Rough Sleeper Services Commissioning Officer Location: Hybrid Working- Hove, BN3 (with travel to other sites as required) Rate: 25.00 per hour Contract: ASAP Start - Mid February 2027 Hours: Full Time- 35 hours per week The Opportunity We are seeking an experienced Rough Sleeper Services Commissioning Officer to support a key local authority homelessness programme focused on improving outcomes for rough sleepers and single homeless individuals requiring support and accommodation. This is an excellent opportunity for a commissioning professional who can work independently, engage senior stakeholders, and drive commissioning projects within a challenging but rewarding environment. The successful candidate will play a pivotal role in ensuring services are person-centred, outcomes-focused, financially sustainable, and responsive to the needs of vulnerable residents. Key Responsibilities The role will focus on commissioning, performance management, and quality improvement across homelessness and rough sleeper services, including: Commissioning & Service Development Lead and support commissioning and recommissioning projects. Review and develop service specifications and commissioning intentions. Conduct options appraisals and develop business cases and project plans. Develop innovative services and sustainable markets that improve outcomes for homeless individuals. Work collaboratively with Housing, Adult Social Care, Health partners, providers, and the voluntary sector. Performance & Contract Management Monitor commissioned services and contract performance. Ensure robust performance frameworks and improvement plans are in place. Analyse and report on service performance and statutory returns. Support consultation and stakeholder engagement activities. Develop meaningful KPIs and performance measures. Quality Improvement Lead quality assurance and service improvement initiatives. Work with providers to develop and implement improvement plans. Oversee service quality monitoring across supported housing provision. Support safeguarding activities, investigations, and service improvement actions. Promote partnership working across Housing, Health, Adult Social Care, and external agencies. Essential Experience We are looking for candidates with substantial commissioning experience within: Housing/ Homelessness Supported Accommodation Public Health Adult Social Care Other related Local Authority services You will need experience in: Leading commissioning projects independently Service redesign and market development Contract and performance management Working within local authority governance and decision-making frameworks Desirable Experience Knowledge of the Homelessness Reduction Act, Care Act, Better Care Fund/Plan, and related legislation. Experience working within homelessness or rough sleeper services. Why Apply? This is an opportunity to make a massive difference in the lives of vulnerable people whilst helping shape services that support the local community's ambition to eradicate rough sleeping. You will work alongside senior leaders, service providers, and strategic partners to deliver lasting improvements across homelessness services. Apply today for an immediate start and the chance to contribute to a high-profile programme running through to February 2027. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Aug 10, 2026
Seasonal
Rough Sleeper Services Commissioning Officer Location: Hybrid Working- Hove, BN3 (with travel to other sites as required) Rate: 25.00 per hour Contract: ASAP Start - Mid February 2027 Hours: Full Time- 35 hours per week The Opportunity We are seeking an experienced Rough Sleeper Services Commissioning Officer to support a key local authority homelessness programme focused on improving outcomes for rough sleepers and single homeless individuals requiring support and accommodation. This is an excellent opportunity for a commissioning professional who can work independently, engage senior stakeholders, and drive commissioning projects within a challenging but rewarding environment. The successful candidate will play a pivotal role in ensuring services are person-centred, outcomes-focused, financially sustainable, and responsive to the needs of vulnerable residents. Key Responsibilities The role will focus on commissioning, performance management, and quality improvement across homelessness and rough sleeper services, including: Commissioning & Service Development Lead and support commissioning and recommissioning projects. Review and develop service specifications and commissioning intentions. Conduct options appraisals and develop business cases and project plans. Develop innovative services and sustainable markets that improve outcomes for homeless individuals. Work collaboratively with Housing, Adult Social Care, Health partners, providers, and the voluntary sector. Performance & Contract Management Monitor commissioned services and contract performance. Ensure robust performance frameworks and improvement plans are in place. Analyse and report on service performance and statutory returns. Support consultation and stakeholder engagement activities. Develop meaningful KPIs and performance measures. Quality Improvement Lead quality assurance and service improvement initiatives. Work with providers to develop and implement improvement plans. Oversee service quality monitoring across supported housing provision. Support safeguarding activities, investigations, and service improvement actions. Promote partnership working across Housing, Health, Adult Social Care, and external agencies. Essential Experience We are looking for candidates with substantial commissioning experience within: Housing/ Homelessness Supported Accommodation Public Health Adult Social Care Other related Local Authority services You will need experience in: Leading commissioning projects independently Service redesign and market development Contract and performance management Working within local authority governance and decision-making frameworks Desirable Experience Knowledge of the Homelessness Reduction Act, Care Act, Better Care Fund/Plan, and related legislation. Experience working within homelessness or rough sleeper services. Why Apply? This is an opportunity to make a massive difference in the lives of vulnerable people whilst helping shape services that support the local community's ambition to eradicate rough sleeping. You will work alongside senior leaders, service providers, and strategic partners to deliver lasting improvements across homelessness services. Apply today for an immediate start and the chance to contribute to a high-profile programme running through to February 2027. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
4Recruitment Services are seeking a Housing & Welfare Officer to work for our client based in Walsall. Purpose of the role: To provide a highly specialised Housing and Welfare service an all matters relating to Housing, Housing rights in accordance with the homelessness legislation, income maximisation, promotion of welfare benefits, protection of welfare rights and the delivery of increased prosperity and wellbeing to customers across the borough in accordance with Council policy, procedure and objectives. To support the delivery of joint working and externally funded projects and initiatives within the service and with other partner agencies/stakeholders. To represent customers in Tribunals and/or Court Hearings in relation to Housing and Welfare matters. DUTIES AND RESPONSIBILITIES INCLUDE: To work with members of the public who are applying for housing or welfare benefits assistance from the Council, offering high standards of customer care at all times. To work effectively and efficiently to assess risk and escalate issues of concern, minimise customer-waiting times, reduce the number of missed and unanswered telephone calls and to maximise the resolution of all customer enquiries at the first point of contact. To prevent and resolve homelessness wherever possible by providing advice, support and information to those with housing need To assess the suitability of households for participation in the Council s private rented sector access scheme (direct lettings) based on their present housing situation, income, support needs and other circumstances. To advise households looking for private rented sector accommodation in relation to their obligations as a tenant and to provide appropriate support and assistance in any efforts made to secure accommodation; including support and assistance in relation to the accurate and timely submission of Housing Benefit claims and the updating/completion of any other claim for welfare benefits. To make decisions on the outcome of individual homelessness applications in cases under Part VII of the Housing Act 1996 as amended, accepting or refusing duties as appropriate in accordance with statute, case law and the Homelessness Code of Guidance. In line with framework of statute law, Central government guidance, case law precedents, and other relevant legal instruments. To manage the assisted choice process for applicants who are assessed as having a priority for housing under the Council s scheme of allocation and nominations. To make appropriate referrals to other agencies where the nature of their support needs requires a more complex level of intervention e.g. applicants with serious mental health issues, ex-offenders, entrenched rough sleepers and applicants with serious substance misuse problems. To be responsible for the nomination of applicants with sufficient priority for housing association and other accommodation (including long term temporary accommodation and private rented sector) in accordance with the Council s scheme of allocation. To provide appropriate advice and information about welfare benefits and housing options to all callers requiring assistance. To provide an advice and information service to non-priority need applicants to assist them in their own efforts to secure suitable accommodation. To carry out full housing options interviews/assessments with all applicants threatened with homelessness, carrying out enquiries into applicants circumstances, checking and verifying documents where housing assistance is requested, providing advice and appropriate assistance including money advice to enable applicants to remain in existing accommodation or to source alternative affordable accommodation. To prevent and resolve homelessness wherever possible by negotiation with and/or between personal callers, their families, landlords, solicitors, financial institutions and other housing providers. ESSENTIAL REQUIREMENTS INCLUDE: Proven experience of working in line with Housing Legislation, Welfare Benefits, Housing and Council Tax benefit, money management, regulations and working practises. Proven knowledge and ability to interpret legislation and law and how it impacts customer service deliver. Proven experience of developing and maintaining good working relationships with a wide range of stakeholders. An ability to understand people and the complex nature of some of their interactions Enhanced DBS check Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed)
Aug 08, 2026
Contractor
4Recruitment Services are seeking a Housing & Welfare Officer to work for our client based in Walsall. Purpose of the role: To provide a highly specialised Housing and Welfare service an all matters relating to Housing, Housing rights in accordance with the homelessness legislation, income maximisation, promotion of welfare benefits, protection of welfare rights and the delivery of increased prosperity and wellbeing to customers across the borough in accordance with Council policy, procedure and objectives. To support the delivery of joint working and externally funded projects and initiatives within the service and with other partner agencies/stakeholders. To represent customers in Tribunals and/or Court Hearings in relation to Housing and Welfare matters. DUTIES AND RESPONSIBILITIES INCLUDE: To work with members of the public who are applying for housing or welfare benefits assistance from the Council, offering high standards of customer care at all times. To work effectively and efficiently to assess risk and escalate issues of concern, minimise customer-waiting times, reduce the number of missed and unanswered telephone calls and to maximise the resolution of all customer enquiries at the first point of contact. To prevent and resolve homelessness wherever possible by providing advice, support and information to those with housing need To assess the suitability of households for participation in the Council s private rented sector access scheme (direct lettings) based on their present housing situation, income, support needs and other circumstances. To advise households looking for private rented sector accommodation in relation to their obligations as a tenant and to provide appropriate support and assistance in any efforts made to secure accommodation; including support and assistance in relation to the accurate and timely submission of Housing Benefit claims and the updating/completion of any other claim for welfare benefits. To make decisions on the outcome of individual homelessness applications in cases under Part VII of the Housing Act 1996 as amended, accepting or refusing duties as appropriate in accordance with statute, case law and the Homelessness Code of Guidance. In line with framework of statute law, Central government guidance, case law precedents, and other relevant legal instruments. To manage the assisted choice process for applicants who are assessed as having a priority for housing under the Council s scheme of allocation and nominations. To make appropriate referrals to other agencies where the nature of their support needs requires a more complex level of intervention e.g. applicants with serious mental health issues, ex-offenders, entrenched rough sleepers and applicants with serious substance misuse problems. To be responsible for the nomination of applicants with sufficient priority for housing association and other accommodation (including long term temporary accommodation and private rented sector) in accordance with the Council s scheme of allocation. To provide appropriate advice and information about welfare benefits and housing options to all callers requiring assistance. To provide an advice and information service to non-priority need applicants to assist them in their own efforts to secure suitable accommodation. To carry out full housing options interviews/assessments with all applicants threatened with homelessness, carrying out enquiries into applicants circumstances, checking and verifying documents where housing assistance is requested, providing advice and appropriate assistance including money advice to enable applicants to remain in existing accommodation or to source alternative affordable accommodation. To prevent and resolve homelessness wherever possible by negotiation with and/or between personal callers, their families, landlords, solicitors, financial institutions and other housing providers. ESSENTIAL REQUIREMENTS INCLUDE: Proven experience of working in line with Housing Legislation, Welfare Benefits, Housing and Council Tax benefit, money management, regulations and working practises. Proven knowledge and ability to interpret legislation and law and how it impacts customer service deliver. Proven experience of developing and maintaining good working relationships with a wide range of stakeholders. An ability to understand people and the complex nature of some of their interactions Enhanced DBS check Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed)
We are seeking an experienced and motivated Senior Support Officer to join the Homeless Prevention Service of a Housing Association in Worcester. This is a vital role supporting individuals with a history of rough sleeping, substance misuse, and complex needs, helping them to maintain stable accommodation and rebuild their lives. Key Responsibilities of a Senior Support Officer: Directly supervise a team of five Support Workers, offering guidance, supervision, and support to ensure high-quality service delivery. Oversee the day-to-day running of the service, ensuring all client support is delivered effectively and efficiently. Ensure the service is meeting targets and outcomes set by commissioners, preparing regular reports and data as required. Contribute to the delivery of person-centred support plans for individuals with a history of rough sleeping, substance misuse, mental health issues, and other complex needs. What we'd love to see from you: Previous experience working within the homelessness, supported housing, or substance misuse sectors is essential. Experience with former rough sleepers or vulnerable adults with complex needs is highly desirable. A full UK driving licence and access to a vehicle are essential for this role An Enhanced Disclosure and Barring Service (DBS) check will be required prior to appointment. Previous experience in a senior or supervisory role is preferred, with the ability to lead and develop a small team effectively. Job Title: Senior Support Officer Location: Worcester Working Hours: Mon - Fri (9am-5pm) 1 day WFH Salary: 26,000 - 29,500 Position: Permanent If this Senior Support Officer role is for you then please apply or contact (url removed)
Oct 09, 2025
Full time
We are seeking an experienced and motivated Senior Support Officer to join the Homeless Prevention Service of a Housing Association in Worcester. This is a vital role supporting individuals with a history of rough sleeping, substance misuse, and complex needs, helping them to maintain stable accommodation and rebuild their lives. Key Responsibilities of a Senior Support Officer: Directly supervise a team of five Support Workers, offering guidance, supervision, and support to ensure high-quality service delivery. Oversee the day-to-day running of the service, ensuring all client support is delivered effectively and efficiently. Ensure the service is meeting targets and outcomes set by commissioners, preparing regular reports and data as required. Contribute to the delivery of person-centred support plans for individuals with a history of rough sleeping, substance misuse, mental health issues, and other complex needs. What we'd love to see from you: Previous experience working within the homelessness, supported housing, or substance misuse sectors is essential. Experience with former rough sleepers or vulnerable adults with complex needs is highly desirable. A full UK driving licence and access to a vehicle are essential for this role An Enhanced Disclosure and Barring Service (DBS) check will be required prior to appointment. Previous experience in a senior or supervisory role is preferred, with the ability to lead and develop a small team effectively. Job Title: Senior Support Officer Location: Worcester Working Hours: Mon - Fri (9am-5pm) 1 day WFH Salary: 26,000 - 29,500 Position: Permanent If this Senior Support Officer role is for you then please apply or contact (url removed)
