Customer Experience Advisor Location: Weybridge, Surrey Contract: Temporary Assignment (3 Months) Pay Rate: £16.00 per hour Hours: Full-time, Monday to Friday Overview We are currently recruiting for a Customer Experience Advisor to join our client's team in Weybridge on a 3-month temporary basis. This is an excellent opportunity for a customer-focused individual who is passionate about delivering outstanding service and creating positive customer experiences. The successful candidate will be the first point of contact for customers, handling enquiries, resolving issues, and ensuring every interaction is managed professionally and efficiently. Key Responsibilities Provide exceptional customer service via telephone, email, and online channels. Respond to customer enquiries promptly and accurately. Resolve customer complaints and issues in a professional and empathetic manner. Maintain accurate customer records and update internal systems. Process customer requests and follow up to ensure timely completion. Work collaboratively with internal departments to resolve customer queries. Identify opportunities to improve the customer journey and service delivery. Meet service level agreements (SLAs) and quality standards. Support additional administrative tasks as required. Skills & Experience Required Previous experience within a customer service, customer experience, call centre, or customer support role. Excellent verbal and written communication skills. Strong problem-solving abilities and attention to detail. Ability to manage multiple priorities in a fast-paced environment. Proficient in Microsoft Office, including Outlook, Word, and Excel. Experience using CRM or customer management systems is advantageous. Positive, proactive, and customer-centric approach. Personal Attributes Friendly and professional manner. Strong interpersonal skills. Empathetic and patient when dealing with customers. Team player with a flexible attitude. Organised and able to work independently. Benefits Competitive hourly rate of £16.00 per hour. Immediate start available. Opportunity to gain experience within a reputable organisation. Friendly and supportive team environment.
Aug 19, 2026
Seasonal
Customer Experience Advisor Location: Weybridge, Surrey Contract: Temporary Assignment (3 Months) Pay Rate: £16.00 per hour Hours: Full-time, Monday to Friday Overview We are currently recruiting for a Customer Experience Advisor to join our client's team in Weybridge on a 3-month temporary basis. This is an excellent opportunity for a customer-focused individual who is passionate about delivering outstanding service and creating positive customer experiences. The successful candidate will be the first point of contact for customers, handling enquiries, resolving issues, and ensuring every interaction is managed professionally and efficiently. Key Responsibilities Provide exceptional customer service via telephone, email, and online channels. Respond to customer enquiries promptly and accurately. Resolve customer complaints and issues in a professional and empathetic manner. Maintain accurate customer records and update internal systems. Process customer requests and follow up to ensure timely completion. Work collaboratively with internal departments to resolve customer queries. Identify opportunities to improve the customer journey and service delivery. Meet service level agreements (SLAs) and quality standards. Support additional administrative tasks as required. Skills & Experience Required Previous experience within a customer service, customer experience, call centre, or customer support role. Excellent verbal and written communication skills. Strong problem-solving abilities and attention to detail. Ability to manage multiple priorities in a fast-paced environment. Proficient in Microsoft Office, including Outlook, Word, and Excel. Experience using CRM or customer management systems is advantageous. Positive, proactive, and customer-centric approach. Personal Attributes Friendly and professional manner. Strong interpersonal skills. Empathetic and patient when dealing with customers. Team player with a flexible attitude. Organised and able to work independently. Benefits Competitive hourly rate of £16.00 per hour. Immediate start available. Opportunity to gain experience within a reputable organisation. Friendly and supportive team environment.
About the role At Scrivens Opticians & Hearing Care, we put people at the heart of everything we do. As a Sales Advisor, youll be the first point of contact for our customershelping them feel welcome, understood, and supported as they choose products and services that improve their lives. Whether its helping someone find their perfect pair of glasses or explaining how hearing care can boost confiden click apply for full job details
Aug 19, 2026
Full time
About the role At Scrivens Opticians & Hearing Care, we put people at the heart of everything we do. As a Sales Advisor, youll be the first point of contact for our customershelping them feel welcome, understood, and supported as they choose products and services that improve their lives. Whether its helping someone find their perfect pair of glasses or explaining how hearing care can boost confiden click apply for full job details
About the role At Scrivens Opticians & Hearing Care, we put people at the heart of everything we do. As a Sales Advisor, youll be the first point of contact for our customershelping them feel welcome, understood, and supported as they choose products and services that improve their lives. Whether its helping someone find their perfect pair of glasses or explaining how hearing care can boost confiden click apply for full job details
Aug 19, 2026
Full time
About the role At Scrivens Opticians & Hearing Care, we put people at the heart of everything we do. As a Sales Advisor, youll be the first point of contact for our customershelping them feel welcome, understood, and supported as they choose products and services that improve their lives. Whether its helping someone find their perfect pair of glasses or explaining how hearing care can boost confiden click apply for full job details
Contact Centre Customer Advisor We are seeking an experienced Contact Centre Customer Advisor to join our highly respected and desirable client based in Milton Keynes. This is an excellent opportunity for a customer-focused individual looking for a long-term career opportunity with potential for a permanent position. The Role You will be the first point of contact for customers, managing enquiries via phone, email, live chat and social media. Working as part of a busy customer service team, you'll provide accurate information, resolve queries efficiently and deliver an exceptional customer experience. Key Responsibilities Manage multi-channel customer enquiries. Resolve queries or escalate where required. Maintain accurate records using Microsoft Dynamics. Support customers with enquiries relating to their current account. Meet service level agreements and quality standards. Work collaboratively with internal teams to deliver excellent service. Working Hours Week 1: 8:30am - 4:30pm Week 2: 9:30am - 5:30pm Flexibility required to work occasional shifts between 6:00am and 6:00pm during busy periods. Overtime available. Hybrid - 3 days in the office and 2 days work from home About You Previous contact centre or customer service experience. Excellent communication skills. Strong IT skills, including Microsoft Office and CRM systems. Experience handling phone, email, live chat and social media enquiries. Ability to work under pressure and manage priorities effectively. Team player with a proactive approach. Apply today for an immediate start! Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Aug 19, 2026
Seasonal
Contact Centre Customer Advisor We are seeking an experienced Contact Centre Customer Advisor to join our highly respected and desirable client based in Milton Keynes. This is an excellent opportunity for a customer-focused individual looking for a long-term career opportunity with potential for a permanent position. The Role You will be the first point of contact for customers, managing enquiries via phone, email, live chat and social media. Working as part of a busy customer service team, you'll provide accurate information, resolve queries efficiently and deliver an exceptional customer experience. Key Responsibilities Manage multi-channel customer enquiries. Resolve queries or escalate where required. Maintain accurate records using Microsoft Dynamics. Support customers with enquiries relating to their current account. Meet service level agreements and quality standards. Work collaboratively with internal teams to deliver excellent service. Working Hours Week 1: 8:30am - 4:30pm Week 2: 9:30am - 5:30pm Flexibility required to work occasional shifts between 6:00am and 6:00pm during busy periods. Overtime available. Hybrid - 3 days in the office and 2 days work from home About You Previous contact centre or customer service experience. Excellent communication skills. Strong IT skills, including Microsoft Office and CRM systems. Experience handling phone, email, live chat and social media enquiries. Ability to work under pressure and manage priorities effectively. Team player with a proactive approach. Apply today for an immediate start! Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
ServiceNow HRSD Consultant Are you someone who understands that successful ServiceNow solutions start with business challenges, not platform features? Perhaps you're already gaining experience across HR, employee experience or business transformation and looking to build your consulting career within ServiceNow. I'm supporting a consultancy that is continuing to grow its ServiceNow offering across a range of transformation programmes. They're looking for a ServiceNow HRSD Consultant who can help organisations modernise HR services, improve employee experiences and make better use of digital workflows across the business. This role sits between business and technology. You'll work alongside experienced consultants, architects and delivery teams, helping clients understand their challenges, shape requirements and translate business needs into practical ServiceNow-enabled solutions. While some ServiceNow exposure would be beneficial, this role could also suit someone looking to build their expertise and gain hands-on experience within a growing and supportive consulting environment. You'll be involved across a range of transformation initiatives, supporting discovery activities, facilitating workshops, contributing to solution design discussions and helping shape ServiceNow-enabled improvements from concept through to delivery. Typical responsibilities will include: Supporting workshops and requirements-gathering sessions with HR and wider business stakeholders Translating business needs into user stories, functional requirements and solution documentation Helping customers understand how ServiceNow HRSD capabilities can support their objectives Contributing to process reviews, service improvements and employee experience initiatives Assisting with demonstrations, solution walkthroughs and customer presentations Supporting business development activities, proposal content and client-facing materials Working closely with consultants, architects and development teams on transformation programmes Your role will be to support discovery, advisory and solution design activities, helping clients understand what's possible with ServiceNow while working alongside experienced consultants on transformation programmes. I'm interested in people who already have some exposure to ServiceNow and understand how technology can improve business and employee outcomes. However, don't let a lack of deep ServiceNow or HRSD experience put you off. If you're early in your ServiceNow journey, keen to learn, and excited by the opportunity to help organisations transform their employee experience, this could be a great next step for you. Whether your background is in ServiceNow, HR technology, business analysis or wider transformation programmes, you'll be comfortable working with stakeholders, understanding business requirements, and contributing to solution-focused conversations. A curiosity for how technology can solve business problems, combined with a willingness to learn, is just as important as existing platform experience. ServiceNow certifications such as CSA, CIS-HRSD or ITSM would be beneficial. Salary up to £55,000 plus benefits. The role offers flexible hybrid working and the opportunity to work on complex transformation programmes across a diverse client base, with excellent opportunities to develop your consulting, advisory and ServiceNow expertise. If you're looking for a role where you can broaden your ServiceNow experience, gain exposure to HR transformation programmes and develop your consulting skills within a client-facing environment, I'd be keen to speak with you. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Aug 19, 2026
Full time
ServiceNow HRSD Consultant Are you someone who understands that successful ServiceNow solutions start with business challenges, not platform features? Perhaps you're already gaining experience across HR, employee experience or business transformation and looking to build your consulting career within ServiceNow. I'm supporting a consultancy that is continuing to grow its ServiceNow offering across a range of transformation programmes. They're looking for a ServiceNow HRSD Consultant who can help organisations modernise HR services, improve employee experiences and make better use of digital workflows across the business. This role sits between business and technology. You'll work alongside experienced consultants, architects and delivery teams, helping clients understand their challenges, shape requirements and translate business needs into practical ServiceNow-enabled solutions. While some ServiceNow exposure would be beneficial, this role could also suit someone looking to build their expertise and gain hands-on experience within a growing and supportive consulting environment. You'll be involved across a range of transformation initiatives, supporting discovery activities, facilitating workshops, contributing to solution design discussions and helping shape ServiceNow-enabled improvements from concept through to delivery. Typical responsibilities will include: Supporting workshops and requirements-gathering sessions with HR and wider business stakeholders Translating business needs into user stories, functional requirements and solution documentation Helping customers understand how ServiceNow HRSD capabilities can support their objectives Contributing to process reviews, service improvements and employee experience initiatives Assisting with demonstrations, solution walkthroughs and customer presentations Supporting business development activities, proposal content and client-facing materials Working closely with consultants, architects and development teams on transformation programmes Your role will be to support discovery, advisory and solution design activities, helping clients understand what's possible with ServiceNow while working alongside experienced consultants on transformation programmes. I'm interested in people who already have some exposure to ServiceNow and understand how technology can improve business and employee outcomes. However, don't let a lack of deep ServiceNow or HRSD experience put you off. If you're early in your ServiceNow journey, keen to learn, and excited by the opportunity to help organisations transform their employee experience, this could be a great next step for you. Whether your background is in ServiceNow, HR technology, business analysis or wider transformation programmes, you'll be comfortable working with stakeholders, understanding business requirements, and contributing to solution-focused conversations. A curiosity for how technology can solve business problems, combined with a willingness to learn, is just as important as existing platform experience. ServiceNow certifications such as CSA, CIS-HRSD or ITSM would be beneficial. Salary up to £55,000 plus benefits. The role offers flexible hybrid working and the opportunity to work on complex transformation programmes across a diverse client base, with excellent opportunities to develop your consulting, advisory and ServiceNow expertise. If you're looking for a role where you can broaden your ServiceNow experience, gain exposure to HR transformation programmes and develop your consulting skills within a client-facing environment, I'd be keen to speak with you. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Customer Relations Specialist Are you a confident communicator who enjoys helping customers and being part of a fantastic and supportive Team. We are looking for an outbound CRM advisor to join our Aftersales operation to help us to continue to develop and grow our business while delivering outstanding levels of customer satisfaction. In this role you will use our modern CRM systems to make effective outbound calls to customers, follow up on service reminders and ensure every customer has an amazing experience during their journey through our Porsche Centre. If you enjoy speaking to customers, being exceptionally organised and working in a fast paced and positive environment then we would be delighted to hear from you. More about the role Making outbound calls to our customers using our CRM systems and data base. Following up on service reminders. Updating and managing our data base. Building positive relationships with our customers. Supporting our Aftersales Team to ensure we are delivering outstanding levels of customer satisfaction. What we are looking for Friendly and confident telephone manner. Strong communication and organisational skills. Comfortable and confident using computer systems and spreadsheets. Positive attitude and a Team focused mindset. • Previous customer service or call handling experience would be preferred but not essential Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Aug 19, 2026
Full time
Customer Relations Specialist Are you a confident communicator who enjoys helping customers and being part of a fantastic and supportive Team. We are looking for an outbound CRM advisor to join our Aftersales operation to help us to continue to develop and grow our business while delivering outstanding levels of customer satisfaction. In this role you will use our modern CRM systems to make effective outbound calls to customers, follow up on service reminders and ensure every customer has an amazing experience during their journey through our Porsche Centre. If you enjoy speaking to customers, being exceptionally organised and working in a fast paced and positive environment then we would be delighted to hear from you. More about the role Making outbound calls to our customers using our CRM systems and data base. Following up on service reminders. Updating and managing our data base. Building positive relationships with our customers. Supporting our Aftersales Team to ensure we are delivering outstanding levels of customer satisfaction. What we are looking for Friendly and confident telephone manner. Strong communication and organisational skills. Comfortable and confident using computer systems and spreadsheets. Positive attitude and a Team focused mindset. • Previous customer service or call handling experience would be preferred but not essential Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Our client, a well-established multi-franchise approved car dealership in Cardiff, is seeking an experienced Assistant Service Manager to join their team due to ongoing business expansion. This is a prestigious opportunity for a professional individual looking to develop their career within a reputable motor trade organisation. The successful Assistant Service Manager will play a vital role in maintaining high standards of customer service and operational efficiency. Benefits for the successful Assistant Service Manager will include: Basic salary up to 35,000 per annum, dependent on experience and current earnings On-target earnings of approximately 40,000 per year, subject to achieving customer service scores and labour sales targets 22 days annual leave plus bank holidays, increasing to 25 days with length of service Workplace pension scheme Staff purchase discounts on cars, parts, servicing, and labour Manufacturer-accredited training programmes Expenses paid for bi-annual staff events such as summer and Christmas parties Achievement events and team meals Long-term career development within a reputable dealer group with over 60 years of industry experience Duties as an Assistant Service Manager: Assist in managing a busy service department, reporting directly to the Service Manager Oversee and motivate a large service team to deliver excellent customer service Ensure the efficient operation of the service reception, including customer bookings and needs Maximise workshop utilisation and labour sales, contributing to departmental performance Support and organise departmental processes and administration Work on the front desk as needed, handling customer enquiries and bookings Maintain high standards of customer satisfaction and operational efficiency Collaborate with the team to meet volume throughput targets, which typically include 80 vehicles daily and approximately 7 recoveries per day Assist with staff training and ongoing professional development Requirements for the Assistant Service Manager will include: Proven experience as a Senior Service Advisor, Assistant Service Manager, or similar role within a dealership environment Familiarity with high-volume service operations, ideally within a dealership setting Strong organisational and communication skills Ability to work efficiently under pressure in a busy environment Full UK driving licence, preferably with minimal points Living within a commutable distance to Cardiff or nearby area Demonstrated leadership and team management skills A professional attitude and a commitment to delivering excellent customer service This is a well-supported role within a respected organisation, offering excellent scope for progression and development. If you are an experienced assistant service professional seeking a new challenge within a thriving dealership, this opportunity is highly recommended. Contact Harry Thaxton-Woodcock, Automotive Recruitment Specialist at Perfect Placement covering Cardiff and South Wales, today to discover more about this fantastic opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job, let us help you find the one to take the first step towards your dream Motor Trade career.
Aug 19, 2026
Full time
Our client, a well-established multi-franchise approved car dealership in Cardiff, is seeking an experienced Assistant Service Manager to join their team due to ongoing business expansion. This is a prestigious opportunity for a professional individual looking to develop their career within a reputable motor trade organisation. The successful Assistant Service Manager will play a vital role in maintaining high standards of customer service and operational efficiency. Benefits for the successful Assistant Service Manager will include: Basic salary up to 35,000 per annum, dependent on experience and current earnings On-target earnings of approximately 40,000 per year, subject to achieving customer service scores and labour sales targets 22 days annual leave plus bank holidays, increasing to 25 days with length of service Workplace pension scheme Staff purchase discounts on cars, parts, servicing, and labour Manufacturer-accredited training programmes Expenses paid for bi-annual staff events such as summer and Christmas parties Achievement events and team meals Long-term career development within a reputable dealer group with over 60 years of industry experience Duties as an Assistant Service Manager: Assist in managing a busy service department, reporting directly to the Service Manager Oversee and motivate a large service team to deliver excellent customer service Ensure the efficient operation of the service reception, including customer bookings and needs Maximise workshop utilisation and labour sales, contributing to departmental performance Support and organise departmental processes and administration Work on the front desk as needed, handling customer enquiries and bookings Maintain high standards of customer satisfaction and operational efficiency Collaborate with the team to meet volume throughput targets, which typically include 80 vehicles daily and approximately 7 recoveries per day Assist with staff training and ongoing professional development Requirements for the Assistant Service Manager will include: Proven experience as a Senior Service Advisor, Assistant Service Manager, or similar role within a dealership environment Familiarity with high-volume service operations, ideally within a dealership setting Strong organisational and communication skills Ability to work efficiently under pressure in a busy environment Full UK driving licence, preferably with minimal points Living within a commutable distance to Cardiff or nearby area Demonstrated leadership and team management skills A professional attitude and a commitment to delivering excellent customer service This is a well-supported role within a respected organisation, offering excellent scope for progression and development. If you are an experienced assistant service professional seeking a new challenge within a thriving dealership, this opportunity is highly recommended. Contact Harry Thaxton-Woodcock, Automotive Recruitment Specialist at Perfect Placement covering Cardiff and South Wales, today to discover more about this fantastic opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job, let us help you find the one to take the first step towards your dream Motor Trade career.
Paraplanner Hove, East Sussex Hybrid (3 days in office, 2 WFH) Salary up to £45k This is a great opportunity for a Diploma-qualified paraplanner to progress their career with a well-established and fast-growing company. Building and maintaining a solid business support team is paramount to business success and will enable us to continue to deliver an excellent quality of service to our growing client base and support to our financial advisers. Role objective We are seeking a detail-oriented and analytical Paraplanner to join our team. In this role, you will work closely with financial advisers to support the financial planning process and ensure the delivery of high-quality advice to our clients. Duties & responsibilities Conduct comprehensive financial analysis to assist in the development of financial plans. Gather and organise client financial information, including income, expenses, assets, and liabilities. Use financial planning software to model various scenarios and projections. Prepare and review investment proposals and reports for clients. Collaborate with advisors to develop and implement customised financial strategies. Stay abreast of industry trends, regulations and changes in financial markets. Research financial products and investment opportunities. Ensure compliance with regulatory requirements and company policies. Maintain accurate and up-to-date client records. Company compliance Ensuring all tasks are carried out within FCA regulatory requirements. Notifying advisers of any complaints received and following appropriate procedures within the complaints handling process. Recording all correspondence. Ensuring that all dealings with clients are of an appropriate and entirely factual nature. Be committed to your own personal professional development, keeping knowledge up to date and attending any relevant learning sessions or other training arranged by the company. Person specification Qualifications To hold the CII Level 4 Diploma or equivalent. Desire to work towards Chartered status will be fully supported. Knowledge and experience Good knowledge of investments, pensions, personal tax, estate planning and protection (mortgages and equity release where applicable). Ability to perform basic tax calculations. Experience in maintaining good working relationships in the delivery of financial advice services or a similar environment. Ability to acquire, update and apply new skills and knowledge. Set your own goals and want to deliver agreed targets. IT skills Competent IT skills, including Word, Excel and Outlook. Experience in using financial services back-office systems (Genovo and/ or Intellliflo Office) to perform roles and manage client data efficiently and consistently in line with internal processes. Financial skills Ability to analyse financial issues and offer sound, reliable and professional advice. Ability to assess information, make comparisons and identify critical features. Ability to collate and present financial information. Ability to understand and analyse financial and non-financial data. Personal skills Communication: Ability to communicate effectively both verbally and in writing, and to deal with individuals at all levels. Team working: Ability to contribute as part of a team, and deal with individuals at all levels within the business. Professional integrity: The strength of character to explain a professional point while having empathy with a customer. Relations with others: The personal qualities and skills that promote open and constructive relations with colleagues and customers. Flexibility: The flexibility for and commitment to continual service development and improvement. Be able to work within defined business processes.
Aug 19, 2026
Full time
Paraplanner Hove, East Sussex Hybrid (3 days in office, 2 WFH) Salary up to £45k This is a great opportunity for a Diploma-qualified paraplanner to progress their career with a well-established and fast-growing company. Building and maintaining a solid business support team is paramount to business success and will enable us to continue to deliver an excellent quality of service to our growing client base and support to our financial advisers. Role objective We are seeking a detail-oriented and analytical Paraplanner to join our team. In this role, you will work closely with financial advisers to support the financial planning process and ensure the delivery of high-quality advice to our clients. Duties & responsibilities Conduct comprehensive financial analysis to assist in the development of financial plans. Gather and organise client financial information, including income, expenses, assets, and liabilities. Use financial planning software to model various scenarios and projections. Prepare and review investment proposals and reports for clients. Collaborate with advisors to develop and implement customised financial strategies. Stay abreast of industry trends, regulations and changes in financial markets. Research financial products and investment opportunities. Ensure compliance with regulatory requirements and company policies. Maintain accurate and up-to-date client records. Company compliance Ensuring all tasks are carried out within FCA regulatory requirements. Notifying advisers of any complaints received and following appropriate procedures within the complaints handling process. Recording all correspondence. Ensuring that all dealings with clients are of an appropriate and entirely factual nature. Be committed to your own personal professional development, keeping knowledge up to date and attending any relevant learning sessions or other training arranged by the company. Person specification Qualifications To hold the CII Level 4 Diploma or equivalent. Desire to work towards Chartered status will be fully supported. Knowledge and experience Good knowledge of investments, pensions, personal tax, estate planning and protection (mortgages and equity release where applicable). Ability to perform basic tax calculations. Experience in maintaining good working relationships in the delivery of financial advice services or a similar environment. Ability to acquire, update and apply new skills and knowledge. Set your own goals and want to deliver agreed targets. IT skills Competent IT skills, including Word, Excel and Outlook. Experience in using financial services back-office systems (Genovo and/ or Intellliflo Office) to perform roles and manage client data efficiently and consistently in line with internal processes. Financial skills Ability to analyse financial issues and offer sound, reliable and professional advice. Ability to assess information, make comparisons and identify critical features. Ability to collate and present financial information. Ability to understand and analyse financial and non-financial data. Personal skills Communication: Ability to communicate effectively both verbally and in writing, and to deal with individuals at all levels. Team working: Ability to contribute as part of a team, and deal with individuals at all levels within the business. Professional integrity: The strength of character to explain a professional point while having empathy with a customer. Relations with others: The personal qualities and skills that promote open and constructive relations with colleagues and customers. Flexibility: The flexibility for and commitment to continual service development and improvement. Be able to work within defined business processes.
RECRUITMENT SOLUTIONS FOR BUSINESS (UK) LTD
Basildon, Essex
As a Senior Mortgage Advisor in this excellent office in BASILDON Essex , you'll be there for your customers, drawing on your wisdom and knowledge making sure they get the best advice and support to achieve their dreams! And with the Area Mortgage Manager by your side, you'll have all the support you need to be the best you can be! You'll receive warm leads from the amazing Estate Agents, and with full administrative backup, you can focus on what you do best: helping customers! The Senior Mortgage Advisor Package: Salary £31,000pa Plus supporting payment guarantee for a fixed period Car Allowance £3,500 or Company Car Realistic OTE £65,000pa (uncapped) 5 days a week (inc Sat, with 2 Sat off per month), Mon-Fri: 08.30-17.30 Sat: 09.00-17.00 Option to work from home 1 day a week! Additional Benefits: 33 days paid holiday (incr with service) day off for your birthday, Profit Share Scheme, Holiday Commission, Pension, Life Insurance, Private Medical Healthcare, Top Achievers trips and incentives, Structured career path with growth opportunities, Employee Assistance Scheme, Paid entry fees for charitable events The Senior Mortgage Advisor role: Meet clients to understand their needs and find their best mortgage solutions Promote insurance & protection with Legal & General Smash targets & celebrate success! Work with our estate agency team to maximise opportunities and support & coach colleagues for success Engage existing clients to generate new business Collaborate with lenders for the best deals Stay compliant with FCA guidelines for peace of mind and reassurance The Senior Mortgage Advisor Person CeMap 1 qualified (or CAS status) and proven mortgage advisory experience essential Driven by success, results, and rewards! Relationship-building comes naturally Always ready to turn ordinary into extraordinary and passionate about helping people secure dream home Aligned with values: courtesy, honesty, trust, and respect If you have the current relevant experience for this role please do not hesitate, APPLY TODAY and submit your CV. Our Recruitment Solutions for Business team are available for a confidential chat and will respond within 12 - 24 hours of your CV application. We guarantee complete discretion, call today and talk in confidence to one of our Property Recruitment experts. Please be advised, if you do not have the previous experience required in the job description your application will not be considered.
Aug 19, 2026
Full time
As a Senior Mortgage Advisor in this excellent office in BASILDON Essex , you'll be there for your customers, drawing on your wisdom and knowledge making sure they get the best advice and support to achieve their dreams! And with the Area Mortgage Manager by your side, you'll have all the support you need to be the best you can be! You'll receive warm leads from the amazing Estate Agents, and with full administrative backup, you can focus on what you do best: helping customers! The Senior Mortgage Advisor Package: Salary £31,000pa Plus supporting payment guarantee for a fixed period Car Allowance £3,500 or Company Car Realistic OTE £65,000pa (uncapped) 5 days a week (inc Sat, with 2 Sat off per month), Mon-Fri: 08.30-17.30 Sat: 09.00-17.00 Option to work from home 1 day a week! Additional Benefits: 33 days paid holiday (incr with service) day off for your birthday, Profit Share Scheme, Holiday Commission, Pension, Life Insurance, Private Medical Healthcare, Top Achievers trips and incentives, Structured career path with growth opportunities, Employee Assistance Scheme, Paid entry fees for charitable events The Senior Mortgage Advisor role: Meet clients to understand their needs and find their best mortgage solutions Promote insurance & protection with Legal & General Smash targets & celebrate success! Work with our estate agency team to maximise opportunities and support & coach colleagues for success Engage existing clients to generate new business Collaborate with lenders for the best deals Stay compliant with FCA guidelines for peace of mind and reassurance The Senior Mortgage Advisor Person CeMap 1 qualified (or CAS status) and proven mortgage advisory experience essential Driven by success, results, and rewards! Relationship-building comes naturally Always ready to turn ordinary into extraordinary and passionate about helping people secure dream home Aligned with values: courtesy, honesty, trust, and respect If you have the current relevant experience for this role please do not hesitate, APPLY TODAY and submit your CV. Our Recruitment Solutions for Business team are available for a confidential chat and will respond within 12 - 24 hours of your CV application. We guarantee complete discretion, call today and talk in confidence to one of our Property Recruitment experts. Please be advised, if you do not have the previous experience required in the job description your application will not be considered.
Are you an experienced Sales professional seeking a new and exciting challenge? Clark James Recruitment are delighted to be working with a highly professional and also highly regarded business within the property sector. Our client are looking for a driven, forward thinking and experienced sales professional to join their business within a sales capacity. Role We are seeking an energetic and motivated experienced Sales Advisor to join our dynamic sales team. In this role, you will be the driving force behind delivering exceptional customer service, building strong client relationships, and achieving sales targets. Your passion for sales combined with excellent communication skills will help us create memorable shopping experiences that inspire loyalty and growth. This is an exciting opportunity for a proactive professional eager to thrive in a fast-paced environment and make a tangible impact through their sales expertise. Engage with customers confidently to understand their needs and recommend suitable products or services. Negotiate effectively to close sales and maximize customer satisfaction. Provide outstanding customer service by addressing inquiries, resolving issues, and ensuring a positive shopping experience. Manage your time efficiently to prioritise tasks, follow up on leads, and meet sales goals Maintain organised records of sales activities, customer interactions, and follow-up actions. Candidate Proven experience and ability within a similar sales role with a track record of meeting or exceeding targets. Previous experience within the Property sector desirable however, not essential. Strong negotiation skills with the ability to influence and persuade customers effectively Excellent communication skills in English, both verbal and written. Valid driving license for travel between client sites or stores as needed. Knowledge of IT systems, CRM tools, and basic organizational skills to manage multiple accounts efficiently. Ability to deliver exceptional customer service while maintaining professionalism under pressure. Strong time management skills with the ability to prioritize tasks in a fast-paced environment. Full Driving Licence and own car essential. Package Basic salary to £35,000 (dependent on experience). Attractive on target earnings £50,000 - £60,000) which are very achievable. Company benefits.
Aug 19, 2026
Full time
Are you an experienced Sales professional seeking a new and exciting challenge? Clark James Recruitment are delighted to be working with a highly professional and also highly regarded business within the property sector. Our client are looking for a driven, forward thinking and experienced sales professional to join their business within a sales capacity. Role We are seeking an energetic and motivated experienced Sales Advisor to join our dynamic sales team. In this role, you will be the driving force behind delivering exceptional customer service, building strong client relationships, and achieving sales targets. Your passion for sales combined with excellent communication skills will help us create memorable shopping experiences that inspire loyalty and growth. This is an exciting opportunity for a proactive professional eager to thrive in a fast-paced environment and make a tangible impact through their sales expertise. Engage with customers confidently to understand their needs and recommend suitable products or services. Negotiate effectively to close sales and maximize customer satisfaction. Provide outstanding customer service by addressing inquiries, resolving issues, and ensuring a positive shopping experience. Manage your time efficiently to prioritise tasks, follow up on leads, and meet sales goals Maintain organised records of sales activities, customer interactions, and follow-up actions. Candidate Proven experience and ability within a similar sales role with a track record of meeting or exceeding targets. Previous experience within the Property sector desirable however, not essential. Strong negotiation skills with the ability to influence and persuade customers effectively Excellent communication skills in English, both verbal and written. Valid driving license for travel between client sites or stores as needed. Knowledge of IT systems, CRM tools, and basic organizational skills to manage multiple accounts efficiently. Ability to deliver exceptional customer service while maintaining professionalism under pressure. Strong time management skills with the ability to prioritize tasks in a fast-paced environment. Full Driving Licence and own car essential. Package Basic salary to £35,000 (dependent on experience). Attractive on target earnings £50,000 - £60,000) which are very achievable. Company benefits.
We are looking for a part time Customer Service Advisor to join us in our mission of delivering quality outdoor products such as log cabins, garden offices, sheds and gazebos designed with care, built to last, and made to make our customers smile! Who We Are: Established in 1994, Dunster House Ltd is a proud, family-run business that s continuing to grow and evolve. Last year alone, we ve expanded even further opening four new sites and now employing over 650 amazing people across 15 locations across the UK. For more than 30 years, we ve been passionate about designing, manufacturing, and retailing quality garden lifestyle products that help our customers make the most of their outdoor spaces. As garden building specialists, we re proud to deliver our products directly to our customers using our very own fleet, ensuring care and quality every step of the way. To find out more about Dunster House Ltd, visit our website. The Role: This job is based out of our Bedford HQ MK41 0LF and provides friendly, efficient support to customers by handling enquiries, resolving issues, and ensuring a positive service experience. This role is ideal for a school leaver or someone looking to work some extra hours over the weekend with flexibility to work some hours in the week when required. Role Overview: Customer Communication: Gather information from customers regarding their queries and provide clear, professional, and timely written responses via email or the company s ticketing system. After-Delivery Support: Handle all post-delivery enquiries, including return requests, assembly and technical assistance, documentation, and replacement parts, ensuring each case is managed to completion. Collaboration and Coordination: Liaise effectively with internal teams including the Design Department, Factory Liaison Managers, and Logistics to resolve customer issues and gather required information. Replacement Parts and Documentation: Prepare and process customer orders for replacement or spare parts. Cross-Departmental Investigation: Investigate customer queries by working collaboratively with all relevant departments to identify causes and implement solutions. Organise and track transfers and deliveries with appropriate departments to ensure timely dispatch and communication to customers. Independent and Team Working: Demonstrate confidence in working independently to manage individual workloads while contributing effectively within a collaborative team Requirements: Proven experience in customer service, preferably within an after-sales or logistical support environment. Proficient in using MS office suite and role appropriate software Strong written communication skills Excellent organisation and time-management skills Ability to multitask and prioritise within a fast-paced environment What We Offer: 6-month temporary contract with the potential to become permanent Minimum working hours: Saturdays 09:00-17:00 and Sundays 10:00-16:00, flexibility to pick up shifts during the week is desirable £28,000 (pro-rated for part time hours) 29 days holiday including bank holidays (pro-rated for part time hours) Referral Programme
Aug 19, 2026
Full time
We are looking for a part time Customer Service Advisor to join us in our mission of delivering quality outdoor products such as log cabins, garden offices, sheds and gazebos designed with care, built to last, and made to make our customers smile! Who We Are: Established in 1994, Dunster House Ltd is a proud, family-run business that s continuing to grow and evolve. Last year alone, we ve expanded even further opening four new sites and now employing over 650 amazing people across 15 locations across the UK. For more than 30 years, we ve been passionate about designing, manufacturing, and retailing quality garden lifestyle products that help our customers make the most of their outdoor spaces. As garden building specialists, we re proud to deliver our products directly to our customers using our very own fleet, ensuring care and quality every step of the way. To find out more about Dunster House Ltd, visit our website. The Role: This job is based out of our Bedford HQ MK41 0LF and provides friendly, efficient support to customers by handling enquiries, resolving issues, and ensuring a positive service experience. This role is ideal for a school leaver or someone looking to work some extra hours over the weekend with flexibility to work some hours in the week when required. Role Overview: Customer Communication: Gather information from customers regarding their queries and provide clear, professional, and timely written responses via email or the company s ticketing system. After-Delivery Support: Handle all post-delivery enquiries, including return requests, assembly and technical assistance, documentation, and replacement parts, ensuring each case is managed to completion. Collaboration and Coordination: Liaise effectively with internal teams including the Design Department, Factory Liaison Managers, and Logistics to resolve customer issues and gather required information. Replacement Parts and Documentation: Prepare and process customer orders for replacement or spare parts. Cross-Departmental Investigation: Investigate customer queries by working collaboratively with all relevant departments to identify causes and implement solutions. Organise and track transfers and deliveries with appropriate departments to ensure timely dispatch and communication to customers. Independent and Team Working: Demonstrate confidence in working independently to manage individual workloads while contributing effectively within a collaborative team Requirements: Proven experience in customer service, preferably within an after-sales or logistical support environment. Proficient in using MS office suite and role appropriate software Strong written communication skills Excellent organisation and time-management skills Ability to multitask and prioritise within a fast-paced environment What We Offer: 6-month temporary contract with the potential to become permanent Minimum working hours: Saturdays 09:00-17:00 and Sundays 10:00-16:00, flexibility to pick up shifts during the week is desirable £28,000 (pro-rated for part time hours) 29 days holiday including bank holidays (pro-rated for part time hours) Referral Programme
Car Parts Sales Advisor Location: Birmingham Job Type: Temp to Perm Salary: 13.00 per hour We are looking for an experienced and customer-focused Car Parts Advisor. This is an excellent opportunity for someone with experience in the automotive parts industry who enjoys building relationships with trade and retail customers, providing expert product advice, and delivering outstanding customer service. What You'll Be Doing Serving trade and retail customers at the counter, over the phone, and via email. Identifying customer requirements and supplying the correct automotive parts and accessories using electronic parts catalogues. Building strong relationships with local garages, workshops, and regular trade customers. Maximising sales opportunities through product recommendations, upselling, and promoting current offers. Processing orders accurately using the point-of-sale system and ensuring efficient order fulfilment. Maintaining high standards of stock presentation, merchandising, and branch housekeeping. Working closely with the warehouse and wider branch team to ensure excellent customer service and achieve branch sales targets. What We're Looking For Previous experience in a trade counter, motor factor, automotive parts, or vehicle dealership parts department is highly desirable. Good knowledge of automotive parts and the ability to identify the correct components for customers. A proven track record of delivering excellent customer service and achieving sales targets. Strong communication and relationship-building skills with both trade and retail customers. Availability to work one Saturday in every three. What We Offer 13.00 per hour Temp-to-perm opportunity with the chance to secure a permanent role. Ongoing product and technical training. A supportive, friendly, and team-focused working environment. The opportunity to develop your career within a growing automotive parts business. If you have experience working on a trade counter or within a motor factor and enjoy helping customers find the right parts while driving sales, we'd love to hear from you. Apply today or contact Gabriele Strazdauskaite on (phone number removed) or (url removed) for more information.
Aug 19, 2026
Seasonal
Car Parts Sales Advisor Location: Birmingham Job Type: Temp to Perm Salary: 13.00 per hour We are looking for an experienced and customer-focused Car Parts Advisor. This is an excellent opportunity for someone with experience in the automotive parts industry who enjoys building relationships with trade and retail customers, providing expert product advice, and delivering outstanding customer service. What You'll Be Doing Serving trade and retail customers at the counter, over the phone, and via email. Identifying customer requirements and supplying the correct automotive parts and accessories using electronic parts catalogues. Building strong relationships with local garages, workshops, and regular trade customers. Maximising sales opportunities through product recommendations, upselling, and promoting current offers. Processing orders accurately using the point-of-sale system and ensuring efficient order fulfilment. Maintaining high standards of stock presentation, merchandising, and branch housekeeping. Working closely with the warehouse and wider branch team to ensure excellent customer service and achieve branch sales targets. What We're Looking For Previous experience in a trade counter, motor factor, automotive parts, or vehicle dealership parts department is highly desirable. Good knowledge of automotive parts and the ability to identify the correct components for customers. A proven track record of delivering excellent customer service and achieving sales targets. Strong communication and relationship-building skills with both trade and retail customers. Availability to work one Saturday in every three. What We Offer 13.00 per hour Temp-to-perm opportunity with the chance to secure a permanent role. Ongoing product and technical training. A supportive, friendly, and team-focused working environment. The opportunity to develop your career within a growing automotive parts business. If you have experience working on a trade counter or within a motor factor and enjoy helping customers find the right parts while driving sales, we'd love to hear from you. Apply today or contact Gabriele Strazdauskaite on (phone number removed) or (url removed) for more information.
Service Advisor Location: Stratford - Upon - Avon Salary: Competitive Salary + £35,000 OTE Bonus Hours: Full-Time, Permanent Looking for your next opportunity in a busy, dealership where your customer service skills are genuinely valued? This is an excellent opportunity for an experienced Service Advisor / Automotive Service Advisor to join a successful dealership in Stratford. You'll be the vital link between customers and the workshop, ensuring every customer receives a first-class experience from booking through to vehicle collection. Working within a supportive Aftersales team, you'll benefit from ongoing manufacturer training, career development opportunities and the chance to build a long-term career with a well-established automotive retailer. What's In It For You? Competitive Basic Salary with Bonus Potential Manufacturer Training & Accreditation Genuine Career Progression Opportunities Employee Discounts on Vehicles, Servicing & Parts Supportive Team Environment Long-Term Career Stability The Role As a Service Advisor, you'll be responsible for delivering an exceptional customer experience while ensuring the workshop operates efficiently. Your responsibilities will include: Welcoming customers and discussing their servicing and repair requirements Booking vehicles into the workshop and managing repair schedules Liaising with technicians throughout the repair process Keeping customers updated on vehicle progress and obtaining repair authorisations Preparing accurate repair orders and invoices Promoting additional products and services where appropriate Delivering outstanding customer service from vehicle drop-off through to collection Building long-lasting customer relationships to encourage repeat business About You We're looking for someone who has: Previous experience as a Service Advisor / Automotive Service Advisor / Aftersales Advisor Excellent communication and customer service skills Strong organisational skills with the ability to prioritise a busy workload A positive, team-focused attitude Good IT and administrative skills Full UK Driving Licence (preferred) Automotive experience is highly desirable, although candidates with strong customer service experience looking to move into the motor trade may also be considered. Apply Today If you're looking to join a dealership that offers excellent training, career progression and the opportunity to work with a great automotive brand, we'd love to hear from you. For more information or to apply for this Service Advisor position, please contact Kieran at Auto Skills UK quoting Job Reference 54342.
Aug 19, 2026
Full time
Service Advisor Location: Stratford - Upon - Avon Salary: Competitive Salary + £35,000 OTE Bonus Hours: Full-Time, Permanent Looking for your next opportunity in a busy, dealership where your customer service skills are genuinely valued? This is an excellent opportunity for an experienced Service Advisor / Automotive Service Advisor to join a successful dealership in Stratford. You'll be the vital link between customers and the workshop, ensuring every customer receives a first-class experience from booking through to vehicle collection. Working within a supportive Aftersales team, you'll benefit from ongoing manufacturer training, career development opportunities and the chance to build a long-term career with a well-established automotive retailer. What's In It For You? Competitive Basic Salary with Bonus Potential Manufacturer Training & Accreditation Genuine Career Progression Opportunities Employee Discounts on Vehicles, Servicing & Parts Supportive Team Environment Long-Term Career Stability The Role As a Service Advisor, you'll be responsible for delivering an exceptional customer experience while ensuring the workshop operates efficiently. Your responsibilities will include: Welcoming customers and discussing their servicing and repair requirements Booking vehicles into the workshop and managing repair schedules Liaising with technicians throughout the repair process Keeping customers updated on vehicle progress and obtaining repair authorisations Preparing accurate repair orders and invoices Promoting additional products and services where appropriate Delivering outstanding customer service from vehicle drop-off through to collection Building long-lasting customer relationships to encourage repeat business About You We're looking for someone who has: Previous experience as a Service Advisor / Automotive Service Advisor / Aftersales Advisor Excellent communication and customer service skills Strong organisational skills with the ability to prioritise a busy workload A positive, team-focused attitude Good IT and administrative skills Full UK Driving Licence (preferred) Automotive experience is highly desirable, although candidates with strong customer service experience looking to move into the motor trade may also be considered. Apply Today If you're looking to join a dealership that offers excellent training, career progression and the opportunity to work with a great automotive brand, we'd love to hear from you. For more information or to apply for this Service Advisor position, please contact Kieran at Auto Skills UK quoting Job Reference 54342.
About the role As a Field Sales Advisor, youll represent Virgin Media O2 out in local communities, introducing customers to our broadband, mobile and TV entertainment services that can make a real difference to everyday life. This is a face-to-face, target-driven role where resilience, confidence and motivation are key click apply for full job details
Aug 19, 2026
Full time
About the role As a Field Sales Advisor, youll represent Virgin Media O2 out in local communities, introducing customers to our broadband, mobile and TV entertainment services that can make a real difference to everyday life. This is a face-to-face, target-driven role where resilience, confidence and motivation are key click apply for full job details
About the role As a Field Sales Advisor, youll represent Virgin Media O2 out in local communities, introducing customers to our broadband, mobile and TV entertainment services that can make a real difference to everyday life. This is a face-to-face, target-driven role where resilience, confidence and motivation are key click apply for full job details
Aug 19, 2026
Full time
About the role As a Field Sales Advisor, youll represent Virgin Media O2 out in local communities, introducing customers to our broadband, mobile and TV entertainment services that can make a real difference to everyday life. This is a face-to-face, target-driven role where resilience, confidence and motivation are key click apply for full job details
Customer Service Advisor Location: Maidenhead/Hybrid Job Type: Full-Time, Permanent Salary: (phone number removed) + Benefits About the Role We are currently recruiting for a proactive and customer-focused Customer Service Advisor to join a busy and supportive team. This is a varied role that requires excellent communication, organisation, and problem-solving skills, with a strong focus on delivering first-class customer service. The successful candidate will be responsible for managing customer enquiries, processing orders, resolving issues, and ensuring customers receive a seamless experience from order placement through to delivery. This role would suit someone who is confident communicating with customers, enjoys working in a fast-paced environment, and takes pride in finding solutions and delivering outstanding service. Key Responsibilities Deliver exceptional customer service to customers, suppliers, and colleagues at all times. Respond to customer enquiries via telephone and email, taking ownership of queries through to resolution. Investigate and resolve issues relating to customer orders and deliveries. Provide timely updates to customers and internal teams, ensuring all parties are kept informed throughout the process. Escalate unresolved issues or complaints where appropriate. Process customer orders accurately and efficiently. Support retailers with the use of the portal. Process order returns and manage associated administration. Apply amendments, cancellations, and discounts within internal systems. Identify and proactively resolve potential order processing issues. Liaise with factories and logistics partners to ensure accurate and timely order fulfilment. Provide general administrative support to the wider business. Work collaboratively with internal departments to ensure an excellent customer experience. About You We are looking for an enthusiastic and self-motivated individual who enjoys working as part of a team and takes ownership of their workload. Skills & Experience Previous customer service or customer support experience. Excellent verbal and written communication skills. Strong organisational and administrative abilities. Ability to manage multiple tasks and priorities effectively. Confident handling customer enquiries and resolving issues. Strong attention to detail and accuracy. Proactive approach with excellent problem-solving skills. Ability to work independently and use initiative. Positive, professional, and customer-focused attitude. Strong team player with the ability to collaborate across departments. Good IT skills and experience using customer management or order processing systems. What We're Looking For The ideal candidate will: Have a genuine passion for customer service. Be able to remain calm and professional under pressure. Take accountability for delivering excellent customer outcomes. Demonstrate a positive "can-do" attitude. Thrive within a small team environment. Be committed to completing tasks accurately and within agreed timescales. What's on Offer? Permanent, full-time position. Hybrid working Friendly and supportive team environment. Friday 4pm finish Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 19, 2026
Full time
Customer Service Advisor Location: Maidenhead/Hybrid Job Type: Full-Time, Permanent Salary: (phone number removed) + Benefits About the Role We are currently recruiting for a proactive and customer-focused Customer Service Advisor to join a busy and supportive team. This is a varied role that requires excellent communication, organisation, and problem-solving skills, with a strong focus on delivering first-class customer service. The successful candidate will be responsible for managing customer enquiries, processing orders, resolving issues, and ensuring customers receive a seamless experience from order placement through to delivery. This role would suit someone who is confident communicating with customers, enjoys working in a fast-paced environment, and takes pride in finding solutions and delivering outstanding service. Key Responsibilities Deliver exceptional customer service to customers, suppliers, and colleagues at all times. Respond to customer enquiries via telephone and email, taking ownership of queries through to resolution. Investigate and resolve issues relating to customer orders and deliveries. Provide timely updates to customers and internal teams, ensuring all parties are kept informed throughout the process. Escalate unresolved issues or complaints where appropriate. Process customer orders accurately and efficiently. Support retailers with the use of the portal. Process order returns and manage associated administration. Apply amendments, cancellations, and discounts within internal systems. Identify and proactively resolve potential order processing issues. Liaise with factories and logistics partners to ensure accurate and timely order fulfilment. Provide general administrative support to the wider business. Work collaboratively with internal departments to ensure an excellent customer experience. About You We are looking for an enthusiastic and self-motivated individual who enjoys working as part of a team and takes ownership of their workload. Skills & Experience Previous customer service or customer support experience. Excellent verbal and written communication skills. Strong organisational and administrative abilities. Ability to manage multiple tasks and priorities effectively. Confident handling customer enquiries and resolving issues. Strong attention to detail and accuracy. Proactive approach with excellent problem-solving skills. Ability to work independently and use initiative. Positive, professional, and customer-focused attitude. Strong team player with the ability to collaborate across departments. Good IT skills and experience using customer management or order processing systems. What We're Looking For The ideal candidate will: Have a genuine passion for customer service. Be able to remain calm and professional under pressure. Take accountability for delivering excellent customer outcomes. Demonstrate a positive "can-do" attitude. Thrive within a small team environment. Be committed to completing tasks accurately and within agreed timescales. What's on Offer? Permanent, full-time position. Hybrid working Friendly and supportive team environment. Friday 4pm finish Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
£12.71 per hour 35 hours per week Monday to Friday flexible between 8am-6pm Temp to Perm We are currently recruiting for a role at the RAC in Walsall to work alongside one of their third party clients, one of the most recognisable names in the automotive industry. Based next to the M6, the RAC office is ideally located, with a large, free on-site car park for all staff as well as excellent public transport links and proximity to Bescot Railway station. Role This role will see you working in a Customer service capacity, handling calls, emails and live chats from customers from of one of the UK's most well-know car brands. The role will see you handling a range of complex queries and complaints and through excellent customer service, you will ensure that all cases are handled and resolved in a professional and timely manner. -Handling calls, emails and live chats -Dealing with complex customer service queries -Handling complaints -Dispute resolution Requirements -Strong customer service skills -Call centre experience is highly desirable -Experience handling complaints -Confident using internal computer systems -Excellent written and verbal communication skills
Aug 19, 2026
Seasonal
£12.71 per hour 35 hours per week Monday to Friday flexible between 8am-6pm Temp to Perm We are currently recruiting for a role at the RAC in Walsall to work alongside one of their third party clients, one of the most recognisable names in the automotive industry. Based next to the M6, the RAC office is ideally located, with a large, free on-site car park for all staff as well as excellent public transport links and proximity to Bescot Railway station. Role This role will see you working in a Customer service capacity, handling calls, emails and live chats from customers from of one of the UK's most well-know car brands. The role will see you handling a range of complex queries and complaints and through excellent customer service, you will ensure that all cases are handled and resolved in a professional and timely manner. -Handling calls, emails and live chats -Dealing with complex customer service queries -Handling complaints -Dispute resolution Requirements -Strong customer service skills -Call centre experience is highly desirable -Experience handling complaints -Confident using internal computer systems -Excellent written and verbal communication skills
About the role As a Field Sales Advisor, youll represent Virgin Media O2 out in local communities, introducing customers to our broadband, mobile and TV entertainment services that can make a real difference to everyday life. This is a face-to-face, target-driven role where resilience, confidence and motivation are key click apply for full job details
Aug 19, 2026
Full time
About the role As a Field Sales Advisor, youll represent Virgin Media O2 out in local communities, introducing customers to our broadband, mobile and TV entertainment services that can make a real difference to everyday life. This is a face-to-face, target-driven role where resilience, confidence and motivation are key click apply for full job details
Customer Service Advisor Do you enjoy chatting on the phone? Are you a problem solver? Can you think quickly when an emergency might arise that needs immediate attention.? If you've worked in an inbound customer service role before, we'd love to have a chat with you about our clients' opportunities. You'll be working in a busy inbound telephone and email response team, being the first point of contact for their customers, taking initial details, considering them for emergency response actions, discussing timeframes and updates on any delays that may occur. Your confident communication will definitely find a home in this team, we seek someone keen to help resolve problems through positive customer service and able to multi-task especially during busy periods. Finer Details: Salary: 26,227.50 per annum. 33 days holiday Free parking onsite Career progression Training Courses funded to support Professional Development Leatherhead based office If you feel that you match the above, don't hesitate to send us your CV for consideration. Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. KW15764
Aug 19, 2026
Full time
Customer Service Advisor Do you enjoy chatting on the phone? Are you a problem solver? Can you think quickly when an emergency might arise that needs immediate attention.? If you've worked in an inbound customer service role before, we'd love to have a chat with you about our clients' opportunities. You'll be working in a busy inbound telephone and email response team, being the first point of contact for their customers, taking initial details, considering them for emergency response actions, discussing timeframes and updates on any delays that may occur. Your confident communication will definitely find a home in this team, we seek someone keen to help resolve problems through positive customer service and able to multi-task especially during busy periods. Finer Details: Salary: 26,227.50 per annum. 33 days holiday Free parking onsite Career progression Training Courses funded to support Professional Development Leatherhead based office If you feel that you match the above, don't hesitate to send us your CV for consideration. Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. KW15764
About the role As a Field Sales Advisor, youll represent Virgin Media O2 out in local communities, introducing customers to our broadband, mobile and TV entertainment services that can make a real difference to everyday life. This is a face-to-face, target-driven role where resilience, confidence and motivation are key click apply for full job details
Aug 19, 2026
Full time
About the role As a Field Sales Advisor, youll represent Virgin Media O2 out in local communities, introducing customers to our broadband, mobile and TV entertainment services that can make a real difference to everyday life. This is a face-to-face, target-driven role where resilience, confidence and motivation are key click apply for full job details
