Young People Support Worker If you are the successful candidate, you will be joining a very tight-knit and supportive team that works tirelessly to ensure some of the most vulnerable individuals in the borough are well-cared for. Location: Chester, Cheshire Salary: £26,436 per annum + sleep in payments Closing Date: 12 August, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Young People Support Worker (+ Sleep-in Payments) - Chester Make a real difference to the lives of young people leaving care. As a Young People Support Worker at our service in Chester , you'll support young people aged 16-18 to build the confidence, resilience and practical skills they need to live independently. You'll manage a caseload, deliver personalised support plans, promote wellbeing, and help young people access housing, education, training and employment opportunities. You will be someone with experience supporting young people or vulnerable groups, strong safeguarding knowledge, and the ability to build trusted relationships. You'll be confident in support planning, risk assessment and multi-agency working, while taking a proactive, strengths-based approach that empowers young people to achieve their goals. Join a values-led organisation committed to preventing homelessness and unlocking potential. In return, you'll receive excellent training, ongoing development and the opportunity to create lasting positive outcomes every day. We welcome applications from all backgrounds and are committed to building an inclusive workplace where everyone can thrive. Please note that this job opportunity is offered as a full-time ( 37.5 hours per week ), permanent role. Shift Pattern A typical week consists of two shifts. Each shift begins at 9:30am and finishes at 11pm, followed by an overnight sleep-in. The shift then resumes at 07:00am and finishes at 12:00pm the following day. This entire period is classed as one shift. Sleep-ins are a requirement of the role and attract an additional payment. Flexibility to work bank holiday is also required in line with the needs of the service. In this role, you will: • Ensure the safety and wellbeing of clients in the service at all times possible, including using safeguarding and emergency alert procedures where applicable • Carry a caseload of clients for whom you will be the named key worker, and you will also take joint responsibility with your team members for the well-being and day to day support of all clients in the services • Lead on risk and needs assessment and support planning for your key clients and contribute to ongoing needs and risk assessment of other clients in the service • Develop and implement SMART outcomes based support plans for your key clients • Deliver one-to one and group support opportunities within their accommodation and in the local community aimed at increasing resilience in the clients we work with • Proactively work in partnership with multiple agencies including statutory teams, to support the well-being of Depaul clients in accordance with data protection and information sharing protocols • Adopt a flexible, reflective and creative approach in your engagement with clients and personalised in your support to them • Involve clients in the decisions made about them and encourage participation in Depaul's wider community programme of activities • Support all clients to participate in Education, Training, Employment and Volunteering opportunities as appropriate to the development of their skills, assets and aspirations • Have responsibilities as part of the team for ensuring the health and safety of the environment for clients, staff, visitors and volunteers through regular checks and reporting • Have responsibility as a member of the team for preparing the accommodation for new clients to move into and supporting the client to settle in • Support and facilitate the work of the volunteers who add value to the work that we do • In conjunction with Senior Worker, ensure that regular health and safety inspections are carried out in DePaul's managed properties. To respond to reported repairs in a timely manner and to review health and safety risk assessments with the senior worker • To interview and assess suitability of referrals to the criteria and objectives of the project • Undertake further duties as commensurate to the role and identified by your line manager • To participate in internal/external meetings and attend Core training events • Demonstrate a commitment to client involvement by advocating client involvement opportunities, for example by actively promoting the Voice of Depaul to clients and holding residents meetings • To maintain appropriate young person files and ensure clear and concise written records About You When completing your application form please address all the points set out below. • Experience in working with care leavers, young people or other vulnerable groups • Experience of Safeguarding in children and adults and operating safeguarding requirements and procedures • Experience of using Risk Assessments and Support Planning tools • Experience of managing a case load, recording and record keeping • Experience of lone working • Excellent communication skills, literacy, numeracy and IT skills • Commitment to promoting an environment, which has the highest regard for the Health and Safety of others. • High level understanding of professional boundaries and ability to maintain boundaries • An understanding and commitment to working in an assets based way • Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination • Commitment to promoting an environment, which has the highest regard for the Health and Safety of others • High level understanding of professional boundaries and ability to maintain boundaries • Effective collaborative working • Ability to effectively reflect on own practices for ongoing learning and development • Respect for the values and ethos of Depaul and its founding partners What You'll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About Depaul UK In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed "cardboard cities" due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul - a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul's belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we're united by our shared values and mission to end homelessness.
Aug 08, 2026
Full time
Young People Support Worker If you are the successful candidate, you will be joining a very tight-knit and supportive team that works tirelessly to ensure some of the most vulnerable individuals in the borough are well-cared for. Location: Chester, Cheshire Salary: £26,436 per annum + sleep in payments Closing Date: 12 August, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Young People Support Worker (+ Sleep-in Payments) - Chester Make a real difference to the lives of young people leaving care. As a Young People Support Worker at our service in Chester , you'll support young people aged 16-18 to build the confidence, resilience and practical skills they need to live independently. You'll manage a caseload, deliver personalised support plans, promote wellbeing, and help young people access housing, education, training and employment opportunities. You will be someone with experience supporting young people or vulnerable groups, strong safeguarding knowledge, and the ability to build trusted relationships. You'll be confident in support planning, risk assessment and multi-agency working, while taking a proactive, strengths-based approach that empowers young people to achieve their goals. Join a values-led organisation committed to preventing homelessness and unlocking potential. In return, you'll receive excellent training, ongoing development and the opportunity to create lasting positive outcomes every day. We welcome applications from all backgrounds and are committed to building an inclusive workplace where everyone can thrive. Please note that this job opportunity is offered as a full-time ( 37.5 hours per week ), permanent role. Shift Pattern A typical week consists of two shifts. Each shift begins at 9:30am and finishes at 11pm, followed by an overnight sleep-in. The shift then resumes at 07:00am and finishes at 12:00pm the following day. This entire period is classed as one shift. Sleep-ins are a requirement of the role and attract an additional payment. Flexibility to work bank holiday is also required in line with the needs of the service. In this role, you will: • Ensure the safety and wellbeing of clients in the service at all times possible, including using safeguarding and emergency alert procedures where applicable • Carry a caseload of clients for whom you will be the named key worker, and you will also take joint responsibility with your team members for the well-being and day to day support of all clients in the services • Lead on risk and needs assessment and support planning for your key clients and contribute to ongoing needs and risk assessment of other clients in the service • Develop and implement SMART outcomes based support plans for your key clients • Deliver one-to one and group support opportunities within their accommodation and in the local community aimed at increasing resilience in the clients we work with • Proactively work in partnership with multiple agencies including statutory teams, to support the well-being of Depaul clients in accordance with data protection and information sharing protocols • Adopt a flexible, reflective and creative approach in your engagement with clients and personalised in your support to them • Involve clients in the decisions made about them and encourage participation in Depaul's wider community programme of activities • Support all clients to participate in Education, Training, Employment and Volunteering opportunities as appropriate to the development of their skills, assets and aspirations • Have responsibilities as part of the team for ensuring the health and safety of the environment for clients, staff, visitors and volunteers through regular checks and reporting • Have responsibility as a member of the team for preparing the accommodation for new clients to move into and supporting the client to settle in • Support and facilitate the work of the volunteers who add value to the work that we do • In conjunction with Senior Worker, ensure that regular health and safety inspections are carried out in DePaul's managed properties. To respond to reported repairs in a timely manner and to review health and safety risk assessments with the senior worker • To interview and assess suitability of referrals to the criteria and objectives of the project • Undertake further duties as commensurate to the role and identified by your line manager • To participate in internal/external meetings and attend Core training events • Demonstrate a commitment to client involvement by advocating client involvement opportunities, for example by actively promoting the Voice of Depaul to clients and holding residents meetings • To maintain appropriate young person files and ensure clear and concise written records About You When completing your application form please address all the points set out below. • Experience in working with care leavers, young people or other vulnerable groups • Experience of Safeguarding in children and adults and operating safeguarding requirements and procedures • Experience of using Risk Assessments and Support Planning tools • Experience of managing a case load, recording and record keeping • Experience of lone working • Excellent communication skills, literacy, numeracy and IT skills • Commitment to promoting an environment, which has the highest regard for the Health and Safety of others. • High level understanding of professional boundaries and ability to maintain boundaries • An understanding and commitment to working in an assets based way • Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination • Commitment to promoting an environment, which has the highest regard for the Health and Safety of others • High level understanding of professional boundaries and ability to maintain boundaries • Effective collaborative working • Ability to effectively reflect on own practices for ongoing learning and development • Respect for the values and ethos of Depaul and its founding partners What You'll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About Depaul UK In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed "cardboard cities" due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul - a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul's belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we're united by our shared values and mission to end homelessness.
Marks Consulting Partners are currently looking for a Housing Options Manager to work with one of our Local Authority clients. What the Job Will Be Doing Managing and supporting a team of Housing Options and Homelessness Officers. Overseeing homelessness assessments and statutory decisions under Part VII of the Housing Act 1996. Ensuring compliance with the Homelessness Reduction Act 2017, the Homelessness Code of Guidance and all relevant legislation. Monitoring caseloads, KPIs, service standards and customer outcomes. Providing technical guidance on complex homelessness cases, including eligibility, priority need, intentional homelessness and local connection. Reviewing the quality and accuracy of Section 184 decision letters, Personalised Housing Plans and case records. Managing escalated complaints, legal challenges and high-risk cases. Developing and implementing effective homelessness prevention and relief strategies. Working closely with internal departments, Registered Providers, support agencies and external partners. Supporting the effective use and procurement of temporary accommodation and private rented sector options. Producing performance reports and identifying opportunities for continuous service improvement. Managing staff performance, supervision, training, development and absence management. Ensuring safeguarding concerns are identified, recorded and escalated appropriately. What You Will Need Previous management experience within a Housing Options or Homelessness service. Strong knowledge of Part VII of the Housing Act 1996 and the Homelessness Reduction Act 2017. Experience managing complex homelessness assessments and statutory decision-making. Excellent understanding of homelessness prevention, relief and temporary accommodation duties. Experience managing performance, KPIs and operational service delivery. Ability to lead, motivate and develop high-performing teams. Strong communication, organisational and decision-making skills. Experience managing complaints, legal challenges and complex casework. Good understanding of safeguarding, equality legislation and data protection. Previous experience working within a Local Authority Housing Service.
Aug 08, 2026
Contractor
Marks Consulting Partners are currently looking for a Housing Options Manager to work with one of our Local Authority clients. What the Job Will Be Doing Managing and supporting a team of Housing Options and Homelessness Officers. Overseeing homelessness assessments and statutory decisions under Part VII of the Housing Act 1996. Ensuring compliance with the Homelessness Reduction Act 2017, the Homelessness Code of Guidance and all relevant legislation. Monitoring caseloads, KPIs, service standards and customer outcomes. Providing technical guidance on complex homelessness cases, including eligibility, priority need, intentional homelessness and local connection. Reviewing the quality and accuracy of Section 184 decision letters, Personalised Housing Plans and case records. Managing escalated complaints, legal challenges and high-risk cases. Developing and implementing effective homelessness prevention and relief strategies. Working closely with internal departments, Registered Providers, support agencies and external partners. Supporting the effective use and procurement of temporary accommodation and private rented sector options. Producing performance reports and identifying opportunities for continuous service improvement. Managing staff performance, supervision, training, development and absence management. Ensuring safeguarding concerns are identified, recorded and escalated appropriately. What You Will Need Previous management experience within a Housing Options or Homelessness service. Strong knowledge of Part VII of the Housing Act 1996 and the Homelessness Reduction Act 2017. Experience managing complex homelessness assessments and statutory decision-making. Excellent understanding of homelessness prevention, relief and temporary accommodation duties. Experience managing performance, KPIs and operational service delivery. Ability to lead, motivate and develop high-performing teams. Strong communication, organisational and decision-making skills. Experience managing complaints, legal challenges and complex casework. Good understanding of safeguarding, equality legislation and data protection. Previous experience working within a Local Authority Housing Service.
Housing Options Manager - Castle Point Borough Council Location: Castle Point (Minimum 3 days per week in the office) Contract: 6+ Months Rate: 350 - 500 per day (Inside IR35, dependent on experience) Fox Morris Group are delighted to be working with Castle Point Borough Council to recruit an experienced Housing Options Manager on an interim basis. This is an excellent opportunity for an accomplished Housing professional to lead a statutory Housing Options service, driving service improvements, ensuring legislative compliance and supporting the delivery of the Council's homelessness prevention strategy. The Role As Housing Options Manager, you will provide strategic and operational leadership to the Housing Options Service, ensuring statutory homelessness duties are delivered efficiently, effectively and in line with current housing legislation. You will lead a high-performing team, work closely with senior leadership and elected Members, and play a key role in shaping homelessness services across the borough. Key Responsibilities Lead and manage the Council's statutory Housing Options and Homelessness service. Ensure homelessness assessments, housing advice, allocations and registrations are delivered in accordance with legislation and Council policy. Lead the development and implementation of the Council's Homelessness Strategy and associated action plans. Provide expert advice to senior managers, elected Members and key stakeholders on housing legislation and homelessness matters. Prepare reports and present recommendations to Cabinet, committees and Member meetings. Manage Member enquiries, MP correspondence and formal complaints, ensuring timely and high-quality responses. Develop strong partnerships with health services, social care, housing associations, voluntary organisations and neighbouring authorities. Identify and secure external funding opportunities to support homelessness prevention initiatives. Ensure effective budget management, procurement and contract oversight across the service. Drive continuous service improvement, performance management and compliance with statutory requirements. About You We're looking for an experienced Housing leader who can demonstrate : Extensive management experience within a statutory Housing Options or Homelessness Service in a UK Local Authority. Expert knowledge of homelessness legislation, the Housing Act, Homelessness Code of Guidance and relevant case law. Experience managing significant service budgets and commissioning temporary accommodation or external housing providers. CIH Level 5 qualification (or willingness to work towards it). Strong leadership skills with experience developing high-performing teams. Excellent communication and stakeholder management skills, including working with Members and senior leadership. The ability to perform effectively in a fast-paced, politically sensitive environment. A collaborative leadership style with a passion for improving services and delivering positive outcomes for residents. What's on Offer? 350 - 500 per day. Initial 6-month contract with the potential for extension. Opportunity to lead a high-profile Housing Options service. Hybrid working with a minimum of 3 office days per week. Chance to make a significant impact within a forward-thinking Local Authority. Apply Today If you're an experienced Housing Options or Homelessness leader looking for your next interim opportunity, we'd love to hear from you.
Aug 08, 2026
Contractor
Housing Options Manager - Castle Point Borough Council Location: Castle Point (Minimum 3 days per week in the office) Contract: 6+ Months Rate: 350 - 500 per day (Inside IR35, dependent on experience) Fox Morris Group are delighted to be working with Castle Point Borough Council to recruit an experienced Housing Options Manager on an interim basis. This is an excellent opportunity for an accomplished Housing professional to lead a statutory Housing Options service, driving service improvements, ensuring legislative compliance and supporting the delivery of the Council's homelessness prevention strategy. The Role As Housing Options Manager, you will provide strategic and operational leadership to the Housing Options Service, ensuring statutory homelessness duties are delivered efficiently, effectively and in line with current housing legislation. You will lead a high-performing team, work closely with senior leadership and elected Members, and play a key role in shaping homelessness services across the borough. Key Responsibilities Lead and manage the Council's statutory Housing Options and Homelessness service. Ensure homelessness assessments, housing advice, allocations and registrations are delivered in accordance with legislation and Council policy. Lead the development and implementation of the Council's Homelessness Strategy and associated action plans. Provide expert advice to senior managers, elected Members and key stakeholders on housing legislation and homelessness matters. Prepare reports and present recommendations to Cabinet, committees and Member meetings. Manage Member enquiries, MP correspondence and formal complaints, ensuring timely and high-quality responses. Develop strong partnerships with health services, social care, housing associations, voluntary organisations and neighbouring authorities. Identify and secure external funding opportunities to support homelessness prevention initiatives. Ensure effective budget management, procurement and contract oversight across the service. Drive continuous service improvement, performance management and compliance with statutory requirements. About You We're looking for an experienced Housing leader who can demonstrate : Extensive management experience within a statutory Housing Options or Homelessness Service in a UK Local Authority. Expert knowledge of homelessness legislation, the Housing Act, Homelessness Code of Guidance and relevant case law. Experience managing significant service budgets and commissioning temporary accommodation or external housing providers. CIH Level 5 qualification (or willingness to work towards it). Strong leadership skills with experience developing high-performing teams. Excellent communication and stakeholder management skills, including working with Members and senior leadership. The ability to perform effectively in a fast-paced, politically sensitive environment. A collaborative leadership style with a passion for improving services and delivering positive outcomes for residents. What's on Offer? 350 - 500 per day. Initial 6-month contract with the potential for extension. Opportunity to lead a high-profile Housing Options service. Hybrid working with a minimum of 3 office days per week. Chance to make a significant impact within a forward-thinking Local Authority. Apply Today If you're an experienced Housing Options or Homelessness leader looking for your next interim opportunity, we'd love to hear from you.
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Specialist Homelessness Prevention Coordinator to play a pivotal role in our Single Homeless Person Service in London . Sounds great, what will I be doing? In this role, you will take ownership of a caseload of individuals at risk of homelessness, delivering proactive and outcome-focused interventions that prevent homelessness and support sustainable housing solutions. Working in a fast-paced environment, you will be responsible for achieving service targets, monitoring performance against key outcomes, and ensuring statutory duties are met within required timescales. Using your specialist knowledge of housing and homelessness legislation, including the Homelessness Reduction Act 2017, you will carry out detailed housing assessments, identify barriers to housing stability, and develop practical, co-produced Personal Housing Plans that drive measurable results. You will actively negotiate with landlords, housing providers, local authorities and partner agencies to secure accommodation and prevent tenancy breakdown wherever possible. The role requires strong case management and excellent organisational skills, as you will manage competing priorities, maintain accurate records, and ensure all actions are progressed promptly. You will be expected to monitor outcomes, track performance, and contribute towards contractual and service KPI delivery, ensuring that intervention targets are consistently achieved. You will build and maintain effective partnerships across the housing sector, welfare services and community organisations, identifying opportunities that improve housing outcomes for clients. Success in this role will require persistence, resilience and a solution-focused mindset, with a strong emphasis on achieving positive move-on outcomes and reducing homelessness across the service. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. The ideal candidate will have knowledge, experience or relevant qualifications relating to housing and homelessness legislation, including the Homelessness Reduction Act, private rented sector housing, eviction processes, welfare benefits and tenants' rights. They will understand the causes of homelessness and have experience delivering effective interventions that achieve tangible outcomes for individuals facing housing challenges. You will be comfortable working within a highly target-driven environment, managing a busy and demanding caseload while balancing multiple priorities and competing deadlines. You will be motivated by achieving results, able to monitor your own performance against service targets, and committed to delivering high-quality outcomes within required timescales. We are looking for someone with strong influencing and negotiation skills who can build productive relationships with landlords, housing providers, local authorities and other key stakeholders. You will be commercially aware in your approach, confident presenting housing solutions, and able to overcome barriers to secure positive housing outcomes for clients. The successful candidate will be highly organised, self-motivated and confident working independently with a high level of autonomy. They will have excellent IT skills, experience maintaining accurate case records and databases, and the ability to analyse information and make informed decisions quickly. Most importantly, you will be resilient, proactive and outcome-focused, with a genuine passion for preventing homelessness and helping individuals access and sustain suitable accommodation. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Aug 08, 2026
Full time
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Specialist Homelessness Prevention Coordinator to play a pivotal role in our Single Homeless Person Service in London . Sounds great, what will I be doing? In this role, you will take ownership of a caseload of individuals at risk of homelessness, delivering proactive and outcome-focused interventions that prevent homelessness and support sustainable housing solutions. Working in a fast-paced environment, you will be responsible for achieving service targets, monitoring performance against key outcomes, and ensuring statutory duties are met within required timescales. Using your specialist knowledge of housing and homelessness legislation, including the Homelessness Reduction Act 2017, you will carry out detailed housing assessments, identify barriers to housing stability, and develop practical, co-produced Personal Housing Plans that drive measurable results. You will actively negotiate with landlords, housing providers, local authorities and partner agencies to secure accommodation and prevent tenancy breakdown wherever possible. The role requires strong case management and excellent organisational skills, as you will manage competing priorities, maintain accurate records, and ensure all actions are progressed promptly. You will be expected to monitor outcomes, track performance, and contribute towards contractual and service KPI delivery, ensuring that intervention targets are consistently achieved. You will build and maintain effective partnerships across the housing sector, welfare services and community organisations, identifying opportunities that improve housing outcomes for clients. Success in this role will require persistence, resilience and a solution-focused mindset, with a strong emphasis on achieving positive move-on outcomes and reducing homelessness across the service. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. The ideal candidate will have knowledge, experience or relevant qualifications relating to housing and homelessness legislation, including the Homelessness Reduction Act, private rented sector housing, eviction processes, welfare benefits and tenants' rights. They will understand the causes of homelessness and have experience delivering effective interventions that achieve tangible outcomes for individuals facing housing challenges. You will be comfortable working within a highly target-driven environment, managing a busy and demanding caseload while balancing multiple priorities and competing deadlines. You will be motivated by achieving results, able to monitor your own performance against service targets, and committed to delivering high-quality outcomes within required timescales. We are looking for someone with strong influencing and negotiation skills who can build productive relationships with landlords, housing providers, local authorities and other key stakeholders. You will be commercially aware in your approach, confident presenting housing solutions, and able to overcome barriers to secure positive housing outcomes for clients. The successful candidate will be highly organised, self-motivated and confident working independently with a high level of autonomy. They will have excellent IT skills, experience maintaining accurate case records and databases, and the ability to analyse information and make informed decisions quickly. Most importantly, you will be resilient, proactive and outcome-focused, with a genuine passion for preventing homelessness and helping individuals access and sustain suitable accommodation. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Housing Adviser Main Purpose of Job To prevent homelessness in accordance with the provisions of the Homelessness Reduction Act, associated Code of Guidance, case law and best practice. Housing Adviser To undertake a housing needs assessments for people seeking housing assistance and create housing plans tailored to the individuals needs and circumstances. Housing Adviser To manage a complex and demanding case load in a busy and often challenging environment and prevent or relieve homelessness through the provision of advice, advocacy, negotiation and mediation. Housing Adviser To ensure that all housing options have been thoroughly explored to ensure best efforts to prevent homelessness. To undertake the assessment and investigation of homeless applications under Part VII of the Housing Act 1996 where prevention/relief is not possible, and inform clients of their assessment outcome. Key Areas of Responsibility To provide a front of house service for customers seeking housing advice and assistance, ensuring that both priority and non priority customers are directed to the appropriate part of the service. Provide an advice and mediation service for households who live with families of friends and have been asked to leave, conducting home visits if required in order to help them to remain in their current accommodation and to avoid them having to move into temporary accommodation To provide advice and support to tenants affected by welfare reform. The post holder will actively engage private tenants and other residents affected by benefit changes and prevent homelessness by negotiating with landlords, increasing incomes, helping tenants to move to more affordable accommodation or supporting them into work and engaging with other support services. To respond effectively to prevent homelessness through advice, negotiation, mediation or conciliation, or by securing immediate access to alternative accommodation and generally promoting a housing options approach to service delivery to a full range of customers, including people who are challenging and demanding To assess the housing-related support needs of single people and arrange access to appropriate housing related support services (Pathways services) via agreed referral procedures. To assist customers living in supported housing to move to suitable and appropriate accommodation when they are ready to move into general needs accommodation. To assess clients under Part VII of the Housing Act 1996 and recommend outcome for approval by the Homeless Assessment Manager
Aug 08, 2026
Contractor
Housing Adviser Main Purpose of Job To prevent homelessness in accordance with the provisions of the Homelessness Reduction Act, associated Code of Guidance, case law and best practice. Housing Adviser To undertake a housing needs assessments for people seeking housing assistance and create housing plans tailored to the individuals needs and circumstances. Housing Adviser To manage a complex and demanding case load in a busy and often challenging environment and prevent or relieve homelessness through the provision of advice, advocacy, negotiation and mediation. Housing Adviser To ensure that all housing options have been thoroughly explored to ensure best efforts to prevent homelessness. To undertake the assessment and investigation of homeless applications under Part VII of the Housing Act 1996 where prevention/relief is not possible, and inform clients of their assessment outcome. Key Areas of Responsibility To provide a front of house service for customers seeking housing advice and assistance, ensuring that both priority and non priority customers are directed to the appropriate part of the service. Provide an advice and mediation service for households who live with families of friends and have been asked to leave, conducting home visits if required in order to help them to remain in their current accommodation and to avoid them having to move into temporary accommodation To provide advice and support to tenants affected by welfare reform. The post holder will actively engage private tenants and other residents affected by benefit changes and prevent homelessness by negotiating with landlords, increasing incomes, helping tenants to move to more affordable accommodation or supporting them into work and engaging with other support services. To respond effectively to prevent homelessness through advice, negotiation, mediation or conciliation, or by securing immediate access to alternative accommodation and generally promoting a housing options approach to service delivery to a full range of customers, including people who are challenging and demanding To assess the housing-related support needs of single people and arrange access to appropriate housing related support services (Pathways services) via agreed referral procedures. To assist customers living in supported housing to move to suitable and appropriate accommodation when they are ready to move into general needs accommodation. To assess clients under Part VII of the Housing Act 1996 and recommend outcome for approval by the Homeless Assessment Manager
To manage one of five Housing Needs teams to provide an effective and responsive homelessness prevention and assessment service; delivering outstanding customer service and ensuring service standards are achieved whilst providing a critical source of support for customers seeking help with their housing needs. To work alongside external agencies and other partners to deliver homelessness services for the benefit of Haringey residents and ensure available resources are used effectively. To play a key role in the Housing Demand service and the organisation as a whole, contributing to the overall objectives and vision of Haringey Council. To deliver a service that carries out the statutory enforcement duties and wider responsibilities related to the Renters Rights Act. If you are interested in this role please send your updated CV in the first instance.
Aug 07, 2026
Seasonal
To manage one of five Housing Needs teams to provide an effective and responsive homelessness prevention and assessment service; delivering outstanding customer service and ensuring service standards are achieved whilst providing a critical source of support for customers seeking help with their housing needs. To work alongside external agencies and other partners to deliver homelessness services for the benefit of Haringey residents and ensure available resources are used effectively. To play a key role in the Housing Demand service and the organisation as a whole, contributing to the overall objectives and vision of Haringey Council. To deliver a service that carries out the statutory enforcement duties and wider responsibilities related to the Renters Rights Act. If you are interested in this role please send your updated CV in the first instance.
Nightstop Coordinator If you re ready to make a real difference and thrive in a team that supports your growth, we d love you to join the team. Location: Manchester - Nightstop Salary: £30,943 per annum Closing date: 02 August, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Nightstop Coordinator Greater Manchester Help young people facing homelessness find a safe place to stay and a pathway to a brighter future. As a Nightstop Coordinator, you'll be at the heart of a life-changing service assessing referrals, coordinating emergency placements, supporting young people into longer-term accommodation, and ensuring the safety and wellbeing of guests and volunteer hosts. We're looking for a proactive and compassionate professional with experience supporting vulnerable people, strong safeguarding and risk assessment skills, and the ability to build positive relationships with partners, volunteers, and young people. You'll also recruit, train, and support volunteer hosts while promoting the service across local communities. Join an inclusive, values-led organisation that believes in the potential of every person. If you're organised, resilient, and motivated to make a real impact on young people's lives, we'd love to hear from you. Please note that this job opportunity is offered as a full-time (37.5 hours per week), permanent role. In this role, you will: Supporting Young People Act as the first point of contact for people experiencing homelessness and referral partners, providing advice and signposting Conduct needs and risk assessments with potential Nightstop guests Coordinate and manage the logistics of each placement with volunteer hosts Work proactively with guests and partner agencies to identify longer-term accommodation options Provide ongoing support to guests and volunteers, including participation in a 24-hour on-call rota Ensure the safety and wellbeing of all guests and volunteers at all times Comply with data protection and information-sharing protocols Lead on safeguarding actions to protect people with an identified risk Volunteer Recruitment, Promotion and Engagement Promote volunteer opportunities through community networks, local organisations, and online platforms Recruit and onboard volunteer hosts in line with safer recruitment practices, including interviews, references, DBS checks, and travelling to complete home assessments in line with lone working procedures Assess and make recommendations on applicants suitability and contribute to decision-making processes Deliver training, supervision, forums, celebration events and ongoing support to volunteers Build strong relationships with hosts to support retention, motivation, and engagement Act as a key point of contact for volunteers, providing guidance and problem-solving support Maintain regular communication with volunteers, including updates, development opportunities, and networking events Marketing and Stakeholder Management Develop and maintain effective partnerships with statutory and voluntary sector organisations Work collaboratively with partners to support young people s outcomes Arrange and attend community events and meetings to promote the Nightstop service Represent the organisation confidently, speaking clearly and effectively about youth homelessness and the impact of the service Support development of client and volunteer stories for communications and fundraising Proactively promote the Nightstop service to engage our wider communities, delivering awareness sessions encouraging volunteer engagement Administration Maintain accurate and up-to-date records for all guests and volunteers Contribute to monitoring, reporting, and data collection Support financial processes, including payments and record-keeping Other Work collaboratively and effectively as part of the wider team with regular travel nationally for team meetings Actively participate in regular supervision, appraisals, caseload reviews and team meetings with your line manager and the wider team Work within the principles of Trauma Informed Practices, and apply this to your daily work young people, volunteers and also within the team Participate in an on-call rota, including evenings and weekends (additional on-call allowance is paid) Provide out-of-hours support when required Undertake further duties as commensurate to the role, in line with Depaul Policies and Procedures and as identified by your line manager About You When completing your application form please address all the points set out below. Knowledge and Experience Experience of working with vulnerable people or those experiencing homelessness and the challenges they face Experience of managing volunteers, including promoting opportunities, recruitment, onboarding and retention in line with safer recruitment practices Knowledge of housing and homelessness legislation, including welfare entitlements Experience of completing and implementing risk assessments Strong understanding and experience of implementing safeguarding principles and procedures Skills and Abilities Excellent communication skills both in person and remotely including the ability to deliver training to volunteers, present to a variety of audiences and speak publicly Strong organisational and administrative skills, with the ability to manage competing priorities Ability to work both independently and as part of a dispersed national team Experience of working collaboratively with internal and external stakeholders Confident use of IT systems, including databases, Google Workspace, and Microsoft Office Ability to work under pressure and respond effectively to changing demands Ability to maintain professional boundaries and promote this in others What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support My Journey from Volunteer to Manager When I moved to the UK in 2013, I joined the charity through a one-year European Voluntary Service placement, supporting vulnerable and homeless young people in a drop-in café. It didn't take long for me to connect with the organisation's mission and values, and I quickly realised that I wanted to build my career in an organisation dedicated to making a real difference. They recognised not only my commitment but also my background in social work and passion for supporting others. At the end of my volunteering placement, I secured a role as a Nightstop Project Worker, where I spent four years delivering emergency accommodation services across 12 local authority areas and training volunteers who played a vital role in supporting young people in crisis. One of the charity s greatest strengths is its commitment to developing its people. Throughout my career, I was encouraged to expand my skills through leadership and management training, while being given the trust and autonomy to take on new challenges. This investment in my growth led to promotions first to Prevention Services Manager for the North East and Cumbria, and later to National Prevention Services Manager. Today, I lead a dedicated team delivering family mediation, emergency accommodation, and housing advice services that help prevent youth homelessness across the country. My progression from volunteer to national service manager reflects the opportunities, support, and belief that the organisation invests in its people. If you're looking for a place where your development is genuinely valued, your ambitions are supported, and your work creates lasting impact, this is a truly rewarding place to build your career. Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About the Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born click apply for full job details
Aug 06, 2026
Full time
Nightstop Coordinator If you re ready to make a real difference and thrive in a team that supports your growth, we d love you to join the team. Location: Manchester - Nightstop Salary: £30,943 per annum Closing date: 02 August, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Nightstop Coordinator Greater Manchester Help young people facing homelessness find a safe place to stay and a pathway to a brighter future. As a Nightstop Coordinator, you'll be at the heart of a life-changing service assessing referrals, coordinating emergency placements, supporting young people into longer-term accommodation, and ensuring the safety and wellbeing of guests and volunteer hosts. We're looking for a proactive and compassionate professional with experience supporting vulnerable people, strong safeguarding and risk assessment skills, and the ability to build positive relationships with partners, volunteers, and young people. You'll also recruit, train, and support volunteer hosts while promoting the service across local communities. Join an inclusive, values-led organisation that believes in the potential of every person. If you're organised, resilient, and motivated to make a real impact on young people's lives, we'd love to hear from you. Please note that this job opportunity is offered as a full-time (37.5 hours per week), permanent role. In this role, you will: Supporting Young People Act as the first point of contact for people experiencing homelessness and referral partners, providing advice and signposting Conduct needs and risk assessments with potential Nightstop guests Coordinate and manage the logistics of each placement with volunteer hosts Work proactively with guests and partner agencies to identify longer-term accommodation options Provide ongoing support to guests and volunteers, including participation in a 24-hour on-call rota Ensure the safety and wellbeing of all guests and volunteers at all times Comply with data protection and information-sharing protocols Lead on safeguarding actions to protect people with an identified risk Volunteer Recruitment, Promotion and Engagement Promote volunteer opportunities through community networks, local organisations, and online platforms Recruit and onboard volunteer hosts in line with safer recruitment practices, including interviews, references, DBS checks, and travelling to complete home assessments in line with lone working procedures Assess and make recommendations on applicants suitability and contribute to decision-making processes Deliver training, supervision, forums, celebration events and ongoing support to volunteers Build strong relationships with hosts to support retention, motivation, and engagement Act as a key point of contact for volunteers, providing guidance and problem-solving support Maintain regular communication with volunteers, including updates, development opportunities, and networking events Marketing and Stakeholder Management Develop and maintain effective partnerships with statutory and voluntary sector organisations Work collaboratively with partners to support young people s outcomes Arrange and attend community events and meetings to promote the Nightstop service Represent the organisation confidently, speaking clearly and effectively about youth homelessness and the impact of the service Support development of client and volunteer stories for communications and fundraising Proactively promote the Nightstop service to engage our wider communities, delivering awareness sessions encouraging volunteer engagement Administration Maintain accurate and up-to-date records for all guests and volunteers Contribute to monitoring, reporting, and data collection Support financial processes, including payments and record-keeping Other Work collaboratively and effectively as part of the wider team with regular travel nationally for team meetings Actively participate in regular supervision, appraisals, caseload reviews and team meetings with your line manager and the wider team Work within the principles of Trauma Informed Practices, and apply this to your daily work young people, volunteers and also within the team Participate in an on-call rota, including evenings and weekends (additional on-call allowance is paid) Provide out-of-hours support when required Undertake further duties as commensurate to the role, in line with Depaul Policies and Procedures and as identified by your line manager About You When completing your application form please address all the points set out below. Knowledge and Experience Experience of working with vulnerable people or those experiencing homelessness and the challenges they face Experience of managing volunteers, including promoting opportunities, recruitment, onboarding and retention in line with safer recruitment practices Knowledge of housing and homelessness legislation, including welfare entitlements Experience of completing and implementing risk assessments Strong understanding and experience of implementing safeguarding principles and procedures Skills and Abilities Excellent communication skills both in person and remotely including the ability to deliver training to volunteers, present to a variety of audiences and speak publicly Strong organisational and administrative skills, with the ability to manage competing priorities Ability to work both independently and as part of a dispersed national team Experience of working collaboratively with internal and external stakeholders Confident use of IT systems, including databases, Google Workspace, and Microsoft Office Ability to work under pressure and respond effectively to changing demands Ability to maintain professional boundaries and promote this in others What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support My Journey from Volunteer to Manager When I moved to the UK in 2013, I joined the charity through a one-year European Voluntary Service placement, supporting vulnerable and homeless young people in a drop-in café. It didn't take long for me to connect with the organisation's mission and values, and I quickly realised that I wanted to build my career in an organisation dedicated to making a real difference. They recognised not only my commitment but also my background in social work and passion for supporting others. At the end of my volunteering placement, I secured a role as a Nightstop Project Worker, where I spent four years delivering emergency accommodation services across 12 local authority areas and training volunteers who played a vital role in supporting young people in crisis. One of the charity s greatest strengths is its commitment to developing its people. Throughout my career, I was encouraged to expand my skills through leadership and management training, while being given the trust and autonomy to take on new challenges. This investment in my growth led to promotions first to Prevention Services Manager for the North East and Cumbria, and later to National Prevention Services Manager. Today, I lead a dedicated team delivering family mediation, emergency accommodation, and housing advice services that help prevent youth homelessness across the country. My progression from volunteer to national service manager reflects the opportunities, support, and belief that the organisation invests in its people. If you're looking for a place where your development is genuinely valued, your ambitions are supported, and your work creates lasting impact, this is a truly rewarding place to build your career. Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About the Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born click apply for full job details
Housing Options Manager Essex - Hybrid Rate: £500.00 per day (Umbrella) IR35 Status: Inside Initial Contract Length: 3-6 Months Start Date: ASAP Role Summary An experienced Housing Options Manager is required to lead a high-performing statutory Housing Options and Homelessness service within a Local Authority. The successful candidate will play a key role in shaping homelessness prevention services, developing housing strategies, advising senior leadership and elected Members, and building strong partnerships across health, housing, and voluntary sectors. What you will do as a Housing Options Manager Lead and manage the Council's statutory Housing Options and Homelessness service, ensuring full compliance with housing legislation and Council policy. Oversee homelessness assessments, housing advice, allocations, and registrations, ensuring services remain accessible to all communities. Develop and implement homelessness and housing strategies, translating policy into effective operational delivery. Prepare reports and present policy recommendations to Cabinet, Member Committees, and other democratic forums. Manage Member enquiries, MP correspondence, and formal complaints, ensuring timely, high-quality responses. Identify and secure external funding opportunities to support homelessness prevention initiatives and reduce reliance on temporary accommodation. Ensure budgetary, procurement, and legal responsibilities are effectively managed in line with financial regulations and corporate governance requirements. Support and advise the Head of Strategic Housing Services on operational performance, service development, and strategic priorities. What you will need as a Housing Options Manager Extensive experience managing or leading a statutory Housing Options or Homelessness service within a UK Local Authority. Expert knowledge of homelessness legislation, the Housing Act, Homelessness Code of Guidance, and relevant case law. Proven experience managing complex budgets and commissioning external accommodation providers. CIH Level 5 in Housing (or willingness to work towards achieving it). Strong leadership skills with a collaborative and supportive management style, capable of developing resilient, high-performing teams. Experience preparing and presenting reports within Local Authority governance frameworks. What's On Offer £500 per day (Umbrella). Initial 3-6 month contract with potential for extension. Opportunity to lead a critical frontline Housing Options service. Hybrid working arrangement Immediate start available for the right candidate. Application If you have the experience and expertise to lead a statutory Housing Options service and are looking for your next interim Local Government opportunity, we'd love to hear from you. Apply today or contact one of our specialist consultants for a confidential discussion about this Housing Options Manager opportunity.
Aug 04, 2026
Contractor
Housing Options Manager Essex - Hybrid Rate: £500.00 per day (Umbrella) IR35 Status: Inside Initial Contract Length: 3-6 Months Start Date: ASAP Role Summary An experienced Housing Options Manager is required to lead a high-performing statutory Housing Options and Homelessness service within a Local Authority. The successful candidate will play a key role in shaping homelessness prevention services, developing housing strategies, advising senior leadership and elected Members, and building strong partnerships across health, housing, and voluntary sectors. What you will do as a Housing Options Manager Lead and manage the Council's statutory Housing Options and Homelessness service, ensuring full compliance with housing legislation and Council policy. Oversee homelessness assessments, housing advice, allocations, and registrations, ensuring services remain accessible to all communities. Develop and implement homelessness and housing strategies, translating policy into effective operational delivery. Prepare reports and present policy recommendations to Cabinet, Member Committees, and other democratic forums. Manage Member enquiries, MP correspondence, and formal complaints, ensuring timely, high-quality responses. Identify and secure external funding opportunities to support homelessness prevention initiatives and reduce reliance on temporary accommodation. Ensure budgetary, procurement, and legal responsibilities are effectively managed in line with financial regulations and corporate governance requirements. Support and advise the Head of Strategic Housing Services on operational performance, service development, and strategic priorities. What you will need as a Housing Options Manager Extensive experience managing or leading a statutory Housing Options or Homelessness service within a UK Local Authority. Expert knowledge of homelessness legislation, the Housing Act, Homelessness Code of Guidance, and relevant case law. Proven experience managing complex budgets and commissioning external accommodation providers. CIH Level 5 in Housing (or willingness to work towards achieving it). Strong leadership skills with a collaborative and supportive management style, capable of developing resilient, high-performing teams. Experience preparing and presenting reports within Local Authority governance frameworks. What's On Offer £500 per day (Umbrella). Initial 3-6 month contract with potential for extension. Opportunity to lead a critical frontline Housing Options service. Hybrid working arrangement Immediate start available for the right candidate. Application If you have the experience and expertise to lead a statutory Housing Options service and are looking for your next interim Local Government opportunity, we'd love to hear from you. Apply today or contact one of our specialist consultants for a confidential discussion about this Housing Options Manager opportunity.
Reconnect Worker This is an exciting opportunity to join Depaul s team of Reconnect Workers across Manchester, and help prevent young people from experiencing homelessness. Position: Reconnect Worker Location: Manchester Contract : Permanent Hours: Part-time, 15 hours per week Salary: £ 29,242 (FTE including Manchester Weighting) Plus Pension and Other Benefits plus, Actual salary: £11,696.80 (inc. £1,200 GMW, without GMW actual salary is £10,496.80) Closing Date: Sunday 12th October 2025 About the Role With the support of your manager, you will deliver our Reconnect, mediation and family support service across Manchester. The role focuses on reducing family breakdown and preventing youth homelessness by supporting young people and families at key moments. You will manage a caseload of clients, including those in school, staying temporarily with volunteer hosts, or living in our accommodation services. You will provide tailored guidance and mediation to young people aged and their families, helping to improve communication, reduce conflict and strengthen relationships. This will involve one-to-one sessions, joint mediation and wider family support. You will also ensure the safe day-to-day running of the service, maintain accurate records, and contribute to our national prevention team to shape best practice in family and mediation work. Key Deliverables Work directly with young people aged and their families, delivering personalised guidance, mediation and support Carry a caseload of clients per full-time equivalent, acting as the named keyworker Process referrals from agencies to build and maintain a full caseload Complete risk assessments, needs assessments, change plans and outcome questionnaires with clients Build strong working relationships with colleagues, local agencies and statutory bodies to promote the service and support young people holistically Maintain clear, accurate and timely records in line with monitoring and evaluation requirements Support safeguarding procedures and advocate for young people and families where necessary Take part in networking, service promotion and collaborative work with schools and professionals Provide monthly reports to management for monitoring and fundraising purposes Keep up to date with sector developments and engage in training to enhance practice Work collaboratively with national family support colleagues to strengthen Depaul UK s prevention approach Operate in line with all Depaul UK policies and procedures, including safeguarding, EDI, health and safety and lone working About You You will need to have the following skills and experience: Significant experience working with young people and families in crisis; reflective, creative and solution-focused in your approach and committed to working in an assets-based way. To hold or complete a Level 4 Interpersonal Mediation Practitioner s Certificate (IMPC). Training will be provided if the candidate doesn t hold the qualification, but training will have to be completed before the end of the probation period. Experience of working independently and managing own caseload; self-motivated and able to prioritise tasks and carry out efficient organisation and administration. Experience of carrying out risk and needs assessments and support planning for clients. Ability to develop strong, collaborative and productive relationships with colleagues and key external agencies, promoting the value of our work and its impact on families. High level understanding of professional boundaries and ability to maintain impartiality Willingness and ability to travel independently and work from a number of different locations across the region. Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination. In return for working here, you will receive: A comprehensive training package tailored to your needs and role Flexible working model for suitable roles. 26 days annual leave rising to 30 after five years of service. Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave. Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service Employee Assistance Programme and access to the app 24/7 GP appointments, prescription service, health checks and nutrition advice. Discount vouchers including gym, retail, food & drink, travel, electricals and more. Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More Death in service (4x Base salary) Legal Advice line About the Organisation Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes. You may have experience in areas such as: Family Support Worker, Reconnect Worker, Support Worker, Social Care Worker, Mental Health Care Worker, Voluntary Worker, Mental Health Support Worker etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Oct 06, 2025
Full time
Reconnect Worker This is an exciting opportunity to join Depaul s team of Reconnect Workers across Manchester, and help prevent young people from experiencing homelessness. Position: Reconnect Worker Location: Manchester Contract : Permanent Hours: Part-time, 15 hours per week Salary: £ 29,242 (FTE including Manchester Weighting) Plus Pension and Other Benefits plus, Actual salary: £11,696.80 (inc. £1,200 GMW, without GMW actual salary is £10,496.80) Closing Date: Sunday 12th October 2025 About the Role With the support of your manager, you will deliver our Reconnect, mediation and family support service across Manchester. The role focuses on reducing family breakdown and preventing youth homelessness by supporting young people and families at key moments. You will manage a caseload of clients, including those in school, staying temporarily with volunteer hosts, or living in our accommodation services. You will provide tailored guidance and mediation to young people aged and their families, helping to improve communication, reduce conflict and strengthen relationships. This will involve one-to-one sessions, joint mediation and wider family support. You will also ensure the safe day-to-day running of the service, maintain accurate records, and contribute to our national prevention team to shape best practice in family and mediation work. Key Deliverables Work directly with young people aged and their families, delivering personalised guidance, mediation and support Carry a caseload of clients per full-time equivalent, acting as the named keyworker Process referrals from agencies to build and maintain a full caseload Complete risk assessments, needs assessments, change plans and outcome questionnaires with clients Build strong working relationships with colleagues, local agencies and statutory bodies to promote the service and support young people holistically Maintain clear, accurate and timely records in line with monitoring and evaluation requirements Support safeguarding procedures and advocate for young people and families where necessary Take part in networking, service promotion and collaborative work with schools and professionals Provide monthly reports to management for monitoring and fundraising purposes Keep up to date with sector developments and engage in training to enhance practice Work collaboratively with national family support colleagues to strengthen Depaul UK s prevention approach Operate in line with all Depaul UK policies and procedures, including safeguarding, EDI, health and safety and lone working About You You will need to have the following skills and experience: Significant experience working with young people and families in crisis; reflective, creative and solution-focused in your approach and committed to working in an assets-based way. To hold or complete a Level 4 Interpersonal Mediation Practitioner s Certificate (IMPC). Training will be provided if the candidate doesn t hold the qualification, but training will have to be completed before the end of the probation period. Experience of working independently and managing own caseload; self-motivated and able to prioritise tasks and carry out efficient organisation and administration. Experience of carrying out risk and needs assessments and support planning for clients. Ability to develop strong, collaborative and productive relationships with colleagues and key external agencies, promoting the value of our work and its impact on families. High level understanding of professional boundaries and ability to maintain impartiality Willingness and ability to travel independently and work from a number of different locations across the region. Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination. In return for working here, you will receive: A comprehensive training package tailored to your needs and role Flexible working model for suitable roles. 26 days annual leave rising to 30 after five years of service. Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave. Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service Employee Assistance Programme and access to the app 24/7 GP appointments, prescription service, health checks and nutrition advice. Discount vouchers including gym, retail, food & drink, travel, electricals and more. Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More Death in service (4x Base salary) Legal Advice line About the Organisation Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes. You may have experience in areas such as: Family Support Worker, Reconnect Worker, Support Worker, Social Care Worker, Mental Health Care Worker, Voluntary Worker, Mental Health Support Worker etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Specialist Homelessness Prevention Co-ordinator to play a pivotal role in our Homelessness Service in Central London and Ealing . Sounds great, what will I be doing? In this role, you will use your specialist knowledge of housing legislation, including the Homelessness Reduction Act 2017, to prevent and relieve homelessness through timely, proactive interventions. You will conduct comprehensive assessments and develop co-produced Personal Housing Plans that empower clients to resolve their housing issues where possible. By maintaining accurate, up-to-date records and following up on all actions promptly, you will ensure that risks of homelessness are minimised and statutory duties are met effectively. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for You will bring knowledge, experience, or relevant qualifications in housing and homelessness legislation, particularly in relation to private rented housing, the Homelessness Reduction Act, eviction, and tenants' rights. Alongside this, you will demonstrate a sound understanding of welfare benefits legislation, including welfare reform, as well as health and safety. With experience in addressing the causes of homelessness, you will be able to create effective interventions that support service users in achieving stability and progression. Highly organised and solution-focused, you thrive in fast-paced, outcome-driven environments and can manage a busy caseload in line with service standards. You will be confident in using databases and systems, ensuring accurate and timely case notes, plans, and outcomes. A proactive and flexible team player, you combine excellent communication skills with strong relationship-building abilities, whether working with colleagues, partners, or the public. With a strong work ethic, customer service focus, and a socially conscious outlook, you are motivated to deliver high-quality results that make a real difference. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Oct 06, 2025
Full time
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Specialist Homelessness Prevention Co-ordinator to play a pivotal role in our Homelessness Service in Central London and Ealing . Sounds great, what will I be doing? In this role, you will use your specialist knowledge of housing legislation, including the Homelessness Reduction Act 2017, to prevent and relieve homelessness through timely, proactive interventions. You will conduct comprehensive assessments and develop co-produced Personal Housing Plans that empower clients to resolve their housing issues where possible. By maintaining accurate, up-to-date records and following up on all actions promptly, you will ensure that risks of homelessness are minimised and statutory duties are met effectively. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for You will bring knowledge, experience, or relevant qualifications in housing and homelessness legislation, particularly in relation to private rented housing, the Homelessness Reduction Act, eviction, and tenants' rights. Alongside this, you will demonstrate a sound understanding of welfare benefits legislation, including welfare reform, as well as health and safety. With experience in addressing the causes of homelessness, you will be able to create effective interventions that support service users in achieving stability and progression. Highly organised and solution-focused, you thrive in fast-paced, outcome-driven environments and can manage a busy caseload in line with service standards. You will be confident in using databases and systems, ensuring accurate and timely case notes, plans, and outcomes. A proactive and flexible team player, you combine excellent communication skills with strong relationship-building abilities, whether working with colleagues, partners, or the public. With a strong work ethic, customer service focus, and a socially conscious outlook, you are motivated to deliver high-quality results that make a real difference. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Specialist Homelessness Prevention Co-ordinator to play a pivotal role in our Homelessness Service in Central London and Ealing . Sounds great, what will I be doing? In this role, you will use your specialist knowledge of housing legislation, including the Homelessness Reduction Act 2017, to prevent and relieve homelessness through timely, proactive interventions. You will conduct comprehensive assessments and develop co-produced Personal Housing Plans that empower clients to resolve their housing issues where possible. By maintaining accurate, up-to-date records and following up on all actions promptly, you will ensure that risks of homelessness are minimised and statutory duties are met effectively. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for You will bring knowledge, experience, or relevant qualifications in housing and homelessness legislation, particularly in relation to private rented housing, the Homelessness Reduction Act, eviction, and tenants' rights. Alongside this, you will demonstrate a sound understanding of welfare benefits legislation, including welfare reform, as well as health and safety. With experience in addressing the causes of homelessness, you will be able to create effective interventions that support service users in achieving stability and progression. Highly organised and solution-focused, you thrive in fast-paced, outcome-driven environments and can manage a busy caseload in line with service standards. You will be confident in using databases and systems, ensuring accurate and timely case notes, plans, and outcomes. A proactive and flexible team player, you combine excellent communication skills with strong relationship-building abilities, whether working with colleagues, partners, or the public. With a strong work ethic, customer service focus, and a socially conscious outlook, you are motivated to deliver high-quality results that make a real difference. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Oct 06, 2025
Full time
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Specialist Homelessness Prevention Co-ordinator to play a pivotal role in our Homelessness Service in Central London and Ealing . Sounds great, what will I be doing? In this role, you will use your specialist knowledge of housing legislation, including the Homelessness Reduction Act 2017, to prevent and relieve homelessness through timely, proactive interventions. You will conduct comprehensive assessments and develop co-produced Personal Housing Plans that empower clients to resolve their housing issues where possible. By maintaining accurate, up-to-date records and following up on all actions promptly, you will ensure that risks of homelessness are minimised and statutory duties are met effectively. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for You will bring knowledge, experience, or relevant qualifications in housing and homelessness legislation, particularly in relation to private rented housing, the Homelessness Reduction Act, eviction, and tenants' rights. Alongside this, you will demonstrate a sound understanding of welfare benefits legislation, including welfare reform, as well as health and safety. With experience in addressing the causes of homelessness, you will be able to create effective interventions that support service users in achieving stability and progression. Highly organised and solution-focused, you thrive in fast-paced, outcome-driven environments and can manage a busy caseload in line with service standards. You will be confident in using databases and systems, ensuring accurate and timely case notes, plans, and outcomes. A proactive and flexible team player, you combine excellent communication skills with strong relationship-building abilities, whether working with colleagues, partners, or the public. With a strong work ethic, customer service focus, and a socially conscious outlook, you are motivated to deliver high-quality results that make a real difference. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Specialist Homelessness Prevention Co-ordinator to play a pivotal role in our Homelessness Service in Central London and Ealing . Sounds great, what will I be doing? In this role, you will use your specialist knowledge of housing legislation, including the Homelessness Reduction Act 2017, to prevent and relieve homelessness through timely, proactive interventions. You will conduct comprehensive assessments and develop co-produced Personal Housing Plans that empower clients to resolve their housing issues where possible. By maintaining accurate, up-to-date records and following up on all actions promptly, you will ensure that risks of homelessness are minimised and statutory duties are met effectively. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for You will bring knowledge, experience, or relevant qualifications in housing and homelessness legislation, particularly in relation to private rented housing, the Homelessness Reduction Act, eviction, and tenants' rights. Alongside this, you will demonstrate a sound understanding of welfare benefits legislation, including welfare reform, as well as health and safety. With experience in addressing the causes of homelessness, you will be able to create effective interventions that support service users in achieving stability and progression. Highly organised and solution-focused, you thrive in fast-paced, outcome-driven environments and can manage a busy caseload in line with service standards. You will be confident in using databases and systems, ensuring accurate and timely case notes, plans, and outcomes. A proactive and flexible team player, you combine excellent communication skills with strong relationship-building abilities, whether working with colleagues, partners, or the public. With a strong work ethic, customer service focus, and a socially conscious outlook, you are motivated to deliver high-quality results that make a real difference. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Oct 06, 2025
Full time
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Specialist Homelessness Prevention Co-ordinator to play a pivotal role in our Homelessness Service in Central London and Ealing . Sounds great, what will I be doing? In this role, you will use your specialist knowledge of housing legislation, including the Homelessness Reduction Act 2017, to prevent and relieve homelessness through timely, proactive interventions. You will conduct comprehensive assessments and develop co-produced Personal Housing Plans that empower clients to resolve their housing issues where possible. By maintaining accurate, up-to-date records and following up on all actions promptly, you will ensure that risks of homelessness are minimised and statutory duties are met effectively. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for You will bring knowledge, experience, or relevant qualifications in housing and homelessness legislation, particularly in relation to private rented housing, the Homelessness Reduction Act, eviction, and tenants' rights. Alongside this, you will demonstrate a sound understanding of welfare benefits legislation, including welfare reform, as well as health and safety. With experience in addressing the causes of homelessness, you will be able to create effective interventions that support service users in achieving stability and progression. Highly organised and solution-focused, you thrive in fast-paced, outcome-driven environments and can manage a busy caseload in line with service standards. You will be confident in using databases and systems, ensuring accurate and timely case notes, plans, and outcomes. A proactive and flexible team player, you combine excellent communication skills with strong relationship-building abilities, whether working with colleagues, partners, or the public. With a strong work ethic, customer service focus, and a socially conscious outlook, you are motivated to deliver high-quality results that make a real difference. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Specialist Homelessness Prevention Co-ordinator to play a pivotal role in our Homelessness Service in Central London and Ealing . Sounds great, what will I be doing? In this role, you will use your specialist knowledge of housing legislation, including the Homelessness Reduction Act 2017, to prevent and relieve homelessness through timely, proactive interventions. You will conduct comprehensive assessments and develop co-produced Personal Housing Plans that empower clients to resolve their housing issues where possible. By maintaining accurate, up-to-date records and following up on all actions promptly, you will ensure that risks of homelessness are minimised and statutory duties are met effectively. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for You will bring knowledge, experience, or relevant qualifications in housing and homelessness legislation, particularly in relation to private rented housing, the Homelessness Reduction Act, eviction, and tenants' rights. Alongside this, you will demonstrate a sound understanding of welfare benefits legislation, including welfare reform, as well as health and safety. With experience in addressing the causes of homelessness, you will be able to create effective interventions that support service users in achieving stability and progression. Highly organised and solution-focused, you thrive in fast-paced, outcome-driven environments and can manage a busy caseload in line with service standards. You will be confident in using databases and systems, ensuring accurate and timely case notes, plans, and outcomes. A proactive and flexible team player, you combine excellent communication skills with strong relationship-building abilities, whether working with colleagues, partners, or the public. With a strong work ethic, customer service focus, and a socially conscious outlook, you are motivated to deliver high-quality results that make a real difference. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Oct 02, 2025
Full time
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Specialist Homelessness Prevention Co-ordinator to play a pivotal role in our Homelessness Service in Central London and Ealing . Sounds great, what will I be doing? In this role, you will use your specialist knowledge of housing legislation, including the Homelessness Reduction Act 2017, to prevent and relieve homelessness through timely, proactive interventions. You will conduct comprehensive assessments and develop co-produced Personal Housing Plans that empower clients to resolve their housing issues where possible. By maintaining accurate, up-to-date records and following up on all actions promptly, you will ensure that risks of homelessness are minimised and statutory duties are met effectively. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for You will bring knowledge, experience, or relevant qualifications in housing and homelessness legislation, particularly in relation to private rented housing, the Homelessness Reduction Act, eviction, and tenants' rights. Alongside this, you will demonstrate a sound understanding of welfare benefits legislation, including welfare reform, as well as health and safety. With experience in addressing the causes of homelessness, you will be able to create effective interventions that support service users in achieving stability and progression. Highly organised and solution-focused, you thrive in fast-paced, outcome-driven environments and can manage a busy caseload in line with service standards. You will be confident in using databases and systems, ensuring accurate and timely case notes, plans, and outcomes. A proactive and flexible team player, you combine excellent communication skills with strong relationship-building abilities, whether working with colleagues, partners, or the public. With a strong work ethic, customer service focus, and a socially conscious outlook, you are motivated to deliver high-quality results that make a real difference. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
