Your New Company A leading financial services organisation is seeking an experienced Infrastructure Operations Engineer to join its technology function. This organisation is committed to delivering exceptional customer service through reliable, secure and resilient technology platforms. With a strong focus on collaboration, continuous improvement and employee wellbeing, this is an excellent opportunity to join a business where technology plays a critical role in supporting customers and driving operational excellence. This is a hybrid role offering flexible working the expectation to on site on central Cardiff 8 days a month. Your New RoleAs the Infrastructure Operations Engineer, you will take ownership of business-critical platforms, including core banking systems, payments services and job scheduling environments. You will play a key role in ensuring these platforms remain stable, secure and highly available, while supporting the ongoing development and improvement of operational processes. You will lead the technical response to major incidents, coordinating recovery activities, providing clear communication to stakeholders and driving issues through to long-term resolution. Acting as a senior escalation point within the team, you will provide expert third-line support and contribute to the successful delivery of operational and service improvement initiatives. The role will involve managing platform health through enhanced monitoring, automation and operational tooling. You will oversee system and database administration activities, ensuring performance, resilience, capacity and recovery requirements are consistently met. You will also be responsible for supporting disaster recovery planning, business continuity testing and the successful delivery of complex system changes and releases.Working closely with development, infrastructure, security teams and third-party suppliers, you will represent IT Operations across a range of technical and governance forums. You will also contribute to the growth of the wider team by mentoring colleagues, sharing knowledge and promoting best practice across technology operations. What You'll Need to Succeed To be successful in this role, you will have proven experience within IT Operations, Infrastructure or Production Support environments, ideally supporting business-critical systems within a regulated organisation. You will possess strong incident management experience and be confident leading technical discussions during high-pressure situations. Experience working with mainframe technologies, particularly Unisys environments, alongside strong SQL Server administration skills including performance tuning, troubleshooting, backup and recovery processes, will be highly beneficial. You will also have experience supporting Windows environments, PowerShell scripting, and Azure DevOps. A strong understanding of job scheduling platforms, monitoring tools and automation principles is essential, together with a solid appreciation of ITIL and ITSM frameworks.The ideal candidate will demonstrate a proactive approach to continuous improvement, risk management and service reliability, while also having the ability to mentor and develop less experienced colleagues. Professional certifications within ITIL or related disciplines would be advantageous, as would experience delivering large-scale automation and operational improvement programmes. What You'll Get in ReturnSalary up to 58,000, flexible working (8 days a month on site in central Cardiff), 36 days annual leave (including BH), excellent maternity (39 weeks fully paid maternity leave) and paternity leave (20 week paternity leave), as well as fertility treatment, adoption, surrogacy and fostering leave and flexibility for carers. Private Medical, 4x Life Assurance, plus other employee discounts schemes. In return, you will have the opportunity to work within a collaborative and forward-thinking technology team, supporting critical systems that have a direct impact on customers and business operations. You will gain exposure to a varied technical environment, work on high-profile projects and benefit from opportunities for professional development and career progression. The role offers flexible hybrid working arrangements alongside a comprehensive benefits package and a supportive culture focused on employee wellbeing and inclusion. What You Need to Do Now If you're interested in this opportunity, apply now to be considered. If this role is not quite right for you but you are looking for a new position within Technology, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 31, 2026
Full time
Your New Company A leading financial services organisation is seeking an experienced Infrastructure Operations Engineer to join its technology function. This organisation is committed to delivering exceptional customer service through reliable, secure and resilient technology platforms. With a strong focus on collaboration, continuous improvement and employee wellbeing, this is an excellent opportunity to join a business where technology plays a critical role in supporting customers and driving operational excellence. This is a hybrid role offering flexible working the expectation to on site on central Cardiff 8 days a month. Your New RoleAs the Infrastructure Operations Engineer, you will take ownership of business-critical platforms, including core banking systems, payments services and job scheduling environments. You will play a key role in ensuring these platforms remain stable, secure and highly available, while supporting the ongoing development and improvement of operational processes. You will lead the technical response to major incidents, coordinating recovery activities, providing clear communication to stakeholders and driving issues through to long-term resolution. Acting as a senior escalation point within the team, you will provide expert third-line support and contribute to the successful delivery of operational and service improvement initiatives. The role will involve managing platform health through enhanced monitoring, automation and operational tooling. You will oversee system and database administration activities, ensuring performance, resilience, capacity and recovery requirements are consistently met. You will also be responsible for supporting disaster recovery planning, business continuity testing and the successful delivery of complex system changes and releases.Working closely with development, infrastructure, security teams and third-party suppliers, you will represent IT Operations across a range of technical and governance forums. You will also contribute to the growth of the wider team by mentoring colleagues, sharing knowledge and promoting best practice across technology operations. What You'll Need to Succeed To be successful in this role, you will have proven experience within IT Operations, Infrastructure or Production Support environments, ideally supporting business-critical systems within a regulated organisation. You will possess strong incident management experience and be confident leading technical discussions during high-pressure situations. Experience working with mainframe technologies, particularly Unisys environments, alongside strong SQL Server administration skills including performance tuning, troubleshooting, backup and recovery processes, will be highly beneficial. You will also have experience supporting Windows environments, PowerShell scripting, and Azure DevOps. A strong understanding of job scheduling platforms, monitoring tools and automation principles is essential, together with a solid appreciation of ITIL and ITSM frameworks.The ideal candidate will demonstrate a proactive approach to continuous improvement, risk management and service reliability, while also having the ability to mentor and develop less experienced colleagues. Professional certifications within ITIL or related disciplines would be advantageous, as would experience delivering large-scale automation and operational improvement programmes. What You'll Get in ReturnSalary up to 58,000, flexible working (8 days a month on site in central Cardiff), 36 days annual leave (including BH), excellent maternity (39 weeks fully paid maternity leave) and paternity leave (20 week paternity leave), as well as fertility treatment, adoption, surrogacy and fostering leave and flexibility for carers. Private Medical, 4x Life Assurance, plus other employee discounts schemes. In return, you will have the opportunity to work within a collaborative and forward-thinking technology team, supporting critical systems that have a direct impact on customers and business operations. You will gain exposure to a varied technical environment, work on high-profile projects and benefit from opportunities for professional development and career progression. The role offers flexible hybrid working arrangements alongside a comprehensive benefits package and a supportive culture focused on employee wellbeing and inclusion. What You Need to Do Now If you're interested in this opportunity, apply now to be considered. If this role is not quite right for you but you are looking for a new position within Technology, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Hays Specialist Recruitment
Cardiff, South Glamorgan
Your New Company A leading financial services organisation is seeking an experienced Infrastructure Operations Engineer to join its technology function. This organisation is committed to delivering exceptional customer service through reliable, secure and resilient technology platforms. With a strong focus on collaboration, continuous improvement and employee wellbeing, this is an excellent opportunity to join a business where technology plays a critical role in supporting customers and driving operational excellence. This is a hybrid role offering flexible working the expectation to on site on central Cardiff 8 days a month. Your New Role As the Infrastructure Operations Engineer, you will take ownership of business-critical platforms, including core banking systems, payments services and job scheduling environments. You will play a key role in ensuring these platforms remain stable, secure and highly available, while supporting the ongoing development and improvement of operational processes. You will lead the technical response to major incidents, coordinating recovery activities, providing clear communication to stakeholders and driving issues through to long-term resolution. Acting as a senior escalation point within the team, you will provide expert third-line support and contribute to the successful delivery of operational and service improvement initiatives. The role will involve managing platform health through enhanced monitoring, automation and operational tooling. You will oversee system and database administration activities, ensuring performance, resilience, capacity and recovery requirements are consistently met. You will also be responsible for supporting disaster recovery planning, business continuity testing and the successful delivery of complex system changes and releases.Working closely with development, infrastructure, security teams and third-party suppliers, you will represent IT Operations across a range of technical and governance forums. You will also contribute to the growth of the wider team by mentoring colleagues, sharing knowledge and promoting best practice across technology operations. What You'll Need to Succeed To be successful in this role, you will have proven experience within IT Operations, Infrastructure or Production Support environments, ideally supporting business-critical systems within a regulated organisation. You will possess strong incident management experience and be confident leading technical discussions during high-pressure situations. Experience working with Mainframe technologies, particularly Unisys environments, alongside strong SQL Server administration skills including performance tuning, troubleshooting, backup and recovery processes, will be highly beneficial. You will also have experience supporting Windows environments, PowerShell Scripting, and Azure DevOps. A strong understanding of job scheduling platforms, monitoring tools and automation principles is essential, together with a solid appreciation of ITIL and ITSM frameworks.The ideal candidate will demonstrate a proactive approach to continuous improvement, risk management and service reliability, while also having the ability to mentor and develop less experienced colleagues. Professional certifications within ITIL or related disciplines would be advantageous, as would experience delivering large-scale automation and operational improvement programmes. What You'll Get in Return Salary up to £58,000, flexible working (8 days a month on site in central Cardiff), 36 days annual leave (including BH), excellent maternity (39 weeks fully paid maternity leave) and paternity leave (20 week paternity leave), as well as fertility treatment, adoption, surrogacy and fostering leave and flexibility for carers. Private Medical, 4x Life Assurance, plus other employee discounts schemes. In return, you will have the opportunity to work within a collaborative and forward-thinking technology team, supporting critical systems that have a direct impact on customers and business operations. You will gain exposure to a varied technical environment, work on high-profile projects and benefit from opportunities for professional development and career progression. The role offers flexible hybrid working arrangements alongside a comprehensive benefits package and a supportive culture focused on employee wellbeing and inclusion. What You Need to Do Now If you're interested in this opportunity, apply now to be considered. If this role is not quite right for you but you are looking for a new position within Technology, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Jul 30, 2026
Full time
Your New Company A leading financial services organisation is seeking an experienced Infrastructure Operations Engineer to join its technology function. This organisation is committed to delivering exceptional customer service through reliable, secure and resilient technology platforms. With a strong focus on collaboration, continuous improvement and employee wellbeing, this is an excellent opportunity to join a business where technology plays a critical role in supporting customers and driving operational excellence. This is a hybrid role offering flexible working the expectation to on site on central Cardiff 8 days a month. Your New Role As the Infrastructure Operations Engineer, you will take ownership of business-critical platforms, including core banking systems, payments services and job scheduling environments. You will play a key role in ensuring these platforms remain stable, secure and highly available, while supporting the ongoing development and improvement of operational processes. You will lead the technical response to major incidents, coordinating recovery activities, providing clear communication to stakeholders and driving issues through to long-term resolution. Acting as a senior escalation point within the team, you will provide expert third-line support and contribute to the successful delivery of operational and service improvement initiatives. The role will involve managing platform health through enhanced monitoring, automation and operational tooling. You will oversee system and database administration activities, ensuring performance, resilience, capacity and recovery requirements are consistently met. You will also be responsible for supporting disaster recovery planning, business continuity testing and the successful delivery of complex system changes and releases.Working closely with development, infrastructure, security teams and third-party suppliers, you will represent IT Operations across a range of technical and governance forums. You will also contribute to the growth of the wider team by mentoring colleagues, sharing knowledge and promoting best practice across technology operations. What You'll Need to Succeed To be successful in this role, you will have proven experience within IT Operations, Infrastructure or Production Support environments, ideally supporting business-critical systems within a regulated organisation. You will possess strong incident management experience and be confident leading technical discussions during high-pressure situations. Experience working with Mainframe technologies, particularly Unisys environments, alongside strong SQL Server administration skills including performance tuning, troubleshooting, backup and recovery processes, will be highly beneficial. You will also have experience supporting Windows environments, PowerShell Scripting, and Azure DevOps. A strong understanding of job scheduling platforms, monitoring tools and automation principles is essential, together with a solid appreciation of ITIL and ITSM frameworks.The ideal candidate will demonstrate a proactive approach to continuous improvement, risk management and service reliability, while also having the ability to mentor and develop less experienced colleagues. Professional certifications within ITIL or related disciplines would be advantageous, as would experience delivering large-scale automation and operational improvement programmes. What You'll Get in Return Salary up to £58,000, flexible working (8 days a month on site in central Cardiff), 36 days annual leave (including BH), excellent maternity (39 weeks fully paid maternity leave) and paternity leave (20 week paternity leave), as well as fertility treatment, adoption, surrogacy and fostering leave and flexibility for carers. Private Medical, 4x Life Assurance, plus other employee discounts schemes. In return, you will have the opportunity to work within a collaborative and forward-thinking technology team, supporting critical systems that have a direct impact on customers and business operations. You will gain exposure to a varied technical environment, work on high-profile projects and benefit from opportunities for professional development and career progression. The role offers flexible hybrid working arrangements alongside a comprehensive benefits package and a supportive culture focused on employee wellbeing and inclusion. What You Need to Do Now If you're interested in this opportunity, apply now to be considered. If this role is not quite right for you but you are looking for a new position within Technology, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
VMWare Engineer, Storage, Back Up, Infrastr uctu re, Cloud, Automation. A leading provider of financial solutions is seeking a solid and reliable VMware Engineer with a solid range of skills. The role: This area of the business plans, builds and runs the global infrastructure and is additionally responsible for the IT service management to the operating entities of the various Group markets. The Virtual Infrastructure Services team is committed to bringing the best computing experience to the internal clients (platforms, office and business applications) Responsibilities: Installation, Configuration, and Maintenance: Install, configure, and maintain our technologies within the IT infrastructure. This includes ensuring that all software and hardware components are up-to-date and functioning correctly. System Monitoring and Performance Tuning: Implement and use monitoring tools to ensure system availability and performance. Perform routine system audits and capacity planning Collaboration and Documentation: work with development teams and other IT staff to support infrastructure needs and maintain comprehensive documentation of systems and procedures Security Management: implement and maintain security best practices for infrastructure, including patch management, antivirus solutions, and vulnerability assessments (Support) The automation of recurrent activities Propose harmonisation of existing automation developments. Participate in the Day-to-Day service support (incident, alerts, changes. Provide on-call support during out-of-business hours (24/7 watch duty)- one is every eight weeks. Take part in the disaster recovery management for the virtual infrastructure. Offer consulting services to "OS" teams (Windows, Linux, Office, Tandem, Mainframe), projects and other customers Develop solutions based on analysis of business and technical requirements. Develop the architecture and design of projects Develop effective relationships with other key IT experts Skills Required: Solid background in service engineering or service operations Backup platforms, with at least 2 years' experience with Cohesity in larger IT environments Storage platforms (S3, file solutions), within an enterprise environment. Good knowledge of the management of VMware virtualization environments Nutanix hyper-converged infrastructures Good knowledge of converged infrastructures (Vxblock) You are passionate about automation and DevOps Knowledge and experience in Ansible, Tower, and PowerShell. Experience with storage infrastructure management is a plus You are fluent in English, and knowledge of French or Dutch is a plus, but not essential. Working experience in an Agile context Drive and energy, entrepreneurial demeanour, hands-on mentality Open to working in a fast-moving technical and human environment Able to quickly diagnose system problems and implement solutions to restore functionality Continuing to perform efficiently during difficult situations with high pressure. Good collaborator with others as part of a larger team. Open to change and evolution. Be able to work with strict deadlines and handle complex situations. VMWare Engineer, Storage, Back Up, Infrastructure , Cloud, Automation. McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
Oct 01, 2025
Full time
VMWare Engineer, Storage, Back Up, Infrastr uctu re, Cloud, Automation. A leading provider of financial solutions is seeking a solid and reliable VMware Engineer with a solid range of skills. The role: This area of the business plans, builds and runs the global infrastructure and is additionally responsible for the IT service management to the operating entities of the various Group markets. The Virtual Infrastructure Services team is committed to bringing the best computing experience to the internal clients (platforms, office and business applications) Responsibilities: Installation, Configuration, and Maintenance: Install, configure, and maintain our technologies within the IT infrastructure. This includes ensuring that all software and hardware components are up-to-date and functioning correctly. System Monitoring and Performance Tuning: Implement and use monitoring tools to ensure system availability and performance. Perform routine system audits and capacity planning Collaboration and Documentation: work with development teams and other IT staff to support infrastructure needs and maintain comprehensive documentation of systems and procedures Security Management: implement and maintain security best practices for infrastructure, including patch management, antivirus solutions, and vulnerability assessments (Support) The automation of recurrent activities Propose harmonisation of existing automation developments. Participate in the Day-to-Day service support (incident, alerts, changes. Provide on-call support during out-of-business hours (24/7 watch duty)- one is every eight weeks. Take part in the disaster recovery management for the virtual infrastructure. Offer consulting services to "OS" teams (Windows, Linux, Office, Tandem, Mainframe), projects and other customers Develop solutions based on analysis of business and technical requirements. Develop the architecture and design of projects Develop effective relationships with other key IT experts Skills Required: Solid background in service engineering or service operations Backup platforms, with at least 2 years' experience with Cohesity in larger IT environments Storage platforms (S3, file solutions), within an enterprise environment. Good knowledge of the management of VMware virtualization environments Nutanix hyper-converged infrastructures Good knowledge of converged infrastructures (Vxblock) You are passionate about automation and DevOps Knowledge and experience in Ansible, Tower, and PowerShell. Experience with storage infrastructure management is a plus You are fluent in English, and knowledge of French or Dutch is a plus, but not essential. Working experience in an Agile context Drive and energy, entrepreneurial demeanour, hands-on mentality Open to working in a fast-moving technical and human environment Able to quickly diagnose system problems and implement solutions to restore functionality Continuing to perform efficiently during difficult situations with high pressure. Good collaborator with others as part of a larger team. Open to change and evolution. Be able to work with strict deadlines and handle complex situations. VMWare Engineer, Storage, Back Up, Infrastructure , Cloud, Automation. McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
