The Just Recruitment Group Ltd is currently recruiting for an Infrastructure Support Engineer for an engineering manufacturer, based in Tiverton, Devon. An experienced Infrastructure engineer is required to join a small team that are transitioning the IT systems of the organisation, embracing modern workplace technologies, and adopting new methods and practices. This role would suit an all-rounder seeking to move into a 3rd line support and engineering position, offering extensive experience in IT. This is a great opportunity to take the next step in your career as the company embrace modern workplace technologies and see to invest across the IT estate. Ideally coming from a support background, the postholder will be well versed in providing customer focused IT and have an appreciation of end-user requirements. The postholder will be supporting modernising every aspect of the IT estate from technology to process. They will be instrumental in guiding the implementation, selection of the technology and ultimately providing the technical expertise to fulfil the requirement. You will be supporting a Wintel based on premises infrastructure with an overall strategy of 'serverless computing' with cloud-based technologies forming the future of the infrastructure. Analysing this existing infrastructure and suggesting / researching improvements that align with the overall strategy. Ensuring cybersecurity objectives are met along the way. You will be required to assist the support desk team with end user support escalations and be a key player in redefining how IT services are delivered and supported. You will be monitoring and maintaining all aspects of the infrastructure, so experience of preventive maintenance and predictive failure analysis will be required. Key requirements / Skills Essential IT Helpdesk and end user support experience Microsoft 365 Administration User and License SharePoint Exchange Microsoft Cloud Technologies Intune (Autopilot deployments) Entra (apps, security & governance incl. MFA and Conditional access) Windows Server (Apply online only Server hardware (servers/storage) Active directory, Hyper-V Familiar with firewall configuration fundamentals. Experience of backup methodologies and management. Desirable Networking (DNS, DHCP, TCP, IP/ Subnetting and Vlans, Cyber Essential Certification (process and implementation) Cloud delivered VoIP systems (Teams Voice) SQL Server Veeam / Backup technologies in general Ideally coming from a support background, the postholder will be well versed in providing customer focused IT and have an appreciation of end-user requirements. Daily duties will include: Undertake project related tasks designed to improve and support the IT estate. Participate in change management activities to ensure services are delivered in a coordinated and supported manner. Assist IT support team with escalations related to IT systems outside their remit. Producing documentation as required to assist with and improve their workflows and those of the wider company. Support end user movement activities (starter / mover / leaver). Incl. device and account provision. Monitor and maintain the infrastructure, undertake regular patch / upgrade activities. Identify areas and processes that can be automated and streamlined. Monitor and respond to security incidents. Providing remediation as well as continuous improvement in this area. Working hours are 9.00am to 5.00pm Monday to Friday with some flexibility for occasional work outside of core hours for upgrades / maintenance. Some travel to UK and European branch sites may be required from time to time. Due to the operational requirement this is primarily a site-based role, however, some hybrid working is available after probation and for project-based work. Benefits In return we offer a competitive salary, an attractive benefits package including pension and healthcare cashback schemes; a personal holiday allocation of 25-days per year (full-time) plus Bank Holidays and free on-site parking. For more information on this position, please contact Just Recruitment Group Ltd on telephone (phone number removed) quoting job reference TB75. Please note that if you have not been contacted within 7 days, your application for this position has been unsuccessful.
Aug 11, 2026
Full time
The Just Recruitment Group Ltd is currently recruiting for an Infrastructure Support Engineer for an engineering manufacturer, based in Tiverton, Devon. An experienced Infrastructure engineer is required to join a small team that are transitioning the IT systems of the organisation, embracing modern workplace technologies, and adopting new methods and practices. This role would suit an all-rounder seeking to move into a 3rd line support and engineering position, offering extensive experience in IT. This is a great opportunity to take the next step in your career as the company embrace modern workplace technologies and see to invest across the IT estate. Ideally coming from a support background, the postholder will be well versed in providing customer focused IT and have an appreciation of end-user requirements. The postholder will be supporting modernising every aspect of the IT estate from technology to process. They will be instrumental in guiding the implementation, selection of the technology and ultimately providing the technical expertise to fulfil the requirement. You will be supporting a Wintel based on premises infrastructure with an overall strategy of 'serverless computing' with cloud-based technologies forming the future of the infrastructure. Analysing this existing infrastructure and suggesting / researching improvements that align with the overall strategy. Ensuring cybersecurity objectives are met along the way. You will be required to assist the support desk team with end user support escalations and be a key player in redefining how IT services are delivered and supported. You will be monitoring and maintaining all aspects of the infrastructure, so experience of preventive maintenance and predictive failure analysis will be required. Key requirements / Skills Essential IT Helpdesk and end user support experience Microsoft 365 Administration User and License SharePoint Exchange Microsoft Cloud Technologies Intune (Autopilot deployments) Entra (apps, security & governance incl. MFA and Conditional access) Windows Server (Apply online only Server hardware (servers/storage) Active directory, Hyper-V Familiar with firewall configuration fundamentals. Experience of backup methodologies and management. Desirable Networking (DNS, DHCP, TCP, IP/ Subnetting and Vlans, Cyber Essential Certification (process and implementation) Cloud delivered VoIP systems (Teams Voice) SQL Server Veeam / Backup technologies in general Ideally coming from a support background, the postholder will be well versed in providing customer focused IT and have an appreciation of end-user requirements. Daily duties will include: Undertake project related tasks designed to improve and support the IT estate. Participate in change management activities to ensure services are delivered in a coordinated and supported manner. Assist IT support team with escalations related to IT systems outside their remit. Producing documentation as required to assist with and improve their workflows and those of the wider company. Support end user movement activities (starter / mover / leaver). Incl. device and account provision. Monitor and maintain the infrastructure, undertake regular patch / upgrade activities. Identify areas and processes that can be automated and streamlined. Monitor and respond to security incidents. Providing remediation as well as continuous improvement in this area. Working hours are 9.00am to 5.00pm Monday to Friday with some flexibility for occasional work outside of core hours for upgrades / maintenance. Some travel to UK and European branch sites may be required from time to time. Due to the operational requirement this is primarily a site-based role, however, some hybrid working is available after probation and for project-based work. Benefits In return we offer a competitive salary, an attractive benefits package including pension and healthcare cashback schemes; a personal holiday allocation of 25-days per year (full-time) plus Bank Holidays and free on-site parking. For more information on this position, please contact Just Recruitment Group Ltd on telephone (phone number removed) quoting job reference TB75. Please note that if you have not been contacted within 7 days, your application for this position has been unsuccessful.
Our client is seeking an experienced and immediately available Interim Chief Information Security Officer (CISO) to provide strategic and operational cyber security leadership during a critical phase of security and risk maturity. This is an excellent opportunity for a seasoned security leader who has operated within complex, highly regulated, research-led, public sector or mission-driven environments. Experience across sectors such as Higher Education, Charity, Research & Development, Scientific Research, Government, Not-for-Profit, Public Sector or Similar Organisations would be highly advantageous. The successful candidate will be responsible for leading and enhancing the organisation's cyber security capability across operational security, governance, risk management, cyber assurance, security strategy and stakeholder engagement. The organisation currently operates within a managed SOC environment, and the incoming CISO will be expected to maximise the effectiveness of existing security operations while driving strategic improvements across the wider security function. Key Responsibilities Provide executive leadership for the information and cyber security function. Develop and execute a pragmatic cyber security strategy aligned to business and organisational objectives. Lead cyber governance, risk management and security assurance activities. Oversee operational security capabilities, including management of a third-party SOC and associated security providers. Establish and maintain effective security policies, standards and control frameworks. Deliver security reporting and risk updates to Executive Leadership Teams, Boards, Audit Committees and key stakeholders. Lead security incident preparedness, response oversight and resilience planning. Drive cyber maturity improvements across people, process and technology. Manage security risk assessments and remediation programmes. Ensure compliance with relevant regulatory, legal and governance requirements. Provide expert guidance on emerging threats, vulnerabilities and cyber risk exposure. Collaborate with technology, data protection, risk and business leaders to embed security across the organisation. Required Experience Previous experience operating as a CISO, Interim CISO, Head of Cyber Security, Director of Information Security or equivalent senior leadership role. Demonstrable experience leading enterprise-wide cyber security programmes. Strong background covering: Operational Security Security Governance Cyber Risk Management Cyber Assurance Security Strategy Third-Party Security Management Incident Response & Cyber Resilience Experience overseeing or working alongside managed SOC services. Strong stakeholder management skills with the ability to engage both technical and non-technical audiences. Proven ability to influence executive leadership and board-level stakeholders. Experience operating within complex, federated, research-led or highly regulated environments. If this sounds of interest please share you profile for more information, If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Aug 11, 2026
Contractor
Our client is seeking an experienced and immediately available Interim Chief Information Security Officer (CISO) to provide strategic and operational cyber security leadership during a critical phase of security and risk maturity. This is an excellent opportunity for a seasoned security leader who has operated within complex, highly regulated, research-led, public sector or mission-driven environments. Experience across sectors such as Higher Education, Charity, Research & Development, Scientific Research, Government, Not-for-Profit, Public Sector or Similar Organisations would be highly advantageous. The successful candidate will be responsible for leading and enhancing the organisation's cyber security capability across operational security, governance, risk management, cyber assurance, security strategy and stakeholder engagement. The organisation currently operates within a managed SOC environment, and the incoming CISO will be expected to maximise the effectiveness of existing security operations while driving strategic improvements across the wider security function. Key Responsibilities Provide executive leadership for the information and cyber security function. Develop and execute a pragmatic cyber security strategy aligned to business and organisational objectives. Lead cyber governance, risk management and security assurance activities. Oversee operational security capabilities, including management of a third-party SOC and associated security providers. Establish and maintain effective security policies, standards and control frameworks. Deliver security reporting and risk updates to Executive Leadership Teams, Boards, Audit Committees and key stakeholders. Lead security incident preparedness, response oversight and resilience planning. Drive cyber maturity improvements across people, process and technology. Manage security risk assessments and remediation programmes. Ensure compliance with relevant regulatory, legal and governance requirements. Provide expert guidance on emerging threats, vulnerabilities and cyber risk exposure. Collaborate with technology, data protection, risk and business leaders to embed security across the organisation. Required Experience Previous experience operating as a CISO, Interim CISO, Head of Cyber Security, Director of Information Security or equivalent senior leadership role. Demonstrable experience leading enterprise-wide cyber security programmes. Strong background covering: Operational Security Security Governance Cyber Risk Management Cyber Assurance Security Strategy Third-Party Security Management Incident Response & Cyber Resilience Experience overseeing or working alongside managed SOC services. Strong stakeholder management skills with the ability to engage both technical and non-technical audiences. Proven ability to influence executive leadership and board-level stakeholders. Experience operating within complex, federated, research-led or highly regulated environments. If this sounds of interest please share you profile for more information, If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Steve Bromwich - SJB Recruitment
Coventry, Warwickshire
Job Title: Compliance Specialist Location: Coventry Travel Required: None Level/Salary Range: Part Time - 3 days per week. Salary Pro Rata £45,000.00 to £50,000.00 The Company A Coventry based business specialising in the gifting industry supplying to UK and worldwide retail markets. The last few years have seen the firm grow significantly in both B2B and B2C markets worldwide due to international appeal of the products and designs. They have a small dynamic team with a "can do" attitude and everyone in the team has a part to play in the success. This is an exciting time to join this progressive company! Overview The Compliance Specialist position is a new role within the Finance team, reporting to the Finance Director. The position will be responsible for coordinating compliance internally and externally across a number of areas, ensuring that all returns and requests for information are completed accurately and on time. The successful applicant will also be responsible for the retention and retrieval of key company documentation. The role requires excellent organisational and administrative skills and any previous experience in areas of compliance, GDPR, KYC or Company Secretarial work would be beneficial but is not essential. Job Description Role and Responsibilities KYC ('Know Your Customer') compliance: Collect, review and maintain KYC documentation for directors and beneficial owners Monitor KYC requirements with banks and other external organisations and businesses as required to ensure information is current and complete Company Secretarial / Annual Returns Monitor filing deadlines and compliance requirements Manage storage and retrieval of corporate documents for the business using electronic and physical filing systems Updating corporate structure charts Trademarks Monitor deadlines for trademark renewals Support Finance Director with applications for any new trademarks Licence Agreements Work with Finance and Sales Director to identify all compliance requirements specified by licence agreements in place and assign owners Monitor completion of compliance activities Support audits by licensors as required Cyber Security Track progress and actions for implementation of cyber security essentials implementation Respond to ad hoc internal and external information requests including office of national statistics etc. and ad hoc returns HR Compliance Onboarding / offboarding process for employees Annual Leave coordination Maintenance of employee / employer policies & procedures GDPR Maintaining register of key GDPR requirements and monitoring compliance across the team KEY REQUIREMENTS Successful candidates will have: Fantastic attention to detail and accuracy Excellent organisational and time- management skills Ability to handle confidential information with discretion Strong written and verbal communication skills Proficiency in Microsoft Office applications Ability to work independently and manage multiple workstreams simultaneously Advanced and proven excel skills (essential) A proactive, open-minded approach to be able to support a growing business A flexible attitude. We are a small team and are required to provide support to other teams during busier times Previous experience in KYC, compliance, administration etc. is not essential but beneficial Note: technical expertise in the areas of HR, Cyber Security, Trademarks, GDPR etc is not required. This is an administrative and coordinating role only
Aug 11, 2026
Full time
Job Title: Compliance Specialist Location: Coventry Travel Required: None Level/Salary Range: Part Time - 3 days per week. Salary Pro Rata £45,000.00 to £50,000.00 The Company A Coventry based business specialising in the gifting industry supplying to UK and worldwide retail markets. The last few years have seen the firm grow significantly in both B2B and B2C markets worldwide due to international appeal of the products and designs. They have a small dynamic team with a "can do" attitude and everyone in the team has a part to play in the success. This is an exciting time to join this progressive company! Overview The Compliance Specialist position is a new role within the Finance team, reporting to the Finance Director. The position will be responsible for coordinating compliance internally and externally across a number of areas, ensuring that all returns and requests for information are completed accurately and on time. The successful applicant will also be responsible for the retention and retrieval of key company documentation. The role requires excellent organisational and administrative skills and any previous experience in areas of compliance, GDPR, KYC or Company Secretarial work would be beneficial but is not essential. Job Description Role and Responsibilities KYC ('Know Your Customer') compliance: Collect, review and maintain KYC documentation for directors and beneficial owners Monitor KYC requirements with banks and other external organisations and businesses as required to ensure information is current and complete Company Secretarial / Annual Returns Monitor filing deadlines and compliance requirements Manage storage and retrieval of corporate documents for the business using electronic and physical filing systems Updating corporate structure charts Trademarks Monitor deadlines for trademark renewals Support Finance Director with applications for any new trademarks Licence Agreements Work with Finance and Sales Director to identify all compliance requirements specified by licence agreements in place and assign owners Monitor completion of compliance activities Support audits by licensors as required Cyber Security Track progress and actions for implementation of cyber security essentials implementation Respond to ad hoc internal and external information requests including office of national statistics etc. and ad hoc returns HR Compliance Onboarding / offboarding process for employees Annual Leave coordination Maintenance of employee / employer policies & procedures GDPR Maintaining register of key GDPR requirements and monitoring compliance across the team KEY REQUIREMENTS Successful candidates will have: Fantastic attention to detail and accuracy Excellent organisational and time- management skills Ability to handle confidential information with discretion Strong written and verbal communication skills Proficiency in Microsoft Office applications Ability to work independently and manage multiple workstreams simultaneously Advanced and proven excel skills (essential) A proactive, open-minded approach to be able to support a growing business A flexible attitude. We are a small team and are required to provide support to other teams during busier times Previous experience in KYC, compliance, administration etc. is not essential but beneficial Note: technical expertise in the areas of HR, Cyber Security, Trademarks, GDPR etc is not required. This is an administrative and coordinating role only
Job Title: DV Cleared Director of Security Function Location: London Duration: 6 months possible extension Must be willing and eligible to go through DV Clearance Operating in a highly regulated, security-sensitive environment, Our Client delivers critical services where the protection of people, information, assets and operations is non-negotiable. If you're a strategic security leader who can turn complex risk into clear governance-and embed security as a business enabler-this is a role with real purpose and measurable impact What you'll be doing: Own and drive the Sector Security Strategy, aligned to business objectives, customer requirements and regulatory obligations Provide senior-level security leadership and assurance to the Senior Leadership Team, advising on security risks, emerging threats and compliance matters Establish and maintain security governance frameworks, policies and standards across Physical, Personnel, Information and Cyber Security disciplines Lead security risk management: identify, assess, monitor and ensure risks are appropriately managed Oversee compliance and assurance against GovS007, JSP 440, GDPR and contractual security obligations, including ISO 27001-aligned controls and processes Act as the principal point of contact for security with Government Departments, Contracting Authorities, customers and industry partners Govern business continuity and emergency response planning, supporting organisational resilience and crisis management arrangements Provide security advice and assurance for supply chain and third-party partners, supporting due diligence and risk assessments Ensure security incidents are managed, investigated, reported, and followed through with corrective actions and continuous improvement What you'll bring: Strong leadership that inspires and develops teams, maintaining high standards of professionalism and customer service Excellent communication-able to influence and brief stakeholders clearly, including senior decision-makers Strong interpersonal skills and a collaborative, inclusive approach A proactive mindset for resolving complex, multi-dimensional security challenges with innovative solutions Ability to achieve and maintain Developed Vetting (DV) Security Clearance Deep knowledge of GovS007 and relevant aspects of JSP 440, alongside experience leading governance, risk and compliance programmes Strong understanding of information assurance/risk management and ISO 27001 principles, with practical GDPR awareness Confidence advising on contractual and legislative security requirements, supporting bids, transitions and business development Additional information: Well-developed IT literacy with an understanding of modern cyber and information security risks If you're ready to shape security governance at senior level, strengthen resilience across the sector, and help enable safe, secure delivery-apply now. Our Client is committed to building diverse teams led by leaders who deliver better outcomes for culture, customers and communities. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Aug 10, 2026
Contractor
Job Title: DV Cleared Director of Security Function Location: London Duration: 6 months possible extension Must be willing and eligible to go through DV Clearance Operating in a highly regulated, security-sensitive environment, Our Client delivers critical services where the protection of people, information, assets and operations is non-negotiable. If you're a strategic security leader who can turn complex risk into clear governance-and embed security as a business enabler-this is a role with real purpose and measurable impact What you'll be doing: Own and drive the Sector Security Strategy, aligned to business objectives, customer requirements and regulatory obligations Provide senior-level security leadership and assurance to the Senior Leadership Team, advising on security risks, emerging threats and compliance matters Establish and maintain security governance frameworks, policies and standards across Physical, Personnel, Information and Cyber Security disciplines Lead security risk management: identify, assess, monitor and ensure risks are appropriately managed Oversee compliance and assurance against GovS007, JSP 440, GDPR and contractual security obligations, including ISO 27001-aligned controls and processes Act as the principal point of contact for security with Government Departments, Contracting Authorities, customers and industry partners Govern business continuity and emergency response planning, supporting organisational resilience and crisis management arrangements Provide security advice and assurance for supply chain and third-party partners, supporting due diligence and risk assessments Ensure security incidents are managed, investigated, reported, and followed through with corrective actions and continuous improvement What you'll bring: Strong leadership that inspires and develops teams, maintaining high standards of professionalism and customer service Excellent communication-able to influence and brief stakeholders clearly, including senior decision-makers Strong interpersonal skills and a collaborative, inclusive approach A proactive mindset for resolving complex, multi-dimensional security challenges with innovative solutions Ability to achieve and maintain Developed Vetting (DV) Security Clearance Deep knowledge of GovS007 and relevant aspects of JSP 440, alongside experience leading governance, risk and compliance programmes Strong understanding of information assurance/risk management and ISO 27001 principles, with practical GDPR awareness Confidence advising on contractual and legislative security requirements, supporting bids, transitions and business development Additional information: Well-developed IT literacy with an understanding of modern cyber and information security risks If you're ready to shape security governance at senior level, strengthen resilience across the sector, and help enable safe, secure delivery-apply now. Our Client is committed to building diverse teams led by leaders who deliver better outcomes for culture, customers and communities. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Our client, a notable entity within the Defence & Security sector, is currently seeking an EA/PA on a contract basis to support their Managing Director during the recruitment for a permanent role. This position is essential in assisting with senior-level administrative tasks, ensuring that critical activities are managed effectively and efficiently. Key Responsibilities: Managing the Managing Director's diary and scheduling appointments Organising and booking travel arrangements Collating and preparing information for board meetings Providing proactive administrative support Communicating effectively to track the Director within the dockyard environment Job Requirements: Experience in administration, particularly at the senior leadership level Proactive and assertive with excellent organisational skills Previous exposure to manufacturing or heavy industry preferred Ability to work condensed hours with flexible start and finish times between 7.30-8.30 Eligibility for Security Clearance (SC); initial BPSS to start Benefits: Competitive contract terms Dynamic and influential industry environment Opportunities for professional development Supportive workplace culture If you possess the required skills and are interested in a challenging role within the Defence & Security sector, we encourage you to apply now and contribute to our client's team during this critical period.
Aug 10, 2026
Contractor
Our client, a notable entity within the Defence & Security sector, is currently seeking an EA/PA on a contract basis to support their Managing Director during the recruitment for a permanent role. This position is essential in assisting with senior-level administrative tasks, ensuring that critical activities are managed effectively and efficiently. Key Responsibilities: Managing the Managing Director's diary and scheduling appointments Organising and booking travel arrangements Collating and preparing information for board meetings Providing proactive administrative support Communicating effectively to track the Director within the dockyard environment Job Requirements: Experience in administration, particularly at the senior leadership level Proactive and assertive with excellent organisational skills Previous exposure to manufacturing or heavy industry preferred Ability to work condensed hours with flexible start and finish times between 7.30-8.30 Eligibility for Security Clearance (SC); initial BPSS to start Benefits: Competitive contract terms Dynamic and influential industry environment Opportunities for professional development Supportive workplace culture If you possess the required skills and are interested in a challenging role within the Defence & Security sector, we encourage you to apply now and contribute to our client's team during this critical period.
Senior PMO Manager Contract: 6-Month Contract Day Rate: 500 - 550 per day (Inside IR35) Location: London, Manchester or Bristol (London/Manchester preferred) Working Pattern: Hybrid, approximately 2 days per week onsite with flexibility Security Clearance: BPSS required. Candidates must be eligible for SC clearance and can start on BPSS while SC is being processed. About the Role We are seeking an experienced Senior PMO Manager to play a key role in establishing and embedding a new Programme Management Office (PMO) capability within a growing Products & Services Directorate of approximately 250 employees. This directorate has previously benefited from a successful PMO function that supported significant organisational growth, including the onboarding of over 100 contingent workers and engagement with Managed Service Providers (MSPs). As the PMO function is re-established, you will work closely with the Lead PMO Manager , Business Operations team, Finance, and senior stakeholders to implement robust governance, reporting and delivery frameworks. This is a hands-on opportunity for a proactive PMO professional who thrives in evolving environments, can work independently, and is comfortable contributing to wider business operations activities when required. Key Responsibilities Support the establishment and continuous development of the PMO function. Design and implement effective PMO governance, processes, controls and ways of working. Maintain programme and portfolio plans, RAID logs, dependency tracking and governance artefacts. Produce high-quality management information, reporting and dashboards to support decision-making. Work collaboratively with Senior Civil Service (SCS) stakeholders, Business Operations teams, Finance and delivery teams. Support the development and production of business cases and investment proposals. Coordinate cross-functional activities, ensuring actions, risks, issues and dependencies are effectively managed. Support resource planning, workforce management and supplier-related activities where required. Identify and implement opportunities to improve PMO processes, governance and reporting. Take ownership of key deliverables and contribute beyond traditional PMO responsibilities to support wider business objectives. Essential Skills & Experience 2 to 3+ years' experience operating as a Senior PMO Manager or in an equivalent senior PMO role. Proven experience establishing, building or significantly improving PMO functions. Strong expertise in PMO governance, programme planning, reporting and coordination. Demonstrable experience developing and supporting business cases. Excellent stakeholder management skills with the ability to influence and engage at senior levels. Experience producing meaningful management information and reporting packs. Ability to work autonomously with minimal supervision. Strong organisational skills with the ability to bring structure and clarity to ambiguous environments. Resilient and adaptable, with experience operating in fast-paced and changing organisations. Hands-on approach and willingness to support wider business operations activities when required. Desirable Experience Previous experience within Central Government or Local Government environments. Experience working within digital, product-led or multidisciplinary delivery teams. Knowledge of resource management, contingent workforce planning and supplier management. PMO qualifications such as PMO Essentials or similar certifications. Experience supporting large-scale organisational growth or transformation programmes. Ideal Candidate Profile Candidates are likely to come from backgrounds such as: Senior PMO Manager PMO Manager Programme Office Manager Lead PMO Analyst Senior PMO Analyst Delivery Manager with significant PMO experience You will be a self-starter who enjoys creating structure, improving governance and enabling successful delivery across complex programmes and organisational functions. Team Structure You will join a Business Operations team of five , working closely with a Finance team of three and supporting the newly formed PMO capability. Whilst the wider Products & Services Directorate consists of approximately 250 employees , the PMO team itself will remain relatively lean. As a result, this role is well suited to someone who enjoys taking ownership, influencing across multiple functions and delivering value in a less structured, highly collaborative environment.
Aug 10, 2026
Contractor
Senior PMO Manager Contract: 6-Month Contract Day Rate: 500 - 550 per day (Inside IR35) Location: London, Manchester or Bristol (London/Manchester preferred) Working Pattern: Hybrid, approximately 2 days per week onsite with flexibility Security Clearance: BPSS required. Candidates must be eligible for SC clearance and can start on BPSS while SC is being processed. About the Role We are seeking an experienced Senior PMO Manager to play a key role in establishing and embedding a new Programme Management Office (PMO) capability within a growing Products & Services Directorate of approximately 250 employees. This directorate has previously benefited from a successful PMO function that supported significant organisational growth, including the onboarding of over 100 contingent workers and engagement with Managed Service Providers (MSPs). As the PMO function is re-established, you will work closely with the Lead PMO Manager , Business Operations team, Finance, and senior stakeholders to implement robust governance, reporting and delivery frameworks. This is a hands-on opportunity for a proactive PMO professional who thrives in evolving environments, can work independently, and is comfortable contributing to wider business operations activities when required. Key Responsibilities Support the establishment and continuous development of the PMO function. Design and implement effective PMO governance, processes, controls and ways of working. Maintain programme and portfolio plans, RAID logs, dependency tracking and governance artefacts. Produce high-quality management information, reporting and dashboards to support decision-making. Work collaboratively with Senior Civil Service (SCS) stakeholders, Business Operations teams, Finance and delivery teams. Support the development and production of business cases and investment proposals. Coordinate cross-functional activities, ensuring actions, risks, issues and dependencies are effectively managed. Support resource planning, workforce management and supplier-related activities where required. Identify and implement opportunities to improve PMO processes, governance and reporting. Take ownership of key deliverables and contribute beyond traditional PMO responsibilities to support wider business objectives. Essential Skills & Experience 2 to 3+ years' experience operating as a Senior PMO Manager or in an equivalent senior PMO role. Proven experience establishing, building or significantly improving PMO functions. Strong expertise in PMO governance, programme planning, reporting and coordination. Demonstrable experience developing and supporting business cases. Excellent stakeholder management skills with the ability to influence and engage at senior levels. Experience producing meaningful management information and reporting packs. Ability to work autonomously with minimal supervision. Strong organisational skills with the ability to bring structure and clarity to ambiguous environments. Resilient and adaptable, with experience operating in fast-paced and changing organisations. Hands-on approach and willingness to support wider business operations activities when required. Desirable Experience Previous experience within Central Government or Local Government environments. Experience working within digital, product-led or multidisciplinary delivery teams. Knowledge of resource management, contingent workforce planning and supplier management. PMO qualifications such as PMO Essentials or similar certifications. Experience supporting large-scale organisational growth or transformation programmes. Ideal Candidate Profile Candidates are likely to come from backgrounds such as: Senior PMO Manager PMO Manager Programme Office Manager Lead PMO Analyst Senior PMO Analyst Delivery Manager with significant PMO experience You will be a self-starter who enjoys creating structure, improving governance and enabling successful delivery across complex programmes and organisational functions. Team Structure You will join a Business Operations team of five , working closely with a Finance team of three and supporting the newly formed PMO capability. Whilst the wider Products & Services Directorate consists of approximately 250 employees , the PMO team itself will remain relatively lean. As a result, this role is well suited to someone who enjoys taking ownership, influencing across multiple functions and delivering value in a less structured, highly collaborative environment.
Salary is competitive and commensurate with experience, plus a 14.5% pension contribution and a relocation package where applicable. Shape the future of information security for one of the world's most important organisations supporting biomedical research. At UK Biobank, information security isn't simply about protecting systems, it's about safeguarding one of the world's most valuable health research resources. Our data is trusted by more than 22,000 approved researchers across over 60 countries, helping advance our understanding of cancer, dementia, cardiovascular disease, mental health and hundreds of other conditions. Protecting that trust while enabling scientific discovery is fundamental to everything we do. We're entering one of the most significant periods of technology transformation in our history. As we continue to invest in modern cloud platforms, AI-enabled services, new digital capabilities and our £127.6 million headquarters at Manchester Science Park, we're looking for a Director of Information Security to lead the next phase of our information security maturity. This isn't a role focused on maintaining an established security function. It's an opportunity to shape and define a world-class capability Can you do it? As Director of Information Security, you'll report directly to our Chief Technology Officer and provide strategic leadership for information security across UK Biobank. You'll be responsible for ensuring our governance, cyber security, identity management, business continuity, and risk management capabilities continue to evolve alongside an increasingly complex threat landscape. Working closely with colleagues across Data and Technology, Legal, and the wider organisation, you'll embed security into organisational decision-making, providing confidence that our platforms remain secure, resilient, and compliant while continuing to support innovation and world-leading research. This is a unique opportunity to build on the strong foundations already in place while leading the next phase of UK Biobank's security maturity. As we continue our wider technology transformation, you'll shape the organisation's security strategy, strengthen operational capability, and help embed security into every aspect of our cloud platforms, digital services, AI initiatives, and future technologies. You'll lead a growing Information Security function, with the opportunity to develop capability, evolve the team, and foster a positive security culture across the organisation. Working at both strategic and operational levels, you'll influence Executive Leadership and Board discussions while providing the leadership needed to respond to emerging threats, manage organisational risk, and ensure security enables innovation rather than becoming a barrier to it. This is a unique and rare opportunity to shape the future of information security within one of the world's leading biomedical research organisations, protecting data that supports thousands of researchers across the globe while helping deliver the next generation of scientific discovery. You will be responsible for Developing, implementing, and creating a comprehensive information security strategy, providing direction and support to ensure effective implementation of security controls. Conducting regular risk assessments, audits, tests, and modelling to identify and evaluate vulnerabilities and potential threats. Providing regular updates to the executive leadership team and represent information security at board, audit, and governance committees Establishing metrics and enforcing information security policies, procedures, and guidelines aligned with standards and frameworks, particularly ISO27001 and the NCSC Cyber Assessment Framework, as well as regulatory requirements and industry best practices. Ensuring that critical data and assets have been identified, classified, and subject to appropriate controls, including for handling, ownership, and destruction. Leading the organisation's response to major cyber incidents, including providing out-of-hours and crisis-level support when required. Promoting and communicating a culture of security awareness so all staff understand their role in maintaining information security. Managing the Information Security budget, setting investment priorities, and contributing to financial planning. Is this 'you'? To be successful, you will have: Significant experience in information security management, with a proven track record of leadership in the field. Relevant industry certifications, preferably CISSP, CISM, or CCISO. Strong knowledge of information security standards, frameworks, and best practices. Previous experience of ISO270001 is a key requirement. A clear understanding of the laws and regulations associated with controlling and processing personal data, directing organisation responses to cyber incidents. Strong knowledge and understanding of the cyber threat landscape. Experience securing cloud environments with a knowledge of the vulnerability detection tools and security services available in AWS and /or MS Azure. Experience of deploying controls across networking, end-user compute, identity and access management, software development, and business operations to minimise the likelihood of security incidents. Experience of recruiting specialist staff, building teams, and developing existing colleagues through training, coaching and mentoring. Working hours are 35 hours per week, Monday to Friday, with 3 days onsite and hybrid working available. The role will be based at Greenheys, Manchester Science Park's headquarters. Our passion for diversity and equality means creating a work environment for all employees that is welcoming, respectful, engaging, and enriched with opportunities for personal and professional development. We actively welcome applications from people with disabilities, long-term health conditions, neurodivergent candidates, and those with diverse thinking styles. We are committed to making reasonable adjustments throughout our recruitment process and in the workplace so that everyone can perform at their best. If you require any adjustments during the recruitment process, please contact Tommy Wilson at so we can support you. Your Wellbeing Matters to Us Colleagues at UK Biobank often highlight feeling supported, included, and connected to meaningful work, with wellbeing and work-life balance genuinely valued across teams. We're proud to offer a benefits package that supports your health, financial security, and development from day one: Currently 14.5% employer contribution to the USS Pension Scheme Healthcare Cash Plan to help cover everyday healthcare costs ️ 30 days' annual leave, plus bank holidays Buy up to 5 additional days' annual leave through our Holiday Buy Scheme A paid day off for your birthday Enhanced maternity, paternity, adoption and shared parental pay Hybrid and flexible working for many office-based roles Up to 6 months' full sick pay ️ Free on-site gym Subsidised lunch when working on site ️ Life Assurance Cycle to Work Scheme Season Ticket Loan Training and development opportunities, including a £500 annual personal development allowance Paid professional subscriptions, where applicable ️ Employee Discounts Portal Wellbeing support, including an Employee Assistance Programme Free annual flu vaccination and Hepatitis B vaccination, where applicable An active social committee with regular social events Free on-site parking Payroll Giving (Give As You Earn) The job advert closing date may change, so early applications are encouraged. About UK Biobank UK Biobank is a large-scale biomedical database and research resource containing in-depth genetic and health information from half a million UK participants. The database, the largest and most comprehensive of its kind in the world, is anonymised and made widely accessible by UK Biobank to global researchers who use it to find new scientific discoveries about common and life-threatening diseases - such as cancer, heart disease and stroke which strike in mid-later life. UK Biobank is an innovative organisation with over 350 staff across four sites in the UK that fosters an engaging environment and supports the development of our staff. Our dedicated teams work alongside the world's leading biomedical scientists in our joint mission to improve public health.
Aug 10, 2026
Full time
Salary is competitive and commensurate with experience, plus a 14.5% pension contribution and a relocation package where applicable. Shape the future of information security for one of the world's most important organisations supporting biomedical research. At UK Biobank, information security isn't simply about protecting systems, it's about safeguarding one of the world's most valuable health research resources. Our data is trusted by more than 22,000 approved researchers across over 60 countries, helping advance our understanding of cancer, dementia, cardiovascular disease, mental health and hundreds of other conditions. Protecting that trust while enabling scientific discovery is fundamental to everything we do. We're entering one of the most significant periods of technology transformation in our history. As we continue to invest in modern cloud platforms, AI-enabled services, new digital capabilities and our £127.6 million headquarters at Manchester Science Park, we're looking for a Director of Information Security to lead the next phase of our information security maturity. This isn't a role focused on maintaining an established security function. It's an opportunity to shape and define a world-class capability Can you do it? As Director of Information Security, you'll report directly to our Chief Technology Officer and provide strategic leadership for information security across UK Biobank. You'll be responsible for ensuring our governance, cyber security, identity management, business continuity, and risk management capabilities continue to evolve alongside an increasingly complex threat landscape. Working closely with colleagues across Data and Technology, Legal, and the wider organisation, you'll embed security into organisational decision-making, providing confidence that our platforms remain secure, resilient, and compliant while continuing to support innovation and world-leading research. This is a unique opportunity to build on the strong foundations already in place while leading the next phase of UK Biobank's security maturity. As we continue our wider technology transformation, you'll shape the organisation's security strategy, strengthen operational capability, and help embed security into every aspect of our cloud platforms, digital services, AI initiatives, and future technologies. You'll lead a growing Information Security function, with the opportunity to develop capability, evolve the team, and foster a positive security culture across the organisation. Working at both strategic and operational levels, you'll influence Executive Leadership and Board discussions while providing the leadership needed to respond to emerging threats, manage organisational risk, and ensure security enables innovation rather than becoming a barrier to it. This is a unique and rare opportunity to shape the future of information security within one of the world's leading biomedical research organisations, protecting data that supports thousands of researchers across the globe while helping deliver the next generation of scientific discovery. You will be responsible for Developing, implementing, and creating a comprehensive information security strategy, providing direction and support to ensure effective implementation of security controls. Conducting regular risk assessments, audits, tests, and modelling to identify and evaluate vulnerabilities and potential threats. Providing regular updates to the executive leadership team and represent information security at board, audit, and governance committees Establishing metrics and enforcing information security policies, procedures, and guidelines aligned with standards and frameworks, particularly ISO27001 and the NCSC Cyber Assessment Framework, as well as regulatory requirements and industry best practices. Ensuring that critical data and assets have been identified, classified, and subject to appropriate controls, including for handling, ownership, and destruction. Leading the organisation's response to major cyber incidents, including providing out-of-hours and crisis-level support when required. Promoting and communicating a culture of security awareness so all staff understand their role in maintaining information security. Managing the Information Security budget, setting investment priorities, and contributing to financial planning. Is this 'you'? To be successful, you will have: Significant experience in information security management, with a proven track record of leadership in the field. Relevant industry certifications, preferably CISSP, CISM, or CCISO. Strong knowledge of information security standards, frameworks, and best practices. Previous experience of ISO270001 is a key requirement. A clear understanding of the laws and regulations associated with controlling and processing personal data, directing organisation responses to cyber incidents. Strong knowledge and understanding of the cyber threat landscape. Experience securing cloud environments with a knowledge of the vulnerability detection tools and security services available in AWS and /or MS Azure. Experience of deploying controls across networking, end-user compute, identity and access management, software development, and business operations to minimise the likelihood of security incidents. Experience of recruiting specialist staff, building teams, and developing existing colleagues through training, coaching and mentoring. Working hours are 35 hours per week, Monday to Friday, with 3 days onsite and hybrid working available. The role will be based at Greenheys, Manchester Science Park's headquarters. Our passion for diversity and equality means creating a work environment for all employees that is welcoming, respectful, engaging, and enriched with opportunities for personal and professional development. We actively welcome applications from people with disabilities, long-term health conditions, neurodivergent candidates, and those with diverse thinking styles. We are committed to making reasonable adjustments throughout our recruitment process and in the workplace so that everyone can perform at their best. If you require any adjustments during the recruitment process, please contact Tommy Wilson at so we can support you. Your Wellbeing Matters to Us Colleagues at UK Biobank often highlight feeling supported, included, and connected to meaningful work, with wellbeing and work-life balance genuinely valued across teams. We're proud to offer a benefits package that supports your health, financial security, and development from day one: Currently 14.5% employer contribution to the USS Pension Scheme Healthcare Cash Plan to help cover everyday healthcare costs ️ 30 days' annual leave, plus bank holidays Buy up to 5 additional days' annual leave through our Holiday Buy Scheme A paid day off for your birthday Enhanced maternity, paternity, adoption and shared parental pay Hybrid and flexible working for many office-based roles Up to 6 months' full sick pay ️ Free on-site gym Subsidised lunch when working on site ️ Life Assurance Cycle to Work Scheme Season Ticket Loan Training and development opportunities, including a £500 annual personal development allowance Paid professional subscriptions, where applicable ️ Employee Discounts Portal Wellbeing support, including an Employee Assistance Programme Free annual flu vaccination and Hepatitis B vaccination, where applicable An active social committee with regular social events Free on-site parking Payroll Giving (Give As You Earn) The job advert closing date may change, so early applications are encouraged. About UK Biobank UK Biobank is a large-scale biomedical database and research resource containing in-depth genetic and health information from half a million UK participants. The database, the largest and most comprehensive of its kind in the world, is anonymised and made widely accessible by UK Biobank to global researchers who use it to find new scientific discoveries about common and life-threatening diseases - such as cancer, heart disease and stroke which strike in mid-later life. UK Biobank is an innovative organisation with over 350 staff across four sites in the UK that fosters an engaging environment and supports the development of our staff. Our dedicated teams work alongside the world's leading biomedical scientists in our joint mission to improve public health.
The Pre-sales Director is a senior leadership role responsible for the development, governance, and ongoing evolution of the organisation's service and technology portfolio. Reporting to the Chief Operating Officer, the role ensures that the organisation's portfolio of services and solutions is clearly defined, aligned with strategic priorities, and effectively positioned to support sales engagement and end-to-end operational delivery. The Pre-sales Director provides leadership across both Portfolio Management and Pre-Sales functions, ensuring customer requirements are translated into robust, commercially viable solutions and that services are developed with clear operational frameworks. The role works cross-functionally with Strategy, Marketing, Sales, and Service Delivery leadership to ensure the portfolio remains aligned with customer needs, operational capability, and market demand. Main Duties and Responsibilities Provide strategic leadership for the development and management of the organisation's portfolio of services and solutions, ensuring corporate strategy is translated into clearly defined, commercially viable offerings that can be positioned in the market and delivered by operational teams. Oversee the life cycle management of portfolio offerings from concept and development through commercialisation, adoption, optimisation, and retirement. Lead and develop the organisation's Pre-Sales capability, including Solution Architects, Pre-Sales Consultants, and Pre-Sales Operations, ensuring a consultative, client-focused approach that supports sales engagement and solution development throughout the customer life cycle. Establish governance frameworks and best practices for solution design, ensuring proposals are robust, commercially sound, and aligned with operational delivery capability. Ensure consistent pre-sales engagement across the sales life cycle, including discovery, solution design, demonstrations, proof-of-concept activities, and responses to bids and proposals. Work closely with Sales leadership to support effective go-to-market execution and ensure strong collaboration between Sales and Pre-Sales teams throughout the opportunity life cycle. Provide leadership and oversight for proposal development and technical responses to bids, ensuring high-quality and consistent submissions. Ensure services and solutions are developed with appropriate operational frameworks, documentation, and implementation guidance to enable consistent delivery by operational teams. Work closely with Service Delivery leadership to ensure service readiness, operational capability, and life cycle considerations are incorporated into portfolio development. Support the Sales organisation by ensuring the portfolio is clearly defined, appropriately packaged, and supported with relevant solution frameworks, documentation, and collateral. Work with senior stakeholders and Subject Matter Experts to ensure portfolio development reflects technology direction, innovation, and organisational priorities. Maintain oversight of the technology and supplier ecosystem that underpins the portfolio, ensuring alignment with organisational strategy and service capability. Act as a key stakeholder in the processes and systems that support the life cycle from opportunity through to service delivery and revenue realisation. Monitor portfolio performance, service adoption, and market relevance, identifying opportunities for improvement and evolution. Work with supplier management functions to ensure vendors supporting the portfolio deliver value and align with strategic objectives. Essential Skills and Qualifications Significant experience in portfolio management and pre-sales, solution architecture, or related leadership roles. Proven leadership experience managing multidisciplinary teams across portfolio management, pre-sales, and/or solution architecture functions. Strong understanding of Contact Centre, Network Services, Customer Experience, and related enterprise technology solutions. Experience translating organisational strategy into clearly defined services, solutions, and go-to-market propositions. Strong commercial and strategic thinking, with the ability to balance customer requirements, market opportunities, and operational delivery capabilities. Strong understanding of consultative pre-sales methodologies, including discovery, solution design, and bid/proposal development. Experience defining and managing service portfolios, including life cycle management, service definition, and portfolio evolution. Ability to work effectively with Marketing, Sales, Commercial, and Service Delivery leadership to support successful sales engagement and service delivery. Excellent stakeholder management, communication, and influencing skills, with the ability to operate effectively at senior leadership level. Understanding of industry frameworks and standards, including IT service management, information security, cyber security, and compliance frameworks. Experience within managed services, systems integration, customer experience technology, or similar technology-enabled service environments is desirable. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Aug 10, 2026
Full time
The Pre-sales Director is a senior leadership role responsible for the development, governance, and ongoing evolution of the organisation's service and technology portfolio. Reporting to the Chief Operating Officer, the role ensures that the organisation's portfolio of services and solutions is clearly defined, aligned with strategic priorities, and effectively positioned to support sales engagement and end-to-end operational delivery. The Pre-sales Director provides leadership across both Portfolio Management and Pre-Sales functions, ensuring customer requirements are translated into robust, commercially viable solutions and that services are developed with clear operational frameworks. The role works cross-functionally with Strategy, Marketing, Sales, and Service Delivery leadership to ensure the portfolio remains aligned with customer needs, operational capability, and market demand. Main Duties and Responsibilities Provide strategic leadership for the development and management of the organisation's portfolio of services and solutions, ensuring corporate strategy is translated into clearly defined, commercially viable offerings that can be positioned in the market and delivered by operational teams. Oversee the life cycle management of portfolio offerings from concept and development through commercialisation, adoption, optimisation, and retirement. Lead and develop the organisation's Pre-Sales capability, including Solution Architects, Pre-Sales Consultants, and Pre-Sales Operations, ensuring a consultative, client-focused approach that supports sales engagement and solution development throughout the customer life cycle. Establish governance frameworks and best practices for solution design, ensuring proposals are robust, commercially sound, and aligned with operational delivery capability. Ensure consistent pre-sales engagement across the sales life cycle, including discovery, solution design, demonstrations, proof-of-concept activities, and responses to bids and proposals. Work closely with Sales leadership to support effective go-to-market execution and ensure strong collaboration between Sales and Pre-Sales teams throughout the opportunity life cycle. Provide leadership and oversight for proposal development and technical responses to bids, ensuring high-quality and consistent submissions. Ensure services and solutions are developed with appropriate operational frameworks, documentation, and implementation guidance to enable consistent delivery by operational teams. Work closely with Service Delivery leadership to ensure service readiness, operational capability, and life cycle considerations are incorporated into portfolio development. Support the Sales organisation by ensuring the portfolio is clearly defined, appropriately packaged, and supported with relevant solution frameworks, documentation, and collateral. Work with senior stakeholders and Subject Matter Experts to ensure portfolio development reflects technology direction, innovation, and organisational priorities. Maintain oversight of the technology and supplier ecosystem that underpins the portfolio, ensuring alignment with organisational strategy and service capability. Act as a key stakeholder in the processes and systems that support the life cycle from opportunity through to service delivery and revenue realisation. Monitor portfolio performance, service adoption, and market relevance, identifying opportunities for improvement and evolution. Work with supplier management functions to ensure vendors supporting the portfolio deliver value and align with strategic objectives. Essential Skills and Qualifications Significant experience in portfolio management and pre-sales, solution architecture, or related leadership roles. Proven leadership experience managing multidisciplinary teams across portfolio management, pre-sales, and/or solution architecture functions. Strong understanding of Contact Centre, Network Services, Customer Experience, and related enterprise technology solutions. Experience translating organisational strategy into clearly defined services, solutions, and go-to-market propositions. Strong commercial and strategic thinking, with the ability to balance customer requirements, market opportunities, and operational delivery capabilities. Strong understanding of consultative pre-sales methodologies, including discovery, solution design, and bid/proposal development. Experience defining and managing service portfolios, including life cycle management, service definition, and portfolio evolution. Ability to work effectively with Marketing, Sales, Commercial, and Service Delivery leadership to support successful sales engagement and service delivery. Excellent stakeholder management, communication, and influencing skills, with the ability to operate effectively at senior leadership level. Understanding of industry frameworks and standards, including IT service management, information security, cyber security, and compliance frameworks. Experience within managed services, systems integration, customer experience technology, or similar technology-enabled service environments is desirable. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Customer Service Advisor Location: Wellingborough, site based Salary: £26,234 per annum What we offer 37.5 hours per week, Monday to Friday plus 1 in 6 Saturdays (8.30am - 12.30pm) Employee health and benefits scheme, including anonymous counselling service, 24/7 GP service, retail and gym discounts and medical cashback scheme 21 days annual leave Additional birthday holiday Holiday purchase scheme Performance based salary increments Fun Company events and functions Free parking Monthly free food days Close to shops and amenities Reward and recognition Purpose Vizion Network is a forward-thinking organisation dedicated to fostering a positive and inclusive workplace culture. Located in Hull and Wellingborough, we pride ourselves on our commitment to employee development, wellbeing, and innovation. Our mission is to attract, develop, and retain exceptional talent by fostering a diverse, inclusive, and respectful workplace where every employee feels valued, respected, and empowered. We champion equity, recognising that our strength lies in the unique backgrounds, perspectives, and talents of our people. Through transparent practices, continuous development, and meaningful engagement, we strive to create an environment where all employees can thrive and contribute to our shared success. To provide professional administrative support within the Claims Team and to company Management / Directors. As a Customer Service Advisor, you will deliver the highest possible standards of customer service, be able to follow individual brand requirements and directives, ensuring that service level agreements and performance targets, both on an individual and team basis are maintained. The Customer Service Advisor is responsible for deployment, management and progression of motor claims relating to vehicle accidental damage, from initial contact, to repair handover and aftercare as required, keeping in close contact with the Bodyshop/Insurer and Customer throughout the repair process to ensure all SLA's are maintained and adhered to. Role Profile Ensure that you are kept fully up to date with SLA's Ensure that you are aware and understand the KPI's the repairers are to adhere as a Vizion Member Ensure accurate processing and deployment / reallocation of claim notifications to repairers via rules driven in house management system within SLA To ensure hire sheets are recorded and updated correctly to ensure costs to the business and clients are kept to a minimum by constant management of hire periods Provide investigative feedback on any queries to the company and their clients where necessary To progress customer claims within the company's management system ensuring they are actioned within internally agreed SLA's Ensure daily tasks are managed within agreed SLAs Management of day to day body shop performance of KPIs, breaches, and cancellations To be responsible for building relationships within the repair network to ensure the smooth transition of customer repairs from start to finish Act as a first level point of contact for repair network members, clients, customers and team members and provide progress updates as required To receive incoming calls and emails and act promptly, dealing with all enquiries or actions in a professional manner Monitor personal and general inboxes and action emails within a timely manner To record all client issues and feed back to your Line Manager, Network Performance Analyst and the Management Team where necessary Assist with any reporting requested for analysis and management of the department/region/client Liaise with designated Network Performance Analyst and any other departments to seek assistance and resolution where required Work towards achieving targets set on a daily/monthly/annual basis provided by your Team Leader/ Line Manager Assist with other Advisor's caseload as and when requested to ensure full service provision Ensure that claims data is maintained and kept fully updated with information from all sources in a timely manner To ensure you provide accurate and detailed recording of all information utilising our management systems so as to provide comprehensive audit trails Promote data security in and outside of the business at all times, strict adherence to DPA and information security standards Adhere to stated Company Policies and Procedures and carry out all duties in a way which is consistent with our clients' values The completion of duties as required from time to time by the Management Team Manage complaints in line with policy ensuring full and in-depth information is captured and logged to enable full reporting on Expressions of Dissatisfaction Ensure that you process and resolve expressions of dissatisfaction within FCA Guidelines and internal/external SLA's To promote our business and that of our clients by providing exceptional and friendly service at all times Person Specification First class communication skills Accurate data input skills Ability to build and maintain relationships Ability to work to agreed deadlines, targets and objectives Able to work as part of a team as well as autonomously to a high level of accuracy Good planning and organisational skills Good problem-solving skills Good decision maker Commitment to providing a first-class service to customers and repairers Customer focused Good knowledge of Microsoft Office To Apply If you feel you are a suitable candidate and would like to work for Vizion Network, please click apply to be redirected to our website to complete your application.
Aug 10, 2026
Full time
Customer Service Advisor Location: Wellingborough, site based Salary: £26,234 per annum What we offer 37.5 hours per week, Monday to Friday plus 1 in 6 Saturdays (8.30am - 12.30pm) Employee health and benefits scheme, including anonymous counselling service, 24/7 GP service, retail and gym discounts and medical cashback scheme 21 days annual leave Additional birthday holiday Holiday purchase scheme Performance based salary increments Fun Company events and functions Free parking Monthly free food days Close to shops and amenities Reward and recognition Purpose Vizion Network is a forward-thinking organisation dedicated to fostering a positive and inclusive workplace culture. Located in Hull and Wellingborough, we pride ourselves on our commitment to employee development, wellbeing, and innovation. Our mission is to attract, develop, and retain exceptional talent by fostering a diverse, inclusive, and respectful workplace where every employee feels valued, respected, and empowered. We champion equity, recognising that our strength lies in the unique backgrounds, perspectives, and talents of our people. Through transparent practices, continuous development, and meaningful engagement, we strive to create an environment where all employees can thrive and contribute to our shared success. To provide professional administrative support within the Claims Team and to company Management / Directors. As a Customer Service Advisor, you will deliver the highest possible standards of customer service, be able to follow individual brand requirements and directives, ensuring that service level agreements and performance targets, both on an individual and team basis are maintained. The Customer Service Advisor is responsible for deployment, management and progression of motor claims relating to vehicle accidental damage, from initial contact, to repair handover and aftercare as required, keeping in close contact with the Bodyshop/Insurer and Customer throughout the repair process to ensure all SLA's are maintained and adhered to. Role Profile Ensure that you are kept fully up to date with SLA's Ensure that you are aware and understand the KPI's the repairers are to adhere as a Vizion Member Ensure accurate processing and deployment / reallocation of claim notifications to repairers via rules driven in house management system within SLA To ensure hire sheets are recorded and updated correctly to ensure costs to the business and clients are kept to a minimum by constant management of hire periods Provide investigative feedback on any queries to the company and their clients where necessary To progress customer claims within the company's management system ensuring they are actioned within internally agreed SLA's Ensure daily tasks are managed within agreed SLAs Management of day to day body shop performance of KPIs, breaches, and cancellations To be responsible for building relationships within the repair network to ensure the smooth transition of customer repairs from start to finish Act as a first level point of contact for repair network members, clients, customers and team members and provide progress updates as required To receive incoming calls and emails and act promptly, dealing with all enquiries or actions in a professional manner Monitor personal and general inboxes and action emails within a timely manner To record all client issues and feed back to your Line Manager, Network Performance Analyst and the Management Team where necessary Assist with any reporting requested for analysis and management of the department/region/client Liaise with designated Network Performance Analyst and any other departments to seek assistance and resolution where required Work towards achieving targets set on a daily/monthly/annual basis provided by your Team Leader/ Line Manager Assist with other Advisor's caseload as and when requested to ensure full service provision Ensure that claims data is maintained and kept fully updated with information from all sources in a timely manner To ensure you provide accurate and detailed recording of all information utilising our management systems so as to provide comprehensive audit trails Promote data security in and outside of the business at all times, strict adherence to DPA and information security standards Adhere to stated Company Policies and Procedures and carry out all duties in a way which is consistent with our clients' values The completion of duties as required from time to time by the Management Team Manage complaints in line with policy ensuring full and in-depth information is captured and logged to enable full reporting on Expressions of Dissatisfaction Ensure that you process and resolve expressions of dissatisfaction within FCA Guidelines and internal/external SLA's To promote our business and that of our clients by providing exceptional and friendly service at all times Person Specification First class communication skills Accurate data input skills Ability to build and maintain relationships Ability to work to agreed deadlines, targets and objectives Able to work as part of a team as well as autonomously to a high level of accuracy Good planning and organisational skills Good problem-solving skills Good decision maker Commitment to providing a first-class service to customers and repairers Customer focused Good knowledge of Microsoft Office To Apply If you feel you are a suitable candidate and would like to work for Vizion Network, please click apply to be redirected to our website to complete your application.
Digital Catapult is a technology innovation organisation. We accelerate the practical application of deep technologies to equip the UK to be future ready. We partner with businesses, investors and academia to identify valuable opportunities and create market pathways, ensuring the UK is future ready, supporting economic growth. Digital Catapult helps deep tech businesses grow by showing what is possible, positive and productive with advanced technology including AI, Quantum, Advanced Connectivity Technologies, IoT, Immersive and distributed ledger technologies. The UK has invested through the National Quantum Technology Programme, and it is a critical moment to support the quantum technologies, innovations and research outcomes to benefit the UK economy through growth of leading companies and adoption across the wider economy. Quantum Technology is a key part of the Digital Catapult Strategy. and a key opportunity for the UK, prioritised within the government Industrial Strategy as one of the Frontier Technologies within the Digital & Technologies sector. Reporting to the CTO, the Director of Technology Quantum will play a critical role in leading the Quantum and photonics portfolio of work, defining and driving the technology roadmap for Quantum, photonics and related areas, creating and delivering collaborative research, development and technology translation programmes with university and industry partners and innovators. Our focus is on software, application, algorithm, design, architecture and use cases, and not on hardware development. The role provides an opportunity to both investigate new and emerging quantum technologies with academia and innovators and also experiment with more practical adoption with end users and industry. To both experiment with new capabilities and understand the practical implications and limitations of quantum technology and feed that back to the UK ecosystem, and policy makers. WHAT YOU'LL DO (Duties) Be a collaborative and ambitious leader and expert in Quantum and photonics across Digital Catapult. Direct and enable a high quality programme of research and development in Quantum and photonics, securing funding via R&D projects and supporting commercial opportunities. Cultivate and maintain strong relationships with key stakeholders, including innovators, startups and scaleups, government, academic institutions, industry partners, building a productive network in support of our research ambitions and goals. Represent Digital Catapult at industry events, conferences, and public engagements. Be part of the Technology Research, Development and Innovation leadership team, overseeing the execution and evaluation of activities in programmes, projects and technology exploitation Lead and mentor a diverse team, coach and guide immediate reports, and the Quantum, photonics and related team members across the wider organisation, building capability in Quantum and photonics Supervise and deliver horizon scanning, developing the technology roadmap and plans in Quantum, photonics and related areas, supporting other teams to enable their areas to be similarly well defined in relation to Quantum and photonics. WHAT WE'RE LOOKING FOR (Experience) A visible and respected leader within Quantum and photonics, with a proven ability to represent an organisation through thought leadership, publications, conferences and industry events. Track record of building strategic partnerships across academia, industry and government. Demonstrable experience defining and delivering technology strategy, horizon scanning, roadmaps and research agendas. Strong understanding of contemporary Quantum and photonics technologies, including Quantum computing (use case, algorithms, optimisation and quantum machine learning); Quantum sensing (solution, product and use case development); Quantum networking (use case and architecture); Photonics (design and use cases). Experience securing collaborative research and innovation funding, including grant-funded programmes. Strong commercial awareness with experience identifying opportunities for technology translation and future commercialisation. Significant experience leading technology research, development and innovation programmes in quantum and photonics, and leading multi-disciplinary technical teams within a research, innovation, technology or R&D environment. Track record in building teams and Quantum and photonics capability, promoting a culture of learning, excellence, innovation, and continuous improvement, and supporting early stage careers. Location(s): This role can be based out of any of our offices: Belfast, Bristol, Gateshead and London Salary: c. £100,000-130,000 pa (subject to experience) + discretionary bonus + competitive benefits package Deadline for applications: Monday, 17th August, 3 pm BST, with a suggestion to apply by Monday, 10th August (when the application review process starts) Start date: We are seeking a start date ideally in September / October 2026 Pre-Employment Background Checking Process Due to the nature of our work across government and public sector contracts, including working with sensitive information, all applicants will need to successfully complete the Baseline Personnel Security Standard (BPSS) clearance process prior to starting employment. Commitment to Equality, Diversity and Inclusion We recognise and value the advantages and opportunities that come with having people from diverse backgrounds working with us and it is our ambition to build an organisation which is representative and reflective of UK society. We welcome applications from neurodivergent candidates, candidates from minority and underrepresented groups and from candidates with more or less experience, provided the requisite skills can be demonstrated. As members of the Disability Confident Scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Please do speak with us about adjustments that could support you through our interview process. Digital Catapult is an equal opportunities employer. Benefits We are in the UK's Top 100 Best Workplaces and placed in the UK's Best Workplaces in Tech and Large Organisations. Digital Catapult is a Disability Confident Committed Level 1 Employer. Excellent holiday package: 25 days annual leave, Bank Holidays and 3 days between Christmas and New Year: Double-matched pension up to 10% of your salary; Discretionary company bonus 4% of your salary to use towards selecting benefits that work for you, including health cash plan, Private Medical Insurance; buying holiday, topping up your pension; E-Vehicle Scheme; Cycle2Work; Tech Scheme; Gym Discounts; Give As you Earn; PerkPal; Life insurance 4x salary; Free to access EAP & Financial Wellbeing advice; Enhanced maternity and paternity leave; Hybrid working - with great offices to work from 2 days per week with some roles needing to be onsite more regularly to ensure the successful delivery of our work; Investment in your ongoing learning and development with us; Company social events throughout the year and free office snacks! We have a vibrant and engaging culture where all voices are heard and a variety of employee led affinity groups who champion initiatives and provide opportunities for feedback to be shared. We use moments in the year to educate everyone at Digital Catapult on different aspects of Equity, Diversity and Inclusion and to raise awareness. We also enjoy socialising and having fun together through a variety of company-wide events held throughout the year including our football team, running and climbing groups and volunteering activities.
Aug 10, 2026
Full time
Digital Catapult is a technology innovation organisation. We accelerate the practical application of deep technologies to equip the UK to be future ready. We partner with businesses, investors and academia to identify valuable opportunities and create market pathways, ensuring the UK is future ready, supporting economic growth. Digital Catapult helps deep tech businesses grow by showing what is possible, positive and productive with advanced technology including AI, Quantum, Advanced Connectivity Technologies, IoT, Immersive and distributed ledger technologies. The UK has invested through the National Quantum Technology Programme, and it is a critical moment to support the quantum technologies, innovations and research outcomes to benefit the UK economy through growth of leading companies and adoption across the wider economy. Quantum Technology is a key part of the Digital Catapult Strategy. and a key opportunity for the UK, prioritised within the government Industrial Strategy as one of the Frontier Technologies within the Digital & Technologies sector. Reporting to the CTO, the Director of Technology Quantum will play a critical role in leading the Quantum and photonics portfolio of work, defining and driving the technology roadmap for Quantum, photonics and related areas, creating and delivering collaborative research, development and technology translation programmes with university and industry partners and innovators. Our focus is on software, application, algorithm, design, architecture and use cases, and not on hardware development. The role provides an opportunity to both investigate new and emerging quantum technologies with academia and innovators and also experiment with more practical adoption with end users and industry. To both experiment with new capabilities and understand the practical implications and limitations of quantum technology and feed that back to the UK ecosystem, and policy makers. WHAT YOU'LL DO (Duties) Be a collaborative and ambitious leader and expert in Quantum and photonics across Digital Catapult. Direct and enable a high quality programme of research and development in Quantum and photonics, securing funding via R&D projects and supporting commercial opportunities. Cultivate and maintain strong relationships with key stakeholders, including innovators, startups and scaleups, government, academic institutions, industry partners, building a productive network in support of our research ambitions and goals. Represent Digital Catapult at industry events, conferences, and public engagements. Be part of the Technology Research, Development and Innovation leadership team, overseeing the execution and evaluation of activities in programmes, projects and technology exploitation Lead and mentor a diverse team, coach and guide immediate reports, and the Quantum, photonics and related team members across the wider organisation, building capability in Quantum and photonics Supervise and deliver horizon scanning, developing the technology roadmap and plans in Quantum, photonics and related areas, supporting other teams to enable their areas to be similarly well defined in relation to Quantum and photonics. WHAT WE'RE LOOKING FOR (Experience) A visible and respected leader within Quantum and photonics, with a proven ability to represent an organisation through thought leadership, publications, conferences and industry events. Track record of building strategic partnerships across academia, industry and government. Demonstrable experience defining and delivering technology strategy, horizon scanning, roadmaps and research agendas. Strong understanding of contemporary Quantum and photonics technologies, including Quantum computing (use case, algorithms, optimisation and quantum machine learning); Quantum sensing (solution, product and use case development); Quantum networking (use case and architecture); Photonics (design and use cases). Experience securing collaborative research and innovation funding, including grant-funded programmes. Strong commercial awareness with experience identifying opportunities for technology translation and future commercialisation. Significant experience leading technology research, development and innovation programmes in quantum and photonics, and leading multi-disciplinary technical teams within a research, innovation, technology or R&D environment. Track record in building teams and Quantum and photonics capability, promoting a culture of learning, excellence, innovation, and continuous improvement, and supporting early stage careers. Location(s): This role can be based out of any of our offices: Belfast, Bristol, Gateshead and London Salary: c. £100,000-130,000 pa (subject to experience) + discretionary bonus + competitive benefits package Deadline for applications: Monday, 17th August, 3 pm BST, with a suggestion to apply by Monday, 10th August (when the application review process starts) Start date: We are seeking a start date ideally in September / October 2026 Pre-Employment Background Checking Process Due to the nature of our work across government and public sector contracts, including working with sensitive information, all applicants will need to successfully complete the Baseline Personnel Security Standard (BPSS) clearance process prior to starting employment. Commitment to Equality, Diversity and Inclusion We recognise and value the advantages and opportunities that come with having people from diverse backgrounds working with us and it is our ambition to build an organisation which is representative and reflective of UK society. We welcome applications from neurodivergent candidates, candidates from minority and underrepresented groups and from candidates with more or less experience, provided the requisite skills can be demonstrated. As members of the Disability Confident Scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Please do speak with us about adjustments that could support you through our interview process. Digital Catapult is an equal opportunities employer. Benefits We are in the UK's Top 100 Best Workplaces and placed in the UK's Best Workplaces in Tech and Large Organisations. Digital Catapult is a Disability Confident Committed Level 1 Employer. Excellent holiday package: 25 days annual leave, Bank Holidays and 3 days between Christmas and New Year: Double-matched pension up to 10% of your salary; Discretionary company bonus 4% of your salary to use towards selecting benefits that work for you, including health cash plan, Private Medical Insurance; buying holiday, topping up your pension; E-Vehicle Scheme; Cycle2Work; Tech Scheme; Gym Discounts; Give As you Earn; PerkPal; Life insurance 4x salary; Free to access EAP & Financial Wellbeing advice; Enhanced maternity and paternity leave; Hybrid working - with great offices to work from 2 days per week with some roles needing to be onsite more regularly to ensure the successful delivery of our work; Investment in your ongoing learning and development with us; Company social events throughout the year and free office snacks! We have a vibrant and engaging culture where all voices are heard and a variety of employee led affinity groups who champion initiatives and provide opportunities for feedback to be shared. We use moments in the year to educate everyone at Digital Catapult on different aspects of Equity, Diversity and Inclusion and to raise awareness. We also enjoy socialising and having fun together through a variety of company-wide events held throughout the year including our football team, running and climbing groups and volunteering activities.
Wolviston Management Services are proud to be supporting our client in the recruitment of a Desktop Support Analyst on a 12-month fixed-term contract, with the potential for extension. Job Overview The Commercial Desktop Support Analyst provides business-critical desktop support for Commercial traders, schedulers, and operations teams who rely on stable workstations, trading applications, market data tools, collaboration platforms, and secure network connectivity. This role resolves desktop, software, hardware, access, performance, and connectivity issues that can directly impact trading, scheduling, and real-time business execution. The position operates in a 24x7 follow-the-sun support model with Houston, London, and Singapore desktop teams to ensure continuous coverage, timely handoffs, and minimal service disruption. The successful candidate brings strong troubleshooting discipline, clear communication, and the ability to support demanding front-office users with urgency and professionalism. Key Responsibilities Trade desktop support: Provide Tier II/III support for traders, schedulers, and Commercial users across desktops, laptops, virtual desktops, peripherals, Microsoft 365, collaboration tools, market data tools, and core business applications. Service restoration: Troubleshoot and resolve high-impact workstation, application, printing, audio/video, authentication, network, and connectivity issues affecting trading or scheduling activity. Global coverage: Participate in 24x7 on-call, shift-based, and follow-the-sun support with Houston, London, and Singapore teams, ensuring clear handoffs and timely escalation. Incident ownership: Manage incidents, service requests, and escalations through closure while coordinating with infrastructure, network, security, application, and vendor teams. Endpoint lifecycle support: Support workstation builds, operating system upgrades, software deployment, image management, patching, endpoint security, encryption, and hardware refresh activities. Continuous improvement: Identify recurring issues, document fixes, improve knowledge articles, automate repeatable tasks where practical, and contribute to service stability. Security and compliance: Follow change, access, cyber, data protection, endpoint security, and audit requirements while maintaining a secure desktop environment. Required Skills and Experience 5+ years of desktop, endpoint, or technical support experience in a Windows enterprise environment. Strong troubleshooting experiences across Windows 10/11, Microsoft 365, Teams, Outlook, browsers, printers, peripherals, and enterprise productivity tools. Experience supporting trading, scheduling, logistics, energy, financial services, or other time-sensitive business environments. Working knowledge of Active Directory, Group Policy, DNS, DHCP, TCP/IP, VPN, wireless, authentication, endpoint security, and remote support tools. Experience with desktop deployment, imaging, software packaging, patching, endpoint encryption, antivirus/endpoint protection, and privileged access tools. Ability to diagnose workstation, application, performance, login, network, and connectivity issues using structured troubleshooting methods. Experience managing incidents, service requests, escalations, and documentation through ITSM tools. Strong written and verbal communication skills with the ability to coordinate across business users and global technical teams. Ability to work independently, prioritize competing issues, and remain composed in high-pressure trade floor or front-office support situations. Willingness to support 24x7 on-call, shift rotation, weekend coverage, and global handoff needs. Preferred Qualifications Bachelor's degree in computer science, Information Technology, Management Information Systems, Engineering, or equivalent practical experience. Experience supporting Commercial, ETRM/CTRM, commodity trading, scheduling, logistics, market data, or risk management platforms. Experience with endpoint management tools such as Microsoft Intune, SCCM/MECM, MDT, Defender, Beyond Trust/Avecto, McAfee, or similar technologies. Scripting experience with PowerShell, Python, VBScript, SQL, or similar tools to automate diagnostics, reporting, or remediation tasks. Understanding of ITIL practices, change management, incident management, problem management, knowledge management, and service level expectations. Experience creating support procedures, escalation guides, operational runbooks, and knowledge articles. Success Profile The ideal candidate is a technically strong, customer-focused desktop support professional who understands the urgency of Commercial trading and scheduling operations. They take ownership, communicate clearly, resolve issues quickly, and work effectively across regional and global teams to keep critical Commercial users productive around the clock.
Aug 09, 2026
Contractor
Wolviston Management Services are proud to be supporting our client in the recruitment of a Desktop Support Analyst on a 12-month fixed-term contract, with the potential for extension. Job Overview The Commercial Desktop Support Analyst provides business-critical desktop support for Commercial traders, schedulers, and operations teams who rely on stable workstations, trading applications, market data tools, collaboration platforms, and secure network connectivity. This role resolves desktop, software, hardware, access, performance, and connectivity issues that can directly impact trading, scheduling, and real-time business execution. The position operates in a 24x7 follow-the-sun support model with Houston, London, and Singapore desktop teams to ensure continuous coverage, timely handoffs, and minimal service disruption. The successful candidate brings strong troubleshooting discipline, clear communication, and the ability to support demanding front-office users with urgency and professionalism. Key Responsibilities Trade desktop support: Provide Tier II/III support for traders, schedulers, and Commercial users across desktops, laptops, virtual desktops, peripherals, Microsoft 365, collaboration tools, market data tools, and core business applications. Service restoration: Troubleshoot and resolve high-impact workstation, application, printing, audio/video, authentication, network, and connectivity issues affecting trading or scheduling activity. Global coverage: Participate in 24x7 on-call, shift-based, and follow-the-sun support with Houston, London, and Singapore teams, ensuring clear handoffs and timely escalation. Incident ownership: Manage incidents, service requests, and escalations through closure while coordinating with infrastructure, network, security, application, and vendor teams. Endpoint lifecycle support: Support workstation builds, operating system upgrades, software deployment, image management, patching, endpoint security, encryption, and hardware refresh activities. Continuous improvement: Identify recurring issues, document fixes, improve knowledge articles, automate repeatable tasks where practical, and contribute to service stability. Security and compliance: Follow change, access, cyber, data protection, endpoint security, and audit requirements while maintaining a secure desktop environment. Required Skills and Experience 5+ years of desktop, endpoint, or technical support experience in a Windows enterprise environment. Strong troubleshooting experiences across Windows 10/11, Microsoft 365, Teams, Outlook, browsers, printers, peripherals, and enterprise productivity tools. Experience supporting trading, scheduling, logistics, energy, financial services, or other time-sensitive business environments. Working knowledge of Active Directory, Group Policy, DNS, DHCP, TCP/IP, VPN, wireless, authentication, endpoint security, and remote support tools. Experience with desktop deployment, imaging, software packaging, patching, endpoint encryption, antivirus/endpoint protection, and privileged access tools. Ability to diagnose workstation, application, performance, login, network, and connectivity issues using structured troubleshooting methods. Experience managing incidents, service requests, escalations, and documentation through ITSM tools. Strong written and verbal communication skills with the ability to coordinate across business users and global technical teams. Ability to work independently, prioritize competing issues, and remain composed in high-pressure trade floor or front-office support situations. Willingness to support 24x7 on-call, shift rotation, weekend coverage, and global handoff needs. Preferred Qualifications Bachelor's degree in computer science, Information Technology, Management Information Systems, Engineering, or equivalent practical experience. Experience supporting Commercial, ETRM/CTRM, commodity trading, scheduling, logistics, market data, or risk management platforms. Experience with endpoint management tools such as Microsoft Intune, SCCM/MECM, MDT, Defender, Beyond Trust/Avecto, McAfee, or similar technologies. Scripting experience with PowerShell, Python, VBScript, SQL, or similar tools to automate diagnostics, reporting, or remediation tasks. Understanding of ITIL practices, change management, incident management, problem management, knowledge management, and service level expectations. Experience creating support procedures, escalation guides, operational runbooks, and knowledge articles. Success Profile The ideal candidate is a technically strong, customer-focused desktop support professional who understands the urgency of Commercial trading and scheduling operations. They take ownership, communicate clearly, resolve issues quickly, and work effectively across regional and global teams to keep critical Commercial users productive around the clock.
PAM Specialist Summer-Browning Associates is currently supporting our central government client, who is seeking a PAM Specialist for an initial 6-month assignment with the option to extend. Location: Culham, Oxfordshire Hybrid The ideal candidate will possess an active security clearance and have a strong background in Privileged Access Management (PAM). The following skills and experiences are essential for this role: Proven hands-on experience in the implementation and management of PAM toolkits. Proficiency in the configuration and management of Privileged Remote Access A comprehensive understanding of credential vaulting, password rotation, and check-in/check-out workflows Experience in configuring privileged session recording and monitoring systems Knowledge of service account discovery and lifecycle management processes Familiarity with onboarding Windows Server, Linux/Unix, and network devices to PAM platforms An understanding of Active Directory privileged account management practices Experience in integrating Security Information and Event Management (SIEM) systems for PAM event logging and alerting Familiarity with recognised security frameworks, including ISO 27001 and the NIST Cybersecurity Framework (CSF) Strong troubleshooting skills for addressing connector and session issues Proficient documentation skills for technical configurations and development of runbooks Experience in secure environments, particularly within the public sector or defence, is highly advantageous. To apply, please submit your latest CV for review.
Aug 09, 2026
Contractor
PAM Specialist Summer-Browning Associates is currently supporting our central government client, who is seeking a PAM Specialist for an initial 6-month assignment with the option to extend. Location: Culham, Oxfordshire Hybrid The ideal candidate will possess an active security clearance and have a strong background in Privileged Access Management (PAM). The following skills and experiences are essential for this role: Proven hands-on experience in the implementation and management of PAM toolkits. Proficiency in the configuration and management of Privileged Remote Access A comprehensive understanding of credential vaulting, password rotation, and check-in/check-out workflows Experience in configuring privileged session recording and monitoring systems Knowledge of service account discovery and lifecycle management processes Familiarity with onboarding Windows Server, Linux/Unix, and network devices to PAM platforms An understanding of Active Directory privileged account management practices Experience in integrating Security Information and Event Management (SIEM) systems for PAM event logging and alerting Familiarity with recognised security frameworks, including ISO 27001 and the NIST Cybersecurity Framework (CSF) Strong troubleshooting skills for addressing connector and session issues Proficient documentation skills for technical configurations and development of runbooks Experience in secure environments, particularly within the public sector or defence, is highly advantageous. To apply, please submit your latest CV for review.
hackajob is collaborating with Leonardo to connect them with exceptional professionals for this role. Job Description: Salary Range: £53,269 - £71,400 Leonardo UK operates a grade-based salary framework with broad bands. The salary range shown reflects the approved grade band for this role, or a narrower hiring range published within that band, and is benchmarked against the external market. Exceptions above the standard range are managed through governance controls to protect internal equity. Your Impact Are you ready to take on complex technical challenges at the forefront of cyber and platform engineering? At Leonardo, our Principal Platform Engineers are hands-on experts who shape the design, integration, and delivery of secure platforms that keep our customers' missions running. Your work at Leonardo UK will see you take the lead in solving customer problems in an agile, innovative and team-centric manner. The role may involve a blended hybrid working model, with a mixture of working from home and working on site at one of our Leonardo offices to ensure close collaboration with the wider team and with our customers. Leonardo UK is seeking a Principal Platform Engineer to join the Cyber & Security Solutions Division team. This role is focused on delivering, maintaining, and improving platform and systems engineering solutions that underpin critical defence, government and public sector services. What you will do as a Principal Platform Engineer Act as the technical authority on one of our platform engineering domains (e.g. virtualisation) providing specialist domain expertise to projects and programmes. Lead the design and implementation of secure platforms across on-premise environments. Capture, analyse, and interpret complex customer requirements to drive system design and architecture. Develop high- and low-level designs, ensuring alignment with secure-by-design principles. Take ownership of technical delivery within work packages, including planning, estimation, and progress reporting. Mentor, coach, and develop junior and senior engineers, raising technical capability across the community. Provide input to technology strategies, feasibility studies, and innovation projects. Engage with internal and external stakeholders, presenting technical solutions and justifying design decisions. What you'll bring Extensive technical expertise across multiple platform domains, with a track record of delivering secure solutions. The ability to balance hands-on engineering with technical leadership and mentorship. A problem-solving mindset, able to innovate and recommend the best approach for complex challenges. Core areas (must have): Windows and Linux operating systems Virtualisation platforms (VMware, Hyper-V) VMware Cloud Foundation (VCF) stack (vSphere, vSAN, NSX-T, Aria Suite) Design, build and operation of software-defined datacentre platforms Network virtualisation and micro-segmentation concepts (NSX, platform-integrated) Networking concepts (TCP/IP, DNS, DHCP, firewalls) Automation and scripting (PowerShell, Bash, Python, Ansible, Terraform) Knowledge of cyber security controls and accreditation requirements Experience across the systems engineering lifecycle Integration of compute, storage, and network layers into a unified platform Delivery within secure / enterprise / defence environments Desirable: VCAP certifcation Expertise with cloud platforms (AWS) and Infrastructure as Code Experience integrating enterprise services (Active Directory, PKI, monitoring, SIEM) Hands-on use of DevSecOps tools and CI/CD pipelines VxRail and hyper-converged infrastructure Automation of VCF lifecycle (patching, upgrades, deployment) Integration with enterprise identity and security services (AD, PKI, PAM) Containerisation platforms (Kubernetes, Docker) This is not an exhaustive list, and we are keen to hear from you even if you might not have experience in all the above. The most important skill is a good attitude and willingness to learn. Security Clearance This role is subject to pre-employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) will apply. This role requires Developed Vetting (DV) clearance prior to starting. For more information and guidance please visit: Location This role will be based at one of our UK sites - Yeovil. Why join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company-funded benefits package that supports your wellbeing, career development, and work-life balance. Time to Recharge: Generous leave with the opportunity to accrue up to 12 additional flexi-days each year. Secure your Future: Award-winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee-led networks. Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Tailored Perks: Spend up to £500 annually on flexible benefits such as private healthcare, lifestyle discounts, and gym memberships. Flexible Working: Flexible hours with hybrid working options. For a full list of our company benefits please visit our website. Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team-they are key contributors to shaping innovation, advancing technology, and enhancing global safety. At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Be part of something bigger - apply now! Primary Location: GB - Yeovil - Lysander Rd Contract Type: Permanent Hybrid Working: Onsite
Aug 09, 2026
Full time
hackajob is collaborating with Leonardo to connect them with exceptional professionals for this role. Job Description: Salary Range: £53,269 - £71,400 Leonardo UK operates a grade-based salary framework with broad bands. The salary range shown reflects the approved grade band for this role, or a narrower hiring range published within that band, and is benchmarked against the external market. Exceptions above the standard range are managed through governance controls to protect internal equity. Your Impact Are you ready to take on complex technical challenges at the forefront of cyber and platform engineering? At Leonardo, our Principal Platform Engineers are hands-on experts who shape the design, integration, and delivery of secure platforms that keep our customers' missions running. Your work at Leonardo UK will see you take the lead in solving customer problems in an agile, innovative and team-centric manner. The role may involve a blended hybrid working model, with a mixture of working from home and working on site at one of our Leonardo offices to ensure close collaboration with the wider team and with our customers. Leonardo UK is seeking a Principal Platform Engineer to join the Cyber & Security Solutions Division team. This role is focused on delivering, maintaining, and improving platform and systems engineering solutions that underpin critical defence, government and public sector services. What you will do as a Principal Platform Engineer Act as the technical authority on one of our platform engineering domains (e.g. virtualisation) providing specialist domain expertise to projects and programmes. Lead the design and implementation of secure platforms across on-premise environments. Capture, analyse, and interpret complex customer requirements to drive system design and architecture. Develop high- and low-level designs, ensuring alignment with secure-by-design principles. Take ownership of technical delivery within work packages, including planning, estimation, and progress reporting. Mentor, coach, and develop junior and senior engineers, raising technical capability across the community. Provide input to technology strategies, feasibility studies, and innovation projects. Engage with internal and external stakeholders, presenting technical solutions and justifying design decisions. What you'll bring Extensive technical expertise across multiple platform domains, with a track record of delivering secure solutions. The ability to balance hands-on engineering with technical leadership and mentorship. A problem-solving mindset, able to innovate and recommend the best approach for complex challenges. Core areas (must have): Windows and Linux operating systems Virtualisation platforms (VMware, Hyper-V) VMware Cloud Foundation (VCF) stack (vSphere, vSAN, NSX-T, Aria Suite) Design, build and operation of software-defined datacentre platforms Network virtualisation and micro-segmentation concepts (NSX, platform-integrated) Networking concepts (TCP/IP, DNS, DHCP, firewalls) Automation and scripting (PowerShell, Bash, Python, Ansible, Terraform) Knowledge of cyber security controls and accreditation requirements Experience across the systems engineering lifecycle Integration of compute, storage, and network layers into a unified platform Delivery within secure / enterprise / defence environments Desirable: VCAP certifcation Expertise with cloud platforms (AWS) and Infrastructure as Code Experience integrating enterprise services (Active Directory, PKI, monitoring, SIEM) Hands-on use of DevSecOps tools and CI/CD pipelines VxRail and hyper-converged infrastructure Automation of VCF lifecycle (patching, upgrades, deployment) Integration with enterprise identity and security services (AD, PKI, PAM) Containerisation platforms (Kubernetes, Docker) This is not an exhaustive list, and we are keen to hear from you even if you might not have experience in all the above. The most important skill is a good attitude and willingness to learn. Security Clearance This role is subject to pre-employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) will apply. This role requires Developed Vetting (DV) clearance prior to starting. For more information and guidance please visit: Location This role will be based at one of our UK sites - Yeovil. Why join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company-funded benefits package that supports your wellbeing, career development, and work-life balance. Time to Recharge: Generous leave with the opportunity to accrue up to 12 additional flexi-days each year. Secure your Future: Award-winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee-led networks. Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Tailored Perks: Spend up to £500 annually on flexible benefits such as private healthcare, lifestyle discounts, and gym memberships. Flexible Working: Flexible hours with hybrid working options. For a full list of our company benefits please visit our website. Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team-they are key contributors to shaping innovation, advancing technology, and enhancing global safety. At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Be part of something bigger - apply now! Primary Location: GB - Yeovil - Lysander Rd Contract Type: Permanent Hybrid Working: Onsite
hackajob is collaborating with Leonardo to connect them with exceptional professionals for this role. Job Description: Salary Range: £53,269 - £71,400 Leonardo UK operates a grade-based salary framework with broad bands. The salary range shown reflects the approved grade band for this role, or a narrower hiring range published within that band, and is benchmarked against the external market. Exceptions above the standard range are managed through governance controls to protect internal equity. Your Impact Are you ready to take on complex technical challenges at the forefront of cyber and platform engineering? At Leonardo, our Principal Platform Engineers (Technical Specialist Path) are hands-on experts who shape the design, integration, and delivery of secure platforms that keep our customers' missions running. Your work at Leonardo UK will see you take the lead in solving customer problems in an agile, innovative and team-centric manner. The role may involve a blended hybrid working model, with a mixture of working from home and working on site at one of our Leonardo offices to ensure close collaboration with the wider team and with our customers. Leonardo UK is seeking a Principal Platform Engineer to join the Cyber & Security Solutions Division team. This role is focused on delivering, maintaining, and improving platform and systems engineering solutions that underpin critical defence, government and public sector services. What you will do as a Principal Platform Engineer Act as the technical authority on one of our platform engineering domains (e.g. virtualisation) providing specialist domain expertise to projects and programmes. Lead the design and implementation of secure platforms across on-premise, hybrid, and cloud environments. Capture, analyse, and interpret complex customer requirements to drive system design and architecture. Develop high- and low-level designs, ensuring alignment with secure-by-design principles. Take ownership of technical delivery within work packages, including planning, estimation, and progress reporting. Mentor, coach, and develop junior and senior engineers, raising technical capability across the community. Provide input to technology strategies, feasibility studies, and innovation projects. Engage with internal and external stakeholders, presenting technical solutions and justifying design decisions. What you'll bring Extensive technical expertise across multiple platform domains, with a track record of delivering secure solutions. The ability to balance hands-on engineering with technical leadership and mentorship. A problem-solving mindset, able to innovate and recommend the best approach for complex challenges. Core areas (must have): Windows and Linux operating systems Virtualisation platforms (VMware, Hyper-V) Privileged Access Management concepts and implementation (CyberArk or similar) Secure credential storage, rotation, and access control models Integration of PAM into enterprise platforms and services Networking concepts (TCP/IP, DNS, DHCP, firewalls) Automation and scripting (PowerShell, Bash, Python, Ansible, Terraform) Knowledge of cyber security controls and accreditation requirements Experience across the systems engineering lifecycle Design and implementation of privileged access models across complex systems Delivery within highly controlled / secure environments (e.g. air-gapped, defence) Desirable: Expertise with cloud platforms (AWS, Azure) and Infrastructure as Code Experience integrating enterprise services (Active Directory, PKI, monitoring, SIEM) Hands-on use of DevSecOps tools and CI/CD pipelines Automation of account onboarding/offboarding (API-driven) Integration with SIEM / SOC tooling for audit and monitoring Containerisation platforms (Kubernetes, Docker) Experience working with enterprise identity and access management solutions Security Clearance This role is subject to pre-employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) will apply. This role requires Developed Vetting (DV) clearance prior to starting. For more information and guidance please visit: Location This role can be based at one of our UK sites Yeovil. Why join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company-funded benefits package that supports your wellbeing, career development, and work-life balance. Time to Recharge: Generous leave with the opportunity to accrue up to 12 additional flexi-days each year. Secure your Future: Award-winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee-led networks. Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Tailored Perks: Spend up to £500 annually on flexible benefits such as private healthcare, lifestyle discounts, and gym memberships. Flexible Working: Flexible hours with hybrid working options. For a full list of our company benefits please visit our website. Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team-they are key contributors to shaping innovation, advancing technology, and enhancing global safety. At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Be part of something bigger - apply now! Primary Location: GB - Yeovil - Lysander Rd Contract Type: Permanent Hybrid Working: Onsite
Aug 09, 2026
Full time
hackajob is collaborating with Leonardo to connect them with exceptional professionals for this role. Job Description: Salary Range: £53,269 - £71,400 Leonardo UK operates a grade-based salary framework with broad bands. The salary range shown reflects the approved grade band for this role, or a narrower hiring range published within that band, and is benchmarked against the external market. Exceptions above the standard range are managed through governance controls to protect internal equity. Your Impact Are you ready to take on complex technical challenges at the forefront of cyber and platform engineering? At Leonardo, our Principal Platform Engineers (Technical Specialist Path) are hands-on experts who shape the design, integration, and delivery of secure platforms that keep our customers' missions running. Your work at Leonardo UK will see you take the lead in solving customer problems in an agile, innovative and team-centric manner. The role may involve a blended hybrid working model, with a mixture of working from home and working on site at one of our Leonardo offices to ensure close collaboration with the wider team and with our customers. Leonardo UK is seeking a Principal Platform Engineer to join the Cyber & Security Solutions Division team. This role is focused on delivering, maintaining, and improving platform and systems engineering solutions that underpin critical defence, government and public sector services. What you will do as a Principal Platform Engineer Act as the technical authority on one of our platform engineering domains (e.g. virtualisation) providing specialist domain expertise to projects and programmes. Lead the design and implementation of secure platforms across on-premise, hybrid, and cloud environments. Capture, analyse, and interpret complex customer requirements to drive system design and architecture. Develop high- and low-level designs, ensuring alignment with secure-by-design principles. Take ownership of technical delivery within work packages, including planning, estimation, and progress reporting. Mentor, coach, and develop junior and senior engineers, raising technical capability across the community. Provide input to technology strategies, feasibility studies, and innovation projects. Engage with internal and external stakeholders, presenting technical solutions and justifying design decisions. What you'll bring Extensive technical expertise across multiple platform domains, with a track record of delivering secure solutions. The ability to balance hands-on engineering with technical leadership and mentorship. A problem-solving mindset, able to innovate and recommend the best approach for complex challenges. Core areas (must have): Windows and Linux operating systems Virtualisation platforms (VMware, Hyper-V) Privileged Access Management concepts and implementation (CyberArk or similar) Secure credential storage, rotation, and access control models Integration of PAM into enterprise platforms and services Networking concepts (TCP/IP, DNS, DHCP, firewalls) Automation and scripting (PowerShell, Bash, Python, Ansible, Terraform) Knowledge of cyber security controls and accreditation requirements Experience across the systems engineering lifecycle Design and implementation of privileged access models across complex systems Delivery within highly controlled / secure environments (e.g. air-gapped, defence) Desirable: Expertise with cloud platforms (AWS, Azure) and Infrastructure as Code Experience integrating enterprise services (Active Directory, PKI, monitoring, SIEM) Hands-on use of DevSecOps tools and CI/CD pipelines Automation of account onboarding/offboarding (API-driven) Integration with SIEM / SOC tooling for audit and monitoring Containerisation platforms (Kubernetes, Docker) Experience working with enterprise identity and access management solutions Security Clearance This role is subject to pre-employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) will apply. This role requires Developed Vetting (DV) clearance prior to starting. For more information and guidance please visit: Location This role can be based at one of our UK sites Yeovil. Why join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company-funded benefits package that supports your wellbeing, career development, and work-life balance. Time to Recharge: Generous leave with the opportunity to accrue up to 12 additional flexi-days each year. Secure your Future: Award-winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee-led networks. Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Tailored Perks: Spend up to £500 annually on flexible benefits such as private healthcare, lifestyle discounts, and gym memberships. Flexible Working: Flexible hours with hybrid working options. For a full list of our company benefits please visit our website. Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team-they are key contributors to shaping innovation, advancing technology, and enhancing global safety. At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Be part of something bigger - apply now! Primary Location: GB - Yeovil - Lysander Rd Contract Type: Permanent Hybrid Working: Onsite
hackajob is collaborating with Leonardo to connect them with exceptional professionals for this role. Job Description: Salary Range: £44,171 - £61,950 Leonardo UK operates a grade-based salary framework with broad bands. The salary range shown reflects the approved grade band for this role, or a narrower hiring range published within that band, and is benchmarked against the external market. Exceptions above the standard range are managed through governance controls to protect internal equity. Your Impact Are you ready to take the next step in your engineering career and lead the delivery of critical platforms that protect national security? At Leonardo, our Senior Platform Engineers combine technical expertise with leadership, driving the design, integration, and support of complex systems that underpin our customers' missions. Your work at Leonardo UK will see you take the lead in solving customer problems in an agile, innovative and team-centric manner. The role may involve a blended hybrid working model, with a mixture of working from home and working on site at one of our Leonardo offices to ensure close collaboration with the wider team and with our customers. Leonardo UK is seeking a Senior Platform Engineer to join the Cyber & Security Solutions Division team. This role is focused on delivering, maintaining, and improving platform and systems engineering solutions that underpin critical defence, government and public sector services. What you will do as a Senior Platform Engineer Lead the design, build, and support of secure platforms on-premise and hybrid environments. Take ownership of engineering delivery for one or more work packages, including planning, estimation, execution, and reporting. Develop and review system architectures, low-level designs, and technical documentation. Integrate and test platform components, ensuring compliance with security and performance requirements. Provide mentoring, guidance, and technical leadership to Platform Engineers and Technicians. Collaborate with stakeholders, project teams, and customers to ensure solutions meet requirements. Drive continuous improvement initiatives and contribute to internal engineering standards. What you'll bring Strong technical ability with experience of delivering and supporting complex platforms. Ability to balance hands-on engineering with technical leadership and mentoring responsibilities. Confidence to take ownership of solutions and represent engineering in technical discussions. Core areas (must have): Windows and Linux (RHEL) operating systems administration and engineering Virtualised infrastructure (VMware / Hyper-V) design, build, and support Platform hardening, patching, and security compliance across Windows and Linux environments Enterprise identity and access integration (Active Directory, Group Policy, LDAP concepts) Automation and configuration management (PowerShell, Bash, Ansible, or similar) Networking concepts (TCP/IP, DNS, DHCP, routing, firewalls) Knowledge of cyber security controls and accreditation requirements Experience across the systems engineering lifecycle Integration of compute, storage, and virtualisation layers into a unified platform Delivery within secure / enterprise / defence environments Desirable: RHEL ecosystem tooling (e.g. Satellite, lifecycle management) Windows enterprise services (e.g. AD advanced config, Group Policy design) Virtualisation platform depth (VMware stack, clustering, HA/DR) Performance tuning and troubleshooting across Linux and Windows systems Container platforms (Kubernetes / OpenShift / Docker) Integration with enterprise services (PKI, PAM, monitoring, backup) Automation at scale (Infrastructure as Code, pipelines) Experience supporting mixed OS environments in secure or regulated contexts This is not an exhaustive list, and we are keen to hear from you even if you might not have experience in all the above. The most important skill is a good attitude and willingness to learn. Security Clearance This role is subject to pre-employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) will apply. This role requires Developed Vetting (DV) clearance prior to starting. For more information and guidance please visit: Location This role will be based at one of our UK sites - Yeovil. Why join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company-funded benefits package that supports your wellbeing, career development, and work-life balance. Time to Recharge: Generous leave with the opportunity to accrue up to 12 additional flexi-days each year. Secure your Future: Award-winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee-led networks. Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Tailored Perks: Spend up to £500 annually on flexible benefits such as private healthcare, lifestyle discounts, and gym memberships. Flexible Working: Flexible hours with hybrid working options. For a full list of our company benefits please visit our website. Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team-they are key contributors to shaping innovation, advancing technology, and enhancing global safety. At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Be part of something bigger - apply now! Primary Location: GB - Yeovil - Lysander Rd Contract Type: Permanent Hybrid Working: Onsite
Aug 09, 2026
Full time
hackajob is collaborating with Leonardo to connect them with exceptional professionals for this role. Job Description: Salary Range: £44,171 - £61,950 Leonardo UK operates a grade-based salary framework with broad bands. The salary range shown reflects the approved grade band for this role, or a narrower hiring range published within that band, and is benchmarked against the external market. Exceptions above the standard range are managed through governance controls to protect internal equity. Your Impact Are you ready to take the next step in your engineering career and lead the delivery of critical platforms that protect national security? At Leonardo, our Senior Platform Engineers combine technical expertise with leadership, driving the design, integration, and support of complex systems that underpin our customers' missions. Your work at Leonardo UK will see you take the lead in solving customer problems in an agile, innovative and team-centric manner. The role may involve a blended hybrid working model, with a mixture of working from home and working on site at one of our Leonardo offices to ensure close collaboration with the wider team and with our customers. Leonardo UK is seeking a Senior Platform Engineer to join the Cyber & Security Solutions Division team. This role is focused on delivering, maintaining, and improving platform and systems engineering solutions that underpin critical defence, government and public sector services. What you will do as a Senior Platform Engineer Lead the design, build, and support of secure platforms on-premise and hybrid environments. Take ownership of engineering delivery for one or more work packages, including planning, estimation, execution, and reporting. Develop and review system architectures, low-level designs, and technical documentation. Integrate and test platform components, ensuring compliance with security and performance requirements. Provide mentoring, guidance, and technical leadership to Platform Engineers and Technicians. Collaborate with stakeholders, project teams, and customers to ensure solutions meet requirements. Drive continuous improvement initiatives and contribute to internal engineering standards. What you'll bring Strong technical ability with experience of delivering and supporting complex platforms. Ability to balance hands-on engineering with technical leadership and mentoring responsibilities. Confidence to take ownership of solutions and represent engineering in technical discussions. Core areas (must have): Windows and Linux (RHEL) operating systems administration and engineering Virtualised infrastructure (VMware / Hyper-V) design, build, and support Platform hardening, patching, and security compliance across Windows and Linux environments Enterprise identity and access integration (Active Directory, Group Policy, LDAP concepts) Automation and configuration management (PowerShell, Bash, Ansible, or similar) Networking concepts (TCP/IP, DNS, DHCP, routing, firewalls) Knowledge of cyber security controls and accreditation requirements Experience across the systems engineering lifecycle Integration of compute, storage, and virtualisation layers into a unified platform Delivery within secure / enterprise / defence environments Desirable: RHEL ecosystem tooling (e.g. Satellite, lifecycle management) Windows enterprise services (e.g. AD advanced config, Group Policy design) Virtualisation platform depth (VMware stack, clustering, HA/DR) Performance tuning and troubleshooting across Linux and Windows systems Container platforms (Kubernetes / OpenShift / Docker) Integration with enterprise services (PKI, PAM, monitoring, backup) Automation at scale (Infrastructure as Code, pipelines) Experience supporting mixed OS environments in secure or regulated contexts This is not an exhaustive list, and we are keen to hear from you even if you might not have experience in all the above. The most important skill is a good attitude and willingness to learn. Security Clearance This role is subject to pre-employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) will apply. This role requires Developed Vetting (DV) clearance prior to starting. For more information and guidance please visit: Location This role will be based at one of our UK sites - Yeovil. Why join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company-funded benefits package that supports your wellbeing, career development, and work-life balance. Time to Recharge: Generous leave with the opportunity to accrue up to 12 additional flexi-days each year. Secure your Future: Award-winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee-led networks. Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Tailored Perks: Spend up to £500 annually on flexible benefits such as private healthcare, lifestyle discounts, and gym memberships. Flexible Working: Flexible hours with hybrid working options. For a full list of our company benefits please visit our website. Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team-they are key contributors to shaping innovation, advancing technology, and enhancing global safety. At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Be part of something bigger - apply now! Primary Location: GB - Yeovil - Lysander Rd Contract Type: Permanent Hybrid Working: Onsite
Head of Accounting Competitive + Benefits South ABJ6739 Perm full time An exciting opportunity has arisen for an experienced Head of Accounting (Fully qualified) to lead the finance function at their site. Our client is a leading international engineering and technology organisation operating within highly regulated manufacturing and engineering sectors. Renowned for innovation, technical excellence and quality, they provide advanced engineering, maintenance and support services across the UK and internationally. As Head of Accounting Reporting into the Finance Director, you will take overall responsibility for the accounting function, ensuring robust financial controls, statutory compliance and accurate financial reporting. As Head of Accounting you will lead a small accounting team whilst driving continuous improvements to financial systems, processes and procedures. This is a hands-on leadership role requiring strong technical accounting knowledge together with excellent people management skills. Key Responsibilities Lead and manage the day-to-day accounting function, overseeing a team of four. Prepare accurate monthly management and financial accounts. Ensure timely month-end close, balance sheet reconciliations and financial reporting. Prepare statutory accounts in accordance with UK GAAP (FRS102) and IFRS. Act as the primary contact for both internal and external auditors, managing the year-end audit process. Prepare deferred tax reporting packs and corporation tax information for external advisers. Ensure VAT returns, statutory reporting and regulatory submissions are completed accurately and on time. Maintain strong financial controls and ensure compliance with internal policies and external regulations. Review, develop and improve accounting policies, financial systems and business processes. Oversee Accounts Payable, Accounts Receivable and cash collection activities. Oversee payroll processes and associated reporting through outsourced providers. Support treasury activities, banking administration and cash management. Maintain company statutory records and ensure compliance with Companies House requirements. Work collaboratively with operational departments on customs, import VAT and duty matters. Partner with IT to support finance systems and continuous system improvements. Communicate group accounting requirements and implement changes where necessary. Qualifications & Experience Fully qualified accountant (ACA, ACCA or equivalent). Significant experience in a senior accounting or financial management position. Strong technical knowledge of UK GAAP (FRS102) and IFRS. Previous experience using SAP ERP. Experience managing external audits and statutory reporting. Strong understanding of VAT, corporation tax and financial controls. Proven leadership experience with the ability to develop and motivate teams. Excellent communication and stakeholder management skills. Highly organised with the ability to prioritise and meet deadlines. Experience within engineering, manufacturing, aerospace or other regulated industries. Knowledge of customs, import VAT and international financial processes. Additional European language skills (French or German) would be advantageous. Clearance Visa sponsorship is not available for this position: Must be eligible to obtain UK security clearance Salary dependent on Experience : Strong Benefits Base: Strong Bonus; Strong Pension Plan; Medical To Apply: Please contact Alison Basson ABJ6739 on (phone number removed), (phone number removed) or apply to
Aug 08, 2026
Full time
Head of Accounting Competitive + Benefits South ABJ6739 Perm full time An exciting opportunity has arisen for an experienced Head of Accounting (Fully qualified) to lead the finance function at their site. Our client is a leading international engineering and technology organisation operating within highly regulated manufacturing and engineering sectors. Renowned for innovation, technical excellence and quality, they provide advanced engineering, maintenance and support services across the UK and internationally. As Head of Accounting Reporting into the Finance Director, you will take overall responsibility for the accounting function, ensuring robust financial controls, statutory compliance and accurate financial reporting. As Head of Accounting you will lead a small accounting team whilst driving continuous improvements to financial systems, processes and procedures. This is a hands-on leadership role requiring strong technical accounting knowledge together with excellent people management skills. Key Responsibilities Lead and manage the day-to-day accounting function, overseeing a team of four. Prepare accurate monthly management and financial accounts. Ensure timely month-end close, balance sheet reconciliations and financial reporting. Prepare statutory accounts in accordance with UK GAAP (FRS102) and IFRS. Act as the primary contact for both internal and external auditors, managing the year-end audit process. Prepare deferred tax reporting packs and corporation tax information for external advisers. Ensure VAT returns, statutory reporting and regulatory submissions are completed accurately and on time. Maintain strong financial controls and ensure compliance with internal policies and external regulations. Review, develop and improve accounting policies, financial systems and business processes. Oversee Accounts Payable, Accounts Receivable and cash collection activities. Oversee payroll processes and associated reporting through outsourced providers. Support treasury activities, banking administration and cash management. Maintain company statutory records and ensure compliance with Companies House requirements. Work collaboratively with operational departments on customs, import VAT and duty matters. Partner with IT to support finance systems and continuous system improvements. Communicate group accounting requirements and implement changes where necessary. Qualifications & Experience Fully qualified accountant (ACA, ACCA or equivalent). Significant experience in a senior accounting or financial management position. Strong technical knowledge of UK GAAP (FRS102) and IFRS. Previous experience using SAP ERP. Experience managing external audits and statutory reporting. Strong understanding of VAT, corporation tax and financial controls. Proven leadership experience with the ability to develop and motivate teams. Excellent communication and stakeholder management skills. Highly organised with the ability to prioritise and meet deadlines. Experience within engineering, manufacturing, aerospace or other regulated industries. Knowledge of customs, import VAT and international financial processes. Additional European language skills (French or German) would be advantageous. Clearance Visa sponsorship is not available for this position: Must be eligible to obtain UK security clearance Salary dependent on Experience : Strong Benefits Base: Strong Bonus; Strong Pension Plan; Medical To Apply: Please contact Alison Basson ABJ6739 on (phone number removed), (phone number removed) or apply to
Customer Service Advisor Location: Wellingborough, site based Salary: £26,234 per annum What we offer 37.5 hours per week, Monday to Friday plus 1 in 6 Saturdays (8.30am - 12.30pm) Employee health and benefits scheme, including anonymous counselling service, 24/7 GP service, retail and gym discounts and medical cashback scheme 21 days annual leave Additional birthday holiday Holiday purchase scheme Performance based salary increments Fun Company events and functions Free parking Monthly free food days Close to shops and amenities Reward and recognition Purpose Vizion Network is a forward-thinking organisation dedicated to fostering a positive and inclusive workplace culture. Located in Hull and Wellingborough, we pride ourselves on our commitment to employee development, wellbeing, and innovation. Our mission is to attract, develop, and retain exceptional talent by fostering a diverse, inclusive, and respectful workplace where every employee feels valued, respected, and empowered. We champion equity, recognising that our strength lies in the unique backgrounds, perspectives, and talents of our people. Through transparent practices, continuous development, and meaningful engagement, we strive to create an environment where all employees can thrive and contribute to our shared success. To provide professional administrative support within the Claims Team and to company Management / Directors. As a Customer Service Advisor, you will deliver the highest possible standards of customer service, be able to follow individual brand requirements and directives, ensuring that service level agreements and performance targets, both on an individual and team basis are maintained. The Customer Service Advisor is responsible for deployment, management and progression of motor claims relating to vehicle accidental damage, from initial contact, to repair handover and aftercare as required, keeping in close contact with the Bodyshop/Insurer and Customer throughout the repair process to ensure all SLA's are maintained and adhered to. Role Profile Ensure that you are kept fully up to date with SLA's Ensure that you are aware and understand the KPI's the repairers are to adhere as a Vizion Member Ensure accurate processing and deployment / reallocation of claim notifications to repairers via rules driven in house management system within SLA To ensure hire sheets are recorded and updated correctly to ensure costs to the business and clients are kept to a minimum by constant management of hire periods Provide investigative feedback on any queries to the company and their clients where necessary To progress customer claims within the company's management system ensuring they are actioned within internally agreed SLA's Ensure daily tasks are managed within agreed SLAs Management of day to day body shop performance of KPIs, breaches, and cancellations To be responsible for building relationships within the repair network to ensure the smooth transition of customer repairs from start to finish Act as a first level point of contact for repair network members, clients, customers and team members and provide progress updates as required To receive incoming calls and emails and act promptly, dealing with all enquiries or actions in a professional manner Monitor personal and general inboxes and action emails within a timely manner To record all client issues and feed back to your Line Manager, Network Performance Analyst and the Management Team where necessary Assist with any reporting requested for analysis and management of the department/region/client Liaise with designated Network Performance Analyst and any other departments to seek assistance and resolution where required Work towards achieving targets set on a daily/monthly/annual basis provided by your Team Leader/ Line Manager Assist with other Advisor's caseload as and when requested to ensure full service provision Ensure that claims data is maintained and kept fully updated with information from all sources in a timely manner To ensure you provide accurate and detailed recording of all information utilising our management systems so as to provide comprehensive audit trails Promote data security in and outside of the business at all times, strict adherence to DPA and information security standards Adhere to stated Company Policies and Procedures and carry out all duties in a way which is consistent with our clients' values The completion of duties as required from time to time by the Management Team Manage complaints in line with policy ensuring full and in-depth information is captured and logged to enable full reporting on Expressions of Dissatisfaction Ensure that you process and resolve expressions of dissatisfaction within FCA Guidelines and internal/external SLA's To promote our business and that of our clients by providing exceptional and friendly service at all times Person Specification First class communication skills Accurate data input skills Ability to build and maintain relationships Ability to work to agreed deadlines, targets and objectives Able to work as part of a team as well as autonomously to a high level of accuracy Good planning and organisational skills Good problem-solving skills Good decision maker Commitment to providing a first-class service to customers and repairers Customer focused Good knowledge of Microsoft Office To Apply If you feel you are a suitable candidate and would like to work for Vizion Network, please click apply to be redirected to our website to complete your application.
Aug 08, 2026
Full time
Customer Service Advisor Location: Wellingborough, site based Salary: £26,234 per annum What we offer 37.5 hours per week, Monday to Friday plus 1 in 6 Saturdays (8.30am - 12.30pm) Employee health and benefits scheme, including anonymous counselling service, 24/7 GP service, retail and gym discounts and medical cashback scheme 21 days annual leave Additional birthday holiday Holiday purchase scheme Performance based salary increments Fun Company events and functions Free parking Monthly free food days Close to shops and amenities Reward and recognition Purpose Vizion Network is a forward-thinking organisation dedicated to fostering a positive and inclusive workplace culture. Located in Hull and Wellingborough, we pride ourselves on our commitment to employee development, wellbeing, and innovation. Our mission is to attract, develop, and retain exceptional talent by fostering a diverse, inclusive, and respectful workplace where every employee feels valued, respected, and empowered. We champion equity, recognising that our strength lies in the unique backgrounds, perspectives, and talents of our people. Through transparent practices, continuous development, and meaningful engagement, we strive to create an environment where all employees can thrive and contribute to our shared success. To provide professional administrative support within the Claims Team and to company Management / Directors. As a Customer Service Advisor, you will deliver the highest possible standards of customer service, be able to follow individual brand requirements and directives, ensuring that service level agreements and performance targets, both on an individual and team basis are maintained. The Customer Service Advisor is responsible for deployment, management and progression of motor claims relating to vehicle accidental damage, from initial contact, to repair handover and aftercare as required, keeping in close contact with the Bodyshop/Insurer and Customer throughout the repair process to ensure all SLA's are maintained and adhered to. Role Profile Ensure that you are kept fully up to date with SLA's Ensure that you are aware and understand the KPI's the repairers are to adhere as a Vizion Member Ensure accurate processing and deployment / reallocation of claim notifications to repairers via rules driven in house management system within SLA To ensure hire sheets are recorded and updated correctly to ensure costs to the business and clients are kept to a minimum by constant management of hire periods Provide investigative feedback on any queries to the company and their clients where necessary To progress customer claims within the company's management system ensuring they are actioned within internally agreed SLA's Ensure daily tasks are managed within agreed SLAs Management of day to day body shop performance of KPIs, breaches, and cancellations To be responsible for building relationships within the repair network to ensure the smooth transition of customer repairs from start to finish Act as a first level point of contact for repair network members, clients, customers and team members and provide progress updates as required To receive incoming calls and emails and act promptly, dealing with all enquiries or actions in a professional manner Monitor personal and general inboxes and action emails within a timely manner To record all client issues and feed back to your Line Manager, Network Performance Analyst and the Management Team where necessary Assist with any reporting requested for analysis and management of the department/region/client Liaise with designated Network Performance Analyst and any other departments to seek assistance and resolution where required Work towards achieving targets set on a daily/monthly/annual basis provided by your Team Leader/ Line Manager Assist with other Advisor's caseload as and when requested to ensure full service provision Ensure that claims data is maintained and kept fully updated with information from all sources in a timely manner To ensure you provide accurate and detailed recording of all information utilising our management systems so as to provide comprehensive audit trails Promote data security in and outside of the business at all times, strict adherence to DPA and information security standards Adhere to stated Company Policies and Procedures and carry out all duties in a way which is consistent with our clients' values The completion of duties as required from time to time by the Management Team Manage complaints in line with policy ensuring full and in-depth information is captured and logged to enable full reporting on Expressions of Dissatisfaction Ensure that you process and resolve expressions of dissatisfaction within FCA Guidelines and internal/external SLA's To promote our business and that of our clients by providing exceptional and friendly service at all times Person Specification First class communication skills Accurate data input skills Ability to build and maintain relationships Ability to work to agreed deadlines, targets and objectives Able to work as part of a team as well as autonomously to a high level of accuracy Good planning and organisational skills Good problem-solving skills Good decision maker Commitment to providing a first-class service to customers and repairers Customer focused Good knowledge of Microsoft Office To Apply If you feel you are a suitable candidate and would like to work for Vizion Network, please click apply to be redirected to our website to complete your application.
Job Title: SC Cleared Wintel Engineer Location: Corsham 3 days Duration: 6 Months with possible extension Rate: Up to 525 per day via an approved umbrella company Must be willing and eligible to go through the SC Clearance process If you enjoy getting hands-on with enterprise infrastructure and turning complex technical requirements into reliable, secure services, this is a great opportunity to make a real impact. Our Client is hiring for a reputed client, supporting the OpNET programme with Windows-based platforms in highly virtualised environments-helping deliver full lifecycle engineering from build and integration through to operational support. What you'll be doing: Install, configure, and maintain Windows Server operating systems across enterprise environments Deploy and support key Microsoft enterprise services such as Active Directory, Group Policy, Exchange, SQL, WSUS, PKI and supporting applications Administer Windows environments within virtualised infrastructure platforms Carry out system configuration, patching, backup and restore to help maintain platform availability Support integration, troubleshooting and resolution across infrastructure services Produce and review technical artefacts including design documentation, build guides and operational procedures Support system testing, integration and commissioning activities Work with Service Management to investigate and resolve incidents and service requests Contribute to continuous improvement, automation and standardisation of WINTEL services Deliver activities in line with programme timelines, standards and security requirements What you'll bring: Strong experience with Windows Server platforms (2012R2, 2016 and later) in enterprise environments Experience deploying and administering Active Directory in secure environments Familiarity with Microsoft enterprise services including PKI, DNS, DHCP, Exchange, SQL and WSUS Experience supporting Windows in virtualised infrastructure environments Knowledge of patching, backup/restore and monitoring as part of system administration Experience using PowerShell for administration and automation Ability to create technical documentation (e.g. LLDs, build guides, runbooks) Strong troubleshooting, analytical and communication skills Experience working in complex programmes and large technical teams Understanding of service management principles (ITIL) You must hold, or be eligible to obtain, UK Security Clearance (SC) Additional information: Exposure to secure or regulated environments is highly beneficial Ready to build, support and continuously improve Windows enterprise services in a secure, programme-driven environment? Apply now and take the next step with Our Client. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Aug 08, 2026
Contractor
Job Title: SC Cleared Wintel Engineer Location: Corsham 3 days Duration: 6 Months with possible extension Rate: Up to 525 per day via an approved umbrella company Must be willing and eligible to go through the SC Clearance process If you enjoy getting hands-on with enterprise infrastructure and turning complex technical requirements into reliable, secure services, this is a great opportunity to make a real impact. Our Client is hiring for a reputed client, supporting the OpNET programme with Windows-based platforms in highly virtualised environments-helping deliver full lifecycle engineering from build and integration through to operational support. What you'll be doing: Install, configure, and maintain Windows Server operating systems across enterprise environments Deploy and support key Microsoft enterprise services such as Active Directory, Group Policy, Exchange, SQL, WSUS, PKI and supporting applications Administer Windows environments within virtualised infrastructure platforms Carry out system configuration, patching, backup and restore to help maintain platform availability Support integration, troubleshooting and resolution across infrastructure services Produce and review technical artefacts including design documentation, build guides and operational procedures Support system testing, integration and commissioning activities Work with Service Management to investigate and resolve incidents and service requests Contribute to continuous improvement, automation and standardisation of WINTEL services Deliver activities in line with programme timelines, standards and security requirements What you'll bring: Strong experience with Windows Server platforms (2012R2, 2016 and later) in enterprise environments Experience deploying and administering Active Directory in secure environments Familiarity with Microsoft enterprise services including PKI, DNS, DHCP, Exchange, SQL and WSUS Experience supporting Windows in virtualised infrastructure environments Knowledge of patching, backup/restore and monitoring as part of system administration Experience using PowerShell for administration and automation Ability to create technical documentation (e.g. LLDs, build guides, runbooks) Strong troubleshooting, analytical and communication skills Experience working in complex programmes and large technical teams Understanding of service management principles (ITIL) You must hold, or be eligible to obtain, UK Security Clearance (SC) Additional information: Exposure to secure or regulated environments is highly beneficial Ready to build, support and continuously improve Windows enterprise services in a secure, programme-driven environment? Apply now and take the next step with Our Client. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
My client is looking for an HR Administrator to join them on an initial 9-month basis. As the HR Administrator you will join and support the HR Business Partnering teams to provide effective and efficient HR administration, covering employee queries, HR systems, data and document management Role: HR Administrator Pay: 24.16 per hour via Umbrella Location: Bolton Contract: 9 Months Hours: Monday - Friday 37 hours per week Security Clearance: BPSS Responsibilities: Act as the primary point of contact for employees and managers, responding to queries and providing guidance on the effective use of HR systems and tools. Process and maintain employee lifecycle changes across HR systems, including contractual amendments, organisational changes and shift pattern updates, ensuring all information is accurate, up to date and compliant with company policies and procedures. Respond to routine HR enquiries, providing appropriate advice and guidance, directing employees and managers to relevant information and resources, and managing expectations effectively. Upload, maintain and manage electronic employee records and HR documentation within designated filing systems, ensuring all documentation is complete, accurate, compliant and readily accessible. Act as Data Steward, taking ownership of HR document management and ensuring employee records are accurately maintained, regularly audited where required, and retained in line with data protection legislation and data retention policies. Manage a range of HR administration queries and issues, investigating records, files and databases as required to resolve queries, identify discrepancies and maintain data integrity. Produce, maintain and analyse HR data and reports, providing HR teams with accurate and reliable information to support informed business decisions and ensure consistent reporting across business directorates. Attend and take accurate notes at a range of informal and formal meetings, as required, working alongside HR Business Partners and HR Advisors where appropriate. Collaborate with HR Business Partnering teams and wider HR Administration teams to streamline and continuously improve HR processes, develop consistent ways of working, share best practice and deliver a high-quality, consistent service across the business. Undertake specific HR projects and assignments on behalf of HR Business Partners and HR Advisors, working independently where appropriate and with guidance and support as required. Prioritise and manage a varied workload effectively, balancing competing demands while maintaining a high level of accuracy and attention to detail. Work collaboratively with other HR Administrators to provide cross-cover, share workloads and ensure continuity of service across all areas of the business. Skillset/experience required: A highly organised, experienced and proactive Administrator with the ability to manage high volumes of work, prioritise effectively and maintain exceptional attention to detail. Experience of working with HR Systems preferably Workday, with confidence processing employee lifecycle changes and maintaining accurate employee records Experience of working with data, ensuring high levels of accuracy, data integrity and confidentiality, with the ability to investigate and resolve data discrepancies Experiences in process improvement and streamlining to enable efficiency and created standardised ways of working Strong customer service skills with experience of being customer facing, dealing with supporting people at all levels of the business. An advanced level of expertise on Microsoft packages such as Excel and PowerPoint are essential, particularly with the ability manipulate and analyse data in Excel and produce accurate reports. Ideally some HR administration experience or qualification such as CIPD, although this is not essential Ability to work under pressure in a fast-paced environment and multi-task with a range of complex organisational and business activities whilst maintaining a high level of accuracy and attention to detail If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Natalie Dalkin at Line Up Aviation Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry's best-known companies who demand the highest standard of applicants. " on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the tag at anytime! Thank you for your follow!"
Aug 08, 2026
Contractor
My client is looking for an HR Administrator to join them on an initial 9-month basis. As the HR Administrator you will join and support the HR Business Partnering teams to provide effective and efficient HR administration, covering employee queries, HR systems, data and document management Role: HR Administrator Pay: 24.16 per hour via Umbrella Location: Bolton Contract: 9 Months Hours: Monday - Friday 37 hours per week Security Clearance: BPSS Responsibilities: Act as the primary point of contact for employees and managers, responding to queries and providing guidance on the effective use of HR systems and tools. Process and maintain employee lifecycle changes across HR systems, including contractual amendments, organisational changes and shift pattern updates, ensuring all information is accurate, up to date and compliant with company policies and procedures. Respond to routine HR enquiries, providing appropriate advice and guidance, directing employees and managers to relevant information and resources, and managing expectations effectively. Upload, maintain and manage electronic employee records and HR documentation within designated filing systems, ensuring all documentation is complete, accurate, compliant and readily accessible. Act as Data Steward, taking ownership of HR document management and ensuring employee records are accurately maintained, regularly audited where required, and retained in line with data protection legislation and data retention policies. Manage a range of HR administration queries and issues, investigating records, files and databases as required to resolve queries, identify discrepancies and maintain data integrity. Produce, maintain and analyse HR data and reports, providing HR teams with accurate and reliable information to support informed business decisions and ensure consistent reporting across business directorates. Attend and take accurate notes at a range of informal and formal meetings, as required, working alongside HR Business Partners and HR Advisors where appropriate. Collaborate with HR Business Partnering teams and wider HR Administration teams to streamline and continuously improve HR processes, develop consistent ways of working, share best practice and deliver a high-quality, consistent service across the business. Undertake specific HR projects and assignments on behalf of HR Business Partners and HR Advisors, working independently where appropriate and with guidance and support as required. Prioritise and manage a varied workload effectively, balancing competing demands while maintaining a high level of accuracy and attention to detail. Work collaboratively with other HR Administrators to provide cross-cover, share workloads and ensure continuity of service across all areas of the business. Skillset/experience required: A highly organised, experienced and proactive Administrator with the ability to manage high volumes of work, prioritise effectively and maintain exceptional attention to detail. Experience of working with HR Systems preferably Workday, with confidence processing employee lifecycle changes and maintaining accurate employee records Experience of working with data, ensuring high levels of accuracy, data integrity and confidentiality, with the ability to investigate and resolve data discrepancies Experiences in process improvement and streamlining to enable efficiency and created standardised ways of working Strong customer service skills with experience of being customer facing, dealing with supporting people at all levels of the business. An advanced level of expertise on Microsoft packages such as Excel and PowerPoint are essential, particularly with the ability manipulate and analyse data in Excel and produce accurate reports. Ideally some HR administration experience or qualification such as CIPD, although this is not essential Ability to work under pressure in a fast-paced environment and multi-task with a range of complex organisational and business activities whilst maintaining a high level of accuracy and attention to detail If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Natalie Dalkin at Line Up Aviation Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry's best-known companies who demand the highest standard of applicants. " on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the tag at anytime! Thank you for your follow!"
An excellent opportunity has become available for a Junior IT Support Engineer / IT Support Technician to join a global ship owner operating within an international environment. Working as part of the IT team, you will support users across both office and vessel locations, helping to resolve technical issues, maintain IT equipment, and support the smooth running of business systems. This is an ideal opportunity for someone looking to develop their IT support career while gaining exposure to a wide range of technologies. Key Responsibilities: Act as the first point of contact for IT queries, incidents, and service requests from users. Provide technical assistance across office and vessel environments. Set up, configure, and maintain laptops, desktops, virtual machines, printers, mobile devices, and other IT equipment. Support Windows 10 and Windows 11 operating systems, including troubleshooting and configuration. Assist with user account administration and access requests using Active Directory. Provide remote support using appropriate remote support tools. Maintain IT asset information and update technical documentation. Monitor equipment performance and assist with maintaining system reliability. Support hardware deployments, upgrades, and equipment replacements. Escalate more complex infrastructure issues when required. Work with external vendors and suppliers where necessary. Follow IT policies and Cyber Security procedures. Support IT projects as required. Skills & Experience: Previous experience in an IT Support, Helpdesk, Service Desk, Desktop Support, or similar role. Experience supporting desktop and laptop hardware. Knowledge of Windows 10 and Windows 11. Understanding of Active Directory user administration. Knowledge of TCP/IP, DNS, DHCP, VPN connectivity, and wired/wireless network troubleshooting. Experience supporting printers and peripheral devices. Strong troubleshooting and problem-solving abilities. Good communication skills with the ability to support users effectively. Ability to work independently and as part of a team. Desirable: A degree in Computer Science, Information Technology, or a relevant IT qualification or apprenticeship. Previous experience within an IT support or Helpdesk role. The Ideal candiates previously worked as a worked as a IT Support Technician, IT Support Engineer, Service Desk Analyst, Desktop Support Engineer, IT Support Analyst, IT Technician, Helpdesk Technician, IT Helpdesk Analyst, IT Service Desk Analyst, 1st Line Support Engineer, 2nd Line Support Engineer, Technical Support Analyst, Desktop Support Technician, IT Operations Technician, Infrastructure Support Technician What's on offer: Competitive salary. Long-term career development opportunities. The opportunity to develop technical skills within a global working environment. Apply today for this excellent opportunity to join a forward-thinking organisation and develop your career within IT support. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Aug 08, 2026
Full time
An excellent opportunity has become available for a Junior IT Support Engineer / IT Support Technician to join a global ship owner operating within an international environment. Working as part of the IT team, you will support users across both office and vessel locations, helping to resolve technical issues, maintain IT equipment, and support the smooth running of business systems. This is an ideal opportunity for someone looking to develop their IT support career while gaining exposure to a wide range of technologies. Key Responsibilities: Act as the first point of contact for IT queries, incidents, and service requests from users. Provide technical assistance across office and vessel environments. Set up, configure, and maintain laptops, desktops, virtual machines, printers, mobile devices, and other IT equipment. Support Windows 10 and Windows 11 operating systems, including troubleshooting and configuration. Assist with user account administration and access requests using Active Directory. Provide remote support using appropriate remote support tools. Maintain IT asset information and update technical documentation. Monitor equipment performance and assist with maintaining system reliability. Support hardware deployments, upgrades, and equipment replacements. Escalate more complex infrastructure issues when required. Work with external vendors and suppliers where necessary. Follow IT policies and Cyber Security procedures. Support IT projects as required. Skills & Experience: Previous experience in an IT Support, Helpdesk, Service Desk, Desktop Support, or similar role. Experience supporting desktop and laptop hardware. Knowledge of Windows 10 and Windows 11. Understanding of Active Directory user administration. Knowledge of TCP/IP, DNS, DHCP, VPN connectivity, and wired/wireless network troubleshooting. Experience supporting printers and peripheral devices. Strong troubleshooting and problem-solving abilities. Good communication skills with the ability to support users effectively. Ability to work independently and as part of a team. Desirable: A degree in Computer Science, Information Technology, or a relevant IT qualification or apprenticeship. Previous experience within an IT support or Helpdesk role. The Ideal candiates previously worked as a worked as a IT Support Technician, IT Support Engineer, Service Desk Analyst, Desktop Support Engineer, IT Support Analyst, IT Technician, Helpdesk Technician, IT Helpdesk Analyst, IT Service Desk Analyst, 1st Line Support Engineer, 2nd Line Support Engineer, Technical Support Analyst, Desktop Support Technician, IT Operations Technician, Infrastructure Support Technician What's on offer: Competitive salary. Long-term career development opportunities. The opportunity to develop technical skills within a global working environment. Apply today for this excellent opportunity to join a forward-thinking organisation and develop your career within IT support. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
