Beauty Therapist - Coal Drops Yard, London POSITION: Trainer (Full-Time & Part-Time) REPORTS TO: Studio Manager BASED AT: FACEGYM London Studios JOIN THE FACEGYM TEAM We're looking for passionate, results-driven Beauty Therapists to join our growing London team. As a FACEGYM Trainer, you'll deliver our signature facial workouts while creating exceptional client experiences that keep clients coming back. If you love skincare, thrive in a luxury environment, and enjoy building genuine relationships with clients, we'd love to hear from you. ABOUT FACEGYM FACEGYM is the world's first facial fitness studio, combining sculpting massage techniques with high-performance skincare, innovative tools and cutting-edge technology to tone and strengthen the 40+ muscles of the face. With studios across the UK and USA, we're a fast-growing global brand on a mission to redefine facial fitness. THE ROLE As a Trainer, you'll deliver FACEGYM's signature facial workouts while providing a five-star client experience from consultation through to aftercare. You'll educate clients on skincare and facial fitness, build long-term relationships, and maximise every opportunity to drive retail sales, memberships and client loyalty. WHAT YOU'LL DO Deliver FACEGYM's signature facial workouts in line with brand protocols. Create exceptional client experiences from consultation through to checkout. Recommend workouts, skincare and homecare products tailored to each client's needs. Drive retail sales, rebooking's and client retention. Meet individual sales targets and studio KPIs. Maintain exceptional hygiene, operational and brand standards. Work collaboratively with your team to ensure the smooth running of the studio. WHO YOU ARE NVQ Level 3 Beauty Therapy qualified (or equivalent). Passionate about skincare, beauty and delivering exceptional client experiences. A confident communicator with excellent customer service and sales skills. Commercially minded with a passion for retail and client retention. Positive, adaptable and thrives in a fast-paced environment. Flexible to work weekdays, evenings and weekends. WHY JOIN FACEGYM Competitive salary with generous service and retail commission. Exclusive discounts on FACEGYM workouts and 50% off FACEGYM products. Additional annual leave with length of service. Employee Assistance Programme. Industry-leading education and ongoing training. Clear career progression opportunities within a fast-growing global brand. Be part of an innovative business that's redefining beauty and wellness. MAKE YOUR MOVE Ready to take your beauty career to the next level? Join FACEGYM and help clients look and feel their most confident every day. We'd love to hear from you.
Aug 06, 2026
Full time
Beauty Therapist - Coal Drops Yard, London POSITION: Trainer (Full-Time & Part-Time) REPORTS TO: Studio Manager BASED AT: FACEGYM London Studios JOIN THE FACEGYM TEAM We're looking for passionate, results-driven Beauty Therapists to join our growing London team. As a FACEGYM Trainer, you'll deliver our signature facial workouts while creating exceptional client experiences that keep clients coming back. If you love skincare, thrive in a luxury environment, and enjoy building genuine relationships with clients, we'd love to hear from you. ABOUT FACEGYM FACEGYM is the world's first facial fitness studio, combining sculpting massage techniques with high-performance skincare, innovative tools and cutting-edge technology to tone and strengthen the 40+ muscles of the face. With studios across the UK and USA, we're a fast-growing global brand on a mission to redefine facial fitness. THE ROLE As a Trainer, you'll deliver FACEGYM's signature facial workouts while providing a five-star client experience from consultation through to aftercare. You'll educate clients on skincare and facial fitness, build long-term relationships, and maximise every opportunity to drive retail sales, memberships and client loyalty. WHAT YOU'LL DO Deliver FACEGYM's signature facial workouts in line with brand protocols. Create exceptional client experiences from consultation through to checkout. Recommend workouts, skincare and homecare products tailored to each client's needs. Drive retail sales, rebooking's and client retention. Meet individual sales targets and studio KPIs. Maintain exceptional hygiene, operational and brand standards. Work collaboratively with your team to ensure the smooth running of the studio. WHO YOU ARE NVQ Level 3 Beauty Therapy qualified (or equivalent). Passionate about skincare, beauty and delivering exceptional client experiences. A confident communicator with excellent customer service and sales skills. Commercially minded with a passion for retail and client retention. Positive, adaptable and thrives in a fast-paced environment. Flexible to work weekdays, evenings and weekends. WHY JOIN FACEGYM Competitive salary with generous service and retail commission. Exclusive discounts on FACEGYM workouts and 50% off FACEGYM products. Additional annual leave with length of service. Employee Assistance Programme. Industry-leading education and ongoing training. Clear career progression opportunities within a fast-growing global brand. Be part of an innovative business that's redefining beauty and wellness. MAKE YOUR MOVE Ready to take your beauty career to the next level? Join FACEGYM and help clients look and feel their most confident every day. We'd love to hear from you.
Retail Team Member - Billing Aquadrome - Northampton, Northamptonshire Location : Billing Aquadrome NN3 9DA Contract: Seasonal Salary: £12.71 per hour Retail Team Job Description Retail Team are responsible for providing excellent customer service while preparing and serving alcoholic and non-alcoholic beverages in a safe, friendly, and efficient manner. They are responsible for the great first impression of the venue by keeping it clean and being a happy face to great our guests They ensure customers have a positive experience by maintaining a clean, organised, and welcoming bar environment. Key Responsibilities: Prepare and serve drinks according to recipes and customer requests. Ensure the venue is spotless Welcome customers and provide friendly, professional service. Check identification to verify legal drinking age where required. Process payments using cash registers or card payment systems. Maintain cleanliness of the bar, glassware, and work areas. Restock beverages, ice, garnishes, and other supplies. Monitor customer alcohol consumption and promote responsible drinking. Follow food safety, hygiene, and health and safety regulations. Work effectively with team members to ensure smooth service, especially during busy periods. Skills and Qualifications: Strong communication and customer service skills. Ability to work in a fast-paced environment. Good teamwork and time management skills. Basic cash handling and point-of-sale (POS) experience. Knowledge of cocktails, beers, wines, and spirits is an advantage. Flexible availability, including evenings, weekends, and holidays. Preferred Experience: Previous experience in a bar, pub, restaurant, or hospitality setting is preferred but not always required, as many employers provide training. Team Benefits: Career progression opportunities Employee Assistance Programme 50% off Food & 20% Drink while on the resort 50% Team Discount on Holidays Gym Membership Discounts Company Benefits Sound like the role for you? If this sounds like the opportunity for you and you would be a great fit as part of the dynamic, friendly team here at Meadow Bay Villages, then we'd love to hear from you.
Aug 06, 2026
Full time
Retail Team Member - Billing Aquadrome - Northampton, Northamptonshire Location : Billing Aquadrome NN3 9DA Contract: Seasonal Salary: £12.71 per hour Retail Team Job Description Retail Team are responsible for providing excellent customer service while preparing and serving alcoholic and non-alcoholic beverages in a safe, friendly, and efficient manner. They are responsible for the great first impression of the venue by keeping it clean and being a happy face to great our guests They ensure customers have a positive experience by maintaining a clean, organised, and welcoming bar environment. Key Responsibilities: Prepare and serve drinks according to recipes and customer requests. Ensure the venue is spotless Welcome customers and provide friendly, professional service. Check identification to verify legal drinking age where required. Process payments using cash registers or card payment systems. Maintain cleanliness of the bar, glassware, and work areas. Restock beverages, ice, garnishes, and other supplies. Monitor customer alcohol consumption and promote responsible drinking. Follow food safety, hygiene, and health and safety regulations. Work effectively with team members to ensure smooth service, especially during busy periods. Skills and Qualifications: Strong communication and customer service skills. Ability to work in a fast-paced environment. Good teamwork and time management skills. Basic cash handling and point-of-sale (POS) experience. Knowledge of cocktails, beers, wines, and spirits is an advantage. Flexible availability, including evenings, weekends, and holidays. Preferred Experience: Previous experience in a bar, pub, restaurant, or hospitality setting is preferred but not always required, as many employers provide training. Team Benefits: Career progression opportunities Employee Assistance Programme 50% off Food & 20% Drink while on the resort 50% Team Discount on Holidays Gym Membership Discounts Company Benefits Sound like the role for you? If this sounds like the opportunity for you and you would be a great fit as part of the dynamic, friendly team here at Meadow Bay Villages, then we'd love to hear from you.
Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: 13.98 Enhanced: 16.23 (hours worked 20:00 - 00:00) Overtime: 20.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm - Midnight 23.22 Hours : Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer engagement centre team, and we are on the lookout for talented individuals like you to join us in creating delightful experiences for their valued customers. As an ambassador of the brand, you will be a role model for bringing their values to life and leading by example in everything you do. What You'll Do: Provide outstanding service to our customers over the phone, handle their queries, concerns, and feedback with empathy and professionalism. Assist customers with order queries, delivery updates, product information, and more, ensuring their needs are met and exceeded. Resolve customer complaints and issues promptly, striving to turn any negative experience into a positive one. Utilise our state-of-the-art systems and tools to efficiently process customer requests and maintain accurate records. Collaborate with fellow team members and other departments to provide seamless customer support and satisfaction. Follow our Business Code of Conduct and always act with integrity and due diligence. What We're Looking For: A genuine passion for delivering exceptional customer service that leaves a lasting impression. Excellent communication skills and a friendly, approachable demeanour over the phone. Basic IT skills, with the ability to learn new systems and utilise Microsoft office. Ability to handle multiple tasks and prioritise effectively in a busy call centre environment. Problem-solving skills with a proactive attitude to resolve customer issues promptly and efficiently. Flexibility to work various shifts, including weekends and evenings. What we can offer to you: Join a company that values diversity, inclusively, and work-life balance. Benefit from comprehensive training and ongoing support to excel in your role. Enjoy excellent career progression opportunities. Receive competitive pay and exciting benefits. Be part of a positive and vibrant work culture, where your contributions are recognised and celebrated. A flexible Hybrid working model. Access to an on-site Gym and Colleague Restaurant. Free on-site parking. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. To apply, submit your application today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Aug 06, 2026
Seasonal
Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: 13.98 Enhanced: 16.23 (hours worked 20:00 - 00:00) Overtime: 20.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm - Midnight 23.22 Hours : Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer engagement centre team, and we are on the lookout for talented individuals like you to join us in creating delightful experiences for their valued customers. As an ambassador of the brand, you will be a role model for bringing their values to life and leading by example in everything you do. What You'll Do: Provide outstanding service to our customers over the phone, handle their queries, concerns, and feedback with empathy and professionalism. Assist customers with order queries, delivery updates, product information, and more, ensuring their needs are met and exceeded. Resolve customer complaints and issues promptly, striving to turn any negative experience into a positive one. Utilise our state-of-the-art systems and tools to efficiently process customer requests and maintain accurate records. Collaborate with fellow team members and other departments to provide seamless customer support and satisfaction. Follow our Business Code of Conduct and always act with integrity and due diligence. What We're Looking For: A genuine passion for delivering exceptional customer service that leaves a lasting impression. Excellent communication skills and a friendly, approachable demeanour over the phone. Basic IT skills, with the ability to learn new systems and utilise Microsoft office. Ability to handle multiple tasks and prioritise effectively in a busy call centre environment. Problem-solving skills with a proactive attitude to resolve customer issues promptly and efficiently. Flexibility to work various shifts, including weekends and evenings. What we can offer to you: Join a company that values diversity, inclusively, and work-life balance. Benefit from comprehensive training and ongoing support to excel in your role. Enjoy excellent career progression opportunities. Receive competitive pay and exciting benefits. Be part of a positive and vibrant work culture, where your contributions are recognised and celebrated. A flexible Hybrid working model. Access to an on-site Gym and Colleague Restaurant. Free on-site parking. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. To apply, submit your application today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Retail Sales Assistant - Temporary Position - Jollyes Pets - North Harbour. Love pets? Love people? Love a job where no two days are the same and the customers wag their tails at you? Combine your passion for pets with a career that's full of fun, team spirit, and genuine customer care. Help our pet parents find exactly what they need and some relevant extras, promote responsible pet ownership, keep our store looking paw-some, and build a grrrreat career into leadership or support roles, with a company that's growing fast.We're hunting for a brilliant Sales Assistant to join our pack in our North Harbour store. This is a fantastic opportunity to join an award winning company (Pet Industry Federation & Retail Week awards) and included in the Sunday Times ' Best Places to Work ' list. So, what's in it for you? The Benefits :At Jollyes, we're as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it's needed most. Pay rate of £8.43 - £12.71 per hour plus bonus potential up £1000 p.a. paid in two instalments, terms and conditions apply. Financial Wellbeing Package (Stream): Access earnings early, plus savings tools and discounts. Retail Trust Membership: Counselling, wellbeing, and financial support. Colleague Discounts: Treats at 800+ retailers, plus 30% off Jollyes products and pet services. Health & Wellbeing Support: Online GP, mental health services, fitness programs, dental care, and cancer support. Workplace Pension: Legal & General scheme (EE 3%, ER 5%). Extra Time Off: Birthday, wedding, new pet days, plus buy/sell holiday options. Enhanced Family Leave: Maternity and paternity packages above statutory levels. Recognition & Rewards: Top Dog Award with extra day off and perks. Lifestyle Benefits: Cycle2Work scheme and discounted David Lloyd membership. Learning & Development for future progression into specialist or Key Holder roles, Management or Support roles - you really can have a great career with Jollyes! = Pro rata for part time colleagues What will you be doing? As a Sales Assistant, you'll be at the heart of the action - helping pet parents, supporting your teammates, and making every customer's visit to our store a great experience. As with most retail roles, the working week involves being 'on your feet' and physically active (e.g. putting stock out which can be heavy ) but tasks are rotated in store so you'll get involved in a bit of everything as part of a team. Your day will include things like: Offering genuinely friendly, helpful customer service (you'll meet some fabulous humans and animals!) Helping customers find what they need - and suggesting helpful extras that improve their pet's wellbeing Sharing advice to promote responsible pet ownership - we'll teach you what you need to know about different pets. Keeping the store tidy, stocked and looking its best Being part of a supportive, upbeat team that works (and laughs) together if you would require any reasonable adjustments for carrying out the role duties you can let us know on the application form. Let's talk about upselling (the Jollyes way)! Yes, this is a sales role - but here's how we do it: We upsell suitable products to enhance customer experience, not to pressure anyone It's about suggesting the right treats, toys, food or accessories that genuinely help their pet live its best life You'll receive an induction to Jollyes with full training to build your confidence, product and pet care knowledge with a mix of manager led 'on the job' training and our online learning platform you can access to suit you. Think of it as being a friendly knowledgeable guide for pet parents - not a pushy salesperson, that's not us! What do we need from you? We're looking for someone who shares our values and the following characteristics: You'll be great at interacting with pets and people and have a fun, friendly personality. Thrives in a fast-paced, hands-on retail environment and can achieve individual goals and team targets Ideally, you will have experience in a similar, customer facing environment and have a hands-on approach. Most of all, you must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand, sharing our values of being: Genuine, Wise, Focused, Eager, Together. Flexibility on your availability is required as our opening hours include evenings and weekends when our stores can be busiest. Therefore you should be flexible to cover any shifts over our 7 day trading hours. Can commit to a part time, temporary position - 10 hours per week About Jollyes Pets Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Previous winners of the Retail Week award for ' Best Retailer ' (under £250m t/o), and listed in the Sunday Times ' Best Places to Work ', shortlisted for Happiest Place to Work , with excellent Trust Pilot reviews, you really can be sure you're joining a great brand and employer, trusted by our customers and our colleagues. We are fully accredited as an age inclusive employer (Rest Less) and a proud member of the Pet Sustainability Coalition as well as supporting hundreds of local pet charities to make a difference in our communities. We welcome applicants of all ages (16+) - because passion for pets knows no age limit! Ready to join the pack? If you're keen to develop your career in retail, work with a brilliant team and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Sales Assistant!
Aug 06, 2026
Seasonal
Retail Sales Assistant - Temporary Position - Jollyes Pets - North Harbour. Love pets? Love people? Love a job where no two days are the same and the customers wag their tails at you? Combine your passion for pets with a career that's full of fun, team spirit, and genuine customer care. Help our pet parents find exactly what they need and some relevant extras, promote responsible pet ownership, keep our store looking paw-some, and build a grrrreat career into leadership or support roles, with a company that's growing fast.We're hunting for a brilliant Sales Assistant to join our pack in our North Harbour store. This is a fantastic opportunity to join an award winning company (Pet Industry Federation & Retail Week awards) and included in the Sunday Times ' Best Places to Work ' list. So, what's in it for you? The Benefits :At Jollyes, we're as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it's needed most. Pay rate of £8.43 - £12.71 per hour plus bonus potential up £1000 p.a. paid in two instalments, terms and conditions apply. Financial Wellbeing Package (Stream): Access earnings early, plus savings tools and discounts. Retail Trust Membership: Counselling, wellbeing, and financial support. Colleague Discounts: Treats at 800+ retailers, plus 30% off Jollyes products and pet services. Health & Wellbeing Support: Online GP, mental health services, fitness programs, dental care, and cancer support. Workplace Pension: Legal & General scheme (EE 3%, ER 5%). Extra Time Off: Birthday, wedding, new pet days, plus buy/sell holiday options. Enhanced Family Leave: Maternity and paternity packages above statutory levels. Recognition & Rewards: Top Dog Award with extra day off and perks. Lifestyle Benefits: Cycle2Work scheme and discounted David Lloyd membership. Learning & Development for future progression into specialist or Key Holder roles, Management or Support roles - you really can have a great career with Jollyes! = Pro rata for part time colleagues What will you be doing? As a Sales Assistant, you'll be at the heart of the action - helping pet parents, supporting your teammates, and making every customer's visit to our store a great experience. As with most retail roles, the working week involves being 'on your feet' and physically active (e.g. putting stock out which can be heavy ) but tasks are rotated in store so you'll get involved in a bit of everything as part of a team. Your day will include things like: Offering genuinely friendly, helpful customer service (you'll meet some fabulous humans and animals!) Helping customers find what they need - and suggesting helpful extras that improve their pet's wellbeing Sharing advice to promote responsible pet ownership - we'll teach you what you need to know about different pets. Keeping the store tidy, stocked and looking its best Being part of a supportive, upbeat team that works (and laughs) together if you would require any reasonable adjustments for carrying out the role duties you can let us know on the application form. Let's talk about upselling (the Jollyes way)! Yes, this is a sales role - but here's how we do it: We upsell suitable products to enhance customer experience, not to pressure anyone It's about suggesting the right treats, toys, food or accessories that genuinely help their pet live its best life You'll receive an induction to Jollyes with full training to build your confidence, product and pet care knowledge with a mix of manager led 'on the job' training and our online learning platform you can access to suit you. Think of it as being a friendly knowledgeable guide for pet parents - not a pushy salesperson, that's not us! What do we need from you? We're looking for someone who shares our values and the following characteristics: You'll be great at interacting with pets and people and have a fun, friendly personality. Thrives in a fast-paced, hands-on retail environment and can achieve individual goals and team targets Ideally, you will have experience in a similar, customer facing environment and have a hands-on approach. Most of all, you must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand, sharing our values of being: Genuine, Wise, Focused, Eager, Together. Flexibility on your availability is required as our opening hours include evenings and weekends when our stores can be busiest. Therefore you should be flexible to cover any shifts over our 7 day trading hours. Can commit to a part time, temporary position - 10 hours per week About Jollyes Pets Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Previous winners of the Retail Week award for ' Best Retailer ' (under £250m t/o), and listed in the Sunday Times ' Best Places to Work ', shortlisted for Happiest Place to Work , with excellent Trust Pilot reviews, you really can be sure you're joining a great brand and employer, trusted by our customers and our colleagues. We are fully accredited as an age inclusive employer (Rest Less) and a proud member of the Pet Sustainability Coalition as well as supporting hundreds of local pet charities to make a difference in our communities. We welcome applicants of all ages (16+) - because passion for pets knows no age limit! Ready to join the pack? If you're keen to develop your career in retail, work with a brilliant team and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Sales Assistant!
About Forres Golf Club Forres Golf Club is one of the north of Scotland's most celebrated parkland courses, established in 1889 and designed by legendary architects James Braid and Willie Park. Set in the heart of Moray, just 30 minutes from Inverness Airport, the Club offers 18 holes of outstanding year-round golf amid mature woodland and stunning scenery. Forres attracts members, visitors and societies from across Scotland and beyond, complemented by The Muiry the Club's welcoming bar and restaurant with panoramic views over the course. With a proud heritage and an ambitious vision for its future, Forres Golf Club is entering an exciting period of development and is looking for an exceptional Hospitality Manager to help drive the Club forward. Purpose of the Role The Hospitality Manager is responsible for the leadership and day-to-day management of the clubhouse hospitality operation, including the bar, kitchen and events. The role ensures consistently high standards of customer service, food and beverage delivery, staff performance, compliance and financial control. Working closely with the General Manager and Clubhouse and Events Committee, the Hospitality Manager will develop the clubhouse as a welcoming social hub for members while growing its reputation as a profitable venue for visitors, functions and community events. The postholder will lead the promotion of the club's hospitality offering through marketing and digital communications. Job Description and Key Responsibilities Operational Management • Manage the day-to-day operation of the clubhouse, bar, restaurant, kitchen and event spaces • Ensure consistently high standards of customer service, presentation and cleanliness throughout the clubhouse • Oversee opening and closing procedures and ensure facilities are maintained to a professional standard • Coordinate hospitality operations with golf operations and other club departments to ensure smooth daily service • Lead by example during service and provide operational cover during busy periods, key events or staff shortages Staff Leadership and Management • Recruit, induct, train and develop hospitality staff • Prepare staff rotas to meet operational demand and budget requirements • Manage performance, attendance and conduct in line with club policies • Conduct regular performance reviews and identify training and development needs • Foster a positive, customer-focused team culture and ensure statutory and mandatory training remains up to date Food and Beverage Management • Oversee the delivery of high-quality food and beverage services • Work with kitchen staff and suppliers to develop seasonal menus and promotional offers • Manage stock ordering, stock control, supplier relationships and monthly stock takes • Monitor gross profit, labour costs, margins and wastage to maximise profitability • Ensure compliance with food safety, licensing and service standards Events and Member Experience • In collaboration with the Clubhouse and Events Committee, plan, coordinate and deliver club events, corporate functions and private events • Act as the main contact for event enquiries from initial booking through to delivery • Coordinate staffing, logistics and service delivery for all events • Develop new hospitality initiatives and social events that enhance member engagement while increasing commercial income • Build positive relationships with members and guests, responding promptly and professionally to feedback and complaints Finance and Administration • Manage departmental budgets with support from the General Manager and Business Manager • Monitor revenue, expenditure and profitability, identifying opportunities to improve commercial performance • Complete rotas, stock records and other operational administration • Prepare reports and attend Clubhouse and Events Committee meetings, implementing agreed actions Marketing and Business Development • Promote the clubhouse, events and hospitality services to members and visitors • Manage the club's hospitality social media channels and digital presence • Produce promotional materials including menus, posters and event marketing • Develop relationships with local businesses, community organisations and event partners to increase year-round revenue Compliance • Ensure compliance with food safety, licensing, health and safety, fire safety and employment legislation • Maintain accurate records, risk assessments and operational documentation • Act as the responsible manager on duty where required • Promote a safe working environment through effective training and risk management Person Specification Qualifications Essential • National 4/5 (or equivalent) in English and Mathematics • Personal Licence Holder or willingness to obtain • Level 3 Food Hygiene Certificate or willingness to achieve within an agreed timescale Desirable • Qualification in Hospitality Management or a related field Experience • Experience of managing hospitality, leisure, golf club, hotel or membership-based operations • Proven experience leading and developing customer-facing teams • Experience of managing budgets, staff costs and stock control • Experience of planning and delivering events and functions • Track record of delivering consistently high standards of customer service Knowledge and Skills • Strong understanding of bar, restaurant and event operations • Sound knowledge of food safety, licensing and health and safety legislation • Excellent leadership and people management skills • Strong communication and relationship-building abilities • Financial awareness with the ability to monitor costs and improve profitability • Strong organisational, planning and problem-solving skills • Competent IT skills, including hospitality systems and social media • Commercial awareness with the ability to identify opportunities for business growth Personal Attributes • Professional, approachable and member-focused • Positive, enthusiastic and self-motivated • High standards of integrity and professionalism • Flexible and adaptable to the needs of the business • Able to work independently and collaboratively as part of the management team • Committed to delivering an exceptional experience for members, visitors and guests • Strong attention to detail and commitment to maintaining high standards Performance Performance will be reviewed annually against agreed KPIs, which are likely to include: • Financial performance against budget • Food and beverage revenue and profitability • Event and function income • Member and visitor satisfaction • Staff engagement and retention • Marketing and digital engagement • Delivery of annual objectives agreed with General Manager Role Details REPORTING TO General Manager DIRECT REPORTS Bar, kitchen and front of house staff LOCATION Forres Golf Club HOURS 40 hours per week, worked flexibly to meet operational requirements, including evenings, weekends and bank holidays. SALARY Competitive salary (depending on experience), plus a performance-related element linked agreed KPIs. CLOSING DATE Midnight, Sunday 23 August 2026 INTERVIEWS Week commencing Monday 1 September 2026 How to Apply Please submit a tailored CV together with a covering letter (maximum two A4 pages) explaining your relevant experience, skills and motivation for applying.
Aug 06, 2026
Full time
About Forres Golf Club Forres Golf Club is one of the north of Scotland's most celebrated parkland courses, established in 1889 and designed by legendary architects James Braid and Willie Park. Set in the heart of Moray, just 30 minutes from Inverness Airport, the Club offers 18 holes of outstanding year-round golf amid mature woodland and stunning scenery. Forres attracts members, visitors and societies from across Scotland and beyond, complemented by The Muiry the Club's welcoming bar and restaurant with panoramic views over the course. With a proud heritage and an ambitious vision for its future, Forres Golf Club is entering an exciting period of development and is looking for an exceptional Hospitality Manager to help drive the Club forward. Purpose of the Role The Hospitality Manager is responsible for the leadership and day-to-day management of the clubhouse hospitality operation, including the bar, kitchen and events. The role ensures consistently high standards of customer service, food and beverage delivery, staff performance, compliance and financial control. Working closely with the General Manager and Clubhouse and Events Committee, the Hospitality Manager will develop the clubhouse as a welcoming social hub for members while growing its reputation as a profitable venue for visitors, functions and community events. The postholder will lead the promotion of the club's hospitality offering through marketing and digital communications. Job Description and Key Responsibilities Operational Management • Manage the day-to-day operation of the clubhouse, bar, restaurant, kitchen and event spaces • Ensure consistently high standards of customer service, presentation and cleanliness throughout the clubhouse • Oversee opening and closing procedures and ensure facilities are maintained to a professional standard • Coordinate hospitality operations with golf operations and other club departments to ensure smooth daily service • Lead by example during service and provide operational cover during busy periods, key events or staff shortages Staff Leadership and Management • Recruit, induct, train and develop hospitality staff • Prepare staff rotas to meet operational demand and budget requirements • Manage performance, attendance and conduct in line with club policies • Conduct regular performance reviews and identify training and development needs • Foster a positive, customer-focused team culture and ensure statutory and mandatory training remains up to date Food and Beverage Management • Oversee the delivery of high-quality food and beverage services • Work with kitchen staff and suppliers to develop seasonal menus and promotional offers • Manage stock ordering, stock control, supplier relationships and monthly stock takes • Monitor gross profit, labour costs, margins and wastage to maximise profitability • Ensure compliance with food safety, licensing and service standards Events and Member Experience • In collaboration with the Clubhouse and Events Committee, plan, coordinate and deliver club events, corporate functions and private events • Act as the main contact for event enquiries from initial booking through to delivery • Coordinate staffing, logistics and service delivery for all events • Develop new hospitality initiatives and social events that enhance member engagement while increasing commercial income • Build positive relationships with members and guests, responding promptly and professionally to feedback and complaints Finance and Administration • Manage departmental budgets with support from the General Manager and Business Manager • Monitor revenue, expenditure and profitability, identifying opportunities to improve commercial performance • Complete rotas, stock records and other operational administration • Prepare reports and attend Clubhouse and Events Committee meetings, implementing agreed actions Marketing and Business Development • Promote the clubhouse, events and hospitality services to members and visitors • Manage the club's hospitality social media channels and digital presence • Produce promotional materials including menus, posters and event marketing • Develop relationships with local businesses, community organisations and event partners to increase year-round revenue Compliance • Ensure compliance with food safety, licensing, health and safety, fire safety and employment legislation • Maintain accurate records, risk assessments and operational documentation • Act as the responsible manager on duty where required • Promote a safe working environment through effective training and risk management Person Specification Qualifications Essential • National 4/5 (or equivalent) in English and Mathematics • Personal Licence Holder or willingness to obtain • Level 3 Food Hygiene Certificate or willingness to achieve within an agreed timescale Desirable • Qualification in Hospitality Management or a related field Experience • Experience of managing hospitality, leisure, golf club, hotel or membership-based operations • Proven experience leading and developing customer-facing teams • Experience of managing budgets, staff costs and stock control • Experience of planning and delivering events and functions • Track record of delivering consistently high standards of customer service Knowledge and Skills • Strong understanding of bar, restaurant and event operations • Sound knowledge of food safety, licensing and health and safety legislation • Excellent leadership and people management skills • Strong communication and relationship-building abilities • Financial awareness with the ability to monitor costs and improve profitability • Strong organisational, planning and problem-solving skills • Competent IT skills, including hospitality systems and social media • Commercial awareness with the ability to identify opportunities for business growth Personal Attributes • Professional, approachable and member-focused • Positive, enthusiastic and self-motivated • High standards of integrity and professionalism • Flexible and adaptable to the needs of the business • Able to work independently and collaboratively as part of the management team • Committed to delivering an exceptional experience for members, visitors and guests • Strong attention to detail and commitment to maintaining high standards Performance Performance will be reviewed annually against agreed KPIs, which are likely to include: • Financial performance against budget • Food and beverage revenue and profitability • Event and function income • Member and visitor satisfaction • Staff engagement and retention • Marketing and digital engagement • Delivery of annual objectives agreed with General Manager Role Details REPORTING TO General Manager DIRECT REPORTS Bar, kitchen and front of house staff LOCATION Forres Golf Club HOURS 40 hours per week, worked flexibly to meet operational requirements, including evenings, weekends and bank holidays. SALARY Competitive salary (depending on experience), plus a performance-related element linked agreed KPIs. CLOSING DATE Midnight, Sunday 23 August 2026 INTERVIEWS Week commencing Monday 1 September 2026 How to Apply Please submit a tailored CV together with a covering letter (maximum two A4 pages) explaining your relevant experience, skills and motivation for applying.
Closing date: 11-08-2026 Customer Team Leader Location: 37 Lower Main Street , Bushmills, BT57 8QA Pay: £14.48 per hour Contract: 16 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) including at least 1 weekend shift, to be discussed at interview 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business. What you'll do Own the day-to-day running of the store by leading the team on your shift Motivate, coach, and support your team to deliver great service and efficient operations Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members Support store performance through merchandising, stock accuracy, and HR processes Champion Co-op through community engagement and membership growth What you'll bring: We're committed to making our roles as accessible as possible, so we only ask for the minimum criteria. To thrive here, you need to bring; Passion for people and leadership The ability to work flexibly and lead by example Skills in retail, merchandising, or team management (experience not essential) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: Full training and career development resources 30% discount on Co-op products in store Flexible access to your pay as you earn it Up to 10% pension contributions 36 days of holiday (pro-rata, including bank holidays) 24/7 access to GP appointments, and colleague support programme Cycle to work scheme Market-leading policies to help you though life's big moments A place you'll belong: We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take 15- 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Aug 05, 2026
Full time
Closing date: 11-08-2026 Customer Team Leader Location: 37 Lower Main Street , Bushmills, BT57 8QA Pay: £14.48 per hour Contract: 16 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) including at least 1 weekend shift, to be discussed at interview 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business. What you'll do Own the day-to-day running of the store by leading the team on your shift Motivate, coach, and support your team to deliver great service and efficient operations Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members Support store performance through merchandising, stock accuracy, and HR processes Champion Co-op through community engagement and membership growth What you'll bring: We're committed to making our roles as accessible as possible, so we only ask for the minimum criteria. To thrive here, you need to bring; Passion for people and leadership The ability to work flexibly and lead by example Skills in retail, merchandising, or team management (experience not essential) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: Full training and career development resources 30% discount on Co-op products in store Flexible access to your pay as you earn it Up to 10% pension contributions 36 days of holiday (pro-rata, including bank holidays) 24/7 access to GP appointments, and colleague support programme Cycle to work scheme Market-leading policies to help you though life's big moments A place you'll belong: We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take 15- 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
The Events and Catering Co-ordinator will facilitate the coordination of the company's calendar of events and will assist with delivery and record keeping of catering and event services (external and internal) alongside the Events and Catering Teams. This role will also involve providing administrative support to internal and external dinners, working closely within the catering and events team. Reporting to, and working closely with, the Head of Catering, youwill ensure the timely and effective processing of information relating to event and catering operations, from initial point of enquiry to final invoicing. They will work as part of a team to ensure that the College provides a consistently excellent standard of catering and hospitality service. Working hours are 20 hours per week, ideally worked over 5 days, Monday - Friday, including very occasional evening and weekend work, for which time overtime is paid. Flexibility towards the desired hours can be discussed at interview. Holiday - Pro-rata of 38 days per annum (including Bank Holidays and closure days). Some holiday must be taken during closure periods in August-September and December. Key responsibilities may include: Provide administrative support for the Kitchen and Front of House and Events teams; producing and printing menus, signage, responding to emails and carrying out administrative projects and arrangements as required Assist in administration required for internal and external events Carry out show rounds of the facilities and have detailed information to hand to answer questions Handle enquiries and room bookings Work collaboratively with the Catering team, ensuring the effective communication of all details relating to events involving hospitality Liaise with relevant departments over bookings, timings, diet plans, IT, AV and all other details of events Process enquiries (external and Internal). To prepare quotations for events, follow up to the point of confirmation, billing and feedback Assist in producing and maintaining of sources of information on the website/intranet and in publications Supporting the Head Chef and Food and Beverage Manager with the admin associated with stock taking of the college kitchen, pantry, wine cellar and bar. This will consist of inputting data and ensuring it is all up to date Customer focused approach to all events and conferences, including initial response to any queries Other Responsibilities: Provide day-to-day administrative and operational support across catering systems and databases, including maintaining records, processing updates, producing reports, supporting till and booking system operations, and assisting with general system coordination and issue resolution. Comply with the college's policies and procedures including Health and Safety policies. The position may require the post holder to work outside normal office hours from time to time. Assisting the Food and Beverage Manager and Head Chef with coordinating payroll documentation for all catering departments, including casual and agency workers into HR system and other admin tasks Occasionally working across departments for supporting other teams within reason Carry out other tasks as reasonably requested by the Head of Catering and Events Manager, which could include projects and event planning for other departments. Person Specification Essential Sound administrative and organisational experience, particularly within conferences and events is preferable Proven ability to accept responsibility and the self-motivation to see a project through to completion Excellent written and interpersonal skills Meticulously accurate worker with good attention to detail Understanding and experience of catering Ability to work independently and flexibly as a member of a small team Ability to work under pressure Effective communicator and problem solver Flexible and able to work occasional evenings and weekends IT literacy including Microsoft Office Good experience with Excel and spreadsheets Desirable Experience of Perfect Table Plan, Mercury, Zoom, and other event platforms A background in hospitality or the events industry Flexible and able to work occasional evenings and weekends Knowledge of Social Media Experience using AI platforms Experience with minute taking INDL
Aug 05, 2026
Full time
The Events and Catering Co-ordinator will facilitate the coordination of the company's calendar of events and will assist with delivery and record keeping of catering and event services (external and internal) alongside the Events and Catering Teams. This role will also involve providing administrative support to internal and external dinners, working closely within the catering and events team. Reporting to, and working closely with, the Head of Catering, youwill ensure the timely and effective processing of information relating to event and catering operations, from initial point of enquiry to final invoicing. They will work as part of a team to ensure that the College provides a consistently excellent standard of catering and hospitality service. Working hours are 20 hours per week, ideally worked over 5 days, Monday - Friday, including very occasional evening and weekend work, for which time overtime is paid. Flexibility towards the desired hours can be discussed at interview. Holiday - Pro-rata of 38 days per annum (including Bank Holidays and closure days). Some holiday must be taken during closure periods in August-September and December. Key responsibilities may include: Provide administrative support for the Kitchen and Front of House and Events teams; producing and printing menus, signage, responding to emails and carrying out administrative projects and arrangements as required Assist in administration required for internal and external events Carry out show rounds of the facilities and have detailed information to hand to answer questions Handle enquiries and room bookings Work collaboratively with the Catering team, ensuring the effective communication of all details relating to events involving hospitality Liaise with relevant departments over bookings, timings, diet plans, IT, AV and all other details of events Process enquiries (external and Internal). To prepare quotations for events, follow up to the point of confirmation, billing and feedback Assist in producing and maintaining of sources of information on the website/intranet and in publications Supporting the Head Chef and Food and Beverage Manager with the admin associated with stock taking of the college kitchen, pantry, wine cellar and bar. This will consist of inputting data and ensuring it is all up to date Customer focused approach to all events and conferences, including initial response to any queries Other Responsibilities: Provide day-to-day administrative and operational support across catering systems and databases, including maintaining records, processing updates, producing reports, supporting till and booking system operations, and assisting with general system coordination and issue resolution. Comply with the college's policies and procedures including Health and Safety policies. The position may require the post holder to work outside normal office hours from time to time. Assisting the Food and Beverage Manager and Head Chef with coordinating payroll documentation for all catering departments, including casual and agency workers into HR system and other admin tasks Occasionally working across departments for supporting other teams within reason Carry out other tasks as reasonably requested by the Head of Catering and Events Manager, which could include projects and event planning for other departments. Person Specification Essential Sound administrative and organisational experience, particularly within conferences and events is preferable Proven ability to accept responsibility and the self-motivation to see a project through to completion Excellent written and interpersonal skills Meticulously accurate worker with good attention to detail Understanding and experience of catering Ability to work independently and flexibly as a member of a small team Ability to work under pressure Effective communicator and problem solver Flexible and able to work occasional evenings and weekends IT literacy including Microsoft Office Good experience with Excel and spreadsheets Desirable Experience of Perfect Table Plan, Mercury, Zoom, and other event platforms A background in hospitality or the events industry Flexible and able to work occasional evenings and weekends Knowledge of Social Media Experience using AI platforms Experience with minute taking INDL
Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: 13.98 Enhanced: 16.23 (hours worked 20:00 - 00:00) Overtime: 20.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm - Midnight 23.22 Hours : Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer engagement centre team, and we are on the lookout for talented individuals like you to join us in creating delightful experiences for their valued customers. As an ambassador of the brand, you will be a role model for bringing their values to life and leading by example in everything you do. What You'll Do: Provide outstanding service to our customers over the phone, handle their queries, concerns, and feedback with empathy and professionalism. Assist customers with order queries, delivery updates, product information, and more, ensuring their needs are met and exceeded. Resolve customer complaints and issues promptly, striving to turn any negative experience into a positive one. Utilise our state-of-the-art systems and tools to efficiently process customer requests and maintain accurate records. Collaborate with fellow team members and other departments to provide seamless customer support and satisfaction. Follow our Business Code of Conduct and always act with integrity and due diligence. What We're Looking For: A genuine passion for delivering exceptional customer service that leaves a lasting impression. Excellent communication skills and a friendly, approachable demeanour over the phone. Basic IT skills, with the ability to learn new systems and utilise Microsoft office. Ability to handle multiple tasks and prioritise effectively in a busy call centre environment. Problem-solving skills with a proactive attitude to resolve customer issues promptly and efficiently. Flexibility to work various shifts, including weekends and evenings. What we can offer to you: Join a company that values diversity, inclusively, and work-life balance. Benefit from comprehensive training and ongoing support to excel in your role. Enjoy excellent career progression opportunities. Receive competitive pay and exciting benefits. Be part of a positive and vibrant work culture, where your contributions are recognised and celebrated. A flexible Hybrid working model. Access to an on-site Gym and Colleague Restaurant. Free on-site parking. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. To apply, submit your application today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Aug 05, 2026
Seasonal
Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: 13.98 Enhanced: 16.23 (hours worked 20:00 - 00:00) Overtime: 20.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm - Midnight 23.22 Hours : Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer engagement centre team, and we are on the lookout for talented individuals like you to join us in creating delightful experiences for their valued customers. As an ambassador of the brand, you will be a role model for bringing their values to life and leading by example in everything you do. What You'll Do: Provide outstanding service to our customers over the phone, handle their queries, concerns, and feedback with empathy and professionalism. Assist customers with order queries, delivery updates, product information, and more, ensuring their needs are met and exceeded. Resolve customer complaints and issues promptly, striving to turn any negative experience into a positive one. Utilise our state-of-the-art systems and tools to efficiently process customer requests and maintain accurate records. Collaborate with fellow team members and other departments to provide seamless customer support and satisfaction. Follow our Business Code of Conduct and always act with integrity and due diligence. What We're Looking For: A genuine passion for delivering exceptional customer service that leaves a lasting impression. Excellent communication skills and a friendly, approachable demeanour over the phone. Basic IT skills, with the ability to learn new systems and utilise Microsoft office. Ability to handle multiple tasks and prioritise effectively in a busy call centre environment. Problem-solving skills with a proactive attitude to resolve customer issues promptly and efficiently. Flexibility to work various shifts, including weekends and evenings. What we can offer to you: Join a company that values diversity, inclusively, and work-life balance. Benefit from comprehensive training and ongoing support to excel in your role. Enjoy excellent career progression opportunities. Receive competitive pay and exciting benefits. Be part of a positive and vibrant work culture, where your contributions are recognised and celebrated. A flexible Hybrid working model. Access to an on-site Gym and Colleague Restaurant. Free on-site parking. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. To apply, submit your application today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Multi Quick Powder Coating Ltd
Smethwick, West Midlands
We are looking for dedicated individuals to join our team as Bar Staff at The Windsor Complex. In this role, you will play a crucial part in delivering exceptional service to our customers in a vibrant and fast-paced environment. We seek motivated and hardworking individuals who are passionate about hospitality and committed to providing an outstanding customer experience. The ability to work flexibly and efficiently is essential, especially during our busy summer period. While previous experience in hospitality or customer-facing roles is desirable, it is not essential. However, you must be available to work evenings and weekends. As a Bar Staff member, your responsibilities will include working behind the bar, taking food orders, operating the till system, serving alcohol, bottling up, cashing up, locking up the pub at the end of the day, and performing cellar work. Therefore, you must be 18 years or older. Training will be provided for both areas of work. If you are interested in this position, please apply.
Aug 04, 2026
Full time
We are looking for dedicated individuals to join our team as Bar Staff at The Windsor Complex. In this role, you will play a crucial part in delivering exceptional service to our customers in a vibrant and fast-paced environment. We seek motivated and hardworking individuals who are passionate about hospitality and committed to providing an outstanding customer experience. The ability to work flexibly and efficiently is essential, especially during our busy summer period. While previous experience in hospitality or customer-facing roles is desirable, it is not essential. However, you must be available to work evenings and weekends. As a Bar Staff member, your responsibilities will include working behind the bar, taking food orders, operating the till system, serving alcohol, bottling up, cashing up, locking up the pub at the end of the day, and performing cellar work. Therefore, you must be 18 years or older. Training will be provided for both areas of work. If you are interested in this position, please apply.
Remote Client Advisor with leadership progression Location : Fully Remote (UK Wide) Part-time or full-time / flexible Hours / Commission-based earnings (No Basic salary offered) Perfect for ambitious, motivated people looking for a flexible second income, part-time opportunity, or a long-term business they can grow around their existing commitments. You'll be working alongside one of the UK's leading FTSE-listed companies, with headquarters in London. This is a commission only based, fully remote position, giving you complete flexibility to choose when and where you work. Whether that's evenings, weekends or daytime hours around family or another career, the choice is yours. We're particularly looking for people who are interested in progressing into leadership roles and building their own teams. Many of our current leaders started exactly where you are today and have gone on to create substantial additional income, develop valuable skills and enjoy greater time freedom. Full training, ongoing support and mentorship are provided by award-winning training teams and experienced leaders who are committed to helping you succeed. Initially, you'll learn how to introduce customers and potential business partners to a short online presentation and guide interested people through the process. Everything is done remotely, and you'll never be expected to do this alone. To succeed as a Client Advisor , you'll need to be: • Friendly and comfortable speaking with people. • Confident using a computer, tablet or smartphone. • Open to learning new skills. • Self-motivated and willing to follow a proven system. • Interested in personal development and leadership. Our team includes people from every walk of life, including teachers, NHS workers, stay-at-home parents, firefighters, police officers, administrators, marketing professionals, actors, architects, mortgage advisers, financial advisers, customer service assistants, recruiters and many more. What we offer you as a Client Advisor : • Complete flexibility and the ability to work around your current commitments. • Uncapped bonuses and commission. • Industry-leading training and mentorship. • Recognition, incentives and reward trips. • Clear progression into Team Leader and senior leadership positions. • The opportunity to build a business that creates long-term residual income. We're looking for people with ambition, a positive attitude and a genuine desire to help others. If you're looking for more than just another job and would like to explore a flexible opportunity with real progression and leadership potential, we'd love to invite you to one of our online Zoom presentations, where you can learn more and meet members of the team. Your future could be very different 12 months from now. The first step is simply finding out more. Having read the full advert, please only apply if you are comfortable with this being a self-employed role that requires training, personal commitment and consistent activity, with earnings based on your results.
Jul 31, 2026
Full time
Remote Client Advisor with leadership progression Location : Fully Remote (UK Wide) Part-time or full-time / flexible Hours / Commission-based earnings (No Basic salary offered) Perfect for ambitious, motivated people looking for a flexible second income, part-time opportunity, or a long-term business they can grow around their existing commitments. You'll be working alongside one of the UK's leading FTSE-listed companies, with headquarters in London. This is a commission only based, fully remote position, giving you complete flexibility to choose when and where you work. Whether that's evenings, weekends or daytime hours around family or another career, the choice is yours. We're particularly looking for people who are interested in progressing into leadership roles and building their own teams. Many of our current leaders started exactly where you are today and have gone on to create substantial additional income, develop valuable skills and enjoy greater time freedom. Full training, ongoing support and mentorship are provided by award-winning training teams and experienced leaders who are committed to helping you succeed. Initially, you'll learn how to introduce customers and potential business partners to a short online presentation and guide interested people through the process. Everything is done remotely, and you'll never be expected to do this alone. To succeed as a Client Advisor , you'll need to be: • Friendly and comfortable speaking with people. • Confident using a computer, tablet or smartphone. • Open to learning new skills. • Self-motivated and willing to follow a proven system. • Interested in personal development and leadership. Our team includes people from every walk of life, including teachers, NHS workers, stay-at-home parents, firefighters, police officers, administrators, marketing professionals, actors, architects, mortgage advisers, financial advisers, customer service assistants, recruiters and many more. What we offer you as a Client Advisor : • Complete flexibility and the ability to work around your current commitments. • Uncapped bonuses and commission. • Industry-leading training and mentorship. • Recognition, incentives and reward trips. • Clear progression into Team Leader and senior leadership positions. • The opportunity to build a business that creates long-term residual income. We're looking for people with ambition, a positive attitude and a genuine desire to help others. If you're looking for more than just another job and would like to explore a flexible opportunity with real progression and leadership potential, we'd love to invite you to one of our online Zoom presentations, where you can learn more and meet members of the team. Your future could be very different 12 months from now. The first step is simply finding out more. Having read the full advert, please only apply if you are comfortable with this being a self-employed role that requires training, personal commitment and consistent activity, with earnings based on your results.
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Senior Mental Health Support Worker - £28,938 - £32,214 per annum (Salaries vary depending on experiences) Hours 37 hours per week, Monday Sunday, inclusive of bank holidays, shifts include mornings, evenings, weekends & sleep in s. Service Grove House, Oxford. What You ll Be Doing: Response is looking for an enthusiastic, caring person to join their dedicated team at Grove House. Grove House is designed to meet the needs of residents with enduring mental health. It is staffed 24 hours a day, with staff available during the day and a sleep in member of staff. Grove House staff offer a high level of support, and clients work closely with staff to achieve their personal goals and gain increased independence before taking the next step in their journey. As a Senior Mental Health Support Worker, you will be responsible for leading shifts, medication management, delegate tasks, manage incidents, monitor the health & safety of the project and residents. You will mentor support workers, leading by positive example alongside having your own case load. You will be responsible for providing person-centred support to clients with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment. Our clients really appreciate the passion from our Support Workers too: The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years. Client in Adult Services. Overall job responsibility : Further detail can be viewed in the Job Description. Lead shifts, delegating set diarised and daily tasks Take the lead during incidents, safeguarding and complaints in the absence of the manager, ensuring policies and procedures are adhered. Ensure all staff are completing relevant health and safety tasks Mentor new support workers through induction including the completion of the Care Certificate and medication training. Complete the care certificate assessors training. Work within a One Team Approach and ensure this culture permeates throughout the team and lead by example. Respond to service phone queries and requests from both internal and external customers in a timely manner and delegating where appropriate to other members of the team. Where a senior is employed within the transitional services they will be required to take part in the community on call rota to support residents out of hours. Undertake assessments of referrals and attend regular assessment and risk management training. Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation. Work with all residents using a trauma informed approach using the 6 principles of trauma informed care: Safety, Trust, Choice, Collaboration, Empowerment and Cultural Consideration Ensure risk is continuously assessed and risk management plans are kept up to date Comply and remain up to date with all safeguarding policies and procedures for both Adults and Children and Young People Always represent the company in a professional and appropriate manner by considering punctuality, personal appearance and professional boundaries, including equal opportunities. The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day Caring, Safe, Creative and Aspirational. Essential criteria: GCSE s in English and Maths (or equivalent) A commitment to undertake continual personal development. Detailed understanding of mental health and wellbeing challenges and the level of care and support residents may require. An understanding of current approaches to mental health practice. Have good knowledge of how to support with referrals and assessments An understanding of equality, diversity and inclusion issues impacting people s lives. IT literate with experience using MS Office packages. Previous related work experience. Good communication skills, written, verbal and listening. A genuine interest in mental health and well-being with a commitment to delivering Response's mission. What We Offer: 37 days annual leave (inclusive of bank holidays) Blue Light card and other discounted shopping. Employee Assistant Programme - with access to free counselling. Cycle to Work Scheme (after probation) Enhanced family friendly leave. Professional qualification sponsorship and study leave. £500 refer a friend bonus scheme. Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app approved by NHS. Free flu jabs. Free DBS application. You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients. If this Senior Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date 25/07/2026. All our roles require a DBS check, two references from most recent employers and you must have the right to work in the UK Unfortunately, Response are not able to offer sponsorship under the points based system. Should you apply for the role and require sponsorship, you will be withdrawn from the recruitment process. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer.
Jul 31, 2026
Full time
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Senior Mental Health Support Worker - £28,938 - £32,214 per annum (Salaries vary depending on experiences) Hours 37 hours per week, Monday Sunday, inclusive of bank holidays, shifts include mornings, evenings, weekends & sleep in s. Service Grove House, Oxford. What You ll Be Doing: Response is looking for an enthusiastic, caring person to join their dedicated team at Grove House. Grove House is designed to meet the needs of residents with enduring mental health. It is staffed 24 hours a day, with staff available during the day and a sleep in member of staff. Grove House staff offer a high level of support, and clients work closely with staff to achieve their personal goals and gain increased independence before taking the next step in their journey. As a Senior Mental Health Support Worker, you will be responsible for leading shifts, medication management, delegate tasks, manage incidents, monitor the health & safety of the project and residents. You will mentor support workers, leading by positive example alongside having your own case load. You will be responsible for providing person-centred support to clients with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment. Our clients really appreciate the passion from our Support Workers too: The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years. Client in Adult Services. Overall job responsibility : Further detail can be viewed in the Job Description. Lead shifts, delegating set diarised and daily tasks Take the lead during incidents, safeguarding and complaints in the absence of the manager, ensuring policies and procedures are adhered. Ensure all staff are completing relevant health and safety tasks Mentor new support workers through induction including the completion of the Care Certificate and medication training. Complete the care certificate assessors training. Work within a One Team Approach and ensure this culture permeates throughout the team and lead by example. Respond to service phone queries and requests from both internal and external customers in a timely manner and delegating where appropriate to other members of the team. Where a senior is employed within the transitional services they will be required to take part in the community on call rota to support residents out of hours. Undertake assessments of referrals and attend regular assessment and risk management training. Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation. Work with all residents using a trauma informed approach using the 6 principles of trauma informed care: Safety, Trust, Choice, Collaboration, Empowerment and Cultural Consideration Ensure risk is continuously assessed and risk management plans are kept up to date Comply and remain up to date with all safeguarding policies and procedures for both Adults and Children and Young People Always represent the company in a professional and appropriate manner by considering punctuality, personal appearance and professional boundaries, including equal opportunities. The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day Caring, Safe, Creative and Aspirational. Essential criteria: GCSE s in English and Maths (or equivalent) A commitment to undertake continual personal development. Detailed understanding of mental health and wellbeing challenges and the level of care and support residents may require. An understanding of current approaches to mental health practice. Have good knowledge of how to support with referrals and assessments An understanding of equality, diversity and inclusion issues impacting people s lives. IT literate with experience using MS Office packages. Previous related work experience. Good communication skills, written, verbal and listening. A genuine interest in mental health and well-being with a commitment to delivering Response's mission. What We Offer: 37 days annual leave (inclusive of bank holidays) Blue Light card and other discounted shopping. Employee Assistant Programme - with access to free counselling. Cycle to Work Scheme (after probation) Enhanced family friendly leave. Professional qualification sponsorship and study leave. £500 refer a friend bonus scheme. Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app approved by NHS. Free flu jabs. Free DBS application. You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients. If this Senior Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date 25/07/2026. All our roles require a DBS check, two references from most recent employers and you must have the right to work in the UK Unfortunately, Response are not able to offer sponsorship under the points based system. Should you apply for the role and require sponsorship, you will be withdrawn from the recruitment process. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer.
Job Description: Position Title: Registered Nurse Reports to: Home Manager Job base: Client Residential Care Home Shift work including evenings, weekends and nights; Some on call work may be required. Job purpose: To provide a quality nursing service that meets the needs of the residents and fulfils regulatory and organisational requirements. Summary The job sits within Care, which provides older people with high quality nursing and residential care throughout the country. Homes offer a wide range of high quality care options including respite, palliative and specialist dementia care. The job holder will ensure that they fully understand and fulfil their responsibilities in respect of both health & safety and equality & diversity at all times. This profile is not an exhaustive list of duties and other activities may need to be carried out requiring similar skill levels. Key Accountabilities (All accountabilities will be carried out in line with policies, procedures and relevant regulations and legislation and the Group's behaviour framework): Provide a quality nursing service that meets the needs of the residents and fulfils regulatory and organisational requirements. Assist in the recruitment, performance management and development of quality staff to ensure that the required skilled staff are available to meet the needs of the service. Attend routine reviews with the wider multi disciplinary team, participate in the completion of health and progress assessments and communicate outcomes to residents, significant others and staff. Build and maintain relationships with internal and external customers, identifying and dealing with any shortfalls in service delivery and ensuring that complaints are dealt with appropriately and escalated when necessary. Prepare and monitor residents' care plans and supervise the delivery of all aspects of care to ensure that care is delivered to agreed quality standards and meets the needs of the individual. Assist in maintaining rotas to ensure that sufficient staff are available to deliver care and to comply with legislative requirements. Monitor and maintain high standards of clinical care to meet legislation and organisational standards and reflect best practice. Ensure the completion of quality and risk assessments to ensure that services meet the needs of residents, and regulatory compliance, fulfil organisational aims and provide value for money for the business. Take personal responsibility to remain clinically up to date. Contribute, as appropriate, to special programmes and projects in support of the Group's values and objectives. Experience A valid Registered Nurse (RN) qualification with current licensure. Proven relevant experience in a clinical role. Proven relevant experience in care of older people in a residential care home. Some experience of clinical supervision of staff. Knowledge of relevant legislation and its application. Requirements ESSENTIAL: Registered Nurse on part 1 of the NMC Register. Membership with the Royal College of Nursing (RCNi) or an Indemnity Insurance with a reputed insurance provider. Successful completion of the International English Language Testing System 7.0 in all 4 areas, if English is not the first language Excellent understanding of written and spoken English Excellent communication skills Ability to interpret system-generated data Ability to demonstrate a positive and accepting approach to clients whatever their needs. Email and internet communications Basic Microsoft Excel Basic Microsoft Word If you are passionate about providing exceptional patient care, we encourage you to apply for this rewarding opportunity as a registered nurse. Job Types: Temporary, Zero-hour contract
Jul 31, 2026
Full time
Job Description: Position Title: Registered Nurse Reports to: Home Manager Job base: Client Residential Care Home Shift work including evenings, weekends and nights; Some on call work may be required. Job purpose: To provide a quality nursing service that meets the needs of the residents and fulfils regulatory and organisational requirements. Summary The job sits within Care, which provides older people with high quality nursing and residential care throughout the country. Homes offer a wide range of high quality care options including respite, palliative and specialist dementia care. The job holder will ensure that they fully understand and fulfil their responsibilities in respect of both health & safety and equality & diversity at all times. This profile is not an exhaustive list of duties and other activities may need to be carried out requiring similar skill levels. Key Accountabilities (All accountabilities will be carried out in line with policies, procedures and relevant regulations and legislation and the Group's behaviour framework): Provide a quality nursing service that meets the needs of the residents and fulfils regulatory and organisational requirements. Assist in the recruitment, performance management and development of quality staff to ensure that the required skilled staff are available to meet the needs of the service. Attend routine reviews with the wider multi disciplinary team, participate in the completion of health and progress assessments and communicate outcomes to residents, significant others and staff. Build and maintain relationships with internal and external customers, identifying and dealing with any shortfalls in service delivery and ensuring that complaints are dealt with appropriately and escalated when necessary. Prepare and monitor residents' care plans and supervise the delivery of all aspects of care to ensure that care is delivered to agreed quality standards and meets the needs of the individual. Assist in maintaining rotas to ensure that sufficient staff are available to deliver care and to comply with legislative requirements. Monitor and maintain high standards of clinical care to meet legislation and organisational standards and reflect best practice. Ensure the completion of quality and risk assessments to ensure that services meet the needs of residents, and regulatory compliance, fulfil organisational aims and provide value for money for the business. Take personal responsibility to remain clinically up to date. Contribute, as appropriate, to special programmes and projects in support of the Group's values and objectives. Experience A valid Registered Nurse (RN) qualification with current licensure. Proven relevant experience in a clinical role. Proven relevant experience in care of older people in a residential care home. Some experience of clinical supervision of staff. Knowledge of relevant legislation and its application. Requirements ESSENTIAL: Registered Nurse on part 1 of the NMC Register. Membership with the Royal College of Nursing (RCNi) or an Indemnity Insurance with a reputed insurance provider. Successful completion of the International English Language Testing System 7.0 in all 4 areas, if English is not the first language Excellent understanding of written and spoken English Excellent communication skills Ability to interpret system-generated data Ability to demonstrate a positive and accepting approach to clients whatever their needs. Email and internet communications Basic Microsoft Excel Basic Microsoft Word If you are passionate about providing exceptional patient care, we encourage you to apply for this rewarding opportunity as a registered nurse. Job Types: Temporary, Zero-hour contract
Job Description: Position Title: Registered Nurse Reports to: Home Manager Job base: Client Residential Care Home Shift work including evenings, weekends and nights; Some on call work may be required. Job purpose: To provide a quality nursing service that meets the needs of the residents and fulfils regulatory and organisational requirements. Summary The job sits within Care, which provides older people with high quality nursing and residential care throughout the country. Homes offer a wide range of high quality care options including respite, palliative and specialist dementia care. The job holder will ensure that they fully understand and fulfil their responsibilities in respect of both health & safety and equality & diversity at all times. This profile is not an exhaustive list of duties and other activities may need to be carried out requiring similar skill levels. Key Accountabilities (All accountabilities will be carried out in line with policies, procedures and relevant regulations and legislation and the Group's behaviour framework): Provide a quality nursing service that meets the needs of the residents and fulfils regulatory and organisational requirements. Assist in the recruitment, performance management and development of quality staff to ensure that the required skilled staff are available to meet the needs of the service. Attend routine reviews with the wider multi disciplinary team, participate in the completion of health and progress assessments and communicate outcomes to residents, significant others and staff. Build and maintain relationships with internal and external customers, identifying and dealing with any shortfalls in service delivery and ensuring that complaints are dealt with appropriately and escalated when necessary. Prepare and monitor residents' care plans and supervise the delivery of all aspects of care to ensure that care is delivered to agreed quality standards and meets the needs of the individual. Assist in maintaining rotas to ensure that sufficient staff are available to deliver care and to comply with legislative requirements. Monitor and maintain high standards of clinical care to meet legislation and organisational standards and reflect best practice. Ensure the completion of quality and risk assessments to ensure that services meet the needs of residents, and regulatory compliance, fulfil organisational aims and provide value for money for the business. Take personal responsibility to remain clinically up to date. Contribute, as appropriate, to special programmes and projects in support of the Group's values and objectives. Experience A valid Registered Nurse (RN) qualification with current licensure. Proven relevant experience in a clinical role. Proven relevant experience in care of older people in a residential care home. Some experience of clinical supervision of staff. Knowledge of relevant legislation and its application. Requirements ESSENTIAL: Registered Nurse on part 1 of the NMC Register. Membership with the Royal College of Nursing (RCNi) or an Indemnity Insurance with a reputed insurance provider. Successful completion of the International English Language Testing System 7.0 in all 4 areas, if English is not the first language Excellent understanding of written and spoken English Excellent communication skills Ability to interpret system-generated data Ability to demonstrate a positive and accepting approach to clients whatever their needs. Email and internet communications Basic Microsoft Excel Basic Microsoft Word If you are passionate about providing exceptional patient care, we encourage you to apply for this rewarding opportunity as a registered nurse. Job Types: Temporary, Zero-hour contract
Jul 31, 2026
Full time
Job Description: Position Title: Registered Nurse Reports to: Home Manager Job base: Client Residential Care Home Shift work including evenings, weekends and nights; Some on call work may be required. Job purpose: To provide a quality nursing service that meets the needs of the residents and fulfils regulatory and organisational requirements. Summary The job sits within Care, which provides older people with high quality nursing and residential care throughout the country. Homes offer a wide range of high quality care options including respite, palliative and specialist dementia care. The job holder will ensure that they fully understand and fulfil their responsibilities in respect of both health & safety and equality & diversity at all times. This profile is not an exhaustive list of duties and other activities may need to be carried out requiring similar skill levels. Key Accountabilities (All accountabilities will be carried out in line with policies, procedures and relevant regulations and legislation and the Group's behaviour framework): Provide a quality nursing service that meets the needs of the residents and fulfils regulatory and organisational requirements. Assist in the recruitment, performance management and development of quality staff to ensure that the required skilled staff are available to meet the needs of the service. Attend routine reviews with the wider multi disciplinary team, participate in the completion of health and progress assessments and communicate outcomes to residents, significant others and staff. Build and maintain relationships with internal and external customers, identifying and dealing with any shortfalls in service delivery and ensuring that complaints are dealt with appropriately and escalated when necessary. Prepare and monitor residents' care plans and supervise the delivery of all aspects of care to ensure that care is delivered to agreed quality standards and meets the needs of the individual. Assist in maintaining rotas to ensure that sufficient staff are available to deliver care and to comply with legislative requirements. Monitor and maintain high standards of clinical care to meet legislation and organisational standards and reflect best practice. Ensure the completion of quality and risk assessments to ensure that services meet the needs of residents, and regulatory compliance, fulfil organisational aims and provide value for money for the business. Take personal responsibility to remain clinically up to date. Contribute, as appropriate, to special programmes and projects in support of the Group's values and objectives. Experience A valid Registered Nurse (RN) qualification with current licensure. Proven relevant experience in a clinical role. Proven relevant experience in care of older people in a residential care home. Some experience of clinical supervision of staff. Knowledge of relevant legislation and its application. Requirements ESSENTIAL: Registered Nurse on part 1 of the NMC Register. Membership with the Royal College of Nursing (RCNi) or an Indemnity Insurance with a reputed insurance provider. Successful completion of the International English Language Testing System 7.0 in all 4 areas, if English is not the first language Excellent understanding of written and spoken English Excellent communication skills Ability to interpret system-generated data Ability to demonstrate a positive and accepting approach to clients whatever their needs. Email and internet communications Basic Microsoft Excel Basic Microsoft Word If you are passionate about providing exceptional patient care, we encourage you to apply for this rewarding opportunity as a registered nurse. Job Types: Temporary, Zero-hour contract
The Events and Catering Co-ordinator will facilitate the coordination of the company s calendar of events and will assist with delivery and record keeping of catering and event services (external and internal) alongside the Events and Catering Teams. This role will also involve providing administrative support to internal and external dinners, working closely within the catering and events team. Reporting to, and working closely with, the Head of Catering, youwill ensure the timely and effective processing of information relating to event and catering operations, from initial point of enquiry to final invoicing. They will work as part of a team to ensure that the College provides a consistently excellent standard of catering and hospitality service. Working hours are 20 hours per week, ideally worked over 5 days, Monday Friday, including very occasional evening and weekend work, for which time overtime is paid. Flexibility towards the desired hours can be discussed at interview. Holiday - Pro-rata of 38 days per annum (including Bank Holidays and closure days). Some holiday must be taken during closure periods in August-September and December. Key responsibilities may include: Provide administrative support for the Kitchen and Front of House and Events teams; producing and printing menus, signage, responding to emails and carrying out administrative projects and arrangements as required Assist in administration required for internal and external events Carry out show rounds of the facilities and have detailed information to hand to answer questions Handle enquiries and room bookings Work collaboratively with the Catering team, ensuring the effective communication of all details relating to events involving hospitality Liaise with relevant departments over bookings, timings, diet plans, IT, AV and all other details of events Process enquiries (external and Internal). To prepare quotations for events, follow up to the point of confirmation, billing and feedback Assist in producing and maintaining of sources of information on the website/intranet and in publications Supporting the Head Chef and Food and Beverage Manager with the admin associated with stock taking of the college kitchen, pantry, wine cellar and bar. This will consist of inputting data and ensuring it is all up to date Customer focused approach to all events and conferences, including initial response to any queries Other Responsibilities: Provide day-to-day administrative and operational support across catering systems and databases, including maintaining records, processing updates, producing reports, supporting till and booking system operations, and assisting with general system coordination and issue resolution. Comply with the college s policies and procedures including Health and Safety policies. The position may require the post holder to work outside normal office hours from time to time. Assisting the Food and Beverage Manager and Head Chef with coordinating payroll documentation for all catering departments, including casual and agency workers into HR system and other admin tasks Occasionally working across departments for supporting other teams within reason Carry out other tasks as reasonably requested by the Head of Catering and Events Manager, which could include projects and event planning for other departments. Person Specification Essential Sound administrative and organisational experience, particularly within conferences and events is preferable Proven ability to accept responsibility and the self-motivation to see a project through to completion Excellent written and interpersonal skills Meticulously accurate worker with good attention to detail Understanding and experience of catering Ability to work independently and flexibly as a member of a small team Ability to work under pressure Effective communicator and problem solver Flexible and able to work occasional evenings and weekends IT literacy including Microsoft Office Good experience with Excel and spreadsheets Desirable Experience of Perfect Table Plan, Mercury, Zoom, and other event platforms A background in hospitality or the events industry Flexible and able to work occasional evenings and weekends Knowledge of Social Media Experience using AI platforms Experience with minute taking INDL
Jul 31, 2026
Full time
The Events and Catering Co-ordinator will facilitate the coordination of the company s calendar of events and will assist with delivery and record keeping of catering and event services (external and internal) alongside the Events and Catering Teams. This role will also involve providing administrative support to internal and external dinners, working closely within the catering and events team. Reporting to, and working closely with, the Head of Catering, youwill ensure the timely and effective processing of information relating to event and catering operations, from initial point of enquiry to final invoicing. They will work as part of a team to ensure that the College provides a consistently excellent standard of catering and hospitality service. Working hours are 20 hours per week, ideally worked over 5 days, Monday Friday, including very occasional evening and weekend work, for which time overtime is paid. Flexibility towards the desired hours can be discussed at interview. Holiday - Pro-rata of 38 days per annum (including Bank Holidays and closure days). Some holiday must be taken during closure periods in August-September and December. Key responsibilities may include: Provide administrative support for the Kitchen and Front of House and Events teams; producing and printing menus, signage, responding to emails and carrying out administrative projects and arrangements as required Assist in administration required for internal and external events Carry out show rounds of the facilities and have detailed information to hand to answer questions Handle enquiries and room bookings Work collaboratively with the Catering team, ensuring the effective communication of all details relating to events involving hospitality Liaise with relevant departments over bookings, timings, diet plans, IT, AV and all other details of events Process enquiries (external and Internal). To prepare quotations for events, follow up to the point of confirmation, billing and feedback Assist in producing and maintaining of sources of information on the website/intranet and in publications Supporting the Head Chef and Food and Beverage Manager with the admin associated with stock taking of the college kitchen, pantry, wine cellar and bar. This will consist of inputting data and ensuring it is all up to date Customer focused approach to all events and conferences, including initial response to any queries Other Responsibilities: Provide day-to-day administrative and operational support across catering systems and databases, including maintaining records, processing updates, producing reports, supporting till and booking system operations, and assisting with general system coordination and issue resolution. Comply with the college s policies and procedures including Health and Safety policies. The position may require the post holder to work outside normal office hours from time to time. Assisting the Food and Beverage Manager and Head Chef with coordinating payroll documentation for all catering departments, including casual and agency workers into HR system and other admin tasks Occasionally working across departments for supporting other teams within reason Carry out other tasks as reasonably requested by the Head of Catering and Events Manager, which could include projects and event planning for other departments. Person Specification Essential Sound administrative and organisational experience, particularly within conferences and events is preferable Proven ability to accept responsibility and the self-motivation to see a project through to completion Excellent written and interpersonal skills Meticulously accurate worker with good attention to detail Understanding and experience of catering Ability to work independently and flexibly as a member of a small team Ability to work under pressure Effective communicator and problem solver Flexible and able to work occasional evenings and weekends IT literacy including Microsoft Office Good experience with Excel and spreadsheets Desirable Experience of Perfect Table Plan, Mercury, Zoom, and other event platforms A background in hospitality or the events industry Flexible and able to work occasional evenings and weekends Knowledge of Social Media Experience using AI platforms Experience with minute taking INDL
Job Description: Position Title: Registered Nurse Reports to: Home Manager Job base: Client Residential Care Home Shift work including evenings, weekends and nights; Some on call work may be required. Job purpose: To provide a quality nursing service that meets the needs of the residents and fulfils regulatory and organisational requirements. Summary The job sits within Care, which provides older people with high quality nursing and residential care throughout the country. Homes offer a wide range of high quality care options including respite, palliative and specialist dementia care. The job holder will ensure that they fully understand and fulfil their responsibilities in respect of both health & safety and equality & diversity at all times. This profile is not an exhaustive list of duties and other activities may need to be carried out requiring similar skill levels. Key Accountabilities (All accountabilities will be carried out in line with policies, procedures and relevant regulations and legislation and the Group's behaviour framework): Provide a quality nursing service that meets the needs of the residents and fulfils regulatory and organisational requirements. Assist in the recruitment, performance management and development of quality staff to ensure that the required skilled staff are available to meet the needs of the service. Attend routine reviews with the wider multi disciplinary team, participate in the completion of health and progress assessments and communicate outcomes to residents, significant others and staff. Build and maintain relationships with internal and external customers, identifying and dealing with any shortfalls in service delivery and ensuring that complaints are dealt with appropriately and escalated when necessary. Prepare and monitor residents' care plans and supervise the delivery of all aspects of care to ensure that care is delivered to agreed quality standards and meets the needs of the individual. Assist in maintaining rotas to ensure that sufficient staff are available to deliver care and to comply with legislative requirements. Monitor and maintain high standards of clinical care to meet legislation and organisational standards and reflect best practice. Ensure the completion of quality and risk assessments to ensure that services meet the needs of residents, and regulatory compliance, fulfil organisational aims and provide value for money for the business. Take personal responsibility to remain clinically up to date. Contribute, as appropriate, to special programmes and projects in support of the Group's values and objectives. Experience A valid Registered Nurse (RN) qualification with current licensure. Proven relevant experience in a clinical role. Proven relevant experience in care of older people in a residential care home. Some experience of clinical supervision of staff. Knowledge of relevant legislation and its application. Requirements ESSENTIAL: Registered Nurse on part 1 of the NMC Register. Membership with the Royal College of Nursing (RCNi) or an Indemnity Insurance with a reputed insurance provider. Successful completion of the International English Language Testing System 7.0 in all 4 areas, if English is not the first language Excellent understanding of written and spoken English Excellent communication skills Ability to interpret system-generated data Ability to demonstrate a positive and accepting approach to clients whatever their needs. Email and internet communications Basic Microsoft Excel Basic Microsoft Word If you are passionate about providing exceptional patient care, we encourage you to apply for this rewarding opportunity as a registered nurse. Job Types: Temporary, Zero-hour contract
Jul 30, 2026
Full time
Job Description: Position Title: Registered Nurse Reports to: Home Manager Job base: Client Residential Care Home Shift work including evenings, weekends and nights; Some on call work may be required. Job purpose: To provide a quality nursing service that meets the needs of the residents and fulfils regulatory and organisational requirements. Summary The job sits within Care, which provides older people with high quality nursing and residential care throughout the country. Homes offer a wide range of high quality care options including respite, palliative and specialist dementia care. The job holder will ensure that they fully understand and fulfil their responsibilities in respect of both health & safety and equality & diversity at all times. This profile is not an exhaustive list of duties and other activities may need to be carried out requiring similar skill levels. Key Accountabilities (All accountabilities will be carried out in line with policies, procedures and relevant regulations and legislation and the Group's behaviour framework): Provide a quality nursing service that meets the needs of the residents and fulfils regulatory and organisational requirements. Assist in the recruitment, performance management and development of quality staff to ensure that the required skilled staff are available to meet the needs of the service. Attend routine reviews with the wider multi disciplinary team, participate in the completion of health and progress assessments and communicate outcomes to residents, significant others and staff. Build and maintain relationships with internal and external customers, identifying and dealing with any shortfalls in service delivery and ensuring that complaints are dealt with appropriately and escalated when necessary. Prepare and monitor residents' care plans and supervise the delivery of all aspects of care to ensure that care is delivered to agreed quality standards and meets the needs of the individual. Assist in maintaining rotas to ensure that sufficient staff are available to deliver care and to comply with legislative requirements. Monitor and maintain high standards of clinical care to meet legislation and organisational standards and reflect best practice. Ensure the completion of quality and risk assessments to ensure that services meet the needs of residents, and regulatory compliance, fulfil organisational aims and provide value for money for the business. Take personal responsibility to remain clinically up to date. Contribute, as appropriate, to special programmes and projects in support of the Group's values and objectives. Experience A valid Registered Nurse (RN) qualification with current licensure. Proven relevant experience in a clinical role. Proven relevant experience in care of older people in a residential care home. Some experience of clinical supervision of staff. Knowledge of relevant legislation and its application. Requirements ESSENTIAL: Registered Nurse on part 1 of the NMC Register. Membership with the Royal College of Nursing (RCNi) or an Indemnity Insurance with a reputed insurance provider. Successful completion of the International English Language Testing System 7.0 in all 4 areas, if English is not the first language Excellent understanding of written and spoken English Excellent communication skills Ability to interpret system-generated data Ability to demonstrate a positive and accepting approach to clients whatever their needs. Email and internet communications Basic Microsoft Excel Basic Microsoft Word If you are passionate about providing exceptional patient care, we encourage you to apply for this rewarding opportunity as a registered nurse. Job Types: Temporary, Zero-hour contract
Front of House Manager - Private club Location: Front of House Clubhouse Manager- Cardiff - 30-25K salary Salary: 30 - 35K (dependent on experience) Hours: 40 hours per week, Wednesday to Sunday Reports to: General Manager Join Our Team We are seeking an experienced and passionate Front of House Manager to lead the day-to-day operation of our clubhouse hospitality services. This is an exciting opportunity for a hands-on hospitality professional to manage our bar and restaurant facilities, deliver exceptional member experiences, and play a key role in the continued success of their members club. As Front of House Manager, you will be responsible for overseeing all clubhouse food and beverage operations, leading and developing the team, managing financial performance, coordinating events, and ensuring the highest standards of customer service, compliance, and operational excellence. Key Responsibilities Operations Lead the daily operation of the clubhouse bar and restaurant facilities. Develop and implement standard operating procedures to ensure consistency and efficiency. Maintain exceptional customer service standards at all times. Work closely with the Head Chef to develop seasonal menus, event offerings, and promotions. Manage bar stock levels, ordering and inventory control. Ensure all facilities, equipment, and service areas are clean, safe, and well maintained. Monitor compliance with health, safety, food hygiene, and licensing regulations. Liaise with the Operations Manager regarding cleaning and maintenance requirements. Team Leadership Recruit, train, develop, and supervise front-of-house staff. Create effective staff rotas and manage team performance. Foster a positive, motivated, customer-focused culture. Support and coach team members to achieve high levels of service excellence. Customer Experience Act as a primary point of contact for members and visitors. Respond professionally to enquiries, feedback, and complaints. Promote the club's facilities, events, and hospitality services. Create a welcoming and inclusive environment that reflects the club's values. Financial Management Manage cash handling, floats, and daily takings. Control stock levels and minimise wastage. Conduct monthly stocktakes and implement actions to address discrepancies. Support financial performance through effective cost control and revenue generation. Health & Safety Complete all operational checks in line with club policies. Conduct regular inspections and risk assessments. Ensure compliance with all relevant hospitality legislation and best practice. Events & Hospitality Coordinate and oversee private functions, social events, and catering activities. Work with the chef team to develop attractive food and beverage offers. Support the delivery of memorable events that enhance member engagement and satisfaction. Additional Responsibilities Act as Duty Manager when required. Participate in ongoing professional development. Undertake any additional duties as requested by the General Manager. About You We are looking for an energetic and organised hospitality professional with strong leadership skills and a genuine passion for customer service. Essential Qualifications GCSE English and Maths (or equivalent). IOSH Managing Safely or equivalent Health & Safety qualification. First Aid qualification (or willingness to obtain). Level 3 Food Safety qualification. Essential Experience Proven experience in a management role within hospitality, ideally in a private members' club, yacht club, hotel, golf club, or similar environment. Strong background in bar and restaurant operations. Experience leading, motivating, and developing teams. Financial management experience, including stock control, budgeting, and cash handling. Sound understanding of health and safety, food safety, and licensing regulations. Experience engaging with a range of stakeholders and customers. Flexible approach to working hours, including evenings and weekends. Skills & Attributes Excellent communication and interpersonal skills. Strong organisational and time-management abilities. Confident IT user, including POS systems and hospitality software. Ability to manage multiple priorities and work to deadlines. Customer-focused with excellent problem-solving skills. Proactive, hands-on, and able to work effectively using your own initiative. What We Offer Competitive salary. Supportive and collaborative team culture. Training and development opportunities. The chance to play a key role in delivering exceptional experiences for members and visitors. If you are a motivated hospitality professional with a passion for leadership and service excellence, we would love to hear from you. Apply today and help shape the future of our clubhouse hospitality experience. In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Jul 30, 2026
Full time
Front of House Manager - Private club Location: Front of House Clubhouse Manager- Cardiff - 30-25K salary Salary: 30 - 35K (dependent on experience) Hours: 40 hours per week, Wednesday to Sunday Reports to: General Manager Join Our Team We are seeking an experienced and passionate Front of House Manager to lead the day-to-day operation of our clubhouse hospitality services. This is an exciting opportunity for a hands-on hospitality professional to manage our bar and restaurant facilities, deliver exceptional member experiences, and play a key role in the continued success of their members club. As Front of House Manager, you will be responsible for overseeing all clubhouse food and beverage operations, leading and developing the team, managing financial performance, coordinating events, and ensuring the highest standards of customer service, compliance, and operational excellence. Key Responsibilities Operations Lead the daily operation of the clubhouse bar and restaurant facilities. Develop and implement standard operating procedures to ensure consistency and efficiency. Maintain exceptional customer service standards at all times. Work closely with the Head Chef to develop seasonal menus, event offerings, and promotions. Manage bar stock levels, ordering and inventory control. Ensure all facilities, equipment, and service areas are clean, safe, and well maintained. Monitor compliance with health, safety, food hygiene, and licensing regulations. Liaise with the Operations Manager regarding cleaning and maintenance requirements. Team Leadership Recruit, train, develop, and supervise front-of-house staff. Create effective staff rotas and manage team performance. Foster a positive, motivated, customer-focused culture. Support and coach team members to achieve high levels of service excellence. Customer Experience Act as a primary point of contact for members and visitors. Respond professionally to enquiries, feedback, and complaints. Promote the club's facilities, events, and hospitality services. Create a welcoming and inclusive environment that reflects the club's values. Financial Management Manage cash handling, floats, and daily takings. Control stock levels and minimise wastage. Conduct monthly stocktakes and implement actions to address discrepancies. Support financial performance through effective cost control and revenue generation. Health & Safety Complete all operational checks in line with club policies. Conduct regular inspections and risk assessments. Ensure compliance with all relevant hospitality legislation and best practice. Events & Hospitality Coordinate and oversee private functions, social events, and catering activities. Work with the chef team to develop attractive food and beverage offers. Support the delivery of memorable events that enhance member engagement and satisfaction. Additional Responsibilities Act as Duty Manager when required. Participate in ongoing professional development. Undertake any additional duties as requested by the General Manager. About You We are looking for an energetic and organised hospitality professional with strong leadership skills and a genuine passion for customer service. Essential Qualifications GCSE English and Maths (or equivalent). IOSH Managing Safely or equivalent Health & Safety qualification. First Aid qualification (or willingness to obtain). Level 3 Food Safety qualification. Essential Experience Proven experience in a management role within hospitality, ideally in a private members' club, yacht club, hotel, golf club, or similar environment. Strong background in bar and restaurant operations. Experience leading, motivating, and developing teams. Financial management experience, including stock control, budgeting, and cash handling. Sound understanding of health and safety, food safety, and licensing regulations. Experience engaging with a range of stakeholders and customers. Flexible approach to working hours, including evenings and weekends. Skills & Attributes Excellent communication and interpersonal skills. Strong organisational and time-management abilities. Confident IT user, including POS systems and hospitality software. Ability to manage multiple priorities and work to deadlines. Customer-focused with excellent problem-solving skills. Proactive, hands-on, and able to work effectively using your own initiative. What We Offer Competitive salary. Supportive and collaborative team culture. Training and development opportunities. The chance to play a key role in delivering exceptional experiences for members and visitors. If you are a motivated hospitality professional with a passion for leadership and service excellence, we would love to hear from you. Apply today and help shape the future of our clubhouse hospitality experience. In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
General Assistant Location: Derwent Hill, Portinscale, Keswick, Cumbria Salary: Grade 2 (SCP 5 - 6) £25,949 - £25,989 (pro rata) Vacancy Type: Permanent Derwent Hill are looking to recruit General Assistants, the job will include evenings, weekends and possibly some kitchen shifts. This post is exempt from the rehabilitation of Offenders Act 1974 and therefore will be subject to a DBS check from the Disclosure and Barring Service. Please note that CVs are not accepted. Please note that all communication regarding your application for this post will be sent to the email address that you have registered online with North East Jobs, including your invitation to any online assessment you are required to undertake and your invite to interview if you are short-listed. Please check your email inbox after the closing date for notifications as you may not be notified by any other means. Please remember to check your junk mail items. Main Purpose To provide excellent customer service as part of the Derwent Hill Venue Team. To complete general housekeeping duties and other customer service tasks including food & drink service Key Tasks Cleaning of all areas Service of food and drink Preparation of dining areas for meals Washing up Laundry Assisting chefs in kitchen duties Serving in the bar and shop Moving furniture and setting up rooms as required During appropriate periods use opportunities to develop your skills Other reasonable duties as may be directed by the Centre Director Contribute to Derwent Hill s welcoming and supportive ethos, working flexibly when necessary to support colleagues. Experience Working in a housekeeping, kitchen and/or bar environment with experience of customer service. Ability to develop knowledge and experience of Health & Safety and Food Hygiene regulations and to follow these regulations and Council Policies. Skills, Knowledge, Ability (including ability to develop knowledge, skill or experience) Be able to provide excellent customer service by being able to delight customers and deliver high quality tailored services to meet needs and exceed expectations Work effectively within a busy team environment, or independently with ability to work at a fast pace and cope well with a higher level of workload. Able to take a practical approach and pay attention to details, seeing see tasks through to completion, ensuring they are completed on time or to deadlines and to a high degree of accuracy Able to follow working practices and stick to procedures. Able to make decisions and reach conclusions. Be able to communicate to share and obtain information, listening to others to assess requirements in order to respond appropriately and efficiently To Apply If you feel you are a suitable candidate and would like to work for Sunderland City Council, please click apply to be redirected to our website to complete your application.
Jul 30, 2026
Full time
General Assistant Location: Derwent Hill, Portinscale, Keswick, Cumbria Salary: Grade 2 (SCP 5 - 6) £25,949 - £25,989 (pro rata) Vacancy Type: Permanent Derwent Hill are looking to recruit General Assistants, the job will include evenings, weekends and possibly some kitchen shifts. This post is exempt from the rehabilitation of Offenders Act 1974 and therefore will be subject to a DBS check from the Disclosure and Barring Service. Please note that CVs are not accepted. Please note that all communication regarding your application for this post will be sent to the email address that you have registered online with North East Jobs, including your invitation to any online assessment you are required to undertake and your invite to interview if you are short-listed. Please check your email inbox after the closing date for notifications as you may not be notified by any other means. Please remember to check your junk mail items. Main Purpose To provide excellent customer service as part of the Derwent Hill Venue Team. To complete general housekeeping duties and other customer service tasks including food & drink service Key Tasks Cleaning of all areas Service of food and drink Preparation of dining areas for meals Washing up Laundry Assisting chefs in kitchen duties Serving in the bar and shop Moving furniture and setting up rooms as required During appropriate periods use opportunities to develop your skills Other reasonable duties as may be directed by the Centre Director Contribute to Derwent Hill s welcoming and supportive ethos, working flexibly when necessary to support colleagues. Experience Working in a housekeeping, kitchen and/or bar environment with experience of customer service. Ability to develop knowledge and experience of Health & Safety and Food Hygiene regulations and to follow these regulations and Council Policies. Skills, Knowledge, Ability (including ability to develop knowledge, skill or experience) Be able to provide excellent customer service by being able to delight customers and deliver high quality tailored services to meet needs and exceed expectations Work effectively within a busy team environment, or independently with ability to work at a fast pace and cope well with a higher level of workload. Able to take a practical approach and pay attention to details, seeing see tasks through to completion, ensuring they are completed on time or to deadlines and to a high degree of accuracy Able to follow working practices and stick to procedures. Able to make decisions and reach conclusions. Be able to communicate to share and obtain information, listening to others to assess requirements in order to respond appropriately and efficiently To Apply If you feel you are a suitable candidate and would like to work for Sunderland City Council, please click apply to be redirected to our website to complete your application.
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Senior Mental Health Support Worker - £28,938 - £32,214 per annum (Salaries vary depending on experiences) Hours 37 hours per week, Monday Sunday, inclusive of bank holidays, shifts include mornings, evenings & weekends. Service Rowan House, Littlemore. What You ll Be Doing: Response is looking for an enthusiastic, caring person to join their dedicated team at Rowan House. Rowan House is home to 25 residents with acute mental health needs, working alongside the Adult Mental Health Team. Our roles offer employees variety where every day is different whilst also giving a great sense of pride seeing the positive impact you can have on others. As a Senior Mental Health Support Worker, you will be responsible for leading shifts, medication management, delegate tasks, manage incidents, monitor the health & safety of the project and residents. You will mentor support workers, leading by positive example alongside having your own case load. You will be responsible for providing person-centred support to clients with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment. Our clients really appreciate the passion from our Support Workers too: The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years. Client in Adult Services. Overall job responsibility : Further detail can be viewed in the Job Description. Lead shifts, delegating set diarised and daily tasks Take the lead during incidents, safeguarding and complaints in the absence of the manager, ensuring policies and procedures are adhered. Ensure all staff are completing relevant health and safety tasks Mentor new support workers through induction including the completion of the Care Certificate and medication training. Complete the care certificate assessors training. Work within a One Team Approach and ensure this culture permeates throughout the team and lead by example. Respond to service phone queries and requests from both internal and external customers in a timely manner and delegating where appropriate to other members of the team. Where a senior is employed within the transitional services they will be required to take part in the community on call rota to support residents out of hours. Undertake assessments of referrals and attend regular assessment and risk management training. Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation. Work with all residents using a trauma informed approach using the 6 principles of trauma informed care: Safety, Trust, Choice, Collaboration, Empowerment and Cultural Consideration Ensure risk is continuously assessed and risk management plans are kept up to date Comply and remain up to date with all safeguarding policies and procedures for both Adults and Children and Young People Always represent the company in a professional and appropriate manner by considering punctuality, personal appearance and professional boundaries, including equal opportunities. The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day Caring, Safe, Creative and Aspirational. Essential criteria: GCSE s in English and Maths (or equivalent) A commitment to undertake continual personal development. Detailed understanding of mental health and wellbeing challenges and the level of care and support residents may require. An understanding of current approaches to mental health practice. Have good knowledge of how to support with referrals and assessments An understanding of equality, diversity and inclusion issues impacting people s lives. IT literate with experience using MS Office packages. Previous related work experience. Good communication skills, written, verbal and listening. A genuine interest in mental health and well-being with a commitment to delivering Response's mission. What We Offer: 37 days annual leave (inclusive of bank holidays) Blue Light card and other discounted shopping. Employee Assistant Programme - with access to free counselling. Cycle to Work Scheme (after probation) Enhanced family friendly leave. Professional qualification sponsorship and study leave. £500 refer a friend bonus scheme. Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app approved by NHS. Free flu jabs. Free DBS application. You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients. If this Senior Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date 10/09/2026. All our roles require a DBS check, two references from most recent employers and you must have the right to work in the UK Unfortunately, Response are not able to offer sponsorship under the points based system. Should you apply for the role and require sponsorship, you will be withdrawn from the recruitment process. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer.
Jul 30, 2026
Full time
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Senior Mental Health Support Worker - £28,938 - £32,214 per annum (Salaries vary depending on experiences) Hours 37 hours per week, Monday Sunday, inclusive of bank holidays, shifts include mornings, evenings & weekends. Service Rowan House, Littlemore. What You ll Be Doing: Response is looking for an enthusiastic, caring person to join their dedicated team at Rowan House. Rowan House is home to 25 residents with acute mental health needs, working alongside the Adult Mental Health Team. Our roles offer employees variety where every day is different whilst also giving a great sense of pride seeing the positive impact you can have on others. As a Senior Mental Health Support Worker, you will be responsible for leading shifts, medication management, delegate tasks, manage incidents, monitor the health & safety of the project and residents. You will mentor support workers, leading by positive example alongside having your own case load. You will be responsible for providing person-centred support to clients with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment. Our clients really appreciate the passion from our Support Workers too: The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years. Client in Adult Services. Overall job responsibility : Further detail can be viewed in the Job Description. Lead shifts, delegating set diarised and daily tasks Take the lead during incidents, safeguarding and complaints in the absence of the manager, ensuring policies and procedures are adhered. Ensure all staff are completing relevant health and safety tasks Mentor new support workers through induction including the completion of the Care Certificate and medication training. Complete the care certificate assessors training. Work within a One Team Approach and ensure this culture permeates throughout the team and lead by example. Respond to service phone queries and requests from both internal and external customers in a timely manner and delegating where appropriate to other members of the team. Where a senior is employed within the transitional services they will be required to take part in the community on call rota to support residents out of hours. Undertake assessments of referrals and attend regular assessment and risk management training. Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation. Work with all residents using a trauma informed approach using the 6 principles of trauma informed care: Safety, Trust, Choice, Collaboration, Empowerment and Cultural Consideration Ensure risk is continuously assessed and risk management plans are kept up to date Comply and remain up to date with all safeguarding policies and procedures for both Adults and Children and Young People Always represent the company in a professional and appropriate manner by considering punctuality, personal appearance and professional boundaries, including equal opportunities. The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day Caring, Safe, Creative and Aspirational. Essential criteria: GCSE s in English and Maths (or equivalent) A commitment to undertake continual personal development. Detailed understanding of mental health and wellbeing challenges and the level of care and support residents may require. An understanding of current approaches to mental health practice. Have good knowledge of how to support with referrals and assessments An understanding of equality, diversity and inclusion issues impacting people s lives. IT literate with experience using MS Office packages. Previous related work experience. Good communication skills, written, verbal and listening. A genuine interest in mental health and well-being with a commitment to delivering Response's mission. What We Offer: 37 days annual leave (inclusive of bank holidays) Blue Light card and other discounted shopping. Employee Assistant Programme - with access to free counselling. Cycle to Work Scheme (after probation) Enhanced family friendly leave. Professional qualification sponsorship and study leave. £500 refer a friend bonus scheme. Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app approved by NHS. Free flu jabs. Free DBS application. You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients. If this Senior Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date 10/09/2026. All our roles require a DBS check, two references from most recent employers and you must have the right to work in the UK Unfortunately, Response are not able to offer sponsorship under the points based system. Should you apply for the role and require sponsorship, you will be withdrawn from the recruitment process. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer.
About The Role What you can expect from us We offer a competitive salary of £37,250 per annum . 37 hour per week 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Salary Finance - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%) A great flexible working environment, with a range of family friendly policies. Simply Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. 2 paid half days volunteering per year. About the role We're growing our Onward Repairs team and investing in our in-house service to deliver excellent repairs and maintenance across the Merseyside area. We're looking for a Trade Supervisor - Repairs to join our growing Onward Repairs team. This is a fantastic opportunity to be part of a dynamic and expanding business, delivering high-quality property maintenance services. The purpose of this role is to Support the delivery of property maintenance services in line with all group standards and key performance indicators. Ensuring high standards are consistently met together with observing all legal, statutory and regulatory requirements while undertaking repair activities within customer's homes, empty properties and for other clients as required. A full UK driving license is essential for this role. Key Responsibilities Delivery In line with Repairs specification or approved best practice, assess, coordinate and support the undertaking of the most cost effective repair solution delivering value for money. Organising materials, providing detailed information, effectively communicating with customers other stakeholders and colleagues to deliver a high quality service, including carrying out repair work on site as required. Ensure an adequate store of materials are available to operatives, including van based stock. Proactively assist in organising their workload to ensure the delivery of an efficient and effective service at all times. Inspections Undertake new pre inspections to plan any repair to either our direct labour team or to sub-contractor. Manage or oversee any repairs issued to sub-contractors including pre and post inspection. Undertake pre term inspections on our empty homes with neighbourhood colleagues to inspect to create a scope of repair requirements. Undertake empty home inspections to schedule a scope of repairs that are required to bring the property up to Onwards lettable standard. Customer Service To provide excellent customer service whilst ensuring prompt work of the required standard. Liaison and technical advice Liaise with clients, customers and colleagues regarding access, safe working practices, and assessment of repairs requirements and progress of repairs. Quality Ensure that all work is delivered to a high standard. Follow up any customer complaints in a timely manner and in line with the organisation response timescales. Records Complete jobs on the computer system and maintain other records as required including adding/varying SOR's, access details, materials used, job progression and follow on information. Health and Safety Ensure that all work activities are undertaken in line with all health and safety requirements demonstrating a sound working knowledge of key legislative health and safety information and safe working practices. Carry out Site Safety Inspections and assist in the promotion of Health & Safety. Work Equipment Support the safe use of light machinery, plant and powered hand tools in accordance with recognised safety procedures, including the reporting of HAV's exposure. To be responsible for the safe use and daily maintenance of allocated Company vehicles. Line Management Provide line management cover to the team in the absence of the Team Leader, managing resources to ensure that objectives are achieved, including carrying out repair work on site when required. Internal Partnership Working Ensure collaborative working to deliver required service levels across the region. Skills/Experience Essential: Sound knowledge of building construction, components, building trades and applicable building regulations, including a trade background. Experience of working in a customer focussed service. Proven ability to deliver a quality customer centred repairs service. Experience of working in a target driven environment. Sound knowledge of health and safety regulations, regulation and ACOPS relevant to the post and associated tasks undertaken within it, in line with HASAWA 1974. Desirable: Supervisory experience and experience of working within a commercial and domestic property maintenance environment. Experience of delivering services within the social housing sector. Experience of using PDA technology (hand held/mobile working technology). Qualifications Essential: City and Guilds Craft Certificate within a trade discipline or equivalent construction related qualification. Appropriate CSCS card. Desirable: Hold relevant health & safety qualifications which relate to the sector/construction industry in general. Asbestos awareness training. Relevant power tool / manual handling training. Appropriate and current training in COSHH & PPE. Access equipment and working at height training e.g. mobile work platforms. SSSTS The role involves participation in an ' out of hours' standby service on a rota basis as required, which includes evenings and weekend work. This is in addition to the contractual hours for which you will receive additional pay and compensation, details of which will be discussed at the interview. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch. Please note that we reserve the right to close the vacancy early prior to the closing date. About The Organisation About Onward Onward Repairs is the in house repairs and maintenance service for Onward Homes, keeping customers' homes safe, secure and well maintained. Our skilled teams deliver responsive repairs, planned works and voids services, combining high standards, strong teamwork and a customer first approach. We invest in our people and take pride in making a real difference to our communities. Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process. We do not use AI to make hiring decisions. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
Jul 30, 2026
Full time
About The Role What you can expect from us We offer a competitive salary of £37,250 per annum . 37 hour per week 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Salary Finance - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%) A great flexible working environment, with a range of family friendly policies. Simply Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. 2 paid half days volunteering per year. About the role We're growing our Onward Repairs team and investing in our in-house service to deliver excellent repairs and maintenance across the Merseyside area. We're looking for a Trade Supervisor - Repairs to join our growing Onward Repairs team. This is a fantastic opportunity to be part of a dynamic and expanding business, delivering high-quality property maintenance services. The purpose of this role is to Support the delivery of property maintenance services in line with all group standards and key performance indicators. Ensuring high standards are consistently met together with observing all legal, statutory and regulatory requirements while undertaking repair activities within customer's homes, empty properties and for other clients as required. A full UK driving license is essential for this role. Key Responsibilities Delivery In line with Repairs specification or approved best practice, assess, coordinate and support the undertaking of the most cost effective repair solution delivering value for money. Organising materials, providing detailed information, effectively communicating with customers other stakeholders and colleagues to deliver a high quality service, including carrying out repair work on site as required. Ensure an adequate store of materials are available to operatives, including van based stock. Proactively assist in organising their workload to ensure the delivery of an efficient and effective service at all times. Inspections Undertake new pre inspections to plan any repair to either our direct labour team or to sub-contractor. Manage or oversee any repairs issued to sub-contractors including pre and post inspection. Undertake pre term inspections on our empty homes with neighbourhood colleagues to inspect to create a scope of repair requirements. Undertake empty home inspections to schedule a scope of repairs that are required to bring the property up to Onwards lettable standard. Customer Service To provide excellent customer service whilst ensuring prompt work of the required standard. Liaison and technical advice Liaise with clients, customers and colleagues regarding access, safe working practices, and assessment of repairs requirements and progress of repairs. Quality Ensure that all work is delivered to a high standard. Follow up any customer complaints in a timely manner and in line with the organisation response timescales. Records Complete jobs on the computer system and maintain other records as required including adding/varying SOR's, access details, materials used, job progression and follow on information. Health and Safety Ensure that all work activities are undertaken in line with all health and safety requirements demonstrating a sound working knowledge of key legislative health and safety information and safe working practices. Carry out Site Safety Inspections and assist in the promotion of Health & Safety. Work Equipment Support the safe use of light machinery, plant and powered hand tools in accordance with recognised safety procedures, including the reporting of HAV's exposure. To be responsible for the safe use and daily maintenance of allocated Company vehicles. Line Management Provide line management cover to the team in the absence of the Team Leader, managing resources to ensure that objectives are achieved, including carrying out repair work on site when required. Internal Partnership Working Ensure collaborative working to deliver required service levels across the region. Skills/Experience Essential: Sound knowledge of building construction, components, building trades and applicable building regulations, including a trade background. Experience of working in a customer focussed service. Proven ability to deliver a quality customer centred repairs service. Experience of working in a target driven environment. Sound knowledge of health and safety regulations, regulation and ACOPS relevant to the post and associated tasks undertaken within it, in line with HASAWA 1974. Desirable: Supervisory experience and experience of working within a commercial and domestic property maintenance environment. Experience of delivering services within the social housing sector. Experience of using PDA technology (hand held/mobile working technology). Qualifications Essential: City and Guilds Craft Certificate within a trade discipline or equivalent construction related qualification. Appropriate CSCS card. Desirable: Hold relevant health & safety qualifications which relate to the sector/construction industry in general. Asbestos awareness training. Relevant power tool / manual handling training. Appropriate and current training in COSHH & PPE. Access equipment and working at height training e.g. mobile work platforms. SSSTS The role involves participation in an ' out of hours' standby service on a rota basis as required, which includes evenings and weekend work. This is in addition to the contractual hours for which you will receive additional pay and compensation, details of which will be discussed at the interview. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch. Please note that we reserve the right to close the vacancy early prior to the closing date. About The Organisation About Onward Onward Repairs is the in house repairs and maintenance service for Onward Homes, keeping customers' homes safe, secure and well maintained. Our skilled teams deliver responsive repairs, planned works and voids services, combining high standards, strong teamwork and a customer first approach. We invest in our people and take pride in making a real difference to our communities. Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process. We do not use AI to make hiring decisions. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
Assistant Manager in Training - Cardiff Are you looking for personal development to become a future manager? Are you looking for a fun and fast paced environment to work in, with great benefits? Could you help us create lasting memories for our customers by providing outstanding customer service? If so, then look no further! The Why Join Hollywood Bowl Group as an Assistant Manager in Training (Team Leader), in return you'll get: The opportunity to earn an extra 50p per hour, paid to you every month Access to our in-house management training programmes Optional pension plan Additional days holiday with length of service up to five days Ongoing training and development, with the opportunity to fast track your career Free game vouchers every month 30% discount off food and drink for you and up to five friends 50% off food when you are working Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders. Financial long service awards A £15 donation to our dedicated charity partner when you complete your induction Enhanced maternity, paternity, adoption, and shared parental leave benefits Opportunity to join our healthcare cash plan And excitingly, a place on our Assistant Manager in Training programme! The What As an Assistant Manager in Training (Team Leader) you'll lead and inspire the team on shift and be responsible for ensuring that our customers are having an unforgettable time in the centres. You will join us as a Team Leader, with a place secured on our next Assistant Manager in Training programme intake to set you up for success as a Manager of the future in our business. No two shifts are the same, you may be welcoming customers, setting your department up for success or coaching your team. Your professional and engaging customer service, along with your high energy and infectious enthusiasm will ensure our customers have an enjoyable, excellent value-for-money experience with every visit. Opening Hours and Shift Patterns: Our centres are typically open seven days a week, from 9am to midnight. Within the leisure industry, our busiest times are evenings, weekends, and public school holidays, which tends to be when we require availability from Team Member applicants. Here is an overview of the typical shift patterns we have in centre, from Monday to Sunday. Weekday AM shifts are typically 09.00 - 17.00 Weekday PM shifts are typically 17.00 - 00.00 Weekend AM shifts are typically 09.00 - 18.00 Weekend PM shifts are typically 16.00 - 01.00 Opening times and shift patterns will vary from centre to centre, your centre opening hours can be found online, and shift patterns will be confirmed at interview. You will be given a thorough induction and ongoing training and development to set you up for success, as well as ongoing development and career opportunities, including access to apprenticeship programmes and our in-house management training programmes, should you wish to take the next step in your career. To be a successful Assistant Manager in Training (Team Leader), we'll want to see: Experience of supervising a team Great customer service, with the ability to communicate at all levels High energy and the ability to work in a fast-paced environment A friendly, supportive and helpful team player Flexibility with working hours and shift patterns Basic literacy and numeracy skills The Who Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with 74 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we're proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year. At Hollywood Bowl Group, we value diversity and inclusion, and we're committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company
Oct 08, 2025
Full time
Assistant Manager in Training - Cardiff Are you looking for personal development to become a future manager? Are you looking for a fun and fast paced environment to work in, with great benefits? Could you help us create lasting memories for our customers by providing outstanding customer service? If so, then look no further! The Why Join Hollywood Bowl Group as an Assistant Manager in Training (Team Leader), in return you'll get: The opportunity to earn an extra 50p per hour, paid to you every month Access to our in-house management training programmes Optional pension plan Additional days holiday with length of service up to five days Ongoing training and development, with the opportunity to fast track your career Free game vouchers every month 30% discount off food and drink for you and up to five friends 50% off food when you are working Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders. Financial long service awards A £15 donation to our dedicated charity partner when you complete your induction Enhanced maternity, paternity, adoption, and shared parental leave benefits Opportunity to join our healthcare cash plan And excitingly, a place on our Assistant Manager in Training programme! The What As an Assistant Manager in Training (Team Leader) you'll lead and inspire the team on shift and be responsible for ensuring that our customers are having an unforgettable time in the centres. You will join us as a Team Leader, with a place secured on our next Assistant Manager in Training programme intake to set you up for success as a Manager of the future in our business. No two shifts are the same, you may be welcoming customers, setting your department up for success or coaching your team. Your professional and engaging customer service, along with your high energy and infectious enthusiasm will ensure our customers have an enjoyable, excellent value-for-money experience with every visit. Opening Hours and Shift Patterns: Our centres are typically open seven days a week, from 9am to midnight. Within the leisure industry, our busiest times are evenings, weekends, and public school holidays, which tends to be when we require availability from Team Member applicants. Here is an overview of the typical shift patterns we have in centre, from Monday to Sunday. Weekday AM shifts are typically 09.00 - 17.00 Weekday PM shifts are typically 17.00 - 00.00 Weekend AM shifts are typically 09.00 - 18.00 Weekend PM shifts are typically 16.00 - 01.00 Opening times and shift patterns will vary from centre to centre, your centre opening hours can be found online, and shift patterns will be confirmed at interview. You will be given a thorough induction and ongoing training and development to set you up for success, as well as ongoing development and career opportunities, including access to apprenticeship programmes and our in-house management training programmes, should you wish to take the next step in your career. To be a successful Assistant Manager in Training (Team Leader), we'll want to see: Experience of supervising a team Great customer service, with the ability to communicate at all levels High energy and the ability to work in a fast-paced environment A friendly, supportive and helpful team player Flexibility with working hours and shift patterns Basic literacy and numeracy skills The Who Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with 74 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we're proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year. At Hollywood Bowl Group, we value diversity and inclusion, and we're committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company
