Customer Service Advisor Do you enjoy building relationships with customers and colleagues and are looking for genuine career opportunities? Then there's a role here for you! We're currently looking for understanding people to join our contact centre teams supporting our home insurance customers across our various banking brands. Pay : 14.40p/hr Contract Type: Temporary Contract Length: 6 months Start Date: 14th September 2026 Working Pattern: Full Time, 35 hours per week Shifts: Monday to Friday (8 AM - 6 PM), Saturday (9 AM - 1 PM) - every other Saturday with a weekday off Training : For your first 7-8 weeks you will receive a thorough training programme focussed on getting you prepared for supporting customers. Training will be Mon-Fri 9-5, and will be based from our Halifax site Work From Home: After 8 weeks training you can work from home 3 days per week. After training you pick your workplace - attending either office in Halifax OR Leeds on a 2 days per week basis. What You'll Do: As a Customer Service Consultant, you'll be taking customer calls and doing your best to help them with our products, taking time to understand what matters to them. You will be the first point of contact for customers, and will help in all kinds of issues such as: Handle customer enquiries on new and existing home insurance policies. Log new claims and provide updates throughout the claims process. Support customers with complex queries and case resolutions. Investigate and resolve complaints in line with company procedures. Explain policy decisions, including declines, cancellations, and underwriting outcomes. What We Offer: Work from home 3 days per week (after training sign off) Weekly Pay Comprehensive training and ongoing support to ensure your success A vibrant and supportive team environment Opportunities to develop your skills in the financial services industry Online payslips Dedicated aftercare team Annual leave allowance Employee Assistance Programme Access to Able Futures Eyecare vouchers Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more Smart Spending App Workplace Pension scheme What We're Looking For: Crucially, you're a people person - working with your team to provide an essential service to our customers. The emotional intelligence to put yourself in the customers' shoes, ask the probing questions needed to determine how we can best meet their needs. The passion and commitment to deliver on your promises and to go above and beyond for people to ensure their policies needs are met. Adhere to processes but also be able to think creatively on your feet when required and use your judgment to do the right thing. Strong attention to detail and really great communication skills to construct written correspondence when required as well as talking to customers over the phone. Why Join Us? Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Aug 13, 2026
Seasonal
Customer Service Advisor Do you enjoy building relationships with customers and colleagues and are looking for genuine career opportunities? Then there's a role here for you! We're currently looking for understanding people to join our contact centre teams supporting our home insurance customers across our various banking brands. Pay : 14.40p/hr Contract Type: Temporary Contract Length: 6 months Start Date: 14th September 2026 Working Pattern: Full Time, 35 hours per week Shifts: Monday to Friday (8 AM - 6 PM), Saturday (9 AM - 1 PM) - every other Saturday with a weekday off Training : For your first 7-8 weeks you will receive a thorough training programme focussed on getting you prepared for supporting customers. Training will be Mon-Fri 9-5, and will be based from our Halifax site Work From Home: After 8 weeks training you can work from home 3 days per week. After training you pick your workplace - attending either office in Halifax OR Leeds on a 2 days per week basis. What You'll Do: As a Customer Service Consultant, you'll be taking customer calls and doing your best to help them with our products, taking time to understand what matters to them. You will be the first point of contact for customers, and will help in all kinds of issues such as: Handle customer enquiries on new and existing home insurance policies. Log new claims and provide updates throughout the claims process. Support customers with complex queries and case resolutions. Investigate and resolve complaints in line with company procedures. Explain policy decisions, including declines, cancellations, and underwriting outcomes. What We Offer: Work from home 3 days per week (after training sign off) Weekly Pay Comprehensive training and ongoing support to ensure your success A vibrant and supportive team environment Opportunities to develop your skills in the financial services industry Online payslips Dedicated aftercare team Annual leave allowance Employee Assistance Programme Access to Able Futures Eyecare vouchers Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more Smart Spending App Workplace Pension scheme What We're Looking For: Crucially, you're a people person - working with your team to provide an essential service to our customers. The emotional intelligence to put yourself in the customers' shoes, ask the probing questions needed to determine how we can best meet their needs. The passion and commitment to deliver on your promises and to go above and beyond for people to ensure their policies needs are met. Adhere to processes but also be able to think creatively on your feet when required and use your judgment to do the right thing. Strong attention to detail and really great communication skills to construct written correspondence when required as well as talking to customers over the phone. Why Join Us? Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Senior ServiceNow AI Strategy & Automation Consultant UK Wide Hybrid | Permanent | Up to the high £80,000s + 10% bonus and benefits AI comes up in nearly every client conversation now. In reality, most businesses are not short of tools. What they need is someone who can help them decide what each tool is actually for, where it will add value and how it should fit into the wider organisation. I'm working with a leading transformation consultancy that is growing its ServiceNow AI capability. They need a senior consultant who understands the platform and can help clients answer questions such as, "We already have Microsoft Copilot and ServiceNow, so where should we use each one?" What You'll Be Doing You'll work with senior stakeholders to develop practical AI and automation strategies with ServiceNow at the centre. You'll help them identify useful opportunities, decide which ones are worth pursuing and turn those ideas into roadmaps and business cases. The role covers AI capabilities across the ServiceNow platform rather than one specific product. Depending on your background, you could be advising on Now Assist, Virtual Agent, AI Control Tower, agentic workflows, enterprise search or Moveworks. A big part of the job will be helping clients understand where ServiceNow AI fits alongside tools such as Microsoft Copilot. You'll look at the business problem, existing systems and available data before recommending which capability makes the most sense. You'll also advise on the less glamorous but important parts of AI adoption, including governance, risk, data, integrations and responsible use. The wider consultancy has teams that can support detailed implementation, so this role is mainly focused on strategy, advisory work and shaping the overall direction. You'll also get involved in proposals, presentations and early client conversations as the consultancy continues to develop its ServiceNow AI offering. What They're Looking For You'll need a strong understanding of ServiceNow at platform level rather than experience with just one module. The manager is flexible on the exact AI tools you have used, but you should ideally have meaningful exposure to at least two areas such as Now Assist, Virtual Agent, AI Control Tower, agentic workflows, enterprise search or Moveworks. Nobody is expecting you to have years of experience across every new ServiceNow AI product. Many of them have not been around long enough for that. A solid ServiceNow background combined with experience in enterprise AI, intelligent automation, conversational AI or AI governance could be equally relevant. This is not a generic AI position, though. You need to understand how AI works within enterprise products and workflows, and you should be able to explain where ServiceNow offers value compared with other tools. Some knowledge of platform architecture, data and integrations will help, but you are not expected to be a developer or AI engineer. You'll be comfortable leading senior client conversations, explaining technical subjects in plain English and linking AI investment to actual business outcomes. Experience developing strategies, roadmaps, business cases or operating models will be important. Any involvement in proposals, RFPs or client development would also be useful. Why It's Worth Looking At This is a good opportunity to move into a more strategic ServiceNow position and work on the questions clients are asking right now. You'll get exposure to several emerging areas of the platform without being boxed into one product or expected to know everything from day one. You'll also have a genuine say in how the consultancy develops its ServiceNow AI offering, rather than simply joining an established delivery team and following an existing approach. You can be based anywhere in the UK. Travel to one of the consultancy's UK offices will usually be around once a month, with client travel required at key project milestones. If your background combines strong ServiceNow knowledge with AI, automation or governance experience, I'd be interested in speaking with you. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Aug 13, 2026
Full time
Senior ServiceNow AI Strategy & Automation Consultant UK Wide Hybrid | Permanent | Up to the high £80,000s + 10% bonus and benefits AI comes up in nearly every client conversation now. In reality, most businesses are not short of tools. What they need is someone who can help them decide what each tool is actually for, where it will add value and how it should fit into the wider organisation. I'm working with a leading transformation consultancy that is growing its ServiceNow AI capability. They need a senior consultant who understands the platform and can help clients answer questions such as, "We already have Microsoft Copilot and ServiceNow, so where should we use each one?" What You'll Be Doing You'll work with senior stakeholders to develop practical AI and automation strategies with ServiceNow at the centre. You'll help them identify useful opportunities, decide which ones are worth pursuing and turn those ideas into roadmaps and business cases. The role covers AI capabilities across the ServiceNow platform rather than one specific product. Depending on your background, you could be advising on Now Assist, Virtual Agent, AI Control Tower, agentic workflows, enterprise search or Moveworks. A big part of the job will be helping clients understand where ServiceNow AI fits alongside tools such as Microsoft Copilot. You'll look at the business problem, existing systems and available data before recommending which capability makes the most sense. You'll also advise on the less glamorous but important parts of AI adoption, including governance, risk, data, integrations and responsible use. The wider consultancy has teams that can support detailed implementation, so this role is mainly focused on strategy, advisory work and shaping the overall direction. You'll also get involved in proposals, presentations and early client conversations as the consultancy continues to develop its ServiceNow AI offering. What They're Looking For You'll need a strong understanding of ServiceNow at platform level rather than experience with just one module. The manager is flexible on the exact AI tools you have used, but you should ideally have meaningful exposure to at least two areas such as Now Assist, Virtual Agent, AI Control Tower, agentic workflows, enterprise search or Moveworks. Nobody is expecting you to have years of experience across every new ServiceNow AI product. Many of them have not been around long enough for that. A solid ServiceNow background combined with experience in enterprise AI, intelligent automation, conversational AI or AI governance could be equally relevant. This is not a generic AI position, though. You need to understand how AI works within enterprise products and workflows, and you should be able to explain where ServiceNow offers value compared with other tools. Some knowledge of platform architecture, data and integrations will help, but you are not expected to be a developer or AI engineer. You'll be comfortable leading senior client conversations, explaining technical subjects in plain English and linking AI investment to actual business outcomes. Experience developing strategies, roadmaps, business cases or operating models will be important. Any involvement in proposals, RFPs or client development would also be useful. Why It's Worth Looking At This is a good opportunity to move into a more strategic ServiceNow position and work on the questions clients are asking right now. You'll get exposure to several emerging areas of the platform without being boxed into one product or expected to know everything from day one. You'll also have a genuine say in how the consultancy develops its ServiceNow AI offering, rather than simply joining an established delivery team and following an existing approach. You can be based anywhere in the UK. Travel to one of the consultancy's UK offices will usually be around once a month, with client travel required at key project milestones. If your background combines strong ServiceNow knowledge with AI, automation or governance experience, I'd be interested in speaking with you. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Senior ServiceNow Customer Workflow Consultant UK Wide Hybrid | Permanent | Up to the high £80,000s + 10% bonus and benefits ServiceNow is making a bigger push into CRM, but there still are not many people who have spent years working across its newer customer products. The hiring manager knows that, so this is less about matching every module and more about finding someone who understands ServiceNow, CRM and how good customer operations should work. I'm working with a large transformation consultancy that wants to build its capability in this area ahead of expected client demand. They need a senior consultant who can sit with a client, understand how their customer services currently operate and help them work out what the future should look like. What You'll Be Doing You'll lead discovery sessions with customer operations, service and technology teams. You'll look at existing customer journeys, processes and systems, identify where services are falling short and turn that into a sensible transformation roadmap and business case. The work could involve customer case management, contact centre processes, field operations, self-service and workflow automation. You'll help shape solutions using either ServiceNow CSM or FSM, depending on the client and your own background. You may also be asked to help clients understand where ServiceNow fits alongside established CRM platforms such as Salesforce. This is not a hands-on development role. The wider consultancy has delivery teams that can handle the detailed implementation. Your job is to make sure the right problem is being solved, the proposed approach makes sense and the client understands the value they should get from it. You'll also support proposals, presentations and early conversations with prospective clients as the consultancy builds its customer workflow offering. What They're Looking For You'll probably come from a ServiceNow consulting, CRM transformation, business architecture or customer operations background. You need a good understanding of the ServiceNow platform and ideally experience with CSM or FSM. You do not need both. They are more interested in whether you understand CRM properly. You should be comfortable discussing customer journeys, case management, service operating models and the role technology can play in improving the experience for both customers and service teams. Candidates with a strong Salesforce or wider CRM background will also be considered, but you will still need enough ServiceNow knowledge to speak confidently about the platform and how its workflows could support customer operations. You'll need to be comfortable leading workshops, advising senior stakeholders and turning broad business problems into clear recommendations. Experience developing roadmaps, business cases or client proposals would be useful. ServiceNow certifications would be a bonus, but they are not the main thing the manager will judge you on. Why It's Worth Looking At This is a chance to get involved in an area of ServiceNow that is still taking shape. You will not be stepping into a rigid role or simply repeating the same type of implementation. You'll help decide how the consultancy approaches the market and what its customer workflow offering should look like. It should suit someone who enjoys ServiceNow but wants to spend less time on configuration and more time working with senior clients, shaping programmes and solving business problems. You can be based anywhere in the UK. Travel to one of the consultancy's UK offices will usually be around once a month, with client travel required at key project milestones. If your current title is different but your background covers ServiceNow, CRM and customer transformation, I'd still be keen to speak with you. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Aug 13, 2026
Full time
Senior ServiceNow Customer Workflow Consultant UK Wide Hybrid | Permanent | Up to the high £80,000s + 10% bonus and benefits ServiceNow is making a bigger push into CRM, but there still are not many people who have spent years working across its newer customer products. The hiring manager knows that, so this is less about matching every module and more about finding someone who understands ServiceNow, CRM and how good customer operations should work. I'm working with a large transformation consultancy that wants to build its capability in this area ahead of expected client demand. They need a senior consultant who can sit with a client, understand how their customer services currently operate and help them work out what the future should look like. What You'll Be Doing You'll lead discovery sessions with customer operations, service and technology teams. You'll look at existing customer journeys, processes and systems, identify where services are falling short and turn that into a sensible transformation roadmap and business case. The work could involve customer case management, contact centre processes, field operations, self-service and workflow automation. You'll help shape solutions using either ServiceNow CSM or FSM, depending on the client and your own background. You may also be asked to help clients understand where ServiceNow fits alongside established CRM platforms such as Salesforce. This is not a hands-on development role. The wider consultancy has delivery teams that can handle the detailed implementation. Your job is to make sure the right problem is being solved, the proposed approach makes sense and the client understands the value they should get from it. You'll also support proposals, presentations and early conversations with prospective clients as the consultancy builds its customer workflow offering. What They're Looking For You'll probably come from a ServiceNow consulting, CRM transformation, business architecture or customer operations background. You need a good understanding of the ServiceNow platform and ideally experience with CSM or FSM. You do not need both. They are more interested in whether you understand CRM properly. You should be comfortable discussing customer journeys, case management, service operating models and the role technology can play in improving the experience for both customers and service teams. Candidates with a strong Salesforce or wider CRM background will also be considered, but you will still need enough ServiceNow knowledge to speak confidently about the platform and how its workflows could support customer operations. You'll need to be comfortable leading workshops, advising senior stakeholders and turning broad business problems into clear recommendations. Experience developing roadmaps, business cases or client proposals would be useful. ServiceNow certifications would be a bonus, but they are not the main thing the manager will judge you on. Why It's Worth Looking At This is a chance to get involved in an area of ServiceNow that is still taking shape. You will not be stepping into a rigid role or simply repeating the same type of implementation. You'll help decide how the consultancy approaches the market and what its customer workflow offering should look like. It should suit someone who enjoys ServiceNow but wants to spend less time on configuration and more time working with senior clients, shaping programmes and solving business problems. You can be based anywhere in the UK. Travel to one of the consultancy's UK offices will usually be around once a month, with client travel required at key project milestones. If your current title is different but your background covers ServiceNow, CRM and customer transformation, I'd still be keen to speak with you. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Dedicated to sustainable development, Arup is a collective of designers, consultants and experts working globally. At Arup you will have the opportunity to collaborate on ambitious projects - delivering remarkable outcomes for clients and communities, and to do socially useful work that has meaning. Arup's purpose, shared values and collaborative approach has set it apart for over 75 years, and now is your opportunity to join. AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. We partner with Arup to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. On Behalf of Arup, we are looking for a Senior Business Change Manager for an initial 6 month contract. Based in London , hybrid with 2 days per week required on-site. Purpose of the role We are looking for an experienced Senior Change Manager to support a significant EIMEA Integration programme. You'll lead the hands-on delivery of change across a large-scale regional transformation, helping impacted teams and stakeholders successfully transition to new ways of working. Working closely with senior leadership and programme teams, you'll combine strategic change expertise with practical delivery, ensuring the integration is effectively embedded while aligning with a wider Target Operating Model transformation. What you'll do Lead the development and hands-on delivery of the change strategy and plan for the EIMEA Integration programme. Deliver change impact assessments, readiness reviews and adoption planning across impacted teams and regions. Translate strategic objectives into practical change activities, deliverables and measurable outcomes. Build trusted relationships with senior leaders and stakeholders, providing guidance and influencing decisions throughout the transformation. Facilitate workshops, leadership briefings and feedback sessions to identify risks, address concerns and build readiness for change. Work closely with programme, project, People and Internal Communications teams to ensure change activity remains aligned with wider programme delivery. Provide direction on change communications, ensuring messaging and engagement activity effectively supports impacted audiences. Understand and manage dependencies between the EIMEA Integration and wider Target Operating Model transformation. Identify and manage change risks, resistance and dependencies while maintaining momentum within a fast-paced and evolving environment. Define and track adoption measures and readiness indicators to support successful and sustainable change. The Skills you'll need Significant experience operating at Senior Change Manager or Change Lead level within complex organisational transformation programmes. Strong experience delivering large-scale integration programmes, ideally across regional, international or enterprise-wide environments. Experience working with Target Operating Models and understanding how organisational change aligns with operating model transformation. Strong hands-on change delivery experience, with the ability to combine strategic thinking with practical execution. Excellent senior stakeholder management skills, with the confidence and gravitas to influence senior leaders and navigate complex stakeholder environments. Experience delivering change impact assessments, business readiness, adoption planning and stakeholder engagement. Strong change communications experience, including translating programme impacts into effective communication and engagement requirements. Experience working across geographically dispersed teams and complex organisational structures. Confidence operating independently within ambiguity, changing priorities and fast-paced transformation environments. Experience applying recognised change management methodologies such as Prosci, ADKAR, Kotter or APMG, with the ability to quickly adapt to an organisation-specific change framework. Change management certification or equivalent professional experience would be highly advantageous. Why Arup Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. Guided by its values and alignment with the UN Sustainable Development Goals, Arup creates and contributes to equitable spaces and systems, while cultivating a sense of belonging for all. Arup's internal employee networks support their inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion - creating a space for everyone to express themselves and make a positive difference. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and speak to one of our Sourcing Specialists. AMS are committed to providing all our candidates with the opportunity to perform at their best throughout the recruitment process. Please let us know if you require any additional support or reasonable adjustments during the screening process and we will work with you and Arup to identify the best solution to meet your requirements. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.
Aug 13, 2026
Contractor
Dedicated to sustainable development, Arup is a collective of designers, consultants and experts working globally. At Arup you will have the opportunity to collaborate on ambitious projects - delivering remarkable outcomes for clients and communities, and to do socially useful work that has meaning. Arup's purpose, shared values and collaborative approach has set it apart for over 75 years, and now is your opportunity to join. AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. We partner with Arup to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. On Behalf of Arup, we are looking for a Senior Business Change Manager for an initial 6 month contract. Based in London , hybrid with 2 days per week required on-site. Purpose of the role We are looking for an experienced Senior Change Manager to support a significant EIMEA Integration programme. You'll lead the hands-on delivery of change across a large-scale regional transformation, helping impacted teams and stakeholders successfully transition to new ways of working. Working closely with senior leadership and programme teams, you'll combine strategic change expertise with practical delivery, ensuring the integration is effectively embedded while aligning with a wider Target Operating Model transformation. What you'll do Lead the development and hands-on delivery of the change strategy and plan for the EIMEA Integration programme. Deliver change impact assessments, readiness reviews and adoption planning across impacted teams and regions. Translate strategic objectives into practical change activities, deliverables and measurable outcomes. Build trusted relationships with senior leaders and stakeholders, providing guidance and influencing decisions throughout the transformation. Facilitate workshops, leadership briefings and feedback sessions to identify risks, address concerns and build readiness for change. Work closely with programme, project, People and Internal Communications teams to ensure change activity remains aligned with wider programme delivery. Provide direction on change communications, ensuring messaging and engagement activity effectively supports impacted audiences. Understand and manage dependencies between the EIMEA Integration and wider Target Operating Model transformation. Identify and manage change risks, resistance and dependencies while maintaining momentum within a fast-paced and evolving environment. Define and track adoption measures and readiness indicators to support successful and sustainable change. The Skills you'll need Significant experience operating at Senior Change Manager or Change Lead level within complex organisational transformation programmes. Strong experience delivering large-scale integration programmes, ideally across regional, international or enterprise-wide environments. Experience working with Target Operating Models and understanding how organisational change aligns with operating model transformation. Strong hands-on change delivery experience, with the ability to combine strategic thinking with practical execution. Excellent senior stakeholder management skills, with the confidence and gravitas to influence senior leaders and navigate complex stakeholder environments. Experience delivering change impact assessments, business readiness, adoption planning and stakeholder engagement. Strong change communications experience, including translating programme impacts into effective communication and engagement requirements. Experience working across geographically dispersed teams and complex organisational structures. Confidence operating independently within ambiguity, changing priorities and fast-paced transformation environments. Experience applying recognised change management methodologies such as Prosci, ADKAR, Kotter or APMG, with the ability to quickly adapt to an organisation-specific change framework. Change management certification or equivalent professional experience would be highly advantageous. Why Arup Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. Guided by its values and alignment with the UN Sustainable Development Goals, Arup creates and contributes to equitable spaces and systems, while cultivating a sense of belonging for all. Arup's internal employee networks support their inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion - creating a space for everyone to express themselves and make a positive difference. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and speak to one of our Sourcing Specialists. AMS are committed to providing all our candidates with the opportunity to perform at their best throughout the recruitment process. Please let us know if you require any additional support or reasonable adjustments during the screening process and we will work with you and Arup to identify the best solution to meet your requirements. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.
Job Ref: AS/76720/GM Package: £Negotiable + Bonus + Benefits Location: London, UK Job Type: US Corporate Tax Senior Consultant Position Type: Permanent Hours: Full-time Contact Name: Andy Shaw Contact Company: JAM Global Mobility Recruitment The Background: This leading boutique consultancy is actively seeking and experienced US Corporate Tax Senior Consultant to strengthen their team in London click apply for full job details
Aug 13, 2026
Full time
Job Ref: AS/76720/GM Package: £Negotiable + Bonus + Benefits Location: London, UK Job Type: US Corporate Tax Senior Consultant Position Type: Permanent Hours: Full-time Contact Name: Andy Shaw Contact Company: JAM Global Mobility Recruitment The Background: This leading boutique consultancy is actively seeking and experienced US Corporate Tax Senior Consultant to strengthen their team in London click apply for full job details
Hays are delighted to be working in partnership with a local council to recruit an experienced Project Manager to support the delivery of major transport and infrastructure initiatives associated with the city's Sports Quarter programme. This is an exciting opportunity to play a pivotal role in a high-profile regeneration and transport programme, working alongside senior stakeholders, delivery partners, consultants, and specialist teams to ensure projects are successfully progressed through key development and delivery stages. The Role As Project Manager, you will provide day-to-day project management support across a range of Sports Quarter transport interventions. You will be responsible for coordinating project activities, managing consultants, tracking delivery progress, supporting business case development, and ensuring effective stakeholder engagement throughout the project life cycle. You will work closely with the Delivery Planning Lead, Project Sponsor, and Head of Delivery to provide a joined-up service and help drive successful project outcomes. Key Responsibilities Project Management & Delivery Support Provide day-to-day project management support across Sports Quarter transport interventions. Monitor progress against project plans and milestones, proactively following up on actions to ensure delivery remains on track. Coordinate activities across multiple teams and manage project interfaces. Support the development, coordination, and updating of business cases, including Metro-related transport interventions. Assist in scoping consultancy requirements and managing consultant inputs and outputs. Review consultant deliverables and support interpretation of technical outputs for wider project use. Work collaboratively with the Delivery Planning Lead to provide seamless support to the Project Sponsor and Head of Delivery. Provide wider project support across the Sports Quarter programme as required. Key Deliverables Maintain accurate action logs, project trackers, and governance documentation. Coordinate consultant outputs and ensure they contribute effectively to business cases and project deliverables. Develop and maintain stakeholder engagement plans and objection management plans. Support the production and updating of business cases. Maintain risk and issue registers with clear ownership and mitigation actions. Coordinate project meetings, record actions and follow-up activity. Support the development of benefit realisation plans alongside key programme stakeholders. Ensure stakeholder engagement and objection management records are up-to-date. About You Essential Experience & Skills Proven experience in a Project Manager or Project Support role within infrastructure, transport, regeneration, or a similar environment. Experience of SAF assurance processes, including supporting assurance reviews, gateways, and governance requirements. Experience working with Transport and Works Act Orders (TWAO), including consultation, development, or objection management activities. Strong organisational skills with the ability to manage multiple priorities and follow actions through to completion. Experience coordinating a range of stakeholders, delivery partners, and external consultants. Good understanding of project governance, risk management, and document control processes. Excellent written and verbal communication skills. Desirable Experience working on transport or Metro-related projects. Knowledge of public sector programmes, business case development, and procurement processes. Relevant project management qualification (PRINCE2, APM, PMI) or equivalent practical experience. To apply, please submit your CV today Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 13, 2026
Contractor
Hays are delighted to be working in partnership with a local council to recruit an experienced Project Manager to support the delivery of major transport and infrastructure initiatives associated with the city's Sports Quarter programme. This is an exciting opportunity to play a pivotal role in a high-profile regeneration and transport programme, working alongside senior stakeholders, delivery partners, consultants, and specialist teams to ensure projects are successfully progressed through key development and delivery stages. The Role As Project Manager, you will provide day-to-day project management support across a range of Sports Quarter transport interventions. You will be responsible for coordinating project activities, managing consultants, tracking delivery progress, supporting business case development, and ensuring effective stakeholder engagement throughout the project life cycle. You will work closely with the Delivery Planning Lead, Project Sponsor, and Head of Delivery to provide a joined-up service and help drive successful project outcomes. Key Responsibilities Project Management & Delivery Support Provide day-to-day project management support across Sports Quarter transport interventions. Monitor progress against project plans and milestones, proactively following up on actions to ensure delivery remains on track. Coordinate activities across multiple teams and manage project interfaces. Support the development, coordination, and updating of business cases, including Metro-related transport interventions. Assist in scoping consultancy requirements and managing consultant inputs and outputs. Review consultant deliverables and support interpretation of technical outputs for wider project use. Work collaboratively with the Delivery Planning Lead to provide seamless support to the Project Sponsor and Head of Delivery. Provide wider project support across the Sports Quarter programme as required. Key Deliverables Maintain accurate action logs, project trackers, and governance documentation. Coordinate consultant outputs and ensure they contribute effectively to business cases and project deliverables. Develop and maintain stakeholder engagement plans and objection management plans. Support the production and updating of business cases. Maintain risk and issue registers with clear ownership and mitigation actions. Coordinate project meetings, record actions and follow-up activity. Support the development of benefit realisation plans alongside key programme stakeholders. Ensure stakeholder engagement and objection management records are up-to-date. About You Essential Experience & Skills Proven experience in a Project Manager or Project Support role within infrastructure, transport, regeneration, or a similar environment. Experience of SAF assurance processes, including supporting assurance reviews, gateways, and governance requirements. Experience working with Transport and Works Act Orders (TWAO), including consultation, development, or objection management activities. Strong organisational skills with the ability to manage multiple priorities and follow actions through to completion. Experience coordinating a range of stakeholders, delivery partners, and external consultants. Good understanding of project governance, risk management, and document control processes. Excellent written and verbal communication skills. Desirable Experience working on transport or Metro-related projects. Knowledge of public sector programmes, business case development, and procurement processes. Relevant project management qualification (PRINCE2, APM, PMI) or equivalent practical experience. To apply, please submit your CV today Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Employee Relations Operations Consultant - 28.50/hr (Inside IR35) - West Midlands & Hybrid - 12 Months (potential for yearly renewal) Overview We are seeking a dedicated and professional Employee Relations Operations Consultant to join our client's team, supporting manufacturing facilities across the West Midlands. This role focuses on delivering exceptional HR support, with a primary emphasis on Absence Management. The ideal candidate will embody core values of Customer Love, Unity, Integrity, Growth, and Impact, and will be eager to learn and develop within the field of Employee Relations. This is a contract role, Inside IR35, with an initial requirement of 5 days in the office during the learning phase, transitioning to a hybrid model of 3 days in the office and 2 days remote thereafter. Responsibilities Lead the coordination and delivery of Employee Relations support, focusing on resolving manufacturing-related absence cases to improve attendance and operational performance. Provide timely and effective support for short- and long-term absence matters, including complex cases and restricted worker cases. Support line managers in conducting absence-related disciplinary investigations and hearings, ensuring consistent and professional processes. Identify cases for early intervention and implement tailored support measures to reduce absence duration and improve employee outcomes. Develop and deliver absence management training to stakeholders, equipping them with the skills to manage attendance effectively. Collaborate with Employee Relations Consultants to standardise best practices and refine absence management policies. Partner with Occupational Health services to ensure timely interventions and effective support plans. Promote and encourage the use of well-being resources to strengthen employee support and reduce absence frequency and duration. Apply sound judgement and balanced risk analysis to recommend appropriate case outcomes in line with company policies. Collaborate with cross-functional teams to support accurate data reporting and trend analysis related to manufacturing absence. Contribute to continuous improvement initiatives within the Employee Relations team. Skills & Experience Essential: Experience in supporting absence, ill-health, restricted workers, and disciplinary casework in a manufacturing environment. High level of accuracy and attention to detail. Strong organisational skills with the ability to manage a varied workload. Effective coaching and advisory skills to support managers at all levels. Customer-focused mindset with a commitment to high-quality HR support. Ability to work autonomously and meet challenging deadlines. Proven ability to deliver consistent results in a fast-paced environment. Strong written and verbal communication skills. Desirable: Ability to work both independently and collaboratively. Proficiency in using HR systems, technologies, and digital tools. Strong critical thinking and data analysis skills to inform decision-making. Day-to-Day Engage with senior and middle line managers, trade union representatives, and HR teams to provide effective Employee Relations support. Manage absence cases, including disciplinary investigations and hearings. Deliver training sessions on absence management to stakeholders. Collaborate with Occupational Health and well-being resources to support employees. Analyse data and trends to inform decision-making and improve processes. Contribute to team initiatives and continuous improvement projects. Benefits Opportunity to work in a dynamic and fast-paced manufacturing environment. Professional development and training opportunities. Hybrid working model after the initial learning phase. Be part of a team that values collaboration, growth, and impactful contributions. Additional Information This role is on a contract basis and is Inside IR35. Initially, the role requires 5 days in the office during the learning phase, transitioning to a hybrid model of 3 days in the office and 2 days remote thereafter, with no fixed days. The services advertised by Premea Limited for this vacancy are those of an Employment Business. Premea is a specialist engineering recruitment consultancy representing clients in the UK and internationally within the Automotive, Motorsport, and Motorcycle sectors.
Aug 13, 2026
Contractor
Employee Relations Operations Consultant - 28.50/hr (Inside IR35) - West Midlands & Hybrid - 12 Months (potential for yearly renewal) Overview We are seeking a dedicated and professional Employee Relations Operations Consultant to join our client's team, supporting manufacturing facilities across the West Midlands. This role focuses on delivering exceptional HR support, with a primary emphasis on Absence Management. The ideal candidate will embody core values of Customer Love, Unity, Integrity, Growth, and Impact, and will be eager to learn and develop within the field of Employee Relations. This is a contract role, Inside IR35, with an initial requirement of 5 days in the office during the learning phase, transitioning to a hybrid model of 3 days in the office and 2 days remote thereafter. Responsibilities Lead the coordination and delivery of Employee Relations support, focusing on resolving manufacturing-related absence cases to improve attendance and operational performance. Provide timely and effective support for short- and long-term absence matters, including complex cases and restricted worker cases. Support line managers in conducting absence-related disciplinary investigations and hearings, ensuring consistent and professional processes. Identify cases for early intervention and implement tailored support measures to reduce absence duration and improve employee outcomes. Develop and deliver absence management training to stakeholders, equipping them with the skills to manage attendance effectively. Collaborate with Employee Relations Consultants to standardise best practices and refine absence management policies. Partner with Occupational Health services to ensure timely interventions and effective support plans. Promote and encourage the use of well-being resources to strengthen employee support and reduce absence frequency and duration. Apply sound judgement and balanced risk analysis to recommend appropriate case outcomes in line with company policies. Collaborate with cross-functional teams to support accurate data reporting and trend analysis related to manufacturing absence. Contribute to continuous improvement initiatives within the Employee Relations team. Skills & Experience Essential: Experience in supporting absence, ill-health, restricted workers, and disciplinary casework in a manufacturing environment. High level of accuracy and attention to detail. Strong organisational skills with the ability to manage a varied workload. Effective coaching and advisory skills to support managers at all levels. Customer-focused mindset with a commitment to high-quality HR support. Ability to work autonomously and meet challenging deadlines. Proven ability to deliver consistent results in a fast-paced environment. Strong written and verbal communication skills. Desirable: Ability to work both independently and collaboratively. Proficiency in using HR systems, technologies, and digital tools. Strong critical thinking and data analysis skills to inform decision-making. Day-to-Day Engage with senior and middle line managers, trade union representatives, and HR teams to provide effective Employee Relations support. Manage absence cases, including disciplinary investigations and hearings. Deliver training sessions on absence management to stakeholders. Collaborate with Occupational Health and well-being resources to support employees. Analyse data and trends to inform decision-making and improve processes. Contribute to team initiatives and continuous improvement projects. Benefits Opportunity to work in a dynamic and fast-paced manufacturing environment. Professional development and training opportunities. Hybrid working model after the initial learning phase. Be part of a team that values collaboration, growth, and impactful contributions. Additional Information This role is on a contract basis and is Inside IR35. Initially, the role requires 5 days in the office during the learning phase, transitioning to a hybrid model of 3 days in the office and 2 days remote thereafter, with no fixed days. The services advertised by Premea Limited for this vacancy are those of an Employment Business. Premea is a specialist engineering recruitment consultancy representing clients in the UK and internationally within the Automotive, Motorsport, and Motorcycle sectors.
Job Title: Business Development Executive Location: Wembley, London, HA0 1HD Job Type: Full-time, Permanent Basic Salary: DOE + Commission + Benefits OTE: Up to £80,000 (uncapped) About the Role We are looking for a Business Development Executive / Recruitment Consultant to join our growing London team, specialising in the driving, industrial, and logistics sectors. This is an excellent opportunity for a sales-driven professional with experience in business development, recruitment, or B2B sales, who is confident in client acquisition, lead generation, and account management. You will play a key role in expanding our client base, developing new business opportunities, and building long-term relationships within the logistics and industrial recruitment market . Key Responsibilities Generate new business through cold calling, lead generation, and outbound sales activity Develop and manage strong client relationships and key accounts Identify opportunities within the driving, logistics, and industrial sectors Conduct client meetings and on-site visits to build relationships and secure new business Take a proactive approach to business development, including face-to-face client engagement and local canvassing Manage the full sales cycle from prospecting through to onboarding clients Work closely with the recruitment team to ensure successful delivery of staffing solutions Achieve and exceed sales targets and KPIs Key Skills & Experience Proven experience in Business Development, Recruitment, or B2B Sales Background in a recruitment agency environment (preferred but not essential) Strong ability in new business acquisition and account management Experience in cold calling, lead generation, and sales conversion Target-driven and motivated by uncapped commission and performance incentives Excellent communication, negotiation, and relationship-building skills Knowledge of driving, industrial, or logistics recruitment is a strong advantage What We Offer Competitive base salary with an uncapped commission structure Realistic OTE of £80,000+ Clear progression into Senior Consultant / Business Development Manager (BDM) Opportunity to work in a fast-growing recruitment agency Supportive, high-performance team environment Ongoing training in recruitment, sales, and business development Access to advanced internal systems to support your success Why Join REC Source? REC Source is a specialist recruitment agency providing staffing solutions across the driving, industrial, and logistics sectors. We are known for our compliance-first approach, strong client relationships, and technology-driven recruitment processes. With a growing client base and ambitious expansion plans, this is a great time to join and build a successful career in recruitment and business development. Our Commitment REC Source is committed to providing equal opportunities for all. We welcome applications from candidates of all backgrounds and experiences. Our mission is to create a supportive workplace for everyone. About Us REC Source is a specialist recruitment agency providing tailored staffing solutions in the driving and industrial sectors. We focus on compliance, efficiency, and candidate satisfaction, ensuring a smooth recruitment process for both clients and job seekers. We continually strive to improve our processes, supporting our workers and exceeding client expectations through transparency and innovation.
Aug 13, 2026
Full time
Job Title: Business Development Executive Location: Wembley, London, HA0 1HD Job Type: Full-time, Permanent Basic Salary: DOE + Commission + Benefits OTE: Up to £80,000 (uncapped) About the Role We are looking for a Business Development Executive / Recruitment Consultant to join our growing London team, specialising in the driving, industrial, and logistics sectors. This is an excellent opportunity for a sales-driven professional with experience in business development, recruitment, or B2B sales, who is confident in client acquisition, lead generation, and account management. You will play a key role in expanding our client base, developing new business opportunities, and building long-term relationships within the logistics and industrial recruitment market . Key Responsibilities Generate new business through cold calling, lead generation, and outbound sales activity Develop and manage strong client relationships and key accounts Identify opportunities within the driving, logistics, and industrial sectors Conduct client meetings and on-site visits to build relationships and secure new business Take a proactive approach to business development, including face-to-face client engagement and local canvassing Manage the full sales cycle from prospecting through to onboarding clients Work closely with the recruitment team to ensure successful delivery of staffing solutions Achieve and exceed sales targets and KPIs Key Skills & Experience Proven experience in Business Development, Recruitment, or B2B Sales Background in a recruitment agency environment (preferred but not essential) Strong ability in new business acquisition and account management Experience in cold calling, lead generation, and sales conversion Target-driven and motivated by uncapped commission and performance incentives Excellent communication, negotiation, and relationship-building skills Knowledge of driving, industrial, or logistics recruitment is a strong advantage What We Offer Competitive base salary with an uncapped commission structure Realistic OTE of £80,000+ Clear progression into Senior Consultant / Business Development Manager (BDM) Opportunity to work in a fast-growing recruitment agency Supportive, high-performance team environment Ongoing training in recruitment, sales, and business development Access to advanced internal systems to support your success Why Join REC Source? REC Source is a specialist recruitment agency providing staffing solutions across the driving, industrial, and logistics sectors. We are known for our compliance-first approach, strong client relationships, and technology-driven recruitment processes. With a growing client base and ambitious expansion plans, this is a great time to join and build a successful career in recruitment and business development. Our Commitment REC Source is committed to providing equal opportunities for all. We welcome applications from candidates of all backgrounds and experiences. Our mission is to create a supportive workplace for everyone. About Us REC Source is a specialist recruitment agency providing tailored staffing solutions in the driving and industrial sectors. We focus on compliance, efficiency, and candidate satisfaction, ensuring a smooth recruitment process for both clients and job seekers. We continually strive to improve our processes, supporting our workers and exceeding client expectations through transparency and innovation.
Senior Town Planner (Rural Planning) Location: Worcestershire / Hybrid Working Salary: Competitive + Excellent Benefits Penguin Recruitment is delighted to be supporting a highly regarded, independent planning consultancy in the search for an experienced Senior Town Planner with a strong background in rural planning . This is an exciting opportunity to join a growing specialist consultancy with an outstanding reputation for delivering high-quality planning advice to farmers, landowners, estates, rural businesses and developers across England and Wales. The practice has built its success on technical excellence, client relationships and a genuine passion for supporting sustainable rural development. The team works across a diverse range of planning projects including agricultural development, farm diversification, equestrian schemes, barn conversions, Class Q and Class R permitted development, replacement dwellings, rural workers' dwellings, tourism developments, and strategic rural land opportunities. The Role As a Senior Town Planner, you will take ownership of a varied caseload while working closely with an experienced multidisciplinary team. You will provide strategic planning advice, prepare and manage planning applications and appeals, liaise with local planning authorities and represent clients throughout the planning process. This role offers genuine autonomy, the opportunity to work on complex and rewarding rural planning projects, and clear progression within a supportive and ambitious consultancy. About You To be considered, you should have: MRTPI status (or be working towards Chartership if approaching completion). Several years' experience within a planning consultancy or local authority. Strong experience in rural planning , including agricultural, countryside and rural development projects. Excellent knowledge of the UK planning system and relevant planning legislation. Experience preparing planning applications, appeals and planning appraisals. Strong written and verbal communication skills. A commercial mindset with excellent client-facing abilities. Full UK driving licence. What's on Offer Competitive salary and benefits package. Hybrid and flexible working. Exposure to a broad and interesting portfolio of specialist rural planning projects. Ongoing CPD and professional development. Clear opportunities for career progression within a growing consultancy. A collaborative, friendly and supportive working environment where your expertise will be genuinely valued. If you're an experienced Town Planner with a passion for rural planning and are looking to take the next step in your career, we'd love to hear from you. To apply, please send your CV in confidence to Neil Ellerton at Penguin Recruitment , or contact (phone number removed) for a confidential discussion.
Aug 13, 2026
Full time
Senior Town Planner (Rural Planning) Location: Worcestershire / Hybrid Working Salary: Competitive + Excellent Benefits Penguin Recruitment is delighted to be supporting a highly regarded, independent planning consultancy in the search for an experienced Senior Town Planner with a strong background in rural planning . This is an exciting opportunity to join a growing specialist consultancy with an outstanding reputation for delivering high-quality planning advice to farmers, landowners, estates, rural businesses and developers across England and Wales. The practice has built its success on technical excellence, client relationships and a genuine passion for supporting sustainable rural development. The team works across a diverse range of planning projects including agricultural development, farm diversification, equestrian schemes, barn conversions, Class Q and Class R permitted development, replacement dwellings, rural workers' dwellings, tourism developments, and strategic rural land opportunities. The Role As a Senior Town Planner, you will take ownership of a varied caseload while working closely with an experienced multidisciplinary team. You will provide strategic planning advice, prepare and manage planning applications and appeals, liaise with local planning authorities and represent clients throughout the planning process. This role offers genuine autonomy, the opportunity to work on complex and rewarding rural planning projects, and clear progression within a supportive and ambitious consultancy. About You To be considered, you should have: MRTPI status (or be working towards Chartership if approaching completion). Several years' experience within a planning consultancy or local authority. Strong experience in rural planning , including agricultural, countryside and rural development projects. Excellent knowledge of the UK planning system and relevant planning legislation. Experience preparing planning applications, appeals and planning appraisals. Strong written and verbal communication skills. A commercial mindset with excellent client-facing abilities. Full UK driving licence. What's on Offer Competitive salary and benefits package. Hybrid and flexible working. Exposure to a broad and interesting portfolio of specialist rural planning projects. Ongoing CPD and professional development. Clear opportunities for career progression within a growing consultancy. A collaborative, friendly and supportive working environment where your expertise will be genuinely valued. If you're an experienced Town Planner with a passion for rural planning and are looking to take the next step in your career, we'd love to hear from you. To apply, please send your CV in confidence to Neil Ellerton at Penguin Recruitment , or contact (phone number removed) for a confidential discussion.
Defence Operations, Supply Chain & ILS Consultant (223cm) - Bristol/Abbey Wood - 45,000 - 60,000, with travel and accommodation covered. Location: Bristol/Abbey Wood, with travel to other UK sites Working pattern: Hybrid, typically 3days on site per week Salary: 45,000 - 60,000, with travel and accommodation covered. Security clearance: Active SC clearance essential DUE TO THE NATURE OF THIS RECRUITMENT CONSULTANCY, WE ARE ONLY ABLE TO REPRESENT INDIVIDUALS WHO ARE EX MILITARY. The opportunity Are you an SC-cleared defence professional with experience in operational delivery, military logistics, supply chain management or equipment support? Our client, a leading management consultancy supporting mission-critical Defence programs, is expanding its associate network to meet current and upcoming demand within Defence Equipment & Support (DE&S). These assignments support complex equipment and capability programs throughout their lifecycle - from procurement and modification through to in-service support, sustainment and disposal. Opportunities are available across three specialist areas. You do not need experience across all three; your background will be matched to the most suitable assignment. Which area best matches your experience? Operations and delivery management Coordinating in-service delivery, governance, resources, budgets, performance, risks and cross-functional teams. Supply chain and inventory management Managing item data, demand and supply planning, suppliers, storage, distribution, provisioning, materiel accounting and disposal. Integrated Logistics Support and Through-Life Support Developing support solutions and ILS documentation covering reliability, maintainability, technical publications, training, transition to service and obsolescence. Typical responsibilities Depending on your specialism and assignment, you may be responsible for: Coordinating activity across engineering, project management, commercial, finance, project controls, operations, supply chain, technical support, suppliers and military customers. Translating operational and customer requirements into practical delivery, inventory, support or transition plans. Monitoring scope, schedule, cost, resources and performance, using data to identify trends and support timely decisions. Managing risks, issues, opportunities, assumptions and dependencies. Maintaining effective governance, reporting and assurance in accordance with MoD policy, DE&S processes and contractual requirements. Producing and maintaining plans, records, business cases, statements of work, support documentation and reports. Building productive relationships with customers, suppliers and senior stakeholders. Identifying opportunities to improve delivery, compliance and value for money. What we are looking for Active SC and sole U.K National Strong experience in at least one of the following: Operations or delivery management Military logistics Supply chain or inventory management Integrated Logistics Support In-service or equipment support Technical Through-Life Support Experience gained within the Armed Forces, DE&S, a defence prime, consultancy or another complex and regulated environment. The ability to coordinate multidisciplinary teams and deliver through a wide range of stakeholders. Experience involving governance, risk, performance, budgets, suppliers, contracts or data management. Good judgement and the ability to maintain delivery when requirements or priorities change. Clear written and verbal communication skills, including producing plans, reports and supporting documentation. Competence using Microsoft Office, including Excel, Word, Outlook and Teams. Desirable experience Knowledge of DE&S, MoD logistics policy, CADMID, defence procurement or Front-Line Command requirements. Experience using MoD Logistic Information Systems or managing item data, inventory planning or materiel accounting. Experience producing ILS Plans, Through Life Management Plans, transition-to-service plans, AESPs or other support documentation. Experience supporting land, maritime or other defence equipment, including modifications, testing, embodiment or in-service sustainment. A relevant Level 5/6 qualification, degree or equivalent professional experience. Membership of a relevant professional body, such as CILT, CIPS, APM, IET or CMI. Some assignments require sole UK nationality or access to information above SC classification. Any additional eligibility requirements will be explained before your CV is submitted. If you are looking to develop your career within health, safety, and environmental management, we would welcome your application. Please contact Charles McKinney at Ex-Mil Recruitment Ltd
Aug 13, 2026
Full time
Defence Operations, Supply Chain & ILS Consultant (223cm) - Bristol/Abbey Wood - 45,000 - 60,000, with travel and accommodation covered. Location: Bristol/Abbey Wood, with travel to other UK sites Working pattern: Hybrid, typically 3days on site per week Salary: 45,000 - 60,000, with travel and accommodation covered. Security clearance: Active SC clearance essential DUE TO THE NATURE OF THIS RECRUITMENT CONSULTANCY, WE ARE ONLY ABLE TO REPRESENT INDIVIDUALS WHO ARE EX MILITARY. The opportunity Are you an SC-cleared defence professional with experience in operational delivery, military logistics, supply chain management or equipment support? Our client, a leading management consultancy supporting mission-critical Defence programs, is expanding its associate network to meet current and upcoming demand within Defence Equipment & Support (DE&S). These assignments support complex equipment and capability programs throughout their lifecycle - from procurement and modification through to in-service support, sustainment and disposal. Opportunities are available across three specialist areas. You do not need experience across all three; your background will be matched to the most suitable assignment. Which area best matches your experience? Operations and delivery management Coordinating in-service delivery, governance, resources, budgets, performance, risks and cross-functional teams. Supply chain and inventory management Managing item data, demand and supply planning, suppliers, storage, distribution, provisioning, materiel accounting and disposal. Integrated Logistics Support and Through-Life Support Developing support solutions and ILS documentation covering reliability, maintainability, technical publications, training, transition to service and obsolescence. Typical responsibilities Depending on your specialism and assignment, you may be responsible for: Coordinating activity across engineering, project management, commercial, finance, project controls, operations, supply chain, technical support, suppliers and military customers. Translating operational and customer requirements into practical delivery, inventory, support or transition plans. Monitoring scope, schedule, cost, resources and performance, using data to identify trends and support timely decisions. Managing risks, issues, opportunities, assumptions and dependencies. Maintaining effective governance, reporting and assurance in accordance with MoD policy, DE&S processes and contractual requirements. Producing and maintaining plans, records, business cases, statements of work, support documentation and reports. Building productive relationships with customers, suppliers and senior stakeholders. Identifying opportunities to improve delivery, compliance and value for money. What we are looking for Active SC and sole U.K National Strong experience in at least one of the following: Operations or delivery management Military logistics Supply chain or inventory management Integrated Logistics Support In-service or equipment support Technical Through-Life Support Experience gained within the Armed Forces, DE&S, a defence prime, consultancy or another complex and regulated environment. The ability to coordinate multidisciplinary teams and deliver through a wide range of stakeholders. Experience involving governance, risk, performance, budgets, suppliers, contracts or data management. Good judgement and the ability to maintain delivery when requirements or priorities change. Clear written and verbal communication skills, including producing plans, reports and supporting documentation. Competence using Microsoft Office, including Excel, Word, Outlook and Teams. Desirable experience Knowledge of DE&S, MoD logistics policy, CADMID, defence procurement or Front-Line Command requirements. Experience using MoD Logistic Information Systems or managing item data, inventory planning or materiel accounting. Experience producing ILS Plans, Through Life Management Plans, transition-to-service plans, AESPs or other support documentation. Experience supporting land, maritime or other defence equipment, including modifications, testing, embodiment or in-service sustainment. A relevant Level 5/6 qualification, degree or equivalent professional experience. Membership of a relevant professional body, such as CILT, CIPS, APM, IET or CMI. Some assignments require sole UK nationality or access to information above SC classification. Any additional eligibility requirements will be explained before your CV is submitted. If you are looking to develop your career within health, safety, and environmental management, we would welcome your application. Please contact Charles McKinney at Ex-Mil Recruitment Ltd
Mechanical Site Supervisor (Authorised Person) Contract: Inside IR35 About the Role We are looking to strengthen our Construction team with a Mechanical Site Supervisor (Authorised Person) based in Beckton. Reporting to the Senior Commissioning Manager, you will be responsible for supervising and controlling all mechanical AP site activities, ensuring work is delivered safely, efficiently, to specification, and within programme. You will play a key role in maintaining quality standards, ensuring all inspections, testing, and documentation are completed throughout the project lifecycle. Key Responsibilities Support the Site Manager in maintaining a safe working environment for employees, subcontractors, and visitors. Achieve and maintain Authorised Person (AP) status through the company's Mechanical AP assessment process. Ensure all relevant Health, Safety and Environmental documentation is received, reviewed, and maintained at the latest revision. Carry out and manage mechanical isolations in line with project requirements. Manage and maintain Mechanical Inspection & Test Plans (ITPs). Review project documentation to ensure works are fully defined and understood before execution. Review and provide feedback on Method Statements and Work Instructions. Supervise works to ensure compliance with approved procedures and specifications. Monitor and record project progress using drawings and other reporting tools. Identify, record, and manage non-conformances and improvement opportunities, ensuring corrective actions are implemented. Ensure a high-quality installation is achieved with all ITPs completed as works progress. Experience Previous experience working within the Energy, Utilities, Water, or Industrial sectors. Strong understanding of pipework fabrication, welding, and mechanical installation. Ability to assess welding quality and inspect mechanical works. Experienced in snagging and punch-listing pipelines using Isometric, GA, and P&ID drawings. Previous experience operating in an Authorised Person (AP) role. Skills & Knowledge Strong understanding of mechanical installation and commissioning processes. Knowledge of inspection, testing, and quality assurance requirements. Ability to interpret technical drawings and project documentation. Excellent communication and site supervision skills. Commitment to maintaining the highest standards of health, safety, and quality. Qualifications HNC/HND in Mechanical Engineering, or Recognised apprenticeship in pipework and welding, supported by relevant industry experience. SSSTS CSCS Card First Aid qualification Essential: Must hold current Mechanical Authorised Person (AP) status Company information At First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for any Site Supervisor looking for new employment. As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.
Aug 13, 2026
Contractor
Mechanical Site Supervisor (Authorised Person) Contract: Inside IR35 About the Role We are looking to strengthen our Construction team with a Mechanical Site Supervisor (Authorised Person) based in Beckton. Reporting to the Senior Commissioning Manager, you will be responsible for supervising and controlling all mechanical AP site activities, ensuring work is delivered safely, efficiently, to specification, and within programme. You will play a key role in maintaining quality standards, ensuring all inspections, testing, and documentation are completed throughout the project lifecycle. Key Responsibilities Support the Site Manager in maintaining a safe working environment for employees, subcontractors, and visitors. Achieve and maintain Authorised Person (AP) status through the company's Mechanical AP assessment process. Ensure all relevant Health, Safety and Environmental documentation is received, reviewed, and maintained at the latest revision. Carry out and manage mechanical isolations in line with project requirements. Manage and maintain Mechanical Inspection & Test Plans (ITPs). Review project documentation to ensure works are fully defined and understood before execution. Review and provide feedback on Method Statements and Work Instructions. Supervise works to ensure compliance with approved procedures and specifications. Monitor and record project progress using drawings and other reporting tools. Identify, record, and manage non-conformances and improvement opportunities, ensuring corrective actions are implemented. Ensure a high-quality installation is achieved with all ITPs completed as works progress. Experience Previous experience working within the Energy, Utilities, Water, or Industrial sectors. Strong understanding of pipework fabrication, welding, and mechanical installation. Ability to assess welding quality and inspect mechanical works. Experienced in snagging and punch-listing pipelines using Isometric, GA, and P&ID drawings. Previous experience operating in an Authorised Person (AP) role. Skills & Knowledge Strong understanding of mechanical installation and commissioning processes. Knowledge of inspection, testing, and quality assurance requirements. Ability to interpret technical drawings and project documentation. Excellent communication and site supervision skills. Commitment to maintaining the highest standards of health, safety, and quality. Qualifications HNC/HND in Mechanical Engineering, or Recognised apprenticeship in pipework and welding, supported by relevant industry experience. SSSTS CSCS Card First Aid qualification Essential: Must hold current Mechanical Authorised Person (AP) status Company information At First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for any Site Supervisor looking for new employment. As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.
Role: IT Manager Location: Sydenham - London Salary: 33k - 41K - Plus Benefits Benefits: Pension Scheme Car scheme Cycle scheme Eye care scheme Mental health first aid Employee assistance programme Employee recognition scheme Our client is current seeking an IT Manager who is motivated and enthusiastic about technology. The ideal candidate should have a natural flair for technology, working within an education environment, a strong willingness to learn and a passion for providing exceptional service to our customers. As the IT Manager, you will be accountable for overseeing the management, installation, maintenance, availability and security of the curriculum and administrative ICT network, including the hardware and software infrastructure of the school's ICT network. You will also collaborate with the Senior Management team to aid in the development of the school's IT infrastructure and put in plans for projects. Your role will be pivotal in ensuring the schools ICT network is optimised for effective teaching and learning while ensuring its security and stability. Your commitment to delivering the clients IT on support service in a manner that reflects our company values is crucial. As part of your role, you will be responsible for fostering effective communication between your school and the business, this will involve staying informed about the services and solutions the client can offer, as well as managing customer accounts. Key Responsibilities include: Managing the school's network infrastructure and ICT based applications Monitoring and maintenance of all key systems including switches, virtual & physical server environments, Microsoft 365 and backups. Providing technical advice, training and support to staff to enable them to make effective use of systems. Day to day management of all IT operations ensuring all requests are dealt with in an efficient manner Monitoring and maintaining of all key systems including switches, virtual & physical server environments and backups. Line manage and take responsibility for the work of the ICT support staff. 2nd/3rd line support. You will be required to provide a weekly service update email to the key contacts for these Trusts and prepare and present a monthly service review report including reporting on any SLA failures. Enforcing and monitoring in line with school policies. Training of internal staff. Our ideal candidate will have: A strong passion for IT, with at least of 2-3 years of experience working as an IT Manager/Network Manager/Senior ICT Consultant within a school setting An exceptional understanding of the requirements and responsibilities of working within the school environment. Experience in upgrading a school IT Network system. Self-motivation, with excellent communication skills and interpersonal skills, as well as exceptional customer service skills. The ability to work both on your own and as part of a team, with a talent for problem-solving and a pro-active approach to identifying opportunities to enhance the services provided by the team. The role is offered on a full year, full-time basis and the successful candidate will be subject to an enhanced DBS check. In return, we are offering a salary of between 33,000 - 41,000 negotiable for the right person, benefits include salary sacrifice pension scheme, benefits & wellbeing Hub including cycle & ebike scheme, eye care voucher scheme, employee assistance programme, employee recognition platform and online retail discounts scheme. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Aug 13, 2026
Full time
Role: IT Manager Location: Sydenham - London Salary: 33k - 41K - Plus Benefits Benefits: Pension Scheme Car scheme Cycle scheme Eye care scheme Mental health first aid Employee assistance programme Employee recognition scheme Our client is current seeking an IT Manager who is motivated and enthusiastic about technology. The ideal candidate should have a natural flair for technology, working within an education environment, a strong willingness to learn and a passion for providing exceptional service to our customers. As the IT Manager, you will be accountable for overseeing the management, installation, maintenance, availability and security of the curriculum and administrative ICT network, including the hardware and software infrastructure of the school's ICT network. You will also collaborate with the Senior Management team to aid in the development of the school's IT infrastructure and put in plans for projects. Your role will be pivotal in ensuring the schools ICT network is optimised for effective teaching and learning while ensuring its security and stability. Your commitment to delivering the clients IT on support service in a manner that reflects our company values is crucial. As part of your role, you will be responsible for fostering effective communication between your school and the business, this will involve staying informed about the services and solutions the client can offer, as well as managing customer accounts. Key Responsibilities include: Managing the school's network infrastructure and ICT based applications Monitoring and maintenance of all key systems including switches, virtual & physical server environments, Microsoft 365 and backups. Providing technical advice, training and support to staff to enable them to make effective use of systems. Day to day management of all IT operations ensuring all requests are dealt with in an efficient manner Monitoring and maintaining of all key systems including switches, virtual & physical server environments and backups. Line manage and take responsibility for the work of the ICT support staff. 2nd/3rd line support. You will be required to provide a weekly service update email to the key contacts for these Trusts and prepare and present a monthly service review report including reporting on any SLA failures. Enforcing and monitoring in line with school policies. Training of internal staff. Our ideal candidate will have: A strong passion for IT, with at least of 2-3 years of experience working as an IT Manager/Network Manager/Senior ICT Consultant within a school setting An exceptional understanding of the requirements and responsibilities of working within the school environment. Experience in upgrading a school IT Network system. Self-motivation, with excellent communication skills and interpersonal skills, as well as exceptional customer service skills. The ability to work both on your own and as part of a team, with a talent for problem-solving and a pro-active approach to identifying opportunities to enhance the services provided by the team. The role is offered on a full year, full-time basis and the successful candidate will be subject to an enhanced DBS check. In return, we are offering a salary of between 33,000 - 41,000 negotiable for the right person, benefits include salary sacrifice pension scheme, benefits & wellbeing Hub including cycle & ebike scheme, eye care voucher scheme, employee assistance programme, employee recognition platform and online retail discounts scheme. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Senior Ecologist 40,000 - 50,000 Devon As a Senior Ecologist, you will lead ecological surveys, manage projects from inception to completion, prepare and review technical reports, and provide expert advice to clients. The Senior Ecologist will also mentor junior team members, contribute to Biodiversity Net Gain assessments, and play a key role in maintaining excellent client relationships. This Senior Ecologist role is ideal for someone looking to take the next step within a collaborative consultancy in Devon. What's on offer: Competitive salary Hybrid and flexible working Generous CPD and training budget Paid professional memberships TOIL system 28 days annual leave plus Christmas closure Additional birthday leave Supportive and friendly team environment Regular social and team-building events Excellent career progression opportunities Requirements: Minimum 4 years' ecological consultancy experience Full or Associate CIEEM membership (or working towards Full Membership) Experience managing protected species surveys and ecological projects Strong report writing skills, including EcIA and BNG assessments Knowledge of UK planning policy and wildlife legislation Full UK driving licence Full right to work in the UK Living in or near the Devon office If you are interested in this or other positions in the Ecology industry, please do not hesitate to contact Jack porter on (url removed) . We have many more vacancies available on our website. Please refer to (url removed) . This is a permanent role. Penguin Recruitment is operating as a Recruitment Agency in respect to this position.
Aug 13, 2026
Full time
Senior Ecologist 40,000 - 50,000 Devon As a Senior Ecologist, you will lead ecological surveys, manage projects from inception to completion, prepare and review technical reports, and provide expert advice to clients. The Senior Ecologist will also mentor junior team members, contribute to Biodiversity Net Gain assessments, and play a key role in maintaining excellent client relationships. This Senior Ecologist role is ideal for someone looking to take the next step within a collaborative consultancy in Devon. What's on offer: Competitive salary Hybrid and flexible working Generous CPD and training budget Paid professional memberships TOIL system 28 days annual leave plus Christmas closure Additional birthday leave Supportive and friendly team environment Regular social and team-building events Excellent career progression opportunities Requirements: Minimum 4 years' ecological consultancy experience Full or Associate CIEEM membership (or working towards Full Membership) Experience managing protected species surveys and ecological projects Strong report writing skills, including EcIA and BNG assessments Knowledge of UK planning policy and wildlife legislation Full UK driving licence Full right to work in the UK Living in or near the Devon office If you are interested in this or other positions in the Ecology industry, please do not hesitate to contact Jack porter on (url removed) . We have many more vacancies available on our website. Please refer to (url removed) . This is a permanent role. Penguin Recruitment is operating as a Recruitment Agency in respect to this position.
Our client is currently looking to hire a trainee recruitemnt consultant to join their busy and growing recruitment team. This is an excellent opportunity to join a growing business, based just outside Southampton. The job role will involve the following duties: Contacting candidates via phone about local job opportunities Updating candidate profiles Speaking to candidates about a range of contract, temp and perm opportunities. Utilising the range of attraction tools to identify suitable candidates for vacancies. Writing job adverts Supporting senior members of the team during site visits Dealing with payroll and contractor queries Full training will be given in this position. The ideal candidate will be motivated, an excellent communicator and well organised. If you have worked in retail, hospitality, leisure or customer service industries we would be keen to hear from you. Hours: 08:30am - 17:00pm (Mon - Thurs) 08:30am - 14:30pm (Fri) 37.5 hours per week Salary: 25,000 (Basic) + commission YR1 OTE circa 29,000p/a
Aug 13, 2026
Full time
Our client is currently looking to hire a trainee recruitemnt consultant to join their busy and growing recruitment team. This is an excellent opportunity to join a growing business, based just outside Southampton. The job role will involve the following duties: Contacting candidates via phone about local job opportunities Updating candidate profiles Speaking to candidates about a range of contract, temp and perm opportunities. Utilising the range of attraction tools to identify suitable candidates for vacancies. Writing job adverts Supporting senior members of the team during site visits Dealing with payroll and contractor queries Full training will be given in this position. The ideal candidate will be motivated, an excellent communicator and well organised. If you have worked in retail, hospitality, leisure or customer service industries we would be keen to hear from you. Hours: 08:30am - 17:00pm (Mon - Thurs) 08:30am - 14:30pm (Fri) 37.5 hours per week Salary: 25,000 (Basic) + commission YR1 OTE circa 29,000p/a
Client Support Advisor Wolverhampton, WV10 9LE 26,520 rising to 27,040 following successful completion of training Permanent Office based Monday to Friday Full-time applications are welcome, and we are also happy to consider two part-time candidates looking for a job share. Looking for more than just another customer service job? We don't simply answer telephones. We become a genuine extension of our clients' businesses, making sure every caller receives the warm, professional and helpful service our clients would give themselves. Every day is different. One minute you'll be managing a busy diary for a business consultant, the next you'll be booking appointments for a physiotherapy clinic, supporting an IT or telecoms company, or helping a financial services or property business look after its customers. If you enjoy talking to people, thrive in a busy environment and take pride in getting the details right, we'd love to hear from you. About us Established in 2007, we now support more than 300 businesses across the UK with professional telephone answering and virtual PA services. We're proud of the team we've built. Our longest-serving team member has been with us for over 18 years, several others for more than 10 years, and many have built long-term careers here. We believe in supporting our people, recognising potential and promoting from within whenever possible. You'll also be sharing the office with Looby Loo, our resident Cockapoo and unofficial head of workplace wellbeing. The Client Support Advisor role You'll become a trusted extension of our clients' businesses, delivering exceptional service on every call. Your responsibilities will include: Answering calls professionally on behalf of multiple clients Managing diaries and booking appointments accurately Taking detailed messages and forwarding them promptly by email and WhatsApp Representing each client with confidence, warmth and professionalism Prioritising urgent enquiries while maintaining excellent service standards Using Microsoft 365, Google Workspace, Capsule CRM and bespoke software Managing several tasks and priorities in a busy office environment Working as part of a friendly and supportive office team About you You'll have: Proven experience in a customer service, reception or telephone-based role An excellent telephone manner and strong spoken and written English Excellent organisation, accuracy and attention to detail Confidence using computer systems and learning new software The ability to stay calm and organised while juggling different priorities A genuine passion for delivering outstanding customer service What's in it for you as a Client Support Advisor Full-time opportunity, with two part-time job-share applications also welcome Competitive salary with progression following successful completion of training 36 days' holiday including Bank Holidays Annual leave that can be booked by the hour Company pension Paid 30-minute lunch break Free on-site parking Structured training and ongoing support Genuine career progression, including promotion opportunities from within A friendly, supportive working environment One of our recent apprentices has successfully completed their apprenticeship and is already being fast-tracked into a senior role, demonstrating our commitment to developing our people. Recruitment process We're a values-led business, so as part of our recruitment process you'll be invited to complete a short values assessment. This is a fully office-based role at Wolverhampton, WV10 9LE. Applicants must already have the right to work in the UK. Sponsorship is not available. Apply today for this Client Support Advisor opportunity If you're looking for a varied role where you'll make a real difference to businesses across the UK and become part of a supportive team, we'd love to hear from you. Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
Aug 13, 2026
Full time
Client Support Advisor Wolverhampton, WV10 9LE 26,520 rising to 27,040 following successful completion of training Permanent Office based Monday to Friday Full-time applications are welcome, and we are also happy to consider two part-time candidates looking for a job share. Looking for more than just another customer service job? We don't simply answer telephones. We become a genuine extension of our clients' businesses, making sure every caller receives the warm, professional and helpful service our clients would give themselves. Every day is different. One minute you'll be managing a busy diary for a business consultant, the next you'll be booking appointments for a physiotherapy clinic, supporting an IT or telecoms company, or helping a financial services or property business look after its customers. If you enjoy talking to people, thrive in a busy environment and take pride in getting the details right, we'd love to hear from you. About us Established in 2007, we now support more than 300 businesses across the UK with professional telephone answering and virtual PA services. We're proud of the team we've built. Our longest-serving team member has been with us for over 18 years, several others for more than 10 years, and many have built long-term careers here. We believe in supporting our people, recognising potential and promoting from within whenever possible. You'll also be sharing the office with Looby Loo, our resident Cockapoo and unofficial head of workplace wellbeing. The Client Support Advisor role You'll become a trusted extension of our clients' businesses, delivering exceptional service on every call. Your responsibilities will include: Answering calls professionally on behalf of multiple clients Managing diaries and booking appointments accurately Taking detailed messages and forwarding them promptly by email and WhatsApp Representing each client with confidence, warmth and professionalism Prioritising urgent enquiries while maintaining excellent service standards Using Microsoft 365, Google Workspace, Capsule CRM and bespoke software Managing several tasks and priorities in a busy office environment Working as part of a friendly and supportive office team About you You'll have: Proven experience in a customer service, reception or telephone-based role An excellent telephone manner and strong spoken and written English Excellent organisation, accuracy and attention to detail Confidence using computer systems and learning new software The ability to stay calm and organised while juggling different priorities A genuine passion for delivering outstanding customer service What's in it for you as a Client Support Advisor Full-time opportunity, with two part-time job-share applications also welcome Competitive salary with progression following successful completion of training 36 days' holiday including Bank Holidays Annual leave that can be booked by the hour Company pension Paid 30-minute lunch break Free on-site parking Structured training and ongoing support Genuine career progression, including promotion opportunities from within A friendly, supportive working environment One of our recent apprentices has successfully completed their apprenticeship and is already being fast-tracked into a senior role, demonstrating our commitment to developing our people. Recruitment process We're a values-led business, so as part of our recruitment process you'll be invited to complete a short values assessment. This is a fully office-based role at Wolverhampton, WV10 9LE. Applicants must already have the right to work in the UK. Sponsorship is not available. Apply today for this Client Support Advisor opportunity If you're looking for a varied role where you'll make a real difference to businesses across the UK and become part of a supportive team, we'd love to hear from you. Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
Experienced Driving Recruitment Consultant 28,000 - 35,000 per annum + uncapped commission Glasgow City Centre About this role A desk with established clients and volume to work on from day one. The freedom and support to build on it however you see fit. That's the opportunity waiting for the right Recruitment Consultant in our Glasgow city centre office. Search is a leading multi-discipline recruitment agency, backed by private equity and on an ambitious growth trajectory across our 13 specialisms and offices UK-wide. Our Driving and Logistics team has contracts in place with some of the biggest names in the logistics sector, giving you genuine volume to work on from your first week, recruiting across the central belt of Scotland. We're not looking for someone happy to simply service what's already there, though. We want a Consultant with the drive and commercial instinct to go out and win new business too, backed by full back-office support, including payroll and compliance handled for you, so your time stays focused on clients and candidates, not admin. If you've got a track record in driving or logistics temp recruitment, and want a desk with real business already on it, plus the platform to build your own on top, this is the role for you. Why join us? Step into a desk with contracts already in place with major logistics players, giving you genuine business to work on from day one. Recruit across the central belt of Scotland from our Glasgow city centre office, with real scope to grow your own client base alongside it. Full back-office support, including payroll and compliance handled for you, so you can focus on clients and candidates rather than admin. Join a business backed by private equity with genuinely ambitious growth plans, real investment, and real opportunity to grow your career alongside it. Grow your career with a clear development plan, backed by award-winning training and 1:1 coaching from our dedicated Talent Development team. What you'll be doing Manage the full recruitment process for driving and logistics clients across the central belt of Scotland, from taking the initial brief through to offer and placement. Work established contracts with major logistics clients, delivering a consistently high level of service to protect and grow those relationships. Proactively identify and pursue new business opportunities across the driving and logistics sector, using market knowledge, networking, and a genuine appetite for sales. Source, screen, and interview candidates for driving vacancies, including HGV Class 1 and 2 drivers and Transport Coordinators Manage the end-to-end candidate journey, providing a high level of service and keeping candidates engaged throughout the process. Keep accurate records on our internal CRM, tracking vacancies, candidates, and client activity. What we're looking for Proven experience as a Recruitment Consultant within the temp driving and transport sector. A genuine appetite for business development, comfortable picking up the phone, networking, and winning new clients, not just managing what's already there. A strong track record of managing the full recruitment process, from client brief through to placement. Strong communication skills, with the ability to build rapport and influence at all levels, from candidates through to senior client stakeholders. A proactive, resilient mindset, comfortable working to targets and managing a varied desk. How you'll benefit A lucrative, uncapped commission structure that rewards your performance. Full back-office support, including payroll and compliance, plus marketing support, so you can focus on what you do best. Access to premium recruitment tools, including industry-leading job boards. Comprehensive, ongoing training and development from our award-winning Talent Development team. Option to buy or sell holidays via salary sacrifice. Quarterly and Annual HighFlyers events, plus our annual European getaway for top performers. EV car benefit scheme via Tusker, and cycle to work scheme. Retail, gym, and lifestyle discounts, plus financial wellbeing support through Tastecard. To find out more about this opportunity, click Apply today or contact Katie Ball, Talent Acquisition Manager, at (url removed). Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Aug 13, 2026
Full time
Experienced Driving Recruitment Consultant 28,000 - 35,000 per annum + uncapped commission Glasgow City Centre About this role A desk with established clients and volume to work on from day one. The freedom and support to build on it however you see fit. That's the opportunity waiting for the right Recruitment Consultant in our Glasgow city centre office. Search is a leading multi-discipline recruitment agency, backed by private equity and on an ambitious growth trajectory across our 13 specialisms and offices UK-wide. Our Driving and Logistics team has contracts in place with some of the biggest names in the logistics sector, giving you genuine volume to work on from your first week, recruiting across the central belt of Scotland. We're not looking for someone happy to simply service what's already there, though. We want a Consultant with the drive and commercial instinct to go out and win new business too, backed by full back-office support, including payroll and compliance handled for you, so your time stays focused on clients and candidates, not admin. If you've got a track record in driving or logistics temp recruitment, and want a desk with real business already on it, plus the platform to build your own on top, this is the role for you. Why join us? Step into a desk with contracts already in place with major logistics players, giving you genuine business to work on from day one. Recruit across the central belt of Scotland from our Glasgow city centre office, with real scope to grow your own client base alongside it. Full back-office support, including payroll and compliance handled for you, so you can focus on clients and candidates rather than admin. Join a business backed by private equity with genuinely ambitious growth plans, real investment, and real opportunity to grow your career alongside it. Grow your career with a clear development plan, backed by award-winning training and 1:1 coaching from our dedicated Talent Development team. What you'll be doing Manage the full recruitment process for driving and logistics clients across the central belt of Scotland, from taking the initial brief through to offer and placement. Work established contracts with major logistics clients, delivering a consistently high level of service to protect and grow those relationships. Proactively identify and pursue new business opportunities across the driving and logistics sector, using market knowledge, networking, and a genuine appetite for sales. Source, screen, and interview candidates for driving vacancies, including HGV Class 1 and 2 drivers and Transport Coordinators Manage the end-to-end candidate journey, providing a high level of service and keeping candidates engaged throughout the process. Keep accurate records on our internal CRM, tracking vacancies, candidates, and client activity. What we're looking for Proven experience as a Recruitment Consultant within the temp driving and transport sector. A genuine appetite for business development, comfortable picking up the phone, networking, and winning new clients, not just managing what's already there. A strong track record of managing the full recruitment process, from client brief through to placement. Strong communication skills, with the ability to build rapport and influence at all levels, from candidates through to senior client stakeholders. A proactive, resilient mindset, comfortable working to targets and managing a varied desk. How you'll benefit A lucrative, uncapped commission structure that rewards your performance. Full back-office support, including payroll and compliance, plus marketing support, so you can focus on what you do best. Access to premium recruitment tools, including industry-leading job boards. Comprehensive, ongoing training and development from our award-winning Talent Development team. Option to buy or sell holidays via salary sacrifice. Quarterly and Annual HighFlyers events, plus our annual European getaway for top performers. EV car benefit scheme via Tusker, and cycle to work scheme. Retail, gym, and lifestyle discounts, plus financial wellbeing support through Tastecard. To find out more about this opportunity, click Apply today or contact Katie Ball, Talent Acquisition Manager, at (url removed). Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Senior Flood Risk & Drainage Engineer Flood Risk Engineer Drainage Engineer Civil Engineer Bristol 30,000- 45,000 per annum DOE Full-Time Flexible Working Permanent Introduction Acorn by Synergie is recruiting for an experienced Senior Flood Risk & Drainage Engineer to join a growing engineering consultancy in Bristol . This is an excellent opportunity for a Flood Risk Engineer, Drainage Engineer or Civil Engineer looking for greater project ownership, varied development projects and a clear route for career progression. You will work on a diverse range of residential and commercial development projects across the South West and beyond, delivering technical flood risk and drainage solutions to support planning applications and development schemes. The role also offers the opportunity to provide technical guidance to junior team members, work closely with clients and contribute to the continued growth of the business. What We Offer Competitive salary of 30,000- 45,000 per annum , depending on experience. Flexible working arrangements. Private healthcare. Performance-related bonus opportunities. Generous holiday allowance. Pension scheme. Professional membership fees covered. Ongoing technical and professional development. Support towards professional accreditation. Regular team and social events. Free on-site parking. Recognition and reward schemes linked to service. Excellent long-term career progression opportunities. Key Duties Produce Flood Risk Assessments (FRAs) and drainage reports to support residential and commercial development projects. Design sustainable drainage systems and surface water management solutions. Manage projects from initial instruction through to successful delivery. Liaise with clients, local authorities and external consultants throughout the development process. Develop technical solutions for flood risk and drainage challenges. Provide technical guidance and support to colleagues within the wider engineering team. Support planning applications and development proposals. Build and maintain strong client relationships. Manage multiple projects and competing deadlines effectively. Requirements Degree qualification in Civil Engineering or a related discipline. Previous experience within a flood risk, drainage or civil engineering consultancy environment. Experience preparing technical reports for planning submissions, including Flood Risk Assessments (FRAs) and drainage strategies . Working knowledge of industry-standard drainage design software. Experience producing engineering drawings using CAD software . Good understanding of current drainage standards, planning requirements, flood risk and Sustainable Drainage Systems (SuDS) principles. Strong communication and client-facing skills. Ability to manage multiple projects and competing priorities. Full UK driving licence. Desirable: Experience with hydraulic or flood modelling software. Knowledge of drainage approval and adoption procedures. Experience mentoring junior engineers or technicians. Working towards or holding a professional qualification or Chartered status . Experience contributing to business development activities. Interested? If you're an experienced Senior Flood Risk & Drainage Engineer, Flood Risk Engineer, Drainage Engineer or Civil Engineer looking for greater project responsibility, career progression and a varied consultancy role in Bristol , apply today with your up-to-date CV. Acorn by Synergie acts as an employment agency for permanent recruitment.
Aug 13, 2026
Full time
Senior Flood Risk & Drainage Engineer Flood Risk Engineer Drainage Engineer Civil Engineer Bristol 30,000- 45,000 per annum DOE Full-Time Flexible Working Permanent Introduction Acorn by Synergie is recruiting for an experienced Senior Flood Risk & Drainage Engineer to join a growing engineering consultancy in Bristol . This is an excellent opportunity for a Flood Risk Engineer, Drainage Engineer or Civil Engineer looking for greater project ownership, varied development projects and a clear route for career progression. You will work on a diverse range of residential and commercial development projects across the South West and beyond, delivering technical flood risk and drainage solutions to support planning applications and development schemes. The role also offers the opportunity to provide technical guidance to junior team members, work closely with clients and contribute to the continued growth of the business. What We Offer Competitive salary of 30,000- 45,000 per annum , depending on experience. Flexible working arrangements. Private healthcare. Performance-related bonus opportunities. Generous holiday allowance. Pension scheme. Professional membership fees covered. Ongoing technical and professional development. Support towards professional accreditation. Regular team and social events. Free on-site parking. Recognition and reward schemes linked to service. Excellent long-term career progression opportunities. Key Duties Produce Flood Risk Assessments (FRAs) and drainage reports to support residential and commercial development projects. Design sustainable drainage systems and surface water management solutions. Manage projects from initial instruction through to successful delivery. Liaise with clients, local authorities and external consultants throughout the development process. Develop technical solutions for flood risk and drainage challenges. Provide technical guidance and support to colleagues within the wider engineering team. Support planning applications and development proposals. Build and maintain strong client relationships. Manage multiple projects and competing deadlines effectively. Requirements Degree qualification in Civil Engineering or a related discipline. Previous experience within a flood risk, drainage or civil engineering consultancy environment. Experience preparing technical reports for planning submissions, including Flood Risk Assessments (FRAs) and drainage strategies . Working knowledge of industry-standard drainage design software. Experience producing engineering drawings using CAD software . Good understanding of current drainage standards, planning requirements, flood risk and Sustainable Drainage Systems (SuDS) principles. Strong communication and client-facing skills. Ability to manage multiple projects and competing priorities. Full UK driving licence. Desirable: Experience with hydraulic or flood modelling software. Knowledge of drainage approval and adoption procedures. Experience mentoring junior engineers or technicians. Working towards or holding a professional qualification or Chartered status . Experience contributing to business development activities. Interested? If you're an experienced Senior Flood Risk & Drainage Engineer, Flood Risk Engineer, Drainage Engineer or Civil Engineer looking for greater project responsibility, career progression and a varied consultancy role in Bristol , apply today with your up-to-date CV. Acorn by Synergie acts as an employment agency for permanent recruitment.
Senior Recruitment Consultant Birmingham Construction £36,000 basic + £5,000 car allowance + 25% commission no threshold The Opportunity A senior role with genuine influence. Youll be running a key construction desk within a long-established recruitment group thats investing heavily in growth across the UK click apply for full job details
Aug 13, 2026
Full time
Senior Recruitment Consultant Birmingham Construction £36,000 basic + £5,000 car allowance + 25% commission no threshold The Opportunity A senior role with genuine influence. Youll be running a key construction desk within a long-established recruitment group thats investing heavily in growth across the UK click apply for full job details
Restaurant Manager - Newly Refurbished & Busy Flagship Site with evenings near Andover - up to 40k Are you an experienced Restaurant Manager who knows how to run a busy, high-volume commercial restaurant while delivering outstanding customer service? We are recruiting for a major 300+ cover restaurant near Andover following significant investment and a 500,000 refurbishment. This is a substantial hospitality operation where customer expectations are high, and you will have the opportunity to take real ownership of the team, service standards and day-to-day performance. This role is ideal for a proven operator who thrives in a busy environment, leads from the floor and understands how great customer service can drive loyalty, reputation and commercial success. What's in it for you? Salary up to 40,000 per annum, depending on experience Sociable daytime hours with every evening off Alternate weekend working No split shifts 31 days annual leave Enhanced Pension Scheme Life Assurance Full training and development Access to an Online Learning Hub 20% employee discount 50% discount on the restaurant menu while on shift Free on-site parking Enhanced Employee Assistance Programme for you and your immediate family Company Christmas gifts, subject to eligibility Access to exclusive retail discounts, deals and cashback The opportunity to lead a newly refurbished 300+ cover restaurant near Andover A senior role where you can shape the customer experience, team culture and service standards What you will be doing As Restaurant Manager, you will: Take full day-to-day responsibility for a large, busy commercial restaurant Lead from the floor and set the standard for exceptional customer service Ensure every guest receives a warm, efficient and consistently high-quality experience Coach and develop the team to confidently manage high-volume service without compromising standards Recruit, motivate and nurture a strong restaurant team Use customer feedback to continually improve the guest experience Manage rotas, staffing levels, stock and operational controls Maintain high standards of food safety, cleanliness and compliance Drive efficiency, consistency and commercial performance Maximise the opportunity created by the recent investment and refurbishment What we're looking for You will need: Proven experience as a Restaurant Manager within a high-volume commercial operation Experience successfully managing significant customer numbers and a large team A strong hospitality background with a genuine passion for customer service A track record of improving service standards and developing customer-focused teams The confidence and presence to lead from the front Strong people-management skills and the ability to build an engaged team Commercial awareness and a good understanding of restaurant performance The ability to remain organised and maintain excellent standards during high-volume service Candidates must have the right to work in the UK and be able to reliably travel to the Andover area for work. The ideal candidate will be an operationally strong leader who understands high-volume hospitality and can combine commercial performance with genuinely excellent customer service. If you are an experienced restaurant leader in the area looking for significant responsibility without sacrificing your evenings and weekends, this could be a rare opportunity to achieve both real job satidfaction and genuine work-life balance. Apply now - we'd love to hear from you. Job Number (phone number removed) IND / F&B Role Restaurant Manager Location Near Andover Consultant Kevin Thomas Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
Aug 13, 2026
Full time
Restaurant Manager - Newly Refurbished & Busy Flagship Site with evenings near Andover - up to 40k Are you an experienced Restaurant Manager who knows how to run a busy, high-volume commercial restaurant while delivering outstanding customer service? We are recruiting for a major 300+ cover restaurant near Andover following significant investment and a 500,000 refurbishment. This is a substantial hospitality operation where customer expectations are high, and you will have the opportunity to take real ownership of the team, service standards and day-to-day performance. This role is ideal for a proven operator who thrives in a busy environment, leads from the floor and understands how great customer service can drive loyalty, reputation and commercial success. What's in it for you? Salary up to 40,000 per annum, depending on experience Sociable daytime hours with every evening off Alternate weekend working No split shifts 31 days annual leave Enhanced Pension Scheme Life Assurance Full training and development Access to an Online Learning Hub 20% employee discount 50% discount on the restaurant menu while on shift Free on-site parking Enhanced Employee Assistance Programme for you and your immediate family Company Christmas gifts, subject to eligibility Access to exclusive retail discounts, deals and cashback The opportunity to lead a newly refurbished 300+ cover restaurant near Andover A senior role where you can shape the customer experience, team culture and service standards What you will be doing As Restaurant Manager, you will: Take full day-to-day responsibility for a large, busy commercial restaurant Lead from the floor and set the standard for exceptional customer service Ensure every guest receives a warm, efficient and consistently high-quality experience Coach and develop the team to confidently manage high-volume service without compromising standards Recruit, motivate and nurture a strong restaurant team Use customer feedback to continually improve the guest experience Manage rotas, staffing levels, stock and operational controls Maintain high standards of food safety, cleanliness and compliance Drive efficiency, consistency and commercial performance Maximise the opportunity created by the recent investment and refurbishment What we're looking for You will need: Proven experience as a Restaurant Manager within a high-volume commercial operation Experience successfully managing significant customer numbers and a large team A strong hospitality background with a genuine passion for customer service A track record of improving service standards and developing customer-focused teams The confidence and presence to lead from the front Strong people-management skills and the ability to build an engaged team Commercial awareness and a good understanding of restaurant performance The ability to remain organised and maintain excellent standards during high-volume service Candidates must have the right to work in the UK and be able to reliably travel to the Andover area for work. The ideal candidate will be an operationally strong leader who understands high-volume hospitality and can combine commercial performance with genuinely excellent customer service. If you are an experienced restaurant leader in the area looking for significant responsibility without sacrificing your evenings and weekends, this could be a rare opportunity to achieve both real job satidfaction and genuine work-life balance. Apply now - we'd love to hear from you. Job Number (phone number removed) IND / F&B Role Restaurant Manager Location Near Andover Consultant Kevin Thomas Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
Senior ServiceNow AI Strategy & Automation Consultant UK Wide Hybrid Permanent Up to the high 80,000s + 10% bonus and benefits AI comes up in nearly every client conversation now. In reality, most businesses are not short of tools. What they need is someone who can help them decide what each tool is actually for, where it will add value and how it should fit into the wider organisation. I'm working with a leading transformation consultancy that is growing its ServiceNow AI capability. They need a senior consultant who understands the platform and can help clients answer questions such as, "We already have Microsoft Copilot and ServiceNow, so where should we use each one?" What You'll Be Doing You'll work with senior stakeholders to develop practical AI and automation strategies with ServiceNow at the centre. You'll help them identify useful opportunities, decide which ones are worth pursuing and turn those ideas into roadmaps and business cases. The role covers AI capabilities across the ServiceNow platform rather than one specific product. Depending on your background, you could be advising on Now Assist, Virtual Agent, AI Control Tower, agentic workflows, enterprise search or Moveworks. A big part of the job will be helping clients understand where ServiceNow AI fits alongside tools such as Microsoft Copilot. You'll look at the business problem, existing systems and available data before recommending which capability makes the most sense. You'll also advise on the less glamorous but important parts of AI adoption, including governance, risk, data, integrations and responsible use. The wider consultancy has teams that can support detailed implementation, so this role is mainly focused on strategy, advisory work and shaping the overall direction. You'll also get involved in proposals, presentations and early client conversations as the consultancy continues to develop its ServiceNow AI offering. What They're Looking For You'll need a strong understanding of ServiceNow at platform level rather than experience with just one module. The manager is flexible on the exact AI tools you have used, but you should ideally have meaningful exposure to at least two areas such as Now Assist, Virtual Agent, AI Control Tower, agentic workflows, enterprise search or Moveworks. Nobody is expecting you to have years of experience across every new ServiceNow AI product. Many of them have not been around long enough for that. A solid ServiceNow background combined with experience in enterprise AI, intelligent automation, conversational AI or AI governance could be equally relevant. This is not a generic AI position, though. You need to understand how AI works within enterprise products and workflows, and you should be able to explain where ServiceNow offers value compared with other tools. Some knowledge of platform architecture, data and integrations will help, but you are not expected to be a developer or AI engineer. You'll be comfortable leading senior client conversations, explaining technical subjects in plain English and linking AI investment to actual business outcomes. Experience developing strategies, roadmaps, business cases or operating models will be important. Any involvement in proposals, RFPs or client development would also be useful. Why It's Worth Looking At This is a good opportunity to move into a more strategic ServiceNow position and work on the questions clients are asking right now. You'll get exposure to several emerging areas of the platform without being boxed into one product or expected to know everything from day one. You'll also have a genuine say in how the consultancy develops its ServiceNow AI offering, rather than simply joining an established delivery team and following an existing approach. You can be based anywhere in the UK. Travel to one of the consultancy's UK offices will usually be around once a month, with client travel required at key project milestones. If your background combines strong ServiceNow knowledge with AI, automation or governance experience, I'd be interested in speaking with you. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Aug 13, 2026
Full time
Senior ServiceNow AI Strategy & Automation Consultant UK Wide Hybrid Permanent Up to the high 80,000s + 10% bonus and benefits AI comes up in nearly every client conversation now. In reality, most businesses are not short of tools. What they need is someone who can help them decide what each tool is actually for, where it will add value and how it should fit into the wider organisation. I'm working with a leading transformation consultancy that is growing its ServiceNow AI capability. They need a senior consultant who understands the platform and can help clients answer questions such as, "We already have Microsoft Copilot and ServiceNow, so where should we use each one?" What You'll Be Doing You'll work with senior stakeholders to develop practical AI and automation strategies with ServiceNow at the centre. You'll help them identify useful opportunities, decide which ones are worth pursuing and turn those ideas into roadmaps and business cases. The role covers AI capabilities across the ServiceNow platform rather than one specific product. Depending on your background, you could be advising on Now Assist, Virtual Agent, AI Control Tower, agentic workflows, enterprise search or Moveworks. A big part of the job will be helping clients understand where ServiceNow AI fits alongside tools such as Microsoft Copilot. You'll look at the business problem, existing systems and available data before recommending which capability makes the most sense. You'll also advise on the less glamorous but important parts of AI adoption, including governance, risk, data, integrations and responsible use. The wider consultancy has teams that can support detailed implementation, so this role is mainly focused on strategy, advisory work and shaping the overall direction. You'll also get involved in proposals, presentations and early client conversations as the consultancy continues to develop its ServiceNow AI offering. What They're Looking For You'll need a strong understanding of ServiceNow at platform level rather than experience with just one module. The manager is flexible on the exact AI tools you have used, but you should ideally have meaningful exposure to at least two areas such as Now Assist, Virtual Agent, AI Control Tower, agentic workflows, enterprise search or Moveworks. Nobody is expecting you to have years of experience across every new ServiceNow AI product. Many of them have not been around long enough for that. A solid ServiceNow background combined with experience in enterprise AI, intelligent automation, conversational AI or AI governance could be equally relevant. This is not a generic AI position, though. You need to understand how AI works within enterprise products and workflows, and you should be able to explain where ServiceNow offers value compared with other tools. Some knowledge of platform architecture, data and integrations will help, but you are not expected to be a developer or AI engineer. You'll be comfortable leading senior client conversations, explaining technical subjects in plain English and linking AI investment to actual business outcomes. Experience developing strategies, roadmaps, business cases or operating models will be important. Any involvement in proposals, RFPs or client development would also be useful. Why It's Worth Looking At This is a good opportunity to move into a more strategic ServiceNow position and work on the questions clients are asking right now. You'll get exposure to several emerging areas of the platform without being boxed into one product or expected to know everything from day one. You'll also have a genuine say in how the consultancy develops its ServiceNow AI offering, rather than simply joining an established delivery team and following an existing approach. You can be based anywhere in the UK. Travel to one of the consultancy's UK offices will usually be around once a month, with client travel required at key project milestones. If your background combines strong ServiceNow knowledge with AI, automation or governance experience, I'd be interested in speaking with you. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
