2232 jobs found

Service Advisors, Interested in earning a market leading salary. Working as a Service Advisor, with amazing benefits? If so, The Recruitment Solution have the perfect role for you! This Service Advisor opportunity is based within our clients successful, dealership based in the North West London area. The ideal Service Advisor candidate will have main dealer experience, excellent customer service and administration skills coupled with Kerridge experience. If you have experience with RTC and One Link this would also be a distinct advantage. Service Advisor Benefits include: • Industry leading package bonus scheme with uncapped earnings and an upsell bonus • 33 days annual leave. in addition to an annual leave purchase & sale scheme • Pension Scheme & Life Assurance • Vehicle purchase scheme • Discount on Service, Bodyshop and Parts • 1 day each year to volunteer for a charity of your choice • Childcare voucher scheme • Cycle to work purchase scheme • Discounted Gym membership • Access to Perks at Work discount website Service Advisor Requirements: • You will be responsible for meeting and greeting customers into the service reception • Booking in vehicles • Raising and closing job cards • Gaining authorisations for work to be carried out • Liaising with the workshop in regards to work in progress • Arranging courtesy cars using the one link system • Costing, invoicing, customer handovers and up-selling. To find out more or to apply for this Service Advisor vacancy you can email (url removed) or call the office on (phone number removed). Alternatively, why not message or WhatsApp Daniel Walton directly today on (phone number removed). We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STM Automotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician. Lots of Motor Trade Jobs throughout the South East including all London and all Essex postcodes. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.

Senior Account Manager Brighton (Hybrid) 12 Month Fixed Term Contract 47,000- 55,000 Senior Account Manager - International Client Portfolio Are you an experienced Account Manager, Key Account Manager, Client Relationship Manager, or Customer Success professional looking for an opportunity to manage strategic client relationships within an international business environment? As a Senior Account Manager, you will take ownership of a portfolio of key business accounts, acting as the main point of contact and trusted advisor for your clients. You'll work closely with internal teams to ensure an exceptional customer experience while supporting account growth and long term retention. The successful candidate will be responsible for overseeing account performance, coordinating contract renewals, delivering client reviews, and ensuring that services are delivered in line with agreed expectations. Key Responsibilities Manage and develop a portfolio of strategic corporate accounts. Build strong relationships with clients and key decision-makers. Lead account review meetings and regular business updates. Coordinate contract renewals and support commercial discussions. Develop account plans to maximise client engagement and retention. Produce and present performance reports and management information. Monitor account performance against agreed objectives and targets. Collaborate with internal teams to ensure excellent service delivery. Resolve client queries and escalations efficiently and professionally. Identify opportunities for account growth and additional solutions. Maintain an understanding of industry trends and market developments. Provide regular updates on account performance, opportunities, and potential risks. About You To be successful in this role, you will have: Previous experience in a Senior Account Manager, Account Manager, Key Account Manager, Client Relationship Manager, Customer Success Manager, or similar client-facing role . A proven track record of managing and developing high-value client relationships. Strong experience within a B2B environment. Excellent stakeholder management and communication skills. Commercial awareness with experience supporting contract renewals and account growth. The ability to interpret data and present meaningful insights to clients. Strong organisational skills and the ability to manage competing priorities. A proactive and solutions-focused approach. Proficiency in Microsoft Office and CRM platforms. What's on Offer? Salary up to 55,000 Performance-related bonus Hybrid working arrangement 25 days annual leave plus bank holidays Enhanced pension contribution Private healthcare benefits Employee wellbeing support Ongoing learning and development opportunities Collaborative and supportive working culture Modern Brighton office location Next Steps: Apply today, the client is looking for someone to interview immediately and start asap! Please apply today with your up to date CV and contact details If you have trouble uploading your CV, please email it to (url removed) and put the job title as the subject Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed). Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Service Advisor Up to £34,000 Basic + Bonus Main Dealership Bicester Area Job Description Are you an experienced Service Advisor looking for your next challenge? We're working with a successful and well-respected Commercial Main Dealership in the Bicester area that is looking to add a customer-focused Service Advisor to its busy aftersales team. This is an excellent opportunity to join a thriving dealership where no two days are the same. You'll be part of a supportive, close-knit team, working in a fast-paced environment and playing a key role in delivering an exceptional customer experience. With a competitive basic salary, bonus potential, and Saturdays paid at an enhanced overtime rate, this role offers excellent earning potential alongside long-term career development. If you're ready to take the next step in your automotive career, we'd love to hear from you. Apply today! Responsibilities Delivering outstanding customer service throughout the service journey Booking vehicles into the workshop and keeping customers updated Liaising with technicians to ensure smooth workshop operations Managing job progress and communicating repair recommendations Working closely with colleagues to achieve team objectives Requirements Previous experience as an Automotive Service Advisor Strong communication and organisational skills Ability to thrive in a busy, customer-facing environment A positive attitude and team-focused approach Salary and Benefits Up to £34,000 basic salary Bonus scheme Monday to Friday, 44.5 hours (alternating shifts) 1 in 3 Saturdays (8:00am 12:00pm) Ongoing manufacturer training and development Career progression opportunities Join a successful Commercial Main Dealership Other Opportunities If this role isn't quite right for you, please get in touch. At ASI Automotive Recruitment, we work with a wide range of automotive employers and are committed to helping you find the right opportunity.

Service Advisors, Interested in earning a market leading salary. Working as a Service Advisor, with amazing benefits? If so, The Recruitment Solution have the perfect role for you! This Service Advisor opportunity is based within our clients successful, dealership based in the Heathrow area. The ideal Service Advisor candidate will have main dealer experience, excellent customer service and administration skills coupled with Kerridge experience. If you have experience with RTC and One Link this would also be a distinct advantage. Service Advisor Benefits include: • Industry leading package bonus scheme with uncapped earnings and an upsell bonus • 33 days annual leave. in addition to an annual leave purchase & sale scheme • Pension Scheme & Life Assurance • Vehicle purchase scheme • Discount on Service, Bodyshop and Parts • 1 day each year to volunteer for a charity of your choice • Childcare voucher scheme • Cycle to work purchase scheme • Discounted Gym membership • Access to Perks at Work discount website Service Advisor Requirements: • You will be responsible for meeting and greeting customers into the service reception • Booking in vehicles • Raising and closing job cards • Gaining authorisations for work to be carried out • Liaising with the workshop in regards to work in progress • Arranging courtesy cars using the one link system • Costing, invoicing, customer handovers and up-selling. To find out more or to apply for this Service Advisor vacancy you can email (url removed) or call the office on (phone number removed). Alternatively, why not message or WhatsApp Daniel Walton directly today on (phone number removed). We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STM Automotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician. Lots of Motor Trade Jobs throughout the South East including all London and all Essex postcodes. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.

Global Health and Safety Lead Birmingham with Global Travel 75,000 - 90,000 + 30% Bonus + Share Scheme + Excellent Benefits Are you looking for a senior Health and Safety leadership opportunity where you can shape global strategy, influence executive stakeholders and drive transformational change across an international manufacturing business? Irwin and Colton are partnering with a global manufacturing organisation to recruit a Global Health and Safety Lead. With operations spanning multiple continents and thousands of employees worldwide, this is a business with an established international presence and an ambitious vision for the future. This newly created Group-level position offers the opportunity to define and embed the future Health and Safety operating model during an exciting period of transformation. Reporting into the senior leadership team, you will work closely with regional Health and Safety leaders across North America, Europe, Asia and Latin America to strengthen governance, improve performance and drive a more proactive, data-led approach to Health and Safety across the organisation. Responsibilities of the Global Health and Safety Lead will include: Developing and delivering the Group Health & Safety strategy Partnering with divisional leaders to drive consistency, performance and best practice Improving the use of data, reporting and insights to support decision-making Supporting the implementation of a new global Health & Safety software platform Reviewing policies, standards and assurance processes across the Group The successful Global Health and Safety Lead will have: A NEBOSH Diploma or equivalent level of qualification Exposure to North American operations and OSHA requirements Significant experience in a senior Health & Safety role within a global, matrix organisation Experience developing governance frameworks, operating systems and Group standards A background within manufacturing, engineering or other high-risk environments This is an excellent opportunity to work for a world leading brand within their field in a professional working environment. If the role is of interest, please contact Scott Whyte on or (phone number removed). Irwin and Colton are a specialist Health and Safety recruitment company, based in the South East of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and Safety Director through to Health and Safety Advisor positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website (url removed). Irwin and Colton is committed to diversity, equity and inclusion please let us know if we can do anything to make the process more accessible to you.

Security Solutions Engineer - Remote UK Based £47,000 CISCO, FirePower, Cisco ISE, Fortinet, FortiGate, StealthWatch Role Overview We are seeking an experienced and proactive Project focussed Security Solutions Engineer to deliver a range of network and security focused projects across our clients customer base. This role will suit someone with good exposure to Cisco FirePower and security products who is looking to hone in on a career in a career as a Technical Security lead as further certification and training will be provided. This role is heavily centred on Cisco networking and security technologies, with a strong emphasis on Cisco Firepower, Cisco ISE, and broader Cisco security platforms. Experience with Fortinet (FortiGate) firewalls is highly desirable and candidates willing to cross train will be considered. The successful candidate will combine hands on technical expertise with excellent communication and skills, acting as a primary point of contact for stakeholders during project delivery. This is a UK based remote role, offering flexibility while still providing the opportunity to collaborate in person through periodic meetups and customer engagements. PLEASE NOTE YOU MUST E BASED IN THE UK AND HAVE FULL RIGHT TO WORK WITHOUT SPONSORSHIP Key Responsibilities Project & Technical Leadership Lead the technical delivery of network and security projects from design through implementation and handover Act as the lead engineer on complex customer engagements, ensuring solutions are delivered on time and to a high standard Provide technical guidance and mentorship to other engineers involved in project delivery Collaborate closely with project managers, architects, and stakeholders to align technical outcomes with business objectives Network & Security Engineering Implement, and support enterprise grade network and security solutions Deploy, configure, and troubleshoot Cisco Firepower firewalls, including policy configuration, VPNs, and threat protection Implement and maintain Cisco Identity Services Engine (ISE) for network access control, authentication, and authorization Work with Cisco Stealthwatch and other Cisco security tools to provide visibility, monitoring, and threat detection Configure and support FortiGate firewalls where required, including firewall policies, VPNs, and security profiles Produce high quality technical documentation, including designs, implementation guides, and handover documentation Customer Engagement & Communication Serve as a trusted technical advisor to customers, clearly explaining solutions and technical decisions Gather technical requirements and translate them into robust, secure network designs Participate in technical workshops, design reviews, and project update meetings Support occasional onsite work at customer locations in the UK and Europe Required Skills & Experience Essential Strong experience in Cisco network and security environments Proven hands on expertise with: Cisco Firepower (FTD / FMC) Cisco ISE, or Alternative Vendor Solid understanding of network security principles, firewalls, VPNs, routing, and switching Experience working in a project based environment, leading or owning technical delivery Excellent verbal and written communication skills Ability to work independently in a remote setting while collaborating effectively with distributed teams Full right to work in the UK and willingness to travel occasionally Desirable Experience with Fortinet / FortiGate firewalls Knowledge of Cisco Stealth watch and related Cisco security products Exposure to wider Cisco security technologies (e.g. Secure Firewall, Secure Network Analytics, Umbrella, etc.) Relevant industry certifications such as CCNP Security, CCNP Enterprise, or equivalent Benefits Competitive salary up to £47,000, depending on experience + Bonus Fully remote UK based role with flexible working All business travel expenses covered from home location Opportunity to work on diverse, technically challenging projects Access to professional development, training, and certification support Supportive and collaborative team environment Why Join Us? This role offers the chance to take ownership of high impact network and security projects while maintaining a healthy work life balance through remote working. You will work with leading technologies, have direct influence on technical decisions, and play a key role in shaping secure network solutions for customers across the UK and Europe.

Service Advisor Main Dealership North West London £30,000 £32,000 basic (DOE) £800 £900 per month achievable bonus Working Hours - Monday to Friday: 8:00am 6:00pm, Saturday rota: 1 in 4 We re recruiting on behalf of a busy main dealership in North West London for an experienced Service Advisor to join their aftersales team. This is a great opportunity for someone with a strong customer-focused background in the motor trade who is looking to join a professional, well-structured dealership with realistic earning potential. The Role Acting as the main point of contact between customers and the workshop Managing service bookings, job cards, and customer updates Upselling service plans, repairs, and additional work Delivering a high level of customer service throughout the service journey Working closely with technicians and workshop control The Ideal Candidate Previous Service Advisor experience within a franchised main dealership Strong communication and organisational skills Confident upselling and working to targets Professional, reliable, and customer-focused Apply today to ACS Recruitment Consultancy to find out more about this Car Dealership Service Advisor opportunity and other roles within the automotive industry.

Home Ownership Customer Coordinator Location: Remote Salary : £26,227.5 per annum Vacancy Type: Permanent Closing Date: 12th August 2026 Are you highly organised, customer-focused and experienced in property or conveyancing administration? We re looking for a Home Ownership Customer Coordinator (known internally as Commercial Services Coordinator) to join our Commercial & Revenue team, where you ll play a key role in delivering high-quality home ownership and commercial transactions that help us reinvest in new homes for those who need them most. About the role Working closely with customers, solicitors and internal stakeholders, you ll manage a varied caseload of home ownership transactions, including shared ownership resales, lease extensions, retirement properties, garages, and Right to Buy/Right to Acquire applications. You ll provide clear, specialist advice, ensure legal and policy compliance, and deliver an efficient, professional service from enquiry through to completion. This is a busy and rewarding role that suits someone who thrives on juggling multiple cases, enjoys working with detail, and is confident explaining complex information in a clear and customer-friendly way. Key responsibilities Manage and progress a portfolio of around live cases, ensuring transactions are completed within required timescales Process Voluntary Right to Buy, Right to Buy and Right to Acquire applications in line with legislation and Homes England guidance Provide specialist advice on leases, service charges and home ownership obligations Liaise with solicitors, surveyors, valuers, financial advisors and local authorities to progress sales and resales efficiently Review and approve legal documents such as mortgage offers, leases, completion statements and notices of transfer Carry out affordability and income/expenditure assessments for potential purchasers Coordinate valuations, EPCs and other external reports to support sales activity Maintain accurate records on customer management systems and track income and expenditure from transactions Deliver excellent customer service via phone, email and written correspondence What we re looking for A strong commitment to delivering excellent customer service Experience or knowledge of property sales, leasehold or conveyancing processes Ability to manage a high-volume caseload while maintaining attention to detail Confident in reading, interpreting and explaining legal and lease documentation Strong organisational, numeracy and literacy skills Comfortable working with Microsoft Outlook, Word and Excel Proactive, flexible and able to work independently as well as part of a team Why join us? You ll be part of a supportive and knowledgeable team, making a real impact by helping customers through important home ownership decisions while contributing to income generation that supports future housing development. We offer variety, responsibility and the opportunity to build specialist expertise in a highly respected organisation. Appointment to this role will be subject to a satisfactory references and possession of a valid Right to Work document Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.

Head of Finance, Procurement & Shared Services Transformation Consulting Salary: 110,000 + 20% Bonus (up to 40%) + 6,600 Car Allowance Location: London / Hybrid Build a consulting practice, not just join one. Partner with CFOs, CPOs and senior Government leaders. Lead Finance, Procurement and Shared Services transformation at scale. Shape a new consulting capability backed by a major established organisation. The Opportunity This is a unique opportunity to form part of the leadership team for a newly established consulting capability within a major international technology, business services and transformation organisation. The organisation has significant scale, established client relationships and proven capability across consulting, technology, AI-enabled transformation, business process services and operational delivery. The opportunity is to build and lead a specialist Finance, Procurement and Shared Services Transformation consulting practice within that wider platform. You will work with CFOs, Finance Directors, Chief Procurement Officers, COOs, Transformation Leaders, Senior Civil Servants, Director-level public servants, ministers, politicians and wider leadership teams to design and deliver finance, procurement, shared services and broader cost transformation outcomes. This role is designed for an experienced consulting professional who wants to shape something from the start: driving growth, leading major bids, setting up a new team and delivering complex transformation programmes. The role combines advisory-led transformation with industrialised, scalable delivery. You will act as the bridge between strategy and execution, shaping transformation agendas while ensuring they are successfully delivered at scale through operational, AI and technology-enabled capability. Role Responsibilities Relationship, Sales & Bid Leadership Define and own the Finance, Procurement and Shared Services Transformation consulting vision, market positioning, value propositions, commercial models and go-to-market plans. Build and maintain C-suite relationships with CFOs, Finance Directors, Chief Procurement Officers, Transformation Leaders, COOs and senior public sector stakeholders. Originate and convert sales opportunities, particularly those aligned to outsourcing, managed services and large-scale transformation. Lead the full sales lifecycle, including qualification, solution design, proposal development and commercial negotiation. Lead public sector framework opportunities, competitive bids and major pitch presentations. Develop tailored recommendations and solutions to meet client needs. Leverage an existing client network to drive growth and account expansion. Drive thought leadership and support marketing events, including conference speaking and client roundtables. Client Delivery & Engagement Leadership Lead end-to-end Finance, Procurement and Shared Services transformation programmes from strategy through to implementation and benefits realisation. Act as Engagement Lead on large-scale programmes and provide senior oversight, SME input and relationship management. Manage governance, risk, financial performance and stakeholder alignment. Ensure seamless alignment between consulting outputs and scalable operational delivery models. Deliver measurable outcomes including cost reduction, working capital improvement, process efficiency, service improvement and revenue uplift. Practice Development & Leadership Build and grow a differentiated Finance, Procurement and Shared Services consulting practice. Develop consulting-specific and integrated offerings combining advisory, technology and delivery. Create reusable assets, methodologies and thought leadership showcasing end-to-end transformation capability. Strengthen collaboration between consulting and delivery teams. Recruit, coach and develop consulting talent. Own revenue, margin and utilisation targets for the practice. Essential Skills & Experience Extensive experience in technology-enabled finance, procurement, shared services or cost transformation. Strong consulting background or significant experience scoping and leading complex transformation within relevant sectors. Existing network of senior clients across Government, Public Sector, Financial Services, Utilities or other regulated environments. Track record of originating and closing sales, writing formal bids and leading pitch presentations. Experience developing innovative technology-enabled solutions that address complex client problems. Experience leading AI and technology-enabled transformation programmes that deliver tangible outcomes. Experience developing consulting practices, propositions, methodologies and go-to-market plans. Subject matter expertise across FP&A, Record-to-Report, Order-to-Cash, Procure-to-Pay, sourcing, invoice processing, revenue optimisation, treasury, working capital improvement and controls automation. Experience of Target Operating Model design, shared services, Global Business Services, process re-engineering, performance management and KPI frameworks. Knowledge of ERP transformation, digital procurement platforms, automation and data-driven decision making. Why Join? This is an opportunity to create and lead a specialist consulting practice with the backing of a major established organisation. You will have the autonomy to shape the market proposition, build a team, lead major bids and deliver meaningful transformation across Government and complex regulated environments. SC Clearance (Desirable) Due to the nature of the client portfolio, candidates must either hold active Security Clearance (SC) or be eligible and willing to undergo SC vetting. Many engagements will involve working within sensitive Government and Public Sector environments.

We are currently recruiting for a Service Advisor role on behalf of our client based in Colindale. This is an excellent opportunity for experienced motor trade professionals seeking career development within a reputable automotive dealership. The successful individual will join a well-established team committed to delivering high standards of customer service and operational efficiency. Benefits: Competitive basic salary of up to 31,000 per annum OTE approximately 40,000 including bonuses and commissions Monday to Friday, 8:00 am to 6:00 pm, with one in four Saturday mornings Job stability within a reputable dealership Opportunities for career progression within the automotive industry Supportive team environment Duties of a Service Advisor: Greeting customers and establishing their vehicle servicing needs Advising customers on service and repair work required Writing detailed cost estimates and explaining work carried out Liaising with workshop staff to ensure efficient workflow Managing customer follow-up and providing excellent customer service Accurately updating and maintaining service records Requirements of a Service Advisor: Proven experience as a Service Advisor within the motor trade Strong customer service and communication skills Ability to work efficiently under pressure Knowledge of automotive systems and repair procedures Strong organisational skills and attention to detail Professional and friendly approach to customer care If you are interested in this Service Advisor role and want to find out more about this career opportunity, do not hesitate to get in touch. Contact James Gilchrist, Automotive Recruitment Specialist at Perfect Placement covering Colindale and Greater London, today to discover more about this fantastic Service Advisor opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today

Health, Safety and Environment Advisor Location: Cheltenham Salary: 45,000 - 55,000 Plus Excellent Benefits Are you passionate about improving environmental, health, and safety standards within a dynamic manufacturing environment? Do you want to be part of a team where safety culture and compliance truly matter? We are supporting a respected manufacturing organisation to appoint a Health, Safety and Environment Advisor. This is an opportunity to play a key role in supporting effective Health, Safety and Environmental management systems, partnering with teams across the site to help drive positive improvements and maintain a strong safety culture. This role provides an excellent opportunity to influence safety and environmental performance in a fast-paced setting. The successful Health, Safety and Environment Advisor will: Advise and support managers and employees on EHS management systems in accordance with ISO 45001 and ISO 14001 standards. Conduct routine site audits and inspections, ensuring compliance and identifying opportunities for improvement. Support risk assessments for workplace safety, COSHH, PUWER, manual handling, and DSE. Organise and deliver targeted EHS Training, including inductions and behavioural safety initiatives. The ideal candidate will have: Demonstrable knowledge of legal regulations related to manufacturing, FMCG, pharmaceutical or related industry. Experience in conducting risk assessments, audits, and incident investigations. Understanding of ISO standards, especially ISO 45001 and ISO 14001. Strong interpersonal skills and the ability to engage with colleagues across various functions. Join a forward-thinking organisation with a strong commitment to safety, innovation, and operational excellence. For further information and to apply, please contact Emily Flynn at or call (phone number removed). Irwin and Colton is a specialist Health and Safety recruitment company based in the South East of England, with a nationwide reach across the UK. We recruit for a full range of roles within the health and safety profession, from Advisors and Managers through to Director-level appointments. Irwin and Colton Limited operates as an employment agency for permanent roles and an employment business for the supply of temporary workers. By applying for this position, you agree to our Terms and Conditions, Privacy Policy, and Disclaimers, available at (url removed). We are committed to diversity, equity, and inclusion. If there's anything we can do to make the recruitment process more accessible, please let us know.

IT Service Delivery Manager Edinburgh Hybrid Working Competitive Pay & Benefits Ready to take ownership of service delivery that really makes a difference? At Quorum, technology is about people. As one of Scotland's largest Microsoft Partners and a Microsoft Direct Cloud Solutions Provider (CSP), we help organisations transform the way they work through innovative managed services, cloud solutions and expert consultancy. We're looking for an experienced IT Service Delivery Manager to become the trusted advisor for a portfolio of clients, ensuring exceptional service delivery, driving continual improvement and building long-term partnerships. If you're passionate about customer success, thrive in a fast-paced managed services environment and enjoy bringing together technical experts to solve business challenges, we'd love to hear from you. What you'll be doing As the face of our Managed Services team for your clients, you'll ensure services are delivered to the highest standard while identifying opportunities to add value and strengthen relationships. You'll: Own the ongoing success and satisfaction of a portfolio of managed service clients. Lead engaging service review meetings, presenting performance, insights, recommendations and future opportunities. Build trusted relationships with key stakeholders, becoming their go-to service advisor. Drive continual service improvement initiatives that deliver measurable business value. Manage service escalations, ensuring issues are resolved quickly with clear communication throughout. Coordinate customer communications during major incidents and oversee post-incident reviews. Monitor SLA performance, identify trends and produce insightful monthly service reports. Support contract renewals, service proposals and commercial discussions. Collaborate closely with technical consultants and engineers to deliver outstanding customer outcomes. Champion service excellence and contribute to best practice across the Managed Services team. What we're looking for Experience in an IT Service Delivery, Service Management or Customer Success role within Managed Services. Strong knowledge of ITIL principles and service management best practice. A proven track record of managing client relationships and exceeding service expectations. Experience presenting to senior stakeholders and confidently leading customer meetings. Excellent communication, organisation and stakeholder management skills. Experience managing SLA-driven services and continual improvement initiatives. The ability to prioritise multiple customers and thrive in a busy, fast-moving environment. It would be great if you also have experience with: Microsoft 365 (Exchange Online, SharePoint and Teams) Microsoft Azure and cloud technologies IT Service Management (ITSM) platforms Cyber security best practices Endpoint management and identity services Microsoft server and desktop technologies Why Quorum? At Quorum, our people are our biggest strength. As an employee-owned business , every member of the team contributes to our success. We invest heavily in our people, encourage continuous learning and have built a collaborative culture where careers flourish. When you join Quorum, you'll enjoy: Competitive salary Annual performance bonus opportunities Employee-owned business with a collaborative culture Private healthcare Contributory pension Buy and sell annual leave scheme Home broadband paid for Dedicated annual technical training budget Microsoft certification bonuses Ongoing learning and career development Award-winning family-friendly and flexible working culture High employee retention and genuine work-life balance Join a team that loves technology If you're passionate about delivering exceptional customer service, building lasting client relationships and working alongside some of Scotland's leading Microsoft specialists, we'd love to hear from you. Apply today and help shape the future of managed services at Quorum.

We are recruiting for an experienced Admin / HR Advisor to join a growing organisation based in Aylesbury, Buckinghamshire . This is a varied, hands-on role combining HR support, administration and process improvement . You will act as a key point of contact for employees and managers, supporting the full employee lifecycle and ensuring effective HR processes are maintained. Key Responsibilities: Provide HR advice and support to employees and managers Support employee relations, absence management and performance processes Maintain HR policies, procedures and confidential employee records Support recruitment, onboarding and new starter processes Assist with payroll, training records and compliance requirements Improve HR processes and documentation Provide general administrative support to ensure smooth operations About You: You will be an organised and proactive HR professional with: Previous HR experience and strong administration skills Knowledge of UK employment law and HR best practice Excellent communication and attention to detail Ability to manage multiple priorities independently Experience with HR systems and Microsoft Office A CIPD qualification would be advantageous but is not essential. This is a great opportunity for an HR professional looking for a varied role where you can take ownership, support employees and make a real impact within a growing organisation. Apply today for immediate consideration.

Customer Experience Executive Birmingham Hybrid Working About the Business We are a fast-growing consumer brand operating at the intersection of beauty, wellness and nutrition. With a highly engaged customer community and subscription-led model, delivering exceptional customer experiences is central to our continued success. As we scale, we are investing heavily in customer experience, AI-powered support and self-service capabilities. This is an exciting opportunity to join a business that is transforming how customers access support, combining innovative technology with a genuinely customer-first approach. The Opportunity We're looking for a Customer Experience Executive to help shape and optimise the customer journey across multiple touchpoints. This role will focus on creating and maintaining customer support content, improving self-service experiences, supporting AI-powered customer service tools and using customer insights to drive continuous improvement. Working closely with Customer Services, Marketing, Product, Brand and Technology teams, you'll play a key role in ensuring customers receive clear, accurate and engaging support while helping the business improve efficiency through automation and knowledge management. This is an excellent opportunity for someone who enjoys content creation, customer experience optimisation, data-driven decision making and emerging technologies such as AI. What You'll Be Doing Knowledge Base & Self-Service Create, maintain and optimise customer-facing help centre and knowledge base content Develop clear, engaging support articles aligned to the brand's tone of voice Ensure customer information remains accurate, relevant and easy to navigate Identify opportunities to improve self-service journeys and reduce customer effort Work closely with Customer Services teams to understand common customer queries and pain points Support initiatives aimed at increasing self-service adoption and reducing support volumes AI & Customer Support Automation Support the ongoing development and optimisation of AI-powered customer support tools Review automation performance and identify opportunities for improvement Help refine chatbot and conversational AI experiences Ensure AI knowledge sources remain accurate and up to date Contribute to the evolution of customer support automation and best practice Customer Insights & Continuous Improvement Analyse customer conversations, feedback and behavioural trends Monitor key customer experience metrics and identify improvement opportunities Produce regular reporting on self-service, automation and customer experience performance Use customer insights to recommend enhancements to customer journeys and support processes Projects & Business Change Support customer readiness for campaigns, product launches and business initiatives Ensure customer support content and communications are prepared ahead of launches Contribute to customer experience improvement projects across the business Help Customer Services teams adapt successfully to new products, services and processes Stakeholder Collaboration Partner with teams across Customer Services, Marketing, Product, Brand and Technology Share customer insights and recommendations with stakeholders Champion customer-first thinking across the organisation What Success Looks Like Within your first 12 months, you will have: Built and maintained a comprehensive customer knowledge base that supports customers, advisors and AI-powered support tools Improved customer self-service engagement and resolution rates Enhanced the quality and effectiveness of AI-driven customer support Established meaningful reporting and insight frameworks to measure CX performance Successfully supported new product launches and customer initiatives Become a trusted partner across the business for customer experience improvements About You We're looking for someone who is passionate about creating great customer experiences and enjoys solving problems through content, data and technology. You'll ideally have: Experience in Customer Experience, Customer Service Operations, Customer Success or a similar customer-focused role Excellent written communication and content creation skills Experience managing help centre, knowledge base or customer support content Strong organisational skills with excellent attention to detail The ability to manage multiple priorities and projects simultaneously Strong stakeholder management and communication skills A proactive, customer-first mindset Nice to Have Experience working with AI-powered customer support platforms or chatbot technologies Experience within eCommerce, subscription or direct-to-consumer environments Knowledge of customer journey mapping and self-service optimisation Experience supporting product launches or business change projects Familiarity with customer service platforms such as Gorgias, Zendesk or Intercom What's on Offer Hybrid working model Opportunity to shape customer experience strategy within a growing business Exposure to AI, automation and emerging customer support technologies Collaborative and fast-paced environment Excellent career development opportunities as the business continues to scale At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Sales Advisors Wanted - IMMEDIATE STARTS AVAILABLE Location: Manchester One-stage interview. Offer in a matter of days. Start earning immediately. Looking to get into a new role as soon as possible, without the hassle of waiting months for commission to kick in? This role has you covered with a guaranteed bonus included in your wage in the first 3 months, meaning you'll see commission in your very first pay packet. By this time next month, you could already be earning serious money. If you're a confident salesperson who can pick up the phone, make dials happen, and book in meetings we want to speak to you. This isn't a complicated role; in fact, we make it as easy as possible for you by constantly investing in quality data so you can book in quality meetings from quality leads. What's on offer? Basic salary up to 30,000 Uncapped commission - 65,000+ OTE Monday-Friday 9am-5pm Manchester location with parking directly across the road 2 basic salary reviews per year Promotion opportunities in your first year Our sales floor is fast-paced, energetic and genuinely fun. Expect: Regular competitions, games and prizes Quarterly holidays with the team Additional business performance bonuses on top of your normal commission A buzzing atmosphere where success is celebrated every single day Your career won't stand still. We promote from within, and 80% of our sales team achieve a promotion within just 8 months. If you're money motivated, thrive in a competitive environment and have the confidence to get on the phones and build rapport, this is your opportunity. Please note you must have at least 1 years telephone based sales experience to be considered! Apply today and secure a call for our next intake. 51354ZCR1 INDPSAL The Portfolio Group are acting on behalf of our client in recruiting for this position.

We re Aioi R&D Lab - an AI tech hub in one of the fastest-growing insurance companies. We research and develop AI systems that catapult insurance from a slow-moving, traditional past into a data-driven, technology-lead and society-defining future. We re looking for dynamic, driven professionals like you to help evolve our business in new directions. You ll need first-class credentials and a proactive attitude to help us drive the change the underpins our mission. As a Senior Software Engineer 2 you will be a core contributor to delivering our products and solutions, with the opportunity to lead projects end-to-end. You'll set the bar for engineering excellence, mentor those around you, and step into line management as the team grows. If you d like to be part of our brighter future, and share in our success, we d love to hear from you. Responsibilities Key contributor to the development, testing and maintenance of Lab projects, products and initiatives. Deliver robust, maintainable and operationally viable software and infrastructure, typically using our core stack: React, Typescript, Material UI, Node.js, Python, PostgreSQL, Docker, Kubernetes, Helm, AWS Work with internal colleagues (ML Engineers, ML Scientists, Product Managers etc) and external project partners to understand technical requirements, constraints and delivery priorities. Use code review, pair programming, mentoring and other methods to support other engineers and champion best practices. Troubleshoot technical, data and integration issues arising during development and deployment. Drive the development and improvement of internal tooling, engineering standards, reusable frameworks and deployment practices across the Lab. Communicate technical trade-offs, risks and progress clearly to both technical and non-technical stakeholders. Take on a Technical Lead role when necessary, leading a team of engineers to deliver excellent results within agreed timescales. Take on Line Manager duties when necessary, with regular syncs to provide advice, mentoring, pastoral care and continuous feedback, with an annual performance review cycle. Knowledge, Experience and Qualifications Essential Extensive commercial software experience. Degree in Computer Science, Mathematics, Statistics, Physics, Engineering or another relevant STEM discipline, or equivalent practical experience. Familiarity with our core stack, with strong experience in at least 2 components: Python, Typescript, Relational databases, APIs, Docker, Kubernetes, Kubeflow, AWS. Strong core software engineering and DevOps skills, including CI/CD, Version control, containerisation and cloud deployment. Knowledgeable on engineering best practices and comfortable with producing clean, maintainable, well-tested code. Comfortable with code review and giving clear, actionable, constructive feedback to others. Highly effective when working in a remote-first, iterative agile environment. Experience working across the lifecycle from experimentation and prototyping through to integration and operationalisation. Ability to work effectively in technically complex and ambiguous environments involving multiple stakeholders. Strong communication skills, including the ability to explain technical issues and trade-offs clearly to non-specialists. Desirable Experience architecting and designing complex distributed software systems for cloud environments. Experience developing and deploying machine learning, AI or data-driven systems in production or near-production settings. Technical Lead and/or Line Manager experience. Why Join Us? We're committed to your growth, providing the support to excel in your current role whilst offering opportunities to step into new challenges and drive your career forward. We realise that we need to be a good fit for you above all else so here s what you can enjoy about AND-E: Recognised as the Best Large Insurance Employer: We are proud to have been named the Best Large Insurance Employer for 2023 at the prestigious British Insurance Awards. Unmatched Work-Life Balance. Competitive Salaries and Benefits Package: We offer competitive salaries that recognise your skills and expertise. We champion choice, flexibility, and balance in both work and home life. Our commitment to diversity, equity, and inclusion ensures everyone feels valued and supported including embracing neurodiversity and providing the tools needed to thrive. Our community s unwritten rule is to be as flexible as we can be. We understand life happens, and on We like to think our benefits package is one of the best, focusing on colleagues health, wealth, and lifestyle. We offer: Up to 28 Days annual leave with the option to buy/sell up to 5 days holiday Healix Private Medical Insurance Options 3 x Annual Salary Life Assurance Health and Well-being Support: Including money back on health expenses (optician, dental, physio), free flu jab voucher, 24/7 virtual GP service, employee assistance programme, and enhanced family-friendly policies (e.g. £200 baby bonus). Financial and Lifestyle Benefits: Offers £250 towards driving lessons , interest-free season ticket loan , cycle scheme with discounts, Wagestream for financial flexibility , and pension advisory services for retirement planning. Subject to company performance and completion of probation Aioi Nissay Dowa Europe is committed to promoting equal opportunities in employment. Employees and job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics) At AND-E, equal opportunity is more than a policy it s a promise. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic. Reasonable adjustments: If you require any adjustments to support you during our recruitment process, please let us know. We re committed to making the process accessible and are happy to help.

Senior Customer Service Advisor Location: Southampton Salary: 31,000 per annum + Bonus Working Pattern: Hybrid (once fully trained) Hours: Monday to Saturday, 5 days per week 8:00am-4.30pm or 9:00am-5:30pm (Saturdays 8am - 4pm and working from home once trained) Saturdays worked on a 1-in-2 rota, with a lieu day during the week About the Company Our client is an established, values-driven organisation that genuinely invests in its people. With a strong commitment to delivering 100% customer satisfaction, they are seeking a Senior Customer Service Advisor to join their growing team. This role is ideal for a customer-focused professional with experience in training, coaching, and supporting colleagues in a contact centre or customer service environment. Key Responsibilities Liaise with customers via telephone and webchat, responding to enquiries professionally and efficiently Book appointments and manage customer schedules Obtain and evaluate relevant information to resolve product and service enquiries Provide accurate pricing and service information Support administrative tasks, including managing returned mail and updating customer records Assist the marketing team by contacting existing customers with promotional offers Promote and offer the full range of appointments and services Conduct customer follow-up calls following purchases or non-purchase interactions Support, mentor, and coach new and existing colleagues through structured training Contribute to the efficiency of call centre systems, including call routing and handling Assist with coaching the team to achieve departmental targets Act as a role model and provide support to the departmental management team Serve as the first point of escalation for customer concerns and complaints, ensuring resolution in line with business procedures Proactively monitor colleague calls on a monthly basis and produce performance, issues, and training needs reports for senior management Skills and Experience Required Excellent verbal and written communication skills Strong active listening capability Proven problem-solving and analytical skills High attention to detail and accuracy Self-motivated with the ability to lead by example Strong customer-focused approach Adaptable, with the ability to work on own initiative Ability to work under pressure and consistently meet targets Demonstrable teamwork and leadership skills Previous experience in training and coaching colleagues Confident IT and system literacy If this role is of interest to you and you have the necessary skills and experience, please don't hesitate to APPLY. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

We re hiring ambitious, energetic Direct Sales Advisors to join a fast-growing utilities provider supporting businesses across Durham, Sunderland and the wider North East. This is not a lead generation or appointment-setting role. You'll take ownership of the entire sales process, working with warm B2B prospects and engaging directly with business owners and key decision-makers to identify opportunities, deliver tailored solutions, negotiate commercial agreements, and close deals. You'll be representing a multi-utilities business that helps organisations across the UK reduce costs and improve operational efficiency through tailored water, waste, and connectivity solutions. If you enjoy building relationships, uncovering customer needs, and driving revenue through consultative sales, you'll thrive in this role. The Role Own the full sales cycle from initial engagement through to negotiation and closing Engage with business owners and key decision-makers across the UK to understand their utility requirements Sell a portfolio of water, waste, and connectivity solutions tailored to each customer's needs Build and manage your own sales pipeline while accurately forecasting opportunities Negotiate commercial agreements and consistently achieve sales and revenue targets Collaborate with an experienced commercial team to maximise customer value and deliver an outstanding buying experience What We re Looking For Proven B2B sales experience Confident communicator with strong interpersonal skills Positive mindset and can-do attitude Resilient, driven and target motivated Professional telephone manner Ability to handle objections and keep conversations moving forward What s On Offer £26,000 - £28,000 basic salary Uncapped bonus potential (£40k OTE min) Structured onboarding and training Clear progression pathway Supportive, high-energy team environment Quick turnaround from interview to start date Interview Process Stage 1: Initial Video interview Stage 2: Final Onsite interview Fast decision and onboarding If you are motivated by performance, enjoy speaking to businesses and want to build a long-term career in B2B sales, this is a genuine opportunity to step into a stable and growing sector. Ready to move quickly? Apply now and let s get started.

Annual salary: up to £36,137.50 Application Support Analyst Location: Hybrid Contract: Permanent, Full Time, 40 hours per week Salary: £36,137.50 per annum plus Mears benefits package Mears Group is one of the UK's leading housing and care providers, delivering services that make a positive difference to the communities we serve. We are committed to investing in our people, providing opportunities for development and creating an inclusive environment where everyone can thrive. About the Role: We are looking for an Application Support Analyst to join our IT team and play a key role in supporting and maintaining the systems, applications and databases used across the Group. This is an excellent opportunity for someone with strong SQL and application support experience who enjoys troubleshooting technical issues, improving system performance and delivering excellent customer service. In this role, you will work closely with colleagues across the business to investigate incidents, resolve application issues and support the ongoing development and optimisation of critical business systems. You will help ensure systems perform effectively, data quality is maintained and users receive a high standard of support. Duties: Support and maintain business systems, applications and databases, ensuring they operate effectively and meet business needs. Monitor, prioritise and escalate tickets through ServiceNow in line with SLAs and security requirements. Investigate incidents and system errors, working with users to identify and implement solutions. Apply data fixes and support process improvements to resolve application issues. Configure application settings to meet business requirements. Monitor system performance and error logs to identify issues and improvement opportunities. Contribute to improving data quality, system performance and operational efficiency. Record enhancements and feedback to support continuous improvement. Collaborate with colleagues to deliver high-quality technical and customer support. Key Criteria: Strong knowledge and experience of database tools including SQL and SSMS Experience within an application support, helpdesk or customer service environment Excellent communication and presentation skills Strong analytical and problem-solving abilities Proficiency in Microsoft Office applications Preferred but not essential: GCSE qualification in IT, Computer Science or equivalent Excellent communication and presentation skills Strong analytical and problem-solving abilities Proficiency in Microsoft Office applications Benefits: Family friendly policy to include enhanced maternity/paternity leave and much more. Generous Pension Scheme Sick Pay Refer a friend scheme (total award £1000) Share saver scheme Eye test vouchers Employee Assistance Programme (Access to Free counselling service) Wellbeing service (Access to trained mental health & wellbeing advisors) Mears Annual Family Fun Day for you and your family to places like Blair Drummond Safari Park, M&Ds Theme park, fully paid for including lunch Mears Rewards - A performance recognition platform whereby you can be rewarded in high street vouchers Volunteering Leave - Mears supports employees to undertake volunteering in the community, in support of our social value commitment Excellent training and development opportunities and 25 days holiday entitlement along with bank holidays. All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we willrequirefrom you the relevant identification, including Proof of Address, References, a validpassportand proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact: Grace Harris url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Housing Learning and Improvement Network Location: Bristol office (Redfield) 3 days a week, with opportunities for home working, with occasional travel as required Salary: From £38,000 PA (depending on experience) Vacancy Type: Full time (35 hours) The Senior Research and Insight Officer supports the delivery of consultancy, research, and advisory projects across housing, health, and social care. Working closely with the Assistant Director: Commercial & Partnerships, the role undertakes research and analysis, coordinates stakeholder engagement, and contributes to high-quality reports, recommendations, and project outputs. Role Purpose This is an opportunity to help shape the future of housing, health and care services across the UK. The Housing LIN's work influences national policy and supports local authorities and housing providers to create homes and communities where people can live independently, thrive and receive the support they may need. The successful postholder will play a key role in Housing LIN s highly-valued consultancy and research team, supporting the delivery of housing, health, care and policy-related projects. In particular, age-friendly housing and specialist/supported homes for older people, long term supported housing for adults with care/support needs and transitional supported housing. The role involves delivery of consultancy and advisory commissions combining project coordination, research, stakeholder engagement, and report writing to support the Housing LIN s consultancy team. Person Specification Essential: 3-5 years working in the housing, health and/or social care sector Experience or knowledge of local government processes Experience or knowledge of specialist/older persons and supported housing sectors Experience working in strategy development, implementing service transformation and/or improvement Excellent research skills, including qualitative and quantitative research Experience of organising and confidently facilitating workshops, focus groups, consultation sessions, or stakeholder engagement activity Experience of carrying out literature or evidence reviews Ability to communicate complex research and information clearly to a range of audiences Strong organisational and project coordination skills, with the ability to manage competing priorities and deadlines Excellent written communication skills, including experience of producing reports and briefing papers Ability to work on own initiative and work with others to meet objectives and deadlines on several projects Desirable: An appropriate qualification to the role Experience of supporting or preparing tenders, proposals, expressions of interest or funding bids Experience of consultancy or advisory work Experience engaging with people with lived experience or using participatory approaches to engagement Familiarity with housing, health and care partnerships, including the role of housing providers, local authorities, health bodies, care providers and voluntary sector organisations A good understanding of quantitative research methods including proficiency in Excel and/or Power BI Experience of working in a small organisation Benefits We want our team to feel supported, valued and able to do their best work. Our benefits are designed to promote wellbeing, reward contribution and support a healthy balance between work and life. Competitive Salary & Profit-Share Pension scheme Professional development fund Cycle to work scheme 25 days annual leave + bank holidays Flexible working options Family-friendly policies To Apply If you feel you are a suitable candidate and would like to work for Housing LIN, please click apply to access the application form and full application instructions, including the email address to which your completed application should be sent. Closing date: 5pm on 16th August 2026