceNow solutions across enterprise environments. This is an exciting opportunity to work on a combination of project delivery and platform enhancement, helping to improve business processes, automate workflows and enhance the end-user experience. Working alongside technical specialists and automation teams, you will play a key role in designing, developing and optimising ServiceNow solutions with a particular focus on Virtual Agent and intelligent automation. Key Responsibilities Design, develop and maintain ServiceNow applications, modules and integrations. Configure and enhance ServiceNow Virtual Agent capabilities. Develop and support workflow automation using RPA technologies. Collaborate with business and technical stakeholders to gather requirements and translate them into scalable technical solutions. Optimise platform performance, troubleshoot issues and ensure high availability. Contribute to the continuous improvement of the ServiceNow platform and development standards. Essential Skills & Experience Proven experience developing and customising the ServiceNow platform. Strong knowledge of ServiceNow workflows, scripting and integrations. Experience with ServiceNow Virtual Agent and/or Robotic Process Automation (RPA). Strong JavaScript development skills. Excellent analytical and problem-solving abilities. Strong communication skills with the ability to work collaboratively across technical and business teams. Essential Requirements Applicants must meet the following criteria: Active SC (Security Check) Clearance . Sole UK National (dual nationality cannot be considered for this position). Eligible to work on secure UK Government programmes. Able to work in a hybrid environment, including client sites and UK offices as required. What's on Offer Salary up to 85,000. Hybrid working model with flexibility. Opportunity to work on complex, high-profile programmes. Ongoing training and professional development. Collaborative and supportive technical environment. Excellent career progression opportunities. If you're a skilled ServiceNow Developer looking to work on secure, business-critical projects while continuing to develop your expertise, we'd love to hear from you.

Location: Wokingham, preference for 5 days per week onsite, flexibility for 3 days per week may be considered Start Day: ASAP Contract Rate: 500 per day inside IR35 Duration: 6 months initially Role Overview Our client is seeking an experienced Full-Stack Developer with expertise in Azure, .NET Core, C#, React, and Azure DevOps to join a growing technology team. Working closely with architects, DevOps engineers, and developers, you will be responsible for developing, deploying, maintaining, and supporting scalable cloud-based applications on Microsoft Azure, with a focus on automation, reliability, performance optimisation, and large-scale data processing. Key Responsibilities Develop, deploy, and maintain applications using .NET Core, C#, Entity Framework, React, and Azure. Build and support scalable cloud solutions using AKS, App Services, Azure SQL, Azure Storage, Azure AD, Key Vault, Application Gateway, Container Registry, Application Insights, and Log Analytics. Develop and integrate REST APIs and third-party services. Implement and support Azure DevOps CI/CD pipelines, automated testing, and deployments. Write unit tests and contribute to high-quality, maintainable code. Monitor application performance, troubleshoot production issues, perform root cause analysis, and implement fixes. Optimise SQL queries and application performance. Document technical decisions and application workflows. Support live production environments and ongoing platform improvements. Skills & Experience Essential 6-8 years' software development experience. Strong experience with Azure, .NET Core, C#, Entity Framework, React, REST APIs, SQL, AKS, App Services, Azure SQL Database, Azure Blob Storage, Azure AD, and Azure DevOps. Experience with CI/CD, application monitoring, and production support. Knowledge of authentication and security technologies including SAML, OAuth, OIDC, MFA, and RBAC. Strong SQL and database optimisation skills. Excellent problem-solving and communication skills. Desirable Experience with Azure infrastructure, security, monitoring, containers, and identity services. Knowledge of Azure AD B2C, PowerShell, Git, ARM Templates, Bicep, Terraform, JIRA, Confluence, and ServiceNow. Experience with SQL and NoSQL environments. Familiarity with GRIB, NETCDF, Parquet, and JSON data formats. Azure Developer certification. If you have the relevant skills and experience, please do apply promptly to be considered.

Senior ServiceNow Engineer - GRC/IRM (TPRM, OpsRes & BCM) London (Hybrid - 3 days onsite per week) Banking - Up to 120,000 + Bonus + Benefits This is a brand-new, strategically created Vice President position - not a backfill - giving you the chance to shape a global GRC product suite from the ground up. Do you want to own the product roadmap for TPRM, OpsRes and BCM at a major financial services organisation, with the mandate to take these capabilities from a single-region platform to a genuinely global offering across EMEA, APAC and the US? If you're a ServiceNow professional who can move fluently between the boardroom and the sprint room, this could be the role you've been waiting for. You'll join as the product-level owner for TPRM, OpsRes and BCM, engaging senior stakeholders up to MD and Board level, and translating what the business needs into clear technical stories for the development team to build. This is a highly mature ServiceNow environment, built on the Common Services Data Model (CSDM) and moving toward fully out-of-the-box, AI-enabled versions of these products within the next 3-6 months. This is a rare opportunity to combine strong technical credibility with real influence over strategy, adoption and where the platform goes next. What you'll be doing: Owning the product roadmap for TPRM, OpsRes and BCM, translating business requirements into clear, technical user stories for the development team to deliver Acting as the go-to voice for the GRC suite, engaging senior stakeholders - up to MD and Board level - to understand where the business is heading and guide it toward the ServiceNow way of working Building the case for, and supporting delivery of, a global rollout as EMEA, APAC and the US converge onto a single platform Providing technical governance and change approval, and overseeing testing and preparation for platform upgrades and releases Producing and maintaining documentation, training materials and process guides, while mentoring junior and off-shore team members Building strong relationships with stakeholders across the region and globally to share best practice and drive continuous improvement What you'll bring: Strong technical grounding in ServiceNow, ideally with hands-on GRC/IRM experience (TPRM, OpsRes and/or BCM), but equally comfortable operating at product/strategy level rather than day-to-day scripting A track record of engaging senior/executive stakeholders and translating business requirements into technical user stories for development teams Strong understanding of risk management, GRC and ServiceNow best practice, with sharp problem-solving skills Proven experience in a regulated environment (financial services, insurance or critical infrastructure), with the credibility to manage audit and IT security requirements Excellent communication and leadership skills, with a structured, detail-focused approach Desirable: current ServiceNow certifications, familiarity with ITIL/COBIT, and exposure to DORA compliance The package: Up to 120,000 plus bonus and benefits, based in London with hybrid working (3 days in the office per week). If this sounds like the platform-defining role you've been looking for, apply now or get in touch for a confidential conversation about the opportunity. If you've held any of these roles or used these technologies/skills, this role could be a great fit: ServiceNow Engineer, ServiceNow Developer, ServiceNow Consultant, ServiceNow Technical Lead, ServiceNow Product Manager, GRC Engineer, GRC Analyst, GRC Product Owner, IRM Engineer, IRM Consultant, Integrated Risk Management Engineer, Operational Resilience (OpsRes) Specialist, Business Continuity Management (BCM) Specialist, Third-Party Risk Management (TPRM) Consultant, Risk & Compliance Technology Engineer, ServiceNow Platform Engineer, ServiceNow Administrator, ITIL, COBIT, DORA compliance. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

ServiceNow Developer with experience in ITSM and workflow module is sought on a fully remote, outside of IR35 contract basis for a high growth FinTech based North Leeds. With a new global partnership this organisation are developing a wide range of ServiceNow applications so a strong background in core ServiceNow development and module config is a must. This ServiceNow Developer will have the following responsibilities: - Design / Develop ServiceNow Forms and Tables as well as Modules. - Develop Workflow / Flow Design where required to drive Approvals and Process Lifecycle. - Assist in developing systems integrations and process automation with External system REST APIs. - Design, create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each (including CMS/Service Portal). - Support the standup, configuration and implementation of ServiceNow's ITSM, ITOM, ITAM, and CSM modules. - Design, create and configure Notifications, UI Pages, UI Macros, Script Includes, Formatters, etc. in ServiceNow. - Assist with design, creation and cataloging of business process flows This role is available on a fully remote basis and is paying a day rate of between £250-£260 per day. ServiceNow Developer 12 month rolling contract Fully remote £230 - £240 per day (outside of IR35) ServiceNow, business rules, ITSM, CSDM, CMDB

I am recruiting for a ServiceNow Developer to work on a hybrid basis - 2 days in London, 3 days remote. The role falls inside IR35 so you will be required to work through an umbrella company for the duration of the contract. Candidates MUST have recently worked in Central Government. You will be responsible for supporting the development of enterprise workflows and data-driven decisions. You must have experience with ServiceNow platform: Including modules like ITSM, ITOM, HRSD, CSM, and CMDB. ServiceNow Scripting: Client Scripts, Business Rules, Script Includes, UI Policies, and UI Actions is also required. Experience of REST/SOAP API Integration: Building and consuming APIs for third-party integrations. Knowledge of ServiceNow Workflows: Designing and implementing Flow Designer and legacy Workflow Editor and Service Portal Development: Custom widgets, pages, and themes. You will be proficient in JavaScript: Core scripting language used in ServiceNow. Hands-on experience in ServiceNow development and administration and also experience in Agile/Scrum environments and using tools like Jira or Azure DevOps is essential. Please apply ASAP to discuss further.

Technical Support Frontend Engineer (UX) Our client is looking for a Technical Support Engineer with specifically UX and Front End experience. You will provides technical support to field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex computer systems, complex software or networked/wireless systems. You will respond to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. 12 months Inside IR35 £215 per day Key skills & experience UI development or support experience Experience in two (or more) of the following: CSS, AJAX, ReactJS, GraphQL, AngularJS, Mobile application development Reading and debugging Java and JavaScript code (Writing JavaScripts will be beneficial) Troubleshooting experience using browser developer tools Advance knowledge of the components in cloud/web applications and experience in Application Support. Mobile application support experience will be bonus. Scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell) Good experience with relational databases (eg MySQL, Oracle). Good experience writing or debugging Object Oriented code (Java preferred, other relevant technologies ok) Experience using Linux/Unix OR Microsoft Server Demonstrated ability to understand the problem statement and troubleshoot complex technical issues with ease Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems Leading investigation and resolving complex issues and escalations while demonstrating exceptional technical understanding, business process and customer needs in timely manner. Desirable Skills Experience providing SaaS support Experience developing applications within the ServiceNow Platform Experience diagnosing performance related issues. Experience using tools like Eclipse, Splunk, Xcode, Android studio, SauceLab Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Job Title: IT Application Support Location: Preston. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £29,000 + depending on experience What you'll be doing: Support a regular cadence of updates and hotfixes for products across multiple platforms Collaborate with multi-site, global, off-shore, development, administrating and product management teams Maintain and use the various deployment systems Partner with Administrators, developers and product managers to establish and execute the technology vision and strategy, and enhance end-user functionality Identify and solve operational problems in both physical and virtual environments, and supporting production web applications and root cause remediation Ensure the established monitoring alerts are responded to in a timely manner to ensure for system quality availability, security, performance and failures reducing time to resolution Create and document SOP's for all IT activities Participate in On-Call and after hours' maintenance activities Engage in and work through major incidents Your skills and experiences: Essential: IT administration and application support exposure Product and applications knowledge and skills Experience in communication with internal and external stakeholders Desirable: Use of Kanban Boards or Software Lifecycle Management Tools (e.g ServiceNow) Config Management Tools (MSP, Visio, Power BI, Archer) ITIL foundation V3/V4 Awareness of ISO27001, Cyber Essentials / Cyber Essentials + Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The HR Product & Application Support team: Are you passionate about leveraging technology to drive business success? As a member of the Application Support Team, you will be at the heart of ensuring our platforms empower the business to deliver seamless international service operations. Your role will be to build, and support cutting-edge systems that enable efficient, cost-effective business processes while driving real value for our stakeholders. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 3rd October 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Job Title: IT Application Support Location: Preston. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £29,000 + depending on experience What you'll be doing: Support a regular cadence of updates and hotfixes for products across multiple platforms Collaborate with multi-site, global, off-shore, development, administrating and product management teams Maintain and use the various deployment systems Partner with Administrators, developers and product managers to establish and execute the technology vision and strategy, and enhance end-user functionality Identify and solve operational problems in both physical and virtual environments, and supporting production web applications and root cause remediation Ensure the established monitoring alerts are responded to in a timely manner to ensure for system quality availability, security, performance and failures reducing time to resolution Create and document SOP's for all IT activities Participate in On-Call and after hours' maintenance activities Engage in and work through major incidents Your skills and experiences: Essential: IT administration and application support exposure Product and applications knowledge and skills Experience in communication with internal and external stakeholders Desirable: Use of Kanban Boards or Software Lifecycle Management Tools (e.g ServiceNow) Config Management Tools (MSP, Visio, Power BI, Archer) ITIL foundation V3/V4 Awareness of ISO27001, Cyber Essentials / Cyber Essentials + Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The HR Product & Application Support team: Are you passionate about leveraging technology to drive business success? As a member of the Application Support Team, you will be at the heart of ensuring our platforms empower the business to deliver seamless international service operations. Your role will be to build, and support cutting-edge systems that enable efficient, cost-effective business processes while driving real value for our stakeholders. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 3rd October 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Senior Business Analyst - Hybrid - Brighton Are you a seasoned Business Analyst with a passion for data architecture and systems integration? We are recruiting for a Senior Business Analyst to join a dynamic Change & Transformation team, where you'll play a pivotal role in shaping enterprise data strategy and driving impactful system enhancements. About the Role: This is a strategic and hands-on position, ideal for someone who thrives in complex data environments. You'll spend 80% of your time leading critical data model refinement projects and 20% supporting the Data & Analytics team with system enhancement requirements. Responsibilities: Data Model Architecture & Impact Assessment Lead impact assessments for proposed data model changes across complex systems Map data dependencies and analyse downstream effects Collaborate with architects to design optimal data structures Develop migration strategies and implementation roadmaps Align models with enterprise data strategy Data & Analytics Support Translate analytical requirements into technical specifications Design schema changes for enhanced reporting Conduct feasibility assessments and support UAT Maintain technical documentation Cross-functional Collaboration Bridge gaps between architects, developers, and stakeholders Facilitate workshops and support data governance initiatives Contribute to enterprise data strategy decisions Requirements: Strong SQL, relational database design, and data modelling skills Experience with ETL, data warehousing, and platforms like SQL Server, Oracle, Snowflake Familiarity with ServiceNow and cloud architecture Deep understanding of enterprise systems and data flows Experience with API integrations and system interfaces Knowledge of data governance and migration projects Advanced stakeholder management and requirements gathering Agile methodology experience Strong documentation and risk assessment capabilities Benefits: Competitive salary: Up to 68,000, depending on experience Work on cutting-edge data architecture projects Influence enterprise-wide data strategy Flexible hybrid working arrangements Collaborate with high-performing teams across architecture, analytics, and development Please Note: This is a permanent role for UK residents only. This role does not offer Sponsorship. You must have the right to work in the UK with no restrictions. Some of our roles may be subject to successful background checks including a DBS and Credit Check. Contact me: (url removed)

Senior Business Analyst - Hybrid - Brighton Are you a seasoned Business Analyst with a passion for data architecture and systems integration? We are recruiting for a Senior Business Analyst to join a dynamic Change & Transformation team, where you'll play a pivotal role in shaping enterprise data strategy and driving impactful system enhancements. About the Role: This is a strategic and hands-on position, ideal for someone who thrives in complex data environments. You'll spend 80% of your time leading critical data model refinement projects and 20% supporting the Data & Analytics team with system enhancement requirements. Responsibilities: Data Model Architecture & Impact Assessment Lead impact assessments for proposed data model changes across complex systems Map data dependencies and analyse downstream effects Collaborate with architects to design optimal data structures Develop migration strategies and implementation roadmaps Align models with enterprise data strategy Data & Analytics Support Translate analytical requirements into technical specifications Design schema changes for enhanced reporting Conduct feasibility assessments and support UAT Maintain technical documentation Cross-functional Collaboration Bridge gaps between architects, developers, and stakeholders Facilitate workshops and support data governance initiatives Contribute to enterprise data strategy decisions Requirements: Strong SQL, relational database design, and data modelling skills Experience with ETL, data warehousing, and platforms like SQL Server, Oracle, Snowflake Familiarity with ServiceNow and cloud architecture Deep understanding of enterprise systems and data flows Experience with API integrations and system interfaces Knowledge of data governance and migration projects Advanced stakeholder management and requirements gathering Agile methodology experience Strong documentation and risk assessment capabilities Benefits: Competitive salary: Up to 68,000, depending on experience Work on cutting-edge data architecture projects Influence enterprise-wide data strategy Flexible hybrid working arrangements Collaborate with high-performing teams across architecture, analytics, and development Please Note: This is a permanent role for UK residents only. This role does not offer Sponsorship. You must have the right to work in the UK with no restrictions. Some of our roles may be subject to successful background checks including a DBS and Credit Check. Contact me: (url removed)

Senior Business Analyst - Hybrid - Brighton Are you a seasoned Business Analyst with a passion for data architecture and systems integration? We are recruiting for a Senior Business Analyst to join a dynamic Change & Transformation team, where you'll play a pivotal role in shaping enterprise data strategy and driving impactful system enhancements. About the Role: This is a strategic and hands-on position, ideal for someone who thrives in complex data environments. You'll spend 80% of your time leading critical data model refinement projects and 20% supporting the Data & Analytics team with system enhancement requirements. Responsibilities: Data Model Architecture & Impact Assessment Lead impact assessments for proposed data model changes across complex systems Map data dependencies and analyse downstream effects Collaborate with architects to design optimal data structures Develop migration strategies and implementation roadmaps Align models with enterprise data strategy Data & Analytics Support Translate analytical requirements into technical specifications Design schema changes for enhanced reporting Conduct feasibility assessments and support UAT Maintain technical documentation Cross-functional Collaboration Bridge gaps between architects, developers, and stakeholders Facilitate workshops and support data governance initiatives Contribute to enterprise data strategy decisions Requirements: Strong SQL, relational database design, and data modelling skills Experience with ETL, data warehousing, and platforms like SQL Server, Oracle, Snowflake Familiarity with ServiceNow and cloud architecture Deep understanding of enterprise systems and data flows Experience with API integrations and system interfaces Knowledge of data governance and migration projects Advanced stakeholder management and requirements gathering Agile methodology experience Strong documentation and risk assessment capabilities Benefits: Competitive salary: Up to 68,000, depending on experience Work on cutting-edge data architecture projects Influence enterprise-wide data strategy Flexible hybrid working arrangements Collaborate with high-performing teams across architecture, analytics, and development Please Note: This is a permanent role for UK residents only. This role does not offer Sponsorship. You must have the right to work in the UK with no restrictions. Some of our roles may be subject to successful background checks including a DBS and Credit Check. Contact me: (url removed)