3 jobs found

Get the technical autonomy, complex caseload and leadership influence that most senior liability roles promise - but rarely deliver.This role combines complex cradle-to-grave liability adjusting with a genuine step into senior technical leadership. You'll handle high-quality EL, PL and property damage claims across the South East, while also working on specialist exposures including product recall and entertainment liability - work that sits well outside routine casualty portfolios. Because instructions are delivered on an hourly-rate basis, you're trusted to investigate thoroughly, shape strategy and drive outcomes rather than manage claim volume. What this role offers that others don't: - Complex, non-routine liability claims - Specialist and niche exposures - Real technical autonomy - Influence beyond your own caseload - Clear progression toward senior management Your role Operating at Associate Director level, you'll: - Act as a technical referral point for the wider casualty team - Support and develop trainee adjusters - Influence investigation strategy and reporting standards - Help shape the future direction of the liability practice - This creates a practical pathway into broader leadership responsibility over time - not just a larger personal caseload. Who this suits A technically strong liability adjuster who enjoys complex work, shares knowledge naturally, and wants their experience to carry wider influence. Hybrid working across London & the South East. If your current role feels technically solid but increasingly predictable, this is worth a confidential conversation.Interested applicants should apply online or forward their CV's to Craig Dyson at Exchange Street Claims / Job Ref: CD261. For all other vacancies, take a look at our website - exchange-street.co.uk

We are recruiting for an experienced and technically strong Senior Claims Adjuster - Casualty on behalf of one of the leading insurers in the Lloyd's of London insurance market. The successful candidate will take ownership of complex and high-value claims from first notification through to resolution, delivering high-quality technical handling, strong stakeholder engagement and exceptional customer outcomes. The Casualty portfolio includes General Liability, Product Liability, and Medical Professional Liability across a broad range of industries, offering exposure to complex claims, sectors, and jurisdictions. The role currently focuses on US claims, but over time will also include International General Liability claims. Key Responsibilities Developing a thorough understanding of the portfolio and proactively adjusting claims from notification through to settlement. Applying a strong understanding of policy coverage, wordings and exclusions. Analysing and determining coverage, liability and quantum, including multi-jurisdictional and technically challenging issues. Maintaining accurate claims files and documentation in line with internal and regulatory standards. Acting as a subject matter expert within the Casualty portfolio, providing technical guidance and mentoring to more junior team members. Building and maintaining positive, collaborative relationships with internal and external stakeholders. Instructing and proactively managing panel lawyers and external experts. Escalating complex or high value matters appropriately to senior stakeholders. Key Skills Required Claims Evaluation (Proficiency Level 3) Claims Negotiation (Proficiency Level 3) Claims Strategy (Proficiency Level 3) Communication (Proficiency Level 3) Escalation Management (Proficiency Level 2) Local Market / Policy Knowledge (Proficiency Level 2) Portfolio Management (Proficiency Level 2) Project/Programme Management (Proficiency Level 1) Third-Party Management (Proficiency Level 3) TPA / DCA Management (Proficiency Level 3) Key Experience Requirements An experienced claims handler with technical expertise in handling complex Casualty claims. Experience in the London market is advantageous; knowledge of Lloyd's preferred. Ability to manage a complex and varied caseload, with the ability to prioritise and deliver to deadlines. Strong understanding of policy coverage, wordings and liability assessment. Knowledge of legal and regulatory considerations impacting claims. Proven experience managing external counsel and other experts. Strong analytical, problem solving and decision-making capability. Excellent communication and stakeholder engagement skills. We do not retain any personal information without your permission. Please refer to our data protection policy on our official website for more information.

Get the technical autonomy, complex caseload and leadership influence that most senior liability roles promise but rarely deliver. This role combines complex cradle-to-grave liability adjusting with a genuine step into senior technical leadership. You'll handle high-quality EL, PL and property damage claims across the South East, while also working on specialist exposures including product recall and entertainment liability work that sits well outside routine casualty portfolios. Because instructions are delivered on an hourly-rate basis, you're trusted to investigate thoroughly, shape strategy and drive outcomes rather than manage claim volume. What this role offers that others don't: - Complex, non-routine liability claims - Specialist and niche exposures - Real technical autonomy - Influence beyond your own caseload - Clear progression toward senior management Your role Operating at Associate Director level, you'll: - Act as a technical referral point for the wider casualty team - Support and develop trainee adjusters - Influence investigation strategy and reporting standards - Help shape the future direction of the liability practice - This creates a practical pathway into broader leadership responsibility over time not just a larger personal caseload. Who this suits A technically strong liability adjuster who enjoys complex work, shares knowledge naturally, and wants their experience to carry wider influence. Hybrid working across London & the South East. If your current role feels technically solid but increasingly predictable, this is worth a confidential conversation. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/(url removed) Job Ref: CD261. For all other vacancies, take a look at our website - (url removed)