Halton Borough Council's Planning Policy team is looking for an experienced and motivated Principal Planning Policy Officer to join its small and collaborative team. This is an exciting opportunity to play a key role in shaping the future development of Halton. You will be responsible for helping to maintain the current Delivery and Allocations Local Plan (DALP) while contributing to the development of a new revised Local Plan. Working within the context of the National Planning Policy Framework (NPPF) and Planning Practice Guidance (PPG), you will help ensure that Halton's planning policies support the Council's aspirations for growth across the borough, whilst also contributing to the wider ambitions of the Liverpool City Region . You will bring substantial experience in planning policy and Local Plan preparation, together with the ability to provide professional advice, lead projects and support the development of more junior members of the team. Key Responsibilities As Principal Planning Policy Officer, you will: Act as a principal adviser to the Council on a range of planning policy matters, developing and implementing work programmes aligned with service objectives. Take day-to-day responsibility for supervising Planning Policy and Assistant Planning Policy Officers, providing advice, guidance and on-the-job support. Allocate and oversee work in agreement with the Lead Planning Policy Officer and Service Manager for Planning Policy and Transport Strategy. Lead multidisciplinary and multi-agency project teams to deliver agreed work programmes. Contribute to the preparation, review and development of Local Plans, including undertaking site assessments. Apply your knowledge of the NPPF and PPG to the development and monitoring of Local Plans. Undertake or commission research and evidence gathering to support policy and strategy development. Consult and engage with Council departments, partners, residents, service users and other stakeholders. Develop and promote strategies, policies, procedures and action plans. Establish systems to monitor the progress and effectiveness of policies and strategies. Keep up to date with current and forthcoming legislation, guidance and policy developments, assessing their implications for Halton. Develop effective partnership working and support the development and management of strategic partnerships where required. Identify resource implications associated with policy implementation and contribute to budget preparation, funding bids and partnership funding processes. Contribute to corporate policies and processes, including business continuity, risk assessments, equality impact assessments and service plans. Prepare and present reports to senior managers, elected members and partners. Represent the Council at external meetings, partnerships and other relevant forums. Promote equality, diversity and inclusion across the Council and wider community. About You We are looking for an experienced planning professional with substantial experience in planning policy and Local Plan development . You will ideally have: An RTPI-accredited Planning Degree . A Master's Degree in Town and Country Planning or equivalent. MRTPI membership . Significant experience working in planning policy. Experience of Local Plan development from conception through to adoption. Experience of planning policy development and preparation of evidence-based policies. Experience of Local Plan site assessments. Strong working knowledge of the NPPF and Planning Practice Guidance (PPG) . Strong research, analytical and report-writing skills. The ability to interpret complex information and communicate it clearly to a range of audiences. Experience of community engagement and consultation. Strong project management and organisational skills. The ability to manage your own workload and work effectively to deadlines. Experience of supporting, mentoring or supervising junior colleagues. Excellent communication and partnership-working skills. A commitment to maintaining your professional knowledge and supporting the development of others. A full driving licence and access to a vehicle are essential, as the role involves regular travel across the borough and, on occasion, further afield. Reasonable adjustments will be considered where appropriate in accordance with the Equality Act. Why Join Halton Borough Council? This is a fantastic opportunity to make a meaningful contribution to the future growth and development of Halton, working on strategic planning policy that will shape the borough for years to come. You will join a supportive and collaborative Planning Policy team where your expertise will be valued, whilst having the opportunity to work on significant Local Plan and policy development projects. Connect2Halton is a trading style of Halton & Kent Commercial Services LLP- A joint venture between Halton Borough Council & Commercial Services Kent Ltd. Connect2Halton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Aug 11, 2026
Seasonal
Halton Borough Council's Planning Policy team is looking for an experienced and motivated Principal Planning Policy Officer to join its small and collaborative team. This is an exciting opportunity to play a key role in shaping the future development of Halton. You will be responsible for helping to maintain the current Delivery and Allocations Local Plan (DALP) while contributing to the development of a new revised Local Plan. Working within the context of the National Planning Policy Framework (NPPF) and Planning Practice Guidance (PPG), you will help ensure that Halton's planning policies support the Council's aspirations for growth across the borough, whilst also contributing to the wider ambitions of the Liverpool City Region . You will bring substantial experience in planning policy and Local Plan preparation, together with the ability to provide professional advice, lead projects and support the development of more junior members of the team. Key Responsibilities As Principal Planning Policy Officer, you will: Act as a principal adviser to the Council on a range of planning policy matters, developing and implementing work programmes aligned with service objectives. Take day-to-day responsibility for supervising Planning Policy and Assistant Planning Policy Officers, providing advice, guidance and on-the-job support. Allocate and oversee work in agreement with the Lead Planning Policy Officer and Service Manager for Planning Policy and Transport Strategy. Lead multidisciplinary and multi-agency project teams to deliver agreed work programmes. Contribute to the preparation, review and development of Local Plans, including undertaking site assessments. Apply your knowledge of the NPPF and PPG to the development and monitoring of Local Plans. Undertake or commission research and evidence gathering to support policy and strategy development. Consult and engage with Council departments, partners, residents, service users and other stakeholders. Develop and promote strategies, policies, procedures and action plans. Establish systems to monitor the progress and effectiveness of policies and strategies. Keep up to date with current and forthcoming legislation, guidance and policy developments, assessing their implications for Halton. Develop effective partnership working and support the development and management of strategic partnerships where required. Identify resource implications associated with policy implementation and contribute to budget preparation, funding bids and partnership funding processes. Contribute to corporate policies and processes, including business continuity, risk assessments, equality impact assessments and service plans. Prepare and present reports to senior managers, elected members and partners. Represent the Council at external meetings, partnerships and other relevant forums. Promote equality, diversity and inclusion across the Council and wider community. About You We are looking for an experienced planning professional with substantial experience in planning policy and Local Plan development . You will ideally have: An RTPI-accredited Planning Degree . A Master's Degree in Town and Country Planning or equivalent. MRTPI membership . Significant experience working in planning policy. Experience of Local Plan development from conception through to adoption. Experience of planning policy development and preparation of evidence-based policies. Experience of Local Plan site assessments. Strong working knowledge of the NPPF and Planning Practice Guidance (PPG) . Strong research, analytical and report-writing skills. The ability to interpret complex information and communicate it clearly to a range of audiences. Experience of community engagement and consultation. Strong project management and organisational skills. The ability to manage your own workload and work effectively to deadlines. Experience of supporting, mentoring or supervising junior colleagues. Excellent communication and partnership-working skills. A commitment to maintaining your professional knowledge and supporting the development of others. A full driving licence and access to a vehicle are essential, as the role involves regular travel across the borough and, on occasion, further afield. Reasonable adjustments will be considered where appropriate in accordance with the Equality Act. Why Join Halton Borough Council? This is a fantastic opportunity to make a meaningful contribution to the future growth and development of Halton, working on strategic planning policy that will shape the borough for years to come. You will join a supportive and collaborative Planning Policy team where your expertise will be valued, whilst having the opportunity to work on significant Local Plan and policy development projects. Connect2Halton is a trading style of Halton & Kent Commercial Services LLP- A joint venture between Halton Borough Council & Commercial Services Kent Ltd. Connect2Halton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Adecco are pleased to be recruiting for an Administrative Support to Audit & Inspection Team within the North Wales Police Force Location: Colwyn Bay Contract Type: Temporary (June 2027) Hourly Rate: 14.10 per hour Working Pattern: Full Time, Monday to Friday 37 hours per week Are you an organised, detail-oriented individual looking to make a difference in the public sector? Join our Audit & Inspection Team and play a vital role in supporting essential operations that impact our community! Overall Purpose of the Job: As an Administrative Support member of the Audit & Inspection Team, your primary responsibility will be to ensure all administrative needs are met. You'll be the backbone of our operations, facilitating smooth communication and logistics. Key Responsibilities: Take meeting minutes and prepare agendas to keep our team on track. Populate spreadsheets and extract information from reports for efficient data management. Arrange meetings, manage calendars, and coordinate logistics for HMICFRS Inspections, including access and parking. Handle all incoming and outgoing correspondence and telephone calls, ensuring proper filing and documentation. Manage team diaries, including appointments, meeting arrangements, and travel bookings when necessary. Liaise with relevant partners to arrange meetings on behalf of the team. Promote and comply with North Wales Police policies on equal opportunities and health and safety in all interactions. Distribute post and perform other duties as directed by your supervisory officer. Minimum Criteria for the Role: To thrive in this position, you should possess: NVQ Level II in Administration or equivalent qualification and relevant experience. Competent working knowledge of Microsoft Office applications, especially Word and Excel. Strong communication skills for liaising with external agencies and internal departments, both verbally and in writing. Proven numeric skills to manage data effectively. The ability to work independently with minimal supervision while using your initiative. A calm and constructive approach to working under pressure. Discretion and confidentiality in handling sensitive information. A self-motivated attitude with the ability to maintain high standards. Welsh language proficiency at Level 2, both verbally and in writing. Perks of Joining Our Team: Hybrid Working: Enjoy the flexibility of a hybrid work model that promotes work-life balance. Professional Development: Opportunities for training and personal growth within the public sector. Supportive Environment: Be part of a team that values your contributions and fosters a positive work culture. Community Impact: Engage in meaningful work that supports our local community and public safety. If you're ready to step into a role that combines administrative expertise with a commitment to public service, we want to hear from you! How to Apply: Please submit your CV and a cover letter detailing your relevant experience and why you're the perfect fit for our team. Join us in making a difference-apply today! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Aug 11, 2026
Seasonal
Adecco are pleased to be recruiting for an Administrative Support to Audit & Inspection Team within the North Wales Police Force Location: Colwyn Bay Contract Type: Temporary (June 2027) Hourly Rate: 14.10 per hour Working Pattern: Full Time, Monday to Friday 37 hours per week Are you an organised, detail-oriented individual looking to make a difference in the public sector? Join our Audit & Inspection Team and play a vital role in supporting essential operations that impact our community! Overall Purpose of the Job: As an Administrative Support member of the Audit & Inspection Team, your primary responsibility will be to ensure all administrative needs are met. You'll be the backbone of our operations, facilitating smooth communication and logistics. Key Responsibilities: Take meeting minutes and prepare agendas to keep our team on track. Populate spreadsheets and extract information from reports for efficient data management. Arrange meetings, manage calendars, and coordinate logistics for HMICFRS Inspections, including access and parking. Handle all incoming and outgoing correspondence and telephone calls, ensuring proper filing and documentation. Manage team diaries, including appointments, meeting arrangements, and travel bookings when necessary. Liaise with relevant partners to arrange meetings on behalf of the team. Promote and comply with North Wales Police policies on equal opportunities and health and safety in all interactions. Distribute post and perform other duties as directed by your supervisory officer. Minimum Criteria for the Role: To thrive in this position, you should possess: NVQ Level II in Administration or equivalent qualification and relevant experience. Competent working knowledge of Microsoft Office applications, especially Word and Excel. Strong communication skills for liaising with external agencies and internal departments, both verbally and in writing. Proven numeric skills to manage data effectively. The ability to work independently with minimal supervision while using your initiative. A calm and constructive approach to working under pressure. Discretion and confidentiality in handling sensitive information. A self-motivated attitude with the ability to maintain high standards. Welsh language proficiency at Level 2, both verbally and in writing. Perks of Joining Our Team: Hybrid Working: Enjoy the flexibility of a hybrid work model that promotes work-life balance. Professional Development: Opportunities for training and personal growth within the public sector. Supportive Environment: Be part of a team that values your contributions and fosters a positive work culture. Community Impact: Engage in meaningful work that supports our local community and public safety. If you're ready to step into a role that combines administrative expertise with a commitment to public service, we want to hear from you! How to Apply: Please submit your CV and a cover letter detailing your relevant experience and why you're the perfect fit for our team. Join us in making a difference-apply today! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Technical Support Officer - Housing Services Employer: Hackney Council Service: Building Maintenance & Estate Environment (Responsive Repairs) PAY: 172.37 A Day PAYE / 232.28 Start: ASAP Location: Hackney E8 About the Role The London Borough of Hackney is seeking a proactive, resident-focused Technical Support Officer to join our responsive repairs team. In this role, you will help maintain a portfolio of approximately 5,000 social housing units, including estate environs and leaseholder liabilities. You will play a crucial part in investigating defects, specifying remedial works, overseeing contractor progress, and ensuring high-quality, compliant repair outcomes for our residents. Key Responsibilities Surveys & Inspections: Conduct property inspections to identify technical defects (such as dampness), specify repair works, produce accurate estimates, and plan maintenance programmes. Contractor & Project Oversight: Monitor work carried out by contractors and the Direct Labour Organisation (DLO), performing post-inspections to ensure quality, health and safety compliance, and minimal disruption to residents. Resident & Stakeholder Engagement: Serve as a clear, empathetic point of contact for residents. Manage complaints, answer enquiries from Councillors and the public, and attend Area Panels or public forums. Service Delivery: Support the Repairs Call Centre on a duty rota basis, coordinate the "repairs journey" from start to finish, and assist with Section 20 leaseholder consultation processes. Compliance & Administration: Maintain repairs histories, manage process controls and budgets, and adhere to Health & Safety legislation, CDM 2015 regulations, and Council policies. Key Requirements Experience & Qualifications Building-related qualification (HND/HNC) or equivalent experience gained in a similar building maintenance role. Demonstrated experience working within a diverse community, liaising with tenants, leaseholders, contractors, and internal teams. Experience in conducting property inspections, writing defect specifications, and preparing estimates. Skills & Knowledge Deep technical knowledge of construction details and defect pathology across domestic dwellings, including high-rise developments. Solid understanding of Health & Safety regulations, including CDM 2015. Knowledge of Disrepair, EPA, Party Wall legislation, or Section 20 consultation is highly desirable. Proficiency in applying Schedule of Rates, recording payments, and using spreadsheets/databases. Strong communication, negotiation, and presentation skills. Flexibility to attend evening meetings when required. Desirable: Full UK driving licence and access to a personal vehicle for site visits. Our Values & Culture At Hackney, we aim to build a place that celebrates diversity and ensures everyone feels valued, included, and involved. We look for candidates who embody our core values: Proud, Ambitious, Pioneering, Open, Proactive, and Inclusive Resident-Centric: Committed to delivering excellent customer service with empathy and clarity. Accountable & Safe: Dedicated to health and safety, zero tolerance for discrimination, and taking ownership of projects from start to finish. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Aug 11, 2026
Seasonal
Technical Support Officer - Housing Services Employer: Hackney Council Service: Building Maintenance & Estate Environment (Responsive Repairs) PAY: 172.37 A Day PAYE / 232.28 Start: ASAP Location: Hackney E8 About the Role The London Borough of Hackney is seeking a proactive, resident-focused Technical Support Officer to join our responsive repairs team. In this role, you will help maintain a portfolio of approximately 5,000 social housing units, including estate environs and leaseholder liabilities. You will play a crucial part in investigating defects, specifying remedial works, overseeing contractor progress, and ensuring high-quality, compliant repair outcomes for our residents. Key Responsibilities Surveys & Inspections: Conduct property inspections to identify technical defects (such as dampness), specify repair works, produce accurate estimates, and plan maintenance programmes. Contractor & Project Oversight: Monitor work carried out by contractors and the Direct Labour Organisation (DLO), performing post-inspections to ensure quality, health and safety compliance, and minimal disruption to residents. Resident & Stakeholder Engagement: Serve as a clear, empathetic point of contact for residents. Manage complaints, answer enquiries from Councillors and the public, and attend Area Panels or public forums. Service Delivery: Support the Repairs Call Centre on a duty rota basis, coordinate the "repairs journey" from start to finish, and assist with Section 20 leaseholder consultation processes. Compliance & Administration: Maintain repairs histories, manage process controls and budgets, and adhere to Health & Safety legislation, CDM 2015 regulations, and Council policies. Key Requirements Experience & Qualifications Building-related qualification (HND/HNC) or equivalent experience gained in a similar building maintenance role. Demonstrated experience working within a diverse community, liaising with tenants, leaseholders, contractors, and internal teams. Experience in conducting property inspections, writing defect specifications, and preparing estimates. Skills & Knowledge Deep technical knowledge of construction details and defect pathology across domestic dwellings, including high-rise developments. Solid understanding of Health & Safety regulations, including CDM 2015. Knowledge of Disrepair, EPA, Party Wall legislation, or Section 20 consultation is highly desirable. Proficiency in applying Schedule of Rates, recording payments, and using spreadsheets/databases. Strong communication, negotiation, and presentation skills. Flexibility to attend evening meetings when required. Desirable: Full UK driving licence and access to a personal vehicle for site visits. Our Values & Culture At Hackney, we aim to build a place that celebrates diversity and ensures everyone feels valued, included, and involved. We look for candidates who embody our core values: Proud, Ambitious, Pioneering, Open, Proactive, and Inclusive Resident-Centric: Committed to delivering excellent customer service with empathy and clarity. Accountable & Safe: Dedicated to health and safety, zero tolerance for discrimination, and taking ownership of projects from start to finish. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Practice Manager / Compliance Officer, Cambridgeshire - An exciting opportunity has arisen for an experienced Practice Manager / Compliance Officer to join a well-established and highly regarded law firm. Working closely with the firm's Partners, you will play a pivotal role in the day-to-day operational management of the practice, ensuring the business continues to meet its regulatory obligations while supporting its ongoing success. JOB TITLE: Practice Manager / Compliance Officer LOCATION: Cambridgeshire SALARY: £DOE THE ROLE: This is a varied and rewarding position, offering significant responsibility across all aspects of practice management and legal compliance. Working closely with the Partners and senior leadership team, you will oversee the firm's compliance framework, support the smooth running of the practice and help ensure the business continues to operate efficiently and in line with all regulatory requirements. Your responsibilities will include: • Managing and developing the firm's compliance processes and procedures. • Ensuring compliance with SRA regulations and other relevant legislation. • Advising Partners and staff on regulatory and risk management matters. • Monitoring policies, procedures and best practice across the firm. • Assisting with audits, file reviews and compliance reporting. • Supporting the operational management of the practice and contributing to continuous improvement initiatives. This is an excellent opportunity for someone who enjoys working strategically while remaining involved in the day-to-day management of a successful legal practice. THE CANDIDATE: The successful candidate will have experience within a legal compliance or practice management environment and possess a thorough understanding of regulatory requirements within the legal sector. You will be: • An experienced Practice Manager, Compliance Officer or legal professional with compliance responsibilities. • Knowledgeable in SRA regulations, risk management and legal compliance. • Highly organised with exceptional attention to detail. • A confident communicator, capable of building effective relationships across all levels of the firm. • Proactive, commercially aware and able to identify opportunities to improve processes and efficiency. THE FIRM This respected law firm has built an excellent reputation for delivering outstanding client service and fostering a collaborative, supportive working environment. The Partners are committed to investing in both their people and the continued development of the practice, making this an excellent opportunity for someone looking to take on a key leadership role outside of fee earning. Offering a varied workload, genuine responsibility and the opportunity to influence the future direction of the firm, this is an excellent opportunity for an experienced Practice Manager or Compliance professional looking to make a real impact. HOW TO APPLY: Contact Cassie Huxtable at eNL on or email with your CV, or simply call for a confidential discussion. eNL will never share your CV with a third party without your express permission. As part of our candidate care process, we aim to respond to all applications in 7 days. If you have not been contacted within this timescale, your application has been unsuccessful on this occasion. Please note our advertisements use PQE/salary levels purely as a guide. At eNL we value diversity and inclusion. We want to attract people at all levels and encourage applications from all suitably qualified candidates whatever your ethnicity, religion, age, physical or mental disability, sexual orientation, gender identity or any characteristics protected by law in the jurisdictions in which we operate.
Aug 11, 2026
Full time
Practice Manager / Compliance Officer, Cambridgeshire - An exciting opportunity has arisen for an experienced Practice Manager / Compliance Officer to join a well-established and highly regarded law firm. Working closely with the firm's Partners, you will play a pivotal role in the day-to-day operational management of the practice, ensuring the business continues to meet its regulatory obligations while supporting its ongoing success. JOB TITLE: Practice Manager / Compliance Officer LOCATION: Cambridgeshire SALARY: £DOE THE ROLE: This is a varied and rewarding position, offering significant responsibility across all aspects of practice management and legal compliance. Working closely with the Partners and senior leadership team, you will oversee the firm's compliance framework, support the smooth running of the practice and help ensure the business continues to operate efficiently and in line with all regulatory requirements. Your responsibilities will include: • Managing and developing the firm's compliance processes and procedures. • Ensuring compliance with SRA regulations and other relevant legislation. • Advising Partners and staff on regulatory and risk management matters. • Monitoring policies, procedures and best practice across the firm. • Assisting with audits, file reviews and compliance reporting. • Supporting the operational management of the practice and contributing to continuous improvement initiatives. This is an excellent opportunity for someone who enjoys working strategically while remaining involved in the day-to-day management of a successful legal practice. THE CANDIDATE: The successful candidate will have experience within a legal compliance or practice management environment and possess a thorough understanding of regulatory requirements within the legal sector. You will be: • An experienced Practice Manager, Compliance Officer or legal professional with compliance responsibilities. • Knowledgeable in SRA regulations, risk management and legal compliance. • Highly organised with exceptional attention to detail. • A confident communicator, capable of building effective relationships across all levels of the firm. • Proactive, commercially aware and able to identify opportunities to improve processes and efficiency. THE FIRM This respected law firm has built an excellent reputation for delivering outstanding client service and fostering a collaborative, supportive working environment. The Partners are committed to investing in both their people and the continued development of the practice, making this an excellent opportunity for someone looking to take on a key leadership role outside of fee earning. Offering a varied workload, genuine responsibility and the opportunity to influence the future direction of the firm, this is an excellent opportunity for an experienced Practice Manager or Compliance professional looking to make a real impact. HOW TO APPLY: Contact Cassie Huxtable at eNL on or email with your CV, or simply call for a confidential discussion. eNL will never share your CV with a third party without your express permission. As part of our candidate care process, we aim to respond to all applications in 7 days. If you have not been contacted within this timescale, your application has been unsuccessful on this occasion. Please note our advertisements use PQE/salary levels purely as a guide. At eNL we value diversity and inclusion. We want to attract people at all levels and encourage applications from all suitably qualified candidates whatever your ethnicity, religion, age, physical or mental disability, sexual orientation, gender identity or any characteristics protected by law in the jurisdictions in which we operate.
Halton Borough Council is looking for an experienced and motivated Lead Officer - Planning & Transport Policy to join its Planning and Transport Strategy team. This is a senior opportunity to take a leading role in the development and delivery of Halton's new Local Plan , ensuring that planning and transport policies reflect the latest legislation, regulations and national guidance whilst supporting the Council's ambitions for the future of the borough. Reporting to the Service Manager - Planning and Transport Strategy , you will lead and manage a small team of policy planners responsible for the development, production and maintenance of planning and transport policy and strategy documents, including the Local Development Framework. You will play a key role in leading the production of Local Plan and policy documents, monitoring their implementation and ensuring that the Council's policy function is delivered effectively. You will also provide professional planning policy advice to senior management, elected Members, Council committees and external partners. This is an excellent opportunity for an experienced planning professional with strong leadership and Local Authority experience to make a significant contribution to the future development of Halton. Key Responsibilities As Lead Officer - Planning & Transport Policy, you will: Lead the preparation and delivery of the new Local Plan, including consultation, examination, adoption, presentation, monitoring and review. Lead the development and maintenance of the Local Development Framework and associated Development Plan Documents. Manage and oversee the production of planning and transport policy and strategy documents. Prepare, monitor and review operational work programmes and project plans. Work proactively with Council departments and external partnerships on policy areas that cross organisational boundaries. Lead, manage and support a small team of planning policy professionals. Monitor team performance and establish clear targets and objectives to ensure continuous service improvement. Regularly monitor, evaluate and report on team and service performance. Support, motivate and develop team members to deliver the Council's policy objectives. Deputise for the Service Manager and Head of Service when required. Attend Council, committee, public and other relevant meetings, including occasional evening and weekend meetings. Coordinate internal training and ensure colleagues are kept informed of evolving and new planning regulations, legislation and policy. Lead and participate in cross-departmental working parties and project teams. Represent the Council at meetings with external bodies, agencies, partners and other stakeholders. Represent the Council at public inquiries where appropriate. Provide professional planning policy advice to elected Members, Boards, working groups, senior management and partners. Undertake or commission research to develop a robust evidence base for planning and transport policy and strategy. Build and maintain positive relationships with internal and external stakeholders at both local and regional level. Network effectively with other authorities, agencies, departments and relevant organisations to ensure information and best practice are shared. Respond constructively and within appropriate timescales to enquiries, complaints and Freedom of Information requests. Undertake any other duties and responsibilities appropriate to the level and nature of the role. About You We are looking for an experienced planning professional who can demonstrate strong leadership, technical expertise and the ability to operate confidently within a Local Authority environment. You will ideally have: A degree or equivalent qualification relevant to the area of responsibility and be eligible for membership of the Royal Town Planning Institute (RTPI) , or equivalent relevant professional experience within a Local Authority setting. Significant experience working within planning policy, ideally with experience of Local Plan development and delivery. Experience of working with elected Members and senior management. Proven people management experience, with the ability to motivate, develop and support staff. Strong project and programme management skills. Experience of budget management, including the ability to secure additional funding and make effective use of available resources. Detailed specialist knowledge and understanding of relevant planning legislation, regulations, standards, specifications and codes. A strong understanding of current and emerging planning policy and legislative developments. Excellent written, verbal and presentation skills. The confidence and ability to represent the Council effectively at meetings, committees, public inquiries and with external organisations. Strong organisational skills and the ability to manage competing priorities and deadlines. The ability to build effective relationships and work collaboratively across departments and organisations. Essential Requirement As the role involves regular travel across the borough and occasionally further afield, a full driving licence and access to a vehicle are essential . Where appropriate, reasonable adjustments will be made in accordance with the provisions of the Equality Act. Why Join Halton Borough Council? This is a fantastic opportunity to take a senior role in shaping the future of planning and transport policy across Halton. You will be responsible for leading a key policy function, managing a dedicated team and playing a central role in the development and delivery of the Council's new Local Plan. The role also provides the opportunity to work closely with elected Members, senior leaders, regional partners and external organisations on strategic issues affecting the borough. If you are an experienced planning professional looking for a challenging and rewarding opportunity where you can make a real impact, we would love to hear from you. Connect2Halton is a trading style of Halton & Kent Commercial Services LLP- A joint venture between Halton Borough Council & Commercial Services Kent Ltd. Connect2Halton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Aug 11, 2026
Seasonal
Halton Borough Council is looking for an experienced and motivated Lead Officer - Planning & Transport Policy to join its Planning and Transport Strategy team. This is a senior opportunity to take a leading role in the development and delivery of Halton's new Local Plan , ensuring that planning and transport policies reflect the latest legislation, regulations and national guidance whilst supporting the Council's ambitions for the future of the borough. Reporting to the Service Manager - Planning and Transport Strategy , you will lead and manage a small team of policy planners responsible for the development, production and maintenance of planning and transport policy and strategy documents, including the Local Development Framework. You will play a key role in leading the production of Local Plan and policy documents, monitoring their implementation and ensuring that the Council's policy function is delivered effectively. You will also provide professional planning policy advice to senior management, elected Members, Council committees and external partners. This is an excellent opportunity for an experienced planning professional with strong leadership and Local Authority experience to make a significant contribution to the future development of Halton. Key Responsibilities As Lead Officer - Planning & Transport Policy, you will: Lead the preparation and delivery of the new Local Plan, including consultation, examination, adoption, presentation, monitoring and review. Lead the development and maintenance of the Local Development Framework and associated Development Plan Documents. Manage and oversee the production of planning and transport policy and strategy documents. Prepare, monitor and review operational work programmes and project plans. Work proactively with Council departments and external partnerships on policy areas that cross organisational boundaries. Lead, manage and support a small team of planning policy professionals. Monitor team performance and establish clear targets and objectives to ensure continuous service improvement. Regularly monitor, evaluate and report on team and service performance. Support, motivate and develop team members to deliver the Council's policy objectives. Deputise for the Service Manager and Head of Service when required. Attend Council, committee, public and other relevant meetings, including occasional evening and weekend meetings. Coordinate internal training and ensure colleagues are kept informed of evolving and new planning regulations, legislation and policy. Lead and participate in cross-departmental working parties and project teams. Represent the Council at meetings with external bodies, agencies, partners and other stakeholders. Represent the Council at public inquiries where appropriate. Provide professional planning policy advice to elected Members, Boards, working groups, senior management and partners. Undertake or commission research to develop a robust evidence base for planning and transport policy and strategy. Build and maintain positive relationships with internal and external stakeholders at both local and regional level. Network effectively with other authorities, agencies, departments and relevant organisations to ensure information and best practice are shared. Respond constructively and within appropriate timescales to enquiries, complaints and Freedom of Information requests. Undertake any other duties and responsibilities appropriate to the level and nature of the role. About You We are looking for an experienced planning professional who can demonstrate strong leadership, technical expertise and the ability to operate confidently within a Local Authority environment. You will ideally have: A degree or equivalent qualification relevant to the area of responsibility and be eligible for membership of the Royal Town Planning Institute (RTPI) , or equivalent relevant professional experience within a Local Authority setting. Significant experience working within planning policy, ideally with experience of Local Plan development and delivery. Experience of working with elected Members and senior management. Proven people management experience, with the ability to motivate, develop and support staff. Strong project and programme management skills. Experience of budget management, including the ability to secure additional funding and make effective use of available resources. Detailed specialist knowledge and understanding of relevant planning legislation, regulations, standards, specifications and codes. A strong understanding of current and emerging planning policy and legislative developments. Excellent written, verbal and presentation skills. The confidence and ability to represent the Council effectively at meetings, committees, public inquiries and with external organisations. Strong organisational skills and the ability to manage competing priorities and deadlines. The ability to build effective relationships and work collaboratively across departments and organisations. Essential Requirement As the role involves regular travel across the borough and occasionally further afield, a full driving licence and access to a vehicle are essential . Where appropriate, reasonable adjustments will be made in accordance with the provisions of the Equality Act. Why Join Halton Borough Council? This is a fantastic opportunity to take a senior role in shaping the future of planning and transport policy across Halton. You will be responsible for leading a key policy function, managing a dedicated team and playing a central role in the development and delivery of the Council's new Local Plan. The role also provides the opportunity to work closely with elected Members, senior leaders, regional partners and external organisations on strategic issues affecting the borough. If you are an experienced planning professional looking for a challenging and rewarding opportunity where you can make a real impact, we would love to hear from you. Connect2Halton is a trading style of Halton & Kent Commercial Services LLP- A joint venture between Halton Borough Council & Commercial Services Kent Ltd. Connect2Halton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
As the Head of Portfolio Demand and Mobilisation, you will play a key role within the Digital Transformation function at Thames Water, leading the end-to-end demand management, business engagement, and mobilisation of strategic digital and technology initiatives. Working closely with the Chief Information Officer (CIO), Chief Technology Officer (CTO), Chief Information Security Officer (CISO), Digital Leadership Team, senior business stakeholders, and external partners, you will ensure business demand is effectively shaped, prioritised, and mobilised into delivery. This role contributes to Thames Water's Digital Transformation by providing strategic leadership across portfolio demand, governance, stakeholder engagement, and mobilisation activities. You will lead the Portfolio Demand and Mobilisation team, acting as the front door into Digital, ensuring initiatives align with organisational objectives, investment priorities, and business outcomes while driving collaboration, standardisation, and continuous improvement across the portfolio. What you'll be doing as the Head of Portfolio Demand and Mobilisation Lead, mentor, and develop the Portfolio Demand and Mobilisation team, fostering a culture of collaboration, continuous improvement, and strategic business partnership. Act as a trusted advisor to senior business stakeholders, influencing strategic decisions and articulating the long-term value of digital and technology initiatives. Lead the end-to-end demand management process, ensuring business demand is effectively shaped, scoped, prioritised, estimated, and mobilised into delivery. Own the Digital front door, providing a clear engagement model for business stakeholders, customers, and vendors. Develop and maintain integrated business and Digital roadmaps that align strategic objectives, investment priorities, and delivery plans. Oversee the mobilisation of complex business and technology programmes from initial concept through to delivery handover, supporting benefits definition and early impact assessments. Build strong strategic relationships with business leaders, project sponsors, and external vendors to maximise value and delivery outcomes. Support governance frameworks and demand management processes to enable effective prioritisation, investment decisions, and resource allocation across the portfolio. Work closely with Enterprise Architecture and Digital stakeholders to develop solution options and secure business alignment. Drive standardisation and reusability across business capabilities and Digital services. Support AMP planning and annual budgeting processes, ensuring investment decisions align with strategic priorities. Influence alignment between Business and Digital roadmaps to maximise value delivery across the organisation. Promote continuous improvement across portfolio demand, mobilisation, and business engagement processes. Base location - Hybrid - Clearwater Court, Reading. Working pattern - 36 hours Monday to Friday. What you should bring to the role Significant senior leadership experience within digital, technology, or transformation environments, with responsibility for end-to-end demand management, mobilisation, and stakeholder engagement. Proven experience leading enterprise-wide demand management processes, including shaping, scoping, estimating, prioritising, and mobilising strategic initiatives. Strong experience building trusted relationships with Executive Leaders, Senior Leadership Teams, sponsors, and business stakeholders. Experience developing integrated roadmaps and strategic investment plans within large, complex organisations. Demonstrable experience mobilising complex, high-value digital and technology programmes from concept through to delivery. Experience leading, mentoring, and developing multidisciplinary teams within portfolio, demand, or transformation functions. Strong commercial awareness with experience supporting large-scale investment decisions, portfolio prioritisation, and governance. Excellent communication, influencing, and stakeholder management skills with the ability to build consensus across Business, Digital, and supplier communities. Ability to balance strategic thinking with operational delivery in a fast-paced and evolving environment. Technical experience and skills Strong knowledge of portfolio demand management, mobilisation, governance, and strategic planning within large-scale digital environments. Experience establishing and operating governance frameworks to support portfolio prioritisation, investment decisions, and resource allocation. Strong understanding of business case development, benefits realisation, impact assessment, and risk management. Experience developing integrated business and technology roadmaps aligned to strategic objectives. Ability to influence solution design and business alignment through collaboration with Enterprise Architecture and delivery teams. Strong understanding of portfolio management, resource planning, and organisational change within complex technology environments. Desirable qualifications and experience Experience working within utilities, regulated industries, or other large, complex enterprise organisations. Experience supporting AMP planning, annual budgeting, and strategic investment planning processes. Experience leading business engagement and mobilisation functions within large-scale digital transformation programmes. Experience managing strategic vendor relationships and driving collaborative delivery across internal and external partners. Desirable technical skills and qualifications Degree in Business, Technology, Programme Management, or a related discipline. Professional qualification in Portfolio, Programme, or Project Management such as MSP, PRINCE2, or APM. Knowledge of Agile delivery methodologies and enterprise portfolio management practices. Experience working with enterprise portfolio management and planning tools. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Aug 11, 2026
Full time
As the Head of Portfolio Demand and Mobilisation, you will play a key role within the Digital Transformation function at Thames Water, leading the end-to-end demand management, business engagement, and mobilisation of strategic digital and technology initiatives. Working closely with the Chief Information Officer (CIO), Chief Technology Officer (CTO), Chief Information Security Officer (CISO), Digital Leadership Team, senior business stakeholders, and external partners, you will ensure business demand is effectively shaped, prioritised, and mobilised into delivery. This role contributes to Thames Water's Digital Transformation by providing strategic leadership across portfolio demand, governance, stakeholder engagement, and mobilisation activities. You will lead the Portfolio Demand and Mobilisation team, acting as the front door into Digital, ensuring initiatives align with organisational objectives, investment priorities, and business outcomes while driving collaboration, standardisation, and continuous improvement across the portfolio. What you'll be doing as the Head of Portfolio Demand and Mobilisation Lead, mentor, and develop the Portfolio Demand and Mobilisation team, fostering a culture of collaboration, continuous improvement, and strategic business partnership. Act as a trusted advisor to senior business stakeholders, influencing strategic decisions and articulating the long-term value of digital and technology initiatives. Lead the end-to-end demand management process, ensuring business demand is effectively shaped, scoped, prioritised, estimated, and mobilised into delivery. Own the Digital front door, providing a clear engagement model for business stakeholders, customers, and vendors. Develop and maintain integrated business and Digital roadmaps that align strategic objectives, investment priorities, and delivery plans. Oversee the mobilisation of complex business and technology programmes from initial concept through to delivery handover, supporting benefits definition and early impact assessments. Build strong strategic relationships with business leaders, project sponsors, and external vendors to maximise value and delivery outcomes. Support governance frameworks and demand management processes to enable effective prioritisation, investment decisions, and resource allocation across the portfolio. Work closely with Enterprise Architecture and Digital stakeholders to develop solution options and secure business alignment. Drive standardisation and reusability across business capabilities and Digital services. Support AMP planning and annual budgeting processes, ensuring investment decisions align with strategic priorities. Influence alignment between Business and Digital roadmaps to maximise value delivery across the organisation. Promote continuous improvement across portfolio demand, mobilisation, and business engagement processes. Base location - Hybrid - Clearwater Court, Reading. Working pattern - 36 hours Monday to Friday. What you should bring to the role Significant senior leadership experience within digital, technology, or transformation environments, with responsibility for end-to-end demand management, mobilisation, and stakeholder engagement. Proven experience leading enterprise-wide demand management processes, including shaping, scoping, estimating, prioritising, and mobilising strategic initiatives. Strong experience building trusted relationships with Executive Leaders, Senior Leadership Teams, sponsors, and business stakeholders. Experience developing integrated roadmaps and strategic investment plans within large, complex organisations. Demonstrable experience mobilising complex, high-value digital and technology programmes from concept through to delivery. Experience leading, mentoring, and developing multidisciplinary teams within portfolio, demand, or transformation functions. Strong commercial awareness with experience supporting large-scale investment decisions, portfolio prioritisation, and governance. Excellent communication, influencing, and stakeholder management skills with the ability to build consensus across Business, Digital, and supplier communities. Ability to balance strategic thinking with operational delivery in a fast-paced and evolving environment. Technical experience and skills Strong knowledge of portfolio demand management, mobilisation, governance, and strategic planning within large-scale digital environments. Experience establishing and operating governance frameworks to support portfolio prioritisation, investment decisions, and resource allocation. Strong understanding of business case development, benefits realisation, impact assessment, and risk management. Experience developing integrated business and technology roadmaps aligned to strategic objectives. Ability to influence solution design and business alignment through collaboration with Enterprise Architecture and delivery teams. Strong understanding of portfolio management, resource planning, and organisational change within complex technology environments. Desirable qualifications and experience Experience working within utilities, regulated industries, or other large, complex enterprise organisations. Experience supporting AMP planning, annual budgeting, and strategic investment planning processes. Experience leading business engagement and mobilisation functions within large-scale digital transformation programmes. Experience managing strategic vendor relationships and driving collaborative delivery across internal and external partners. Desirable technical skills and qualifications Degree in Business, Technology, Programme Management, or a related discipline. Professional qualification in Portfolio, Programme, or Project Management such as MSP, PRINCE2, or APM. Knowledge of Agile delivery methodologies and enterprise portfolio management practices. Experience working with enterprise portfolio management and planning tools. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Shaw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. I am proud to be part of this great organisation." At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility. For us being part of the solution is about creating the conditions for this to happen, advocating and delivering services that make a real difference. Working in partnership not competition, we are part of an eco-system of purpose-led organisations, striving for a fairer, more equal society centred on opportunity for all. Purpose You will be responsible to recruit and enrol learners onto Study Programmes and Supported Internships. You will be required to maintain a presence with referral partners across the identified region and drive referrals through selling the provision to the local networks, referral partners and schools. Please note this is a one year fixed-term contract Download the Job Description for full details. Location: You will be based in London Employee Benefits As an employee of Shaw Trust as well as positively impacting people's lives, you will have access to the following benefits: 25 days annual leave per year (plus bank holidays), with incremental increases post 3 years' service up to 28 days, and the option to purchase additional holiday 2 days paid volunteering leave each year An enhanced pension scheme after 6 months Life Assurance at 3 times your annual salary rate Access to a suite of learning and development opportunities including paid for apprenticeship and masters' levels qualifications, and management development programmes Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Neurodiversity Peer Support Network, Women's Network, MANaging Network, Menopause Network Group) Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan Opportunity to request flexible working from day one Our Strategy To find out more about Shaw Trusts aims in our 2030 Strategic Directive available here: Vision-2030-Strategic-Directive-5-9.pdf Join a diverse and inclusive organisation Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career. In addition; We are proud to be certified as an employer who meets the National Equality Standard, the accepted standard for inclusiveness in business across the UK. We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government's Access to Work scheme. Living our values, we are keen to reflect the diversity of UK society at every level within our organisation. We welcome applications from all sections of the community including from people with lived experience and/or knowledge of disability or social exclusion. If you have accessibility requirements and/or would like further information about the role, please contact: (url removed) Shaw Trust reserve the right to close this vacancy early if sufficient applications are received. ShawIND1
Aug 11, 2026
Full time
Shaw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. I am proud to be part of this great organisation." At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility. For us being part of the solution is about creating the conditions for this to happen, advocating and delivering services that make a real difference. Working in partnership not competition, we are part of an eco-system of purpose-led organisations, striving for a fairer, more equal society centred on opportunity for all. Purpose You will be responsible to recruit and enrol learners onto Study Programmes and Supported Internships. You will be required to maintain a presence with referral partners across the identified region and drive referrals through selling the provision to the local networks, referral partners and schools. Please note this is a one year fixed-term contract Download the Job Description for full details. Location: You will be based in London Employee Benefits As an employee of Shaw Trust as well as positively impacting people's lives, you will have access to the following benefits: 25 days annual leave per year (plus bank holidays), with incremental increases post 3 years' service up to 28 days, and the option to purchase additional holiday 2 days paid volunteering leave each year An enhanced pension scheme after 6 months Life Assurance at 3 times your annual salary rate Access to a suite of learning and development opportunities including paid for apprenticeship and masters' levels qualifications, and management development programmes Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Neurodiversity Peer Support Network, Women's Network, MANaging Network, Menopause Network Group) Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan Opportunity to request flexible working from day one Our Strategy To find out more about Shaw Trusts aims in our 2030 Strategic Directive available here: Vision-2030-Strategic-Directive-5-9.pdf Join a diverse and inclusive organisation Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career. In addition; We are proud to be certified as an employer who meets the National Equality Standard, the accepted standard for inclusiveness in business across the UK. We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government's Access to Work scheme. Living our values, we are keen to reflect the diversity of UK society at every level within our organisation. We welcome applications from all sections of the community including from people with lived experience and/or knowledge of disability or social exclusion. If you have accessibility requirements and/or would like further information about the role, please contact: (url removed) Shaw Trust reserve the right to close this vacancy early if sufficient applications are received. ShawIND1
Service Director - Law, Democratic and Member Service (Monitoring Officer) Barnsley Council 111,254 per annum Permanent Overview of the Service Director - Law, Democratic and Member Service (Monitoring Officer) Sellick Partnership is delighted to be working with Barnsley Metropolitan Borough Council to recruit to a key post within their leadership team. This role will lead the Legal Services, Democratic and Member Services, Data Protection and Complaints and act as the Monitoring Officer for the authority. The postholder will deliver high-quality decision-making support within the senior management team for the authority. They will provide professional advice to elected members and officers and ensure that all governance processes comply with statutory requirements and best practice. Key responsibilities of the Service Director - Law, Democratic and Member Service (Monitoring Officer) Line management: Legal Services, Democratic and Member services, Complaints and Data Protection. To play a key role in the Senior Management Team to ensure that strategic and local objectives are achieved within the Council portfolio. Lead on and develop key corporate reviews and council wide/cross departmental strategies, projects and policies. To be accountable for the financial performance of the service area. Ensure compliance with all legal, statutory requirements, standing orders, financial regulations of the Council and all appropriate areas as documented in the accountability framework. To ensure that performance and development reviews are undertaken by managers to develop high performing teams and that promote a positive organisational culture whereby employee skills and knowledge are enhanced to provide an effective customer focused service working to achieve strategic aims and objectives. General duties of the Service Director - Law, Democratic and Member Service (Monitoring Officer) Supporting the Executive Director - Core Services in ensuring compliance with the regulatory requirements of the Solicitor's Regulation Authority. Providing effective and transformational leadership in the delivery of complex service areas, including legal services, governance, elections and registration services this role ensures the council's vision, priorities and values are actively promoted and delivered in line with our Council Plan. Acting as the Councils Deputy Returning Officer and the Councils DPO. Ensuring the provision of high-level legal advice and undertaking related legal work across the areas set out below including advice to senior managers and elected members. This will include: Instructing Counsel or external solicitors firms where additional specialist expertise or capacity is required, managing the relationship and related resources in engaging with such providers and ensuring effective liaison between them and the relevant business unit. Undertaking high-level legal research. Drafting complex documents. Keeping up-to-date and disseminating within the organisation new developments in the law. Undertaking high level negotiation and mediation. Qualifications/experience: Qualified Solicitor, Barrister or Legal Executive with extensive experience in a similar role. Certificate to Practice. Evidence of continuing professional development in governance. Understanding of the corporate and political workings of a council. Significant experience as a Deputy Monitoring Officer or Monitoring Officer. Strong understanding of legislation affecting local government decision-making. Excellent leadership and managerial skills. Ability to influence, empower and motivate employees in the attainment of service and organisational goals. Understanding the legal, financial and political workings of local government and current best practice on tackling the kind of challenges that face local government services. Benefits of the Service Director - Law, Democratic and Member Service (Monitoring Officer) Competitive salary. Excellent pension scheme, up to 16.8% employer contribution. 31 days of annual leave, increasing with length of service and an additional 5 discretionary days used for Christmas shutdown etc. Salary sacrifice scheme for extra annual leave, cycle to work, car leases, home electronics and childcare vouchers. Discounts on car parking, rail travel, eating out, leisure attractions and gym memberships. Family friendly policies including; excellent maternity, paternity and adoption entitlements. How to apply for the Service Director - Law, Democratic and Member Service (Monitoring Officer) If you feel you have the right experience and would like to apply, please submit your application now. For a confidential discussion about the role or to find out more about working at Barnsley Metropolitan Borough Council, contact Sara Robinson at Sellick Partnership. Closing date: 11:59pm on Sunday 23 August 2026. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Aug 11, 2026
Full time
Service Director - Law, Democratic and Member Service (Monitoring Officer) Barnsley Council 111,254 per annum Permanent Overview of the Service Director - Law, Democratic and Member Service (Monitoring Officer) Sellick Partnership is delighted to be working with Barnsley Metropolitan Borough Council to recruit to a key post within their leadership team. This role will lead the Legal Services, Democratic and Member Services, Data Protection and Complaints and act as the Monitoring Officer for the authority. The postholder will deliver high-quality decision-making support within the senior management team for the authority. They will provide professional advice to elected members and officers and ensure that all governance processes comply with statutory requirements and best practice. Key responsibilities of the Service Director - Law, Democratic and Member Service (Monitoring Officer) Line management: Legal Services, Democratic and Member services, Complaints and Data Protection. To play a key role in the Senior Management Team to ensure that strategic and local objectives are achieved within the Council portfolio. Lead on and develop key corporate reviews and council wide/cross departmental strategies, projects and policies. To be accountable for the financial performance of the service area. Ensure compliance with all legal, statutory requirements, standing orders, financial regulations of the Council and all appropriate areas as documented in the accountability framework. To ensure that performance and development reviews are undertaken by managers to develop high performing teams and that promote a positive organisational culture whereby employee skills and knowledge are enhanced to provide an effective customer focused service working to achieve strategic aims and objectives. General duties of the Service Director - Law, Democratic and Member Service (Monitoring Officer) Supporting the Executive Director - Core Services in ensuring compliance with the regulatory requirements of the Solicitor's Regulation Authority. Providing effective and transformational leadership in the delivery of complex service areas, including legal services, governance, elections and registration services this role ensures the council's vision, priorities and values are actively promoted and delivered in line with our Council Plan. Acting as the Councils Deputy Returning Officer and the Councils DPO. Ensuring the provision of high-level legal advice and undertaking related legal work across the areas set out below including advice to senior managers and elected members. This will include: Instructing Counsel or external solicitors firms where additional specialist expertise or capacity is required, managing the relationship and related resources in engaging with such providers and ensuring effective liaison between them and the relevant business unit. Undertaking high-level legal research. Drafting complex documents. Keeping up-to-date and disseminating within the organisation new developments in the law. Undertaking high level negotiation and mediation. Qualifications/experience: Qualified Solicitor, Barrister or Legal Executive with extensive experience in a similar role. Certificate to Practice. Evidence of continuing professional development in governance. Understanding of the corporate and political workings of a council. Significant experience as a Deputy Monitoring Officer or Monitoring Officer. Strong understanding of legislation affecting local government decision-making. Excellent leadership and managerial skills. Ability to influence, empower and motivate employees in the attainment of service and organisational goals. Understanding the legal, financial and political workings of local government and current best practice on tackling the kind of challenges that face local government services. Benefits of the Service Director - Law, Democratic and Member Service (Monitoring Officer) Competitive salary. Excellent pension scheme, up to 16.8% employer contribution. 31 days of annual leave, increasing with length of service and an additional 5 discretionary days used for Christmas shutdown etc. Salary sacrifice scheme for extra annual leave, cycle to work, car leases, home electronics and childcare vouchers. Discounts on car parking, rail travel, eating out, leisure attractions and gym memberships. Family friendly policies including; excellent maternity, paternity and adoption entitlements. How to apply for the Service Director - Law, Democratic and Member Service (Monitoring Officer) If you feel you have the right experience and would like to apply, please submit your application now. For a confidential discussion about the role or to find out more about working at Barnsley Metropolitan Borough Council, contact Sara Robinson at Sellick Partnership. Closing date: 11:59pm on Sunday 23 August 2026. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Are you looking for new challenges and personal growth within Coca-Cola Europacific Partners? Then we have a great opportunity for you! Do you have a personality with the power to influence and connect? Can you sustain the pace to keep on growing? Will you make an impact with your desire to win? Director, Cyber Security (CISO) What you'll be part of At CCEP, technology and cyber security play a critical role in enabling our business, protecting our people, customers and consumers, and supporting our ambitious transformation agenda. As Director, Cyber Security (CISO), you will lead the strategic direction, development and execution of our enterprise cyber security capability. Reporting to the VP, Service Delivery & Security, you will help shape how CCEP protects its technology landscape across IT, OT, cloud, applications and digital services while supporting innovation and business growth. This is a highly visible leadership role where you will work closely with senior stakeholders across the organisation, providing expert guidance on cyber risk, resilience and security strategy. You will lead a team of security professionals and partner with colleagues across Business Process Technology (BPT) and the wider business to drive a secure-by-design culture and strengthen our overall cyber security posture. If you are passionate about leading high-performing teams, influencing strategic decisions and staying ahead of an evolving threat landscape, this is an opportunity to make a significant impact at a European scale. What you will do As our Director, Cyber Security (CISO), you will: Lead our cyber security strategy Define and deliver CCEP's cyber security strategy and roadmap, ensuring alignment with business priorities, technology transformation and emerging threats. Act as CCEP's designated Chief Information Security Officer, providing enterprise-wide leadership and expertise. Advise senior leaders on cyber risk, security investment priorities and strategic decision making. Develop and report meaningful security metrics, risk indicators and maturity measures to executive stakeholders. Strengthen cyber defence and resilience Lead our cyber defence capabilities, including monitoring, threat detection, incident response, crisis management and continuous improvement. Oversee Security Operations Centre capabilities, ensuring effective protection against evolving cyber threats. Lead executive cyber incident response activities during significant security events. Ensure security capabilities protect the confidentiality, integrity and availability of business-critical services and information. Drive security architecture and engineering excellence Champion secure-by-design principles across technology initiatives and transformation programmes. Define the strategic direction for security architecture, engineering, application security and threat engineering. Oversee the effectiveness and continual optimisation of security platforms, controls and automation capabilities. Provide leadership on the secure adoption of emerging technologies, including AI-enabled solutions. Review and influence technology and solution designs to ensure security requirements are effectively addressed. Enhance governance and risk management Partner closely with Security Governance & Assurance teams to strengthen risk management, compliance and audit readiness. Support the ongoing effectiveness of security controls, including those supporting SOX and regulatory requirements. Ensure security requirements are embedded across supplier relationships, third-party services and managed service providers. Drive remediation of security risks, control gaps and audit findings. Lead people, partners and investment Build, inspire and develop a high-performing cyber security organisation. Create an environment of continuous learning, collaboration and technical excellence. Manage strategic relationships with security suppliers, partners and managed service providers. Oversee cyber security budget planning and investment decisions to maximise business value and risk reduction. Promote security awareness and a strong cyber security culture across CCEP. What we expect from you Experience and qualifications You bring significant experience in cyber security leadership within complex, international organisations and have a proven track record of turning strategy into measurable outcomes. You will have: Extensive experience in Cyber Security, Information Security, Technology Risk or related disciplines. Significant leadership experience in senior cyber security roles, ideally including CISO or Deputy CISO responsibilities. A degree in Information Technology, Cyber Security, Information Management, Business Administration or a related field. Professional certifications such as CISSP, CISM, CISA, CRISC, CCSP, ISO 27001, COBIT or equivalent. Experience leading security operations, engineering, architecture, application security, cloud security and operational technology security functions. Proven experience managing large-scale programmes, budgets, suppliers and strategic investments. Strong experience partnering with risk, audit, compliance, privacy and legal stakeholders. Excellent written and verbal communication skills in English. Technical expertise You will demonstrate strong knowledge across: Enterprise cyber security strategy and operating models. Security architecture, Zero Trust and secure-by-design principles. Cloud, network, identity, application and OT security. Security operations, threat detection, incident response and cyber resilience. Modern security technologies including SIEM, EDR, XDR, SOAR and vulnerability management platforms. Industry frameworks and regulations such as ISO 27001, NIST, CIS Controls, SOX, GDPR and NIS2. What will help you succeed We're looking for a leader who can combine strategic thinking with operational excellence and bring others on the journey. You will be: An inspiring and inclusive leader who develops people and builds high-performing teams. A strong influencer who can engage confidently with senior executives and a broad range of stakeholders. Commercially minded, balancing security, risk, cost and business outcomes. Collaborative, culturally aware and comfortable operating across international teams. Resilient, adaptable and able to navigate ambiguity and complexity. Passionate about continuous improvement, innovation and developing a strong security culture. We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world's most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we've got some way to go, but we'll get there with the support of our people. It's them who drive our future growth. To find out more about what it's like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to speak to an insider We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that's true for you - please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.
Aug 11, 2026
Full time
Are you looking for new challenges and personal growth within Coca-Cola Europacific Partners? Then we have a great opportunity for you! Do you have a personality with the power to influence and connect? Can you sustain the pace to keep on growing? Will you make an impact with your desire to win? Director, Cyber Security (CISO) What you'll be part of At CCEP, technology and cyber security play a critical role in enabling our business, protecting our people, customers and consumers, and supporting our ambitious transformation agenda. As Director, Cyber Security (CISO), you will lead the strategic direction, development and execution of our enterprise cyber security capability. Reporting to the VP, Service Delivery & Security, you will help shape how CCEP protects its technology landscape across IT, OT, cloud, applications and digital services while supporting innovation and business growth. This is a highly visible leadership role where you will work closely with senior stakeholders across the organisation, providing expert guidance on cyber risk, resilience and security strategy. You will lead a team of security professionals and partner with colleagues across Business Process Technology (BPT) and the wider business to drive a secure-by-design culture and strengthen our overall cyber security posture. If you are passionate about leading high-performing teams, influencing strategic decisions and staying ahead of an evolving threat landscape, this is an opportunity to make a significant impact at a European scale. What you will do As our Director, Cyber Security (CISO), you will: Lead our cyber security strategy Define and deliver CCEP's cyber security strategy and roadmap, ensuring alignment with business priorities, technology transformation and emerging threats. Act as CCEP's designated Chief Information Security Officer, providing enterprise-wide leadership and expertise. Advise senior leaders on cyber risk, security investment priorities and strategic decision making. Develop and report meaningful security metrics, risk indicators and maturity measures to executive stakeholders. Strengthen cyber defence and resilience Lead our cyber defence capabilities, including monitoring, threat detection, incident response, crisis management and continuous improvement. Oversee Security Operations Centre capabilities, ensuring effective protection against evolving cyber threats. Lead executive cyber incident response activities during significant security events. Ensure security capabilities protect the confidentiality, integrity and availability of business-critical services and information. Drive security architecture and engineering excellence Champion secure-by-design principles across technology initiatives and transformation programmes. Define the strategic direction for security architecture, engineering, application security and threat engineering. Oversee the effectiveness and continual optimisation of security platforms, controls and automation capabilities. Provide leadership on the secure adoption of emerging technologies, including AI-enabled solutions. Review and influence technology and solution designs to ensure security requirements are effectively addressed. Enhance governance and risk management Partner closely with Security Governance & Assurance teams to strengthen risk management, compliance and audit readiness. Support the ongoing effectiveness of security controls, including those supporting SOX and regulatory requirements. Ensure security requirements are embedded across supplier relationships, third-party services and managed service providers. Drive remediation of security risks, control gaps and audit findings. Lead people, partners and investment Build, inspire and develop a high-performing cyber security organisation. Create an environment of continuous learning, collaboration and technical excellence. Manage strategic relationships with security suppliers, partners and managed service providers. Oversee cyber security budget planning and investment decisions to maximise business value and risk reduction. Promote security awareness and a strong cyber security culture across CCEP. What we expect from you Experience and qualifications You bring significant experience in cyber security leadership within complex, international organisations and have a proven track record of turning strategy into measurable outcomes. You will have: Extensive experience in Cyber Security, Information Security, Technology Risk or related disciplines. Significant leadership experience in senior cyber security roles, ideally including CISO or Deputy CISO responsibilities. A degree in Information Technology, Cyber Security, Information Management, Business Administration or a related field. Professional certifications such as CISSP, CISM, CISA, CRISC, CCSP, ISO 27001, COBIT or equivalent. Experience leading security operations, engineering, architecture, application security, cloud security and operational technology security functions. Proven experience managing large-scale programmes, budgets, suppliers and strategic investments. Strong experience partnering with risk, audit, compliance, privacy and legal stakeholders. Excellent written and verbal communication skills in English. Technical expertise You will demonstrate strong knowledge across: Enterprise cyber security strategy and operating models. Security architecture, Zero Trust and secure-by-design principles. Cloud, network, identity, application and OT security. Security operations, threat detection, incident response and cyber resilience. Modern security technologies including SIEM, EDR, XDR, SOAR and vulnerability management platforms. Industry frameworks and regulations such as ISO 27001, NIST, CIS Controls, SOX, GDPR and NIS2. What will help you succeed We're looking for a leader who can combine strategic thinking with operational excellence and bring others on the journey. You will be: An inspiring and inclusive leader who develops people and builds high-performing teams. A strong influencer who can engage confidently with senior executives and a broad range of stakeholders. Commercially minded, balancing security, risk, cost and business outcomes. Collaborative, culturally aware and comfortable operating across international teams. Resilient, adaptable and able to navigate ambiguity and complexity. Passionate about continuous improvement, innovation and developing a strong security culture. We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world's most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we've got some way to go, but we'll get there with the support of our people. It's them who drive our future growth. To find out more about what it's like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to speak to an insider We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that's true for you - please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. HMRC is transforming the UK's tax system through cutting-edge digital innovation and the Chief Digital and Information Officer (CDIO) Group is at the heart of that mission. We are building high-quality digital services that will enhance the customer experience, enable real-time interactions, and make tax simpler and more intuitive for everyone. By equipping our colleagues with modern tools and technologies, we are also reshaping how we work - allowing HMRC to focus its resources where they can deliver the greatest impact. CDIO Borders and Trade supports the HMRC Borders and Trade group delivering IT projects that enable HMRC's wider customs strategy and policies. We design, manage and maintain a wide range of other IT services and systems that support customs and international trade activities and beyond. Our teams are made up of specialists in delivery, business analysis, engineering, and live service support. We collaborate closely with stakeholders across HMRC to ensure our IT systems meet their needs Job description As a Supplier Manager within CDIO Borders and Trade, you will manage a portfolio of supplier contracts, ensuring strong performance, value for money and delivery against agreed outcomes. You will oversee key aspects of supplier management including relationships, risks and issues, budgets, and continuous improvement, aligned to HMRC standards and ways of working. Working with a wide range of stakeholders across Commercial, Finance, Security and Programme teams, you will support the effective delivery of critical services across Borders and Trade. You will also play a key role in ensuring compliance with security and onboarding/offboarding requirements, maintaining a clear understanding of contractual obligations and supporting improvements to processes and ways of working. This is a fast-paced and collaborative environment where you will be expected to build strong relationships, resolve challenges and contribute to a high-performing Supplier Management community. Do you have a strong background in Supplier Management, with experience in managing strategic suppliers within a large and complex organisation? If so, we have an exciting opportunity for a Supplier Manager to join HMRC's Chief Digital & Information Office (CDIO), supporting some of the most ambitious change programmes in government. We offer a unique opportunity to work with cutting-edge technologies, influence large-scale digital programmes, and make a meaningful, lasting impact on millions of people and businesses across the UK. For further information please sign up for our Webinar on the 11th August starting at 2:30pm. Please register here Supplier Manager - Information Session - Fill in form Person specification We're looking for a proactive and collaborative Supplier Manager who enjoys working in a fast-paced environment and building strong, effective relationships across a wide range of stakeholders. You will be confident engaging with colleagues at all levels and able to influence, challenge and support others to achieve the right outcomes. You'll bring a curious and improvement-focused mindset, with the confidence to question existing ways of working and help drive positive change. You will have experience managing supplier or commercial relationships, with a good understanding of performance, risk and contract management. Strong organisational skills, attention to detail, and the ability to balance multiple priorities are essential. Above all, you will be a team player who is adaptable, open to change and committed to delivering high-quality outcomes as part of a professional and supportive Supplier Management community. Responsibilities: Manage strategic supplier relationships and ensure delivery against contractual obligations, including day-to-day service delivery management. Lead supplier performance reviews, including monitoring and managing operational performance service improvement plans, and issue resolution. Understand and interpret KPIs, SLAs and critical metrics to effectively measure supplier performance and drive operational improvements. Support contract governance, including reporting, business continuity planning, risk management, and compliance. Collaborate with internal stakeholders across commercial, finance, and delivery teams to support effective service delivery and contract outcomes. Contribute to contract renewals, variations, and re-procurements in line with internal governance requirements and public procurement regulations. Drive innovation and continuous improvement through supplier engagement and identify opportunities to enhance operational performance. Support budget management activities, including purchase orders and invoice approvals, working closely with Finance. Support mobilisation and transition of new or changing supplier arrangements. Essential Criteria Recent experience in managing multiple suppliers in a large, complex organisation. Strong understanding of contract management principles and supplier performance frameworks. Ability to analyse performance data and drive service improvements. Excellent stakeholder engagement, relationship building and communication skills. Knowledge and experience of engaging suppliers via Statements of Work (SoWs), including defining deliverables, milestones, and performance measures. A solution-focused mindset, with the ability to identify issues, challenge existing ways of working and implement improvements. Understanding of contract management principles and supplier performance frameworks, including KPIs, SLAs and risk/issue management. Desirable Criteria Practitioner level in Contract Management & Capability Programme (CMCP). Experience working in Agile or IT environments. Office Closures If your location preference is for the following site, it's important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) This site is: Telford Plaza, Telford - moving to Parkside Court, Telford. You will be given more information about what this means at the job offer stage. Leeds Location Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Benefits Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history and previous experiences. Your CV should cover up to a maximum of your last 3 roles. The word limit for each role is 100 words. You should outline the key responsibilities and any significant achievements. A 750-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience from your career reflect the Essential Criteria of the role. Please use specific instances of achievement from your career to detail suitability and alignment. Please evidence any Desirable Criteria where applicable (up to 250 words max) . click apply for full job details
Aug 11, 2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. HMRC is transforming the UK's tax system through cutting-edge digital innovation and the Chief Digital and Information Officer (CDIO) Group is at the heart of that mission. We are building high-quality digital services that will enhance the customer experience, enable real-time interactions, and make tax simpler and more intuitive for everyone. By equipping our colleagues with modern tools and technologies, we are also reshaping how we work - allowing HMRC to focus its resources where they can deliver the greatest impact. CDIO Borders and Trade supports the HMRC Borders and Trade group delivering IT projects that enable HMRC's wider customs strategy and policies. We design, manage and maintain a wide range of other IT services and systems that support customs and international trade activities and beyond. Our teams are made up of specialists in delivery, business analysis, engineering, and live service support. We collaborate closely with stakeholders across HMRC to ensure our IT systems meet their needs Job description As a Supplier Manager within CDIO Borders and Trade, you will manage a portfolio of supplier contracts, ensuring strong performance, value for money and delivery against agreed outcomes. You will oversee key aspects of supplier management including relationships, risks and issues, budgets, and continuous improvement, aligned to HMRC standards and ways of working. Working with a wide range of stakeholders across Commercial, Finance, Security and Programme teams, you will support the effective delivery of critical services across Borders and Trade. You will also play a key role in ensuring compliance with security and onboarding/offboarding requirements, maintaining a clear understanding of contractual obligations and supporting improvements to processes and ways of working. This is a fast-paced and collaborative environment where you will be expected to build strong relationships, resolve challenges and contribute to a high-performing Supplier Management community. Do you have a strong background in Supplier Management, with experience in managing strategic suppliers within a large and complex organisation? If so, we have an exciting opportunity for a Supplier Manager to join HMRC's Chief Digital & Information Office (CDIO), supporting some of the most ambitious change programmes in government. We offer a unique opportunity to work with cutting-edge technologies, influence large-scale digital programmes, and make a meaningful, lasting impact on millions of people and businesses across the UK. For further information please sign up for our Webinar on the 11th August starting at 2:30pm. Please register here Supplier Manager - Information Session - Fill in form Person specification We're looking for a proactive and collaborative Supplier Manager who enjoys working in a fast-paced environment and building strong, effective relationships across a wide range of stakeholders. You will be confident engaging with colleagues at all levels and able to influence, challenge and support others to achieve the right outcomes. You'll bring a curious and improvement-focused mindset, with the confidence to question existing ways of working and help drive positive change. You will have experience managing supplier or commercial relationships, with a good understanding of performance, risk and contract management. Strong organisational skills, attention to detail, and the ability to balance multiple priorities are essential. Above all, you will be a team player who is adaptable, open to change and committed to delivering high-quality outcomes as part of a professional and supportive Supplier Management community. Responsibilities: Manage strategic supplier relationships and ensure delivery against contractual obligations, including day-to-day service delivery management. Lead supplier performance reviews, including monitoring and managing operational performance service improvement plans, and issue resolution. Understand and interpret KPIs, SLAs and critical metrics to effectively measure supplier performance and drive operational improvements. Support contract governance, including reporting, business continuity planning, risk management, and compliance. Collaborate with internal stakeholders across commercial, finance, and delivery teams to support effective service delivery and contract outcomes. Contribute to contract renewals, variations, and re-procurements in line with internal governance requirements and public procurement regulations. Drive innovation and continuous improvement through supplier engagement and identify opportunities to enhance operational performance. Support budget management activities, including purchase orders and invoice approvals, working closely with Finance. Support mobilisation and transition of new or changing supplier arrangements. Essential Criteria Recent experience in managing multiple suppliers in a large, complex organisation. Strong understanding of contract management principles and supplier performance frameworks. Ability to analyse performance data and drive service improvements. Excellent stakeholder engagement, relationship building and communication skills. Knowledge and experience of engaging suppliers via Statements of Work (SoWs), including defining deliverables, milestones, and performance measures. A solution-focused mindset, with the ability to identify issues, challenge existing ways of working and implement improvements. Understanding of contract management principles and supplier performance frameworks, including KPIs, SLAs and risk/issue management. Desirable Criteria Practitioner level in Contract Management & Capability Programme (CMCP). Experience working in Agile or IT environments. Office Closures If your location preference is for the following site, it's important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) This site is: Telford Plaza, Telford - moving to Parkside Court, Telford. You will be given more information about what this means at the job offer stage. Leeds Location Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Benefits Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history and previous experiences. Your CV should cover up to a maximum of your last 3 roles. The word limit for each role is 100 words. You should outline the key responsibilities and any significant achievements. A 750-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience from your career reflect the Essential Criteria of the role. Please use specific instances of achievement from your career to detail suitability and alignment. Please evidence any Desirable Criteria where applicable (up to 250 words max) . click apply for full job details
Payroll Officer Home Based Location: UK Home Working Salary: Competitive, DOE Contract: Permanent, 20 hours per week Benefits What do we offer A happy team is the most important thing for us at BookCheck. • We listen to our staff and implement their ideas. • Flexible hours • Working from home as part of a talented and supportive team that will help you develop your skills • A quality system underpinned by our ISO9001 Quality Management Systems accreditation • A competitive rate of pay either Employed or Self Employed • 28 days paid annual leave including bank holidays rising to 33 with long service (employees only) • Company pension scheme (employees only) • Benenden Health Plan (employees only) • Join in with company socials which are arranged on a regular basis Fancy a change want to work flexible hours based from home This exciting and flexible role will be supported by our experienced and friendly Payroll team. Established in 1994 we have built an enviable national reputation for quality and customer service for outsourced payroll with auto enrolment services. We are in a time of huge growth and are therefore looking to expand our payroll team. With a dedicated training & development programme you will be able to build on your existing skills and progression within the company is encouraged. Our payroll staff work flexibly from home, and hours can be varied to suit the individual as long as business needs are met. Skills and experience: • You will be working on many payrolls of varying sizes and would ideally have experience with Iris Payroll Professional software • You will be dealing with end-to-end payroll including: Setting up new starters/leavers, Dealing with Attachment of Earnings orders, Dealing with all types of statutory pay and leave, Dealing with all types of pension including Auto Enrolment and Salary Sacrifice, Importing/exporting csv files, Assessment of small employer status/apprenticeship levy status, Year end process including year end director reconciliation • You will be dealing with payroll queries and will need to demonstrate strong payroll legislation knowledge as well as the ability to establish good working relationships with your client base. • You will need to be comfortable working in Excel and have at least 3 years relevant work experience in a bureau environment. • You will need to be self-motivated, professional and adaptable as you will be expected to work independently from home. • Good organisational and communication skills are a must. You will need to have your own PC and a good broadband connection. If you have the skills and experience, we require for this role and are looking for a new challenge please click on APPLY today and send us over a copy of your CV! We thank all applicants but due to the high expected response, we will only respond to individuals who match our requirements. Previous applicants need not re apply as we hold all previous CVs on file. Applications will close once we have received a significant number of suitable applicants.
Aug 11, 2026
Full time
Payroll Officer Home Based Location: UK Home Working Salary: Competitive, DOE Contract: Permanent, 20 hours per week Benefits What do we offer A happy team is the most important thing for us at BookCheck. • We listen to our staff and implement their ideas. • Flexible hours • Working from home as part of a talented and supportive team that will help you develop your skills • A quality system underpinned by our ISO9001 Quality Management Systems accreditation • A competitive rate of pay either Employed or Self Employed • 28 days paid annual leave including bank holidays rising to 33 with long service (employees only) • Company pension scheme (employees only) • Benenden Health Plan (employees only) • Join in with company socials which are arranged on a regular basis Fancy a change want to work flexible hours based from home This exciting and flexible role will be supported by our experienced and friendly Payroll team. Established in 1994 we have built an enviable national reputation for quality and customer service for outsourced payroll with auto enrolment services. We are in a time of huge growth and are therefore looking to expand our payroll team. With a dedicated training & development programme you will be able to build on your existing skills and progression within the company is encouraged. Our payroll staff work flexibly from home, and hours can be varied to suit the individual as long as business needs are met. Skills and experience: • You will be working on many payrolls of varying sizes and would ideally have experience with Iris Payroll Professional software • You will be dealing with end-to-end payroll including: Setting up new starters/leavers, Dealing with Attachment of Earnings orders, Dealing with all types of statutory pay and leave, Dealing with all types of pension including Auto Enrolment and Salary Sacrifice, Importing/exporting csv files, Assessment of small employer status/apprenticeship levy status, Year end process including year end director reconciliation • You will be dealing with payroll queries and will need to demonstrate strong payroll legislation knowledge as well as the ability to establish good working relationships with your client base. • You will need to be comfortable working in Excel and have at least 3 years relevant work experience in a bureau environment. • You will need to be self-motivated, professional and adaptable as you will be expected to work independently from home. • Good organisational and communication skills are a must. You will need to have your own PC and a good broadband connection. If you have the skills and experience, we require for this role and are looking for a new challenge please click on APPLY today and send us over a copy of your CV! We thank all applicants but due to the high expected response, we will only respond to individuals who match our requirements. Previous applicants need not re apply as we hold all previous CVs on file. Applications will close once we have received a significant number of suitable applicants.
Financial Crime Officer Location: London (Hybrid - 3 days onsite) Salary: Up to 70,000 CPS Group are working with a well-established organisation within the insurance sector that is looking to appoint a Financial Crime Officer (Advisory & Investigations). This is an excellent opportunity to join a supportive team, providing expert advice across all areas of financial crime while working closely with stakeholders throughout the business. Reporting into the Senior Financial Crime Officer, you'll be responsible for providing practical guidance on financial crime matters, supporting investigations, reviewing alerts, and ensuring the business remains compliant with relevant UK and international regulations. This is a varied advisory role where no two days are the same, offering exposure across sanctions, AML, fraud, anti-bribery, licensing and wider compliance initiatives. Key Responsibilities Provide expert advice on financial crime matters across the business. Review and investigate escalated financial crime referrals and screening alerts. Support AML and KYC processes and respond to third-party due diligence requests. Assist with investigations into financial crime incidents and regulatory reporting where required. Contribute to financial crime policies, procedures and wider compliance frameworks. Monitor regulatory developments across UK, EU, US and UN financial crime legislation. Maintain accurate records, audit trails and internal reporting. Work collaboratively with stakeholders to promote a strong culture of compliance. We're looking for someone who has: Previous experience in a Financial Crime, AML or Compliance role. Previous experience within a financial crime advisory and/or investigations function. Strong knowledge of AML, sanctions and wider financial crime regulations. Excellent analytical and problem-solving skills. The ability to communicate complex regulatory matters clearly to a range of stakeholders. Strong organisational skills with the ability to manage multiple priorities. Experience gained within the insurance or reinsurance sector will be highly advantageous, as the role requires an understanding of the regulatory landscape specific to insurance businesses. Exposure to licensing compliance, fraud investigations or anti-fraud frameworks would also be beneficial. If you're looking for a role where you can genuinely influence financial crime compliance while working in a flexible hybrid environment, we'd love to hear from you. Contact: Zach Bennett - CPS Group By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)>
Aug 11, 2026
Full time
Financial Crime Officer Location: London (Hybrid - 3 days onsite) Salary: Up to 70,000 CPS Group are working with a well-established organisation within the insurance sector that is looking to appoint a Financial Crime Officer (Advisory & Investigations). This is an excellent opportunity to join a supportive team, providing expert advice across all areas of financial crime while working closely with stakeholders throughout the business. Reporting into the Senior Financial Crime Officer, you'll be responsible for providing practical guidance on financial crime matters, supporting investigations, reviewing alerts, and ensuring the business remains compliant with relevant UK and international regulations. This is a varied advisory role where no two days are the same, offering exposure across sanctions, AML, fraud, anti-bribery, licensing and wider compliance initiatives. Key Responsibilities Provide expert advice on financial crime matters across the business. Review and investigate escalated financial crime referrals and screening alerts. Support AML and KYC processes and respond to third-party due diligence requests. Assist with investigations into financial crime incidents and regulatory reporting where required. Contribute to financial crime policies, procedures and wider compliance frameworks. Monitor regulatory developments across UK, EU, US and UN financial crime legislation. Maintain accurate records, audit trails and internal reporting. Work collaboratively with stakeholders to promote a strong culture of compliance. We're looking for someone who has: Previous experience in a Financial Crime, AML or Compliance role. Previous experience within a financial crime advisory and/or investigations function. Strong knowledge of AML, sanctions and wider financial crime regulations. Excellent analytical and problem-solving skills. The ability to communicate complex regulatory matters clearly to a range of stakeholders. Strong organisational skills with the ability to manage multiple priorities. Experience gained within the insurance or reinsurance sector will be highly advantageous, as the role requires an understanding of the regulatory landscape specific to insurance businesses. Exposure to licensing compliance, fraud investigations or anti-fraud frameworks would also be beneficial. If you're looking for a role where you can genuinely influence financial crime compliance while working in a flexible hybrid environment, we'd love to hear from you. Contact: Zach Bennett - CPS Group By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)>
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. This role sits within the Project Delivery team within PAI, which is one of three capability areas along with Programmes; Technology & Data and Strategy, Communications and Optimisation. The Project Delivery team is focussed on helping internal customers get the most value out of people insight by addressing the business problems which are most relevant to them (e.g. key workforce issues). The team deliver insightful products and services which ensure our customers take decisions which are underpinned by evidence. Job description This team is responsible for carrying out both quantitative and qualitative analysis and insight on HMRC people data. Activity includes, modelling, forecasting, optimisation, research, survey design and implementation and focus groups. HMRC is a significant employer, with 72,000 staff, and therefore people analytics plays an important part in driving change and shaping the future of the organisation. The team was formed specifically to bring a different way of operating to HR and to facilitate greater rigour in the successful delivery of key programmes. The successful candidate will have the following attributes: Is patient, level-headed and able to deliver at pace. Can take the initiative and work independently when required. Has a collaborative approach and is keen to work with others to achieve progress against shared objectives. Person specification Responsibilities Understand HMRC's HR Business need for sound research and analysis to deliver people insight and analytics to enable HMRC to shape its future through evidence based decision-making. Work with a project lead to interpret user and business needs, ensuring analytical outcomes are aligned with service vision and business strategy. Take personal responsibility for delivering a variety of research and analytical projects, ensuring that business needs are met. Synthesise data from a wide range of sources, using storytelling techniques to present a coherent narrative which drives action within our business groups. Work in an agile way to define, build and deliver analytical projects. Create informative and visually appealing outputs to communicate data-driven insights to stakeholders. Effectively communicate data findings and insights to both technical and non-technical stakeholders, ensuring a clear understanding of the implications to the business. Collaborate effectively on projects within diverse and multidisciplinary teams, fostering an innovative environment to achieve shared goals. Essential Criteria Experience delivering data analysis projects including data preparation and use of statistical techniques. Proficient in R Studio for preparing, analysing, and visualising data. Strong Excel skills. Experience of interpretation and presentation of data using effective written and verbal communication skills. Experience using data storytelling principles to develop a coherent and engaging narrative from a range of data sources. Strong attention to detail to ensure data quality assurance and data analysis validation. Experience of one or more of the following: Evaluation approaches (theory-based or experimental). Survey design and implementation. Qualitative research design and analysis (e.g. interview guides, focus groups). Office Closures If your location preference is for the following site, it's important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) This site is: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle You will be given more information about what this means at the job offer stage. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Qualifications Candidates must hold: Undergraduate degree, at a minimum of 2:2, with sufficient data and analytical methods training (comprising around one third of modules taken in the course). OR Undergraduate degree, at a minimum of 2:2, in any subject, or a degree equivalent (for example, an advanced Certificate or Diploma from MRS) and have recent significant experience delivering data analysis in a professional environment. Behaviours We'll assess you against these behaviours during the selection process: Communicating and Influencing Delivering at Pace Leadership Technical skills We'll assess you against these technical skills during the selection process: Data Analysis exercise Presentation of Data findings Benefits Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history, previous experiences and qualifications. Your CV should cover your last 3 roles. Give a brief summary of what you delivered and any key achievements in each role (max 250 words for full CV). A 750-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification outlined in the advert. Sift In the event of a large number of applications being received, an initial sift may be held on your CV. At full sift your CV and Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, you will be asked behaviour-based questions to explore in detail what you are capable of based on Communicating and Influencing, Delivering at Pace and Leadership. You will be asked to complete a small data analysis exercise prior to interview. You will then be asked to prepare and deliver a 5 minute Presentation, with 5 minutes scheduled for any follow up questions, this will be based on the assessment provided to you prior to interview, to summarise your approach and key findings. Interviews will take place via video link. Sift and interview dates to be confirmed. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live . click apply for full job details
Aug 11, 2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. This role sits within the Project Delivery team within PAI, which is one of three capability areas along with Programmes; Technology & Data and Strategy, Communications and Optimisation. The Project Delivery team is focussed on helping internal customers get the most value out of people insight by addressing the business problems which are most relevant to them (e.g. key workforce issues). The team deliver insightful products and services which ensure our customers take decisions which are underpinned by evidence. Job description This team is responsible for carrying out both quantitative and qualitative analysis and insight on HMRC people data. Activity includes, modelling, forecasting, optimisation, research, survey design and implementation and focus groups. HMRC is a significant employer, with 72,000 staff, and therefore people analytics plays an important part in driving change and shaping the future of the organisation. The team was formed specifically to bring a different way of operating to HR and to facilitate greater rigour in the successful delivery of key programmes. The successful candidate will have the following attributes: Is patient, level-headed and able to deliver at pace. Can take the initiative and work independently when required. Has a collaborative approach and is keen to work with others to achieve progress against shared objectives. Person specification Responsibilities Understand HMRC's HR Business need for sound research and analysis to deliver people insight and analytics to enable HMRC to shape its future through evidence based decision-making. Work with a project lead to interpret user and business needs, ensuring analytical outcomes are aligned with service vision and business strategy. Take personal responsibility for delivering a variety of research and analytical projects, ensuring that business needs are met. Synthesise data from a wide range of sources, using storytelling techniques to present a coherent narrative which drives action within our business groups. Work in an agile way to define, build and deliver analytical projects. Create informative and visually appealing outputs to communicate data-driven insights to stakeholders. Effectively communicate data findings and insights to both technical and non-technical stakeholders, ensuring a clear understanding of the implications to the business. Collaborate effectively on projects within diverse and multidisciplinary teams, fostering an innovative environment to achieve shared goals. Essential Criteria Experience delivering data analysis projects including data preparation and use of statistical techniques. Proficient in R Studio for preparing, analysing, and visualising data. Strong Excel skills. Experience of interpretation and presentation of data using effective written and verbal communication skills. Experience using data storytelling principles to develop a coherent and engaging narrative from a range of data sources. Strong attention to detail to ensure data quality assurance and data analysis validation. Experience of one or more of the following: Evaluation approaches (theory-based or experimental). Survey design and implementation. Qualitative research design and analysis (e.g. interview guides, focus groups). Office Closures If your location preference is for the following site, it's important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) This site is: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle You will be given more information about what this means at the job offer stage. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Qualifications Candidates must hold: Undergraduate degree, at a minimum of 2:2, with sufficient data and analytical methods training (comprising around one third of modules taken in the course). OR Undergraduate degree, at a minimum of 2:2, in any subject, or a degree equivalent (for example, an advanced Certificate or Diploma from MRS) and have recent significant experience delivering data analysis in a professional environment. Behaviours We'll assess you against these behaviours during the selection process: Communicating and Influencing Delivering at Pace Leadership Technical skills We'll assess you against these technical skills during the selection process: Data Analysis exercise Presentation of Data findings Benefits Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history, previous experiences and qualifications. Your CV should cover your last 3 roles. Give a brief summary of what you delivered and any key achievements in each role (max 250 words for full CV). A 750-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification outlined in the advert. Sift In the event of a large number of applications being received, an initial sift may be held on your CV. At full sift your CV and Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, you will be asked behaviour-based questions to explore in detail what you are capable of based on Communicating and Influencing, Delivering at Pace and Leadership. You will be asked to complete a small data analysis exercise prior to interview. You will then be asked to prepare and deliver a 5 minute Presentation, with 5 minutes scheduled for any follow up questions, this will be based on the assessment provided to you prior to interview, to summarise your approach and key findings. Interviews will take place via video link. Sift and interview dates to be confirmed. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live . click apply for full job details
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. This position sits within the Borders and Trade (B&T) Group Finance Team, part of the Finance Planning and Performance Directorate, under the leadership of the Group Finance Director. The B&T Group Finance Team provides strategic financial services at group level, including budgeting, financial management, reporting, control, and analysis. We support senior stakeholders, including the B&T's Senior Leadership Team (SLT), Enterprise Transformation Group (ETG), and HMRC Central Finance. Our team works closely with the wider finance function, including Financial Business Partnering (FBP) teams. We are currently recruiting for a Data Management Officer - Finance and Workforce (HO) reporting to the Grade 7 Workforce and Data Lead. This role plays a key part in managing, transforming and analysing complex financial and workforce data from multiple sources to support accurate reporting, planning and decision making. Job description As a Data Management Officer - Finance and Workforce, you will design, develop and maintain robust data systems that enable the processing and analysis of large volumes of complex financial and workforce information. You will play a key role in supporting the reporting needs of the Borders & Trade (B&T) Group, with your work directly informing senior decision-making and contributing to effective financial management. Data is drawn from a wide range of sources, including SAP General Ledger systems and third-party spreadsheets across the Department. You will be responsible for shaping, transforming and integrating this data to support core reporting outputs, including data libraries, workforce and finance hubs, dashboards, and Power BI reports. This role requires strong technical capability in advanced Excel and Power Query to manage existing datasets, adapt them to evolving requirements, and develop new solutions to support business needs. As part of a team responsible for maintaining high-quality, reliable data, you will play a critical role in ensuring the smooth and efficient delivery of a dynamic reporting process. Key responsibilities include: Designing, developing and maintaining robust data systems Maintaining B&T's group data hubs to ensure accuracy, consistency and accessibility Integrating data from multiple sources to ensure completeness, integrity and reliability Supporting high-quality documentation of data processes, workflows and assurance activities Assisting with troubleshooting and resolving data-related issues Proactively driving continuous improvement to ensure data practices align with modern standards Person specification We are looking for someone who is analytical, proactive and confident working with complex financial and workforce data, with the ability to turn insights into clear outputs that support decision-making. The ideal candidate should demonstrate: Confidence in managing and interpreting large, complex datasets, with proven ability to analyse and present clear, actionable insights using tools such as, Power Query, Power BI and Excel dashboards. Effective communication skills, with the ability to engage confidently with stakeholders and present complex information in a clear and accessible way. Strong organisational skills, with the ability to manage competing priorities and deliver high-quality outputs to tight deadlines. The ability to take ownership and work independently, delivering outcomes at pace while contributing effectively to team objectives. Strong financial and analytical skills, with a high level of accuracy and attention to detail when (sentence appears to have cut out) Essential Criteria Advanced Excel, Power Query and Power BI skills, with the ability to design, develop, manage and present complex datasets Experience in data modelling, integration and troubleshooting, ensuring data accuracy and integrity Strong analytical skills and attention to detail, with the ability to generate clear, actionable insights Strong communication skills, able to translate complex data into clear insights for stakeholders Ability to work at pace, managing competing priorities and delivering high-quality outputs Desirable Criteria Experience in a finance, analytical or workforce planning role, with sound understanding of financial processes. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures If your location preference is for the following site, it's important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) This site is: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle You will be given more information about what this means at the job offer stage. Behaviours We'll assess you against these behaviours during the selection process: Changing and Improving Making Effective Decisions Managing a Quality Service We only ask for evidence of these behaviours on your application form: Changing and Improving Technical skills We'll assess you against these technical skills during the selection process: Analytical and Data Management Skills Data modelling, transformation and integration Benefits Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including details of your Job History up to your last 3 roles (150 words per role), giving a brief summary of what you delivered and any key achievements in each role. A 500-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification outlined in the advert. A 250-word statement addressing the behaviour Changing and Improving. Please evidence any Desirable Criteria where applicable (up to 150 words max, anything over this will not be considered). This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview. Further details around what this will entail are listed on the application form. After submission of the first stage of your application, you will be invited to complete a Civil Service Verbal Test and Civil Service Numerical Test. If you successfully pass these tests, you will be invited to complete the final stage of the application. . click apply for full job details
Aug 11, 2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. This position sits within the Borders and Trade (B&T) Group Finance Team, part of the Finance Planning and Performance Directorate, under the leadership of the Group Finance Director. The B&T Group Finance Team provides strategic financial services at group level, including budgeting, financial management, reporting, control, and analysis. We support senior stakeholders, including the B&T's Senior Leadership Team (SLT), Enterprise Transformation Group (ETG), and HMRC Central Finance. Our team works closely with the wider finance function, including Financial Business Partnering (FBP) teams. We are currently recruiting for a Data Management Officer - Finance and Workforce (HO) reporting to the Grade 7 Workforce and Data Lead. This role plays a key part in managing, transforming and analysing complex financial and workforce data from multiple sources to support accurate reporting, planning and decision making. Job description As a Data Management Officer - Finance and Workforce, you will design, develop and maintain robust data systems that enable the processing and analysis of large volumes of complex financial and workforce information. You will play a key role in supporting the reporting needs of the Borders & Trade (B&T) Group, with your work directly informing senior decision-making and contributing to effective financial management. Data is drawn from a wide range of sources, including SAP General Ledger systems and third-party spreadsheets across the Department. You will be responsible for shaping, transforming and integrating this data to support core reporting outputs, including data libraries, workforce and finance hubs, dashboards, and Power BI reports. This role requires strong technical capability in advanced Excel and Power Query to manage existing datasets, adapt them to evolving requirements, and develop new solutions to support business needs. As part of a team responsible for maintaining high-quality, reliable data, you will play a critical role in ensuring the smooth and efficient delivery of a dynamic reporting process. Key responsibilities include: Designing, developing and maintaining robust data systems Maintaining B&T's group data hubs to ensure accuracy, consistency and accessibility Integrating data from multiple sources to ensure completeness, integrity and reliability Supporting high-quality documentation of data processes, workflows and assurance activities Assisting with troubleshooting and resolving data-related issues Proactively driving continuous improvement to ensure data practices align with modern standards Person specification We are looking for someone who is analytical, proactive and confident working with complex financial and workforce data, with the ability to turn insights into clear outputs that support decision-making. The ideal candidate should demonstrate: Confidence in managing and interpreting large, complex datasets, with proven ability to analyse and present clear, actionable insights using tools such as, Power Query, Power BI and Excel dashboards. Effective communication skills, with the ability to engage confidently with stakeholders and present complex information in a clear and accessible way. Strong organisational skills, with the ability to manage competing priorities and deliver high-quality outputs to tight deadlines. The ability to take ownership and work independently, delivering outcomes at pace while contributing effectively to team objectives. Strong financial and analytical skills, with a high level of accuracy and attention to detail when (sentence appears to have cut out) Essential Criteria Advanced Excel, Power Query and Power BI skills, with the ability to design, develop, manage and present complex datasets Experience in data modelling, integration and troubleshooting, ensuring data accuracy and integrity Strong analytical skills and attention to detail, with the ability to generate clear, actionable insights Strong communication skills, able to translate complex data into clear insights for stakeholders Ability to work at pace, managing competing priorities and delivering high-quality outputs Desirable Criteria Experience in a finance, analytical or workforce planning role, with sound understanding of financial processes. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures If your location preference is for the following site, it's important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) This site is: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle You will be given more information about what this means at the job offer stage. Behaviours We'll assess you against these behaviours during the selection process: Changing and Improving Making Effective Decisions Managing a Quality Service We only ask for evidence of these behaviours on your application form: Changing and Improving Technical skills We'll assess you against these technical skills during the selection process: Analytical and Data Management Skills Data modelling, transformation and integration Benefits Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including details of your Job History up to your last 3 roles (150 words per role), giving a brief summary of what you delivered and any key achievements in each role. A 500-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification outlined in the advert. A 250-word statement addressing the behaviour Changing and Improving. Please evidence any Desirable Criteria where applicable (up to 150 words max, anything over this will not be considered). This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview. Further details around what this will entail are listed on the application form. After submission of the first stage of your application, you will be invited to complete a Civil Service Verbal Test and Civil Service Numerical Test. If you successfully pass these tests, you will be invited to complete the final stage of the application. . click apply for full job details
We are brave, we are ambitious, we are honest, and we are Citizen! With over fifty years of experience, we have grown to become one of the UK's leading social housing providers. Citizen owns and manages 30,000 homes for diverse communities across the West Midlands, from urban tower blocks to rural villages and towns. Our Hereford & Worcester Neighbourhood's team manage around 4,000 customer homes within Herefordshire, Worcestershire, Gloucestershire and Warwickshire. Role: Neighbourhood Officer Salary: 37,595 Position: Permanent Full time Position, 37 hours per week Location: Hereford & Worcester / Hybrid working As Neighbourhood Officer, you will be responsible for the tenancy management of a patch within a geographical area. The team is very friendly and welcoming and works well together. The team support each other with workloads and arrange joint visits on request. The team are very supportive with new members of staff and will often arrange on the job training, shadowing of colleagues and patch visits. In housing you can make a real difference, the role of Neighbourhood Officer will involve: Overseeing tenancy management and estate issues. Dealing with Anti-Social behaviour from minor reports to serious cases and actively be involved in multi - agency work to resolve issues. Dealing with sensitive safeguarding matters Carrying our regular block and estate inspections. Involvement in the management of new build properties for all tenancy management issues. Conducting tenancy reviews for all properties within the allocated patch Reviewing service charges and depreciation As Neighbourhood Officer, we need you to have: Ability to carry out interviews to discuss sensitive customer issues Excellent I.T Skills Ability to develop successful professional relationships with partners to achieve positive outcomes Willingness and ability to work flexibly and to attend meetings and other events outside normal business hours to meet the needs of the service Ability to adapt positively to change, be resilient to challenges, obstacles, and handling conflict Highly self-motivated, able to act with integrity and show drive and enthusiasm Current driving licence and access to a car We would be excited if you have: Experience working with a Social Housing Provider or similar customer facing role Ability to be innovative and look for ways to improve customer experience What We Offer: Innovative Environment: Be part of a forward-thinking organization that values creativity and innovation. Professional Growth: Opportunities for continuous learning and career advancement. Collaborative Culture: Work alongside a team of dedicated professionals who support and inspire each other. Benefits: Annual Leave: Annual leave starts at 26 days per year plus bank holidays Annual leave purchase scheme - option to buy up to an additional 5 days per year Enhanced family leave (maternity, paternity and adoption) Organisational sick pay Generous Pension Scheme - The option to contribute 4%, 6% or up to 10% which Citizen will match Competitive Salary: We offer a competitive compensation package. Health and Wellness: Comprehensive health insurance and wellness programs. Work-Life Balance: Flexible working hours and generous leave policies. Employee Development: Access to training programs and career development resources. Company Culture: We will be an employer of choice and invest in our people To deliver the best services for our customers we need employees who are passionate, committed and engaged. We will create a culture where every individual feels comfortable and confident to be themselves and the well being of our employees is a priority. Our team is passionate about making a positive impact and driving innovation in Housing. This post is subject to a Basic DBS check (Disclosure and Barring Service). Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Aug 11, 2026
Full time
We are brave, we are ambitious, we are honest, and we are Citizen! With over fifty years of experience, we have grown to become one of the UK's leading social housing providers. Citizen owns and manages 30,000 homes for diverse communities across the West Midlands, from urban tower blocks to rural villages and towns. Our Hereford & Worcester Neighbourhood's team manage around 4,000 customer homes within Herefordshire, Worcestershire, Gloucestershire and Warwickshire. Role: Neighbourhood Officer Salary: 37,595 Position: Permanent Full time Position, 37 hours per week Location: Hereford & Worcester / Hybrid working As Neighbourhood Officer, you will be responsible for the tenancy management of a patch within a geographical area. The team is very friendly and welcoming and works well together. The team support each other with workloads and arrange joint visits on request. The team are very supportive with new members of staff and will often arrange on the job training, shadowing of colleagues and patch visits. In housing you can make a real difference, the role of Neighbourhood Officer will involve: Overseeing tenancy management and estate issues. Dealing with Anti-Social behaviour from minor reports to serious cases and actively be involved in multi - agency work to resolve issues. Dealing with sensitive safeguarding matters Carrying our regular block and estate inspections. Involvement in the management of new build properties for all tenancy management issues. Conducting tenancy reviews for all properties within the allocated patch Reviewing service charges and depreciation As Neighbourhood Officer, we need you to have: Ability to carry out interviews to discuss sensitive customer issues Excellent I.T Skills Ability to develop successful professional relationships with partners to achieve positive outcomes Willingness and ability to work flexibly and to attend meetings and other events outside normal business hours to meet the needs of the service Ability to adapt positively to change, be resilient to challenges, obstacles, and handling conflict Highly self-motivated, able to act with integrity and show drive and enthusiasm Current driving licence and access to a car We would be excited if you have: Experience working with a Social Housing Provider or similar customer facing role Ability to be innovative and look for ways to improve customer experience What We Offer: Innovative Environment: Be part of a forward-thinking organization that values creativity and innovation. Professional Growth: Opportunities for continuous learning and career advancement. Collaborative Culture: Work alongside a team of dedicated professionals who support and inspire each other. Benefits: Annual Leave: Annual leave starts at 26 days per year plus bank holidays Annual leave purchase scheme - option to buy up to an additional 5 days per year Enhanced family leave (maternity, paternity and adoption) Organisational sick pay Generous Pension Scheme - The option to contribute 4%, 6% or up to 10% which Citizen will match Competitive Salary: We offer a competitive compensation package. Health and Wellness: Comprehensive health insurance and wellness programs. Work-Life Balance: Flexible working hours and generous leave policies. Employee Development: Access to training programs and career development resources. Company Culture: We will be an employer of choice and invest in our people To deliver the best services for our customers we need employees who are passionate, committed and engaged. We will create a culture where every individual feels comfortable and confident to be themselves and the well being of our employees is a priority. Our team is passionate about making a positive impact and driving innovation in Housing. This post is subject to a Basic DBS check (Disclosure and Barring Service). Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
MSC Mediterranean Shipping Company (UK)
Ipswich, Suffolk
Marine Planner Full time, permanent We are looking for someone who is passionate about innovation and maritime to play a key part in vessel coordination and optimisation at MSC. Our vessels can dock at any time of day, so you will be on hand to ensure our operations are efficient, effective and support our sustainability plans. How you will help us and what you can expect Typical contribution includes managing and coordinating booking figures, vessel schedules and ensuring vessels are planned to optimum capacity whilst taking into consideration the constraints of the vessels, cargo and ports. Attention to detail is paramount in double checking all information and ensuring our performance is efficient and stable. Further daily activities include: Effective communication with all stakeholders Ensuring all information provided is accurate- including data reporting Manage special cargo requirements Manage COD / Restow requests and following up with cost assignment Manage any partner's allocations and follow up with final report to VSA department Manage vessel performance Develop and maintain strong working relationships with the Vessel Captains, Chief Officers, Port Planning Dept, Liners, Port Captains and Agents, ensuring effective communication at all times Escalation of key reportable issues Proactive cost analysis Compliance with all international and IMO regulations Skills and experience you'll bring to us We'd like you to bring an open mind and logical thought process as well as nautical knowledge and expertise. You will need to be resilient and calm under pressure and demonstrate advanced numeracy, literacy and IT skills with applications such as Power BI, Microsoft Office suite and Vessel Stowage software. Attention to detail is vital in eliminating avoidable costs and ensuring safety of our vessels, crew & cargo. Further skills and experience required: Excellent verbal and written communication skills and competent verbal and written understanding of the English language Ability to work flexible hours as required by the business Demonstrate a professional manner at all times Desire to work proactively and on their own initiative as well as working as part of a team Proven ability to plan and prioritise work, meet strict deadlines and be flexible in a fast-paced and demanding environment Nautical experience is essential What we offer Competitive salary Private Health Care for everyone from day 1 (non contractual) Generous pension scheme Life Assurance - 4x salary 22 days + a day to take on Christmas Eve or New Year's Eve Free parking (within walking distance from the office) On-site artisan restaurant Discounted gym membership Cycle to work scheme Flu vaccines and eye care vouchers Buy or sell holiday scheme Christmas club saving MSC Cruises friends and family discount Full induction day and training provided Learning and development opportunities Dress for the day policy/modern office environment
Aug 11, 2026
Full time
Marine Planner Full time, permanent We are looking for someone who is passionate about innovation and maritime to play a key part in vessel coordination and optimisation at MSC. Our vessels can dock at any time of day, so you will be on hand to ensure our operations are efficient, effective and support our sustainability plans. How you will help us and what you can expect Typical contribution includes managing and coordinating booking figures, vessel schedules and ensuring vessels are planned to optimum capacity whilst taking into consideration the constraints of the vessels, cargo and ports. Attention to detail is paramount in double checking all information and ensuring our performance is efficient and stable. Further daily activities include: Effective communication with all stakeholders Ensuring all information provided is accurate- including data reporting Manage special cargo requirements Manage COD / Restow requests and following up with cost assignment Manage any partner's allocations and follow up with final report to VSA department Manage vessel performance Develop and maintain strong working relationships with the Vessel Captains, Chief Officers, Port Planning Dept, Liners, Port Captains and Agents, ensuring effective communication at all times Escalation of key reportable issues Proactive cost analysis Compliance with all international and IMO regulations Skills and experience you'll bring to us We'd like you to bring an open mind and logical thought process as well as nautical knowledge and expertise. You will need to be resilient and calm under pressure and demonstrate advanced numeracy, literacy and IT skills with applications such as Power BI, Microsoft Office suite and Vessel Stowage software. Attention to detail is vital in eliminating avoidable costs and ensuring safety of our vessels, crew & cargo. Further skills and experience required: Excellent verbal and written communication skills and competent verbal and written understanding of the English language Ability to work flexible hours as required by the business Demonstrate a professional manner at all times Desire to work proactively and on their own initiative as well as working as part of a team Proven ability to plan and prioritise work, meet strict deadlines and be flexible in a fast-paced and demanding environment Nautical experience is essential What we offer Competitive salary Private Health Care for everyone from day 1 (non contractual) Generous pension scheme Life Assurance - 4x salary 22 days + a day to take on Christmas Eve or New Year's Eve Free parking (within walking distance from the office) On-site artisan restaurant Discounted gym membership Cycle to work scheme Flu vaccines and eye care vouchers Buy or sell holiday scheme Christmas club saving MSC Cruises friends and family discount Full induction day and training provided Learning and development opportunities Dress for the day policy/modern office environment
Your new company You will be joining a highly respected professional services organisation based in Cardiff, recognised for delivering specialist pensions, payroll and employee benefits solutions to clients across the UK.With a strong reputation in the market and a collaborative team culture, this is an excellent opportunity to join a growing organisation that invests heavily in training, development and long-term career progression.The business offers flexible and hybrid working, professional study support, and the opportunity to build a rewarding career within a specialist finance and payroll environment. Your new role As a Finance and Payroll Officer, you will play a key role within the finance team, supporting the administration and processing of pensioner payrolls whilst also assisting with wider finance responsibilities.Working closely with senior colleagues, you will help ensure payrolls are processed accurately and efficiently, maintain client accounts and cashbooks, support statutory reporting requirements and provide a high-quality service to clients and pension scheme members.Your responsibilities will include: Processing and administering monthly pensioner payrolls Setting up and maintaining payroll records, including starters, leavers and deductions Preparing payroll reports and statutory submissions Supporting tax year-end processes and payroll reconciliations Maintaining client bank accounts and cashbooks Performing bank reconciliations and payment processing Managing BACS payments and payroll-related transactions Acting as a point of contact for pensioner payroll queries Liaising with government bodies, auditors and third-party providers Supporting the onboarding of new payroll clients Assisting with client payroll transitions and exits Producing ad hoc reports and payroll analysis Supporting compliance, audit and data integrity activities Assisting with finance administration, invoicing and purchase ledger duties Contributing to process improvements and continuous improvement initiatives What you'll need to succeed Previous experience within payroll administration or payroll processing Experience managing payroll from start to finish Strong understanding of PAYE, National Insurance and payroll legislation Excellent organisational and planning skills Strong attention to detail and accuracy Good communication skills, both written and verbal Ability to build relationships with clients and stakeholders Proactive and professional approach to work Strong Microsoft Excel and systems experience Desirable CIPP qualification or currently studying towards CIPP Experience within a payroll bureau environment Experience working with pension payrolls Exposure to finance administration or wider accounting duties Experience dealing with year-end payroll processes and reconciliations What you'll get in return Salary of up to 30,000 depending on experience Hybrid and flexible working arrangements Structured training and development programme Professional study support Discretionary annual bonus Generous annual leave allowance with holiday trading options Pension scheme and flexible benefits package Friendly and supportive team environment Long-term career progression opportunities within a growing organisation What you need to do now If you're interested in this role, click 'Apply Now' to submit your CV, or contact William Loring at Hays Accountancy & Finance for a confidential discussion.If this role isn't quite right for you but you're considering a move, please get in touch to discuss other opportunities across South Wales. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 11, 2026
Full time
Your new company You will be joining a highly respected professional services organisation based in Cardiff, recognised for delivering specialist pensions, payroll and employee benefits solutions to clients across the UK.With a strong reputation in the market and a collaborative team culture, this is an excellent opportunity to join a growing organisation that invests heavily in training, development and long-term career progression.The business offers flexible and hybrid working, professional study support, and the opportunity to build a rewarding career within a specialist finance and payroll environment. Your new role As a Finance and Payroll Officer, you will play a key role within the finance team, supporting the administration and processing of pensioner payrolls whilst also assisting with wider finance responsibilities.Working closely with senior colleagues, you will help ensure payrolls are processed accurately and efficiently, maintain client accounts and cashbooks, support statutory reporting requirements and provide a high-quality service to clients and pension scheme members.Your responsibilities will include: Processing and administering monthly pensioner payrolls Setting up and maintaining payroll records, including starters, leavers and deductions Preparing payroll reports and statutory submissions Supporting tax year-end processes and payroll reconciliations Maintaining client bank accounts and cashbooks Performing bank reconciliations and payment processing Managing BACS payments and payroll-related transactions Acting as a point of contact for pensioner payroll queries Liaising with government bodies, auditors and third-party providers Supporting the onboarding of new payroll clients Assisting with client payroll transitions and exits Producing ad hoc reports and payroll analysis Supporting compliance, audit and data integrity activities Assisting with finance administration, invoicing and purchase ledger duties Contributing to process improvements and continuous improvement initiatives What you'll need to succeed Previous experience within payroll administration or payroll processing Experience managing payroll from start to finish Strong understanding of PAYE, National Insurance and payroll legislation Excellent organisational and planning skills Strong attention to detail and accuracy Good communication skills, both written and verbal Ability to build relationships with clients and stakeholders Proactive and professional approach to work Strong Microsoft Excel and systems experience Desirable CIPP qualification or currently studying towards CIPP Experience within a payroll bureau environment Experience working with pension payrolls Exposure to finance administration or wider accounting duties Experience dealing with year-end payroll processes and reconciliations What you'll get in return Salary of up to 30,000 depending on experience Hybrid and flexible working arrangements Structured training and development programme Professional study support Discretionary annual bonus Generous annual leave allowance with holiday trading options Pension scheme and flexible benefits package Friendly and supportive team environment Long-term career progression opportunities within a growing organisation What you need to do now If you're interested in this role, click 'Apply Now' to submit your CV, or contact William Loring at Hays Accountancy & Finance for a confidential discussion.If this role isn't quite right for you but you're considering a move, please get in touch to discuss other opportunities across South Wales. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. As an IT Delivery Manager (Senior Officer) within HMRC's Chief Digital & Information Office (CDIO), you will support the delivery of medium to large-scale IT and digital change across the Borders and Trade (B&T) landscape. You will be responsible for managing delivery within a structured governance environment, ensuring plans are maintained, risks and dependencies are effectively managed, and delivery remains aligned to business priorities. Working across multidisciplinary teams, stakeholders and delivery partners, you will play a key role in maintaining delivery momentum, balancing pace, cost and quality while supporting successful outcomes in complex delivery environments. Job description You will take responsibility for the delivery of projects or workstreams within a wider delivery environment, supporting successful outcomes through effective planning, coordination and delivery control. You will work closely with Delivery Managers, Product teams and stakeholders to manage delivery activity, maintain governance and support decision-making by providing clear, timely insight into progress, risks and issues. You will also contribute to building delivery capability, supporting teams to operate effectively and continuously improve how they deliver value. Person specification You will take responsibility for the delivery of projects or workstreams within a wider delivery environment, supporting successful outcomes through effective planning, coordination and delivery control. You will work closely with Delivery Managers, Product teams and stakeholders to manage delivery activity, maintain governance and support decision-making by providing clear, timely insight into progress, risks and issues. You will also contribute to building delivery capability, supporting teams to operate effectively and continuously improve how they deliver value. Key Responsibilities Manage the delivery of medium to large-scale IT and digital projects or workstreams. Maintain delivery plans, governance and reporting, ensuring clear visibility of progress and risks. Identify, manage and escalate risks, issues and dependencies. Support commercial and financial management, including cost tracking and supplier engagement. Work across multidisciplinary teams and suppliers to maintain delivery alignment and momentum. Support stakeholders by providing clear and timely delivery insight, enabling informed decisions. Apply and adapt Agile and/or Waterfall methodologies to suit delivery context. Support team performance by removing blockers and encouraging effective ways of working. Contribute to continuous improvement and the wider Delivery Manager community. Essential Criteria The successful candidate will demonstrate: Experience managing or supporting the delivery of medium to large-scale IT or digital change. Experience operating within a structured delivery and governance environment, including delivery planning and risk/issue management. Ability to manage risks, issues and dependencies, maintaining delivery control and momentum. Experience working across multidisciplinary teams and/or suppliers to achieve delivery outcomes. Strong communication skills, with the ability to engage stakeholders and support decision-making. Working knowledge of Agile and/or Waterfall delivery methodologies applied in a delivery context. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) These sites are: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle Telford Plaza, Telford - moving to Parkside Court, Telford. You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Benefits Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history, qualification details and previous experiences, up to a maximum of your last three roles. Give a brief summary of what you delivered and any key achievement in each role (up to 150 words max per role). A 1000-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification outlined in the advert. Further details around what this will entail are listed on the application form. Sift Prior to applications being sifted candidates will be asked to complete an additional IKM assessment. Candidates will be sent details of the assessment once the advert has closed. This assessment is a pass or fail and only those who pass will be considered at the sift stage. In the event of a large number of applications being received, an initial sift may be held on your Personal Statement. At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview. Please note: Applications exceeding the prescribed word count will only have the prescribed word count assessed. To ensure your application is considered in full, it is in your best interest to adhere strictly to the word count guideline We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, you will be asked Experience based questions. You should apply the STAR (Situation, Task, Action, Result) technique when delivering examples. You are encouraged to prepare demonstrable examples of your experience ahead of the interview to ensure meaningfulness and completeness. Interviews will take place via video link. Sift and interview dates to be confirmed. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - 'Please re-open my application - insert vacancy ref . click apply for full job details
Aug 11, 2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. As an IT Delivery Manager (Senior Officer) within HMRC's Chief Digital & Information Office (CDIO), you will support the delivery of medium to large-scale IT and digital change across the Borders and Trade (B&T) landscape. You will be responsible for managing delivery within a structured governance environment, ensuring plans are maintained, risks and dependencies are effectively managed, and delivery remains aligned to business priorities. Working across multidisciplinary teams, stakeholders and delivery partners, you will play a key role in maintaining delivery momentum, balancing pace, cost and quality while supporting successful outcomes in complex delivery environments. Job description You will take responsibility for the delivery of projects or workstreams within a wider delivery environment, supporting successful outcomes through effective planning, coordination and delivery control. You will work closely with Delivery Managers, Product teams and stakeholders to manage delivery activity, maintain governance and support decision-making by providing clear, timely insight into progress, risks and issues. You will also contribute to building delivery capability, supporting teams to operate effectively and continuously improve how they deliver value. Person specification You will take responsibility for the delivery of projects or workstreams within a wider delivery environment, supporting successful outcomes through effective planning, coordination and delivery control. You will work closely with Delivery Managers, Product teams and stakeholders to manage delivery activity, maintain governance and support decision-making by providing clear, timely insight into progress, risks and issues. You will also contribute to building delivery capability, supporting teams to operate effectively and continuously improve how they deliver value. Key Responsibilities Manage the delivery of medium to large-scale IT and digital projects or workstreams. Maintain delivery plans, governance and reporting, ensuring clear visibility of progress and risks. Identify, manage and escalate risks, issues and dependencies. Support commercial and financial management, including cost tracking and supplier engagement. Work across multidisciplinary teams and suppliers to maintain delivery alignment and momentum. Support stakeholders by providing clear and timely delivery insight, enabling informed decisions. Apply and adapt Agile and/or Waterfall methodologies to suit delivery context. Support team performance by removing blockers and encouraging effective ways of working. Contribute to continuous improvement and the wider Delivery Manager community. Essential Criteria The successful candidate will demonstrate: Experience managing or supporting the delivery of medium to large-scale IT or digital change. Experience operating within a structured delivery and governance environment, including delivery planning and risk/issue management. Ability to manage risks, issues and dependencies, maintaining delivery control and momentum. Experience working across multidisciplinary teams and/or suppliers to achieve delivery outcomes. Strong communication skills, with the ability to engage stakeholders and support decision-making. Working knowledge of Agile and/or Waterfall delivery methodologies applied in a delivery context. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) These sites are: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle Telford Plaza, Telford - moving to Parkside Court, Telford. You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Benefits Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history, qualification details and previous experiences, up to a maximum of your last three roles. Give a brief summary of what you delivered and any key achievement in each role (up to 150 words max per role). A 1000-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification outlined in the advert. Further details around what this will entail are listed on the application form. Sift Prior to applications being sifted candidates will be asked to complete an additional IKM assessment. Candidates will be sent details of the assessment once the advert has closed. This assessment is a pass or fail and only those who pass will be considered at the sift stage. In the event of a large number of applications being received, an initial sift may be held on your Personal Statement. At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview. Please note: Applications exceeding the prescribed word count will only have the prescribed word count assessed. To ensure your application is considered in full, it is in your best interest to adhere strictly to the word count guideline We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, you will be asked Experience based questions. You should apply the STAR (Situation, Task, Action, Result) technique when delivering examples. You are encouraged to prepare demonstrable examples of your experience ahead of the interview to ensure meaningfulness and completeness. Interviews will take place via video link. Sift and interview dates to be confirmed. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - 'Please re-open my application - insert vacancy ref . click apply for full job details
Join Maplecroft and Property Claim Services (PCS) as a Senior Platform Engineering Technical Lead, where you'll play a pivotal role in shaping and evolving the cloud platforms that power leading risk analytics products. This is a hands-on technical leadership position, combining people management, cloud architecture, platform engineering, and strategic decision-making. Reporting to the Head of Software, you'll lead a distributed infrastructure team spanning the UK and India while working closely with engineering teams to deliver scalable, resilient, and secure cloud solutions. The position is open for full remote within the UK, but there's preference for profiles who are commutable to Bath weekly - our hybrid policy stablishes 3 days per week in the office. You'll provide technical direction across two business units, with a primary focus on Maplecroft's AWS-based platforms, including: GRiD (Global Risk Dashboard) - Maplecroft's current flagship risk analytics platform, comprising a microservice architecture for mapping, commodity-specific and industry-specific data, and core country risk data. DataX - Maplecroft's internal platform for large-scale data processing, building and quality-assuring the risk indices that feed our client-facing products. GRiD 2 - Maplecroft's next-generation risk analytics platform, which will replace GRiD as our flagship SaaS product for risk management. GRiD 2 is built on Synergy Studio (VSS), a platform owned by our parent business unit, Catastrophe and Risk Solutions. Working within a modern cloud ecosystem leveraging AWS, AWS CDK, OpenTofu, ECS Fargate, Lambda, DynamoDB, Aurora, Batch, Step Functions, GitHub and Okta, you'll help guide architectural decisions, support platform modernisation, and drive engineering excellence. Why Join Us? This is an opportunity to influence the future of industry-leading risk analytics platforms while remaining deeply involved in technical decision-making. You'll work with modern AWS technologies, help shape engineering strategy, lead talented engineers, and contribute to the development of the next generation of Maplecroft's products in a collaborative, innovation-focused environment. Responsibilities Own the GRiD cloud platform end-to-end, including resilience, disaster recovery, multi-region architecture, and operational readiness. Act as the senior escalation point for complex infrastructure challenges, including permissions, deployment failures, and platform stability issues. Guide the transition from GRiD to GRiD 2, collaborating with the Catastrophe and Risk Solutions teams who develop Synergy Studio (VSS), the platform on which GRiD 2 is being built, to ensure a successful migration. Shape platform strategy and governance, providing guidance on architecture, tooling, and engineering best practices across AWS CDK and OpenTofu environments. Partner regularly with the Information Risk Officer to identify, prioritise, and remediate platform vulnerabilities. Remain actively involved in engineering work through code reviews, technical problem solving, and hands-on development when required. Drive innovation through prototyping, self-service infrastructure, developer tooling improvements, and AI-assisted development initiatives. Support agile delivery activities and contribute to a shared business-hours support rota. Lead, mentor, and develop a distributed team of infrastructure engineers through coaching, performance management, and career development. Qualifications Essential Minimum 5 years' experience working on customer-facing cloud platforms. Strong hands-on expertise with AWS across multiple accounts and regions, including IaaS, PaaS, and SaaS environments. Proven experience with both AWS CDK/CloudFormation and OpenTofu , including troubleshooting stack failures, rollbacks, and configuration drift. Experience building or operating serverless AWS architectures , particularly for production-scale data processing workloads. Experience designing and supporting multi-region, highly available platforms , including disaster recovery planning and testing. Strong understanding of AWS IAM , including roles, trust policies, and GitHub Actions OIDC federation. Professional development experience in Python . Excellent code review capabilities, providing pragmatic and constructive technical feedback. Demonstrated passion for continuous improvement, including developer experience, automation, AI-assisted engineering, and platform tooling. Experience leading technical initiatives and influencing engineering direction. Prior people management experience is highly desirable, although we welcome applications from exceptional senior engineers ready to take the next step into leadership. Desirable Experience with Okta or similar identity and access management platforms. Familiarity with Django and/or FastAPI . Experience with observability and monitoring tools such as Sentry Cloud , Dynatrace , or similar platforms. Experience working with distributed engineering teams across multiple geographies.
Aug 11, 2026
Full time
Join Maplecroft and Property Claim Services (PCS) as a Senior Platform Engineering Technical Lead, where you'll play a pivotal role in shaping and evolving the cloud platforms that power leading risk analytics products. This is a hands-on technical leadership position, combining people management, cloud architecture, platform engineering, and strategic decision-making. Reporting to the Head of Software, you'll lead a distributed infrastructure team spanning the UK and India while working closely with engineering teams to deliver scalable, resilient, and secure cloud solutions. The position is open for full remote within the UK, but there's preference for profiles who are commutable to Bath weekly - our hybrid policy stablishes 3 days per week in the office. You'll provide technical direction across two business units, with a primary focus on Maplecroft's AWS-based platforms, including: GRiD (Global Risk Dashboard) - Maplecroft's current flagship risk analytics platform, comprising a microservice architecture for mapping, commodity-specific and industry-specific data, and core country risk data. DataX - Maplecroft's internal platform for large-scale data processing, building and quality-assuring the risk indices that feed our client-facing products. GRiD 2 - Maplecroft's next-generation risk analytics platform, which will replace GRiD as our flagship SaaS product for risk management. GRiD 2 is built on Synergy Studio (VSS), a platform owned by our parent business unit, Catastrophe and Risk Solutions. Working within a modern cloud ecosystem leveraging AWS, AWS CDK, OpenTofu, ECS Fargate, Lambda, DynamoDB, Aurora, Batch, Step Functions, GitHub and Okta, you'll help guide architectural decisions, support platform modernisation, and drive engineering excellence. Why Join Us? This is an opportunity to influence the future of industry-leading risk analytics platforms while remaining deeply involved in technical decision-making. You'll work with modern AWS technologies, help shape engineering strategy, lead talented engineers, and contribute to the development of the next generation of Maplecroft's products in a collaborative, innovation-focused environment. Responsibilities Own the GRiD cloud platform end-to-end, including resilience, disaster recovery, multi-region architecture, and operational readiness. Act as the senior escalation point for complex infrastructure challenges, including permissions, deployment failures, and platform stability issues. Guide the transition from GRiD to GRiD 2, collaborating with the Catastrophe and Risk Solutions teams who develop Synergy Studio (VSS), the platform on which GRiD 2 is being built, to ensure a successful migration. Shape platform strategy and governance, providing guidance on architecture, tooling, and engineering best practices across AWS CDK and OpenTofu environments. Partner regularly with the Information Risk Officer to identify, prioritise, and remediate platform vulnerabilities. Remain actively involved in engineering work through code reviews, technical problem solving, and hands-on development when required. Drive innovation through prototyping, self-service infrastructure, developer tooling improvements, and AI-assisted development initiatives. Support agile delivery activities and contribute to a shared business-hours support rota. Lead, mentor, and develop a distributed team of infrastructure engineers through coaching, performance management, and career development. Qualifications Essential Minimum 5 years' experience working on customer-facing cloud platforms. Strong hands-on expertise with AWS across multiple accounts and regions, including IaaS, PaaS, and SaaS environments. Proven experience with both AWS CDK/CloudFormation and OpenTofu , including troubleshooting stack failures, rollbacks, and configuration drift. Experience building or operating serverless AWS architectures , particularly for production-scale data processing workloads. Experience designing and supporting multi-region, highly available platforms , including disaster recovery planning and testing. Strong understanding of AWS IAM , including roles, trust policies, and GitHub Actions OIDC federation. Professional development experience in Python . Excellent code review capabilities, providing pragmatic and constructive technical feedback. Demonstrated passion for continuous improvement, including developer experience, automation, AI-assisted engineering, and platform tooling. Experience leading technical initiatives and influencing engineering direction. Prior people management experience is highly desirable, although we welcome applications from exceptional senior engineers ready to take the next step into leadership. Desirable Experience with Okta or similar identity and access management platforms. Familiarity with Django and/or FastAPI . Experience with observability and monitoring tools such as Sentry Cloud , Dynatrace , or similar platforms. Experience working with distributed engineering teams across multiple geographies.
About the job Job summary Reporting to the Director General, CDIO, the Director of Resilience provides enterprise leadership across HMRC, ensuring that resilience, business continuity, contingency planning and crisis management are embedded within governance, operations and decision-making across the department. Working closely with the Chief Security Officer, the role forms part of HMRC's wider Security and Resilience leadership arrangements. The Director will lead the Resilience Directorate, responsible for enterprise resilience, business continuity, crisis management and organisational preparedness across HMRC. Job description Strategic Leadership & Accountability Lead and Mature the Operating Model: Provide strategic leadership for business continuity, crisis management and resilience arrangements, ensuring governance and accountability remain effective. Strengthen Organisational Capability: Develop the processes, tools, systems and professional expertise needed to support preparedness and response. Drive Continuous Improvement: Use insight, threat intelligence and lessons learned to strengthen resilience capability and address emerging risks. Promote a Culture of Resilience: Lead engagement and awareness activity to ensure resilience ownership and accountability is embedded across HMRC. Provide Assurance of Maturity: Oversee internal and external assurance activity, including alignment with ISO 22301 and other recognised standards. Crisis Management Leadership: Provide strategic leadership during crisis situations, ensuring effective activation of business continuity, recovery and response arrangements. Command Arrangements: Maintain, develop and oversee Gold, Silver and Bronze command structures, ensuring clear responsibilities, escalation pathways and effective mobilisation of resources. Integrated Resilience Framework: Lead the continued development and embedding of contingency planning, business continuity, disaster recovery and crisis response arrangements. Scenario Planning and Testing: Oversee resilience exercises, playbooks and assurance activity to strengthen organisational readiness and response capability. Business Continuity Assurance: Ensure critical business services are supported by effective and regularly tested continuity arrangements. Strategic Leadership: Provide expert advice and assurance to Ministers, Permanent Secretaries, ExCom and the HMRC Board on resilience risks, preparedness and organisational capability. Strategic Influence and Collaboration: The Director of Resilience operates at the strategic centre of HMRC's resilience capability, providing expert advice and assurance to senior leaders and governance forums. Internal Influence: Work with Ministers, Permanent Secretaries, ExCom, the HMRC Board and senior leaders across lines of business to embed resilience within strategic planning, operational delivery and enterprise risk management. External Collaboration: Represent HMRC in cross-government resilience and crisis management forums, building trusted relationships with government departments, agencies, suppliers and delivery partners and contributing to wider resilience capability across government. Communication and Impact: Translate complex resilience issues into clear, credible advice that supports effective decision-making before, during and after disruption. Person specification The successful applicant will need to demonstrate the right senior-level experience, relevant qualifications and effective delivery against the following essential criteria: Strategic Leadership and Delivery: Proven ability to lead complex organisations through change and deliver sustainable outcomes across organisational boundaries. Resilience, Crisis, Contingency and Continuity Leadership: Experience of leading resilience, crisis management, business continuity or recovery arrangements in a complex operational environment. Building Organisational Capability: Experience of strengthening organisational capability through planning, preparedness, assurance, continuous improvement and organisational learning. Stakeholder Engagement and Influence: Exceptional communication and influencing skills, with the ability to build credibility and secure commitment from Ministers, boards, senior leaders, operational teams and external partners. Government and External Collaboration: Experience of building effective partnerships across government, industry and external organisations to deliver strategic outcomes. Qualifications, Frameworks and Assurance: Relevant professional qualifications, or equivalent expertise, and knowledge of recognised resilience, continuity, risk management or assurance frameworks. Benefits Alongside your salary of £105,000, HM Revenue and Customs contributes £30,418 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). Pension Your Civil Service pension is a valuable part of your total reward and is one of your biggest benefits. When you join the Civil Service, you get access to the alpha pension with a generous employer contribution of 28.97% and some of the lowest member contributions in the public sector. Please visit Civil Service Pension Scheme for more information. Annual Leave and Bank Holiday Allowance 25 days annual leave, increasing to 30 days after 5 years' service (allowance pro-rata for part-time colleagues). This is complemented by one days paid privilege leave to mark the King's Birthday and is in addition to your public holidays. Equality, Diversity & Inclusion The Civil Service values and supports all its employees. At HMRC we want to create great places to work that are welcoming to all - where there is a strong sense of belonging and community. We embed inclusion in everything we do. Senior Civil Servants play a crucial role in promoting and maintaining inclusive behaviours, addressing disparities and reporting progress. Our HMRC equality objectives describe how we are working to become a more inclusive and representative organisation reflective of our values. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details Selection Panel Tony Poulter Civil Service Commissioner & Chair Daljit Rehal, HMRC Director General CDIO / vacancy holder Helen Pickles, HMRC Chief People Officer & Director General, People and Place Group Myrtle Lloyd, Director General, Customer Services Group, HMRC Shortlist The panel will assess the evidence provided in your CV and statement. Candidates whose applications best meet the essential criteria will be selected for interview. HMRC is a Disability Confident leader and guarantees to interview candidates applying under the Disability Confident Scheme who successfully meet the minimum selection criteria outlined in the person specification. Due Diligence Candidates should declare any perceived conflicts of interest at application, and this may be discussed with you at interview. Informal Conversation Shortlisted candidates will have the opportunity to speak to the vacancy holder or nominated senior leader. This is an informal discussion to allow you to learn more about the role and is not part of the assessment process. Assessment If shortlisted, you will take part in the following assessments: Individual Leadership Assessment - a combination of psychometric assessments. Staff Engagement Exercise - a presentation and Q&A with a representative staff group from across HMRC. Assessments are designed to support the panel's decision-making and highlight areas for further exploration at interview. They do not result in a pass or fail decision. Interview You will attend a panel interview for a more in-depth discussion of your previous experience and professional competence. This will include a 5-minute verbal presentation; further information will be issued in advance. Interviews are expected to take place in person in London. Offer and Feedback Unfortunately, due to the anticipated number of applicants for this role, we are unable to provide feedback to those not successful at shortlist stage. Candidates who are shortlisted and attend an interview will be offered feedback from a member of the interview panel. We will also send you a copy of the report for any assessment you have undergone. Feedback will only be provided if you attend an interview or assessment. This role has a minimum assignment duration of 3 years . click apply for full job details
Aug 11, 2026
Full time
About the job Job summary Reporting to the Director General, CDIO, the Director of Resilience provides enterprise leadership across HMRC, ensuring that resilience, business continuity, contingency planning and crisis management are embedded within governance, operations and decision-making across the department. Working closely with the Chief Security Officer, the role forms part of HMRC's wider Security and Resilience leadership arrangements. The Director will lead the Resilience Directorate, responsible for enterprise resilience, business continuity, crisis management and organisational preparedness across HMRC. Job description Strategic Leadership & Accountability Lead and Mature the Operating Model: Provide strategic leadership for business continuity, crisis management and resilience arrangements, ensuring governance and accountability remain effective. Strengthen Organisational Capability: Develop the processes, tools, systems and professional expertise needed to support preparedness and response. Drive Continuous Improvement: Use insight, threat intelligence and lessons learned to strengthen resilience capability and address emerging risks. Promote a Culture of Resilience: Lead engagement and awareness activity to ensure resilience ownership and accountability is embedded across HMRC. Provide Assurance of Maturity: Oversee internal and external assurance activity, including alignment with ISO 22301 and other recognised standards. Crisis Management Leadership: Provide strategic leadership during crisis situations, ensuring effective activation of business continuity, recovery and response arrangements. Command Arrangements: Maintain, develop and oversee Gold, Silver and Bronze command structures, ensuring clear responsibilities, escalation pathways and effective mobilisation of resources. Integrated Resilience Framework: Lead the continued development and embedding of contingency planning, business continuity, disaster recovery and crisis response arrangements. Scenario Planning and Testing: Oversee resilience exercises, playbooks and assurance activity to strengthen organisational readiness and response capability. Business Continuity Assurance: Ensure critical business services are supported by effective and regularly tested continuity arrangements. Strategic Leadership: Provide expert advice and assurance to Ministers, Permanent Secretaries, ExCom and the HMRC Board on resilience risks, preparedness and organisational capability. Strategic Influence and Collaboration: The Director of Resilience operates at the strategic centre of HMRC's resilience capability, providing expert advice and assurance to senior leaders and governance forums. Internal Influence: Work with Ministers, Permanent Secretaries, ExCom, the HMRC Board and senior leaders across lines of business to embed resilience within strategic planning, operational delivery and enterprise risk management. External Collaboration: Represent HMRC in cross-government resilience and crisis management forums, building trusted relationships with government departments, agencies, suppliers and delivery partners and contributing to wider resilience capability across government. Communication and Impact: Translate complex resilience issues into clear, credible advice that supports effective decision-making before, during and after disruption. Person specification The successful applicant will need to demonstrate the right senior-level experience, relevant qualifications and effective delivery against the following essential criteria: Strategic Leadership and Delivery: Proven ability to lead complex organisations through change and deliver sustainable outcomes across organisational boundaries. Resilience, Crisis, Contingency and Continuity Leadership: Experience of leading resilience, crisis management, business continuity or recovery arrangements in a complex operational environment. Building Organisational Capability: Experience of strengthening organisational capability through planning, preparedness, assurance, continuous improvement and organisational learning. Stakeholder Engagement and Influence: Exceptional communication and influencing skills, with the ability to build credibility and secure commitment from Ministers, boards, senior leaders, operational teams and external partners. Government and External Collaboration: Experience of building effective partnerships across government, industry and external organisations to deliver strategic outcomes. Qualifications, Frameworks and Assurance: Relevant professional qualifications, or equivalent expertise, and knowledge of recognised resilience, continuity, risk management or assurance frameworks. Benefits Alongside your salary of £105,000, HM Revenue and Customs contributes £30,418 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). Pension Your Civil Service pension is a valuable part of your total reward and is one of your biggest benefits. When you join the Civil Service, you get access to the alpha pension with a generous employer contribution of 28.97% and some of the lowest member contributions in the public sector. Please visit Civil Service Pension Scheme for more information. Annual Leave and Bank Holiday Allowance 25 days annual leave, increasing to 30 days after 5 years' service (allowance pro-rata for part-time colleagues). This is complemented by one days paid privilege leave to mark the King's Birthday and is in addition to your public holidays. Equality, Diversity & Inclusion The Civil Service values and supports all its employees. At HMRC we want to create great places to work that are welcoming to all - where there is a strong sense of belonging and community. We embed inclusion in everything we do. Senior Civil Servants play a crucial role in promoting and maintaining inclusive behaviours, addressing disparities and reporting progress. Our HMRC equality objectives describe how we are working to become a more inclusive and representative organisation reflective of our values. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details Selection Panel Tony Poulter Civil Service Commissioner & Chair Daljit Rehal, HMRC Director General CDIO / vacancy holder Helen Pickles, HMRC Chief People Officer & Director General, People and Place Group Myrtle Lloyd, Director General, Customer Services Group, HMRC Shortlist The panel will assess the evidence provided in your CV and statement. Candidates whose applications best meet the essential criteria will be selected for interview. HMRC is a Disability Confident leader and guarantees to interview candidates applying under the Disability Confident Scheme who successfully meet the minimum selection criteria outlined in the person specification. Due Diligence Candidates should declare any perceived conflicts of interest at application, and this may be discussed with you at interview. Informal Conversation Shortlisted candidates will have the opportunity to speak to the vacancy holder or nominated senior leader. This is an informal discussion to allow you to learn more about the role and is not part of the assessment process. Assessment If shortlisted, you will take part in the following assessments: Individual Leadership Assessment - a combination of psychometric assessments. Staff Engagement Exercise - a presentation and Q&A with a representative staff group from across HMRC. Assessments are designed to support the panel's decision-making and highlight areas for further exploration at interview. They do not result in a pass or fail decision. Interview You will attend a panel interview for a more in-depth discussion of your previous experience and professional competence. This will include a 5-minute verbal presentation; further information will be issued in advance. Interviews are expected to take place in person in London. Offer and Feedback Unfortunately, due to the anticipated number of applicants for this role, we are unable to provide feedback to those not successful at shortlist stage. Candidates who are shortlisted and attend an interview will be offered feedback from a member of the interview panel. We will also send you a copy of the report for any assessment you have undergone. Feedback will only be provided if you attend an interview or assessment. This role has a minimum assignment duration of 3 years . click apply for full job details
