Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. We take value in recruiting the very best team members who work behind the scenes to support our clubs in delivering a world class member experience. We are looking for a UK National Swim Manage r to join our Product Team. The UK National Swim Manager is responsible for leading and evolving Virgin Active's Learn to Swim programme, ensuring exceptional member experiences, strong commercial performance and consistently high standards across our clubs. Working closely with club and support office teams, you will drive participation, retention and revenue, while developing high performing swim teams and positioning swimming as a key pillar of the member journey. The Role Lead the development and delivery of Virgin Active's national Learn to Swim strategy. Drive swim programme participation, retention and revenue across lessons, courses and private tuition. Use data and performance insights to optimise programme performance and support strategic decision making. Ensure exceptional lesson quality, member progression and a seamless Learn to Swim journey. Lead, coach and develop swim teams through structured development, mentoring and training initiatives. Support recruitment, onboarding and ongoing development of swim instructors across the UK. Ensure the highest standards of safety, safeguarding and programme delivery across all swim products. Collaborate with Regional Directors, General Managers and support office teams to drive performance and operational excellence. Champion swimming across the business, supporting innovation, best practice and continuous improvement. Travel across the UK to support clubs, projects and key strategic initiatives. Experience Recognised Level 2 Swim Teaching Qualification (STA, Swim England or equivalent). Proven experience leading Learn to Swim programmes and driving commercial performance. Strong understanding of swim operations, pool programming and lesson delivery. Experience leading, coaching and developing high-performing teams. Data-driven with the ability to translate insight into clear actions and measurable outcomes. Strong communication, stakeholder management and influencing skills. Passion for delivering exceptional member experiences and helping people achieve their goals. Flexible approach to working hours and travel within a national role. Great to Have Level 3 Swim Coaching Qualification or equivalent aquatic certification. Experience with leisure management systems, BI tools and performance reporting. Experience developing and scaling swim programmes, pathways or specialist products. Experience working within a multi site leisure, fitness or hospitality environment. Our Perks 25 days (excluding bank holidays) annual leave, plus a Celebration Day - and we want you take them Access to Peoples pension, with us matching contributions up to 5%. Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V Private Dental and Healthcare Insurance - your physical health is important, and we want you to have the access to healthcare should you require it Life Assurance 4x your salary - which we hope you will not need. We want you to love Virgin Active like we do, so you get discounts across Virgin active - everything from guest passes to 50% off PT sessions. You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2) Maintaining a healthy diet while at work can be hard, so we offer all our team members 20% off food and drink at our KAUAI branches located in clubs. Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert. Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions. We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services - meaning no tenant charges. Access to ePoints, offering loads of online discounts to retailers. Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructors.
Aug 08, 2026
Full time
Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. We take value in recruiting the very best team members who work behind the scenes to support our clubs in delivering a world class member experience. We are looking for a UK National Swim Manage r to join our Product Team. The UK National Swim Manager is responsible for leading and evolving Virgin Active's Learn to Swim programme, ensuring exceptional member experiences, strong commercial performance and consistently high standards across our clubs. Working closely with club and support office teams, you will drive participation, retention and revenue, while developing high performing swim teams and positioning swimming as a key pillar of the member journey. The Role Lead the development and delivery of Virgin Active's national Learn to Swim strategy. Drive swim programme participation, retention and revenue across lessons, courses and private tuition. Use data and performance insights to optimise programme performance and support strategic decision making. Ensure exceptional lesson quality, member progression and a seamless Learn to Swim journey. Lead, coach and develop swim teams through structured development, mentoring and training initiatives. Support recruitment, onboarding and ongoing development of swim instructors across the UK. Ensure the highest standards of safety, safeguarding and programme delivery across all swim products. Collaborate with Regional Directors, General Managers and support office teams to drive performance and operational excellence. Champion swimming across the business, supporting innovation, best practice and continuous improvement. Travel across the UK to support clubs, projects and key strategic initiatives. Experience Recognised Level 2 Swim Teaching Qualification (STA, Swim England or equivalent). Proven experience leading Learn to Swim programmes and driving commercial performance. Strong understanding of swim operations, pool programming and lesson delivery. Experience leading, coaching and developing high-performing teams. Data-driven with the ability to translate insight into clear actions and measurable outcomes. Strong communication, stakeholder management and influencing skills. Passion for delivering exceptional member experiences and helping people achieve their goals. Flexible approach to working hours and travel within a national role. Great to Have Level 3 Swim Coaching Qualification or equivalent aquatic certification. Experience with leisure management systems, BI tools and performance reporting. Experience developing and scaling swim programmes, pathways or specialist products. Experience working within a multi site leisure, fitness or hospitality environment. Our Perks 25 days (excluding bank holidays) annual leave, plus a Celebration Day - and we want you take them Access to Peoples pension, with us matching contributions up to 5%. Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V Private Dental and Healthcare Insurance - your physical health is important, and we want you to have the access to healthcare should you require it Life Assurance 4x your salary - which we hope you will not need. We want you to love Virgin Active like we do, so you get discounts across Virgin active - everything from guest passes to 50% off PT sessions. You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2) Maintaining a healthy diet while at work can be hard, so we offer all our team members 20% off food and drink at our KAUAI branches located in clubs. Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert. Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions. We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services - meaning no tenant charges. Access to ePoints, offering loads of online discounts to retailers. Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructors.
Portfolio are proud to represent our client, a global Software business in their search for an Account Manager. They are expanding the Customer Service team due to continued growth. Working with the Engagement and Activation team you will be an Account Manager for new Businesses to the Service! Acting as a first point of contact for your allocated clients, this is not your normal high volume, inbound customer service role. You will be responsible for onboarding the client, dealing with any issues, general queries and technical questions they may have for the first 30 days of their contract. You will be keeping in regular contact via inbound, outbound and Teams providing a world class experience for our business owners. This a very varied, fast paced role within a small, friendly, supportive team! Day-to-Day Responsibilities: Provide an excellent customer service to our new and existing clients Carry out pro-active implementation calls to new clients to welcome them to the service and provide them with an overview of the system and assist with the set-up of their account Continue to account manage each on-boarded client during the first 30 days of their service agreement, keeping an accurate record of discussions with each client on Salesforce Contribute to the companies business goal of migrating all HRonline users to the new software system Take ownership of any Service Issues raised by the client, keeping an accurate account of the client's concerns on the relevant CRM system Conduct demonstrations of software by webinar for prospect clients and those wishing to migrate from HRonline Ensure all Service Level Agreements are adhered to at all times. Meet and exceed all Key Performance Indicators Contribute to team targets, paying particular attention to customer experience and feedback. Key Requirements: Required skills and experience Customer service experience is essential The ideal candidate will have experience of working in an out-bound, telephone based role Must have excellent listening skills and be able to communicate with clients and users of varying technical ability The ability to work in a fast-paced environment. Able to adapt to change Can take responsibility of own product knowledge Able to communicate at different levels throughout the business Benefits: Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme after probationary period Free On site Gym Bright Exchange perks INDMANJ 51773LF The Portfolio Group are acting on behalf of our client in recruiting for this position.
Aug 08, 2026
Full time
Portfolio are proud to represent our client, a global Software business in their search for an Account Manager. They are expanding the Customer Service team due to continued growth. Working with the Engagement and Activation team you will be an Account Manager for new Businesses to the Service! Acting as a first point of contact for your allocated clients, this is not your normal high volume, inbound customer service role. You will be responsible for onboarding the client, dealing with any issues, general queries and technical questions they may have for the first 30 days of their contract. You will be keeping in regular contact via inbound, outbound and Teams providing a world class experience for our business owners. This a very varied, fast paced role within a small, friendly, supportive team! Day-to-Day Responsibilities: Provide an excellent customer service to our new and existing clients Carry out pro-active implementation calls to new clients to welcome them to the service and provide them with an overview of the system and assist with the set-up of their account Continue to account manage each on-boarded client during the first 30 days of their service agreement, keeping an accurate record of discussions with each client on Salesforce Contribute to the companies business goal of migrating all HRonline users to the new software system Take ownership of any Service Issues raised by the client, keeping an accurate account of the client's concerns on the relevant CRM system Conduct demonstrations of software by webinar for prospect clients and those wishing to migrate from HRonline Ensure all Service Level Agreements are adhered to at all times. Meet and exceed all Key Performance Indicators Contribute to team targets, paying particular attention to customer experience and feedback. Key Requirements: Required skills and experience Customer service experience is essential The ideal candidate will have experience of working in an out-bound, telephone based role Must have excellent listening skills and be able to communicate with clients and users of varying technical ability The ability to work in a fast-paced environment. Able to adapt to change Can take responsibility of own product knowledge Able to communicate at different levels throughout the business Benefits: Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme after probationary period Free On site Gym Bright Exchange perks INDMANJ 51773LF The Portfolio Group are acting on behalf of our client in recruiting for this position.
School hours or part time hours, 20-25 hours, ideally over 5 days with 3 days in office, open to discussing. £60,000 pro-rata. We are looking for someone to delve into our Employee Relations and own our ER strategy and development. We do not want you sitting in meetings and handling the cases, the aim is for you to collaborate with managers, guide them through the difficult conversations, providing advice and training, coaching on investigations, formal processes, so they ultimately take ownership. Note, you would be our ER expert and therefore you would be involved in escalated and complex cases, sharing your expertise and providing legally compliant advice and guidance. Then, the really interesting piece, where the real satisfaction will come from. Delve into the ER cases, the reasoning, how they were managed, the outcomes. Analyse and use your findings for new initiatives, to help mitigate at root cause and ensure measures are put in place for better handing and resolutions in the future. You will love getting into the detail, collaborating, tracking, and monitoring the data and reporting trends and your findings. Like a project this will lead you to outcomes and delivering the benefits. There is so much you and we can learn from focusing on ER and you will feed your findings and recommendations into the full employee life cycle, from recruitment, people policies, processes, wellbeing initiatives, and management capability. You will play a key role in fostering employee engagement, promoting fair and consistent people practices, and ensuring compliance with employment legislation. You may have a generalist HR background however you will bring significant experience of managing complex employee relations matters and have a strong knowledge of UK employment law and HR best practices. CIPD Level 5 qualified or equivalent experience. Gigaclear is one of the UK s leading rural full fibre broadband providers, connecting communities that have historically been underserved by traditional telecom operators. We take pride in being a Top Employer and offering our employees a positive, transparent environment to work in where they feel empowered to deliver for our customers and to develop their careers. Staff rewards, benefits and opportunities We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all. Generous employer pension; up to 8% matched contribution Income protection & life assurance 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days! Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to online training and development content via our Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events Our approach is to work guided by our mission, vision and values. Our Mission - Empowering communities with brilliant broadband Our Vision - Connected Communities Our Values - Own it, Find the Right Way, Work Together, Win Together
Aug 08, 2026
Full time
School hours or part time hours, 20-25 hours, ideally over 5 days with 3 days in office, open to discussing. £60,000 pro-rata. We are looking for someone to delve into our Employee Relations and own our ER strategy and development. We do not want you sitting in meetings and handling the cases, the aim is for you to collaborate with managers, guide them through the difficult conversations, providing advice and training, coaching on investigations, formal processes, so they ultimately take ownership. Note, you would be our ER expert and therefore you would be involved in escalated and complex cases, sharing your expertise and providing legally compliant advice and guidance. Then, the really interesting piece, where the real satisfaction will come from. Delve into the ER cases, the reasoning, how they were managed, the outcomes. Analyse and use your findings for new initiatives, to help mitigate at root cause and ensure measures are put in place for better handing and resolutions in the future. You will love getting into the detail, collaborating, tracking, and monitoring the data and reporting trends and your findings. Like a project this will lead you to outcomes and delivering the benefits. There is so much you and we can learn from focusing on ER and you will feed your findings and recommendations into the full employee life cycle, from recruitment, people policies, processes, wellbeing initiatives, and management capability. You will play a key role in fostering employee engagement, promoting fair and consistent people practices, and ensuring compliance with employment legislation. You may have a generalist HR background however you will bring significant experience of managing complex employee relations matters and have a strong knowledge of UK employment law and HR best practices. CIPD Level 5 qualified or equivalent experience. Gigaclear is one of the UK s leading rural full fibre broadband providers, connecting communities that have historically been underserved by traditional telecom operators. We take pride in being a Top Employer and offering our employees a positive, transparent environment to work in where they feel empowered to deliver for our customers and to develop their careers. Staff rewards, benefits and opportunities We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all. Generous employer pension; up to 8% matched contribution Income protection & life assurance 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days! Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to online training and development content via our Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events Our approach is to work guided by our mission, vision and values. Our Mission - Empowering communities with brilliant broadband Our Vision - Connected Communities Our Values - Own it, Find the Right Way, Work Together, Win Together
General Manager The Rising Sun, Tarporley Salary up to £40,000, plus bonus potential of up to £22,000 per year, fully financed accommodation, and an outstanding benefits package. Lead a pub with character. Build a team that people love. Make your mark. The Rising Sun is one of Tarporley's best loved pubs click apply for full job details
Aug 08, 2026
Full time
General Manager The Rising Sun, Tarporley Salary up to £40,000, plus bonus potential of up to £22,000 per year, fully financed accommodation, and an outstanding benefits package. Lead a pub with character. Build a team that people love. Make your mark. The Rising Sun is one of Tarporley's best loved pubs click apply for full job details
Restaurant general manager Welcome to KFC. Home of the real ones. We sell the worlds best chicken. Weve done it for a long old time since 1939, when the idea of finger lickin good chicken popped into our Colonels head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago click apply for full job details
Aug 08, 2026
Full time
Restaurant general manager Welcome to KFC. Home of the real ones. We sell the worlds best chicken. Weve done it for a long old time since 1939, when the idea of finger lickin good chicken popped into our Colonels head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago click apply for full job details
We have an exciting opportunity for a Deputy General Manager to join us here at Buzz Bingo Falkirk. This role is working full time 44 hours over 7 days a week and you must be fully flexible to work during all opening hours, paying up to £34,000 depending on experience. Please note you may be asked to cover other clubs in the region at short notice. Join Our Team of Remarkable People At Buzz Bingo, together we re on a mission to be the Nation s No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we ll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You ll Play As Deputy Manager you ll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the Customer journey. You ll also assist the General Manager to implement the brand strategy flawlessly at a local level and provide input to the club s local strategic plan. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We ll help you build your skills and career as you work with us in a business that never stands still. That means you ll have access to: a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house training IOSH, First Aid, Fire Safety, Gamcare and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Assist the General Manager in ensuring that the customer experience is consistently delivered at each point in the customer journey Assist the General Manager to implement the brand strategy flawlessly at a local level Deputise for the General Manager in all operational aspects of the Club Seek opportunities to recognise and appreciate those that go the extra mile Evaluate actions to maintain and improve KPI performance, based on information provided by the General Manager Ensure adequate levels of staff are deployed in each area to maximise customer service throughout the day Provide input to the club s local strategic plan on a trimester basis Provide performance expectations through regular feedback and the implementation of performance reviews for all members of the team Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Critically evaluate the feedback received from all Customers and respond to this Generate new members and communicate with them appropriately to generate repeat visits including maximising data capture Have a highly visible presence in all areas of the club at peak trading times Effectively manage the team in their day-to-day activities by directing, delegating, coaching, and supporting as required Ensure that the Company's legal obligations (Gaming and Licensing Laws, Employment Legislation, Health and Safety and Health and Hygiene) are being properly observed and adhered to Ensure the Club is operating in strict accordance with the Company's Operating Manuals, standards and procedures Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality or retail environment Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' A relentless focus upon customer service standards with strong attention to detail Self-aware and welcomes constructive feedback Committed to your own and other's development Evidence of being able to manage and drive new initiatives You are driven by a need to deliver tangible results Applicants must be 18+
Aug 08, 2026
Full time
We have an exciting opportunity for a Deputy General Manager to join us here at Buzz Bingo Falkirk. This role is working full time 44 hours over 7 days a week and you must be fully flexible to work during all opening hours, paying up to £34,000 depending on experience. Please note you may be asked to cover other clubs in the region at short notice. Join Our Team of Remarkable People At Buzz Bingo, together we re on a mission to be the Nation s No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we ll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You ll Play As Deputy Manager you ll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the Customer journey. You ll also assist the General Manager to implement the brand strategy flawlessly at a local level and provide input to the club s local strategic plan. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We ll help you build your skills and career as you work with us in a business that never stands still. That means you ll have access to: a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house training IOSH, First Aid, Fire Safety, Gamcare and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Assist the General Manager in ensuring that the customer experience is consistently delivered at each point in the customer journey Assist the General Manager to implement the brand strategy flawlessly at a local level Deputise for the General Manager in all operational aspects of the Club Seek opportunities to recognise and appreciate those that go the extra mile Evaluate actions to maintain and improve KPI performance, based on information provided by the General Manager Ensure adequate levels of staff are deployed in each area to maximise customer service throughout the day Provide input to the club s local strategic plan on a trimester basis Provide performance expectations through regular feedback and the implementation of performance reviews for all members of the team Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Critically evaluate the feedback received from all Customers and respond to this Generate new members and communicate with them appropriately to generate repeat visits including maximising data capture Have a highly visible presence in all areas of the club at peak trading times Effectively manage the team in their day-to-day activities by directing, delegating, coaching, and supporting as required Ensure that the Company's legal obligations (Gaming and Licensing Laws, Employment Legislation, Health and Safety and Health and Hygiene) are being properly observed and adhered to Ensure the Club is operating in strict accordance with the Company's Operating Manuals, standards and procedures Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality or retail environment Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' A relentless focus upon customer service standards with strong attention to detail Self-aware and welcomes constructive feedback Committed to your own and other's development Evidence of being able to manage and drive new initiatives You are driven by a need to deliver tangible results Applicants must be 18+
Store Manager Southampton Up to 48,000 + Bonus Leading Retail Brand Ready to lead a high-profile store and shape the future of retail? Zachary Daniels Retail Recruitment is proud to partner with a market-leading big-box retailer in the search for an exceptional Store Manager in Southampton. With a competitive salary, performance bonus, and strong career progression, this is a fantastic opportunity to take your next step in retail leadership. About the Role: As Store Manager, you'll be at the heart of the store's success-driving performance, leading a high-energy team, and delivering an outstanding customer experience. This is a role for a hands-on, commercially focused leader who thrives in a fast-paced retail environment. Key Responsibilities: Deliver exceptional customer service and drive brand loyalty. Lead, coach, and inspire a team to achieve sales and service goals. Manage store operations efficiently, including stock, rotas, and merchandising. Maintain the highest standards of compliance, health & safety, and store presentation. Analyse sales data, monitor trends, and respond quickly to market opportunities. Consistently hit and exceed KPIs and commercial targets. What We're Looking For: Experience as a Store Manager, Branch Manager, or General Manager Strong people leadership skills and a proven ability to build high-performing teams. Excellent commercial acumen and ability to drive store profitability. A customer-first mindset with a passion for retail and team development. What's on Offer: Salary up to 48,000 per year, with regular reviews based on performance. Attractive bonus structure rewarding your success. Long-term career progression with a well-known and respected brand. Join a dynamic, supportive business culture that values its people. Apply Now If you're a motivated, passionate retail leader ready to make your mark in a high-profile store, we want to hear from you! Apply with your latest CV today and one of our specialist consultants will be in touch. BH36667
Aug 08, 2026
Full time
Store Manager Southampton Up to 48,000 + Bonus Leading Retail Brand Ready to lead a high-profile store and shape the future of retail? Zachary Daniels Retail Recruitment is proud to partner with a market-leading big-box retailer in the search for an exceptional Store Manager in Southampton. With a competitive salary, performance bonus, and strong career progression, this is a fantastic opportunity to take your next step in retail leadership. About the Role: As Store Manager, you'll be at the heart of the store's success-driving performance, leading a high-energy team, and delivering an outstanding customer experience. This is a role for a hands-on, commercially focused leader who thrives in a fast-paced retail environment. Key Responsibilities: Deliver exceptional customer service and drive brand loyalty. Lead, coach, and inspire a team to achieve sales and service goals. Manage store operations efficiently, including stock, rotas, and merchandising. Maintain the highest standards of compliance, health & safety, and store presentation. Analyse sales data, monitor trends, and respond quickly to market opportunities. Consistently hit and exceed KPIs and commercial targets. What We're Looking For: Experience as a Store Manager, Branch Manager, or General Manager Strong people leadership skills and a proven ability to build high-performing teams. Excellent commercial acumen and ability to drive store profitability. A customer-first mindset with a passion for retail and team development. What's on Offer: Salary up to 48,000 per year, with regular reviews based on performance. Attractive bonus structure rewarding your success. Long-term career progression with a well-known and respected brand. Join a dynamic, supportive business culture that values its people. Apply Now If you're a motivated, passionate retail leader ready to make your mark in a high-profile store, we want to hear from you! Apply with your latest CV today and one of our specialist consultants will be in touch. BH36667
Assistant Lounge Manager - Jersey Airport Location: Jersey Airport Contract: Full Time Salary: £34,310.25 Shift Pattern: Working 5 days a week (can differ each week) a mixture of early shifts starting at 5.00am and late shifts finishing at 8.30pm PURPOSE As a member of the lounge management team, you will work as a team to drive the performance of the business and are responsible for ensuring the efficient running and operational management of the lounge during your shift. With the responsibility to deliver exceptional service, standards and core KPI's as set out by the business, you will inspire, lead, motivate, train and manage the team. Through effective system management you will be responsible for maximising revenue and profitability, taking accountability for controllable costs, whilst ensuring compliance and health and safety measures are to the highest standards. ROLE Financial: Ensuring you manage staffing and stock costs through Deputy and Saffron, by effective planning and monitoring reactively on shift. Taking commercial accountability for your designated lounges (and other services, where relevant). Maximizing revenue opportunities through commercial awareness of your airport, driving sales through setting clear targets. Systems: Ensuring all systems for your designated lounges (and other services, where relevant) are effectively managed in order to track and control all lounge costs, manage stock and Par levels, report on and react to business demand. These include - Deputy, Saffron, Epos & Repos. Compliance: Ensuring your designated lounges, people (and other services, where relevant) are operating safely in line with legislation and procedure. You will ensure policies, practices and online systems are compliant in all areas of the operation and if needed identify and areas for training or improvement. People: Ensuring your designated lounges (and other services, where relevant) are staffedoptimally, ensuring all sections are covered. Induct and train the team to be fully competent in each area of the Lounge. Ensure your team have development plans and all training is up to date, refreshed and audited. Manage payroll costs in line with lounge revenue. You will undertake regular 1-2-1's, performance management, recognise/reward and constantly advocate the No1 culture building the No1 community. Service: Ensuring all staff on shift are delivering service in line with the Operating procedures and all service tools are checked /available at the beginning and end of each shift. Championing exceptional service and taking accountability for customer review including via Guest Relations, social and in lounge NPS. You engage with all guests as the service champion and ensure the team are engaging positively with guests. If service recovery or complaint handling is required, this is actioned in a timely manner. RESPONSIBILITIES: To uphold all Health and Safety, Process and compliance (inclusive of No1 Allergens), EHO, accident reporting, evacuation, fire safety, risk assessments and GDPR systems being fully adhered to and records completed and up to date. To be a 'Key holder' ensuring the agreed lounge opening hours are adhered to. Be the Management contact throughout your shift, effectively dealing with all internal, airport partner and third-party queries and issues. Escalating to the Lounge Manager immediately when required. To be up to date with all company updates, correspondence and training. To respond to or action in a timely manner ensuring your team are up to date. To be responsive to, and organise roster changes, managing Deputy system in a timely manner appropriately. Manage payroll spend in line with lounge revenue. Maintain payroll to revenue spend budget through effective roster planning and reactive shift staffing management. To effectively set targets for your shift and brief the team accordingly, co-ordinating deployment of staff to optimise efficiency and service delivery. To be present on the floor, ensuring consistency in delivering service and standards to the company SOP's. Manage sales and revenue targets throughout your shift, whilst effectively manging capacity and guest experience. Accurately closing out tills and cashing up and invoicing. Reporting accurately, including: thorough handovers, completing clear and detailed shift reports and logging maintenance issues. Ensure systems are used to manage stock to par levels and consumable costs. Operating an effective shift in line with agreed budgets by exercising strict stock control and minimising wastage by stock rotation and working with stock reports. Coordinate and conduct regular 1-2-1 meetings completing PDPs and closing the skill gaps of the team through on-the-job training and other training programmes. Manage the onboarding, induction and training of any new staff. Take responsibility for each shift, ensuring that the guest experience is perfectly delivered in line with No1 Lounges service style and service recovery is actioned if necessary. To manage and monitor performance of all staff, documenting using the relevant paperwork, dealing with HR issues when relevant. To create, encourage and monitor workplace performance, culture & community, ensuring No1 Lounges is an inspirational place to work. Managing and coordinating capacity management in line with daily pax targets, bookings and overall staffing to ensure profitability. Support and assist your Lounge Manager where required for admin related duties including airport specific reporting and issuing and scheduling of IDs within airport regulations. Comply with all policies and procedures as written in the Employment Handbook and with appropriate information security standards and guidelines. Uphold confidentiality at all times and take reasonable precautions to protect the information accessed or used in your work. Willingness to help other team members wherever possible and to understand the flexibility required when business levels peak and trough. To undertake any reasonable requests made of you by the Company including flexibility in hours, location and responsibilities. GENERAL You will be working in shifts, so arriving in good time for the start of your shifts and logging your shifts using the No. 1 time management system is important You must comply with all policies and procedures as written in the Employment Handbook, SOPs Always uphold confidentiality of personal customer information and take reasonable precautions to protect the information accessed or used in your work in line with UK GDPR regulations Be willing to help other team members wherever possible and to understand the flexibility required when business levels peak and trough Undertake any reasonable requests made of you by the Company including flexibility in hours, location and responsibilities Have a clean and presentable uniform in line with company standards Engage with every guest-be ready to go the extra mile, each guest deserves a 'hello', 'goodbye'and a smile! EXPERIENCE LEVEL Previous experience in customer service role an advantage Good command of the English language-written and spoken Enjoying engaging with customers is an essential part of the role Previous experience in a similar position and/or experience of shift work an advantage Computer literacy or familiarity with reception and electronic payment handling desirable An interest in the travel hospitality sector Speaking additional languages is useful but not essential! BENEFITS 29 days paid holiday Complimentary staff parking provided at the airport whilst you are on shift Complimentary staff meal during your shift 5 complimentary lounge visits each year 25% discount for lounge visits for your friends and family Employee of the Month Reward & Recognition schemes-the chance for your hard work and dedication to be awarded with a £50 voucher every month 24-hour confidential employee assistant programme, which supports our employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional well-being Refer a friend to No1 Lounges and receive £300 when they pass probation.
Aug 08, 2026
Full time
Assistant Lounge Manager - Jersey Airport Location: Jersey Airport Contract: Full Time Salary: £34,310.25 Shift Pattern: Working 5 days a week (can differ each week) a mixture of early shifts starting at 5.00am and late shifts finishing at 8.30pm PURPOSE As a member of the lounge management team, you will work as a team to drive the performance of the business and are responsible for ensuring the efficient running and operational management of the lounge during your shift. With the responsibility to deliver exceptional service, standards and core KPI's as set out by the business, you will inspire, lead, motivate, train and manage the team. Through effective system management you will be responsible for maximising revenue and profitability, taking accountability for controllable costs, whilst ensuring compliance and health and safety measures are to the highest standards. ROLE Financial: Ensuring you manage staffing and stock costs through Deputy and Saffron, by effective planning and monitoring reactively on shift. Taking commercial accountability for your designated lounges (and other services, where relevant). Maximizing revenue opportunities through commercial awareness of your airport, driving sales through setting clear targets. Systems: Ensuring all systems for your designated lounges (and other services, where relevant) are effectively managed in order to track and control all lounge costs, manage stock and Par levels, report on and react to business demand. These include - Deputy, Saffron, Epos & Repos. Compliance: Ensuring your designated lounges, people (and other services, where relevant) are operating safely in line with legislation and procedure. You will ensure policies, practices and online systems are compliant in all areas of the operation and if needed identify and areas for training or improvement. People: Ensuring your designated lounges (and other services, where relevant) are staffedoptimally, ensuring all sections are covered. Induct and train the team to be fully competent in each area of the Lounge. Ensure your team have development plans and all training is up to date, refreshed and audited. Manage payroll costs in line with lounge revenue. You will undertake regular 1-2-1's, performance management, recognise/reward and constantly advocate the No1 culture building the No1 community. Service: Ensuring all staff on shift are delivering service in line with the Operating procedures and all service tools are checked /available at the beginning and end of each shift. Championing exceptional service and taking accountability for customer review including via Guest Relations, social and in lounge NPS. You engage with all guests as the service champion and ensure the team are engaging positively with guests. If service recovery or complaint handling is required, this is actioned in a timely manner. RESPONSIBILITIES: To uphold all Health and Safety, Process and compliance (inclusive of No1 Allergens), EHO, accident reporting, evacuation, fire safety, risk assessments and GDPR systems being fully adhered to and records completed and up to date. To be a 'Key holder' ensuring the agreed lounge opening hours are adhered to. Be the Management contact throughout your shift, effectively dealing with all internal, airport partner and third-party queries and issues. Escalating to the Lounge Manager immediately when required. To be up to date with all company updates, correspondence and training. To respond to or action in a timely manner ensuring your team are up to date. To be responsive to, and organise roster changes, managing Deputy system in a timely manner appropriately. Manage payroll spend in line with lounge revenue. Maintain payroll to revenue spend budget through effective roster planning and reactive shift staffing management. To effectively set targets for your shift and brief the team accordingly, co-ordinating deployment of staff to optimise efficiency and service delivery. To be present on the floor, ensuring consistency in delivering service and standards to the company SOP's. Manage sales and revenue targets throughout your shift, whilst effectively manging capacity and guest experience. Accurately closing out tills and cashing up and invoicing. Reporting accurately, including: thorough handovers, completing clear and detailed shift reports and logging maintenance issues. Ensure systems are used to manage stock to par levels and consumable costs. Operating an effective shift in line with agreed budgets by exercising strict stock control and minimising wastage by stock rotation and working with stock reports. Coordinate and conduct regular 1-2-1 meetings completing PDPs and closing the skill gaps of the team through on-the-job training and other training programmes. Manage the onboarding, induction and training of any new staff. Take responsibility for each shift, ensuring that the guest experience is perfectly delivered in line with No1 Lounges service style and service recovery is actioned if necessary. To manage and monitor performance of all staff, documenting using the relevant paperwork, dealing with HR issues when relevant. To create, encourage and monitor workplace performance, culture & community, ensuring No1 Lounges is an inspirational place to work. Managing and coordinating capacity management in line with daily pax targets, bookings and overall staffing to ensure profitability. Support and assist your Lounge Manager where required for admin related duties including airport specific reporting and issuing and scheduling of IDs within airport regulations. Comply with all policies and procedures as written in the Employment Handbook and with appropriate information security standards and guidelines. Uphold confidentiality at all times and take reasonable precautions to protect the information accessed or used in your work. Willingness to help other team members wherever possible and to understand the flexibility required when business levels peak and trough. To undertake any reasonable requests made of you by the Company including flexibility in hours, location and responsibilities. GENERAL You will be working in shifts, so arriving in good time for the start of your shifts and logging your shifts using the No. 1 time management system is important You must comply with all policies and procedures as written in the Employment Handbook, SOPs Always uphold confidentiality of personal customer information and take reasonable precautions to protect the information accessed or used in your work in line with UK GDPR regulations Be willing to help other team members wherever possible and to understand the flexibility required when business levels peak and trough Undertake any reasonable requests made of you by the Company including flexibility in hours, location and responsibilities Have a clean and presentable uniform in line with company standards Engage with every guest-be ready to go the extra mile, each guest deserves a 'hello', 'goodbye'and a smile! EXPERIENCE LEVEL Previous experience in customer service role an advantage Good command of the English language-written and spoken Enjoying engaging with customers is an essential part of the role Previous experience in a similar position and/or experience of shift work an advantage Computer literacy or familiarity with reception and electronic payment handling desirable An interest in the travel hospitality sector Speaking additional languages is useful but not essential! BENEFITS 29 days paid holiday Complimentary staff parking provided at the airport whilst you are on shift Complimentary staff meal during your shift 5 complimentary lounge visits each year 25% discount for lounge visits for your friends and family Employee of the Month Reward & Recognition schemes-the chance for your hard work and dedication to be awarded with a £50 voucher every month 24-hour confidential employee assistant programme, which supports our employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional well-being Refer a friend to No1 Lounges and receive £300 when they pass probation.
General Store Manager Weymouth Our Client is one of the largest and most progressive food retailers in the UK with an annual turnover in excess of £9 billion. Due to continued growth and internal promotions we are now recruiting for a General Store Managers to join their team in the Weymouth area. As a General Store Manager you will be accountable for the day to day operational performance of your click apply for full job details
Aug 08, 2026
Full time
General Store Manager Weymouth Our Client is one of the largest and most progressive food retailers in the UK with an annual turnover in excess of £9 billion. Due to continued growth and internal promotions we are now recruiting for a General Store Managers to join their team in the Weymouth area. As a General Store Manager you will be accountable for the day to day operational performance of your click apply for full job details
Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. So we take value in recruiting only the very best Duty Manager to join our Club teams, to provide an elite service to all our club members and any visiting prospects. As D uty Manager , you are Virgin Active's champion of unreasonable hospitality. You transform everyday club visits into unforgettable moments, sparking joy, loyalty, and referrals. With creativity, empathy, and storytelling, you coach and inspire colleagues to create extraordinary experiences that turn the club into a community. The Role Oversee the smooth running of the club during assigned shifts, ensuring all departments are aligned and executing service priorities. Complete all opening/closing procedures, including safety checks, presentation walks, and handover documentation. Act as the first responder for all emergency and EAP incidents, ensuring calm, compliant, and effective management of any safety or operational issue. Maintain real-time oversight of club standards - cleanliness, atmosphere, music, temperature, equipment readiness - escalating issues to Facilities and GM as needed. Lead delivery of daily "Memorable Moments," coaching Hosts and frontline teams to spot opportunities and execute hospitality gestures confidently. Capture and share all hospitality wins, service recoveries, and best-practice examples in the Hospitality Tracker for review with the EM and GM. Provide operational support during peak periods, ensuring member flow, class transitions, reception coverage, and general service delivery run seamlessly. Anticipate what members need before they even say it, then deliver thoughtful, personalised gestures that leave them smiling. Lead "Hum, Sing, Shout" activations that surprise, delight, and create memories worth sharing. Celebrate milestones, first visits, 100th workouts, birthdays, in ways that feel real, heartfelt, and unforgettable. Coach colleagues to spot opportunities for extraordinary hospitality and give them the courage to act. Experiment with new ideas, activations, and pop-ups that make Virgin Active feel like nowhere else. Capture and share memorable moments on social media, showcasing the culture of unreasonable hospitality and amplifying the member experience. What we need from you A natural storyteller who can turn small details into big emotions. Previous experience of working in a customer centric role. Strong interpersonal skills that make you approachable to members, prospects, and colleagues alike. Emotional intelligence in spades: empathy, compassion, and connection come naturally to you. Good communication skills. Flexibility to work across Virgin Active's shifts, activations, and events. Our Perks 30 days (including bank holidays) annual leave - and we want you take them Access to The Peoples Pension, with our contributions at 3% Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V. We want you to love Virgin Active like we do, so you get discounts across Virgin active - everything from guest passes to 50% off PT sessions. You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2) Maintaining a healthy diet while at work can be hard, so we offer all our team members 20% off food and drink at our KAUAI branches located in clubs. Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert. Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions. We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services - meaning no tenant charges. Access to ePoints, offering loads of online discounts to retailers. Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructor
Aug 08, 2026
Full time
Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. So we take value in recruiting only the very best Duty Manager to join our Club teams, to provide an elite service to all our club members and any visiting prospects. As D uty Manager , you are Virgin Active's champion of unreasonable hospitality. You transform everyday club visits into unforgettable moments, sparking joy, loyalty, and referrals. With creativity, empathy, and storytelling, you coach and inspire colleagues to create extraordinary experiences that turn the club into a community. The Role Oversee the smooth running of the club during assigned shifts, ensuring all departments are aligned and executing service priorities. Complete all opening/closing procedures, including safety checks, presentation walks, and handover documentation. Act as the first responder for all emergency and EAP incidents, ensuring calm, compliant, and effective management of any safety or operational issue. Maintain real-time oversight of club standards - cleanliness, atmosphere, music, temperature, equipment readiness - escalating issues to Facilities and GM as needed. Lead delivery of daily "Memorable Moments," coaching Hosts and frontline teams to spot opportunities and execute hospitality gestures confidently. Capture and share all hospitality wins, service recoveries, and best-practice examples in the Hospitality Tracker for review with the EM and GM. Provide operational support during peak periods, ensuring member flow, class transitions, reception coverage, and general service delivery run seamlessly. Anticipate what members need before they even say it, then deliver thoughtful, personalised gestures that leave them smiling. Lead "Hum, Sing, Shout" activations that surprise, delight, and create memories worth sharing. Celebrate milestones, first visits, 100th workouts, birthdays, in ways that feel real, heartfelt, and unforgettable. Coach colleagues to spot opportunities for extraordinary hospitality and give them the courage to act. Experiment with new ideas, activations, and pop-ups that make Virgin Active feel like nowhere else. Capture and share memorable moments on social media, showcasing the culture of unreasonable hospitality and amplifying the member experience. What we need from you A natural storyteller who can turn small details into big emotions. Previous experience of working in a customer centric role. Strong interpersonal skills that make you approachable to members, prospects, and colleagues alike. Emotional intelligence in spades: empathy, compassion, and connection come naturally to you. Good communication skills. Flexibility to work across Virgin Active's shifts, activations, and events. Our Perks 30 days (including bank holidays) annual leave - and we want you take them Access to The Peoples Pension, with our contributions at 3% Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V. We want you to love Virgin Active like we do, so you get discounts across Virgin active - everything from guest passes to 50% off PT sessions. You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2) Maintaining a healthy diet while at work can be hard, so we offer all our team members 20% off food and drink at our KAUAI branches located in clubs. Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert. Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions. We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services - meaning no tenant charges. Access to ePoints, offering loads of online discounts to retailers. Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructor
Ready to Lead the Charge? Become a General Store Manager for a Leading Fashion Retail Brand in West London Salary: Up to £50,000 + Bonus Zachary Daniels Retail Recruitment is excited to partner with one of the UK's most renowned retail brands to find a passionate and driven Store Manager for a thriving location store who are known for an amazing customer experience click apply for full job details
Aug 08, 2026
Full time
Ready to Lead the Charge? Become a General Store Manager for a Leading Fashion Retail Brand in West London Salary: Up to £50,000 + Bonus Zachary Daniels Retail Recruitment is excited to partner with one of the UK's most renowned retail brands to find a passionate and driven Store Manager for a thriving location store who are known for an amazing customer experience click apply for full job details
Traffic Management Coordinator Location: Crawley - Gatwick General hours of work: 42.5 hours per week, with varying shift pattern between 6am - 16:00pm, Benefits: Highly competitive salary Company Laptop and Phone 26 days holiday plus Bank Holidays Job Security Company Pension Employee Assistance Programme Life Assurance with a range of other amazing benefits available through an app Paternity Leave - paid at full salary for 2 weeks Maternity Leave paid at full salary for 3 months and salary for a further 3 months Fill Your Boots Rewards saving an average of £400 per year. Access to our Internal Academy Career Development and Progression Why Chevron Traffic Management Chevron TM specialises in the provision of temporary traffic management services throughout the UK, providing physical and digital traffic controls to ensure that works are carried out safely and workers and the general public are safe. Managing traffic for organisations working within Utilities, Rail, High Speed Network, Local Authorities and Events we place huge emphasis on our performance and ability to deliver, meet and exceed our clients' expectations. We give expert support from the consultation and design phase, right through to work completion and sign-off. Responsibilities of the Traffic Management Coordinator The Traffic Management Coordinator is a pivotal role within our utilities sector as you will take full responsibility for building and coordinating all activities for our utilities contracts. You will report into the Contract Manager to assist in logistically managing the workload of a team of Traffic Management Operatives to ensure they are under-taking work at the expected standards, times and locations. Coordination and Logistics: Responsible for the accurate building, reviewing and creation of picking lists for all works onto our ERP system. Liaison with our client to fulfil capacity efficiently. Schedule out planned and reactive works when required using all tools available to ensure we achieve our contractual SLA s and KPI s measures. Customer Service: Attend meetings with the team and client, in person and online. Provide information to our clients. Address customer enquiries and resolve issues in a timely and effective manner. Financial Management: Assist in maintaining financial transactions as part of the job building process to ensure we are maximising our revenue and in line with contractual rates. Data Management: Maintain accurate and up-to-date records of contract and operational delivery areas. Communication: Assist in answering calls from the client and customers and direct internally to relevant parties. Maintain effective communication channels with the contract team, supervisors, managers, and operatives to maintain operational efficiencies. Liaising with our client on job specific requirements and maintaining accurate data on internal and external systems. Learning and Development: Participate in training sessions to enhance your administration skills. Develop a solid understanding of our contract and services to assist clients effectively. Learn the cross functions of the contract for assisting in other areas when required. What good looks like: Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint). Confident to work with Orion/SAP and other IT systems. Ability to work under pressure and meet tight deadlines, where necessary. Excellent communication skills both face to face and over the telephone. Excellent negotiating skills. Ability to quickly resolve scheduling and logistics conflicts. Ability to complete work tasks with thoroughness, accuracy, and consistency. Customer-focused attitude and a commitment to delivering exceptional service. Ability to work independently and as part of a team. Eagerness to learn and take a proactive approach to tasks. Attention to detail and accuracy in data entry and record-keeping. We would appreciate: Traffic management experience, but this is not essential. Scheduling & Planning experience, again not essential as full training will be provided. So, if you want to join a winning team and be part of an innovative organisation which is focussed on company growth and employee progression, click on the apply button today. Ts & Cs apply EQUALITY AND DIVERSITY AT CHEVRON Chevron TM believe the skills, capabilities and talents of our people are the key to our success. We benefit enormously from the diversity and variety of our workforce and are fully committed to maintaining and encouraging this diversity. The richer the mix of people, skills and cultures; the greater the range of inputs, viewpoints and experiences. Because of this, Chevron TM is fully committed to being an equal opportunities employer, defined by its diversity and opposition to all forms of unlawful and unfair discrimination.
Aug 08, 2026
Full time
Traffic Management Coordinator Location: Crawley - Gatwick General hours of work: 42.5 hours per week, with varying shift pattern between 6am - 16:00pm, Benefits: Highly competitive salary Company Laptop and Phone 26 days holiday plus Bank Holidays Job Security Company Pension Employee Assistance Programme Life Assurance with a range of other amazing benefits available through an app Paternity Leave - paid at full salary for 2 weeks Maternity Leave paid at full salary for 3 months and salary for a further 3 months Fill Your Boots Rewards saving an average of £400 per year. Access to our Internal Academy Career Development and Progression Why Chevron Traffic Management Chevron TM specialises in the provision of temporary traffic management services throughout the UK, providing physical and digital traffic controls to ensure that works are carried out safely and workers and the general public are safe. Managing traffic for organisations working within Utilities, Rail, High Speed Network, Local Authorities and Events we place huge emphasis on our performance and ability to deliver, meet and exceed our clients' expectations. We give expert support from the consultation and design phase, right through to work completion and sign-off. Responsibilities of the Traffic Management Coordinator The Traffic Management Coordinator is a pivotal role within our utilities sector as you will take full responsibility for building and coordinating all activities for our utilities contracts. You will report into the Contract Manager to assist in logistically managing the workload of a team of Traffic Management Operatives to ensure they are under-taking work at the expected standards, times and locations. Coordination and Logistics: Responsible for the accurate building, reviewing and creation of picking lists for all works onto our ERP system. Liaison with our client to fulfil capacity efficiently. Schedule out planned and reactive works when required using all tools available to ensure we achieve our contractual SLA s and KPI s measures. Customer Service: Attend meetings with the team and client, in person and online. Provide information to our clients. Address customer enquiries and resolve issues in a timely and effective manner. Financial Management: Assist in maintaining financial transactions as part of the job building process to ensure we are maximising our revenue and in line with contractual rates. Data Management: Maintain accurate and up-to-date records of contract and operational delivery areas. Communication: Assist in answering calls from the client and customers and direct internally to relevant parties. Maintain effective communication channels with the contract team, supervisors, managers, and operatives to maintain operational efficiencies. Liaising with our client on job specific requirements and maintaining accurate data on internal and external systems. Learning and Development: Participate in training sessions to enhance your administration skills. Develop a solid understanding of our contract and services to assist clients effectively. Learn the cross functions of the contract for assisting in other areas when required. What good looks like: Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint). Confident to work with Orion/SAP and other IT systems. Ability to work under pressure and meet tight deadlines, where necessary. Excellent communication skills both face to face and over the telephone. Excellent negotiating skills. Ability to quickly resolve scheduling and logistics conflicts. Ability to complete work tasks with thoroughness, accuracy, and consistency. Customer-focused attitude and a commitment to delivering exceptional service. Ability to work independently and as part of a team. Eagerness to learn and take a proactive approach to tasks. Attention to detail and accuracy in data entry and record-keeping. We would appreciate: Traffic management experience, but this is not essential. Scheduling & Planning experience, again not essential as full training will be provided. So, if you want to join a winning team and be part of an innovative organisation which is focussed on company growth and employee progression, click on the apply button today. Ts & Cs apply EQUALITY AND DIVERSITY AT CHEVRON Chevron TM believe the skills, capabilities and talents of our people are the key to our success. We benefit enormously from the diversity and variety of our workforce and are fully committed to maintaining and encouraging this diversity. The richer the mix of people, skills and cultures; the greater the range of inputs, viewpoints and experiences. Because of this, Chevron TM is fully committed to being an equal opportunities employer, defined by its diversity and opposition to all forms of unlawful and unfair discrimination.
Company Lynton Trailers (UK) Ltd specialises in the design, manufacture, refurbishment, and maintenance of all types of trailers, HGV's, motorised vehicles and demountable units. Job Summary We are seeking a highly organised and proactive Administration Manager to oversee the administrative functions of our organisation. The successful candidate will play a crucial role in ensuring the smooth operation of office activities, providing excellent customer service, and supporting various departments. This position requires strong communication skills as well as proficiency in Microsoft Office. Key Responsibilities Manage daily administrative operations to ensure efficiency and effectiveness. Develop and implement office procedures to enhance productivity. Provide exceptional customer service to clients and stakeholders. Coordinate meetings, appointments, and travel arrangements for staff members. Maintain accurate records and documentation for all administrative processes. Assist in the preparation of product tender submissions as required. Maintain personnel records and assist with payroll processing. General administration tasks including sales invoiving. Discretion and confidentiality are paramount in this role. Skills/Qualifications/Experience Proven experience in an administrative role. Strong IT skills, particularly in Microsoft Word, Excel and Outlook; familiarity with other office software such as Sage is advantageous, however training will be given to the right candidate. Excellent organisational skills with the ability to manage multiple tasks simultaneously. Proficient communication skills written and verbal. Demonstrated ability to provide outstanding customer service and maintain professional relationships. A proactive approach to problem-solving with strong attention to detail. Whats in it for you. Competative salary £26,437 - £36,000 dependant o experiance. 21 days annual leave plus statutory holidays. Automatic entry to our company pension Employee 3% Employer 5% Mobile phone. Interesting varied role. Full training will be given. If you are a motivated individual with a passion for administration and a commitment to excellence, we encourage you to apply for this exciting opportunity. Job Types: Full-time, Permanent Pay: £26,437.00-£36,000.00 per year Benefits: Company pension Free parking On-site parking Work Location: In person Reference ID: SJ/Admin
Aug 08, 2026
Full time
Company Lynton Trailers (UK) Ltd specialises in the design, manufacture, refurbishment, and maintenance of all types of trailers, HGV's, motorised vehicles and demountable units. Job Summary We are seeking a highly organised and proactive Administration Manager to oversee the administrative functions of our organisation. The successful candidate will play a crucial role in ensuring the smooth operation of office activities, providing excellent customer service, and supporting various departments. This position requires strong communication skills as well as proficiency in Microsoft Office. Key Responsibilities Manage daily administrative operations to ensure efficiency and effectiveness. Develop and implement office procedures to enhance productivity. Provide exceptional customer service to clients and stakeholders. Coordinate meetings, appointments, and travel arrangements for staff members. Maintain accurate records and documentation for all administrative processes. Assist in the preparation of product tender submissions as required. Maintain personnel records and assist with payroll processing. General administration tasks including sales invoiving. Discretion and confidentiality are paramount in this role. Skills/Qualifications/Experience Proven experience in an administrative role. Strong IT skills, particularly in Microsoft Word, Excel and Outlook; familiarity with other office software such as Sage is advantageous, however training will be given to the right candidate. Excellent organisational skills with the ability to manage multiple tasks simultaneously. Proficient communication skills written and verbal. Demonstrated ability to provide outstanding customer service and maintain professional relationships. A proactive approach to problem-solving with strong attention to detail. Whats in it for you. Competative salary £26,437 - £36,000 dependant o experiance. 21 days annual leave plus statutory holidays. Automatic entry to our company pension Employee 3% Employer 5% Mobile phone. Interesting varied role. Full training will be given. If you are a motivated individual with a passion for administration and a commitment to excellence, we encourage you to apply for this exciting opportunity. Job Types: Full-time, Permanent Pay: £26,437.00-£36,000.00 per year Benefits: Company pension Free parking On-site parking Work Location: In person Reference ID: SJ/Admin
A dynamic, global business is looking for an experienced HR Advisor to join its team based near Slough on an initial 3-month contract. This role is fully office based so you will need to be on-site 5 days per week. As the HR Advisor, you will be responsible for supporting the HR function, you will play a key role in driving employee engagement and ensuring best practice across all HR activities. You will provide advice on employee relations matters, drive performance management, act as a point of escalation and support managers with complex employee relations issues. In order to be suitable for this role, you will be a proven HR professional with solid understanding of HR best practice. Having an excellent communication style is a prerequisite for this role alongside being a proactive HR generalist. Holding a CIPD qualification is advantageous to your application but by no means necessary. This is a truly outstanding opportunity for a capable HR Advisor to join an impressive and growing organisation whereby you have the opportunity to support a fast-paced HR function.
Aug 08, 2026
Contractor
A dynamic, global business is looking for an experienced HR Advisor to join its team based near Slough on an initial 3-month contract. This role is fully office based so you will need to be on-site 5 days per week. As the HR Advisor, you will be responsible for supporting the HR function, you will play a key role in driving employee engagement and ensuring best practice across all HR activities. You will provide advice on employee relations matters, drive performance management, act as a point of escalation and support managers with complex employee relations issues. In order to be suitable for this role, you will be a proven HR professional with solid understanding of HR best practice. Having an excellent communication style is a prerequisite for this role alongside being a proactive HR generalist. Holding a CIPD qualification is advantageous to your application but by no means necessary. This is a truly outstanding opportunity for a capable HR Advisor to join an impressive and growing organisation whereby you have the opportunity to support a fast-paced HR function.
We are supporting a global leader within the defence and aerospace industry in the recruitment of an HR Advisor for an initial six-month contract, with the possibility of extension. This role will support the HR Business Partnering team and offers a broad mix of HR administration, employee relations, recruitment support, reporting and HR systems work. The Opportunity You will play a key role in ensuring HR policies and processes are applied consistently while providing practical support and advice to managers and employees. Key Responsibilities Support HR Business Partners with day-to-day HR activities Provide guidance on absence management, disciplinary processes and employee relations matters Manage HR administration throughout the employee lifecycle Process employee changes and HR transactions through Workday and SAP Support recruitment activities and liaise with hiring managers Produce HR reports and analyse workforce data to identify trends and risks Support performance review, talent management and wellbeing initiatives Maintain accurate employee records and ensure compliance with HR policies and procedures Candidate Profile We are keen to hear from candidates who can demonstrate: Previous HR experience within a generalist HR role Experience supporting employee relations cases Strong administrative and organisational capability Excellent stakeholder management and relationship-building skills Strong Excel and reporting skills Experience with HR systems such as Workday, SAP or similar platforms A proactive, customer-focused approach and strong attention to detail What's on Offer? An initial 6-month contract with potential for extension Competitive hourly rates Exposure to a global, highly regulated organisation Broad HR generalist experience Supportive team environment and excellent development opportunity If you're an HR professional looking for a varied HR Advisor role where you can make an impact quickly, we'd love to hear from you. Inventum Group is acting as an Employment Business in relation to this vacancy.
Aug 08, 2026
Seasonal
We are supporting a global leader within the defence and aerospace industry in the recruitment of an HR Advisor for an initial six-month contract, with the possibility of extension. This role will support the HR Business Partnering team and offers a broad mix of HR administration, employee relations, recruitment support, reporting and HR systems work. The Opportunity You will play a key role in ensuring HR policies and processes are applied consistently while providing practical support and advice to managers and employees. Key Responsibilities Support HR Business Partners with day-to-day HR activities Provide guidance on absence management, disciplinary processes and employee relations matters Manage HR administration throughout the employee lifecycle Process employee changes and HR transactions through Workday and SAP Support recruitment activities and liaise with hiring managers Produce HR reports and analyse workforce data to identify trends and risks Support performance review, talent management and wellbeing initiatives Maintain accurate employee records and ensure compliance with HR policies and procedures Candidate Profile We are keen to hear from candidates who can demonstrate: Previous HR experience within a generalist HR role Experience supporting employee relations cases Strong administrative and organisational capability Excellent stakeholder management and relationship-building skills Strong Excel and reporting skills Experience with HR systems such as Workday, SAP or similar platforms A proactive, customer-focused approach and strong attention to detail What's on Offer? An initial 6-month contract with potential for extension Competitive hourly rates Exposure to a global, highly regulated organisation Broad HR generalist experience Supportive team environment and excellent development opportunity If you're an HR professional looking for a varied HR Advisor role where you can make an impact quickly, we'd love to hear from you. Inventum Group is acting as an Employment Business in relation to this vacancy.
Hays is recruiting an Accounts and Audit Senior for a forward-thinking accountancy practice with offices across the UK and growing. Our client combines the expertise of a national firm with the collaborative, people-first culture of a close-knit practice. The team supports an impressive variety of clients, from entrepreneurial start-ups to established companies, charities, and family businesses. This is your chance to join a progressive firm where audit, accounts, and tax come together, giving you a truly rounded technical experience and a platform for fast career development. Job Purpose: As an Audit & Accounts Senior, you'll be a key member of the Peterborough team, helping deliver a seamless, high-quality service across accounts preparation, audit, and tax. You'll work closely with managers, partners, and clients, taking ownership of your work while supporting the development of junior colleagues. If you're looking for a role that's varied, client-facing, technically challenging and genuinely career-enhancing, this is it! What you'll be doing: Prepare financial statements for sole traders, partnerships, charities and limited companies Prepare independent examinations for charity clients to be signed off by a partner. Assist manager with client audit function Assist in the preparation of cash flows Liaise with clients to resolve any queries Complete all assignments within the allocated budget and on time Produce draft computations for clients Produce year-end accounts for sole traders, partnerships and limited companies in accordance with the relevant accounting standards. Review work undertaken by junior staff Provide assistance in the development of junior staff Prepare schedules for tax returns Complete VAT returns What you'll bring: ACA/ACCA qualified or currently studying toward qualification Solid general practice experience Strong IT skills and familiarity with CCH, SAPA, CaseWare and Alpha tax Excellent communication skills both written and verbal Strong analytical abilities and attention to detail Ability to manage your own workload and work effectively as part of a team Willingness to travel to clients and other offices as required Highly organised, proactive, and committed to delivering quality work You will be Relationship-driven - trusted by clients and colleagues Forward-thinking - excited by improvement and innovation Accountable - takes pride in accuracy and high standards Collaborative - shares knowledge and contributes to team success Growth-minded - eager to broaden expertise and mentor others Organised and proactive - able to juggle multiple priorities Clear and confident in communication - able to explain financials simply Resilient and adaptable - stays calm under pressure Client-focused - invested in delivering excellent service and outcomes What you will be offered Competitive salary and pension Workplace pension Employee benefits scheme with discounts at hundreds of retailers Life insurance Access to an Employee Assistance Programme A genuinely supportive and progressive environment where your career can flourish What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 08, 2026
Full time
Hays is recruiting an Accounts and Audit Senior for a forward-thinking accountancy practice with offices across the UK and growing. Our client combines the expertise of a national firm with the collaborative, people-first culture of a close-knit practice. The team supports an impressive variety of clients, from entrepreneurial start-ups to established companies, charities, and family businesses. This is your chance to join a progressive firm where audit, accounts, and tax come together, giving you a truly rounded technical experience and a platform for fast career development. Job Purpose: As an Audit & Accounts Senior, you'll be a key member of the Peterborough team, helping deliver a seamless, high-quality service across accounts preparation, audit, and tax. You'll work closely with managers, partners, and clients, taking ownership of your work while supporting the development of junior colleagues. If you're looking for a role that's varied, client-facing, technically challenging and genuinely career-enhancing, this is it! What you'll be doing: Prepare financial statements for sole traders, partnerships, charities and limited companies Prepare independent examinations for charity clients to be signed off by a partner. Assist manager with client audit function Assist in the preparation of cash flows Liaise with clients to resolve any queries Complete all assignments within the allocated budget and on time Produce draft computations for clients Produce year-end accounts for sole traders, partnerships and limited companies in accordance with the relevant accounting standards. Review work undertaken by junior staff Provide assistance in the development of junior staff Prepare schedules for tax returns Complete VAT returns What you'll bring: ACA/ACCA qualified or currently studying toward qualification Solid general practice experience Strong IT skills and familiarity with CCH, SAPA, CaseWare and Alpha tax Excellent communication skills both written and verbal Strong analytical abilities and attention to detail Ability to manage your own workload and work effectively as part of a team Willingness to travel to clients and other offices as required Highly organised, proactive, and committed to delivering quality work You will be Relationship-driven - trusted by clients and colleagues Forward-thinking - excited by improvement and innovation Accountable - takes pride in accuracy and high standards Collaborative - shares knowledge and contributes to team success Growth-minded - eager to broaden expertise and mentor others Organised and proactive - able to juggle multiple priorities Clear and confident in communication - able to explain financials simply Resilient and adaptable - stays calm under pressure Client-focused - invested in delivering excellent service and outcomes What you will be offered Competitive salary and pension Workplace pension Employee benefits scheme with discounts at hundreds of retailers Life insurance Access to an Employee Assistance Programme A genuinely supportive and progressive environment where your career can flourish What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Job Title: Housing Officer known internally as a "Local Housing Manager" Location: Enfield - N9 0TG Salary Banding Range: £41,235 - £43,405 Full Time 37.5hr working week - Permanent Position Valid UK Driving Licence & access to transport is required for this role This role MTVH are recruiting for a skilled and experienced Local Housing Manager who can provide excellent housing & estate services to our rented properties within a defined geographical patch. As our Local Housing Manager, you will be the front facing representative of MTVH, co-ordinating internal & external services to meet the diverse range of needs of our customer base by delivering services both on an individual & local basis to a high standard. It is essential that the ideal candidate has proven previous experience of dealing with customers presenting with complex or challenging needs. This role is predominantly based within office hours of 9-5.30pm (flexibility with hours to be discussed at interview) working a 37.5hr week Monday to Friday. You will be expected to be out on-site 3 days per week with 2 days being spent in-house at our Clapham Park office coupled with home working. As with any community-based role, occasional flexibility with working hours will be required and part of your job role will see you participating in supporting our customers with local initiatives and on occasions can involve weekend work, although this is not common. This role will also require you to manage relationships with the Local Authority and other Housing Association partners. You will also be the point of contact for customers with respect to general ASB complaints, estate services, tenancy management, tenancy enforcement and lettings management. What you'll need to succeed: • Essential car user • Experience of working in a social housing setting is essential • Experience of working within a supported housing environment is desirable • Whilst good working knowledge of housing practice, housing law and the principles of service charge management is essential, to really succeed it will be your values and passion that will set you apart. • At MTVH our values of care, dare and collaborate run through all that we do, we're looking for people who can demonstrate these behaviours every day of the week. • At a time of continuing change, you should be able to demonstrate the ability to adapt and be flexible • Ability to collaborate, network and be a strong team player • Experience of dealing with customers from different backgrounds, presenting with complex or challenging needs is essential • Experience of excellent administration skills & analysing customer feedback to achieve service improvements • Attention to detail and accuracy in writing, reporting and numeracy • Experience of dealing with customers face to face and responding to customer enquiries on the phone and in writing • Ability to self-manage a varied and demanding workload, prioritising and organising too • A self-starter who isn't afraid of challenge, shows innovation, initiative, empathy & passion • The ability to manage and report on projects against agreed targets • Must possess excellent office management skills, managing inboxes, keys etc • Must be willing to work flexible hours as required Desirable • Housing qualification To meet our commitment to providing safe, high-quality services to our customers we will complete a basic background check with the Disclosure and Barring service once an offer of employment is made. As this is part of MTVH's onboarding process the cost will be paid for by the organisation and a new checked performed every three years Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Aug 08, 2026
Full time
Job Title: Housing Officer known internally as a "Local Housing Manager" Location: Enfield - N9 0TG Salary Banding Range: £41,235 - £43,405 Full Time 37.5hr working week - Permanent Position Valid UK Driving Licence & access to transport is required for this role This role MTVH are recruiting for a skilled and experienced Local Housing Manager who can provide excellent housing & estate services to our rented properties within a defined geographical patch. As our Local Housing Manager, you will be the front facing representative of MTVH, co-ordinating internal & external services to meet the diverse range of needs of our customer base by delivering services both on an individual & local basis to a high standard. It is essential that the ideal candidate has proven previous experience of dealing with customers presenting with complex or challenging needs. This role is predominantly based within office hours of 9-5.30pm (flexibility with hours to be discussed at interview) working a 37.5hr week Monday to Friday. You will be expected to be out on-site 3 days per week with 2 days being spent in-house at our Clapham Park office coupled with home working. As with any community-based role, occasional flexibility with working hours will be required and part of your job role will see you participating in supporting our customers with local initiatives and on occasions can involve weekend work, although this is not common. This role will also require you to manage relationships with the Local Authority and other Housing Association partners. You will also be the point of contact for customers with respect to general ASB complaints, estate services, tenancy management, tenancy enforcement and lettings management. What you'll need to succeed: • Essential car user • Experience of working in a social housing setting is essential • Experience of working within a supported housing environment is desirable • Whilst good working knowledge of housing practice, housing law and the principles of service charge management is essential, to really succeed it will be your values and passion that will set you apart. • At MTVH our values of care, dare and collaborate run through all that we do, we're looking for people who can demonstrate these behaviours every day of the week. • At a time of continuing change, you should be able to demonstrate the ability to adapt and be flexible • Ability to collaborate, network and be a strong team player • Experience of dealing with customers from different backgrounds, presenting with complex or challenging needs is essential • Experience of excellent administration skills & analysing customer feedback to achieve service improvements • Attention to detail and accuracy in writing, reporting and numeracy • Experience of dealing with customers face to face and responding to customer enquiries on the phone and in writing • Ability to self-manage a varied and demanding workload, prioritising and organising too • A self-starter who isn't afraid of challenge, shows innovation, initiative, empathy & passion • The ability to manage and report on projects against agreed targets • Must possess excellent office management skills, managing inboxes, keys etc • Must be willing to work flexible hours as required Desirable • Housing qualification To meet our commitment to providing safe, high-quality services to our customers we will complete a basic background check with the Disclosure and Barring service once an offer of employment is made. As this is part of MTVH's onboarding process the cost will be paid for by the organisation and a new checked performed every three years Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Widnes Club offering a 16 hour contract which is fully flexible over 7 days, including evenings and weekends. The Role You ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
Aug 08, 2026
Full time
Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Widnes Club offering a 16 hour contract which is fully flexible over 7 days, including evenings and weekends. The Role You ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
BODYSHOP MANAGER Location: York Salary: OTE £90,000 (Basic Salary £65,000 DOE) Job Type: Full-Time, Permanent Looking for a management role where your leadership is valued, your earning potential is exceptional, and you have the opportunity to make a real impact? This is an outstanding opportunity for an experienced Bodyshop Manager to lead a successful, high-performing accident repair centre. Offering an OTE of £90,000, you'll have the autonomy to drive performance, develop your team, and maintain the highest standards of customer service and vehicle repair quality. Working Monday to Friday, you'll enjoy a healthy work-life balance while overseeing a modern, well-equipped Bodyshop with a strong reputation for quality. If you're looking for a long-term leadership position with excellent financial rewards and genuine career stability, this role has everything you need. WHAT'S IN IT FOR YOU? OTE of £90,000 Basic Salary of £65,000 DOE Monday to Friday working pattern (45 hours per week) Long-term, permanent position Modern accident repair centre Excellent earning potential through performance Career progression opportunities Supportive and professional working environment THE ROLE As Bodyshop Manager, you'll be responsible for the day-to-day operation of the repair centre, ensuring productivity, profitability, customer satisfaction, and repair quality remain at the highest level. Key responsibilities include: Managing the daily operations of a busy bodyshop, ensuring all repairs are completed efficiently and to manufacturer standards. Leading, motivating, and developing a team of technicians, estimators, painters, and support staff. Monitoring workshop productivity, efficiency, and profitability while achieving key performance targets. Maintaining exceptional customer service throughout the repair journey. Managing workflow, scheduling, and resource planning to maximise output. Ensuring compliance with health and safety legislation, company procedures, and manufacturer standards. Working closely with insurers, suppliers, and internal departments to maintain smooth operations. Driving continuous improvement across quality, performance, and team engagement. ABOUT YOU This role would suit an experienced Bodyshop Manager / Accident Repair Centre Manager / Bodyshop General Manager / Repair Centre Manager with a proven track record of leading successful Bodyshop operations. You'll ideally have: Previous experience managing a busy bodyshop or accident repair centre. Strong commercial awareness with the ability to deliver profitability and operational performance. Excellent leadership, coaching, and people management skills. A thorough understanding of modern accident repair processes and bodyshop operations. The ability to manage multiple priorities while maintaining exceptional customer service. Strong organisational and communication skills. A full UK driving licence. APPLY TODAY This is an excellent opportunity to join a successful business that rewards strong leadership with outstanding earning potential, long-term stability, and genuine career progression. If you're ready to take the next step in your management career and lead a high-performing Bodyshop, we'd love to hear from you. Apply today for immediate consideration. Contact Chris at AutoSkills UK and quote job number 54380.
Aug 08, 2026
Full time
BODYSHOP MANAGER Location: York Salary: OTE £90,000 (Basic Salary £65,000 DOE) Job Type: Full-Time, Permanent Looking for a management role where your leadership is valued, your earning potential is exceptional, and you have the opportunity to make a real impact? This is an outstanding opportunity for an experienced Bodyshop Manager to lead a successful, high-performing accident repair centre. Offering an OTE of £90,000, you'll have the autonomy to drive performance, develop your team, and maintain the highest standards of customer service and vehicle repair quality. Working Monday to Friday, you'll enjoy a healthy work-life balance while overseeing a modern, well-equipped Bodyshop with a strong reputation for quality. If you're looking for a long-term leadership position with excellent financial rewards and genuine career stability, this role has everything you need. WHAT'S IN IT FOR YOU? OTE of £90,000 Basic Salary of £65,000 DOE Monday to Friday working pattern (45 hours per week) Long-term, permanent position Modern accident repair centre Excellent earning potential through performance Career progression opportunities Supportive and professional working environment THE ROLE As Bodyshop Manager, you'll be responsible for the day-to-day operation of the repair centre, ensuring productivity, profitability, customer satisfaction, and repair quality remain at the highest level. Key responsibilities include: Managing the daily operations of a busy bodyshop, ensuring all repairs are completed efficiently and to manufacturer standards. Leading, motivating, and developing a team of technicians, estimators, painters, and support staff. Monitoring workshop productivity, efficiency, and profitability while achieving key performance targets. Maintaining exceptional customer service throughout the repair journey. Managing workflow, scheduling, and resource planning to maximise output. Ensuring compliance with health and safety legislation, company procedures, and manufacturer standards. Working closely with insurers, suppliers, and internal departments to maintain smooth operations. Driving continuous improvement across quality, performance, and team engagement. ABOUT YOU This role would suit an experienced Bodyshop Manager / Accident Repair Centre Manager / Bodyshop General Manager / Repair Centre Manager with a proven track record of leading successful Bodyshop operations. You'll ideally have: Previous experience managing a busy bodyshop or accident repair centre. Strong commercial awareness with the ability to deliver profitability and operational performance. Excellent leadership, coaching, and people management skills. A thorough understanding of modern accident repair processes and bodyshop operations. The ability to manage multiple priorities while maintaining exceptional customer service. Strong organisational and communication skills. A full UK driving licence. APPLY TODAY This is an excellent opportunity to join a successful business that rewards strong leadership with outstanding earning potential, long-term stability, and genuine career progression. If you're ready to take the next step in your management career and lead a high-performing Bodyshop, we'd love to hear from you. Apply today for immediate consideration. Contact Chris at AutoSkills UK and quote job number 54380.
Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Morecambe Club offering a 16 hour contract which is fully flexible over 7 days, including evenings and weekends, and includes working in the kitchen, so previous kitchen experience is required. The Role You ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Kitchen experience is required. Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
Aug 08, 2026
Full time
Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Morecambe Club offering a 16 hour contract which is fully flexible over 7 days, including evenings and weekends, and includes working in the kitchen, so previous kitchen experience is required. The Role You ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Kitchen experience is required. Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
