We are looking for an Implementation Support Executive to provide expert support to customers using our part and fully tracked services through WCMS. This is a varied role where you will troubleshoot issues, manage change requests, and support the setup of new services in line with service level agreements. You will work closely with customers, internal teams, and third-party OMS/WMS systems, ensuring services run smoothly and efficiently. The role also involves delivering system demonstrations, training sessions, and helping customers find the best ways to dispatch and manage orders. About the Role Key Responsibilities Manage and resolve internal and external customer queries via the ticket system within SLAs Log and update support tickets accurately, ensuring correct categorisation Deliver webinar demonstrations and training on Web Despatch Manage and test change requests via Jira and the Cherwell ticket system Set up additional Web Despatch users and configure email notifications Support customers with issue resolution across API and manual dispatch services Escalate technical issues to 3rd line support where required Assist with OMS updates and new service implementations Provide occasional support to the field implementation team Benefits Annual leave enhanced with long service. Company Pension Long service rewards: both financial and leave-based. Health cash plan. Life assurance scheme. Critical Illness cover Access to our prestige benefits and rewards portal. Career development opportunities. Access to a well-established Employee Assistance Programme provider. And other excellent benefits you'd expect from a market leader. Requirements Skills & Experience Strong communication skills with the ability to work with stakeholders at all levels Excellent organisation and problem-solving skills High attention to detail and ability to manage multiple priorities Relevant experience in a similar role Experience within the postal/parcel industry or fulfilment software platforms is desirable Understanding of OMS/WMS systems within e-commerce would be advantageous.
Aug 05, 2026
Full time
We are looking for an Implementation Support Executive to provide expert support to customers using our part and fully tracked services through WCMS. This is a varied role where you will troubleshoot issues, manage change requests, and support the setup of new services in line with service level agreements. You will work closely with customers, internal teams, and third-party OMS/WMS systems, ensuring services run smoothly and efficiently. The role also involves delivering system demonstrations, training sessions, and helping customers find the best ways to dispatch and manage orders. About the Role Key Responsibilities Manage and resolve internal and external customer queries via the ticket system within SLAs Log and update support tickets accurately, ensuring correct categorisation Deliver webinar demonstrations and training on Web Despatch Manage and test change requests via Jira and the Cherwell ticket system Set up additional Web Despatch users and configure email notifications Support customers with issue resolution across API and manual dispatch services Escalate technical issues to 3rd line support where required Assist with OMS updates and new service implementations Provide occasional support to the field implementation team Benefits Annual leave enhanced with long service. Company Pension Long service rewards: both financial and leave-based. Health cash plan. Life assurance scheme. Critical Illness cover Access to our prestige benefits and rewards portal. Career development opportunities. Access to a well-established Employee Assistance Programme provider. And other excellent benefits you'd expect from a market leader. Requirements Skills & Experience Strong communication skills with the ability to work with stakeholders at all levels Excellent organisation and problem-solving skills High attention to detail and ability to manage multiple priorities Relevant experience in a similar role Experience within the postal/parcel industry or fulfilment software platforms is desirable Understanding of OMS/WMS systems within e-commerce would be advantageous.
hackajob is collaborating with Barclays to connect them with exceptional professionals for this role. Join Barclays as Security Operations Manager - Cryptography. At Barclays, we are committed to protecting the integrity of our systems and the sensitive information entrusted to us by our customers and colleagues. As a Security Operations Manager, you will play a pivotal role in managing and monitoring the bank's cryptographic assets across all use cases, ensuring the confidentiality, integrity, and authenticity of critical data. Working as part of a global 24/7 security operations team, you will provide both business-as-usual (BAU) support and participate in an on-call rota, helping to maintain the resilience, security, and availability of Barclays' cryptographic infrastructure. This is an exciting opportunity to contribute to the protection of one of the world's leading financial institutions while working with cryptographic technologies in a dynamic and fast-paced environment. To be successful as a Security Operations Manager , you should have experience with; Crypto knowledge including Post Quantum, Experience of setting up and running operational and exec level reporting capabilities, running a programme of improvements and team management/prioritisation to deliver that and stakeholder management to support it. Previous crypto engineering knowledge (CLM platform knowledge from initial design) You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills This role will be based in Edinburgh Purpose of the role To manage and monitor the banks cryptographic assets, for all use cases, whilst ensuring the confidentiality, integrity, and authenticity of sensitive data, both through BAU support and On-Call support as part of a 24/7 global team. Accountabilities Collaboration with internal and external customers and stakeholders to understand and identify cryptographic needs across the organisation, sharing best practices including solutions to business applications and processes. Execution of security assessments and penetration testing to identify vulnerabilities in cryptographic implementations and procedures and guide the implementation of mitigation strategies and communicate findings to relevant findings to relevant senior stakeholders. Implementation and monitoring of cryptographic solutions used in various banking applications to ensure they function correctly and meet the Cryptography Standard. Development of training content for colleagues to share expertise on cryptographic concepts, best practice and security procedures in line with Standards and Industry regulations Contribute to the creation of technical documentation and specifications related to cryptographic designs and implementations. Provision of subject matter expertise in cryptography methodologies. To manage and support the service management of cryptography solutions consumed by the Bank globally, in line with Technology Controls and Standards, including but not limited to Incident/Problem/Change/Vulnerability Management. Understanding of industry cryptographic principles including algorithms, protocols and technologies including symmetric and asymmetric keys, digital signatures, key exchange and encryption. Advocate the improvement and implementation of security controls when appropriate. Presentation of complex ideas effectively to technical and non-technical audiences at all levels of Leadership. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Aug 05, 2026
Full time
hackajob is collaborating with Barclays to connect them with exceptional professionals for this role. Join Barclays as Security Operations Manager - Cryptography. At Barclays, we are committed to protecting the integrity of our systems and the sensitive information entrusted to us by our customers and colleagues. As a Security Operations Manager, you will play a pivotal role in managing and monitoring the bank's cryptographic assets across all use cases, ensuring the confidentiality, integrity, and authenticity of critical data. Working as part of a global 24/7 security operations team, you will provide both business-as-usual (BAU) support and participate in an on-call rota, helping to maintain the resilience, security, and availability of Barclays' cryptographic infrastructure. This is an exciting opportunity to contribute to the protection of one of the world's leading financial institutions while working with cryptographic technologies in a dynamic and fast-paced environment. To be successful as a Security Operations Manager , you should have experience with; Crypto knowledge including Post Quantum, Experience of setting up and running operational and exec level reporting capabilities, running a programme of improvements and team management/prioritisation to deliver that and stakeholder management to support it. Previous crypto engineering knowledge (CLM platform knowledge from initial design) You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills This role will be based in Edinburgh Purpose of the role To manage and monitor the banks cryptographic assets, for all use cases, whilst ensuring the confidentiality, integrity, and authenticity of sensitive data, both through BAU support and On-Call support as part of a 24/7 global team. Accountabilities Collaboration with internal and external customers and stakeholders to understand and identify cryptographic needs across the organisation, sharing best practices including solutions to business applications and processes. Execution of security assessments and penetration testing to identify vulnerabilities in cryptographic implementations and procedures and guide the implementation of mitigation strategies and communicate findings to relevant findings to relevant senior stakeholders. Implementation and monitoring of cryptographic solutions used in various banking applications to ensure they function correctly and meet the Cryptography Standard. Development of training content for colleagues to share expertise on cryptographic concepts, best practice and security procedures in line with Standards and Industry regulations Contribute to the creation of technical documentation and specifications related to cryptographic designs and implementations. Provision of subject matter expertise in cryptography methodologies. To manage and support the service management of cryptography solutions consumed by the Bank globally, in line with Technology Controls and Standards, including but not limited to Incident/Problem/Change/Vulnerability Management. Understanding of industry cryptographic principles including algorithms, protocols and technologies including symmetric and asymmetric keys, digital signatures, key exchange and encryption. Advocate the improvement and implementation of security controls when appropriate. Presentation of complex ideas effectively to technical and non-technical audiences at all levels of Leadership. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
PROJECT MANAGER Liverpool Area Hybrid UK Travel Circa 60,000 + Car Allowance + Mileage ABOUT THE BUSINESS Our client is a rapidly growing technology business that partners with manufacturers across the UK to improve operational performance through innovative digital solutions. This isn't a traditional IT project management role. Instead, it's an opportunity for someone with a manufacturing background to lead customer implementations and help operational teams successfully adopt new technology. THE ROLE You'll take ownership of customer implementation projects from contract handover through to successful go-live and operational adoption. Working closely with internal technical specialists, you'll become the primary point of contact throughout the delivery journey, ensuring projects remain on track while building trusted relationships with customers. This role is focused on delivering operational change, not just technical deployment. Success is measured by the quality of delivery, customer confidence, and how effectively solutions become embedded into day-to-day operations. WHAT YOU'LL BE DOING Managing end-to-end customer implementation projects from kick-off through to successful go-live Running structured onboarding and discovery sessions to understand customer requirements, operational processes and project objectives Managing project plans, timelines, milestones, risks and customer communications throughout delivery Acting as the primary point of contact for customers, building strong working relationships and managing expectations throughout the implementation journey Working closely with internal technical and field-based teams to coordinate successful deployments Leading regular project governance meetings, providing progress updates and proactively resolving issues before they impact delivery Supporting customers with training and change management to ensure solutions are successfully adopted within their operation Using your manufacturing knowledge to understand production challenges and tailor implementations around operational requirements Ensuring projects are fully validated before sign-off and smoothly transitioned into Business as Usual Identifying opportunities to improve implementation processes and enhance the overall customer experience WHAT THEY'RE LOOKING FOR This role would suit someone who has delivered projects, operational improvements or process change within a manufacturing environment. Experience delivering structured projects within live manufacturing environments Strong stakeholder management skills with the confidence to communicate at all levels, from shop floor to senior leadership Excellent organisational skills with the ability to manage multiple projects simultaneously A practical, customer-focused approach to problem solving and project delivery The ability to translate technical concepts into operational language that resonates with manufacturing teams Confidence to challenge assumptions, manage project scope and maintain delivery standards Willingness to travel regularly to customer sites across the UK Desirable: Experience within Food & Beverage or FMCG manufacturing PRINCE2, PMP or equivalent Project Management qualification This is an opportunity to take your manufacturing experience beyond a single site and work with a variety of manufacturers across the UK. You'll play a key role in delivering projects that improve operational performance, working closely with customers to ensure new solutions are successfully implemented, adopted and deliver lasting value. If you enjoy leading projects, building relationships and driving operational change within manufacturing, we'd love to hear from you.
Aug 05, 2026
Full time
PROJECT MANAGER Liverpool Area Hybrid UK Travel Circa 60,000 + Car Allowance + Mileage ABOUT THE BUSINESS Our client is a rapidly growing technology business that partners with manufacturers across the UK to improve operational performance through innovative digital solutions. This isn't a traditional IT project management role. Instead, it's an opportunity for someone with a manufacturing background to lead customer implementations and help operational teams successfully adopt new technology. THE ROLE You'll take ownership of customer implementation projects from contract handover through to successful go-live and operational adoption. Working closely with internal technical specialists, you'll become the primary point of contact throughout the delivery journey, ensuring projects remain on track while building trusted relationships with customers. This role is focused on delivering operational change, not just technical deployment. Success is measured by the quality of delivery, customer confidence, and how effectively solutions become embedded into day-to-day operations. WHAT YOU'LL BE DOING Managing end-to-end customer implementation projects from kick-off through to successful go-live Running structured onboarding and discovery sessions to understand customer requirements, operational processes and project objectives Managing project plans, timelines, milestones, risks and customer communications throughout delivery Acting as the primary point of contact for customers, building strong working relationships and managing expectations throughout the implementation journey Working closely with internal technical and field-based teams to coordinate successful deployments Leading regular project governance meetings, providing progress updates and proactively resolving issues before they impact delivery Supporting customers with training and change management to ensure solutions are successfully adopted within their operation Using your manufacturing knowledge to understand production challenges and tailor implementations around operational requirements Ensuring projects are fully validated before sign-off and smoothly transitioned into Business as Usual Identifying opportunities to improve implementation processes and enhance the overall customer experience WHAT THEY'RE LOOKING FOR This role would suit someone who has delivered projects, operational improvements or process change within a manufacturing environment. Experience delivering structured projects within live manufacturing environments Strong stakeholder management skills with the confidence to communicate at all levels, from shop floor to senior leadership Excellent organisational skills with the ability to manage multiple projects simultaneously A practical, customer-focused approach to problem solving and project delivery The ability to translate technical concepts into operational language that resonates with manufacturing teams Confidence to challenge assumptions, manage project scope and maintain delivery standards Willingness to travel regularly to customer sites across the UK Desirable: Experience within Food & Beverage or FMCG manufacturing PRINCE2, PMP or equivalent Project Management qualification This is an opportunity to take your manufacturing experience beyond a single site and work with a variety of manufacturers across the UK. You'll play a key role in delivering projects that improve operational performance, working closely with customers to ensure new solutions are successfully implemented, adopted and deliver lasting value. If you enjoy leading projects, building relationships and driving operational change within manufacturing, we'd love to hear from you.
SharePoint Consultant - Remote - Permanent - £45,000pa DOE + benefits - (RL8207) Location: Fully Remote Salary: £45,000 per annum + benefits The Client: Our client is a specialist Microsoft consultancy and technology partner that helps organisations maximise the value of their Microsoft 365 investment. They deliver innovative document management, records management, and information governance solutions, combining consultancy expertise with modern Microsoft technologies including SharePoint Online, Microsoft 365, Power Platform, and AI-driven solutions. Known for their collaborative culture and customer-first approach, they offer employees the opportunity to work on impactful projects while gaining exposure to the latest developments across the Microsoft ecosystem. The Candidate: We're looking for a practical, client-focused SharePoint professional who enjoys delivering solutions that solve real business challenges. You'll be comfortable working directly with stakeholders, configuring Microsoft 365 and SharePoint Online environments, and supporting projects from implementation through to go-live. You will have strong problem-solving skills, excellent communication abilities, and a genuine interest in document management, records management, and information governance. Whether you've gained your experience in consultancy or an internal IT environment, you'll be someone who takes pride in delivering high-quality outcomes for customers. The Job: This is an excellent opportunity to join a growing Professional Services team delivering SharePoint and Microsoft 365-based document management solutions. Working alongside experienced Solution Architects and Technical Leads, you'll be responsible for configuring, deploying, and supporting solutions within SharePoint Online and Microsoft 365 environments. The role will involve solution implementation, content migration projects, stakeholder engagement, user training, testing, and post-implementation support. You'll play a key role in helping customers adopt modern ways of working while ensuring solutions align with business requirements and industry best practices. Key Requirements: 2-5 years' experience implementing Microsoft 365 and SharePoint Online solutions. Strong knowledge of SharePoint Online administration and configuration. Experience working with document management, records management, or information governance solutions. Understanding of SharePoint Sites, Document Libraries, Lists, Metadata, Content Types, and Permissions. Experience supporting data and content migration projects. Strong troubleshooting and problem-solving skills. Excellent communication and stakeholder management abilities. Ability to deliver workshops, demonstrations, and user training sessions. Experience supporting testing activities including UAT and solution deployment. Comfortable working directly with customers in a consultancy or customer-facing environment. Desirable Skills: Microsoft Purview knowledge and records management experience. Experience with Power Automate and Microsoft Lists. Understanding of information governance best practices. Relevant Microsoft 365 or SharePoint certifications. Experience delivering document or records management implementations. Benefits: Fully remote working. Exposure to cutting-edge Microsoft technologies. Collaborative and supportive team culture. Quarterly team meetups. High-spec equipment provided. 25 days holiday plus bank holidays. Pension scheme. Private healthcare. To apply for this SharePoint Consultant permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Aug 04, 2026
Full time
SharePoint Consultant - Remote - Permanent - £45,000pa DOE + benefits - (RL8207) Location: Fully Remote Salary: £45,000 per annum + benefits The Client: Our client is a specialist Microsoft consultancy and technology partner that helps organisations maximise the value of their Microsoft 365 investment. They deliver innovative document management, records management, and information governance solutions, combining consultancy expertise with modern Microsoft technologies including SharePoint Online, Microsoft 365, Power Platform, and AI-driven solutions. Known for their collaborative culture and customer-first approach, they offer employees the opportunity to work on impactful projects while gaining exposure to the latest developments across the Microsoft ecosystem. The Candidate: We're looking for a practical, client-focused SharePoint professional who enjoys delivering solutions that solve real business challenges. You'll be comfortable working directly with stakeholders, configuring Microsoft 365 and SharePoint Online environments, and supporting projects from implementation through to go-live. You will have strong problem-solving skills, excellent communication abilities, and a genuine interest in document management, records management, and information governance. Whether you've gained your experience in consultancy or an internal IT environment, you'll be someone who takes pride in delivering high-quality outcomes for customers. The Job: This is an excellent opportunity to join a growing Professional Services team delivering SharePoint and Microsoft 365-based document management solutions. Working alongside experienced Solution Architects and Technical Leads, you'll be responsible for configuring, deploying, and supporting solutions within SharePoint Online and Microsoft 365 environments. The role will involve solution implementation, content migration projects, stakeholder engagement, user training, testing, and post-implementation support. You'll play a key role in helping customers adopt modern ways of working while ensuring solutions align with business requirements and industry best practices. Key Requirements: 2-5 years' experience implementing Microsoft 365 and SharePoint Online solutions. Strong knowledge of SharePoint Online administration and configuration. Experience working with document management, records management, or information governance solutions. Understanding of SharePoint Sites, Document Libraries, Lists, Metadata, Content Types, and Permissions. Experience supporting data and content migration projects. Strong troubleshooting and problem-solving skills. Excellent communication and stakeholder management abilities. Ability to deliver workshops, demonstrations, and user training sessions. Experience supporting testing activities including UAT and solution deployment. Comfortable working directly with customers in a consultancy or customer-facing environment. Desirable Skills: Microsoft Purview knowledge and records management experience. Experience with Power Automate and Microsoft Lists. Understanding of information governance best practices. Relevant Microsoft 365 or SharePoint certifications. Experience delivering document or records management implementations. Benefits: Fully remote working. Exposure to cutting-edge Microsoft technologies. Collaborative and supportive team culture. Quarterly team meetups. High-spec equipment provided. 25 days holiday plus bank holidays. Pension scheme. Private healthcare. To apply for this SharePoint Consultant permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Business Change Lead - SAP Ariba Transformation Programme Fixed Term Contract. Help shape the future of Thames Water through one of our most significant transformation programmes. Thames Water are looking for an experienced Business Change Lead on a fixed term contract until December 2027 to drive the people side of change for the implementation of SAP Ariba, a key part of Thames Water's £30m SAP ERP Cloud Apps Programme. This role is about far more than implementing technology. It's about enabling business transformation by helping people, processes and technology come together to create a more connected, efficient and resilient organisation. Working across Procurement, Commercial, Finance and Corporate Services, your focus will be on ensuring the business is ready to embrace new ways of working and realise the benefits of a modern ERP platform. As our Change Lead, you will: Lead and deliver the change management approach for the SAP Ariba implementation that aligns people, processes and technology Develop strong stakeholder engagement, communications and business readiness plans, building confidence, commitment and shared ownership across the organisation. Manage change impact assessments that help teams understand how new ways of working will shape roles, processes, capabilities and behaviours. Build a Change Champion Network that inspires collaboration, accelerates adoption and embeds sustainable change. Partner with functional teams to develop training strategies, engagement and adoption Manage reporting that supports informed decisions, reduces risk and keeps the programme moving forward. Support successful go live, hypercare and benefit realisation activities that help the organisation maximise value and confidently embed new ways of working for the future. What you should bring to the role Proven experience of leading business change management across large-scale transformation programmes, delivering sustainable outcomes. Experience supporting ERP implementations, ideally SAP Ariba, with a deep understanding of the people side of technology-enabled change. The ability to build trusted relationships, influence senior leaders and engage stakeholders at every level of the organisation. Expertise in change impact assessment, communications, training and business readiness, learning and adoption. Knowledge and practical application of recognised change methodologies such as Prosci, ADKAR or equivalent. Experience working across complex organisations, partnering effectively with business leaders, delivery teams and third-party implementation partners. A recognised Change Management qualification (Prosci, CCMP or equivalent). This is an exciting opportunity to help shape one of Thames Water's most significant business transformation programmes. Working alongside senior leaders and colleagues across the business, you'll play a key role in delivering meaningful change, enabling new ways of working and creating lasting business value. If you're passionate about bringing people on the transformation journey, building engagement and turning change into lasting success, we'd love to hear from you. What's in it for you? A starting salary of £70,000 per annum 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Car Allowance. Annual Bonus. Private Medical Health Care. Performance-related pay plan directly linked to company performance measures and targets. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Aug 03, 2026
Full time
Business Change Lead - SAP Ariba Transformation Programme Fixed Term Contract. Help shape the future of Thames Water through one of our most significant transformation programmes. Thames Water are looking for an experienced Business Change Lead on a fixed term contract until December 2027 to drive the people side of change for the implementation of SAP Ariba, a key part of Thames Water's £30m SAP ERP Cloud Apps Programme. This role is about far more than implementing technology. It's about enabling business transformation by helping people, processes and technology come together to create a more connected, efficient and resilient organisation. Working across Procurement, Commercial, Finance and Corporate Services, your focus will be on ensuring the business is ready to embrace new ways of working and realise the benefits of a modern ERP platform. As our Change Lead, you will: Lead and deliver the change management approach for the SAP Ariba implementation that aligns people, processes and technology Develop strong stakeholder engagement, communications and business readiness plans, building confidence, commitment and shared ownership across the organisation. Manage change impact assessments that help teams understand how new ways of working will shape roles, processes, capabilities and behaviours. Build a Change Champion Network that inspires collaboration, accelerates adoption and embeds sustainable change. Partner with functional teams to develop training strategies, engagement and adoption Manage reporting that supports informed decisions, reduces risk and keeps the programme moving forward. Support successful go live, hypercare and benefit realisation activities that help the organisation maximise value and confidently embed new ways of working for the future. What you should bring to the role Proven experience of leading business change management across large-scale transformation programmes, delivering sustainable outcomes. Experience supporting ERP implementations, ideally SAP Ariba, with a deep understanding of the people side of technology-enabled change. The ability to build trusted relationships, influence senior leaders and engage stakeholders at every level of the organisation. Expertise in change impact assessment, communications, training and business readiness, learning and adoption. Knowledge and practical application of recognised change methodologies such as Prosci, ADKAR or equivalent. Experience working across complex organisations, partnering effectively with business leaders, delivery teams and third-party implementation partners. A recognised Change Management qualification (Prosci, CCMP or equivalent). This is an exciting opportunity to help shape one of Thames Water's most significant business transformation programmes. Working alongside senior leaders and colleagues across the business, you'll play a key role in delivering meaningful change, enabling new ways of working and creating lasting business value. If you're passionate about bringing people on the transformation journey, building engagement and turning change into lasting success, we'd love to hear from you. What's in it for you? A starting salary of £70,000 per annum 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Car Allowance. Annual Bonus. Private Medical Health Care. Performance-related pay plan directly linked to company performance measures and targets. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Noble Recruiting has an exciting opportunity on behalf of our client for a Service Charges & Rent Manager to take operational responsibility for the effective management, administration, and communication of service charges and rent processes across a housing portfolio of 7,000+ homes, including homeowners, freeholders, estates, and garages. This leadership role ensures compliance, accuracy, transparency, and high customer satisfaction while driving continuous improvement and managing a customer-facing team. Key Responsibilities: Develop, implement, and manage annual service charge budgets, ensuring accuracy and transparency. Issue annual rent and service charge notifications in line with regulatory requirements and best practice. Provide clear breakdowns of charges with transparent explanations of cost changes. Ensure compliance with relevant legislation (e.g., Leasehold Reform Act, Landlord & Tenant Act 1985, Housing Acts). Oversee estate charges, utility billing, and sinking funds. Respond to resident queries and explain charges clearly. Work with contractors, suppliers, and internal teams to ensure agreed service standards. Lead implementation of new systems and technologies to improve service delivery. Present financial and compliance reports to Boards, Committees, and other governance groups. Develop strategic plans, including training, quality assurance, and annual service improvements. Requirements Education & Qualifications: Degree or equivalent professional experience (essential). Evidence of continued professional development (essential). CIH Level 3 or above, or working towards it (desirable). Experience: Extensive service charge and rent management experience within housing or property. Experience managing complex service charges, estate charges, and varied rent models. Strong knowledge of leasehold management and Section 20 consultation processes. Experience managing contractors and external managing agents. Leadership of customer-facing teams with a proven record of KPI delivery and customer excellence. Experience leading change initiatives, system implementations, and presenting financial/compliance reports to senior stakeholders. Experience interpreting housing legislation, regulatory changes, and managing internal and external stakeholders. Skills, Knowledge & Abilities: Strong knowledge of housing legislation, service charges, rents, and regulatory frameworks. Knowledge of the Regulator of Social Housing Consumer Standards (2024) and upcoming reforms. Advanced budgeting, forecasting, and financial modelling skills. Ability to explain complex financial information in plain English. Strong leadership, coaching, customer service, complaint resolution, analytical, reporting, and problem-solving skills. High attention to detail, proficiency in Microsoft Office (especially Excel) and housing management systems. Personal Attributes: Collaborative with excellent stakeholder management skills. Highly organised, able to manage competing priorities. Proactive, solutions-focused, and committed to continuous improvement and service excellence. Important Notice Noble Recruiting Limited, based in Billericay, Essex, is an Equal Opportunities Employer. With over 17 years of industry experience, we specialise in permanent recruitment and the provision of temporary workers. By submitting your application, you consent to the processing of your personal data by Noble Recruiting Limited. For further details on how we manage applicant data, please refer to our Privacy Policy on our website. Application Status: Due to the high volume of applications received, if you do not hear from us within 14 days, your application has unfortunately not been successful on this occasion.
Aug 03, 2026
Full time
Noble Recruiting has an exciting opportunity on behalf of our client for a Service Charges & Rent Manager to take operational responsibility for the effective management, administration, and communication of service charges and rent processes across a housing portfolio of 7,000+ homes, including homeowners, freeholders, estates, and garages. This leadership role ensures compliance, accuracy, transparency, and high customer satisfaction while driving continuous improvement and managing a customer-facing team. Key Responsibilities: Develop, implement, and manage annual service charge budgets, ensuring accuracy and transparency. Issue annual rent and service charge notifications in line with regulatory requirements and best practice. Provide clear breakdowns of charges with transparent explanations of cost changes. Ensure compliance with relevant legislation (e.g., Leasehold Reform Act, Landlord & Tenant Act 1985, Housing Acts). Oversee estate charges, utility billing, and sinking funds. Respond to resident queries and explain charges clearly. Work with contractors, suppliers, and internal teams to ensure agreed service standards. Lead implementation of new systems and technologies to improve service delivery. Present financial and compliance reports to Boards, Committees, and other governance groups. Develop strategic plans, including training, quality assurance, and annual service improvements. Requirements Education & Qualifications: Degree or equivalent professional experience (essential). Evidence of continued professional development (essential). CIH Level 3 or above, or working towards it (desirable). Experience: Extensive service charge and rent management experience within housing or property. Experience managing complex service charges, estate charges, and varied rent models. Strong knowledge of leasehold management and Section 20 consultation processes. Experience managing contractors and external managing agents. Leadership of customer-facing teams with a proven record of KPI delivery and customer excellence. Experience leading change initiatives, system implementations, and presenting financial/compliance reports to senior stakeholders. Experience interpreting housing legislation, regulatory changes, and managing internal and external stakeholders. Skills, Knowledge & Abilities: Strong knowledge of housing legislation, service charges, rents, and regulatory frameworks. Knowledge of the Regulator of Social Housing Consumer Standards (2024) and upcoming reforms. Advanced budgeting, forecasting, and financial modelling skills. Ability to explain complex financial information in plain English. Strong leadership, coaching, customer service, complaint resolution, analytical, reporting, and problem-solving skills. High attention to detail, proficiency in Microsoft Office (especially Excel) and housing management systems. Personal Attributes: Collaborative with excellent stakeholder management skills. Highly organised, able to manage competing priorities. Proactive, solutions-focused, and committed to continuous improvement and service excellence. Important Notice Noble Recruiting Limited, based in Billericay, Essex, is an Equal Opportunities Employer. With over 17 years of industry experience, we specialise in permanent recruitment and the provision of temporary workers. By submitting your application, you consent to the processing of your personal data by Noble Recruiting Limited. For further details on how we manage applicant data, please refer to our Privacy Policy on our website. Application Status: Due to the high volume of applications received, if you do not hear from us within 14 days, your application has unfortunately not been successful on this occasion.
Are you experienced within the Travel Industry and knowledgeable of all things flight / GDS? Do you have a strong understanding of Travelport, amongst other CRS systems? We have the role for you! We are working with a well-established Corporate / Leisure Travel association, who are looking for a GDS whizz, to join the team within a Support Specialist position in London. This position provides all levels of GDS and technical product support to the companies advisors and internal departments, requiring assistance to resolve issues that could affect multiple points of the support structure. The role: Support queries raised to the GDS Help Desk (Service desk) Assist with GDS related questions (Formats, workflow, processes and configurations) Manage all new advisors onboarding and offboarding (Agency implementations) Set up new corporate clients (create profiles-Sabre/Client Base/Umbrella Faces) Support Implementation of new client OBTs/BTA cards Create bespoke solutions (processes/scripts) as required by the business to support internal or Advisor needs. Support new product developments and rollouts that encroach on the GDS. GDS Software installation & support Support GDS Hotel rate code loading and ongoing maintenance Set up / troubleshoot bespoke itinerary configurations (TripCase / Navitas Itin-X) Manage/Support all processes that flow into/out of the GDS (this includes Advisor processes front end, through to our back-offices (Dolphin/Agresso Net Suite) Identify and share changes and updates related to the GDS with operational leaders. Set up / Support Sabre Red apps and scripts. Set up / Support Galileo Navitas products. Scriptwriting (Smart buttons-Travelport, Workflows-Sabre, Smartflows-Amadeus Support Compleat (mid-office) updates where required. Support GDS audits as and when required. Support questions and troubleshoot for all GDS & GDS Tools Evaluate and escalate where training needs are identified (Advisors). Evaluate and escalate issues to IT and other operational teams where necessary. Keep up to date with all changes to procedures/processes within the Travel Technologies team and other operational teams. Ensure that all internal process documents are kept up to date. Identify and share improvements suggestions to processes and procedures within the operations team / wider UK teams to enhance advisor and internal team processes. The person: Advanced knowledge of the travel industry is essential. 3 -5 years' experience (fully proficient) working with Travelport (back end) Travelport script knowledge essential - Smart Buttons preferably Thrives in a fast-paced environment and can easily adapt to the rapidly changing priorities of the business. Ability to move projects and share updates in a timely manner with the project owner. Ability to manage multiple projects/tasks simultaneously and prioritize own workload. Excellent oral and written communication skills are essential. Must have exceptional customer service skills. Flexibility to support the needs of the business. The package: A salary of circa 40,000 (depending on experience) Hybrid working (Lovely West End offices) - fully remote also considered for the right candidate Statutory Pension Scheme Annual Leave Entitlement: 25 days plus 8 public holidays Medicash Level 2 BUPA Dental Level 1 Discretionary Bonus of 5% Life Insurance 2 x Annual salary Health Assured EAP Interested? Please click APPLY or contact (url removed)
Aug 03, 2026
Full time
Are you experienced within the Travel Industry and knowledgeable of all things flight / GDS? Do you have a strong understanding of Travelport, amongst other CRS systems? We have the role for you! We are working with a well-established Corporate / Leisure Travel association, who are looking for a GDS whizz, to join the team within a Support Specialist position in London. This position provides all levels of GDS and technical product support to the companies advisors and internal departments, requiring assistance to resolve issues that could affect multiple points of the support structure. The role: Support queries raised to the GDS Help Desk (Service desk) Assist with GDS related questions (Formats, workflow, processes and configurations) Manage all new advisors onboarding and offboarding (Agency implementations) Set up new corporate clients (create profiles-Sabre/Client Base/Umbrella Faces) Support Implementation of new client OBTs/BTA cards Create bespoke solutions (processes/scripts) as required by the business to support internal or Advisor needs. Support new product developments and rollouts that encroach on the GDS. GDS Software installation & support Support GDS Hotel rate code loading and ongoing maintenance Set up / troubleshoot bespoke itinerary configurations (TripCase / Navitas Itin-X) Manage/Support all processes that flow into/out of the GDS (this includes Advisor processes front end, through to our back-offices (Dolphin/Agresso Net Suite) Identify and share changes and updates related to the GDS with operational leaders. Set up / Support Sabre Red apps and scripts. Set up / Support Galileo Navitas products. Scriptwriting (Smart buttons-Travelport, Workflows-Sabre, Smartflows-Amadeus Support Compleat (mid-office) updates where required. Support GDS audits as and when required. Support questions and troubleshoot for all GDS & GDS Tools Evaluate and escalate where training needs are identified (Advisors). Evaluate and escalate issues to IT and other operational teams where necessary. Keep up to date with all changes to procedures/processes within the Travel Technologies team and other operational teams. Ensure that all internal process documents are kept up to date. Identify and share improvements suggestions to processes and procedures within the operations team / wider UK teams to enhance advisor and internal team processes. The person: Advanced knowledge of the travel industry is essential. 3 -5 years' experience (fully proficient) working with Travelport (back end) Travelport script knowledge essential - Smart Buttons preferably Thrives in a fast-paced environment and can easily adapt to the rapidly changing priorities of the business. Ability to move projects and share updates in a timely manner with the project owner. Ability to manage multiple projects/tasks simultaneously and prioritize own workload. Excellent oral and written communication skills are essential. Must have exceptional customer service skills. Flexibility to support the needs of the business. The package: A salary of circa 40,000 (depending on experience) Hybrid working (Lovely West End offices) - fully remote also considered for the right candidate Statutory Pension Scheme Annual Leave Entitlement: 25 days plus 8 public holidays Medicash Level 2 BUPA Dental Level 1 Discretionary Bonus of 5% Life Insurance 2 x Annual salary Health Assured EAP Interested? Please click APPLY or contact (url removed)
Are you experienced within the Travel Industry and knowledgeable of all things flight / GDS? Do you have a strong understanding of Travelport, amongst other CRS systems? We have the role for you! We are working with a well-established Corporate / Leisure Travel association, who are looking for a GDS whizz, to join the team within a Support Specialist position in London. This position provides all levels of GDS and technical product support to the companies advisors and internal departments, requiring assistance to resolve issues that could affect multiple points of the support structure. The role: Support queries raised to the GDS Help Desk (Service desk) Assist with GDS related questions (Formats, workflow, processes and configurations) Manage all new advisors onboarding and offboarding (Agency implementations) Set up new corporate clients (create profiles-Sabre/Client Base/Umbrella Faces) Support Implementation of new client OBTs/BTA cards Create bespoke solutions (processes/scripts) as required by the business to support internal or Advisor needs. Support new product developments and rollouts that encroach on the GDS. GDS Software installation & support Support GDS Hotel rate code loading and ongoing maintenance Set up / troubleshoot bespoke itinerary configurations (TripCase / Navitas Itin-X) Manage/Support all processes that flow into/out of the GDS (this includes Advisor processes front end, through to our back-offices (Dolphin/Agresso Net Suite) Identify and share changes and updates related to the GDS with operational leaders. Set up / Support Sabre Red apps and scripts. Set up / Support Galileo Navitas products. Scriptwriting (Smart buttons-Travelport, Workflows-Sabre, Smartflows-Amadeus Support Compleat (mid-office) updates where required. Support GDS audits as and when required. Support questions and troubleshoot for all GDS & GDS Tools Evaluate and escalate where training needs are identified (Advisors). Evaluate and escalate issues to IT and other operational teams where necessary. Keep up to date with all changes to procedures/processes within the Travel Technologies team and other operational teams. Ensure that all internal process documents are kept up to date. Identify and share improvements suggestions to processes and procedures within the operations team / wider UK teams to enhance advisor and internal team processes. The person: Advanced knowledge of the travel industry is essential. 3 -5 years' experience (fully proficient) working with Travelport (back end) Travelport script knowledge essential - Smart Buttons preferably Thrives in a fast-paced environment and can easily adapt to the rapidly changing priorities of the business. Ability to move projects and share updates in a timely manner with the project owner. Ability to manage multiple projects/tasks simultaneously and prioritize own workload. Excellent oral and written communication skills are essential. Must have exceptional customer service skills. Flexibility to support the needs of the business. The package: A salary of circa 40,000 (depending on experience) Hybrid working (Lovely West End offices) - fully remote also considered for the right candidate Statutory Pension Scheme Annual Leave Entitlement: 25 days plus 8 public holidays Medicash Level 2 BUPA Dental Level 1 Discretionary Bonus of 5% Life Insurance 2 x Annual salary Health Assured EAP Interested? Please click APPLY or contact (url removed)
Aug 01, 2026
Full time
Are you experienced within the Travel Industry and knowledgeable of all things flight / GDS? Do you have a strong understanding of Travelport, amongst other CRS systems? We have the role for you! We are working with a well-established Corporate / Leisure Travel association, who are looking for a GDS whizz, to join the team within a Support Specialist position in London. This position provides all levels of GDS and technical product support to the companies advisors and internal departments, requiring assistance to resolve issues that could affect multiple points of the support structure. The role: Support queries raised to the GDS Help Desk (Service desk) Assist with GDS related questions (Formats, workflow, processes and configurations) Manage all new advisors onboarding and offboarding (Agency implementations) Set up new corporate clients (create profiles-Sabre/Client Base/Umbrella Faces) Support Implementation of new client OBTs/BTA cards Create bespoke solutions (processes/scripts) as required by the business to support internal or Advisor needs. Support new product developments and rollouts that encroach on the GDS. GDS Software installation & support Support GDS Hotel rate code loading and ongoing maintenance Set up / troubleshoot bespoke itinerary configurations (TripCase / Navitas Itin-X) Manage/Support all processes that flow into/out of the GDS (this includes Advisor processes front end, through to our back-offices (Dolphin/Agresso Net Suite) Identify and share changes and updates related to the GDS with operational leaders. Set up / Support Sabre Red apps and scripts. Set up / Support Galileo Navitas products. Scriptwriting (Smart buttons-Travelport, Workflows-Sabre, Smartflows-Amadeus Support Compleat (mid-office) updates where required. Support GDS audits as and when required. Support questions and troubleshoot for all GDS & GDS Tools Evaluate and escalate where training needs are identified (Advisors). Evaluate and escalate issues to IT and other operational teams where necessary. Keep up to date with all changes to procedures/processes within the Travel Technologies team and other operational teams. Ensure that all internal process documents are kept up to date. Identify and share improvements suggestions to processes and procedures within the operations team / wider UK teams to enhance advisor and internal team processes. The person: Advanced knowledge of the travel industry is essential. 3 -5 years' experience (fully proficient) working with Travelport (back end) Travelport script knowledge essential - Smart Buttons preferably Thrives in a fast-paced environment and can easily adapt to the rapidly changing priorities of the business. Ability to move projects and share updates in a timely manner with the project owner. Ability to manage multiple projects/tasks simultaneously and prioritize own workload. Excellent oral and written communication skills are essential. Must have exceptional customer service skills. Flexibility to support the needs of the business. The package: A salary of circa 40,000 (depending on experience) Hybrid working (Lovely West End offices) - fully remote also considered for the right candidate Statutory Pension Scheme Annual Leave Entitlement: 25 days plus 8 public holidays Medicash Level 2 BUPA Dental Level 1 Discretionary Bonus of 5% Life Insurance 2 x Annual salary Health Assured EAP Interested? Please click APPLY or contact (url removed)
Altro are looking for an experienced operational leader to take ownership of the UK's national order management function. You will be based at our Letchworth Garden City, Hertfordshire HQ, but will also have responsibility for teams based in Lowestoft, Suffolk and Maiden Newton, Dorset. The role known internally as the National Customer Operations Manager, is a permanent, hybrid working role (3 days a week in the office) with the requirement to travel to our other UK sites from time to time. You'll be responsible for ensuring customer orders and quotations are processed accurately, efficiently and consistently, delivering an outstanding experience for our customers while supporting the commercial success of the business. This is more than a customer service role. We're looking for someone who can think strategically, challenge existing ways of working and drive the future direction of our order management operation. You'll play a key role in shaping processes, improving performance, introducing automation and ensuring the function is ready to support future growth of the company. Working closely with Commercial, Demand Planning, IT and Customer Insight teams, you'll turn business objectives into operational plans and lead continuous improvement initiatives that enhance both efficiency and customer experience. As well as an exciting opportunity and a competitive salary, what do we have offer? Holiday entitlement starts at 25 days (pro rata); if you need a little extra you can buy some more. Company funded private medical via our provider BUPA. A defined contribution pension scheme available for all staff Hopefully never needed, but from day one you will be covered by our life assurance scheme Occupational Sick Pay and an onsite Occupational Health Service Confidential 24-hour life management and personal support service for you and your family Free eye tests are available for all employees A paid day off each year to take part in our volunteering scheme Don t worry about getting parked we have free car parking at all our sites We offer long service awards to all our employees Learning and Development - training and development support, no matter where you are in your career A variety of social events across the group, including the company Christmas party. It might be a long way off but we know it s not always easy to stop working so we provide advice and support to ease the transition to retirement. What we're looking for You'll be an experienced leader with a background in order management, customer operations, commercial operations or a similar environment. You'll have: Experience leading order processing, order fulfilment, customer operations or sales support teams. Experience managing managers and/or multi-site teams. A proven track record of delivering process improvement, operational change and service improvement initiatives. Strong experience working with ERP, CRM and order management systems. Experience identifying and implementing automation opportunities. Excellent stakeholder management skills, with the ability to influence across different functions and levels. Strong analytical and problem-solving skills. A customer-focused approach combined with commercial awareness. The ability to balance strategic thinking with hands-on operational leadership. It would be great if you also have Experience within manufacturing, distribution, construction products or another B2B environment. Experience leading system implementations, digital transformation or operational excellence programmes. Knowledge of Lean, Six Sigma or other continuous improvement methodologies. So who are Altro? A leading European manufacturer and supplier of premium flooring and wall cladding systems for Healthcare, construction and transport. We have been going strong since 1919. Family owned and run, we share family values; we care about you, each other and what we do. Everyone is welcome at Altro for who they are, no matter what their background is or how they identify. We appreciate that everyone is different and with that diverse uniqueness we can all thrive. We don t want you to just work here. We want you to belong here. If you have the relevant experience and you re ready for a new challenge, click apply today! We can't wait to hear from you.
Jul 31, 2026
Full time
Altro are looking for an experienced operational leader to take ownership of the UK's national order management function. You will be based at our Letchworth Garden City, Hertfordshire HQ, but will also have responsibility for teams based in Lowestoft, Suffolk and Maiden Newton, Dorset. The role known internally as the National Customer Operations Manager, is a permanent, hybrid working role (3 days a week in the office) with the requirement to travel to our other UK sites from time to time. You'll be responsible for ensuring customer orders and quotations are processed accurately, efficiently and consistently, delivering an outstanding experience for our customers while supporting the commercial success of the business. This is more than a customer service role. We're looking for someone who can think strategically, challenge existing ways of working and drive the future direction of our order management operation. You'll play a key role in shaping processes, improving performance, introducing automation and ensuring the function is ready to support future growth of the company. Working closely with Commercial, Demand Planning, IT and Customer Insight teams, you'll turn business objectives into operational plans and lead continuous improvement initiatives that enhance both efficiency and customer experience. As well as an exciting opportunity and a competitive salary, what do we have offer? Holiday entitlement starts at 25 days (pro rata); if you need a little extra you can buy some more. Company funded private medical via our provider BUPA. A defined contribution pension scheme available for all staff Hopefully never needed, but from day one you will be covered by our life assurance scheme Occupational Sick Pay and an onsite Occupational Health Service Confidential 24-hour life management and personal support service for you and your family Free eye tests are available for all employees A paid day off each year to take part in our volunteering scheme Don t worry about getting parked we have free car parking at all our sites We offer long service awards to all our employees Learning and Development - training and development support, no matter where you are in your career A variety of social events across the group, including the company Christmas party. It might be a long way off but we know it s not always easy to stop working so we provide advice and support to ease the transition to retirement. What we're looking for You'll be an experienced leader with a background in order management, customer operations, commercial operations or a similar environment. You'll have: Experience leading order processing, order fulfilment, customer operations or sales support teams. Experience managing managers and/or multi-site teams. A proven track record of delivering process improvement, operational change and service improvement initiatives. Strong experience working with ERP, CRM and order management systems. Experience identifying and implementing automation opportunities. Excellent stakeholder management skills, with the ability to influence across different functions and levels. Strong analytical and problem-solving skills. A customer-focused approach combined with commercial awareness. The ability to balance strategic thinking with hands-on operational leadership. It would be great if you also have Experience within manufacturing, distribution, construction products or another B2B environment. Experience leading system implementations, digital transformation or operational excellence programmes. Knowledge of Lean, Six Sigma or other continuous improvement methodologies. So who are Altro? A leading European manufacturer and supplier of premium flooring and wall cladding systems for Healthcare, construction and transport. We have been going strong since 1919. Family owned and run, we share family values; we care about you, each other and what we do. Everyone is welcome at Altro for who they are, no matter what their background is or how they identify. We appreciate that everyone is different and with that diverse uniqueness we can all thrive. We don t want you to just work here. We want you to belong here. If you have the relevant experience and you re ready for a new challenge, click apply today! We can't wait to hear from you.
Project Manager - Near Patient Care Implementations (12-Month Fixed-Term Contract) Location: Field-based across the UK and Northern Ireland About Roche Diagnostics At Roche Diagnostics, we are committed to transforming patient care through innovative diagnostic solutions. We are seeking an experienced Project Manager to lead large-scale Near Patient Care (NPC) implementation programmes across the UK and Northern Ireland. This role will play a key part in delivering one of the largest Point of Care implementation programmes in the UK and Ireland, supporting the rollout of connected glucose and ketone testing solutions and associated digital technologies across multiple Healthcare Service organisations, including the large-scale implementation programme within Northern Ireland in the primary and secondary care glucose market. About the Role As Project Manager, you will take responsibility for the planning, governance and successful delivery of complex implementation projects, ensuring they are delivered safely, on time, within budget and in accordance with Roche's Project Methodology. Working closely with Healthcare Service stakeholders, Roche commercial teams, implementation specialists, training teams, Information Solutions and technical experts, you will coordinate multiple workstreams to deliver successful implementations across acute and community healthcare settings. Key Responsibilities Lead the end-to-end delivery of large-scale Near Patient Care implementation programmes involving connected glucose and ketone testing solutions. Manage complex implementation projects across multiple Healthcare Service organisations. Develop and maintain project plans, timelines, budgets, resource plans, risk registers and governance documentation. Coordinate multiple workstreams including implementation, training, IT connectivity, logistics, customer readiness and technical support. Build effective relationships with senior Healthcare Service stakeholders including POCT teams, pathology, nursing, IT, procurement and operational leads. Chair project meetings, steering groups and governance reviews, ensuring clear communication and stakeholder engagement throughout the project lifecycle. Identify, manage and mitigate project risks, issues and dependencies. Ensure compliance with Roche Quality Management Systems, regulatory requirements and Health & Safety standards. Monitor project performance against agreed milestones, KPIs and financial objectives. Drive continuous improvement and share best practice across implementation programmes. Essential Skills and Experience Applicants should be able to demonstrate: Proven experience managing large-scale healthcare implementation projects across multiple sites. Experience delivering implementations involving connected glucose and/or ketone meter solutions or other connected Point of Care diagnostic technologies. A good understanding of Point of Care Testing (POCT) environments and the operational challenges associated with large-scale clinical implementations. Excellent stakeholder management skills with experience working with senior Healthcare Service clinical, operational and technical teams. Experience managing project budgets, governance, reporting, risks and change control. Strong organisational skills with the ability to manage multiple concurrent projects and competing priorities. Excellent communication, presentation and influencing skills. Experience using project management software such as Microsoft Project, Smartsheet or equivalent. Proficiency in Microsoft Office applications. Full UK driving licence Desirable Qualifications and Experience Degree or equivalent professional qualification. PRINCE2 Practitioner, APM PMQ or equivalent project management qualification. Experience delivering Point of Care implementations within Healthcare Service acute or community settings. Knowledge of connected healthcare solutions, middleware and digital integration within healthcare environments. Understanding of Healthcare Service procurement and implementation processes in the UK & Northern Ireland. What We Offer The opportunity to lead one of the UK's largest Point of Care implementation programmes. The chance to work with innovative connected diagnostic technologies that improve patient care. A collaborative and supportive working environment within a global healthcare leader. The opportunity to make a tangible difference to patient care across the Healthcare Service . If you are an experienced healthcare Project Manager with a proven track record of delivering complex, multi-site implementation programmes involving connected Point of Care technologies, we would welcome your application.
Jul 31, 2026
Contractor
Project Manager - Near Patient Care Implementations (12-Month Fixed-Term Contract) Location: Field-based across the UK and Northern Ireland About Roche Diagnostics At Roche Diagnostics, we are committed to transforming patient care through innovative diagnostic solutions. We are seeking an experienced Project Manager to lead large-scale Near Patient Care (NPC) implementation programmes across the UK and Northern Ireland. This role will play a key part in delivering one of the largest Point of Care implementation programmes in the UK and Ireland, supporting the rollout of connected glucose and ketone testing solutions and associated digital technologies across multiple Healthcare Service organisations, including the large-scale implementation programme within Northern Ireland in the primary and secondary care glucose market. About the Role As Project Manager, you will take responsibility for the planning, governance and successful delivery of complex implementation projects, ensuring they are delivered safely, on time, within budget and in accordance with Roche's Project Methodology. Working closely with Healthcare Service stakeholders, Roche commercial teams, implementation specialists, training teams, Information Solutions and technical experts, you will coordinate multiple workstreams to deliver successful implementations across acute and community healthcare settings. Key Responsibilities Lead the end-to-end delivery of large-scale Near Patient Care implementation programmes involving connected glucose and ketone testing solutions. Manage complex implementation projects across multiple Healthcare Service organisations. Develop and maintain project plans, timelines, budgets, resource plans, risk registers and governance documentation. Coordinate multiple workstreams including implementation, training, IT connectivity, logistics, customer readiness and technical support. Build effective relationships with senior Healthcare Service stakeholders including POCT teams, pathology, nursing, IT, procurement and operational leads. Chair project meetings, steering groups and governance reviews, ensuring clear communication and stakeholder engagement throughout the project lifecycle. Identify, manage and mitigate project risks, issues and dependencies. Ensure compliance with Roche Quality Management Systems, regulatory requirements and Health & Safety standards. Monitor project performance against agreed milestones, KPIs and financial objectives. Drive continuous improvement and share best practice across implementation programmes. Essential Skills and Experience Applicants should be able to demonstrate: Proven experience managing large-scale healthcare implementation projects across multiple sites. Experience delivering implementations involving connected glucose and/or ketone meter solutions or other connected Point of Care diagnostic technologies. A good understanding of Point of Care Testing (POCT) environments and the operational challenges associated with large-scale clinical implementations. Excellent stakeholder management skills with experience working with senior Healthcare Service clinical, operational and technical teams. Experience managing project budgets, governance, reporting, risks and change control. Strong organisational skills with the ability to manage multiple concurrent projects and competing priorities. Excellent communication, presentation and influencing skills. Experience using project management software such as Microsoft Project, Smartsheet or equivalent. Proficiency in Microsoft Office applications. Full UK driving licence Desirable Qualifications and Experience Degree or equivalent professional qualification. PRINCE2 Practitioner, APM PMQ or equivalent project management qualification. Experience delivering Point of Care implementations within Healthcare Service acute or community settings. Knowledge of connected healthcare solutions, middleware and digital integration within healthcare environments. Understanding of Healthcare Service procurement and implementation processes in the UK & Northern Ireland. What We Offer The opportunity to lead one of the UK's largest Point of Care implementation programmes. The chance to work with innovative connected diagnostic technologies that improve patient care. A collaborative and supportive working environment within a global healthcare leader. The opportunity to make a tangible difference to patient care across the Healthcare Service . If you are an experienced healthcare Project Manager with a proven track record of delivering complex, multi-site implementation programmes involving connected Point of Care technologies, we would welcome your application.
Our client, an industry-leading EAP and OH provider and Sunday Times 'Best Places to Work' organisation, is looking for a Retentions Executive to join their growing team. This is where relationship management meets commercial impact. You'll own a portfolio of clients from day one, becoming their trusted go-to for everything from operational queries to strategic service reviews. Your mission? To deliver exceptional service that keeps clients renewing year after year; while identifying opportunities to grow their agreements through upsells and upgrades that genuinely meet their needs. This role as Retentions Executive covers the full account lifecycle. You'll handle daily client engagement, navigate contract renewals, manage implementation of new clients, and - crucially - turn challenging retention conversations into successful outcomes. When a client considers leaving, you're the problem-solver who listens, explores solutions, and finds the path forward that works for everyone. This role would be ideal for someone with 1-3 years' retention experience who thrives on delivering first-class customer service. You'll bring high energy and commitment to client conversations, adapt your communication style effortlessly depending on your audience, and juggle multiple priorities while working toward ambitious retention targets and KPIs. If you're driven, flexible, and genuinely enthusiastic about helping clients succeed while growing the business, this is your opportunity to make a real impact with a market-leading employer. What's in it for you? You'll be joining a fast-paced, growing business where your work makes a genuine difference. By ensuring services run smoothly for client organisations, you're directly impacting employees' lives - providing them with critical support that's essential to their wellbeing and their employer's success. This is a place that rewards ambition. If you enjoy a challenge and have genuine enthusiasm for overcoming obstacles, you'll thrive here. Through on-the-job training and development, you'll have the resources to build your career with unlimited opportunities ahead. The environment is busy and dynamic, so a positive, focused attitude and confidence in your communication will see you excel. What you'll be doing as Retentions Executive: Own your portfolio - Manage day-to-day relationships with your EAP clients, becoming their trusted point of contact for everything they need Drive retention success - Proactively manage relationships to achieve KPIs and SLAs through skilful renewal negotiations Deliver seamless onboarding - Ensure new client implementations run smoothly from day one, setting the foundation for long-term partnerships Provide consultancy and insight - Advise clients on product options and specialist services, positioning yourself as a strategic partner who understands their business Spot and seize opportunities - Identify upsell possibilities and actively promote additional services that genuinely add value to your clients Be the voice of the client - Keep your finger on the pulse of client needs and market changes, feeding insights back to senior management to keep the business ahead of the curve Support the wider team - Maintain exceptional service standards while backing up the sales and bid team when they need you Stay on top of your metrics - Track your renewal pipeline daily, flag at-risk clients early, and provide weekly updates on activity and opportunities The rewards: Working for this exceptional company means being rewarded greatly for your contribution. Here's what you'll receive: 25 days' holiday plus bank holidays (increasing after 2 and 5 years' service) Your birthday off Cash health plan for you and your family Pension plan and life insurance (contributions increase with service) Contractual sick pay Private medical insurance after 5 years Profit share scheme Holiday season bonus after 3 years Free on-site gym Season ticket loan and cycle to work schemes Employee Assistance Programme access Company incentives and discount schemes About the company: This is a truly service-led business and the industry-leading EAP and OH provider - recognised as a Sunday Times 'Best Places to Work' organisation. With an unrivalled track record of strong year-on-year growth, they support over 80,000 organisations and 13 million lives across the UK and Ireland. As part of a global group with 14 operating companies and circa 500m turnover, there's substantial financial backing for continued expansion, including acquisition and international development. This isn't just a job - it's a platform for exceptional career advancement with a business that's going places. 51962LF INDHA The Portfolio Group are acting on behalf of our client in recruiting for this position.
Jul 31, 2026
Full time
Our client, an industry-leading EAP and OH provider and Sunday Times 'Best Places to Work' organisation, is looking for a Retentions Executive to join their growing team. This is where relationship management meets commercial impact. You'll own a portfolio of clients from day one, becoming their trusted go-to for everything from operational queries to strategic service reviews. Your mission? To deliver exceptional service that keeps clients renewing year after year; while identifying opportunities to grow their agreements through upsells and upgrades that genuinely meet their needs. This role as Retentions Executive covers the full account lifecycle. You'll handle daily client engagement, navigate contract renewals, manage implementation of new clients, and - crucially - turn challenging retention conversations into successful outcomes. When a client considers leaving, you're the problem-solver who listens, explores solutions, and finds the path forward that works for everyone. This role would be ideal for someone with 1-3 years' retention experience who thrives on delivering first-class customer service. You'll bring high energy and commitment to client conversations, adapt your communication style effortlessly depending on your audience, and juggle multiple priorities while working toward ambitious retention targets and KPIs. If you're driven, flexible, and genuinely enthusiastic about helping clients succeed while growing the business, this is your opportunity to make a real impact with a market-leading employer. What's in it for you? You'll be joining a fast-paced, growing business where your work makes a genuine difference. By ensuring services run smoothly for client organisations, you're directly impacting employees' lives - providing them with critical support that's essential to their wellbeing and their employer's success. This is a place that rewards ambition. If you enjoy a challenge and have genuine enthusiasm for overcoming obstacles, you'll thrive here. Through on-the-job training and development, you'll have the resources to build your career with unlimited opportunities ahead. The environment is busy and dynamic, so a positive, focused attitude and confidence in your communication will see you excel. What you'll be doing as Retentions Executive: Own your portfolio - Manage day-to-day relationships with your EAP clients, becoming their trusted point of contact for everything they need Drive retention success - Proactively manage relationships to achieve KPIs and SLAs through skilful renewal negotiations Deliver seamless onboarding - Ensure new client implementations run smoothly from day one, setting the foundation for long-term partnerships Provide consultancy and insight - Advise clients on product options and specialist services, positioning yourself as a strategic partner who understands their business Spot and seize opportunities - Identify upsell possibilities and actively promote additional services that genuinely add value to your clients Be the voice of the client - Keep your finger on the pulse of client needs and market changes, feeding insights back to senior management to keep the business ahead of the curve Support the wider team - Maintain exceptional service standards while backing up the sales and bid team when they need you Stay on top of your metrics - Track your renewal pipeline daily, flag at-risk clients early, and provide weekly updates on activity and opportunities The rewards: Working for this exceptional company means being rewarded greatly for your contribution. Here's what you'll receive: 25 days' holiday plus bank holidays (increasing after 2 and 5 years' service) Your birthday off Cash health plan for you and your family Pension plan and life insurance (contributions increase with service) Contractual sick pay Private medical insurance after 5 years Profit share scheme Holiday season bonus after 3 years Free on-site gym Season ticket loan and cycle to work schemes Employee Assistance Programme access Company incentives and discount schemes About the company: This is a truly service-led business and the industry-leading EAP and OH provider - recognised as a Sunday Times 'Best Places to Work' organisation. With an unrivalled track record of strong year-on-year growth, they support over 80,000 organisations and 13 million lives across the UK and Ireland. As part of a global group with 14 operating companies and circa 500m turnover, there's substantial financial backing for continued expansion, including acquisition and international development. This isn't just a job - it's a platform for exceptional career advancement with a business that's going places. 51962LF INDHA The Portfolio Group are acting on behalf of our client in recruiting for this position.
Role: Project Delivery Manager- Software Location: Sheffield, UK Salary: £35,000 to £40,000pa Job Type: Full Time, Office Based About the Role We are excited to be working with a leading technology company in the recruitment of 3 Project Delivery Managers who will be responsible for delivering a structured road map for the on-boarding of new clients. They will ensure a smooth, well managed journey in implementing the platform while constantly looking to streamline the process. Owning the end to end delivery of projects, PDM s will be working closely with Clients, Developers, QA s and other members of the internal teams in order to deliver significant technical requirements in a clear and concise manner whatever the stakeholder complexity. Over time, the team is expected to grow further which will see the role grow into a more varied project management position covering a wider portfolio of new and existing clients, therefore offering further career development. Key Responsibilities Leading the end to end delivery of projects from commencing the project to go live Managing complex and large scale customer implementations and integrations of the product suite Be the central hub for information for allocated projects by liaising and building strong relationships with both internal teams and third party suppliers Create and manage bespoke project plans to workable delivery timescales Be the primary point of contact for clients through out the implementation stage Facilitate project and discovery meetings Co-ordinate internal resources so that all project deadlines are met Produce clear and concise project information throughout delivery Partake and contribute to the wider company delivery methodology Produce and maintain accurate project dates throughout Review and assess completed projects to discover what worked well and where improvements can be made You Will Have experience of delivering multiple high value projects, ideally within a software environment Need strong organisational skills Have a customer first attitude so excellent communication skills are required Be comfortable working with a fast paced and ever changing process Have an analytical mind in order to find solutions to potential issue s throughout on-boarding Any formal project management qualifications are desirable but not essential Benefits Good access by public transport 25 days holiday plus stats Friendly and Supportive environment Ongoing training and development opportunities Regular team socials If you re interested in learning more about this opportunity, please get in touch with either Craig or Carl or click apply now. Ranson Barnes Recruitment Ltd is an equal opportunities employer and is acting as an Employment Agency in this instance.
Jul 31, 2026
Full time
Role: Project Delivery Manager- Software Location: Sheffield, UK Salary: £35,000 to £40,000pa Job Type: Full Time, Office Based About the Role We are excited to be working with a leading technology company in the recruitment of 3 Project Delivery Managers who will be responsible for delivering a structured road map for the on-boarding of new clients. They will ensure a smooth, well managed journey in implementing the platform while constantly looking to streamline the process. Owning the end to end delivery of projects, PDM s will be working closely with Clients, Developers, QA s and other members of the internal teams in order to deliver significant technical requirements in a clear and concise manner whatever the stakeholder complexity. Over time, the team is expected to grow further which will see the role grow into a more varied project management position covering a wider portfolio of new and existing clients, therefore offering further career development. Key Responsibilities Leading the end to end delivery of projects from commencing the project to go live Managing complex and large scale customer implementations and integrations of the product suite Be the central hub for information for allocated projects by liaising and building strong relationships with both internal teams and third party suppliers Create and manage bespoke project plans to workable delivery timescales Be the primary point of contact for clients through out the implementation stage Facilitate project and discovery meetings Co-ordinate internal resources so that all project deadlines are met Produce clear and concise project information throughout delivery Partake and contribute to the wider company delivery methodology Produce and maintain accurate project dates throughout Review and assess completed projects to discover what worked well and where improvements can be made You Will Have experience of delivering multiple high value projects, ideally within a software environment Need strong organisational skills Have a customer first attitude so excellent communication skills are required Be comfortable working with a fast paced and ever changing process Have an analytical mind in order to find solutions to potential issue s throughout on-boarding Any formal project management qualifications are desirable but not essential Benefits Good access by public transport 25 days holiday plus stats Friendly and Supportive environment Ongoing training and development opportunities Regular team socials If you re interested in learning more about this opportunity, please get in touch with either Craig or Carl or click apply now. Ranson Barnes Recruitment Ltd is an equal opportunities employer and is acting as an Employment Agency in this instance.
ERP Solutions Consultant (Remote UK Customer Site Travel) Join a growing team delivering business transformation through ERP solutions. We're looking for an experienced ERP Solutions Consultant to work with customers across the UK, helping organisations streamline operations and maximise the value of their ERP investment. This is a remote-based role with regular travel to customer sites, giving you the flexibility to work from home while building strong client relationships face-to-face. About the Role As an ERP Solutions Consultant, you'll work closely with customers throughout the implementation lifecycle, from discovery and requirements gathering through to solution design, configuration, user training and go-live support. You'll become a trusted advisor, ensuring every solution delivers measurable business value while maintaining excellent customer satisfaction. Key Responsibilities: Lead customer discovery workshops and business process reviews. Gather and document business requirements. Design ERP solutions that align with customer objectives. Configure ERP software to meet business needs. Deliver demonstrations, training sessions and user workshops. Support ERP implementations, testing and go-live activities. Provide post-implementation consultancy and continuous improvement recommendations. Build trusted relationships with stakeholders at all levels. Work closely with Project Managers, Developers and Support teams to deliver successful outcomes. About You You'll be someone who enjoys solving business problems and working directly with customers. Ideally you'll have: Previous experience as an ERP Consultant, ERP Solutions Consultant, Functional Consultant or Implementation Consultant. Experience delivering ERP implementations. Strong business process knowledge across areas such as Finance, Manufacturing, Distribution, Supply Chain or CRM. Excellent communication and stakeholder management skills. Experience facilitating workshops and presenting solutions. A consultative mindset with a focus on customer success. The ability to manage multiple projects and priorities. A full UK driving licence and willingness to travel to customer sites when required. Desirable Experience Experience with ERP platforms such as Microsoft Dynamics 365 Business Central, Microsoft Dynamics NAV, SAP Business One, Sage X3, Infor, Epicor, IFS, Oracle NetSuite or similar ERP systems. Knowledge of SQL, reporting tools or business intelligence solutions. Experience within manufacturing, wholesale, distribution or professional services sectors. What We Offer Competitive salary. Performance-related bonus. Remote working with flexible arrangements. Company pension. Ongoing professional development and training. Opportunity to work on varied and challenging customer projects. Supportive and collaborative team environment. Career progression within a growing business. Why Join Us? You'll be joining a business that values expertise, collaboration and customer success. We invest in our people, encourage continuous learning and give our consultants the autonomy to make a real impact with customers across a wide range of industries. If you're passionate about ERP, enjoy working with customers and want to be part of a forward-thinking consultancy, we'd love to hear from you. Apply today and help organisations transform the way they work through innovative ERP solutions.
Jul 30, 2026
Full time
ERP Solutions Consultant (Remote UK Customer Site Travel) Join a growing team delivering business transformation through ERP solutions. We're looking for an experienced ERP Solutions Consultant to work with customers across the UK, helping organisations streamline operations and maximise the value of their ERP investment. This is a remote-based role with regular travel to customer sites, giving you the flexibility to work from home while building strong client relationships face-to-face. About the Role As an ERP Solutions Consultant, you'll work closely with customers throughout the implementation lifecycle, from discovery and requirements gathering through to solution design, configuration, user training and go-live support. You'll become a trusted advisor, ensuring every solution delivers measurable business value while maintaining excellent customer satisfaction. Key Responsibilities: Lead customer discovery workshops and business process reviews. Gather and document business requirements. Design ERP solutions that align with customer objectives. Configure ERP software to meet business needs. Deliver demonstrations, training sessions and user workshops. Support ERP implementations, testing and go-live activities. Provide post-implementation consultancy and continuous improvement recommendations. Build trusted relationships with stakeholders at all levels. Work closely with Project Managers, Developers and Support teams to deliver successful outcomes. About You You'll be someone who enjoys solving business problems and working directly with customers. Ideally you'll have: Previous experience as an ERP Consultant, ERP Solutions Consultant, Functional Consultant or Implementation Consultant. Experience delivering ERP implementations. Strong business process knowledge across areas such as Finance, Manufacturing, Distribution, Supply Chain or CRM. Excellent communication and stakeholder management skills. Experience facilitating workshops and presenting solutions. A consultative mindset with a focus on customer success. The ability to manage multiple projects and priorities. A full UK driving licence and willingness to travel to customer sites when required. Desirable Experience Experience with ERP platforms such as Microsoft Dynamics 365 Business Central, Microsoft Dynamics NAV, SAP Business One, Sage X3, Infor, Epicor, IFS, Oracle NetSuite or similar ERP systems. Knowledge of SQL, reporting tools or business intelligence solutions. Experience within manufacturing, wholesale, distribution or professional services sectors. What We Offer Competitive salary. Performance-related bonus. Remote working with flexible arrangements. Company pension. Ongoing professional development and training. Opportunity to work on varied and challenging customer projects. Supportive and collaborative team environment. Career progression within a growing business. Why Join Us? You'll be joining a business that values expertise, collaboration and customer success. We invest in our people, encourage continuous learning and give our consultants the autonomy to make a real impact with customers across a wide range of industries. If you're passionate about ERP, enjoy working with customers and want to be part of a forward-thinking consultancy, we'd love to hear from you. Apply today and help organisations transform the way they work through innovative ERP solutions.
hackajob is collaborating with Atos to connect them with exceptional professionals for this role. About Atos Group Atos Group is a global leader in digital transformation with c. 56,000 employees and annual revenue of c. €7.2 billion (at the go-forward perimeter), operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE listed on Euronext Paris. The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space. Where purpose meets career: 1. WFM / Hybrid Offers flexible working with a hybrid model, allowing candidates to maintain a strong work-life balance while staying connected with the team when needed. This flexibility is highly valued in today's market and improves overall job satisfaction. 2. Work / Team Culture The role provides a supportive and collaborative team environment, with clear guidance, training, and mentorship available. Candidates can expect a positive culture where knowledge sharing and teamwork are encouraged. Briefing c desk Agent Word 3. Job Stability This is a permanent/internal opportunity, offering long-term stability and security. Candidates benefit from consistent work, structured processes, and reduced risk compared to contract-based roles. Responsibilities / Technical skills: Participate in a Rota to monitor the ServiceNow (SNOW) system for new calls (Monday - Friday, 08:00 - 18:00). Provide 3rd line support for applications, addressing incidents assigned via the Service Desk and resolving issues raised by application users in accordance with SLA targets. Typical incidents include: Functionality not working as expected. Missing or incorrect data within the application. Data not being correctly passed to third parties via integration components. Performance issues affecting user experience. Respond to information requests, guiding users on how to perform specific activities within the application. Develop and implement fixes for identified faults within the application. Conduct operational maintenance to ensure system performance and reliability. Serve as a Subject Matter Expert (SME) on the application, supporting new initiatives and enhancements. Facilitate the handover of all new or changed functionality from Development, ensuring a comprehensive understanding to effectively explain features to clients in their specific environments, this includes performing software implementations/upgrades at client sites. Skills we can't do without: Proficiency in C# and ASP.NET. Experience with .NET Core Familiarity with Entity Framework and SQL Server, including SQL scripting and SQL tools (e.g. SQL profiler). Knowledge of PowerShell and Windows Server. Support analyst must be willing to participate in an on-call rota to provide after-hours support as required. Communication skills: Must have excellent communication skills including written, verbal and presentation Essential Criteria - BPSS Eligibility To be eligible for BPSS clearance, you must have lived and worked in the UK continuously for the past 3 years. Benefits: Pension Scheme - contributions matched up to 10% Private medical cover Income Protection Life Assurance 25 days paid leave + National Holidays Flex benefits program Diversity, Equity & Inclusion Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. As a Disability Confident employer, we encourage applications from all applicants, especially, differently abled applicants. We aim to ensure that those who meet the minimum criteria for this position will be offered an interview. We are committed and willing to making reasonable adjustments to the application and assessment process to accommodate your needs. Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment. Choose your future. Choose Atos.
Jul 29, 2026
Full time
hackajob is collaborating with Atos to connect them with exceptional professionals for this role. About Atos Group Atos Group is a global leader in digital transformation with c. 56,000 employees and annual revenue of c. €7.2 billion (at the go-forward perimeter), operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE listed on Euronext Paris. The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space. Where purpose meets career: 1. WFM / Hybrid Offers flexible working with a hybrid model, allowing candidates to maintain a strong work-life balance while staying connected with the team when needed. This flexibility is highly valued in today's market and improves overall job satisfaction. 2. Work / Team Culture The role provides a supportive and collaborative team environment, with clear guidance, training, and mentorship available. Candidates can expect a positive culture where knowledge sharing and teamwork are encouraged. Briefing c desk Agent Word 3. Job Stability This is a permanent/internal opportunity, offering long-term stability and security. Candidates benefit from consistent work, structured processes, and reduced risk compared to contract-based roles. Responsibilities / Technical skills: Participate in a Rota to monitor the ServiceNow (SNOW) system for new calls (Monday - Friday, 08:00 - 18:00). Provide 3rd line support for applications, addressing incidents assigned via the Service Desk and resolving issues raised by application users in accordance with SLA targets. Typical incidents include: Functionality not working as expected. Missing or incorrect data within the application. Data not being correctly passed to third parties via integration components. Performance issues affecting user experience. Respond to information requests, guiding users on how to perform specific activities within the application. Develop and implement fixes for identified faults within the application. Conduct operational maintenance to ensure system performance and reliability. Serve as a Subject Matter Expert (SME) on the application, supporting new initiatives and enhancements. Facilitate the handover of all new or changed functionality from Development, ensuring a comprehensive understanding to effectively explain features to clients in their specific environments, this includes performing software implementations/upgrades at client sites. Skills we can't do without: Proficiency in C# and ASP.NET. Experience with .NET Core Familiarity with Entity Framework and SQL Server, including SQL scripting and SQL tools (e.g. SQL profiler). Knowledge of PowerShell and Windows Server. Support analyst must be willing to participate in an on-call rota to provide after-hours support as required. Communication skills: Must have excellent communication skills including written, verbal and presentation Essential Criteria - BPSS Eligibility To be eligible for BPSS clearance, you must have lived and worked in the UK continuously for the past 3 years. Benefits: Pension Scheme - contributions matched up to 10% Private medical cover Income Protection Life Assurance 25 days paid leave + National Holidays Flex benefits program Diversity, Equity & Inclusion Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. As a Disability Confident employer, we encourage applications from all applicants, especially, differently abled applicants. We aim to ensure that those who meet the minimum criteria for this position will be offered an interview. We are committed and willing to making reasonable adjustments to the application and assessment process to accommodate your needs. Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment. Choose your future. Choose Atos.
About Us BGA is a dynamic and rapidly growing automotive parts manufacturing and distribution company serving both UK and international markets. As part of our continued growth and digital transformation strategy, we are investing in modern technologies to enhance efficiency, scalability, and customer service. We are embarking on a business-critical transformation programme to replace our legacy ERP and Warehouse Management Systems with Oracle NetSuite. This is a unique opportunity to play a leading role in one of the most significant technology projects in the company's history, helping shape the future of how we operate. Position Overview We are seeking a highly organised and proactive Project Manager to lead the day-to-day delivery of our ERP and Warehouse Management System transformation programme. Working closely with our internal Data & Technology team and Oracle NetSuite implementation partners, you will be responsible for coordinating all project activities, managing dependencies, driving stakeholder engagement, and ensuring successful delivery from project initiation through to go-live and post-implementation stabilisation. This is a hands-on delivery role requiring someone who thrives on organisation, communication, and execution. You will play a central role in ensuring the programme remains on track, risks are managed effectively, and business objectives are achieved. Key Responsibilities • Own and maintain the overall project plan, tracking milestones, deliverables, dependencies, critical paths, and timelines. • Manage project governance activities including status reporting, project meetings, steering committee updates, and stakeholder communications. • Maintain and actively manage project risk, issue, action, and decision logs. • Coordinate activities across internal departments including Finance, Warehouse Operations, Supply Chain, Data & Technology, and external implementation partners. • Facilitate collaboration between Oracle consultants, integration partners, EDI providers, shipping carriers, and other third-party suppliers. • Manage project scope, change control processes, timelines, and resource requirements. • Support data migration, integration, and system testing activities, ensuring dependencies are identified and resolved. • Drive User Acceptance Testing (UAT), training activities, and business readiness planning. • Support cutover planning and execution to ensure a successful transition to the new systems. • Monitor project progress against objectives and proactively escalate risks or issues requiring management decisions. About You • Proven experience delivering business transformation, IT, ERP, or systems implementation projects. • Strong project planning, coordination, and governance skills. • Demonstrated ability to manage multiple stakeholders across different business functions. • Experience managing project risks, issues, dependencies, and change requests. • Strong organisational skills with exceptional attention to detail. • Confident facilitating meetings, workshops, and stakeholder discussions. • Excellent written and verbal communication skills. • Ability to influence and hold stakeholders accountable without direct line management responsibility. • Proactive, resilient, and able to perform effectively under pressure. • Strong problem-solving and decision-making capabilities. Desirable Experience • Experience delivering ERP implementation projects, particularly Oracle NetSuite. • Experience with Warehouse Management Systems (WMS) implementations or upgrades. • Exposure to wholesale, distribution, manufacturing, logistics, or automotive environments. • Understanding of data migration, systems integration, EDI processes, and operational workflows. • Familiarity with business process mapping and change management principles. • Recognised project management qualification such as: PRINCE2 APM PMP Agile Practitioner Scrum Master Why Join Us • Lead a high-profile, business-critical transformation programme. • Opportunity to work closely with senior leadership and influence strategic business change. • Be part of a company investing heavily in technology, innovation, and future growth. • Collaborative and supportive working environment. • Exposure to modern ERP, WMS, integration, and data technologies. • Competitive salary and benefits package. Benefits • Free onsite parking • Workplace pension • 28 days holiday including bank holidays • Additional holiday entitlement linked to long service • Free tea and coffee • Flexible working opportunities • Ongoing professional development and training The Opportunity This role offers a rare opportunity to lead a major end-to-end ERP and WMS transformation programme within a growing international business. You will have the chance to make a lasting impact by helping shape the systems, processes, and operational capabilities that will support BGA's future success. If you are an organised, delivery-focused Project Manager with a passion for driving successful change and business transformation, we would love to hear from you.
Jul 10, 2026
Full time
About Us BGA is a dynamic and rapidly growing automotive parts manufacturing and distribution company serving both UK and international markets. As part of our continued growth and digital transformation strategy, we are investing in modern technologies to enhance efficiency, scalability, and customer service. We are embarking on a business-critical transformation programme to replace our legacy ERP and Warehouse Management Systems with Oracle NetSuite. This is a unique opportunity to play a leading role in one of the most significant technology projects in the company's history, helping shape the future of how we operate. Position Overview We are seeking a highly organised and proactive Project Manager to lead the day-to-day delivery of our ERP and Warehouse Management System transformation programme. Working closely with our internal Data & Technology team and Oracle NetSuite implementation partners, you will be responsible for coordinating all project activities, managing dependencies, driving stakeholder engagement, and ensuring successful delivery from project initiation through to go-live and post-implementation stabilisation. This is a hands-on delivery role requiring someone who thrives on organisation, communication, and execution. You will play a central role in ensuring the programme remains on track, risks are managed effectively, and business objectives are achieved. Key Responsibilities • Own and maintain the overall project plan, tracking milestones, deliverables, dependencies, critical paths, and timelines. • Manage project governance activities including status reporting, project meetings, steering committee updates, and stakeholder communications. • Maintain and actively manage project risk, issue, action, and decision logs. • Coordinate activities across internal departments including Finance, Warehouse Operations, Supply Chain, Data & Technology, and external implementation partners. • Facilitate collaboration between Oracle consultants, integration partners, EDI providers, shipping carriers, and other third-party suppliers. • Manage project scope, change control processes, timelines, and resource requirements. • Support data migration, integration, and system testing activities, ensuring dependencies are identified and resolved. • Drive User Acceptance Testing (UAT), training activities, and business readiness planning. • Support cutover planning and execution to ensure a successful transition to the new systems. • Monitor project progress against objectives and proactively escalate risks or issues requiring management decisions. About You • Proven experience delivering business transformation, IT, ERP, or systems implementation projects. • Strong project planning, coordination, and governance skills. • Demonstrated ability to manage multiple stakeholders across different business functions. • Experience managing project risks, issues, dependencies, and change requests. • Strong organisational skills with exceptional attention to detail. • Confident facilitating meetings, workshops, and stakeholder discussions. • Excellent written and verbal communication skills. • Ability to influence and hold stakeholders accountable without direct line management responsibility. • Proactive, resilient, and able to perform effectively under pressure. • Strong problem-solving and decision-making capabilities. Desirable Experience • Experience delivering ERP implementation projects, particularly Oracle NetSuite. • Experience with Warehouse Management Systems (WMS) implementations or upgrades. • Exposure to wholesale, distribution, manufacturing, logistics, or automotive environments. • Understanding of data migration, systems integration, EDI processes, and operational workflows. • Familiarity with business process mapping and change management principles. • Recognised project management qualification such as: PRINCE2 APM PMP Agile Practitioner Scrum Master Why Join Us • Lead a high-profile, business-critical transformation programme. • Opportunity to work closely with senior leadership and influence strategic business change. • Be part of a company investing heavily in technology, innovation, and future growth. • Collaborative and supportive working environment. • Exposure to modern ERP, WMS, integration, and data technologies. • Competitive salary and benefits package. Benefits • Free onsite parking • Workplace pension • 28 days holiday including bank holidays • Additional holiday entitlement linked to long service • Free tea and coffee • Flexible working opportunities • Ongoing professional development and training The Opportunity This role offers a rare opportunity to lead a major end-to-end ERP and WMS transformation programme within a growing international business. You will have the chance to make a lasting impact by helping shape the systems, processes, and operational capabilities that will support BGA's future success. If you are an organised, delivery-focused Project Manager with a passion for driving successful change and business transformation, we would love to hear from you.
The Head of IT Applications will lead the strategic planning, implementation, and optimization of business applications across the organisation to enhance operational efficiency, customer experience, and digital transformation within the business. Client Details This opportunity is with a well-established organisation in the retail industry, known for its strong market presence and innovative approach. The company operates as part of a large organisation and focuses on delivering high-quality products and services to its customers. Description Oversee business-critical applications (ERP, CRM, POS, ecommerce, franchise tools). Vendor management, release coordination, Tier 1-3 application support Training, user support, franchise onboarding Align systems to evolving operational needs Collaborate with IT Ops team to coordinate end-user support, issue triaging, and knowledge base management Provide application enablement and integrations in support of ecommerce growth Evaluate and recommend new technologies to support growth and innovation. Ensure applications comply with GDPR, and industry standards. Identify inefficiencies and automate workflows across departments (sales, marketing, operations). Drive adoption of Digital tools amongst staff and ensure proper training Profile A successful Head of IT Applications should have: Proven experience in managing IT applications within the retail industry. A strong background in software development, implementation, and optimisation. Knowledge of industry best practices and emerging technologies. Excellent leadership and project management skills. The ability to communicate effectively with technical and non-technical stakeholders.A successful Head of IT Applications should have: Strong project management and change management skills Strategic thinking and business acumen Excellent communication and stakeholder engagement Analytical mindset with data driven decision making Deep understanding of customer journey mapping and UX 7+ years in business applications, IT management, or digital transformation Experience in beauty, wellness, retail, or hospitality industries preferred Proven track record of leading enterprise software implementations (e.g., CRM, ERP) Familiarity with SaaS platforms and cloud-based solutions Tools & technology proficiency CRM ERP E-commerce: Shopify Power BI, Tableau, Google Analytics Job Offer Opportunities for professional growth and development. Pension Bonus Private Medical
Oct 07, 2025
Full time
The Head of IT Applications will lead the strategic planning, implementation, and optimization of business applications across the organisation to enhance operational efficiency, customer experience, and digital transformation within the business. Client Details This opportunity is with a well-established organisation in the retail industry, known for its strong market presence and innovative approach. The company operates as part of a large organisation and focuses on delivering high-quality products and services to its customers. Description Oversee business-critical applications (ERP, CRM, POS, ecommerce, franchise tools). Vendor management, release coordination, Tier 1-3 application support Training, user support, franchise onboarding Align systems to evolving operational needs Collaborate with IT Ops team to coordinate end-user support, issue triaging, and knowledge base management Provide application enablement and integrations in support of ecommerce growth Evaluate and recommend new technologies to support growth and innovation. Ensure applications comply with GDPR, and industry standards. Identify inefficiencies and automate workflows across departments (sales, marketing, operations). Drive adoption of Digital tools amongst staff and ensure proper training Profile A successful Head of IT Applications should have: Proven experience in managing IT applications within the retail industry. A strong background in software development, implementation, and optimisation. Knowledge of industry best practices and emerging technologies. Excellent leadership and project management skills. The ability to communicate effectively with technical and non-technical stakeholders.A successful Head of IT Applications should have: Strong project management and change management skills Strategic thinking and business acumen Excellent communication and stakeholder engagement Analytical mindset with data driven decision making Deep understanding of customer journey mapping and UX 7+ years in business applications, IT management, or digital transformation Experience in beauty, wellness, retail, or hospitality industries preferred Proven track record of leading enterprise software implementations (e.g., CRM, ERP) Familiarity with SaaS platforms and cloud-based solutions Tools & technology proficiency CRM ERP E-commerce: Shopify Power BI, Tableau, Google Analytics Job Offer Opportunities for professional growth and development. Pension Bonus Private Medical
Microsoft Dynamics 365/ Power Platform Developer My client is a reputable Microsoft Partner; well established in delivering successful digital transformation programmes to the mid-enterprise market. With a wealth of exciting projects in pipeline, my client is actively seeking an experienced Developer within Dynamics 365 CE/ CRM to join their development division - getting hands on to deliver tailored D365 CE solutions to customer requirements. This opportunity offers a excellent opening to work on innovative development projects for a range of reputable customers - progressing your career in Dynamics 365/ Power Platform whilst securing fantastic benefits and progression along the way. My client offers full home based working flexibility, with requirement for occasional site travel, project phase dependant. Whats on offer? Competitive starting salary up to 75,000 (experience dependent) Secure pipeline of D365/ Power Platform projects - across new implementations, upgrades and integration's Attractive benefits package including private medical, competitive pension scheme, life insurance Continuous, certified Dynamics 365/ Power Platform training Responsibilities will include: Hands on Dynamics 365 CE/ CRM/ Power Platform development on customer implementations Analysing technical requirements, and assisting in technical solution design Developing custom work flows/ plugins/ process flows based on customer needs CRM system integration projects utilising technologies such as Power BI, Power Automate & Azure Assisting CRM development testing/ deployment/ maintenance processes Triage CRM implementation support issues at 3rd line level Suitable candidates will be able to offer: A proven track record developing Microsoft Dynamics CRM/ 365 CE & Power Platform technologies Demonstrated proficiency across relevant programming languages, including C#, JavaScript Custom plugin/ work flow development expertise Full development life cycle skills including analysis, design, testing and support Experience across Power Platform - preferably offering skills in Power Automate, Power Pages, Power Apps (Model/ Canvas) Excellent communication skills - able to collaborate within a team and work autonomously Interested? Apply now! To discuss this exciting opportunity in more detail within the Dynamics CRM market, please contact Nick Butter by phone on (phone number removed) or send your current CV to (url removed). Nigel Frank International is the global leading Microsoft Dynamics Recruitment firm, providing the most Dynamics 365 / Dynamics CRM opportunities within the global market. Dealing with both Microsoft Gold Partners and End Users, our specific Microsoft Dynamics CRM/ 365 team specialise in the highest amount of exclusive live roles within the UK market, enabling us to match your requirements with a broad range of exciting opportunities. Our client relationships have been built up through our extensive knowledge and experience within the industry, with clients using our service time and again for the best experience within the Dynamics CRM/ 365 market. I am interested in speaking to any Dynamics candidate who is seeking their next career move, and can ensure complete confidentiality in the process. To talk further about exclusive live opportunities in the UK Dynamics market, please contact me ASAP. (phone number removed) or via email (url removed)
Oct 07, 2025
Full time
Microsoft Dynamics 365/ Power Platform Developer My client is a reputable Microsoft Partner; well established in delivering successful digital transformation programmes to the mid-enterprise market. With a wealth of exciting projects in pipeline, my client is actively seeking an experienced Developer within Dynamics 365 CE/ CRM to join their development division - getting hands on to deliver tailored D365 CE solutions to customer requirements. This opportunity offers a excellent opening to work on innovative development projects for a range of reputable customers - progressing your career in Dynamics 365/ Power Platform whilst securing fantastic benefits and progression along the way. My client offers full home based working flexibility, with requirement for occasional site travel, project phase dependant. Whats on offer? Competitive starting salary up to 75,000 (experience dependent) Secure pipeline of D365/ Power Platform projects - across new implementations, upgrades and integration's Attractive benefits package including private medical, competitive pension scheme, life insurance Continuous, certified Dynamics 365/ Power Platform training Responsibilities will include: Hands on Dynamics 365 CE/ CRM/ Power Platform development on customer implementations Analysing technical requirements, and assisting in technical solution design Developing custom work flows/ plugins/ process flows based on customer needs CRM system integration projects utilising technologies such as Power BI, Power Automate & Azure Assisting CRM development testing/ deployment/ maintenance processes Triage CRM implementation support issues at 3rd line level Suitable candidates will be able to offer: A proven track record developing Microsoft Dynamics CRM/ 365 CE & Power Platform technologies Demonstrated proficiency across relevant programming languages, including C#, JavaScript Custom plugin/ work flow development expertise Full development life cycle skills including analysis, design, testing and support Experience across Power Platform - preferably offering skills in Power Automate, Power Pages, Power Apps (Model/ Canvas) Excellent communication skills - able to collaborate within a team and work autonomously Interested? Apply now! To discuss this exciting opportunity in more detail within the Dynamics CRM market, please contact Nick Butter by phone on (phone number removed) or send your current CV to (url removed). Nigel Frank International is the global leading Microsoft Dynamics Recruitment firm, providing the most Dynamics 365 / Dynamics CRM opportunities within the global market. Dealing with both Microsoft Gold Partners and End Users, our specific Microsoft Dynamics CRM/ 365 team specialise in the highest amount of exclusive live roles within the UK market, enabling us to match your requirements with a broad range of exciting opportunities. Our client relationships have been built up through our extensive knowledge and experience within the industry, with clients using our service time and again for the best experience within the Dynamics CRM/ 365 market. I am interested in speaking to any Dynamics candidate who is seeking their next career move, and can ensure complete confidentiality in the process. To talk further about exclusive live opportunities in the UK Dynamics market, please contact me ASAP. (phone number removed) or via email (url removed)
THE OPPORTUNITY This is a once in a career opportunity for an exceptional counselling professional to join a truly Service Led business, the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation, Health Assured. With an unrivalled track record of incredibly strong year on year growth of its subscription model business, Health Assured supports over 80,000 organisations and 13 million lives across the UK & Ireland. Part of the global Peninsula Group, with 14 operating companies and a group turnover of circa 400m, there is substantial financial backing for further expansion, including acquisition and international development. This represents an unparalleled career advancement opportunity for the exceptional individual. Health Assured has been recognised as The North West's Top 100 Best Companies to work for and Top 10 Best Companies to Work for In the Health & Social Care. The Role Each Junior Account Manager is responsible for their own portfolio, developing and nurturing their accounts to ensure client understanding, support with promotion and develop effective client communications and identify further revenue opportunities. Duties involve day to day management of your portfolio engaging with clients and intermediaries, collating and managing renewal terms, including negotiation of renewal, liaising with intermediary, affinity and direct client, providing excellent service levels, conducting telephonic review meetings, maintaining accurate client CRM records and negotiating renewal pricing. This is an office-based role, managing clients via telephone, virtual and email however you could be required to visit clients externally on occasion. This role has excellent career prospects and a clear progression pathway up to Account Director level. You will need to be happy working in a fast paced environment, have a professional attitude and have the ability to have difficult conversations! Day to Day Responsibilites Managing a portfolio of EAP clients, intermediaries, and Occupational Health clients with a one-year contract value of under 4,500. Proactive client relationship management to ensure that targets are achieved for contract retention levels and renewal of premiums issued. Working towards a telephony KPI. Delivery of new client implementations. Renewal negotiations handling between 40-60 renewals per month for your own clients to achieve a retention rate of 95%. Delivery of consultancy services to clients regarding product options specialist service such as onsite training and Critical Incident Stress Management (CISM). Identify opportunities to up-sell and actively promote additional services with a target of achieving 10,000 new business per quarter. Achieve 3 self-generated new business client wins per quarter. Ensure we understand client needs and market changes, providing feedback to senior management in order to develop our proposition and remain ahead of the market. Maintain the highest standard of customer service and support to the sales and bid team. Maintain personal statistical renewal reports on a daily basis, highlighting at risk clients and further opportunities. Providing weekly renewal, activity and outstanding task updates. What you bring to the team An organised individual with excellent attention to detail, accuracy, and consistency. Microsoft Office software experience including Excel, Word and PowerPoint. Excellent attention to detail and written skills when communicating with others, both internally and externally. The ability to communicate clearly and concisely, varying communication style depending upon the audience. Multi-task oriented - can accomplish objectives effectively within time-frame given, carry out administrative duties within portfolio in an efficient and timely manner. To be willing to work toward set targets and KPI's including - 75 minutes webinar daily talk time, above 93% premium renewal rate & 90% contract renewal and 35 calls per day. Benefit 25 days' holiday, plus bank holidays Day off on your birthday Cash plan for you (and your children, if any) Holidays increase after 2- and 5-years' service Contractual sick pay Private medical insurance after 5 years' service Pension Plan and Life Insurance Pension plan contributions increase after 5- and 7-years' service Holiday season bonus after 3 years' service Profit share scheme Season ticket loan scheme Cycle to work scheme Access to Employee Assistance Programme Free On-site Gym Company incentives, access to discount schemes 49643LF INDMANJ
Oct 06, 2025
Full time
THE OPPORTUNITY This is a once in a career opportunity for an exceptional counselling professional to join a truly Service Led business, the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation, Health Assured. With an unrivalled track record of incredibly strong year on year growth of its subscription model business, Health Assured supports over 80,000 organisations and 13 million lives across the UK & Ireland. Part of the global Peninsula Group, with 14 operating companies and a group turnover of circa 400m, there is substantial financial backing for further expansion, including acquisition and international development. This represents an unparalleled career advancement opportunity for the exceptional individual. Health Assured has been recognised as The North West's Top 100 Best Companies to work for and Top 10 Best Companies to Work for In the Health & Social Care. The Role Each Junior Account Manager is responsible for their own portfolio, developing and nurturing their accounts to ensure client understanding, support with promotion and develop effective client communications and identify further revenue opportunities. Duties involve day to day management of your portfolio engaging with clients and intermediaries, collating and managing renewal terms, including negotiation of renewal, liaising with intermediary, affinity and direct client, providing excellent service levels, conducting telephonic review meetings, maintaining accurate client CRM records and negotiating renewal pricing. This is an office-based role, managing clients via telephone, virtual and email however you could be required to visit clients externally on occasion. This role has excellent career prospects and a clear progression pathway up to Account Director level. You will need to be happy working in a fast paced environment, have a professional attitude and have the ability to have difficult conversations! Day to Day Responsibilites Managing a portfolio of EAP clients, intermediaries, and Occupational Health clients with a one-year contract value of under 4,500. Proactive client relationship management to ensure that targets are achieved for contract retention levels and renewal of premiums issued. Working towards a telephony KPI. Delivery of new client implementations. Renewal negotiations handling between 40-60 renewals per month for your own clients to achieve a retention rate of 95%. Delivery of consultancy services to clients regarding product options specialist service such as onsite training and Critical Incident Stress Management (CISM). Identify opportunities to up-sell and actively promote additional services with a target of achieving 10,000 new business per quarter. Achieve 3 self-generated new business client wins per quarter. Ensure we understand client needs and market changes, providing feedback to senior management in order to develop our proposition and remain ahead of the market. Maintain the highest standard of customer service and support to the sales and bid team. Maintain personal statistical renewal reports on a daily basis, highlighting at risk clients and further opportunities. Providing weekly renewal, activity and outstanding task updates. What you bring to the team An organised individual with excellent attention to detail, accuracy, and consistency. Microsoft Office software experience including Excel, Word and PowerPoint. Excellent attention to detail and written skills when communicating with others, both internally and externally. The ability to communicate clearly and concisely, varying communication style depending upon the audience. Multi-task oriented - can accomplish objectives effectively within time-frame given, carry out administrative duties within portfolio in an efficient and timely manner. To be willing to work toward set targets and KPI's including - 75 minutes webinar daily talk time, above 93% premium renewal rate & 90% contract renewal and 35 calls per day. Benefit 25 days' holiday, plus bank holidays Day off on your birthday Cash plan for you (and your children, if any) Holidays increase after 2- and 5-years' service Contractual sick pay Private medical insurance after 5 years' service Pension Plan and Life Insurance Pension plan contributions increase after 5- and 7-years' service Holiday season bonus after 3 years' service Profit share scheme Season ticket loan scheme Cycle to work scheme Access to Employee Assistance Programme Free On-site Gym Company incentives, access to discount schemes 49643LF INDMANJ
Professional Services Consultant - Payroll Implementation (Payroll, Implementation, Salesforce, HCM, Remote) - Learn Salesforce and Lead Projects in a Supportive, Fully Remote Team! A Professional Services Consultant - Payroll Implementation (Payroll, Implementation, Salesforce, HCM, Remote) is required by a leading HCM software vendor delivering employee-focused solutions on the Salesforce platform. This is a fantastic opportunity to join a growing, remote-first organisation with a 10-year history, a loyal customer base, and some of the UK's top investors backing their growth. You must have: At least 3 years' experience delivering or Implementing payroll implementations. Strong understanding of UK payroll and tax regulations. Previous consultancy experience and the ability to work with Project Managers and Solution Architects. Technical aptitude to grasp and explain Salesforce and payroll system functionality. Proven ability to engage with senior client stakeholders and deliver multiple projects. You'll be supported every step of the way as you learn both the HCM software vendor's payroll product and Salesforce technology. Expect comprehensive onboarding, structured learning (Trailhead), and real-world experience that builds toward independent project ownership. Day-to-day, you will: Deliver payroll projects using the HCM software vendor's Implementation Methodology, from discovery and design through to configuration, testing, training, and go-live support. You'll work closely with clients, Project Managers, and Technical Consultants to implement payroll, timesheets, overtime, and expenses. You'll also support documentation and recommend process improvements, ensuring successful outcomes and high customer satisfaction. Why join this HCM software vendor? Fully remote working across the UK. 45,000 - 55,000 salary (no bonus). Learn Salesforce with full access to Trailhead and structured product training. Supportive, sociable team with daily collaboration and regular in-person meetups. A nurturing environment where you're never thrown in the deep end - you'll grow into your role over the first 12 months.
Oct 03, 2025
Full time
Professional Services Consultant - Payroll Implementation (Payroll, Implementation, Salesforce, HCM, Remote) - Learn Salesforce and Lead Projects in a Supportive, Fully Remote Team! A Professional Services Consultant - Payroll Implementation (Payroll, Implementation, Salesforce, HCM, Remote) is required by a leading HCM software vendor delivering employee-focused solutions on the Salesforce platform. This is a fantastic opportunity to join a growing, remote-first organisation with a 10-year history, a loyal customer base, and some of the UK's top investors backing their growth. You must have: At least 3 years' experience delivering or Implementing payroll implementations. Strong understanding of UK payroll and tax regulations. Previous consultancy experience and the ability to work with Project Managers and Solution Architects. Technical aptitude to grasp and explain Salesforce and payroll system functionality. Proven ability to engage with senior client stakeholders and deliver multiple projects. You'll be supported every step of the way as you learn both the HCM software vendor's payroll product and Salesforce technology. Expect comprehensive onboarding, structured learning (Trailhead), and real-world experience that builds toward independent project ownership. Day-to-day, you will: Deliver payroll projects using the HCM software vendor's Implementation Methodology, from discovery and design through to configuration, testing, training, and go-live support. You'll work closely with clients, Project Managers, and Technical Consultants to implement payroll, timesheets, overtime, and expenses. You'll also support documentation and recommend process improvements, ensuring successful outcomes and high customer satisfaction. Why join this HCM software vendor? Fully remote working across the UK. 45,000 - 55,000 salary (no bonus). Learn Salesforce with full access to Trailhead and structured product training. Supportive, sociable team with daily collaboration and regular in-person meetups. A nurturing environment where you're never thrown in the deep end - you'll grow into your role over the first 12 months.
ITSM Software Consultant Permanent, full time (flexible) Location: WFH/visits to customers' sites Salary: up to £40,000 pa (depending on experience) "Transforming Service Management" Our client, iService Solutions are UK-based company that specialises in Service Management implementation on the global stage. Everything they do is underpinned by a passion for workflow and technology, coupled with long term, honest and open relationships with their customers. They are experts in the design, execution, configuration and support of Helpdesk, IT and Enterprise Service Management as well as Asset Management Solutions. Due to their continued growth, they are now looking for a resourceful and creative ITSM Software Consultant to join their busy team. ITSM Software Consultant , the role: Working directly with the customers to understand their needs - building relationships and managing their expectations Proposing solutions and delivering best practise to clients' business problems Leading the technical delivery (configuration) of customers HaloITSM implementations Preparing and running functional design workshops including the creation of design specifications based on out of the box functionality and customer requirements Challenging customer requirements where necessary Training on specific HaloITSM, PSA and CRM technology will be given. ITSM Software Consultant , the person: Solid technical experience integrating or administering business software solutions such as ITSM, CRM or ERP systems. Capable of working within key business projects Knowledge of producing technical and customer facing documentation Excellent time management skills with a can-do and pro-active attitude Team player with the ability to work within project teams (both internally and within customer environment) Quick learner, competent of maintaining a diverse workload in a fast-paced environment A high level of interpersonal and communications skills Full UK driving license Desirable: Experience of Microsoft platforms (Windows Server, SQL Server, IIS) Hands-on experience of working within IT Service Management software solution ITIL v2 or v3 Foundation Certification ITSM Software Consultant , the benefits: Opportunity to join a vibrant and engaging team and friendly working environment Discretionary bonus Flexible working hours - project focused Long term relationship Remote-based work Life Insurance Employer pension scheme 23 days' annual leave plus bank holidays Pure Human Resources Limited works in partnership with iService Solutions in providing Recruitment support. No applications from agencies please.
Oct 01, 2025
Full time
ITSM Software Consultant Permanent, full time (flexible) Location: WFH/visits to customers' sites Salary: up to £40,000 pa (depending on experience) "Transforming Service Management" Our client, iService Solutions are UK-based company that specialises in Service Management implementation on the global stage. Everything they do is underpinned by a passion for workflow and technology, coupled with long term, honest and open relationships with their customers. They are experts in the design, execution, configuration and support of Helpdesk, IT and Enterprise Service Management as well as Asset Management Solutions. Due to their continued growth, they are now looking for a resourceful and creative ITSM Software Consultant to join their busy team. ITSM Software Consultant , the role: Working directly with the customers to understand their needs - building relationships and managing their expectations Proposing solutions and delivering best practise to clients' business problems Leading the technical delivery (configuration) of customers HaloITSM implementations Preparing and running functional design workshops including the creation of design specifications based on out of the box functionality and customer requirements Challenging customer requirements where necessary Training on specific HaloITSM, PSA and CRM technology will be given. ITSM Software Consultant , the person: Solid technical experience integrating or administering business software solutions such as ITSM, CRM or ERP systems. Capable of working within key business projects Knowledge of producing technical and customer facing documentation Excellent time management skills with a can-do and pro-active attitude Team player with the ability to work within project teams (both internally and within customer environment) Quick learner, competent of maintaining a diverse workload in a fast-paced environment A high level of interpersonal and communications skills Full UK driving license Desirable: Experience of Microsoft platforms (Windows Server, SQL Server, IIS) Hands-on experience of working within IT Service Management software solution ITIL v2 or v3 Foundation Certification ITSM Software Consultant , the benefits: Opportunity to join a vibrant and engaging team and friendly working environment Discretionary bonus Flexible working hours - project focused Long term relationship Remote-based work Life Insurance Employer pension scheme 23 days' annual leave plus bank holidays Pure Human Resources Limited works in partnership with iService Solutions in providing Recruitment support. No applications from agencies please.
