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Salary : £28,000 per annum Role : Full time, Monday to Friday, 8am 5pm Location : Office based - Thames Ditton We are looking for an experienced Customer Service Coordinator to join our busy office. This role would suit someone with previous experience as a Service Coordinator, Service Administrator, Scheduler, Planner, Customer Service Coordinator or Call Centre Team Member who enjoys organising appointments, speaking with customers and providing excellent administrative support. About us: Home Service Group was established in 2024, bringing together a network of established, family-founded plumbing, heating, electrical and property service companies operating across the South of England. Each business has built its own strong reputation over many years. The group was created to unify these companies under a shared vision, combining deep technical expertise and trusted service with group-level standards, systems and centralised account management. Today, the group delivers consistent, high-quality property services across residential homes, schools, managed estates and commercial portfolios, offering the reliability of a larger organisation alongside the responsiveness of established local teams. As we continue to grow, our focus remains the same: to strengthen our network, invest in better systems and technology, and provide dependable service at scale for every client and partner. We are now looking for two Customer Service Coordinators to assist the service and installation teams in the day to day running of the departments and deliver outstanding and efficient customer service across the Home Service Group. Job share opportunities will be considered for the right candidates. Job Role: Answer incoming calls in a professional, friendly and efficient manner, delivering excellent customer service. Schedule, confirm and reschedule service and installation appointments. Provide administrative support to the service and installation teams. Liaise with account customers and agencies, prioritising work and providing updates on additional work required. Contact existing customers to arrange annual boiler servicing appointments. Track parts and orders with suppliers, ensuring timely updates. Identify customers' needs and either resolve enquiries or direct them to the appropriate team member. Communicate clearly and effectively with customers, colleagues and suppliers. Work collaboratively as part of a positive and supportive team. Carry out a range of general administrative and ad hoc duties as required. About you: Previous experience in a call centre environment is essential. Previous experience in a similar customer service or administrative role is essential. Experience within the industry would be beneficial but is not essential. Excellent telephone manner with a outstanding customer service skills. Strong written and verbal communication skills. Excellent organisational and time management skills and a high level of attention to detail. Ability to work effectively both independently and as part of a small team. A positive, proactive approach with good problem-solving skills. The Benefits: Casual dress Company events On-site parking Opportunity for progression Could you be our Customer Service Coordinator? Right to Work in the UK: Applicants must have the legal right to live and work in the UK. Given the role and salary level, this is not a role that will qualify for UK Sponsorship. We will respond to your application as soon as possible. Please bear with us, we are experiencing high numbers of applications at present. REF-(Apply online only)

Trade Compliance Coordinator Salary: Negotiable depending on experience Location: Heathrow Area Position: Permanent, Full Time Start Date: ASAP About the Role: Due to continued global growth, our client is seeking a Trade Compliance Coordinator to join their Heathrow team. This is an excellent opportunity to join a well-established international freight forwarding and logistics organisation with strong family values and a long-standing reputation within the industry. What you'll do: As Trade Compliance Coordinator you will support key account trade compliance functions with KPI and product reporting. Main Responsibilities: Ensure all Trade Compliance reports and KPIs are completed accurately and within deadlines Determine correct tariff classifications for supported brands moving from the EU Issue UK-specific import guidance to the business Liaise with HMRC and assist with maintenance of customs procedures Complete Import, Export, Transit, ICS and ENS declarations in line with regulations Audit and monitor entries to ensure compliance with import/export legislation Maintenance of the CITES portal, uploading Import and Re-Export CITES certificates Create and maintain written procedures and SOPs Implement and improve new efficiencies in client workflow in conjunction with line manager Report sales leads to the Line Manager for distribution to the Sales Team Complete ad-hoc and spot checks on entries and submit reports to line manager and Head of Department weekly Maintain excellent relationships with customers and internal departments What you need: Experience within customs or trade compliance in a large organisation or brokerage environment In-depth understanding of UK & EU customs regulations and documentation Knowledge of CITES import/export permits (desirable) Strong understanding of commodity codes, incoterms, valuation and preference Intermediate to strong Excel skills Excellent communication skills across all levels Strong organisational skills with high attention to detail Ability to work independently and as part of a team Proactive, deadline-driven and comfortable in a busy environment Why you'll love this role: 20 days annual leave plus Public Holidays and loyalty days (up to 5 additional days) Yearly pension review Employee Assistance Programme (including immediate family members) Employee discounts platform (groceries, holidays, wellness, sports and more) Death in Service (3x salary) after 6 months Private Medical Scheme eligibility after 1 year Enhanced pension contributions (9%) after 1 year How to apply: If you have relevant experience, please get in touch today. You can also refer someone suitable. E: T: If you'd like to know more about this Trade Compliance Coordinator role, or know someone suitable, please share this advert or send us their details. Successful referrals qualify for our candidate referral scheme. Red Recruit specialise in Shipping & Logistics, Removals & Storage, Relocations and Fine Art recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly. Customs Compliance Coordinator, Trade Compliance Specialist, Customs Entry Clerk, Import Export Compliance Officer, Customs Brokerage Coordinator.

Company Description About FRP At FRP, we are a leading national business advisory firm based in the UK. With over 950 team members, including 100 partners, we specialise in Corporate Finance, Debt Advisory, Forensic Services, Financial Advisory, Restructuring Advisory, and Real Estate Advisory. Operating from 35 offices across the UK, Isle of Man and Cyprus, we are dedicated to helping clients navigate complex and difficult situations to create, preserve, and recover value. Our approach is known for being honest, clear, and considered. We provide strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description Role overview We are seeking a Trainee Office Coordinator to deliver high-quality administrative support across our Newcastle office, encompassing front of house, office administration, and local events management. This pivotal role is responsible for ensuring the smooth day-to-day running of the office, creating a professional and welcoming environment for visitors and employees, and supporting the successful delivery of local events. The successful candidate will play a key part in maintaining efficient administrative processes, enabling business functions to operate effectively, and contributing to the overall success of the firm. Please note: FRP will be relocating its Newcastle office in the coming months. As part of this transition, the successful candidate will be required to work from our new office at One Trinity Gardens, Broad Chare, Newcastle upon Tyne, NE1 2HF . Key Responsibilities Handle telephone calls and enquiries efficiently, courteously, and professionally Receive clients, visitors, and suppliers; notify relevant staff members for deliveries Ensure the front of house and meeting rooms are clean and presentable at all times Assist with administrative duties for office matters including processing invoices, maintain accurate records within business systems and assisting to implement with building and safety requirements Assist with general administrative duties for the partners and wider team Coordinate and Organise local Marketing and Events including preparing and monitoring invites. Maintain electronic filing systems, ensuring data accuracy and supporting data cleansing initiatives as required Research and book venues; maintain relationships with suppliers Coordinate and monitor e-brief communications and other internal communications activities. Support client onboarding activities, including referrals, conflict checks and CRM maintenance. Book Partner/Director client team lunches, presentations, and local networking events Assist with administrative duties for events (e.g., badges, place settings, documents/presentation packs) Coordinate internal local networking across the business Further Development FRP is committed to supporting your professional development through ongoing training and learning opportunities. This may include a relevant apprenticeship or recognised qualification to help you develop your skills and progress in your role. Qualifications Minimum five grade A to C GCSEs including English and Mathematics Previous experience in business administration and front-of-house/customer-facing roles is advantageous. Proficient in Microsoft Office, including Word, Excel, PowerPoint, and Outlook. Strong written and verbal communication skills. Highly organised and meticulous, with excellent attention to detail. Excellent time management and prioritisation skills, with the ability to manage multiple tasks effectively. Additional Information Our Values Straightforward : We provide clear, no-nonsense advice Confident : Our guidance is backed by expertise and evidence Pragmatic : We focus on practical solutions and tangible outcomes Real : We are professional yet approachable, understanding the challenges our clients face Our Commitment to You and the Environment At FRP, sustainability is integral to our strategy and operations. Our sustainability depends on building and maintaining meaningful, long-term relationships with all our stakeholders - including our employees, clients, and local communities - while also reducing our impact on the natural environment. We are always striving to improve in all areas - whether it's our people, our clients, our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We are committed to fostering an inclusive, equitable, and diverse culture for our people. We maintain an Equal Opportunities Policy, ensuring that recruitment and employment decisions are based solely on the skills and experience required for our professional services - regardless of ethnicity, race, sexual orientation, disability, or any other protected characteristic. We believe every individual should have the opportunity to thrive. Our learning and development programmes enable us to invest in growing our employees' careers. We aim to empower our team members to each achieve their potential. We are committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success lead to our sustainability and success. We are emotionally invested in our clients right from the beginning.

Company Description About FRP At FRP, we are a leading national business advisory firm based in the UK. With over 950 team members, including 100 partners, we specialise in Corporate Finance, Debt Advisory, Forensic Services, Financial Advisory, Restructuring Advisory, and Real Estate Advisory. Operating from 35 offices across the UK, Isle of Man and Cyprus, we are dedicated to helping clients navigate complex and difficult situations to create, preserve, and recover value. Our approach is known for being honest, clear, and considered. We provide strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description Role overview We are seeking an experienced Office Coordinator to deliver high-quality administrative support across our Newcastle office, encompassing front of house, office administration, and local events management. This pivotal role is responsible for ensuring the smooth day-to-day running of the office, creating a professional and welcoming environment for visitors and employees, and supporting the successful delivery of local events. The successful candidate will play a key part in maintaining efficient administrative processes, enabling business functions to operate effectively, and contributing to the overall success of the firm. Please note: FRP will be relocating its Newcastle office in the coming months. As part of this transition, the successful candidate will be required to work from our new office at One Trinity Gardens, Broad Chare, Newcastle upon Tyne, NE1 2HF . Key Responsibilities Handle telephone calls and enquiries efficiently, courteously, and professionally Receive clients, visitors, and suppliers; notify relevant staff members for deliveries Ensure the front of house and meeting rooms are clean and presentable at all times Assist with administrative duties for office matters including processing invoices, maintain accurate records within business systems and assisting to implement with building and safety requirements Assist with general administrative duties for the partners and wider team Coordinate and Organise local Marketing and Events including preparing and monitoring invites. Maintain electronic filing systems, ensuring data accuracy and supporting data cleansing initiatives as required Research and book venues; maintain relationships with suppliers Coordinate and monitor e-brief communications and other internal communications activities. Support client onboarding activities, including referrals, conflict checks and CRM maintenance. Book Partner/Director client team lunches, presentations, and local networking events Assist with administrative duties for events (e.g., badges, place settings, documents/presentation packs) Coordinate internal local networking across the business Further Development FRP is committed to supporting your professional development through ongoing training and learning opportunities. This may include a relevant apprenticeship or recognised qualification to help you develop your skills and progress in your role. Qualifications Minimum five grade A to C GCSEs including English and Mathematics Previous experience in business administration and front-of-house/customer-facing roles is advantageous. Proficient in Microsoft Office, including Word, Excel, PowerPoint, and Outlook. Strong written and verbal communication skills. Highly organised and meticulous, with excellent attention to detail. Excellent time management and prioritisation skills, with the ability to manage multiple tasks effectively. Additional Information Our Values Straightforward : We provide clear, no-nonsense advice Confident : Our guidance is backed by expertise and evidence Pragmatic : We focus on practical solutions and tangible outcomes Real : We are professional yet approachable, understanding the challenges our clients face Our Commitment to You and the Environment At FRP, sustainability is integral to our strategy and operations. Our sustainability depends on building and maintaining meaningful, long-term relationships with all our stakeholders - including our employees, clients, and local communities - while also reducing our impact on the natural environment. We are always striving to improve in all areas - whether it's our people, our clients, our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We are committed to fostering an inclusive, equitable, and diverse culture for our people. We maintain an Equal Opportunities Policy, ensuring that recruitment and employment decisions are based solely on the skills and experience required for our professional services - regardless of ethnicity, race, sexual orientation, disability, or any other protected characteristic. We believe every individual should have the opportunity to thrive. Our learning and development programmes enable us to invest in growing our employees' careers. We aim to empower our team members to each achieve their potential. We are committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success lead to our sustainability and success. We are emotionally invested in our clients right from the beginning.

Job Summary We are seeking an enthusiastic, organised, and customer-focused Events Coordinator to join our clients team in Middlesbrough. The successful candidate will be responsible for coordinating, setting up, and hosting a variety of events while ensuring an excellent customer experience from initial enquiry through to event delivery. This role requires strong organisational skills, excellent communication abilities, IT proficiency, and a hands-on approach to event management. The ideal candidate will also have catering experience and hold a Level 2 Food Hygiene Certificate . Key Responsibilities Event Planning & Coordination Manage event enquiries and bookings via telephone, email, and in person. Coordinate all aspects of events, including meetings, conferences, parties, celebrations, and corporate functions. Liaise with clients to understand requirements and ensure expectations are met. Prepare event schedules, plans, and function sheets for internal teams. Event Setup & Delivery Set up event spaces to agreed specifications, including room layouts, equipment, signage, and catering areas. Host events and act as the main point of contact for clients and guests during functions. Ensure smooth operation of events from start to finish. Resolve any issues or last-minute changes professionally and efficiently. Booking & Administration Process event bookings accurately using internal booking and management systems. Maintain customer records and event documentation. Produce quotations, invoices, and event confirmations where required. Monitor event calendars and venue availability. IT & Systems Management Use booking and event management systems confidently and accurately. Process stock orders and maintain inventory records using company systems. Generate reports and maintain accurate databases. Use Microsoft Office applications including Outlook, Word, Excel, and Teams. Stock Control & Catering Support Monitor stock levels and place orders for event supplies, food, beverages, and equipment. Assist with catering requirements and service delivery when required. Ensure food preparation, storage, and service comply with food safety regulations. Support hospitality operations during busy periods. Health & Safety Ensure compliance with health and safety policies and procedures. Maintain high standards of cleanliness and presentation throughout event spaces. Follow food safety regulations and best practices at all times. Conduct pre-event and post-event checks of venues and equipment. Person Specification Essential Requirements Previous experience in event coordination, hospitality, customer service, or a similar role. Strong organisational and time management skills. Excellent verbal and written communication skills. Ability to multitask and work under pressure. Good IT skills, including Microsoft Office and booking systems. Experience processing bookings and maintaining accurate records. Ability to work flexible hours, including evenings and weekends. Full understanding of customer service excellence. Level 2 Food Hygiene Certificate . Desirable Requirements Experience within hospitality, conferencing, or venue management. Knowledge of stock control and ordering systems. Catering experience. Experience using event management software and CRM systems. First Aid qualification. Key Skills & Competencies Customer-focused approach Attention to detail Strong organisational skills Problem-solving ability Teamwork and collaboration Professional presentation IT literacy Flexibility and adaptability Event hosting and presentation skills Salary Competitive salary , dependent on experience. Working Hours Flexible working pattern, including evenings, weekends, and bank holidays as required by event schedules. The successful candidate will play a key role in delivering memorable events, ensuring exceptional customer experiences, and supporting the smooth day-to-day operation of the venue's events and hospitality services.

Payroll Coordinator Location: Coventry Head Office (Middlemarch Business Park) Hours: Part-time, 25 hours per week (worked across either 4 or 5 days) Package: Salary up to £36,000 (pro rata), plus bonus & flexible benefits package including up to 27 days holiday (plus additional annual leave purchasing scheme) Sector: Packaging Manufacture & Distribution Protecting what matters, together We re dedicated to protecting what matters most - our people, our customers, our communities and the environment. At Macfarlane Packaging, our commitment to customer satisfaction, sustainability and continual improvement creates a highly collaborative, supportive and friendly workplace where you can unpack a career that grows. With history stretching back over 75 years, we offer stability whilst always striving for continual growth. Our fast-paced, results-driven approach will challenge and often stretch you, but it will also give you opportunities for personal and professional development. Every colleague has the chance to directly influence our success, leading to real job satisfaction and achievement at all stages of your career. We provide competitive pay and personalised incentives, alongside adaptable benefits to make your rewards package go further. Our business values commitment, diligence, teamwork, adaptability and a thirst for learning so if this sounds like you, come and join us to help drive change that enables businesses to plan for a better future. The Payroll Coordinator Role This is an exciting opportunity to join our central HR team and take ownership of payroll coordination across our growing UK and European businesses. As Payroll Coordinator, you will act as the key point of contact for payroll activity, supporting the accurate and timely delivery of monthly payroll cycles for approximately 1,000 colleagues across multiple locations. Working closely with our HR team and external payroll partners, you will play an important role in ensuring payroll processes remain efficient, compliant and aligned with business needs. With Macfarlane Group continuing to grow through acquisition, you will also support the transition of newly acquired businesses into our Group payroll structure, helping to review existing processes and ensure a smooth integration. Key Responsibilities Your responsibilities will include: Coordinating and processing monthly payroll data accurately and within agreed deadlines. Completing payroll analysis, reconciliations and reporting activities. Acting as a key contact for payroll queries from colleagues and managers. Liaising with our external payroll provider to ensure effective service delivery. Supporting payroll integrations for newly acquired businesses, including reviewing processes and identifying improvements. Assisting with payroll audits, tax year-end activities, auto-enrolment processes and compliance requirements. Maintaining accurate payroll records whilst ensuring GDPR and confidentiality requirements are always upheld. Keeping up to date with payroll legislation and supporting continuous improvement across payroll processes. What You Will Bring We are looking for an experienced payroll professional who enjoys working in a busy, varied environment and can bring a high level of accuracy, organisation and ownership. You will ideally have: Previous payroll experience, ideally gained within a multi-site or complex organisation (ideally minimum of seven years experience in total) Strong knowledge of payroll processes, compliance requirements and legislation. Experience managing payroll data, reconciliations and reporting. Strong Excel skills, including confidence using formulas and analysing data. Excellent attention to detail with the ability to manage multiple priorities and deadlines. Strong communication skills and the confidence to liaise with colleagues at all levels. A proactive approach with the ability to identify improvements and support change. Experience of UK and/or European payrolls, ADP or similar payroll systems, and payroll integration following acquisitions would be advantageous, although full support will be provided for the right candidate who demonstrates the required skills and attitude. What You Will Get We provide a competitive salary and operate a range of rewarding bonus/incentive schemes. Our flexible employee benefits package can include: 25 days annual leave (rising to 27 days with service) plus all public/bank holidays Additional holiday purchasing scheme (run annually) Contributory pension scheme with Death in Service benefit Free parking at our Coventry Head Office Annual (company paid) volunteering day Employee assistance programme to support and advise with wellbeing and any issues Extensive range of training, development and potential progression opportunities Employee discount scheme (discounts on several major retail/leisure brands) Health cover cash back scheme Long service awards How to Apply/Next Steps We are working swiftly to find the best applicants and hope to hold local interviews ASAP. Please click apply to submit your up-to-date CV. All applications will be acknowledged. If you haven t heard from us within three weeks, please assume your application was unsuccessful. We welcome and encourage applications from people of all backgrounds irrespective of age, gender, disability, race, nationality, ethnicity, gender expression, religion or sexual orientation. Should you require any specific support or adjustments during the recruitment process, please email our recruitment team directly. No recruitment agencies please

Retreat and Guest Relations Manager Salary: Up to £44,000 per annum + Benefits Hours: Full time 40 hours per week, 5 days over 7 to include weekends and bank holidays Based at Ampleforth Abbey YO62 4EN Line Manager: Head of Guest Operations Key relationships: The Monastery Lead for Hospitality Line management of: - 2 x Retreat Coordinators - 1 x Event Coordinator - Volunteers within Retreats & Events About Ampleforth Abbey Ampleforth Abbey is home to the UK s largest Benedictine Monastic Community, rooted in the Rule of St Benedict, whose mission is to seek God through prayer and service, and to invite others to experience faith in action. Located in the Howardian Hills north of York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room. Ampleforth Abbey Trust is a registered charity, working alongside the Monastic Community to support its mission. With around 60 lay staff, the Trust delivers on a five-year strategy, Choosing a Future Together , to ensure a sustainable, faith-led future for the Abbey. Supporting the Monastic Community s charism of Welcome and Hospitality, the Guest Relations Manager oversees, facilitates and delivers full-service support from an initial enquiry to the conclusion of a visit, providing excellent guest service for all retreatants, visitors, groups and for guests on tours and commercial events, while delivering on the aims of high occupancy, seamless coordination, excellent guest service and maximising revenue across all guest experiences. If you enjoy working in a friendly peaceful atmosphere, meeting new people, being part of a hardworking team Ampleforth Abbey is perfect for you! Core to this role is the delivery of a guest and hospitality experience commensurate with the aims of the Ampleforth Benedictine Community. The main responsibilities are as follows but are not limited to:- 1. Guest Relations and Front of House for Ampleforth Abbey Trust Provide a first point of Benedictine welcome to all guests, visitors and enquirers. Working closely with the Monastic Lead, manage and implement the annual programme of retreats. Work closely with the Monastic Community in the delivery of the retreat programme and a welcoming environment for all guests. Manage all guest bookings for retreat guests, group tours, day visitors, conferences and events. Oversee guest arrivals, check-in/check-out processes. Oversee the provision of a Benedictine welcome to all group and event visitors. Liaise and coordinate with other departments to ensure a smooth operational service to guests and visitors. Work with the Housekeeping Supervisor to ensure rooms are serviced on time and with the relevant personal requirements. Act as the senior point of escalation for guest complaints and service recovery, resolving issues swiftly and to the guest's satisfaction. Liaise and coordinate with the Marketing team and Monastic Community on the receiving of donations. 2. Team Leadership & Management Set the standard, lead and motivate the Coordination team in the provision of a professional and excellent Benedictine guest experience. Liaise regularly with the Monastic Lead of Hospitality to ensure delivery of the Community s aims. Liaise regularly with the Guest Operations Manager and other on site team members to ensure the smooth delivery of services for all guest bookings. Participate in all Ampleforth Abbey Trust team meetings appropriate to the Role of Guest Relations Manager. Lead regular team meetings for the management of the team s workload and the delivery of efficient and proactive guest support services. Conduct regular performance reviews to develop the skills and personal development of the Coordination team members. Lead or arrange training for team members, appropriate to their role. Set clear performance targets for retreat and event bookings. Manage rotas and staffing levels and ensure appropriate cover including weekends and bank holidaysEnsure compliance in all aspects of Health and Safety, G.D.P.R. and Safeguarding in accordance with the Trust s Policies and Procedures . 3 . Reservations & Revenue Management Manage the booking calendar for Ampleforth Abbey Trust. Oversee all individual and group retreat reservations. Oversee the coordination of all group tours bookings. Optimise room occupancy and venue space utilization. Handle complex customer enquiries and escalations efficiently. Process invoices, deposits and final billing reports accurately. Track and report on key KPIs. Present monthly performance summaries and guest feedback analysis. 4. Conferences, Concerts & Events Management - Serve as the primary contact for all external hire arrangements. - Negotiate contracts, rates and terms for corporate conferences and events. - Coordinate ticketing, seating plans and logistics for events and concerts. - Liaise with internal and external caterers, audio visual technicians, and facilities teams for the smooth delivery of all events. - Manage the Event Coordinator and handover to the Operations team to ensure flawless on-site delivery of events. 5. Customer Experience & Quality Control - Ensure the Benedictine charism of Hospitality is at the heart of the guest experience. - Create a warm, welcoming, professional Benedictine guest experience for all guests. - Identify opportunities, including via guest feedback, to elevate service standards and enhance the guest experience, delivering and reviewing them on an ongoing basis. - Ensure special guest requirements and dietary needs are logged and delivered. - Ensure all health and safety compliance requirements and documentation are fulfilled across the guests experience. - Any other duties, as required by the Head of Guest Operations, Executive Team, Abbot or Monastery Lead for Hospitality, which pertain to the provision of a good guest experience at Ampleforth Abbey. About You - Previous experience in a similar role - Strong leadership and team management skills - Be a team player, flexible and reliable with a can-do attitude - Excellent guest service and communication abilities - Good organisational skills with excellent attention to detail - Strong problem-solving skills with the ability to manage multiple priorities. - Own transport required - Experience working in a heritage, visitor attraction, or faith-based setting - Interest in history, heritage, or monastic tradition - Calm, approachable, and professional manner - Respect and support for the spiritual and historic nature of the Abbey - Ability to work in a sometimes quiet, reflective environment Working Conditions - Includes weekends, bank holidays, and occasional events - Fast-paced environment during peak visitor seasons Benefits - Up to 8% employer-matched pension - Life assurance - Free lunch during working hours - Free on-site parking - 20% discount at the Tea room and Abbey Shop - Cycle to Work Scheme - Christmas Closure - Historic Houses and Yorkshire Great Houses, Castles and Gardens passes to borrow - Employee Assistance programme - Retail savings platform - 50% discount on fitness suite, swimming and other activities at St Albans Centre Ampleforth Abbey Trust is committed to the highest standards of safeguarding. All appointments are subject to an enhanced DBS check and satisfactory references. Interested? If you feel that you possess the relevant skills and experience, then please submit your CV for review. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Corporate Receptionist London Liverpool Street 15.00 per hour Temporary Immediate Start Office-Based 8:00am - 5:00pm Financial Services An international investment firm is seeking a professional and personable Receptionist to join its busy Front of House team on a temporary basis. This is an excellent opportunity for someone who thrives in a fast-paced corporate environment and is available to start immediately The role First point of contact for all visitors and guests to the office Providing 5 client experience Organsing refreshments on arrival and setting up meetings rooms Answering and transferring calls Meeting room management Setting up meeting rooms with refreshments and catering (when required) Collate, sort and distribute post Responsible for kitchen supplies, drinks, coffee beans and milk Register external guests on the Visitor Management System Providing support with filing, copying and scanning when required The ideal candidate: Previous experience working as a Receptionist, Front of House Coordinator or Host is advantageous Experience within the financial services or wider corporate sector is desirable, but not essential Enjoys working in a fast-paced, professional corporate environment and thrives under pressure Possesses excellent communication and interpersonal skills with a proactive, can-do attitude Well-presented, organised with the ability to provide exceptional front-of-house experience Available to start immediately If you are an immediately available receptionist looking for your next temp role, please send your CV forward ASAP . Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Installation Coordinator Location: Near Aldermaston A well-established and growing business is seeking an organised and proactive Installation Coordinator to join its team. This is a varied role that will see you acting as the key point of contact between customers, engineers, and suppliers to ensure installations are planned and delivered efficiently. The successful candidate will be responsible for coordinating installation schedules, communicating with customers, liaising with engineering teams, and ensuring stock is available to meet project deadlines. Key Responsibilities Schedule and coordinate installation appointments with customers Liaise with engineering teams to plan and manage installation workloads Communicate with customers regarding appointments, updates, and project progress Monitor stock levels and chase suppliers to ensure materials are available when required Manage installation schedules and resolve any logistical issues Maintain accurate records and update internal systems Handle customer enquiries via telephone and email Support the wider operations team with administrative tasks Ensure a smooth and professional customer experience from booking through to installation Skills & Experience Required Previous experience within a coordination, scheduling, administration, customer service, or operations role Strong organisational skills with the ability to prioritise a busy workload Excellent communication and relationship-building skills Strong attention to detail and accuracy Confident using Microsoft Office packages, including Outlook and Excel Ability to remain calm under pressure and manage multiple tasks simultaneously A proactive and customer-focused approach This role would suit candidates from Administration, Scheduling, Service Coordination, Operations Support, Customer Service, Installations Coordination, or Planning backgrounds who enjoy a varied role and working closely with both customers and internal teams. Apply today Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Leading Global Exhibition, Experiential Events and Display Graphics business seeks an experienced and skilled Project Manager to take responsibility for managing their Graphic services across an array of high profile Events and Exhibition organisers across the UK and Europe. Possessing comprehensive Large Format Graphics experience, you ll ideally be working in a similar Graphics coordinating remit, as the Project Manager will be responsible for undertaking full Client management and bespoke project support for the Graphics delivery and installation on an array of major UK and European exhibitions and events. Working with an array of major Exhibition and Events organisations, you must have demonstrable experience of day-to-day management of high profile event schedules and logistics, co-ordinating the on-site Graphics and Display requirements for an array of major Brand Clients and the inhouse/oustsource Production environments and installation teams. Accustomed to working with multiple stakeholders including Marketing, Creative, Production and Digital, you ll be accustomed to working in a flexible and rapidly evolving project environment, where your robust and instantly engaging personality is complemented by strong administrative skills and a very keen eye for detail. With a professional approach to work and appearance, you will be able to function under pressure and remain calm, with a clear ability to prioritise and to highly effectively communicate at all levels. You must have a strong technical appreciation of the Graphics industry as you ll be liaising with the Studio and Creative teams on the development of concepts, working closely and collaboratively with other colleagues in the Business to deliver complete and fully integrated project solutions With flair, imagination and the energy to multi-task, the role is split between home based & operating from their prestige location at the London ExCel, plus you will work away from home periodically, delivering projects across the UK and Europe, so whilst experience is key, a sense of humour is also considered essential ! An impressive Global Business with strong market recognition, this is a fabulous opportunity to join a dynamic and empowered team in the development of your career potential with in the Exhibitions, Events and Graphics arena. To £Good salary depending on level / experience + a generous travel allowance & excellent benefits package Project, Account Manager, Exhibition, Events, Large Format, Digital, Print, Signage, Banners, Wide Format, Vinyl, Display Graphics, Installation, coordinator

Customer Service Co-ordinator - Vessel Admin Full time, permanent We are looking for a Customer Service Co-ordinator to work within our Import Vessel Admin team.Excellent communication skills are required, to support both internal and external customers, answering enquiries quickly and professionally. The successful candidate will work within the vessel admin team to ensure all aspects of the role are handled efficiently and accurately, within the set KPI's. At MSC UK, our success is a result of the skill and hard work of all of our team members. Our team do not just work for us, they develop and grow with us. How you will help us and what you can expect In this role, you will be providing efficient and effective customer service and communication to our customers across the world, ensuring that their shipping documents are accurate and error free. You will be the main point of escalation for the team coordinators and our customers with the ability to manage your own workload to work in line with MSC and your teams KPI's. This is your chance to work with the team to provide the customer service you would want to be given and contribute significantly to our success. The key responsibilities for this role also include: Manage own workload, communicating effectively when support is needed Processing work in-line with client requirements and MSC UK performance standards - resolving Customer enquiries quickly and professionally To understand and work collaboratively with all internal departments as and when required Ensure full recovery of all applicable costs, relative to your role Work as a team player, contributing ideas to the team to help with efficiencies and/or service improvements Responsible for running KPI reports and talking discussing the findings through with the team as and when required Supporting the team with training and coaching for new and existing members You can expect to spend time with us, to learn about us, our customers, and our systems. You will be given the autonomy to make commercial decisions and play a vital part in the success of our business. Skills and experience you'll bring to us At MSC we work as a team, we require someone with an excellent work ethic and attention to detail in order to keep excelling. We would like you to bring strong teamworking skills as well as drive and determination to excel at in your role to not just develop the team, but to develop yourself. You will need strong communication skills and an eye for detail. Day to day, you will be using your communication skills to relay accurate and timely information to our customers, both written and verbal, providing a high level service to all MSC clients. What we offer Competitive salary Private Health Care for everyone from day 1 (non contractual) Generous pension scheme Life Assurance - 4x salary 22 days + a day to take on Christmas Eve or New Year's Eve Free parking (within walking distance from the office) On-site artisan restaurant Discounted gym membership Cycle to work scheme Flu vaccines and eye care vouchers Buy or sell holiday scheme Christmas club saving MSC Cruises friends and family discount Full induction day and training provided Learning and development opportunities Dress for the day policy/modern office environment

BUILDING SAFETY COORDINATOR - 12 Month FTC Rendall & Rittner • Competitive • Home Based ROLE OVERVIEW You will join Rendall & Rittner on a 12 month fixed-term contract to strengthen our building safety capability across a varied residential portfolio. As a trusted coordinator, you will bring structure, pace and clarity to how we plan, evidence and continually improve compliance with evolving building safety legislation. Working closely with Property Managers, Technical, Legal and Resident Services teams, you will help translate regulation into pragmatic, resident-focused actions. You will be central to the "golden thread" of information, ensuring our records are accurate, auditable and readily accessible, while supporting clear resident communication and engagement. ROLE EXPECTATIONS Most days you will organise, chase and quality-check building safety information, keeping actions on track and stakeholders aligned. You will review evidence packs, maintain registers and dashboards, and coordinate surveys, inspections and remedial works with clear updates to internal teams and residents. You will spot risks early, escalate thoughtfully and keep momentum until issues are closed. WHAT SUCCESS LOOKS LIKE Accurate, current building safety records and evidence packs that stand up to internal and external scrutiny. Clear action plans with owners, deadlines and progress updates, resulting in timely risk mitigation and issue closure. Confident, empathetic communications that inform residents and reduce complaints or repeat queries. Strong collaboration with Property Managers and contractors, balancing compliance urgency with operational realities. Early identification of gaps or emerging risks, with practical recommendations that are adopted. Consistent delivery against milestones across your caseload, with measurable improvements in compliance KPIs. HOW YOU'LL SPEND MOST OF YOUR TIME Coordinating and tracking safety actions, surveys, inspections and remedial works across assigned buildings. Curating and maintaining the golden thread: plans, drawings, risk assessments, fire door and façade records, and compliance evidence. Preparing concise status reports, dashboards and board-ready updates that highlight progress, risks and decisions needed. Liaising with residents to share updates, organise access and handle queries with clarity and care. Reviewing contractor reports for completeness and quality, and chasing clarifications or missing documentation. Supporting incident readiness by ensuring documentation, contact trees and escalation routes are up to date. WHO THIS ROLE IS FOR You are organised, detail-focused and relentless about closing actions and maintaining accurate records. You communicate complex information simply, adapting your style for residents, contractors and internal teams. You are calm under pressure, prioritising effectively and escalating at the right time with solutions in mind. You take ownership, follow through and hold others accountable with professionalism and empathy. You are motivated by resident safety and doing the right thing, even when it's challenging. EXPERIENCE THAT HELPS Working knowledge of the Building Safety Act, fire safety principles and the golden thread of information. Experience coordinating compliance activity within residential property, facilities, construction or risk management. Familiarity with safety case reports, risk assessments, contractor management and remedial work tracking. Confidence using data and systems to maintain registers, produce dashboards and evidence audit trails. Exposure to resident or customer communications, especially around sensitive or technical topics. WHAT WE OFFER Competitive salary, aligned to experience Discretionary bonus 25 days holiday plus bank holidays Private medical insurance, life assurance and enhanced family leave Fully funded training and professional development Paid sabbaticals as a loyalty reward Pension scheme and employee assistance programme Discounts across travel, retail, fitness and entertainment ABOUT RENDALL & RITTNER Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. HOW WE HIRE Initial conversation with our talent team Interview focused on your building safety knowledge, record-keeping rigour, stakeholder communication and how you prioritise and solve real-world compliance challenges We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.

Senior Service Co-ordinator Are you an experienced service coordinator with a strong background in forklift truck maintenance and field service operations? We are seeking a Senior Service Co-ordinator to lead and manage the scheduling, delivery and continuous improvement of our forklift truck service activity. This is a hands-on coordination role requiring technical understanding, excellent communication and proven ability to manage engineers, parts, and customer expectations. Key responsibilities - Coordinate and schedule planned maintenance, preventative service and reactive repairs for forklift truck fleets across multiple sites. - Manage and prioritise service calls, allocate engineers and resources to meet SLAs and customer requirements. - Act as primary point of contact for customers regarding service bookings, status updates and escalations. - Maintain accurate job records, service histories and parts usage in the service management system. - Monitor inventory of spare parts and consumables; raise purchase requests and manage supplier relationships to ensure timely availability - Ensure compliance with health & safety regulations and equipment safety standards; support engineer training and competency checks Skills and experience required - Proven experience as a service co-ordinator or similar role specifically coordinating forklift truck service and maintenance activities. - Strong technical understanding of forklift truck systems (hydraulics, electrical, engines) and common service/repair requirements. - Excellent organisational and prioritisation skills with the ability to manage a busy workload - Experience scheduling field engineers and managing parts logistics. - Good IT skills; experience with service management systems, MS Office (Excel/Outlook). - Clear, professional communicator with strong customer service skills. - Ability to work under pressure and manage escalations effectively. - Leadership skills with experience mentoring or supervising field technicians. - Relevant qualifications or trade background in mechanical or electrical engineering preferred; forklift service experience is desirable

Care Coordinator Location: Glasgow (Office-based, must live within 1 hour) Salary: £28,500 - £30,000 (DOE) + £100/wk on-call allowance Hours: Full-time, Monday-Friday (9:00am - 5:00pm) + on-call rota Are you an organized care professional looking for your next career move? A fast-growing, quality-focused domiciliary care provider delivering over 1,000 care hours per week across Glasgow is seeking an experienced Care Coordinator to join their thriving office team. The Role This is a pivotal, hands-on role supporting the Registered Manager. Moving beyond basic scheduling, you will manage real-time decision-making, ensure efficient rota planning, and maintain exceptional standards of care delivery. Key Responsibilities Produce and manage weekly rotas, ensuring all care calls are fully covered. Match Care Workers to Service Users based on needs and compatibility. Respond swiftly to last-minute changes, staff absences, and emergencies. Support the recruitment, onboarding, and retention of Care Workers. Participate in the on-call rota and deputise for the Registered Manager when required. Requirements Experience: Proven experience as a Care Coordinator or in a similar scheduling role (ideally within domiciliary care). Skills: Exceptional problem-solving, logical thinking under pressure, and strong IT/communication skills. Qualifications: SVQ Level 2 or 3 in Health & Social Care is highly desirable. Transport: Full UK driving licence and access to a vehicle are essential. What's on Offer Competitive salary Clear career progression and company pension. Paid on-call allowance and employee referral scheme. Apply today to join a growing, well-supported service! Randstad Care acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Care is an equal opportunities employer and decisions are made on merits alone. Did you know that Randstad Care have been awarded a place on the National Clinical Staffing Framework for the NHS? This means we will be able to bring you more opportunities within nursing & midwifery and clinical staffing.

Award winning law firm are looking for an experienced facilities, property and workplace coordinator/executive. This new role requires experience in high level communication across facilities departments acting as the central point of contact ensuring the smooth flow of communications and activity. The successful candidate will provide high-quality PA support, coordinate reporting and communications, and play a key role in keeping the department connected, informed and aligned. This role is hybrid role with 3 days per week in their high end City based office. PA & Executive Support Provide comprehensive PA support to the Director of Property and Workplace, maintaining the highest levels of confidentiality and discretion at all times Manage the Director's diary effectively, anticipating requirements and ensuring they are well prepared for all meetings and engagements Ensure the Director has all relevant papers and briefings ahead of meetings, often with minimal instruction Manage expenses and invoices on behalf of the Director Action and manage emails and inbox as required, forwarding and prioritising as necessary Reporting & Communications Act as the central conduit for information flowing between the Director and the five Property and Workplace teams Ensure regular reports are received, collated and presented from all areas within the Director's remit in a timely manner each month Prepare accurate and visually compelling PowerPoint presentations, adhering to brand guidelines at all times Coordinate activities, actions and priorities across all five teams, ensuring alignment with the Director's objectives and the firm's wider strategy Administration Establish and maintain effective and accurate filing systems, ensuring project files and all relevant records are current, accurate and easily accessible Deal with incoming and outgoing mail and calls professionally and efficiently Manage contact and relationship data in the firm's CRM system (InterAction), maintaining its accuracy and currency Demonstrate awareness of issues and challenges affecting the business and bring these to the attention of the Director as appropriate We are looking for a highly capable and experienced professional who brings the following qualities and experience: Essential Experience & Skills Proven experience in a similar PA, coordinator or executive support role within a fast-paced corporate or professional services environment Strong organisational skills with a very high degree of accuracy and the ability to prioritise a conflicting and demanding workload Advanced proficiency in Microsoft Word, Outlook, Excel and PowerPoint Experience of working across multiple disciplines and diverse teams Demonstrated ability to manage upwards and support at Director level Strong interpersonal skills with the ability to build and maintain trusted relationships quickly High levels of discretion, confidentiality and professional judgement This is a fantastic chance to work in a dynamic, inclusive and supportive environment in a critical new role for the business.

Are you an experienced procurement management professional with experience of frameworks, contracts, and procurement consortia? Do you have further extensive experience of public sector procurement and purchasing? If this describes you, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Procurement Manager. As a specialist provider of resources to the Property & Associated Technology markets, we are partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their services to customers. Applications are also welcome from Procurement Coordinators/Officers ready to take the next step in their career. The objective of the role will be to take the lead in procurement activities for the organisation. Day-to-day activities will centre around the planning, management, administration, and overall delivery of compliant procurement which will include framework agreements, long term contracts, call off agreements, digital purchasing systems and public procurements. You will maintain up to date legislative knowledge to keep procurement up to date, ensure all procurements are delivered to agreed timescales, define procurement best practice, oversee compliance, ensure procurement transparency in line with public procurement regulations and manage all documentation and records. Must Have A successful commercial track record in procurement and the management of procurement and major contracts. Thorough knowledge of public sector procurement and purchasing, including PCR2015 and PA23. Experience of procurement frameworks and contracts. Experience of managing e-procurement portals and procurements, and/or dynamic purchasing systems. A consultative approach based on building positive relationships, but with ability to turn ideas into action and results. A good understanding of creating value and managing costs, whilst working in a fast-paced, changing environment. MCIPS qualified, progression towards the qualification, or demonstrable commercial experience in lieu of. Nice to have / Will Strengthen Application Experience working in the social housing sector and leaseholder consultation processes. Experience working for or with a procurement consortium. Experience of other public sector procurement means such as OJEU/Find a Tender, or digital frameworks such as G-Cloud. MS Office proficiency. As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous record keeping. This role is hybrid working, split between home and an office in Birmingham. This is an exciting time to join the organisation, and your contribution will certainly be felt, in return you will receive a very competitive salary and benefits package, including life assurance at work, private healthcare and a generous holiday allowance. Interview slots are available, so please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.

Sales Progression Coordinator Location: Bracknell Salary: Up to £37,000 per annum Contract: 12-Month Fixed Term Contract Hours: Monday - Friday, Full Time Benefits 28 days annual leave plus bank holidays, with the option to buy or sell up to 5 days Agile working to support a healthy work-life balance Generous pension scheme with employer contributions up to 10% Employee discounts across thousands of high street and online retailers Life assurance (up to 5x annual salary) Interest-free staff loans and Cycle to Work scheme 24/7 Employee Assistance Programme Enhanced maternity, paternity, shared parental and adoption leave Free eye tests and contribution towards glasses for eligible employees Ongoing training, career development and study support The Opportunity We're recruiting for an experienced Sales Progression Coordinator to join a leading Property organsation on a 12-month fixed-term contract. This is an excellent opportunity for someone with a background in property sales progression, shared ownership, conveyancing or new homes who enjoys managing the customer journey from reservation through to legal completion. Working closely with sales teams, solicitors, mortgage brokers and customers, you'll play a vital role in ensuring transactions progress smoothly, keeping all parties informed and helping deliver an outstanding customer experience. Key Responsibilities Manage the sales progression of Shared Ownership and Market Sale properties from reservation through to legal completion. Act as the main point of contact for solicitors and mortgage brokers throughout the sales process. Build strong relationships with customers, providing regular updates and proactive communication. Work closely with Regional Sales Managers to ensure completion forecasts remain accurate. Monitor sales progression, identifying and resolving issues that could delay exchange or completion. Produce regular reports and maintain accurate records across internal systems. Ensure all legal, regulatory and compliance requirements are met. Capture customer feedback to help drive continuous improvement. Support the wider sales team in achieving regional sales targets. About You We're looking for someone who can confidently manage multiple property transactions while delivering exceptional customer service. You'll ideally have: Previous experience in sales progression, conveyancing, new homes or shared ownership. A strong understanding of the mortgage and conveyancing process. Knowledge of common barriers to exchange and completion, with the ability to resolve issues proactively. Excellent organisational skills with the ability to prioritise a busy workload. Strong communication skills, both written and verbal. Experience using Microsoft Office, particularly Excel and Word. A customer-focused, proactive and collaborative approach. Confidence working independently while building strong relationships with internal and external stakeholders. Why Apply? This is a fantastic opportunity to join a well-established organisation that genuinely invests in its people. You'll become part of a collaborative team where your expertise will directly contribute to helping customers achieve home ownership while enjoying excellent benefits, flexible working and genuine opportunities for professional development.

We are working with a brilliant company based in Leeds, they are a leader in the technology world. They are looking for a Property & Facilities Co-ordinator to support the day to day management of the organisations property portfolio and facilities services across the UK. The role ensure the buildings are safe, compliant and well maintained click apply for full job details

Gas Installation Administrator / Quotations Coordinator £28,000 per annum Department Gas Installation Reporting To Lesley Stevens, Office Manager Hours Monday to Friday, 8:00am to 5:00pm Location Longmead Industrial Estate, Epsom Role Overview An exciting opportunity has arisen for an organised and detail-oriented administrator to join our Gas Installation Department. This office-based role works closely with Surveyors, Supervisors and Installation Engineers to support the delivery of gas installation projects from quotation through to completion. The successful candidate will be responsible for reviewing survey information, preparing quotations, processing materials orders, liaising with internal teams and clients, and ensuring jobs are accurately prepared for delivery. This role requires strong administrative skills, attention to detail and the ability to manage multiple priorities in a fast-paced environment. Key Responsibilities The role includes, but is not limited to: Appraise and edit property survey reports, ensuring information provided by Survey Engineers is accurate, operationally feasible and fit for purpose through liaison with Surveyors and Supervisors. Update job records, identifying material requirements and operative hours to enable jobs to be scheduled correctly and materials procured efficiently. Accurately apply schedule of rate codes covering all aspects of each installation project. Generate customer quotations using company templates and the appropriate system or boiler configuration. Issue completed quotation letters to clients via email in a timely and professional manner. Process purchase orders for future installation works and same-day material requirements. Manage and respond to incoming emails, including customer and client queries. Maintain accurate records and job information within internal systems. Support the wider Gas Installation team with administrative and operational tasks as required. Undertake any other reasonable duties requested by management. Carry out ad hoc tasks to support departmental performance, service delivery and customer satisfaction. Person Specification Essential Skills & Experience Previous experience within an administrative, scheduling or coordination role. Excellent attention to detail and accuracy. Strong organisational and time management skills. Ability to prioritise workload and manage multiple tasks simultaneously. Good written and verbal communication skills. Competent in Microsoft Office, including Outlook, Word and Excel. Ability to work effectively as part of a team and independently when required. Professional and customer-focused approach. Desirable Skills & Experience Experience within the gas, heating, construction or maintenance sectors. Experience producing quotations or processing purchase orders. Knowledge of scheduling systems or job management software. Understanding of materials procurement processes. Personal Attributes Reliable and dependable. Proactive and motivated. Methodical and process-driven. Able to work under pressure and meet deadlines. Strong problem-solving skills. Positive attitude with a willingness to support colleagues and the wider business. Benefits Competitive salary of £28,000 per annum Full-time permanent position Supportive team environment

Our client provides nationwide mobile servicing, maintenance, and repair for tail lifts and commercial vehicle equipment. With a team of highly trained engineers and a reputation for responsive, customer-focused service, they're now looking for two experienced Service Co-Ordinators to join their growing team. Role information: Salary - 27,000 per annum (starting figure and to be reviewed in 6 months post start date) Location - Wednesbury, West Midlands Hours of work - 37.5 hours per week with shifts either 07:30-16:00 or 8:30-17:00 The Service Coordinator plays a vital role in planning, coordinating, and supporting engineering operations to deliver high-quality service to customers. This role ensures accuracy in job scheduling, effective use of resources, customer communication, and profitability of service delivery. It requires a high level of attention to detail, organisational capability, and a proactive approach to managing engineer utilisation and customer expectations. Key Responsibilities (not limited to): Plan and schedule engineers to maximise utilisation and match skill sets using the skills matrix. Ensure correct hours are allocated to each job and confirm alignment with engineer availability. Hire engineering equipment such as towers as required for job completion. Gain appropriate authorisation from customers before job commencement. Keep customers updated throughout the job process and manage expectations clearly and professionally. Send accurate parts information to suppliers, including video links where applicable, to ensure correct parts are identified and ordered. Use customer-specific job platforms to update progress, submit estimates, final costs, and final invoices. Ensure data input is accurate, up-to-date, and compliant with agreed formats and timelines. Maintain robust internal job records aligned to the customer platforms. Cost jobs to maximise profitability while ensuring value for the customer. Ensure all job-related costs are captured and authorised appropriately. Support the invoicing process by ensuring all required details are submitted promptly. Work closely with mobile engineers, the customer care team, and the parts department to ensure smooth and efficient service delivery. Relay information from job notes accurately to relevant stakeholders for timely decision making. Act as a point of coordination between field teams and the office. The successful candidate will have the following key skills/experience: Essential: Proven experience in a service coordination, operations or scheduling role. Excellent planning and organisation skills with strong attention to detail. Confidence working across multiple digital platforms and databases. Strong communication skills across face-to-face, telephone, email, and Teams. Ability to manage multiple priorities and respond to changing situations. Customer-focused with a proactive problem-solving approach. Desirable: Experience within the commercial vehicle or tail lift industry. Knowledge of customer job platforms and costing systems. Understanding of service operations and engineer scheduling. If you are an experienced Service Co-Ordinator looking for your next challenge with a successful commercial vehicle specialist, we encourage you to apply today. Please submit your CV to be considered, and a member of our team will be in touch to discuss the opportunity further.