Sellick Partnership are excited to be recruiting for a Housing Litigation Lawyer, Solicitor, or Barrister, to join a well-regarded legal services team in a South London Council. This is an excellent post for a qualified Solicitor or Barrister who is wanting to extend their experience in public sector housing litigation work. We are looking for a Housing Litigation Lawyer to advise client officers, and have conduct of litigation on behalf of the council. Local Authority experience is highly desirable. The successful Housing Litigation Lawyer will work on a wide range of housing and litigation matters, at all levels of court and tribunals. The role will involve covering a wide range of housing management issues including housing possessions, anti-social behaviour injunctions, housing disrepair and homelessness. Applicants will need to be able to demonstrate experience of handling a complex caseload of this nature including drafting and advocacy and preferably have experience of working for a local authority or social landlord in this context. The Housing and Litigation Team is very friendly and supportive, and can offer some training where appropriate. This position will suit an ambitious team player who will be able to adapt well within the local authority. Our client is happy to consider candidates from either a public sector or private practice background. The role will involve office presence once a week at the offices in South London and there may be the requirement to attend Court hearings in person. The Council offices are easily accessible via public transport. The role is locum initially for 3 months and is likely to be extended for 6-9 months + rolling contract. We encourage interested applicants to apply immediately to be considered for short listing. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Aug 15, 2026
Contractor
Sellick Partnership are excited to be recruiting for a Housing Litigation Lawyer, Solicitor, or Barrister, to join a well-regarded legal services team in a South London Council. This is an excellent post for a qualified Solicitor or Barrister who is wanting to extend their experience in public sector housing litigation work. We are looking for a Housing Litigation Lawyer to advise client officers, and have conduct of litigation on behalf of the council. Local Authority experience is highly desirable. The successful Housing Litigation Lawyer will work on a wide range of housing and litigation matters, at all levels of court and tribunals. The role will involve covering a wide range of housing management issues including housing possessions, anti-social behaviour injunctions, housing disrepair and homelessness. Applicants will need to be able to demonstrate experience of handling a complex caseload of this nature including drafting and advocacy and preferably have experience of working for a local authority or social landlord in this context. The Housing and Litigation Team is very friendly and supportive, and can offer some training where appropriate. This position will suit an ambitious team player who will be able to adapt well within the local authority. Our client is happy to consider candidates from either a public sector or private practice background. The role will involve office presence once a week at the offices in South London and there may be the requirement to attend Court hearings in person. The Council offices are easily accessible via public transport. The role is locum initially for 3 months and is likely to be extended for 6-9 months + rolling contract. We encourage interested applicants to apply immediately to be considered for short listing. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Interaction milton keynes are currently looking for an Operations manager for one of our long standing clients based in newport Pagnell, Milton Keynes. The role is Monday to Friday 08:00 -17:00, you must be able to drive and own your own car. You will be reporting to the director of operations. About the company: County Rents and Exclusive Housing are part of a family owned group providing the best solutions in temporary accommodation for local authorities and national agencies. They currently support over 1800 households during difficult times for them and are a trusted provider with over 20 years of experience. Job Overview: We are seeking an experienced and dynamic Operations Manager to oversee the daily operations of our temporary accommodation facilities. The ideal candidate will be responsible for ensuring the smooth, efficient, and effective delivery of services, maintaining high standards of service delivery, compliance, and managing the operational team. This role requires a proactive individual with strong leadership skills, a focus on operational excellence, and the ability to adapt in a fast-paced environment. Key Responsibilities: Operational Management: Oversee day-to-day operations of temporary accommodation facilities, ensuring all services are delivered to a high standard. Implement and manage operational procedures, policies, and standards to ensure consistency and quality. Monitor and manage occupancy levels, maintenance repairs, and overall capacity planning. Team Leadership: Lead, motivate, and manage a diverse team, including front-line staff, external contractors, maintenance officers and our service centre. Conduct regular training and development sessions to enhance team skills and knowledge. Foster a positive and collaborative work environment, encouraging high performance and staff retention. Customer Service: Ensure exceptional customer service is provided at all times, addressing and resolving customer issues promptly and effectively. Create a cross function collaboration for complaint resolution. Develop and implement strategies to improve guest satisfaction and experience. Financial Management: Assessing and approving expenditures within agreed mandates and negotiate commercial terms. Monitor expenses and implement cost-saving measures without compromising service quality. Collaborate with the finance department to ensure accurate billing and payment processes. Health and Safety: Ensure compliance with all health and safety regulations and standards, maintaining a safe environment for tenants and staff. Regularly review and update health and safety policies and procedures. Ensure up to date compliance reviews and HHSRS standards are adhered to at all time. Strategic Planning and Development: Work with senior management to develop and implement long-term operational strategies. Deliver internal strategies such as Project 30 and Blue Sky Review Identify and pursue opportunities for service improvement and business growth. Reporting and Analysis: Prepare regular reports on operational performance, including occupancy rates, operation performance, customer satisfaction, and other key metrics. Analyse data to identify trends, challenges, and opportunities for improvement. Key Requirements: Education: Bachelor's degree in Business Administration, Hospitality Management, or a related field is desired. Experience: Minimum of 3 years of experience in property management, preferably in the hospitality, property management, or temporary accommodation sector is desired Skills and Competencies: Strong leadership and people management skills. Excellent communication and interpersonal skills. Proven ability to add commercially without affecting service outcome Strong organisational and problem-solving skills. Knowledge of Housing regulations and standards. Proficiency in using property management systems and other relevant software. Personal Attributes: Proactive, adaptable, and able to work under pressure. Customer-focused with a commitment to delivering high-quality service. Strong ethical standards and integrity. Benefits: Competitive salary and benefits package. Opportunities for professional development and career advancement. A supportive and dynamic work environment. If you are interested in this role please apply online with your full CV and preferably a cover letter. INDMK INDNH
Aug 14, 2026
Full time
Interaction milton keynes are currently looking for an Operations manager for one of our long standing clients based in newport Pagnell, Milton Keynes. The role is Monday to Friday 08:00 -17:00, you must be able to drive and own your own car. You will be reporting to the director of operations. About the company: County Rents and Exclusive Housing are part of a family owned group providing the best solutions in temporary accommodation for local authorities and national agencies. They currently support over 1800 households during difficult times for them and are a trusted provider with over 20 years of experience. Job Overview: We are seeking an experienced and dynamic Operations Manager to oversee the daily operations of our temporary accommodation facilities. The ideal candidate will be responsible for ensuring the smooth, efficient, and effective delivery of services, maintaining high standards of service delivery, compliance, and managing the operational team. This role requires a proactive individual with strong leadership skills, a focus on operational excellence, and the ability to adapt in a fast-paced environment. Key Responsibilities: Operational Management: Oversee day-to-day operations of temporary accommodation facilities, ensuring all services are delivered to a high standard. Implement and manage operational procedures, policies, and standards to ensure consistency and quality. Monitor and manage occupancy levels, maintenance repairs, and overall capacity planning. Team Leadership: Lead, motivate, and manage a diverse team, including front-line staff, external contractors, maintenance officers and our service centre. Conduct regular training and development sessions to enhance team skills and knowledge. Foster a positive and collaborative work environment, encouraging high performance and staff retention. Customer Service: Ensure exceptional customer service is provided at all times, addressing and resolving customer issues promptly and effectively. Create a cross function collaboration for complaint resolution. Develop and implement strategies to improve guest satisfaction and experience. Financial Management: Assessing and approving expenditures within agreed mandates and negotiate commercial terms. Monitor expenses and implement cost-saving measures without compromising service quality. Collaborate with the finance department to ensure accurate billing and payment processes. Health and Safety: Ensure compliance with all health and safety regulations and standards, maintaining a safe environment for tenants and staff. Regularly review and update health and safety policies and procedures. Ensure up to date compliance reviews and HHSRS standards are adhered to at all time. Strategic Planning and Development: Work with senior management to develop and implement long-term operational strategies. Deliver internal strategies such as Project 30 and Blue Sky Review Identify and pursue opportunities for service improvement and business growth. Reporting and Analysis: Prepare regular reports on operational performance, including occupancy rates, operation performance, customer satisfaction, and other key metrics. Analyse data to identify trends, challenges, and opportunities for improvement. Key Requirements: Education: Bachelor's degree in Business Administration, Hospitality Management, or a related field is desired. Experience: Minimum of 3 years of experience in property management, preferably in the hospitality, property management, or temporary accommodation sector is desired Skills and Competencies: Strong leadership and people management skills. Excellent communication and interpersonal skills. Proven ability to add commercially without affecting service outcome Strong organisational and problem-solving skills. Knowledge of Housing regulations and standards. Proficiency in using property management systems and other relevant software. Personal Attributes: Proactive, adaptable, and able to work under pressure. Customer-focused with a commitment to delivering high-quality service. Strong ethical standards and integrity. Benefits: Competitive salary and benefits package. Opportunities for professional development and career advancement. A supportive and dynamic work environment. If you are interested in this role please apply online with your full CV and preferably a cover letter. INDMK INDNH
Lettings Assistant Kirklees/ Hybrid 37 hours pw 28,000 per annum Hamilton Woods Associates are currently working on behalf of a social housing provider in Kirklees, to recruit for a Lettings Assistant to join their team on a permanent basis. Two days a week will be required in their Kirklees office, with three days working from home. Responsibilities of the Lettings Assistant include: Providing a professional administration support service for the lettings team across all tenures Dealing with customer enquiries Assisting with the administration of Right to Buy, Right to Acquire, resale and staircasing enquiries Marketing and advertising properties through Local Authority choice based lettings platforms and Right Move Assisting with the advertising, shortlisting and letting of properties Creating sign up packs Completing reference checks on tenants Diarising viewings for Lettings Officers Assisting the team to achieve high levels of sustainable lettings Ensuring customer sustain their tenancies for as long as possible To be considered for this exciting role, please contact Davina Simon - Delivery Consultant at Hamilton Woods on (phone number removed) or apply online with a covering note of your experience and suitability. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot reply to everyone with feedback directly and please consider your application unsuccessful
Aug 14, 2026
Full time
Lettings Assistant Kirklees/ Hybrid 37 hours pw 28,000 per annum Hamilton Woods Associates are currently working on behalf of a social housing provider in Kirklees, to recruit for a Lettings Assistant to join their team on a permanent basis. Two days a week will be required in their Kirklees office, with three days working from home. Responsibilities of the Lettings Assistant include: Providing a professional administration support service for the lettings team across all tenures Dealing with customer enquiries Assisting with the administration of Right to Buy, Right to Acquire, resale and staircasing enquiries Marketing and advertising properties through Local Authority choice based lettings platforms and Right Move Assisting with the advertising, shortlisting and letting of properties Creating sign up packs Completing reference checks on tenants Diarising viewings for Lettings Officers Assisting the team to achieve high levels of sustainable lettings Ensuring customer sustain their tenancies for as long as possible To be considered for this exciting role, please contact Davina Simon - Delivery Consultant at Hamilton Woods on (phone number removed) or apply online with a covering note of your experience and suitability. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot reply to everyone with feedback directly and please consider your application unsuccessful
Senior Allocations & Lettings Officer Location: Hybrid working - 3 days onsite and 2 days remote Contract: Initial 4-month contract, with a strong possibility of extension Start date: 1st September Rate: £32.59 PAYE or £42 Umbrella Team responsibility: Managing a small team of 5 officers An award-winning public sector organisation is seeking an experienced Senior Allocations & Lettings Officer to manage and support the delivery of an efficient, responsive, and customer-focused social housing allocations and lettings service. This is an excellent opportunity for an experienced housing professional with strong team management skills and a detailed understanding of housing legislation, allocations policies, voids, lettings, and housing options. The Role As Senior Allocations & Lettings Officer, you will manage a team of five officers responsible for delivering housing allocations, lettings, transfers, decants, and under-occupation services. You will provide leadership, guidance, and support to ensure that applicants and residents receive accurate advice and appropriate housing solutions. You will also work closely with internal teams, Registered Providers, contractors, landlords, surveyors, and other partners to deliver a seamless and financially efficient service. The role requires a strong customer focus, excellent organisational skills, and the ability to make sound decisions within a legislative and performance-driven environment. Key Responsibilities Manage, motivate, and develop a team of five officers delivering allocations and lettings services. Oversee the provision of social housing in line with relevant legislation, statutory guidance, and housing allocation policies. Maintain a detailed working knowledge of the Housing Act 1996 Part VI and relevant homelessness legislation. Support the delivery of allocations through the housing register, transfers, decants, nominations, and under-occupation schemes. Monitor performance against key performance indicators and service standards. Work with the voids team, surveyors, contractors, and landlords to improve void turnaround times and minimise rental income loss. Ensure available properties are allocated and let efficiently and in accordance with policy. Liaise closely with Registered Providers regarding nomination requests and nomination agreements. Provide advice and guidance to residents regarding housing options, temporary accommodation, social housing, transfers, and alternative housing solutions. Manage and respond to customer complaints, Members' enquiries, and complex correspondence within required timescales. Prepare written and verbal briefings, reports, performance information, and financial returns for senior management and relevant stakeholders. Ensure officers maintain accurate, timely, and complete records on the authority's housing IT systems. Ensure that information is recorded correctly to meet legal, landlord, tenant, and data-quality requirements. Assist with emergency housing decants, transfers, service continuity, and other urgent housing matters. About You The successful candidate will have: Proven experience working in housing allocations, lettings, housing management, or a related property environment. Experience managing, supervising, coaching, or supporting a team. Good knowledge of housing legislation, statutory guidance, and social housing allocation frameworks. An understanding of Housing Act 1996 Part VI and homelessness legislation. Experience working with housing registers, nominations, transfers, decants, voids, or temporary accommodation. Experience supporting vulnerable residents and handling sensitive or complex customer issues. Experience working within a performance management framework and reporting against KPIs. Strong knowledge of customer-focused housing services and service improvement. Experience managing complaints, enquiries, correspondence, and competing priorities. Good numeracy and basic accounting skills, including the ability to produce clear and accurate reports. Excellent written and verbal communication skills, with the ability to adapt messages to different audiences. Strong administrative, organisational, record-keeping, and case-management skills. Experience using housing management systems, databases, spreadsheets, email, and other IT applications. Knowledge of health and safety procedures and their practical application within housing and lettings services. The ability to work effectively in a hybrid, agile, and sometimes remote-working environment. A relevant housing qualification, NVQ, GCSEs, or equivalent experience within housing or property management would be advantageous Working Arrangements This is an initial 4-month contract with a view to extend, subject to service requirements and performance. The successful candidate will work on a hybrid basis, with 3 days onsite and 2 days remote. The role is expected to commence on 1st September. The position offers the opportunity to join an award-winning organisation and make a direct contribution to the delivery of effective social housing and lettings services.
Aug 14, 2026
Full time
Senior Allocations & Lettings Officer Location: Hybrid working - 3 days onsite and 2 days remote Contract: Initial 4-month contract, with a strong possibility of extension Start date: 1st September Rate: £32.59 PAYE or £42 Umbrella Team responsibility: Managing a small team of 5 officers An award-winning public sector organisation is seeking an experienced Senior Allocations & Lettings Officer to manage and support the delivery of an efficient, responsive, and customer-focused social housing allocations and lettings service. This is an excellent opportunity for an experienced housing professional with strong team management skills and a detailed understanding of housing legislation, allocations policies, voids, lettings, and housing options. The Role As Senior Allocations & Lettings Officer, you will manage a team of five officers responsible for delivering housing allocations, lettings, transfers, decants, and under-occupation services. You will provide leadership, guidance, and support to ensure that applicants and residents receive accurate advice and appropriate housing solutions. You will also work closely with internal teams, Registered Providers, contractors, landlords, surveyors, and other partners to deliver a seamless and financially efficient service. The role requires a strong customer focus, excellent organisational skills, and the ability to make sound decisions within a legislative and performance-driven environment. Key Responsibilities Manage, motivate, and develop a team of five officers delivering allocations and lettings services. Oversee the provision of social housing in line with relevant legislation, statutory guidance, and housing allocation policies. Maintain a detailed working knowledge of the Housing Act 1996 Part VI and relevant homelessness legislation. Support the delivery of allocations through the housing register, transfers, decants, nominations, and under-occupation schemes. Monitor performance against key performance indicators and service standards. Work with the voids team, surveyors, contractors, and landlords to improve void turnaround times and minimise rental income loss. Ensure available properties are allocated and let efficiently and in accordance with policy. Liaise closely with Registered Providers regarding nomination requests and nomination agreements. Provide advice and guidance to residents regarding housing options, temporary accommodation, social housing, transfers, and alternative housing solutions. Manage and respond to customer complaints, Members' enquiries, and complex correspondence within required timescales. Prepare written and verbal briefings, reports, performance information, and financial returns for senior management and relevant stakeholders. Ensure officers maintain accurate, timely, and complete records on the authority's housing IT systems. Ensure that information is recorded correctly to meet legal, landlord, tenant, and data-quality requirements. Assist with emergency housing decants, transfers, service continuity, and other urgent housing matters. About You The successful candidate will have: Proven experience working in housing allocations, lettings, housing management, or a related property environment. Experience managing, supervising, coaching, or supporting a team. Good knowledge of housing legislation, statutory guidance, and social housing allocation frameworks. An understanding of Housing Act 1996 Part VI and homelessness legislation. Experience working with housing registers, nominations, transfers, decants, voids, or temporary accommodation. Experience supporting vulnerable residents and handling sensitive or complex customer issues. Experience working within a performance management framework and reporting against KPIs. Strong knowledge of customer-focused housing services and service improvement. Experience managing complaints, enquiries, correspondence, and competing priorities. Good numeracy and basic accounting skills, including the ability to produce clear and accurate reports. Excellent written and verbal communication skills, with the ability to adapt messages to different audiences. Strong administrative, organisational, record-keeping, and case-management skills. Experience using housing management systems, databases, spreadsheets, email, and other IT applications. Knowledge of health and safety procedures and their practical application within housing and lettings services. The ability to work effectively in a hybrid, agile, and sometimes remote-working environment. A relevant housing qualification, NVQ, GCSEs, or equivalent experience within housing or property management would be advantageous Working Arrangements This is an initial 4-month contract with a view to extend, subject to service requirements and performance. The successful candidate will work on a hybrid basis, with 3 days onsite and 2 days remote. The role is expected to commence on 1st September. The position offers the opportunity to join an award-winning organisation and make a direct contribution to the delivery of effective social housing and lettings services.
A reputable London housing provider is seeking an experienced Senior Allocations & Lettings Officer to join its Housing and Lettings service on a temporary basis. This is a senior operational role responsible for overseeing the delivery of an effective, customer-focused social housing allocations and lettings service , while supporting and managing a team of officers. Location: London Working Pattern: Hybrid - 3 days office-based Contract: Temporary Pay Rate: £31.50 - £32.59 per hour The successful candidate will have strong knowledge of social housing allocations, lettings, housing legislation and statutory guidance , together with proven experience of managing staff, monitoring performance and working with internal and external stakeholders. Key Responsibilities Lead and oversee the day-to-day delivery of social housing allocations and lettings , including housing register, transfers, decants and under-occupation cases. Manage, motivate and support a team of housing officers to deliver a high-quality, responsive and customer-focused service. Ensure allocations and lettings are delivered in accordance with Housing Act 1996 Part VI, the Council/Housing Provider Allocation Scheme and relevant statutory guidance . Work closely with voids, repairs, surveyors and contractors to improve void turnaround times and minimise rental income loss. Manage nominations and maintain effective relationships with Registered Providers and housing association partners , ensuring nomination agreements and allocation policies are followed. Monitor service performance against agreed KPIs, targets and service standards , producing accurate performance and financial information. Oversee the accurate maintenance of housing management systems and ensure records are complete, up to date and compliant with relevant requirements. Respond to and coordinate Member enquiries, customer complaints, escalated cases and complex housing enquiries within required timescales. Provide clear housing advice and guidance to residents regarding social housing, temporary accommodation, transfers and available housing options. Support emergency decants, transfers and rehousing arrangements , working closely with relevant internal teams and external partners. Prepare written reports, briefings and correspondence for senior managers, elected Members, solicitors and other stakeholders. Identify service improvements and develop initiatives to improve the efficiency and effectiveness of the allocations and lettings service. Build strong working relationships with residents, colleagues, Registered Providers, contractors, health and welfare services and other partner agencies. Ensure services are delivered fairly and inclusively, with particular consideration given to vulnerable residents and customers with additional needs . Support the training, development and induction of team members and contribute to continuous service improvement. Essential Experience & Knowledge: Proven experience working within social housing allocations and lettings . Strong knowledge of Housing Act 1996 Part VI and housing allocation legislation. Understanding of the Homelessness Reduction Act 2017 and relevant homelessness statutory guidance. Experience managing or supervising housing/allocations officers. Experience of managing housing registers, nominations, transfers, decants and lettings . Strong understanding of voids management and void turnaround performance . Experience working with Registered Providers / Housing Associations . Proven experience monitoring KPIs, performance targets and service standards . Experience handling complex customer enquiries, complaints and Members' enquiries . Strong knowledge of housing management systems and accurate case recording. Desirable Local authority or housing association experience. Experience using housing management systems such as Northgate, NEC, Civica, MRI or equivalent . Experience of working with Locata or other choice-based lettings systems . Knowledge of temporary accommodation and homelessness pathways. Experience contributing to housing policy or service improvement initiatives. Relevant housing qualification such as CIH or equivalent professional experience. You will be comfortable working in a fast-paced housing environment, managing complex allocations and lettings issues, interpreting legislation and making sound decisions. You will also need to demonstrate strong stakeholder management skills and the ability to work collaboratively across housing, repairs, voids, Registered Providers and other partner services. , APPLY NOW, If you have strong Senior Allocations, Lettings or Housing Register experience and are immediately available for a hybrid London assignment, we would be keen to hear from you.
Aug 14, 2026
Full time
A reputable London housing provider is seeking an experienced Senior Allocations & Lettings Officer to join its Housing and Lettings service on a temporary basis. This is a senior operational role responsible for overseeing the delivery of an effective, customer-focused social housing allocations and lettings service , while supporting and managing a team of officers. Location: London Working Pattern: Hybrid - 3 days office-based Contract: Temporary Pay Rate: £31.50 - £32.59 per hour The successful candidate will have strong knowledge of social housing allocations, lettings, housing legislation and statutory guidance , together with proven experience of managing staff, monitoring performance and working with internal and external stakeholders. Key Responsibilities Lead and oversee the day-to-day delivery of social housing allocations and lettings , including housing register, transfers, decants and under-occupation cases. Manage, motivate and support a team of housing officers to deliver a high-quality, responsive and customer-focused service. Ensure allocations and lettings are delivered in accordance with Housing Act 1996 Part VI, the Council/Housing Provider Allocation Scheme and relevant statutory guidance . Work closely with voids, repairs, surveyors and contractors to improve void turnaround times and minimise rental income loss. Manage nominations and maintain effective relationships with Registered Providers and housing association partners , ensuring nomination agreements and allocation policies are followed. Monitor service performance against agreed KPIs, targets and service standards , producing accurate performance and financial information. Oversee the accurate maintenance of housing management systems and ensure records are complete, up to date and compliant with relevant requirements. Respond to and coordinate Member enquiries, customer complaints, escalated cases and complex housing enquiries within required timescales. Provide clear housing advice and guidance to residents regarding social housing, temporary accommodation, transfers and available housing options. Support emergency decants, transfers and rehousing arrangements , working closely with relevant internal teams and external partners. Prepare written reports, briefings and correspondence for senior managers, elected Members, solicitors and other stakeholders. Identify service improvements and develop initiatives to improve the efficiency and effectiveness of the allocations and lettings service. Build strong working relationships with residents, colleagues, Registered Providers, contractors, health and welfare services and other partner agencies. Ensure services are delivered fairly and inclusively, with particular consideration given to vulnerable residents and customers with additional needs . Support the training, development and induction of team members and contribute to continuous service improvement. Essential Experience & Knowledge: Proven experience working within social housing allocations and lettings . Strong knowledge of Housing Act 1996 Part VI and housing allocation legislation. Understanding of the Homelessness Reduction Act 2017 and relevant homelessness statutory guidance. Experience managing or supervising housing/allocations officers. Experience of managing housing registers, nominations, transfers, decants and lettings . Strong understanding of voids management and void turnaround performance . Experience working with Registered Providers / Housing Associations . Proven experience monitoring KPIs, performance targets and service standards . Experience handling complex customer enquiries, complaints and Members' enquiries . Strong knowledge of housing management systems and accurate case recording. Desirable Local authority or housing association experience. Experience using housing management systems such as Northgate, NEC, Civica, MRI or equivalent . Experience of working with Locata or other choice-based lettings systems . Knowledge of temporary accommodation and homelessness pathways. Experience contributing to housing policy or service improvement initiatives. Relevant housing qualification such as CIH or equivalent professional experience. You will be comfortable working in a fast-paced housing environment, managing complex allocations and lettings issues, interpreting legislation and making sound decisions. You will also need to demonstrate strong stakeholder management skills and the ability to work collaboratively across housing, repairs, voids, Registered Providers and other partner services. , APPLY NOW, If you have strong Senior Allocations, Lettings or Housing Register experience and are immediately available for a hybrid London assignment, we would be keen to hear from you.
Handyman & Electrical Maintenance Operative Position: Handyman & Electrical Maintenance Operative Client Sector: Property Management / Housing Association Location: Feltham Remuneration: 17.00 - 20.00 per hour (dependent on experience) Contract Type: Temporary / Ongoing Contract Commencement: Immediate Start Mobility: Full driving licence not required, but highly favourable Position Overview On behalf of our client, a leading property services provider, we are seeking a skilled and professional Handyman & Electrical Maintenance Operative for an immediate start in Feltham. This role focuses on executing high-quality general handyman repairs and planned property maintenance across local sites, alongside performing minor, non-statutory electrical works. The ideal candidate will combine technical competency with a strong commitment to health, safety, and professional candidate-client relations. Key Responsibilities Electrical Maintenance & Compliance (Minor Works) Installations: Replace light fittings, lamps, bulbs, LED systems, and ceiling pendants. Component Repairs: Renew damaged switches, socket outlets, fused spurs, and electrical faceplates. Safety & Testing: Safely isolate circuits prior to works, and utilise voltage/socket testers for basic fault diagnosis. Pre-Tenancy Checks: Conduct routine electrical safety inspections ahead of new resident move-ins. Life Safety Systems: Install, test, and replace smoke and carbon monoxide alarms. Escalation: Identify complex issues and report faults requiring a fully qualified Electrician. Building & Property Maintenance General Upkeep: Carry out essential general handyman repairs and planned property maintenance across multiple locations. Fabric Repairs: Repair damaged plasterboard and surfaces using fillers ahead of redecoration. Painting & Decorating: Apply high-quality finishes to walls, ceilings, woodwork, and communal spaces. Carpentry Maintenance: Install and repair doors, locks, handles, shelving, architraves, and skirting boards. Plumbing Operations: Resolve minor plumbing issues, including unblocking sinks, replacing taps, fitting shower heads, and renewing silicone seals. Ventilation: Replace kitchen and bathroom extractor fans as authorised. Operational Efficiency & Safety Inspections: Conduct proactive building surveys to identify and log maintenance defects. Compliance: Adhere strictly to risk assessments, safe systems of work, and health and safety legislation. Stakeholder Relations: Liaise professionally with housing officers, external contractors, and residents. Asset Care: Safely operate power tools and maintain all equipment and vehicles in pristine condition. Candidate Requirements Proven experience in a multi-trade maintenance, caretaking, or housing sector role. Demonstrated capability to safely isolate electrical circuits and perform minor accessory swaps. Strong communication and customer service skills within occupied residential environments. While a full driving licence is not mandatory, the ability to commute between local sites efficiently is highly advantageous.
Aug 14, 2026
Contractor
Handyman & Electrical Maintenance Operative Position: Handyman & Electrical Maintenance Operative Client Sector: Property Management / Housing Association Location: Feltham Remuneration: 17.00 - 20.00 per hour (dependent on experience) Contract Type: Temporary / Ongoing Contract Commencement: Immediate Start Mobility: Full driving licence not required, but highly favourable Position Overview On behalf of our client, a leading property services provider, we are seeking a skilled and professional Handyman & Electrical Maintenance Operative for an immediate start in Feltham. This role focuses on executing high-quality general handyman repairs and planned property maintenance across local sites, alongside performing minor, non-statutory electrical works. The ideal candidate will combine technical competency with a strong commitment to health, safety, and professional candidate-client relations. Key Responsibilities Electrical Maintenance & Compliance (Minor Works) Installations: Replace light fittings, lamps, bulbs, LED systems, and ceiling pendants. Component Repairs: Renew damaged switches, socket outlets, fused spurs, and electrical faceplates. Safety & Testing: Safely isolate circuits prior to works, and utilise voltage/socket testers for basic fault diagnosis. Pre-Tenancy Checks: Conduct routine electrical safety inspections ahead of new resident move-ins. Life Safety Systems: Install, test, and replace smoke and carbon monoxide alarms. Escalation: Identify complex issues and report faults requiring a fully qualified Electrician. Building & Property Maintenance General Upkeep: Carry out essential general handyman repairs and planned property maintenance across multiple locations. Fabric Repairs: Repair damaged plasterboard and surfaces using fillers ahead of redecoration. Painting & Decorating: Apply high-quality finishes to walls, ceilings, woodwork, and communal spaces. Carpentry Maintenance: Install and repair doors, locks, handles, shelving, architraves, and skirting boards. Plumbing Operations: Resolve minor plumbing issues, including unblocking sinks, replacing taps, fitting shower heads, and renewing silicone seals. Ventilation: Replace kitchen and bathroom extractor fans as authorised. Operational Efficiency & Safety Inspections: Conduct proactive building surveys to identify and log maintenance defects. Compliance: Adhere strictly to risk assessments, safe systems of work, and health and safety legislation. Stakeholder Relations: Liaise professionally with housing officers, external contractors, and residents. Asset Care: Safely operate power tools and maintain all equipment and vehicles in pristine condition. Candidate Requirements Proven experience in a multi-trade maintenance, caretaking, or housing sector role. Demonstrated capability to safely isolate electrical circuits and perform minor accessory swaps. Strong communication and customer service skills within occupied residential environments. While a full driving licence is not mandatory, the ability to commute between local sites efficiently is highly advantageous.
Marks Consulting Partners Limited
Haywards Heath, Sussex
Marks Consulting Partners are currently recruiting for a Deputy Housing Options Manager (Team Leader) to work with one of our local authority clients in Sussex. This is a 3 month temporary contract, working two days per week in the office on duty, with the rate dependent on experience. What you will be doing: Providing day-to-day leadership and support to two Prevention Outreach Officers (subject to change), including line management responsibilities Acting as Duty Manager within the offices two days per week Leading on a range of critical partnerships and multi-agency initiatives, including MARAC, MAPPA, Rough Sleeping and Housing First Ensuring effective joint working across statutory and voluntary sector agencies to support some of the most vulnerable residents What you will need: Substantial experience in homelessness and housing options services Strong understanding of Housing Act 1996 Part VII and the Homelessness Reduction Act 2017 Experience of partnership working with statutory and voluntary sector agencies Excellent decision making and case management skills Ability to lead, motivate and develop staff in a fast paced, frontline environment Experience of Home Connections is preferable Enhanced DBS check and references required If this job is not quite right for you but you are looking for something new, please contact us for a confidential discussion. Marks Consulting Partners specialise in the recruitment of professionals across Property Services, Housing Services, General Practice, Town Planning, Regeneration & Development, and Building Consultancy, working with housing associations, local authorities, and related public sector organisations.
Aug 14, 2026
Seasonal
Marks Consulting Partners are currently recruiting for a Deputy Housing Options Manager (Team Leader) to work with one of our local authority clients in Sussex. This is a 3 month temporary contract, working two days per week in the office on duty, with the rate dependent on experience. What you will be doing: Providing day-to-day leadership and support to two Prevention Outreach Officers (subject to change), including line management responsibilities Acting as Duty Manager within the offices two days per week Leading on a range of critical partnerships and multi-agency initiatives, including MARAC, MAPPA, Rough Sleeping and Housing First Ensuring effective joint working across statutory and voluntary sector agencies to support some of the most vulnerable residents What you will need: Substantial experience in homelessness and housing options services Strong understanding of Housing Act 1996 Part VII and the Homelessness Reduction Act 2017 Experience of partnership working with statutory and voluntary sector agencies Excellent decision making and case management skills Ability to lead, motivate and develop staff in a fast paced, frontline environment Experience of Home Connections is preferable Enhanced DBS check and references required If this job is not quite right for you but you are looking for something new, please contact us for a confidential discussion. Marks Consulting Partners specialise in the recruitment of professionals across Property Services, Housing Services, General Practice, Town Planning, Regeneration & Development, and Building Consultancy, working with housing associations, local authorities, and related public sector organisations.
We are currently looking for an experienced Category Specialist to join a busy Procurement and Commercial team. This is an excellent opportunity for a procurement professional to lead end-to-end procurement activity across housing and place-related projects, with a particular focus on construction, housing and associated service contracts. The successful candidate will support procurement activity across housing and place programmes, managing procurement projects from inception to contract award while working closely with stakeholders to deliver value for money and ensure full compliance with procurement legislation. The Role Leading end-to-end procurement activity across housing, place and construction-related categories. Managing procurement projects for housing works, construction and associated service contracts. Developing category plans that deliver value for money and support strategic service objectives. Providing professional procurement advice to commissioners and stakeholders across housing and place services. Developing compliant procurement strategies in line with procurement legislation and Council regulations. Managing supplier and contract performance to maximise commercial value. Undertaking market analysis and supplier engagement to inform procurement decisions. Preparing tender documentation, evaluating submissions and leading commercial negotiations. Building strong working relationships with internal stakeholders, suppliers and external partners. Supporting larger and more complex procurement projects alongside the Category Lead. Promoting continuous improvement, innovation and sustainable procurement practices. Delivering procurement training and guidance to support intelligent purchasing across the organisation. Key Requirements Previous experience working as a Category Specialist, Procurement Specialist, Category Manager or Procurement Officer. Experience delivering end-to-end procurement exercises within the public sector. Experience procuring housing, construction, place-based works or property-related contracts. Strong knowledge of public procurement legislation and governance requirements. CIPS qualification or equivalent procurement experience, with a willingness to work towards professional accreditation if required. Experience developing category strategies and sourcing plans. Strong commercial awareness and supplier negotiation skills. Experience managing supplier performance and contract management activities. Ability to analyse commercial, financial and market information to support procurement decisions. Excellent stakeholder management skills with experience working across multiple service areas. Experience using eProcurement systems and procurement management software. What You Need to Do Now If you are interested in this Category Specialist role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this role matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Category Specialists, Procurement Specialists, Category Managers, Procurement Officers and Commercial Officers across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from procurement professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us
Aug 14, 2026
Contractor
We are currently looking for an experienced Category Specialist to join a busy Procurement and Commercial team. This is an excellent opportunity for a procurement professional to lead end-to-end procurement activity across housing and place-related projects, with a particular focus on construction, housing and associated service contracts. The successful candidate will support procurement activity across housing and place programmes, managing procurement projects from inception to contract award while working closely with stakeholders to deliver value for money and ensure full compliance with procurement legislation. The Role Leading end-to-end procurement activity across housing, place and construction-related categories. Managing procurement projects for housing works, construction and associated service contracts. Developing category plans that deliver value for money and support strategic service objectives. Providing professional procurement advice to commissioners and stakeholders across housing and place services. Developing compliant procurement strategies in line with procurement legislation and Council regulations. Managing supplier and contract performance to maximise commercial value. Undertaking market analysis and supplier engagement to inform procurement decisions. Preparing tender documentation, evaluating submissions and leading commercial negotiations. Building strong working relationships with internal stakeholders, suppliers and external partners. Supporting larger and more complex procurement projects alongside the Category Lead. Promoting continuous improvement, innovation and sustainable procurement practices. Delivering procurement training and guidance to support intelligent purchasing across the organisation. Key Requirements Previous experience working as a Category Specialist, Procurement Specialist, Category Manager or Procurement Officer. Experience delivering end-to-end procurement exercises within the public sector. Experience procuring housing, construction, place-based works or property-related contracts. Strong knowledge of public procurement legislation and governance requirements. CIPS qualification or equivalent procurement experience, with a willingness to work towards professional accreditation if required. Experience developing category strategies and sourcing plans. Strong commercial awareness and supplier negotiation skills. Experience managing supplier performance and contract management activities. Ability to analyse commercial, financial and market information to support procurement decisions. Excellent stakeholder management skills with experience working across multiple service areas. Experience using eProcurement systems and procurement management software. What You Need to Do Now If you are interested in this Category Specialist role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this role matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Category Specialists, Procurement Specialists, Category Managers, Procurement Officers and Commercial Officers across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from procurement professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us
Senior / Planning Development Officer Rate: 19.81 per hour PAYE Location: Remote with 1 day in the Solihull office per week if required Contract: 4 - 6 Months Working hours: 37 per week Overview : Opus People Solutions are recruiting on behalf of Solihull Borough Council for a Planning Officer with experience of monitoring and managing Community Infrastructure Levy (CIL) and Section 106 agreements and process. Job Purpose : The Planning Officer will support the delivery of Solihull Borough Council's preparation, production and review of documents associated with the planning policy/housing strategy formulation for the Borough, including the tasks associated with producing such documents. Responsibilities: To lead and/or support policy development on one or more specialist areas of planning policy/housing strategy. Such areas may include planning for new homes; affordable housing and delivery; employment; retail; sustainability appraisals; gypsy & traveller accommodation; and infrastructure delivery (including S106/CIL). To develop and/or maintaining one or more of the Council's monitoring systems in relation to planning & development. To lead on commissioning evidence base studies (or similar) to be undertaken by external consultants; including scoping, procuring and overseeing the appointed consultants. To take a lead on advising and liaising with nominated parish councils and/or neighbourhood forums to support their neighbourhood planning preparations. To prepare and present reports to Council/Cabinet meetings, boards or committees as required. Presenting evidence in respect of planning appeals, including acting as expert witness at public inquiries and examinations in public. To provide support & guidance to other officers working on aspects of planning and housing delivery Essential Knowledge required: Advanced understanding and application of relevant planning policy, procedure and legislation relevant to the role and commensurate to the operating level. Advanced knowledge and understanding of the role and purpose of the Local Authority, the responsibilities of the Service area, and the political operating arena. Experience of presenting effectively in meetings e.g. with stakeholders. Experience of working flexibly, prioritising tasks in order to meet deadlines Essential Skills: Ability to take ownership, and show accountability and responsibility for your behaviours/actions; working well as part of a team. Excellent verbal and non-verbal communication skills. Ability to show resilience and able to manage contentious situations and deal with matters of dispute. You have professional personal presentation to reflect the customer facing nature of the business. Demonstrable commitment to Continual Professional Development and personal development, with a willingness to identify your development needs. Ability to demonstrate clear awareness of our Equal Opportunities and Safeguarding responsibilities.
Aug 14, 2026
Contractor
Senior / Planning Development Officer Rate: 19.81 per hour PAYE Location: Remote with 1 day in the Solihull office per week if required Contract: 4 - 6 Months Working hours: 37 per week Overview : Opus People Solutions are recruiting on behalf of Solihull Borough Council for a Planning Officer with experience of monitoring and managing Community Infrastructure Levy (CIL) and Section 106 agreements and process. Job Purpose : The Planning Officer will support the delivery of Solihull Borough Council's preparation, production and review of documents associated with the planning policy/housing strategy formulation for the Borough, including the tasks associated with producing such documents. Responsibilities: To lead and/or support policy development on one or more specialist areas of planning policy/housing strategy. Such areas may include planning for new homes; affordable housing and delivery; employment; retail; sustainability appraisals; gypsy & traveller accommodation; and infrastructure delivery (including S106/CIL). To develop and/or maintaining one or more of the Council's monitoring systems in relation to planning & development. To lead on commissioning evidence base studies (or similar) to be undertaken by external consultants; including scoping, procuring and overseeing the appointed consultants. To take a lead on advising and liaising with nominated parish councils and/or neighbourhood forums to support their neighbourhood planning preparations. To prepare and present reports to Council/Cabinet meetings, boards or committees as required. Presenting evidence in respect of planning appeals, including acting as expert witness at public inquiries and examinations in public. To provide support & guidance to other officers working on aspects of planning and housing delivery Essential Knowledge required: Advanced understanding and application of relevant planning policy, procedure and legislation relevant to the role and commensurate to the operating level. Advanced knowledge and understanding of the role and purpose of the Local Authority, the responsibilities of the Service area, and the political operating arena. Experience of presenting effectively in meetings e.g. with stakeholders. Experience of working flexibly, prioritising tasks in order to meet deadlines Essential Skills: Ability to take ownership, and show accountability and responsibility for your behaviours/actions; working well as part of a team. Excellent verbal and non-verbal communication skills. Ability to show resilience and able to manage contentious situations and deal with matters of dispute. You have professional personal presentation to reflect the customer facing nature of the business. Demonstrable commitment to Continual Professional Development and personal development, with a willingness to identify your development needs. Ability to demonstrate clear awareness of our Equal Opportunities and Safeguarding responsibilities.
Income Assistant Based in West London Temporary on going contract 24.56per hour Umbrella Job Purpose: To deliver an efficient and robust administrative function to the Rent Income Team within the General Needs Service and provide residential and non-residential rent collection services to all council tenants. To deliver services for residents including face-to-face, telephone, email and virtual communication while ensuring pace, confidentiality and empathy are provided. To collaborate with the Rent Income Officers, Area Tenancy Managers, Welfare Advisors and Income and Financial Inclusion Management Team to provide the best service possible for our residents. To ensure that council policies, performance standards and customer satisfaction requirements are met. Experience: At least a year's experience of working in a social housing environment in a similar or related role and in a management position. Knowledge of building / works contract specifications Ability to work with minimum supervision, show initiative and make sound decisions. Experience of specifying and developing management and performance reports to improve team performance. A good knowledge of residential leases and freehold transfers.
Aug 14, 2026
Seasonal
Income Assistant Based in West London Temporary on going contract 24.56per hour Umbrella Job Purpose: To deliver an efficient and robust administrative function to the Rent Income Team within the General Needs Service and provide residential and non-residential rent collection services to all council tenants. To deliver services for residents including face-to-face, telephone, email and virtual communication while ensuring pace, confidentiality and empathy are provided. To collaborate with the Rent Income Officers, Area Tenancy Managers, Welfare Advisors and Income and Financial Inclusion Management Team to provide the best service possible for our residents. To ensure that council policies, performance standards and customer satisfaction requirements are met. Experience: At least a year's experience of working in a social housing environment in a similar or related role and in a management position. Knowledge of building / works contract specifications Ability to work with minimum supervision, show initiative and make sound decisions. Experience of specifying and developing management and performance reports to improve team performance. A good knowledge of residential leases and freehold transfers.
Housing Officer (Dispersal Accommodation) Buckinghamshire 32,000 - 35,000 per annum Full-time Permanent About the Role We are currently recruiting for compassionate and proactive Housing Officers to join a busy and rewarding environment supporting vulnerable individuals across Buckinghamshire. This role focuses on supporting Service Users, ensuring their welfare, safety, and successful move-on from the dispersal accommodation. You will manage a large and varied caseload while also overseeing a portfolio of properties, ensuring they are safe, well-maintained, and compliant. This is a highly flexible role requiring strong organisation, resilience, and a genuine passion for supporting people. If you're a dedicated and resilient individual looking to take the next step in your housing or support career in Buckinghamshire then please get in touch Key Responsibilities Service User Support Manage a caseload of approximately (Apply online only) Service Users Conduct inductions and support Service Users settling into accommodation Carry out regular welfare checks and property visits Signpost individuals to relevant services such as healthcare and local support agencies Report and manage incidents, safeguarding concerns, and absconding cases Ensure timely move-on in line with contractual requirements Property & Portfolio Management Conduct property inspections and report maintenance issues Coordinate repairs and ensure properties meet health & safety standards Prepare properties for new occupants and manage voids effectively Support inventory management and minor repairs where required Collaboration & Communication Work closely with internal teams and external stakeholders Attend meetings and contribute to service delivery improvements Maintain accurate, up-to-date records and documentation Support colleagues and provide cover when required General Responsibilities Ensure compliance with company procedures and relevant legislation Participate in training and continuous professional development Remain responsive to communications and operational demands, including emergencies What We're Looking For Experience working in housing, support work, or a similar role Strong organisational skills and ability to manage a high-volume caseload Excellent communication and interpersonal skills Ability to work independently and as part of a team Understanding of safeguarding and supporting vulnerable individuals (desirable) Full UK Driving Licence and access to your own vehicle (essential) Why Apply? Opportunity to make a real impact supporting vulnerable individuals Varied and rewarding role with no two days the same Supportive team environment Ongoing training and development opportunities Benefits Package 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership - cashback on health services and discounts for retailers and gyms Laptop, phone, and any other required equipment provided Mileage expenses - claimable from home 6-month probationary period Employer pension contributions (4% employer, 4% employee) Referral bonus scheme Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If you would like to find out more about the position, then please email Lucy at (url removed) for further information. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Aug 14, 2026
Full time
Housing Officer (Dispersal Accommodation) Buckinghamshire 32,000 - 35,000 per annum Full-time Permanent About the Role We are currently recruiting for compassionate and proactive Housing Officers to join a busy and rewarding environment supporting vulnerable individuals across Buckinghamshire. This role focuses on supporting Service Users, ensuring their welfare, safety, and successful move-on from the dispersal accommodation. You will manage a large and varied caseload while also overseeing a portfolio of properties, ensuring they are safe, well-maintained, and compliant. This is a highly flexible role requiring strong organisation, resilience, and a genuine passion for supporting people. If you're a dedicated and resilient individual looking to take the next step in your housing or support career in Buckinghamshire then please get in touch Key Responsibilities Service User Support Manage a caseload of approximately (Apply online only) Service Users Conduct inductions and support Service Users settling into accommodation Carry out regular welfare checks and property visits Signpost individuals to relevant services such as healthcare and local support agencies Report and manage incidents, safeguarding concerns, and absconding cases Ensure timely move-on in line with contractual requirements Property & Portfolio Management Conduct property inspections and report maintenance issues Coordinate repairs and ensure properties meet health & safety standards Prepare properties for new occupants and manage voids effectively Support inventory management and minor repairs where required Collaboration & Communication Work closely with internal teams and external stakeholders Attend meetings and contribute to service delivery improvements Maintain accurate, up-to-date records and documentation Support colleagues and provide cover when required General Responsibilities Ensure compliance with company procedures and relevant legislation Participate in training and continuous professional development Remain responsive to communications and operational demands, including emergencies What We're Looking For Experience working in housing, support work, or a similar role Strong organisational skills and ability to manage a high-volume caseload Excellent communication and interpersonal skills Ability to work independently and as part of a team Understanding of safeguarding and supporting vulnerable individuals (desirable) Full UK Driving Licence and access to your own vehicle (essential) Why Apply? Opportunity to make a real impact supporting vulnerable individuals Varied and rewarding role with no two days the same Supportive team environment Ongoing training and development opportunities Benefits Package 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership - cashback on health services and discounts for retailers and gyms Laptop, phone, and any other required equipment provided Mileage expenses - claimable from home 6-month probationary period Employer pension contributions (4% employer, 4% employee) Referral bonus scheme Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If you would like to find out more about the position, then please email Lucy at (url removed) for further information. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Housing Officer (Dispersal Accommodation) Reading 32,000 - 35,000 per annum Full-time Permanent About the Role We are currently recruiting for compassionate and proactive Housing Officers to join a busy and rewarding environment supporting vulnerable individuals across Reading. This role focuses on supporting Service Users, ensuring their welfare, safety, and successful move-on from the dispersal accommodation. You will manage a large and varied caseload while also overseeing a portfolio of properties, ensuring they are safe, well-maintained, and compliant. This is a highly flexible role requiring strong organisation, resilience, and a genuine passion for supporting people. If you're a dedicated and resilient individual looking to take the next step in your housing or support career in Reading then please get in touch Key Responsibilities Service User Support Manage a caseload of approximately (Apply online only) Service Users Conduct inductions and support Service Users settling into accommodation Carry out regular welfare checks and property visits Signpost individuals to relevant services such as healthcare and local support agencies Report and manage incidents, safeguarding concerns, and absconding cases Ensure timely move-on in line with contractual requirements Property & Portfolio Management Conduct property inspections and report maintenance issues Coordinate repairs and ensure properties meet health & safety standards Prepare properties for new occupants and manage voids effectively Support inventory management and minor repairs where required Collaboration & Communication Work closely with internal teams and external stakeholders Attend meetings and contribute to service delivery improvements Maintain accurate, up-to-date records and documentation Support colleagues and provide cover when required General Responsibilities Ensure compliance with company procedures and relevant legislation Participate in training and continuous professional development Remain responsive to communications and operational demands, including emergencies What We're Looking For Experience working in housing, support work, or a similar role Strong organisational skills and ability to manage a high-volume caseload Excellent communication and interpersonal skills Ability to work independently and as part of a team Understanding of safeguarding and supporting vulnerable individuals (desirable) Full UK Driving Licence and access to your own vehicle (essential) Why Apply? Opportunity to make a real impact supporting vulnerable individuals Varied and rewarding role with no two days the same Supportive team environment Ongoing training and development opportunities Benefits Package 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership - cashback on health services and discounts for retailers and gyms Laptop, phone, and any other required equipment provided Mileage expenses - claimable from home 6-month probationary period Employer pension contributions (4% employer, 4% employee) Referral bonus scheme Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If you would like to find out more about the position, then please email Lucy at (url removed) for further information. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Aug 14, 2026
Full time
Housing Officer (Dispersal Accommodation) Reading 32,000 - 35,000 per annum Full-time Permanent About the Role We are currently recruiting for compassionate and proactive Housing Officers to join a busy and rewarding environment supporting vulnerable individuals across Reading. This role focuses on supporting Service Users, ensuring their welfare, safety, and successful move-on from the dispersal accommodation. You will manage a large and varied caseload while also overseeing a portfolio of properties, ensuring they are safe, well-maintained, and compliant. This is a highly flexible role requiring strong organisation, resilience, and a genuine passion for supporting people. If you're a dedicated and resilient individual looking to take the next step in your housing or support career in Reading then please get in touch Key Responsibilities Service User Support Manage a caseload of approximately (Apply online only) Service Users Conduct inductions and support Service Users settling into accommodation Carry out regular welfare checks and property visits Signpost individuals to relevant services such as healthcare and local support agencies Report and manage incidents, safeguarding concerns, and absconding cases Ensure timely move-on in line with contractual requirements Property & Portfolio Management Conduct property inspections and report maintenance issues Coordinate repairs and ensure properties meet health & safety standards Prepare properties for new occupants and manage voids effectively Support inventory management and minor repairs where required Collaboration & Communication Work closely with internal teams and external stakeholders Attend meetings and contribute to service delivery improvements Maintain accurate, up-to-date records and documentation Support colleagues and provide cover when required General Responsibilities Ensure compliance with company procedures and relevant legislation Participate in training and continuous professional development Remain responsive to communications and operational demands, including emergencies What We're Looking For Experience working in housing, support work, or a similar role Strong organisational skills and ability to manage a high-volume caseload Excellent communication and interpersonal skills Ability to work independently and as part of a team Understanding of safeguarding and supporting vulnerable individuals (desirable) Full UK Driving Licence and access to your own vehicle (essential) Why Apply? Opportunity to make a real impact supporting vulnerable individuals Varied and rewarding role with no two days the same Supportive team environment Ongoing training and development opportunities Benefits Package 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership - cashback on health services and discounts for retailers and gyms Laptop, phone, and any other required equipment provided Mileage expenses - claimable from home 6-month probationary period Employer pension contributions (4% employer, 4% employee) Referral bonus scheme Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If you would like to find out more about the position, then please email Lucy at (url removed) for further information. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Positive Employment is currently recruiting for a Rent Income Manager for our client, a local government organisation based in West London. The successful post holder will manage and develop an effective Income Team, overseeing the recovery of outstanding rent and maximising income across residential and non-residential properties. The role will involve managing complex arrears cases, monitoring team performance, overseeing legal action, and ensuring the effective delivery of the Rent Income Service Plan. This role is a temporary contract with an initial contract length of 3 months with the possibility to extend. Hybrid working with 3 days per week in the office. Duties and Responsibilities but not limited to: Monitor and line manage a team of officers dealing with current and former rent accounts to recover outstanding monies in accordance with organisational policies and procedures, best practice, statutory and contractual requirements, including legal protocols. Provide a full reporting suite on team activities, including top arrears cases, complex cases involving multiple specialities and teams, disputed cases and introductory tenancy management. Provide support, guidance, training and performance management to officers, ensuring the team has clear goals and objectives. Oversee negotiations leading to payment agreements, ensuring arrangements are regularly monitored and appropriate action is taken where agreements are not maintained. Meet with tenants and their representatives to resolve complex cases, including those involving customers with specific communication requirements and complex vulnerabilities. Authorise applications for court proceedings and evictions. Represent this organisation at court, external forums and internal meetings as required. Deliver all income elements of the Rent Income Service Plan. Investigate, resolve and respond to Stage 1 complaints and Member Enquiries relating to the team's activities. Take responsibility for income and legal costs, ensuring value for money and monitoring payment plans, account balances and payment trends. Develop productive relationships with support and advice agencies operating within the borough and align policy and strategy accordingly. Build effective relationships with Revenues teams, the DWP and welfare reform working groups, providing updates to the team and senior management on the impact of welfare reform on income collection. Work closely with ICT to develop a consistent approach to the effective use of Capita Housing and CRM systems for income recovery. Maintain and develop Direct Debit facilities and provide reporting as required. Continually develop payment methods in line with current trends, ensuring tenants have accessible and convenient ways to make payments. Maintain accurate records to meet statutory and service-wide reporting requirements relating to performance. Proactively monitor and report to the Head of Income and Financial Inclusion on service delivery, performance indicators and targets. Share knowledge, learning and best practice across the team and maintain up-to-date knowledge of procedures and housing legislation. Contribute to customer consultation, involvement and participation to support continuous improvement in service standards. Ensure compliance with Health and Safety responsibilities relevant to the role. Deputise for the Head of Income and Financial Inclusion when appropriate. Undertake any other duties commensurate with the responsibilities of the role. Personal Requirements: Relevant Housing qualification or working towards a recognised qualification, such as CIH accreditation or a professional body qualification. Experience of managing and developing staff. Knowledge of public sector housing and housing law. Detailed knowledge of rent arrears issues and recovery processes. Demonstrable experience of working within a social housing environment in a similar or related role. Detailed knowledge of housing and welfare benefits. Working Hours: 36 hours per week, Monday to Friday. Pay: £36.08 per hour. Please note this role is within the scope of IR35.
Aug 14, 2026
Seasonal
Positive Employment is currently recruiting for a Rent Income Manager for our client, a local government organisation based in West London. The successful post holder will manage and develop an effective Income Team, overseeing the recovery of outstanding rent and maximising income across residential and non-residential properties. The role will involve managing complex arrears cases, monitoring team performance, overseeing legal action, and ensuring the effective delivery of the Rent Income Service Plan. This role is a temporary contract with an initial contract length of 3 months with the possibility to extend. Hybrid working with 3 days per week in the office. Duties and Responsibilities but not limited to: Monitor and line manage a team of officers dealing with current and former rent accounts to recover outstanding monies in accordance with organisational policies and procedures, best practice, statutory and contractual requirements, including legal protocols. Provide a full reporting suite on team activities, including top arrears cases, complex cases involving multiple specialities and teams, disputed cases and introductory tenancy management. Provide support, guidance, training and performance management to officers, ensuring the team has clear goals and objectives. Oversee negotiations leading to payment agreements, ensuring arrangements are regularly monitored and appropriate action is taken where agreements are not maintained. Meet with tenants and their representatives to resolve complex cases, including those involving customers with specific communication requirements and complex vulnerabilities. Authorise applications for court proceedings and evictions. Represent this organisation at court, external forums and internal meetings as required. Deliver all income elements of the Rent Income Service Plan. Investigate, resolve and respond to Stage 1 complaints and Member Enquiries relating to the team's activities. Take responsibility for income and legal costs, ensuring value for money and monitoring payment plans, account balances and payment trends. Develop productive relationships with support and advice agencies operating within the borough and align policy and strategy accordingly. Build effective relationships with Revenues teams, the DWP and welfare reform working groups, providing updates to the team and senior management on the impact of welfare reform on income collection. Work closely with ICT to develop a consistent approach to the effective use of Capita Housing and CRM systems for income recovery. Maintain and develop Direct Debit facilities and provide reporting as required. Continually develop payment methods in line with current trends, ensuring tenants have accessible and convenient ways to make payments. Maintain accurate records to meet statutory and service-wide reporting requirements relating to performance. Proactively monitor and report to the Head of Income and Financial Inclusion on service delivery, performance indicators and targets. Share knowledge, learning and best practice across the team and maintain up-to-date knowledge of procedures and housing legislation. Contribute to customer consultation, involvement and participation to support continuous improvement in service standards. Ensure compliance with Health and Safety responsibilities relevant to the role. Deputise for the Head of Income and Financial Inclusion when appropriate. Undertake any other duties commensurate with the responsibilities of the role. Personal Requirements: Relevant Housing qualification or working towards a recognised qualification, such as CIH accreditation or a professional body qualification. Experience of managing and developing staff. Knowledge of public sector housing and housing law. Detailed knowledge of rent arrears issues and recovery processes. Demonstrable experience of working within a social housing environment in a similar or related role. Detailed knowledge of housing and welfare benefits. Working Hours: 36 hours per week, Monday to Friday. Pay: £36.08 per hour. Please note this role is within the scope of IR35.
Welfare Officer Location: Crowborough Salary: up to 34,000pa Job Type: Full-time, Permanent (48 hours per week - Nights) About the Role We are currently recruiting for Welfare Officers to join our client at their Crowborough site. This is an excellent opportunity to join an independent organisation that delivers accommodation services across the UK, supporting both central and local government, as well as the charitable sector. As a Welfare Officer, you will play a key role in providing direct advice, support, and safeguarding to Service Users (SUs) residing in temporary accommodation. You will manage an assigned caseload, ensuring welfare standards are maintained while working in line with company procedures. This role operates on a 48-hour week, consisting of 12-hour shifts: Night shifts: 19:00 - 07:00 Key Responsibilities Provide guidance and signposting to external services such as healthcare providers, shops, and support agencies Conduct regular welfare checks and site visits, reporting incidents, issues, and absconders Ensure Service Users are moved on within required timeframes Arrange transport and relocation of Service Users where required Maintain accurate records and ensure systems are up to date Manage a portfolio of accommodation properties and hotel placements Carry out monthly inspections and report maintenance issues Ensure properties meet health and safety standards at all times Coordinate and carry out minor repairs where necessary Manage property inventory and ensure items are repaired or replaced as needed Support effective void and property management through recommendations to management Benefits 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership (cashback on healthcare, retail and gym discounts) Employer pension contribution (4% employer / 4% employee) Mileage expenses (claimable from home) Company equipment provided (laptop/mobile, where required) Referral scheme Additional Information Successful applicants will be subject to DBS and CTC clearance Unfortunately, this role does not offer sponsorship under the points-based system About You We are looking for candidates who are: Compassionate and proactive, with a strong focus on safeguarding and welfare Highly organised, with the ability to manage multiple responsibilities Confident in working independently and as part of a team Experienced in housing, support work, or a similar environment (desirable) Apply Now The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service and a CTC. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. If you're interested in this opportunity, please apply with your up-to-date CV (preferably in Word format) along with a cover letter outlining your suitability for the role or email Lucy at (url removed) for further information. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Aug 14, 2026
Full time
Welfare Officer Location: Crowborough Salary: up to 34,000pa Job Type: Full-time, Permanent (48 hours per week - Nights) About the Role We are currently recruiting for Welfare Officers to join our client at their Crowborough site. This is an excellent opportunity to join an independent organisation that delivers accommodation services across the UK, supporting both central and local government, as well as the charitable sector. As a Welfare Officer, you will play a key role in providing direct advice, support, and safeguarding to Service Users (SUs) residing in temporary accommodation. You will manage an assigned caseload, ensuring welfare standards are maintained while working in line with company procedures. This role operates on a 48-hour week, consisting of 12-hour shifts: Night shifts: 19:00 - 07:00 Key Responsibilities Provide guidance and signposting to external services such as healthcare providers, shops, and support agencies Conduct regular welfare checks and site visits, reporting incidents, issues, and absconders Ensure Service Users are moved on within required timeframes Arrange transport and relocation of Service Users where required Maintain accurate records and ensure systems are up to date Manage a portfolio of accommodation properties and hotel placements Carry out monthly inspections and report maintenance issues Ensure properties meet health and safety standards at all times Coordinate and carry out minor repairs where necessary Manage property inventory and ensure items are repaired or replaced as needed Support effective void and property management through recommendations to management Benefits 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership (cashback on healthcare, retail and gym discounts) Employer pension contribution (4% employer / 4% employee) Mileage expenses (claimable from home) Company equipment provided (laptop/mobile, where required) Referral scheme Additional Information Successful applicants will be subject to DBS and CTC clearance Unfortunately, this role does not offer sponsorship under the points-based system About You We are looking for candidates who are: Compassionate and proactive, with a strong focus on safeguarding and welfare Highly organised, with the ability to manage multiple responsibilities Confident in working independently and as part of a team Experienced in housing, support work, or a similar environment (desirable) Apply Now The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service and a CTC. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. If you're interested in this opportunity, please apply with your up-to-date CV (preferably in Word format) along with a cover letter outlining your suitability for the role or email Lucy at (url removed) for further information. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Welfare Officer Location: Whitechapel Salary: up to 34,000pa plus London Weighting Job Type: Full-time, Permanent: 40 hours per week - working a shift pattern including some nights and weekends based on a 6 week shift pattern About the Role We are currently recruiting for Welfare Officers to join our client at their Whitechapel site. This is an excellent opportunity to join an independent organisation that delivers accommodation services across the UK, supporting both central and local government, as well as the charitable sector. As a Welfare Officer, you will play a key role in providing direct advice, support, and safeguarding to Service Users (SUs) residing in temporary accommodation. You will manage an assigned caseload, ensuring welfare standards are maintained while working in line with company procedures. Key Responsibilities Provide guidance and signposting to external services such as healthcare providers, shops, and support agencies Conduct regular welfare checks and site visits, reporting incidents, issues, and absconders Ensure Service Users are moved on within required timeframes Arrange transport and relocation of Service Users where required Maintain accurate records and ensure systems are up to date Manage a portfolio of accommodation properties and hotel placements Carry out monthly inspections and report maintenance issues Ensure properties meet health and safety standards at all times Coordinate and carry out minor repairs where necessary Manage property inventory and ensure items are repaired or replaced as needed Support effective void and property management through recommendations to management Benefits 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership (cashback on healthcare, retail and gym discounts) Employer pension contribution (4% employer / 4% employee) Mileage expenses (claimable from home) Company equipment provided (laptop/mobile, where required) Referral scheme Additional Information Successful applicants will be subject to DBS and CTC clearance Unfortunately, this role does not offer sponsorship under the points-based system About You We are looking for candidates who are: Compassionate and proactive, with a strong focus on safeguarding and welfare Highly organised, with the ability to manage multiple responsibilities Confident in working independently and as part of a team Experienced in housing, support work, or a similar environment (desirable) Apply Now The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service and a CTC. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. If you're interested in this opportunity, please apply with your up-to-date CV (preferably in Word format) along with a cover letter outlining your suitability for the role or email Lucy at (url removed) for further information. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Aug 14, 2026
Full time
Welfare Officer Location: Whitechapel Salary: up to 34,000pa plus London Weighting Job Type: Full-time, Permanent: 40 hours per week - working a shift pattern including some nights and weekends based on a 6 week shift pattern About the Role We are currently recruiting for Welfare Officers to join our client at their Whitechapel site. This is an excellent opportunity to join an independent organisation that delivers accommodation services across the UK, supporting both central and local government, as well as the charitable sector. As a Welfare Officer, you will play a key role in providing direct advice, support, and safeguarding to Service Users (SUs) residing in temporary accommodation. You will manage an assigned caseload, ensuring welfare standards are maintained while working in line with company procedures. Key Responsibilities Provide guidance and signposting to external services such as healthcare providers, shops, and support agencies Conduct regular welfare checks and site visits, reporting incidents, issues, and absconders Ensure Service Users are moved on within required timeframes Arrange transport and relocation of Service Users where required Maintain accurate records and ensure systems are up to date Manage a portfolio of accommodation properties and hotel placements Carry out monthly inspections and report maintenance issues Ensure properties meet health and safety standards at all times Coordinate and carry out minor repairs where necessary Manage property inventory and ensure items are repaired or replaced as needed Support effective void and property management through recommendations to management Benefits 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership (cashback on healthcare, retail and gym discounts) Employer pension contribution (4% employer / 4% employee) Mileage expenses (claimable from home) Company equipment provided (laptop/mobile, where required) Referral scheme Additional Information Successful applicants will be subject to DBS and CTC clearance Unfortunately, this role does not offer sponsorship under the points-based system About You We are looking for candidates who are: Compassionate and proactive, with a strong focus on safeguarding and welfare Highly organised, with the ability to manage multiple responsibilities Confident in working independently and as part of a team Experienced in housing, support work, or a similar environment (desirable) Apply Now The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service and a CTC. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. If you're interested in this opportunity, please apply with your up-to-date CV (preferably in Word format) along with a cover letter outlining your suitability for the role or email Lucy at (url removed) for further information. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Housing Officer (Dispersal Accommodation) West Wales and Swansea or South Wales 32,000 - 35,000 per annum Full-time Permanent About the Role We are currently recruiting for compassionate and proactive Housing Officers to join a fast-paced and rewarding environment supporting vulnerable individuals across Wales, predominantly covering either North Wales, Swansea or Cardiff. This role focuses on supporting Service Users, ensuring their welfare, safety, and successful move-on from the dispersal accommodation. You will manage a large and varied caseload while also overseeing a portfolio of properties, ensuring they are safe, well-maintained, and compliant. This is a highly dynamic role requiring strong organisation, resilience, and a genuine passion for supporting people. If you're a dedicated and resilient individual looking to take the next step in your housing or support career in Wales then please get in touch Key Responsibilities Service User Support Manage a caseload of approximately (Apply online only) Service Users Conduct inductions and support Service Users settling into accommodation Carry out regular welfare checks and property visits Signpost individuals to relevant services such as healthcare and local support agencies Report and manage incidents, safeguarding concerns, and absconding cases Ensure timely move-on in line with contractual requirements Property & Portfolio Management Conduct property inspections and report maintenance issues Coordinate repairs and ensure properties meet health & safety standards Prepare properties for new occupants and manage voids effectively Support inventory management and minor repairs where required Collaboration & Communication Work closely with internal teams and external stakeholders Attend meetings and contribute to service delivery improvements Maintain accurate, up-to-date records and documentation Support colleagues and provide cover when required General Responsibilities Ensure compliance with company procedures and relevant legislation Participate in training and continuous professional development Remain responsive to communications and operational demands, including emergencies What We're Looking For Experience working in housing, support work, or a similar role Strong organisational skills and ability to manage a high-volume caseload Excellent communication and interpersonal skills Ability to work independently and as part of a team Understanding of safeguarding and supporting vulnerable individuals (desirable) Full UK Driving Licence and access to your own vehicle (essential) Why Apply? Opportunity to make a real impact supporting vulnerable individuals Varied and rewarding role with no two days the same Supportive team environment Ongoing training and development opportunities Benefits Package 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership - cashback on health services and discounts for retailers and gyms Laptop, phone, and any other required equipment provided Mileage expenses - claimable from home 6-month probationary period Employer pension contributions (4% employer, 4% employee) Referral bonus scheme Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If you would like to find out more about the position, then please email Lucy at (url removed) for further information. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Aug 14, 2026
Full time
Housing Officer (Dispersal Accommodation) West Wales and Swansea or South Wales 32,000 - 35,000 per annum Full-time Permanent About the Role We are currently recruiting for compassionate and proactive Housing Officers to join a fast-paced and rewarding environment supporting vulnerable individuals across Wales, predominantly covering either North Wales, Swansea or Cardiff. This role focuses on supporting Service Users, ensuring their welfare, safety, and successful move-on from the dispersal accommodation. You will manage a large and varied caseload while also overseeing a portfolio of properties, ensuring they are safe, well-maintained, and compliant. This is a highly dynamic role requiring strong organisation, resilience, and a genuine passion for supporting people. If you're a dedicated and resilient individual looking to take the next step in your housing or support career in Wales then please get in touch Key Responsibilities Service User Support Manage a caseload of approximately (Apply online only) Service Users Conduct inductions and support Service Users settling into accommodation Carry out regular welfare checks and property visits Signpost individuals to relevant services such as healthcare and local support agencies Report and manage incidents, safeguarding concerns, and absconding cases Ensure timely move-on in line with contractual requirements Property & Portfolio Management Conduct property inspections and report maintenance issues Coordinate repairs and ensure properties meet health & safety standards Prepare properties for new occupants and manage voids effectively Support inventory management and minor repairs where required Collaboration & Communication Work closely with internal teams and external stakeholders Attend meetings and contribute to service delivery improvements Maintain accurate, up-to-date records and documentation Support colleagues and provide cover when required General Responsibilities Ensure compliance with company procedures and relevant legislation Participate in training and continuous professional development Remain responsive to communications and operational demands, including emergencies What We're Looking For Experience working in housing, support work, or a similar role Strong organisational skills and ability to manage a high-volume caseload Excellent communication and interpersonal skills Ability to work independently and as part of a team Understanding of safeguarding and supporting vulnerable individuals (desirable) Full UK Driving Licence and access to your own vehicle (essential) Why Apply? Opportunity to make a real impact supporting vulnerable individuals Varied and rewarding role with no two days the same Supportive team environment Ongoing training and development opportunities Benefits Package 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership - cashback on health services and discounts for retailers and gyms Laptop, phone, and any other required equipment provided Mileage expenses - claimable from home 6-month probationary period Employer pension contributions (4% employer, 4% employee) Referral bonus scheme Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If you would like to find out more about the position, then please email Lucy at (url removed) for further information. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Property Move On Specialist / Housing Officer Medway & Chatham 27,000pa - 35,000pa Full Time Permanent We are currently recruiting for a Property Move On Specialist to support the delivery of accommodation services within Children's Contracts across Kent and London. This is a varied field-based role combining property inspections, void management, compliance auditing and housing support for young people. This opportunity would suit someone with experience in housing, supported accommodation, property services or tenancy support who is highly organised, proactive and confident managing a property portfolio. The Role You will support the efficient turnaround of void properties, complete audits and inspections, manage inventory processes and ensure homes are safe, compliant and ready for re-occupation. The role will also involve supporting young people through planned move-ons and providing Housing Officer cover where required. Key Responsibilities Conduct property inspections, audits and compliance checks across a portfolio of properties Support the move-on process for young people within Children's Services accommodation Secure, log and document belongings left within void properties Produce accurate inventory reports and raise property defects Prepare properties for re-occupation within agreed timescales Liaise with Housing Officers, Repairs, Social Services and external stakeholders Escalate safeguarding, health & safety or serious property concerns appropriately Support fire risk assessment scheduling and post-inspection actions Carry out inductions for young people moving into accommodation Maintain accurate records, reports and compliance documentation Provide Housing Officer cover during periods of absence or increased demand About You Previous experience within housing, property services, tenancy support or supported accommodation Experience managing property inspections, voids or compliance processes Strong communication and organisational skills Ability to work independently across multiple sites Understanding of safeguarding and health & safety responsibilities Confident using internal systems and maintaining accurate records Flexible approach with the ability to support operational business needs Full UK driving licence and willingness to travel across Kent and London What's on Offer Varied and rewarding role within a growing organisation Opportunity to work within Children's Services and supported accommodation Ongoing training and development Supportive team environment Mileage/travel expenses where applicable If you're looking for a fast-paced role where you can make a real impact supporting vulnerable young people and maintaining high accommodation standards, please get in touch. Benefits Package 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership - cashback on health services and discounts for retailers and gyms Laptop, phone, and any other required equipment provided Mileage expenses - claimable from home 6-month probationary period Employer pension contributions (4% employer, 4% employee) Referral bonus scheme Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If you would like to find out more about the position, then please email Lucy at (url removed) for further information. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Aug 14, 2026
Full time
Property Move On Specialist / Housing Officer Medway & Chatham 27,000pa - 35,000pa Full Time Permanent We are currently recruiting for a Property Move On Specialist to support the delivery of accommodation services within Children's Contracts across Kent and London. This is a varied field-based role combining property inspections, void management, compliance auditing and housing support for young people. This opportunity would suit someone with experience in housing, supported accommodation, property services or tenancy support who is highly organised, proactive and confident managing a property portfolio. The Role You will support the efficient turnaround of void properties, complete audits and inspections, manage inventory processes and ensure homes are safe, compliant and ready for re-occupation. The role will also involve supporting young people through planned move-ons and providing Housing Officer cover where required. Key Responsibilities Conduct property inspections, audits and compliance checks across a portfolio of properties Support the move-on process for young people within Children's Services accommodation Secure, log and document belongings left within void properties Produce accurate inventory reports and raise property defects Prepare properties for re-occupation within agreed timescales Liaise with Housing Officers, Repairs, Social Services and external stakeholders Escalate safeguarding, health & safety or serious property concerns appropriately Support fire risk assessment scheduling and post-inspection actions Carry out inductions for young people moving into accommodation Maintain accurate records, reports and compliance documentation Provide Housing Officer cover during periods of absence or increased demand About You Previous experience within housing, property services, tenancy support or supported accommodation Experience managing property inspections, voids or compliance processes Strong communication and organisational skills Ability to work independently across multiple sites Understanding of safeguarding and health & safety responsibilities Confident using internal systems and maintaining accurate records Flexible approach with the ability to support operational business needs Full UK driving licence and willingness to travel across Kent and London What's on Offer Varied and rewarding role within a growing organisation Opportunity to work within Children's Services and supported accommodation Ongoing training and development Supportive team environment Mileage/travel expenses where applicable If you're looking for a fast-paced role where you can make a real impact supporting vulnerable young people and maintaining high accommodation standards, please get in touch. Benefits Package 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership - cashback on health services and discounts for retailers and gyms Laptop, phone, and any other required equipment provided Mileage expenses - claimable from home 6-month probationary period Employer pension contributions (4% employer, 4% employee) Referral bonus scheme Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If you would like to find out more about the position, then please email Lucy at (url removed) for further information. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Noble Recruiting is seeking two Technical Support Officers up to 12 month's contract to join our Compliance Team , supporting the delivery of statutory compliance services across a housing portfolio of over 8,900 properties This is an excellent opportunity for someone with strong IT, organisational and analytical skills who is looking to develop experience within housing, compliance, systems and data management. Whilst administration forms part of the role, this is not a purely administrative position. You will work alongside specialist compliance professionals supporting key safety compliance activities including gas, electrical, fire, asbestos, water hygiene and lift safety. Please note that this post requires the successful individual to be based on-site 3 days per week, increasing to four. Duties Include: Provide business, technical and administrative support to the Compliance Team. Schedule appointments and assist in the delivery of statutory compliance programmes. Monitor compliance systems, alerts and shared inboxes, escalating issues where appropriate. Receive, log and coordinate enquiries from residents, contractors and colleagues. Maintain accurate compliance records, certificates and documentation. Support data cleansing, validation and data quality improvement projects. Gather, analyse and map information across multiple systems. Assist with system improvements and compliance-related projects. Produce reports and management information using Microsoft Office applications. The experience you will bring: Highly organised with excellent attention to detail. Comfortable working with large volumes of data and information. Quick to learn new systems and processes. A confident communicator with strong customer service skills. Able to prioritise a varied workload and meet deadlines. Proactive, adaptable and keen to learn. Competent in Microsoft Outlook, Word and Excel. A team player with a positive and can-do attitude. A degree in Business, IT, Data Analytics or a related discipline would be advantageous but is not essential. Applications are welcomed from candidates with relevant skills and experience. Selection Process Due to the anticipated volume of applications, shortlisted candidates will be required to complete a pre-interview assessment designed to evaluate: Data accuracy and attention to detail IT and Excel skills Prioritisation and organisational ability Written communication skills Problem-solving and learning agility Important Notice Noble Recruiting Limited, based in Billericay, Essex, is an Equal Opportunities Employer. With over 17 years of industry experience, we specialise in permanent recruitment and the provision of temporary workers. By submitting your application, you consent to the processing of your personal data by Noble Recruiting Limited. For further details on how we manage applicant data, please refer to our Privacy Policy on our website. Application Status : Due to the high volume of applications received, if you do not hear from us within 14 days , your application has unfortunately not been successful on this occasion.
Aug 14, 2026
Seasonal
Noble Recruiting is seeking two Technical Support Officers up to 12 month's contract to join our Compliance Team , supporting the delivery of statutory compliance services across a housing portfolio of over 8,900 properties This is an excellent opportunity for someone with strong IT, organisational and analytical skills who is looking to develop experience within housing, compliance, systems and data management. Whilst administration forms part of the role, this is not a purely administrative position. You will work alongside specialist compliance professionals supporting key safety compliance activities including gas, electrical, fire, asbestos, water hygiene and lift safety. Please note that this post requires the successful individual to be based on-site 3 days per week, increasing to four. Duties Include: Provide business, technical and administrative support to the Compliance Team. Schedule appointments and assist in the delivery of statutory compliance programmes. Monitor compliance systems, alerts and shared inboxes, escalating issues where appropriate. Receive, log and coordinate enquiries from residents, contractors and colleagues. Maintain accurate compliance records, certificates and documentation. Support data cleansing, validation and data quality improvement projects. Gather, analyse and map information across multiple systems. Assist with system improvements and compliance-related projects. Produce reports and management information using Microsoft Office applications. The experience you will bring: Highly organised with excellent attention to detail. Comfortable working with large volumes of data and information. Quick to learn new systems and processes. A confident communicator with strong customer service skills. Able to prioritise a varied workload and meet deadlines. Proactive, adaptable and keen to learn. Competent in Microsoft Outlook, Word and Excel. A team player with a positive and can-do attitude. A degree in Business, IT, Data Analytics or a related discipline would be advantageous but is not essential. Applications are welcomed from candidates with relevant skills and experience. Selection Process Due to the anticipated volume of applications, shortlisted candidates will be required to complete a pre-interview assessment designed to evaluate: Data accuracy and attention to detail IT and Excel skills Prioritisation and organisational ability Written communication skills Problem-solving and learning agility Important Notice Noble Recruiting Limited, based in Billericay, Essex, is an Equal Opportunities Employer. With over 17 years of industry experience, we specialise in permanent recruitment and the provision of temporary workers. By submitting your application, you consent to the processing of your personal data by Noble Recruiting Limited. For further details on how we manage applicant data, please refer to our Privacy Policy on our website. Application Status : Due to the high volume of applications received, if you do not hear from us within 14 days , your application has unfortunately not been successful on this occasion.
Tenant Repairs Support Officer Contract: Temporary/Pilot Project Start: Mid-August Vacancies: 4 I am recruiting four Tenant Repairs Support Officers to join a new resident-focused repairs pilot launching in early September. This role will provide dedicated advocacy and support to residents experiencing complex, prolonged or high-risk repairs issues. Acting as a named point of contact, you will manage cases from referral through to resolution, coordinate with repairs teams, contractors and other housing colleagues, and ensure residents receive clear updates without having to repeatedly chase for information. Key responsibilities Act as a trusted single point of contact for residents throughout their repairs journey. Build strong relationships with residents and explain repairs processes and timescales clearly. Manage complex advocacy cases from referral through to closure. Monitor actions, milestones, risks and dependencies across each case. Escalate delays, service failures and safeguarding concerns appropriately. Work closely with repairs teams, contractors, surveyors, planners and housing colleagues. Challenge delays and drive accountability to ensure actions are completed. Identify vulnerabilities, accessibility needs and reasonable adjustments. Maintain accurate case records and contribute to pilot performance reporting. Support the reduction of complaints, repeat contact and unresolved repairs cases. Essential requirements Experience in housing, repairs, customer service, advocacy, care and support, or a related field. Experience managing complex cases involving multiple stakeholders. Experience supporting vulnerable residents or customers with diverse needs. Strong communication, relationship-building and problem-solving skills. Ability to remain calm, organised and resilient when managing a demanding caseload. Confidence challenging delays and driving actions through to completion. Good record-keeping, data management and IT skills. A resident-focused, empathetic and accountable approach. Knowledge of housing repairs processes, safeguarding, social housing regulation or the Housing Ombudsman Complaint Handling Code would be advantageous.
Aug 14, 2026
Seasonal
Tenant Repairs Support Officer Contract: Temporary/Pilot Project Start: Mid-August Vacancies: 4 I am recruiting four Tenant Repairs Support Officers to join a new resident-focused repairs pilot launching in early September. This role will provide dedicated advocacy and support to residents experiencing complex, prolonged or high-risk repairs issues. Acting as a named point of contact, you will manage cases from referral through to resolution, coordinate with repairs teams, contractors and other housing colleagues, and ensure residents receive clear updates without having to repeatedly chase for information. Key responsibilities Act as a trusted single point of contact for residents throughout their repairs journey. Build strong relationships with residents and explain repairs processes and timescales clearly. Manage complex advocacy cases from referral through to closure. Monitor actions, milestones, risks and dependencies across each case. Escalate delays, service failures and safeguarding concerns appropriately. Work closely with repairs teams, contractors, surveyors, planners and housing colleagues. Challenge delays and drive accountability to ensure actions are completed. Identify vulnerabilities, accessibility needs and reasonable adjustments. Maintain accurate case records and contribute to pilot performance reporting. Support the reduction of complaints, repeat contact and unresolved repairs cases. Essential requirements Experience in housing, repairs, customer service, advocacy, care and support, or a related field. Experience managing complex cases involving multiple stakeholders. Experience supporting vulnerable residents or customers with diverse needs. Strong communication, relationship-building and problem-solving skills. Ability to remain calm, organised and resilient when managing a demanding caseload. Confidence challenging delays and driving actions through to completion. Good record-keeping, data management and IT skills. A resident-focused, empathetic and accountable approach. Knowledge of housing repairs processes, safeguarding, social housing regulation or the Housing Ombudsman Complaint Handling Code would be advantageous.
Welfare Officer Location: Crowborough Salary: up to £34,000pa Job Type: Full-time, Permanent (48 hours per week - Nights) About the Role We are currently recruiting for Welfare Officers to join our client at their Crowborough site. This is an excellent opportunity to join an independent organisation that delivers accommodation services across the UK, supporting both central and local government, as well as the charitable sector. As a Welfare Officer, you will play a key role in providing direct advice, support, and safeguarding to Service Users (SUs) residing in temporary accommodation. You will manage an assigned caseload, ensuring welfare standards are maintained while working in line with company procedures. This role operates on a 48-hour week, consisting of 12-hour shifts: Night shifts: 19:00 - 07:00 Key Responsibilities Provide guidance and signposting to external services such as healthcare providers, shops, and support agencies Conduct regular welfare checks and site visits, reporting incidents, issues, and absconders Ensure Service Users are moved on within required timeframes Arrange transport and relocation of Service Users where required Maintain accurate records and ensure systems are up to date Manage a portfolio of accommodation properties and hotel placements Carry out monthly inspections and report maintenance issues Ensure properties meet health and safety standards at all times Coordinate and carry out minor repairs where necessary Manage property inventory and ensure items are repaired or replaced as needed Support effective void and property management through recommendations to management Benefits 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership (cashback on healthcare, retail and gym discounts) Employer pension contribution (4% employer / 4% employee) Mileage expenses (claimable from home) Company equipment provided (laptop/mobile, where required) Referral scheme Additional Information Successful applicants will be subject to DBS and CTC clearance Unfortunately, this role does not offer sponsorship under the points-based system About You We are looking for candidates who are: Compassionate and proactive, with a strong focus on safeguarding and welfare Highly organised, with the ability to manage multiple responsibilities Confident in working independently and as part of a team Experienced in housing, support work, or a similar environment (desirable) Apply Now The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service and a CTC. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. If you're interested in this opportunity, please apply with your up-to-date CV (preferably in Word format) along with a cover letter outlining your suitability for the role or email Lucy at
Aug 14, 2026
Full time
Welfare Officer Location: Crowborough Salary: up to £34,000pa Job Type: Full-time, Permanent (48 hours per week - Nights) About the Role We are currently recruiting for Welfare Officers to join our client at their Crowborough site. This is an excellent opportunity to join an independent organisation that delivers accommodation services across the UK, supporting both central and local government, as well as the charitable sector. As a Welfare Officer, you will play a key role in providing direct advice, support, and safeguarding to Service Users (SUs) residing in temporary accommodation. You will manage an assigned caseload, ensuring welfare standards are maintained while working in line with company procedures. This role operates on a 48-hour week, consisting of 12-hour shifts: Night shifts: 19:00 - 07:00 Key Responsibilities Provide guidance and signposting to external services such as healthcare providers, shops, and support agencies Conduct regular welfare checks and site visits, reporting incidents, issues, and absconders Ensure Service Users are moved on within required timeframes Arrange transport and relocation of Service Users where required Maintain accurate records and ensure systems are up to date Manage a portfolio of accommodation properties and hotel placements Carry out monthly inspections and report maintenance issues Ensure properties meet health and safety standards at all times Coordinate and carry out minor repairs where necessary Manage property inventory and ensure items are repaired or replaced as needed Support effective void and property management through recommendations to management Benefits 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership (cashback on healthcare, retail and gym discounts) Employer pension contribution (4% employer / 4% employee) Mileage expenses (claimable from home) Company equipment provided (laptop/mobile, where required) Referral scheme Additional Information Successful applicants will be subject to DBS and CTC clearance Unfortunately, this role does not offer sponsorship under the points-based system About You We are looking for candidates who are: Compassionate and proactive, with a strong focus on safeguarding and welfare Highly organised, with the ability to manage multiple responsibilities Confident in working independently and as part of a team Experienced in housing, support work, or a similar environment (desirable) Apply Now The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service and a CTC. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. If you're interested in this opportunity, please apply with your up-to-date CV (preferably in Word format) along with a cover letter outlining your suitability for the role or email Lucy at
