33 jobs found

Social Value & Section 106 Liaison Officer Permanent Based in West London Hybrid Working 45-55K based on experience. The Social Value & S106 Liaison Officer will play a key role in ensuring these commitments are achieved by working collaboratively with site teams, supply chain partners, local authorities, training providers, and the wider community. The role will help promote a positive perception of the construction industry, inspire local people into construction careers, and ensure compliance with contractual and planning obligations. Social Value & Community Engagement Proactively engage with local residents and businesses, ensuring clear, regular, and positive communication throughout the project lifecycle. Coordinate resident and business engagement activities, including: Newsletters and notice drops Briefings and updates Social and community events Act as a key point of contact for community-related queries, concerns, and feedback, working closely with site teams to ensure timely responses. Research, engage with, and build strong relationships with local schools, colleges, job centres, charities, and community organisations. Work in partnership with local and national charities, supporting initiatives aligned with project and company social value commitments. Identify opportunities for charitable support, volunteering, donations, and collaborative activities. Plan, coordinate, and deliver social value initiatives, including: Site visits Work experience placements Careers talks and presentations Community and resident engagement events Deliver engaging careers talks and presentations to schools, colleges, residents, and community groups. Promote construction as a viable, inclusive, and rewarding career pathway. Section 106 & Employment and Skills Liaise with relevant local authority departments regarding S106, Employment & Skills, and Social Value obligations. Act as the main point of contact for Employment & Skills Officers and S106 Monitoring Officers. Develop, implement, and manage Employment & Skills Plans in line with planning conditions and contractual requirements.

We are recruiting for an experienced Neighbourhood Manager to join a busy Housing Service within a London Housing Provider. This is an excellent opportunity to lead a team delivering high-quality neighbourhood and tenancy management services, ensuring residents receive a responsive, customer-focused service while maintaining safe, clean and well-managed communities. Location: London Contract: Temporary Pay Rate: 30.00 - 31.70 per hour PAYE 300 per day Umbrella Working Pattern: Hybrid Reporting to the Head of Housing , you will lead a team of Neighbourhood & Officers and a Housing Coordinator, driving performance, regulatory compliance and continuous service improvement across your housing patch. This role is ideal for an experienced housing professional with strong leadership skills and a proven track record in tenancy management, neighbourhood services and resident engagement. Key Responsibilities As Neighbourhood Manager, you will: Lead and manage a team delivering high-quality neighbourhood and tenancy management services . Ensure excellent customer service and resident satisfaction across homes. Oversee tenancy management, estate management, anti-social behaviour (ASB), safeguarding and community engagement . Manage complex tenancy cases , including enforcement action , legal proceedings and possession cases where required. Ensure compliance with housing legislation , council policies and the Regulator of Social Housing Consumer Standards. Monitor team performance through KPIs, service standards and performance indicators, implementing improvement plans where necessary. Lead estate inspections , identify environmental improvements and work with internal teams to resolve issues. Manage voids, tenancy sign-ups and allocations to minimise turnaround times. Ensure Fire Risk Assessment actions and health & safety recommendations are completed within required timescales. Build strong relationships with residents, contractors, elected members and external partners including Police, Health Services and community organisations. Produce performance reports and provide updates to senior management. Support service transformation and continuous improvement initiatives across the Housing Service. Essential Experience Experience managing neighbourhood or housing management services within a Local Authority or Housing Association. Strong knowledge of tenancy management, neighbourhood management and housing legislation. Experience managing Anti-Social Behaviour (ASB) cases and complex tenancy issues. Proven experience leading, motivating and developing high-performing teams. Strong understanding of estate management and resident engagement. Experience managing complaints and improving customer satisfaction. Ability to interpret housing legislation and ensure regulatory compliance. Excellent communication, negotiation and stakeholder management skills. Strong report writing, analytical and organisational skills. Experience working within a performance-driven environment. Key Skills Neighbourhood Management, Tenancy Management, Housing Management, Estate Management, Anti-Social Behaviour (ASB), Resident Engagement, Complaints Resolution, Performance Management, Regulatory Compliance, Fire Safety Compliance, Safeguarding, Partnership Working, Service Improvement, Leadership & Staff Management Qualifications Degree or equivalent professional experience. Level 4 Housing Qualification (or willingness to work towards one) is desirable. Why Apply? This is an excellent opportunity to join a forward-thinking Housing Service where you'll play a key leadership role in delivering outstanding neighbourhood services, improving resident satisfaction and creating safer, stronger communities. You'll have the opportunity to influence service delivery, lead change and make a genuine difference to residents across the borough. If you're an experienced Neighbourhood Manager with a strong background in housing management and a passion for delivering excellent services, we'd love to hear from you. Apply today!

We are recruiting for an experienced Neighbourhood Manager to join a busy Housing Service within a London Housing Provider. This is an excellent opportunity to lead a team delivering high-quality neighbourhood and tenancy management services, ensuring residents receive a responsive, customer-focused service while maintaining safe, clean and well-managed communities. Location: London Contract: Temporary Pay Rate: £30.00 - £31.70 per hour PAYE 300 per day Umbrella Working Pattern: Hybrid Reporting to the Head of Housing , you will lead a team of Neighbourhood & Officers and a Housing Coordinator, driving performance, regulatory compliance and continuous service improvement across your housing patch. This role is ideal for an experienced housing professional with strong leadership skills and a proven track record in tenancy management, neighbourhood services and resident engagement. Key Responsibilities As Neighbourhood Manager, you will: Lead and manage a team delivering high-quality neighbourhood and tenancy management services . Ensure excellent customer service and resident satisfaction across homes. Oversee tenancy management, estate management, anti-social behaviour (ASB), safeguarding and community engagement . Manage complex tenancy cases , including enforcement action , legal proceedings and possession cases where required. Ensure compliance with housing legislation , council policies and the Regulator of Social Housing Consumer Standards. Monitor team performance through KPIs, service standards and performance indicators, implementing improvement plans where necessary. Lead estate inspections , identify environmental improvements and work with internal teams to resolve issues. Manage voids, tenancy sign-ups and allocations to minimise turnaround times. Ensure Fire Risk Assessment actions and health & safety recommendations are completed within required timescales. Build strong relationships with residents, contractors, elected members and external partners including Police, Health Services and community organisations. Produce performance reports and provide updates to senior management. Support service transformation and continuous improvement initiatives across the Housing Service. Essential Experience Experience managing neighbourhood or housing management services within a Local Authority or Housing Association. Strong knowledge of tenancy management, neighbourhood management and housing legislation. Experience managing Anti-Social Behaviour (ASB) cases and complex tenancy issues. Proven experience leading, motivating and developing high-performing teams. Strong understanding of estate management and resident engagement. Experience managing complaints and improving customer satisfaction. Ability to interpret housing legislation and ensure regulatory compliance. Excellent communication, negotiation and stakeholder management skills. Strong report writing, analytical and organisational skills. Experience working within a performance-driven environment. Key Skills Neighbourhood Management, Tenancy Management, Housing Management, Estate Management, Anti-Social Behaviour (ASB), Resident Engagement, Complaints Resolution, Performance Management, Regulatory Compliance, Fire Safety Compliance, Safeguarding, Partnership Working, Service Improvement, Leadership & Staff Management Qualifications Degree or equivalent professional experience. Level 4 Housing Qualification (or willingness to work towards one) is desirable. Why Apply? This is an excellent opportunity to join a forward-thinking Housing Service where you'll play a key leadership role in delivering outstanding neighbourhood services, improving resident satisfaction and creating safer, stronger communities. You'll have the opportunity to influence service delivery, lead change and make a genuine difference to residents across the borough. If you're an experienced Neighbourhood Manager with a strong background in housing management and a passion for delivering excellent services, we'd love to hear from you. Apply today!

Connect2Luton are excited to recruit a Mobile Home and Traveller Site Officer on behalf of Luton Borough Council. Main purpose of position: This specialist post will provide a single point of contact on behalf of the council in relation to all matters involving the Mobile Home and Traveller community which includes a diverse area covering individual support, site management, transit site provision, awareness training, community engagement and advising on related legislation and guidance. The postholder will be responsible for the delivery of effective and highly efficient management of the mobile home and traveller sites. This will include management of licenses, communal areas ensuring that internal and external communal areas are kept clean, free of rubbish, are well maintained and are safe for residents and other customers in line with specification. The postholder is responsible for the fair allocation of plots and act as the liaison between the council and the community. Co-ordinate the council's responsibilities in relation to unauthorised encampments which involves site visits, welfare assessments, provision of services, dealing with any community tensions from local residents and evidence preparation for legal purposes. Provide advice and assistance to private land owners and other stakeholders in relation to encampments on private land. Ensure the council meets its legal obligations in relation to the provision of the council Mobile Home and Traveller sites. You will be responsible to: Carry out proactive monitoring of internal and external communal areas, and services provided to assist in meeting of service standards, statutory obligations, health and safety, fire safety, performance targets, customer satisfaction and value for money. Act as eyes and ears on the site and build good working relationships with residents. Ensure the highest quality of authorised local authority travellers' sites by undertaking investigations, inspections and enforcement activities in response to complaints and enquiries, ensuring that government and council policies, objectives, plans, priorities and legislation are successfully implemented. To act as the single point of contact for the public, Members, Police, business owners, partner agencies, staff, etc. in respect of all council matters relating to the mobile home and traveller community. Undertake visits, inspections and audits; maintain accurate and timely records and ensure that license conditions are kept to at all times. Ensure that plots are brought to standard where issues are identified in audits and other visits working with other services, e.g. BTS, Children's Services and Adult Social Care as and when necessary. Take all appropriate action to enforce the license including the prevention of housing fraud. For all legal action as necessary take and prepare statements, prepare and serve notices for court, attend court hearings and carry out evictions. In a 'supporting people' role provide an advocacy and supporting role to mobile home and traveller individuals and communities. This involves support, advice and representation in relation to accessing services to which they are entitled including benefits, education, DWP claims, housing, health and welfare matters, etc. Work collaboratively and in partnership with other relevant internal council and external services (ASC, Children's, NHS and VCSE etc.) to provide a holistic and multi-disciplinary approach to tenancy support for high-risk cases, including people with multiple complex needs i.e. hoarding, mental health, substance misuse, domestic abuse etc. and hold and manage a case list taking the appropriate actions when necessary. Ensure that safeguarding alerts are made where necessary. Facilitate and develop appropriate consultation between the council and the Traveller community in the borough, ensuring that there is effective liaison between the community and the various agencies working in Ensure that notice and terminations are managed efficiently with a view to minimise rent loss. Manage the waiting list, terminations and sales in line with council policy. Complete sign-ups. Link into Tenant Participation, Green and Clean, BTS and other housing services as required. Skills and Experience: Knowledge and experience of the housing sector, ideally with experience of managing Mobile Home, Gypsy and Travellers services and sites Experience in implementing housing management practices such as allocation of accommodation/pitches, void management, tenancy management, customer involvement, neighbourhood management and anti-social behaviour Able to communicate effectively, and politely, in writing and verbally, with a range of people, including customers, internal colleagues and external agencies. Represent the service at internal and external meetings and maintain and build positive relationships Able to provide complex technical advice, offer realistic solutions to routine and complex technical issues and deal professionally with matters within the working remit Able to manage challenging and complex situations with strong negotiation and influencing skills In depth knowledge of current housing legislation, regulations and practice including detailed knowledge of housing issues, needs and operations In depth knowledge of housing management, welfare reform, benefits, debt and counselling and supporting and sustaining tenancies Full driving license with business insurance and access to own car or be able to travel around Luton and surrounding areas About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

Sheltered Housing Officer Location: Newham Hourly Rate: 18.92 per hour PAYE or 24.63 per hour Umbrella Contract: 3 months initially Are you passionate about supporting older people and vulnerable adults to live independently, safely and with dignity? We are looking for a compassionate, proactive and customer-focused Sheltered Housing Officer to join our dedicated Sheltered Housing Team. This is an incredibly rewarding role where you will provide practical and emotional support to residents, helping them maintain their independence while ensuring their health, wellbeing and safety needs are met. Working closely with residents, families, healthcare professionals and partner agencies, you will play a key role in creating supportive and thriving communities within our sheltered housing schemes. About the Role As a Sheltered Housing Officer, you will be responsible for delivering a high-quality housing support service to older, disabled and vulnerable residents across our sheltered housing schemes. You will build positive relationships with residents, carry out welfare checks, provide guidance on benefits and budgeting, respond to emergencies, and help maintain a safe and welcoming environment for all. The role involves working independently and requires a flexible approach to meet the needs of the service. Key Responsibilities Carry out regular welfare visits and wellbeing checks with residents. Monitor and update resident information using Telecare and housing management systems. Support residents with benefit applications, financial wellbeing and access to additional support services. Conduct inspections of tenanted and void properties and report repairs or tenancy breaches. Respond to emergency alarm activations and coordinate appropriate assistance. Support residents during illness, emergencies and difficult life events. Complete support plans, reviews, risk assessments and emergency evacuation plans. Promote health and safety compliance, including fire safety procedures. Encourage resident engagement through social activities and community events. Build effective partnerships with health professionals, social care teams, emergency services and community organisations. Maintain the security and smooth operation of sheltered housing schemes. Ensure communal areas remain clean, safe and welcoming. About You We're looking for someone who is resilient and committed to delivering excellent customer service. You will have: Essential Experience Experience working within a sheltered housing, supported housing or similar environment. Experience supporting vulnerable adults, older people or individuals with disabilities. Experience using computerised systems and Microsoft Office applications. Essential Skills Excellent communication and interpersonal skills. Strong administrative and record-keeping abilities with great attention to detail. Ability to work independently and manage competing priorities. Ability to handle sensitive situations with empathy, professionalism and discretion. Strong customer service skills and the ability to build relationships with people from diverse backgrounds. Confidence in responding calmly and effectively during emergencies. Personal Qualities Compassionate and empathetic approach. Professional and approachable manner. Ability to work well under pressure. Flexible and adaptable attitude. Apply Today If you are passionate about supporting older and vulnerable residents to live independently and want to make a meaningful contribution to your local community, we would love to hear from you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Annual salary: up to £29,856.80 Housing Support Officer Location: Belfast Salary up to £29,856.80 per annum Including company vehicle and fuel card or £3,500 company car allowance Contract: Full time - Permanent, 40hrs per week, Monday to Friday Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. About the Role: We are looking for a Housing Support Officer to join our expanding team. This rewarding role focuses on supporting asylum seekers through their right-to-work application process with the Home Office. You will provide both practical and emotional support, address safeguarding and welfare needs, monitor wellbeing, and keep accurate records for compliance. Every day is different, and while the role can be challenging, it is also highly rewarding for someone who is resilient, empathetic, and people focused This role is responsible for delivering a high-quality housing management and support service to service users, combining property management with person-centred support. The post holder will manage a portfolio of homes within an assigned region, ensuring properties are maintained to contractual standards while safeguarding the welfare and wellbeing of all service users. The role involves coordinating move-ins, move-outs, voids and inspections, monitoring compliance with key performance indicators, and identifying and managing risks. Through regular assessments and engagement, the post holder will identify service users' support needs, provide advice and assistance, and work collaboratively with internal teams, external agencies, care providers and community organisations to ensure appropriate support is in place. The role requires cultural awareness, professional boundaries, resilience, accurate record keeping, performance reporting, and a flexible approach, including supporting colleagues and undertaking ad hoc projects as required. Role Criteria: Support asylum seekers throughout their application process, ensuring welfare and safeguarding needs are met Provide practical and emotional support to individuals and families Identify needs and put in place support packages to promote independence Work with vulnerable and diverse client groups, including those with mental health needs or challenging behaviours Carry out risk assessments and maintain accurate records for audits and compliance Communicate effectively with colleagues, service users, local authorities, and partner organisations Maintain professional boundaries while being approachable, empathetic, and supportive Work independently, showing resilience and initiative Flexible and willing to travel between sites Hold a full UK driving licence Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Vehicle and Fuel Card Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact: Beth Dunford url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

GBR Recruitment Ltd are proudly working in exclusive partnership with a fantastic Huntingdon based charity, recruiting for a permanent part time Grants Officer to head up the end to end management of all grant applications, right from the initial grant request, to application review, all the way through to the final grant award / approval, supporting both local Huntingdonshire based individuals & other local organisations that are in need of help to achieve their goals. This is a wonderful opportunity for a super organised office administrator, coordinator or business support professional who has knowledge of the UK benefits system & who can pull together various key documents to compile reports & to present individual grant cases to the board of Trustee's with all the information required to hand. This is an ideal opening for someone with previous Charity / NFP experience, for someone who wants to support others in need & to give back to their local Huntingdon community. The role is a permanent part time opportunity, working from 10am to 3pm (20 hours in total per week, 5 hours per day) working Monday to Thursday each week. Ideal for someone wanting work around school hours, someone semi-retired, or someone just looking for reduced hours. Sound like you? then read on . Duties: Manage the grant application process from initial enquiry through to Trustee decision and award. Provide a confidential, empathetic and professional service to applicants, partner organisations and professionals. Assess grant applications against the Trust's eligibility criteria, policies and charitable objectives. Conduct financial assessments and means testing for individual applicants, reviewing income, expenditure and supporting evidence. Liaise with applicants to obtain additional information and supporting documentation where required. Carry out applicant interviews by telephone, at the Trust office or through site visits where appropriate. Prepare clear, accurate and impartial reports and recommendations for Trustee meetings. Attend monthly Trustee meetings (outside of usual working hours) to present applications and answer questions where required. Notify applicants of Trustee decisions and ensure all correspondence is completed promptly. Process grant awards, purchase goods and services, raise payment requests and maintain accurate financial records. Maintain accurate records on the Trust's grant management database, ensuring compliance with GDPR and data protection requirements. Assist with monitoring the impact of grants and gathering case studies where appropriate. Identify safeguarding or welfare concerns and work appropriately with partner agencies where necessary. Develop positive relationships with local voluntary organisations, schools, health professionals and statutory agencies to improve awareness of the Trust's support. Promote the Trust's grants through outreach activities, presentations and community engagement. Support the administration of the Trust's educational, school and organisational grant programmes. General office support and administration Supporting the CEO with other tasks Attributes: Strong office administrator / coordinator or business support professional Strong knowledge of the UK's benefit system & individuals rights Previous Charity / NFP experience is highly beneficial Knowledge of how grants work would be beneficial but not a must Empathy to deal with those less fortunate A passion for giving back Able to commit to 10am to 3pm, Monday to Thursday Apply today! Interviews to take place immediately for the right applicant/s

GBR Recruitment Ltd are proudly working in exclusive partnership with a fantastic Huntingdon based charity, recruiting for a permanent part time Grants Officer to head up the end to end management of all grant applications, right from the initial grant request, to application review, all the way through to the final grant award / approval, supporting both local Huntingdonshire based individuals & other local organisations that are in need of help to achieve their goals. This is a wonderful opportunity for a super organised office administrator, coordinator or business support professional who has knowledge of the UK benefits system & who can pull together various key documents to compile reports & to present individual grant cases to the board of Trustee's with all the information required to hand. This is an ideal opening for someone with previous Charity / NFP experience, for someone who wants to support others in need & to give back to their local Huntingdon community. The role is a permanent part time opportunity, working from 10am to 3pm (20 hours in total per week, 5 hours per day) working Monday to Thursday each week. Ideal for someone wanting work around school hours, someone semi-retired, or someone just looking for reduced hours. Sound like you? then read on . Duties: Manage the grant application process from initial enquiry through to Trustee decision and award. Provide a confidential, empathetic and professional service to applicants, partner organisations and professionals. Assess grant applications against the Trust's eligibility criteria, policies and charitable objectives. Conduct financial assessments and means testing for individual applicants, reviewing income, expenditure and supporting evidence. Liaise with applicants to obtain additional information and supporting documentation where required. Carry out applicant interviews by telephone, at the Trust office or through site visits where appropriate. Prepare clear, accurate and impartial reports and recommendations for Trustee meetings. Attend monthly Trustee meetings (outside of usual working hours) to present applications and answer questions where required. Notify applicants of Trustee decisions and ensure all correspondence is completed promptly. Process grant awards, purchase goods and services, raise payment requests and maintain accurate financial records. Maintain accurate records on the Trust's grant management database, ensuring compliance with GDPR and data protection requirements. Assist with monitoring the impact of grants and gathering case studies where appropriate. Identify safeguarding or welfare concerns and work appropriately with partner agencies where necessary. Develop positive relationships with local voluntary organisations, schools, health professionals and statutory agencies to improve awareness of the Trust's support. Promote the Trust's grants through outreach activities, presentations and community engagement. Support the administration of the Trust's educational, school and organisational grant programmes. General office support and administration Supporting the CEO with other tasks Attributes: Strong office administrator / coordinator or business support professional Strong knowledge of the UK's benefit system & individuals rights Previous Charity / NFP experience is highly beneficial Knowledge of how grants work would be beneficial but not a must Empathy to deal with those less fortunate A passion for giving back Able to commit to 10am to 3pm, Monday to Thursday Apply today! Interviews to take place immediately for the right applicant/s

Community Safety Enforcement Officer 18.85 per hour Grade 6 6 Positions Available Locations: Wolverhampton City Centre (3 posts) and Bentley Bridge (3 posts) Help Keep Wolverhampton Safe We are looking for proactive, confident and community-focused individuals to join our Community Safety Team as Community Safety Enforcement Officers. This is an exciting opportunity to play a vital role in creating safer, more welcoming public spaces across Wolverhampton. You will be a visible presence in some of the city's busiest locations, engaging with residents, businesses and visitors, preventing anti-social behaviour and supporting community wellbeing. If you enjoy working with people, are confident handling challenging situations, and want to make a positive difference in your local community, we'd love to hear from you. Working Pattern This role operates on a 3-week rotating shift pattern , working 28 hours per week : Week 1 Wednesday to Friday 12:00pm to 7:00pm Week 2 Wednesday to Saturday 2:00pm to 9:00pm Week 3 Tuesday, Friday and Sunday 11:00am to 7:00pm About the Role As a Community Safety Enforcement Officer, you will provide a highly visible presence in areas vulnerable to anti-social behaviour, offering reassurance and support to local communities. You will engage positively with members of the public, retailers, partner agencies and community groups to deter anti-social behaviour, gather intelligence and help create safer environments. A key aspect of the role involves supporting and enforcing Public Space Protection Orders (PSPOs). Through education, engagement and enforcement, you will encourage compliance with these orders and take appropriate action where ongoing breaches occur, including issuing Community Protection Warnings, Community Protection Notices and Fixed Penalty Notices where necessary. Working closely with partners including the Police, Business Improvement Districts, local businesses and voluntary organisations, you will contribute directly to Wolverhampton's commitment to community safety. Key Responsibilities Conduct high-visibility patrols in key locations across the city. Engage with residents, businesses, visitors and community groups to provide reassurance and address concerns. Support the enforcement of Public Space Protection Orders across the city. Investigate reports of anti-social behaviour and use delegated enforcement powers where appropriate. Issue warnings, notices and Fixed Penalty Notices in line with legislation and Council procedures. Gather, prepare and present evidence to support enforcement action. Work in partnership with Police, Business Improvement Districts and other stakeholders to tackle anti-social behaviour. Signpost individuals, particularly young people, towards positive activities, services and support programmes. Manage conflict professionally and build positive relationships within the community. Deliver community safety advice and promote prevention initiatives. Support city-wide campaigns, operations and community safety projects. Maintain accurate records and ensure compliance with GDPR and data protection requirements. Contribute to service improvements and performance targets. What We're Looking For Successful candidates will be: Confident communicators with strong interpersonal skills. Comfortable engaging with a wide range of people and communities. Able to remain calm and professional when dealing with difficult or challenging situations. Passionate about improving community safety and wellbeing. Capable of working independently and as part of a team. Committed to delivering excellent customer service and positive outcomes for residents and businesses. Able to maintain accurate records and work within legislative and procedural frameworks. Experience in community safety, enforcement, security, policing, customer service, housing, youth engagement or a related field would be beneficial, although transferable skills and the right attitude are equally important. Why Join Us? At the City of Wolverhampton Council, you'll be part of a team dedicated to making a real difference to people's lives. You'll have opportunities for training, development and continuous professional growth while contributing to safer, stronger communities across the city. The Council is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. As a Corporate Parent, the Council is committed to providing the best possible care and support for children and young people in care and care leavers. Make a difference where it matters most. Apply today and help keep Wolverhampton a safe and welcoming city for everyone.

Your new company Due to the partnership between Hays and Birmingham City Council, we are looking to recruit a Sheltered Housing Support Officer to support residents living in sheltered housing across the city. Being the largest leading local authority in the whole of Europe, Birmingham City Council are renowned for their expertise in public services and endless opportunities. Birmingham City Council provides the city's residents with a number of services to ensure stability within citizens' daily lives. Your new role Birmingham City Council is seeking a compassionate, proactive and customer-focused Sheltered Housing Support Officer to join our Housing and Communities Team. This rewarding role supports older and vulnerable residents living within sheltered housing schemes, helping them maintain their independence, wellbeing and quality of life within a safe and secure environment.As a Sheltered Housing Support Officer, you will build positive relationships with residents, provide practical housing-related support, coordinate services, and work closely with colleagues, families and partner agencies to ensure residents receive the help they need. Experience of supporting residents in sheltered housing and enabling independent living is a key aspect of the role.Your main responsibilities will include: Providing day-to-day support to residents living in sheltered housing schemes. Carry out wellbeing checks and welfare visits to ensure residents remain safe and supported. Develop support plans and assist residents in accessing appropriate services and community resources. Act as a key point of contact for residents, relatives, carers and external agencies. Monitor tenancy-related issues and work collaboratively with housing management teams. Promote independence, dignity, choice and inclusion for all residents. Identify safeguarding concerns and take appropriate action in line with Council policies and procedures. Maintain accurate records, reports and case notes. Organise resident meetings, wellbeing activities and community engagement initiatives. Respond appropriately to emergencies and support residents during challenging situations. What you'll need to succeed To be successful in this role, you will need to have experience working within sheltered housing, housing support, adult social care or a similar customer-focused environment, with a genuine commitment to supporting vulnerable adults to live independently. You will be an empathetic and approachable professional with excellent communication and interpersonal skills, capable of building positive relationships with residents, families, colleagues and external partners. You will have a good understanding of safeguarding, health and safety, equality and diversity, and be confident working collaboratively with health, social care and community organisations. Strong organisational skills, the ability to manage competing priorities and experience using Microsoft Office and electronic record management systems are essential. Most importantly, you will be passionate about delivering high-quality support services that promote independence, wellbeing and dignity for older and vulnerable residents. As this role does involve travelling across the city, you will need to have a full, clean driving licence and access to your own car (mileage expenses will be paid). What you'll get in return You will be paid a competitive hourly rate and have a guaranteed long-term, full-time for a minimum of 4 months, with further opportunities for permanent opportunities. As a Hays contractor, you will have a dedicated consultant who will support you throughout the recruitment process as well as whilst you are at work. You will be given access to our training platform, where you can assign yourself to free online training to enhance your own skills. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Annual salary: up to £29,856.80 Housing Support Officer Location: Hawick Salary up to £29,856.80 per annum Including company vehicle and fuel card or £3,500 company car allowance Contract: Full time - Permanent, 40hrs per week, Monday to Friday Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. About the Role: We are looking for a Housing Support Officer to join our expanding team. This rewarding role focuses on supporting asylum seekers through their right-to-work application process with the Home Office. You will provide both practical and emotional support, address safeguarding and welfare needs, monitor wellbeing, and keep accurate records for compliance. Every day is different, and while the role can be challenging, it is also highly rewarding for someone who is resilient, empathetic, and people focused This role is responsible for delivering a high-quality housing management and support service to service users, combining property management with person-centred support. The post holder will manage a portfolio of homes within an assigned region, ensuring properties are maintained to contractual standards while safeguarding the welfare and wellbeing of all service users. The role involves coordinating move-ins, move-outs, voids and inspections, monitoring compliance with key performance indicators, and identifying and managing risks. Through regular assessments and engagement, the post holder will identify service users' support needs, provide advice and assistance, and work collaboratively with internal teams, external agencies, care providers and community organisations to ensure appropriate support is in place. The role requires cultural awareness, professional boundaries, resilience, accurate record keeping, performance reporting, and a flexible approach, including supporting colleagues and undertaking ad hoc projects as required. Role Criteria: Support asylum seekers throughout their application process, ensuring welfare and safeguarding needs are met Provide practical and emotional support to individuals and families Identify needs and put in place support packages to promote independence Work with vulnerable and diverse client groups, including those with mental health needs or challenging behaviours Carry out risk assessments and maintain accurate records for audits and compliance Communicate effectively with colleagues, service users, local authorities, and partner organisations Maintain professional boundaries while being approachable, empathetic, and supportive Work independently, showing resilience and initiative Flexible and willing to travel between sites Hold a full UK driving licence Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Vehicle and Fuel Card Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact: Beth Dunford url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Communications & Liaison Officer Location: Wirral Salary: Up to 45,000 DOE Working Pattern: Hybrid Working (3 days office / 2 days home) We are seeking an enthusiastic and relationship-focused Communications & Liaison Officer to join a growing Marketing team. This is an exciting opportunity for a communications professional who enjoys building relationships, coordinating events, creating engaging content, and promoting meaningful initiatives. The successful candidate will play a key role in strengthening relationships with clients, charity partners, and external stakeholders while supporting the wider communications strategy. Working closely with marketing, internal communications, and legal teams, you will help raise the businesses profile, enhance stakeholder engagement, and ensure key messages are communicated effectively across multiple channels. Key Responsibilities Coordinate and support client, charity, networking, and internal events, ensuring successful delivery and a positive attendee experience. Build and maintain strong relationships with clients, charity partners, and key stakeholders. Act as a point of contact for external organisations and support partnership activities. Work closely with the Marketing Executive and Internal Communications team to ensure consistent messaging across all channels. Identify opportunities to promote the firm's people, achievements, campaigns, and community initiatives. Create engaging content for social media, websites, newsletters, and other communications platforms. Support and develop the firm's social media presence by creating content and increasing audience engagement. Assist with internal and external communications to keep colleagues, clients, and stakeholders informed. Collaborate with legal teams to develop thought leadership content, case studies, and client success stories. Ensure all communications align with the firm's brand, values, and regulatory requirements. Support Corporate Social Responsibility (CSR) initiatives and charitable partnerships, helping to maximise community impact. Monitor and report on the effectiveness of communications, events, and engagement activities. Key Skills & Experience Must have previous experience working in similar senior communications, marketing, public relations role. Excellent written and verbal communication skills. Strong relationship-building and stakeholder management abilities. Experience coordinating events and managing multiple projects simultaneously. Content creation experience across digital and social media platforms. Good understanding of social media and digital marketing best practices. Highly organised with strong attention to detail. Creative, proactive, and able to identify opportunities to increase engagement and brand awareness. Ability to work collaboratively with a range of internal and external stakeholders. Proficiency in Microsoft Office and marketing or social media management tools. Experience within legal, professional services, agency or a regulated environment would be advantageous. Company Benefits Salary up to 45,000 depending on experience Hybrid working model (3 days office / 2 days home) 23 days holiday plus bank holidays Income Protection Dental Plan Critical Illness Cover Death in Service Benefit Employee Assistance Programme Pension Scheme Excellent opportunities for career development and progression

Rough Sleeper Services Commissioning Officer Location: Hybrid Working- Hove, BN3 (with travel to other sites as required) Rate: 25.00 per hour Contract: ASAP Start - Mid February 2027 Hours: Full Time- 35 hours per week The Opportunity We are seeking an experienced Rough Sleeper Services Commissioning Officer to support a key local authority homelessness programme focused on improving outcomes for rough sleepers and single homeless individuals requiring support and accommodation. This is an excellent opportunity for a commissioning professional who can work independently, engage senior stakeholders, and drive commissioning projects within a challenging but rewarding environment. The successful candidate will play a pivotal role in ensuring services are person-centred, outcomes-focused, financially sustainable, and responsive to the needs of vulnerable residents. Key Responsibilities The role will focus on commissioning, performance management, and quality improvement across homelessness and rough sleeper services, including: Commissioning & Service Development Lead and support commissioning and recommissioning projects. Review and develop service specifications and commissioning intentions. Conduct options appraisals and develop business cases and project plans. Develop innovative services and sustainable markets that improve outcomes for homeless individuals. Work collaboratively with Housing, Adult Social Care, Health partners, providers, and the voluntary sector. Performance & Contract Management Monitor commissioned services and contract performance. Ensure robust performance frameworks and improvement plans are in place. Analyse and report on service performance and statutory returns. Support consultation and stakeholder engagement activities. Develop meaningful KPIs and performance measures. Quality Improvement Lead quality assurance and service improvement initiatives. Work with providers to develop and implement improvement plans. Oversee service quality monitoring across supported housing provision. Support safeguarding activities, investigations, and service improvement actions. Promote partnership working across Housing, Health, Adult Social Care, and external agencies. Essential Experience We are looking for candidates with substantial commissioning experience within: Housing/ Homelessness Supported Accommodation Public Health Adult Social Care Other related Local Authority services You will need experience in: Leading commissioning projects independently Service redesign and market development Contract and performance management Working within local authority governance and decision-making frameworks Desirable Experience Knowledge of the Homelessness Reduction Act, Care Act, Better Care Fund/Plan, and related legislation. Experience working within homelessness or rough sleeper services. Why Apply? This is an opportunity to make a massive difference in the lives of vulnerable people whilst helping shape services that support the local community's ambition to eradicate rough sleeping. You will work alongside senior leaders, service providers, and strategic partners to deliver lasting improvements across homelessness services. Apply today for an immediate start and the chance to contribute to a high-profile programme running through to February 2027. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Housing and Resident Engagement Officer Watford, Hertfordshire Full-time Up to 33,000 + Benefits Are you passionate about delivering excellent resident services and creating positive communities? Sellick Partnership is collaborating with a growing housing and support provider seeking a proactive Housing & Resident Engagement Officer to join their team This is a varied and rewarding role where you'll act as the key link between residents, housing teams and support providers, ensuring residents feel heard, supported and engaged. As a Housing and Resident Engagement Officer your role will involve: Building positive relationships with residents across a portfolio of housing services Coordinating resident engagement activities, meetings and forums Managing complaints and compliments through to resolution Responding to reports of anti-social behaviour and working towards effective outcomes Supporting tenancy management activity, including warnings and possession processes Producing resident communications, newsletters and engagement materials Working closely with care providers, local authorities and partner agencies Maintaining accurate housing records and resident information Analysing resident feedback and performance data to identify service improvements About you: Experience within supported housing or working with vulnerable tenants Knowledge of housing legislation and tenancy law What's on Offer at this Housing organisation: Opportunity to make a genuine impact on resident experience Diverse role combining engagement, housing and community-focused responsibilities Supportive and collaborative working environment Career development opportunities within a growing organisation This opportunity would suit an experienced Housing Officer, Scheme Manager, Supported Housing Officer or Resident Services professional looking for a role with a broad remit across community engagement, tenancy support and resident wellbeing. If you are interested in working as Housing and Resident Liaison Officer, please click "apply now." For a confidential discussion, please contact Ebony Simpson at Sellick Partnership in the Derby Office today. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

Annual salary: up to £29,856.80 Housing Support Officer Location: We have various roles across Aberdeen and Aberdeenshire Salary up to £29,856.80 per annum Including company vehicle and fuel card or £3,500 company car allowance Contract: Full time - Permanent, 40hrs per week, Monday to Friday There is an expectation that any candidates will need to undertake OOH duties. This will be for 1 week out of 12. This includes being on 'standby'. This is paid at £30 per weekday and £50 weekend day. There may be a requirement to attend properties or/and service users during OOH. This is paid at x 1.5 Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. About the Role: We are looking for a Housing Support Officer to join our expanding team. This rewarding role focuses on supporting asylum seekers through their right-to-work application process with the Home Office. You will provide both practical and emotional support, address safeguarding and welfare needs, monitor wellbeing, and keep accurate records for compliance. Every day is different, and while the role can be challenging, it is also highly rewarding for someone who is resilient, empathetic, and people focused This role is responsible for delivering a high-quality housing management and support service to service users, combining property management with person-centred support. The post holder will manage a portfolio of homes within an assigned region, ensuring properties are maintained to contractual standards while safeguarding the welfare and wellbeing of all service users. The role involves coordinating move-ins, move-outs, voids and inspections, monitoring compliance with key performance indicators, and identifying and managing risks. Through regular assessments and engagement, the post holder will identify service users' support needs, provide advice and assistance, and work collaboratively with internal teams, external agencies, care providers and community organisations to ensure appropriate support is in place. The role requires cultural awareness, professional boundaries, resilience, accurate record keeping, performance reporting, and a flexible approach, including supporting colleagues and undertaking ad hoc projects as required. Role Criteria: A genuine passion for supporting people from diverse backgrounds and helping them build independence and confidence Strong empathy, compassion and the ability to provide practical and emotional support to individuals and families The resilience and emotional intelligence to work with people who may be facing complex challenges, including mental health concerns or difficult circumstances Excellent communication and interpersonal skills, with the ability to build positive relationships with service users, colleagues and partner agencies Sound judgement and the ability to identify risks, maintain professional boundaries and act with integrity Strong organisational skills, with the ability to keep accurate records and work in line with safeguarding and compliance requirements The confidence to work independently, take initiative and adapt to changing situations A flexible approach and willingness to travel between sites when required A full UK driving licence Experience of working with vulnerable people, asylum seekers, housing support services or safeguarding would be advantageous, but we are primarily looking for individuals with the right personal attributes, values and commitment to supporting others. Full training will be provided. Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Vehicle and Fuel Card Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact: Beth Dunford url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Annual salary: up to £29,856.80 Resident Welfare Officer Location: Birkenhead / Liverpool - Field based Salary up to £29,856.80 per annum plus £3,500 car allowance Contract: Full time, Permanent, 40 hours per week, Monday to Friday, 8.30am - 5pm. Expected to be on patch by 8.30am Exception to take part in the OOH rota. 1 in 7 weeks covering Monday to Monday About the Role Mears Housing Management is seeking a Resident Welfare Officer to support the delivery of a new service designed to help vulnerable individuals avoid homelessness and transition into settled accommodation. This is a front-line role combining administrative, practical, and pastoral responsibilities. You will provide support to service users, helping them manage interim housing and access the resources they need to move forward. The role demands a balance of hands-on support and efficient case management, with a strong focus on safeguarding and service delivery. Manage your own diary and property portfolio Carry out property inspections Raise work orders for repairs (including void properties) and follow up on completed work Balance administrative responsibilities with direct support work Maintain regular contact with service users through face-to-face visits and telephone calls Encourage engagement with appointments and support services Support service users with health, finances, repairs, and the move-on process Assist with appointments and referrals, including providing fallback support where necessary Help service users find and secure appropriate accommodation Arrange food parcels and ensure access to essential resources Assess individual and family needs and identify appropriate support packages to maintain independence Contribute to a front-line team supporting vulnerable individuals, including those affected by homelessness, drug misuse, mental health challenges, trafficking, and offending histories Incident reporting where welfare concerns occur and identify any safeguarding issues Clean void properties to turn around Role Criteria: Demonstrable experience in a similar role within housing, support, or welfare services Strong communication skills with both clients and colleagues Ability to manage conflict and challenging situations effectively Proficiency in Microsoft Office and general IT competence Ability to work independently and use your own initiative Good understanding of local support services and housing pathways Strong focus on safeguarding Strong time management and ability to balance competing priorities A full UK Driving Licence (essential for travel between properties and appointments) Naturally supportive, trustworthy, empathetic, and patient approach Resilience, teamwork Strong organisational skills and attention to detail Flexible to travel across the Northeast where required Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies To drive a Mears vehicle, you must be aged over 21 have held your license over 3 months and have less than 9 points. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact: Beth Dunford url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

MB954: Public Liaison Officer Location: Inverness Salary: £35,000 - £400,000 + £5,060 Car Allowance Working Hours: Monday to Friday, 37.5 hours per week Additional Company Benefits: Exceptional Career Development Opportunities, Company Car/Car Allowance (Depending on job grade), Pension matched up to 8%, 25 days annual leave plus holiday (opportunity to buy/sell leave will be implemented from January 2026), Private medical insurance, Free 24/7 EAP Overview: First Military Recruitment is proudly working in partnership with a fantastic national construction business who are looking to recruit a Public Liaison Officer on a permanent basis due to growth based at either their Inverness depot. Duties and Responsibilities: Assist in the development and implementation of stakeholder relations plans, including databases, to support the successful delivery of projects, reviewing and updating as needed as the project progresses. Support the stakeholder engagement process by attending public drop-in events, community meetings and working groups. Produce and deliver information such as advance notice of works to local residents and businesses. Agree and maintain published site communications with the client and the site team i.e. noticeboards, hoarding and welfare facility branding/livery. Co-ordinate responses from within the project team to resolve, respond to and log all enquiries and complaints in a prompt and professional manner. Build and maintain effective relationships with stakeholders including the site project teams, head office staff and clients representatives as well as community stakeholders and the local media. Ensure company and client communications procedures are adhered to. Assist in the production of case studies and good news stories for use in bids, internal and external communications. Maintain a library of site photographs. Identify and coordinate opportunities to support community and charity initiatives in the areas close to our projects, such as school engagement, community projects and sustainability assessments. To agree and implement a proactive / positive stakeholder engagement programme/plan in conjunction with the client and collate / maintain / report monthly statistics in line with the contract KPI s; in order to maximise both engagement and KPI positive scoring throughout the project. Skills and Experience: Proven experience in stakeholder engagement or community relations within the construction, infrastructure, or engineering sectors. Extensive knowledge of community outreach, public relation strategies, and project communication. Strong organisational skills with the ability to coordinate multiple activities and responses efficiently. Excellent verbal and written communication skills tailored to diverse audiences. Ability to work collaboratively with internal teams and external stakeholders to achieve common goals. MB954: Public Liaison Officer Location: Inverness Salary: £35,000 - £400,000 + £5,060 Car Allowance Working Hours: Monday to Friday, 37.5 hours per week Additional Company Benefits: Exceptional Career Development Opportunities, Company Car/Car Allowance (Depending on job grade), Pension matched up to 8%, 25 days annual leave plus holiday (opportunity to buy/sell leave will be implemented from January 2026), Private medical insurance, Free 24/7 EAP

Your new company An established and values-driven housing provider is seeking a Community Partnership & Engagement Officer to play a key role in strengthening tenant engagement, improving customer satisfaction, and ensuring residents have a meaningful voice in service delivery. With a strong commitment to community wellbeing, inclusion, and housing excellence, this organisation provides affordable housing and support services across the West Midlands and works closely with residents, partners, and stakeholders to create thriving communities. Your new role As the Community Partnership & Engagement Officer, you will lead on tenant engagement, resident involvement, and customer satisfaction initiatives across the organisation. Working closely with operational teams, senior leaders, tenant groups, and external partners, you will ensure residents are actively involved in shaping services and influencing key decisions.Key responsibilities will include: Leading the delivery of customer engagement strategies and resident involvement programmes. Facilitating tenant panels, scrutiny groups, forums, and engagement events. Monitoring and evidencing compliance with Consumer Standards, Tenant Satisfaction Measures (TSMs), and Housing Ombudsman requirements. Producing reports, surveys, annual tenant reports, and impact assessments. Managing customer feedback, complaints monitoring, and service improvement initiatives. Building strong partnerships with community organisations, stakeholders, and external agencies. Supporting the development of staff training relating to customer engagement and tenant participation. Line managing a Community Partnership & Engagement Assistant. Representing the organisation at meetings, forums, and community events across the region. What you'll need to succeed To be successful in this role, you will have: Experience working within social housing, community engagement, customer involvement, or a related sector. Strong knowledge of tenant engagement, customer satisfaction, and resident participation principles. Experience producing reports, analysing performance information, and presenting findings to a range of stakeholders. Previous experience managing or supervising staff. Excellent stakeholder management and relationship-building skills. Knowledge of housing regulation, consumer standards, tenant satisfaction measures, or complaints handling frameworks. Strong communication, influencing, and organisational skills. Good digital and IT skills, including the use of social media and online engagement platforms. A full UK driving licence and access to a vehicle for business use. What you'll get in return Competitive hourly rate of between 24.00 - 28.50 per hour. Opportunity to make a genuine impact on customer experiences and service improvement. Varied and rewarding role with a mix of office, community, and stakeholder engagement activities. Supportive and collaborative working environment. Opportunity to lead on resident engagement initiatives and influence organisational strategy. Ongoing professional development and training opportunities. Flexible role with travel across the West Midlands and occasional wider UK travel. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Job title: Outreach Officer Avon and Somerset, Devon and Cornwall Reports to: Therapies Assessor and Service Manager Salary: Salary of £26,227 per annum Location: Remote with regular travel across Avon and Somerset, Devon and Cornwall Hours: Full-Time, 37.5 hours per week Post No: 2WCSOCFT1 Context of role: The Outreach Officer plays a key role in raising awareness of services, strengthening community partnerships and supporting the delivery of high-quality bereavement support activities across the region. The postholder will engage with local networks, coordinate events, and support volunteers while ensuring effective monitoring, reporting and continuous improvement. Key responsibilities: Support Service: Event Coordination and Delivery Coordinate and deliver regular community engagement activities, including; coffee mornings and support events. Organise and facilitate regular wellbeing and social activities, such as; walks or group sessions. Represent the organisation at regional events, including supporting fundraising and CYP teams when required. Co-lead on bookings and coordination of Ty Uchaf, our respite house. Awareness, Training and Engagement Lead on regional awareness training delivery for non-emergency services and community-based organisations. Deliver additional 2wish training programmes as required, including Children & Young People (CYP) and Bereavement in workplace support training. Lead awareness and advocacy activities with local support champions , including professionals within non-emergency services. Partnership and Network Development Actively engage with local bereavement networks through attendance at meetings, hosting information stands and building strong professional relationships across the region. Develop and maintain effective links with community partners to expand reach and awareness of services. Volunteer Support Act as a key local contact for volunteers. Support the recruitment, training and retention of volunteers in collaboration with the wider team. Administration, Monitoring and Reporting Maintain and take ownership of relevant systems and spreadsheets, including those used for: Event planning and delivery Marketing and communications Contact and engagement tracking Professional and family engagement records Accurately record interactions with stakeholders, including; families, professionals, champions and referral partners. Monitor and manage posts/content on Facebook family accounts. Quality Assurance and Improvement Support quality audits and contribute to continuous improvement processes. Collect and review feedback from events and training sessions to inform future development. General: To be responsible for organising own work agenda, time management and administration To keep clear and up to date records on database of activities with families and any ensuing action To promote the on-going work and continued support that 2wish can offer To work as part of a team providing support to suddenly bereaved families To work alongside support team and maintain a seamless approach to service delivery To maintain a high degree of confidentiality in accordance with the charity s policies To show respect and sensitivity for the cultural and religious beliefs of families To undertake learning opportunities and seek them out for the team To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate To attend weekend and evening community events in support of the charity as necessary Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role To contribute to the evaluation and monitoring processes to ensure effectiveness of services and activities provided Contribute on the social media platforms maintained by 2wish It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken. This role is subject to a DBS check. Person specification: Experience Experience of community engagement, outreach or partnership working Experience of coordinating services for vulnerable people Experience of working with vulnerable people, including families and/or children Experience supporting or working with volunteers and bereaved individual Knowledge Have a good understanding of bereavement and the effects of grief on bereaved individuals and their families Have a good understanding of child and adult protection issues and how to respond to safeguard effectively Understand the principles of risk assessment and risk management for bereaved individuals and their families Understand and be committed to equal opportunities and diversity issues in policy and practice Skills/Qualifications/Abilities Experience of community engagement, outreach or partnership working Strong organisational and event coordination skills Confident delivering training or group sessions Ability to build and maintain relationships with diverse stakeholders Highly effective administrative skills Personal qualities Compassionate and empathetic Solution-focused with strong problem-solving skills Committed to continuous improvement and high-quality service delivery Willingness to travel regionally and attend occasional evening or weekend events What we do for you: Salary: Starting salary of £26,227 per annum Contract type: Permanent Hours: Normal office hours are 9am 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu. Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable. Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it s auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions employer 3% and employee 5%). Mileage: A fixed rate allowance is payable for agreed mileage in accordance with our expense policy, undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s. Location: This post is hybrid based with some travel across the region you are covering, as well as the office Additional benefits for our employees: An Employee Assistance Programme, including wellbeing support Free parking on 2wish premises Free branded 2wish clothing An extra annual leave day on your birthday Incremental increase in holiday entitlement based on length of service Paid sick leave Discounts for personal purchases on 2wish Merchandise Discounted tickets to UK 2wish events for staff and family Extra holiday entitlement when taking part in 2wish overseas events Tools/equipment required for the performance of duties Reimbursement of work expenses Bright Exchange employee discounts Auto-enrolment into company contributory pension scheme after 3 months service How to apply: Please return a CV and covering letter, or a CV and two-minute video, by email. Closing date: Friday 21st August 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Only those applicants that have been shortlisted will be contacted for an interview.

Adecco are seeking an experienced and motivated Employment Specialist to join an ambitious Connect to Work programme, supporting adults facing barriers to employment to achieve positive, long-term outcomes. This is a rewarding opportunity for someone passionate about employability, social mobility and supporting individuals with complex needs into meaningful and sustainable work. Working within a supportive multi-agency environment, you will deliver high-quality Supported Employment interventions, using person-centred and trauma-informed approaches that empower people to achieve their employment goals. Employment Specialist Public Sector - Local Authority Full Time - Monday to Friday, 36 hours per week Temporary Contract - 3 months with potential extensions SO2 - 20.03 per hour PAYE / 26.08 per hour Umbrella Flexible Hybrid Working Arrangement - role involves outreach work across the boroughs of Richmond & Wandsworth IT Equipment Provided ASAP Start The Role As an Employment Specialist, you will manage a varied caseload of participants, providing tailored employment support from initial engagement through to job entry and in-work progression. You will develop strong relationships with local employers, training providers, healthcare professionals and community organisations, creating pathways into employment and accessing opportunities within both the advertised and hidden job market. The role requires a proactive and flexible approach, delivering support in community settings, virtually, and within partner organisations as needed. Key Responsibilities Deliver trauma-informed, person-centred employment support to individuals facing a range of barriers to work. Build and maintain positive relationships with employers to identify suitable vacancies and opportunities. Support participants to secure, sustain and progress in employment. Provide in-work support for individuals at risk of losing their employment. Develop and review personalised employment action plans and pathways. Deliver one-to-one and group-based employability sessions, both face-to-face and virtually. Utilise coaching tools and supported employment methodologies to help participants achieve their goals. Work collaboratively with health services, social care professionals, training providers and community partners. Develop local networks and partnerships to strengthen employment opportunities and service delivery. Maintain accurate records, reports and performance data in line with data protection and confidentiality requirements. Work towards individual and service performance targets while maintaining a high-quality participant experience. About You We are looking for someone who has: Experience in employability, welfare-to-work, supported employment, recruitment, careers guidance or a related field. Experience supporting vulnerable adults or individuals with complex barriers. A proven track record of achieving performance targets and outcomes. Excellent communication, relationship-building and motivational coaching skills. The ability to manage a diverse caseload and prioritise effectively. Strong partnership-working and stakeholder engagement skills. Good IT, record-keeping and reporting capabilities. A commitment to equality, inclusion and person-centred practice. Desirable Knowledge of IPS, Supported Employment and/or SEQF frameworks. Experience working alongside health, social care or community-based services. Understanding of local labour market trends and employer engagement approaches. Apply Today If you're passionate about helping people overcome barriers, build confidence and secure sustainable employment, we'd love to hear from you. This role would suit Employment Advisors, Job Coaches, Employability Advisors, IPS Employment Specialists, Careers Advisors, Welfare-to-Work Consultants or Employment Support Officers looking for their next opportunity. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)