6 jobs found

Head of Finance Shrewsbury £70 90,000 + Car + Bonus + BUPA Seymour John has been exclusively retained to recruit a Head of Finance for Budgen Motors . Budgen Motors is a long-established, family-run automotive retail and aftersales business operating across Shrewsbury and Telford. Representing a strong portfolio of brands including Peugeot, Citroen, Renault, MG, Dacia and used cars and vans, the business has built an excellent reputation for customer service, community involvement and manufacturer performance. This is an important appointment at an exciting stage in Budgen s development. The business is pursuing significant growth opportunities, including the launch of additional Stellantis brands from a new Shrewsbury site this September, expansion in the regional business fleet market, continued development of its aftersales operation, and the adoption of automation and AI-led systems improvements. Whilst current turnover is just north of £80m, 2027 will see the business drive sales to considerably over the £100m mark. The Role Reporting to the Managing Director, the Head of Finance will lead the finance and vehicle administration function, managing a team of seven and ensuring the business has timely, accurate and commercially useful financial information. This is a hands-on senior finance role, suited to someone who is comfortable operating close to the detail while also influencing strategic and operational decision-making. The successful candidate will take ownership of management accounts, financial controls, budgets, forecasts, cash forecasting, banking relationships, stock finance, insurance matters and transactional integrity across a high-volume automotive environment. Just as importantly, they will work closely with operational teams to improve performance, strengthen processes, support profitable growth and help the business make better use of data, systems and automation. Key Responsibilities Lead, support and develop the finance and vehicle administration team. Produce timely, accurate and insightful management accounts and reporting. Maintain strong financial control across transactions, costs, manufacturer debt, warranty debt and stock-related processes. Prepare budgets, forecasts and short-term cash forecasts. Build effective relationships with sales, aftersales and operational teams to improve communication, process efficiency and commercial outcomes. Support performance improvement across areas such as parts margin, used car margin, aftersales productivity and customer retention. Lead or support finance transformation, automation and systems improvement projects. Provide financial insight into growth opportunities, including new brands, fleet development and possible acquisition opportunities. About You You will be an experienced finance leader who enjoys being close to the business, not just reporting the numbers. You will be comfortable managing the fundamentals of a well-run finance function while also challenging, influencing and improving how the business operates. Automotive retail experience would be highly relevant, although candidates from other high-volume, operationally complex environments may also be considered. Strong Excel and Microsoft 365 skills are expected, while experience with Power BI, SQL, automation tools or dealer management systems would be advantageous. Why Join Budgen Motors? This is a genuine opportunity to join a well-established, community-focused business with strong brand relationships, ambitious growth plans and a clear appetite for improvement. For the right person, there is progression available towards Finance Director, once the core finance function is operating at the right level and the role is adding broader commercial value to the business. Package Base salary: £70,000 £90,000 depending on experience and proven impact. Company car available. Modest bonus linked to agreed deliverables. Full family private BUPA healthcare. Standard pension contribution. How to Apply Seymour John is acting as sole agent for Budgen Motors on this appointment. For a confidential discussion, please contact Lee Walker.

Job Title: Renewals & Customer Service Representative Location: Formby Salary: 13,289.41 plus up to 2,000 performance related bonus per annum Job Type: Part Time, Permanent Working Hours: 18.5 hours per week Monday - Tuesday 09:00am - 17:30pm, Saturdays 09:00am - 12:30pm The Renewals Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture. The Taxi Renewals Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers Through full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business and service our customers with all complex queries. What You'll Be Doing Reviewing an allocated renewal invite list. Invite policies compliantly. Check policy data accuracy. Ensure client records are updated appropriately. Review a fair analysis of the market. Handling Inbound & Outbound Calls. Renew Policies motor policies compliantly. Auto Renew motor policies compliantly. Sell Added Value Products Compliantly. Respond to Customer Renewal Queries. What We're Looking For: Excellent IT and data entry skills. Good standard of numeracy and literacy. Ability to communicate well. Great attention to detail. Excellent administration skills. Previous sales or customer service experience. Insurance experience is preferable but not essential as full training will be provided. Excellent customer service skills, incorporating a confident and pleasant phone manner. Good organisational skills and ability to prioritise own workload effectively. Target driven. Proficient computer skills including Microsoft Excel, word and Outlook. Highly self-motivated. Pro-active thinker, able to solve problems independently as they arise. Ability to communicate well at all levels both verbally and in writing. Polite and professional. Work to targets/KPI. Team Player. Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression A Few Things to Know Before You Apply If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of; Insurance Renewals Specialist, Insurance Renewals Representative, Customer Success & Renewals Specialist, Client Services Specialist, Customer Success Specialist, Customer Experience Associate, Client Retention Specialist, Account Renewal Coordinator, Customer Support Agent, Customer Success Coordinator, Customer Service Representative may also be considered for this role.

Job Title: Renewals & Customer Service Representative Location: Formby Salary: £13,289.41 plus up to £2,000 performance related bonus per annum Job Type: Part Time, Permanent Working Hours: 18.5 hours per week Monday - Tuesday 09:00am - 17:30pm, Saturdays 09:00am - 12:30pm The Renewals Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture. The Taxi Renewals Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers Through full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business and service our customers with all complex queries. What You'll Be Doing Reviewing an allocated renewal invite list. Invite policies compliantly. Check policy data accuracy. Ensure client records are updated appropriately. Review a fair analysis of the market. Handling Inbound & Outbound Calls. Renew Policies motor policies compliantly. Auto Renew motor policies compliantly. Sell Added Value Products Compliantly. Respond to Customer Renewal Queries. What We're Looking For: Excellent IT and data entry skills. Good standard of numeracy and literacy. Ability to communicate well. Great attention to detail. Excellent administration skills. Previous sales or customer service experience. Insurance experience is preferable but not essential as full training will be provided. Excellent customer service skills, incorporating a confident and pleasant phone manner. Good organisational skills and ability to prioritise own workload effectively. Target driven. Proficient computer skills including Microsoft Excel, word and Outlook. Highly self-motivated. Pro-active thinker, able to solve problems independently as they arise. Ability to communicate well at all levels both verbally and in writing. Polite and professional. Work to targets/KPI. Team Player. Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression A Few Things to Know Before You Apply If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of; Insurance Renewals Specialist, Insurance Renewals Representative, Customer Success & Renewals Specialist, Client Services Specialist, Customer Success Specialist, Customer Experience Associate, Client Retention Specialist, Account Renewal Coordinator, Customer Support Agent, Customer Success Coordinator, Customer Service Representative may also be considered for this role.

Head of Finance Shrewsbury £70 - 90,000 + Car + Bonus + BUPA Seymour John has been exclusively retained to recruit a Head of Finance for Budgen Motors . Budgen Motors is a long-established, family-run automotive retail and aftersales business operating across Shrewsbury and Telford. Representing a strong portfolio of brands including Peugeot, Citroen, Renault, MG, Dacia and used cars and vans, the business has built an excellent reputation for customer service, community involvement and manufacturer performance. This is an important appointment at an exciting stage in Budgen's development. The business is pursuing significant growth opportunities, including the launch of additional Stellantis brands from a new Shrewsbury site this September, expansion in the regional business fleet market, continued development of its aftersales operation, and the adoption of automation and AI-led systems improvements.Whilst current turnover is just north of £80m, 2027 will see the business drive sales to considerably over the £100m mark. The Role Reporting to the Managing Director, the Head of Finance will lead the finance and vehicle administration function, managing a team of seven and ensuring the business has timely, accurate and commercially useful financial information. This is a hands-on senior finance role, suited to someone who is comfortable operating close to the detail while also influencing strategic and operational decision-making. The successful candidate will take ownership of management accounts, financial controls, budgets, forecasts, cash forecasting, banking relationships, stock finance, insurance matters and transactional integrity across a high-volume automotive environment. Just as importantly, they will work closely with operational teams to improve performance, strengthen processes, support profitable growth and help the business make better use of data, systems and automation. Key Responsibilities Lead, support and develop the finance and vehicle administration team. Produce timely, accurate and insightful management accounts and reporting. Maintain strong financial control across transactions, costs, manufacturer debt, warranty debt and stock-related processes. Prepare budgets, forecasts and short-term cash forecasts. Build effective relationships with sales, aftersales and operational teams to improve communication, process efficiency and commercial outcomes. Support performance improvement across areas such as parts margin, used car margin, aftersales productivity and customer retention. Lead or support finance transformation, automation and systems improvement projects. Provide financial insight into growth opportunities, including new brands, fleet development and possible acquisition opportunities. About You You will be an experienced finance leader who enjoys being close to the business, not just reporting the numbers. You will be comfortable managing the fundamentals of a well-run finance function while also challenging, influencing and improving how the business operates. Automotive retail experience would be highly relevant, although candidates from other high-volume, operationally complex environments may also be considered. Strong Excel and Microsoft 365 skills are expected, while experience with Power BI, SQL, automation tools or dealer management systems would be advantageous. Why Join Budgen Motors? This is a genuine opportunity to join a well-established, community-focused business with strong brand relationships, ambitious growth plans and a clear appetite for improvement. For the right person, there is progression available towards Finance Director, once the core finance function is operating at the right level and the role is adding broader commercial value to the business. Package Base salary: £70,000-£90,000 depending on experience and proven impact. Company car available. Modest bonus linked to agreed deliverables. Full family private BUPA healthcare. Standard pension contribution. How to Apply Seymour John is acting as sole agent for Budgen Motors on this appointment. For a confidential discussion, please contact Lee Walker.

Partnerships Manager This is a hybrid opportunity that can be based from either of our offices in Manchester, London or Peterborough. The purpose of this role is to maximise Markerstudy Insurance's strategic, commercial & customer objectives within the Partnership that you run, contributing to wider Insurance plans using all P&L levers and to also build a strategic level capability which enhances and consolidates the Motor, Home, Van and Pet market position, ensuring best in class relationship management. Working within an experienced and multi-skilled team, managing the relationships with renowned UK brands whose core businesses operate across the personal finance, banking and retail sectors. Key Accountabilities & Responsibilities: Support and contribute towards the delivery of the agreed annual P&L plan targets for EDBITDA, Income per Policy growth, and conversion metrics and delivery of incremental initiatives. Drive expansion of current business by generation of profitable new business volumes. Maintain strong internal & external Partner relationships to drive growth of the Motor & Home Partnerships portfolio. Collaboratively work with partners to jointly manage change agendas and implement profitable/viable initiatives ensuring adherence to legal/conduct requirements. Manage partners change delivery expectations from outset to clear delivery timescales and scope, Markerstudy Insurance s strategy and costs. Manage the incident communication process through to the Partner, customer communication and decision-making process through to completion. Maintain SLA performance in line with the partner contract and be proactive in engaging the Partner where SLAs are threatened. Manage contractual due diligence requirements such as annual audits. Hosting of peer group meetings with external partners either face to face or virtually. Manage quality drivers for the Partner, including NPS and customer experience initiatives. Determine partner outcomes and solutions to a wide range of activities or challenges, to ensure good customer outcomes are maintained. Deliver on Partner contractual governance requirements. Skills, Experience & Knowledge: Experience of partnership management and track record of delivery. Ability to navigate complex documentation (such as Partner contracts). Understanding of the regulatory environment. Self-motivated, resilient; strong work ethic, you thrive in a dynamic, fast-paced environment and persevere through setbacks. Exemplary people skills, able to work with diverse internal and external stakeholders. Insurance or financial services industry experience (advantageous). Why us? Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as (url removed), Go Compare and Compare the Market, via our broker partners. What we offer in return? A collaborative and fast paced work environment Private medical health care plan 28 days annual leave plus of Bank Holidays and the ability to buy holiday A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary

Partnerships Manager This is a hybrid opportunity that can be based from either of our offices in Manchester, London or Peterborough. The purpose of this role is to maximise Markerstudy Insurance's strategic, commercial & customer objectives within the Partnership that you run, contributing to wider Insurance plans using all P&L levers and to also build a strategic level capability which enhances and consolidates the Motor, Home, Van and Pet market position, ensuring best in class relationship management. Working within an experienced and multi-skilled team, managing the relationships with renowned UK brands whose core businesses operate across the personal finance, banking and retail sectors. Key Accountabilities & Responsibilities: Support and contribute towards the delivery of the agreed annual P&L plan targets for EDBITDA, Income per Policy growth, and conversion metrics and delivery of incremental initiatives. Drive expansion of current business by generation of profitable new business volumes. Maintain strong internal & external Partner relationships to drive growth of the Motor & Home Partnerships portfolio. Collaboratively work with partners to jointly manage change agendas and implement profitable/viable initiatives ensuring adherence to legal/conduct requirements. Manage partners change delivery expectations from outset to clear delivery timescales and scope, Markerstudy Insurance s strategy and costs. Manage the incident communication process through to the Partner, customer communication and decision-making process through to completion. Maintain SLA performance in line with the partner contract and be proactive in engaging the Partner where SLAs are threatened. Manage contractual due diligence requirements such as annual audits. Hosting of peer group meetings with external partners either face to face or virtually. Manage quality drivers for the Partner, including NPS and customer experience initiatives. Determine partner outcomes and solutions to a wide range of activities or challenges, to ensure good customer outcomes are maintained. Deliver on Partner contractual governance requirements. Skills, Experience & Knowledge: Experience of partnership management and track record of delivery. Ability to navigate complex documentation (such as Partner contracts). Understanding of the regulatory environment. Self-motivated, resilient; strong work ethic, you thrive in a dynamic, fast-paced environment and persevere through setbacks. Exemplary people skills, able to work with diverse internal and external stakeholders. Insurance or financial services industry experience (advantageous). Why us? Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as (url removed), Go Compare and Compare the Market, via our broker partners. What we offer in return? A collaborative and fast paced work environment Private medical health care plan 28 days annual leave plus of Bank Holidays and the ability to buy holiday A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary