J.P. MORGAN
hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role. JOB DESCRIPTION Product Director - Financial Crime As a Product Director for Financial Crime Product at J.P. Morgan Personal Investing, you will lead a team that innovates new product offerings and is responsible for the end-to-end product lifecycle for our financial crime prevention and detection capabilities across AML, KYC/CDD, sanctions screening, transaction monitoring, and fraud controls. You will act as the voice of the customer and develop profitable products that provide customer value, ensuring controls are effective and defensible without creating unnecessary friction. Utilising your deep understanding of how to get a product off the ground, you will guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. You will partner closely with Engineering, Operations, Compliance, and Risk to deliver scalable, resilient, high-quality products that meet regulatory expectations and support strong customer outcomes. This role requires striking the right balance between robust regulatory compliance, customer experience, and commercial outcomes. Our Product team is at the heart of this venture, focused on getting smart ideas into the hands of our customers. We're looking for leaders who have a curious mindset, thrive in collaborative squads, and are passionate about building financial crime products that protect customers and the firm. By their nature, our teams are also solution-oriented, commercially savvy, and have a head for fintech. We work in tribes and squads that focus on specific products and projects - and depending on your strengths and interests, you'll have the opportunity to move between them. Job responsibilities: Develops and articulates a clear product strategy that delivers meaningful value to customers and aligns with the firm's broader objectives, covering AML, KYC/CDD, sanctions screening, transaction monitoring, fraud detection and investigator/case management tooling, while balancing regulatory compliance, customer experience and commercial value. Supports the expansion of our proposition into new investment services, products and geographies, ensuring financial crime controls are designed in from the outset and scale in a compliant manner across jurisdictions, balancing speed-to-market with compliance requirements. Acts as a subject matter expert on financial crime, providing guidance and support to stakeholders and senior management, and translating global regulations into practical financial crime product capabilities across all channels, customer types, products and geographies. Leads discovery efforts and market research to understand the investment platforms and digital banking competitive landscape, including how peers and competitors manage compliance with financial crime regulations, and integrates those insights into the product roadmap alongside the needs of Operations and Compliance teams. Continuously monitors product and customer-journey metrics to identify friction points and iteratively improve journeys, maintaining compliance while balancing financial crime protection with a seamless investing experience. Owns the end-to-end product development process for regulated capabilities, ensuring requirements comply with applicable regulations and internal policies, that testing provides adequate coverage, and that operational readiness and change management are in place ahead of launch, upholding high standards of quality and reliability and translating business and technical objectives into clear priorities for Product Managers and Engineering. Designs and evolves financial crime controls leveraging data and metrics to maintain regulatory compliance at scale as products and volumes grow, balancing customer friction, false positive rates and operational cost while preserving explainability and defensibility. Leads change impact assessments for new or modified products and regulatory change, owns the annual AML and Sanction risk assessments activities and related reporting and contributes to the definition and ongoing review of the Risk Appetite statement for financial crime product capabilities. Contributes to the monitoring, testing, and assurance of controls by supporting audits, compliance and control testing activities, and engagement with regulators to address financial crime topics. Builds strong, collaborative relationships across departments, including internal teams (Engineering, Compliance, and Operations) and external vendors across all markets. Required qualifications, capabilities and skills 10+ years of product management experience or equivalent expertise, including 5+ years in Financial Crime, RegTech or financial services compliance-related products. Proven track record of leading product teams and delivering enterprise-scale software platforms with measurable outcomes. Deep domain knowledge across AML, KYC/CDD, sanctions screening, fraud and transaction monitoring, including investigation and case management workflows, with demonstrated ability to balance regulatory compliance obligations with customer experience and commercial objectives. Strong understanding of the financial crime regulatory landscape in the UK, with familiarity across applicable sanctions lists, local due diligence requirements and KYC obligations across multiple jurisdictions. Proven experience in conducting or leading financial crime risk assessments and/or change impact assessments. Experience delivering data-driven products, including applying AI/ML in Financial Crime contexts and building or enhancing case management systems and investigator tooling. Experience developing products for investment platforms or digital consumer banking, ideally across multiple European jurisdictions. Ability to explain technical issues in a clear way to the business and other stakeholders - including translating policy and regulatory requirements for technical teams, and explaining technical and product trade-offs to Compliance, Risk and regulators. Be the glue among departments and create shared understanding by translating ideas and concepts into technical or layman's terms. Excellent written and verbal communication skills, with the ability to present complex information clearly to senior management and regulators. Strong organisational skills with the ability to manage multiple priorities effectively in a fast-paced environment. Proven ability to collaborate across functions, influence stakeholders and drive outcomes. Preferred qualifications, capabilities and skills Bachelor's degree or equivalent; MBA or relevant advanced degree advantageous. Professional certification such as CAMS, ICA, CFE or equivalent. Experience co-ordinating responses to audits, compliance testing and regulatory reviews. Vendor management experience including build-versus-buy analysis and integration strategy for third-party Financial Crime solutions. Demonstrated prior experience navigating matrix and complex organisations, collaborating effectively across teams and functions. About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team J.P. Morgan Personal Investing is building innovative digital investing products for customers across Europe. Our Financial Crime Product team is dedicated to creating industry-leading capabilities that protect our customers and the firm from financial crime, while delivering seamless investing experiences. Teams enable innovation while adhering to the firm's principles of security, customer control, privacy and regulatory excellence. ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company . click apply for full job details
hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role. JOB DESCRIPTION Product Director - Financial Crime As a Product Director for Financial Crime Product at J.P. Morgan Personal Investing, you will lead a team that innovates new product offerings and is responsible for the end-to-end product lifecycle for our financial crime prevention and detection capabilities across AML, KYC/CDD, sanctions screening, transaction monitoring, and fraud controls. You will act as the voice of the customer and develop profitable products that provide customer value, ensuring controls are effective and defensible without creating unnecessary friction. Utilising your deep understanding of how to get a product off the ground, you will guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. You will partner closely with Engineering, Operations, Compliance, and Risk to deliver scalable, resilient, high-quality products that meet regulatory expectations and support strong customer outcomes. This role requires striking the right balance between robust regulatory compliance, customer experience, and commercial outcomes. Our Product team is at the heart of this venture, focused on getting smart ideas into the hands of our customers. We're looking for leaders who have a curious mindset, thrive in collaborative squads, and are passionate about building financial crime products that protect customers and the firm. By their nature, our teams are also solution-oriented, commercially savvy, and have a head for fintech. We work in tribes and squads that focus on specific products and projects - and depending on your strengths and interests, you'll have the opportunity to move between them. Job responsibilities: Develops and articulates a clear product strategy that delivers meaningful value to customers and aligns with the firm's broader objectives, covering AML, KYC/CDD, sanctions screening, transaction monitoring, fraud detection and investigator/case management tooling, while balancing regulatory compliance, customer experience and commercial value. Supports the expansion of our proposition into new investment services, products and geographies, ensuring financial crime controls are designed in from the outset and scale in a compliant manner across jurisdictions, balancing speed-to-market with compliance requirements. Acts as a subject matter expert on financial crime, providing guidance and support to stakeholders and senior management, and translating global regulations into practical financial crime product capabilities across all channels, customer types, products and geographies. Leads discovery efforts and market research to understand the investment platforms and digital banking competitive landscape, including how peers and competitors manage compliance with financial crime regulations, and integrates those insights into the product roadmap alongside the needs of Operations and Compliance teams. Continuously monitors product and customer-journey metrics to identify friction points and iteratively improve journeys, maintaining compliance while balancing financial crime protection with a seamless investing experience. Owns the end-to-end product development process for regulated capabilities, ensuring requirements comply with applicable regulations and internal policies, that testing provides adequate coverage, and that operational readiness and change management are in place ahead of launch, upholding high standards of quality and reliability and translating business and technical objectives into clear priorities for Product Managers and Engineering. Designs and evolves financial crime controls leveraging data and metrics to maintain regulatory compliance at scale as products and volumes grow, balancing customer friction, false positive rates and operational cost while preserving explainability and defensibility. Leads change impact assessments for new or modified products and regulatory change, owns the annual AML and Sanction risk assessments activities and related reporting and contributes to the definition and ongoing review of the Risk Appetite statement for financial crime product capabilities. Contributes to the monitoring, testing, and assurance of controls by supporting audits, compliance and control testing activities, and engagement with regulators to address financial crime topics. Builds strong, collaborative relationships across departments, including internal teams (Engineering, Compliance, and Operations) and external vendors across all markets. Required qualifications, capabilities and skills 10+ years of product management experience or equivalent expertise, including 5+ years in Financial Crime, RegTech or financial services compliance-related products. Proven track record of leading product teams and delivering enterprise-scale software platforms with measurable outcomes. Deep domain knowledge across AML, KYC/CDD, sanctions screening, fraud and transaction monitoring, including investigation and case management workflows, with demonstrated ability to balance regulatory compliance obligations with customer experience and commercial objectives. Strong understanding of the financial crime regulatory landscape in the UK, with familiarity across applicable sanctions lists, local due diligence requirements and KYC obligations across multiple jurisdictions. Proven experience in conducting or leading financial crime risk assessments and/or change impact assessments. Experience delivering data-driven products, including applying AI/ML in Financial Crime contexts and building or enhancing case management systems and investigator tooling. Experience developing products for investment platforms or digital consumer banking, ideally across multiple European jurisdictions. Ability to explain technical issues in a clear way to the business and other stakeholders - including translating policy and regulatory requirements for technical teams, and explaining technical and product trade-offs to Compliance, Risk and regulators. Be the glue among departments and create shared understanding by translating ideas and concepts into technical or layman's terms. Excellent written and verbal communication skills, with the ability to present complex information clearly to senior management and regulators. Strong organisational skills with the ability to manage multiple priorities effectively in a fast-paced environment. Proven ability to collaborate across functions, influence stakeholders and drive outcomes. Preferred qualifications, capabilities and skills Bachelor's degree or equivalent; MBA or relevant advanced degree advantageous. Professional certification such as CAMS, ICA, CFE or equivalent. Experience co-ordinating responses to audits, compliance testing and regulatory reviews. Vendor management experience including build-versus-buy analysis and integration strategy for third-party Financial Crime solutions. Demonstrated prior experience navigating matrix and complex organisations, collaborating effectively across teams and functions. About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team J.P. Morgan Personal Investing is building innovative digital investing products for customers across Europe. Our Financial Crime Product team is dedicated to creating industry-leading capabilities that protect our customers and the firm from financial crime, while delivering seamless investing experiences. Teams enable innovation while adhering to the firm's principles of security, customer control, privacy and regulatory excellence. ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company . click apply for full job details
Victim Support
Caseworker Team Leader We are seeking a pro-active, organised and detail-focused Team Leader to lead and manage the multi-crime service which supports anyone aged over 18 affected by crime and anti-social behaviour in Avon & Somerset. We are looking for someone who brings strong people management experience, exceptional communication skills, and a commitment to building a supportive and high performing team. Do you want to make a difference every day Do you want to contribute to change and improvement for those who need it Do you have resilience and adaptability If yes, then we d love to hear from you Position: 6829 Team Leader Casework Location: Avon and Somerset/Hybrid Hours: Full time, 37.5. Monday to Friday 9.30am - 5.30pm Contract: Permanent Salary: £30,825 Closing Date: 05/08/2026. We reserve the right to close this vacancy early, if enough suitable applications are received. The Role You ll lead a staff team, oversee daily case allocations, manage service delivery, strengthen partnerships, and ensure our service meets contractual and quality standards. As the Team Leader you will: Be responsible for case management system audits and reports. Be responsible capturing data and information to ensure the work of team is outcome based and evidenced. Be responsible for allocating of work levels within and across the wider team and analysing statistics. Be responsible for safeguarding quality assurance and compliance with policies and procedures. Work with relevant managers to provide input to and ensure excellent delivery of the service. Support the team to manage caseloads completing comprehensive impact assessments. Be responsible for the line management of team members. Promote effective communication channels. This role is full-time, and is hybrid working both from home and 3 days a week in our office in Bristol (a suitable and confidential workspace at home is required). About You You will need: An understanding of the Criminal Justice System and the impact of crime on victims and witnesses. An understanding of legislation relating to equal opportunities and diversity, inclusivity, safeguarding and risk assessments. A practical understanding of the requirement for confidentiality and safe working practice. Experience of working in a challenging and changing environment. Demonstrable experience of providing crisis management, support and guidance in sometimes stressful and difficult situations to a team with a client service focus. Extensive experience of effectively leading and managing a team, monitoring performance and service delivery to meet contractual requirements. Strong communication, negotiation and advisory skills. The ability to work without direct supervision. Substantial IT expertise with the ability to use a range of software. You can view the full Job Description and Person Specification once you click to apply. In Return Benefits include: Flexible Working Options: Including hybrid working. Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave and an extra day off for your birthday. Pension Plan: 5% employer contribution and enhanced sick pay, maternity, and paternity payments. Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support: Employee assistance programme and wellbeing support. Inclusive Networks: Access to EDI networks and colleague cafes. Sustainable Travel: Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression. About the Organisation This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales. They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences. The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process. You may have experience in areas such as Casework, Caseworker, Family Caseworker, Childrens Caseworker, Criminal Justice, Rehabilitation, Offender, Ex Offender, Victim Support Caseworker. Please note this role is being advertised by NFP People on behalf of our client.
Caseworker Team Leader We are seeking a pro-active, organised and detail-focused Team Leader to lead and manage the multi-crime service which supports anyone aged over 18 affected by crime and anti-social behaviour in Avon & Somerset. We are looking for someone who brings strong people management experience, exceptional communication skills, and a commitment to building a supportive and high performing team. Do you want to make a difference every day Do you want to contribute to change and improvement for those who need it Do you have resilience and adaptability If yes, then we d love to hear from you Position: 6829 Team Leader Casework Location: Avon and Somerset/Hybrid Hours: Full time, 37.5. Monday to Friday 9.30am - 5.30pm Contract: Permanent Salary: £30,825 Closing Date: 05/08/2026. We reserve the right to close this vacancy early, if enough suitable applications are received. The Role You ll lead a staff team, oversee daily case allocations, manage service delivery, strengthen partnerships, and ensure our service meets contractual and quality standards. As the Team Leader you will: Be responsible for case management system audits and reports. Be responsible capturing data and information to ensure the work of team is outcome based and evidenced. Be responsible for allocating of work levels within and across the wider team and analysing statistics. Be responsible for safeguarding quality assurance and compliance with policies and procedures. Work with relevant managers to provide input to and ensure excellent delivery of the service. Support the team to manage caseloads completing comprehensive impact assessments. Be responsible for the line management of team members. Promote effective communication channels. This role is full-time, and is hybrid working both from home and 3 days a week in our office in Bristol (a suitable and confidential workspace at home is required). About You You will need: An understanding of the Criminal Justice System and the impact of crime on victims and witnesses. An understanding of legislation relating to equal opportunities and diversity, inclusivity, safeguarding and risk assessments. A practical understanding of the requirement for confidentiality and safe working practice. Experience of working in a challenging and changing environment. Demonstrable experience of providing crisis management, support and guidance in sometimes stressful and difficult situations to a team with a client service focus. Extensive experience of effectively leading and managing a team, monitoring performance and service delivery to meet contractual requirements. Strong communication, negotiation and advisory skills. The ability to work without direct supervision. Substantial IT expertise with the ability to use a range of software. You can view the full Job Description and Person Specification once you click to apply. In Return Benefits include: Flexible Working Options: Including hybrid working. Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave and an extra day off for your birthday. Pension Plan: 5% employer contribution and enhanced sick pay, maternity, and paternity payments. Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support: Employee assistance programme and wellbeing support. Inclusive Networks: Access to EDI networks and colleague cafes. Sustainable Travel: Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression. About the Organisation This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales. They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences. The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process. You may have experience in areas such as Casework, Caseworker, Family Caseworker, Childrens Caseworker, Criminal Justice, Rehabilitation, Offender, Ex Offender, Victim Support Caseworker. Please note this role is being advertised by NFP People on behalf of our client.
ICA
Business Development Manager Location: Hybrid/Birmingham (once a fortnight on Thursday) Salary: £45,000 - £55,000 per annum plus OTE commission of up to £30,000 Contract Type: Permanent What We Can Offer You: Hybrid Working, Life Assurance, Vitality Private Healthcare, Additional Holiday Purchase, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources! Why Do We Want You ICA part of Wilmington Plc are looking for an ambitious and driven Business Development Manager to expand ICA Commercial Services footprint in the EMEA region (Europe the Middle East & Africa). You will be instrumental in winning new clients, driving growth, and building strategic partnerships in this high-potential market. Please note: To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job Purpose, Tasks and Responsibilities You will be responsible for: • Achieving budgeted sales and revenue performance for ICA s portfolio of qualifications, training, membership and risk management tools and services. • Developing and implementing new business and account management strategies and tactics. • Generating new business through a mixture of cold self-generated leads. • Hitting sales targets and KPIs, including activity-based metrics such as monthly client meeting quotas (details to be confirmed during sales plan formulation). • Identifying, managing, and growing a key account portfolio. • Working with the Sales Director to manage and grow a network of partners. • Collaborating with Marketing & Sales Director to generate leads. • Acting as the voice of the customer when working with the Product team to ensure ICA s services meet customer requirements in the region. • Generating new business through LinkedIn and other channels. • Adhering to the sales process to ensure CRM systems are kept up to date and that competitor and marketplace insight is fed back to the respective teams. What s the Best Thing About This Role The opportunity to play a pivotal role in ICA s international growth strategy, building relationships with new organisations across CEECA, and making a significant impact in a fast-growing global business. What s the Most Challenging Thing About This Role Breaking into new markets and building trust with new clients in a competitive landscape requires persistence, resilience, and the ability to adapt strategies for success. What We re Looking For To be successful in this role, you must have: • A proven track record as a commercial winner with experience delivering in a high-growth international business. • Strong verbal and written communication skills, with experience operating at Board level both internally and externally. • Resilience and tenacity, with a clear understanding of the importance of persistence in achieving large-scale business development success. • Excellent written and verbal communication skills. • Confidence presenting at senior level. • Innovative thinking and strong relationship-building experience. • Proven ability to work successfully as part of a team. • Ability to network effectively at all levels, both internally and externally. To be successful in this role, it would be great if you have: • Experience in the professional training and qualifications sector. • Experience selling into the Financial Services and other regulated sectors. • Experience working across AML, Financial Crime Prevention, KYC & CDD, Sanctions, Enterprise Wide Risk Management, and the GRC landscape. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About us The International Compliance Association (ICA) is the world s leading regulatory and financial crime compliance community. For over 20 years, we ve supported 160,000+ professionals across 157 countries with industry-recognised qualifications, digital courses, and practical training. We re part of Wilmington plc, a global provider of professional education, information, and networking. Find What You re Looking For We are ambitious and inclusive, filled with integrity and curiosity. We are Wilmington plc. Are you Join us and achieve more within your career with mutual respect, support and fair rewards. Click on APPLY today!
Business Development Manager Location: Hybrid/Birmingham (once a fortnight on Thursday) Salary: £45,000 - £55,000 per annum plus OTE commission of up to £30,000 Contract Type: Permanent What We Can Offer You: Hybrid Working, Life Assurance, Vitality Private Healthcare, Additional Holiday Purchase, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources! Why Do We Want You ICA part of Wilmington Plc are looking for an ambitious and driven Business Development Manager to expand ICA Commercial Services footprint in the EMEA region (Europe the Middle East & Africa). You will be instrumental in winning new clients, driving growth, and building strategic partnerships in this high-potential market. Please note: To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job Purpose, Tasks and Responsibilities You will be responsible for: • Achieving budgeted sales and revenue performance for ICA s portfolio of qualifications, training, membership and risk management tools and services. • Developing and implementing new business and account management strategies and tactics. • Generating new business through a mixture of cold self-generated leads. • Hitting sales targets and KPIs, including activity-based metrics such as monthly client meeting quotas (details to be confirmed during sales plan formulation). • Identifying, managing, and growing a key account portfolio. • Working with the Sales Director to manage and grow a network of partners. • Collaborating with Marketing & Sales Director to generate leads. • Acting as the voice of the customer when working with the Product team to ensure ICA s services meet customer requirements in the region. • Generating new business through LinkedIn and other channels. • Adhering to the sales process to ensure CRM systems are kept up to date and that competitor and marketplace insight is fed back to the respective teams. What s the Best Thing About This Role The opportunity to play a pivotal role in ICA s international growth strategy, building relationships with new organisations across CEECA, and making a significant impact in a fast-growing global business. What s the Most Challenging Thing About This Role Breaking into new markets and building trust with new clients in a competitive landscape requires persistence, resilience, and the ability to adapt strategies for success. What We re Looking For To be successful in this role, you must have: • A proven track record as a commercial winner with experience delivering in a high-growth international business. • Strong verbal and written communication skills, with experience operating at Board level both internally and externally. • Resilience and tenacity, with a clear understanding of the importance of persistence in achieving large-scale business development success. • Excellent written and verbal communication skills. • Confidence presenting at senior level. • Innovative thinking and strong relationship-building experience. • Proven ability to work successfully as part of a team. • Ability to network effectively at all levels, both internally and externally. To be successful in this role, it would be great if you have: • Experience in the professional training and qualifications sector. • Experience selling into the Financial Services and other regulated sectors. • Experience working across AML, Financial Crime Prevention, KYC & CDD, Sanctions, Enterprise Wide Risk Management, and the GRC landscape. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About us The International Compliance Association (ICA) is the world s leading regulatory and financial crime compliance community. For over 20 years, we ve supported 160,000+ professionals across 157 countries with industry-recognised qualifications, digital courses, and practical training. We re part of Wilmington plc, a global provider of professional education, information, and networking. Find What You re Looking For We are ambitious and inclusive, filled with integrity and curiosity. We are Wilmington plc. Are you Join us and achieve more within your career with mutual respect, support and fair rewards. Click on APPLY today!
