Candidate Opportunity Brief Position: Principal Consultant Reporting to: Head of Business Overview: The Principal Consultant is a pinnacle role within the recruitment consulting profession and the trusted hand to the head of the business unit. They are experienced and informed leaders that operate at the sharp end of all consulting 360 activities. High leadership, low management responsibilities allow time, freedom and autonomy to deliver exceptional customer (Client & Candidate) management, client development, customer experience and manage all aspects of the vacancy lifecycle management. For some, the Principal Consultant role is a career anchor they are in it the long-term and focus on mastery because they enjoy billing, high commission and exciting activities that accompany the role without being held back or restricted by people management. For others, once mastery is achieved it is a springboard into management roles, proving they can combine top performance and leadership with team contribution. The Opportunity: Deputising for the Head of Business or Business Manager, a Principal Consultant benefits from perfecting / mastering all aspects of what it takes to be a high performing recruitment consultant (and all the trust, freedom, accolades and financial reward that comes with it). They are afforded the opportunity to develop advanced leadership skills and exposure to business management /operations activities that would path the way / stepping stone to one of several career directions within the group (depending on their strengths, aspirations and how that aligns to the wider business strategic goals). As an expert within their field in all aspects of recruitment consulting, Principal Consultants are masters of their craft and held in high regard by their peers. They are an example to which other recruiters aspire to. About Ford & Stanley Group Ford & Stanley Talent Services Group comprises specialist teams covering talent acquisition from Shopfloor to Boardroom, and wider Talent Solutions comprising Integrated services supporting the employment lifecycle, Leadership Development, Performance Coaching & Mental Fitness Support amongst other talent-related services. The Ford & Stanley client base comprises over 150 employers from start-up & SME through to large corporate organisations across 6 specialist sectors spanning the UK, Europe and North Americas. A significant proportion of our turnover is carried out within the rail sector where the company is recognised as a key player. Group growth will be realised by growing the company s sphere of influence in fledgling sectors, whilst increasing market share within the rail sector which still has significant growth headroom. With Head Offices based in Pride Park, Derby, Ford & Stanley is privately owned, has c.60 employees, £25million turnover, has averaged 18% annual growth since inception, and to date been awarded 6 major multi-year contracted recruitment partnership agreements with UK and international organisations. Team loyalty is consistently high with the current average length at recruiter level being 3.2 years, within support functions is 3.1 years, 6.5 years at middle management level and 13.3 years at director level. Our team culture is inclusive and highly supportive, and our mission of creating 10 million Better Workdays is very much central to how the business operates. We are environmentally active and run our own conservation meadow as part of this. For a deeper insight into our culture, mission and values please visit our Join us page. You may also want to see some of the great work our teams have been doing for the environment here. The Role: The Principal Consultant sits between a Managing Consultant and Business Manager - a role that blends top-level billing expertise with elements of mentorship, strategy, and business development through client development and new sales activity. A Principal Consultant is expected to be a top biller, client advisor and role model, with the credibility to influence both clients and colleagues, often shaping the companies growth direction while maintaining strong individual results. High-Level Billing & Quality Delivery Consistently generate strong personal revenue and financial contribution Manage senior or complex client relationships Deliver low volume, high-value search assignments Uphold the exceptional key performance indicators such as shortlist coverage, CV to Interview, worked to offer and worked to filled ratios Client Development & Strategy Act as a trusted advisor to clients, going beyond filling jobs to talent advisory Win new business and grow key accounts through consultative selling. Identify opportunities in the market and position the company as a thought leader within its specialist sector Instead of simply filling roles, you are building client partnerships that generate repeat business, increase exclusivity and position you and the company as a strategic partner, not a just supplier Deputising for Head of / Business Manager in event of client or candidate misunderstandings, disagreements or anticipated risks. Mentorship & Team Contribution Mentor junior and mid-level consultants (without necessarily holding formal management responsibility) Share market knowledge, techniques, and best practice Set the bar for quality, process and professionalism within the team Thought Leadership & Market Expertise Be seen as an expert in a specific sector or discipline Lead Generation & Market Intel Follow Up Review, triage and action leads provided by the research teams Proactively initiate and nurture leads / spot opportunities and follow up such as: Candidates leaving post / back fill opportunities Market Intelligence / News articles Live advertised vacancies Where else candidates are interviewing Existing network intel Sales & Business Development Aspects and not the core of the role are that of undertaking warm new business development activities that include: Securing referrals from existing contacts, clients and candidates for new business opportunities Relationship and solution based sales not transactional Converting candidate relationships into new client relationships Completing smart and proactive candidate marketing activities using identified most placeable candidates Represent the business at hosted and industry networking events / socials Following up and conversion of leads in a warm and professional (non-cold sales) manner Strategic Account Management Deepening relationships with existing clients (not just HR, but hiring managers, project directors, executives). Scheduling regular review meetings to assess performance and uncover upcoming hiring needs. Identifying opportunities and act to expand into other departments or functions. Relationship Building Outside of Active Hiring Regular check-ins even when there are no live vacancies Inviting clients to networking events, industry conferences, or social functions Building trust so that when hiring needs arise, the consultant is the first call Team/Leadership Contribution Coaching junior consultants on how to approach client development Leading by example in opening doors and winning new business Input to the strategic group client list and long-term growth accounts Delivery & Process - Undertake all aspects of the vacancy lifecycle to an exemplary standard. Headline milestones of each search onboarded to include but not limited to: Pre-Market Research & Salary Benchmarking Situational Discovery (Role scoping meeting with hiring manager) Assignment brief & Timescales for delivery plan communicated back to the client Candidate Opportunity Brief Build Advert Draft + Social Media Campaign Design Longlisting activities Targeted Headhunting Campaign LinkedIn Project Search & InMail Design Immediate Network Approach / Known Candidates Shortlisting & First Engagement/Approach to candidates (Opportunity Pitch) Mid-Search Update & Provision of Market Intelligence to client hiring manager Full Candidate Discoveries of all shortlisted candidates Profile/CV write up with notes and recommendations as to suitability aligned to brief Shortlist Presentation (min. 5 options) to client with recommendations to interview all Interviews Organised + Interview preparation call with candidates Final Stage Interview confirmations + Pre Close & Sounding Board Positioning Offer of employment presented to candidate + SoundingBoard Offer management, negotiations and secure acceptance HR Starter Pack provided to client to generate contract & offer letter Post Resignation Debrief & Start Date Confirmed Mid notice check in / mid notice coffee booked for candidate & client First day client check in & candidate good luck text Winning Shortlists Responsible of ensuring every search is completed using ALL Tools at their disposal to produce a winning shortlist and a 100% CV to interview ratio. Tracker Search & Longlist Job Board Search & Longlist Internal referrals Advert Response LinkedIn Recruiter . click apply for full job details
Aug 08, 2026
Full time
Candidate Opportunity Brief Position: Principal Consultant Reporting to: Head of Business Overview: The Principal Consultant is a pinnacle role within the recruitment consulting profession and the trusted hand to the head of the business unit. They are experienced and informed leaders that operate at the sharp end of all consulting 360 activities. High leadership, low management responsibilities allow time, freedom and autonomy to deliver exceptional customer (Client & Candidate) management, client development, customer experience and manage all aspects of the vacancy lifecycle management. For some, the Principal Consultant role is a career anchor they are in it the long-term and focus on mastery because they enjoy billing, high commission and exciting activities that accompany the role without being held back or restricted by people management. For others, once mastery is achieved it is a springboard into management roles, proving they can combine top performance and leadership with team contribution. The Opportunity: Deputising for the Head of Business or Business Manager, a Principal Consultant benefits from perfecting / mastering all aspects of what it takes to be a high performing recruitment consultant (and all the trust, freedom, accolades and financial reward that comes with it). They are afforded the opportunity to develop advanced leadership skills and exposure to business management /operations activities that would path the way / stepping stone to one of several career directions within the group (depending on their strengths, aspirations and how that aligns to the wider business strategic goals). As an expert within their field in all aspects of recruitment consulting, Principal Consultants are masters of their craft and held in high regard by their peers. They are an example to which other recruiters aspire to. About Ford & Stanley Group Ford & Stanley Talent Services Group comprises specialist teams covering talent acquisition from Shopfloor to Boardroom, and wider Talent Solutions comprising Integrated services supporting the employment lifecycle, Leadership Development, Performance Coaching & Mental Fitness Support amongst other talent-related services. The Ford & Stanley client base comprises over 150 employers from start-up & SME through to large corporate organisations across 6 specialist sectors spanning the UK, Europe and North Americas. A significant proportion of our turnover is carried out within the rail sector where the company is recognised as a key player. Group growth will be realised by growing the company s sphere of influence in fledgling sectors, whilst increasing market share within the rail sector which still has significant growth headroom. With Head Offices based in Pride Park, Derby, Ford & Stanley is privately owned, has c.60 employees, £25million turnover, has averaged 18% annual growth since inception, and to date been awarded 6 major multi-year contracted recruitment partnership agreements with UK and international organisations. Team loyalty is consistently high with the current average length at recruiter level being 3.2 years, within support functions is 3.1 years, 6.5 years at middle management level and 13.3 years at director level. Our team culture is inclusive and highly supportive, and our mission of creating 10 million Better Workdays is very much central to how the business operates. We are environmentally active and run our own conservation meadow as part of this. For a deeper insight into our culture, mission and values please visit our Join us page. You may also want to see some of the great work our teams have been doing for the environment here. The Role: The Principal Consultant sits between a Managing Consultant and Business Manager - a role that blends top-level billing expertise with elements of mentorship, strategy, and business development through client development and new sales activity. A Principal Consultant is expected to be a top biller, client advisor and role model, with the credibility to influence both clients and colleagues, often shaping the companies growth direction while maintaining strong individual results. High-Level Billing & Quality Delivery Consistently generate strong personal revenue and financial contribution Manage senior or complex client relationships Deliver low volume, high-value search assignments Uphold the exceptional key performance indicators such as shortlist coverage, CV to Interview, worked to offer and worked to filled ratios Client Development & Strategy Act as a trusted advisor to clients, going beyond filling jobs to talent advisory Win new business and grow key accounts through consultative selling. Identify opportunities in the market and position the company as a thought leader within its specialist sector Instead of simply filling roles, you are building client partnerships that generate repeat business, increase exclusivity and position you and the company as a strategic partner, not a just supplier Deputising for Head of / Business Manager in event of client or candidate misunderstandings, disagreements or anticipated risks. Mentorship & Team Contribution Mentor junior and mid-level consultants (without necessarily holding formal management responsibility) Share market knowledge, techniques, and best practice Set the bar for quality, process and professionalism within the team Thought Leadership & Market Expertise Be seen as an expert in a specific sector or discipline Lead Generation & Market Intel Follow Up Review, triage and action leads provided by the research teams Proactively initiate and nurture leads / spot opportunities and follow up such as: Candidates leaving post / back fill opportunities Market Intelligence / News articles Live advertised vacancies Where else candidates are interviewing Existing network intel Sales & Business Development Aspects and not the core of the role are that of undertaking warm new business development activities that include: Securing referrals from existing contacts, clients and candidates for new business opportunities Relationship and solution based sales not transactional Converting candidate relationships into new client relationships Completing smart and proactive candidate marketing activities using identified most placeable candidates Represent the business at hosted and industry networking events / socials Following up and conversion of leads in a warm and professional (non-cold sales) manner Strategic Account Management Deepening relationships with existing clients (not just HR, but hiring managers, project directors, executives). Scheduling regular review meetings to assess performance and uncover upcoming hiring needs. Identifying opportunities and act to expand into other departments or functions. Relationship Building Outside of Active Hiring Regular check-ins even when there are no live vacancies Inviting clients to networking events, industry conferences, or social functions Building trust so that when hiring needs arise, the consultant is the first call Team/Leadership Contribution Coaching junior consultants on how to approach client development Leading by example in opening doors and winning new business Input to the strategic group client list and long-term growth accounts Delivery & Process - Undertake all aspects of the vacancy lifecycle to an exemplary standard. Headline milestones of each search onboarded to include but not limited to: Pre-Market Research & Salary Benchmarking Situational Discovery (Role scoping meeting with hiring manager) Assignment brief & Timescales for delivery plan communicated back to the client Candidate Opportunity Brief Build Advert Draft + Social Media Campaign Design Longlisting activities Targeted Headhunting Campaign LinkedIn Project Search & InMail Design Immediate Network Approach / Known Candidates Shortlisting & First Engagement/Approach to candidates (Opportunity Pitch) Mid-Search Update & Provision of Market Intelligence to client hiring manager Full Candidate Discoveries of all shortlisted candidates Profile/CV write up with notes and recommendations as to suitability aligned to brief Shortlist Presentation (min. 5 options) to client with recommendations to interview all Interviews Organised + Interview preparation call with candidates Final Stage Interview confirmations + Pre Close & Sounding Board Positioning Offer of employment presented to candidate + SoundingBoard Offer management, negotiations and secure acceptance HR Starter Pack provided to client to generate contract & offer letter Post Resignation Debrief & Start Date Confirmed Mid notice check in / mid notice coffee booked for candidate & client First day client check in & candidate good luck text Winning Shortlists Responsible of ensuring every search is completed using ALL Tools at their disposal to produce a winning shortlist and a 100% CV to interview ratio. Tracker Search & Longlist Job Board Search & Longlist Internal referrals Advert Response LinkedIn Recruiter . click apply for full job details
S haw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. I am proud to be part of this great organisation." At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility. For us being part of the solution is about creating the conditions for this to happen, advocating and delivering services that make a real difference. Working in partnership not competition, we are part of an eco-system of purpose-led organisations, striving for a fairer, more equal society centred on opportunity for all. Purpose As an Employment Specialist, your mission is to empower individuals with mental health support needs by helping them secure sustainable employment in alignment with their preferences (meaningful to them) in order to rebuild their lives. You will deliver the Individual Placement and Support (IPS) approach, providing person-centred guidance to clients while fostering positive relationships with local employers. Your role within community mental health teams or early intervention psychosis teams will support a holistic approach to recovery through employment. This is a highly people-focused, community-based role. You will: Meet clients in the community or mental health settings Support individuals with job goals, applications, and interviews Build relationships with local employers Work collaboratively with clinical teams Provide ongoing in-work support This role is active and varied-you'll spend much of your time out and about, building relationships and supporting people directly. Who we're looking for We are looking for motivated, proactive individuals who are passionate about helping others succeed. Transferrable skills are welcome You don't need to have done this exact role before. We welcome applicants from a range of backgrounds where supporting people to achieve their goals is key. This may include experience in: Education (teachers, tutors, teaching assistants) Health and social care Youth work or community roles Charity or voluntary sector Coaching, mentoring, or careers advice Recruitment, HR, or customer advisory roles Housing, probation, or rehabilitation services Customer-facing leadership roles (e.g. retail, hospitality) If you're passionate about people and making a difference, we'll support you to learn the IPS delivery approach. If you're looking for a role where you can genuinely change lives-and be part of a team that values purpose, inclusion, and impact-we'd love to hear from you. Essential: You will have: A people-centred approach Demonstratable passion to help people with mental health and physical barriers into good employment Be able to work consistently to targets Experience/understanding of working with people with mental health support needs, or a similar client group within health, social services or the voluntary sector Resilience and initiative Excellent communication skills Able to work 100% of the time in the community or in a mental health treatment hub A strong communicator who can build trust quickly Organised and able to manage a varied workload Resilient and able to work independently Professional in your approach and presentation Motivated to achieve positive outcomes for others Download the Job Description for full details. Location: You will be based within Birmingham or Solihull - community based (peripatetic). Why join Shaw Trust? Working here, you're part of something bigger-where everybody is somebody." Be part of a supportive, inclusive, purpose-led organisation Make a meaningful difference every day Work alongside NHS and community partners Receive training in the IPS model Develop your career in a values-driven organisation Employee Benefits As an employee of Shaw Trust as well as positively impacting people's lives, you will have access to the following benefits: 25 days annual leave per year (plus bank holidays), with incremental increases post 3 years' service up to 28 days, and the option to purchase additional holiday 2 days paid volunteering leave each year An enhanced pension scheme after 6 months Life Assurance at 3 times your annual salary rate Access to a suite of learning and development opportunities including paid for apprenticeship and masters' levels qualifications, and management development programmes Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Women's Network) Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan Our Strategy To find out more about Shaw Trusts aims in our 2030 Strategic Directive available here: (url removed) Join a diverse and inclusive organisation Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career. In addition; We are proud to be certified as an employer who meets the National Equality Standard, the accepted standard for inclusiveness in business across the UK. We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government's Access to Work scheme. Living our values, we are keen to reflect the diversity of UK society at every level within our organisation. We welcome applications from all sections of the community including from people with lived experience and/or knowledge of disability or social exclusion. If you have accessibility requirements and/or would like further information about the role, please contact: (url removed) ShawIND1
Aug 08, 2026
Full time
S haw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. I am proud to be part of this great organisation." At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility. For us being part of the solution is about creating the conditions for this to happen, advocating and delivering services that make a real difference. Working in partnership not competition, we are part of an eco-system of purpose-led organisations, striving for a fairer, more equal society centred on opportunity for all. Purpose As an Employment Specialist, your mission is to empower individuals with mental health support needs by helping them secure sustainable employment in alignment with their preferences (meaningful to them) in order to rebuild their lives. You will deliver the Individual Placement and Support (IPS) approach, providing person-centred guidance to clients while fostering positive relationships with local employers. Your role within community mental health teams or early intervention psychosis teams will support a holistic approach to recovery through employment. This is a highly people-focused, community-based role. You will: Meet clients in the community or mental health settings Support individuals with job goals, applications, and interviews Build relationships with local employers Work collaboratively with clinical teams Provide ongoing in-work support This role is active and varied-you'll spend much of your time out and about, building relationships and supporting people directly. Who we're looking for We are looking for motivated, proactive individuals who are passionate about helping others succeed. Transferrable skills are welcome You don't need to have done this exact role before. We welcome applicants from a range of backgrounds where supporting people to achieve their goals is key. This may include experience in: Education (teachers, tutors, teaching assistants) Health and social care Youth work or community roles Charity or voluntary sector Coaching, mentoring, or careers advice Recruitment, HR, or customer advisory roles Housing, probation, or rehabilitation services Customer-facing leadership roles (e.g. retail, hospitality) If you're passionate about people and making a difference, we'll support you to learn the IPS delivery approach. If you're looking for a role where you can genuinely change lives-and be part of a team that values purpose, inclusion, and impact-we'd love to hear from you. Essential: You will have: A people-centred approach Demonstratable passion to help people with mental health and physical barriers into good employment Be able to work consistently to targets Experience/understanding of working with people with mental health support needs, or a similar client group within health, social services or the voluntary sector Resilience and initiative Excellent communication skills Able to work 100% of the time in the community or in a mental health treatment hub A strong communicator who can build trust quickly Organised and able to manage a varied workload Resilient and able to work independently Professional in your approach and presentation Motivated to achieve positive outcomes for others Download the Job Description for full details. Location: You will be based within Birmingham or Solihull - community based (peripatetic). Why join Shaw Trust? Working here, you're part of something bigger-where everybody is somebody." Be part of a supportive, inclusive, purpose-led organisation Make a meaningful difference every day Work alongside NHS and community partners Receive training in the IPS model Develop your career in a values-driven organisation Employee Benefits As an employee of Shaw Trust as well as positively impacting people's lives, you will have access to the following benefits: 25 days annual leave per year (plus bank holidays), with incremental increases post 3 years' service up to 28 days, and the option to purchase additional holiday 2 days paid volunteering leave each year An enhanced pension scheme after 6 months Life Assurance at 3 times your annual salary rate Access to a suite of learning and development opportunities including paid for apprenticeship and masters' levels qualifications, and management development programmes Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Women's Network) Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan Our Strategy To find out more about Shaw Trusts aims in our 2030 Strategic Directive available here: (url removed) Join a diverse and inclusive organisation Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career. In addition; We are proud to be certified as an employer who meets the National Equality Standard, the accepted standard for inclusiveness in business across the UK. We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government's Access to Work scheme. Living our values, we are keen to reflect the diversity of UK society at every level within our organisation. We welcome applications from all sections of the community including from people with lived experience and/or knowledge of disability or social exclusion. If you have accessibility requirements and/or would like further information about the role, please contact: (url removed) ShawIND1
Job Title: Customer Contact Advisor Type: Temporary Location: Eastleigh / Bracknell Salary: £15.27 - £19.84 an hour Hours: Full Time, 37 hours BRC are working closely with a leading housing organisation to recruit a Customer Contact Advisor on a temporary basis. This is an excellent opportunity for someone with strong customer service experience who enjoys helping people and resolving a wide range of housing-related enquiries in a fast-paced contact centre environment. This role involves delivering an excellent front-line customer service by handling enquiries via telephone, face-to-face and digital channels. You will resolve a broad range of housing enquiries, provide advice and support to residents, and ensure customers receive a prompt, professional and high-quality service. Duties: Act as the first point of contact for customers via telephone, face-to-face and digital channels. Resolve a wide range of customer enquiries, aiming to achieve first-contact resolution wherever possible. Diagnose and raise responsive repair requests, arrange appointments and liaise with contractors. Provide advice and support regarding anti-social behaviour, tenancy queries and rent accounts. Book appointments for surveyors, housing officers, income officers and contractors. Record and update customer information accurately on internal systems. Follow up on complex enquiries to ensure they are resolved to a high standard. Carry out administration tasks relating to customer enquiries and case resolution. Keep up to date with policies, procedures and housing services to provide accurate advice. Identify customer vulnerabilities and ensure services are delivered appropriately. Contribute ideas to improve customer service and team performance. Requirements: Previous experience in a contact centre, customer service or front-line service role. Excellent communication and customer service skills. Ability to remain calm and professional in challenging situations. Strong administrative and organisational skills with excellent attention to detail. Experience using IT systems to accurately record customer information. Ability to work to targets and manage a busy workload. A proactive approach with the ability to take ownership of customer enquiries. Experience within social housing or a housing-related environment would be advantageous For more information, please call Meg Smith on or . To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled. At BRC Recruitment, we try to respond to all applications; however, due to the high volume of applications, this is not always possible. If you have not heard from us within 72 hours, please assume that your application has been unsuccessful on this occasion. REFERRAL SCHEME: Recommend a friend or colleague to us and receive up to £100 once they have completed 3 months in a role via BRC! Terms and conditions apply, contact us for details.
Aug 08, 2026
Contractor
Job Title: Customer Contact Advisor Type: Temporary Location: Eastleigh / Bracknell Salary: £15.27 - £19.84 an hour Hours: Full Time, 37 hours BRC are working closely with a leading housing organisation to recruit a Customer Contact Advisor on a temporary basis. This is an excellent opportunity for someone with strong customer service experience who enjoys helping people and resolving a wide range of housing-related enquiries in a fast-paced contact centre environment. This role involves delivering an excellent front-line customer service by handling enquiries via telephone, face-to-face and digital channels. You will resolve a broad range of housing enquiries, provide advice and support to residents, and ensure customers receive a prompt, professional and high-quality service. Duties: Act as the first point of contact for customers via telephone, face-to-face and digital channels. Resolve a wide range of customer enquiries, aiming to achieve first-contact resolution wherever possible. Diagnose and raise responsive repair requests, arrange appointments and liaise with contractors. Provide advice and support regarding anti-social behaviour, tenancy queries and rent accounts. Book appointments for surveyors, housing officers, income officers and contractors. Record and update customer information accurately on internal systems. Follow up on complex enquiries to ensure they are resolved to a high standard. Carry out administration tasks relating to customer enquiries and case resolution. Keep up to date with policies, procedures and housing services to provide accurate advice. Identify customer vulnerabilities and ensure services are delivered appropriately. Contribute ideas to improve customer service and team performance. Requirements: Previous experience in a contact centre, customer service or front-line service role. Excellent communication and customer service skills. Ability to remain calm and professional in challenging situations. Strong administrative and organisational skills with excellent attention to detail. Experience using IT systems to accurately record customer information. Ability to work to targets and manage a busy workload. A proactive approach with the ability to take ownership of customer enquiries. Experience within social housing or a housing-related environment would be advantageous For more information, please call Meg Smith on or . To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled. At BRC Recruitment, we try to respond to all applications; however, due to the high volume of applications, this is not always possible. If you have not heard from us within 72 hours, please assume that your application has been unsuccessful on this occasion. REFERRAL SCHEME: Recommend a friend or colleague to us and receive up to £100 once they have completed 3 months in a role via BRC! Terms and conditions apply, contact us for details.
Hourly rate: £13.72 Support Worker Required! Location: Whitehills Hourly rate: £13.72 Contract Type: Zero hours Hours: Full & Part time Hours available About the Role: Mears Group provides housing and care services across the UK, with a strong focus on supported living. We're currently looking for Support Workers in Peterhead to join our team. There will be a mixture of Full Time, Part Time and weekend shifts. In this role, you'll help people live independently by supporting them with daily tasks, personal care and social activities at home and in the community. You'll be part of a caring team that treats every individual with respect and compassion. No two days are the same, and you'll find real reward in making a difference to someone's life. Because of the rural location, a full UK driving licence is preferred. Speak to us about contracts and hours you are looking for Deliver person-centred care that promotes independence, dignity and wellbeing Support with personal care, hygiene and medication Assist with household tasks such as cooking, cleaning and shopping Help individuals maintain daily routines and develop life skills Accompany service users to appointments, clubs and community activities Organise and participate in day trips and social outings Support with hobbies and interests including arts and crafts, gardening and sports Encourage engagement in social visits to restaurants, pubs and local events Maintain accurate records and follow care plans and safeguarding procedures Key Criteria: Demonstrate a genuine passion for helping others Show compassion, patience and empathy in all interactions Communicate effectively with service users, families and colleagues Work reliably, flexibly and proactively to meet individual needs Treat every service user with dignity and respect Work independently and collaboratively as part of a supportive team Our Support Workers experience variety and a huge sense of reward and achievement in their daily activities where no two days are the same and we place huge emphasis on the fact that our customers are individuals, at Mears Supported Living we feel they all deserve to be treated as such. Benefits: Cost of PVG covered Enrolment onto SVQ level 2 after successful completion of your 6 month probation. Care Worker of the Month financial award Refer a friend scheme (total award up to £1000) Excellent training Pension scheme Cycle to work scheme Eye test vouchers Employee Assistance Programme (Access to Free counselling service) Wellbeing service (Access to trained mental health & wellbeing advisors) Mears Annual Family Fun Day for you and your family to places like Blairdrummond Safari Park, M&Ds Themepark, fully paid for including lunch Mears Rewards - A performance recognition platform whereby you can be rewarded in high street vouchers Family friendly policy to include enhanced maternity/paternity leave and much more. All our roles require candidates to have the entitlement to work within the UK, Mears- does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant PVG/Security checks either before or upon commencement of employment. Apply below or to discuss your application further; contact: Vickie Rudge url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Aug 08, 2026
Full time
Hourly rate: £13.72 Support Worker Required! Location: Whitehills Hourly rate: £13.72 Contract Type: Zero hours Hours: Full & Part time Hours available About the Role: Mears Group provides housing and care services across the UK, with a strong focus on supported living. We're currently looking for Support Workers in Peterhead to join our team. There will be a mixture of Full Time, Part Time and weekend shifts. In this role, you'll help people live independently by supporting them with daily tasks, personal care and social activities at home and in the community. You'll be part of a caring team that treats every individual with respect and compassion. No two days are the same, and you'll find real reward in making a difference to someone's life. Because of the rural location, a full UK driving licence is preferred. Speak to us about contracts and hours you are looking for Deliver person-centred care that promotes independence, dignity and wellbeing Support with personal care, hygiene and medication Assist with household tasks such as cooking, cleaning and shopping Help individuals maintain daily routines and develop life skills Accompany service users to appointments, clubs and community activities Organise and participate in day trips and social outings Support with hobbies and interests including arts and crafts, gardening and sports Encourage engagement in social visits to restaurants, pubs and local events Maintain accurate records and follow care plans and safeguarding procedures Key Criteria: Demonstrate a genuine passion for helping others Show compassion, patience and empathy in all interactions Communicate effectively with service users, families and colleagues Work reliably, flexibly and proactively to meet individual needs Treat every service user with dignity and respect Work independently and collaboratively as part of a supportive team Our Support Workers experience variety and a huge sense of reward and achievement in their daily activities where no two days are the same and we place huge emphasis on the fact that our customers are individuals, at Mears Supported Living we feel they all deserve to be treated as such. Benefits: Cost of PVG covered Enrolment onto SVQ level 2 after successful completion of your 6 month probation. Care Worker of the Month financial award Refer a friend scheme (total award up to £1000) Excellent training Pension scheme Cycle to work scheme Eye test vouchers Employee Assistance Programme (Access to Free counselling service) Wellbeing service (Access to trained mental health & wellbeing advisors) Mears Annual Family Fun Day for you and your family to places like Blairdrummond Safari Park, M&Ds Themepark, fully paid for including lunch Mears Rewards - A performance recognition platform whereby you can be rewarded in high street vouchers Family friendly policy to include enhanced maternity/paternity leave and much more. All our roles require candidates to have the entitlement to work within the UK, Mears- does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant PVG/Security checks either before or upon commencement of employment. Apply below or to discuss your application further; contact: Vickie Rudge url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong click apply for full job details
Aug 08, 2026
Full time
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong click apply for full job details
Senior Project Consultant Remote / London 50,000 - 60,000 OTE + Company Car + Bonus Ideally you will be based in or around the locations mentioned. Monday to Friday 8:00a, - 4:30 - Flexible A unique opportunity to help create inspiring spaces that make a real difference. We're partnering with a well-established specialist business that designs and delivers bespoke sensory environments for the education, healthcare and care sectors. Their projects positively impact schools, hospitals, care homes and specialist support facilities, creating spaces that enhance learning, wellbeing and independence. As the business continues to grow, they're looking for an experienced Senior Project Consultant to manage client projects from initial consultation through to design handover. This isn't a hard-selling sales role. It's about building trusted relationships, understanding client needs and turning ideas into innovative spaces that genuinely improve lives. The Role Working across London and the South East, you'll meet clients on-site to understand their vision, survey spaces and gather all project requirements before handing over to the in-house design team. You'll become a trusted advisor, helping clients explore possibilities while ensuring every project is accurately scoped from the outset. You'll be responsible for: Meeting clients across schools, healthcare environments, care homes and specialist facilities. Conducting detailed site surveys, taking accurate measurements and recording project requirements. Listening carefully to clients and translating their vision into clear project briefs. Providing creative ideas and recommendations to maximise each space. Managing projects through the sales pipeline using the CRM. Following up enquiries promptly and maintaining excellent customer communication throughout the process. Building long-term relationships with schools, academies, local authorities and healthcare organisations. Conducting video meetings where required during the consultation process. Supporting successful project delivery by liaising with the design and project teams. Attending trade shows and industry events. Completing project handovers and providing product training following installation. Attending the head office on a weekly basis. Requirements About You You'll enjoy meeting people, understanding their challenges and helping bring their ideas to life. You'll be naturally organised, commercially aware and confident managing multiple projects at different stages while maintaining an exceptional customer experience. We're particularly interested in people who have experience in areas such as: Project consultancy Construction Facilities Management Interior projects Building services Fit-out Technical sales Project coordination You'll also have: Strong face-to-face customer experience. The ability to understand technical requirements and accurately survey spaces. Excellent communication and relationship-building skills. A proactive and energetic approach. A creative mindset with the confidence to contribute ideas. Professional presentation and the ability to build credibility with a wide range of stakeholders. Good commercial awareness and experience managing a sales or project pipeline. The ability to work independently while collaborating with internal teams. A full UK driving licence. Benefits 50,000 - 60,000 OTE Company Car Performance based Bonus Healthcare Scheme Pension 20 days holiday plus Bank Holidays Flexible working during school holidays Remote-based role covering London and the South East Why Apply? This is an opportunity to join a growing business where every project has a genuine purpose. You'll work with organisations that support children, young people and adults, helping create environments that have a lasting positive impact. If you're someone who enjoys combining customer relationships, project management and creative thinking, this role offers a rewarding career with excellent autonomy, variety and earning potential. Interested? Apply today for a confidential conversation. All applications will be handled with complete discretion. IND25
Aug 08, 2026
Full time
Senior Project Consultant Remote / London 50,000 - 60,000 OTE + Company Car + Bonus Ideally you will be based in or around the locations mentioned. Monday to Friday 8:00a, - 4:30 - Flexible A unique opportunity to help create inspiring spaces that make a real difference. We're partnering with a well-established specialist business that designs and delivers bespoke sensory environments for the education, healthcare and care sectors. Their projects positively impact schools, hospitals, care homes and specialist support facilities, creating spaces that enhance learning, wellbeing and independence. As the business continues to grow, they're looking for an experienced Senior Project Consultant to manage client projects from initial consultation through to design handover. This isn't a hard-selling sales role. It's about building trusted relationships, understanding client needs and turning ideas into innovative spaces that genuinely improve lives. The Role Working across London and the South East, you'll meet clients on-site to understand their vision, survey spaces and gather all project requirements before handing over to the in-house design team. You'll become a trusted advisor, helping clients explore possibilities while ensuring every project is accurately scoped from the outset. You'll be responsible for: Meeting clients across schools, healthcare environments, care homes and specialist facilities. Conducting detailed site surveys, taking accurate measurements and recording project requirements. Listening carefully to clients and translating their vision into clear project briefs. Providing creative ideas and recommendations to maximise each space. Managing projects through the sales pipeline using the CRM. Following up enquiries promptly and maintaining excellent customer communication throughout the process. Building long-term relationships with schools, academies, local authorities and healthcare organisations. Conducting video meetings where required during the consultation process. Supporting successful project delivery by liaising with the design and project teams. Attending trade shows and industry events. Completing project handovers and providing product training following installation. Attending the head office on a weekly basis. Requirements About You You'll enjoy meeting people, understanding their challenges and helping bring their ideas to life. You'll be naturally organised, commercially aware and confident managing multiple projects at different stages while maintaining an exceptional customer experience. We're particularly interested in people who have experience in areas such as: Project consultancy Construction Facilities Management Interior projects Building services Fit-out Technical sales Project coordination You'll also have: Strong face-to-face customer experience. The ability to understand technical requirements and accurately survey spaces. Excellent communication and relationship-building skills. A proactive and energetic approach. A creative mindset with the confidence to contribute ideas. Professional presentation and the ability to build credibility with a wide range of stakeholders. Good commercial awareness and experience managing a sales or project pipeline. The ability to work independently while collaborating with internal teams. A full UK driving licence. Benefits 50,000 - 60,000 OTE Company Car Performance based Bonus Healthcare Scheme Pension 20 days holiday plus Bank Holidays Flexible working during school holidays Remote-based role covering London and the South East Why Apply? This is an opportunity to join a growing business where every project has a genuine purpose. You'll work with organisations that support children, young people and adults, helping create environments that have a lasting positive impact. If you're someone who enjoys combining customer relationships, project management and creative thinking, this role offers a rewarding career with excellent autonomy, variety and earning potential. Interested? Apply today for a confidential conversation. All applications will be handled with complete discretion. IND25
Your new company Hays are delighted to be partnering with a highly regarded independent accountancy and advisory firm based in Leeds to recruit a Personal Tax Manager. This is a fantastic opportunity to join a well-established practice that has built an excellent reputation for delivering exceptional client service whilst maintaining a genuinely supportive and collaborative culture. Unlike larger corporate environments, this independent firm offers employees the opportunity to make a visible impact, build strong client relationships and play a key role in shaping the continued growth of the tax function. The business prides itself on its people-first approach, low staff turnover and commitment to professional development. Your new role As Personal Tax Manager, you will take responsibility for managing a varied portfolio of personal tax clients, including high-net-worth individuals, business owners, entrepreneurs, trusts and partnerships. Key responsibilities will include: Managing a diverse portfolio of personal tax clients. Reviewing and preparing personal tax returns. Providing high-quality tax compliance and advisory services. Building and maintaining strong relationships with clients and internal stakeholders. Identifying tax planning opportunities and delivering bespoke advice. Supporting and mentoring junior members of the tax team. Assisting Partners and Directors with complex advisory projects. Contributing to business development and networking activities where appropriate. What you'll need to succeed CTA qualified, ATT qualified or qualified by experience. Proven experience managing a personal tax portfolio within practice. Strong technical personal tax knowledge. Excellent client-facing and relationship management skills. Experience reviewing work and supporting junior team members. A proactive and commercial approach to problem-solving. Strong communication and organisational skills. What you'll get in return Competitive salary and benefits package. Clear progression opportunities with access to senior leadership. Varied and interesting work Supportive and collaborative team culture. Exposure to a high-quality and diverse client base. Excellent work-life balance. Ongoing professional development and training. What you need to do now If you're interested in this Personal Tax Manager role in Leeds, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 08, 2026
Full time
Your new company Hays are delighted to be partnering with a highly regarded independent accountancy and advisory firm based in Leeds to recruit a Personal Tax Manager. This is a fantastic opportunity to join a well-established practice that has built an excellent reputation for delivering exceptional client service whilst maintaining a genuinely supportive and collaborative culture. Unlike larger corporate environments, this independent firm offers employees the opportunity to make a visible impact, build strong client relationships and play a key role in shaping the continued growth of the tax function. The business prides itself on its people-first approach, low staff turnover and commitment to professional development. Your new role As Personal Tax Manager, you will take responsibility for managing a varied portfolio of personal tax clients, including high-net-worth individuals, business owners, entrepreneurs, trusts and partnerships. Key responsibilities will include: Managing a diverse portfolio of personal tax clients. Reviewing and preparing personal tax returns. Providing high-quality tax compliance and advisory services. Building and maintaining strong relationships with clients and internal stakeholders. Identifying tax planning opportunities and delivering bespoke advice. Supporting and mentoring junior members of the tax team. Assisting Partners and Directors with complex advisory projects. Contributing to business development and networking activities where appropriate. What you'll need to succeed CTA qualified, ATT qualified or qualified by experience. Proven experience managing a personal tax portfolio within practice. Strong technical personal tax knowledge. Excellent client-facing and relationship management skills. Experience reviewing work and supporting junior team members. A proactive and commercial approach to problem-solving. Strong communication and organisational skills. What you'll get in return Competitive salary and benefits package. Clear progression opportunities with access to senior leadership. Varied and interesting work Supportive and collaborative team culture. Exposure to a high-quality and diverse client base. Excellent work-life balance. Ongoing professional development and training. What you need to do now If you're interested in this Personal Tax Manager role in Leeds, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Start your future with EE - Where your voice could be the start of something big. What's in it for you: A great starting salary of £22,527 rising to £26,738 after completion of the apprenticeship An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE: You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Aug 08, 2026
Full time
Start your future with EE - Where your voice could be the start of something big. What's in it for you: A great starting salary of £22,527 rising to £26,738 after completion of the apprenticeship An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE: You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Full time : Sales Apprenticeship Hourly rate: £11.55 Address: EE Contact Centre, Rhydycar Business Park, Merthyr Tydfil. CF48 1DH. Start your future with EE - Where your voice could be the start of something big - What's in it for you A great starting salary of £22,527 rising to £26,116 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months). Huge discounts off your Mobile and Broadband packages, starting at £10 a month. Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions. Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want. Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Aug 08, 2026
Full time
Full time : Sales Apprenticeship Hourly rate: £11.55 Address: EE Contact Centre, Rhydycar Business Park, Merthyr Tydfil. CF48 1DH. Start your future with EE - Where your voice could be the start of something big - What's in it for you A great starting salary of £22,527 rising to £26,116 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months). Huge discounts off your Mobile and Broadband packages, starting at £10 a month. Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions. Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want. Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Full time : Sales Apprenticeship Hourly rate: £11.55 Address: EE Contact Centre, Rhydycar Business Park, Merthyr Tydfil. CF48 1DH. Start your future with EE - Where your voice could be the start of something big - What's in it for you A great starting salary of £22,527 rising to £26,116 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months). Huge discounts off your Mobile and Broadband packages, starting at £10 a month. Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions. Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want. Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Aug 08, 2026
Full time
Full time : Sales Apprenticeship Hourly rate: £11.55 Address: EE Contact Centre, Rhydycar Business Park, Merthyr Tydfil. CF48 1DH. Start your future with EE - Where your voice could be the start of something big - What's in it for you A great starting salary of £22,527 rising to £26,116 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months). Huge discounts off your Mobile and Broadband packages, starting at £10 a month. Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions. Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want. Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Start your future with EE - Where your voice could be the start of something big. What's in it for you: A great starting salary of £22,527 rising to £26,738 after completion of the apprenticeship An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE: You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Aug 08, 2026
Full time
Start your future with EE - Where your voice could be the start of something big. What's in it for you: A great starting salary of £22,527 rising to £26,738 after completion of the apprenticeship An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE: You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Full time : Sales Apprenticeship Hourly rate: £11.55 Address: EE Contact Centre, Rhydycar Business Park, Merthyr Tydfil. CF48 1DH. Start your future with EE - Where your voice could be the start of something big - What's in it for you A great starting salary of £22,527 rising to £26,116 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months). Huge discounts off your Mobile and Broadband packages, starting at £10 a month. Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions. Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want. Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Aug 08, 2026
Full time
Full time : Sales Apprenticeship Hourly rate: £11.55 Address: EE Contact Centre, Rhydycar Business Park, Merthyr Tydfil. CF48 1DH. Start your future with EE - Where your voice could be the start of something big - What's in it for you A great starting salary of £22,527 rising to £26,116 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months). Huge discounts off your Mobile and Broadband packages, starting at £10 a month. Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions. Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want. Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Full time : Sales Apprenticeship Hourly rate: £11.55 Address: EE Contact Centre, Rhydycar Business Park, Merthyr Tydfil. CF48 1DH. Start your future with EE - Where your voice could be the start of something big - What's in it for you A great starting salary of £22,527 rising to £26,116 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months). Huge discounts off your Mobile and Broadband packages, starting at £10 a month. Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions. Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want. Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Aug 08, 2026
Full time
Full time : Sales Apprenticeship Hourly rate: £11.55 Address: EE Contact Centre, Rhydycar Business Park, Merthyr Tydfil. CF48 1DH. Start your future with EE - Where your voice could be the start of something big - What's in it for you A great starting salary of £22,527 rising to £26,116 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months). Huge discounts off your Mobile and Broadband packages, starting at £10 a month. Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions. Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want. Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Start Date - 02.11.2026 Shift Pattern - Full Time Start your future with EE - Where your voice could be the start of something big What's in it for you: A great starting salary of £22,527 rising to £26,738 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a month Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE: You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Aug 08, 2026
Full time
Start Date - 02.11.2026 Shift Pattern - Full Time Start your future with EE - Where your voice could be the start of something big What's in it for you: A great starting salary of £22,527 rising to £26,738 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a month Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE: You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Full time : Sales Apprenticeship Hourly rate: £11.55 Address: EE Contact Centre, Rhydycar Business Park, Merthyr Tydfil. CF48 1DH. Start your future with EE - Where your voice could be the start of something big - What's in it for you A great starting salary of £22,527 rising to £26,116 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months). Huge discounts off your Mobile and Broadband packages, starting at £10 a month. Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions. Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want. Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Aug 08, 2026
Full time
Full time : Sales Apprenticeship Hourly rate: £11.55 Address: EE Contact Centre, Rhydycar Business Park, Merthyr Tydfil. CF48 1DH. Start your future with EE - Where your voice could be the start of something big - What's in it for you A great starting salary of £22,527 rising to £26,116 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months). Huge discounts off your Mobile and Broadband packages, starting at £10 a month. Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions. Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want. Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Start your future with EE - Where your voice could be the start of something big. What's in it for you: A great starting salary of £22,527 rising to £26,738 after completion of the apprenticeship An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE: You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Aug 08, 2026
Full time
Start your future with EE - Where your voice could be the start of something big. What's in it for you: A great starting salary of £22,527 rising to £26,738 after completion of the apprenticeship An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE: You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Start your future with EE - Where your voice could be the start of something big. What's in it for you: A great starting salary of £22,527 rising to £26,738 after completion of the apprenticeship An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE: You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Aug 08, 2026
Full time
Start your future with EE - Where your voice could be the start of something big. What's in it for you: A great starting salary of £22,527 rising to £26,738 after completion of the apprenticeship An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE: You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Start your future with EE - Where your voice could be the start of something big. What's in it for you: A great starting salary of £22,527 rising to £26,738 after completion of the apprenticeship An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE: You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Aug 08, 2026
Full time
Start your future with EE - Where your voice could be the start of something big. What's in it for you: A great starting salary of £22,527 rising to £26,738 after completion of the apprenticeship An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE: You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Full time : Sales Apprenticeship Hourly rate: £11.55 Address: EE Contact Centre, Rhydycar Business Park, Merthyr Tydfil. CF48 1DH. Start your future with EE - Where your voice could be the start of something big - What's in it for you A great starting salary of £22,527 rising to £26,116 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months). Huge discounts off your Mobile and Broadband packages, starting at £10 a month. Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions. Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want. Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Aug 08, 2026
Full time
Full time : Sales Apprenticeship Hourly rate: £11.55 Address: EE Contact Centre, Rhydycar Business Park, Merthyr Tydfil. CF48 1DH. Start your future with EE - Where your voice could be the start of something big - What's in it for you A great starting salary of £22,527 rising to £26,116 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months). Huge discounts off your Mobile and Broadband packages, starting at £10 a month. Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions. Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want. Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Full time : Sales Apprenticeship Hourly rate: £11.55 Address: EE Contact Centre, Rhydycar Business Park, Merthyr Tydfil. CF48 1DH. Start your future with EE - Where your voice could be the start of something big - What's in it for you A great starting salary of £22,527 rising to £26,116 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months). Huge discounts off your Mobile and Broadband packages, starting at £10 a month. Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions. Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want. Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Aug 08, 2026
Full time
Full time : Sales Apprenticeship Hourly rate: £11.55 Address: EE Contact Centre, Rhydycar Business Park, Merthyr Tydfil. CF48 1DH. Start your future with EE - Where your voice could be the start of something big - What's in it for you A great starting salary of £22,527 rising to £26,116 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months). Huge discounts off your Mobile and Broadband packages, starting at £10 a month. Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions. Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want. Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
