8 jobs found

User Researcher Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices Salary up to £60,000, plus excellent company benefits About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens, and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working on national-scale digital transformation programmes or helping shape user-centred services, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about understanding user needs and using research to improve services, Triad could be the place for you. Role Summary As a User Researcher at Triad, you will play a key role in helping clients understand their users and make evidence-based decisions. You will be responsible for planning and conducting research activities that uncover user needs, behaviours, motivations, and pain points. Working as part of multidisciplinary teams, you will ensure that services are designed around genuine user needs, helping organisations reduce risk, improve accessibility, and deliver better outcomes. You will be comfortable engaging with stakeholders at all levels, designing robust research approaches, analysing findings, and communicating insights that influence decision-making. You'll advocate for user-centred design and help clients embed research-led approaches within their organisations. Experience working within Government Digital Service (GDS) environments and public sector programmes is highly desirable. Key Responsibilities User Research Plan, design, and conduct user research using a range of qualitative and quantitative methods. Select appropriate research methodologies based on project objectives and user needs. Conduct user interviews, contextual enquiries, surveys, diary studies, workshops, and usability testing. Identify user needs, behaviours, motivations, and pain points. Ensure research activities are inclusive and representative of diverse user groups. Research Analysis & Insight Generation Analyse and synthesise research findings from multiple sources. Triangulate evidence across research activities, analytics, stakeholder input, and service data. Produce clear, actionable insights that inform service and product decisions. Present findings confidently to stakeholders, delivery teams, and senior leaders. User-Centred Service Design Support Create and contribute to research-driven artefacts including: Personas, User journeys, Empathy maps, Service blueprints, Research reports, Insight presentations Work collaboratively with UX Designers, Service Designers, Business Analysts, Product Owners, and Delivery Managers to ensure user needs remain central throughout delivery. Usability Testing & Iteration Plan and conduct usability testing for digital services and products. Analyse usability findings and provide evidence-based recommendations. Support teams in testing assumptions and validating design decisions. Accessibility & Inclusion Ensure research activities are accessible and inclusive. Advocate for the needs of users with varying access requirements and digital literacy levels. Contribute towards services meeting WCAG 2.2 accessibility standards. Stakeholder Engagement Facilitate workshops and collaborative sessions with users and stakeholders. Build strong working relationships across multidisciplinary teams. Help organisations understand the value of user research and evidence-led decision making. Agile Delivery Work effectively within Agile delivery environments. Contribute to discovery, alpha, beta, and live phases of digital service development. Support continuous improvement through ongoing user feedback and research. Community & Best Practice Contribute to Triad's User-Centred Design Community of Practice. Share knowledge, mentor others where appropriate, and help develop research capability across the organisation. Stay current with emerging user research methodologies, tools, and best practices. Skills & Experience Essential Strong experience planning and conducting user research across the service lifecycle. Experience using a range of qualitative and quantitative research methods. Ability to analyse complex research findings and communicate clear insights and recommendations. Experience conducting stakeholder interviews, user interviews, workshops, and usability testing. Strong presentation, facilitation, and communication skills. Experience working in Agile multidisciplinary teams. Understanding of accessibility and inclusive research practices. Experience working within Government Digital Service (GDS) environments and standards. Ability to influence stakeholders through evidence-based recommendations. Desirable Experience creating user-centred design artefacts including personas, user journeys, and service blueprints. Familiarity with research and collaboration tools such as: Dovetail, Mural, Microsoft Forms, Optimal Workshop, UserZoom Knowledge of analytics tools, including Google Analytics. Understanding of UX design and prototyping processes. Experience collaborating with UX Designers and Service Designers. Knowledge of HTML, CSS, and JavaScript. Qualifications & Certifications Degree or equivalent qualification in Psychology, Human-Computer Interaction (HCI), User Research, Social Research, Design, or a related discipline - desirable. Relevant industry certifications are advantageous. Security Clearance Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a UK resident for a minimum of 5 years and have the right to work in the UK.

User Researcher Based at client locations, remotely, or from our Godalming or Milton Keynes offices. Salary: Up to £60,000 plus excellent benefits. About Triad Triad Group Plc is an award-winning digital, data and technology consultancy with more than 35 years of experience delivering impactful solutions across the UK public sector. We help organisations design and deliver services that improve outcomes for citizens and users. Our collaborative culture encourages learning, innovation and professional growth. Whether supporting digital transformation programmes or improving public services, you'll work alongside talented multidisciplinary teams while helping shape user-centred solutions. Why join us? Glassdoor rating: 4.5/5 92% of employees would recommend Triad 100% CEO approval Examples of our work include: Supporting UK law enforcement with secure intelligence systems Enabling advanced weather forecasting through large-scale technology platforms Delivering systems that improve product safety monitoring Helping government organisations track and reduce transport emissions Role Overview As a User Researcher, you will help clients understand their users and make evidence-based decisions. You'll plan and deliver research activities that uncover user needs, behaviours and pain points, ensuring services are designed around real user insight. Working within multidisciplinary Agile teams, you'll translate research findings into actionable recommendations that improve products and services. You'll also champion user-centred design and help organisations embed research-led ways of working. Experience working within Government Digital Service (GDS) environments is highly desirable. Key Responsibilities User Research Plan and conduct qualitative and quantitative research. Select suitable methodologies based on business and user needs. Facilitate interviews, surveys, usability testing, workshops and other research activities. Ensure research is inclusive and representative. Analysis & Insights Analyse and synthesise findings from multiple sources. Identify patterns, opportunities and risks. Produce clear recommendations and communicate findings to stakeholders. Present insights to delivery teams and senior leaders. Service Improvement Create and contribute to: Personas User journeys Empathy maps Service blueprints Research reports Collaborate with UX Designers, Service Designers, Business Analysts, Product Owners and Delivery Managers. Support usability testing and iterative improvement. Accessibility & Stakeholder Engagement Promote inclusive research practices. Support delivery of accessible services aligned with WCAG 2.2 principles. Facilitate workshops and stakeholder engagement activities. Advocate for the value of user research and evidence-based decision making. Agile Delivery & Community Contribute throughout discovery, Alpha, beta and live phases. Support continuous improvement through ongoing research. Participate in Triad's User-Centred Design Community of Practice. Share knowledge and support development of research capability across the organisation. Skills & Experience Essential Strong experience conducting user research across the service life cycle. Experience using qualitative and quantitative research methods. Ability to analyse research findings and communicate actionable insights. Experience facilitating interviews, workshops and usability testing. Strong stakeholder management, communication and presentation skills. Experience working within Agile multidisciplinary teams. Understanding of accessibility and inclusive research practices. Experience working with GDS standards and public sector digital services. Ability to influence decisions through evidence and insight. Desirable Experience creating personas, user journeys and service blueprints. Familiarity with tools such as Dovetail, Mural, Microsoft Forms, Optimal Workshop or UserZoom. Knowledge of Google Analytics or similar tools. Understanding of UX design and prototyping processes. Knowledge of HTML, CSS and JavaScript. Qualifications A degree in Psychology, Human-Computer Interaction (HCI), User Research, Social Research, Design or a related discipline is desirable. Relevant industry certifications are advantageous. Security Clearance Candidates must be eligible and willing to obtain SC Clearance. To be eligible, you must have the right to work in the UK and normally have been resident in the UK for at least five years. Recruitment Process Introductory conversation with our Talent Team. First-stage interview with a senior member of the UCD team. Second-stage workshop interview with the UCD team. We aim to move successful candidates through the process quickly and efficiently. Equal Opportunities Triad is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We are committed to creating an inclusive workplace and are proud supporters of the Tech Talent Charter and Disability Confident initiatives.

Network Security Architect Stevenage Circa £65,000 Hybrid, 2-3 days on site Bored of designing networks nobody will ever see? This one's classified. You'll be architecting network solutions for environments most engineers never get near, working across national and international projects, at every level of classification, in some cases across NATO member countries. If you've spent your career pushing network architecture forward, and you want that work to actually matter, this is worth ten minutes of your time. What you'll be doing You'll design network architectures for highly secure environments, from early concept through to delivery. Some days that's chairing technical design reviews with peers across national operations teams. Other days it's pitching architecture decisions to information security colleagues, or setting direction on where the network goes next, including the move to cloud services. You'll work with network operations, information security, application teams and SOC colleagues, across multiple countries and multiple classification levels. Diplomacy matters here as much as technical depth. You'll often be finding the middle path between competing technical approaches, not just picking one and enforcing it. What you'll need Strong background in network architecture and design, with real depth in network security, not just general infrastructure Experience working with classified information, ideally within the UK and/or NATO member countries, and comfortable with the standards that come with it Able to chair and coordinate technical design discussions, not just contribute to them Comfortable operating in an international, multi-cultural team Confident working across internal customer groups, business analysts and technical teams Eligible for DV clearance, sole British citizenship required If you've got TOGAF, CCNP, CISSP or equivalent certifications, or hands-on accreditation experience against Def Stan or NATO security standards, that will stand out. What's in it for you Circa £65,000 depending on experience, bonus up to 21% of salary, pension contributions up to 14% combined, genuine flexible working, and excellent site facilities Worth a conversation? If this lands and you're curious, even if you're not actively looking, drop me a message. No pressure, no forms to fill in tonight. A short conversation is enough to work out if it's worth taking further.

Job Description Acoustics and Signature Analyst Full Time, On-site. Derby, Raynesway. An exciting opportunity has arisen for an Acoustics and Signature Analyst to join Rolls-Royce Submarines in Derby As an analyst in the Signature Group you will primarily be, delivering acoustic predictions using engineering analysis/CAE (eg FEA/FEM, SEA, multi-physics solvers), developing associated methods, toolsets, and supporting Validation and Verification (V&V) activities. You will be supporting in-build and future programmes. We are currently looking for talented analysts to join the Signature Group within Technology in Rolls-Royce Submarines. The Signature Group is primarily responsible for assessing the signature performance of the plant and providing recommendations for improving performance. In addition, the group supports the development of technology, capability, and testing programmes. Why Rolls-Royce? Rolls-Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount. We are proud to be a force for progress, powering, protecting and connecting people everywhere. We want to ensure that the excellence and ingenuity that has shaped our history continues into our future and we need people like you to come and join us on this journey. We'll provide an environment of caring and belonging where you can be yourself. An inclusive, innovative culture that invests in you, gives you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference. What we offer We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts. Your needs are as unique as you are. Hybrid working is a way in which our people can balance their time between the office, home, or another remote location. It's a locally managed and flexed informal discretionary arrangement. As a minimum we're all expected to attend the workplace for collaboration and other specific reasons, on average three days per week. What you will be doing: You will be conducting acoustic analysis/CAE (eg FEA/FEM, SEA, multi-physics solvers) and providing advice and guidance to the boat programmes: Strategic thinking to build on the business vision for the future of the signature capability.Liaising with customers, and various stakeholders in the signature community.Undertaking work relating to analysis/CAE, analysis methods development including V&V and uncertainty qualification.Supporting product V&V through relevant testing or commissioning programmes.Provide technical guidance in the design process.Drive continuous improvement through the business to develop capability and improvements to design. Who we are looking for: At Rolls-Royce we put safety first, do the right thing, make a difference, and seek simplicity in everything we do while also securing information. These principles form our values and behaviours and are an essential component of our assessment process and are fundamental qualities that we seek for all roles. Bachelor's degree, Master's or PhD in Engineering or regional equivalent qualification or equivalent technical capability based on practical knowledge and experience.Demonstrate interest in noise & vibration assessments.Able to prioritise tasks and work effectively on multiple projects at the same time.An ability to apply logical, analytical, and innovative thinking on a range of technical problems.Ability to communicate effectively across disciplines and with our customer.Experience of research and development, analytical and test validation activities.Desire to actively promote, encourage and support the identification and implementation of continuous improvements (of tools, processes and methods) both within and outside their immediate sphere and prompt action across the wider team and organisation. We are an equal opportunities employer. We're committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives which are crucial to innovation and problem solving. We believe the more diverse perspectives we have, the more successful we'll be. By building a culture of caring and belonging, we give everyone who works here the opportunity to realise their full potential. You can learn more about our global Inclusion strategy at Our people Rolls-Royce To work for the Rolls-Royce Submarines business an individual has to hold a Security Check clearance. Rolls-Royce will support the application for Security Clearance if you do not currently already have this in place. Due to the nature of work the business conducts and the protection of certain assets we can only progress applications from individuals who are a UK national or, in MoD approved cases, a dual national. Job Category Validation and Verification Posting Date 12 Sept 2025; 00:09 Posting End Date PandoLogic.

Job Description Acoustics and Signature Analyst Full Time, On-site. Derby, Raynesway. An exciting opportunity has arisen for an Acoustics and Signature Analyst to join Rolls-Royce Submarines in Derby As an analyst in the Signature Group you will primarily be, delivering acoustic predictions using engineering analysis/CAE (eg FEA/FEM, SEA, multi-physics solvers), developing associated methods, toolsets, and supporting Validation and Verification (V&V) activities. You will be supporting in-build and future programmes. We are currently looking for talented analysts to join the Signature Group within Technology in Rolls-Royce Submarines. The Signature Group is primarily responsible for assessing the signature performance of the plant and providing recommendations for improving performance. In addition, the group supports the development of technology, capability, and testing programmes. Why Rolls-Royce? Rolls-Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount. We are proud to be a force for progress, powering, protecting and connecting people everywhere. We want to ensure that the excellence and ingenuity that has shaped our history continues into our future and we need people like you to come and join us on this journey. We'll provide an environment of caring and belonging where you can be yourself. An inclusive, innovative culture that invests in you, gives you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference. What we offer We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts. Your needs are as unique as you are. Hybrid working is a way in which our people can balance their time between the office, home, or another remote location. It's a locally managed and flexed informal discretionary arrangement. As a minimum we're all expected to attend the workplace for collaboration and other specific reasons, on average three days per week. What you will be doing: You will be conducting acoustic analysis/CAE (eg FEA/FEM, SEA, multi-physics solvers) and providing advice and guidance to the boat programmes: Strategic thinking to build on the business vision for the future of the signature capability. Liaising with customers, and various stakeholders in the signature community. Undertaking work relating to analysis/CAE, analysis methods development including V&V and uncertainty qualification. Supporting product V&V through relevant testing or commissioning programmes. Provide technical guidance in the design process. Drive continuous improvement through the business to develop capability and improvements to design. Who we are looking for: At Rolls-Royce we put safety first, do the right thing, make a difference, and seek simplicity in everything we do while also securing information. These principles form our values and behaviours and are an essential component of our assessment process and are fundamental qualities that we seek for all roles. Bachelor's degree, Master's or PhD in Engineering or regional equivalent qualification or equivalent technical capability based on practical knowledge and experience. Demonstrate interest in noise & vibration assessments. Able to prioritise tasks and work effectively on multiple projects at the same time. An ability to apply logical, analytical, and innovative thinking on a range of technical problems. Ability to communicate effectively across disciplines and with our customer. Experience of research and development, analytical and test validation activities. Desire to actively promote, encourage and support the identification and implementation of continuous improvements (of tools, processes and methods) both within and outside their immediate sphere and prompt action across the wider team and organisation. We are an equal opportunities employer. We're committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives which are crucial to innovation and problem solving. We believe the more diverse perspectives we have, the more successful we'll be. By building a culture of caring and belonging, we give everyone who works here the opportunity to realise their full potential. You can learn more about our global Inclusion strategy at Our people Rolls-Royce To work for the Rolls-Royce Submarines business an individual has to hold a Security Check clearance. Rolls-Royce will support the application for Security Clearance if you do not currently already have this in place. Due to the nature of work the business conducts and the protection of certain assets we can only progress applications from individuals who are a UK national or, in MoD approved cases, a dual national. Job Category Validation and Verification Posting Date 12 Sept 2025; 00:09 Posting End Date PandoLogic.

Job Description Acoustics and Signature Analyst Full Time, On-site. Derby, Raynesway. An exciting opportunity has arisen for an Acoustics and Signature Analyst to join Rolls-Royce Submarines in Derby As an analyst in the Signature Group you will primarily be, delivering acoustic predictions using engineering analysis/CAE (eg FEA/FEM, SEA, multi-physics solvers), developing associated methods, toolsets, and supporting Validation and Verification (V&V) activities. You will be supporting in-build and future programmes. We are currently looking for talented analysts to join the Signature Group within Technology in Rolls-Royce Submarines. The Signature Group is primarily responsible for assessing the signature performance of the plant and providing recommendations for improving performance. In addition, the group supports the development of technology, capability, and testing programmes. Why Rolls-Royce? Rolls-Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount. We are proud to be a force for progress, powering, protecting and connecting people everywhere. We want to ensure that the excellence and ingenuity that has shaped our history continues into our future and we need people like you to come and join us on this journey. We'll provide an environment of caring and belonging where you can be yourself. An inclusive, innovative culture that invests in you, gives you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference. What we offer We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts. Your needs are as unique as you are. Hybrid working is a way in which our people can balance their time between the office, home, or another remote location. It's a locally managed and flexed informal discretionary arrangement. As a minimum we're all expected to attend the workplace for collaboration and other specific reasons, on average three days per week. What you will be doing: You will be conducting acoustic analysis/CAE (eg FEA/FEM, SEA, multi-physics solvers) and providing advice and guidance to the boat programmes: Strategic thinking to build on the business vision for the future of the signature capability. Liaising with customers, and various stakeholders in the signature community. Undertaking work relating to analysis/CAE, analysis methods development including V&V and uncertainty qualification. Supporting product V&V through relevant testing or commissioning programmes. Provide technical guidance in the design process. Drive continuous improvement through the business to develop capability and improvements to design. Who we are looking for: At Rolls-Royce we put safety first, do the right thing, make a difference, and seek simplicity in everything we do while also securing information. These principles form our values and behaviours and are an essential component of our assessment process and are fundamental qualities that we seek for all roles. Bachelor's degree, Master's or PhD in Engineering or regional equivalent qualification or equivalent technical capability based on practical knowledge and experience. Demonstrate interest in noise & vibration assessments. Able to prioritise tasks and work effectively on multiple projects at the same time. An ability to apply logical, analytical, and innovative thinking on a range of technical problems. Ability to communicate effectively across disciplines and with our customer. Experience of research and development, analytical and test validation activities. Desire to actively promote, encourage and support the identification and implementation of continuous improvements (of tools, processes and methods) both within and outside their immediate sphere and prompt action across the wider team and organisation. We are an equal opportunities employer. We're committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives which are crucial to innovation and problem solving. We believe the more diverse perspectives we have, the more successful we'll be. By building a culture of caring and belonging, we give everyone who works here the opportunity to realise their full potential. You can learn more about our global Inclusion strategy at Our people Rolls-Royce To work for the Rolls-Royce Submarines business an individual has to hold a Security Check clearance. Rolls-Royce will support the application for Security Clearance if you do not currently already have this in place. Due to the nature of work the business conducts and the protection of certain assets we can only progress applications from individuals who are a UK national or, in MoD approved cases, a dual national. Job Category Validation and Verification Posting Date 12 Sept 2025; 00:09 Posting End Date PandoLogic.

Job Description Acoustics and Signature Analyst Full Time, On-site. Derby, Raynesway. An exciting opportunity has arisen for an Acoustics and Signature Analyst to join Rolls-Royce Submarines in Derby As an analyst in the Signature Group you will primarily be, delivering acoustic predictions using engineering analysis/CAE (eg FEA/FEM, SEA, multi-physics solvers), developing associated methods, toolsets, and supporting Validation and Verification (V&V) activities. You will be supporting in-build and future programmes. We are currently looking for talented analysts to join the Signature Group within Technology in Rolls-Royce Submarines. The Signature Group is primarily responsible for assessing the signature performance of the plant and providing recommendations for improving performance. In addition, the group supports the development of technology, capability, and testing programmes. Why Rolls-Royce? Rolls-Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount. We are proud to be a force for progress, powering, protecting and connecting people everywhere. We want to ensure that the excellence and ingenuity that has shaped our history continues into our future and we need people like you to come and join us on this journey. We'll provide an environment of caring and belonging where you can be yourself. An inclusive, innovative culture that invests in you, gives you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference. What we offer We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts. Your needs are as unique as you are. Hybrid working is a way in which our people can balance their time between the office, home, or another remote location. It's a locally managed and flexed informal discretionary arrangement. As a minimum we're all expected to attend the workplace for collaboration and other specific reasons, on average three days per week. What you will be doing: You will be conducting acoustic analysis/CAE (eg FEA/FEM, SEA, multi-physics solvers) and providing advice and guidance to the boat programmes: Strategic thinking to build on the business vision for the future of the signature capability. Liaising with customers, and various stakeholders in the signature community. Undertaking work relating to analysis/CAE, analysis methods development including V&V and uncertainty qualification. Supporting product V&V through relevant testing or commissioning programmes. Provide technical guidance in the design process. Drive continuous improvement through the business to develop capability and improvements to design. Who we are looking for: At Rolls-Royce we put safety first, do the right thing, make a difference, and seek simplicity in everything we do while also securing information. These principles form our values and behaviours and are an essential component of our assessment process and are fundamental qualities that we seek for all roles. Bachelor's degree, Master's or PhD in Engineering or regional equivalent qualification or equivalent technical capability based on practical knowledge and experience. Demonstrate interest in noise & vibration assessments. Able to prioritise tasks and work effectively on multiple projects at the same time. An ability to apply logical, analytical, and innovative thinking on a range of technical problems. Ability to communicate effectively across disciplines and with our customer. Experience of research and development, analytical and test validation activities. Desire to actively promote, encourage and support the identification and implementation of continuous improvements (of tools, processes and methods) both within and outside their immediate sphere and prompt action across the wider team and organisation. We are an equal opportunities employer. We're committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives which are crucial to innovation and problem solving. We believe the more diverse perspectives we have, the more successful we'll be. By building a culture of caring and belonging, we give everyone who works here the opportunity to realise their full potential. You can learn more about our global Inclusion strategy at Our people Rolls-Royce To work for the Rolls-Royce Submarines business an individual has to hold a Security Check clearance. Rolls-Royce will support the application for Security Clearance if you do not currently already have this in place. Due to the nature of work the business conducts and the protection of certain assets we can only progress applications from individuals who are a UK national or, in MoD approved cases, a dual national. Job Category Validation and Verification Posting Date 12 Sept 2025; 00:09 Posting End Date PandoLogic.

SOC Manager 6 Month contract initially Based: Hybrid/Leamington & Gaydon - Hybrid as per business need Rate: £Market rates p/d (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a SOC Manager to join the team. As SOC Manager you will: * Oversee SOC activities by reviewing your team's performance metrics, incident reports and other key indicators * Lead incident response efforts when a security incident occurs, the SOC team has to respond as quickly as possible * Lead these efforts by establishing clear incident response procedures and protocols and conveying them to the team * Analyse incident reports to understand your organization's security posture by reviewing incident reports, SOC managers identify patterns and trends that may indicate weaknesses or vulnerabilities in their security defences * Serve as the point of contact (POC) for security incidents within the company. You are the primary liaison between the SOC team, other internal stakeholders, and external parties such as vendors, clients or regulatory bodies. * Be responsible for conducting information security investigations as a result of security incidents. These are previously identified by the Level 2 security analyst who are monitoring the security consoles from various SOC entry channels (SIEM, Tickets, Email and Phone) End to end security incident management. You will play a key role in providing the highest level of technical expertise and handling the most complex security incidents. Key Responsibilities: * Manage service and process improvements of SOC, auditing SOC incidents, identifying new use cases and automations * POC for SOC engineering team, threat intelligence analyst and Threat exposure management * Act as a point of escalation for Level-2 SOC security analysts in support of information security investigations to provide guidance and oversight on incident resolution and containment techniques * Act as the lead coordinator to individual information security incidents * Mentor security analysts regarding risk management, information security controls, incident analysis, incident response, SIEM monitoring, and other operational tasks (tools, techniques, Procedures) in support of technologies managed by the Security Operations Centre. * Document incidents from initial detection through final resolution * Ensure threat management, threat modelling, identify threat vectors and develop use cases for security monitoring * Create reports, dashboards, metrics for SOC operations and presentation to Sr. Mgmt. * Act as focal point for any investigations involving security; to prepare reports and note follow up action * Participate in the role of Incident Manager during any incidents and emergencies * Ensure that all business recovery/contingency plans and/or procedures held within the security control rooms are always kept up to date * Coordinate with IT teams on escalations, tracking, performance issues, and outages Key skills & experience: * Strong knowledge in Authentication, End Point Security, Internet Policy Enforcement, Firewalls, Web Content Filtering, Database Activity Monitoring (DAM), Public Key Infrastructure (PKI), Data Loss Prevention (DLP), Identity and Access Management (IAM) and SOC advancements such as EDR and SOAR * Good knowledge of SIEM technologies, like Google Chronicle, Splunk ES or QRadar * In-depth familiarity with security policies based on industry standards and best practices * Experienced within the information security field, with emphasis on security operations, incident management, intrusion analysis, security device installations, configuration, and troubleshooting (e. g., Firewall, IDS, etc.) * Experience in Log source integration and in Developing new correlation rules & Parser writing * Experienced in SOC automation development, cloud operations (e. g. AWS), Designing, building security operations centers and Regulatory Compliance * Ability to lead and communicate efficiently within a team environment along with Incident management process development and/or incident management experience * Solid understanding of information technology and information security required * Excellent communication and presentation skills with demonstrated skill in presenting analytical data effectively to varied audiences (including executives) * Ability to work well under pressure with differing levels of Management This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.