182 jobs found

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Finance Administrator to join our growing team in Birmingham! The Role: Ensure QHSE documentation is maintained and readily available using CBRE systems eLogbooks, Hazard Reports, training & competency records, PPE, toolbox talks. Manage CAFM system as key user on site including PPM records, reactives and reporting. Schedule engineers across our client sites. Take calls from the client & send jobs to engineers. Collate and process timesheets and expenses weekly. Attend & participate in weekly/monthly Contract Review & finance meetings. Create monthly customer report with contract manager. Plan and arrange call outs, maintenance visits, delivery of materials, Extra Works within contracted SLAs. Create/raise Extra Works jobs. Create accurate Purchase Orders in a timely manner. Regularly review and process supplier invoices. Raise sales invoices (complete billing) in line with company deadlines at the correct margin. Run and review Profit & Loss reports monthly and influence P&L result. Run & review debt report weekly. Review all open orders & follow up. Details Monday - Friday 8am - 5pm Hybrid once trained Qualifications & Experience Proven experience in a similar administrative role Experience within the FM industry is advantageous Experience with invoices/raising POs For more information email or apply now! EQUAL OPPORTUNITIES We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

Are you an experienced practice professional looking to join a modern, growing accountancy firm that genuinely values its people? This is an excellent opportunity to join a well-established and forward-thinking practice that combines traditional client service values with a progressive approach to accountancy and business advisory. Working with an impressive portfolio of owner-managed businesses, you'll play a pivotal role in delivering exceptional client service while leading and developing a team of accountants. With continued growth and investment in both technology and people, this is an ideal opportunity for someone seeking a long-term career move within a supportive and collaborative environment. What will the Client Manager role involve? Managing a portfolio of sole traders, partnerships and limited company clients. Preparing, reviewing and submitting statutory accounts and tax returns. Leading, mentoring and developing your own team of accountancy professionals. Reviewing work completed by team members and providing technical guidance and feedback. Ensuring client deadlines and service level agreements are consistently achieved. Supporting clients with tax planning and providing commercially focused advice. Advising clients on advisory areas including cashflow, budgeting and business performance. Managing client relationships and acting as a trusted point of contact. Leading year-end meetings and conducting client fee reviews. Liaising with HMRC and other regulatory bodies on behalf of clients. Supporting the onboarding of new clients and ensuring a smooth transition into the business. Contributing to the ongoing development and success of the wider practice. Demonstrating leadership behaviours aligned to the company values. Suitable Candidate for the Client Manager vacancy: ACCA, ACA, FMAAT or equivalent fully qualified accountant or tax advisor who holds a current professional body membership. Minimum of 5 years' experience working within an accountancy practice environment. Strong experience preparing and reviewing accounts and tax returns for a varied client portfolio. Sound technical knowledge across accounts preparation, taxation and compliance. Experience managing client relationships and delivering advisory services. Previous leadership, mentoring or team supervision experience would be advantageous. Practical experience using cloud accounting software such as Xero, QuickBooks, Dext or similar. Strong communication skills with the confidence to present complex information in a clear and practical manner. Highly organised with excellent time management and attention to detail. Additional benefits and information for the role of Client Manager: Salary of £53,500 - £58,000 depending on experience. Hybrid working with up to 2 days working from home. Additional holiday allowance over the Christmas period. Additional paid day s leave for your birthday (when on a working day). WPA Cash-plan private medical cover. Professional body membership fees covered. Full-time 36.5-hour working week (16:00 on a Friday). Ongoing professional development and training opportunities. Opportunity to work closely with business owners and provide value-added advisory services. Supportive, collaborative and people-focused culture. Genuine career progression opportunities within a growing practice. Modern systems and technology-driven working environment. To find out more about our client, please click here CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and doesn t discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications. Whilst we ensure all applications are considered, regrettably, it may not be possible to respond individually to all applications received.

Are you an experienced Commercial Manager looking to play a key role across high-profile Facilities Management and PFI contracts? A leading facilities management organisation is recruiting two Commercial Managers to support its growing portfolio: South East Education contracts across London and Birmingham. South West Healthcare contracts across the region. This is an excellent opportunity to work alongside operational teams, driving commercial performance, managing contractual risk and supporting the successful delivery of long-term FM partnerships. The Role As the Commercial Manager , you will: Provide commercial leadership across a portfolio of Facilities Management and PFI contracts. Support operational teams to maximise contract profitability while ensuring commercial compliance. Manage contract variations, change control and commercial governance. Identify, monitor and mitigate commercial, contractual and financial risks. Lead negotiations with clients, subcontractors and key stakeholders. Support contract extensions, new business opportunities and growth initiatives. Carry out commercial audits to ensure contractual obligations and service requirements are being achieved. Work closely with Finance, Operations and wider support teams to improve contract performance and identify efficiencies. Support the management of contractual claims, dispute resolution and subcontractor governance. About You To be successful in this role, you'll have: Proven commercial management experience within Facilities Management, PFI or Construction . Strong knowledge of contract management, commercial governance and risk management. Experience managing contract variations, change control and commercial negotiations. Excellent financial and commercial acumen with the ability to interpret complex contractual information. Strong stakeholder management and communication skills, with confidence engaging senior clients. Degree or diploma in Quantity Surveying, Building Surveying, Commercial Management, FM or a related discipline (preferred). A sound understanding of UK commercial and construction legislation. What's in it for You? Join a leading FM organisation delivering essential services across education, healthcare and public sector environments. On offer is: £75,000-£80,000 basic salary. Home-based role with regional travel. Opportunity to manage high-value, long-term FM and PFI contracts. Ongoing professional development and career progression. Excellent benefits package. The chance to work with a collaborative commercial leadership team on strategically important contracts. Apply Now! To apply for the position of Commercial Manager , click Apply Now and send your CV to George Davis. Interviews are taking place now, so don't miss this opportunity to join a leading facilities management organisation.

Customer Services & Export Administrator Location: Chester Salary: £30,000 per annum Reporting To: Customer Service Manager About the Role An exciting opportunity has arisen for an organised and customer-focused individual to join a busy Customer Services team. This role is responsible for delivering an excellent customer experience through efficient order processing, export administration, issue resolution, and collaboration with internal departments. The successful candidate will act as a key point of contact for customers, ensuring orders are managed accurately, export documentation is completed correctly, and customer requirements are met in a professional and timely manner. Key Responsibilities Customer Service & Sales Support Process customer orders accurately and efficiently, ensuring all orders are fulfilled within agreed timescales and quality standards. Respond to customer enquiries and provide a high level of support throughout the customer journey. Work closely with the Sales Team, providing updates on customer issues and forecasting information. Resolve payment queries, delivery issues, and customer disputes while maintaining positive working relationships. Deliver outstanding customer service in a cost-effective and professional manner. Communicate relevant commercial and customer information to the wider business effectively. Export & Order Administration Prepare and manage export documentation for international shipments across Europe and Rest of World markets. Receive, acknowledge, and plan customer orders, ensuring all system processes are completed accurately. Coordinate with veterinary authorities, transport providers, and import agents to ensure customs clearance is obtained without delay. Manage and resolve export-related issues, including shipment delays, rejected products, and port-related disruptions. Internal Coordination Liaise with Production Planning teams to align stock levels and forecasts with customer demand. Work alongside Technical teams to investigate and resolve quality-related concerns. Ensure important commercial information is shared effectively across relevant departments. Teamwork & Continuous Improvement Collaborate with colleagues across the Customer Service function to ensure departmental objectives are achieved. Support the ongoing development and improvement of customer service processes and systems. Escalate issues appropriately and maintain effective communication with internal stakeholders. Plan, organise, and manage workload effectively to achieve agreed objectives and deadlines. Skills & Experience The ideal candidate will have: Previous customer service experience within FMCG, manufacturing, logistics, wholesale, or a similar fast-paced environment. A customer-focused approach with strong problem-solving abilities. Excellent written and verbal communication skills. Strong organisational and time management skills. The ability to manage multiple priorities and work effectively under pressure. A proactive and solutions-driven mindset. Excellent attention to detail and accuracy. What's on Offer? Opportunity to work within a supportive and collaborative team. Exposure to both UK and international customer accounts. A varied position combining customer service, administration, logistics, and export coordination. Opportunities to contribute to process improvements and continuous development initiatives.

I'm working with a growing Retail & Distribution eCommerce business based in Huddersfield that is looking to recruit a Finance Business Partner to join its commercial finance team. This is a fantastic opportunity to join a fast-paced, customer-focused organisation where you'll work closely with operational leaders, providing financial insight that supports business performance and strategic decision-making. This is a highly visible role, offering the chance to influence senior stakeholders, improve profitability, and play a key part in driving the continued success of the business. Key responsibilities will include: Acting as a trusted finance partner to operational and departmental managers, providing financial insight, support, and constructive challenge Preparing and presenting monthly management accounts, KPIs, and variance analysis with clear recommendations to improve performance Monitoring financial and operational performance, identifying trends, risks, and opportunities across the business Working closely with budget holders to ensure financial targets, budgets, and forecasts are achieved Turning financial data into meaningful commercial insights that support better business decisions Reviewing business cases and challenging assumptions to ensure commercial decisions deliver value Partnering with operational teams to identify opportunities to increase revenue, reduce costs, and improve profit margins Supporting the budgeting, forecasting, and long-term planning process, ensuring financial plans align with business objectives Identifying financial risks and opportunities early, working with stakeholders to develop practical solutions and action plans Producing meaningful reporting and analysis to support strategic initiatives and continuous business improvement Driving improvements in financial reporting, processes, and business performance through better use of data and systems The client is looking for: ACA, ACCA, or CIMA qualified accountant, or someone nearing qualification Previous experience in Finance Business Partnering, Commercial Finance, FP&A, or Management Accounting within a fast-paced environment Strong commercial awareness with the ability to influence and build relationships across the business Excellent analytical and communication skills, with the confidence to present financial information to non-finance stakeholders Experience within Retail, Distribution, eCommerce, FMCG, or another commercially focused environment would be highly advantageous Strong Excel skills, with experience using reporting and BI tools beneficial This is an excellent opportunity for a commercially minded finance professional looking to join a growing eCommerce business where you'll have genuine influence, work closely with senior stakeholders, and help shape the financial performance of the organisation while continuing to develop your career. INDFIN

National Account Manager - Food Manufacturing 60,000 - 70,000 + Bonus + Medical + Company Pension Days Holiday Wrexham Are you looking for an opportunity to take ownership of relationships with major grocery customers and play a direct role in driving growth at one of the UK's leading food manufacturers? This leading Food Manufacturer specialises in ready meal solutions for big supermarkets & foodservice providers, having over 100 years of history and a strong footprint both globally and in the UK. They operate several modern production facilities and have benefited from significant investment recently. In this role you will be responsible for managing and developing key retail customer relationships, acting as the primary commercial contact while ensuring business alignment with customer requirements. Working closely with teams across Operations, NPD, Supply Chain and Technical, you'll create profitable growth, strengthen customer partnerships and deliver against commercial targets The ideal candidate will have demonstrable Account Management experience within the Food Manufacturing sector and a proven ability to build strong customer relationships. They will be commercially astute, highly organised and comfortable leading negotiations, managing business plans and delivering growth within retail accounts. This is a fantastic opportunity for someone looking to join a well-invested manufacturer where they can take ownership of a strategically important account and have a genuine influence on commercial performance, customer growth and long-term business success. Day-to-day of the role: Managing a key retail customer relationship and acting as the primary point of contact for the account Building and delivering customer business plans to achieve volume, revenue and profitability targets Working cross-functionally to ensure customer requirements are understood and successfully delivered across the business Leading commercial discussions, pricing activities and negotiations with customers Supporting tenders, commercial submissions and new product opportunities Monitoring account performance, identifying opportunities and driving continuous improvement initiatives Producing forecasts, analysing commercial performance and reporting on key account activity The ideal person will have: Experience in a National Account Manager, Account Manager or similar customer-facing commercial role within Food Manufacturing A proven track record of managing relationships with UK grocery retailers Experience delivering customer business plans and driving commercial growth Strong negotiation skills and experience managing pricing conversations Excellent relationship-building and stakeholder management abilities Strong analytical skills & the ability convert data into commercial insights If you are interested in this position, click apply or contact Stuart Goble at Reed. NAM, Account Manager, National Account Manager, Key Account Manager, Business Development, BDM, Sales, Food Manufacturing, FMCG, Food, Drink, Drinks, Beverages, Retail, Retailers, B2B, Off Trade, Off-Trade, Category, Dairy, Bakery, Meals, Ambient, Snacks, Fresh, Chilled, Frozen, Meats, Chester, Cheshire, Deeside, Ellesmere, Wirral, Wrexham, North Wales, Flint

OTE 100,000+ Build Your Own Sales Team Join a Market Leader Senior Business Development Manager Location: North London / Hertfordshire (Hybrid) Salary: Circa 65,000 Basic (DOE) + Car Allowance + Uncapped Commission (1.5% of All New Business Won) + Realistic OTE in Excess of 100,000 + Excellent Benefits Senior Business Development Manager Business Development Manager Foodservice Food Distribution Fresh Produce FMCG Hospitality Restaurants Casual Dining QSR Food to Go Education Healthcare Manufacturing Contract Catering Wholesale Strategic Sales New Business Consultative Selling National Accounts Build a High-Performing Sales Team. Shape the Future. Earn What You're Worth. Are you an exceptional Business Development professional looking for more than just another sales role? This is a rare opportunity to join one of the UK's leading foodservice businesses, where you'll have the autonomy to win major new accounts across hospitality, education, healthcare, manufacturing and commercial sectors while enjoying realistic on-target earnings in excess of 100,000. Success in this role won't just be financially rewarding. As the business continues to grow, you'll have the opportunity to build, mentor and lead your own Business Development team, making this an ideal opportunity for an ambitious sales professional with leadership aspirations. If you're motivated by winning new business, building long-term customer partnerships and being rewarded for your success, this role offers the platform to accelerate your career within a highly respected, market-leading organisation. The Opportunity Reporting to the Commercial Leadership Team, you'll be responsible for generating new business opportunities, developing a strong sales pipeline and winning high-value regional and national customers across multiple sectors. You'll build relationships with senior decision-makers, negotiate commercial agreements and work collaboratively with internal teams to ensure successful onboarding and long-term customer growth. Key Responsibilities Identify, target and secure new business opportunities across restaurants, casual dining, QSR, food-to-go, education, healthcare, manufacturing, leisure and other commercial sectors. Develop and execute strategic business development plans to achieve ambitious sales targets. Generate leads through networking, referrals, market intelligence and proactive prospecting. Build relationships with Procurement Directors, Commercial Directors, Operations Directors, Buying Teams and senior decision-makers. Manage the full sales cycle from prospecting through to negotiation, contract award and implementation. Produce compelling commercial proposals, presentations and tenders. Develop Joint Business Plans with newly acquired customers. Maximise opportunities to grow newly won accounts. Deliver accurate forecasting, CRM updates and pipeline reporting. Work closely with Operations, Procurement, Supply Chain, Finance and Marketing to ensure an outstanding customer experience. Monitor competitor activity and identify emerging market opportunities. Represent the business at customer meetings, networking events and industry exhibitions. About You You'll be a commercially driven sales professional with a genuine passion for winning new business and developing long-term customer relationships. You'll likely have experience as a: Senior Business Development Manager Business Development Manager National Account Manager Key Account Manager Commercial Manager Strategic Account Manager Experience within one or more of the following sectors would be highly advantageous: Foodservice Food Distribution Fresh Produce Food Manufacturing FMCG Wholesale Hospitality Contract Catering Education Healthcare Manufacturing Food to Go Casual Dining Restaurants QSR You'll also have: A proven track record of winning new business within foodservice, food manufacturing, food distribution, wholesale or FMCG. Experience selling into multi-site restaurant groups, education providers, healthcare organisations, manufacturers, hospitality operators, contract caterers or food-to-go businesses. Strong commercial negotiation and consultative selling skills. Experience managing complex sales cycles and high-value opportunities. Excellent relationship-building and stakeholder management skills. Strong presentation and communication skills. Excellent commercial awareness with strong forecasting and pipeline management capability. High levels of drive, resilience and self-motivation. What's on Offer Circa 65,000 basic salary (DOE) Uncapped commission - earn 1.5% of all new business won Realistic OTE in excess of 100,000 Car allowance Hybrid working 25 days' holiday plus Bank Holidays Pension scheme Healthcare cash plan Retail discount scheme Free onsite parking Ongoing training and career development The opportunity to build and lead your own Business Development team as the division grows Join one of the UK's most respected foodservice businesses and play a pivotal role in its next phase of growth If you're an ambitious Senior Business Development Manager looking to maximise your earning potential while developing new business across the hospitality, education, healthcare, manufacturing and commercial sectors, we'd love to hear from you. Mandeville is acting as an Employment Agency in relation to this vacancy.

Why work for us? Established in 1998 Lancer Scott offers renowned high-quality construction projects and facilities management services. Based in the heart of Bristol we have enjoyed success and significant growth, particularly in the last four years with turnover increasing from £56 million in 2020 to £125 million in 2025. To ensure our business remains fully supported we are investing into our people strategy and infrastructure to give our employees the tools to perform to the best of their ability. If you would like to join a rapidly expanding business that can offer up good opportunities for career development and professional personal growth, you should apply today and lets talk. What will be my core responsibilities? To be the first point of contact to our external and internal clients, supporting the business in processing new and existing work orders via our internal system and managing queires and issues. This role will be based up at UWE Campus. Build strong relationships with external and internal clients, delivering an exceptional client experience. Be the first point of contact for clients and engineers that are contacting the Service Delivery Team by phone or email. Ensure all work orders are recorded accurately, allocated and processed in line with the process via our internal CAFM system and client portals. Respond to enquires from our Clients, Account Managers and Engineers within set timescales. Ensure work orders are processed meeting client SLAs, KPIs and internal process. Maintain diary management and ensure that all tasks set by Team Leader and Head of Service Delivery are completed with the correct timeframe. Meet all client requirements set by Account Mangers & Head of Service Delivery. Manage and monitor the mailbox throughout the day highlighting emergency call outs for team members to action. Ensure all works are assigned to the correct LS Engineer/ Subcontractor via skill set and area and that each day is strategically planned, and all work is to be delivered & completed within the FSLA. Manage all works sent to a subcontractor, raising purchase orders at the correct mandate level. Obtaining weekly updates/ ETAs transferring all information to both Lancer Scott CAFM system and Client portal. What skills and experience do I need to be successful in this role? A customer-focused attitude and willingness to problem solve and help. Strong attention to detail. Happy and able to work at pace and be flexible to respond to customer needs. Excellent organisational skill with the ability to multitask, prioritise and meet deadlines. Proficiency in Microsoft Office Suite including Word, Excel and Outlook and to learn new systems. A professional communication style, both written and verbal. A collaborative approach to contribute to team success. We are an equal opportunities employer committed to creating a diverse and inclusive environment and welcome applications from all suitably qualified candidates.

I'm working exclusively with a well-established, market-leading food manufacturing business that supplies some of the UK's biggest household-name retailers. This is a fantastic opportunity for a Credit Controller to join a friendly, supportive finance team where you'll have real ownership, variety and the chance to build strong relationships with both customers and colleagues. Client Details This is a business that genuinely invests in its people. You'll be joining a close-knit finance team led by an approachable and supportive manager who encourages collaboration, continuous improvement and personal development. It's a fast-paced environment where everyone works together to solve problems, support one another and celebrate success. Description The role is far more investigative than a traditional credit control position. You'll be working closely with major UK retailers, navigating customer portals, resolving invoice queries, investigating pricing differences, promotional deductions and supply chain claims, while partnering with internal Commercial, Logistics and Supply Chain teams to find solutions. If you enjoy problem solving, building relationships and making a real commercial impact, this could be the perfect opportunity. The key responsibilities of the Credit Controller include: Monitor accounts receivable and ensure timely collection of outstanding invoices. Maintain accurate records of client accounts and payment histories. Investigate and resolve any payment discrepancies or disputes. Prepare regular financial reports and provide updates on outstanding payments. Communicate with clients to ensure smooth payment processes and address queries. Work closely with internal departments to resolve account issues. Assist in credit risk assessments for new and existing clients. Support the month-end and year-end financial closing processes. Profile A successful Credit Controller should have: Previous experience in credit control, sales ledger or a related accounting role. Strong attention to detail and excellent organisational skills. Good communication and negotiation skills. Proficiency in accounting software and Microsoft Excel. An understanding of the financial processes in the FMCG industry. Job Offer Permanent role based in Wrexham. Competitive salary c. 30k dependent on the level of experience. Stable, growing business operating within an essential industry. Friendly, collaborative and supportive finance team. Excellent leadership with genuine opportunities to learn and develop. A varied role with plenty of autonomy and responsibility. On-site parking. Staff discounts. Pension and healthcare options. Hybrid flexibility once established in the role. If you're interested in this role, apply now.

Are you an experienced Engineering Operations Manager, Head of Engineering or Engineering Site Manager, looking for the opportunity to build and lead a flagship automated logistics operation? An exciting opportunity has arisen for an experienced Engineering Operations Manager to join a global leader in automated logistics and engineering solutions. This is a rare opportunity to take ownership of a major customer site within a highly automated distribution centre, where you'll have the autonomy to shape the operation, build your own team and create a culture focused on engineering excellence, safety and continuous improvement. As Engineering Operations Manager , you'll be responsible for the overall leadership of the engineering and operational function, ensuring exceptional customer service, outstanding engineering performance and the successful delivery of contractual KPIs. This is more than just managing an existing operation - you'll play a pivotal role in establishing the site's culture, values, processes and long-term success. Benefits c£120,000 DOE + Bonus + Benefits Package Significant career progression opportunities within a global organisation The Role As Engineering Operations Manager , your responsibilities will include: Leading the engineering and operational teams across a highly automated logistics facility. Recruiting, developing, and mentoring managers, engineers, and support teams. Building a positive, high-performance culture focused on safety, accountability, and continuous improvement. Developing strong relationships with the customer, acting as the senior site representative. Managing operational budgets, forecasting and CapEx expenditure. Delivering agreed KPIs, service levels and engineering performance targets. Implementing robust processes, procedures, and operational standards. Driving continuous improvement initiatives to maximise system reliability and efficiency. Ensuring the highest standards of Health & Safety and operational compliance. Role Requirements We're looking for an experienced Site / Engineering Operations Manager with a strong engineering or technical background who has progressed into senior operational leadership. You'll ideally have experience within automated logistics, distribution, manufacturing, material handling, FMCG or other complex engineering environments. You'll also possess: A Degree in a technical field (Engineering, Science, or similar). Proven experience leading large engineering or operational teams. Strong customer relationship and stakeholder management skills. Experience managing budgets, KPIs and operational performance. Excellent leadership, communication, and people development skills. A proactive approach with the ability to drive change and continuous improvement. Engineering qualifications or previous hands-on technical experience would be highly advantageous. Travel will be required to visit various other company sites to learn the technology, processes, procedures, and company ethos so it can be instilled into this new site. Why Apply? This is an outstanding opportunity to join a market-leading organisation and make a genuine impact. You'll have the autonomy to build an operation from the ground up, influence business strategy and develop a high-performing team within a world-class automated logistics environment. Please apply, or speak to Stuart Cooper at Wagstaff Recruitment for more information on the role. Wagstaff Recruitment - Building Trusted Relationships to Create Great Opportunities.

Area Sales Representative Scotland Food Sales - FMCG Location: Scotland (Covering the whole of Scotland) Ideal Location: Central Belt (Glasgow, Edinburgh, Stirling, Falkirk and surrounding areas) Salary: £32,000 - £36,000 per annum + Company Car + Bonus (OTE £45,000 - £50,000) Are you an experienced Field Sales professional who enjoys building long-term customer relationships whilst winning new business? Interaction Recruitment is recruiting on behalf of a well-established and growing food supplier for an Area Sales Representative to manage and develop customers across Scotland. This is a home-based, field sales position where you'll be travelling daily to visit customers, develop existing accounts and identify new business opportunities across your territory. The Role You'll be responsible for managing an established customer base of approximately 100 accounts while also driving new business growth throughout Scotland. You'll be selling a range of food products into: Farm shops Farms Garden centres Convenience stores Promotional goods companies Other independent retail businesses This is a true 360 sales role where you'll take ownership of the full sales process, from identifying opportunities and prospecting through to closing business and developing long-term customer relationships. Key Responsibilities Manage and develop an existing portfolio of around 100 customers. Generate new business through cold calling, appointment booking and door knocking. Build strong, long-lasting customer relationships. Conduct regular face-to-face customer visits across your territory. Identify opportunities to increase sales within existing accounts. Manage the complete sales cycle from initial contact through to closing the sale. Work towards and exceed sales targets and KPI's. Represent the business professionally whilst delivering outstanding customer service. About You To be considered for this opportunity, you'll have: Proven experience within a field-based sales role (essential) such as field sales manager, area sales executive, business development manager etc Experience managing the full 360 sales cycle. A strong track record of winning new business alongside managing existing accounts. Excellent relationship-building and communication skills. A self-motivated, organised and driven approach to sales. The ability to work independently from home whilst managing your own diary. A full UK driving licence. Desirable Experience Whilst not essential, experience within any of the following would be highly advantageous: FMCG sales Food wholesale or food distribution Supplying into farm shops, farms, garden centres or convenience stores Retail supply Foodservice or related industries Candidates from other sectors with a strong field sales background and a proven record of developing new business are also encouraged to apply. What's on Offer £32,000 - £36,000 basic salary Company car Bonus scheme with realistic OTE of £45,000 - £50,000 Home-based role Established customer base from day one Autonomy to manage your own territory Excellent opportunity to join a growing business If you're a driven Field Sales professional looking for your next challenge, we'd love to hear from you. Thanks for applying! For further information, please contact Shannon Clough at Interaction Recruitment Leeds on (phone number removed) or email (url removed) . INDLEE

Area Sales Manager Scotland Food Sales - FMCG Location: Scotland (Covering the whole of Scotland) Ideal Location: Central Belt (Glasgow, Edinburgh, Stirling, Falkirk and surrounding areas) Salary: £32,000 - £36,000 per annum + Company Car + Bonus (OTE £45,000 - £50,000) Are you an experienced Area Sales Manager who enjoys building long-term customer relationships whilst winning new business? Interaction Recruitment is recruiting on behalf of a well-established and growing food supplier for an Area Sales Representative to manage and develop customers across Scotland. This is a home-based, field sales position where you'll be travelling daily to visit customers, develop existing accounts and identify new business opportunities across your territory. The Role You'll be responsible for managing an established customer base of approximately 100 accounts while also driving new business growth throughout Scotland. You'll be selling a range of food products into: Farm shops Farms Garden centres Convenience stores Promotional goods companies Other independent retail businesses This is a true 360 sales role where you'll take ownership of the full sales process, from identifying opportunities and prospecting through to closing business and developing long-term customer relationships. Key Responsibilities Manage and develop an existing portfolio of around 100 customers. Generate new business through cold calling, appointment booking and door knocking. Build strong, long-lasting customer relationships. Conduct regular face-to-face customer visits across your territory. Identify opportunities to increase sales within existing accounts. Manage the complete sales cycle from initial contact through to closing the sale. Work towards and exceed sales targets and KPI's. Represent the business professionally whilst delivering outstanding customer service. About You To be considered for this opportunity, you'll have: Proven experience within a field-based sales role (essential) such as field sales manager, area sales executive, business development manager etc Experience managing the full 360 sales cycle. A strong track record of winning new business alongside managing existing accounts. Excellent relationship-building and communication skills. A self-motivated, organised and driven approach to sales. The ability to work independently from home whilst managing your own diary. A full UK driving licence. Desirable Experience Whilst not essential, experience within any of the following would be highly advantageous: FMCG sales Food wholesale or food distribution Supplying into farm shops, farms, garden centres or convenience stores Retail supply Foodservice or related industries Candidates from other sectors with a strong field sales background and a proven record of developing new business are also encouraged to apply. What's on Offer £32,000 - £36,000 basic salary Company car Bonus scheme with realistic OTE of £45,000 - £50,000 Home-based role Established customer base from day one Autonomy to manage your own territory Excellent opportunity to join a growing business If you're a driven Field Sales professional looking for your next challenge, we'd love to hear from you. Thanks for applying! For further information, please contact Shannon Clough at Interaction Recruitment Leeds on (phone number removed) or email (url removed) . INDLEE

A well-established and growing logistics business in Lutterworth is looking for a Contract Administrator to support the day-to-day administration and coordination of a major FMCG distribution contract. This is a newly created role working alongside the Logistics Account Manager who oversees the contract. The successful candidate will be the operational backbone of the account, making sure orders are processed, systems are updated, queries are dealt with and nothing falls through the gaps. It is a busy, varied role in a fast-paced logistics environment where accuracy and pace matter equally. The Role The Contract Administrator will be responsible for keeping the administrative side of a high-profile logistics contract running smoothly. This includes processing transport and distribution orders, maintaining accurate records across internal systems, handling client and internal queries, and supporting the Account Manager in tracking contract performance and service delivery. The successful candidate will work closely with transport planning, warehouse operations, customer service and the client to make sure information flows in the right direction and nothing gets missed. When things go wrong, the Contract Administrator will help chase the resolution rather than just log the problem. Key Responsibilities Processing transport orders, collections and distribution instructions accurately and on time. Acting as a point of contact for contract-related queries from the client and internal teams. Updating and maintaining contract records, documentation and internal systems. Monitoring order progress and chasing updates from transport and warehouse teams where needed. Supporting the Account Manager in compiling KPI and performance data for client review meetings. Liaising across departments to make sure orders are fulfilled correctly and service levels are maintained. Flagging issues early and helping to coordinate corrective action rather than waiting to be asked. Supporting with general administration across the account as the contract grows. The Candidate The ideal candidate will be organised, reliable and comfortable working at pace. They will not need to be chased to get things done and will take ownership of their work. They will be confident picking up the phone to internal teams to chase an answer rather than waiting for an email back. Previous experience in logistics, transport or distribution administration would be ideal, but strong transferable administration or customer service experience will also be considered. What matters most is accuracy, a proactive approach and comfort in an environment where things move quickly and priorities shift. Essential Previous administration or customer service experience. Strong communication skills and confidence dealing with people across different departments. Excellent attention to detail and accuracy. Good organisational skills and the ability to juggle multiple tasks without dropping anything. Confident with Microsoft Office, particularly Excel and Outlook. A practical, get-on-with-it attitude. Desirable Experience in logistics, transport, warehousing or distribution. Order processing or contract administration experience. Experience using TMS, WMS, CRM or ERP systems. Familiarity with KPI reporting or performance data. What Is On Offer Monday to Friday, 08:30am to 5:00pm. Supportive team environment within a growing business. Opportunity to develop within the account as the contract scales. Free on-site parking.

Business Development Manager - Food Manufacturing Bolton 35,000 - 40,000 + Net Profit Bonus Monday - Friday, 9am - 5pm Are you experienced in scaling Food Manufacturing or Foodservice businesses and looking for a rewarding role where you can make a big impact at a company that is poised to be a major exporter in the North West? This new Food Manufacturing business is already working closely with organisations such as the GM Growth Hub to scale rapidly and meet demand from foodservice & wholesale clients across the UK & EMEA. They're investing significantly to acquire new equipment and increase output, and they're now looking for someone to join them as they enter an exciting new chapter. In this role you'll work closely with the company owner to identify opportunities and implement initiatives to increase efficiencies, reduce waste, improve profitability, penetrate new markets and secure new clients. The ideal candidate will be able to demonstrate a blend of experience in both sales/business development or commercial activities along with a technical understanding of the food manufacturing sector, such as processes, regulations and supply chain structure. What's in it for you? Join a rapidly growing business at the perfect time where you can make an impact and get rewarded based on company growth Funded travel to big tradeshows across the UK and overseas where you can network and build the company brand Work in a tight-knit and professional team atmosphere where staff are looked after by the company owner e.g team meals and events You'll be responsible for: Working with the company owner to identify & implement opportunities for growth & improvement e.g production processes, new equipment, new markets, investment partners Handling relationships with existing customers, ensuring overall satisfaction and securing further business Generating new business by following up on leads, visiting trade shows and developing the company's brand Researching and delivering waste & cost reduction measures to improve profitability Ideal candidates will have: Coming from a Food / Beverage Manufacturing or Foodservice industry background Experience in business development or sales, or possessing a strong commercial awareness through a customer-facing Food Manufacturing role Strong negotiation and communication skills, capable of working with a diverse client base Full driving license and comfortable with travel, such as for tradeshows and international exhibitions Ready to take a bold new step in your career with a rapidly growing business where you can make a significant impact? Click the link to apply or email your CV BDM, Business Development, Business Development Manager, Sales Manager, Commercial Manager, Account Manager, Key Account Manager, Business Development Manager, Food Manufacturing, FMCG, Foodservice, Food Wholesale, Wholesale, Distribution, Food Distribution, Drinks, Ambient, Dairy, Meats, Fresh Produce, Meals, Greater Manchester, Manchester, Wigan, Warrington, Lancashire, Bolton, Preston, Chorley

Branta are seeking an experienced, technically robust Hard Services Manager for a contract role in Newcastle for a business-critical, 6-month contract. The successful individual will take operational ownership of the compliance, management, and strategic delivery of all building-related engineering services. You will be responsible for ensuring that statutory, mandatory, and organisational requirements are met while guaranteeing safe, reliable, and efficient mechanical, electrical, and building fabric services across the entire portfolio. Key Duties & Responsibilities Operational & Technical Leadership Lead and manage all daily mechanical, electrical, and building fabric maintenance activities across a diverse multi-site estate. Oversee and optimize active planned preventive maintenance (PPM), reactive breakdown pipelines, and critical lifecycle asset replacement programmes. Ensure all critical building infrastructure (HVAC, electrical distribution, BMS systems, water hygiene, fire safety systems, and lifts) operates safely and in absolute alignment with UK legislation. Act as the estate's Authorised Person (e.g., AP Electrical, AP Mechanical, AP Pressure Systems, or Water) as required. Compliance, Safety & Risk Mitigation Drive 100% statutory and regulatory compliance across the estate, ensuring strict adherence to Health & Safety at Work legislation, Electricity at Work Regulations, LOLER, PUWER, COSHH, and Water Safety (ACoP L8). Maintain pristine, audit-ready compliance files, asset registries, data logs, and comprehensive audit trails. Review, challenge, and sign off on contractor RAMS and implement strict safe systems of work (SSOW) and hot works permits. Contractor & Team Management Supervise and mentor the internal engineering workforce (supervisors, technicians, and craft personnel), planning and prioritizing workloads to maximize floor efficiency. Manage, audit, and hold accountable specialist third-party engineering contractors against strict SLAs and KPIs. Support the wider team with procurement, localized tendering processes, and performance evaluations for specialist hard services vendors. Commercial & Financial Control Administer fixed budgets for hard services, overseeing spend on planned works, reactive callouts, and minor capital upgrades. Track contractor billing, forecast financial requirements for the remainder of the contract term, and drive cost efficiencies. Contribute technical expertise to long-term capital investment schemes, estate resilience planning, and corporate decarbonization/sustainability goals. The Ideal Candidate (Person Specification) Qualifications & Technical Bias: A strong, time-served mechanical, electrical, or building services engineering bias. Recognized Authorised Person (AP) training credentials (electrical, mechanical, pressure, or water safety). Formal health and safety qualifications (IOSH Managing Safely or NEBOSH General Certificate). Professional engineering registration (IEng/CEng) is highly desirable but not strictly mandatory. Experience Required: Significant, verifiable track record managing Hard FM services within a complex, multi-site corporate, educational, public, or healthcare estate. Exceptional leadership credentials with experience managing both directly employed mobile trade technicians and specialist tier-1 external subcontractors. Proficient in the deployment, tracking, and close-out of tasks within corporate CAFM systems. Deep, practical knowledge of UK statutory compliance parameters, building regulations, and asset lifecycle asset tracking. Exceptional stakeholder management skills, with the ability to communicate technical risks and maintenance disruptions clearly to senior leadership and estate users. Working Conditions & Additional Information Travel: Ability to travel efficiently between multi-site property locations across the North East region. Flexibility: Occasional evening or weekend oversight may be required to monitor major project works or system shutdowns. Participation in an out-of-hours on-call engineering escalation rota may be required. To Apply If you are an available, North East-based Hard FM leader looking for a an immediate start, apply online today or contact Astrid Camacho for more information.

Role Overview Step into a high-growth, forward-thinking environment with Synco Fire and Security, part of the respected Ranger Group , as our next Regional Business Development Manager. This field-based role offers you the chance to take full ownership of a key region South East, Midlands, or North West and play a crucial role in driving recurring revenue across a thriving portfolio. We re looking for someone with the drive, determination, and ambition to succeed within a company that genuinely values its people. At Synco, your hard work isn t just noticed, it s appreciated, celebrated, and rewarded generously. You ll be joining a team where commitment is recognised, success is shared, and your contribution truly matters. If you re ready to grow with a business that invests in you as much as you invest in them, this is your opportunity to make a real impact. You ll be responsible for winning new maintenance contracts, converting existing installations into service agreements, and securing competitor takeovers across a wide range of fire and security systems. With the freedom to manage your territory and the support of a collaborative team, this role offers the perfect blend of autonomy, challenge, and reward. If you re ambitious, commercially sharp, and motivated by uncapped earning potential, this is a fantastic opportunity to accelerate your career within the Ranger Group. Key Responsibilities Territory Sales Growth Develop and deliver a strategic plan to grow service contract revenue across your region Target commercial, residential, FM, and public-sector clients Actively pursue and win competitor contract takeovers New Business Development Identify opportunities within both existing installed systems and new prospects Conduct site surveys to scope maintenance requirements Prepare accurate, competitive quotations Secure new service agreements in line with monthly and quarterly targets Account Development Manage and grow a portfolio of customers within your territory Increase contract value through upselling additional systems, coverage, and monitoring Maintain strong, proactive relationships to support long-term retention Pipeline & Reporting Maintain a healthy, accurate sales pipeline Forecast monthly and quarterly performance Report activity, wins, and risks to management Operational Handover Ensure smooth, accurate handover of new contracts to service teams Support onboarding and resolve any early-stage issues Assist with contract renewals where required Key Targets / KPIs Monthly new contract sales Recurring Monthly Revenue (RMR) growth Number of new contracts secured Quote-to-order conversion rate Customer retention within the region Required Experience Field-based sales experience within the fire & security industry Proven success selling service or maintenance contracts Strong understanding of fire alarms, CCTV, access control, and intruder systems Experience conducting site surveys and preparing quotations Full UK driving licence Skills & Attributes Excellent territory management and self-discipline Confident engaging with FM companies, property managers, and business owners Strong commercial awareness and pricing judgement Ability to balance new business generation with account management Resilient, proactive, and target-driven Desirable Knowledge of UK compliance standards (BS 5839, NSI/SSAIB, BAFE) Experience selling monitoring (ARC) and service upgrades Existing network within the region Benefits Package Competitive base salary £45K - £50K + uncapped commission Pension scheme and employee benefits Car allowance + paid mileage Private health insurance Life insurance Employee Assistance Program 25 days annual leave + bank holidays (option to buy additional days) Clear career progression within a fast-growing Group Supportive, collaborative team culture Success Profile Builds a strong, active pipeline quickly Regularly secures competitor contract takeovers Delivers consistent monthly RMR growth Maintains exceptional customer retention across the region Equal Opportunities Statement As an equal opportunities employer, RangerFS is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Ranger.

Business Development Manager - Nationwide Location: Covering whole of UK - Ideal candidates will be from either the Midlands or Greater London area Salary: To be confirmed Job Description I am working with one of the world's leading and most well -manufacturing brands who have an outstanding track record and reputation for innovation and quality This commitment to quality, innovation and their people make them an excellent company to work with and their reputation as an employer is every bit as strong as their reputation as a manufacturing company. They are now looking for a Business Development Manager to join their Home Improvement & Distribution Division and sell into some of the largest and most well-known distributors throughout the UK and Europe. As a Business Development Manager you will Identify new opportunities, customers and market trends within the consumer sector and channels/ Drive new business across the UK within the home improvement sector. Create consistent growth by developing detailed business cases and commercial strategies. Lead cross-functional teams across marketing, supply chain and sales. Forge new partnerships, alliances and licensing opportunities to create long term success. Conduct detailed market analysis and assessments to guide strategic decisions Support the pilot launches and testing of new products. Deliver business plans to senior leadership Drive innovation, brand and quality principles . Skills & Expertise Demonstrable success in business development, strategic sales or commercial growth roles Retail, FMCG or Consumer Products experience Excellent track record of winning new business and opening new accounts Commercially minded with strong analytical and financial modelling skills Excellent presentation, communication and negotiation skills Comfortable leading cross-functional projects and influencing multiple stakeholders Strong understanding of category management principles Self-motivated with a proactive, results-driven approach Degree qualified in Business, Marketing or a related discipline (preferred) ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.

Field Sales Representative Scotland Food Sales - FMCG Location: Scotland (Covering the whole of Scotland) Ideal Location: Central Belt (Glasgow, Edinburgh, Stirling, Falkirk and surrounding areas) Salary: £32,000 - £36,000 per annum + Company Car + Bonus (OTE £45,000 - £50,000) Are you an experienced Field Sales professional who enjoys building long-term customer relationships whilst winning new business? Interaction Recruitment is recruiting on behalf of a well-established and growing food supplier for an Area Sales Representative to manage and develop customers across Scotland. This is a home-based, field sales position where you'll be travelling daily to visit customers, develop existing accounts and identify new business opportunities across your territory. The Role You'll be responsible for managing an established customer base of approximately 100 accounts while also driving new business growth throughout Scotland. You'll be selling a range of food products into: Farm shops Farms Garden centres Convenience stores Promotional goods companies Other independent retail businesses This is a true 360 sales role where you'll take ownership of the full sales process, from identifying opportunities and prospecting through to closing business and developing long-term customer relationships. Key Responsibilities Manage and develop an existing portfolio of around 100 customers. Generate new business through cold calling, appointment booking and door knocking. Build strong, long-lasting customer relationships. Conduct regular face-to-face customer visits across your territory. Identify opportunities to increase sales within existing accounts. Manage the complete sales cycle from initial contact through to closing the sale. Work towards and exceed sales targets and KPI's. Represent the business professionally whilst delivering outstanding customer service. About You To be considered for this opportunity, you'll have: Proven experience within a field-based sales role (essential) such as field sales manager, area sales executive, business development manager etc Experience managing the full 360 sales cycle. A strong track record of winning new business alongside managing existing accounts. Excellent relationship-building and communication skills. A self-motivated, organised and driven approach to sales. The ability to work independently from home whilst managing your own diary. A full UK driving licence. Desirable Experience Whilst not essential, experience within any of the following would be highly advantageous: FMCG sales Food wholesale or food distribution Supplying into farm shops, farms, garden centres or convenience stores Retail supply Foodservice or related industries Candidates from other sectors with a strong field sales background and a proven record of developing new business are also encouraged to apply. What's on Offer £32,000 - £36,000 basic salary Company car Bonus scheme with realistic OTE of £45,000 - £50,000 Home-based role Established customer base from day one Autonomy to manage your own territory Excellent opportunity to join a growing business If you're a driven Field Sales professional looking for your next challenge, we'd love to hear from you. Thanks for applying! For further information, please contact Shannon Clough at Interaction Recruitment Leeds on (phone number removed) or email (url removed) . INDLEE

Company Profile CBRE Global Workplace Solutions (GWS) is a leading facilities management provider, delivering integrated workplace solutions that support clients across a wide range of sectors. Job Title: Contract Support & Helpdesk Operative The Contract Support & Helpdesk Operative plays a pivotal role in the smooth day-to-day administration of the facilities management contract, acting as the central coordination point between the client, on-site engineering and soft services teams, supply chain, and the wider CBRE GWS account team. Role Summary: The post holder is the first point of contact for all facilities-related requests and queries raised by building occupiers and tenants, ensuring that work orders are accurately logged, tracked, and progressed through to completion within agreed SLA timescales. In addition to helpdesk duties, the role encompasses a broad range of administrative, financial, and compliance support activities that underpin effective contract delivery. Serve as the first point of contact for all facilities helpdesk requests received via telephone, email, and the CAFM/CMMS system, ensuring all jobs are logged accurately and promptly. Assign reactive and planned work orders to the appropriate engineer, supplier, or subcontractor in accordance with priority and SLA requirements. Monitor the progress of open work orders and proactively chase outstanding jobs, escalating any at-risk or breached SLAs to the Contract Manager without delay. Provide regular status updates to building occupiers and tenants on the progress of their logged requests, ensuring a professional and courteous service at all times. Maintain helpdesk data integrity, ensuring all job records are complete, accurately categorised, and closed in a timely manner following confirmation of completion. Produce and distribute daily, weekly, and monthly helpdesk performance reports, including SLA compliance, open job age, and reactive volumes for the Contract Manager and client. Raise purchase orders for reactive works, subcontractor call-outs, and materials in line with the contract's financial approval matrix and CBRE procurement processes. Process supplier invoices, matching against purchase orders and ensuring timely submission for approval and payment. Maintain accurate records of contract expenditure against budget, flagging variances or overspends to the Contract Manager promptly. Support the preparation of monthly management accounts packs, client reports, and financial summaries. Manage Work Order Maintenance (WOM), ensuring all rechargeable works are captured, costed, and submitted for client approval within agreed timescales. Assist with the administration of subcontractor purchase orders, including obtaining quotes, raising works orders, and closing out completed works on the CAFM system. Act as the on-site system administrator for the CAFM/CMMS platform, maintaining accurate asset data, PPM schedules, and contractor records. Create and maintain PPM task schedules, ensuring all planned maintenance activities are correctly programmed and allocated within the system. Upload and manage compliance documentation, including service reports, statutory certificates, and risk assessments. Produce system-generated reports to support contract governance, client meetings, and compliance audits. Provide first-line system support and guidance to the engineering team, ensuring accurate job recording and CAFM compliance. Maintain the site compliance tracker, ensuring all statutory inspections, service visits, and certifications are up to date and renewal actions are flagged in advance. File and manage all contract documentation, including subcontractor service reports, risk assessments, RAMS, O&M manuals, and insurance certificates. Support the preparation and collation of materials for client governance meetings, monthly KPI reviews, and contract audits. Maintain the site's Permit to Work (PTW) log, ensuring all permits are correctly issued, tracked, and closed out in a timely manner. Ensure all records are maintained in accordance with CBRE GWS document management standards and GDPR requirements. Liaise with approved subcontractors and suppliers to schedule and confirm attendance for PPM visits, reactive call-outs, and project works. Ensure all subcontractors attending site hold current insurance, RAMS, and induction documentation prior to commencement of works. Maintain the approved subcontractor register, monitoring expiry dates for insurance, accreditations, and site induction records. Obtain and evaluate competitive quotations for minor works in accordance with the contract's procurement thresholds. Provide general administrative support to the Contract Manager and on-site FM team, including meeting coordination, minute-taking, correspondence, and presentation preparation. Maintain office supplies and stationery for the facilities management team, managing stock levels and placing orders as required. Manage the site's key register, access fob allocation records, and contractor signing-in systems. Support the onboarding and induction of new team members, ensuring access to systems, uniforms, and site-specific documentation is arranged in advance. Undertake any other reasonable administrative duties as requested by the Contract Manager or Account Manager. Experience Required: Proven experience in an administrative, helpdesk, or facilities coordination role, ideally within a corporate or FM environment. Confident and professional communicator with the ability to manage multiple stakeholders simultaneously. Strong organisational skills and high attention to detail, with the ability to manage competing priorities and deadlines effectively. Experience using CAFM/CMMS systems such as Concept Evolution, Maximo, ServiceNow, or similar for job logging, tracking, and reporting. Proficient in Microsoft Office, particularly Outlook, Excel, and Word, including the ability to produce reports and track data. Experience processing purchase orders and/or invoices within a structured approval framework. A customer-focused mindset with a proactive, solution-driven approach to queries and issues. Familiarity with financial processes including WIP management, budget tracking, and month-end reporting. Understanding of hard FM services and planned preventative maintenance programmes. Knowledge of GDPR requirements in the context of document management and data handling. Experience with Microsoft SharePoint, Power BI, or similar reporting and collaboration platforms. Key Competencies Customer & Tenant Focus Acts as a professional first point of contact and manages requests with warmth, efficiency, and a solutions-focused approach. Organisational Skills Manages a high volume of concurrent tasks with accuracy and composure and prioritises effectively under pressure. Communication Communicates clearly and professionally across all channels and keeps stakeholders informed while managing expectations proactively. Attention to Detail Maintains high standards of data accuracy and document management and identifies and corrects errors before they become issues. Teamwork Supports a collaborative culture and builds strong working relationships across the FM team, supply chain, and client stakeholders. Adaptability Responds positively to changing priorities and business demands and is comfortable operating in a dynamic, fast-paced environment. Commercial Awareness Understands the financial implications of contract performance and supports the team in managing cost, compliance, and client value. Continuous Improvement Proactively identifies administrative inefficiencies and suggests practical improvements to processes, systems, and reporting. DISCLAIMER This job description is not exhaustive and may be subject to review in conjunction with the post holder and line manager in response to changes in business requirements.

Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service, Excellence The role: Multiskilled Host Acting as the heart of the office, our Hosts anticipate customer needs and provide a 'hassle-free' workplace experience that's designed to make life easier and enhance our customers' well-being. Hosts deliver people-focused, anticipatory services in order to provide a cohesive and connected workplace experience for building occupants and visitors. Hosts will enhance the moments that matter throughout a colleague's working day. Our Hosts are the first point of contact when people enter the building, providing a warm welcome to colleagues and building visitors alike and being knowledgeable about the local area. They are at the forefront of delivering a positive office experience; being the first point-of-contact for building users throughout the day, acting as a liaison between the occupants and the wider workplace team for all building and housekeeping services to keep our client workspace running smoothly. Supporting colleagues in using meeting room technology, delivering engagement activities and games for wellbeing, ensuring consumables are stocked, and ensuring the building is reset so each day it looks like it did on 'day one'. At larger locations Hosts manage meetings and event spaces. From greeting guests to assisting with bookings, catering, AV and other event activities; Hosts ensure everything runs smoothly so our client can concentrate on enjoying their event. We ensure an exceptional workplace experience journey for our colleagues and clients alike. It's about detail, best practice, knowing what good looks like and then raising the bar. Key responsibilities are as follows: To deliver a best in class Front of House service to welcome clients, visitors, colleagues and business partners at all times. To plan and prioritise own work allocation according to the needs of the site as determined by your Line Manager Carry out daily building walks to ensure all floors are tidy, compliant and reset back to 'day one' and proactively manage any issues identified. This includes health, safety and security checks each day in alignment with the daily checklist. Act as the go to' for your floor neighbourhoods and see yourself as an extension of BT and promote their culture and values in everything you do. Provide proactive, innovative solutions and resolution of BT colleague issues and provide visible assistance when required. Activity planning and delivery to support BT colleague engagement Support the wider FM team, ensuring the site always remains compliant with current Health & Safety legislation Ensure all building communications are up to date and in line with company expectations and have relevant information always displayed Ensure that all requests made via the Facilities Helpdesk are entered on to the system in a timely manner and that completed jobs are updated through the CAFM systems within the contractual SLA Engage with other service partners, such as housekeeping and security to ensure prompt and effective request solutions and close out Provide Front of House / Reception services, work across and deliver services across different floors and support all meetings and events as required Provide basic housekeeping duties across your areas of work, including but not limited to: loading and unloading of dishwashers, general spot cleaning of highly utilised areas, meeting room and communal area resets and general upkeep of kitchen facilities. Ensure floor and kitchen consumables are monitored, ordered and re-stocked as and when required. Assist and co-ordinate with the in-house Engineering team to ensure all tasks are completed within SLA and to a quality standard Always promote and maintain the core values of CBRE Provide porterage and event set up support as and when required. Monitor and report as needed on building occupancy and utilization To provide any other administrative duties as required To ensure there is a pleasant and positive working environment for BT business colleagues with hosts who are available and accessible within the building To build relationships with clients and colleagues, ensuring they have everything they need for their working day and ensure all workplace facilities are maintained and inspected regularly. To be proactively visible in all areas of the building Deliver site inductions to new client colleagues and building users To communicate effectively and appropriately - using verbal and written channels in both a proactive and professional manner Utilise skills and knowledge to join/become a subject matter expert and/or champion to support with continuous improvement and innovations Person Specification: Previous experience in a customer-facing role is essential. Excellent communication and customer service skills with a high level of attention to detail. Ability to seek out opportunities for continuous improvement and portray vision, values and passion. Exceptional written and verbal communication skills Ability to successfully multitask and able to adjust tasks in accordance with changing deadlines and priorities in a high-pressured environment. Organised, independent and self-motivated, enthusiastic, dependable, detail-oriented, flexible in scheduling and prioritisation. Flexible approach to work Understands and appreciates the importance of using discretion at all times Does not let issues go; follows up on issues through to resolution. Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we'd still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.