390 jobs found

Are you a naturally curious Service Charge professional or housing specialist who enjoys getting out of the office? Join a leading national Housing Association in a varied role that combines analytical investigation with site visits, helping to ensure customers are charged fairly, accurately, and transparently. This isn't your typical finance or service charge role. You'll analyse complex data, investigate discrepancies, and visit housing schemes to make sure the information in the system reflects what's happening on the ground. Working closely with Housing, Finance, Asset Management, and external contractors, you'll play a key role in improving service charge accuracy while delivering a fair outcome for customers. As a Service Charge Analyst, you won t just crunch numbers, you will tell the story behind them. You will get the chance to travel to various housing schemes, verifying that the data on your screen matches the reality on the ground. Why you'll love this job: Competitive Salary: £35,000 - £36,000 per annum. Hybrid Working: 35-hour working week with just 2 days per week in the Burnley Office , commutable from Burnley, Blackburn, Accrington, Nelson, Colne, Bury, Preston, Skipton and surrounding areas. Generous Time Off: 28 days' annual leave plus bank holidays, your birthday off, and the option to buy or sell additional leave. Health & Wellbeing: Comprehensive health cash plan, plus a wide range of gym and retail discounts. Learning & Development: Ongoing training, access to a Leadership Academy, and excellent opportunities for long-term career progression. Financial Security: Excellent pension scheme, including defined benefit options, alongside life assurance for added peace of mind. What you'll be doing day to day is Reviewing and validating service charge schedules against tenancy agreements, leases, asset hierarchies, and occupancy records. Investigating service charge discrepancies, identifying genuine errors and ensuring over or undercharging is resolved appropriately. Visiting housing schemes nationally to verify assets, review service delivery, and ensure service charge data accurately reflects properties on site. Working closely with Housing, Finance, Asset Management, and external contractors to maintain accurate billing, improve processes, and future-proof service charge models. Producing reports and analysis that support decision-making, improve transparency, and ensure compliance with leasehold and tenancy obligations. We're looking for a Service Charge professional who has Proven experience managing or analysing service charges within the housing sector. A strong understanding of residential lease agreements, tenancy agreements, service charge apportionment, and the legal obligations surrounding them. Experience working collaboratively across internal teams and external stakeholders. Experience using Excel, housing management systems, and finance systems to manage and analyse service charge information. A full UK driving licence and willingness to travel to carry out site visits. If you re looking for more than just a desk-based service charge role and want the opportunity to combine analysis, investigation, and real property visits, this could be the role for you. Take the next step in your career and apply today.

Are you a naturally curious Service Charge professional or housing specialist who enjoys getting out of the office? Join a leading national Housing Association in a varied role that combines analytical investigation with site visits, helping to ensure customers are charged fairly, accurately, and transparently. This isn't your typical finance or service charge role. You'll analyse complex data, investigate discrepancies, and visit housing schemes to make sure the information in the system reflects what's happening on the ground. Working closely with Housing, Finance, Asset Management, and external contractors, you'll play a key role in improving service charge accuracy while delivering a fair outcome for customers. As a Service Charge Analyst, you won t just crunch numbers, you will tell the story behind them. You will get the chance to travel to various housing schemes, verifying that the data on your screen matches the reality on the ground. Why you'll love this job: Competitive Salary: £35,000 - £36,000 per annum. Hybrid Working: 35-hour working week with just 2 days per week in the Camberley office, offering an easy commute from Woking, Basingstoke, Bracknell, Aldershot, Farnborough, Guildford, Reading, and surrounding areas. Generous Time Off: 28 days' annual leave plus bank holidays, your birthday off, and the option to buy or sell additional leave. Health & Wellbeing: Comprehensive health cash plan, plus a wide range of gym and retail discounts. Learning & Development: Ongoing training, access to a Leadership Academy, and excellent opportunities for long-term career progression. Financial Security: Excellent pension scheme, including defined benefit options, alongside life assurance for added peace of mind. What you'll be doing day to day is Reviewing and validating service charge schedules against tenancy agreements, leases, asset hierarchies, and occupancy records. Investigating service charge discrepancies, identifying genuine errors and ensuring over or undercharging is resolved appropriately. Visiting housing schemes nationally to verify assets, review service delivery, and ensure service charge data accurately reflects properties on site. Working closely with Housing, Finance, Asset Management, and external contractors to maintain accurate billing, improve processes, and future-proof service charge models. Producing reports and analysis that support decision-making, improve transparency, and ensure compliance with leasehold and tenancy obligations. We're looking for a Service Charge professional who has Proven experience managing or analysing service charges within the housing sector. A strong understanding of residential lease agreements, tenancy agreements, service charge apportionment, and the legal obligations surrounding them. Experience working collaboratively across internal teams and external stakeholders. Experience using Excel, housing management systems, and finance systems to manage and analyse service charge information. A full UK driving licence and willingness to travel to carry out site visits. If you re looking for more than just a desk-based service charge role and want the opportunity to combine analysis, investigation, and real property visits, this could be the role for you. Take the next step in your career and apply today.

Are you a naturally curious Service Charge professional or housing specialist who enjoys getting out of the office? Join a leading national Housing Association in a varied role that combines analytical investigation with site visits, helping to ensure customers are charged fairly, accurately, and transparently. This isn't your typical finance or service charge role. You'll analyse complex data, investigate discrepancies, and visit housing schemes to make sure the information in the system reflects what's happening on the ground. Working closely with Housing, Finance, Asset Management, and external contractors, you'll play a key role in improving service charge accuracy while delivering a fair outcome for customers. As a Service Charge Analyst, you won t just crunch numbers, you will tell the story behind them. You will get the chance to travel to various housing schemes, verifying that the data on your screen matches the reality on the ground. Why you'll love this job: Competitive Salary: £35,000 - £36,000 per annum. Hybrid Working: 35-hour working week with just 2 days per week in the Bradford office, offering an easy commute from Leeds, Huddersfield, Halifax, Wakefield, Dewsbury, Batley, Keighley, Shipley, and surrounding West Yorkshire areas. Generous Time Off: 28 days' annual leave plus bank holidays, your birthday off, and the option to buy or sell additional leave. Health & Wellbeing: Comprehensive health cash plan, plus a wide range of gym and retail discounts. Learning & Development: Ongoing training, access to a Leadership Academy, and excellent opportunities for long-term career progression. Financial Security: Excellent pension scheme, including defined benefit options, alongside life assurance for added peace of mind. What you'll be doing day to day is Reviewing and validating service charge schedules against tenancy agreements, leases, asset hierarchies, and occupancy records. Investigating service charge discrepancies, identifying genuine errors and ensuring over or undercharging is resolved appropriately. Visiting housing schemes nationally to verify assets, review service delivery, and ensure service charge data accurately reflects properties on site. Working closely with Housing, Finance, Asset Management, and external contractors to maintain accurate billing, improve processes, and future-proof service charge models. Producing reports and analysis that support decision-making, improve transparency, and ensure compliance with leasehold and tenancy obligations. We're looking for a Service Charge professional who has Proven experience managing or analysing service charges within the housing sector. A strong understanding of residential lease agreements, tenancy agreements, service charge apportionment, and the legal obligations surrounding them. Experience working collaboratively across internal teams and external stakeholders. Experience using Excel, housing management systems, and finance systems to manage and analyse service charge information. A full UK driving licence and willingness to travel to carry out site visits. If you re looking for more than just a desk-based service charge role and want the opportunity to combine analysis, investigation, and real property visits, this could be the role for you. Take the next step in your career and apply today.

Are you a naturally curious Service Charge professional or housing specialist who enjoys getting out of the office? Join a leading national Housing Association in a varied role that combines analytical investigation with site visits, helping to ensure customers are charged fairly, accurately, and transparently. This isn't your typical finance or service charge role. You'll analyse complex data, investigate discrepancies, and visit housing schemes to make sure the information in the system reflects what's happening on the ground. Working closely with Housing, Finance, Asset Management, and external contractors, you'll play a key role in improving service charge accuracy while delivering a fair outcome for customers. As a Service Charge Analyst, you won t just crunch numbers, you will tell the story behind them. You will get the chance to travel to various housing schemes, verifying that the data on your screen matches the reality on the ground. Why you'll love this job: Competitive Salary: £35,000 - £36,000 per annum. Hybrid Working: 35-hour working week with just 2 days per week in the Peterborough office, offering an easy commute from Stamford, Huntingdon, St Neots, Spalding, March, Corby, Kettering and surrounding areas. Generous Time Off: 28 days' annual leave plus bank holidays, your birthday off, and the option to buy or sell additional leave. Health & Wellbeing: Comprehensive health cash plan, plus a wide range of gym and retail discounts. Learning & Development: Ongoing training, access to a Leadership Academy, and excellent opportunities for long-term career progression. Financial Security: Excellent pension scheme, including defined benefit options, alongside life assurance for added peace of mind. What you'll be doing day to day is Reviewing and validating service charge schedules against tenancy agreements, leases, asset hierarchies, and occupancy records. Investigating service charge discrepancies, identifying genuine errors and ensuring over or undercharging is resolved appropriately. Visiting housing schemes nationally to verify assets, review service delivery, and ensure service charge data accurately reflects properties on site. Working closely with Housing, Finance, Asset Management, and external contractors to maintain accurate billing, improve processes, and future-proof service charge models. Producing reports and analysis that support decision-making, improve transparency, and ensure compliance with leasehold and tenancy obligations. We're looking for a Service Charge professional who has Proven experience managing or analysing service charges within the housing sector. A strong understanding of residential lease agreements, tenancy agreements, service charge apportionment, and the legal obligations surrounding them. Experience working collaboratively across internal teams and external stakeholders. Experience using Excel, housing management systems, and finance systems to manage and analyse service charge information. A full UK driving licence and willingness to travel to carry out site visits. If you re looking for more than just a desk-based service charge role and want the opportunity to combine analysis, investigation, and real property visits, this could be the role for you. Take the next step in your career and apply today.

Are you a naturally curious Service Charge professional or housing specialist who enjoys getting out of the office? Join a leading national Housing Association in a varied role that combines analytical investigation with site visits, helping to ensure customers are charged fairly, accurately, and transparently. This isn't your typical finance or service charge role. You'll analyse complex data, investigate discrepancies, and visit housing schemes to make sure the information in the system reflects what's happening on the ground. Working closely with Housing, Finance, Asset Management, and external contractors, you'll play a key role in improving service charge accuracy while delivering a fair outcome for customers. As a Service Charge Analyst, you won t just crunch numbers, you will tell the story behind them. You will get the chance to travel to various housing schemes, verifying that the data on your screen matches the reality on the ground. Why you'll love this job: Competitive Salary: £35,000 - £36,000 per annum. Hybrid Working: 35-hour working week with just 2 days per week in the Stockton-on-Tees, offering an easy commute from Middlesbrough, Hartlepool, Redcar, Darlington, Hartlepool, Durham and surrounding areas in the Tees Valley. Generous Time Off: 28 days' annual leave plus bank holidays, your birthday off, and the option to buy or sell additional leave. Health & Wellbeing: Comprehensive health cash plan, plus a wide range of gym and retail discounts. Learning & Development: Ongoing training, access to a Leadership Academy, and excellent opportunities for long-term career progression. Financial Security: Excellent pension scheme, including defined benefit options, alongside life assurance for added peace of mind. What you'll be doing day to day is Reviewing and validating service charge schedules against tenancy agreements, leases, asset hierarchies, and occupancy records. Investigating service charge discrepancies, identifying genuine errors and ensuring over or undercharging is resolved appropriately. Visiting housing schemes nationally to verify assets, review service delivery, and ensure service charge data accurately reflects properties on site. Working closely with Housing, Finance, Asset Management, and external contractors to maintain accurate billing, improve processes, and future-proof service charge models. Producing reports and analysis that support decision-making, improve transparency, and ensure compliance with leasehold and tenancy obligations. We're looking for a Service Charge professional who has Proven experience managing or analysing service charges within the housing sector. A strong understanding of residential lease agreements, tenancy agreements, service charge apportionment, and the legal obligations surrounding them. Experience working collaboratively across internal teams and external stakeholders. Experience using Excel, housing management systems, and finance systems to manage and analyse service charge information. A full UK driving licence and willingness to travel to carry out site visits. If you re looking for more than just a desk-based service charge role and want the opportunity to combine analysis, investigation, and real property visits, this could be the role for you. Take the next step in your career and apply today.

Our client is looking to appoint a Head of Insights & Data to build the insight capability of a fast growing prize competitions business and become the trusted voice in its leadership team. Our client runs prize competitions for football supporters, giving them the chance to win football prizes and merchandise. It is a profitable and fast growing business with a large and loyal football following, built on strong product instinct, speed and real football knowledge. Football supporters love what it does and they keep coming back. Every department now generates valuable data. What the business does not yet have is a single leader responsible for turning that information into better decisions. This role exists to change that. The role This is not a reporting job and it is not a dashboard factory. You will own the executive dashboards, the KPI framework, the forecasting models, the reporting standards and the experiment library. You will also build the insight process that sits beneath the leadership team. You will analyse commercial, content, partnership and customer performance, then turn what you find into recommendations that leaders act on. You will also identify where automation can remove manual work and sharpen the thinking. The point of the role is decision quality rather than report volume. What you will do Own the reporting rhythm. Build the executive dashboard and the weekly leadership pack, giving clear sight of revenue, customers, profit and the key KPIs. Drive commercial insight. Analyse competition performance, pricing and portfolio, then make the recommendations that improve results. Understand the audience and the customer. Measure content, campaigns, partnerships, retention and customer value, then act on what they tell you. Build forecasting and experimentation. Improve forecast accuracy and embed a culture of testing and learning. Apply practical automation. Remove repetitive reporting work so that time goes into thinking. Support the decisions. Be in the leadership meetings, answering the questions and shaping the calls that matter. What you will bring Proven experience building an insight function or leading analytics in a fast moving business. The ability to turn data into recommendations rather than reports, with the credibility to influence senior decisions. Experience building KPI frameworks, reporting and forecasting models. A track record of leading experimentation. The practical use of automation to improve efficiency and sharpen insight. Excellent communication and storytelling. Commercially savvy rather than only technically strong. Likely from sport, high growth ecommerce, consumer brands, retail, subscription businesses, sports betting or digital scale ups. Reward and benefits A competitive salary, depending on experience, with a discretionary bonus to be agreed. A team of analysts and data specialists, with scope for it to grow. A seat in a newly forming leadership team, with direct access to the CEO. The freedom to build the function and a real say in how the business grows. Possible discretionary bonus to be agreed. Location Leeds based and office based, with the possibility of some hybrid working. Our client is an equal opportunities employer.

Senior Associate / Associate - Investment Strategy & Capital Analytics Location: London or Manchester (Hybrid) Our client is a leading European investment platform operating across private credit, lending and real assets. Following continued growth, they are seeking a highly analytical Associate to join their Investment Strategy & Capital Analytics team. This team sits at the centre of investment decision-making, providing the analysis and insight that supports portfolio construction, capital deployment and fund performance. It is an excellent opportunity for a commercially minded analyst who enjoys working with complex data and influencing high-value investment decisions. The Role You will work closely with senior stakeholders across investments, finance and portfolio management, helping to translate complex information into actionable insights. Key responsibilities include: Building and enhancing financial and portfolio models Monitoring fund and investment performance Analysing projected versus actual returns Supporting capital deployment decisions Conducting scenario analysis and stress testing Producing clear and concise management insights from large datasets Supporting strategic projects and business intelligence initiatives Working with stakeholders across multiple investment strategies Candidate Profile We are interested in candidates who combine strong technical capability with commercial curiosity. Suitable backgrounds may include: Big 4 Modelling, Valuations or Advisory teams Actuarial consulting Investment banking Corporate finance Strategic finance and FP&A Infrastructure or private markets analytics Decision sciences, quantitative or data-focused functions Requirements: Strong academic track record, ideally within a quantitative discipline Advanced Excel modelling skills Experience working with complex datasets SQL, Power BI or similar analytical tools advantageous Ability to communicate complex information in a clear and commercial manner Exceptional attention to detail A proactive and intellectually curious mindset Why Apply? This role offers exposure to senior decision-makers and provides a unique opportunity to work across investment strategy, portfolio analytics and capital allocation. Successful candidates will gain broad exposure to fund management and investment decision-making within a growing platform.

User Researcher Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices Salary up to £60,000, plus excellent company benefits About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens, and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working on national-scale digital transformation programmes or helping shape user-centred services, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about understanding user needs and using research to improve services, Triad could be the place for you. Role Summary As a User Researcher at Triad, you will play a key role in helping clients understand their users and make evidence-based decisions. You will be responsible for planning and conducting research activities that uncover user needs, behaviours, motivations, and pain points. Working as part of multidisciplinary teams, you will ensure that services are designed around genuine user needs, helping organisations reduce risk, improve accessibility, and deliver better outcomes. You will be comfortable engaging with stakeholders at all levels, designing robust research approaches, analysing findings, and communicating insights that influence decision-making. You'll advocate for user-centred design and help clients embed research-led approaches within their organisations. Experience working within Government Digital Service (GDS) environments and public sector programmes is highly desirable. Key Responsibilities User Research Plan, design, and conduct user research using a range of qualitative and quantitative methods. Select appropriate research methodologies based on project objectives and user needs. Conduct user interviews, contextual enquiries, surveys, diary studies, workshops, and usability testing. Identify user needs, behaviours, motivations, and pain points. Ensure research activities are inclusive and representative of diverse user groups. Research Analysis & Insight Generation Analyse and synthesise research findings from multiple sources. Triangulate evidence across research activities, analytics, stakeholder input, and service data. Produce clear, actionable insights that inform service and product decisions. Present findings confidently to stakeholders, delivery teams, and senior leaders. User-Centred Service Design Support Create and contribute to research-driven artefacts including: Personas, User journeys, Empathy maps, Service blueprints, Research reports, Insight presentations Work collaboratively with UX Designers, Service Designers, Business Analysts, Product Owners, and Delivery Managers to ensure user needs remain central throughout delivery. Usability Testing & Iteration Plan and conduct usability testing for digital services and products. Analyse usability findings and provide evidence-based recommendations. Support teams in testing assumptions and validating design decisions. Accessibility & Inclusion Ensure research activities are accessible and inclusive. Advocate for the needs of users with varying access requirements and digital literacy levels. Contribute towards services meeting WCAG 2.2 accessibility standards. Stakeholder Engagement Facilitate workshops and collaborative sessions with users and stakeholders. Build strong working relationships across multidisciplinary teams. Help organisations understand the value of user research and evidence-led decision making. Agile Delivery Work effectively within Agile delivery environments. Contribute to discovery, alpha, beta, and live phases of digital service development. Support continuous improvement through ongoing user feedback and research. Community & Best Practice Contribute to Triad's User-Centred Design Community of Practice. Share knowledge, mentor others where appropriate, and help develop research capability across the organisation. Stay current with emerging user research methodologies, tools, and best practices. Skills & Experience Essential Strong experience planning and conducting user research across the service lifecycle. Experience using a range of qualitative and quantitative research methods. Ability to analyse complex research findings and communicate clear insights and recommendations. Experience conducting stakeholder interviews, user interviews, workshops, and usability testing. Strong presentation, facilitation, and communication skills. Experience working in Agile multidisciplinary teams. Understanding of accessibility and inclusive research practices. Experience working within Government Digital Service (GDS) environments and standards. Ability to influence stakeholders through evidence-based recommendations. Desirable Experience creating user-centred design artefacts including personas, user journeys, and service blueprints. Familiarity with research and collaboration tools such as: Dovetail, Mural, Microsoft Forms, Optimal Workshop, UserZoom Knowledge of analytics tools, including Google Analytics. Understanding of UX design and prototyping processes. Experience collaborating with UX Designers and Service Designers. Knowledge of HTML, CSS, and JavaScript. Qualifications & Certifications Degree or equivalent qualification in Psychology, Human-Computer Interaction (HCI), User Research, Social Research, Design, or a related discipline - desirable. Relevant industry certifications are advantageous. Security Clearance Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a UK resident for a minimum of 5 years and have the right to work in the UK.

Business Analyst. Permanent Remote-first c. 55,000 per annum UK-based We are looking for an experienced Business Analyst to support business and service design across a major change portfolio. This is a role within Social Housing so the initial focus will be primarily within the property space, including asset management, asset compliance, repairs, maintenance and wider property services. Future work may also extend into care, finance and HR. This role would suit someone with experience in social housing, local authority housing, property services, care, CareTech, CRM-enabled change or another highly regulated public sector or service environment. The role. You will provide the analysis, structure and evidence needed to shape better services, clearer requirements and successful transformation delivery. Working with business design partners, programme teams, operational SMEs, digital, data and change colleagues, you will help ensure future-state designs are grounded in operational reality, user needs, business outcomes and the Target Operating Model. This is not simply a requirements-gathering role. You will need to understand complex services, engage stakeholders, map processes, model data and information flows, and turn insight into clear, practical design artefacts. Key responsibilities You will: Analyse current-state property and operational services, including processes, journeys, pain points, risks and service issues. Support discovery and design activity across property services, with potential future involvement in care, finance and HR. Gather insight from operational data, stakeholders and existing documentation. Translate business needs into clear requirements, user stories, acceptance criteria, business rules and design artefacts. Support user-centred service design, aligning future-state designs to user needs and business outcomes. Produce process maps, service models, capability views, data flows and supporting documentation. Facilitate workshops with stakeholders, SMEs and delivery teams. Support CRM, CareTech, property and operational system change by defining requirements, data needs and process impacts. Review solution designs and functional specifications against agreed business requirements. Identify risks, assumptions, gaps and misalignment early. Maintain traceability from discovery through design, build, test and implementation. What we are looking for? You will bring strong business analysis and service design capability, ideally gained in a complex, regulated or public-service environment. Experience in some of the following would be ideal: Social housing, local authority housing, care, CareTech, health, local government or regulated services. Property services, asset management, asset compliance, repairs or maintenance. CRM-enabled transformation or customer/service management platforms. Stakeholder engagement across operational, technical and change teams. High-quality documentation, including requirements, process maps, design outputs and workshop records. Data modelling, data flows, reporting requirements or information capture. Business analysis, service design, process analysis or business design within change or transformation. You will also need: Strong analytical and problem-structuring skills. Experience with requirements elicitation, process mapping and journey mapping. The ability to translate operational detail into clear, testable outputs. Good workshop facilitation and stakeholder engagement skills. Excellent written and verbal communication skills. A practical understanding of how systems, data and technology support business processes. A user-centred approach, balancing customer, colleague, operational and business needs. To find out more, please apply with your CV to (url removed) Services advertised are those of an employment agency.

This role has a starting salary of 55,486 per annum, for working 36 hours per week. We are excited to be recruiting a Senior Security Analyst to join our fantastic team based at Woodhatch Place in Reigate. We offer a hybrid working model with a minimum of two office days per week. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About The Role As a Senior Security Analyst, you will play a central role in strengthening Surrey County Council's cyber resilience. Your day-to-day work will include proactive security monitoring across our hybrid cloud and on premises environment, triaging and investigating alerts, and supporting coordinated incident response activities. You will operate our vulnerability management processes, translate threat intelligence into actionable defences, and contribute to the improvement of detection content and security controls. You will also work closely with IT colleagues and suppliers to address risks, gather evidence for audits, and prepare clear reporting on security posture and emerging trends. This role does not include direct line management responsibilities, but you will regularly provide specialist guidance, coaching, and support to colleagues across IT&D and partner teams. Over the next 12 to 18 months, you will contribute to several high impact initiatives including: Establishing a more mature, risk based vulnerability management lifecycle and reducing exposure windows across critical systems Enhancing incident response readiness through improved playbooks, scenario testing, and lessons learned processes Uplifting monitoring coverage and the effectiveness of SIEM/EDR/NDR tooling, including tuning and detection improvements Strengthening supplier assurance processes, especially for cloud and SaaS services Supporting the development of updated cyber security policies, standards and operating procedures This is a pivotal role for a motivated cyber professional who wants to make a measurable difference. You will directly influence Surrey County Council's operational security posture and help reduce risk across services that support residents, communities, and frontline operations. Your insights and expertise will shape decision making, improve control maturity, and contribute to a safer, more resilient public service environment. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Strong experience in cyber security operations, including alert triage, investigation, and incident response Demonstrable capability in vulnerability management and translating technical risk into meaningful actions Ability to analyse complex information and present clear, concise reports and recommendations Proven ability to work collaboratively with technical and non technical stakeholders Commitment to continuous professional development and staying current with emerging threats High-level proficiency with security tooling (SIEM, EDR, cloud security tools) and modern IT environments Alignment with our values of accountability, teamwork, and inclusive service delivery To apply, we request that you submit a CV and you will be asked the following 4 questions: Give an example of how you have helped build a positive security culture across teams. Describe a time when you led or contributed to triage, investigation, or response during a cyber security incident. What actions did you take, and what was the outcome? Give an example of when you identified a significant technical vulnerability or risk. How did you communicate it to stakeholders, and what actions were taken as a result? Tell us about a situation where you analysed complex security information or data and produced a report or recommendation. How did you ensure your findings were clear, concise, and actionable? Before submitting your application, we recommend you read the job description and our Life at Surrey handbook to get an insight into working at Surrey. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. The job advert closes at 23:59 on 14/08/2026, with interviews planned to follow shortly thereafter. We look forward to receiving your application, please click on the apply online button below to submit. Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion please contact Kamil Erkadoo via email at . Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria, as displayed on the advert, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.

Position Title: Senior Administrator / Budget Analyst Duration: Contract Location: Irvine, California USA Job Description: Support HDC budget tracking and monitoring, ensuring accurate and up-to-date records of expenditures Process and manage SAP transactions, including budget entries, cost tracking, and financial data updates for HDC Review and validate financial data to ensure accuracy and compliance with internal policies Assist with monthly budget reporting, reconciliation, and variance analysis Maintain organized documentations of financial records, invoices, and procurement activities Collaborate with Finance, Purchasing, and cross-functional teams to resolve budget or payment-related issues Support budget planning and forecasting activities as needed Identify discrepancies and proactively follow up to ensure timely resolution Assist in improving internal processes related to budget control, SAP usage, and reporting efficiency Plan and coordinate internal events and special programs (team events, workshops, VIP visits) Support Long & short-term business planning (including establishing and implementing of annual planning), budget projection, budget creation, completing report, financial management and bookkeeping Support investment consultation preparation (product, technology, fixed asset investment, and investment committee), Support monthly/ quarterly differential analysis, and financial reporting Filing for investment consultation report, PI, PO, RFQ, invoice, payroll, expense report, completion report, etc. Foster communication between the Client and counterparts Asset management - shipping and receiving design properties, renting and/or borrowing vehicles Assist design studio head and staff with administrative and operation side of business Given the nature of design studio environment with high stress and heavy workload, good communication skill and positive personality is a great asset Requirements: Bachelor's degree in Accounting, Finance, Business Administration, Economics, or a related field 1-5 years of relevant experience in Accounting, Finance Operations, Purchasing, or Administrative roles, with exposure to budgeting processes preferred Hands-on experience with SAP (or similar ERP systems) for financial transactions, budget tracking, and reporting Practical understanding of Procurement (PO) processes, including PR/PO creation, invoice processing, and payment tracking Solid knowledge of basic accounting principles Proficiency in Microsoft Office Suite, with strong Excel skills (e.g. formulas, data reconciliation, pivot tables) required Ability to monitor budgets, track expenditures, and maintain accurate financial records in real time Strong analytical skills with the ability to identify discrepancies, validate financial data, and support cost control measures High level of attention to detail and accuracy, especially in financial documentation and transaction processing Ability to manage multiple priorities while maintaining organized documentation and compliance with internal procedures Effective written and verbal communication skills Proactive and problem-solving mindset, with the ability to improve process efficiency Education: Bachelor's Degree Experience: Minimum 10+ Years We are an equal opportunity employer and do not discriminate based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, or veteran status. Employment is at will and may be terminated by either party at any time. We provide reasonable accommodations for qualified individuals with disabilities. Please contact us if you need assistance in the application process Must be authorized to work in the U.S.

Customer Service Advisor Location: Wellingborough, site based Salary: £26,234 per annum What we offer 37.5 hours per week, Monday to Friday plus 1 in 6 Saturdays (8.30am - 12.30pm) Employee health and benefits scheme, including anonymous counselling service, 24/7 GP service, retail and gym discounts and medical cashback scheme 21 days annual leave Additional birthday holiday Holiday purchase scheme Performance based salary increments Fun Company events and functions Free parking Monthly free food days Close to shops and amenities Reward and recognition Purpose Vizion Network is a forward-thinking organisation dedicated to fostering a positive and inclusive workplace culture. Located in Hull and Wellingborough, we pride ourselves on our commitment to employee development, wellbeing, and innovation. Our mission is to attract, develop, and retain exceptional talent by fostering a diverse, inclusive, and respectful workplace where every employee feels valued, respected, and empowered. We champion equity, recognising that our strength lies in the unique backgrounds, perspectives, and talents of our people. Through transparent practices, continuous development, and meaningful engagement, we strive to create an environment where all employees can thrive and contribute to our shared success. To provide professional administrative support within the Claims Team and to company Management / Directors. As a Customer Service Advisor, you will deliver the highest possible standards of customer service, be able to follow individual brand requirements and directives, ensuring that service level agreements and performance targets, both on an individual and team basis are maintained. The Customer Service Advisor is responsible for deployment, management and progression of motor claims relating to vehicle accidental damage, from initial contact, to repair handover and aftercare as required, keeping in close contact with the Bodyshop/Insurer and Customer throughout the repair process to ensure all SLA's are maintained and adhered to. Role Profile Ensure that you are kept fully up to date with SLA's Ensure that you are aware and understand the KPI's the repairers are to adhere as a Vizion Member Ensure accurate processing and deployment / reallocation of claim notifications to repairers via rules driven in house management system within SLA To ensure hire sheets are recorded and updated correctly to ensure costs to the business and clients are kept to a minimum by constant management of hire periods Provide investigative feedback on any queries to the company and their clients where necessary To progress customer claims within the company's management system ensuring they are actioned within internally agreed SLA's Ensure daily tasks are managed within agreed SLAs Management of day to day body shop performance of KPIs, breaches, and cancellations To be responsible for building relationships within the repair network to ensure the smooth transition of customer repairs from start to finish Act as a first level point of contact for repair network members, clients, customers and team members and provide progress updates as required To receive incoming calls and emails and act promptly, dealing with all enquiries or actions in a professional manner Monitor personal and general inboxes and action emails within a timely manner To record all client issues and feed back to your Line Manager, Network Performance Analyst and the Management Team where necessary Assist with any reporting requested for analysis and management of the department/region/client Liaise with designated Network Performance Analyst and any other departments to seek assistance and resolution where required Work towards achieving targets set on a daily/monthly/annual basis provided by your Team Leader/ Line Manager Assist with other Advisor's caseload as and when requested to ensure full service provision Ensure that claims data is maintained and kept fully updated with information from all sources in a timely manner To ensure you provide accurate and detailed recording of all information utilising our management systems so as to provide comprehensive audit trails Promote data security in and outside of the business at all times, strict adherence to DPA and information security standards Adhere to stated Company Policies and Procedures and carry out all duties in a way which is consistent with our clients' values The completion of duties as required from time to time by the Management Team Manage complaints in line with policy ensuring full and in-depth information is captured and logged to enable full reporting on Expressions of Dissatisfaction Ensure that you process and resolve expressions of dissatisfaction within FCA Guidelines and internal/external SLA's To promote our business and that of our clients by providing exceptional and friendly service at all times Person Specification First class communication skills Accurate data input skills Ability to build and maintain relationships Ability to work to agreed deadlines, targets and objectives Able to work as part of a team as well as autonomously to a high level of accuracy Good planning and organisational skills Good problem-solving skills Good decision maker Commitment to providing a first-class service to customers and repairers Customer focused Good knowledge of Microsoft Office To Apply If you feel you are a suitable candidate and would like to work for Vizion Network, please click apply to be redirected to our website to complete your application.

Senior Associate / Associate - Investment Strategy & Capital Analytics Location: London or Manchester (Hybrid) Our client is a leading European investment platform operating across private credit, lending and real assets. Following continued growth, they are seeking a highly analytical Associate to join their Investment Strategy & Capital Analytics team. This team sits at the centre of investment decision-making, providing the analysis and insight that supports portfolio construction, capital deployment and fund performance. It is an excellent opportunity for a commercially minded analyst who enjoys working with complex data and influencing high-value investment decisions. The Role You will work closely with senior stakeholders across investments, finance and portfolio management, helping to translate complex information into actionable insights. Key responsibilities include: Building and enhancing financial and portfolio models Monitoring fund and investment performance Analysing projected versus actual returns Supporting capital deployment decisions Conducting scenario analysis and stress testing Producing clear and concise management insights from large datasets Supporting strategic projects and business intelligence initiatives Working with stakeholders across multiple investment strategies Candidate Profile We are interested in candidates who combine strong technical capability with commercial curiosity. Suitable backgrounds may include: Big 4 Modelling, Valuations or Advisory teams Actuarial consulting Investment banking Corporate finance Strategic finance and FP&A Infrastructure or private markets analytics Decision sciences, quantitative or data-focused functions Requirements: Strong academic track record, ideally within a quantitative discipline Advanced Excel modelling skills Experience working with complex datasets SQL, Power BI or similar analytical tools advantageous Ability to communicate complex information in a clear and commercial manner Exceptional attention to detail A proactive and intellectually curious mindset Why Apply? This role offers exposure to senior decision-makers and provides a unique opportunity to work across investment strategy, portfolio analytics and capital allocation. Successful candidates will gain broad exposure to fund management and investment decision-making within a growing platform.

Business Engagement and Service Improvement Manager - Housing Permanent Eastleigh Up to 58,400 The role holder is responsible for collaborating with operational teams to shape ideas for change, support the development of robust business cases, and clearly articulate the drivers for change-whether regulatory, compliance, operational, or strategic. A core element of the role is leading the Business Engagement & Service Improvement team, including Service Improvement Coordinators and Root Cause Analysts, to ensure all initiatives are underpinned by customer feedback and insights. Alongside RCA insight, the role holder will work closely with the Customer Experience - Operations Team, Insights Team and People & Organisational Development (POD) to translate customer and colleague feedback into meaningful service improvements and cultural change initiatives. The Business Engagement & Service Improvement team also enables the business to self-deliver change where appropriate, by providing facilitation, guidance, and access to tools. This includes conducting reviews, undertaking gap analyses, and leading working groups to identify and shape new initiatives that feed into the wider Portfolio. The role holder works in partnership with the Head of Change & Service Improvement to support the identification, forecasting, and planning of demand, while providing insight and input into the prioritisation and sequencing of the overall Portfolio. They play a key role in managing stakeholder expectations around delivery timescales and scope, ensuring change is well-governed, strategically aligned, and impactful. Knowledge Detailed knowledge of the internal business environment and the wider Social Housing sector, including regulatory, compliance and operational drives as well as its challenges and opportunities. CIH Level 4 or above (preferred). Evidence of continued professional development, particularly in leadership, business change, or project management Understanding of customer engagement, service design, root cause analysis and continuous improvement methodologies. Please click 'apply now' or contact me for more information Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Operational Risk Manager (Part-Time) London / Hybrid Part-Time 2-3 Days Per Week (or Equivalent) 60k - 100k per annum (pro rata) + bonus and benefits Are you an experienced Operational Risk Manager looking for a flexible, part-time opportunity where you can make a real impact? This is an excellent opportunity to join a highly regulated financial services environment, working closely with senior leadership to strengthen and evolve an established Operational Risk Framework. You'll play a key role in helping the business identify, assess and manage operational risk, while supporting strong governance, regulatory compliance and a positive risk culture across the organisation. If you enjoy collaborating with stakeholders, providing constructive challenge and influencing business decisions through insightful risk management, we'd love to hear from you. What you'll be doing Support the ongoing development, maintenance and continuous improvement of the Operational Risk Framework, ensuring it remains aligned with regulatory requirements and business needs. Coordinate and facilitate operational risk assessments across the business, reviewing and challenging departmental assessments to ensure consistency, effective control evaluation and appropriate risk scoring. Maintain the Operational Risk Register, monitor incidents, near misses and emerging risks, identify trends and root causes, and track risk mitigation actions through to completion. Assist with the development and monitoring of Key Risk Indicators (KRIs), risk appetite metrics and the annual Business-Wide Risk Assessment (BWRA). Produce high-quality risk reporting, dashboards and management information for senior leadership, including the Executive Risk and Compliance Committee (ERCC), while escalating significant risks and control weaknesses where appropriate. Support the firm's Operational Resilience programme, including scenario testing, business change initiatives, outsourcing risk reviews and strategic projects. Contribute to regulatory activities, including ICARA, audit responses and the review of operational risk policies and procedures. Promote a strong risk culture by delivering guidance, encouraging first-line ownership of risks and supporting effective risk management across the business. What you'll bring Essential Experience in an Operational Risk role within an FCA-regulated financial services organisation. Strong knowledge of operational risk frameworks, governance and risk management best practice. Experience facilitating, reviewing and constructively challenging operational risk assessments. Excellent analytical, organisational and report-writing skills. Strong stakeholder management skills with the confidence to influence and provide constructive challenge at all levels. A collaborative, organised and pragmatic approach with excellent attention to detail and a commitment to continuous improvement. Desirable Knowledge of MIFIDPRU , ICARA and Operational Resilience requirements. Experience preparing reports for Executive Committees and Boards. Professional Risk Management qualification (IRM or equivalent). If you've held any of these roles or used these technologies/skills, this role could be a great fit: Operational Risk Manager, Operational Risk Analyst, Risk Manager, Enterprise Risk Manager, Risk & Compliance Manager, Operational Resilience Manager, Risk Business Partner, Governance, Risk & Compliance (GRC), Enterprise Risk, FCA Regulation, Financial Services Risk, Operational Risk Frameworks, Risk Assessments, BWRA, Risk Register, Key Risk Indicators (KRIs), Risk Governance, ICARA, MIFIDPRU, Operational Resilience, Board Reporting, Executive Committee Reporting, Risk Management, IRM. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

UX Designer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary up to 60k, plus excellent company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.5 92% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary As a UX Designer at Triad, you will play a significant role in our client assignments. You will seek to align multiple perspectives by providing coherent views of how best to build and deliver services as well as defining and developing the UX language of Triad. You should be an articulate and creative designer who can research and define user needs as well as solve the problems users face when interacting with business processes and IT systems. A strong portfolio of successful UX work is essential. Could you be Triad's next "Rising Star of the Year?" Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User research: Plan and conduct user research with appropriate methods including user interviews and surveys to address research problems, establish user needs, highlight pain points and identify opportunities to improve user experiences. Analysis: Use appropriate methods to analyse research and triangulate findings across multiple research outputs. Producing artefacts: Decide upon and produce artefacts based on the research and design including personas, user journeys, and service blueprints. Design and iteration: Create wireframes and designs using various levels of fidelity as appropriate and collate feedback to iterate these designs. Prototyping: Create interactive prototypes to different levels of fidelity to be able to test design options. Workshops: Initiate, plan and conduct workshops with stakeholders and users. Stakeholder collaboration: Work with stakeholders, users, business analysts, technical teams and product owners to shape and develop the user experience. Usability testing: Initiate, plan, conduct and analyse usability testing to evaluate digital systems and services. Accessibility and inclusion: Ensure research activities are inclusive (for accessibility and digital literacy needs) and designed to ensure services adhere to WCAG 2.2. Information architecture and navigation: Research for and design the information architecture to ensure users can navigate successfully. Measuring success: Work with stakeholders to define success metrics so that services can continually iterate. Agile working: Work and collaborate across multi-disciplinary teams using agile methods. Advocacy and education: Advocate for and educate client teams about user-centred design including upskilling and mentoring. Best practice and community: Be part of and contribute to the Community of Practice to ensure it develops alongside developments in the industry. Skills and Experience: Deep analytical thinking with a strong ability to communicate insights clearly through presentations and reports. Skilled in designing accessible systems and services, with a good understanding of WCAG 2.2 guidelines and inclusive design for users with varying levels of digital literacy (desirable). Experienced in creating intuitive, user-friendly digital experiences backed by solid user research and usability testing, with the ability to extract and present actionable insights. Proficient in prototyping and design tools including Figma, Adobe XD, Axure, and Balsamiq. Familiar with research and analysis tools such as Dovetail, Mural, and Microsoft Forms. Knowledge of front-end technologies (HTML, CSS, JavaScript) and analytical tools like Google Analytics (both desirable). Comfortable working within Agile frameworks and collaborating across multidisciplinary teams. Experience working with Government Digital Service (GDS) standards and practices A portfolio of UX work is available on request. Qualifications & Certifications: A degree or equivalent qualification related to the area you work in - Desirable. Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses Work Environment: Collaborative, creative, and free from discrimination Benefits: 25 days of annual leave, plus bank holidays Matched pension contributions (5%) Private healthcare with Bupa Gym membership support or Lakeshore Fitness access Perkbox membership Cycle-to-work scheme What Our Colleagues Have to Say Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page. Our selection process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited forinterview. A first-stage interview with a senior member of the UCD team A second-stage workshop-based interview with our UCD team We aim to complete interviews and progress candidates to the offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information please contact Ryan Jordan or submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.

SQL & Reporting Business Analyst Hybrid (Role can report into sheffield / Warrington / Luton offices Customer-Facing Business Analysis Employee-Owned Software Company Strong SQL skills. Great communication. Real business impact. We're looking for a Business Analyst with strong SQL skills who enjoys working directly with customers to understand their reporting requirements and transform data into meaningful business insight. This is far more than a traditional SQL reporting role. You'll become a trusted advisor to customers, taking time to understand how their organisations operate before designing reporting solutions that help them make better decisions and maximise the value of their software investment. If you enjoy speaking with customers as much as writing SQL, we'd love to hear from you. The Role Working as part of an experienced Professional Services team, you'll bridge the gap between business users and technology, translating customer requirements into reporting solutions that deliver genuine business value. You'll spend time understanding customer processes, gathering requirements, analysing data and developing reporting solutions that help customers gain better visibility of their operations. Responsibilities Gather and analyse customer reporting requirements Build strong relationships with customers and stakeholders Write complex SQL queries to extract, interrogate and manipulate data Design meaningful reporting solutions based on business needs Validate and analyse data quality Produce functional documentation and specifications Support software implementation projects Work closely with software developers and project teams Deliver customer workshops and demonstrations where appropriate Recommend improvements to reporting processes and business insight What We're Looking For - we are happy to invite applications from junior to intermediate levels. Essential Strong SQL skills Experience gathering and documenting business requirements Excellent communication and stakeholder management skills A logical and analytical approach to problem solving Experience working with business systems or enterprise software Ability to explain technical concepts to non-technical audiences You'll likely be working as a Business Analyst Business Systems Analyst Technical Business Analyst Reporting Analyst SQL Analyst MI Analyst Application Analyst Software Consultant Professional Services Consultant Data Analyst (customer-facing) Why Join? Hybrid working (1 day in the office) Employee-owned business Varied customer-facing role Modern cloud software Excellent career progression Friendly, collaborative team Long-established and profitable organisation

Shape the Future with AI & Data We are looking for talented AI / Data Engineers to join a growing technology consultancy delivering innovative data, analytics and AI solutions for enterprise clients. This is an exciting opportunity to work with modern cloud, data and AI technologies, helping organisations unlock value from their data and accelerate digital transformation.Whether your background is in Data Engineering, AI Engineering, or both, you'll have the opportunity to design and build scalable solutions that deliver real business impact. As one of our AI / Data Engineers, you will: Design, build and maintain scalable data pipelines and data platforms Develop analytics and AI-enabled solutions that support business decision-making Create and implement machine learning and generative AI solutions Integrate data from multiple sources while ensuring data quality and reliability Work closely with analysts, product teams and stakeholders to translate business requirements into technical solutions Optimise systems for performance, scalability and efficiency Contribute to testing, monitoring and quality assurance activities Produce clear technical documentation and follow data governance and security best practices If you possess a combination of some of the following skills, then LETS TALK! Experience as an AI Engineer, Data Engineer, Data Developer or similar Strong programming skills in Python and SQL Experience building data pipelines and working with both structured and unstructured data Knowledge of AI, machine learning or generative AI technologies Exposure to frameworks such as TensorFlow, PyTorch, LangChain or similar Experience working with cloud based data platforms and modern data architectures Strong analytical and problem-solving skills Excellent communication skills with the ability to engage both technical and non-technical stakeholders Experience delivering solutions within Agile environments In return, you will be rewarded with an enviable benefits package in addition to:- Working on cutting-edge AI and data transformation projects Collaborating with highly skilled engineers, analysts and consultants Gaining exposure to enterprise-scale cloud and AI technologies Hybrid working model with Manchester-based collaboration Excellent opportunities for career progression and professional development Successful applicants must be eligible to obtain UK Security Check (SC) Clearance. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

SC Cleared - Senior Business Analysts Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary Up to 70k plus company benefits. Given the nature of the work and timescales, candidates must hold an active SC clearance. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary Triad Group Plc invites skilled and ambitious Senior Business Analysts to join our dynamic and award-winning team. Recognised twice for "Project Excellence" by The Chartered Institute for IT & Computing Awards, Triad stands at the forefront of the public sector, dedicated to understanding and conquering technology challenges while delivering optimal value to UK citizens. As a Senior Business Analyst, you will play a significant role in our client assignments. You will build relationships with clients, defining the scope, objectives, and benefits of the products we build for them. You will gain the trust of end users to elicit quality requirements and business processes and deliver exemplary business analysis throughout the full product lifecycle as part of an effective, collaborative team Key Responsibilities Essential Active Security Clearance Consultant mindset - appetite for working in a variety of business domains Ability to work with agile delivery teams Ability to build relationships with clients, stakeholders, and end users Rigorous analytical thinker, which you apply to the definition of MVP, epics and user stories Able to delve into a toolkit of appropriate techniques and methods to use at different project stages, business domains and delivery environments Business-focussed, helping clients define, measure, and realise objectives and benefits Effective communicator who can explain the 'why' as well as the 'what' to clients and colleagues alike Motivated to deliver high-quality outcomes in all assignments Nice to have: Experience working in the UK Public Sector, with a good understanding of the GDS Service Manual Scrum agile coaching experience Product owner or proxy product owner experience Waterfall project delivery experience Active contributor to communities of practice Qualifications & Certifications Bachelor's degree in computer science, Information Technology, or a related field. Due to the nature and urgency of this position, you must hold an active SC clearance. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. What Our Colleagues Have to Say Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page. Other information If this role is of interest to you or you would like further information, please submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition to being a Disability Confident Leader.

Product Management Analyst (Conversational Channels) Reference: (phone number removed) Umbrella Rate: £35.94/hr (Inside IR35) Maternity Cover Contract: August 2026 July 2027 Full Time or Part Time Candidates Accepted Do you have experience in global digital product ownership or transformation, with understanding of conversational platforms? Step into a standout opportunity as a Product Management Analyst for Conversational Channels and help shape effortless, modern luxury digital conversational experiences. This Product Management Analyst (Conversational Channels) role is a confirmed maternity cover position, offering full and part-time options, so you can choose a working pattern that suits your life while delivering meaningful impact. With a hybrid setup based in Gaydon, the Product Management Analyst position is built for people who enjoy turning big ideas into real customer journeys. If conversational platforms and AI-enabled customer experience are your passion, this Product Management job will feel both challenging and highly rewarding. What You Will Do: • Own the global vision and capability roadmap for Conversational Channels, including generative and agentic AI use cases. • Lead delivery and continuous improvement for chat, WhatsApp and other messaging experiences, ensuring value and quality. • Build and maintain a global delivery roadmap and integrated backlog, with clear governance, prioritisation and risk management. • Provide day-to-day leadership across strategic technology and delivery partners, aligning outcomes to JLR standards and brand expectations. • Lead performance reporting and data-led continuous improvement across markets. • Support inclusive, accessible conversational experiences and contribute to customer experience communities and knowledge sharing. What You Will Bring: • Experience in global digital product ownership or transformation, particularly across multi-market initiatives. • Strong understanding of conversational platforms and AI-enabled customer experience, with confidence in generative and agentic AI concepts. • Proven ability to deliver complex programmes end-to-end, balancing strategy, delivery and continuous improvement. • A client-obsessed, outcome-focused mindset, with strong communication and stakeholder management skills. • A thoughtful approach to ethical, brand-safe AI and inclusive customer experiences. This Product Management Analyst job plays a key role in advancing digital innovation and improving conversational capability at pace. By leading global strategy, shaping delivery, and embedding a culture of curiosity, learning and continuous improvement, you will directly support the company s ambition to be among the world s leading luxury brands for digital conversational experiences. Location: Hybrid working from Gaydon, with flexibility to collaborate with global and market cross-functional teams. Interested? Apply now to be considered if this product management role sounds like your next career move. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.