Your new company A global, award-winning, training provider based in the Swansea area. Your new role Business Development Assistant Role purpose - to support the Business Development function in delivering specific KPI's & targets within the region, by developing existing client relationships and qualifying and pursuing new client opportunities, building the company's brand and reputation in accordance with our values and mission statement. Working as part of a close-knit team, helping to raise the company profile by underpinning market-facing activity whilst supporting internal business development activities and processes. Key responsibilities Business Development Qualify all leads by converting to contact, tiering, and assigning. Set up appointments for Business Development Executives and Managers. Action post event delegate call feedback. Demand generation follow up for prospect and lapsed customer accounts. Create new prospect target lists using appropriate tools, resources, and systems. Create and distribute progress & performance reports. Event Success Check List Activity Promote events through appropriate social media channels. Conduct invite calls to VIPs for specific events. Facilitate tactical promotion communications where appropriate. Data Cleansing Activity Ensure all data in Salesforce records, contacts, or accounts is maintained, reviewed, and regularly cleansed. Ensure contact data held within Salesforce is kept up to date using relevant tools. Regularly review and check LinkedIn contact entry to Salesforce. Regularly maintain, review and update parent/sister company data management. Work with Data Analysts with the Data Analysis Support Team to profile target accounts. Other Meet any agreed KPIs set in relation to individual and team performance. Drive webinar attendance and trade event meetings. Build and maintain the company's brand and mission within the wider community. Support Country Lead and Business Development Managers in the tender process for any prospective customer procurement opportunities when applicable. Assist with the effective management of the invoicing and aged debt process for relevant accounts, ensuring customer invoices are paid in a timely manner. Provide excellent customer service to customer accounts when necessary. Carry out any ad-hoc Business Development/Sales admin duties when required. Carry out additional tasks as requested by the management team What you'll need to succeed Ideally, you'll have experience in a Sales or Marketing related role, or have transferable skills Sales focused with a creative flair. Able to work well under pressure. Fluent written and verbal communication skills in English and at least one other modern European language is desirable (German, Dutch & French are most in demand) Able to deliver against agreed KPIs and targets. Excellent interpersonal and presentation skills. Good IT Skills, including experience of working with all Microsoft Office products. Able to use social media platforms such as LinkedIn. Well-organised, able to plan and prioritise multiple tasks. Ability to use initiative and creativity. Excellent telephone manner, able to speak to customers over the phone confidently. Have a passion for delivering a world-class service. Ability to work autonomously and as part of a team. Ability to build relationships both internally and externally. Ability and desire to travel to events in Europe Experience in closing qualified leads. Experience of using Salesforce and Tableau. What you'll get in return This is a permanent role to start ASAP. Salary for the role is 25,415 per year, plus a quarterly bonus of 1000, so the OTE is 29,415 per year based on performance. Hybrid work available: 3 days in office, 2 days from home. Hours of work are Monday to Friday, 9am to 5pm (can be a little flexible with start and finish times if required). Office based in Swansea. Benefits include - 25 days per annum, plus bank holidays & pension, plus others. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 08, 2026
Full time
Your new company A global, award-winning, training provider based in the Swansea area. Your new role Business Development Assistant Role purpose - to support the Business Development function in delivering specific KPI's & targets within the region, by developing existing client relationships and qualifying and pursuing new client opportunities, building the company's brand and reputation in accordance with our values and mission statement. Working as part of a close-knit team, helping to raise the company profile by underpinning market-facing activity whilst supporting internal business development activities and processes. Key responsibilities Business Development Qualify all leads by converting to contact, tiering, and assigning. Set up appointments for Business Development Executives and Managers. Action post event delegate call feedback. Demand generation follow up for prospect and lapsed customer accounts. Create new prospect target lists using appropriate tools, resources, and systems. Create and distribute progress & performance reports. Event Success Check List Activity Promote events through appropriate social media channels. Conduct invite calls to VIPs for specific events. Facilitate tactical promotion communications where appropriate. Data Cleansing Activity Ensure all data in Salesforce records, contacts, or accounts is maintained, reviewed, and regularly cleansed. Ensure contact data held within Salesforce is kept up to date using relevant tools. Regularly review and check LinkedIn contact entry to Salesforce. Regularly maintain, review and update parent/sister company data management. Work with Data Analysts with the Data Analysis Support Team to profile target accounts. Other Meet any agreed KPIs set in relation to individual and team performance. Drive webinar attendance and trade event meetings. Build and maintain the company's brand and mission within the wider community. Support Country Lead and Business Development Managers in the tender process for any prospective customer procurement opportunities when applicable. Assist with the effective management of the invoicing and aged debt process for relevant accounts, ensuring customer invoices are paid in a timely manner. Provide excellent customer service to customer accounts when necessary. Carry out any ad-hoc Business Development/Sales admin duties when required. Carry out additional tasks as requested by the management team What you'll need to succeed Ideally, you'll have experience in a Sales or Marketing related role, or have transferable skills Sales focused with a creative flair. Able to work well under pressure. Fluent written and verbal communication skills in English and at least one other modern European language is desirable (German, Dutch & French are most in demand) Able to deliver against agreed KPIs and targets. Excellent interpersonal and presentation skills. Good IT Skills, including experience of working with all Microsoft Office products. Able to use social media platforms such as LinkedIn. Well-organised, able to plan and prioritise multiple tasks. Ability to use initiative and creativity. Excellent telephone manner, able to speak to customers over the phone confidently. Have a passion for delivering a world-class service. Ability to work autonomously and as part of a team. Ability to build relationships both internally and externally. Ability and desire to travel to events in Europe Experience in closing qualified leads. Experience of using Salesforce and Tableau. What you'll get in return This is a permanent role to start ASAP. Salary for the role is 25,415 per year, plus a quarterly bonus of 1000, so the OTE is 29,415 per year based on performance. Hybrid work available: 3 days in office, 2 days from home. Hours of work are Monday to Friday, 9am to 5pm (can be a little flexible with start and finish times if required). Office based in Swansea. Benefits include - 25 days per annum, plus bank holidays & pension, plus others. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
West Midlands & Worcestershire Perm Hub
Shirley, West Midlands
Head of PMO & Portfolio Delivery Salary: 80,000 - 90,000 per annum Location: Solihull, West Midlands (Hybrid Working) Lead the Delivery of Business & Technology Transformation Our client is undertaking a major business and technology transformation and is seeking an experienced Head of PMO & Portfolio Delivery to establish and lead its Project Management Office. This is a pivotal leadership role overseeing the organisation's portfolio of strategic business and technology projects, ensuring programmes are prioritised, governed and delivered against agreed objectives, budgets and timescales. Reporting into the senior technology leadership team, you will lead a team of Project Managers and Business Analysts, embedding a culture of delivery excellence, accountability and continuous improvement. You'll ensure projects are not only well governed but also effectively executed, driving tangible business outcomes and enabling the organisation's wider transformation strategy. Alongside portfolio governance and project delivery, you will take ownership of supplier performance management, ensuring third-party partners deliver against agreed contractual commitments, service levels and commercial expectations. You will also oversee supplier financial governance, validating invoices, monitoring expenditure and ensuring accuracy and value for money. What You'll Be Doing Lead and develop the Project Management Office (PMO). Own and manage the organisation's portfolio of strategic business and technology projects. Lead, coach and develop a team of Project Managers and Business Analysts. Establish and embed best practice portfolio governance using P3O (Portfolio, Programme and Project Office) principles. Ensure projects are delivered successfully against agreed scope, quality, budget and timescales. Drive consistent project delivery methodologies across the organisation. Develop portfolio roadmaps, project prioritisation and resource planning. Produce Executive-level portfolio reporting and governance dashboards. Manage portfolio risks, dependencies and issue resolution. Ensure business cases remain aligned to strategic priorities and expected benefits. Build strong relationships with Executive stakeholders, business leaders and technology teams. Champion continuous improvement across project delivery, governance and planning. Lead supplier relationship management across strategic technology partners. Monitor supplier performance against contractual KPIs and Service Level Agreements (SLAs). Review supplier service delivery performance, driving accountability and continuous improvement. Validate supplier invoices and financial submissions, ensuring contractual accuracy and effective cost control. Support procurement activities, supplier selection and contract reviews. Ensure project benefits are realised and embedded into operational delivery. Foster a collaborative, delivery-focused culture across the PMO and wider organisation. What We're Looking For We're looking for a highly organised, delivery-focused leader who thrives in complex environments and enjoys bringing structure, governance and momentum to strategic change. You'll be equally comfortable presenting portfolio updates to Executive leadership, coaching Project Managers, challenging suppliers on performance or working with business stakeholders to overcome delivery challenges. Most importantly, you'll be someone who enjoys making things happen. You'll combine excellent governance with a pragmatic approach to execution, ensuring projects deliver real business value. Why Join? This is an opportunity to build and lead a PMO that sits at the heart of a significant transformation programme. You'll influence strategic investment decisions, shape the future delivery framework, develop high-performing project teams and ensure ambitious business and technology programmes are delivered successfully. If you're passionate about governance, leadership and delivering complex change while building trusted relationships across business, technology and supplier communities, this is a role where you'll make a lasting impact. Essential Skills & Experience Significant experience leading a Project Management Office or Portfolio Management function. Proven experience managing large portfolios of business and technology projects. Strong understanding of P3O (Portfolio, Programme and Project Office) frameworks and governance. Experience managing and developing Project Managers and Business Analysts. Excellent portfolio planning, prioritisation and resource management skills. Strong programme and project governance experience. Experience establishing PMO standards, frameworks and delivery methodologies. Commercially astute with experience managing budgets and project financials. Supplier and vendor management experience. Experience reviewing supplier performance against contractual KPIs and SLAs. Experience reviewing supplier invoices and ensuring financial accuracy and value for money. Strong stakeholder management and influencing skills. Excellent communication and presentation skills. Experience supporting large-scale business or digital transformation programmes. Desirable P3O Practitioner. PRINCE2 Practitioner. MSP (Managing Successful Programmes). AgilePM or Scrum qualifications. Change Management certification. Experience working within technology transformation programmes. Experience with Microsoft Project, Azure DevOps, Planner or similar portfolio management tools. Experience using Power BI or portfolio reporting tools.
Aug 07, 2026
Full time
Head of PMO & Portfolio Delivery Salary: 80,000 - 90,000 per annum Location: Solihull, West Midlands (Hybrid Working) Lead the Delivery of Business & Technology Transformation Our client is undertaking a major business and technology transformation and is seeking an experienced Head of PMO & Portfolio Delivery to establish and lead its Project Management Office. This is a pivotal leadership role overseeing the organisation's portfolio of strategic business and technology projects, ensuring programmes are prioritised, governed and delivered against agreed objectives, budgets and timescales. Reporting into the senior technology leadership team, you will lead a team of Project Managers and Business Analysts, embedding a culture of delivery excellence, accountability and continuous improvement. You'll ensure projects are not only well governed but also effectively executed, driving tangible business outcomes and enabling the organisation's wider transformation strategy. Alongside portfolio governance and project delivery, you will take ownership of supplier performance management, ensuring third-party partners deliver against agreed contractual commitments, service levels and commercial expectations. You will also oversee supplier financial governance, validating invoices, monitoring expenditure and ensuring accuracy and value for money. What You'll Be Doing Lead and develop the Project Management Office (PMO). Own and manage the organisation's portfolio of strategic business and technology projects. Lead, coach and develop a team of Project Managers and Business Analysts. Establish and embed best practice portfolio governance using P3O (Portfolio, Programme and Project Office) principles. Ensure projects are delivered successfully against agreed scope, quality, budget and timescales. Drive consistent project delivery methodologies across the organisation. Develop portfolio roadmaps, project prioritisation and resource planning. Produce Executive-level portfolio reporting and governance dashboards. Manage portfolio risks, dependencies and issue resolution. Ensure business cases remain aligned to strategic priorities and expected benefits. Build strong relationships with Executive stakeholders, business leaders and technology teams. Champion continuous improvement across project delivery, governance and planning. Lead supplier relationship management across strategic technology partners. Monitor supplier performance against contractual KPIs and Service Level Agreements (SLAs). Review supplier service delivery performance, driving accountability and continuous improvement. Validate supplier invoices and financial submissions, ensuring contractual accuracy and effective cost control. Support procurement activities, supplier selection and contract reviews. Ensure project benefits are realised and embedded into operational delivery. Foster a collaborative, delivery-focused culture across the PMO and wider organisation. What We're Looking For We're looking for a highly organised, delivery-focused leader who thrives in complex environments and enjoys bringing structure, governance and momentum to strategic change. You'll be equally comfortable presenting portfolio updates to Executive leadership, coaching Project Managers, challenging suppliers on performance or working with business stakeholders to overcome delivery challenges. Most importantly, you'll be someone who enjoys making things happen. You'll combine excellent governance with a pragmatic approach to execution, ensuring projects deliver real business value. Why Join? This is an opportunity to build and lead a PMO that sits at the heart of a significant transformation programme. You'll influence strategic investment decisions, shape the future delivery framework, develop high-performing project teams and ensure ambitious business and technology programmes are delivered successfully. If you're passionate about governance, leadership and delivering complex change while building trusted relationships across business, technology and supplier communities, this is a role where you'll make a lasting impact. Essential Skills & Experience Significant experience leading a Project Management Office or Portfolio Management function. Proven experience managing large portfolios of business and technology projects. Strong understanding of P3O (Portfolio, Programme and Project Office) frameworks and governance. Experience managing and developing Project Managers and Business Analysts. Excellent portfolio planning, prioritisation and resource management skills. Strong programme and project governance experience. Experience establishing PMO standards, frameworks and delivery methodologies. Commercially astute with experience managing budgets and project financials. Supplier and vendor management experience. Experience reviewing supplier performance against contractual KPIs and SLAs. Experience reviewing supplier invoices and ensuring financial accuracy and value for money. Strong stakeholder management and influencing skills. Excellent communication and presentation skills. Experience supporting large-scale business or digital transformation programmes. Desirable P3O Practitioner. PRINCE2 Practitioner. MSP (Managing Successful Programmes). AgilePM or Scrum qualifications. Change Management certification. Experience working within technology transformation programmes. Experience with Microsoft Project, Azure DevOps, Planner or similar portfolio management tools. Experience using Power BI or portfolio reporting tools.
First Line IT Support Analyst 30,000 - 40,000 London (5 Days Onsite) Global Brand Are you passionate about technology and delivering exceptional IT support? We're working with a well-established international organisation looking for a First Line IT Support Analyst to join their growing technology team in London. This is an excellent opportunity for someone with around 1+ years of IT support experience who is looking to develop their skills in a fast-paced, collaborative environment with exposure to users and technologies across multiple global locations. The Role As the first point of contact for IT support, you'll play a key role in ensuring users receive a professional, responsive, and high-quality service. You'll support colleagues both on-site and remotely, helping to resolve technical issues while contributing to the ongoing improvement of IT operations and user experience. Key Responsibilities Provide 1st line IT support to users across the London office Log, categorise and prioritise helpdesk tickets through the IT service management system Troubleshoot hardware, software and user access issues Perform password resets and general user administration Deliver deskside support for local users and remote support for international teams Support and administer Intune-managed devices Maintain meeting room and shared office IT equipment Manage IT asset inventory and equipment procurement Collaborate with global technology teams on projects, rollouts and service improvements Support security best practices and compliance initiatives Contribute to continuous improvement across IT operations and user satisfaction What We're Looking For At least 1 year of experience in an IT Support or Service Desk role Strong knowledge of Windows operating systems Experience with Microsoft 365 and SharePoint administration Excellent troubleshooting and problem-solving abilities Strong communication and customer service skills Ability to work independently and manage priorities effectively A proactive mindset and genuine enthusiasm for technology Team player who enjoys helping others and delivering first-class support What's On Offer? Salary of 30,000 - 40,000 Exposure to international IT operations Supportive and collaborative team environment Opportunity to develop your technical skills and career Work with modern Microsoft technologies and global infrastructure First Line IT Support Analyst 30,000 - 40,000 London (5 Days Onsite) Global Brand
Aug 07, 2026
Full time
First Line IT Support Analyst 30,000 - 40,000 London (5 Days Onsite) Global Brand Are you passionate about technology and delivering exceptional IT support? We're working with a well-established international organisation looking for a First Line IT Support Analyst to join their growing technology team in London. This is an excellent opportunity for someone with around 1+ years of IT support experience who is looking to develop their skills in a fast-paced, collaborative environment with exposure to users and technologies across multiple global locations. The Role As the first point of contact for IT support, you'll play a key role in ensuring users receive a professional, responsive, and high-quality service. You'll support colleagues both on-site and remotely, helping to resolve technical issues while contributing to the ongoing improvement of IT operations and user experience. Key Responsibilities Provide 1st line IT support to users across the London office Log, categorise and prioritise helpdesk tickets through the IT service management system Troubleshoot hardware, software and user access issues Perform password resets and general user administration Deliver deskside support for local users and remote support for international teams Support and administer Intune-managed devices Maintain meeting room and shared office IT equipment Manage IT asset inventory and equipment procurement Collaborate with global technology teams on projects, rollouts and service improvements Support security best practices and compliance initiatives Contribute to continuous improvement across IT operations and user satisfaction What We're Looking For At least 1 year of experience in an IT Support or Service Desk role Strong knowledge of Windows operating systems Experience with Microsoft 365 and SharePoint administration Excellent troubleshooting and problem-solving abilities Strong communication and customer service skills Ability to work independently and manage priorities effectively A proactive mindset and genuine enthusiasm for technology Team player who enjoys helping others and delivering first-class support What's On Offer? Salary of 30,000 - 40,000 Exposure to international IT operations Supportive and collaborative team environment Opportunity to develop your technical skills and career Work with modern Microsoft technologies and global infrastructure First Line IT Support Analyst 30,000 - 40,000 London (5 Days Onsite) Global Brand
Are you a graduate looking for an opportunity to develop your commercial, analytical, and operational skills within a successful international business? Do you enjoy working with data, solving problems, and understanding how organisations operate? If you're motivated to learn and want exposure to multiple areas of a business, this could be an excellent opportunity to start your career. Our client is a well-established international organisation with a successful UK operation based in the West Midlands. As part of a structured graduate development programme, you will gain experience across several business functions, developing the skills and knowledge needed to build a long-term career within the organisation. We are recruiting Graduate Business Analysts to join a structured development programme designed to provide hands-on experience across key operational and commercial areas of the business. Working alongside experienced professionals across the organisation, you will gain a broad understanding of business operations and contribute to projects that support commercial decision-making. What You'll Be Doing Analysing data to support business decisions Assisting with financial and operational reporting Supporting budgeting, forecasting, and performance analysis activities Building pricing and cost models Contributing to procurement and supply chain projects Researching market trends and commercial information Producing reports and recommendations for stakeholders Working collaboratively across different business functions Identifying opportunities to improve processes and business performance What We're Looking For We are seeking graduates with strong analytical skills, an interest in business operations, and a willingness to learn. Essential Requirement Strong academic record, holding a degree within Accountancy & Finance, Economics, Mathematics, Sciences, History, Engineering or other analytical and numerical focused disciplines. Candidates from other degree backgrounds will also be considered where they can demonstrate strong analytical and problem-solving abilities. Good numerical and analytical skills Strong attention to detail Effective communication and interpersonal skills Ability to interpret information and solve problems Good organisational skills and the ability to manage multiple tasks Positive approach to learning and professional development You may be well suited to this opportunity if you: Enjoy analysing information and working with data Have an interest in commercial business operations Are comfortable learning new systems and processes Can work effectively both independently and as part of a team Have a methodical approach to problem-solving Are keen to gain experience across multiple business functions An interest in areas such as business analysis, finance, procurement, supply chain, logistics, international trade, or operations would be beneficial. What's On Offer? Salary of £25,000 £30,000 Structured graduate development programme Exposure to multiple business functions Mentoring and support from experienced professionals Long-term career development opportunities Full-time, office-based position Monday to Friday, approximately 37.5 hours per week West Midlands location, just outside of Birmingham City Centre Recruitment Process Shortlisted applicants will complete a series of practical pre-interview assessments designed to evaluate analytical ability, numerical reasoning, problem-solving skills, and attention to detail. Successful candidates will then progress to interview with our client. If you're looking for a graduate opportunity that offers broad business exposure, structured development, and genuine long-term career prospects, we'd be delighted to hear from you. Application Disclaimer: Due to the high volume of applications we receive, we are unfortunately unable to provide individual feedback to all applicants. If you have not heard from us within three weeks of submitting your application, please assume that your application has not been successful on this occasion. Thank you for taking the time to apply.
Aug 06, 2026
Full time
Are you a graduate looking for an opportunity to develop your commercial, analytical, and operational skills within a successful international business? Do you enjoy working with data, solving problems, and understanding how organisations operate? If you're motivated to learn and want exposure to multiple areas of a business, this could be an excellent opportunity to start your career. Our client is a well-established international organisation with a successful UK operation based in the West Midlands. As part of a structured graduate development programme, you will gain experience across several business functions, developing the skills and knowledge needed to build a long-term career within the organisation. We are recruiting Graduate Business Analysts to join a structured development programme designed to provide hands-on experience across key operational and commercial areas of the business. Working alongside experienced professionals across the organisation, you will gain a broad understanding of business operations and contribute to projects that support commercial decision-making. What You'll Be Doing Analysing data to support business decisions Assisting with financial and operational reporting Supporting budgeting, forecasting, and performance analysis activities Building pricing and cost models Contributing to procurement and supply chain projects Researching market trends and commercial information Producing reports and recommendations for stakeholders Working collaboratively across different business functions Identifying opportunities to improve processes and business performance What We're Looking For We are seeking graduates with strong analytical skills, an interest in business operations, and a willingness to learn. Essential Requirement Strong academic record, holding a degree within Accountancy & Finance, Economics, Mathematics, Sciences, History, Engineering or other analytical and numerical focused disciplines. Candidates from other degree backgrounds will also be considered where they can demonstrate strong analytical and problem-solving abilities. Good numerical and analytical skills Strong attention to detail Effective communication and interpersonal skills Ability to interpret information and solve problems Good organisational skills and the ability to manage multiple tasks Positive approach to learning and professional development You may be well suited to this opportunity if you: Enjoy analysing information and working with data Have an interest in commercial business operations Are comfortable learning new systems and processes Can work effectively both independently and as part of a team Have a methodical approach to problem-solving Are keen to gain experience across multiple business functions An interest in areas such as business analysis, finance, procurement, supply chain, logistics, international trade, or operations would be beneficial. What's On Offer? Salary of £25,000 £30,000 Structured graduate development programme Exposure to multiple business functions Mentoring and support from experienced professionals Long-term career development opportunities Full-time, office-based position Monday to Friday, approximately 37.5 hours per week West Midlands location, just outside of Birmingham City Centre Recruitment Process Shortlisted applicants will complete a series of practical pre-interview assessments designed to evaluate analytical ability, numerical reasoning, problem-solving skills, and attention to detail. Successful candidates will then progress to interview with our client. If you're looking for a graduate opportunity that offers broad business exposure, structured development, and genuine long-term career prospects, we'd be delighted to hear from you. Application Disclaimer: Due to the high volume of applications we receive, we are unfortunately unable to provide individual feedback to all applicants. If you have not heard from us within three weeks of submitting your application, please assume that your application has not been successful on this occasion. Thank you for taking the time to apply.
Job Title: Marketing Communications Coordinator Location: Helsby Salary: 30,000 - 35,000 per annum DOE Job Type: Full-Time, Permanent (Possibility of 4 days Per week) About the Role: We are looking for a creative, organised, and enthusiastic Marketing Communications Coordinator to join our growing team. This role is ideal for someone who enjoys a varied workload and wants to contribute to the development and delivery of marketing campaigns that support business growth, brand awareness, and customer engagement. The successful candidate will work closely with internal teams and external partners to coordinate marketing activities across digital and traditional channels, ensuring projects are delivered on time and to a high standard. Key Responsibilities: Coordinate and support the delivery of marketing campaigns across multiple channels, ensuring brand consistency across all communications. Create and manage content for the company website, social media platforms, email campaigns, and marketing materials. Plan and schedule social media activity to increase engagement and brand awareness. Assist with the organisation and promotion of exhibitions, trade shows, customer events, and networking activities. Including; sourcing and evaluating suppliers, budgets, promotional material, catering and communications. Monitor marketing performance and produce reports on campaign effectiveness. Maintain marketing databases, customer contact lists, and CRM information. Coordinate the production of brochures, presentations, case studies, and promotional materials. Support internal communications newsletters and employee engagement initiatives where required. Conduct market and competitor research to identify opportunities and trends. Organise and coordinate company social events, employee engagement activities, charity events, and team-building initiatives Work closely with all internal departmental managers to develop and promote employee engagement campaigns and recognition programmes. Support and maintain the company's vendor approval process / records, ensuring suppliers meet quality, compliance, insurance, sustainability, and commercial requirements. Monitor supplier performance and maintain positive relationships with approved vendors to ensure service quality and value for money. Ensure all marketing and event-related suppliers comply with company procurement policies and approval procedures. About you: Essential: Previous experience in marketing communications, or coordinator role. Strong written and verbal communication skills. Excellent organisational and project management skills. Experience using social media platforms for business purposes. Familiarity with website content management systems and SEO principles Proficiency in Microsoft Office applications, particularly Word, Excel, and PowerPoint. Ability to manage multiple projects and deadlines. Creative thinking with strong attention to detail. Experience using CRM systems and email marketing platforms. Confident coordinating activities with both internal teams and external suppliers. Strong commercial awareness and ability to balance quality, cost, and business requirements. Desirable: Marketing qualification (CIM, degree, HNC/HND, or equivalent). Knowledge of Adobe Creative Suite, Canva, or similar design software. Experience within a manufacturing, engineering, or technical environment. Experience planning and coordinating corporate events, exhibitions, and employee engagement activities. Experience working with procurement or supplier management processes. Personal Attributes: Self-motivated and proactive. Creative with a keen eye for detail. Positive and collaborative approach. Strong problem-solving skills. Customer-focused mindset. Flexible and adaptable in a fast-paced environment. What We Offer: Competitive salary Company pension scheme Life Assurance Training and development opportunities Supportive team environment Health Sheild Plan Generous holiday entitlement Free on-site parking No agencies. Candidates with the experience or relevant job titles of; Marketing Executive, Senior Marketing Administrator, Marketing Associate, Marketing Officer, Social Media Executive, Marketing Analyst, B2B Marketing, Marketing Graduate, Communications Executive, Marketing Specialist, may also be considered for this role.
Aug 06, 2026
Full time
Job Title: Marketing Communications Coordinator Location: Helsby Salary: 30,000 - 35,000 per annum DOE Job Type: Full-Time, Permanent (Possibility of 4 days Per week) About the Role: We are looking for a creative, organised, and enthusiastic Marketing Communications Coordinator to join our growing team. This role is ideal for someone who enjoys a varied workload and wants to contribute to the development and delivery of marketing campaigns that support business growth, brand awareness, and customer engagement. The successful candidate will work closely with internal teams and external partners to coordinate marketing activities across digital and traditional channels, ensuring projects are delivered on time and to a high standard. Key Responsibilities: Coordinate and support the delivery of marketing campaigns across multiple channels, ensuring brand consistency across all communications. Create and manage content for the company website, social media platforms, email campaigns, and marketing materials. Plan and schedule social media activity to increase engagement and brand awareness. Assist with the organisation and promotion of exhibitions, trade shows, customer events, and networking activities. Including; sourcing and evaluating suppliers, budgets, promotional material, catering and communications. Monitor marketing performance and produce reports on campaign effectiveness. Maintain marketing databases, customer contact lists, and CRM information. Coordinate the production of brochures, presentations, case studies, and promotional materials. Support internal communications newsletters and employee engagement initiatives where required. Conduct market and competitor research to identify opportunities and trends. Organise and coordinate company social events, employee engagement activities, charity events, and team-building initiatives Work closely with all internal departmental managers to develop and promote employee engagement campaigns and recognition programmes. Support and maintain the company's vendor approval process / records, ensuring suppliers meet quality, compliance, insurance, sustainability, and commercial requirements. Monitor supplier performance and maintain positive relationships with approved vendors to ensure service quality and value for money. Ensure all marketing and event-related suppliers comply with company procurement policies and approval procedures. About you: Essential: Previous experience in marketing communications, or coordinator role. Strong written and verbal communication skills. Excellent organisational and project management skills. Experience using social media platforms for business purposes. Familiarity with website content management systems and SEO principles Proficiency in Microsoft Office applications, particularly Word, Excel, and PowerPoint. Ability to manage multiple projects and deadlines. Creative thinking with strong attention to detail. Experience using CRM systems and email marketing platforms. Confident coordinating activities with both internal teams and external suppliers. Strong commercial awareness and ability to balance quality, cost, and business requirements. Desirable: Marketing qualification (CIM, degree, HNC/HND, or equivalent). Knowledge of Adobe Creative Suite, Canva, or similar design software. Experience within a manufacturing, engineering, or technical environment. Experience planning and coordinating corporate events, exhibitions, and employee engagement activities. Experience working with procurement or supplier management processes. Personal Attributes: Self-motivated and proactive. Creative with a keen eye for detail. Positive and collaborative approach. Strong problem-solving skills. Customer-focused mindset. Flexible and adaptable in a fast-paced environment. What We Offer: Competitive salary Company pension scheme Life Assurance Training and development opportunities Supportive team environment Health Sheild Plan Generous holiday entitlement Free on-site parking No agencies. Candidates with the experience or relevant job titles of; Marketing Executive, Senior Marketing Administrator, Marketing Associate, Marketing Officer, Social Media Executive, Marketing Analyst, B2B Marketing, Marketing Graduate, Communications Executive, Marketing Specialist, may also be considered for this role.
Whistl is looking for an experienced and commercially astute Senior Commercial Analyst to join our International team in Marlow. This is a pivotal role supporting the continued growth of our international tracked, express and import services. You will be responsible for managing carrier pricing, developing commercial strategies, supporting key supplier negotiations, analysing profitability and driving commercial performance across our international products. Working closely with Operations, Sales, Finance, Procurement, Marketing and senior leadership teams, you will play a key role in ensuring Whistl delivers competitive, profitable and sustainable international solutions for our customers. About the Role Key Responsibilities Lead negotiations with international carrier partners to secure competitive pricing and service agreements. Manage and develop Whistl's multi-carrier strategy, identifying opportunities to improve service, reduce costs and support growth. Project manage annual carrier rate renewals and implementation programmes. Develop and maintain international pricing models across tracked, express and import services. Analyse carrier pricing, service performance and profitability trends, providing recommendations to support business decisions. Support the preparation of commercial reports, budgets and executive board presentations. Work closely with Sales teams on customer pricing, tenders and commercial proposals. Ensure accurate management and upload of customer pricing files and rate cards. Support Revenue Assurance activities to ensure accurate supplier billing and customer invoicing. Monitor market developments, competitor activity and regulatory changes affecting international logistics. Support the onboarding of new carriers, services and products. Provide commercial support and cover for the International Commercial Manager when required. Requirements About You We're looking for someone with a strong commercial and analytical background who thrives on turning complex data into actionable business insights. Essential Skills & Experience Previous commercial experience within international mail, courier, logistics or parcel delivery. Advanced analytical and numerical skills, including pricing analysis and quantitative modelling. Strong commercial awareness with an understanding of profitability, pricing structures and cost management. Experience developing and managing complex pricing models. Ability to analyse large data sets, identify trends and make recommendations. Strong stakeholder management skills with the ability to build effective relationships internally and externally. Experience supporting tenders, customer proposals and commercial negotiations. Excellent organisational skills and the ability to manage multiple priorities simultaneously. Advanced Microsoft Excel skills and strong knowledge of Microsoft Office applications. Good understanding of international import and export markets. Excellent communication and presentation skills. Full UK driving licence. Qualifications Educated to A-Level standard or equivalent. Degree qualified or equivalent experience would be advantageous.
Aug 05, 2026
Full time
Whistl is looking for an experienced and commercially astute Senior Commercial Analyst to join our International team in Marlow. This is a pivotal role supporting the continued growth of our international tracked, express and import services. You will be responsible for managing carrier pricing, developing commercial strategies, supporting key supplier negotiations, analysing profitability and driving commercial performance across our international products. Working closely with Operations, Sales, Finance, Procurement, Marketing and senior leadership teams, you will play a key role in ensuring Whistl delivers competitive, profitable and sustainable international solutions for our customers. About the Role Key Responsibilities Lead negotiations with international carrier partners to secure competitive pricing and service agreements. Manage and develop Whistl's multi-carrier strategy, identifying opportunities to improve service, reduce costs and support growth. Project manage annual carrier rate renewals and implementation programmes. Develop and maintain international pricing models across tracked, express and import services. Analyse carrier pricing, service performance and profitability trends, providing recommendations to support business decisions. Support the preparation of commercial reports, budgets and executive board presentations. Work closely with Sales teams on customer pricing, tenders and commercial proposals. Ensure accurate management and upload of customer pricing files and rate cards. Support Revenue Assurance activities to ensure accurate supplier billing and customer invoicing. Monitor market developments, competitor activity and regulatory changes affecting international logistics. Support the onboarding of new carriers, services and products. Provide commercial support and cover for the International Commercial Manager when required. Requirements About You We're looking for someone with a strong commercial and analytical background who thrives on turning complex data into actionable business insights. Essential Skills & Experience Previous commercial experience within international mail, courier, logistics or parcel delivery. Advanced analytical and numerical skills, including pricing analysis and quantitative modelling. Strong commercial awareness with an understanding of profitability, pricing structures and cost management. Experience developing and managing complex pricing models. Ability to analyse large data sets, identify trends and make recommendations. Strong stakeholder management skills with the ability to build effective relationships internally and externally. Experience supporting tenders, customer proposals and commercial negotiations. Excellent organisational skills and the ability to manage multiple priorities simultaneously. Advanced Microsoft Excel skills and strong knowledge of Microsoft Office applications. Good understanding of international import and export markets. Excellent communication and presentation skills. Full UK driving licence. Qualifications Educated to A-Level standard or equivalent. Degree qualified or equivalent experience would be advantageous.
Business Systems Support Analyst Newbury, Berkshire 35,000 - 45,000 + profor share + 25 days holiday. Office-based, with occasional travel as needed. Are you someone who enjoys solving problems, improving systems, and making a real difference across a business? This is a fantastic opportunity to join a growing, cash-rich organisation in a hands-on business systems support role, where your input will help keep key systems running smoothly and drive continuous improvement. You'll work closely with internal teams and external suppliers, supporting core systems across the business and playing an important part in releases, enhancements, issue resolution and user support. If you like variety, responsibility and the chance to work across different departments, this could be the next step you've been looking for. Key responsibilities Provide day-to-day support and administration for key business systems, including ERP, CRM and reporting platforms. Coordinate with external suppliers to manage system updates, patches, deployments and scheduled releases, ensuring changes are tested, documented and delivered with minimal disruption. Work with internal teams across Sales, Procurement, Operations and Finance to gather requirements, support enhancements, resolve issues and contribute to business initiatives. Maintain system documentation and user guides, support UAT, monitor performance, respond to incidents, and help ensure data integrity, consistency and security. Contribute to system-related projects and wider process improvement activity across the business. Key skills and requirements Strong problem-solving ability, excellent attention to detail, and the confidence to manage multiple priorities in a busy environment. Clear communication skills, with the ability to work effectively with both technical teams and non-technical users. Good working knowledge of Microsoft Office, particularly Excel, Word and Outlook. Experience in business systems, application support or similar systems-focused roles is desirable. Experience with ERP or CRM platforms such as NetSuite, Sage, Phocas or bespoke systems is highly desirable, along with exposure to Power BI, basic SQL, PowerShell, Linux, ITIL or project methodologies. A full UK driving licence is essential, as occasional travel to other sites or supplier locations will be required. Pool cars are used for visits to other sites. What's on offer You'll receive a competitive salary, access to the company's profit-sharing scheme, and opportunities for professional development and career growth. You'll also benefit from structured training across both off-the-shelf and bespoke systems, plus a supportive and collaborative working environment in modern office facilities in Newbury with excellent transport links. If you've held any of these roles or used these technologies/skills, this role could be a great fit: Business Systems Support Analyst, Business Systems Analyst, Application Support Analyst, Systems Support Analyst, IT Service Desk Analyst, ERP Support Analyst, CRM Support Analyst, NetSuite, Sage, Phocas, Power BI, SQL, PowerShell, Linux, ITIL. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Aug 05, 2026
Full time
Business Systems Support Analyst Newbury, Berkshire 35,000 - 45,000 + profor share + 25 days holiday. Office-based, with occasional travel as needed. Are you someone who enjoys solving problems, improving systems, and making a real difference across a business? This is a fantastic opportunity to join a growing, cash-rich organisation in a hands-on business systems support role, where your input will help keep key systems running smoothly and drive continuous improvement. You'll work closely with internal teams and external suppliers, supporting core systems across the business and playing an important part in releases, enhancements, issue resolution and user support. If you like variety, responsibility and the chance to work across different departments, this could be the next step you've been looking for. Key responsibilities Provide day-to-day support and administration for key business systems, including ERP, CRM and reporting platforms. Coordinate with external suppliers to manage system updates, patches, deployments and scheduled releases, ensuring changes are tested, documented and delivered with minimal disruption. Work with internal teams across Sales, Procurement, Operations and Finance to gather requirements, support enhancements, resolve issues and contribute to business initiatives. Maintain system documentation and user guides, support UAT, monitor performance, respond to incidents, and help ensure data integrity, consistency and security. Contribute to system-related projects and wider process improvement activity across the business. Key skills and requirements Strong problem-solving ability, excellent attention to detail, and the confidence to manage multiple priorities in a busy environment. Clear communication skills, with the ability to work effectively with both technical teams and non-technical users. Good working knowledge of Microsoft Office, particularly Excel, Word and Outlook. Experience in business systems, application support or similar systems-focused roles is desirable. Experience with ERP or CRM platforms such as NetSuite, Sage, Phocas or bespoke systems is highly desirable, along with exposure to Power BI, basic SQL, PowerShell, Linux, ITIL or project methodologies. A full UK driving licence is essential, as occasional travel to other sites or supplier locations will be required. Pool cars are used for visits to other sites. What's on offer You'll receive a competitive salary, access to the company's profit-sharing scheme, and opportunities for professional development and career growth. You'll also benefit from structured training across both off-the-shelf and bespoke systems, plus a supportive and collaborative working environment in modern office facilities in Newbury with excellent transport links. If you've held any of these roles or used these technologies/skills, this role could be a great fit: Business Systems Support Analyst, Business Systems Analyst, Application Support Analyst, Systems Support Analyst, IT Service Desk Analyst, ERP Support Analyst, CRM Support Analyst, NetSuite, Sage, Phocas, Power BI, SQL, PowerShell, Linux, ITIL. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Programme Support Officer Contract: Initial 6 months (with likely extension) Location: Midlands - Hybrid, with 1-3 days per week on-site Day Rate: 300 - 350 IR35 Status: Umbrella or Limited Company The Opportunity We are supporting a high-profile organisation delivering a major strategic transformation programme across the transport sector. As part of this complex and high-impact initiative, we are seeking an experienced Programme Support Officer to provide proactive and organised support to the Programme Director and wider programme team. This is an excellent opportunity to play a key role in a large-scale change programme, ensuring effective governance, planning, reporting, stakeholder engagement, and programme administration. You will work closely with senior leadership and contribute to the successful delivery of a programme that will shape future transport services across the region. Key Responsibilities Programme Planning & Reporting Maintain and update programme plans using Microsoft Project, ensuring milestones, dependencies and critical paths remain accurate. Support the production of programme reports, highlight reports and governance updates. Monitor progress against key deliverables and identify potential risks to delivery. Provide timely and accurate programme information to support decision making. Risk, Issue & Action Management Maintain programme risk registers, ensuring risks are clearly documented, reviewed and updated. Manage programme issue logs and support escalation where required. Track programme actions through to completion and ensure accountability across stakeholders. Support robust governance processes and maintain comprehensive audit trails. Stakeholder & Governance Support Coordinate complex diary commitments for senior stakeholders. Organise governance meetings, including agendas, papers, minutes and action tracking. Support workshops, decision-making forums and programme meetings. Build effective relationships with senior leaders, project teams and external partners. Programme Administration Provide high-quality administrative support to the Programme Director and wider team. Maintain programme documentation, filing structures and version control. Support onboarding, procurement and contract administration activities where required. Ensure compliance with organisational policies, data protection requirements and confidentiality standards. About You We're looking for a highly organised and proactive individual who has experience working within project, programme or PMO environments and is confident engaging with senior stakeholders. Essential Experience Experience supporting projects or programmes involving transformation, change, service improvement or digital initiatives. Experience maintaining risk registers, issue logs and action logs. Proven experience using Microsoft Project to maintain project or programme plans. Experience supporting directors, executives or senior stakeholders, including diary management. Experience producing programme documentation, reports and governance packs. Essential Skills Strong proficiency in Microsoft Project, Excel, Word, PowerPoint and Teams. Excellent organisational and prioritisation skills. Exceptional attention to detail and accuracy. Strong written and verbal communication skills. Ability to work professionally and confidentially in sensitive environments. A proactive, solutions-focused mindset with the ability to anticipate issues before they arise. Desirable Experience Experience supporting complex or large-scale transformation programmes. Previous experience within a PMO or structured programme environment. Knowledge of recognised project delivery methodologies such as PRINCE2 or MSP. Experience working within the public sector or other regulated environments. Exposure to benefits tracking, financial monitoring or resource planning activities. Experience supporting regional transport or infrastructure programmes. Qualifications Degree educated or equivalent relevant experience. Project or programme support qualifications such as PRINCE2 Foundation or APM PFQ would be advantageous. Apply Now If you are an experienced Programme Support Officer, PMO Analyst or Project Support professional looking to join a high-profile transformation programme and work alongside senior stakeholders, we'd love to hear from you.
Aug 05, 2026
Contractor
Programme Support Officer Contract: Initial 6 months (with likely extension) Location: Midlands - Hybrid, with 1-3 days per week on-site Day Rate: 300 - 350 IR35 Status: Umbrella or Limited Company The Opportunity We are supporting a high-profile organisation delivering a major strategic transformation programme across the transport sector. As part of this complex and high-impact initiative, we are seeking an experienced Programme Support Officer to provide proactive and organised support to the Programme Director and wider programme team. This is an excellent opportunity to play a key role in a large-scale change programme, ensuring effective governance, planning, reporting, stakeholder engagement, and programme administration. You will work closely with senior leadership and contribute to the successful delivery of a programme that will shape future transport services across the region. Key Responsibilities Programme Planning & Reporting Maintain and update programme plans using Microsoft Project, ensuring milestones, dependencies and critical paths remain accurate. Support the production of programme reports, highlight reports and governance updates. Monitor progress against key deliverables and identify potential risks to delivery. Provide timely and accurate programme information to support decision making. Risk, Issue & Action Management Maintain programme risk registers, ensuring risks are clearly documented, reviewed and updated. Manage programme issue logs and support escalation where required. Track programme actions through to completion and ensure accountability across stakeholders. Support robust governance processes and maintain comprehensive audit trails. Stakeholder & Governance Support Coordinate complex diary commitments for senior stakeholders. Organise governance meetings, including agendas, papers, minutes and action tracking. Support workshops, decision-making forums and programme meetings. Build effective relationships with senior leaders, project teams and external partners. Programme Administration Provide high-quality administrative support to the Programme Director and wider team. Maintain programme documentation, filing structures and version control. Support onboarding, procurement and contract administration activities where required. Ensure compliance with organisational policies, data protection requirements and confidentiality standards. About You We're looking for a highly organised and proactive individual who has experience working within project, programme or PMO environments and is confident engaging with senior stakeholders. Essential Experience Experience supporting projects or programmes involving transformation, change, service improvement or digital initiatives. Experience maintaining risk registers, issue logs and action logs. Proven experience using Microsoft Project to maintain project or programme plans. Experience supporting directors, executives or senior stakeholders, including diary management. Experience producing programme documentation, reports and governance packs. Essential Skills Strong proficiency in Microsoft Project, Excel, Word, PowerPoint and Teams. Excellent organisational and prioritisation skills. Exceptional attention to detail and accuracy. Strong written and verbal communication skills. Ability to work professionally and confidentially in sensitive environments. A proactive, solutions-focused mindset with the ability to anticipate issues before they arise. Desirable Experience Experience supporting complex or large-scale transformation programmes. Previous experience within a PMO or structured programme environment. Knowledge of recognised project delivery methodologies such as PRINCE2 or MSP. Experience working within the public sector or other regulated environments. Exposure to benefits tracking, financial monitoring or resource planning activities. Experience supporting regional transport or infrastructure programmes. Qualifications Degree educated or equivalent relevant experience. Project or programme support qualifications such as PRINCE2 Foundation or APM PFQ would be advantageous. Apply Now If you are an experienced Programme Support Officer, PMO Analyst or Project Support professional looking to join a high-profile transformation programme and work alongside senior stakeholders, we'd love to hear from you.
2nd Line Service Desk Analyst Role Full-time, permanent position Location: 5 days a week in Birmingham Need to have construction experience Main Responsibilities Field incoming service desk incidents and requests: Act as a contact for the internal customers receiving IT incidents and requests through calls, emails, portal and walk-ins. Receive, log, and manage to resolution, all incidents and requests within the IT Service Management platform. Maintain our asset management database, tracking changes accordingly. Provide a high-level of customer service and adhere to service management principles and processes (ITIL). Own/delegate priority incidents/requests. Resolve IT service desk requests and incidents: 1st and 2nd line technical IT Support for End Users (incl. VIP Director level) and their devices or applications, always aiming to achieve a first-time fix, adhering to agreed SLAs and following escalation guidelines. Escalate issues to 3rd Line and Major Incident teams when required. Deal with/manage third parties for 'expert' level support for specific requirements. Action procurement requests for IT equipment, applications, and internet services. IT Documentation and Knowledge base: Document troubleshooting procedures Document known fixes Create end user training guides Ongoing Support, Maintenance, and Protection: Be aware of and escalate security concerns/risks identified promptly. Continual service improvement: Identify and drive forward improvements to process/service. Leadership Act as delegate for IT Service Desk Team Leader as required. Act as trainer/mentor to new starters. Assist in planning and forecasting for the future needs of the business If you're interested and have the right experience, then please either apply or reach out to Paige Camies at the Fawkes & Reece office today!
Aug 04, 2026
Full time
2nd Line Service Desk Analyst Role Full-time, permanent position Location: 5 days a week in Birmingham Need to have construction experience Main Responsibilities Field incoming service desk incidents and requests: Act as a contact for the internal customers receiving IT incidents and requests through calls, emails, portal and walk-ins. Receive, log, and manage to resolution, all incidents and requests within the IT Service Management platform. Maintain our asset management database, tracking changes accordingly. Provide a high-level of customer service and adhere to service management principles and processes (ITIL). Own/delegate priority incidents/requests. Resolve IT service desk requests and incidents: 1st and 2nd line technical IT Support for End Users (incl. VIP Director level) and their devices or applications, always aiming to achieve a first-time fix, adhering to agreed SLAs and following escalation guidelines. Escalate issues to 3rd Line and Major Incident teams when required. Deal with/manage third parties for 'expert' level support for specific requirements. Action procurement requests for IT equipment, applications, and internet services. IT Documentation and Knowledge base: Document troubleshooting procedures Document known fixes Create end user training guides Ongoing Support, Maintenance, and Protection: Be aware of and escalate security concerns/risks identified promptly. Continual service improvement: Identify and drive forward improvements to process/service. Leadership Act as delegate for IT Service Desk Team Leader as required. Act as trainer/mentor to new starters. Assist in planning and forecasting for the future needs of the business If you're interested and have the right experience, then please either apply or reach out to Paige Camies at the Fawkes & Reece office today!
1st Line Service Desk Analyst Role Full-time, permanent role Location: 5 days in Canary Wharf Need to have construction experience Main Responsibilities Field incoming service desk incidents and requests: Act as a contact for the internal customers receiving IT incidents and requests through calls, emails, portal and walk-ins Receive, log, and manage incidents and requests within the IT Service Management platform Assist maintenance of our asset management database, tracking changes accordingly Provide a high-level of customer service and adhere to service management principles and processes (ITIL) Resolve IT service desk requests and incidents: 1st line technical IT Support for End Users (incl. VIP Director level) and their devices or applications, always aiming to achieve a first-time fix, adhering to agreed SLAs and following escalation guidelines Escalate issues to 2nd/3rd Line and Major Incident teams when required Action procurement requests for IT equipment, applications, and internet services Guiding users through troubleshooting steps Keeping track of open issues and following up with users and other IT staff to ensure a timely resolution Keeping users informed about the status of their issues and communicating any IT-related notices Maintain IT Documentation and Knowledge base: Document troubleshooting procedures Document known fixes Create end user training guides Ongoing Support, Maintenance, and Protection: Be aware of and escalate security concerns or flags identified promptly Continual service improvement: Identify and drive forward improvements to process/service If you're interested and have the right experience, then please apply or reach out to Paige Camies at the Fawkes & Reece office today!
Aug 04, 2026
Full time
1st Line Service Desk Analyst Role Full-time, permanent role Location: 5 days in Canary Wharf Need to have construction experience Main Responsibilities Field incoming service desk incidents and requests: Act as a contact for the internal customers receiving IT incidents and requests through calls, emails, portal and walk-ins Receive, log, and manage incidents and requests within the IT Service Management platform Assist maintenance of our asset management database, tracking changes accordingly Provide a high-level of customer service and adhere to service management principles and processes (ITIL) Resolve IT service desk requests and incidents: 1st line technical IT Support for End Users (incl. VIP Director level) and their devices or applications, always aiming to achieve a first-time fix, adhering to agreed SLAs and following escalation guidelines Escalate issues to 2nd/3rd Line and Major Incident teams when required Action procurement requests for IT equipment, applications, and internet services Guiding users through troubleshooting steps Keeping track of open issues and following up with users and other IT staff to ensure a timely resolution Keeping users informed about the status of their issues and communicating any IT-related notices Maintain IT Documentation and Knowledge base: Document troubleshooting procedures Document known fixes Create end user training guides Ongoing Support, Maintenance, and Protection: Be aware of and escalate security concerns or flags identified promptly Continual service improvement: Identify and drive forward improvements to process/service If you're interested and have the right experience, then please apply or reach out to Paige Camies at the Fawkes & Reece office today!
Our client, a leading world-class aerospace material supplier, specializing in supplying a comprehensive range of products tailored for the aviation Maintenance, Repair, and Overhaul (MRO) sector, are looking to recruit a Senior Procurement Analyst, to be based at their offices in Hemel Hempstead, Hertfordshire . On offer: An exciting opportunity to join a well-respected aerospace materials provider who is experiencing rapid growth due to recent investment. Based at a modern state of the art office and warehouse facility. Salary up to £58K, dependant on skills and experience. Bonus Health Cover 25 Days annual leave, increasing by one day following 3 yrs, 5 yrs and 7yrs of service. Pension scheme. Friday Casual wear. Main Purpose of the Role: Reporting to the Procurement Director, the Senior Procurement Analyst is responsible for overseeing the procurement process, managing material requirements planning (MRP), master data, and purchase order approvals. This role involves leveraging Power BI for data analytics, creating reports and dashboards, and managing forecasting processes to ensure optimal inventory levels and supplier relationships. The manager will work with internal and external stakeholders to drive continuous improvement, enhance forecast accuracy, and ensure compliance with company policies. Duties and Responsibilities of the Senior Procurement Analyst: Run the MRP process to identify stock replenishment needs and address stock shortages. Maintain and update MRP parameters, including supplier lead times, sales forecasts, minimum stock limits, and preferred suppliers. Support the team in preparing and raising purchase orders for stock replenishment based on MRP outputs. Oversee validation and approval of purchase orders to ensure accuracy and compliance. Ensure stocking levels are maintained at optimal minimum and maximum levels to support business needs and customer order fulfilment. Maintain and manage accurate master data within procurement systems to ensure reliable MRP outputs and reporting. Leverage and manage Power BI to design, develop, dataflows, semantic models, and interactive dashboards for procurement analytics and provide actionable insights for procurement and inventory management. Troubleshoot data discrepancies and ensure alignment between operational data and reporting metrics. Present actionable insights to senior management and stakeholders using data visualizations and performance dashboards. Oversee quarterly forecast reviews, collaborating with internal and external stakeholders to refine forecasts. Research and implement advanced forecasting techniques (e.g., statistical modelling, machine learning) to improve accuracy and reduce stockouts or overstocking. Build, maintain, and manage relationships with suppliers, ensuring consistent communication and a professional approach to all interactions. Work closely with the procurement team to identify opportunities for process improvements, cost reduction, and business enhancements. Engage with internal and external stakeholders to align procurement strategies with business objectives and drive operational efficiency. Facilitate cross-functional meetings to address supply chain risks, resolve bottlenecks, and drive process improvements. Train and mentor junior procurement staff on MRP systems, data analysis tools, and best practices. Ensure compliance with company guidelines, purchasing policies, and procedures during all procurement activities. To Be Considered: Hold a bachelor s degree in supply chain management, business administration, or a related field is preferred, though equivalent experience will be considered. Demonstrated experience in procurement, material planning, or supply chain analytics gained ideally within an FMCG environment Demonstrated success in managing MRP processes, inventory optimization. Ability to add value and contribute to process and business improvements, however other industries will be considered Computer literacy with advanced proficiency in Microsoft Excel and experience with Power BI or similar data analytics tools, hands-on experience with Power BI, SQL, or Python for data analysis is advantageous. Ability to work in a fast-paced environment with tight deadlines and multiple priorities. For more details, please contact Willis Global - a leading Recruitment Consultancy for the Aviation & Aerospace industry
Oct 08, 2025
Full time
Our client, a leading world-class aerospace material supplier, specializing in supplying a comprehensive range of products tailored for the aviation Maintenance, Repair, and Overhaul (MRO) sector, are looking to recruit a Senior Procurement Analyst, to be based at their offices in Hemel Hempstead, Hertfordshire . On offer: An exciting opportunity to join a well-respected aerospace materials provider who is experiencing rapid growth due to recent investment. Based at a modern state of the art office and warehouse facility. Salary up to £58K, dependant on skills and experience. Bonus Health Cover 25 Days annual leave, increasing by one day following 3 yrs, 5 yrs and 7yrs of service. Pension scheme. Friday Casual wear. Main Purpose of the Role: Reporting to the Procurement Director, the Senior Procurement Analyst is responsible for overseeing the procurement process, managing material requirements planning (MRP), master data, and purchase order approvals. This role involves leveraging Power BI for data analytics, creating reports and dashboards, and managing forecasting processes to ensure optimal inventory levels and supplier relationships. The manager will work with internal and external stakeholders to drive continuous improvement, enhance forecast accuracy, and ensure compliance with company policies. Duties and Responsibilities of the Senior Procurement Analyst: Run the MRP process to identify stock replenishment needs and address stock shortages. Maintain and update MRP parameters, including supplier lead times, sales forecasts, minimum stock limits, and preferred suppliers. Support the team in preparing and raising purchase orders for stock replenishment based on MRP outputs. Oversee validation and approval of purchase orders to ensure accuracy and compliance. Ensure stocking levels are maintained at optimal minimum and maximum levels to support business needs and customer order fulfilment. Maintain and manage accurate master data within procurement systems to ensure reliable MRP outputs and reporting. Leverage and manage Power BI to design, develop, dataflows, semantic models, and interactive dashboards for procurement analytics and provide actionable insights for procurement and inventory management. Troubleshoot data discrepancies and ensure alignment between operational data and reporting metrics. Present actionable insights to senior management and stakeholders using data visualizations and performance dashboards. Oversee quarterly forecast reviews, collaborating with internal and external stakeholders to refine forecasts. Research and implement advanced forecasting techniques (e.g., statistical modelling, machine learning) to improve accuracy and reduce stockouts or overstocking. Build, maintain, and manage relationships with suppliers, ensuring consistent communication and a professional approach to all interactions. Work closely with the procurement team to identify opportunities for process improvements, cost reduction, and business enhancements. Engage with internal and external stakeholders to align procurement strategies with business objectives and drive operational efficiency. Facilitate cross-functional meetings to address supply chain risks, resolve bottlenecks, and drive process improvements. Train and mentor junior procurement staff on MRP systems, data analysis tools, and best practices. Ensure compliance with company guidelines, purchasing policies, and procedures during all procurement activities. To Be Considered: Hold a bachelor s degree in supply chain management, business administration, or a related field is preferred, though equivalent experience will be considered. Demonstrated experience in procurement, material planning, or supply chain analytics gained ideally within an FMCG environment Demonstrated success in managing MRP processes, inventory optimization. Ability to add value and contribute to process and business improvements, however other industries will be considered Computer literacy with advanced proficiency in Microsoft Excel and experience with Power BI or similar data analytics tools, hands-on experience with Power BI, SQL, or Python for data analysis is advantageous. Ability to work in a fast-paced environment with tight deadlines and multiple priorities. For more details, please contact Willis Global - a leading Recruitment Consultancy for the Aviation & Aerospace industry
Commercial & Contracts Investigating Lead. 37 Hours a week Hybrid/Remote there could be occasions when you will required to attend meetings at Dorset Council offices in Dorchester. 3 months 500 a day Outside IR35 Do you have local authority or public sector experience? Commercial knowledge? Auditing? Demonstrate navigating contracts?. Worked with the SLT to report?. Support and undertake aspects of the following. The Commission and Procurement Programme. also identified that to scale up a programme of this nature would require specialist expertise which would not ordinarily be found within an organisation such as a council as there would be little need for these skill in the longer-term service delivery. In addition, the successful candidate has over the years removed those roles which would be able to support such as cost analysts and commercial quality assurance leads. Whilst it is evident that some teams and services could undertake/support the 3rd Party Spend activity it was highly likely that resources would not be able to be made available. Furthermore, as these investigations are likely to involve senior members of staff including directors and may require direct challenge and scrutiny of them, it would be unfair to place a permanent employee, who is likely to be a lower grade than those being interrogated, in such a position. The CPP Programme Manager was tasked with defining a programme of works and to develop a resource and cost profile in support of these works. It was also noted that this project is time constrained . Investigations, analysis, and the production of a detailed list of opportunities and the activity to secure them within this financial year needs to be completed no later than early/mid December 2025. If this is not achieved it is possible that the in-year savings target would be reduced or worse, not met. There are several considerations which also need to be factored into the process for determining the opportunities to be progressed: Contract content regarding roll-off times, exit strategies etc Internal governance and decision-making Financial reporting periods Cabinet reporting if required 1. Scope Of Works By using external specialist resources there is an opportunity to also more broadly use their skills and expertise to support with the design of the future state commercial architecture and in the upfront design works of identify a programme and its scope which could undertake this, including with income opportunity analysis. This would not be possible with internal resources due to demand and capacity constraints. The proposal as to the scope of work will be to: 3rd Party Spend Undertake direct investigations of areas and/or contracts identified for deeper scrutiny. Assess and make direct recommendations for reducing and/or consolidating 3party spend contract types. Identifying the in-year cashable savings clearly articulating the route to contract closure and the delivery forecast profile. To support early termination activity. Support with the review, scrutiny and oversight of new emerging contracts. Strengthen & Secure Investigate and review the Councils current approach to frameworks. Identify where framework opportunities exist and work with procurement team to understand alternative options. Support with the standing up, consolidating existing where possible, identifying new opportunities regarding frameworks and other commercial best practice approaches. Make recommendations and support with the identification of tools and guidance which can support our people when undertaking commercial activity. The Opening of Opportunities Review the PwC report which identifies a potential savings opportunity and provide framework plan for further investigation. Support in the assessment of Stop/Go/Delay opportunities/decisions aligned to the 3rd Party Spend and broader cross organisational commissioning activity being undertaken within CPP and the wider Council commercial landscape. Proactively identify underperforming contracts and recommendations for reimbursement. Proactively research additional/alternative income sources such as through bids and grants, services charges, and others, which to date have been unable to be fully optimised due to capacity constraints. Proactively identify areas where the Council can improve it commercial position and approach and provide a report. The outcomes will be required to enable: Consolidation & Standardisation Spend reduction and income generation Ways of Working Governance & Quality Assurance - Demand management Connect2Dorset is a trading style of Dorset & Kent Commercial Services LLP - A joint venture between Dorset Council & Commercial Services Kent Ltd. Connect2Dorset is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Oct 08, 2025
Seasonal
Commercial & Contracts Investigating Lead. 37 Hours a week Hybrid/Remote there could be occasions when you will required to attend meetings at Dorset Council offices in Dorchester. 3 months 500 a day Outside IR35 Do you have local authority or public sector experience? Commercial knowledge? Auditing? Demonstrate navigating contracts?. Worked with the SLT to report?. Support and undertake aspects of the following. The Commission and Procurement Programme. also identified that to scale up a programme of this nature would require specialist expertise which would not ordinarily be found within an organisation such as a council as there would be little need for these skill in the longer-term service delivery. In addition, the successful candidate has over the years removed those roles which would be able to support such as cost analysts and commercial quality assurance leads. Whilst it is evident that some teams and services could undertake/support the 3rd Party Spend activity it was highly likely that resources would not be able to be made available. Furthermore, as these investigations are likely to involve senior members of staff including directors and may require direct challenge and scrutiny of them, it would be unfair to place a permanent employee, who is likely to be a lower grade than those being interrogated, in such a position. The CPP Programme Manager was tasked with defining a programme of works and to develop a resource and cost profile in support of these works. It was also noted that this project is time constrained . Investigations, analysis, and the production of a detailed list of opportunities and the activity to secure them within this financial year needs to be completed no later than early/mid December 2025. If this is not achieved it is possible that the in-year savings target would be reduced or worse, not met. There are several considerations which also need to be factored into the process for determining the opportunities to be progressed: Contract content regarding roll-off times, exit strategies etc Internal governance and decision-making Financial reporting periods Cabinet reporting if required 1. Scope Of Works By using external specialist resources there is an opportunity to also more broadly use their skills and expertise to support with the design of the future state commercial architecture and in the upfront design works of identify a programme and its scope which could undertake this, including with income opportunity analysis. This would not be possible with internal resources due to demand and capacity constraints. The proposal as to the scope of work will be to: 3rd Party Spend Undertake direct investigations of areas and/or contracts identified for deeper scrutiny. Assess and make direct recommendations for reducing and/or consolidating 3party spend contract types. Identifying the in-year cashable savings clearly articulating the route to contract closure and the delivery forecast profile. To support early termination activity. Support with the review, scrutiny and oversight of new emerging contracts. Strengthen & Secure Investigate and review the Councils current approach to frameworks. Identify where framework opportunities exist and work with procurement team to understand alternative options. Support with the standing up, consolidating existing where possible, identifying new opportunities regarding frameworks and other commercial best practice approaches. Make recommendations and support with the identification of tools and guidance which can support our people when undertaking commercial activity. The Opening of Opportunities Review the PwC report which identifies a potential savings opportunity and provide framework plan for further investigation. Support in the assessment of Stop/Go/Delay opportunities/decisions aligned to the 3rd Party Spend and broader cross organisational commissioning activity being undertaken within CPP and the wider Council commercial landscape. Proactively identify underperforming contracts and recommendations for reimbursement. Proactively research additional/alternative income sources such as through bids and grants, services charges, and others, which to date have been unable to be fully optimised due to capacity constraints. Proactively identify areas where the Council can improve it commercial position and approach and provide a report. The outcomes will be required to enable: Consolidation & Standardisation Spend reduction and income generation Ways of Working Governance & Quality Assurance - Demand management Connect2Dorset is a trading style of Dorset & Kent Commercial Services LLP - A joint venture between Dorset Council & Commercial Services Kent Ltd. Connect2Dorset is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Commercial Investigating Analyst. 37 Hours a week Hybrid/Remote there could be occasions when you will required to attend meetings at Dorset Council offices in Dorchester. 3 months 400 a day Outside IR35 Do you have local authority or public sector experience? Commercial knowledge? Auditing? Gap Analyst knowledge? Reporting/Coaching HM Managers? Develop Guidance? Good Analytical knowledge? Support and undertake aspects of the following. The Commission and Procurement Programme. also identified that to scale up a programme of this nature would require specialist expertise which would not ordinarily be found within an organisation such as a council as there would be little need for these skill in the longer-term service delivery. In addition, the successful candidate has over the years removed those roles which would be able to support such as cost analysts and commercial quality assurance leads. Whilst it is evident that some teams and services could undertake/support the 3rd Party Spend activity it was highly likely that resources would not be able to be made available. Furthermore, as these investigations are likely to involve senior members of staff including directors and may require direct challenge and scrutiny of them, it would be unfair to place a permanent employee, who is likely to be a lower grade than those being interrogated, in such a position. The CPP Programme Manager was tasked with defining a programme of works and to develop a resource and cost profile in support of these works. It was also noted that this project is time constrained . Investigations, analysis, and the production of a detailed list of opportunities and the activity to secure them within this financial year needs to be completed no later than early/mid December 2025. If this is not achieved it is possible that the in-year savings target would be reduced or worse, not met. There are several considerations which also need to be factored into the process for determining the opportunities to be progressed: Contract content regarding roll-off times, exit strategies etc Internal governance and decision-making Financial reporting periods Cabinet reporting if required Scope Of Works By using external specialist resources there is an opportunity to also more broadly use their skills and expertise to support with the design of the future state commercial architecture and in the upfront design works of identify a programme and its scope which could undertake this, including with income opportunity analysis. This would not be possible with internal resources due to demand and capacity constraints. The proposal as to the scope of work will be to: 3rdParty Spend Undertake direct investigations of areas and/or contracts identified for deeper scrutiny. Assess and make direct recommendations for reducing and/or consolidating 3party spend contract types. Identifying the in-year cashable savings clearly articulating the route to contract closure and the delivery forecast profile. To support early termination activity. Support with the review, scrutiny and oversight of new emerging contracts. Strengthen & Secure Investigate and review the Councils current approach to frameworks. Identify where framework opportunities exist and work with procurement team to understand alternative options. Support with the standing up, consolidating existing where possible, identifying new opportunities regarding frameworks and other commercial best practice approaches. Make recommendations and support with the identification of tools and guidance which can support our people when undertaking commercial activity. The Opening of Opportunities Review the PwC report which identifies a potential savings opportunity and provide framework plan for further investigation. Support in the assessment of Stop/Go/Delay opportunities/decisions aligned to the 3rdParty Spend and broader cross organisational commissioning activity being undertaken within CPP and the wider Council commercial landscape. Proactively identify underperforming contracts and recommendations for reimbursement. Proactively research additional/alternative income sources such as through bids and grants, services charges, and others, which to date have been unable to be fully optimised due to capacity constraints. Proactively identify areas where the Council can improve it commercial position and approach and provide a report. The outcomes will be required to enable: Consolidation & Standardisation Spend reduction and income generation Ways of Working Governance & Quality Assurance - Demand management Connect2Dorset is a trading style of Dorset & Kent Commercial Services LLP - A joint venture between Dorset Council & Commercial Services Kent Ltd. Connect2Dorset is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Oct 08, 2025
Seasonal
Commercial Investigating Analyst. 37 Hours a week Hybrid/Remote there could be occasions when you will required to attend meetings at Dorset Council offices in Dorchester. 3 months 400 a day Outside IR35 Do you have local authority or public sector experience? Commercial knowledge? Auditing? Gap Analyst knowledge? Reporting/Coaching HM Managers? Develop Guidance? Good Analytical knowledge? Support and undertake aspects of the following. The Commission and Procurement Programme. also identified that to scale up a programme of this nature would require specialist expertise which would not ordinarily be found within an organisation such as a council as there would be little need for these skill in the longer-term service delivery. In addition, the successful candidate has over the years removed those roles which would be able to support such as cost analysts and commercial quality assurance leads. Whilst it is evident that some teams and services could undertake/support the 3rd Party Spend activity it was highly likely that resources would not be able to be made available. Furthermore, as these investigations are likely to involve senior members of staff including directors and may require direct challenge and scrutiny of them, it would be unfair to place a permanent employee, who is likely to be a lower grade than those being interrogated, in such a position. The CPP Programme Manager was tasked with defining a programme of works and to develop a resource and cost profile in support of these works. It was also noted that this project is time constrained . Investigations, analysis, and the production of a detailed list of opportunities and the activity to secure them within this financial year needs to be completed no later than early/mid December 2025. If this is not achieved it is possible that the in-year savings target would be reduced or worse, not met. There are several considerations which also need to be factored into the process for determining the opportunities to be progressed: Contract content regarding roll-off times, exit strategies etc Internal governance and decision-making Financial reporting periods Cabinet reporting if required Scope Of Works By using external specialist resources there is an opportunity to also more broadly use their skills and expertise to support with the design of the future state commercial architecture and in the upfront design works of identify a programme and its scope which could undertake this, including with income opportunity analysis. This would not be possible with internal resources due to demand and capacity constraints. The proposal as to the scope of work will be to: 3rdParty Spend Undertake direct investigations of areas and/or contracts identified for deeper scrutiny. Assess and make direct recommendations for reducing and/or consolidating 3party spend contract types. Identifying the in-year cashable savings clearly articulating the route to contract closure and the delivery forecast profile. To support early termination activity. Support with the review, scrutiny and oversight of new emerging contracts. Strengthen & Secure Investigate and review the Councils current approach to frameworks. Identify where framework opportunities exist and work with procurement team to understand alternative options. Support with the standing up, consolidating existing where possible, identifying new opportunities regarding frameworks and other commercial best practice approaches. Make recommendations and support with the identification of tools and guidance which can support our people when undertaking commercial activity. The Opening of Opportunities Review the PwC report which identifies a potential savings opportunity and provide framework plan for further investigation. Support in the assessment of Stop/Go/Delay opportunities/decisions aligned to the 3rdParty Spend and broader cross organisational commissioning activity being undertaken within CPP and the wider Council commercial landscape. Proactively identify underperforming contracts and recommendations for reimbursement. Proactively research additional/alternative income sources such as through bids and grants, services charges, and others, which to date have been unable to be fully optimised due to capacity constraints. Proactively identify areas where the Council can improve it commercial position and approach and provide a report. The outcomes will be required to enable: Consolidation & Standardisation Spend reduction and income generation Ways of Working Governance & Quality Assurance - Demand management Connect2Dorset is a trading style of Dorset & Kent Commercial Services LLP - A joint venture between Dorset Council & Commercial Services Kent Ltd. Connect2Dorset is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
ZTP is rapidly growing and successful energy consultancy and software company, working with nationwide corporate and I&C clients. Our services are centred around our industry leading energy management and purchasing software solutions Trace and Kiveev, which are designed and built-in house. Our consultancy offering includes energy procurement, energy management and financial services, while our software services provide SaaS solutions to major energy users and competing consultancies. With ambitious growth plans, we are always looking for talented professionals from the energy industry to join our expanding team. As a Gainshare Manager, you will lead a team responsible for identifying, validating, and recovering cost savings across our clients energy portfolios. You will oversee the entire process of gainshare (performance-based savings initiatives), from initial audit and analysis to implementation and client reporting, ensuring maximum cost recovery and contractual compliance. Your role will require deep industry knowledge, analytical acumen, and the ability to foster strong client relationships to deliver measurable savings. Key Responsibilities Lead the Gainshare/Recoveries Team of analysts and recovery specialists. Analyse client energy usage, billing, and contract to identify savings and recovery opportunities. Engage with clients to present findings and agree on cost recovery strategies. Review client contracts to maximise gainshare opportunities and ensure compliance. Validate non-commodity billing to identify potential errors or misapplications. Track performance and produce reports on savings and recoveries for clients and stakeholders. Oversee the financial recovers process, reclaiming historical errors or overcharges. Mentor and develop team members to ensure they deliver results. Ensure all activities comply with regulatory, industry and company standards. Liaise with suppliers to resolve disputes, correct errors, and negotiate recoveries. Stay updated on market trends, legislation, and technologies to drive continuous improvement. Optimise ZTP systems and processes, collaborating with directors and developers to enhance efficiency. Experience / Knowledge Please note: Only candidates with prior experience in the energy industry will be considered. Minimum of 3 years of experience in the energy industry with a consultancy or brokerage, ideally in gainshare, recoveries or portfolio management Proven track record in identifying energy savings, cost recovery, and contract management Experience leading teams to achieve performance-based targets Skilled in managing large, complex client portfolios and delivering measurable financial savings Familiarity with UK energy regulations and supplier landscape Key Skills / Competencies Analytical Thinking: Exceptional ability to analyse complex data sets, contracts, and invoices to uncover opportunities for cost savings. Client Management: Strong client-facing skills, able to build trust and communicate complex information in a clear, concise manner. Negotiation: Skilled in negotiating with suppliers and clients to secure financial recoveries and maximize savings. Project Management: Ability to manage multiple client portfolios and savings initiatives simultaneously, delivering results on time and within scope. Technical Energy Knowledge: In-depth understanding of energy billing, tariffs, contracts, and the UK energy market. Experience with both electricity and gas is highly desirable. Company Benefits Competitive compensation package Remote/Hybrid working and flexible working options 25 days annual leave Career development pathways and promotion opportunities Pension Family Friendly Policies Vision and Flu reimbursement We Work office membership Company and team meetups Wellbeing initiatives, recognition schemes, and paid volunteering days Learning and Development opportunities Travel expenses reimbursement ZTP continues to grow at pace, making this an excellent opportunity to join us at an exciting stage of our development. If you have experience in the energy industry and are ready for a fresh challenge, we d love to hear from you apply today!
Oct 07, 2025
Full time
ZTP is rapidly growing and successful energy consultancy and software company, working with nationwide corporate and I&C clients. Our services are centred around our industry leading energy management and purchasing software solutions Trace and Kiveev, which are designed and built-in house. Our consultancy offering includes energy procurement, energy management and financial services, while our software services provide SaaS solutions to major energy users and competing consultancies. With ambitious growth plans, we are always looking for talented professionals from the energy industry to join our expanding team. As a Gainshare Manager, you will lead a team responsible for identifying, validating, and recovering cost savings across our clients energy portfolios. You will oversee the entire process of gainshare (performance-based savings initiatives), from initial audit and analysis to implementation and client reporting, ensuring maximum cost recovery and contractual compliance. Your role will require deep industry knowledge, analytical acumen, and the ability to foster strong client relationships to deliver measurable savings. Key Responsibilities Lead the Gainshare/Recoveries Team of analysts and recovery specialists. Analyse client energy usage, billing, and contract to identify savings and recovery opportunities. Engage with clients to present findings and agree on cost recovery strategies. Review client contracts to maximise gainshare opportunities and ensure compliance. Validate non-commodity billing to identify potential errors or misapplications. Track performance and produce reports on savings and recoveries for clients and stakeholders. Oversee the financial recovers process, reclaiming historical errors or overcharges. Mentor and develop team members to ensure they deliver results. Ensure all activities comply with regulatory, industry and company standards. Liaise with suppliers to resolve disputes, correct errors, and negotiate recoveries. Stay updated on market trends, legislation, and technologies to drive continuous improvement. Optimise ZTP systems and processes, collaborating with directors and developers to enhance efficiency. Experience / Knowledge Please note: Only candidates with prior experience in the energy industry will be considered. Minimum of 3 years of experience in the energy industry with a consultancy or brokerage, ideally in gainshare, recoveries or portfolio management Proven track record in identifying energy savings, cost recovery, and contract management Experience leading teams to achieve performance-based targets Skilled in managing large, complex client portfolios and delivering measurable financial savings Familiarity with UK energy regulations and supplier landscape Key Skills / Competencies Analytical Thinking: Exceptional ability to analyse complex data sets, contracts, and invoices to uncover opportunities for cost savings. Client Management: Strong client-facing skills, able to build trust and communicate complex information in a clear, concise manner. Negotiation: Skilled in negotiating with suppliers and clients to secure financial recoveries and maximize savings. Project Management: Ability to manage multiple client portfolios and savings initiatives simultaneously, delivering results on time and within scope. Technical Energy Knowledge: In-depth understanding of energy billing, tariffs, contracts, and the UK energy market. Experience with both electricity and gas is highly desirable. Company Benefits Competitive compensation package Remote/Hybrid working and flexible working options 25 days annual leave Career development pathways and promotion opportunities Pension Family Friendly Policies Vision and Flu reimbursement We Work office membership Company and team meetups Wellbeing initiatives, recognition schemes, and paid volunteering days Learning and Development opportunities Travel expenses reimbursement ZTP continues to grow at pace, making this an excellent opportunity to join us at an exciting stage of our development. If you have experience in the energy industry and are ready for a fresh challenge, we d love to hear from you apply today!
Benefits Include: Competitive basic salary (DOE) 25 days annual leave Performance-based bonus (post-probation) Pension: up to 4% employee / 8.5% employer Permanent Health Insurance Group Life Assurance Flexible benefits - Dental, travel, gym, holiday buy/sell Role Overview: We are seeking a highly motivated Financial Analyst to join our growing project finance team. The successful candidate will play a key role in ensuring financial accuracy across projects, supporting business growth, and working with project managers to drive profitability. This role involves analysing project performance, managing cost processes, preparing reports, and supporting financial planning activities across multiple regions. Key Responsibilities: Register business opportunities and projects within internal systems (CRM and ERP) Maintain the Project Master Tracker (covering customer contact, billing, sales revenue, costs, and expected profit) Process direct costs, including purchase requests and inspection submissions Verify expenses and ensure timely cost recharges to clients Prepare billing and upload invoices to client-owned systems Support project managers with managing overdue accounts receivable Develop rolling financial plans for sales revenue and profit Monitor sales revenue and cost recognition to ensure accuracy Support month-end closing activities (labour cost allocation, accruals, etc.) Generate financial reports, analysing variances between forecasts, annual plans, and actuals Assist in the preparation of the annual financial plan Experience Ideally Required for this Role: Bachelor's degree in finance, Accounting, or related field 3-5 years' experience in financial analysis or a similar role Strong analytical and problem-solving skills with high attention to detail Excellent communication and interpersonal skills Advanced proficiency in Microsoft Excel and MS Office Suite (must-have) Experience with ERP systems (SAP, Oracle, etc.) preferred Ability to work effectively in fast-paced, multicultural environments Why Join Our Client's Team? Be part of an internationally active organisation with a strong project pipeline Collaborate with cross-functional teams including sales, procurement, and legal Gain exposure to large-scale, high-profile projects across multiple regions Opportunities for career development and professional progression Join a team that values accuracy, innovation, and collaboration
Oct 06, 2025
Contractor
Benefits Include: Competitive basic salary (DOE) 25 days annual leave Performance-based bonus (post-probation) Pension: up to 4% employee / 8.5% employer Permanent Health Insurance Group Life Assurance Flexible benefits - Dental, travel, gym, holiday buy/sell Role Overview: We are seeking a highly motivated Financial Analyst to join our growing project finance team. The successful candidate will play a key role in ensuring financial accuracy across projects, supporting business growth, and working with project managers to drive profitability. This role involves analysing project performance, managing cost processes, preparing reports, and supporting financial planning activities across multiple regions. Key Responsibilities: Register business opportunities and projects within internal systems (CRM and ERP) Maintain the Project Master Tracker (covering customer contact, billing, sales revenue, costs, and expected profit) Process direct costs, including purchase requests and inspection submissions Verify expenses and ensure timely cost recharges to clients Prepare billing and upload invoices to client-owned systems Support project managers with managing overdue accounts receivable Develop rolling financial plans for sales revenue and profit Monitor sales revenue and cost recognition to ensure accuracy Support month-end closing activities (labour cost allocation, accruals, etc.) Generate financial reports, analysing variances between forecasts, annual plans, and actuals Assist in the preparation of the annual financial plan Experience Ideally Required for this Role: Bachelor's degree in finance, Accounting, or related field 3-5 years' experience in financial analysis or a similar role Strong analytical and problem-solving skills with high attention to detail Excellent communication and interpersonal skills Advanced proficiency in Microsoft Excel and MS Office Suite (must-have) Experience with ERP systems (SAP, Oracle, etc.) preferred Ability to work effectively in fast-paced, multicultural environments Why Join Our Client's Team? Be part of an internationally active organisation with a strong project pipeline Collaborate with cross-functional teams including sales, procurement, and legal Gain exposure to large-scale, high-profile projects across multiple regions Opportunities for career development and professional progression Join a team that values accuracy, innovation, and collaboration
We are thrilled to offer a fantastic opportunity for a Pricing Analyst to join our clients team. Our client is looking for a seasoned Pricing Analyst to lead the design, implementation, and continuous improvement of pricing strategies that drive profitability while maintaining market competitiveness. This role is pivotal in strengthening pricing intelligence and enabling real-time, data-driven decision-making to support business growth. Role: Pricing Analyst Salary: Upon Application Location: Hemel Hempstead Key Responsibilities: Create and maintain a standardised pricing structure for all products, including differentiated tiers (Gold, Silver, Tail, Web). Implement dynamic pricing models responsive to market conditions to optimise margin performance. Ensure pricing includes full landed cost components such as freight and import duties. Design, implement, and manage pricing models to support bids, tenders, and quoting processes. Conduct in-depth analysis of historical sales, market trends, competitor activity, customer segmentation, and product lifecycle data to inform strategic pricing decisions. Collaborate cross-functionally with sales, finance, and procurement teams to ensure pricing decisions are commercially and operationally viable. Monitor customer-specific pricing and margin performance, flagging opportunities for improvement. Maintain pricing data integrity within ERP and reporting systems. Deliver regular reports and dashboards with insights into pricing KPIs, profitability, and market trends. Required Skills & Experience for the role: All Applicants Must hold the right to work and live in the UK. Bachelor's degree in Business, Finance, Economics, Mathematics, or a related quantitative field. Further certification in data science, pricing strategy, or analytics tools is desirable. Proven experience in pricing, commercial, or financial analytics roles, ideally across FMCG, e-commerce, or related sectors. Advanced technical expertise in Python, R, SQL for data analysis and automation. Strong modelling capabilities including A/B testing, elasticity modelling, segmentation, clustering, sensitivity/scenario analysis, and conjoint analysis. Proficiency in Advanced Excel, including Macros/VBA and Power BI. Demonstrated ability to work with large, complex datasets and translate findings into commercial insights. Excellent collaboration and stakeholder management skills. Familiarity with ERP systems and pricing databases. If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Melanie Cave at Line Up Aviation - Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry's best-known companies who demand the highest standard of applicants. " on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the tag at anytime! Thank you for your follow!"
Oct 01, 2025
Full time
We are thrilled to offer a fantastic opportunity for a Pricing Analyst to join our clients team. Our client is looking for a seasoned Pricing Analyst to lead the design, implementation, and continuous improvement of pricing strategies that drive profitability while maintaining market competitiveness. This role is pivotal in strengthening pricing intelligence and enabling real-time, data-driven decision-making to support business growth. Role: Pricing Analyst Salary: Upon Application Location: Hemel Hempstead Key Responsibilities: Create and maintain a standardised pricing structure for all products, including differentiated tiers (Gold, Silver, Tail, Web). Implement dynamic pricing models responsive to market conditions to optimise margin performance. Ensure pricing includes full landed cost components such as freight and import duties. Design, implement, and manage pricing models to support bids, tenders, and quoting processes. Conduct in-depth analysis of historical sales, market trends, competitor activity, customer segmentation, and product lifecycle data to inform strategic pricing decisions. Collaborate cross-functionally with sales, finance, and procurement teams to ensure pricing decisions are commercially and operationally viable. Monitor customer-specific pricing and margin performance, flagging opportunities for improvement. Maintain pricing data integrity within ERP and reporting systems. Deliver regular reports and dashboards with insights into pricing KPIs, profitability, and market trends. Required Skills & Experience for the role: All Applicants Must hold the right to work and live in the UK. Bachelor's degree in Business, Finance, Economics, Mathematics, or a related quantitative field. Further certification in data science, pricing strategy, or analytics tools is desirable. Proven experience in pricing, commercial, or financial analytics roles, ideally across FMCG, e-commerce, or related sectors. Advanced technical expertise in Python, R, SQL for data analysis and automation. Strong modelling capabilities including A/B testing, elasticity modelling, segmentation, clustering, sensitivity/scenario analysis, and conjoint analysis. Proficiency in Advanced Excel, including Macros/VBA and Power BI. Demonstrated ability to work with large, complex datasets and translate findings into commercial insights. Excellent collaboration and stakeholder management skills. Familiarity with ERP systems and pricing databases. If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Melanie Cave at Line Up Aviation - Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry's best-known companies who demand the highest standard of applicants. " on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the tag at anytime! Thank you for your follow!"
SAP Support Analyst - Charity Sector Remote (Surrey office visits 1-2 times per month) Up to £55,000 A Surrey-based charity is seeking a talented SAP S/4HANA Support Analyst to join their global IT team. You'll play a key role in supporting and optimising SAP S/4HANA across finance, procurement, grants, and projects, ensuring smooth business operations for thousands of users worldwide. What you'll do: Provide technical and functional support for SAP S/4HANA users globally Troubleshoot, resolve incidents, and deliver enhancements Work with stakeholders to streamline processes and maintain system integrity Support integrations, testing, and compliance What you'll bring: Strong SAP ECC/S4HANA expertise (5+ years) Excellent understanding of finance processes Hands-on experience with troubleshooting, change management, and testing Confident communicator with both technical and non-technical audiences This is a fantastic opportunity to apply your SAP expertise to a meaningful cause, within a supportive and flexible working environment. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Oct 01, 2025
Full time
SAP Support Analyst - Charity Sector Remote (Surrey office visits 1-2 times per month) Up to £55,000 A Surrey-based charity is seeking a talented SAP S/4HANA Support Analyst to join their global IT team. You'll play a key role in supporting and optimising SAP S/4HANA across finance, procurement, grants, and projects, ensuring smooth business operations for thousands of users worldwide. What you'll do: Provide technical and functional support for SAP S/4HANA users globally Troubleshoot, resolve incidents, and deliver enhancements Work with stakeholders to streamline processes and maintain system integrity Support integrations, testing, and compliance What you'll bring: Strong SAP ECC/S4HANA expertise (5+ years) Excellent understanding of finance processes Hands-on experience with troubleshooting, change management, and testing Confident communicator with both technical and non-technical audiences This is a fantastic opportunity to apply your SAP expertise to a meaningful cause, within a supportive and flexible working environment. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Benefits Include: Competitive basic salary (DOE) 25 days annual leave Performance-based bonus (post-probation) Pension: up to 4% employee / 8.5% employer Permanent Health Insurance Group Life Assurance Flexible benefits - Dental, travel, gym, holiday buy/sell Role Overview: We are seeking a highly motivated Financial Analyst to join our growing project finance team. The successful candidate will play a key role in ensuring financial accuracy across projects, supporting business growth, and working with project managers to drive profitability. This role involves analysing project performance, managing cost processes, preparing reports, and supporting financial planning activities across multiple regions. Key Responsibilities: Register business opportunities and projects within internal systems (CRM and ERP) Maintain the Project Master Tracker (covering customer contact, billing, sales revenue, costs, and expected profit) Process direct costs, including purchase requests and inspection submissions Verify expenses and ensure timely cost recharges to clients Prepare billing and upload invoices to client-owned systems Support project managers with managing overdue accounts receivable Develop rolling financial plans for sales revenue and profit Monitor sales revenue and cost recognition to ensure accuracy Support month-end closing activities (labour cost allocation, accruals, etc.) Generate financial reports, analysing variances between forecasts, annual plans, and actuals Assist in the preparation of the annual financial plan Experience Ideally Required for this Role: Bachelor's degree in finance, Accounting, or related field 3-5 years' experience in financial analysis or a similar role Strong analytical and problem-solving skills with high attention to detail Excellent communication and interpersonal skills Advanced proficiency in Microsoft Excel and MS Office Suite (must-have) Experience with ERP systems (SAP, Oracle, etc.) preferred Ability to work effectively in fast-paced, multicultural environments Why Join Our Client's Team? Be part of an internationally active organisation with a strong project pipeline Collaborate with cross-functional teams including sales, procurement, and legal Gain exposure to large-scale, high-profile projects across multiple regions Opportunities for career development and professional progression Join a team that values accuracy, innovation, and collaboration
Sep 23, 2025
Contractor
Benefits Include: Competitive basic salary (DOE) 25 days annual leave Performance-based bonus (post-probation) Pension: up to 4% employee / 8.5% employer Permanent Health Insurance Group Life Assurance Flexible benefits - Dental, travel, gym, holiday buy/sell Role Overview: We are seeking a highly motivated Financial Analyst to join our growing project finance team. The successful candidate will play a key role in ensuring financial accuracy across projects, supporting business growth, and working with project managers to drive profitability. This role involves analysing project performance, managing cost processes, preparing reports, and supporting financial planning activities across multiple regions. Key Responsibilities: Register business opportunities and projects within internal systems (CRM and ERP) Maintain the Project Master Tracker (covering customer contact, billing, sales revenue, costs, and expected profit) Process direct costs, including purchase requests and inspection submissions Verify expenses and ensure timely cost recharges to clients Prepare billing and upload invoices to client-owned systems Support project managers with managing overdue accounts receivable Develop rolling financial plans for sales revenue and profit Monitor sales revenue and cost recognition to ensure accuracy Support month-end closing activities (labour cost allocation, accruals, etc.) Generate financial reports, analysing variances between forecasts, annual plans, and actuals Assist in the preparation of the annual financial plan Experience Ideally Required for this Role: Bachelor's degree in finance, Accounting, or related field 3-5 years' experience in financial analysis or a similar role Strong analytical and problem-solving skills with high attention to detail Excellent communication and interpersonal skills Advanced proficiency in Microsoft Excel and MS Office Suite (must-have) Experience with ERP systems (SAP, Oracle, etc.) preferred Ability to work effectively in fast-paced, multicultural environments Why Join Our Client's Team? Be part of an internationally active organisation with a strong project pipeline Collaborate with cross-functional teams including sales, procurement, and legal Gain exposure to large-scale, high-profile projects across multiple regions Opportunities for career development and professional progression Join a team that values accuracy, innovation, and collaboration
We've partnered with a leading personal lines insurer to help them find a standout Lead Pricing Analyst to join their Home Pricing team. If you're passionate about data innovation and want to drive tangible improvements in pricing sophistication, this could be your ideal next move. Why This Role Stands Out: Big focus on external & geospatial data You'll lead the exploration and integration of new datasets-external and geospatial-to enhance pricing models, drive profitable growth, and bring new capabilities into the business. Strategic and technical balance This isn't a back-office modelling role. You'll be hands-on with pricing models and data, but also responsible for building business cases, presenting insights to senior stakeholders, and helping shape pricing strategy. Tools & Tech You'll work with GLMs and machine learning techniques using modern tools like R, Python, and actuarial pricing software. There's strong backing to innovate, test new approaches, and implement scalable solutions. Real impact in a supportive culture This is a business where pricing is seen as a growth driver-not just a compliance function. Your recommendations will directly influence commercial outcomes. What You'll Be Doing: Leading research into external and geospatial data to improve pricing models Building modelling frameworks to assess the value of new datasets Developing cost-benefit cases and supporting procurement of key data assets Conducting advanced pricing analyses and presenting clear, strategic insights Enhancing geospatial capabilities across risk selection, monitoring, and pricing Collaborating with legal, compliance, and external suppliers For more information please apply.
Sep 21, 2025
Full time
We've partnered with a leading personal lines insurer to help them find a standout Lead Pricing Analyst to join their Home Pricing team. If you're passionate about data innovation and want to drive tangible improvements in pricing sophistication, this could be your ideal next move. Why This Role Stands Out: Big focus on external & geospatial data You'll lead the exploration and integration of new datasets-external and geospatial-to enhance pricing models, drive profitable growth, and bring new capabilities into the business. Strategic and technical balance This isn't a back-office modelling role. You'll be hands-on with pricing models and data, but also responsible for building business cases, presenting insights to senior stakeholders, and helping shape pricing strategy. Tools & Tech You'll work with GLMs and machine learning techniques using modern tools like R, Python, and actuarial pricing software. There's strong backing to innovate, test new approaches, and implement scalable solutions. Real impact in a supportive culture This is a business where pricing is seen as a growth driver-not just a compliance function. Your recommendations will directly influence commercial outcomes. What You'll Be Doing: Leading research into external and geospatial data to improve pricing models Building modelling frameworks to assess the value of new datasets Developing cost-benefit cases and supporting procurement of key data assets Conducting advanced pricing analyses and presenting clear, strategic insights Enhancing geospatial capabilities across risk selection, monitoring, and pricing Collaborating with legal, compliance, and external suppliers For more information please apply.
