As a PA/Business Support Officer in the healthcare industry, you'll be supporting the day-to-day administrative needs of the organisation, ensuring smooth operations and efficient communication. This temporary role requires a proactive individual who can handle varied tasks in Frimley Client Details An organisation within the healthcare industry, based in Frimley Description Provide comprehensive administrative support to senior staff. Manage schedules, appointments, and diaries efficiently. Coordinate meetings, including preparing agendas and taking minutes. Handle correspondence, including emails and phone calls, promptly and professionally. Maintain and organise records, ensuring data is accurate and accessible. Assist in preparing reports, presentations, and other documentation. Support ad hoc tasks and projects as required by the team. Liaise with internal departments and external stakeholders effectively. Profile A successful PA/Business Support Officer should have: Strong organisational and multitasking skills. Proficiency in using Microsoft Office Suite and other relevant tools. Excellent written and verbal communication skills. Ability to work independently and manage priorities effectively. Attention to detail and a proactive approach to problem-solving. Experience in a healthcare or secretarial setting is desirable. Job Offer Temporary position offering variety and flexibility. Opportunities to work within Frimley If you're interested in this role, apply now. People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.
Aug 11, 2026
Seasonal
As a PA/Business Support Officer in the healthcare industry, you'll be supporting the day-to-day administrative needs of the organisation, ensuring smooth operations and efficient communication. This temporary role requires a proactive individual who can handle varied tasks in Frimley Client Details An organisation within the healthcare industry, based in Frimley Description Provide comprehensive administrative support to senior staff. Manage schedules, appointments, and diaries efficiently. Coordinate meetings, including preparing agendas and taking minutes. Handle correspondence, including emails and phone calls, promptly and professionally. Maintain and organise records, ensuring data is accurate and accessible. Assist in preparing reports, presentations, and other documentation. Support ad hoc tasks and projects as required by the team. Liaise with internal departments and external stakeholders effectively. Profile A successful PA/Business Support Officer should have: Strong organisational and multitasking skills. Proficiency in using Microsoft Office Suite and other relevant tools. Excellent written and verbal communication skills. Ability to work independently and manage priorities effectively. Attention to detail and a proactive approach to problem-solving. Experience in a healthcare or secretarial setting is desirable. Job Offer Temporary position offering variety and flexibility. Opportunities to work within Frimley If you're interested in this role, apply now. People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.
Noble Recruiting is seeking two Technical Support Officers up to 12 month's contract to join our Compliance Team , supporting the delivery of statutory compliance services across a housing portfolio of over 8,900 properties This is an excellent opportunity for someone with strong IT, organisational and analytical skills who is looking to develop experience within housing, compliance, systems and data management. Whilst administration forms part of the role, this is not a purely administrative position. You will work alongside specialist compliance professionals supporting key safety compliance activities including gas, electrical, fire, asbestos, water hygiene and lift safety. Please note that this post requires the successful individual to be based on-site 3 days per week, increasing to four. Duties Include: Provide business, technical and administrative support to the Compliance Team. Schedule appointments and assist in the delivery of statutory compliance programmes. Monitor compliance systems, alerts and shared inboxes, escalating issues where appropriate. Receive, log and coordinate enquiries from residents, contractors and colleagues. Maintain accurate compliance records, certificates and documentation. Support data cleansing, validation and data quality improvement projects. Gather, analyse and map information across multiple systems. Assist with system improvements and compliance-related projects. Produce reports and management information using Microsoft Office applications. The experience you will bring: Highly organised with excellent attention to detail. Comfortable working with large volumes of data and information. Quick to learn new systems and processes. A confident communicator with strong customer service skills. Able to prioritise a varied workload and meet deadlines. Proactive, adaptable and keen to learn. Competent in Microsoft Outlook, Word and Excel. A team player with a positive and can-do attitude. A degree in Business, IT, Data Analytics or a related discipline would be advantageous but is not essential. Applications are welcomed from candidates with relevant skills and experience. Selection Process Due to the anticipated volume of applications, shortlisted candidates will be required to complete a pre-interview assessment designed to evaluate: Data accuracy and attention to detail IT and Excel skills Prioritisation and organisational ability Written communication skills Problem-solving and learning agility Important Notice Noble Recruiting Limited, based in Billericay, Essex, is an Equal Opportunities Employer. With over 17 years of industry experience, we specialise in permanent recruitment and the provision of temporary workers. By submitting your application, you consent to the processing of your personal data by Noble Recruiting Limited. For further details on how we manage applicant data, please refer to our Privacy Policy on our website. Application Status : Due to the high volume of applications received, if you do not hear from us within 14 days , your application has unfortunately not been successful on this occasion.
Aug 11, 2026
Contractor
Noble Recruiting is seeking two Technical Support Officers up to 12 month's contract to join our Compliance Team , supporting the delivery of statutory compliance services across a housing portfolio of over 8,900 properties This is an excellent opportunity for someone with strong IT, organisational and analytical skills who is looking to develop experience within housing, compliance, systems and data management. Whilst administration forms part of the role, this is not a purely administrative position. You will work alongside specialist compliance professionals supporting key safety compliance activities including gas, electrical, fire, asbestos, water hygiene and lift safety. Please note that this post requires the successful individual to be based on-site 3 days per week, increasing to four. Duties Include: Provide business, technical and administrative support to the Compliance Team. Schedule appointments and assist in the delivery of statutory compliance programmes. Monitor compliance systems, alerts and shared inboxes, escalating issues where appropriate. Receive, log and coordinate enquiries from residents, contractors and colleagues. Maintain accurate compliance records, certificates and documentation. Support data cleansing, validation and data quality improvement projects. Gather, analyse and map information across multiple systems. Assist with system improvements and compliance-related projects. Produce reports and management information using Microsoft Office applications. The experience you will bring: Highly organised with excellent attention to detail. Comfortable working with large volumes of data and information. Quick to learn new systems and processes. A confident communicator with strong customer service skills. Able to prioritise a varied workload and meet deadlines. Proactive, adaptable and keen to learn. Competent in Microsoft Outlook, Word and Excel. A team player with a positive and can-do attitude. A degree in Business, IT, Data Analytics or a related discipline would be advantageous but is not essential. Applications are welcomed from candidates with relevant skills and experience. Selection Process Due to the anticipated volume of applications, shortlisted candidates will be required to complete a pre-interview assessment designed to evaluate: Data accuracy and attention to detail IT and Excel skills Prioritisation and organisational ability Written communication skills Problem-solving and learning agility Important Notice Noble Recruiting Limited, based in Billericay, Essex, is an Equal Opportunities Employer. With over 17 years of industry experience, we specialise in permanent recruitment and the provision of temporary workers. By submitting your application, you consent to the processing of your personal data by Noble Recruiting Limited. For further details on how we manage applicant data, please refer to our Privacy Policy on our website. Application Status : Due to the high volume of applications received, if you do not hear from us within 14 days , your application has unfortunately not been successful on this occasion.
Technical Support (Compliance) - Harlow £116.97 per day PAYE (approx. £30,500.00 per annum). 3 days onsite increasing to 4 eventually Minimu 1 year contract Duties Include but Not Limited to Provide business, technical and administrative support to the Compliance Team. Schedule appointments and assist in the delivery of statutory compliance programmes. Monitor compliance systems, alerts and shared inboxes, escalating issues where appropriate. Receive, log and coordinate enquiries from residents, contractors and colleagues. Maintain accurate compliance records, certificates and documentation. Support data cleansing, validation and data quality improvement projects. Gather, analyse and map information across multiple systems. The experience you will bring: Highly organised with excellent attention to detail. Comfortable working with large volumes of data and information. Quick to learn new systems and processes. A confident communicator with strong customer service skills. Able to prioritise a varied workload and meet deadlines. Proactive, adaptable and keen to learn. Competent in Microsoft Outlook, Word and Excel. A team player with a positive and can-do attitude. To find out more information please contact Abbie at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Aug 11, 2026
Contractor
Technical Support (Compliance) - Harlow £116.97 per day PAYE (approx. £30,500.00 per annum). 3 days onsite increasing to 4 eventually Minimu 1 year contract Duties Include but Not Limited to Provide business, technical and administrative support to the Compliance Team. Schedule appointments and assist in the delivery of statutory compliance programmes. Monitor compliance systems, alerts and shared inboxes, escalating issues where appropriate. Receive, log and coordinate enquiries from residents, contractors and colleagues. Maintain accurate compliance records, certificates and documentation. Support data cleansing, validation and data quality improvement projects. Gather, analyse and map information across multiple systems. The experience you will bring: Highly organised with excellent attention to detail. Comfortable working with large volumes of data and information. Quick to learn new systems and processes. A confident communicator with strong customer service skills. Able to prioritise a varied workload and meet deadlines. Proactive, adaptable and keen to learn. Competent in Microsoft Outlook, Word and Excel. A team player with a positive and can-do attitude. To find out more information please contact Abbie at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
As a Marketing Officer specialising in international marketing, you will support the planning and delivery of campaigns that attract and engage a global audience. Based in Manchester, your work will contribute to the smooth running of promotional activities for a not-for-profit organisation. Client Details A not-for-profit organisation based in Manchester, operating within the marketing and agency sector. Description Support the Marketing Manager/Senior Marketing Manager in the development and delivery of strategic marketing activities, ensuring campaigns align with wider organisational objectives. Lead on key marketing projects, managing cross-functional teams and stakeholders to ensure successful delivery within agreed timescales and budgets. Manage the development and production of marketing materials across multiple channels, ensuring consistency with brand guidelines and that content is tailored to target audiences and markets. Produce high-quality marketing collateral, including copywriting, content management, design briefing, and the procurement and management of external suppliers and agencies. Plan, implement, and optimise digital marketing campaigns, including search engine optimisation (SEO), pay-per-click (PPC), display advertising, and other digital acquisition channels. Monitor, analyse, and report on marketing performance, presenting regular updates and campaign insights to senior stakeholders and making recommendations based on results. Support the effective use of project management, workflow, and approval processes to ensure consistency, efficiency, and quality across marketing activity. Collaborate with colleagues across multiple departments, attending project meetings and sharing best practice to maximise resources and expertise. Manage elements of the marketing budget, ensuring cost-effective delivery, tracking expenditure, and demonstrating return on investment through performance reporting. Develop and maintain a suite of marketing resources and toolkits, including advertising templates, imagery, video assets, key messaging, and campaign materials for internal and external stakeholders. Support the ongoing management and optimisation of website content through the content management system (CMS), ensuring content remains accurate, engaging, and user-focused. Monitor website performance and user engagement, making recommendations to improve digital effectiveness and customer journeys. Plan and coordinate advertising activity across relevant channels, ensuring campaigns comply with brand guidelines and are evaluated against agreed objectives. Support customer conversion and engagement activity through targeted marketing campaigns, data analysis, market research, and customer relationship management (CRM) initiatives. Act as a source of marketing expertise within the organisation, supporting knowledge sharing, staff development, and the creation of guidance and training materials where required. Build and maintain strong relationships across the organisation to increase awareness of marketing services and encourage collaborative working. Profile A successful Marketing Officer should have: Experience in creating and managing international marketing campaigns. Strong communication and content creation skills. Knowledge of global audience engagement strategies. Ability to work collaboratively with internal and external stakeholders. Analytical skills to assess campaign performance and make data-driven decisions. Organisational skills to manage multiple projects effectively. Ability to commute to Manchester. Job Offer Salary ranging from 35,000+ dependent on the level of experience. Fixed-term contract opportunity. Based in Manchester with a focus on international marketing. Potential for professional growth within the not-for-profit sector. If you're interested in this role, apply now. People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.
Aug 11, 2026
Contractor
As a Marketing Officer specialising in international marketing, you will support the planning and delivery of campaigns that attract and engage a global audience. Based in Manchester, your work will contribute to the smooth running of promotional activities for a not-for-profit organisation. Client Details A not-for-profit organisation based in Manchester, operating within the marketing and agency sector. Description Support the Marketing Manager/Senior Marketing Manager in the development and delivery of strategic marketing activities, ensuring campaigns align with wider organisational objectives. Lead on key marketing projects, managing cross-functional teams and stakeholders to ensure successful delivery within agreed timescales and budgets. Manage the development and production of marketing materials across multiple channels, ensuring consistency with brand guidelines and that content is tailored to target audiences and markets. Produce high-quality marketing collateral, including copywriting, content management, design briefing, and the procurement and management of external suppliers and agencies. Plan, implement, and optimise digital marketing campaigns, including search engine optimisation (SEO), pay-per-click (PPC), display advertising, and other digital acquisition channels. Monitor, analyse, and report on marketing performance, presenting regular updates and campaign insights to senior stakeholders and making recommendations based on results. Support the effective use of project management, workflow, and approval processes to ensure consistency, efficiency, and quality across marketing activity. Collaborate with colleagues across multiple departments, attending project meetings and sharing best practice to maximise resources and expertise. Manage elements of the marketing budget, ensuring cost-effective delivery, tracking expenditure, and demonstrating return on investment through performance reporting. Develop and maintain a suite of marketing resources and toolkits, including advertising templates, imagery, video assets, key messaging, and campaign materials for internal and external stakeholders. Support the ongoing management and optimisation of website content through the content management system (CMS), ensuring content remains accurate, engaging, and user-focused. Monitor website performance and user engagement, making recommendations to improve digital effectiveness and customer journeys. Plan and coordinate advertising activity across relevant channels, ensuring campaigns comply with brand guidelines and are evaluated against agreed objectives. Support customer conversion and engagement activity through targeted marketing campaigns, data analysis, market research, and customer relationship management (CRM) initiatives. Act as a source of marketing expertise within the organisation, supporting knowledge sharing, staff development, and the creation of guidance and training materials where required. Build and maintain strong relationships across the organisation to increase awareness of marketing services and encourage collaborative working. Profile A successful Marketing Officer should have: Experience in creating and managing international marketing campaigns. Strong communication and content creation skills. Knowledge of global audience engagement strategies. Ability to work collaboratively with internal and external stakeholders. Analytical skills to assess campaign performance and make data-driven decisions. Organisational skills to manage multiple projects effectively. Ability to commute to Manchester. Job Offer Salary ranging from 35,000+ dependent on the level of experience. Fixed-term contract opportunity. Based in Manchester with a focus on international marketing. Potential for professional growth within the not-for-profit sector. If you're interested in this role, apply now. People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. HMRC is transforming the UK's tax system through cutting-edge digital innovation and the Chief Digital and Information Officer (CDIO) Group is at the heart of that mission. We are building high-quality digital services that will enhance the customer experience, enable real-time interactions, and make tax simpler and more intuitive for everyone. By equipping our colleagues with modern tools and technologies, we are also reshaping how we work - allowing HMRC to focus its resources where they can deliver the greatest impact. CDIO Borders and Trade supports the HMRC Borders and Trade group delivering IT projects that enable HMRC's wider customs strategy and policies. We design, manage and maintain a wide range of other IT services and systems that support customs and international trade activities and beyond. Our teams are made up of specialists in delivery, business analysis, engineering, and live service support. We collaborate closely with stakeholders across HMRC to ensure our IT systems meet their needs Job description As a Supplier Manager within CDIO Borders and Trade, you will manage a portfolio of supplier contracts, ensuring strong performance, value for money and delivery against agreed outcomes. You will oversee key aspects of supplier management including relationships, risks and issues, budgets, and continuous improvement, aligned to HMRC standards and ways of working. Working with a wide range of stakeholders across Commercial, Finance, Security and Programme teams, you will support the effective delivery of critical services across Borders and Trade. You will also play a key role in ensuring compliance with security and onboarding/offboarding requirements, maintaining a clear understanding of contractual obligations and supporting improvements to processes and ways of working. This is a fast-paced and collaborative environment where you will be expected to build strong relationships, resolve challenges and contribute to a high-performing Supplier Management community. Do you have a strong background in Supplier Management, with experience in managing strategic suppliers within a large and complex organisation? If so, we have an exciting opportunity for a Supplier Manager to join HMRC's Chief Digital & Information Office (CDIO), supporting some of the most ambitious change programmes in government. We offer a unique opportunity to work with cutting-edge technologies, influence large-scale digital programmes, and make a meaningful, lasting impact on millions of people and businesses across the UK. For further information please sign up for our Webinar on the 11th August starting at 2:30pm. Please register here Supplier Manager - Information Session - Fill in form Person specification We're looking for a proactive and collaborative Supplier Manager who enjoys working in a fast-paced environment and building strong, effective relationships across a wide range of stakeholders. You will be confident engaging with colleagues at all levels and able to influence, challenge and support others to achieve the right outcomes. You'll bring a curious and improvement-focused mindset, with the confidence to question existing ways of working and help drive positive change. You will have experience managing supplier or commercial relationships, with a good understanding of performance, risk and contract management. Strong organisational skills, attention to detail, and the ability to balance multiple priorities are essential. Above all, you will be a team player who is adaptable, open to change and committed to delivering high-quality outcomes as part of a professional and supportive Supplier Management community. Responsibilities: Manage strategic supplier relationships and ensure delivery against contractual obligations, including day-to-day service delivery management. Lead supplier performance reviews, including monitoring and managing operational performance service improvement plans, and issue resolution. Understand and interpret KPIs, SLAs and critical metrics to effectively measure supplier performance and drive operational improvements. Support contract governance, including reporting, business continuity planning, risk management, and compliance. Collaborate with internal stakeholders across commercial, finance, and delivery teams to support effective service delivery and contract outcomes. Contribute to contract renewals, variations, and re-procurements in line with internal governance requirements and public procurement regulations. Drive innovation and continuous improvement through supplier engagement and identify opportunities to enhance operational performance. Support budget management activities, including purchase orders and invoice approvals, working closely with Finance. Support mobilisation and transition of new or changing supplier arrangements. Essential Criteria Recent experience in managing multiple suppliers in a large, complex organisation. Strong understanding of contract management principles and supplier performance frameworks. Ability to analyse performance data and drive service improvements. Excellent stakeholder engagement, relationship building and communication skills. Knowledge and experience of engaging suppliers via Statements of Work (SoWs), including defining deliverables, milestones, and performance measures. A solution-focused mindset, with the ability to identify issues, challenge existing ways of working and implement improvements. Understanding of contract management principles and supplier performance frameworks, including KPIs, SLAs and risk/issue management. Desirable Criteria Practitioner level in Contract Management & Capability Programme (CMCP). Experience working in Agile or IT environments. Office Closures If your location preference is for the following site, it's important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) This site is: Telford Plaza, Telford - moving to Parkside Court, Telford. You will be given more information about what this means at the job offer stage. Leeds Location Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Benefits Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history and previous experiences. Your CV should cover up to a maximum of your last 3 roles. The word limit for each role is 100 words. You should outline the key responsibilities and any significant achievements. A 750-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience from your career reflect the Essential Criteria of the role. Please use specific instances of achievement from your career to detail suitability and alignment. Please evidence any Desirable Criteria where applicable (up to 250 words max) . click apply for full job details
Aug 11, 2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. HMRC is transforming the UK's tax system through cutting-edge digital innovation and the Chief Digital and Information Officer (CDIO) Group is at the heart of that mission. We are building high-quality digital services that will enhance the customer experience, enable real-time interactions, and make tax simpler and more intuitive for everyone. By equipping our colleagues with modern tools and technologies, we are also reshaping how we work - allowing HMRC to focus its resources where they can deliver the greatest impact. CDIO Borders and Trade supports the HMRC Borders and Trade group delivering IT projects that enable HMRC's wider customs strategy and policies. We design, manage and maintain a wide range of other IT services and systems that support customs and international trade activities and beyond. Our teams are made up of specialists in delivery, business analysis, engineering, and live service support. We collaborate closely with stakeholders across HMRC to ensure our IT systems meet their needs Job description As a Supplier Manager within CDIO Borders and Trade, you will manage a portfolio of supplier contracts, ensuring strong performance, value for money and delivery against agreed outcomes. You will oversee key aspects of supplier management including relationships, risks and issues, budgets, and continuous improvement, aligned to HMRC standards and ways of working. Working with a wide range of stakeholders across Commercial, Finance, Security and Programme teams, you will support the effective delivery of critical services across Borders and Trade. You will also play a key role in ensuring compliance with security and onboarding/offboarding requirements, maintaining a clear understanding of contractual obligations and supporting improvements to processes and ways of working. This is a fast-paced and collaborative environment where you will be expected to build strong relationships, resolve challenges and contribute to a high-performing Supplier Management community. Do you have a strong background in Supplier Management, with experience in managing strategic suppliers within a large and complex organisation? If so, we have an exciting opportunity for a Supplier Manager to join HMRC's Chief Digital & Information Office (CDIO), supporting some of the most ambitious change programmes in government. We offer a unique opportunity to work with cutting-edge technologies, influence large-scale digital programmes, and make a meaningful, lasting impact on millions of people and businesses across the UK. For further information please sign up for our Webinar on the 11th August starting at 2:30pm. Please register here Supplier Manager - Information Session - Fill in form Person specification We're looking for a proactive and collaborative Supplier Manager who enjoys working in a fast-paced environment and building strong, effective relationships across a wide range of stakeholders. You will be confident engaging with colleagues at all levels and able to influence, challenge and support others to achieve the right outcomes. You'll bring a curious and improvement-focused mindset, with the confidence to question existing ways of working and help drive positive change. You will have experience managing supplier or commercial relationships, with a good understanding of performance, risk and contract management. Strong organisational skills, attention to detail, and the ability to balance multiple priorities are essential. Above all, you will be a team player who is adaptable, open to change and committed to delivering high-quality outcomes as part of a professional and supportive Supplier Management community. Responsibilities: Manage strategic supplier relationships and ensure delivery against contractual obligations, including day-to-day service delivery management. Lead supplier performance reviews, including monitoring and managing operational performance service improvement plans, and issue resolution. Understand and interpret KPIs, SLAs and critical metrics to effectively measure supplier performance and drive operational improvements. Support contract governance, including reporting, business continuity planning, risk management, and compliance. Collaborate with internal stakeholders across commercial, finance, and delivery teams to support effective service delivery and contract outcomes. Contribute to contract renewals, variations, and re-procurements in line with internal governance requirements and public procurement regulations. Drive innovation and continuous improvement through supplier engagement and identify opportunities to enhance operational performance. Support budget management activities, including purchase orders and invoice approvals, working closely with Finance. Support mobilisation and transition of new or changing supplier arrangements. Essential Criteria Recent experience in managing multiple suppliers in a large, complex organisation. Strong understanding of contract management principles and supplier performance frameworks. Ability to analyse performance data and drive service improvements. Excellent stakeholder engagement, relationship building and communication skills. Knowledge and experience of engaging suppliers via Statements of Work (SoWs), including defining deliverables, milestones, and performance measures. A solution-focused mindset, with the ability to identify issues, challenge existing ways of working and implement improvements. Understanding of contract management principles and supplier performance frameworks, including KPIs, SLAs and risk/issue management. Desirable Criteria Practitioner level in Contract Management & Capability Programme (CMCP). Experience working in Agile or IT environments. Office Closures If your location preference is for the following site, it's important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) This site is: Telford Plaza, Telford - moving to Parkside Court, Telford. You will be given more information about what this means at the job offer stage. Leeds Location Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Benefits Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history and previous experiences. Your CV should cover up to a maximum of your last 3 roles. The word limit for each role is 100 words. You should outline the key responsibilities and any significant achievements. A 750-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience from your career reflect the Essential Criteria of the role. Please use specific instances of achievement from your career to detail suitability and alignment. Please evidence any Desirable Criteria where applicable (up to 250 words max) . click apply for full job details
Interim Local Plan Lead Hybrid Working £650-£750 per day (DOE) Outside IR35 Job Ref - 68119 Lead the delivery of a major Local Plan for a well-established local authority in the South West during a critical stage of its strategic planning programme. This is an excellent opportunity for an experienced Strategic Planning leader with a proven track record of delivering Local Plans, looking to take ownership of a high-profile project and work closely with senior officers and elected members. You'll play a key role in driving the authority's Local Plan forward, establishing robust project management arrangements, leading the Strategic Planning function, and ensuring resources are focused on achieving key milestones. Key responsibilities: Lead the delivery of the authority's new Local Plan Establish and oversee project management and governance arrangements Manage and support the Strategic Planning service and wider planning teams Drive progress on the Local Plan and associated Design Guide Work closely with senior directors, elected members and key stakeholders Ensure planning resources are aligned to meet programme objectives Provide strategic leadership across the planning service Requirements: Significant Strategic Planning experience within a local authority Proven track record of successfully delivering Local Plans Previous experience leading planning services or large strategic planning teams Strong stakeholder management skills, including experience working with senior officers and elected members Excellent understanding of planning legislation, policy and the political environment Ability to lead complex programmes and deliver results within challenging timescales This is a hybrid position requiring 3-4 days per week on site to work closely with senior stakeholders and the wider planning team. The contract is initially 6 months with the option for a further extension, offering an excellent opportunity to lead one of the region's most significant strategic planning projects. Please call Jake Herrington on (phone number removed) for a confidential discussion on this role, or email: (url removed) (url removed) Carrington West's dedicated Town Planning Recruitment Team supply clients UK-wide on both a permanent and contract basis at all levels of seniority. If this role isn't quite right, feel free to get in touch to discuss other opportunities.
Aug 11, 2026
Contractor
Interim Local Plan Lead Hybrid Working £650-£750 per day (DOE) Outside IR35 Job Ref - 68119 Lead the delivery of a major Local Plan for a well-established local authority in the South West during a critical stage of its strategic planning programme. This is an excellent opportunity for an experienced Strategic Planning leader with a proven track record of delivering Local Plans, looking to take ownership of a high-profile project and work closely with senior officers and elected members. You'll play a key role in driving the authority's Local Plan forward, establishing robust project management arrangements, leading the Strategic Planning function, and ensuring resources are focused on achieving key milestones. Key responsibilities: Lead the delivery of the authority's new Local Plan Establish and oversee project management and governance arrangements Manage and support the Strategic Planning service and wider planning teams Drive progress on the Local Plan and associated Design Guide Work closely with senior directors, elected members and key stakeholders Ensure planning resources are aligned to meet programme objectives Provide strategic leadership across the planning service Requirements: Significant Strategic Planning experience within a local authority Proven track record of successfully delivering Local Plans Previous experience leading planning services or large strategic planning teams Strong stakeholder management skills, including experience working with senior officers and elected members Excellent understanding of planning legislation, policy and the political environment Ability to lead complex programmes and deliver results within challenging timescales This is a hybrid position requiring 3-4 days per week on site to work closely with senior stakeholders and the wider planning team. The contract is initially 6 months with the option for a further extension, offering an excellent opportunity to lead one of the region's most significant strategic planning projects. Please call Jake Herrington on (phone number removed) for a confidential discussion on this role, or email: (url removed) (url removed) Carrington West's dedicated Town Planning Recruitment Team supply clients UK-wide on both a permanent and contract basis at all levels of seniority. If this role isn't quite right, feel free to get in touch to discuss other opportunities.
IT Project Support Officer - IT Deployments, Infrastructure, Telephony, Hardware - Health Care Essex Leading UK health services provider, currently expanding at pace with a reputation for innovation and excellence and a strong values culture They urgently require a proactive and highly organised IT -Project Support Officer in IT Deployments to support their nationwide IT Deployments/rollouts - Infrastructure, telephony, hardware & new systems implementations Your role will involve: Support proactive and highly organised IT Deployment & Project Support Officer to support the delivery of national IT rollout projects - including infrastructure upgrades, telephony deployments, hardware installations, and new system implementations. Project Support & Coordination - Assist in Planning & execution of IT Project Delivery, Risk logs, budgets etc, co-ordinate activities (teams & third-party suppliers) Deployment & Logistics - Co-ordinate delivery & tracking of IT Hardware & support national rollout/deployment Technical & Configuration Support - Telephony, Hardware etc You will be: Hands on with travel: This is a hands-on role suited to someone who enjoys coordination, travel, problem-solving, and seeing projects delivered successfully on the ground. Strong Project Support background in IT Hardware Deployment/rollouts - Infrastructure, telephony etc In return, you will get the opportunity to contribute and develop further with a dynamic forward-thinking organisation that rewards Shortlisting today Salary £31k + Benefits Location: Essex (3 Days) Immediate Start
Aug 11, 2026
Full time
IT Project Support Officer - IT Deployments, Infrastructure, Telephony, Hardware - Health Care Essex Leading UK health services provider, currently expanding at pace with a reputation for innovation and excellence and a strong values culture They urgently require a proactive and highly organised IT -Project Support Officer in IT Deployments to support their nationwide IT Deployments/rollouts - Infrastructure, telephony, hardware & new systems implementations Your role will involve: Support proactive and highly organised IT Deployment & Project Support Officer to support the delivery of national IT rollout projects - including infrastructure upgrades, telephony deployments, hardware installations, and new system implementations. Project Support & Coordination - Assist in Planning & execution of IT Project Delivery, Risk logs, budgets etc, co-ordinate activities (teams & third-party suppliers) Deployment & Logistics - Co-ordinate delivery & tracking of IT Hardware & support national rollout/deployment Technical & Configuration Support - Telephony, Hardware etc You will be: Hands on with travel: This is a hands-on role suited to someone who enjoys coordination, travel, problem-solving, and seeing projects delivered successfully on the ground. Strong Project Support background in IT Hardware Deployment/rollouts - Infrastructure, telephony etc In return, you will get the opportunity to contribute and develop further with a dynamic forward-thinking organisation that rewards Shortlisting today Salary £31k + Benefits Location: Essex (3 Days) Immediate Start
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. This role sits within the Project Delivery team within PAI, which is one of three capability areas along with Programmes; Technology & Data and Strategy, Communications and Optimisation. The Project Delivery team is focussed on helping internal customers get the most value out of people insight by addressing the business problems which are most relevant to them (e.g. key workforce issues). The team deliver insightful products and services which ensure our customers take decisions which are underpinned by evidence. Job description This team is responsible for carrying out both quantitative and qualitative analysis and insight on HMRC people data. Activity includes, modelling, forecasting, optimisation, research, survey design and implementation and focus groups. HMRC is a significant employer, with 72,000 staff, and therefore people analytics plays an important part in driving change and shaping the future of the organisation. The team was formed specifically to bring a different way of operating to HR and to facilitate greater rigour in the successful delivery of key programmes. The successful candidate will have the following attributes: Is patient, level-headed and able to deliver at pace. Can take the initiative and work independently when required. Has a collaborative approach and is keen to work with others to achieve progress against shared objectives. Person specification Responsibilities Understand HMRC's HR Business need for sound research and analysis to deliver people insight and analytics to enable HMRC to shape its future through evidence based decision-making. Work with a project lead to interpret user and business needs, ensuring analytical outcomes are aligned with service vision and business strategy. Take personal responsibility for delivering a variety of research and analytical projects, ensuring that business needs are met. Synthesise data from a wide range of sources, using storytelling techniques to present a coherent narrative which drives action within our business groups. Work in an agile way to define, build and deliver analytical projects. Create informative and visually appealing outputs to communicate data-driven insights to stakeholders. Effectively communicate data findings and insights to both technical and non-technical stakeholders, ensuring a clear understanding of the implications to the business. Collaborate effectively on projects within diverse and multidisciplinary teams, fostering an innovative environment to achieve shared goals. Essential Criteria Experience delivering data analysis projects including data preparation and use of statistical techniques. Proficient in R Studio for preparing, analysing, and visualising data. Strong Excel skills. Experience of interpretation and presentation of data using effective written and verbal communication skills. Experience using data storytelling principles to develop a coherent and engaging narrative from a range of data sources. Strong attention to detail to ensure data quality assurance and data analysis validation. Experience of one or more of the following: Evaluation approaches (theory-based or experimental). Survey design and implementation. Qualitative research design and analysis (e.g. interview guides, focus groups). Office Closures If your location preference is for the following site, it's important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) This site is: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle You will be given more information about what this means at the job offer stage. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Qualifications Candidates must hold: Undergraduate degree, at a minimum of 2:2, with sufficient data and analytical methods training (comprising around one third of modules taken in the course). OR Undergraduate degree, at a minimum of 2:2, in any subject, or a degree equivalent (for example, an advanced Certificate or Diploma from MRS) and have recent significant experience delivering data analysis in a professional environment. Behaviours We'll assess you against these behaviours during the selection process: Communicating and Influencing Delivering at Pace Leadership Technical skills We'll assess you against these technical skills during the selection process: Data Analysis exercise Presentation of Data findings Benefits Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history, previous experiences and qualifications. Your CV should cover your last 3 roles. Give a brief summary of what you delivered and any key achievements in each role (max 250 words for full CV). A 750-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification outlined in the advert. Sift In the event of a large number of applications being received, an initial sift may be held on your CV. At full sift your CV and Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, you will be asked behaviour-based questions to explore in detail what you are capable of based on Communicating and Influencing, Delivering at Pace and Leadership. You will be asked to complete a small data analysis exercise prior to interview. You will then be asked to prepare and deliver a 5 minute Presentation, with 5 minutes scheduled for any follow up questions, this will be based on the assessment provided to you prior to interview, to summarise your approach and key findings. Interviews will take place via video link. Sift and interview dates to be confirmed. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live . click apply for full job details
Aug 11, 2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. This role sits within the Project Delivery team within PAI, which is one of three capability areas along with Programmes; Technology & Data and Strategy, Communications and Optimisation. The Project Delivery team is focussed on helping internal customers get the most value out of people insight by addressing the business problems which are most relevant to them (e.g. key workforce issues). The team deliver insightful products and services which ensure our customers take decisions which are underpinned by evidence. Job description This team is responsible for carrying out both quantitative and qualitative analysis and insight on HMRC people data. Activity includes, modelling, forecasting, optimisation, research, survey design and implementation and focus groups. HMRC is a significant employer, with 72,000 staff, and therefore people analytics plays an important part in driving change and shaping the future of the organisation. The team was formed specifically to bring a different way of operating to HR and to facilitate greater rigour in the successful delivery of key programmes. The successful candidate will have the following attributes: Is patient, level-headed and able to deliver at pace. Can take the initiative and work independently when required. Has a collaborative approach and is keen to work with others to achieve progress against shared objectives. Person specification Responsibilities Understand HMRC's HR Business need for sound research and analysis to deliver people insight and analytics to enable HMRC to shape its future through evidence based decision-making. Work with a project lead to interpret user and business needs, ensuring analytical outcomes are aligned with service vision and business strategy. Take personal responsibility for delivering a variety of research and analytical projects, ensuring that business needs are met. Synthesise data from a wide range of sources, using storytelling techniques to present a coherent narrative which drives action within our business groups. Work in an agile way to define, build and deliver analytical projects. Create informative and visually appealing outputs to communicate data-driven insights to stakeholders. Effectively communicate data findings and insights to both technical and non-technical stakeholders, ensuring a clear understanding of the implications to the business. Collaborate effectively on projects within diverse and multidisciplinary teams, fostering an innovative environment to achieve shared goals. Essential Criteria Experience delivering data analysis projects including data preparation and use of statistical techniques. Proficient in R Studio for preparing, analysing, and visualising data. Strong Excel skills. Experience of interpretation and presentation of data using effective written and verbal communication skills. Experience using data storytelling principles to develop a coherent and engaging narrative from a range of data sources. Strong attention to detail to ensure data quality assurance and data analysis validation. Experience of one or more of the following: Evaluation approaches (theory-based or experimental). Survey design and implementation. Qualitative research design and analysis (e.g. interview guides, focus groups). Office Closures If your location preference is for the following site, it's important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) This site is: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle You will be given more information about what this means at the job offer stage. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Qualifications Candidates must hold: Undergraduate degree, at a minimum of 2:2, with sufficient data and analytical methods training (comprising around one third of modules taken in the course). OR Undergraduate degree, at a minimum of 2:2, in any subject, or a degree equivalent (for example, an advanced Certificate or Diploma from MRS) and have recent significant experience delivering data analysis in a professional environment. Behaviours We'll assess you against these behaviours during the selection process: Communicating and Influencing Delivering at Pace Leadership Technical skills We'll assess you against these technical skills during the selection process: Data Analysis exercise Presentation of Data findings Benefits Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history, previous experiences and qualifications. Your CV should cover your last 3 roles. Give a brief summary of what you delivered and any key achievements in each role (max 250 words for full CV). A 750-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification outlined in the advert. Sift In the event of a large number of applications being received, an initial sift may be held on your CV. At full sift your CV and Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, you will be asked behaviour-based questions to explore in detail what you are capable of based on Communicating and Influencing, Delivering at Pace and Leadership. You will be asked to complete a small data analysis exercise prior to interview. You will then be asked to prepare and deliver a 5 minute Presentation, with 5 minutes scheduled for any follow up questions, this will be based on the assessment provided to you prior to interview, to summarise your approach and key findings. Interviews will take place via video link. Sift and interview dates to be confirmed. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live . click apply for full job details
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. As an IT Delivery Manager (Senior Officer) within HMRC's Chief Digital & Information Office (CDIO), you will support the delivery of medium to large-scale IT and digital change across the Borders and Trade (B&T) landscape. You will be responsible for managing delivery within a structured governance environment, ensuring plans are maintained, risks and dependencies are effectively managed, and delivery remains aligned to business priorities. Working across multidisciplinary teams, stakeholders and delivery partners, you will play a key role in maintaining delivery momentum, balancing pace, cost and quality while supporting successful outcomes in complex delivery environments. Job description You will take responsibility for the delivery of projects or workstreams within a wider delivery environment, supporting successful outcomes through effective planning, coordination and delivery control. You will work closely with Delivery Managers, Product teams and stakeholders to manage delivery activity, maintain governance and support decision-making by providing clear, timely insight into progress, risks and issues. You will also contribute to building delivery capability, supporting teams to operate effectively and continuously improve how they deliver value. Person specification You will take responsibility for the delivery of projects or workstreams within a wider delivery environment, supporting successful outcomes through effective planning, coordination and delivery control. You will work closely with Delivery Managers, Product teams and stakeholders to manage delivery activity, maintain governance and support decision-making by providing clear, timely insight into progress, risks and issues. You will also contribute to building delivery capability, supporting teams to operate effectively and continuously improve how they deliver value. Key Responsibilities Manage the delivery of medium to large-scale IT and digital projects or workstreams. Maintain delivery plans, governance and reporting, ensuring clear visibility of progress and risks. Identify, manage and escalate risks, issues and dependencies. Support commercial and financial management, including cost tracking and supplier engagement. Work across multidisciplinary teams and suppliers to maintain delivery alignment and momentum. Support stakeholders by providing clear and timely delivery insight, enabling informed decisions. Apply and adapt Agile and/or Waterfall methodologies to suit delivery context. Support team performance by removing blockers and encouraging effective ways of working. Contribute to continuous improvement and the wider Delivery Manager community. Essential Criteria The successful candidate will demonstrate: Experience managing or supporting the delivery of medium to large-scale IT or digital change. Experience operating within a structured delivery and governance environment, including delivery planning and risk/issue management. Ability to manage risks, issues and dependencies, maintaining delivery control and momentum. Experience working across multidisciplinary teams and/or suppliers to achieve delivery outcomes. Strong communication skills, with the ability to engage stakeholders and support decision-making. Working knowledge of Agile and/or Waterfall delivery methodologies applied in a delivery context. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) These sites are: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle Telford Plaza, Telford - moving to Parkside Court, Telford. You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Benefits Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history, qualification details and previous experiences, up to a maximum of your last three roles. Give a brief summary of what you delivered and any key achievement in each role (up to 150 words max per role). A 1000-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification outlined in the advert. Further details around what this will entail are listed on the application form. Sift Prior to applications being sifted candidates will be asked to complete an additional IKM assessment. Candidates will be sent details of the assessment once the advert has closed. This assessment is a pass or fail and only those who pass will be considered at the sift stage. In the event of a large number of applications being received, an initial sift may be held on your Personal Statement. At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview. Please note: Applications exceeding the prescribed word count will only have the prescribed word count assessed. To ensure your application is considered in full, it is in your best interest to adhere strictly to the word count guideline We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, you will be asked Experience based questions. You should apply the STAR (Situation, Task, Action, Result) technique when delivering examples. You are encouraged to prepare demonstrable examples of your experience ahead of the interview to ensure meaningfulness and completeness. Interviews will take place via video link. Sift and interview dates to be confirmed. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - 'Please re-open my application - insert vacancy ref . click apply for full job details
Aug 11, 2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. As an IT Delivery Manager (Senior Officer) within HMRC's Chief Digital & Information Office (CDIO), you will support the delivery of medium to large-scale IT and digital change across the Borders and Trade (B&T) landscape. You will be responsible for managing delivery within a structured governance environment, ensuring plans are maintained, risks and dependencies are effectively managed, and delivery remains aligned to business priorities. Working across multidisciplinary teams, stakeholders and delivery partners, you will play a key role in maintaining delivery momentum, balancing pace, cost and quality while supporting successful outcomes in complex delivery environments. Job description You will take responsibility for the delivery of projects or workstreams within a wider delivery environment, supporting successful outcomes through effective planning, coordination and delivery control. You will work closely with Delivery Managers, Product teams and stakeholders to manage delivery activity, maintain governance and support decision-making by providing clear, timely insight into progress, risks and issues. You will also contribute to building delivery capability, supporting teams to operate effectively and continuously improve how they deliver value. Person specification You will take responsibility for the delivery of projects or workstreams within a wider delivery environment, supporting successful outcomes through effective planning, coordination and delivery control. You will work closely with Delivery Managers, Product teams and stakeholders to manage delivery activity, maintain governance and support decision-making by providing clear, timely insight into progress, risks and issues. You will also contribute to building delivery capability, supporting teams to operate effectively and continuously improve how they deliver value. Key Responsibilities Manage the delivery of medium to large-scale IT and digital projects or workstreams. Maintain delivery plans, governance and reporting, ensuring clear visibility of progress and risks. Identify, manage and escalate risks, issues and dependencies. Support commercial and financial management, including cost tracking and supplier engagement. Work across multidisciplinary teams and suppliers to maintain delivery alignment and momentum. Support stakeholders by providing clear and timely delivery insight, enabling informed decisions. Apply and adapt Agile and/or Waterfall methodologies to suit delivery context. Support team performance by removing blockers and encouraging effective ways of working. Contribute to continuous improvement and the wider Delivery Manager community. Essential Criteria The successful candidate will demonstrate: Experience managing or supporting the delivery of medium to large-scale IT or digital change. Experience operating within a structured delivery and governance environment, including delivery planning and risk/issue management. Ability to manage risks, issues and dependencies, maintaining delivery control and momentum. Experience working across multidisciplinary teams and/or suppliers to achieve delivery outcomes. Strong communication skills, with the ability to engage stakeholders and support decision-making. Working knowledge of Agile and/or Waterfall delivery methodologies applied in a delivery context. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) These sites are: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle Telford Plaza, Telford - moving to Parkside Court, Telford. You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Benefits Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history, qualification details and previous experiences, up to a maximum of your last three roles. Give a brief summary of what you delivered and any key achievement in each role (up to 150 words max per role). A 1000-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification outlined in the advert. Further details around what this will entail are listed on the application form. Sift Prior to applications being sifted candidates will be asked to complete an additional IKM assessment. Candidates will be sent details of the assessment once the advert has closed. This assessment is a pass or fail and only those who pass will be considered at the sift stage. In the event of a large number of applications being received, an initial sift may be held on your Personal Statement. At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview. Please note: Applications exceeding the prescribed word count will only have the prescribed word count assessed. To ensure your application is considered in full, it is in your best interest to adhere strictly to the word count guideline We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, you will be asked Experience based questions. You should apply the STAR (Situation, Task, Action, Result) technique when delivering examples. You are encouraged to prepare demonstrable examples of your experience ahead of the interview to ensure meaningfulness and completeness. Interviews will take place via video link. Sift and interview dates to be confirmed. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - 'Please re-open my application - insert vacancy ref . click apply for full job details
Senior Resident Liaison Officer Location: North West Patch: Preston to Macclesfield, Birkenhead to Tameside Salary: 38,000 to 42,000 + car allowance Sector: Social Housing / Planned Maintenance We are working with a leading contractor within the social housing sector who is looking to appoint an experienced Senior Resident Liaison Officer to support a busy programme of works across the North West. This is a fantastic opportunity for an established RLO who is ready to step into a senior role, or an experienced Senior RLO who enjoys supporting teams, embedding processes and helping develop people. The Role As Senior Resident Liaison Officer, you will be responsible for supporting the delivery of resident engagement across a varied social housing workload, covering areas from Preston to Macclesfield and Birkenhead to Tameside . You will be overseeing and supporting a team of 2 - 5 Resident Liaison Officers , ensuring residents are kept fully informed throughout the works process and that a high level of customer care is maintained across all projects. A key part of the role will be embedding systems, improving ways of working and supporting the development of the RLO team. Key Responsibilities Supporting and managing a team of 2 to 5 Resident Liaison Officers Acting as the main point of escalation for resident queries, complaints and complex issues Ensuring residents receive clear, timely and accurate communication throughout planned works Embedding systems, processes and best practice across the RLO team Supporting the development, training and day-to-day performance of team members Liaising closely with site teams, contracts managers, clients and residents Monitoring customer satisfaction and helping to improve service delivery Ensuring all resident engagement activity is recorded accurately Supporting delivery across multiple locations within the North West The Ideal Candidate Previous experience as a Resident Liaison Officer, Senior RLO, Tenant Liaison Officer or similar Strong background within social housing, planned maintenance or refurbishment works Experience supporting or mentoring other RLOs would be highly beneficial Excellent communication and relationship-building skills Confident handling complaints, escalations and sensitive resident issues Strong organisational skills and the ability to manage a busy regional workload Comfortable travelling across the North West patch Full UK driving licence Apply If you are an experienced RLO looking to take the next step, or a Senior Resident Liaison Officer looking for a new opportunity across the North West, please apply today or call Jess on (phone number removed)
Aug 11, 2026
Full time
Senior Resident Liaison Officer Location: North West Patch: Preston to Macclesfield, Birkenhead to Tameside Salary: 38,000 to 42,000 + car allowance Sector: Social Housing / Planned Maintenance We are working with a leading contractor within the social housing sector who is looking to appoint an experienced Senior Resident Liaison Officer to support a busy programme of works across the North West. This is a fantastic opportunity for an established RLO who is ready to step into a senior role, or an experienced Senior RLO who enjoys supporting teams, embedding processes and helping develop people. The Role As Senior Resident Liaison Officer, you will be responsible for supporting the delivery of resident engagement across a varied social housing workload, covering areas from Preston to Macclesfield and Birkenhead to Tameside . You will be overseeing and supporting a team of 2 - 5 Resident Liaison Officers , ensuring residents are kept fully informed throughout the works process and that a high level of customer care is maintained across all projects. A key part of the role will be embedding systems, improving ways of working and supporting the development of the RLO team. Key Responsibilities Supporting and managing a team of 2 to 5 Resident Liaison Officers Acting as the main point of escalation for resident queries, complaints and complex issues Ensuring residents receive clear, timely and accurate communication throughout planned works Embedding systems, processes and best practice across the RLO team Supporting the development, training and day-to-day performance of team members Liaising closely with site teams, contracts managers, clients and residents Monitoring customer satisfaction and helping to improve service delivery Ensuring all resident engagement activity is recorded accurately Supporting delivery across multiple locations within the North West The Ideal Candidate Previous experience as a Resident Liaison Officer, Senior RLO, Tenant Liaison Officer or similar Strong background within social housing, planned maintenance or refurbishment works Experience supporting or mentoring other RLOs would be highly beneficial Excellent communication and relationship-building skills Confident handling complaints, escalations and sensitive resident issues Strong organisational skills and the ability to manage a busy regional workload Comfortable travelling across the North West patch Full UK driving licence Apply If you are an experienced RLO looking to take the next step, or a Senior Resident Liaison Officer looking for a new opportunity across the North West, please apply today or call Jess on (phone number removed)
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. HMRC is transforming the UK's tax system through cutting-edge digital innovation and the Chief Digital and Information Officer (CDIO) Group is at the heart of that mission. We are building high-quality digital services that will enhance the customer experience, enable real-time interactions, and make tax simpler and more intuitive for everyone. By equipping our colleagues with modern tools and technologies, we are also reshaping how we work - allowing HMRC to focus its resources where they can deliver the greatest impact. CDIO Borders and Trade supports the HMRC Borders and Trade group delivering IT projects that enable HMRC's wider customs strategy and policies. We design, manage and maintain the IT services that support customs and international trade activities. Our team is made up of specialists in delivery, business analysis, engineering, and live service support. We work closely with stakeholders across HMRC to ensure our IT systems meet their needs. Job description An IT Service Manager in Borders & Trade is responsible for service management across platforms and multiple channels to ensure availability, performance and process maturity across this landscape. You will work in partnership with teams across IT service operations, HMRC partners and external Trade customers, to deliver a service seeking for operational excellence. You will be responsible for defining service level agreements (SLAs) and operational level agreements (OLAs) across all relevant business functions. Managing a fully functioning multi-sourced service support team with a customer-centric support approach. These activities will be across multiple locations, focussed on service availability and performance. You will make sure: All service and support functions remain responsive to HMRC business and external traders need. The service catalogue and wider IT service operations knowledge library is maintained. Adequate reporting and service standards are met for their specific service. All technical change is communicated and managed, with appropriate governance. That a programme of continual service improvement is put in place across the wider service delivery function. Person specification Be responsible for making sure that business relations within the organisation are managed to enable delivery of B&T services. Lead and direct teams to make sure that service level agreements (SLAs) and operational level agreements (OLAs) are in place with both external and internal teams. Make sure all contractors carry out processes to ITIL standards. Liaise with all other IT service functions to make sure that services are maintained. Manage the day-to-day delivery of the product. Make sure that service asset and configuration items are properly controlled, and that accurate and reliable information about these assets is available when needed. Work with Service Owners and projects to ensure projects transition into live service is effective and timely. Essential Criteria Demonstrable experience of delivering Customer satisfaction and focussed delivery of excellent Customer Service. Proven track record of delivering strong KPI performance and managing delivery towards defined SLAs. Clear understanding of Stakeholder management and the development of strong stakeholder relationships. Good communication skills with an aptitude for dealing with users, colleagues and suppliers from both a technical and non-technical background. Understanding of IT concepts and architectures, and the principles and processes of implementing and delivering IT services. Ability to identify process optimisation opportunities and contribute to the implementation of proposed solutions. Must show an aptitude for analysing and managing problems arising from incidents in the operation of information systems, understanding the significance of service level agreements and the customer environment. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures If your location preference is for the following site, it's important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) This site is: Telford Plaza, Telford - moving to Parkside Court, Telford You will be given more information about what this means at the job offer stage. Leeds Location Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Benefits Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history and previous experiences. Your CV should cover up to your last 5 roles, detailing your responsibilities and key achievements (max 100 words per role). A 750-word Personal Statement. Your Personal Statement should clearly demonstrate how your skills and experience meet the essential criteria. Further details around what this will entail are listed on the application form. Sift In the event of a large number of applications being received, an initial sift may be held on your CV. At full sift your CV and Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, your experience will be assessed, in order to determine your suitability for the role. Interviews will take place via video link. Sift and interview dates to be confirmed. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - 'Please re-open my application - insert vacancy ref & vacancy closing date insert date '. To check that you are eligible to apply for this role, please review the eligibility information before submitting your application. Exceptionally, candidates who are not successful at this grade may be considered for appointment to similar roles at a lower grade where the eligibility criteria are met. If this applies, we will contact you directly. Sponsorship . click apply for full job details
Aug 11, 2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. HMRC is transforming the UK's tax system through cutting-edge digital innovation and the Chief Digital and Information Officer (CDIO) Group is at the heart of that mission. We are building high-quality digital services that will enhance the customer experience, enable real-time interactions, and make tax simpler and more intuitive for everyone. By equipping our colleagues with modern tools and technologies, we are also reshaping how we work - allowing HMRC to focus its resources where they can deliver the greatest impact. CDIO Borders and Trade supports the HMRC Borders and Trade group delivering IT projects that enable HMRC's wider customs strategy and policies. We design, manage and maintain the IT services that support customs and international trade activities. Our team is made up of specialists in delivery, business analysis, engineering, and live service support. We work closely with stakeholders across HMRC to ensure our IT systems meet their needs. Job description An IT Service Manager in Borders & Trade is responsible for service management across platforms and multiple channels to ensure availability, performance and process maturity across this landscape. You will work in partnership with teams across IT service operations, HMRC partners and external Trade customers, to deliver a service seeking for operational excellence. You will be responsible for defining service level agreements (SLAs) and operational level agreements (OLAs) across all relevant business functions. Managing a fully functioning multi-sourced service support team with a customer-centric support approach. These activities will be across multiple locations, focussed on service availability and performance. You will make sure: All service and support functions remain responsive to HMRC business and external traders need. The service catalogue and wider IT service operations knowledge library is maintained. Adequate reporting and service standards are met for their specific service. All technical change is communicated and managed, with appropriate governance. That a programme of continual service improvement is put in place across the wider service delivery function. Person specification Be responsible for making sure that business relations within the organisation are managed to enable delivery of B&T services. Lead and direct teams to make sure that service level agreements (SLAs) and operational level agreements (OLAs) are in place with both external and internal teams. Make sure all contractors carry out processes to ITIL standards. Liaise with all other IT service functions to make sure that services are maintained. Manage the day-to-day delivery of the product. Make sure that service asset and configuration items are properly controlled, and that accurate and reliable information about these assets is available when needed. Work with Service Owners and projects to ensure projects transition into live service is effective and timely. Essential Criteria Demonstrable experience of delivering Customer satisfaction and focussed delivery of excellent Customer Service. Proven track record of delivering strong KPI performance and managing delivery towards defined SLAs. Clear understanding of Stakeholder management and the development of strong stakeholder relationships. Good communication skills with an aptitude for dealing with users, colleagues and suppliers from both a technical and non-technical background. Understanding of IT concepts and architectures, and the principles and processes of implementing and delivering IT services. Ability to identify process optimisation opportunities and contribute to the implementation of proposed solutions. Must show an aptitude for analysing and managing problems arising from incidents in the operation of information systems, understanding the significance of service level agreements and the customer environment. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures If your location preference is for the following site, it's important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) This site is: Telford Plaza, Telford - moving to Parkside Court, Telford You will be given more information about what this means at the job offer stage. Leeds Location Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Benefits Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history and previous experiences. Your CV should cover up to your last 5 roles, detailing your responsibilities and key achievements (max 100 words per role). A 750-word Personal Statement. Your Personal Statement should clearly demonstrate how your skills and experience meet the essential criteria. Further details around what this will entail are listed on the application form. Sift In the event of a large number of applications being received, an initial sift may be held on your CV. At full sift your CV and Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, your experience will be assessed, in order to determine your suitability for the role. Interviews will take place via video link. Sift and interview dates to be confirmed. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - 'Please re-open my application - insert vacancy ref & vacancy closing date insert date '. To check that you are eligible to apply for this role, please review the eligibility information before submitting your application. Exceptionally, candidates who are not successful at this grade may be considered for appointment to similar roles at a lower grade where the eligibility criteria are met. If this applies, we will contact you directly. Sponsorship . click apply for full job details
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. This is a unique opportunity for an Architect to work within HMRC at a time of significant change and transformation as it drives the focus of IT delivery away from point solutions and exploits the opportunities that cloud technologies can provide. This outstanding opportunity is for an experienced Architect to work within the Architecture function of HMRC, part of the Chief Digital & Information Officer (CDIO) Group to be a part of the Architecture Office team. This is a senior leadership role that will provide opportunities to bring together, develop and lead teams of professionals to promote consistent architecture across a multi-billion-pound portfolio of business transformation projects, including cross-government projects. CDIO values and empowers the growth of its people and offers the "CDIO University". This is a one stop shop for all things learning and development. The comprehensive offer encompassing academic, personal and career related opportunity and learning, ensuring all receive a consistent approach to technical learning. This includes access to subject matter experts, technical learning, professional communities, academies, apprenticeships, talent schemes as well as providing, delivering, encouraging and supporting activities for personal growth and wellbeing. Job description Our CDIO Architecture Office team (AO) are responsible for: Strategic impacting of Enterprise Level Change in HMRC that impacts CDIO's accountabilities to enable decision making in alignment with the IT strategy by; Producing briefings for Tech keyholder on all change in the end-to-end lifecycle(E2ELC) through strong collaboration with Solution, Enterprise and Chief Architects and experts in P+UCD to produce Cross-cutting and Enterprise Level outputs to give senior leaders a clear picture of the impact of Architecture changes and alignment to HMRC's IT Strategy and Roadmaps and recommend where action is needed to get better clarity of requirements. Tracking and managing those conditions raised during the keyholder impacting process. Impacting items at the triage stage of the E2ELC Leading the creation of architectural outputs to enable cost estimating, sequencing, and support Chief Operating Office with capacity views for fiscal events such as Budgets and Spending Reviews. Maintaining a repository of the impacts moving forward to enable more proactive impacting of change using forward view and pipeline of changes by engaging key change forums such as EPWG, Design Forum, CIDC. This is a key role in the Chief Technology & Design Office area of CDIO and an exciting opportunity at a critical time as the Department moves to deliver its commitments agreed with Government in the next spending round and as we align to a new operating model in CDIO. You will be part of a team including Solution and Enterprise Architects and Business Analysts to ensure that changes are impacted against the Strategy and Roadmaps. Empowering, supporting and developing them and contributing to the wider EA team to achieve the highest performance standards. You will take responsibility for tasks and deliver products to deadlines, removing blockers and driving collaboration across a wide-ranging landscape including architecture, business, finance, commercial and Change Group stakeholders. Facilitating senior level understanding of the impact of changes which will decide where further activity is required to ensure that any Cross-cutting elements or activities that will impact Strategy are understood. This is an exciting opportunity suited to someone who is proactive and thrives on working to tight timescales with changing priorities. As a team member you will be accountable for IT impacting to ensure enterprise level business and IT change in HMRC is impacted strategically, consistently and in a data driven way through a number of lenses to ensure consequences of proposals are understood by stakeholders. Working at a strategic level you will engage with a host of business and IT stakeholders and key partners, influencing policy, and set directions for technology and business change in line with HMRC 'Digital by Default' strategy. You will champion the adoption of latest technologies, whilst transforming HMRC's large IT estate towards a smaller number of strategic platforms as well as operate as an internal consultant in IT infrastructure architecture, developing and driving adoption of HMRC's Enterprise Architecture vision, strategies, directions, and roadmaps. Person specification In this role, you will: Act as a trusted ambassador for CDIO striving to make us a trusted IT partner to the wider department. Ensure your team delivers strategic outcomes through others and be accountable for the efficient production of briefings, early solution, policy, and fiscal event impacting to time and understand and consider dependencies of varying complexity, feeding into larger programmes and portfolios. Work in collaboration with solution, enterprise, and chief architects to produce cross cutting and enterprise level outputs. Collaborate with our Planning team and liaise with internal and external partners to partners to manage and maintain the IT Strategy plan and develop and influence a culture of capability-based impacting across HMRC. Be responsible for understanding, managing, and communicating to complex stakeholder groups, balancing priorities. Impact in-flight Project scope changes that may affect the IT Strategy Plan are escalated appropriately dependent on the level of dependencies. Keep up to date with the wider digital economy and identify advances in technology, emerging trends and be able to understand and articulate how this could impact HMRC. Develop, document, and establish architectural principles, policies, standards and reference architectures. Provide architecture governance and technology decision making aligned to enterprise architecture directions. Keep up to date with the wider digital economy and identify advances in technology, emerging trends and how this could impact on the organisation. Essential Criteria You will need to demonstrate within your application the following Essential Criteria: A broad IT and Enterprise Architecture (EA) background, with experience in architecture enterprise scale IT or architecture roles where you will have gained experience of large-scale IT. Experience of driving, delivering, and assuring technological change against the background of organisational transformation. Experience of engaging at a strategic level and playing a key role in setting organisational objectives, influencing policy and leading on technical and business change. Demonstrable experience in developing Technical Capability within an organisation. Including empowering, supporting, and developing staff. Experience in articulating strategic approaches to the modernisation and rationalisation of complex legacy IT estates. Stakeholder Management - The ability to simplify complex and technical information for non-technical, often senior audiences. Being able to see the big picture - an overall perspective on business issues, events and activities, and an understanding of their wider implications and how this interrelates with the organisation's IT capability. Ability to work under broad direction in challenging and unpredictable environments, playing a key role in influencing strategic decision making and understand strategic consequences of decisions. Able to work effectively in pressurised situations and can be relied upon to deliver, irrespective of circumstances. Experience of working with policies and projects across the end-to-end design lifecycle. Experience of working in multi discipline change teams to produce measurable costed solution impacts. The ability to work across organisational boundaries to identify, clarify and resolve problems. Be a confident communicator with good interpersonal skills and a proven dedication to continuous improvement in self and others. Desirable Criteria Understanding and experience of commercial contracts, procurement and sourcing strategies. TOGAF, AWS, Microsoft cloud certifications. Knowledge of Enterprise Architecture tools such as Abacus, etc. Experience in driving Architecture Governance. Experience of working within a large and complex IT Estate. A passion for continuous improvement for yourself, your team and the processes you own Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office closures For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites . click apply for full job details
Aug 11, 2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. This is a unique opportunity for an Architect to work within HMRC at a time of significant change and transformation as it drives the focus of IT delivery away from point solutions and exploits the opportunities that cloud technologies can provide. This outstanding opportunity is for an experienced Architect to work within the Architecture function of HMRC, part of the Chief Digital & Information Officer (CDIO) Group to be a part of the Architecture Office team. This is a senior leadership role that will provide opportunities to bring together, develop and lead teams of professionals to promote consistent architecture across a multi-billion-pound portfolio of business transformation projects, including cross-government projects. CDIO values and empowers the growth of its people and offers the "CDIO University". This is a one stop shop for all things learning and development. The comprehensive offer encompassing academic, personal and career related opportunity and learning, ensuring all receive a consistent approach to technical learning. This includes access to subject matter experts, technical learning, professional communities, academies, apprenticeships, talent schemes as well as providing, delivering, encouraging and supporting activities for personal growth and wellbeing. Job description Our CDIO Architecture Office team (AO) are responsible for: Strategic impacting of Enterprise Level Change in HMRC that impacts CDIO's accountabilities to enable decision making in alignment with the IT strategy by; Producing briefings for Tech keyholder on all change in the end-to-end lifecycle(E2ELC) through strong collaboration with Solution, Enterprise and Chief Architects and experts in P+UCD to produce Cross-cutting and Enterprise Level outputs to give senior leaders a clear picture of the impact of Architecture changes and alignment to HMRC's IT Strategy and Roadmaps and recommend where action is needed to get better clarity of requirements. Tracking and managing those conditions raised during the keyholder impacting process. Impacting items at the triage stage of the E2ELC Leading the creation of architectural outputs to enable cost estimating, sequencing, and support Chief Operating Office with capacity views for fiscal events such as Budgets and Spending Reviews. Maintaining a repository of the impacts moving forward to enable more proactive impacting of change using forward view and pipeline of changes by engaging key change forums such as EPWG, Design Forum, CIDC. This is a key role in the Chief Technology & Design Office area of CDIO and an exciting opportunity at a critical time as the Department moves to deliver its commitments agreed with Government in the next spending round and as we align to a new operating model in CDIO. You will be part of a team including Solution and Enterprise Architects and Business Analysts to ensure that changes are impacted against the Strategy and Roadmaps. Empowering, supporting and developing them and contributing to the wider EA team to achieve the highest performance standards. You will take responsibility for tasks and deliver products to deadlines, removing blockers and driving collaboration across a wide-ranging landscape including architecture, business, finance, commercial and Change Group stakeholders. Facilitating senior level understanding of the impact of changes which will decide where further activity is required to ensure that any Cross-cutting elements or activities that will impact Strategy are understood. This is an exciting opportunity suited to someone who is proactive and thrives on working to tight timescales with changing priorities. As a team member you will be accountable for IT impacting to ensure enterprise level business and IT change in HMRC is impacted strategically, consistently and in a data driven way through a number of lenses to ensure consequences of proposals are understood by stakeholders. Working at a strategic level you will engage with a host of business and IT stakeholders and key partners, influencing policy, and set directions for technology and business change in line with HMRC 'Digital by Default' strategy. You will champion the adoption of latest technologies, whilst transforming HMRC's large IT estate towards a smaller number of strategic platforms as well as operate as an internal consultant in IT infrastructure architecture, developing and driving adoption of HMRC's Enterprise Architecture vision, strategies, directions, and roadmaps. Person specification In this role, you will: Act as a trusted ambassador for CDIO striving to make us a trusted IT partner to the wider department. Ensure your team delivers strategic outcomes through others and be accountable for the efficient production of briefings, early solution, policy, and fiscal event impacting to time and understand and consider dependencies of varying complexity, feeding into larger programmes and portfolios. Work in collaboration with solution, enterprise, and chief architects to produce cross cutting and enterprise level outputs. Collaborate with our Planning team and liaise with internal and external partners to partners to manage and maintain the IT Strategy plan and develop and influence a culture of capability-based impacting across HMRC. Be responsible for understanding, managing, and communicating to complex stakeholder groups, balancing priorities. Impact in-flight Project scope changes that may affect the IT Strategy Plan are escalated appropriately dependent on the level of dependencies. Keep up to date with the wider digital economy and identify advances in technology, emerging trends and be able to understand and articulate how this could impact HMRC. Develop, document, and establish architectural principles, policies, standards and reference architectures. Provide architecture governance and technology decision making aligned to enterprise architecture directions. Keep up to date with the wider digital economy and identify advances in technology, emerging trends and how this could impact on the organisation. Essential Criteria You will need to demonstrate within your application the following Essential Criteria: A broad IT and Enterprise Architecture (EA) background, with experience in architecture enterprise scale IT or architecture roles where you will have gained experience of large-scale IT. Experience of driving, delivering, and assuring technological change against the background of organisational transformation. Experience of engaging at a strategic level and playing a key role in setting organisational objectives, influencing policy and leading on technical and business change. Demonstrable experience in developing Technical Capability within an organisation. Including empowering, supporting, and developing staff. Experience in articulating strategic approaches to the modernisation and rationalisation of complex legacy IT estates. Stakeholder Management - The ability to simplify complex and technical information for non-technical, often senior audiences. Being able to see the big picture - an overall perspective on business issues, events and activities, and an understanding of their wider implications and how this interrelates with the organisation's IT capability. Ability to work under broad direction in challenging and unpredictable environments, playing a key role in influencing strategic decision making and understand strategic consequences of decisions. Able to work effectively in pressurised situations and can be relied upon to deliver, irrespective of circumstances. Experience of working with policies and projects across the end-to-end design lifecycle. Experience of working in multi discipline change teams to produce measurable costed solution impacts. The ability to work across organisational boundaries to identify, clarify and resolve problems. Be a confident communicator with good interpersonal skills and a proven dedication to continuous improvement in self and others. Desirable Criteria Understanding and experience of commercial contracts, procurement and sourcing strategies. TOGAF, AWS, Microsoft cloud certifications. Knowledge of Enterprise Architecture tools such as Abacus, etc. Experience in driving Architecture Governance. Experience of working within a large and complex IT Estate. A passion for continuous improvement for yourself, your team and the processes you own Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office closures For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites . click apply for full job details
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. HMRC is building a modern, digital tax administration and runs the biggest digital operation in Government, providing services for 45 million individuals and 4.9 million business customers. Our digital programme is multi-award winning and the envy of other government organisations. Data Platform Services (DPS) is part of the HMRC Chief Data Office within the Chief Digital and Information Officer group (CDIO). This function designs, builds and operates the data foundations for all HMRC's services at a size and scale larger than most other organisations. DPS is leading a major transformation programme encompassing technology, capabilities and data services whilst continuing to deliver high quality and robust services to our internal and external customers. DPS is growing to ensure it can provide the Intelligent Client function that HMRC requires for the future. Job description The Digital Portfolio Analyst sits within Data Platform Services (DPS) as part of the Chief Digital and Information Officer group (CDIO). This role provides essential administrative and operational support to the DPS team, ensuring the smooth running of digital portfolio activities. You will be responsible for maintaining records, updating trackers (Clarity & Jira), processing routine data, preparing standard reports, and supporting stakeholder communications. You will coordinate meetings, prepare agendas, take minutes, and assist with team logistics. Your work will enable managers and senior staff to focus on higher-level priorities by ensuring processes run efficiently and information is accurately recorded and shared. DPS is committed to supporting its people, offering a diverse and inclusive workplace where everyone feels able to bring their whole self to work. Person specification Act as the first point of contact for DPS Engagement. Provide comprehensive administrative support, including maintaining records, updating trackers, and managing mailboxes. Collate and input data, prepare standard reports, and ensure information is accurately recorded and shared. Organising and facilitating meetings, including clinics and stakeholder calls, preparing agendas, taking minutes, and tracking actions Supporting Small Changes coordination where DPS is Lead DG Ensuring adherence to governance and continuous improvement of processes Coordinating requests through the end-to-end impacting process Respond to routine queries, support team communications, and assist with stakeholder engagement. Support team logistics, including supporting Data Portfolio leads with ad-hoc queries, assisting SOs & G7s in meetings and note-taking. Contribute to a positive team environment by supporting colleagues and sharing best practices. Essential Criteria Minimum of 2 GCSEs (or equivalent) including English and Maths. Experience using Microsoft 365 tools including Excel, Outlook and SharePoint Strong written and verbal communication skills, with the ability to convey information clearly and effectively. Demonstrated analytical and problem-solving capability Ability to manage multiple priorities in a fast-paced environment Strong organisational skills, with the ability to accurately record information and adhere to service level agreements (SLAs). Strong interpersonal skills, with the ability to build effective working relationships and establish trust quickly. High attention to detail and a commitment to maintaining data quality and accuracy. Ability to work under pressure in a dynamic, high-demand environment, responding effectively to changing priorities and tight timescales. A proactive approach to learning, with a willingness to develop new skills and adapt to evolving requirements. Desirable Criteria Experience in an administrative or support role. Experience working in a customer-facing role Understanding of portfolio, project or impacting processes within a digital environment Experience using Jira and/or Clarity (or similar tracking systems) Experience of leading and facilitating meetings. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office closures For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. These sites are: Telford Plaza, Telford - moving to Parkside Court, Telford Trinity Bridge House, Salford - moving to an alternative office in Manchester/ Salford You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Benefits Alongside your salary of £31,096, HM Revenue and Customs contributes £9,008 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history, previous skills and experiences and qualifications. A 500-word personal statement. Your personal statement should show how you meet the person specification and essential criteria. Please complete a separate statement (Max 250 words) for the Desirable Criteria where applicable. This is not essential for the role but may be considered by the vacancy-holder where candidates have the same scores at interview. Further details around what this will entail are listed on the application form. Sift In the event of a large number of applications being received, an initial sift may be held on the CV. At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview you will be assessed onExperience. Interviews will take place face to face at Leeds Regional centre and Salford Regional office. Sift and interview dates to be confirmed. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - 'Please re-open my application - insert vacancy ref & vacancy closing date . click apply for full job details
Aug 11, 2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. HMRC is building a modern, digital tax administration and runs the biggest digital operation in Government, providing services for 45 million individuals and 4.9 million business customers. Our digital programme is multi-award winning and the envy of other government organisations. Data Platform Services (DPS) is part of the HMRC Chief Data Office within the Chief Digital and Information Officer group (CDIO). This function designs, builds and operates the data foundations for all HMRC's services at a size and scale larger than most other organisations. DPS is leading a major transformation programme encompassing technology, capabilities and data services whilst continuing to deliver high quality and robust services to our internal and external customers. DPS is growing to ensure it can provide the Intelligent Client function that HMRC requires for the future. Job description The Digital Portfolio Analyst sits within Data Platform Services (DPS) as part of the Chief Digital and Information Officer group (CDIO). This role provides essential administrative and operational support to the DPS team, ensuring the smooth running of digital portfolio activities. You will be responsible for maintaining records, updating trackers (Clarity & Jira), processing routine data, preparing standard reports, and supporting stakeholder communications. You will coordinate meetings, prepare agendas, take minutes, and assist with team logistics. Your work will enable managers and senior staff to focus on higher-level priorities by ensuring processes run efficiently and information is accurately recorded and shared. DPS is committed to supporting its people, offering a diverse and inclusive workplace where everyone feels able to bring their whole self to work. Person specification Act as the first point of contact for DPS Engagement. Provide comprehensive administrative support, including maintaining records, updating trackers, and managing mailboxes. Collate and input data, prepare standard reports, and ensure information is accurately recorded and shared. Organising and facilitating meetings, including clinics and stakeholder calls, preparing agendas, taking minutes, and tracking actions Supporting Small Changes coordination where DPS is Lead DG Ensuring adherence to governance and continuous improvement of processes Coordinating requests through the end-to-end impacting process Respond to routine queries, support team communications, and assist with stakeholder engagement. Support team logistics, including supporting Data Portfolio leads with ad-hoc queries, assisting SOs & G7s in meetings and note-taking. Contribute to a positive team environment by supporting colleagues and sharing best practices. Essential Criteria Minimum of 2 GCSEs (or equivalent) including English and Maths. Experience using Microsoft 365 tools including Excel, Outlook and SharePoint Strong written and verbal communication skills, with the ability to convey information clearly and effectively. Demonstrated analytical and problem-solving capability Ability to manage multiple priorities in a fast-paced environment Strong organisational skills, with the ability to accurately record information and adhere to service level agreements (SLAs). Strong interpersonal skills, with the ability to build effective working relationships and establish trust quickly. High attention to detail and a commitment to maintaining data quality and accuracy. Ability to work under pressure in a dynamic, high-demand environment, responding effectively to changing priorities and tight timescales. A proactive approach to learning, with a willingness to develop new skills and adapt to evolving requirements. Desirable Criteria Experience in an administrative or support role. Experience working in a customer-facing role Understanding of portfolio, project or impacting processes within a digital environment Experience using Jira and/or Clarity (or similar tracking systems) Experience of leading and facilitating meetings. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office closures For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. These sites are: Telford Plaza, Telford - moving to Parkside Court, Telford Trinity Bridge House, Salford - moving to an alternative office in Manchester/ Salford You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Benefits Alongside your salary of £31,096, HM Revenue and Customs contributes £9,008 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history, previous skills and experiences and qualifications. A 500-word personal statement. Your personal statement should show how you meet the person specification and essential criteria. Please complete a separate statement (Max 250 words) for the Desirable Criteria where applicable. This is not essential for the role but may be considered by the vacancy-holder where candidates have the same scores at interview. Further details around what this will entail are listed on the application form. Sift In the event of a large number of applications being received, an initial sift may be held on the CV. At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview you will be assessed onExperience. Interviews will take place face to face at Leeds Regional centre and Salford Regional office. Sift and interview dates to be confirmed. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - 'Please re-open my application - insert vacancy ref & vacancy closing date . click apply for full job details
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Candidates will either have SC level security clearance or be willing to undertake such - including having been a continuous resident of the UK for a minimum of 5 years. HMRC Chief Digital & Information Office is made up of Customer Groups which are working independently towards one common goal. Our role sits within HMRC's Chief Digital & Information Office (CDIO) Group that deliver in-house solutions for projects and programmes that deal with a broad range of business, technical and operational issues. Our CDIO offices are hi-tech, state-of-the-art facilities that allow our teams to maximise their capabilities. The IT Operations profession is made up of professionals, paramount to our digital services. Our vision for the future is to attract people to work and progress in a fast paced, exciting environment whilst ensuring consistency in your training and upskilling. We are working to have clear career pathways and succession planning, to enable people to see our area as a long-term career with prospects and development opportunities for all roles. Job description This is an exciting opportunity to join HMRC's CDIO (Chief Digital & Information Officer), Borders and Trade Delivery Group working within the IT Operations space. The role focuses on the management and oversight of Borders and Trade environments and services, ensuring platforms are reliable, secure and cost-effective. You will work closely with internal teams and third-party suppliers to coordinate activity across environments, ensuring that required work is delivered effectively and in line with operational priorities. A strong technical understanding is important, enabling you to engage with engineering teams, understand issues and risks, and drive actions through to resolution. Person specification At this role level, you will: Oversee and manage Border and Trade platforms across all environments, working closely with internal teams and 3rd party suppliers to ensure services remain available, secure and performant. Track and manage environments and associated assets, using agreed tooling and processes to maintain accurate data, support reporting and provide insight into estate health and usage. Coordinate and assure patching and security activities, ensuring suppliers and internal teams deliver updates in line with agreed timelines and compliance standards. Own the management of cyber vulnerabilities and risks, ensuring issues are understood, prioritised and actively progressed to resolution with minimal business impact. Support the maintenance and improvement of environment and monitoring tooling, working with senior engineers and central teams to enhance capability and visibility. Develop and maintain clear processes, documentation and standards for environment and service management, ensuring consistency across Borders and Trade. Act as a point of coordination for incidents and service issues, working across teams to support triage, resolution and post-incident improvements. Identify trends, risks and opportunities for improvement, using monitoring data and operational insight to enhance system reliability and efficiency. Take an active role in FinOps and cost optimisation activities, helping ensure environments are managed in a cost-effective and sustainable way. Essential Criteria: Experience of working with or supporting IT environments or services. Experience of coordinating operational activities (e.g. patching, maintenance, or service changes) across teams or suppliers. Familiarity with tools such as Jira and Confluence, or similar. Ability to understand technical issues and risks and help drive actions through to resolution. Good analytical and problem-solving skills. Ability to work independently and take ownership of tasks. Experience of working collaboratively as part of a team. Desirable Criteria: Ideally, the successful candidate will have experience in the use of some or all of the following: Experience working with Windows, Unix or Linux systems. Experience or exposure to cloud environments (e.g. AWS or Azure). Office closures For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. These sites are: Telford Plaza, Telford - moving to Parkside Court, Telford You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Benefits Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history and skills and experience. A 500-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification outlined in the advert. Please complete a separate statement (Max 250 words) for the Desirable Criteria where applicable. This is not essential for the role but may be considered by the vacancy-holder where candidates have the same scores at sift or interview. Further details around what this will entail are listed on the application form. Sift In the event of a large number of applications being received an initial sift may be held on your CV. At sift your CV, and your Personal Statement, will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, you will be assessed on Experience based questions. Interviews will take place via video link. Sift and interview dates to be confirmed. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - 'Please re-open my application - insert vacancy ref & vacancy closing date insert date '. . click apply for full job details
Aug 11, 2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Candidates will either have SC level security clearance or be willing to undertake such - including having been a continuous resident of the UK for a minimum of 5 years. HMRC Chief Digital & Information Office is made up of Customer Groups which are working independently towards one common goal. Our role sits within HMRC's Chief Digital & Information Office (CDIO) Group that deliver in-house solutions for projects and programmes that deal with a broad range of business, technical and operational issues. Our CDIO offices are hi-tech, state-of-the-art facilities that allow our teams to maximise their capabilities. The IT Operations profession is made up of professionals, paramount to our digital services. Our vision for the future is to attract people to work and progress in a fast paced, exciting environment whilst ensuring consistency in your training and upskilling. We are working to have clear career pathways and succession planning, to enable people to see our area as a long-term career with prospects and development opportunities for all roles. Job description This is an exciting opportunity to join HMRC's CDIO (Chief Digital & Information Officer), Borders and Trade Delivery Group working within the IT Operations space. The role focuses on the management and oversight of Borders and Trade environments and services, ensuring platforms are reliable, secure and cost-effective. You will work closely with internal teams and third-party suppliers to coordinate activity across environments, ensuring that required work is delivered effectively and in line with operational priorities. A strong technical understanding is important, enabling you to engage with engineering teams, understand issues and risks, and drive actions through to resolution. Person specification At this role level, you will: Oversee and manage Border and Trade platforms across all environments, working closely with internal teams and 3rd party suppliers to ensure services remain available, secure and performant. Track and manage environments and associated assets, using agreed tooling and processes to maintain accurate data, support reporting and provide insight into estate health and usage. Coordinate and assure patching and security activities, ensuring suppliers and internal teams deliver updates in line with agreed timelines and compliance standards. Own the management of cyber vulnerabilities and risks, ensuring issues are understood, prioritised and actively progressed to resolution with minimal business impact. Support the maintenance and improvement of environment and monitoring tooling, working with senior engineers and central teams to enhance capability and visibility. Develop and maintain clear processes, documentation and standards for environment and service management, ensuring consistency across Borders and Trade. Act as a point of coordination for incidents and service issues, working across teams to support triage, resolution and post-incident improvements. Identify trends, risks and opportunities for improvement, using monitoring data and operational insight to enhance system reliability and efficiency. Take an active role in FinOps and cost optimisation activities, helping ensure environments are managed in a cost-effective and sustainable way. Essential Criteria: Experience of working with or supporting IT environments or services. Experience of coordinating operational activities (e.g. patching, maintenance, or service changes) across teams or suppliers. Familiarity with tools such as Jira and Confluence, or similar. Ability to understand technical issues and risks and help drive actions through to resolution. Good analytical and problem-solving skills. Ability to work independently and take ownership of tasks. Experience of working collaboratively as part of a team. Desirable Criteria: Ideally, the successful candidate will have experience in the use of some or all of the following: Experience working with Windows, Unix or Linux systems. Experience or exposure to cloud environments (e.g. AWS or Azure). Office closures For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. These sites are: Telford Plaza, Telford - moving to Parkside Court, Telford You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Benefits Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history and skills and experience. A 500-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification outlined in the advert. Please complete a separate statement (Max 250 words) for the Desirable Criteria where applicable. This is not essential for the role but may be considered by the vacancy-holder where candidates have the same scores at sift or interview. Further details around what this will entail are listed on the application form. Sift In the event of a large number of applications being received an initial sift may be held on your CV. At sift your CV, and your Personal Statement, will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, you will be assessed on Experience based questions. Interviews will take place via video link. Sift and interview dates to be confirmed. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - 'Please re-open my application - insert vacancy ref & vacancy closing date insert date '. . click apply for full job details
Cardiff 36,203 Hybrid Working Are you an organised, proactive administrator with experience supporting senior leaders, committees or boards? Do you thrive in a fast-paced environment where attention to detail, discretion and excellent organisation are essential? Hoop Professional Services & HR is delighted to be supporting a well-respected Welsh charitable organisation in the recruitment of a Governance & Board Officer on a fixed-term contract until 31 March 2027 . This role has been created to provide additional support to an existing postholder who is undertaking a phased return to work. As such, you'll benefit from a comprehensive handover, hands-on training and the opportunity to work closely alongside an experienced governance professional. About the role Working within a busy Governance team, you'll play a pivotal role in ensuring the smooth running of board and committee governance. You'll support senior leaders and board members, coordinate meetings, manage confidential information and help ensure the organisation continues to meet the highest standards of governance and compliance. Key responsibilities include: Supporting the planning and administration of Board and Committee meetings Preparing agendas, board papers and taking accurate minutes Managing senior diary coordination and correspondence Supporting governance, compliance and corporate reporting activities Assisting with Freedom of Information requests and governance enquiries Maintaining governance records, registers and documentation Building positive relationships with board members and key stakeholders Providing administrative support across a range of organisational projects About you We're looking for someone who has: Experience in a senior administrative, governance, executive support or committee support role Previous experience organising and minuting formal meetings Exceptional organisational and prioritisation skills Excellent written and verbal communication The ability to handle confidential information with professionalism and discretion Strong IT skills and confidence using Microsoft Office An understanding of governance within the public or charitable sector would be advantageous. Welsh language skills are desirable but not essential. What's on offer Salary of 36,203 Fixed-term contract until 31 March 2027 Hybrid working Comprehensive training and support from an experienced postholder Opportunity to join a highly respected Welsh organisation making a genuine difference If you're an experienced administrator looking to develop your governance career within a collaborative and purpose-driven organisation, we'd love to hear from you. Apply Now!
Aug 11, 2026
Contractor
Cardiff 36,203 Hybrid Working Are you an organised, proactive administrator with experience supporting senior leaders, committees or boards? Do you thrive in a fast-paced environment where attention to detail, discretion and excellent organisation are essential? Hoop Professional Services & HR is delighted to be supporting a well-respected Welsh charitable organisation in the recruitment of a Governance & Board Officer on a fixed-term contract until 31 March 2027 . This role has been created to provide additional support to an existing postholder who is undertaking a phased return to work. As such, you'll benefit from a comprehensive handover, hands-on training and the opportunity to work closely alongside an experienced governance professional. About the role Working within a busy Governance team, you'll play a pivotal role in ensuring the smooth running of board and committee governance. You'll support senior leaders and board members, coordinate meetings, manage confidential information and help ensure the organisation continues to meet the highest standards of governance and compliance. Key responsibilities include: Supporting the planning and administration of Board and Committee meetings Preparing agendas, board papers and taking accurate minutes Managing senior diary coordination and correspondence Supporting governance, compliance and corporate reporting activities Assisting with Freedom of Information requests and governance enquiries Maintaining governance records, registers and documentation Building positive relationships with board members and key stakeholders Providing administrative support across a range of organisational projects About you We're looking for someone who has: Experience in a senior administrative, governance, executive support or committee support role Previous experience organising and minuting formal meetings Exceptional organisational and prioritisation skills Excellent written and verbal communication The ability to handle confidential information with professionalism and discretion Strong IT skills and confidence using Microsoft Office An understanding of governance within the public or charitable sector would be advantageous. Welsh language skills are desirable but not essential. What's on offer Salary of 36,203 Fixed-term contract until 31 March 2027 Hybrid working Comprehensive training and support from an experienced postholder Opportunity to join a highly respected Welsh organisation making a genuine difference If you're an experienced administrator looking to develop your governance career within a collaborative and purpose-driven organisation, we'd love to hear from you. Apply Now!
Democratic Services Officer Location: Slough, Berkshire Pay Rate: 375.00 per day (Umbrella) Contract: Agency/Temporary Hours: Full-time We are seeking an experienced Democratic Services Officer to join a local authority team in Slough, Berkshire . This is an excellent opportunity for a governance professional to provide high-quality committee, procedural and decision-making support to councillors, officers and members of the public. The Role You will support the effective operation of council governance arrangements, acting as a lead officer for allocated committees, panels and meetings. You will provide procedural advice, prepare agendas and reports, attend meetings and ensure democratic processes are delivered in line with statutory requirements. Key Responsibilities Lead on allocated committees, panels and scrutiny meetings. Prepare agendas, reports, minutes, notices and action logs. Provide governance and procedural advice to councillors and officers. Attend meetings, including occasional evening sessions, providing clerking support. Support member development, decision-making processes and governance projects. Undertake research and prepare reports and briefing papers. Maintain strong working relationships with elected members, officers and partners. Requirements Experience in democratic services, governance or committee administration. Knowledge of local authority decision-making processes and procedures. Excellent written and verbal communication skills. Strong organisational skills with the ability to manage deadlines. Experience supporting elected members and senior stakeholders. Pay Rate: 375.00 per day (Umbrella) If you have strong local government governance experience and are looking for an exciting Democratic Services opportunity in Slough, apply today. For more information, contact Natasha Haddon.
Aug 11, 2026
Contractor
Democratic Services Officer Location: Slough, Berkshire Pay Rate: 375.00 per day (Umbrella) Contract: Agency/Temporary Hours: Full-time We are seeking an experienced Democratic Services Officer to join a local authority team in Slough, Berkshire . This is an excellent opportunity for a governance professional to provide high-quality committee, procedural and decision-making support to councillors, officers and members of the public. The Role You will support the effective operation of council governance arrangements, acting as a lead officer for allocated committees, panels and meetings. You will provide procedural advice, prepare agendas and reports, attend meetings and ensure democratic processes are delivered in line with statutory requirements. Key Responsibilities Lead on allocated committees, panels and scrutiny meetings. Prepare agendas, reports, minutes, notices and action logs. Provide governance and procedural advice to councillors and officers. Attend meetings, including occasional evening sessions, providing clerking support. Support member development, decision-making processes and governance projects. Undertake research and prepare reports and briefing papers. Maintain strong working relationships with elected members, officers and partners. Requirements Experience in democratic services, governance or committee administration. Knowledge of local authority decision-making processes and procedures. Excellent written and verbal communication skills. Strong organisational skills with the ability to manage deadlines. Experience supporting elected members and senior stakeholders. Pay Rate: 375.00 per day (Umbrella) If you have strong local government governance experience and are looking for an exciting Democratic Services opportunity in Slough, apply today. For more information, contact Natasha Haddon.
We are Birmingham-based Mechanical and Electrical (M&E) building services contractor with over 40 years of industry experience. We deliver high-quality engineering solutions for clients across the commercial, retail, education, healthcare, industrial, public sector, and residential sectors throughout the UK. We have a requirement for a Health and Safety Manager. Competitive Salary plus benefits Key Responsibilities Policy Development and Implementation: Develop, update, and enforce comprehensive health and safety policies and procedures to comply with local, national, and international regulations, ensuring best practices are followed across all operations Risk Management and Hazard Identification: Conduct regular risk assessments and inspections to identify hazards in workplaces, projects, and operations. Implement mitigation strategies to control or eliminate risks Incident Investigation and Reporting: Lead investigations into accidents, near misses, or safety incidents. Determine root causes, implement corrective actions, and report findings to senior management and regulatory authorities as required Training and Awareness: Design and deliver health and safety training programs for employees, contractors, and subcontractors. Ensure all personnel understand and follow safety procedures Compliance and Audits: Monitor compliance with health and safety legislation and standards. Conduct audits and inspections, follow up on corrective actions, and maintain accurate documentation of all H&S activities Emergency Preparedness: Develop and review emergency response plans for scenarios such as fires, medical emergencies, or hazardous spills. Train staff in emergency procedures Leadership and Culture: Advise senior management and boards on H&S matters, promote a positive safety culture, and coordinate with leadership across departments to integrate H&S into organizational strategy Reporting and Performance Monitoring: Track H&S performance metrics, identify trends, and contribute to continuous improvement initiatives. Prepare reports for internal and external stakeholders, including compliance with regulations like RIDDOR Required Skills and Qualifications Educational Background: Typically a Level 6 qualification such as a diploma or degree in occupational health and safety, environmental health, or a related field Knowledge of Legislation: Strong understanding of health and safety laws, regulations, and standards relevant to the industry. Analytical Skills: Ability to conduct risk assessments, analyze incidents, and develop mitigation strategies. Communication Skills: Capable of advising leadership, training staff, and promoting safety awareness across all levels of the organization. Leadership and Coordination: Experience in managing H&S teams, coordinating audits, and embedding a safety culture throughout the organization Additional Responsibilities Maintain H&S documentation, including policies, procedures, audits, and training records Ensure sufficient resources and personnel are available to meet H&S requirements, including first aiders, fire wardens, and local H&S officers Support strategic planning for H&S initiatives and continuous improvement programs This role is central to preventing workplace incidents, protecting employees and visitors, and ensuring organizational compliance with health and safety regulations , while fostering a proactive and positive safety culture throughout the company or institution
Aug 11, 2026
Full time
We are Birmingham-based Mechanical and Electrical (M&E) building services contractor with over 40 years of industry experience. We deliver high-quality engineering solutions for clients across the commercial, retail, education, healthcare, industrial, public sector, and residential sectors throughout the UK. We have a requirement for a Health and Safety Manager. Competitive Salary plus benefits Key Responsibilities Policy Development and Implementation: Develop, update, and enforce comprehensive health and safety policies and procedures to comply with local, national, and international regulations, ensuring best practices are followed across all operations Risk Management and Hazard Identification: Conduct regular risk assessments and inspections to identify hazards in workplaces, projects, and operations. Implement mitigation strategies to control or eliminate risks Incident Investigation and Reporting: Lead investigations into accidents, near misses, or safety incidents. Determine root causes, implement corrective actions, and report findings to senior management and regulatory authorities as required Training and Awareness: Design and deliver health and safety training programs for employees, contractors, and subcontractors. Ensure all personnel understand and follow safety procedures Compliance and Audits: Monitor compliance with health and safety legislation and standards. Conduct audits and inspections, follow up on corrective actions, and maintain accurate documentation of all H&S activities Emergency Preparedness: Develop and review emergency response plans for scenarios such as fires, medical emergencies, or hazardous spills. Train staff in emergency procedures Leadership and Culture: Advise senior management and boards on H&S matters, promote a positive safety culture, and coordinate with leadership across departments to integrate H&S into organizational strategy Reporting and Performance Monitoring: Track H&S performance metrics, identify trends, and contribute to continuous improvement initiatives. Prepare reports for internal and external stakeholders, including compliance with regulations like RIDDOR Required Skills and Qualifications Educational Background: Typically a Level 6 qualification such as a diploma or degree in occupational health and safety, environmental health, or a related field Knowledge of Legislation: Strong understanding of health and safety laws, regulations, and standards relevant to the industry. Analytical Skills: Ability to conduct risk assessments, analyze incidents, and develop mitigation strategies. Communication Skills: Capable of advising leadership, training staff, and promoting safety awareness across all levels of the organization. Leadership and Coordination: Experience in managing H&S teams, coordinating audits, and embedding a safety culture throughout the organization Additional Responsibilities Maintain H&S documentation, including policies, procedures, audits, and training records Ensure sufficient resources and personnel are available to meet H&S requirements, including first aiders, fire wardens, and local H&S officers Support strategic planning for H&S initiatives and continuous improvement programs This role is central to preventing workplace incidents, protecting employees and visitors, and ensuring organizational compliance with health and safety regulations , while fostering a proactive and positive safety culture throughout the company or institution
Principal Planning Officer Development Management Location: Bexhill-on-Sea, East Sussex Salary : £40,302- £44,936 per annum + £2,907 Car Allowance. Starting salary dependent on qualifications and experience. Vacancy Type: Permanent, Full Time - 37 hours per week Are you a visionary planner ready to make a lasting impact? We are looking for an experienced and dynamic Principal Planning Officer to champion high profile developments and drive strategic growth. Rother District Council is an ambitious Council at the heart of 1066 Country in East Sussex. Based in Bexhill-on-Sea the district also covers the historic towns of Battle and Rye as well as a large, attractive rural area, predominantly falling within the High Weald National Landscape. Rother is a vibrant and inclusive district, and we are looking for a forward-thinking planning professional to join our talented and enthusiastic planning team. The successful candidate will join the team at an exciting time and will play a key role in helping us to shape Rother. You will have the opportunity to influence large scale projects and directly impact on local sustainability, housing and economic goals. As a valuable member of our planning team, you will join a progressive council that always puts their customers first. We know that to provide the best for our residents, businesses and visitors, we need to do the same for our staff. We have set out to make our workplaces happy and safe environments where staff feel content and valued. As part of this commitment, you will be able to work your way and enjoy the benefits of a modern hybrid working model with flexible core hours. You will need to have excellent analysis and problem-solving skills, as well as the ability to appreciate the long-term vision of the work you are doing. You will be determined to do your best and help shape the Rother of the future to the benefit of all who live, work and visit here. Responsibilities will include, but are not limited to: Deal with and prepare reports on planning applications, listed building applications and other forms of applications as submitted to the Local Planning Authority Prepare appeal statements and appear as a witness at Planning Hearings, Public Inquiries and court as and when required Deal as case officer with Major cases, including Major pre-application cases and schemes subject to a Planning Performance Agreements Attend Planning Committee to present cases and to advise members Carry out site inspections throughout the district in relation to planning application and enforcement reports and to carry out negotiations with applicants agents as appropriate Supporting the Development Manager and Development Management Team Leaders with taking responsibility for mentoring and management of more junior officers including leading weekly officer surgeries, signing off delegated reports and letters, undertaking 1-2-1s and annual appraisals and be responsible for the development of staff in the team to foster a collaborative, high-performing team Key Skills and Experience Planning or related degree Relevant local planning authority experience, including a proven track record of handling major and complex planning applications Excellent analytical skills Excellent time management and organisational skills Strong negotiation skills Clear and confident communication skills Ability to work within a team and mentor junior staff To work under pressure and deal with unforeseen and urgent demands A proactive problem solver who thrives in a fast-paced environment What Rother District Council can offer you: We take pride in offering an excellent employee experience, with benefits including: a competitive salary and annual leave entitlement plus statutory holidays membership of the Local Government Pension Scheme flexible and hybrid working arrangements subject to service requirements a clear career pathway and continuing professional development opportunities a range of staff benefits to help you boost your wellbeing and make your money go further The closing date for receipt of applications is on Sunday 30th August 2026. Interviews will be held week commencing 7th September 2026. To Apply If you feel you are a suitable candidate and would like to work for Rother District Council, please click apply to be redirected to their website to complete your application.
Aug 11, 2026
Full time
Principal Planning Officer Development Management Location: Bexhill-on-Sea, East Sussex Salary : £40,302- £44,936 per annum + £2,907 Car Allowance. Starting salary dependent on qualifications and experience. Vacancy Type: Permanent, Full Time - 37 hours per week Are you a visionary planner ready to make a lasting impact? We are looking for an experienced and dynamic Principal Planning Officer to champion high profile developments and drive strategic growth. Rother District Council is an ambitious Council at the heart of 1066 Country in East Sussex. Based in Bexhill-on-Sea the district also covers the historic towns of Battle and Rye as well as a large, attractive rural area, predominantly falling within the High Weald National Landscape. Rother is a vibrant and inclusive district, and we are looking for a forward-thinking planning professional to join our talented and enthusiastic planning team. The successful candidate will join the team at an exciting time and will play a key role in helping us to shape Rother. You will have the opportunity to influence large scale projects and directly impact on local sustainability, housing and economic goals. As a valuable member of our planning team, you will join a progressive council that always puts their customers first. We know that to provide the best for our residents, businesses and visitors, we need to do the same for our staff. We have set out to make our workplaces happy and safe environments where staff feel content and valued. As part of this commitment, you will be able to work your way and enjoy the benefits of a modern hybrid working model with flexible core hours. You will need to have excellent analysis and problem-solving skills, as well as the ability to appreciate the long-term vision of the work you are doing. You will be determined to do your best and help shape the Rother of the future to the benefit of all who live, work and visit here. Responsibilities will include, but are not limited to: Deal with and prepare reports on planning applications, listed building applications and other forms of applications as submitted to the Local Planning Authority Prepare appeal statements and appear as a witness at Planning Hearings, Public Inquiries and court as and when required Deal as case officer with Major cases, including Major pre-application cases and schemes subject to a Planning Performance Agreements Attend Planning Committee to present cases and to advise members Carry out site inspections throughout the district in relation to planning application and enforcement reports and to carry out negotiations with applicants agents as appropriate Supporting the Development Manager and Development Management Team Leaders with taking responsibility for mentoring and management of more junior officers including leading weekly officer surgeries, signing off delegated reports and letters, undertaking 1-2-1s and annual appraisals and be responsible for the development of staff in the team to foster a collaborative, high-performing team Key Skills and Experience Planning or related degree Relevant local planning authority experience, including a proven track record of handling major and complex planning applications Excellent analytical skills Excellent time management and organisational skills Strong negotiation skills Clear and confident communication skills Ability to work within a team and mentor junior staff To work under pressure and deal with unforeseen and urgent demands A proactive problem solver who thrives in a fast-paced environment What Rother District Council can offer you: We take pride in offering an excellent employee experience, with benefits including: a competitive salary and annual leave entitlement plus statutory holidays membership of the Local Government Pension Scheme flexible and hybrid working arrangements subject to service requirements a clear career pathway and continuing professional development opportunities a range of staff benefits to help you boost your wellbeing and make your money go further The closing date for receipt of applications is on Sunday 30th August 2026. Interviews will be held week commencing 7th September 2026. To Apply If you feel you are a suitable candidate and would like to work for Rother District Council, please click apply to be redirected to their website to complete your application.
Housing and Welfare Officer Walsall Contract £18.35 per hour Our client is looking for an experienced Housing and Welfare Officer 3 days on site. To provide a highly specialised Housing and Welfare service on all matters relating to Housing, Housing rights in accordance with the homelessness legislation, income maximisation, promotion of welfare benefits, protection of welfare rights and the delivery of increased prosperity and wellbeing to customers across the borough in accordance with Council policy, procedure and objectives. This is one of many roles we are recruiting for please visit our website colbernlimited co uk Hybrid working, will be required in the office three days a week. To support the delivery of joint working and externally funded projects and initiatives within the service and with other partner agencies/stakeholders. To represent customers in Tribunals and/or Court Hearings in relation to Housing and Welfare matters. To deliver a progressive and responsive service to customers, partners and stakeholders. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Aug 11, 2026
Contractor
Housing and Welfare Officer Walsall Contract £18.35 per hour Our client is looking for an experienced Housing and Welfare Officer 3 days on site. To provide a highly specialised Housing and Welfare service on all matters relating to Housing, Housing rights in accordance with the homelessness legislation, income maximisation, promotion of welfare benefits, protection of welfare rights and the delivery of increased prosperity and wellbeing to customers across the borough in accordance with Council policy, procedure and objectives. This is one of many roles we are recruiting for please visit our website colbernlimited co uk Hybrid working, will be required in the office three days a week. To support the delivery of joint working and externally funded projects and initiatives within the service and with other partner agencies/stakeholders. To represent customers in Tribunals and/or Court Hearings in relation to Housing and Welfare matters. To deliver a progressive and responsive service to customers, partners and stakeholders. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Accounts Payable & Finance Assistant Location: Brentford (4 days office-based, Fridays WFH) Salary: Up to £45,000 + Bonus Reporting to: Finance Director Company: £7m Turnover Leasing Group The Opportunity An established and growing leasing business is seeking an experienced and hands-on Finance Assistant / Accounts Payable professional to work closely with the Finance Director. This is a broad finance role requiring someone who is comfortable taking ownership of accounts payable and payment processes while also supporting month-end and general ledger activities. The successful candidate will be highly organised, detail-oriented and confident managing day-to-day transactional finance responsibilities within a fast-paced environment. Key Responsibilities Accounts Payable & Payments Take full ownership of the Accounts Payable function, ensuring invoices are processed accurately and efficiently. Process supplier invoices and maintain accurate supplier account records. Reconcile supplier statements, investigate discrepancies, and resolve outstanding queries. Prepare and process bank payments in line with authorised approval procedures. Build and maintain effective relationships with suppliers, responding promptly to payment and account-related enquiries. Manage the finance inbox, ensuring all invoices and correspondence are dealt with in a timely manner. Process employee expenses and provide guidance on expense claims and company policies where required. Banking & Cash Management Manage scheduled payment runs and ad hoc payments across the Group. Administer banking activities, including liaison with the Group's banking partners regarding new payees, account maintenance, and payment verification requests. Produce daily cash position reports and monitor cash flow across multiple entities. Prepare monthly bank reconciliations, ensuring all balances are accurately accounted for. Allocate and reconcile cash receipts on a daily basis. Financial Systems & Ledger Management Maintain the integrity of financial records within the Soft4 system across all Group companies. Process sales, purchase, and banking transactions accurately and in a timely manner. Post and reconcile general ledger journals, including payroll, acquisitions, accruals, prepayments, and other month-end adjustments. Perform monthly balance sheet and general ledger reconciliations. Identify opportunities for continuous improvement and support the development and implementation of enhanced finance processes and systems. Accounts Receivable Raise monthly sales invoices relating to Group property income. Record and maintain sales transactions within Soft4. Proactively monitor outstanding balances, issuing statements and following up overdue accounts where necessary. Process end-of-contract balance adjustments and authorised write-offs in accordance with company procedures. VAT, Payroll & Compliance Prepare and submit VAT returns for three Group companies, ensuring accuracy and compliance with HMRC requirements. Maximise legitimate VAT recovery and ensure bad debt relief claims are correctly accounted for. Arrange VAT payments within statutory deadlines. Support the Finance Director with RAL reporting requirements and other indirect tax matters. Process approved monthly payroll payments through online banking platforms. Ensure all payroll-related payments to HMRC are made accurately and on time. Reporting, Audit & Month-End Support the month-end and year-end close processes across the Group. Assist in the preparation of management information, financial reports, and supporting analysis. Maintain effective relationships with external auditors, providing information and documentation as required. Support the Finance Director with ad hoc reporting, finance projects, and business initiatives. Skills & Experience Required Previous experience in an Accounts Payable, Finance Assistant, Finance Officer, Assistant Accountant, or similar finance position. Strong hands-on experience managing accounts payable processes from invoice receipt through to payment. Proven experience with payment processing and online banking platforms. Sound understanding of supplier management and accounts payable controls. Experience posting journals and maintaining accurate general ledger records. Strong reconciliation skills, including bank, supplier, and balance sheet reconciliations. Experience preparing and submitting VAT returns. Experience using ERP or accounting systems, ideally Soft4, Microsoft Dynamics Business Central, or Dynamics 365. Advanced Excel skills with the ability to analyse and reconcile financial data. Excellent attention to detail and a high level of accuracy. Strong organisational and time-management skills, with the ability to manage competing priorities. Self-motivated and able to work independently while taking ownership of key finance processes. Confident communicating with stakeholders at all levels, including senior management and the Finance Director. Ideal Candidate The successful candidate will be a proactive and detail-oriented finance professional with strong Accounts Payable and payment-processing experience. They will be comfortable managing day-to-day transactional finance activities while also supporting month-end processes, financial reporting, and wider finance initiatives within a growing organisation. Skills & Experience Required Previous experience within an Accounts Payable, Finance Assistant or similar finance role. Strong practical experience of payment processing and bank payments. Good understanding of accounts payable and accounts receivable processes. Experience posting journals and general ledger entries. Strong general ledger reconciliation experience. Experience using Microsoft Dynamics Business Central / Dynamics 365 . Confident using Excel and other Microsoft Office applications. Excellent attention to detail and accuracy. Able to work independently and take ownership of responsibilities. Strong communication and organisational skills. Package Salary up to £45,000 Discretionary annual bonus Christmas bonus 25 days annual leave Hybrid working (4 days office, Fridays from home) Ideal Candidate This role would suit a capable and proactive finance professional who enjoys being hands-on, has strong Accounts Payable expertise, and is comfortable supporting a broad range of finance activities while working closely with the Finance Director in a growing business. Urgent requirement - immediate interviews available.
Aug 11, 2026
Full time
Accounts Payable & Finance Assistant Location: Brentford (4 days office-based, Fridays WFH) Salary: Up to £45,000 + Bonus Reporting to: Finance Director Company: £7m Turnover Leasing Group The Opportunity An established and growing leasing business is seeking an experienced and hands-on Finance Assistant / Accounts Payable professional to work closely with the Finance Director. This is a broad finance role requiring someone who is comfortable taking ownership of accounts payable and payment processes while also supporting month-end and general ledger activities. The successful candidate will be highly organised, detail-oriented and confident managing day-to-day transactional finance responsibilities within a fast-paced environment. Key Responsibilities Accounts Payable & Payments Take full ownership of the Accounts Payable function, ensuring invoices are processed accurately and efficiently. Process supplier invoices and maintain accurate supplier account records. Reconcile supplier statements, investigate discrepancies, and resolve outstanding queries. Prepare and process bank payments in line with authorised approval procedures. Build and maintain effective relationships with suppliers, responding promptly to payment and account-related enquiries. Manage the finance inbox, ensuring all invoices and correspondence are dealt with in a timely manner. Process employee expenses and provide guidance on expense claims and company policies where required. Banking & Cash Management Manage scheduled payment runs and ad hoc payments across the Group. Administer banking activities, including liaison with the Group's banking partners regarding new payees, account maintenance, and payment verification requests. Produce daily cash position reports and monitor cash flow across multiple entities. Prepare monthly bank reconciliations, ensuring all balances are accurately accounted for. Allocate and reconcile cash receipts on a daily basis. Financial Systems & Ledger Management Maintain the integrity of financial records within the Soft4 system across all Group companies. Process sales, purchase, and banking transactions accurately and in a timely manner. Post and reconcile general ledger journals, including payroll, acquisitions, accruals, prepayments, and other month-end adjustments. Perform monthly balance sheet and general ledger reconciliations. Identify opportunities for continuous improvement and support the development and implementation of enhanced finance processes and systems. Accounts Receivable Raise monthly sales invoices relating to Group property income. Record and maintain sales transactions within Soft4. Proactively monitor outstanding balances, issuing statements and following up overdue accounts where necessary. Process end-of-contract balance adjustments and authorised write-offs in accordance with company procedures. VAT, Payroll & Compliance Prepare and submit VAT returns for three Group companies, ensuring accuracy and compliance with HMRC requirements. Maximise legitimate VAT recovery and ensure bad debt relief claims are correctly accounted for. Arrange VAT payments within statutory deadlines. Support the Finance Director with RAL reporting requirements and other indirect tax matters. Process approved monthly payroll payments through online banking platforms. Ensure all payroll-related payments to HMRC are made accurately and on time. Reporting, Audit & Month-End Support the month-end and year-end close processes across the Group. Assist in the preparation of management information, financial reports, and supporting analysis. Maintain effective relationships with external auditors, providing information and documentation as required. Support the Finance Director with ad hoc reporting, finance projects, and business initiatives. Skills & Experience Required Previous experience in an Accounts Payable, Finance Assistant, Finance Officer, Assistant Accountant, or similar finance position. Strong hands-on experience managing accounts payable processes from invoice receipt through to payment. Proven experience with payment processing and online banking platforms. Sound understanding of supplier management and accounts payable controls. Experience posting journals and maintaining accurate general ledger records. Strong reconciliation skills, including bank, supplier, and balance sheet reconciliations. Experience preparing and submitting VAT returns. Experience using ERP or accounting systems, ideally Soft4, Microsoft Dynamics Business Central, or Dynamics 365. Advanced Excel skills with the ability to analyse and reconcile financial data. Excellent attention to detail and a high level of accuracy. Strong organisational and time-management skills, with the ability to manage competing priorities. Self-motivated and able to work independently while taking ownership of key finance processes. Confident communicating with stakeholders at all levels, including senior management and the Finance Director. Ideal Candidate The successful candidate will be a proactive and detail-oriented finance professional with strong Accounts Payable and payment-processing experience. They will be comfortable managing day-to-day transactional finance activities while also supporting month-end processes, financial reporting, and wider finance initiatives within a growing organisation. Skills & Experience Required Previous experience within an Accounts Payable, Finance Assistant or similar finance role. Strong practical experience of payment processing and bank payments. Good understanding of accounts payable and accounts receivable processes. Experience posting journals and general ledger entries. Strong general ledger reconciliation experience. Experience using Microsoft Dynamics Business Central / Dynamics 365 . Confident using Excel and other Microsoft Office applications. Excellent attention to detail and accuracy. Able to work independently and take ownership of responsibilities. Strong communication and organisational skills. Package Salary up to £45,000 Discretionary annual bonus Christmas bonus 25 days annual leave Hybrid working (4 days office, Fridays from home) Ideal Candidate This role would suit a capable and proactive finance professional who enjoys being hands-on, has strong Accounts Payable expertise, and is comfortable supporting a broad range of finance activities while working closely with the Finance Director in a growing business. Urgent requirement - immediate interviews available.
