As a Customer Care Manager in the retail industry, based in London, you'll oversee the day-to-day operations of the customer service team, ensuring smooth and efficient support for customers. Your role will involve managing queries, resolving issues, and maintaining high service standards that help the business run effectively. Client Details An organisation in the retail industry located in London. Description Customer Experience Lead the day-to-day operation of the Customer Care function, ensuring a seamless and luxury customer experience. Act as an escalation point for complex customer enquiries and complaints, resolving issues professionally and efficiently. Ensure all customer interactions align with The Outnet's brand values and service standards. Continuously review and improve customer journeys across all touchpoints. Develop processes that enhance customer satisfaction while balancing commercial objectives. VIP Customer Management Build and maintain exceptional relationships with VIP and high-value customers. Deliver a personalised concierge-style service for premium customers. Proactively identify opportunities to enhance loyalty and retention. Manage sensitive or high-profile customer cases with discretion and professionalism. Partner with Buying, Merchandising and Marketing teams to support VIP initiatives and events. Foster a positive, collaborative and customer-focused culture across all customer touchpoints within The Outnet and our partner organisations. Operational Management Monitor daily service performance across email, chat, phone and social channels. Ensure agreed SLAs and KPIs are consistently achieved. Review workflows and identify opportunities for automation and process improvement. Create and maintain customer service policies and knowledge resources. Work closely with Logistics, Technology, Finance and Warehouse teams to resolve operational issues impacting customers. Data & Performance Analysis Use customer data and operational metrics to identify trends and opportunities. Produce regular reporting on service performance and customer insights. Analyse root causes of recurring issues and implement preventative solutions. Monitor customer satisfaction measures and recommend improvements. Support strategic decision-making through data-driven recommendations. Typical metrics may include: Customer Satisfaction (CSAT) Net Promoter Score (NPS) First Contact Resolution Response and Resolution Times Service Level Achievement Customer Retention Complaint Volumes VIP Customer Engagement Profile Experience managing a Customer Care or Customer Experience team within an e-commerce or retail environment. Strong experience supporting premium or luxury customers. Excellent people management and coaching skills. Highly customer-centric with exceptional communication skills. Strong analytical ability with experience using data to improve performance. Experience producing reports and presenting insights to senior stakeholders. Ability to prioritise multiple demands in a fast-paced environment. Strong problem-solving and decision-making skills. Experience within luxury fashion or premium retail. Knowledge of CRM and customer service platforms (such as Chatwoot, Zendesk, Salesforce, Monday or similar). Experience working with international customers. Understanding of e-commerce operations, fulfilment and returns processes. Job Offer Hourly rate of 16.00 to 19.00, dependent on the level of experience. Temporary position offering flexibility in work arrangements. If you're interested in this role, apply now.
Aug 09, 2026
Seasonal
As a Customer Care Manager in the retail industry, based in London, you'll oversee the day-to-day operations of the customer service team, ensuring smooth and efficient support for customers. Your role will involve managing queries, resolving issues, and maintaining high service standards that help the business run effectively. Client Details An organisation in the retail industry located in London. Description Customer Experience Lead the day-to-day operation of the Customer Care function, ensuring a seamless and luxury customer experience. Act as an escalation point for complex customer enquiries and complaints, resolving issues professionally and efficiently. Ensure all customer interactions align with The Outnet's brand values and service standards. Continuously review and improve customer journeys across all touchpoints. Develop processes that enhance customer satisfaction while balancing commercial objectives. VIP Customer Management Build and maintain exceptional relationships with VIP and high-value customers. Deliver a personalised concierge-style service for premium customers. Proactively identify opportunities to enhance loyalty and retention. Manage sensitive or high-profile customer cases with discretion and professionalism. Partner with Buying, Merchandising and Marketing teams to support VIP initiatives and events. Foster a positive, collaborative and customer-focused culture across all customer touchpoints within The Outnet and our partner organisations. Operational Management Monitor daily service performance across email, chat, phone and social channels. Ensure agreed SLAs and KPIs are consistently achieved. Review workflows and identify opportunities for automation and process improvement. Create and maintain customer service policies and knowledge resources. Work closely with Logistics, Technology, Finance and Warehouse teams to resolve operational issues impacting customers. Data & Performance Analysis Use customer data and operational metrics to identify trends and opportunities. Produce regular reporting on service performance and customer insights. Analyse root causes of recurring issues and implement preventative solutions. Monitor customer satisfaction measures and recommend improvements. Support strategic decision-making through data-driven recommendations. Typical metrics may include: Customer Satisfaction (CSAT) Net Promoter Score (NPS) First Contact Resolution Response and Resolution Times Service Level Achievement Customer Retention Complaint Volumes VIP Customer Engagement Profile Experience managing a Customer Care or Customer Experience team within an e-commerce or retail environment. Strong experience supporting premium or luxury customers. Excellent people management and coaching skills. Highly customer-centric with exceptional communication skills. Strong analytical ability with experience using data to improve performance. Experience producing reports and presenting insights to senior stakeholders. Ability to prioritise multiple demands in a fast-paced environment. Strong problem-solving and decision-making skills. Experience within luxury fashion or premium retail. Knowledge of CRM and customer service platforms (such as Chatwoot, Zendesk, Salesforce, Monday or similar). Experience working with international customers. Understanding of e-commerce operations, fulfilment and returns processes. Job Offer Hourly rate of 16.00 to 19.00, dependent on the level of experience. Temporary position offering flexibility in work arrangements. If you're interested in this role, apply now.
We are seeking an experienced Interim FP&A Manager to join a fast-paced, private equity-backed business. This role will provide critical support to the finance function during the recruitment of a permanent hire while also driving key finance transformation initiatives. This is an excellent opportunity for a commercially minded FP&A professional who enjoys improving processes, enhancing reporting, and delivering change in a dynamic environment. Key Responsibilities: Lead and enhance the monthly FP&A reporting cycle, ensuring timely and insightful management information. Develop and improve management reporting packs, dashboards, and KPI reporting. Support finance transformation projects, including process improvement, reporting automation, and planning enhancements. Review and optimise budgeting, forecasting, and financial planning processes. Partner with senior stakeholders to provide financial analysis and commercial insights. Ensure reporting meets the requirements of a private equity-backed environment, including board and investor reporting where required. Provide continuity and leadership within the FP&A function while the permanent recruitment process is underway. Identify opportunities to improve financial controls, reporting accuracy, and operational efficiency. Candidate Profile: Proven experience as an FP&A Manager or Senior FP&A professional. Strong background in financial reporting, management information, and finance transformation. Experience delivering process improvement or finance change projects. Previous experience within a private equity-backed business is highly desirable. Strong commercial acumen with excellent stakeholder management skills. Advanced Excel skills and experience with FP&A/reporting systems. Able to work independently, quickly build relationships, and add value from day one. Available to start at short notice. Desirable Experience: Private equity-backed or investor-led business experience. Exposure to BI/reporting tools (e.g. Power BI, Tableau, or similar). Experience improving planning, forecasting, and reporting processes. This is a hands-on interim opportunity for someone who enjoys combining day-to-day FP&A responsibilities with delivering meaningful change and leaving a lasting impact on the finance function.
Aug 09, 2026
Contractor
We are seeking an experienced Interim FP&A Manager to join a fast-paced, private equity-backed business. This role will provide critical support to the finance function during the recruitment of a permanent hire while also driving key finance transformation initiatives. This is an excellent opportunity for a commercially minded FP&A professional who enjoys improving processes, enhancing reporting, and delivering change in a dynamic environment. Key Responsibilities: Lead and enhance the monthly FP&A reporting cycle, ensuring timely and insightful management information. Develop and improve management reporting packs, dashboards, and KPI reporting. Support finance transformation projects, including process improvement, reporting automation, and planning enhancements. Review and optimise budgeting, forecasting, and financial planning processes. Partner with senior stakeholders to provide financial analysis and commercial insights. Ensure reporting meets the requirements of a private equity-backed environment, including board and investor reporting where required. Provide continuity and leadership within the FP&A function while the permanent recruitment process is underway. Identify opportunities to improve financial controls, reporting accuracy, and operational efficiency. Candidate Profile: Proven experience as an FP&A Manager or Senior FP&A professional. Strong background in financial reporting, management information, and finance transformation. Experience delivering process improvement or finance change projects. Previous experience within a private equity-backed business is highly desirable. Strong commercial acumen with excellent stakeholder management skills. Advanced Excel skills and experience with FP&A/reporting systems. Able to work independently, quickly build relationships, and add value from day one. Available to start at short notice. Desirable Experience: Private equity-backed or investor-led business experience. Exposure to BI/reporting tools (e.g. Power BI, Tableau, or similar). Experience improving planning, forecasting, and reporting processes. This is a hands-on interim opportunity for someone who enjoys combining day-to-day FP&A responsibilities with delivering meaningful change and leaving a lasting impact on the finance function.
Jacob Grey have partnered with a successful Harlow based business who seek to appoint a Studier or Qualified Finance Manager. This is a fantastic role which encompasses not only monthly accounting, and team leadership, but also access to commercial accounting and business partnering. Not only that but there is the distinct scope to progress (potentially FC in the near future). Reporting to an engaging and well respected Company Director and dotted line to a group FD the remit for this role entails: Preparing a detailed set of management accounts each month Balance sheet reconciliations, P&L, accruals, prepayments, and journal adjustments Variance analysis and commentary in order to provide insight to the board Assisting with Year End reporting and Statutory Accounting Acting as point of contact between the audit team and finance department to ensure requested backup is supplied and queries are answered in a timely manner. Supporting budgeting, reforecasting, and variance analysis across the business Managing financial compliance, including VAT and HMRC reporting Supporting commercial decisions with clear, timely financial insight Working with external accountants and banks to ensure statutory requirements are met Contributing to financial planning as the business grows across new sites and services Preparing of detailed breakdowns of various expense categories to assist external advisors with preparation of corporation tax returns. Assisting with cashflow management and forecasting Leading and mentoring a small finance team, managing all transactional duties Ad hoc analysis of data to provide insight to the business Over time you may also take on additional duties as the business grows/makes acquisitions and introduces new processes/systems The ideal candidate will be studying, at any stage along their journey from recently commenced, part qualified or even qualified (ACA, CIMA, ACCA) and must possess recent demonstrable experience preparing detailed management accounts. In addition to this, the ideal candidate will have a commercial bias and be keen to utilise commercial analysis tools to provide insight and financial planning support as the business grows. This is a great opportunity to work for an established but highly ambitious business, where the opportunities to progress are distinct.
Aug 09, 2026
Full time
Jacob Grey have partnered with a successful Harlow based business who seek to appoint a Studier or Qualified Finance Manager. This is a fantastic role which encompasses not only monthly accounting, and team leadership, but also access to commercial accounting and business partnering. Not only that but there is the distinct scope to progress (potentially FC in the near future). Reporting to an engaging and well respected Company Director and dotted line to a group FD the remit for this role entails: Preparing a detailed set of management accounts each month Balance sheet reconciliations, P&L, accruals, prepayments, and journal adjustments Variance analysis and commentary in order to provide insight to the board Assisting with Year End reporting and Statutory Accounting Acting as point of contact between the audit team and finance department to ensure requested backup is supplied and queries are answered in a timely manner. Supporting budgeting, reforecasting, and variance analysis across the business Managing financial compliance, including VAT and HMRC reporting Supporting commercial decisions with clear, timely financial insight Working with external accountants and banks to ensure statutory requirements are met Contributing to financial planning as the business grows across new sites and services Preparing of detailed breakdowns of various expense categories to assist external advisors with preparation of corporation tax returns. Assisting with cashflow management and forecasting Leading and mentoring a small finance team, managing all transactional duties Ad hoc analysis of data to provide insight to the business Over time you may also take on additional duties as the business grows/makes acquisitions and introduces new processes/systems The ideal candidate will be studying, at any stage along their journey from recently commenced, part qualified or even qualified (ACA, CIMA, ACCA) and must possess recent demonstrable experience preparing detailed management accounts. In addition to this, the ideal candidate will have a commercial bias and be keen to utilise commercial analysis tools to provide insight and financial planning support as the business grows. This is a great opportunity to work for an established but highly ambitious business, where the opportunities to progress are distinct.
This Customer Account Executive opportunity is a hands-on, people-first role for someone who thrives on getting things right for their clients - from the moment an order is placed through to delivery and beyond. You will build genuine relationships, take pride in the detail, and be the kind of person your customers know they can rely on. If you come from a manufacturing or product-based background, have hands-on experience processing sales orders on a business software platform (such as Sage or SAP), and customer service is at the core of everything you do, we would love to hear from you. The Role As a Customer Account Executive, you will take full ownership of a portfolio of clients - each with their own needs and processes - seeing every order through from placement to delivery and providing attentive aftercare every step of the way. You will be the first point of contact your clients turn to for anything order-related - trusted, responsive, and always one step ahead. This is a full-time, office-based role, Monday to Friday, 08:30-17:00. Key Responsibilities - Customer Account Executive Receive and process customer purchase orders, raising multiple sales orders accurately within a business software platform (e.g. Sage, SAP), including manual data entry, product look-up, pricing input, and delivery address checks Serve as the primary point of contact for a defined portfolio of clients, each with differing needs and process requirements, building trusted, long-term relationships Manage the full order-to-delivery cycle - keeping customers updated, managing outstanding orders, and proactively resolving issues before they reach the customer Provide outstanding after-sales support - handling queries, concerns, and follow-ups with care and professionalism Liaise closely with sales, finance, supply chain, manufacturing, and warehouse teams to ensure client expectations are always met Support coordination of deliveries, with exposure to liaising with hauliers/freight forwarders and export paperwork considered a strong advantage Handle customer feedback constructively, acting as the client's voice internally to drive service improvements Maintain accurate records within the CRM system, ensuring all account activity and correspondence is up to date Prepare quotes, reports, and client-facing documentation as required Support the wider team with account administration and any ad hoc tasks What We're Looking For Essential: Proven, hands-on experience receiving and processing customer purchase orders, and raising multiple sales orders within a business software platform such as Sage or SAP - including manual order entry, product selection, pricing look-up, and delivery address checks Experience owning a set portfolio of customers with differing needs and process requirements - communicating updates, managing outstanding orders, and acting as first point of contact for order queries Happy to work full-time in the office, Monday to Friday, 08:30-17:00 Also important (some experience or understanding is welcomed, but not essential at an advanced level): Exposure to working cross-functionally with sales, finance, supply chain, manufacturing, and/or warehouse teams, with a general commercial awareness of how these functions connect Some understanding or experience of logistics - for example, coordinating deliveries, liaising with hauliers or freight forwarders, or awareness of export paperwork and country-specific export requirements (full expertise not required, but an interest or basic grounding is a plus) Also valued: Previous experience as an Account Manager, Customer Service, Logistics, or Sales Support professional within a manufacturing, production, or product distribution environment Exceptional customer service skills: warm, professional, patient, and solutions-focused at all times A natural relationship-builder who takes genuine pride in being reliable and responsive for clients Able to juggle multiple accounts and priorities simultaneously, staying calm and organised under pressure Hands-on and adaptable - happy to roll up your sleeves and get into the detail when needed Strong communicator, both written and verbal, with a high level of accuracy and attention to detail Proven experience in complaint resolution - able to handle difficult situations with empathy and professionalism Comfortable working with CRM systems, order management tools, and Microsoft Office What's On Offer This is a wonderful opportunity for an experienced customer service professional with strong account and order management skills. As a Customer Account Executive, you will join a business that genuinely values the relationships it builds - with its clients and its people. The package includes: Salary 34,000 + performance-based bonus Pension scheme Full-time, office-based, Monday to Friday, 08:30-17:00 A supportive, close-knit team environment A role where your contribution is visible and your clients genuinely value what you do Sound like you? Apply today and take the next step in your career.
Aug 09, 2026
Full time
This Customer Account Executive opportunity is a hands-on, people-first role for someone who thrives on getting things right for their clients - from the moment an order is placed through to delivery and beyond. You will build genuine relationships, take pride in the detail, and be the kind of person your customers know they can rely on. If you come from a manufacturing or product-based background, have hands-on experience processing sales orders on a business software platform (such as Sage or SAP), and customer service is at the core of everything you do, we would love to hear from you. The Role As a Customer Account Executive, you will take full ownership of a portfolio of clients - each with their own needs and processes - seeing every order through from placement to delivery and providing attentive aftercare every step of the way. You will be the first point of contact your clients turn to for anything order-related - trusted, responsive, and always one step ahead. This is a full-time, office-based role, Monday to Friday, 08:30-17:00. Key Responsibilities - Customer Account Executive Receive and process customer purchase orders, raising multiple sales orders accurately within a business software platform (e.g. Sage, SAP), including manual data entry, product look-up, pricing input, and delivery address checks Serve as the primary point of contact for a defined portfolio of clients, each with differing needs and process requirements, building trusted, long-term relationships Manage the full order-to-delivery cycle - keeping customers updated, managing outstanding orders, and proactively resolving issues before they reach the customer Provide outstanding after-sales support - handling queries, concerns, and follow-ups with care and professionalism Liaise closely with sales, finance, supply chain, manufacturing, and warehouse teams to ensure client expectations are always met Support coordination of deliveries, with exposure to liaising with hauliers/freight forwarders and export paperwork considered a strong advantage Handle customer feedback constructively, acting as the client's voice internally to drive service improvements Maintain accurate records within the CRM system, ensuring all account activity and correspondence is up to date Prepare quotes, reports, and client-facing documentation as required Support the wider team with account administration and any ad hoc tasks What We're Looking For Essential: Proven, hands-on experience receiving and processing customer purchase orders, and raising multiple sales orders within a business software platform such as Sage or SAP - including manual order entry, product selection, pricing look-up, and delivery address checks Experience owning a set portfolio of customers with differing needs and process requirements - communicating updates, managing outstanding orders, and acting as first point of contact for order queries Happy to work full-time in the office, Monday to Friday, 08:30-17:00 Also important (some experience or understanding is welcomed, but not essential at an advanced level): Exposure to working cross-functionally with sales, finance, supply chain, manufacturing, and/or warehouse teams, with a general commercial awareness of how these functions connect Some understanding or experience of logistics - for example, coordinating deliveries, liaising with hauliers or freight forwarders, or awareness of export paperwork and country-specific export requirements (full expertise not required, but an interest or basic grounding is a plus) Also valued: Previous experience as an Account Manager, Customer Service, Logistics, or Sales Support professional within a manufacturing, production, or product distribution environment Exceptional customer service skills: warm, professional, patient, and solutions-focused at all times A natural relationship-builder who takes genuine pride in being reliable and responsive for clients Able to juggle multiple accounts and priorities simultaneously, staying calm and organised under pressure Hands-on and adaptable - happy to roll up your sleeves and get into the detail when needed Strong communicator, both written and verbal, with a high level of accuracy and attention to detail Proven experience in complaint resolution - able to handle difficult situations with empathy and professionalism Comfortable working with CRM systems, order management tools, and Microsoft Office What's On Offer This is a wonderful opportunity for an experienced customer service professional with strong account and order management skills. As a Customer Account Executive, you will join a business that genuinely values the relationships it builds - with its clients and its people. The package includes: Salary 34,000 + performance-based bonus Pension scheme Full-time, office-based, Monday to Friday, 08:30-17:00 A supportive, close-knit team environment A role where your contribution is visible and your clients genuinely value what you do Sound like you? Apply today and take the next step in your career.
Marc Daniels are partnering with a market-leading company in an exciting sector in their search for an experienced Finance Systems and Data Lead . This is a fantastic opportunity for a commercially minded and technically strong individual to take ownership of a key finance transformation programme. The successful candidate will lead the full mapping, execution and hypercare of a Finance ERP system, ensuring a smooth and controlled delivery across the business. They will also lead on critical data workstreams, including data governance, data migration and data cleansing , playing a central role in ensuring data quality and system readiness. Key Responsibilities Lead the end-to-end mapping of finance processes for ERP implementation. Own the execution and hypercare phases of the Finance ERP system. Work closely with Finance, IT and wider business stakeholders. Lead data governance activity and promote best practice across the project. Oversee data migration, cleansing, validation and reconciliation. Identify risks, issues and opportunities for process improvement. Provide clear leadership and direction throughout the transformation journey. About You Proven experience in a Finance Systems, Finance Transformation or ERP leadership role. Strong understanding of full ERP mapping, execution and hypercare. Experience leading data governance, data migration and data cleansing. Confident stakeholder manager with excellent communication skills. Highly organised, analytical and able to work in a fast-paced environment. Finance qualification or relevant systems/data experience would be advantageous.
Aug 09, 2026
Full time
Marc Daniels are partnering with a market-leading company in an exciting sector in their search for an experienced Finance Systems and Data Lead . This is a fantastic opportunity for a commercially minded and technically strong individual to take ownership of a key finance transformation programme. The successful candidate will lead the full mapping, execution and hypercare of a Finance ERP system, ensuring a smooth and controlled delivery across the business. They will also lead on critical data workstreams, including data governance, data migration and data cleansing , playing a central role in ensuring data quality and system readiness. Key Responsibilities Lead the end-to-end mapping of finance processes for ERP implementation. Own the execution and hypercare phases of the Finance ERP system. Work closely with Finance, IT and wider business stakeholders. Lead data governance activity and promote best practice across the project. Oversee data migration, cleansing, validation and reconciliation. Identify risks, issues and opportunities for process improvement. Provide clear leadership and direction throughout the transformation journey. About You Proven experience in a Finance Systems, Finance Transformation or ERP leadership role. Strong understanding of full ERP mapping, execution and hypercare. Experience leading data governance, data migration and data cleansing. Confident stakeholder manager with excellent communication skills. Highly organised, analytical and able to work in a fast-paced environment. Finance qualification or relevant systems/data experience would be advantageous.
Are you an experienced Commercial Manager looking to play a key role across high-profile Facilities Management and PFI contracts? A leading facilities management organisation is recruiting two Commercial Managers to support its growing portfolio: South East Education contracts across London and Birmingham. South West Healthcare contracts across the region. This is an excellent opportunity to work alongside operational teams, driving commercial performance, managing contractual risk and supporting the successful delivery of long-term FM partnerships. The Role As the Commercial Manager , you will: Provide commercial leadership across a portfolio of Facilities Management and PFI contracts. Support operational teams to maximise contract profitability while ensuring commercial compliance. Manage contract variations, change control and commercial governance. Identify, monitor and mitigate commercial, contractual and financial risks. Lead negotiations with clients, subcontractors and key stakeholders. Support contract extensions, new business opportunities and growth initiatives. Carry out commercial audits to ensure contractual obligations and service requirements are being achieved. Work closely with Finance, Operations and wider support teams to improve contract performance and identify efficiencies. Support the management of contractual claims, dispute resolution and subcontractor governance. About You To be successful in this role, you'll have: Proven commercial management experience within Facilities Management, PFI or Construction . Strong knowledge of contract management, commercial governance and risk management. Experience managing contract variations, change control and commercial negotiations. Excellent financial and commercial acumen with the ability to interpret complex contractual information. Strong stakeholder management and communication skills, with confidence engaging senior clients. Degree or diploma in Quantity Surveying, Building Surveying, Commercial Management, FM or a related discipline (preferred). A sound understanding of UK commercial and construction legislation. What's in it for You? Join a leading FM organisation delivering essential services across education, healthcare and public sector environments. On offer is: £75,000-£80,000 basic salary. Home-based role with regional travel. Opportunity to manage high-value, long-term FM and PFI contracts. Ongoing professional development and career progression. Excellent benefits package. The chance to work with a collaborative commercial leadership team on strategically important contracts. Apply Now! To apply for the position of Commercial Manager , click Apply Now and send your CV to George Davis. Interviews are taking place now, so don't miss this opportunity to join a leading facilities management organisation.
Aug 09, 2026
Full time
Are you an experienced Commercial Manager looking to play a key role across high-profile Facilities Management and PFI contracts? A leading facilities management organisation is recruiting two Commercial Managers to support its growing portfolio: South East Education contracts across London and Birmingham. South West Healthcare contracts across the region. This is an excellent opportunity to work alongside operational teams, driving commercial performance, managing contractual risk and supporting the successful delivery of long-term FM partnerships. The Role As the Commercial Manager , you will: Provide commercial leadership across a portfolio of Facilities Management and PFI contracts. Support operational teams to maximise contract profitability while ensuring commercial compliance. Manage contract variations, change control and commercial governance. Identify, monitor and mitigate commercial, contractual and financial risks. Lead negotiations with clients, subcontractors and key stakeholders. Support contract extensions, new business opportunities and growth initiatives. Carry out commercial audits to ensure contractual obligations and service requirements are being achieved. Work closely with Finance, Operations and wider support teams to improve contract performance and identify efficiencies. Support the management of contractual claims, dispute resolution and subcontractor governance. About You To be successful in this role, you'll have: Proven commercial management experience within Facilities Management, PFI or Construction . Strong knowledge of contract management, commercial governance and risk management. Experience managing contract variations, change control and commercial negotiations. Excellent financial and commercial acumen with the ability to interpret complex contractual information. Strong stakeholder management and communication skills, with confidence engaging senior clients. Degree or diploma in Quantity Surveying, Building Surveying, Commercial Management, FM or a related discipline (preferred). A sound understanding of UK commercial and construction legislation. What's in it for You? Join a leading FM organisation delivering essential services across education, healthcare and public sector environments. On offer is: £75,000-£80,000 basic salary. Home-based role with regional travel. Opportunity to manage high-value, long-term FM and PFI contracts. Ongoing professional development and career progression. Excellent benefits package. The chance to work with a collaborative commercial leadership team on strategically important contracts. Apply Now! To apply for the position of Commercial Manager , click Apply Now and send your CV to George Davis. Interviews are taking place now, so don't miss this opportunity to join a leading facilities management organisation.
Tax & Compliance Manager FTC West Midlands 12-Month Fixed-Term Contract 400- 500 Per Day Potential to Develop into a Permanent Opportunity Are you a technically strong tax professional looking for an opportunity to make a real impact within a complex and fast-paced organisation? We are partnering with a well-established and high-profile organisation to appoint an experienced Tax & Compliance Manager on an initial 12-month fixed-term contract , with a genuine opportunity for the role to evolve into a permanent position. Reporting to the Financial Controller, you will take ownership of all aspects of tax compliance, regulatory reporting, treasury administration and financial governance. This is a key role within the finance function, responsible for ensuring the organisation remains fully compliant with all tax, statutory and regulatory obligations while providing expert guidance to senior stakeholders across the business. You will play a critical role in protecting the organisation's financial integrity, managing tax risk, maintaining relationships with HMRC and external advisers, and driving continuous improvement across compliance processes and controls. Key Responsibilities Lead VAT, PAYE, P11D and wider tax compliance activities across multiple entities. Manage relationships with HMRC, external advisers and regulatory bodies. Oversee regulatory reporting and statutory compliance requirements. Support treasury activities, banking administration and payment governance. Ensure robust financial controls and compliance frameworks are maintained. Provide expert tax and compliance advice to finance and non-finance stakeholders. Monitor legislative changes and assess their impact on the organisation. Identify opportunities to improve processes, controls and automation. About You ACA, ACCA, CTA or equivalent qualified. Proven experience within a Tax & Compliance, Tax Manager or similar role. Strong knowledge of UK VAT, employment taxes and regulatory compliance. Experience managing complex stakeholder relationships and providing commercial tax guidance. Highly analytical with excellent attention to detail and problem-solving skills. Confident working in a fast-paced environment and managing multiple priorities. Strong Excel skills and experience working with ERP/finance systems. Experience within highly regulated environments would be advantageous. Why Apply? This is an excellent opportunity to join a collaborative and ambitious organisation where compliance and governance are viewed as strategic enablers of success. You'll work closely with senior leadership, influence key decisions and have the opportunity to drive best practice across a complex operational environment. Offering a competitive day rate of 400- 500 per day , this role also provides the opportunity to demonstrate your value within the business and potentially secure a longer-term permanent position. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Aug 09, 2026
Contractor
Tax & Compliance Manager FTC West Midlands 12-Month Fixed-Term Contract 400- 500 Per Day Potential to Develop into a Permanent Opportunity Are you a technically strong tax professional looking for an opportunity to make a real impact within a complex and fast-paced organisation? We are partnering with a well-established and high-profile organisation to appoint an experienced Tax & Compliance Manager on an initial 12-month fixed-term contract , with a genuine opportunity for the role to evolve into a permanent position. Reporting to the Financial Controller, you will take ownership of all aspects of tax compliance, regulatory reporting, treasury administration and financial governance. This is a key role within the finance function, responsible for ensuring the organisation remains fully compliant with all tax, statutory and regulatory obligations while providing expert guidance to senior stakeholders across the business. You will play a critical role in protecting the organisation's financial integrity, managing tax risk, maintaining relationships with HMRC and external advisers, and driving continuous improvement across compliance processes and controls. Key Responsibilities Lead VAT, PAYE, P11D and wider tax compliance activities across multiple entities. Manage relationships with HMRC, external advisers and regulatory bodies. Oversee regulatory reporting and statutory compliance requirements. Support treasury activities, banking administration and payment governance. Ensure robust financial controls and compliance frameworks are maintained. Provide expert tax and compliance advice to finance and non-finance stakeholders. Monitor legislative changes and assess their impact on the organisation. Identify opportunities to improve processes, controls and automation. About You ACA, ACCA, CTA or equivalent qualified. Proven experience within a Tax & Compliance, Tax Manager or similar role. Strong knowledge of UK VAT, employment taxes and regulatory compliance. Experience managing complex stakeholder relationships and providing commercial tax guidance. Highly analytical with excellent attention to detail and problem-solving skills. Confident working in a fast-paced environment and managing multiple priorities. Strong Excel skills and experience working with ERP/finance systems. Experience within highly regulated environments would be advantageous. Why Apply? This is an excellent opportunity to join a collaborative and ambitious organisation where compliance and governance are viewed as strategic enablers of success. You'll work closely with senior leadership, influence key decisions and have the opportunity to drive best practice across a complex operational environment. Offering a competitive day rate of 400- 500 per day , this role also provides the opportunity to demonstrate your value within the business and potentially secure a longer-term permanent position. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Finance Assistant This leading luxury travel company is seeking a Finance Assistant to join its established Finance team. This is an excellent opportunity for an Accounts or Finance Assistant looking to develop their career within a successful and growing travel business, or a recent graduate with strong Excel skills and a keen eye for detail. Reporting to the Accounts Manager, you will support the day to day financial operations of the business, ensuring financial records are maintained accurately and financial processes run smoothly. Finance Assistant - Role & Responsibilities: Process daily receipts and maintain accurate financial records. Complete daily multi currency bank reconciliations. Post and reconcile multi currency credit card transactions. Collect outstanding balances from direct customers and travel trade partners. Prepare and update weekly and monthly cash flow reports. Assist with month end accounting procedures and reporting. Issue weekly and monthly statements to credit agents. Process commission payments to agents and customer refunds. Handle booking related finance queries, including commission queries and agent account set up requests. Provide ad hoc support across the Finance department. Finance Assistant - Skills & Experience Required: Previous experience within an accounting, finance would be beneficial but recent graduates with strong Excel skills would also be considered. Experience using Microsoft Accounting Systems (AX Dynamics 365) would be advantageous. Excellent numerical and analytical abilities. Exceptional attention to detail and accuracy. Strong organisational skills with the ability to manage multiple tasks effectively. Ability to meet deadlines and work efficiently in a busy environment. Excellent verbal and written communication skills. Positive attitude with a willingness to learn and develop within a finance career. Ability to work effectively as part of a collaborative team. A genuine love for travel! Finance Assistant - Package & Benefits: Salary of 28k to 30k depending on experience Hybrid working with 3 days in central London office Opportunity to join a well established and highly respected travel company in a supportive and collaborative working environment. Excellent training and long term career development opportunities. Travel discounts To apply for the role of Finance Assistant, please apply online or email your CV to (url removed).
Aug 09, 2026
Full time
Finance Assistant This leading luxury travel company is seeking a Finance Assistant to join its established Finance team. This is an excellent opportunity for an Accounts or Finance Assistant looking to develop their career within a successful and growing travel business, or a recent graduate with strong Excel skills and a keen eye for detail. Reporting to the Accounts Manager, you will support the day to day financial operations of the business, ensuring financial records are maintained accurately and financial processes run smoothly. Finance Assistant - Role & Responsibilities: Process daily receipts and maintain accurate financial records. Complete daily multi currency bank reconciliations. Post and reconcile multi currency credit card transactions. Collect outstanding balances from direct customers and travel trade partners. Prepare and update weekly and monthly cash flow reports. Assist with month end accounting procedures and reporting. Issue weekly and monthly statements to credit agents. Process commission payments to agents and customer refunds. Handle booking related finance queries, including commission queries and agent account set up requests. Provide ad hoc support across the Finance department. Finance Assistant - Skills & Experience Required: Previous experience within an accounting, finance would be beneficial but recent graduates with strong Excel skills would also be considered. Experience using Microsoft Accounting Systems (AX Dynamics 365) would be advantageous. Excellent numerical and analytical abilities. Exceptional attention to detail and accuracy. Strong organisational skills with the ability to manage multiple tasks effectively. Ability to meet deadlines and work efficiently in a busy environment. Excellent verbal and written communication skills. Positive attitude with a willingness to learn and develop within a finance career. Ability to work effectively as part of a collaborative team. A genuine love for travel! Finance Assistant - Package & Benefits: Salary of 28k to 30k depending on experience Hybrid working with 3 days in central London office Opportunity to join a well established and highly respected travel company in a supportive and collaborative working environment. Excellent training and long term career development opportunities. Travel discounts To apply for the role of Finance Assistant, please apply online or email your CV to (url removed).
We're recruiting for a Project Accountant to join a flagship rail infrastructure programme delivering the next generation of Piccadilly Line trains as part of the Deep Tube Upgrade Programme (DTUP), on a 14 month fixed term contract. This is an exciting opportunity to become part of a high-performing finance team supporting one of the UK's most significant engineering projects. You'll work closely with project managers, commercial teams and finance colleagues, providing accurate financial information that drives key business decisions and supports the successful delivery of a complex, multi-million-pound programme. If you're a proactive, commercially aware finance professional who enjoys working in a project environment, we'd love to hear from you. The Role As Project Accountant, you'll take ownership of key financial activities across the project lifecycle, ensuring accurate reporting, forecasting and financial control. Your responsibilities will include: Managing month-end financial close activities Preparing and posting journals within SAP Producing financial reports, including Orders on Hand and DASH reporting Analysing month-end financial performance and project results Supporting project forecasting and estimate-at-completion (EAC) activities Monitoring project costs and maintaining strong financial control Managing purchase orders and tracking project expenditure Completing balance sheet reconciliations and ensuring financial compliance Supporting revenue recognition and contract accounting activities Assisting with project cash flow forecasting and financial planning Identifying project risks and supporting financial risk management Working collaboratively with Project Managers and Commercial teams to improve financial performance and reporting processes About You We're looking for a finance professional with strong analytical skills and experience supporting complex projects. Essential Skills & Experience Degree in Finance, Accounting or a related discipline Part-qualified accountant (or equivalent experience) Approximately 2-5 years' accounting or finance experience Experience within a project accounting or project finance environment Strong understanding of month-end accounting and financial reporting SAP experience Advanced Microsoft Excel skills, including working with large datasets Excellent communication and stakeholder management skills Self-motivated with the ability to work independently and take ownership Desirable Power BI experience Experience within engineering, manufacturing, construction, infrastructure or other project-based industries What We're Looking For This role is centred around project accounting within a complex, high-value programme environment. To be successful, candidates should be able to demonstrate tangible experience managing project finances and contributing to commercial decision-making. When applying, your CV should clearly evidence: The size and complexity of projects or project portfolios you've supported The financial value or budgets you have managed or reported on Quantifiable achievements and the impact your work has had on project or business performance Candidates with experience across the full project lifecycle will be particularly well suited. We are especially interested in individuals who can demonstrate hands-on experience with: Estimate at Completion (EAC) preparation and management Project cost control and financial performance monitoring Revenue recognition Contract accounting Project financial risk management Cash flow forecasting These areas will form a key part of the interview process, so applicants should be prepared to discuss specific examples that demonstrate their direct involvement and the outcomes they achieved. Excel Assessment Strong Excel skills are essential for this position. As part of the application process, candidates are required to complete three Excel pre-screening questions. Responses should be submitted on a coversheet and included ahead of the CV. These questions are designed to assess practical Excel knowledge relevant to the Project Accountant role and will be reviewed before candidates progress to interview. What's on Offer Opportunity to work on one of the UK's largest rail infrastructure programmes Hybrid working (typically three days in the office) Collaborative and supportive finance team Exposure to complex project accounting within a global engineering business Training on internal systems and processes Fixed-term opportunity through to September 2027 with genuine responsibility from day one If you're looking to develop your career in project finance while working on a nationally significant programme, we'd love to hear from you.
Aug 09, 2026
Contractor
We're recruiting for a Project Accountant to join a flagship rail infrastructure programme delivering the next generation of Piccadilly Line trains as part of the Deep Tube Upgrade Programme (DTUP), on a 14 month fixed term contract. This is an exciting opportunity to become part of a high-performing finance team supporting one of the UK's most significant engineering projects. You'll work closely with project managers, commercial teams and finance colleagues, providing accurate financial information that drives key business decisions and supports the successful delivery of a complex, multi-million-pound programme. If you're a proactive, commercially aware finance professional who enjoys working in a project environment, we'd love to hear from you. The Role As Project Accountant, you'll take ownership of key financial activities across the project lifecycle, ensuring accurate reporting, forecasting and financial control. Your responsibilities will include: Managing month-end financial close activities Preparing and posting journals within SAP Producing financial reports, including Orders on Hand and DASH reporting Analysing month-end financial performance and project results Supporting project forecasting and estimate-at-completion (EAC) activities Monitoring project costs and maintaining strong financial control Managing purchase orders and tracking project expenditure Completing balance sheet reconciliations and ensuring financial compliance Supporting revenue recognition and contract accounting activities Assisting with project cash flow forecasting and financial planning Identifying project risks and supporting financial risk management Working collaboratively with Project Managers and Commercial teams to improve financial performance and reporting processes About You We're looking for a finance professional with strong analytical skills and experience supporting complex projects. Essential Skills & Experience Degree in Finance, Accounting or a related discipline Part-qualified accountant (or equivalent experience) Approximately 2-5 years' accounting or finance experience Experience within a project accounting or project finance environment Strong understanding of month-end accounting and financial reporting SAP experience Advanced Microsoft Excel skills, including working with large datasets Excellent communication and stakeholder management skills Self-motivated with the ability to work independently and take ownership Desirable Power BI experience Experience within engineering, manufacturing, construction, infrastructure or other project-based industries What We're Looking For This role is centred around project accounting within a complex, high-value programme environment. To be successful, candidates should be able to demonstrate tangible experience managing project finances and contributing to commercial decision-making. When applying, your CV should clearly evidence: The size and complexity of projects or project portfolios you've supported The financial value or budgets you have managed or reported on Quantifiable achievements and the impact your work has had on project or business performance Candidates with experience across the full project lifecycle will be particularly well suited. We are especially interested in individuals who can demonstrate hands-on experience with: Estimate at Completion (EAC) preparation and management Project cost control and financial performance monitoring Revenue recognition Contract accounting Project financial risk management Cash flow forecasting These areas will form a key part of the interview process, so applicants should be prepared to discuss specific examples that demonstrate their direct involvement and the outcomes they achieved. Excel Assessment Strong Excel skills are essential for this position. As part of the application process, candidates are required to complete three Excel pre-screening questions. Responses should be submitted on a coversheet and included ahead of the CV. These questions are designed to assess practical Excel knowledge relevant to the Project Accountant role and will be reviewed before candidates progress to interview. What's on Offer Opportunity to work on one of the UK's largest rail infrastructure programmes Hybrid working (typically three days in the office) Collaborative and supportive finance team Exposure to complex project accounting within a global engineering business Training on internal systems and processes Fixed-term opportunity through to September 2027 with genuine responsibility from day one If you're looking to develop your career in project finance while working on a nationally significant programme, we'd love to hear from you.
This fast-growing, reputable organisation based in Farnham are seeking a Finance Manager to join their team. This is a newly created position due to further company expansion, and you will be joining a vibrant & high-performing business. Furthermore, this role will be offered on a hybrid working scheme and also comes with a brilliant benefits package. A fantastic role for an experienced, qualified individual that is now looking for their next long-term opportunity. Job Title: Finance Manager Job Type: Permanent, full time Location: Farnham, Surrey Salary: £50,000 - £55,000 per annum Reference no: 16125 Finance Manager Benefits 31 days holiday plus bank holidays Hybrid working scheme Health cash plan Enhanced pension scheme Career growth opportunities Car parking onsite Finance Manager About The Role In this role you will be reporting into the Head of Finance, and you will be required to oversee a small finance team. The ideal candidate would have come from a medium-large company background and possess strong technical accounting skills. Your key responsibilities will be: Supporting with the full preparation & production of the monthly management accounts. Lead and prepare the annual budget, providing full commentary to senior management. Prepare financial reporting documentation in accordance with financial regulations. Support the FD and finance function in financial processes to ensure statutory and regulatory compliance. Support with the development and implementation of financial systems, processes and controls. Co-ordinate information to support with the annual audit. Ensure that all necessary statutory and other returns, reports and documentation are completed. Providing both technical and motivational leadership to finance staff. The successful Finance Manager will have: Previous experience in a similar role A full ACA/ACCA/CIMA accounting qualification Experience in a medium-large sized organisation Strong technical accounting skills High level of attention to detail Howett Thorpe are acting as a recruitment agency in relation to this role and comply with all relevant UK legislation and do not discriminate on any protected characteristics. Due to the high volume of applications we currently receive, we are unable to respond to all candidates. If you do not hear from a Consultant within 5 working days, please assume that you have not been successful. Refer a friend If this job is not of interest to you, but you know a friend or colleague who may be interested, recommend them to us and receive a minimum of £100 in vouchers if we assist them in securing a permanent role and a minimum of £25 in vouchers if we place them in a temporary assignment. (Terms & conditions apply)
Aug 09, 2026
Full time
This fast-growing, reputable organisation based in Farnham are seeking a Finance Manager to join their team. This is a newly created position due to further company expansion, and you will be joining a vibrant & high-performing business. Furthermore, this role will be offered on a hybrid working scheme and also comes with a brilliant benefits package. A fantastic role for an experienced, qualified individual that is now looking for their next long-term opportunity. Job Title: Finance Manager Job Type: Permanent, full time Location: Farnham, Surrey Salary: £50,000 - £55,000 per annum Reference no: 16125 Finance Manager Benefits 31 days holiday plus bank holidays Hybrid working scheme Health cash plan Enhanced pension scheme Career growth opportunities Car parking onsite Finance Manager About The Role In this role you will be reporting into the Head of Finance, and you will be required to oversee a small finance team. The ideal candidate would have come from a medium-large company background and possess strong technical accounting skills. Your key responsibilities will be: Supporting with the full preparation & production of the monthly management accounts. Lead and prepare the annual budget, providing full commentary to senior management. Prepare financial reporting documentation in accordance with financial regulations. Support the FD and finance function in financial processes to ensure statutory and regulatory compliance. Support with the development and implementation of financial systems, processes and controls. Co-ordinate information to support with the annual audit. Ensure that all necessary statutory and other returns, reports and documentation are completed. Providing both technical and motivational leadership to finance staff. The successful Finance Manager will have: Previous experience in a similar role A full ACA/ACCA/CIMA accounting qualification Experience in a medium-large sized organisation Strong technical accounting skills High level of attention to detail Howett Thorpe are acting as a recruitment agency in relation to this role and comply with all relevant UK legislation and do not discriminate on any protected characteristics. Due to the high volume of applications we currently receive, we are unable to respond to all candidates. If you do not hear from a Consultant within 5 working days, please assume that you have not been successful. Refer a friend If this job is not of interest to you, but you know a friend or colleague who may be interested, recommend them to us and receive a minimum of £100 in vouchers if we assist them in securing a permanent role and a minimum of £25 in vouchers if we place them in a temporary assignment. (Terms & conditions apply)
Management Accountant (Hybrid) Aberdeen 45,000 - 55,000 Our client is a highly successful and growing energy solutions business looking to appoint a Management Accountant to join their finance team in Aberdeen. This is an excellent opportunity for someone who enjoys getting into the detail, solving problems and making a real commercial impact. They are looking for someone analytical, inquisitive and hands on, who is not afraid to roll up their sleeves, challenge the numbers and understand what is really happening behind the transactions. The business has a fun, collaborative and ambitious culture where hard work is recognised and people are encouraged to develop and grow their careers. The Role Reporting to the Finance Manager, you will play a key role in delivering accurate financial reporting while partnering with operational teams across the business. Benefits Competitive salary Hybrid working Flexible working hours Excellent career progression opportunities Supportive and collaborative team Modern office environment Company pension Generous holiday allowance Opportunity to work within a growing, successful international business Key Responsibilities Prepare monthly management accounts, including variance analysis and financial commentary Business partner with operational teams to improve financial performance Review project profitability, revenue, costs and margins Support budgeting and forecasting across multiple business areas Prepare monthly accruals, prepayments and journals Complete balance sheet reconciliations Carry out weekly bank reconciliations and support cash flow forecasting Monitor project billing and working capital Work with the Accounts Receivable team to improve cash collection and reduce aged debt Support the financial reporting requirements of the Taiwan branch Identify opportunities to improve processes, systems and financial reporting Support finance system improvements and continuous improvement projects About You We are looking for someone who: Is ACCA or CIMA qualified, or part qualified Enjoys analysing data and solving complex problems Has strong management accounting experience Is commercially minded and enjoys partnering with stakeholders Can investigate financial information and identify the root cause of issues Is confident working with large volumes of financial data Has advanced Excel skills and experience using ERP systems Thrives in a fast paced environment Is proactive, hardworking and happy to get involved wherever needed Has excellent communication and organisational skills If you are looking for a role where you can make a genuine impact within a successful and expanding business, while working alongside a supportive team in a flexible hybrid environment, we would love to hear from you. To learn more information please contact me on (url removed) Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Aug 09, 2026
Full time
Management Accountant (Hybrid) Aberdeen 45,000 - 55,000 Our client is a highly successful and growing energy solutions business looking to appoint a Management Accountant to join their finance team in Aberdeen. This is an excellent opportunity for someone who enjoys getting into the detail, solving problems and making a real commercial impact. They are looking for someone analytical, inquisitive and hands on, who is not afraid to roll up their sleeves, challenge the numbers and understand what is really happening behind the transactions. The business has a fun, collaborative and ambitious culture where hard work is recognised and people are encouraged to develop and grow their careers. The Role Reporting to the Finance Manager, you will play a key role in delivering accurate financial reporting while partnering with operational teams across the business. Benefits Competitive salary Hybrid working Flexible working hours Excellent career progression opportunities Supportive and collaborative team Modern office environment Company pension Generous holiday allowance Opportunity to work within a growing, successful international business Key Responsibilities Prepare monthly management accounts, including variance analysis and financial commentary Business partner with operational teams to improve financial performance Review project profitability, revenue, costs and margins Support budgeting and forecasting across multiple business areas Prepare monthly accruals, prepayments and journals Complete balance sheet reconciliations Carry out weekly bank reconciliations and support cash flow forecasting Monitor project billing and working capital Work with the Accounts Receivable team to improve cash collection and reduce aged debt Support the financial reporting requirements of the Taiwan branch Identify opportunities to improve processes, systems and financial reporting Support finance system improvements and continuous improvement projects About You We are looking for someone who: Is ACCA or CIMA qualified, or part qualified Enjoys analysing data and solving complex problems Has strong management accounting experience Is commercially minded and enjoys partnering with stakeholders Can investigate financial information and identify the root cause of issues Is confident working with large volumes of financial data Has advanced Excel skills and experience using ERP systems Thrives in a fast paced environment Is proactive, hardworking and happy to get involved wherever needed Has excellent communication and organisational skills If you are looking for a role where you can make a genuine impact within a successful and expanding business, while working alongside a supportive team in a flexible hybrid environment, we would love to hear from you. To learn more information please contact me on (url removed) Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
I'm currently partnering with a well-established manufacturing business in Leeds that is looking to recruit a Senior Management Accountant to join its senior finance team. This is an excellent opportunity to join a successful and growing organisation where you'll play a key role in driving financial performance and supporting strategic business decisions. Reporting into senior finance leadership, you'll take ownership of the day-to-day financial management of the business, providing high-quality financial reporting, commercial insight, and business partnering across operations. This is a varied role that offers genuine influence, exposure to senior stakeholders, and the chance to contribute to ongoing business growth and process improvement. Key responsibilities: Preparing accurate and timely monthly management accounts with insightful commentary Leading the budgeting, forecasting, and annual planning processes Monitoring manufacturing performance, including production costs, inventory, margins, and key operational KPIs Producing detailed variance analysis, identifying trends, risks, and opportunities, and presenting findings to senior management Business partnering with operational and departmental managers to drive performance, improve profitability, and support cost control initiatives Managing cash flow, working capital, and balance sheet reconciliations Supporting capital expenditure planning, investment appraisals, and business case preparation Maintaining strong financial controls and ensuring compliance with internal policies and procedures Supporting the development and mentoring of junior members of the finance team Identifying and implementing continuous improvements across finance processes, reporting, and systems About you: ACA, ACCA, or CIMA qualified Previous experience as a Senior Management Accountant , Management Accountant, or a proven Management Accountant ready to step into a more senior position Strong commercial awareness with the ability to influence stakeholders across the business Excellent analytical, communication, and organisational skills Manufacturing experience would be advantageous but is not essential This is a fantastic opportunity for an ambitious finance professional looking to develop their career within a thriving manufacturing business. If you're looking for a broad, commercially focused role where you can make a genuine impact while progressing your career in a senior accounting role, I'd be keen to speak with you.
Aug 09, 2026
Full time
I'm currently partnering with a well-established manufacturing business in Leeds that is looking to recruit a Senior Management Accountant to join its senior finance team. This is an excellent opportunity to join a successful and growing organisation where you'll play a key role in driving financial performance and supporting strategic business decisions. Reporting into senior finance leadership, you'll take ownership of the day-to-day financial management of the business, providing high-quality financial reporting, commercial insight, and business partnering across operations. This is a varied role that offers genuine influence, exposure to senior stakeholders, and the chance to contribute to ongoing business growth and process improvement. Key responsibilities: Preparing accurate and timely monthly management accounts with insightful commentary Leading the budgeting, forecasting, and annual planning processes Monitoring manufacturing performance, including production costs, inventory, margins, and key operational KPIs Producing detailed variance analysis, identifying trends, risks, and opportunities, and presenting findings to senior management Business partnering with operational and departmental managers to drive performance, improve profitability, and support cost control initiatives Managing cash flow, working capital, and balance sheet reconciliations Supporting capital expenditure planning, investment appraisals, and business case preparation Maintaining strong financial controls and ensuring compliance with internal policies and procedures Supporting the development and mentoring of junior members of the finance team Identifying and implementing continuous improvements across finance processes, reporting, and systems About you: ACA, ACCA, or CIMA qualified Previous experience as a Senior Management Accountant , Management Accountant, or a proven Management Accountant ready to step into a more senior position Strong commercial awareness with the ability to influence stakeholders across the business Excellent analytical, communication, and organisational skills Manufacturing experience would be advantageous but is not essential This is a fantastic opportunity for an ambitious finance professional looking to develop their career within a thriving manufacturing business. If you're looking for a broad, commercially focused role where you can make a genuine impact while progressing your career in a senior accounting role, I'd be keen to speak with you.
Temporary Accounts Payable Clerk, 4 days WFH, 1 day in a South Yorkshire office paying up £15 per hour Location: South Yorkshire (4 days at home, 1 day office)Rate: Up to £15 per hourContract: Temporary (3 months)Hours: Monday to Friday, 37 hours (flexible start and finish times)Your new companyA reputable and well-established organisation is seeking an experienced Accounts Payable Clerk to join their busy finance team on a short-term temporary basis. You will be reporting directly to the Finance Manager and working alongside a knowledgeable and supportive team.Your new roleAs an Accounts Payable Clerk, you will play a key role in ensuring the smooth running of the purchase ledger function.Your responsibilities will include: Processing high volumes of supplier invoices accurately and efficiently Matching, batching, and coding invoices Reconciling supplier statements and resolving discrepancies Preparing and processing payment runs Handling supplier queries in a timely and professional manner Supporting the wider finance team with ad hoc duties What you'll need to succeed Previous experience in an Accounts Payable or Purchase Ledger role Strong attention to detail and ability to manage high volumes of work Good communication skills and a proactive approach Competent Excel and finance system skills Ability to hit the ground running in a fast-paced environment What you'll get in return Competitive hourly rate of up to £15 per hour Opportunity to work within a collaborative finance team Short-term assignment with immediate start Valuable experience within a well-structured finance function Free on site parking Hybrid working Flexible hours What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Aug 09, 2026
Seasonal
Temporary Accounts Payable Clerk, 4 days WFH, 1 day in a South Yorkshire office paying up £15 per hour Location: South Yorkshire (4 days at home, 1 day office)Rate: Up to £15 per hourContract: Temporary (3 months)Hours: Monday to Friday, 37 hours (flexible start and finish times)Your new companyA reputable and well-established organisation is seeking an experienced Accounts Payable Clerk to join their busy finance team on a short-term temporary basis. You will be reporting directly to the Finance Manager and working alongside a knowledgeable and supportive team.Your new roleAs an Accounts Payable Clerk, you will play a key role in ensuring the smooth running of the purchase ledger function.Your responsibilities will include: Processing high volumes of supplier invoices accurately and efficiently Matching, batching, and coding invoices Reconciling supplier statements and resolving discrepancies Preparing and processing payment runs Handling supplier queries in a timely and professional manner Supporting the wider finance team with ad hoc duties What you'll need to succeed Previous experience in an Accounts Payable or Purchase Ledger role Strong attention to detail and ability to manage high volumes of work Good communication skills and a proactive approach Competent Excel and finance system skills Ability to hit the ground running in a fast-paced environment What you'll get in return Competitive hourly rate of up to £15 per hour Opportunity to work within a collaborative finance team Short-term assignment with immediate start Valuable experience within a well-structured finance function Free on site parking Hybrid working Flexible hours What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Finance Manager South Birmingham Full-time Monday-Friday, 9:00am-5:30pm Office-based Free On-site Parking Study Support (where applicable) Are you looking for a Finance Manager role where you can genuinely make an impact? We're recruiting on behalf of a growing multi-site business looking to appoint a Finance Manager to oversee the day-to-day finance function while producing management accounts across multiple entities. This is a hands-on role offering a broad remit, team management responsibilities and exposure to statutory reporting. Responsibilities Manage and support a small finance team (currently 2-3 people). Lead the month-end management accounts process across multiple group companies, including consolidations. Produce management reports including P&L, variance analysis, balance sheet reconciliations and sales commission calculations, with the opportunity to gain exposure to cash flow, budgeting and forecasting over time. Coordinate year-end audits and assist with the preparation of statutory financial statements. Prepare VAT returns across multiple entities and support corporation tax submissions. Drive continuous improvements to finance processes and controls. About You ACA / ACCA / CIMA qualified, part-qualified or qualified by experience. Previous experience producing management accounts within a multi-entity environment. Experience supervising or mentoring finance staff would be advantageous but is not essential. Strong Excel skills, including Pivot Tables, XLOOKUP/VLOOKUP and SUMIFS. Organised, proactive and happy working within a collaborative office environment. If this sounds like a role you'd be interested in, please apply today to be considered for interviews taking place imminently. Please note: This company does not offer sponsorship. Applicants must have the full right to work in the UK to be considered.
Aug 08, 2026
Full time
Finance Manager South Birmingham Full-time Monday-Friday, 9:00am-5:30pm Office-based Free On-site Parking Study Support (where applicable) Are you looking for a Finance Manager role where you can genuinely make an impact? We're recruiting on behalf of a growing multi-site business looking to appoint a Finance Manager to oversee the day-to-day finance function while producing management accounts across multiple entities. This is a hands-on role offering a broad remit, team management responsibilities and exposure to statutory reporting. Responsibilities Manage and support a small finance team (currently 2-3 people). Lead the month-end management accounts process across multiple group companies, including consolidations. Produce management reports including P&L, variance analysis, balance sheet reconciliations and sales commission calculations, with the opportunity to gain exposure to cash flow, budgeting and forecasting over time. Coordinate year-end audits and assist with the preparation of statutory financial statements. Prepare VAT returns across multiple entities and support corporation tax submissions. Drive continuous improvements to finance processes and controls. About You ACA / ACCA / CIMA qualified, part-qualified or qualified by experience. Previous experience producing management accounts within a multi-entity environment. Experience supervising or mentoring finance staff would be advantageous but is not essential. Strong Excel skills, including Pivot Tables, XLOOKUP/VLOOKUP and SUMIFS. Organised, proactive and happy working within a collaborative office environment. If this sounds like a role you'd be interested in, please apply today to be considered for interviews taking place imminently. Please note: This company does not offer sponsorship. Applicants must have the full right to work in the UK to be considered.
Job Title : Credit Controller Type : Permanent Location : Hull, HU7 Salary : 30,000 - 31,000 Hours : Monday - Friday 08:30 - 16:30, Hybrid Are you a proactive and detail-oriented professional with a passion for credit management? Our client is on the lookout for a dynamic Credit Controller to play a crucial role in driving account management initiatives and ensuring efficient customer debt management. If you thrive in a collaborative environment and enjoy building relationships while managing financial processes, we want to hear from you! As a Credit Controller, you will: Manage Customer Accounts: Take charge of customer account management, ensuring a clean and well-maintained ledger with minimal overdue accounts and queries. Chase Customer Debt: Engage with customers to resolve queries and collect payments effectively, driving account management initiatives. Oversee Credit Management: Monitor customer credit limits and trade terms while providing support to the Commercial Team. Month-End Reporting: Assist in the month-end closure process, including provisioning, inter-company reconciliation, and KPI reporting. Collaborate with Teams: Work closely with the Accounting and Control Manager, Customer Service, and Account Managers to ensure a seamless credit management process. What We're Looking For: Experience: A minimum of 3 years in a Credit Controller or Credit Manager role, ideally within a finance function in a manufacturing environment. Communication Skills: Strong communication abilities to build relationships with multiple stakeholders confidently. Attention to Detail: Excellent organisational skills and a keen eye for detail, with proven problem-solving capabilities If you are a self-starter with a results-driven mindset and a passion for credit management, we encourage you to apply! Join our client's team and be part of a thriving organisation that values excellence and growth. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 08, 2026
Full time
Job Title : Credit Controller Type : Permanent Location : Hull, HU7 Salary : 30,000 - 31,000 Hours : Monday - Friday 08:30 - 16:30, Hybrid Are you a proactive and detail-oriented professional with a passion for credit management? Our client is on the lookout for a dynamic Credit Controller to play a crucial role in driving account management initiatives and ensuring efficient customer debt management. If you thrive in a collaborative environment and enjoy building relationships while managing financial processes, we want to hear from you! As a Credit Controller, you will: Manage Customer Accounts: Take charge of customer account management, ensuring a clean and well-maintained ledger with minimal overdue accounts and queries. Chase Customer Debt: Engage with customers to resolve queries and collect payments effectively, driving account management initiatives. Oversee Credit Management: Monitor customer credit limits and trade terms while providing support to the Commercial Team. Month-End Reporting: Assist in the month-end closure process, including provisioning, inter-company reconciliation, and KPI reporting. Collaborate with Teams: Work closely with the Accounting and Control Manager, Customer Service, and Account Managers to ensure a seamless credit management process. What We're Looking For: Experience: A minimum of 3 years in a Credit Controller or Credit Manager role, ideally within a finance function in a manufacturing environment. Communication Skills: Strong communication abilities to build relationships with multiple stakeholders confidently. Attention to Detail: Excellent organisational skills and a keen eye for detail, with proven problem-solving capabilities If you are a self-starter with a results-driven mindset and a passion for credit management, we encourage you to apply! Join our client's team and be part of a thriving organisation that values excellence and growth. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
As a Business Support Officer, you'll help keep our services running effectively behind the scenes-making sure our teams have the systems, information and support they need to focus on what matters most. This is an office based position working in our Wadebridge services on a 1 year fixed term contract. We can consider full time and part time applications, . The Opportunity You'll be part of a regional Business Support team, working closely with local service leadership to provide reliable, timely and high-quality support across a range of activities. From finance and data to office coordination and colleague support, you'll bring organisation, consistency and attention to detail-helping to connect processes and ensure everything runs smoothly day to day. This is a varied role where no two days are the same. You'll work across systems, people and processes, acting as a key point of coordination within your local area while being part of a wider, supportive regional team. What you'll be doing Supporting financial processes You'll help ensure financial tasks are completed accurately and on time, including: • Supporting invoicing, purchase orders and recharges • Processing transactions such as expenses, mileage and cash advances • Assisting with income returns and local banking • Managing petty cash and credit card reconciliations • Supporting fundraising income and restricted funds • Providing administrative support for aged debt and related processes Keeping the office running effectively You'll work closely with local managers to support day-to-day operations, including: • Responding to queries and directing requests appropriately • Managing incoming and outgoing post • Welcoming visitors and liaising with contractors • Supporting meetings with notes, minutes and documentation • Logging compliments and complaints • Ordering and maintaining office supplies • Helping ensure the office environment is safe, organised and well maintained • Supporting travel and accommodation arrangements where needed • Maintaining accurate records in line with GDPR and data protection standards What we're looking for We're looking for someone who is organised, adaptable and enjoys supporting others. • A good standard of education, including GCSE Maths and English (or equivalent) • Experience or interest in business administration (or a willingness to work towards a Level 3 qualification) • Strong attention to detail and the ability to manage a range of tasks • Confidence working across systems and processes • A collaborative approach and willingness to support others • Flexibility to respond to changing priorities in a busy environment This is a role where your contribution really matters-supporting the people and processes that enable high-quality care and support every day. Selection Process We will be shortlisting applications on an ongoing basis. If your application is shortlisted, we will invite you to a pre-screening interview with a member of the senior hiring team. If you are successful at this stage, the final assessment process will include a competency-based interview, a word and excel evaluation and the opportunity to get to know the team and Hft. Our Commitment to Inclusion We are committed to recruiting people from diverse backgrounds and believe that a diverse and inclusive workforce helps us better support the people we work with to live their best lives. If there is anything we can do to support you to do your best during the application and selection process, please contact Kate Boughton
Aug 08, 2026
Seasonal
As a Business Support Officer, you'll help keep our services running effectively behind the scenes-making sure our teams have the systems, information and support they need to focus on what matters most. This is an office based position working in our Wadebridge services on a 1 year fixed term contract. We can consider full time and part time applications, . The Opportunity You'll be part of a regional Business Support team, working closely with local service leadership to provide reliable, timely and high-quality support across a range of activities. From finance and data to office coordination and colleague support, you'll bring organisation, consistency and attention to detail-helping to connect processes and ensure everything runs smoothly day to day. This is a varied role where no two days are the same. You'll work across systems, people and processes, acting as a key point of coordination within your local area while being part of a wider, supportive regional team. What you'll be doing Supporting financial processes You'll help ensure financial tasks are completed accurately and on time, including: • Supporting invoicing, purchase orders and recharges • Processing transactions such as expenses, mileage and cash advances • Assisting with income returns and local banking • Managing petty cash and credit card reconciliations • Supporting fundraising income and restricted funds • Providing administrative support for aged debt and related processes Keeping the office running effectively You'll work closely with local managers to support day-to-day operations, including: • Responding to queries and directing requests appropriately • Managing incoming and outgoing post • Welcoming visitors and liaising with contractors • Supporting meetings with notes, minutes and documentation • Logging compliments and complaints • Ordering and maintaining office supplies • Helping ensure the office environment is safe, organised and well maintained • Supporting travel and accommodation arrangements where needed • Maintaining accurate records in line with GDPR and data protection standards What we're looking for We're looking for someone who is organised, adaptable and enjoys supporting others. • A good standard of education, including GCSE Maths and English (or equivalent) • Experience or interest in business administration (or a willingness to work towards a Level 3 qualification) • Strong attention to detail and the ability to manage a range of tasks • Confidence working across systems and processes • A collaborative approach and willingness to support others • Flexibility to respond to changing priorities in a busy environment This is a role where your contribution really matters-supporting the people and processes that enable high-quality care and support every day. Selection Process We will be shortlisting applications on an ongoing basis. If your application is shortlisted, we will invite you to a pre-screening interview with a member of the senior hiring team. If you are successful at this stage, the final assessment process will include a competency-based interview, a word and excel evaluation and the opportunity to get to know the team and Hft. Our Commitment to Inclusion We are committed to recruiting people from diverse backgrounds and believe that a diverse and inclusive workforce helps us better support the people we work with to live their best lives. If there is anything we can do to support you to do your best during the application and selection process, please contact Kate Boughton
Main Purpose of the job: To work flexibly across the planning service to provide in-depth technical and administrative support, with a primary focus on: handling, monitoring and coordinating planning service complaints (including logging, tracking, performance reporting and quality assurance of responses), coordinating and responding to Freedom of Information (FOI) and related information requests (including collation, redaction support and deadline management), finance support including income monitoring, cost recovery, debt chasing and reconciliations; producing management information and reports, o maintaining accurate records across relevant planning systems to support effective casework, complaints and information governance processes, To assist the planning service management team with their customer service activities, promotion of chargeable services and service improvement projects; such as commercialisation of chargeable services, better data collection, web site changes and self-service. Although there may be some specialisation of duties within the post, it is expected that all post holders will be able to cover any absence for post holders within their grade or respond to increases in demand for a particular service. Summary of Responsibilities and Personal Duties: 1. To manage the end-to-end administration of planning service complaints, including logging/acknowledgement, tracking deadlines, coordinating input from service areas, quality-checking draft responses and ensuring replies are issued within required timescales. 2. To coordinate and respond to FOI, EIR and related information requests for the Planning Service, including liaising with officers to gather information, maintaining a clear audit trail, supporting redaction where required, and monitoring performance against statutory deadlines. 3. To support financial administration for the Planning Service, including income monitoring, cost recovery, raising purchase orders, receipting invoices, chasing debt where appropriate, and producing regular reconciliations and management information. 4. To undertake redaction of complex and sensitive documents to support complaints handling and information requests, ensuring personal data and legally privileged information is removed in line with GDPR, relevant exemptions and Council policies prior to disclosure. 5. To provide flexible technical support to the wider Planning Service (including validation and consultation on complex planning and related applications where necessary) to help maintain service standards and performance targets. 6. To proactively monitor and report on service performance for complaints, FOI/EIR and key customer enquiries, including maintaining trackers, producing regular management reports and identifying trends and improvement actions. 7. To supervise and coach Planning Technicians in financial administration tasks (including creating suppliers, raising purchase orders, receipting invoices and maintaining records) to ensure accuracy, compliance and timely processing. 8. To utilise knowledge of planning service processes and relevant legislation/policy to investigate and resolve customer enquiries and issues. 9. To take responsibility for achieving a good outcome, ensuring communication with residents, planning professionals, Members and internal customers is clear, concise and addresses the points raised. 10. To provide administrative support to chargeable services (where applicable) and ensure associated income is recorded, monitored and reported accurately. 11. To manage, on behalf of the management team, updates to the planning services webpages and standard customer-facing information, ensuring content supports complaint reduction, clear expectations and improved customer experience. 10. To lead on the day-to-day administration of complaints and member/MP/ombudsman enquiries for the Planning Service, including logging and monitoring on the relevant system, coordinating draft responses, editing for completeness/consistency, and ensuring deadlines and service standards are met. To research and respond to FOI/EIR requests in line with statutory requirements. 11. Ensure that any improvement actions arising from complaints and feedback are prioritised and incorporated into the Planning Services improvement activities. Identify and advise managers of themes and risks, including those with potential reputational implications. 12. To work as part of a flexible team to ensure that workloads are effectively handled within required timescales, particularly for complaints, FOI/EIR and finance administration. 13. Actively participate in reviewing and implementing service improvement initiatives including process development, customer care initiatives and stakeholder projects. 14. Keep abreast of relevant planning legislation, complaints handling standards, information governance requirements (FOI/EIR/GDPR) and Council financial procedures. 12. Ensure performance targets and service objectives are met. 13. To provide on the job training and coaching to new members of the planning service and team; including planning technicians, junior planning officers and apprentices. 14. Internal contacts: These include planning officers, senior staff within own and other Directorates. 15. External contacts: Constant contact with members of the public, applicants, developers and their representatives, objectors, amenity groups, solicitors, personal search agents, plus other officers from public bodies and organisations. 16. To carry out the duties of the post with due regard to the Councils relevant codes and procedures. 17. To carry out duties with due regard to the Councils values and behaviours 18. All employees are required to participate in Appraisal and Performance Management processes and to undertake appropriate training and development, including mandatory induction training, identified to enhance their work. 19. Undertake other duties, commensurate with the grade, as may reasonably be required.
Aug 08, 2026
Contractor
Main Purpose of the job: To work flexibly across the planning service to provide in-depth technical and administrative support, with a primary focus on: handling, monitoring and coordinating planning service complaints (including logging, tracking, performance reporting and quality assurance of responses), coordinating and responding to Freedom of Information (FOI) and related information requests (including collation, redaction support and deadline management), finance support including income monitoring, cost recovery, debt chasing and reconciliations; producing management information and reports, o maintaining accurate records across relevant planning systems to support effective casework, complaints and information governance processes, To assist the planning service management team with their customer service activities, promotion of chargeable services and service improvement projects; such as commercialisation of chargeable services, better data collection, web site changes and self-service. Although there may be some specialisation of duties within the post, it is expected that all post holders will be able to cover any absence for post holders within their grade or respond to increases in demand for a particular service. Summary of Responsibilities and Personal Duties: 1. To manage the end-to-end administration of planning service complaints, including logging/acknowledgement, tracking deadlines, coordinating input from service areas, quality-checking draft responses and ensuring replies are issued within required timescales. 2. To coordinate and respond to FOI, EIR and related information requests for the Planning Service, including liaising with officers to gather information, maintaining a clear audit trail, supporting redaction where required, and monitoring performance against statutory deadlines. 3. To support financial administration for the Planning Service, including income monitoring, cost recovery, raising purchase orders, receipting invoices, chasing debt where appropriate, and producing regular reconciliations and management information. 4. To undertake redaction of complex and sensitive documents to support complaints handling and information requests, ensuring personal data and legally privileged information is removed in line with GDPR, relevant exemptions and Council policies prior to disclosure. 5. To provide flexible technical support to the wider Planning Service (including validation and consultation on complex planning and related applications where necessary) to help maintain service standards and performance targets. 6. To proactively monitor and report on service performance for complaints, FOI/EIR and key customer enquiries, including maintaining trackers, producing regular management reports and identifying trends and improvement actions. 7. To supervise and coach Planning Technicians in financial administration tasks (including creating suppliers, raising purchase orders, receipting invoices and maintaining records) to ensure accuracy, compliance and timely processing. 8. To utilise knowledge of planning service processes and relevant legislation/policy to investigate and resolve customer enquiries and issues. 9. To take responsibility for achieving a good outcome, ensuring communication with residents, planning professionals, Members and internal customers is clear, concise and addresses the points raised. 10. To provide administrative support to chargeable services (where applicable) and ensure associated income is recorded, monitored and reported accurately. 11. To manage, on behalf of the management team, updates to the planning services webpages and standard customer-facing information, ensuring content supports complaint reduction, clear expectations and improved customer experience. 10. To lead on the day-to-day administration of complaints and member/MP/ombudsman enquiries for the Planning Service, including logging and monitoring on the relevant system, coordinating draft responses, editing for completeness/consistency, and ensuring deadlines and service standards are met. To research and respond to FOI/EIR requests in line with statutory requirements. 11. Ensure that any improvement actions arising from complaints and feedback are prioritised and incorporated into the Planning Services improvement activities. Identify and advise managers of themes and risks, including those with potential reputational implications. 12. To work as part of a flexible team to ensure that workloads are effectively handled within required timescales, particularly for complaints, FOI/EIR and finance administration. 13. Actively participate in reviewing and implementing service improvement initiatives including process development, customer care initiatives and stakeholder projects. 14. Keep abreast of relevant planning legislation, complaints handling standards, information governance requirements (FOI/EIR/GDPR) and Council financial procedures. 12. Ensure performance targets and service objectives are met. 13. To provide on the job training and coaching to new members of the planning service and team; including planning technicians, junior planning officers and apprentices. 14. Internal contacts: These include planning officers, senior staff within own and other Directorates. 15. External contacts: Constant contact with members of the public, applicants, developers and their representatives, objectors, amenity groups, solicitors, personal search agents, plus other officers from public bodies and organisations. 16. To carry out the duties of the post with due regard to the Councils relevant codes and procedures. 17. To carry out duties with due regard to the Councils values and behaviours 18. All employees are required to participate in Appraisal and Performance Management processes and to undertake appropriate training and development, including mandatory induction training, identified to enhance their work. 19. Undertake other duties, commensurate with the grade, as may reasonably be required.
As a Business Support Officer, you'll help keep our services running effectively behind the scenes-making sure our teams have the systems, information and support they need to focus on what matters most. This is an office based position working in our Stroud services on a 1 year fixed term contract. We can consider full time and part time applications, . The Opportunity You'll be part of a regional Business Support team, working closely with local service leadership to provide reliable, timely and high-quality support across a range of activities. From finance and data to office coordination and colleague support, you'll bring organisation, consistency and attention to detail-helping to connect processes and ensure everything runs smoothly day to day. This is a varied role where no two days are the same. You'll work across systems, people and processes, acting as a key point of coordination within your local area while being part of a wider, supportive regional team. What you'll be doing Supporting financial processes You'll help ensure financial tasks are completed accurately and on time, including: • Supporting invoicing, purchase orders and recharges • Processing transactions such as expenses, mileage and cash advances • Assisting with income returns and local banking • Managing petty cash and credit card reconciliations • Supporting fundraising income and restricted funds • Providing administrative support for aged debt and related processes Keeping the office running effectively You'll work closely with local managers to support day-to-day operations, including: • Responding to queries and directing requests appropriately • Managing incoming and outgoing post • Welcoming visitors and liaising with contractors • Supporting meetings with notes, minutes and documentation • Logging compliments and complaints • Ordering and maintaining office supplies • Helping ensure the office environment is safe, organised and well maintained • Supporting travel and accommodation arrangements where needed • Maintaining accurate records in line with GDPR and data protection standards What we're looking for We're looking for someone who is organised, adaptable and enjoys supporting others. • A good standard of education, including GCSE Maths and English (or equivalent) • Experience or interest in business administration (or a willingness to work towards a Level 3 qualification) • Strong attention to detail and the ability to manage a range of tasks • Confidence working across systems and processes • A collaborative approach and willingness to support others • Flexibility to respond to changing priorities in a busy environment This is a role where your contribution really matters-supporting the people and processes that enable high-quality care and support every day. Selection Process We will be shortlisting applications on an ongoing basis. If your application is shortlisted, we will invite you to a pre-screening interview with a member of the senior hiring team. If you are successful at this stage, the final assessment process will include a competency-based interview, a word and excel evaluation and the opportunity to get to know the team and Hft. Our Commitment to Inclusion We are committed to recruiting people from diverse backgrounds and believe that a diverse and inclusive workforce helps us better support the people we work with to live their best lives. If there is anything we can do to support you to do your best during the application and selection process, please contact Kate Boughton
Aug 08, 2026
Contractor
As a Business Support Officer, you'll help keep our services running effectively behind the scenes-making sure our teams have the systems, information and support they need to focus on what matters most. This is an office based position working in our Stroud services on a 1 year fixed term contract. We can consider full time and part time applications, . The Opportunity You'll be part of a regional Business Support team, working closely with local service leadership to provide reliable, timely and high-quality support across a range of activities. From finance and data to office coordination and colleague support, you'll bring organisation, consistency and attention to detail-helping to connect processes and ensure everything runs smoothly day to day. This is a varied role where no two days are the same. You'll work across systems, people and processes, acting as a key point of coordination within your local area while being part of a wider, supportive regional team. What you'll be doing Supporting financial processes You'll help ensure financial tasks are completed accurately and on time, including: • Supporting invoicing, purchase orders and recharges • Processing transactions such as expenses, mileage and cash advances • Assisting with income returns and local banking • Managing petty cash and credit card reconciliations • Supporting fundraising income and restricted funds • Providing administrative support for aged debt and related processes Keeping the office running effectively You'll work closely with local managers to support day-to-day operations, including: • Responding to queries and directing requests appropriately • Managing incoming and outgoing post • Welcoming visitors and liaising with contractors • Supporting meetings with notes, minutes and documentation • Logging compliments and complaints • Ordering and maintaining office supplies • Helping ensure the office environment is safe, organised and well maintained • Supporting travel and accommodation arrangements where needed • Maintaining accurate records in line with GDPR and data protection standards What we're looking for We're looking for someone who is organised, adaptable and enjoys supporting others. • A good standard of education, including GCSE Maths and English (or equivalent) • Experience or interest in business administration (or a willingness to work towards a Level 3 qualification) • Strong attention to detail and the ability to manage a range of tasks • Confidence working across systems and processes • A collaborative approach and willingness to support others • Flexibility to respond to changing priorities in a busy environment This is a role where your contribution really matters-supporting the people and processes that enable high-quality care and support every day. Selection Process We will be shortlisting applications on an ongoing basis. If your application is shortlisted, we will invite you to a pre-screening interview with a member of the senior hiring team. If you are successful at this stage, the final assessment process will include a competency-based interview, a word and excel evaluation and the opportunity to get to know the team and Hft. Our Commitment to Inclusion We are committed to recruiting people from diverse backgrounds and believe that a diverse and inclusive workforce helps us better support the people we work with to live their best lives. If there is anything we can do to support you to do your best during the application and selection process, please contact Kate Boughton
Deluxebase is an established and growing international toy and gift business supplying zoos, aquariums, museums, visitor attractions and retailers across the UK, Europe and North America. As the business continues to grow, we are strengthening our senior management team and are looking for an experienced Head of Operations to take responsibility for the day-to-day operational performance of the company. Reporting directly to the Joint Managing Directors, this is a broad senior management role covering the operational functions that take products from suppliers through to our customers. The role You will lead and improve the day-to-day operational performance of the business, working closely with managers across Purchasing & Logistics, Warehousing, Sales Administration, Product Development, IT and Finance. Key responsibilities will include: Leading the day-to-day operational performance of the business. Providing senior management oversight across Purchasing & Logistics, Warehouse Operations and Sales Administration. Overseeing our UK warehouse and third-party logistics operation in the USA. Improving purchasing, stock, shipping, fulfilment and customer-service processes. Developing clear operational KPIs and management reporting. Driving better use of Odoo ERP and reducing unnecessary manual and spreadsheet-based processes. Leading cross-functional operational improvement projects. Improving accountability, workflows, deadlines and escalation processes across departments. Coordinating operational requirements for trade shows, showrooms, customised products and other key business projects. Working with the Joint Managing Directors to improve the management structure and reduce routine director involvement in operational issues. A key part of the role will be developing the managers and teams beneath you, creating clear ownership and ensuring issues are properly followed through to completion. The role will involve regular UK and international travel, including visits to overseas logistics partners, suppliers, trade fairs and operations. Candidates should be comfortable travelling several times a year, including occasional longer-haul trips. About you We are looking for an experienced operational leader with strong commercial judgement and a practical approach. You are likely to have: Significant experience in operations, supply chain, distribution, wholesale, manufacturing or a product-based business. Experience managing multiple functions, managers or operational teams. Strong leadership, organisation and project-management skills. Experience improving processes, productivity and operational control. Strong numerical and analytical ability. Experience using ERP systems and management information. Experience working with warehouses, logistics providers and suppliers. The confidence to challenge inefficient processes and introduce better ways of working. An engineering, manufacturing, lean/process-improvement or technical operations background would be advantageous, particularly where this has involved improving workflows, productivity, systems or operational efficiency. Experience within importing, wholesale, consumer products, ecommerce or international distribution would also be particularly valuable. Experience of Odoo would be advantageous but is not essential. Why join Deluxebase? Deluxebase is investing in its people, systems and management structure to support continued growth in the UK, Europe and North America. This is not a narrow departmental role. It is an opportunity to become the senior operational leader within the business, reporting directly to the Joint Managing Directors and having a genuine influence over how the company develops. Salary: competitive, from £50,000 depending on experience The role is also expected to participate in the company s management performance-bonus scheme once introduced, incorporating both Group EBITDA performance and role-specific operational objectives.
Aug 08, 2026
Full time
Deluxebase is an established and growing international toy and gift business supplying zoos, aquariums, museums, visitor attractions and retailers across the UK, Europe and North America. As the business continues to grow, we are strengthening our senior management team and are looking for an experienced Head of Operations to take responsibility for the day-to-day operational performance of the company. Reporting directly to the Joint Managing Directors, this is a broad senior management role covering the operational functions that take products from suppliers through to our customers. The role You will lead and improve the day-to-day operational performance of the business, working closely with managers across Purchasing & Logistics, Warehousing, Sales Administration, Product Development, IT and Finance. Key responsibilities will include: Leading the day-to-day operational performance of the business. Providing senior management oversight across Purchasing & Logistics, Warehouse Operations and Sales Administration. Overseeing our UK warehouse and third-party logistics operation in the USA. Improving purchasing, stock, shipping, fulfilment and customer-service processes. Developing clear operational KPIs and management reporting. Driving better use of Odoo ERP and reducing unnecessary manual and spreadsheet-based processes. Leading cross-functional operational improvement projects. Improving accountability, workflows, deadlines and escalation processes across departments. Coordinating operational requirements for trade shows, showrooms, customised products and other key business projects. Working with the Joint Managing Directors to improve the management structure and reduce routine director involvement in operational issues. A key part of the role will be developing the managers and teams beneath you, creating clear ownership and ensuring issues are properly followed through to completion. The role will involve regular UK and international travel, including visits to overseas logistics partners, suppliers, trade fairs and operations. Candidates should be comfortable travelling several times a year, including occasional longer-haul trips. About you We are looking for an experienced operational leader with strong commercial judgement and a practical approach. You are likely to have: Significant experience in operations, supply chain, distribution, wholesale, manufacturing or a product-based business. Experience managing multiple functions, managers or operational teams. Strong leadership, organisation and project-management skills. Experience improving processes, productivity and operational control. Strong numerical and analytical ability. Experience using ERP systems and management information. Experience working with warehouses, logistics providers and suppliers. The confidence to challenge inefficient processes and introduce better ways of working. An engineering, manufacturing, lean/process-improvement or technical operations background would be advantageous, particularly where this has involved improving workflows, productivity, systems or operational efficiency. Experience within importing, wholesale, consumer products, ecommerce or international distribution would also be particularly valuable. Experience of Odoo would be advantageous but is not essential. Why join Deluxebase? Deluxebase is investing in its people, systems and management structure to support continued growth in the UK, Europe and North America. This is not a narrow departmental role. It is an opportunity to become the senior operational leader within the business, reporting directly to the Joint Managing Directors and having a genuine influence over how the company develops. Salary: competitive, from £50,000 depending on experience The role is also expected to participate in the company s management performance-bonus scheme once introduced, incorporating both Group EBITDA performance and role-specific operational objectives.
Are you a driven and client-focused finance professional seeking an exciting opportunity within a growing practice? Based in Waterlooville, a reputable accounting firm with a close-knit team of around 20 employees, is looking for a Client Manager to join their supportive environment. Known for their strong reputation in the local business community, they value expertise, dedication, and a proactive approach. The company offers flexible working options including a day of work from home, along with attractive benefits such as birthday days off, additional annual leave, and a share in profit bonuses, all within a collaborative and growth-oriented culture. What will the Client Manager role involve? Managing a portfolio of small business clients, including sole traders, limited companies, and directors, ensuring high-quality service and satisfaction Building strong relationships with clients through face-to-face meetings and phone contact, providing proactive advice and support Assisting in the development and training of trainees, reviewing their work, providing training, whilst supporting their integration and growth within the firm Contributing to the firm s reputation for excellent service through effective communication, technical expertise, and a proactive approach towards client needs Supporting the wider team in delivering seamless accountancy solutions, helping to grow the firm s client base through word-of-mouth referrals Suitable Candidate for the Client Manager vacancy: Demonstrates previous experience in a practice environment, with a good understanding of small business clients and their needs Comfortable engaging directly with clients and able to hit the ground running Holds relevant accounting or finance qualifications, although qualified candidates are not essential Excels in building relationships and delivering excellent service with a professional, approachable manner Enthusiastic about supporting team members and contributing to a positive team culture Additional benefits and information for the role of Client Manager: Flexible working with 1 WFH day Birthday day off and additional leave based on service length Profit sharing scheme Opportunities for professional development and career progression Salary will be dependent on experience CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and doesn t discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications. Whilst we ensure all applications are considered, regrettably, it may not be possible to respond individually to all applications received.
Aug 08, 2026
Full time
Are you a driven and client-focused finance professional seeking an exciting opportunity within a growing practice? Based in Waterlooville, a reputable accounting firm with a close-knit team of around 20 employees, is looking for a Client Manager to join their supportive environment. Known for their strong reputation in the local business community, they value expertise, dedication, and a proactive approach. The company offers flexible working options including a day of work from home, along with attractive benefits such as birthday days off, additional annual leave, and a share in profit bonuses, all within a collaborative and growth-oriented culture. What will the Client Manager role involve? Managing a portfolio of small business clients, including sole traders, limited companies, and directors, ensuring high-quality service and satisfaction Building strong relationships with clients through face-to-face meetings and phone contact, providing proactive advice and support Assisting in the development and training of trainees, reviewing their work, providing training, whilst supporting their integration and growth within the firm Contributing to the firm s reputation for excellent service through effective communication, technical expertise, and a proactive approach towards client needs Supporting the wider team in delivering seamless accountancy solutions, helping to grow the firm s client base through word-of-mouth referrals Suitable Candidate for the Client Manager vacancy: Demonstrates previous experience in a practice environment, with a good understanding of small business clients and their needs Comfortable engaging directly with clients and able to hit the ground running Holds relevant accounting or finance qualifications, although qualified candidates are not essential Excels in building relationships and delivering excellent service with a professional, approachable manner Enthusiastic about supporting team members and contributing to a positive team culture Additional benefits and information for the role of Client Manager: Flexible working with 1 WFH day Birthday day off and additional leave based on service length Profit sharing scheme Opportunities for professional development and career progression Salary will be dependent on experience CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and doesn t discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications. Whilst we ensure all applications are considered, regrettably, it may not be possible to respond individually to all applications received.
