Role: APPLICATIONS AND ENVIRONMENT SRE Location: London Contract Senior Application Maintenance & Support Lead (L2/L3) - Payments & Automation Role Summary We are seeking an experienced Senior Application Maintenance & Support Lead to manage L2/L3 production support, incident management, problem management, and automation initiatives for critical payment processing platforms. The ideal candidate should possess strong expertise in Cross-Border Payments, SWIFT, Wires, ACH, SEPA, Real Time Payments , and modern automation technologies to drive operational efficiency, service reliability, and platform stability. The candidate will lead support teams, reduce operational overhead through automation, improve application availability, and collaborate with business and technology stakeholders to ensure seamless payment processing across global markets. Key Responsibilities Application Support & Operations Lead L2/L3 support for business-critical payment applications operating in 24x7 production environments. Manage incident triage, troubleshooting, root cause analysis (RCA), and problem resolution. Drive restoration activities for high-priority incidents and ensure adherence to SLAs. Monitor application health, performance, and stability using enterprise monitoring tools. Conduct post-incident reviews and implement preventive measures. Coordinate releases, deployments, change activities, and production validations. Payments Domain Support Support payment processing platforms covering: Cross-Border Payments SWIFT MT/MX Messaging Wire Transfers ACH Payments SEPA Payments Real Time Payments (RTP) ISO 20022 Migration Payment Investigations & Reconciliation Liquidity & Settlement Processing Understand payment life cycle, message flows, settlement processes, and exception handling. Partner with business operations teams to resolve payment processing issues and regulatory exceptions. Automation & Engineering Excellence Identify manual support activities and develop automation solutions. Build automated workflows for: Incident remediation Health checks Batch monitoring Alert correlation Environment validation Operational reporting Implement self-healing capabilities and AIOps practices. Develop scripts and utilities using Python, Shell, PowerShell, or Java. Drive observability improvements through dashboards, monitoring, and predictive alerting. Leadership & Governance Lead a team of L2/L3 support engineers across multiple geographies. Establish support processes, KPIs, runbooks, and operational standards. Provide technical guidance and mentoring to junior team members. Participate in governance meetings and executive status reporting. Ensure compliance with audit, security, and regulatory requirements. Continuous Improvement Reduce ticket volumes through permanent fixes and automation. Improve MTTR (Mean Time to Resolution) and application availability. Drive problem management and technical debt reduction initiatives. Support modernization and cloud transformation programs. Required Skills & Experience Technical Skills 10+ years of IT experience with 5+ years leading application support teams. Strong experience in: Production Support (L2/L3) Incident, Problem & Change Management Application Monitoring & Observability API and Microservices Support SQL & Database Troubleshooting (Oracle, SQL Server, PostgreSQL) Linux/Unix Administration Middleware Technologies (Kafka, MQ, EMS) Scheduling Tools (Control-M, Autosys) Scripting and automation experience using: Python Shell Scripting PowerShell Ansible Experience with: Splunk Dynatrace AppDynamics ELK Grafana Prometheus Payments Domain Expertise Deep understanding of: SWIFT Payments Cross-Border Transactions Correspondent Banking ISO 20022 Fedwire CHAPS ACH SEPA RTP Payment Reconciliation Settlement Systems Experience supporting Tier-1 banking payment platforms. Cloud & DevOps Exposure to: AWS/Azure/GCP Kubernetes Docker CI/CD pipelines Infrastructure Automation
Aug 12, 2026
Contractor
Role: APPLICATIONS AND ENVIRONMENT SRE Location: London Contract Senior Application Maintenance & Support Lead (L2/L3) - Payments & Automation Role Summary We are seeking an experienced Senior Application Maintenance & Support Lead to manage L2/L3 production support, incident management, problem management, and automation initiatives for critical payment processing platforms. The ideal candidate should possess strong expertise in Cross-Border Payments, SWIFT, Wires, ACH, SEPA, Real Time Payments , and modern automation technologies to drive operational efficiency, service reliability, and platform stability. The candidate will lead support teams, reduce operational overhead through automation, improve application availability, and collaborate with business and technology stakeholders to ensure seamless payment processing across global markets. Key Responsibilities Application Support & Operations Lead L2/L3 support for business-critical payment applications operating in 24x7 production environments. Manage incident triage, troubleshooting, root cause analysis (RCA), and problem resolution. Drive restoration activities for high-priority incidents and ensure adherence to SLAs. Monitor application health, performance, and stability using enterprise monitoring tools. Conduct post-incident reviews and implement preventive measures. Coordinate releases, deployments, change activities, and production validations. Payments Domain Support Support payment processing platforms covering: Cross-Border Payments SWIFT MT/MX Messaging Wire Transfers ACH Payments SEPA Payments Real Time Payments (RTP) ISO 20022 Migration Payment Investigations & Reconciliation Liquidity & Settlement Processing Understand payment life cycle, message flows, settlement processes, and exception handling. Partner with business operations teams to resolve payment processing issues and regulatory exceptions. Automation & Engineering Excellence Identify manual support activities and develop automation solutions. Build automated workflows for: Incident remediation Health checks Batch monitoring Alert correlation Environment validation Operational reporting Implement self-healing capabilities and AIOps practices. Develop scripts and utilities using Python, Shell, PowerShell, or Java. Drive observability improvements through dashboards, monitoring, and predictive alerting. Leadership & Governance Lead a team of L2/L3 support engineers across multiple geographies. Establish support processes, KPIs, runbooks, and operational standards. Provide technical guidance and mentoring to junior team members. Participate in governance meetings and executive status reporting. Ensure compliance with audit, security, and regulatory requirements. Continuous Improvement Reduce ticket volumes through permanent fixes and automation. Improve MTTR (Mean Time to Resolution) and application availability. Drive problem management and technical debt reduction initiatives. Support modernization and cloud transformation programs. Required Skills & Experience Technical Skills 10+ years of IT experience with 5+ years leading application support teams. Strong experience in: Production Support (L2/L3) Incident, Problem & Change Management Application Monitoring & Observability API and Microservices Support SQL & Database Troubleshooting (Oracle, SQL Server, PostgreSQL) Linux/Unix Administration Middleware Technologies (Kafka, MQ, EMS) Scheduling Tools (Control-M, Autosys) Scripting and automation experience using: Python Shell Scripting PowerShell Ansible Experience with: Splunk Dynatrace AppDynamics ELK Grafana Prometheus Payments Domain Expertise Deep understanding of: SWIFT Payments Cross-Border Transactions Correspondent Banking ISO 20022 Fedwire CHAPS ACH SEPA RTP Payment Reconciliation Settlement Systems Experience supporting Tier-1 banking payment platforms. Cloud & DevOps Exposure to: AWS/Azure/GCP Kubernetes Docker CI/CD pipelines Infrastructure Automation
Senior DevOps Engineer Location: Predominantly home-based, with occasional travel to client sites in London. Ideally based near Bristol, Cheltenham, Manchester Salary: 60,000- 80,000 (individual contributor role, not Team Lead) Clearance: SC cleared or clearable About the client SR2 is supporting on of our long standing consultancy clients who are on a mission to make the UK the safest place to work online. They deliver highly secure, technically challenging projects for UK Government clients. They invest heavily in their people - regular team socials, an annual company trip, five fully paid training days a year, and genuine career progression. The role You'll join a small, fast-paced agile delivery team, taking a leading role across the project lifecycle - from architecture and build through to managing customer relationships. There's a big, brand-new AI project on offer right now, genuinely exciting stuff, but very confidential at this stage. It involves taking a newly designed AI system and implementing/scaling it into a live working environment. It requires standard security clearance so ideally you will be cleared already or happy to go through clearance. What you'll do Build and operate CI/CD pipelines and Infrastructure as Code Design platform services for deployment, operation and monitoring of containerised products Build new infrastructure (not just maintain existing environments) Work in public/private cloud, primarily AWS Support Agile delivery (Scrum/Kanban), mentor junior team members, manage customer relationships What we're looking for Strong AWS experience essential (AWS-focused, not Azure) Solid grounding in security principles and secure-by-design practices Experience with CI/CD, containerisation, IaC, testing frameworks Comfortable leading design work and mentoring early-career engineers Strong stakeholder management skills Benefits 25 days holiday plus bank holidays Group pension scheme with matched employer contributions Private health insurance after probation, with option to add family cover Life insurance and personal accident cover Health & wellbeing cash plan (dental, optical, physio and more) Employee assistance programme Cycle to work scheme, season ticket loan, and interest-free PC loan Stock purchase plan with company top-up Five fully paid training days a year and clear routes for career progression The role is home based with adhoc travel to London. 2 stage interview happening asap.
Aug 07, 2026
Full time
Senior DevOps Engineer Location: Predominantly home-based, with occasional travel to client sites in London. Ideally based near Bristol, Cheltenham, Manchester Salary: 60,000- 80,000 (individual contributor role, not Team Lead) Clearance: SC cleared or clearable About the client SR2 is supporting on of our long standing consultancy clients who are on a mission to make the UK the safest place to work online. They deliver highly secure, technically challenging projects for UK Government clients. They invest heavily in their people - regular team socials, an annual company trip, five fully paid training days a year, and genuine career progression. The role You'll join a small, fast-paced agile delivery team, taking a leading role across the project lifecycle - from architecture and build through to managing customer relationships. There's a big, brand-new AI project on offer right now, genuinely exciting stuff, but very confidential at this stage. It involves taking a newly designed AI system and implementing/scaling it into a live working environment. It requires standard security clearance so ideally you will be cleared already or happy to go through clearance. What you'll do Build and operate CI/CD pipelines and Infrastructure as Code Design platform services for deployment, operation and monitoring of containerised products Build new infrastructure (not just maintain existing environments) Work in public/private cloud, primarily AWS Support Agile delivery (Scrum/Kanban), mentor junior team members, manage customer relationships What we're looking for Strong AWS experience essential (AWS-focused, not Azure) Solid grounding in security principles and secure-by-design practices Experience with CI/CD, containerisation, IaC, testing frameworks Comfortable leading design work and mentoring early-career engineers Strong stakeholder management skills Benefits 25 days holiday plus bank holidays Group pension scheme with matched employer contributions Private health insurance after probation, with option to add family cover Life insurance and personal accident cover Health & wellbeing cash plan (dental, optical, physio and more) Employee assistance programme Cycle to work scheme, season ticket loan, and interest-free PC loan Stock purchase plan with company top-up Five fully paid training days a year and clear routes for career progression The role is home based with adhoc travel to London. 2 stage interview happening asap.
Senior Platform Engineer London (Hybrid, 2 days per week in the office) Up to £90,000 + Benefits We're partnering with a software company building mission critical platforms for financial services, trading firms, and the gambling sector. Regulated, high stakes environments where downtime and security gaps aren't an option. They're looking for a Senior Platform Engineer who can operate as a technical leader. Not a ticket taker. Someone who can architect cloud native solutions on AWS, set the standard for how the platform is built, and bring genuine site reliability engineering principles into the way the business operates. You'll be the person engineering teams turn to when they need a platform decision making. That means real ownership of architecture, real influence over direction, and the freedom to fix the things that slow delivery down. If you enjoy building resilient, well automated infrastructure in environments where compliance actually matters, this one could be a good fit. What You'll Be Doing Architect and build secure, scalable AWS infrastructure using Terraform with an Infrastructure as Code first approach Design, run, and optimise Amazon EKS and containerised workloads across multiple environments Build and maintain CI/CD pipelines using GitHub Actions to give engineering teams fast, safe, repeatable deployments Write automation and tooling in Python or Go to remove manual work and reduce operational overhead Support and optimise Amazon RDS environments for availability, performance, and security Embed site reliability principles across the platform, including SLIs, SLOs, error budgets, and blameless incident reviews Build out monitoring, logging, alerting, and observability so problems are spotted before customers feel them Design solutions that meet the security, audit, and regulatory requirements that come with financial services, trading, and gambling clients Work closely with software engineering teams to improve developer experience and delivery speed Lead technical decisions, set standards, and take architectural ownership of the platform What We're Looking For Strong background in Platform Engineering, DevOps, Cloud Engineering, or SRE Deep hands on AWS experience, including networking, IAM, and security Commercial experience running Kubernetes in production, ideally EKS Expert level Terraform and Infrastructure as Code Solid experience building CI/CD pipelines with GitHub Actions Strong programming ability in Python or Go, beyond basic scripting Confident with Linux administration, troubleshooting, and performance tuning Experience with Amazon RDS or similar managed database services Track record of architecting cloud native platforms in regulated or security sensitive environments Comfortable leading technical conversations with engineers and stakeholders alike Why Join? Work on platforms that power financial services, trading, and gambling businesses at scale Genuine technical leadership with real architectural ownership Modern AWS stack with no legacy baggage holding you back Regulated environments that make the engineering problems more interesting, not more restrictive A team that values engineering quality over shipping at any cost Investment in training, certifications, and progression Hybrid working with two days per week in the London office Don't Tick Every Box? That's fine. Nobody has every line on a spec. If you've got strong AWS, Kubernetes, and Terraform experience, plus the ability to think architecturally and lead technically, that's the core of it. The rest can be learned. Apply now! Senior Platform Engineer London (Hybrid, 2 days per week) Up to £90,000 + Bonus + Benefits AWS EKS Kubernetes Terraform RDS Linux GitHub Actions Python Go SRE CI/CD Infrastructure as Code Platform Engineering
Aug 07, 2026
Full time
Senior Platform Engineer London (Hybrid, 2 days per week in the office) Up to £90,000 + Benefits We're partnering with a software company building mission critical platforms for financial services, trading firms, and the gambling sector. Regulated, high stakes environments where downtime and security gaps aren't an option. They're looking for a Senior Platform Engineer who can operate as a technical leader. Not a ticket taker. Someone who can architect cloud native solutions on AWS, set the standard for how the platform is built, and bring genuine site reliability engineering principles into the way the business operates. You'll be the person engineering teams turn to when they need a platform decision making. That means real ownership of architecture, real influence over direction, and the freedom to fix the things that slow delivery down. If you enjoy building resilient, well automated infrastructure in environments where compliance actually matters, this one could be a good fit. What You'll Be Doing Architect and build secure, scalable AWS infrastructure using Terraform with an Infrastructure as Code first approach Design, run, and optimise Amazon EKS and containerised workloads across multiple environments Build and maintain CI/CD pipelines using GitHub Actions to give engineering teams fast, safe, repeatable deployments Write automation and tooling in Python or Go to remove manual work and reduce operational overhead Support and optimise Amazon RDS environments for availability, performance, and security Embed site reliability principles across the platform, including SLIs, SLOs, error budgets, and blameless incident reviews Build out monitoring, logging, alerting, and observability so problems are spotted before customers feel them Design solutions that meet the security, audit, and regulatory requirements that come with financial services, trading, and gambling clients Work closely with software engineering teams to improve developer experience and delivery speed Lead technical decisions, set standards, and take architectural ownership of the platform What We're Looking For Strong background in Platform Engineering, DevOps, Cloud Engineering, or SRE Deep hands on AWS experience, including networking, IAM, and security Commercial experience running Kubernetes in production, ideally EKS Expert level Terraform and Infrastructure as Code Solid experience building CI/CD pipelines with GitHub Actions Strong programming ability in Python or Go, beyond basic scripting Confident with Linux administration, troubleshooting, and performance tuning Experience with Amazon RDS or similar managed database services Track record of architecting cloud native platforms in regulated or security sensitive environments Comfortable leading technical conversations with engineers and stakeholders alike Why Join? Work on platforms that power financial services, trading, and gambling businesses at scale Genuine technical leadership with real architectural ownership Modern AWS stack with no legacy baggage holding you back Regulated environments that make the engineering problems more interesting, not more restrictive A team that values engineering quality over shipping at any cost Investment in training, certifications, and progression Hybrid working with two days per week in the London office Don't Tick Every Box? That's fine. Nobody has every line on a spec. If you've got strong AWS, Kubernetes, and Terraform experience, plus the ability to think architecturally and lead technically, that's the core of it. The rest can be learned. Apply now! Senior Platform Engineer London (Hybrid, 2 days per week) Up to £90,000 + Bonus + Benefits AWS EKS Kubernetes Terraform RDS Linux GitHub Actions Python Go SRE CI/CD Infrastructure as Code Platform Engineering
Senior Platform Engineer London (Hybrid, 2 days per week in the office) Up to 90,000 + Benefits We're partnering with a software company building mission critical platforms for financial services, trading firms, and the gambling sector. Regulated, high stakes environments where downtime and security gaps aren't an option. They're looking for a Senior Platform Engineer who can operate as a technical leader. Not a ticket taker. Someone who can architect cloud native solutions on AWS, set the standard for how the platform is built, and bring genuine site reliability engineering principles into the way the business operates. You'll be the person engineering teams turn to when they need a platform decision making. That means real ownership of architecture, real influence over direction, and the freedom to fix the things that slow delivery down. If you enjoy building resilient, well automated infrastructure in environments where compliance actually matters, this one could be a good fit. What You'll Be Doing Architect and build secure, scalable AWS infrastructure using Terraform with an Infrastructure as Code first approach Design, run, and optimise Amazon EKS and containerised workloads across multiple environments Build and maintain CI/CD pipelines using GitHub Actions to give engineering teams fast, safe, repeatable deployments Write automation and tooling in Python or Go to remove manual work and reduce operational overhead Support and optimise Amazon RDS environments for availability, performance, and security Embed site reliability principles across the platform, including SLIs, SLOs, error budgets, and blameless incident reviews Build out monitoring, logging, alerting, and observability so problems are spotted before customers feel them Design solutions that meet the security, audit, and regulatory requirements that come with financial services, trading, and gambling clients Work closely with software engineering teams to improve developer experience and delivery speed Lead technical decisions, set standards, and take architectural ownership of the platform What We're Looking For Strong background in Platform Engineering, DevOps, Cloud Engineering, or SRE Deep hands on AWS experience, including networking, IAM, and security Commercial experience running Kubernetes in production, ideally EKS Expert level Terraform and Infrastructure as Code Solid experience building CI/CD pipelines with GitHub Actions Strong programming ability in Python or Go, beyond basic scripting Confident with Linux administration, troubleshooting, and performance tuning Experience with Amazon RDS or similar managed database services Track record of architecting cloud native platforms in regulated or security sensitive environments Comfortable leading technical conversations with engineers and stakeholders alike Why Join? Work on platforms that power financial services, trading, and gambling businesses at scale Genuine technical leadership with real architectural ownership Modern AWS stack with no legacy baggage holding you back Regulated environments that make the engineering problems more interesting, not more restrictive A team that values engineering quality over shipping at any cost Investment in training, certifications, and progression Hybrid working with two days per week in the London office Don't Tick Every Box? That's fine. Nobody has every line on a spec. If you've got strong AWS, Kubernetes, and Terraform experience, plus the ability to think architecturally and lead technically, that's the core of it. The rest can be learned. Apply now! Senior Platform Engineer London (Hybrid, 2 days per week) Up to 90,000 + Bonus + Benefits AWS EKS Kubernetes Terraform RDS Linux GitHub Actions Python Go SRE CI/CD Infrastructure as Code Platform Engineering
Aug 06, 2026
Full time
Senior Platform Engineer London (Hybrid, 2 days per week in the office) Up to 90,000 + Benefits We're partnering with a software company building mission critical platforms for financial services, trading firms, and the gambling sector. Regulated, high stakes environments where downtime and security gaps aren't an option. They're looking for a Senior Platform Engineer who can operate as a technical leader. Not a ticket taker. Someone who can architect cloud native solutions on AWS, set the standard for how the platform is built, and bring genuine site reliability engineering principles into the way the business operates. You'll be the person engineering teams turn to when they need a platform decision making. That means real ownership of architecture, real influence over direction, and the freedom to fix the things that slow delivery down. If you enjoy building resilient, well automated infrastructure in environments where compliance actually matters, this one could be a good fit. What You'll Be Doing Architect and build secure, scalable AWS infrastructure using Terraform with an Infrastructure as Code first approach Design, run, and optimise Amazon EKS and containerised workloads across multiple environments Build and maintain CI/CD pipelines using GitHub Actions to give engineering teams fast, safe, repeatable deployments Write automation and tooling in Python or Go to remove manual work and reduce operational overhead Support and optimise Amazon RDS environments for availability, performance, and security Embed site reliability principles across the platform, including SLIs, SLOs, error budgets, and blameless incident reviews Build out monitoring, logging, alerting, and observability so problems are spotted before customers feel them Design solutions that meet the security, audit, and regulatory requirements that come with financial services, trading, and gambling clients Work closely with software engineering teams to improve developer experience and delivery speed Lead technical decisions, set standards, and take architectural ownership of the platform What We're Looking For Strong background in Platform Engineering, DevOps, Cloud Engineering, or SRE Deep hands on AWS experience, including networking, IAM, and security Commercial experience running Kubernetes in production, ideally EKS Expert level Terraform and Infrastructure as Code Solid experience building CI/CD pipelines with GitHub Actions Strong programming ability in Python or Go, beyond basic scripting Confident with Linux administration, troubleshooting, and performance tuning Experience with Amazon RDS or similar managed database services Track record of architecting cloud native platforms in regulated or security sensitive environments Comfortable leading technical conversations with engineers and stakeholders alike Why Join? Work on platforms that power financial services, trading, and gambling businesses at scale Genuine technical leadership with real architectural ownership Modern AWS stack with no legacy baggage holding you back Regulated environments that make the engineering problems more interesting, not more restrictive A team that values engineering quality over shipping at any cost Investment in training, certifications, and progression Hybrid working with two days per week in the London office Don't Tick Every Box? That's fine. Nobody has every line on a spec. If you've got strong AWS, Kubernetes, and Terraform experience, plus the ability to think architecturally and lead technically, that's the core of it. The rest can be learned. Apply now! Senior Platform Engineer London (Hybrid, 2 days per week) Up to 90,000 + Bonus + Benefits AWS EKS Kubernetes Terraform RDS Linux GitHub Actions Python Go SRE CI/CD Infrastructure as Code Platform Engineering
AVP Infrastructure Cloud Support - AWS, Terraform, Python, DevOps, SRE - Permanent Job purpose This role is supporting the AWS Public cloud infrastructure and implementation of Infrastructure as Code using Terraform. The role will work closely with the SRE and Engineering teams to ensure that the Cloud environment has sufficient observability and is appropriately managed. What you will be doing: Responsible for ensuring the Production service is prioritized, with all service incidents, problems and requests for cloud hosted services responded to and actioned. Responsible for maintaining the reliability and security of the Cloud Hosted environments. Improve Observability and Telemetry in the Cloud Hosted environments utilizing SRE methodology to give SLA, SLO and SLIs. Ensure risks within the Cloud hosted environment are documented and regularly reviewed. Identified operational risk issues are captured with appropriate actions tracked to agreed timelines. Define and implement standards and procedures to adhere to current best practice and drive continual service improvement. Responsible for ensuring Security standards are implemented and maintained in the Cloud hosted environment. Including delivery of upgrades and security updates to minimise risk and ensure stability for all cloud hosted services. Responsible for maintaining service resilience for all cloud hosted services, including backup and disaster recovery processes. Where necessary plan and conduct quarterly DR tests for all cloud hosted services ensuring any findings are captured and addressed promptly. What we're looking for: Must have strong technical operational skills in supporting AWS Cloud Hosted environments and at least 3 years in an Infrastructure support role. Strong understanding of Infrastructure as Code technologies, ideally including Terraform and Ansible. Operational risk and control management processes, including an understanding of Security best practice and how to apply this safely within a Production environment. Asset management and life cycle (EOS/EOL) process management. Planning and leading disaster recovery fail-overs of IT systems and services. Preferably experience of working in a regulated financial services/banking organization. Able to understand and use AWS including an understanding of AWS services, security and networking. Knowledge of at least 1 programming language, preferably Python. Knowledge of CI/CD specifically relating to Cloud Hosted environments. Including an understanding of some of the Infrastructure as Code tools GIT, Terraform, Ansible, Jenkins. Permanent Role - Hybrid working (Central London based) - Candidate must be eligible to work in the UK By applying to this job you are sending us your CV, which may contain personal information. Please refer to our Privacy Notice to understand how we process this information. In short, in order to supply you with work finding services, we will hold and process your personal data, and only with your express permission we will share this personal data with a client (or a third party working on behalf of the client) by email or by upload to the Client/third parties vendor management system. By giving us permission to send your CV to a client, this constitutes permission to share the personal data that would be necessary to consider your application, interview you (Phone/video/face to face) and if successful hire you. Scope AT acts as an employment agency for Permanent Recruitment and an employment business for the supply of temporary workers. By applying for this job you accept the Terms and Conditions, Data Protection Policy, Privacy Notice and Disclaimers which can be found at our website.
Oct 06, 2025
Full time
AVP Infrastructure Cloud Support - AWS, Terraform, Python, DevOps, SRE - Permanent Job purpose This role is supporting the AWS Public cloud infrastructure and implementation of Infrastructure as Code using Terraform. The role will work closely with the SRE and Engineering teams to ensure that the Cloud environment has sufficient observability and is appropriately managed. What you will be doing: Responsible for ensuring the Production service is prioritized, with all service incidents, problems and requests for cloud hosted services responded to and actioned. Responsible for maintaining the reliability and security of the Cloud Hosted environments. Improve Observability and Telemetry in the Cloud Hosted environments utilizing SRE methodology to give SLA, SLO and SLIs. Ensure risks within the Cloud hosted environment are documented and regularly reviewed. Identified operational risk issues are captured with appropriate actions tracked to agreed timelines. Define and implement standards and procedures to adhere to current best practice and drive continual service improvement. Responsible for ensuring Security standards are implemented and maintained in the Cloud hosted environment. Including delivery of upgrades and security updates to minimise risk and ensure stability for all cloud hosted services. Responsible for maintaining service resilience for all cloud hosted services, including backup and disaster recovery processes. Where necessary plan and conduct quarterly DR tests for all cloud hosted services ensuring any findings are captured and addressed promptly. What we're looking for: Must have strong technical operational skills in supporting AWS Cloud Hosted environments and at least 3 years in an Infrastructure support role. Strong understanding of Infrastructure as Code technologies, ideally including Terraform and Ansible. Operational risk and control management processes, including an understanding of Security best practice and how to apply this safely within a Production environment. Asset management and life cycle (EOS/EOL) process management. Planning and leading disaster recovery fail-overs of IT systems and services. Preferably experience of working in a regulated financial services/banking organization. Able to understand and use AWS including an understanding of AWS services, security and networking. Knowledge of at least 1 programming language, preferably Python. Knowledge of CI/CD specifically relating to Cloud Hosted environments. Including an understanding of some of the Infrastructure as Code tools GIT, Terraform, Ansible, Jenkins. Permanent Role - Hybrid working (Central London based) - Candidate must be eligible to work in the UK By applying to this job you are sending us your CV, which may contain personal information. Please refer to our Privacy Notice to understand how we process this information. In short, in order to supply you with work finding services, we will hold and process your personal data, and only with your express permission we will share this personal data with a client (or a third party working on behalf of the client) by email or by upload to the Client/third parties vendor management system. By giving us permission to send your CV to a client, this constitutes permission to share the personal data that would be necessary to consider your application, interview you (Phone/video/face to face) and if successful hire you. Scope AT acts as an employment agency for Permanent Recruitment and an employment business for the supply of temporary workers. By applying for this job you accept the Terms and Conditions, Data Protection Policy, Privacy Notice and Disclaimers which can be found at our website.
Cloud DevOps Support Engineer Salary: £45-55k Hybrid- Cardiff/Bristol Join an industry-leading MSP and cloud consulting business at an exciting phase of growth. This is a fantastic opportunity to work with some of the top AWS and Azure partner talent in the sector, contributing to the management and evolution of high-scale operational environments. As a Cloud DevOps Support Engineer, this position is predominantly operational (80%), with opportunities for rotation into project delivery and solution development to further enhance technical skills and cloud expertise. You'll play a critical part in optimising and supporting our customers' AWS and Azure environments, leveraging your Infrastructure-as-Code (IaC) proficiency, automation skills, and passion for cloud technology. This role suits a coder by nature who enjoys troubleshooting complex technical problems in cloud-native and hybrid settings, ensuring the highest standards of reliability, efficiency, and innovation. The successful candidate will be directly involved in managing our customer cloud platforms for a diverse enterprise client base, acting both as a trusted technical expert and a collaborative team player. You'll work side-by-side within a cross functional squad supporting both day-to-day operational excellence and next-gen cloud adoption initiatives. AWS associate level certification is essential, with a commitment to achieve professional certification needed; AI/ML experience is advantageous but not mandatory. Key technologies you will need to support include Windows, networking, with a blend of cloud native- PaaS expertise across security, serverless and AI/ML. Now is a great time to join and contribute to our operational maturity journey, benefit from best-in-class mentoring, and accelerate your career as we scale to meet ambitious growth targets. What you'll be doing: Operational Cloud Support Providing technical support and troubleshooting of AWS and Azure environments for enterprise customers, including incident management, monitoring, backup, and disaster recovery. Implement and maintain robust monitoring, alerting, and reporting frameworks to ensure SLA adherence and proactive issue detection. Support upgrades, patches, and problem resolution across cloud platforms with an automation-first mindset. Supporting cost optimisation (FinOps) and security posture improvement across client deployments. Automation, IaC, and CI/CD Build, optimise, and manage Infrastructure-as-Code (IaC) templates and automation scripts-primarily using Terraform, CloudFormation, ARM/Azure Bicep, and related tools. Develop, maintain, and enhance CI/CD pipelines and GitOps workflows to accelerate cloud deployments and streamline operational changes. Participate in release management, change configuration, and cloud resource life cycle operations. Project Delivery & Skill Development Rotate into project-based delivery assignments to participate in cloud migration, modernisation, and optimisation engagements, building hands-on expertise and expanding knowledge of new services (including AI/ML/GenAI when relevant). Contribute to knowledge sharing and continually develop skillsets by collaborating with cloud architects, engineers, and product specialists. Collaboration & Continuous Improvement Work closely with service desk, SREs, developers, and security teams to resolve incidents, enhance reliability, and adopt best operational practices. Document technical solutions, create playbooks, and recommend process improvements to drive efficiency and standardisation. Promote a culture of automation, continuous learning, and operational excellence within the cloud team. What you need to succeed: Solid, hands-on experience supporting, configuring, and troubleshooting AWS and/or Azure environments in large-scale or MSP settings. Diligent and client-focussed mentality ensuring customer outcomes are maintained. Expertise in moving Windows Server workloads to AWS Workspaces or Azure AVD/Workspaces is advantageous. Proficiency in Infrastructure-as-Code (Terraform, CloudFormation, or equivalent), with a strong automation and Scripting background (Python, PowerShell, or Bash). Direct experience with cloud platform operations, monitoring, and incident response, including root cause analysis and problem management. Demonstrated ability to manage CI/CD tools, source control (Git), and modern DevOps workflows. Enthusiasm for collaborating with diverse technical teams and mentoring less-experienced team members. Strong communication skills, both written and verbal, for engaging with technical peers, customers, and non-technical stakeholders. AWS Associate certification required; willingness to achieve AWS Professional (DevOps or Solutions Architect). Azure certification or experience highly valued. Experience or demonstrated interest in supporting AI/ML/GenAI operations is a plus but not essential. At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values of Honesty, Integrity, and Pragmatism. We welcome applications from all suitably qualified or experienced candidates, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us.
Oct 02, 2025
Full time
Cloud DevOps Support Engineer Salary: £45-55k Hybrid- Cardiff/Bristol Join an industry-leading MSP and cloud consulting business at an exciting phase of growth. This is a fantastic opportunity to work with some of the top AWS and Azure partner talent in the sector, contributing to the management and evolution of high-scale operational environments. As a Cloud DevOps Support Engineer, this position is predominantly operational (80%), with opportunities for rotation into project delivery and solution development to further enhance technical skills and cloud expertise. You'll play a critical part in optimising and supporting our customers' AWS and Azure environments, leveraging your Infrastructure-as-Code (IaC) proficiency, automation skills, and passion for cloud technology. This role suits a coder by nature who enjoys troubleshooting complex technical problems in cloud-native and hybrid settings, ensuring the highest standards of reliability, efficiency, and innovation. The successful candidate will be directly involved in managing our customer cloud platforms for a diverse enterprise client base, acting both as a trusted technical expert and a collaborative team player. You'll work side-by-side within a cross functional squad supporting both day-to-day operational excellence and next-gen cloud adoption initiatives. AWS associate level certification is essential, with a commitment to achieve professional certification needed; AI/ML experience is advantageous but not mandatory. Key technologies you will need to support include Windows, networking, with a blend of cloud native- PaaS expertise across security, serverless and AI/ML. Now is a great time to join and contribute to our operational maturity journey, benefit from best-in-class mentoring, and accelerate your career as we scale to meet ambitious growth targets. What you'll be doing: Operational Cloud Support Providing technical support and troubleshooting of AWS and Azure environments for enterprise customers, including incident management, monitoring, backup, and disaster recovery. Implement and maintain robust monitoring, alerting, and reporting frameworks to ensure SLA adherence and proactive issue detection. Support upgrades, patches, and problem resolution across cloud platforms with an automation-first mindset. Supporting cost optimisation (FinOps) and security posture improvement across client deployments. Automation, IaC, and CI/CD Build, optimise, and manage Infrastructure-as-Code (IaC) templates and automation scripts-primarily using Terraform, CloudFormation, ARM/Azure Bicep, and related tools. Develop, maintain, and enhance CI/CD pipelines and GitOps workflows to accelerate cloud deployments and streamline operational changes. Participate in release management, change configuration, and cloud resource life cycle operations. Project Delivery & Skill Development Rotate into project-based delivery assignments to participate in cloud migration, modernisation, and optimisation engagements, building hands-on expertise and expanding knowledge of new services (including AI/ML/GenAI when relevant). Contribute to knowledge sharing and continually develop skillsets by collaborating with cloud architects, engineers, and product specialists. Collaboration & Continuous Improvement Work closely with service desk, SREs, developers, and security teams to resolve incidents, enhance reliability, and adopt best operational practices. Document technical solutions, create playbooks, and recommend process improvements to drive efficiency and standardisation. Promote a culture of automation, continuous learning, and operational excellence within the cloud team. What you need to succeed: Solid, hands-on experience supporting, configuring, and troubleshooting AWS and/or Azure environments in large-scale or MSP settings. Diligent and client-focussed mentality ensuring customer outcomes are maintained. Expertise in moving Windows Server workloads to AWS Workspaces or Azure AVD/Workspaces is advantageous. Proficiency in Infrastructure-as-Code (Terraform, CloudFormation, or equivalent), with a strong automation and Scripting background (Python, PowerShell, or Bash). Direct experience with cloud platform operations, monitoring, and incident response, including root cause analysis and problem management. Demonstrated ability to manage CI/CD tools, source control (Git), and modern DevOps workflows. Enthusiasm for collaborating with diverse technical teams and mentoring less-experienced team members. Strong communication skills, both written and verbal, for engaging with technical peers, customers, and non-technical stakeholders. AWS Associate certification required; willingness to achieve AWS Professional (DevOps or Solutions Architect). Azure certification or experience highly valued. Experience or demonstrated interest in supporting AI/ML/GenAI operations is a plus but not essential. At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values of Honesty, Integrity, and Pragmatism. We welcome applications from all suitably qualified or experienced candidates, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us.
Avanti Recruitment is currently working with a leading, award-winning FinTech who are seeking a hands-on Engineering Manager to take responsibility for engineering leadership and delivery. The business provides cutting-edge financial technology solutions to global financial institutions and has been recognised for excellence and innovation across the sector. The Role You will be responsible for leading and mentoring the engineering team, ensuring delivery excellence, operational resilience, and platform growth. This role combines technical leadership with people management and requires someone confident in engineering delivery, incident management, platform operations, and client support. This role will require you in office 4 days per week and located in Surrey. You will line manage 2 Senior Engineers, as well as a 3rd Engineer and SRE. Key Responsibilities Daily interaction other departments, MD of Trading, Joint-CEOs as well as external clients Hands-on coding / documentation (70-80% of the time) Lead and mentor a high-performing engineering team Oversee agile delivery, backlog management, and release planning Ensure platform stability through monitoring, incident management, and post-mortems Implement robust security and compliance practices Manage vendor relationships and operational budgets Support client onboarding and resolve platform-related issues Experience You will have experience supervising, developing, and training engineering teams. Strong background in Java development (Spring, Spring Boot, Hibernate, REST) Knowledge of cloud platforms (AWS/GCP/Azure) and DevOps practices (CI/CD, Docker, Kubernetes, infrastructure-as-code) Familiarity with monitoring tools (Prometheus, Grafana, ELK, Splunk) Strong incident management skills and operational mindset Excellent communication skills for both internal leadership and client-facing situations Interview process: Initial interview with Head of Engineering Technical and practical test CTO / Chairman of Tech Committee meeting Final stage with CEO The salary on this position is up to £90,000. If you would like to be considered for this role then click Apply Now!
Sep 24, 2025
Full time
Avanti Recruitment is currently working with a leading, award-winning FinTech who are seeking a hands-on Engineering Manager to take responsibility for engineering leadership and delivery. The business provides cutting-edge financial technology solutions to global financial institutions and has been recognised for excellence and innovation across the sector. The Role You will be responsible for leading and mentoring the engineering team, ensuring delivery excellence, operational resilience, and platform growth. This role combines technical leadership with people management and requires someone confident in engineering delivery, incident management, platform operations, and client support. This role will require you in office 4 days per week and located in Surrey. You will line manage 2 Senior Engineers, as well as a 3rd Engineer and SRE. Key Responsibilities Daily interaction other departments, MD of Trading, Joint-CEOs as well as external clients Hands-on coding / documentation (70-80% of the time) Lead and mentor a high-performing engineering team Oversee agile delivery, backlog management, and release planning Ensure platform stability through monitoring, incident management, and post-mortems Implement robust security and compliance practices Manage vendor relationships and operational budgets Support client onboarding and resolve platform-related issues Experience You will have experience supervising, developing, and training engineering teams. Strong background in Java development (Spring, Spring Boot, Hibernate, REST) Knowledge of cloud platforms (AWS/GCP/Azure) and DevOps practices (CI/CD, Docker, Kubernetes, infrastructure-as-code) Familiarity with monitoring tools (Prometheus, Grafana, ELK, Splunk) Strong incident management skills and operational mindset Excellent communication skills for both internal leadership and client-facing situations Interview process: Initial interview with Head of Engineering Technical and practical test CTO / Chairman of Tech Committee meeting Final stage with CEO The salary on this position is up to £90,000. If you would like to be considered for this role then click Apply Now!
