Adecco are currently recruiting for an experienced Finance & Office Manager to join a well-established and growing UK business. This is a varied and pivotal role within the organisation, offering responsibility across finance, HR administration, and office operations. You will play a key part in ensuring the smooth day-to-day running of the business, acting as a central point of coordination across multiple functions. The business has a strong reputation for stability and professionalism, combined with a supportive, close-knit team environment. They value individuals who take ownership, contribute ideas, and can work collaboratively across different areas of the business. This role will take ownership of finance processes (with support from a Finance Controller), alongside HR coordination and general office management responsibilities. It would suit someone who enjoys a broad, hands-on position with real autonomy and variety. Key Responsibilities Finance Oversee day-to-day financial activities alongside the Finance Controller Support reporting, reconciliations, and general accounting processes Ensure accurate financial data and compliance with procedures Assist with budgeting, forecasting, and financial controls HR & Payroll Administration Liaise with external payroll provider and manage payroll adjustments Prepare payroll data for processing (including Excel-based reporting) Administer pension schemes and ensure compliance Manage onboarding and offboarding processes Maintain employee records and HR documentation Provide general HR support, with access to external employment law advice where required Office & Administration Oversee day-to-day office operations and administration Support internal coordination across departments Assist with compliance and record keeping Provide ad hoc support to senior leadership About You Qualified accountant (ACCA, CIMA, ACA or equivalent) Strong finance background with experience in a similar all-round role Experience supporting payroll processes and pension administration Working knowledge of HR processes, including on-boarding and employee records Understanding of UK employment law basics (or ability to liaise with third-party advisors) Strong Excel and systems skills Highly organised with excellent attention to detail Comfortable working across multiple functions in a hands-on role Benefits Salary - 45,000 to 58,000 Good working hours - Monday to Friday 9am to 5pm 20 days annual leave + Bank Holidays + additional Christmas shutdown Pension Free parking This is an excellent opportunity for someone looking for a broad and influential role within a supportive business, where you can make a real impact across finance and operations. For more information, please contact Adecco Aylesbury or apply via this job site. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 14, 2026
Full time
Adecco are currently recruiting for an experienced Finance & Office Manager to join a well-established and growing UK business. This is a varied and pivotal role within the organisation, offering responsibility across finance, HR administration, and office operations. You will play a key part in ensuring the smooth day-to-day running of the business, acting as a central point of coordination across multiple functions. The business has a strong reputation for stability and professionalism, combined with a supportive, close-knit team environment. They value individuals who take ownership, contribute ideas, and can work collaboratively across different areas of the business. This role will take ownership of finance processes (with support from a Finance Controller), alongside HR coordination and general office management responsibilities. It would suit someone who enjoys a broad, hands-on position with real autonomy and variety. Key Responsibilities Finance Oversee day-to-day financial activities alongside the Finance Controller Support reporting, reconciliations, and general accounting processes Ensure accurate financial data and compliance with procedures Assist with budgeting, forecasting, and financial controls HR & Payroll Administration Liaise with external payroll provider and manage payroll adjustments Prepare payroll data for processing (including Excel-based reporting) Administer pension schemes and ensure compliance Manage onboarding and offboarding processes Maintain employee records and HR documentation Provide general HR support, with access to external employment law advice where required Office & Administration Oversee day-to-day office operations and administration Support internal coordination across departments Assist with compliance and record keeping Provide ad hoc support to senior leadership About You Qualified accountant (ACCA, CIMA, ACA or equivalent) Strong finance background with experience in a similar all-round role Experience supporting payroll processes and pension administration Working knowledge of HR processes, including on-boarding and employee records Understanding of UK employment law basics (or ability to liaise with third-party advisors) Strong Excel and systems skills Highly organised with excellent attention to detail Comfortable working across multiple functions in a hands-on role Benefits Salary - 45,000 to 58,000 Good working hours - Monday to Friday 9am to 5pm 20 days annual leave + Bank Holidays + additional Christmas shutdown Pension Free parking This is an excellent opportunity for someone looking for a broad and influential role within a supportive business, where you can make a real impact across finance and operations. For more information, please contact Adecco Aylesbury or apply via this job site. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Dunraven Recruitment Ltd
Knedlington, North Humberside
Why Join? Opportunity to step into a key leadership role within a fast-paced food manufacturing environment Excellent career development opportunities within a growing business Overtime paid at enhanced rates after 48 hours worked Company pension scheme 28 days annual leave The Opportunity An exciting opportunity has arisen for an experienced Production Supervisor to join a busy food manufacturing operation. Reporting directly to the Packhouse Manager, you will be responsible for leading production teams, driving performance, maintaining quality standards, and ensuring operational efficiency across the packing operation. This role would suit an experienced Team Leader, Production Supervisor, Line Leader, or Shift Supervisor looking to further develop their leadership career within FMCG or food production. Key Responsibilities Lead, organise, and motivate production teams to achieve daily production targets Plan labour allocation effectively to maximise productivity and operational efficiency Ensure all health & safety, hygiene, and food safety procedures are always followed Maintain compliance with quality standards, customer specifications, and GMP requirements Monitor and drive production KPIs, identifying opportunities for improvement Minimise waste, downtime, and resource usage while maximising output Ensure production documentation, records, and reporting are completed accurately Monitor production line performance and escalate any equipment or process issues as required What We're Looking For We are keen to speak with Production Supervisors, Team Leaders, Line Leaders, Shift Supervisors, or Senior Operatives from manufacturing environments including: Food Manufacturing Fresh Produce FMCG Packaging To be successful, you will ideally have: Previous supervisory or team leadership experience within a manufacturing, production, or packaging environment Strong organisational and people management skills Excellent communication and interpersonal abilities Good numerical and IT skills Experience working towards production targets and KPI achievement Ability to work effectively within a fast-paced environment Flexible approach to working hours and business requirements Understanding of food safety, quality, and health & safety standards Qualifications Essential: GCSEs, NVQ, Diploma, or equivalent qualification Basic Food Hygiene Certificate Desirable: HACCP Training Advanced Food Hygiene Qualification Lean Manufacturing or Continuous Improvement experience
Aug 14, 2026
Full time
Why Join? Opportunity to step into a key leadership role within a fast-paced food manufacturing environment Excellent career development opportunities within a growing business Overtime paid at enhanced rates after 48 hours worked Company pension scheme 28 days annual leave The Opportunity An exciting opportunity has arisen for an experienced Production Supervisor to join a busy food manufacturing operation. Reporting directly to the Packhouse Manager, you will be responsible for leading production teams, driving performance, maintaining quality standards, and ensuring operational efficiency across the packing operation. This role would suit an experienced Team Leader, Production Supervisor, Line Leader, or Shift Supervisor looking to further develop their leadership career within FMCG or food production. Key Responsibilities Lead, organise, and motivate production teams to achieve daily production targets Plan labour allocation effectively to maximise productivity and operational efficiency Ensure all health & safety, hygiene, and food safety procedures are always followed Maintain compliance with quality standards, customer specifications, and GMP requirements Monitor and drive production KPIs, identifying opportunities for improvement Minimise waste, downtime, and resource usage while maximising output Ensure production documentation, records, and reporting are completed accurately Monitor production line performance and escalate any equipment or process issues as required What We're Looking For We are keen to speak with Production Supervisors, Team Leaders, Line Leaders, Shift Supervisors, or Senior Operatives from manufacturing environments including: Food Manufacturing Fresh Produce FMCG Packaging To be successful, you will ideally have: Previous supervisory or team leadership experience within a manufacturing, production, or packaging environment Strong organisational and people management skills Excellent communication and interpersonal abilities Good numerical and IT skills Experience working towards production targets and KPI achievement Ability to work effectively within a fast-paced environment Flexible approach to working hours and business requirements Understanding of food safety, quality, and health & safety standards Qualifications Essential: GCSEs, NVQ, Diploma, or equivalent qualification Basic Food Hygiene Certificate Desirable: HACCP Training Advanced Food Hygiene Qualification Lean Manufacturing or Continuous Improvement experience
Ernest Gordon Recruitment Limited
City, Birmingham
Sales Manager (Industrial Plastics) 50,000 - 60,000 + Bonus + Private Medical + Enhanced Pension + Remote Working + Career Progression Midlands / Home-based Are you an experienced technical sales professional who enjoys winning new business, developing long-term customer relationships and taking ownership of the sales process? Would you like to advance your career with a company that offers a distinct pathway to Senior or Manager? On offer is the opportunity for a sales professional to produce competitive commercial bids to develop new projects with utility and chemical processing companies for a growing, specialist manufacturer in air pollution and odour control, which offers excellent career development opportunities. You will manage customer requirements, supplier costings, and negotiations over costs, prices, and payment terms. This role would suit a commercially aware costings or proposals engineer looking for a varied role where you will be a major part of a continuously growing specialist manufacturer and have a progression path. The Role: Own the bid and drive it along, considering all aspects of technical and specification compliance, pricing, and commercial aspects Writing and managing effective proposals Assisting the estimating and proposals team with bid writing and document compliance Liaising with suppliers, vendors, and subcontractors Create detailed technical quotations to meet customer needs Work with your internal colleagues, external technical resources, extended supply chain, and sub-contractor base to identify solutions, source parts and services, and produce quotations to meet customer requirements The Person: Technical degree preferred, although relevant experience within the chemical, engineering, environmental, or industrial manufacturing sectors would be equally valuable Experience selling technical products, engineered solutions, or process equipment into industrial markets If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Reference Number: BBBH26139C We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Aug 14, 2026
Full time
Sales Manager (Industrial Plastics) 50,000 - 60,000 + Bonus + Private Medical + Enhanced Pension + Remote Working + Career Progression Midlands / Home-based Are you an experienced technical sales professional who enjoys winning new business, developing long-term customer relationships and taking ownership of the sales process? Would you like to advance your career with a company that offers a distinct pathway to Senior or Manager? On offer is the opportunity for a sales professional to produce competitive commercial bids to develop new projects with utility and chemical processing companies for a growing, specialist manufacturer in air pollution and odour control, which offers excellent career development opportunities. You will manage customer requirements, supplier costings, and negotiations over costs, prices, and payment terms. This role would suit a commercially aware costings or proposals engineer looking for a varied role where you will be a major part of a continuously growing specialist manufacturer and have a progression path. The Role: Own the bid and drive it along, considering all aspects of technical and specification compliance, pricing, and commercial aspects Writing and managing effective proposals Assisting the estimating and proposals team with bid writing and document compliance Liaising with suppliers, vendors, and subcontractors Create detailed technical quotations to meet customer needs Work with your internal colleagues, external technical resources, extended supply chain, and sub-contractor base to identify solutions, source parts and services, and produce quotations to meet customer requirements The Person: Technical degree preferred, although relevant experience within the chemical, engineering, environmental, or industrial manufacturing sectors would be equally valuable Experience selling technical products, engineered solutions, or process equipment into industrial markets If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Reference Number: BBBH26139C We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Your new company Our client is a leading provider of facilities management and property services, delivering integrated maintenance, technical, and support solutions across a diverse portfolio of public sector and commercial environments throughout the UK. Your new role Due to a significant programme of remedial works across an extensive education portfolio, they are seeking an experienced Technical Delivery Manager to lead project delivery, quality assurance, and site operations across multiple locations. This is a unique hybrid role that combines the responsibilities of a Project Manager, Clerk of Works, and Facilities Manager, offering the opportunity to take ownership of a significant programme of building fabric and remedial works across multiple locations. Reporting into the senior technical leadership team, you will be responsible for translating building condition and structural survey data into practical work programmes, managing delivery teams, and ensuring works are completed safely, on time, and to a high standard.Key responsibilities include: Reviewing survey reports and developing remedial work programmes Planning and coordinating works across a multi-site estate Managing and scaling teams of technicians, handyperson's, decorators, and fabric specialists Conducting site inspections and quality assurance checks Managing snagging processes and ensuring high-quality contract delivery Monitoring progress, programme milestones, and material spend Building strong relationships with school leadership teams and other stakeholders Ensuring full compliance with Health & Safety, CDM regulations, safeguarding, and statutory requirements What you'll need to succeed Experience in Facilities Management, Building Surveying, Construction, Building Services, Clerk of Works, Site Management or Technical FM environments Proven experience delivering remedial works, fabric maintenance, life cycle projects, or planned maintenance programmes across multiple sites Strong knowledge of building fabric and construction methodologies Experience managing direct labour teams, contractors, or trade specialists Excellent stakeholder management and communication skills Strong organisational and programme management capabilities Commercial awareness and budget management experience Essential Requirements Relevant qualification in Building Surveying, Construction Management, Building Services or a recognised trade background (HNC/HND, NVQ, City & Guilds or equivalent) IOSH Managing Safely, NEBOSH or similar Health & Safety qualification Full UK Driving Licence Ability to obtain or hold an Enhanced DBS Check What you'll get in return This is a highly visible role offering autonomy, variety, and the opportunity to make a tangible impact across a large and diverse property portfolio. You'll be at the forefront of delivering essential building improvements in a live operational environment while managing multiple stakeholders and delivery teams. Interim contract for a duration og 12 months What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 14, 2026
Seasonal
Your new company Our client is a leading provider of facilities management and property services, delivering integrated maintenance, technical, and support solutions across a diverse portfolio of public sector and commercial environments throughout the UK. Your new role Due to a significant programme of remedial works across an extensive education portfolio, they are seeking an experienced Technical Delivery Manager to lead project delivery, quality assurance, and site operations across multiple locations. This is a unique hybrid role that combines the responsibilities of a Project Manager, Clerk of Works, and Facilities Manager, offering the opportunity to take ownership of a significant programme of building fabric and remedial works across multiple locations. Reporting into the senior technical leadership team, you will be responsible for translating building condition and structural survey data into practical work programmes, managing delivery teams, and ensuring works are completed safely, on time, and to a high standard.Key responsibilities include: Reviewing survey reports and developing remedial work programmes Planning and coordinating works across a multi-site estate Managing and scaling teams of technicians, handyperson's, decorators, and fabric specialists Conducting site inspections and quality assurance checks Managing snagging processes and ensuring high-quality contract delivery Monitoring progress, programme milestones, and material spend Building strong relationships with school leadership teams and other stakeholders Ensuring full compliance with Health & Safety, CDM regulations, safeguarding, and statutory requirements What you'll need to succeed Experience in Facilities Management, Building Surveying, Construction, Building Services, Clerk of Works, Site Management or Technical FM environments Proven experience delivering remedial works, fabric maintenance, life cycle projects, or planned maintenance programmes across multiple sites Strong knowledge of building fabric and construction methodologies Experience managing direct labour teams, contractors, or trade specialists Excellent stakeholder management and communication skills Strong organisational and programme management capabilities Commercial awareness and budget management experience Essential Requirements Relevant qualification in Building Surveying, Construction Management, Building Services or a recognised trade background (HNC/HND, NVQ, City & Guilds or equivalent) IOSH Managing Safely, NEBOSH or similar Health & Safety qualification Full UK Driving Licence Ability to obtain or hold an Enhanced DBS Check What you'll get in return This is a highly visible role offering autonomy, variety, and the opportunity to make a tangible impact across a large and diverse property portfolio. You'll be at the forefront of delivering essential building improvements in a live operational environment while managing multiple stakeholders and delivery teams. Interim contract for a duration og 12 months What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Focus Resourcing
Newcastle Upon Tyne, Tyne And Wear
Location: Newcastle Employment Type: Permanent, Full Time - Hybrid (first 6 months will be office based) Our client is a prestigious pensions company, and they are now seeking an experienced Senior Pensions Administrator for their busy office in Newcastle. This is a hybrid role with an office presence expected twice per week but will require more office time during the initial 'settling in' period. You will be providing high level administration for trust-based pension schemes. Responsibilities include guiding team members, checking, verifying tasks, meeting deadlines, and ensuring compliance with pension laws. Strong communication and proactive support are essential. Key Responsibilities: Calculate and dispense scheme benefits Maintain membership records Engage in project work assigned by managers Coordinate with clients, actuaries, and third parties Offer verbal and written technical insights Ensure ISO and AAF accreditation compliance Prioritise tasks to meet deadlines Your Profile: Essential: Experience in DB schemes and the pensions sector for 12 months + Organisational skills and a methodical approach Support development of high standards and customer service Effective communication and detail-oriented Proficiency in MS Office Commitment to pursuing pensions qualifications (e.g., CPC/QPA/DPC/RPC/APMI) On offer: Enjoy a competitive salary, annual discretionary bonus, and 25 days' holiday with buy/sell flexibility. Benefits include pension matching, healthcare plans, life assurance, and retailer discounts. We support our team with a flexible benefits scheme, employee assistance, and digital GP service. Participating in volunteering events is encouraged with paid volunteer days available.
Aug 14, 2026
Full time
Location: Newcastle Employment Type: Permanent, Full Time - Hybrid (first 6 months will be office based) Our client is a prestigious pensions company, and they are now seeking an experienced Senior Pensions Administrator for their busy office in Newcastle. This is a hybrid role with an office presence expected twice per week but will require more office time during the initial 'settling in' period. You will be providing high level administration for trust-based pension schemes. Responsibilities include guiding team members, checking, verifying tasks, meeting deadlines, and ensuring compliance with pension laws. Strong communication and proactive support are essential. Key Responsibilities: Calculate and dispense scheme benefits Maintain membership records Engage in project work assigned by managers Coordinate with clients, actuaries, and third parties Offer verbal and written technical insights Ensure ISO and AAF accreditation compliance Prioritise tasks to meet deadlines Your Profile: Essential: Experience in DB schemes and the pensions sector for 12 months + Organisational skills and a methodical approach Support development of high standards and customer service Effective communication and detail-oriented Proficiency in MS Office Commitment to pursuing pensions qualifications (e.g., CPC/QPA/DPC/RPC/APMI) On offer: Enjoy a competitive salary, annual discretionary bonus, and 25 days' holiday with buy/sell flexibility. Benefits include pension matching, healthcare plans, life assurance, and retailer discounts. We support our team with a flexible benefits scheme, employee assistance, and digital GP service. Participating in volunteering events is encouraged with paid volunteer days available.
Title : Regional Head of Estates South & East (known internally as Senior Estate Manager South & East) Location : South & East Region Salary : Salary from 59,922 depending on skills, experience, and location / 36 hours per week / Permanent Job type : Permanent Ref : 16534 Heritage is for everybody, and we are here for heritage. Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings. That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create. Our Estates Department plays a central role in making that possible. Through four regional teams, we provide the professional leadership and technical expertise needed to conserve, maintain and develop a wide range of historic properties, from country houses and ruined castles to hill forts, Roman temples, gardens and archaeological landscapes. We are looking for a Regional Head of Estates (internally, this role is known as Senior Estate Manager) to join our team. The role is full-time and permanent, working 36 hours per week. You must be based within the South & East region, as travel across the region is an essential requirement of the role. Leading a multidisciplinary team, you will provide visible leadership and support across a diverse portfolio of sites. You may work from home or from one of our site-based offices (Dover Castle or Wrest Park), but you will be expected to spend a proportionate amount of time at key sites, including Dover, Osborne, Wrest Park and Audley End House, and travel regularly throughout the region to attend meetings, site visits and engage with colleagues. The Benefits - Salary from 59,922, depending on skills, experience and location - 25 days' holiday plus bank holidays, pro rata, rising to 28 days after 3 years - Matched pension contributions up to 10% - Flexible hours - The opportunity to progress your career within the heritage sector - Apprenticeship opportunities - Subscriptions to professional bodies - Free access to all English Heritage sites for you and up to six friends and family members - 25% discount in our shops and cafes - Enhanced maternity, paternity or shared parental leave - Options to buy additional leave - An inclusive working atmosphere where everybody is supported from all backgrounds, religions and with different needs - Opportunities to go to some of our great live music and history events The South & East region is one of English Heritage's largest and most diverse portfolios, covering 119 historic sites across 17 counties, including 31 paid visitor attractions and an annual estates and maintenance budget of more than 4.5 million. In this role, you will lead a large multidisciplinary Estates team across an exceptional heritage portfolio spanning prehistoric monuments, Roman settlements, medieval fortresses, monastic ruins, Tudor coastal defences, historic houses, gardens and archaeological landscapes. This is a significant senior leadership role at the heart of English Heritage's work, shaping how some of the country's most significant historic places are cared for, maintained and developed for the future. You will lead priorities, programmes, budgets, compliance and risk across a large and complex operational portfolio, working with a multidisciplinary team of around 22 colleagues across estates, conservation, building services, landscapes, facilities and operational support. You will bring strategic direction, professional judgement and visible leadership to a role with scale, variety and influence. We are looking for a confident and experienced estates, property, building conservation or facilities leader who can bring strategic focus, sound judgement and positive leadership to a large and varied regional portfolio. You will have experience of managing substantial work programmes and budgets, leading multidisciplinary teams, overseeing property-related risk and compliance, and procuring and managing construction or maintenance contracts. This role would suit someone who can build strong relationships, make informed decisions and drive improvement across a geographically dispersed estate, with experience of historic buildings, conservation-led estate management and the use of estate management systems such as GIS or CAFM. To be considered for the role, you'll need experience of: 1. Building and managing large and complex work programmes and budgets. 2. Working at a senior level contributing to national and departmental strategy and policy. 3. Procuring and managing construction and maintenance contracts. 4. Leading teams managing an estate with a range of property related issues, including safety, legal and statutory requirements. 5. Knowledge of historic and/or ecological environment conservation. Interviews will be held on Thursday 3rd September at Wrest Park, Silsoe, Bedfordshire, MK45 4HR. If you would like to talk to us e.g. about workplace adjustments or working patterns, please contact Jamie Cain, Head of Estates. Contact details are available via the apply button. No agencies please. Find out more about us and what we do on our website. You can also meet some of our people and hear about why they enjoy working with us. Everybody's welcome at English Heritage Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI networks as a member or ally. These include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability and Gender Health and Wellbeing. We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and work with our people to implement reasonable adjustments. Closing date : 16/08/:59:59
Aug 14, 2026
Full time
Title : Regional Head of Estates South & East (known internally as Senior Estate Manager South & East) Location : South & East Region Salary : Salary from 59,922 depending on skills, experience, and location / 36 hours per week / Permanent Job type : Permanent Ref : 16534 Heritage is for everybody, and we are here for heritage. Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings. That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create. Our Estates Department plays a central role in making that possible. Through four regional teams, we provide the professional leadership and technical expertise needed to conserve, maintain and develop a wide range of historic properties, from country houses and ruined castles to hill forts, Roman temples, gardens and archaeological landscapes. We are looking for a Regional Head of Estates (internally, this role is known as Senior Estate Manager) to join our team. The role is full-time and permanent, working 36 hours per week. You must be based within the South & East region, as travel across the region is an essential requirement of the role. Leading a multidisciplinary team, you will provide visible leadership and support across a diverse portfolio of sites. You may work from home or from one of our site-based offices (Dover Castle or Wrest Park), but you will be expected to spend a proportionate amount of time at key sites, including Dover, Osborne, Wrest Park and Audley End House, and travel regularly throughout the region to attend meetings, site visits and engage with colleagues. The Benefits - Salary from 59,922, depending on skills, experience and location - 25 days' holiday plus bank holidays, pro rata, rising to 28 days after 3 years - Matched pension contributions up to 10% - Flexible hours - The opportunity to progress your career within the heritage sector - Apprenticeship opportunities - Subscriptions to professional bodies - Free access to all English Heritage sites for you and up to six friends and family members - 25% discount in our shops and cafes - Enhanced maternity, paternity or shared parental leave - Options to buy additional leave - An inclusive working atmosphere where everybody is supported from all backgrounds, religions and with different needs - Opportunities to go to some of our great live music and history events The South & East region is one of English Heritage's largest and most diverse portfolios, covering 119 historic sites across 17 counties, including 31 paid visitor attractions and an annual estates and maintenance budget of more than 4.5 million. In this role, you will lead a large multidisciplinary Estates team across an exceptional heritage portfolio spanning prehistoric monuments, Roman settlements, medieval fortresses, monastic ruins, Tudor coastal defences, historic houses, gardens and archaeological landscapes. This is a significant senior leadership role at the heart of English Heritage's work, shaping how some of the country's most significant historic places are cared for, maintained and developed for the future. You will lead priorities, programmes, budgets, compliance and risk across a large and complex operational portfolio, working with a multidisciplinary team of around 22 colleagues across estates, conservation, building services, landscapes, facilities and operational support. You will bring strategic direction, professional judgement and visible leadership to a role with scale, variety and influence. We are looking for a confident and experienced estates, property, building conservation or facilities leader who can bring strategic focus, sound judgement and positive leadership to a large and varied regional portfolio. You will have experience of managing substantial work programmes and budgets, leading multidisciplinary teams, overseeing property-related risk and compliance, and procuring and managing construction or maintenance contracts. This role would suit someone who can build strong relationships, make informed decisions and drive improvement across a geographically dispersed estate, with experience of historic buildings, conservation-led estate management and the use of estate management systems such as GIS or CAFM. To be considered for the role, you'll need experience of: 1. Building and managing large and complex work programmes and budgets. 2. Working at a senior level contributing to national and departmental strategy and policy. 3. Procuring and managing construction and maintenance contracts. 4. Leading teams managing an estate with a range of property related issues, including safety, legal and statutory requirements. 5. Knowledge of historic and/or ecological environment conservation. Interviews will be held on Thursday 3rd September at Wrest Park, Silsoe, Bedfordshire, MK45 4HR. If you would like to talk to us e.g. about workplace adjustments or working patterns, please contact Jamie Cain, Head of Estates. Contact details are available via the apply button. No agencies please. Find out more about us and what we do on our website. You can also meet some of our people and hear about why they enjoy working with us. Everybody's welcome at English Heritage Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI networks as a member or ally. These include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability and Gender Health and Wellbeing. We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and work with our people to implement reasonable adjustments. Closing date : 16/08/:59:59
Bank Housekeeper Spire Washington Bank Weekly pay Spire Washington is looking for a Housekeeper to carry out housekeeping duties throughout the hospital; on a Bank basis you will covering annual leave and sickness and also be called upon when cover is needed. Duties and responsibilities: Maintain high standards of cleanliness throughout the hospital in line with the housekeeping and infection control policy Complete the cleaning schedules related to the shift, ensuring that rooms are ready for immediate occupation and public areas are clean Keep in close contact with the Senior Housekeeper and report any concerns regarding housekeeping issues immediately Work in close liaison with the clinical staff, understanding the special needs of the hospital on a day-to-day basis Responsible for the day-to-day maintenance of the equipment provided, checking for faults and supply shortages and reporting them to the line manager Compliance with all Health and Safety at Work regulations including COSHH Work with guidance on moving and handling, as identified in corporate and local policy and discussed at Mandatory training sessions Quality assurance and patient confidentiality must be maintained at all times Essential Skills: Experience in a customer facing environment Previous housekeeping experience Experience working unsupervised and on own initiative, prioritising tasks A positive and flexible approach to customer service Good communication skills Willing and able to complete mandatory training for COSSH, Manual Handling, Infection Control, food hygiene and Health & Safety in-house. Benefits: - Bank colleagues are paid weekly - We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave - Save an average of £50 per month with our free onsite car park - Access to Spire Healthcare pension - Access to Blue Light Card discounts - Free uniform - Free DBS - Full induction, including mandatory training updates - Opportunities for further training and progression into permanent posts - Knowledge, support and guidance through your recruitment journey from Spire's specialist Resourcing Team We commit to our employees well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. For us, it's more than just treating patients; it's about looking after people. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
Aug 14, 2026
Seasonal
Bank Housekeeper Spire Washington Bank Weekly pay Spire Washington is looking for a Housekeeper to carry out housekeeping duties throughout the hospital; on a Bank basis you will covering annual leave and sickness and also be called upon when cover is needed. Duties and responsibilities: Maintain high standards of cleanliness throughout the hospital in line with the housekeeping and infection control policy Complete the cleaning schedules related to the shift, ensuring that rooms are ready for immediate occupation and public areas are clean Keep in close contact with the Senior Housekeeper and report any concerns regarding housekeeping issues immediately Work in close liaison with the clinical staff, understanding the special needs of the hospital on a day-to-day basis Responsible for the day-to-day maintenance of the equipment provided, checking for faults and supply shortages and reporting them to the line manager Compliance with all Health and Safety at Work regulations including COSHH Work with guidance on moving and handling, as identified in corporate and local policy and discussed at Mandatory training sessions Quality assurance and patient confidentiality must be maintained at all times Essential Skills: Experience in a customer facing environment Previous housekeeping experience Experience working unsupervised and on own initiative, prioritising tasks A positive and flexible approach to customer service Good communication skills Willing and able to complete mandatory training for COSSH, Manual Handling, Infection Control, food hygiene and Health & Safety in-house. Benefits: - Bank colleagues are paid weekly - We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave - Save an average of £50 per month with our free onsite car park - Access to Spire Healthcare pension - Access to Blue Light Card discounts - Free uniform - Free DBS - Full induction, including mandatory training updates - Opportunities for further training and progression into permanent posts - Knowledge, support and guidance through your recruitment journey from Spire's specialist Resourcing Team We commit to our employees well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. For us, it's more than just treating patients; it's about looking after people. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
Positive Employment is currently recruiting for a Rent Income Manager for our client, a local government organisation based in West London. The successful post holder will manage and develop an effective Income Team, overseeing the recovery of outstanding rent and maximising income across residential and non-residential properties. The role will involve managing complex arrears cases, monitoring team performance, overseeing legal action, and ensuring the effective delivery of the Rent Income Service Plan. This role is a temporary contract with an initial contract length of 3 months with the possibility to extend. Hybrid working with 3 days per week in the office. Duties and Responsibilities but not limited to: Monitor and line manage a team of officers dealing with current and former rent accounts to recover outstanding monies in accordance with organisational policies and procedures, best practice, statutory and contractual requirements, including legal protocols. Provide a full reporting suite on team activities, including top arrears cases, complex cases involving multiple specialities and teams, disputed cases and introductory tenancy management. Provide support, guidance, training and performance management to officers, ensuring the team has clear goals and objectives. Oversee negotiations leading to payment agreements, ensuring arrangements are regularly monitored and appropriate action is taken where agreements are not maintained. Meet with tenants and their representatives to resolve complex cases, including those involving customers with specific communication requirements and complex vulnerabilities. Authorise applications for court proceedings and evictions. Represent this organisation at court, external forums and internal meetings as required. Deliver all income elements of the Rent Income Service Plan. Investigate, resolve and respond to Stage 1 complaints and Member Enquiries relating to the team's activities. Take responsibility for income and legal costs, ensuring value for money and monitoring payment plans, account balances and payment trends. Develop productive relationships with support and advice agencies operating within the borough and align policy and strategy accordingly. Build effective relationships with Revenues teams, the DWP and welfare reform working groups, providing updates to the team and senior management on the impact of welfare reform on income collection. Work closely with ICT to develop a consistent approach to the effective use of Capita Housing and CRM systems for income recovery. Maintain and develop Direct Debit facilities and provide reporting as required. Continually develop payment methods in line with current trends, ensuring tenants have accessible and convenient ways to make payments. Maintain accurate records to meet statutory and service-wide reporting requirements relating to performance. Proactively monitor and report to the Head of Income and Financial Inclusion on service delivery, performance indicators and targets. Share knowledge, learning and best practice across the team and maintain up-to-date knowledge of procedures and housing legislation. Contribute to customer consultation, involvement and participation to support continuous improvement in service standards. Ensure compliance with Health and Safety responsibilities relevant to the role. Deputise for the Head of Income and Financial Inclusion when appropriate. Undertake any other duties commensurate with the responsibilities of the role. Personal Requirements: Relevant Housing qualification or working towards a recognised qualification, such as CIH accreditation or a professional body qualification. Experience of managing and developing staff. Knowledge of public sector housing and housing law. Detailed knowledge of rent arrears issues and recovery processes. Demonstrable experience of working within a social housing environment in a similar or related role. Detailed knowledge of housing and welfare benefits. Working Hours: 36 hours per week, Monday to Friday. Pay: £36.08 per hour. Please note this role is within the scope of IR35.
Aug 14, 2026
Seasonal
Positive Employment is currently recruiting for a Rent Income Manager for our client, a local government organisation based in West London. The successful post holder will manage and develop an effective Income Team, overseeing the recovery of outstanding rent and maximising income across residential and non-residential properties. The role will involve managing complex arrears cases, monitoring team performance, overseeing legal action, and ensuring the effective delivery of the Rent Income Service Plan. This role is a temporary contract with an initial contract length of 3 months with the possibility to extend. Hybrid working with 3 days per week in the office. Duties and Responsibilities but not limited to: Monitor and line manage a team of officers dealing with current and former rent accounts to recover outstanding monies in accordance with organisational policies and procedures, best practice, statutory and contractual requirements, including legal protocols. Provide a full reporting suite on team activities, including top arrears cases, complex cases involving multiple specialities and teams, disputed cases and introductory tenancy management. Provide support, guidance, training and performance management to officers, ensuring the team has clear goals and objectives. Oversee negotiations leading to payment agreements, ensuring arrangements are regularly monitored and appropriate action is taken where agreements are not maintained. Meet with tenants and their representatives to resolve complex cases, including those involving customers with specific communication requirements and complex vulnerabilities. Authorise applications for court proceedings and evictions. Represent this organisation at court, external forums and internal meetings as required. Deliver all income elements of the Rent Income Service Plan. Investigate, resolve and respond to Stage 1 complaints and Member Enquiries relating to the team's activities. Take responsibility for income and legal costs, ensuring value for money and monitoring payment plans, account balances and payment trends. Develop productive relationships with support and advice agencies operating within the borough and align policy and strategy accordingly. Build effective relationships with Revenues teams, the DWP and welfare reform working groups, providing updates to the team and senior management on the impact of welfare reform on income collection. Work closely with ICT to develop a consistent approach to the effective use of Capita Housing and CRM systems for income recovery. Maintain and develop Direct Debit facilities and provide reporting as required. Continually develop payment methods in line with current trends, ensuring tenants have accessible and convenient ways to make payments. Maintain accurate records to meet statutory and service-wide reporting requirements relating to performance. Proactively monitor and report to the Head of Income and Financial Inclusion on service delivery, performance indicators and targets. Share knowledge, learning and best practice across the team and maintain up-to-date knowledge of procedures and housing legislation. Contribute to customer consultation, involvement and participation to support continuous improvement in service standards. Ensure compliance with Health and Safety responsibilities relevant to the role. Deputise for the Head of Income and Financial Inclusion when appropriate. Undertake any other duties commensurate with the responsibilities of the role. Personal Requirements: Relevant Housing qualification or working towards a recognised qualification, such as CIH accreditation or a professional body qualification. Experience of managing and developing staff. Knowledge of public sector housing and housing law. Detailed knowledge of rent arrears issues and recovery processes. Demonstrable experience of working within a social housing environment in a similar or related role. Detailed knowledge of housing and welfare benefits. Working Hours: 36 hours per week, Monday to Friday. Pay: £36.08 per hour. Please note this role is within the scope of IR35.
EXMOOR NATIONAL PARK AUTHORITY
Dulverton, Somerset
Senior Facilities Officer Dulverton, Somerset About Us Exmoor National Park is a unique and beautiful part of the country. Our vision is that Exmoor remains a beautiful landscape, leading the response to climate change and nature recovery, a welcoming place for all, as well as a great place to live, work and do business. We are now looking for a Senior Facilities Officer to join us on a permanent, full-time basis, although part-time working will also be considered. The Benefits - Salary of £37,280 - £41,771 per annum (pro rata for part-time) - Generous annual leave plus bank holidays (pro rata for part-time) - Local Government Pension Scheme - Paid sickness, parental and compassionate leave, plus time off for dependants - Time off to attend medical appointments - Access to trained Mental Health First Aiders and a 24/7 confidential helpline This is a fantastic opportunity for an IOSH-qualified facilities management professional with leadership expertise to join an organisation responsible for one of the most diverse and significant property portfolios of any National Park Authority in England. You ll discover a friendly and collaborative team where people genuinely support one another; there are staff forums, study days and National Park networking activities that help create a rewarding and inclusive place to work. The Role As a Senior Facilities Officer, you will provide operational leadership for the Authority's facilities function, ensuring our buildings, public facilities, vehicles and associated services remain safe, compliant, well maintained and fit for purpose. You'll co-ordinate and prioritise facilities activities across our diverse estate, managing the Facilities team and contractors whilst ensuring statutory compliance requirements are effectively delivered and monitored. Helping to maintain high standards across the Authority, you'll ensure facilities are well presented, vehicles remain safe and available for staff, statutory records are maintained and our buildings continue to deliver best value, efficiency and carbon targets. About You To be considered as our Senior Facilities Officer, you will need: - Experience of supervising or managing a facilities management team - Experience appointing, managing and evaluating contractors - Proven experience applying health and safety legislation across facilities management, including asbestos, Legionella, PAT testing and ladder inspections - In-depth knowledge of facilities management across a wide range of services, equipment, materials and repairs - Knowledge of the Construction (Design and Management) Regulations 2015 and building construction and maintenance - Excellent project management skills - Strong problem-solving and analytical skills - Good IT skills - A full driving licence - IOSH Managing Safely or an equivalent practical health and safety qualification, such as Legionella, asbestos or fire safety management The closing date for this role is 9th September 2026. Other organisations may call this role Facilities Manager, Estates Officer, Estates and Facilities Manager, Facilities Supervisor, Property and Facilities Manager, Building Services Manager, Facilities Co-ordinator, or Estates Co-ordinator. Webrecruit and Exmoor National Park Authority are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you want to develop your career as our Senior Facilities Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Aug 14, 2026
Full time
Senior Facilities Officer Dulverton, Somerset About Us Exmoor National Park is a unique and beautiful part of the country. Our vision is that Exmoor remains a beautiful landscape, leading the response to climate change and nature recovery, a welcoming place for all, as well as a great place to live, work and do business. We are now looking for a Senior Facilities Officer to join us on a permanent, full-time basis, although part-time working will also be considered. The Benefits - Salary of £37,280 - £41,771 per annum (pro rata for part-time) - Generous annual leave plus bank holidays (pro rata for part-time) - Local Government Pension Scheme - Paid sickness, parental and compassionate leave, plus time off for dependants - Time off to attend medical appointments - Access to trained Mental Health First Aiders and a 24/7 confidential helpline This is a fantastic opportunity for an IOSH-qualified facilities management professional with leadership expertise to join an organisation responsible for one of the most diverse and significant property portfolios of any National Park Authority in England. You ll discover a friendly and collaborative team where people genuinely support one another; there are staff forums, study days and National Park networking activities that help create a rewarding and inclusive place to work. The Role As a Senior Facilities Officer, you will provide operational leadership for the Authority's facilities function, ensuring our buildings, public facilities, vehicles and associated services remain safe, compliant, well maintained and fit for purpose. You'll co-ordinate and prioritise facilities activities across our diverse estate, managing the Facilities team and contractors whilst ensuring statutory compliance requirements are effectively delivered and monitored. Helping to maintain high standards across the Authority, you'll ensure facilities are well presented, vehicles remain safe and available for staff, statutory records are maintained and our buildings continue to deliver best value, efficiency and carbon targets. About You To be considered as our Senior Facilities Officer, you will need: - Experience of supervising or managing a facilities management team - Experience appointing, managing and evaluating contractors - Proven experience applying health and safety legislation across facilities management, including asbestos, Legionella, PAT testing and ladder inspections - In-depth knowledge of facilities management across a wide range of services, equipment, materials and repairs - Knowledge of the Construction (Design and Management) Regulations 2015 and building construction and maintenance - Excellent project management skills - Strong problem-solving and analytical skills - Good IT skills - A full driving licence - IOSH Managing Safely or an equivalent practical health and safety qualification, such as Legionella, asbestos or fire safety management The closing date for this role is 9th September 2026. Other organisations may call this role Facilities Manager, Estates Officer, Estates and Facilities Manager, Facilities Supervisor, Property and Facilities Manager, Building Services Manager, Facilities Co-ordinator, or Estates Co-ordinator. Webrecruit and Exmoor National Park Authority are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you want to develop your career as our Senior Facilities Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
The Resident Liaison Officer will work closely with project delivery teams, contractors, Housing Associations (HAs), and site managers, acting as the key point of contact for residents throughout the lifecycle of energy efficiency installations. The role involves a mix of customer service, site coordination, stakeholder engagement, and reporting. Key Challenges: Ensuring consistent, clear communication with residents, many of whom may be vulnerable or require accessibility support Managing multiple stakeholders across complex projects Addressing complaints or technical queries promptly and sensitively Maintaining strong relationships with contractors, HAs, and internal departments Balancing operational delivery with a high-quality customer journey, contributing positively to Net Promoter Scores (NPS) Essential: Proven experience in resident liaison, customer service, or community engagement, ideally within construction or green energy environments Strong organisational and time management skills to coordinate multiple site visits and stakeholder communications Full UK driving licence CSCS card (Construction Skills Certification Scheme) Excellent communication skills - both written and verbal Confident in discussing technical matters with residents and translating complex concepts into simple explanations Experience working with vulnerable residents or those requiring accessible communication Understanding of site-based operations and construction processes Comfortable escalating operational issues and reporting to senior stakeholders Desirable: Previous experience working with Housing Associations, local authorities, or Advice Centres Familiarity with BEIS compliance and Local Authority scheme requirements Experience dealing with delegated authority structures or accessibility-focused service delivery Background in project coordination or support within the retrofit, energy, or healthcare sector Knowledge of reporting tools and customer data input systems (e.g., MSD) Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Aug 14, 2026
Seasonal
The Resident Liaison Officer will work closely with project delivery teams, contractors, Housing Associations (HAs), and site managers, acting as the key point of contact for residents throughout the lifecycle of energy efficiency installations. The role involves a mix of customer service, site coordination, stakeholder engagement, and reporting. Key Challenges: Ensuring consistent, clear communication with residents, many of whom may be vulnerable or require accessibility support Managing multiple stakeholders across complex projects Addressing complaints or technical queries promptly and sensitively Maintaining strong relationships with contractors, HAs, and internal departments Balancing operational delivery with a high-quality customer journey, contributing positively to Net Promoter Scores (NPS) Essential: Proven experience in resident liaison, customer service, or community engagement, ideally within construction or green energy environments Strong organisational and time management skills to coordinate multiple site visits and stakeholder communications Full UK driving licence CSCS card (Construction Skills Certification Scheme) Excellent communication skills - both written and verbal Confident in discussing technical matters with residents and translating complex concepts into simple explanations Experience working with vulnerable residents or those requiring accessible communication Understanding of site-based operations and construction processes Comfortable escalating operational issues and reporting to senior stakeholders Desirable: Previous experience working with Housing Associations, local authorities, or Advice Centres Familiarity with BEIS compliance and Local Authority scheme requirements Experience dealing with delegated authority structures or accessibility-focused service delivery Background in project coordination or support within the retrofit, energy, or healthcare sector Knowledge of reporting tools and customer data input systems (e.g., MSD) Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Blue Arrow is urgently recruiting for an Executive Assistant to COO (financials) to join our clients growing team based in the Swansea area working for a manufacturing company. Contract : Permanent Salary : 38,000 pa Hours of work: 40 hrs pw Mon-Fri: 8.30am-5pm Objective of the Role: To provide comprehensive executive, operational and administrative support to the Chief Operating Officer, ensuring the efficient coordination of business operations, strategic projects, governance activities and compliance requirements. Key Responsibilities: Executive Support Provide proactive executive support to the COO. Manage a complex diary, meetings and appointments. Coordinate domestic and international travel arrangements. Prepare agendas, reports, presentations and briefing papers. Take minutes and distribute actions following operational meetings. Manage confidential correspondence and sensitive documentation. Screen communications and prioritise matters requiring the COO's attention. Monitor action logs and ensure agreed actions are completed. Operational Coordination Coordinate cross-functional operational projects. Track and record Grant application and finances. Track departmental objectives and operational KPIs. Assist with project planning and implementation. Produce management reports and operational dashboards. Liaise with senior managers regarding operational priorities. Coordinate company-wide operational meetings. Support business planning activities. Business Management System (BMS) Administration Maintain the Company's Business Management System. Ensure all controlled documentation remains current and accurately version controlled. Coordinate document approvals and distribution. Monitor document review schedules. Maintain company procedures, policies and work instructions. Ensure obsolete documentation is appropriately archived. Support continual improvement initiatives. Assist departments with document control requirements. ISO Management Systems Support Training will be given. Support the COO in maintaining compliance with all applicable management systems, including (where applicable): ISO 9001 - Quality Management, ISO 14001 - Environmental Management, ISO 45001 - Occupational Health & Safety, ISO 27001 (if applicable) Responsibilities include: Maintaining the ISO audit schedule. Coordinating internal audits. Preparing documentation for external certification audits. Maintaining audit records. Monitoring corrective and preventive actions. Following up outstanding audit actions. Maintaining risk registers where appropriate. Supporting management review meetings. Assisting with annual accreditation renewals. Coordinating evidence gathering across departments. Supporting continuous improvement programmes. Meeting & Committee Support Coordinate and administer: Operations Meetings Senior Leadership Meetings Management Review Meetings ISO Management Reviews Health & Safety Committee Continuous Improvement Meetings Project Steering Groups Data & Reporting Produce weekly and monthly operational reports. Analyse operational information. Maintain KPI dashboards. Prepare Board reports. Generate management information. Assist with data accuracy and reporting. Required Skills: Essential Previous experience as an Executive PA supporting a senior executive. Financial background Excellent organisational skills & Exceptional attention to detail Outstanding written and verbal communication. Advanced Microsoft Office skills. Ability to manage multiple priorities. Strong administration skills. Excellent minute taking. Experience producing professional reports. Degree Educated: Business or Economics or the like. Driving licence essential Business Management Systems Experience maintaining controlled documentation. Knowledge of document control principles. Experience supporting ISO management systems. Experience coordinating audits. Understanding of corrective actions and continual improvement. Experience maintaining operational records. If you feel you have the right experience for the above role, please submit your CV for immediate response. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Aug 14, 2026
Full time
Blue Arrow is urgently recruiting for an Executive Assistant to COO (financials) to join our clients growing team based in the Swansea area working for a manufacturing company. Contract : Permanent Salary : 38,000 pa Hours of work: 40 hrs pw Mon-Fri: 8.30am-5pm Objective of the Role: To provide comprehensive executive, operational and administrative support to the Chief Operating Officer, ensuring the efficient coordination of business operations, strategic projects, governance activities and compliance requirements. Key Responsibilities: Executive Support Provide proactive executive support to the COO. Manage a complex diary, meetings and appointments. Coordinate domestic and international travel arrangements. Prepare agendas, reports, presentations and briefing papers. Take minutes and distribute actions following operational meetings. Manage confidential correspondence and sensitive documentation. Screen communications and prioritise matters requiring the COO's attention. Monitor action logs and ensure agreed actions are completed. Operational Coordination Coordinate cross-functional operational projects. Track and record Grant application and finances. Track departmental objectives and operational KPIs. Assist with project planning and implementation. Produce management reports and operational dashboards. Liaise with senior managers regarding operational priorities. Coordinate company-wide operational meetings. Support business planning activities. Business Management System (BMS) Administration Maintain the Company's Business Management System. Ensure all controlled documentation remains current and accurately version controlled. Coordinate document approvals and distribution. Monitor document review schedules. Maintain company procedures, policies and work instructions. Ensure obsolete documentation is appropriately archived. Support continual improvement initiatives. Assist departments with document control requirements. ISO Management Systems Support Training will be given. Support the COO in maintaining compliance with all applicable management systems, including (where applicable): ISO 9001 - Quality Management, ISO 14001 - Environmental Management, ISO 45001 - Occupational Health & Safety, ISO 27001 (if applicable) Responsibilities include: Maintaining the ISO audit schedule. Coordinating internal audits. Preparing documentation for external certification audits. Maintaining audit records. Monitoring corrective and preventive actions. Following up outstanding audit actions. Maintaining risk registers where appropriate. Supporting management review meetings. Assisting with annual accreditation renewals. Coordinating evidence gathering across departments. Supporting continuous improvement programmes. Meeting & Committee Support Coordinate and administer: Operations Meetings Senior Leadership Meetings Management Review Meetings ISO Management Reviews Health & Safety Committee Continuous Improvement Meetings Project Steering Groups Data & Reporting Produce weekly and monthly operational reports. Analyse operational information. Maintain KPI dashboards. Prepare Board reports. Generate management information. Assist with data accuracy and reporting. Required Skills: Essential Previous experience as an Executive PA supporting a senior executive. Financial background Excellent organisational skills & Exceptional attention to detail Outstanding written and verbal communication. Advanced Microsoft Office skills. Ability to manage multiple priorities. Strong administration skills. Excellent minute taking. Experience producing professional reports. Degree Educated: Business or Economics or the like. Driving licence essential Business Management Systems Experience maintaining controlled documentation. Knowledge of document control principles. Experience supporting ISO management systems. Experience coordinating audits. Understanding of corrective actions and continual improvement. Experience maintaining operational records. If you feel you have the right experience for the above role, please submit your CV for immediate response. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Regulations & Compliance Manager Greater Manchester (Office-Based) Full-Time, Permanent Are you an experienced regulatory or compliance professional with a background in the UK energy sector? Do you enjoy influencing change, interpreting complex regulations and working with senior stakeholders? If so, we'd love to hear from you. We're recruiting for a Regulations & Compliance Manager to join a growing and innovative UK energy business. This is an exciting opportunity to play a key role in ensuring regulatory compliance while helping shape the organisation's response to industry change. The Role You'll be responsible for managing regulatory compliance across the business, maintaining strong relationships with industry bodies and ensuring new regulatory and code changes are successfully implemented. Working closely with senior leaders, you'll provide expert guidance, manage audits, oversee compliance activities and help identify opportunities arising from regulatory developments. Key Responsibilities Lead engagement with regulators, code bodies and government agencies. Manage the implementation of regulatory and industry code changes. Monitor regulatory risk and develop effective mitigation strategies. Coordinate responses to consultations and external information requests. Support internal and external audits and compliance activities. Support ISO management systems and ongoing certification. Produce reports, presentations and regulatory updates for senior stakeholders. About You You'll have: Experience within the UK energy supply industry. Strong knowledge of regulatory compliance and governance. Excellent communication and stakeholder management skills. Experience managing audits, compliance programmes or regulatory projects. Confidence presenting to senior audiences and external stakeholders. Strong organisational skills with excellent attention to detail. What's on Offer? Competitive salary Annual performance bonus 25 days holiday Free breakfast Flexible working hours On-site gym Free parking Regular social events Wellbeing and mental health support If you're looking for a role where you can influence business strategy, work at the heart of regulatory change and make a real impact within the UK energy market, we'd like to hear from you.
Aug 14, 2026
Full time
Regulations & Compliance Manager Greater Manchester (Office-Based) Full-Time, Permanent Are you an experienced regulatory or compliance professional with a background in the UK energy sector? Do you enjoy influencing change, interpreting complex regulations and working with senior stakeholders? If so, we'd love to hear from you. We're recruiting for a Regulations & Compliance Manager to join a growing and innovative UK energy business. This is an exciting opportunity to play a key role in ensuring regulatory compliance while helping shape the organisation's response to industry change. The Role You'll be responsible for managing regulatory compliance across the business, maintaining strong relationships with industry bodies and ensuring new regulatory and code changes are successfully implemented. Working closely with senior leaders, you'll provide expert guidance, manage audits, oversee compliance activities and help identify opportunities arising from regulatory developments. Key Responsibilities Lead engagement with regulators, code bodies and government agencies. Manage the implementation of regulatory and industry code changes. Monitor regulatory risk and develop effective mitigation strategies. Coordinate responses to consultations and external information requests. Support internal and external audits and compliance activities. Support ISO management systems and ongoing certification. Produce reports, presentations and regulatory updates for senior stakeholders. About You You'll have: Experience within the UK energy supply industry. Strong knowledge of regulatory compliance and governance. Excellent communication and stakeholder management skills. Experience managing audits, compliance programmes or regulatory projects. Confidence presenting to senior audiences and external stakeholders. Strong organisational skills with excellent attention to detail. What's on Offer? Competitive salary Annual performance bonus 25 days holiday Free breakfast Flexible working hours On-site gym Free parking Regular social events Wellbeing and mental health support If you're looking for a role where you can influence business strategy, work at the heart of regulatory change and make a real impact within the UK energy market, we'd like to hear from you.
Operations Manager - Agriculture, Commercial & Events About EAF Group Ltd EAF Group Ltd is a diverse and growing business operating across agriculture, manufacturing, property, retail, transport and events throughout East Anglia and the South East. Our activities include: Wholesale animal feed distribution Operation of retail animal and pet feed outlets Production and packing of straw and grass-based animal feed and bedding products Growing 200ha of specialist grasses, along with pumpkins, tulips and other crops for our events Industrial property lettings Operation of a garden centre Management of a fleet of articulated lorries Delivery of seasonal farm-based events As our business continues to grow, we are seeking an experienced and highly motivated Operations Manager to oversee the day-to-day management of our diverse operations. The Role This is a varied, hands-on senior management position requiring a practical individual with excellent leadership, organisational and communication skills. Reporting directly to the Directors, you will be responsible for ensuring that all areas of the business operate efficiently, safely and profitably. The successful candidate will be proactive, commercially aware and capable of managing multiple projects and teams simultaneously. While you won't be expected to carry out every task yourself, you will be responsible for ensuring the work is completed to a high standard by the appropriate people. Key Responsibilities Animal Feed Business Oversee the day-to-day operation of the wholesale animal feed business and production facility. Manage stock, logistics and operational performance. With the support of our office, liaise with suppliers, customers and transport providers. Farming Operations Manage all agricultural activities including the production of grass, pumpkins, tulips, flowers and other crops. Plan and coordinate seasonal workloads. Work closely with farm staff and contractors to achieve production targets. Ensure machinery, labour and resources are effectively utilised. Procurement & Manufacturing Negotiate contracts with farmers for the growing and supply of raw materials. Source additional raw materials from the open market. Work alongside the manufacturing operation to ensure continuity of supply. Property Management Act as the first point of contact for tenants within the company's industrial property portfolio. Coordinate maintenance, repairs and tenant communications. Manage occupancy and ensure a high level of customer service. Events Assist in the planning, preparation and delivery of seasonal farm-based events. Coordinate operational activities to ensure successful event delivery. Work alongside the events team to maintain high visitor standards. Transport & Logistics Assist in overseeing the company's fleet of articulated lorries. Coordinate transport requirements across the business. Ensure compliance with transport legislation and operational standards. Leadership & Management Lead, motivate and manage staff across multiple business divisions. Develop effective working relationships with employees, customers, contractors and suppliers. Ensure clear communication across all departments. Identify operational improvements and implement practical solutions. Health & Safety Ensure compliance with all Health & Safety legislation across the business. Promote a strong safety culture throughout all operations. Maintain appropriate risk assessments, policies and procedures. Ensure all staff receive appropriate training and operate safely. About You The successful candidate will demonstrate: Previous experience in an operations management or senior management role. Strong people management and leadership skills. Experience within agriculture, farming or a related industry. Excellent organisational and planning abilities. A practical, proactive and solution-focused approach. Strong communication and negotiation skills. Commercial awareness and sound decision-making ability. Confidence managing multiple business activities simultaneously. A "can-do" attitude with the ability to ensure projects are completed effectively. Good IT and administrative skills. Desirable Experience Agricultural production or crop management. Feed, livestock or agricultural supply industries. Property or facilities management. Event operations. Transport and logistics management. Health & Safety management qualifications or experience. What We Offer A varied and rewarding senior management role. The opportunity to work across a unique and diverse business. A supportive, family-owned business environment. Competitive salary based on experience. Long-term career development opportunities. Company vehicle (if applicable). Pension scheme and other benefits. If you are an experienced manager who enjoys variety, thrives on responsibility and has the ability to bring people together to achieve results, we would like to hear from you. You can also apply for this role by clicking the Apply Button.
Aug 14, 2026
Full time
Operations Manager - Agriculture, Commercial & Events About EAF Group Ltd EAF Group Ltd is a diverse and growing business operating across agriculture, manufacturing, property, retail, transport and events throughout East Anglia and the South East. Our activities include: Wholesale animal feed distribution Operation of retail animal and pet feed outlets Production and packing of straw and grass-based animal feed and bedding products Growing 200ha of specialist grasses, along with pumpkins, tulips and other crops for our events Industrial property lettings Operation of a garden centre Management of a fleet of articulated lorries Delivery of seasonal farm-based events As our business continues to grow, we are seeking an experienced and highly motivated Operations Manager to oversee the day-to-day management of our diverse operations. The Role This is a varied, hands-on senior management position requiring a practical individual with excellent leadership, organisational and communication skills. Reporting directly to the Directors, you will be responsible for ensuring that all areas of the business operate efficiently, safely and profitably. The successful candidate will be proactive, commercially aware and capable of managing multiple projects and teams simultaneously. While you won't be expected to carry out every task yourself, you will be responsible for ensuring the work is completed to a high standard by the appropriate people. Key Responsibilities Animal Feed Business Oversee the day-to-day operation of the wholesale animal feed business and production facility. Manage stock, logistics and operational performance. With the support of our office, liaise with suppliers, customers and transport providers. Farming Operations Manage all agricultural activities including the production of grass, pumpkins, tulips, flowers and other crops. Plan and coordinate seasonal workloads. Work closely with farm staff and contractors to achieve production targets. Ensure machinery, labour and resources are effectively utilised. Procurement & Manufacturing Negotiate contracts with farmers for the growing and supply of raw materials. Source additional raw materials from the open market. Work alongside the manufacturing operation to ensure continuity of supply. Property Management Act as the first point of contact for tenants within the company's industrial property portfolio. Coordinate maintenance, repairs and tenant communications. Manage occupancy and ensure a high level of customer service. Events Assist in the planning, preparation and delivery of seasonal farm-based events. Coordinate operational activities to ensure successful event delivery. Work alongside the events team to maintain high visitor standards. Transport & Logistics Assist in overseeing the company's fleet of articulated lorries. Coordinate transport requirements across the business. Ensure compliance with transport legislation and operational standards. Leadership & Management Lead, motivate and manage staff across multiple business divisions. Develop effective working relationships with employees, customers, contractors and suppliers. Ensure clear communication across all departments. Identify operational improvements and implement practical solutions. Health & Safety Ensure compliance with all Health & Safety legislation across the business. Promote a strong safety culture throughout all operations. Maintain appropriate risk assessments, policies and procedures. Ensure all staff receive appropriate training and operate safely. About You The successful candidate will demonstrate: Previous experience in an operations management or senior management role. Strong people management and leadership skills. Experience within agriculture, farming or a related industry. Excellent organisational and planning abilities. A practical, proactive and solution-focused approach. Strong communication and negotiation skills. Commercial awareness and sound decision-making ability. Confidence managing multiple business activities simultaneously. A "can-do" attitude with the ability to ensure projects are completed effectively. Good IT and administrative skills. Desirable Experience Agricultural production or crop management. Feed, livestock or agricultural supply industries. Property or facilities management. Event operations. Transport and logistics management. Health & Safety management qualifications or experience. What We Offer A varied and rewarding senior management role. The opportunity to work across a unique and diverse business. A supportive, family-owned business environment. Competitive salary based on experience. Long-term career development opportunities. Company vehicle (if applicable). Pension scheme and other benefits. If you are an experienced manager who enjoys variety, thrives on responsibility and has the ability to bring people together to achieve results, we would like to hear from you. You can also apply for this role by clicking the Apply Button.
Paying up to £40k + Excellent Benefits - Our client, a well-established and highly respected health and social care organisation, is seeking an experienced HR Advisor Employee Relations to join their People Team based in Oldham. This is a newly created role, introduced as a result of the organisation's continued growth and expansion. Supporting a workforce of approximately 1,000 employees, you will play a pivotal role in ensuring managers receive expert HR guidance and employee relations support across a diverse range of services. This is an excellent opportunity for a hands-on HR professional with a strong background in employee relations, workplace investigations and employment law who is looking to make a genuine impact within a regulated care environment. Working within a Care Quality Commission (CQC) regulated environment, you will help ensure people management practices support safe, effective, and high-quality care by providing expert advice on complex employee relations matters, workplace investigations, safeguarding responsibilities, and regulatory compliance. If you have experience within health and social care, understand the importance of safeguarding and enjoy coaching managers through challenging employee relations cases, we would love to hear from you. THE ROLE Reporting into the HR Manager, you will take ownership of a varied and interesting employee relations caseload, providing practical advice and guidance to managers supporting approximately 1,000 employees across the organisation. Key responsibilities include: Managing and maintaining the employee investigations database, ensuring accurate records and effective case tracking Coaching and supporting operational managers throughout employee relations processes Scheduling, supporting, and attending fact-finding meetings Preparing investigation reports where required, presenting clear findings and recommendations Reviewing completed investigations to ensure legal compliance and preparing risk assessments to support senior management decision-making Delivering training and coaching to managers on employee relations processes and best practice Monitoring investigation timescales to ensure cases are progressed and concluded promptly Advising managers on disciplinary, grievance, capability, absence management, and other employee relations matters Supporting the ongoing development of HR policies, procedures, and best practice THE PERSON We are looking for someone who has: Significant HR experience within the health and social care sector, ideally within a Care Quality Commission (CQC) regulated organisation A sound understanding of the Care Quality Commission (CQC) Fundamental Standards, safeguarding legislation, the Mental Capacity Act 2005, and the legislative framework governing regulated care services An understanding of how effective employee relations, robust investigations and sound HR practices contribute to regulatory compliance, safe services, and positive inspection outcomes A driving licence is essential as you will travel to other sites in the Northwest A sound understanding of Safeguarding legislation, the Mental Capacity Act 2005, and the legislative framework governing regulated care services Extensive experience managing complex employee relations cases and workplace investigations Up-to-date knowledge of UK employment law and HR best practice Strong coaching and stakeholder management skills, with the confidence to influence managers at all levels Excellent report writing, analytical and organisational skills The ability to identify organisational risk and provide balanced, commercially sound recommendations A CIPD Level 5 qualification (or equivalent experience). CIPD Level 7 would be advantageous BENEFITS Our client recognises the importance of investing in their people and offers an excellent benefits package, including: 25 days holiday plus the bank holidays, increasing with service, plus the option to buy additional leave Annual salary reviews and enhanced pay for Bank Holidays and qualifying shifts Company pension scheme Comprehensive Employee Assistance Programme with health and wellbeing support, including GP access Ongoing professional development, including apprenticeships, leadership programmes and structured training Employee referral scheme Employee recognition events, awards, and celebration days Free parking This is an exciting opportunity to join a successful and growing organisation at a pivotal stage in its journey. As this is a newly created role, you will have the opportunity to shape the position, influence employee relations best practice and support managers across services regulated by the Care Quality Commission (CQC). Your work will play an important role in promoting safe, compliant, and high-quality care for the people the organisation supports while contributing to the continued success of a workforce of around 1,000 employees. If you are an experienced HR professional with a passion for employee relations and a background in health and social care, we would love to hear from you Please note that we can only consider applications from candidates who have the right to work in the UK and do not require sponsorship, either now or in the future.
Aug 14, 2026
Full time
Paying up to £40k + Excellent Benefits - Our client, a well-established and highly respected health and social care organisation, is seeking an experienced HR Advisor Employee Relations to join their People Team based in Oldham. This is a newly created role, introduced as a result of the organisation's continued growth and expansion. Supporting a workforce of approximately 1,000 employees, you will play a pivotal role in ensuring managers receive expert HR guidance and employee relations support across a diverse range of services. This is an excellent opportunity for a hands-on HR professional with a strong background in employee relations, workplace investigations and employment law who is looking to make a genuine impact within a regulated care environment. Working within a Care Quality Commission (CQC) regulated environment, you will help ensure people management practices support safe, effective, and high-quality care by providing expert advice on complex employee relations matters, workplace investigations, safeguarding responsibilities, and regulatory compliance. If you have experience within health and social care, understand the importance of safeguarding and enjoy coaching managers through challenging employee relations cases, we would love to hear from you. THE ROLE Reporting into the HR Manager, you will take ownership of a varied and interesting employee relations caseload, providing practical advice and guidance to managers supporting approximately 1,000 employees across the organisation. Key responsibilities include: Managing and maintaining the employee investigations database, ensuring accurate records and effective case tracking Coaching and supporting operational managers throughout employee relations processes Scheduling, supporting, and attending fact-finding meetings Preparing investigation reports where required, presenting clear findings and recommendations Reviewing completed investigations to ensure legal compliance and preparing risk assessments to support senior management decision-making Delivering training and coaching to managers on employee relations processes and best practice Monitoring investigation timescales to ensure cases are progressed and concluded promptly Advising managers on disciplinary, grievance, capability, absence management, and other employee relations matters Supporting the ongoing development of HR policies, procedures, and best practice THE PERSON We are looking for someone who has: Significant HR experience within the health and social care sector, ideally within a Care Quality Commission (CQC) regulated organisation A sound understanding of the Care Quality Commission (CQC) Fundamental Standards, safeguarding legislation, the Mental Capacity Act 2005, and the legislative framework governing regulated care services An understanding of how effective employee relations, robust investigations and sound HR practices contribute to regulatory compliance, safe services, and positive inspection outcomes A driving licence is essential as you will travel to other sites in the Northwest A sound understanding of Safeguarding legislation, the Mental Capacity Act 2005, and the legislative framework governing regulated care services Extensive experience managing complex employee relations cases and workplace investigations Up-to-date knowledge of UK employment law and HR best practice Strong coaching and stakeholder management skills, with the confidence to influence managers at all levels Excellent report writing, analytical and organisational skills The ability to identify organisational risk and provide balanced, commercially sound recommendations A CIPD Level 5 qualification (or equivalent experience). CIPD Level 7 would be advantageous BENEFITS Our client recognises the importance of investing in their people and offers an excellent benefits package, including: 25 days holiday plus the bank holidays, increasing with service, plus the option to buy additional leave Annual salary reviews and enhanced pay for Bank Holidays and qualifying shifts Company pension scheme Comprehensive Employee Assistance Programme with health and wellbeing support, including GP access Ongoing professional development, including apprenticeships, leadership programmes and structured training Employee referral scheme Employee recognition events, awards, and celebration days Free parking This is an exciting opportunity to join a successful and growing organisation at a pivotal stage in its journey. As this is a newly created role, you will have the opportunity to shape the position, influence employee relations best practice and support managers across services regulated by the Care Quality Commission (CQC). Your work will play an important role in promoting safe, compliant, and high-quality care for the people the organisation supports while contributing to the continued success of a workforce of around 1,000 employees. If you are an experienced HR professional with a passion for employee relations and a background in health and social care, we would love to hear from you Please note that we can only consider applications from candidates who have the right to work in the UK and do not require sponsorship, either now or in the future.
As a Senior National Account Manager in the Environmental Services/ Recycling & Waste Management sector, you'll focus on managing key accounts and fostering strong client relationships. Your role will help drive sales and ensure customers receive the best solutions to meet their needs. Client Details A leading provider of recycling technology and sustainability solutions, supporting major retailers and operators with infrastructure that enables circular economy initiatives and regulatory compliance. Description Manage and develop relationships with key strategic accounts. Lead commercial negotiations, contract renewals, and account growth initiatives. Develop and implement account strategies aligned to business objectives. Identify opportunities to increase revenue, customer retention, and market share. Act as the senior escalation point for customer and commercial matters. Prepare and deliver account reviews, forecasts, and performance reports. Build strong relationships with senior stakeholders and decision-makers. Support and mentor colleagues within the account management team. Monitor market activity and provide commercial insight to the wider business. Collaborate with internal teams to ensure excellent customer outcomes. Represent the business at customer meetings, events, and industry forums. Ensure all activities are delivered in line with company policies and values. Profile A successful Senior National Account Manager should have: Proven success in a Senior National Account Manager, Key Account Director, or similar strategic commercial leadership role, ideally within retail equipment, FMCG, manufacturing, or a complex B2B solutions environment. Demonstrable experience managing and developing large, multi-site national accounts, with responsibility for senior-level negotiations, commercial partnerships, and long-term contractual agreements. Strong commercial and financial acumen, with the ability to identify growth opportunities, build compelling business cases, and negotiate high-value commercial agreements. Track record of influencing and building trusted relationships with senior stakeholders, including Director, Executive, and Board-level decision-makers. Strategic and forward-thinking approach to account management, with the ability to develop and implement long-term account growth strategies aligned to client and business objectives. Excellent communication, presentation, and reporting skills, capable of delivering impactful messages to both internal and external audiences. Highly organised and self-motivated, with the ability to effectively manage multiple priorities and a portfolio of complex, high-value accounts with minimal supervision. Results-driven with a strong focus on client retention, revenue growth, and delivering exceptional customer outcomes. Full UK driving licence and flexibility to travel nationally on a regular basis, including occasional overnight stays where required. Job Offer Competitive salary between £50,000 and £60,000, dependent on the level of experience. Commission/bonus structure Company vehicle or car allowance 25 days holiday plus public holidays Pension scheme A senior, high-visibility strategic role to manage and grow key national accounts. If you're interested in this role, apply now. People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.
Aug 14, 2026
Full time
As a Senior National Account Manager in the Environmental Services/ Recycling & Waste Management sector, you'll focus on managing key accounts and fostering strong client relationships. Your role will help drive sales and ensure customers receive the best solutions to meet their needs. Client Details A leading provider of recycling technology and sustainability solutions, supporting major retailers and operators with infrastructure that enables circular economy initiatives and regulatory compliance. Description Manage and develop relationships with key strategic accounts. Lead commercial negotiations, contract renewals, and account growth initiatives. Develop and implement account strategies aligned to business objectives. Identify opportunities to increase revenue, customer retention, and market share. Act as the senior escalation point for customer and commercial matters. Prepare and deliver account reviews, forecasts, and performance reports. Build strong relationships with senior stakeholders and decision-makers. Support and mentor colleagues within the account management team. Monitor market activity and provide commercial insight to the wider business. Collaborate with internal teams to ensure excellent customer outcomes. Represent the business at customer meetings, events, and industry forums. Ensure all activities are delivered in line with company policies and values. Profile A successful Senior National Account Manager should have: Proven success in a Senior National Account Manager, Key Account Director, or similar strategic commercial leadership role, ideally within retail equipment, FMCG, manufacturing, or a complex B2B solutions environment. Demonstrable experience managing and developing large, multi-site national accounts, with responsibility for senior-level negotiations, commercial partnerships, and long-term contractual agreements. Strong commercial and financial acumen, with the ability to identify growth opportunities, build compelling business cases, and negotiate high-value commercial agreements. Track record of influencing and building trusted relationships with senior stakeholders, including Director, Executive, and Board-level decision-makers. Strategic and forward-thinking approach to account management, with the ability to develop and implement long-term account growth strategies aligned to client and business objectives. Excellent communication, presentation, and reporting skills, capable of delivering impactful messages to both internal and external audiences. Highly organised and self-motivated, with the ability to effectively manage multiple priorities and a portfolio of complex, high-value accounts with minimal supervision. Results-driven with a strong focus on client retention, revenue growth, and delivering exceptional customer outcomes. Full UK driving licence and flexibility to travel nationally on a regular basis, including occasional overnight stays where required. Job Offer Competitive salary between £50,000 and £60,000, dependent on the level of experience. Commission/bonus structure Company vehicle or car allowance 25 days holiday plus public holidays Pension scheme A senior, high-visibility strategic role to manage and grow key national accounts. If you're interested in this role, apply now. People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.
Quality Manager About the Role We are seeking an experienced Quality Manager to lead and develop the Quality function within a fast-paced manufacturing environment. This is a senior leadership position responsible for driving quality excellence, maintaining quality management systems, ensuring customer satisfaction, and fostering a culture of continuous improvement across the site. The successful candidate will play a key role in shaping and executing the site's quality strategy, ensuring products consistently meet customer expectations and regulatory requirements while supporting wider business objectives. Key Responsibilities Quality Leadership & Strategy Lead the site's Quality function, developing and implementing quality strategies aligned with business goals. Champion a culture of quality ownership throughout the organisation. Drive continuous improvement initiatives to enhance product quality, operational performance, and customer satisfaction. Contribute as a member of the site Leadership Team, supporting strategic business development and operational excellence. Quality Management Systems Maintain and continually improve the site's ISO 9001 Quality Management System. Ensure all compliance audits, procedural reviews, and internal audits are conducted according to agreed schedules. Oversee calibration and compliance requirements for laboratory and testing equipment. Lead investigations into quality issues and ensure robust corrective and preventative actions are implemented and sustained. Customer & Supplier Quality Act as the escalation point for customer and supplier quality concerns and non-conformances. Manage the customer complaints process, ensuring timely investigation, communication, and resolution. Develop strong relationships with customers and suppliers to support quality performance and continuous improvement. Drive improvements aimed at reducing customer complaints year-on-year. Operational Quality Support Ensure effective quality control support across production, raw materials, and work-in-progress activities. Authorise product quarantine and corrective actions where required. Work closely with Operations, Engineering, Technical, and Continuous Improvement teams to identify and implement process improvements. Team Leadership & Development Lead, develop, and motivate the Quality team to achieve operational and strategic objectives. Identify training, coaching, and development needs to build capability across the function. Ensure adequate resource planning and workforce capability to meet business requirements. Facilitate regular quality review meetings to share knowledge, drive accountability, and promote best practices. Skills & Experience Essential Proven experience in a senior Quality Management role within a manufacturing environment. Strong understanding of Quality Management principles, methodologies, and best practices. Extensive experience managing ISO 9001 Quality Management Systems. Demonstrable success in leading quality improvement initiatives and embedding a quality-focused culture. Excellent problem-solving and analytical abilities. Experience managing customer and supplier quality issues. Project management and process improvement experience. Desirable Experience working within highly regulated manufacturing environments. Applicants must have the ability to pass Security Clearance and have been Resident in the UK for 5 Years or more.
Aug 14, 2026
Full time
Quality Manager About the Role We are seeking an experienced Quality Manager to lead and develop the Quality function within a fast-paced manufacturing environment. This is a senior leadership position responsible for driving quality excellence, maintaining quality management systems, ensuring customer satisfaction, and fostering a culture of continuous improvement across the site. The successful candidate will play a key role in shaping and executing the site's quality strategy, ensuring products consistently meet customer expectations and regulatory requirements while supporting wider business objectives. Key Responsibilities Quality Leadership & Strategy Lead the site's Quality function, developing and implementing quality strategies aligned with business goals. Champion a culture of quality ownership throughout the organisation. Drive continuous improvement initiatives to enhance product quality, operational performance, and customer satisfaction. Contribute as a member of the site Leadership Team, supporting strategic business development and operational excellence. Quality Management Systems Maintain and continually improve the site's ISO 9001 Quality Management System. Ensure all compliance audits, procedural reviews, and internal audits are conducted according to agreed schedules. Oversee calibration and compliance requirements for laboratory and testing equipment. Lead investigations into quality issues and ensure robust corrective and preventative actions are implemented and sustained. Customer & Supplier Quality Act as the escalation point for customer and supplier quality concerns and non-conformances. Manage the customer complaints process, ensuring timely investigation, communication, and resolution. Develop strong relationships with customers and suppliers to support quality performance and continuous improvement. Drive improvements aimed at reducing customer complaints year-on-year. Operational Quality Support Ensure effective quality control support across production, raw materials, and work-in-progress activities. Authorise product quarantine and corrective actions where required. Work closely with Operations, Engineering, Technical, and Continuous Improvement teams to identify and implement process improvements. Team Leadership & Development Lead, develop, and motivate the Quality team to achieve operational and strategic objectives. Identify training, coaching, and development needs to build capability across the function. Ensure adequate resource planning and workforce capability to meet business requirements. Facilitate regular quality review meetings to share knowledge, drive accountability, and promote best practices. Skills & Experience Essential Proven experience in a senior Quality Management role within a manufacturing environment. Strong understanding of Quality Management principles, methodologies, and best practices. Extensive experience managing ISO 9001 Quality Management Systems. Demonstrable success in leading quality improvement initiatives and embedding a quality-focused culture. Excellent problem-solving and analytical abilities. Experience managing customer and supplier quality issues. Project management and process improvement experience. Desirable Experience working within highly regulated manufacturing environments. Applicants must have the ability to pass Security Clearance and have been Resident in the UK for 5 Years or more.
We're working with a growing, people-focused business in Bournemouth, to recruit a Finance Manager into a key position within their team. This is a great opportunity for a Finance Manager, Management Accountant or Senior Accountant looking to step into a broad, hands-on leadership role. The Role As Finance Manager, you'll be responsible for keeping the finance operation running smoothly day to day, while also supporting senior leadership with accurate reporting and insight. You'll manage a small team and act as the go-to person for all things finance, ensuring processes are efficient, deadlines are met and the business has clear visibility of its financial performance. Finance Manager key responsibilities: Overseeing the day-to-day running of the finance function Managing and developing a small finance team Ensuring accurate and timely monthly reporting Monitoring cashflow, payments and income collection Maintaining strong financial controls and compliance Supporting payroll, supplier payments, and reconciliations Partnering with senior stakeholders across the business Contributing to budgeting, forecasting, and ongoing improvements Skills & Experience Required: You'll be a confident and organised finance professional who enjoys working in a fast-paced environment and taking ownership of your remit. We're looking for someone who: Proven experience as a Finance Manager, Senior Accountant or similar Strong knowledge of management accounts and financial reporting Experience managing or mentoring finance staff Excellent organisational and time management skills Strong communication and stakeholder management ability A proactive and commercially aware mindset What's in It for You A genuinely varied role with real responsibility A supportive, collaborative working culture Opportunity to shape processes and add value Career development as the business continues to grow If you're searching for Finance Manager jobs in Bournemouth that offer real ownership, team management, and career progression, this could be the ideal next move. You are required to be eligible to work in the UK full time without restriction. Due to the high volume of applications, we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days, please assume that on this occasion your application has not been successful.
Aug 14, 2026
Full time
We're working with a growing, people-focused business in Bournemouth, to recruit a Finance Manager into a key position within their team. This is a great opportunity for a Finance Manager, Management Accountant or Senior Accountant looking to step into a broad, hands-on leadership role. The Role As Finance Manager, you'll be responsible for keeping the finance operation running smoothly day to day, while also supporting senior leadership with accurate reporting and insight. You'll manage a small team and act as the go-to person for all things finance, ensuring processes are efficient, deadlines are met and the business has clear visibility of its financial performance. Finance Manager key responsibilities: Overseeing the day-to-day running of the finance function Managing and developing a small finance team Ensuring accurate and timely monthly reporting Monitoring cashflow, payments and income collection Maintaining strong financial controls and compliance Supporting payroll, supplier payments, and reconciliations Partnering with senior stakeholders across the business Contributing to budgeting, forecasting, and ongoing improvements Skills & Experience Required: You'll be a confident and organised finance professional who enjoys working in a fast-paced environment and taking ownership of your remit. We're looking for someone who: Proven experience as a Finance Manager, Senior Accountant or similar Strong knowledge of management accounts and financial reporting Experience managing or mentoring finance staff Excellent organisational and time management skills Strong communication and stakeholder management ability A proactive and commercially aware mindset What's in It for You A genuinely varied role with real responsibility A supportive, collaborative working culture Opportunity to shape processes and add value Career development as the business continues to grow If you're searching for Finance Manager jobs in Bournemouth that offer real ownership, team management, and career progression, this could be the ideal next move. You are required to be eligible to work in the UK full time without restriction. Due to the high volume of applications, we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days, please assume that on this occasion your application has not been successful.
About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. With a strong commitment to user-centred design and agile delivery, we continue to build innovative digital services that truly make a difference. Overview: We are seeking a seasoned Data Lead to define and deliver a comprehensive data strategy for large-scale, citizen-facing services used by millions. This role involves assessing current data capabilities, defining a future vision, and architecting a roadmap to achieve it-while building and leading the team required to deliver. Key Responsibilities: Data Strategy & Governance Lead the end-to-end data strategy across services Assess current ( as-is ) and future ( to-be ) states of data platforms and pipelines Develop a short- to medium-term strategic roadmap aligned with broader organisational and government data strategies Define and implement policies, standards, and governance frameworks for secure and scalable data services Technical Leadership & Architecture Select and evolve data engineering tools, frameworks, and methodologies Ensure alignment with enterprise architecture and technical strategies Lead delivery of complex data engineering initiatives across multiple systems Design solutions balancing functional and non-functional requirements Team Design & Delivery Define optimal team structure, including roles, skills, and capacity Build and lead multidisciplinary data teams (engineers, analysts, data scientists) Mentor and guide team members to ensure high-quality delivery Oversee implementation of data platforms, pipelines, and analytical models Standards, Compliance & Quality Ensure adherence to data governance, security, and compliance standards Embed data quality, lineage, and protection practices across systems Contribute to enterprise-wide data policies and regulatory compliance Required Experience & Skills: 10+ years of experience in data engineering, data science, or analytics Proven experience defining and executing data strategies in complex organisations Strong expertise in cloud-based data platforms (AWS preferred) Experience with modern ETL/ELT tools and data pipeline frameworks Solid understanding of data modelling, warehousing, and transformation best practices Experience across the data science/ML life cycle from prototype to production Experience working in public sector or regulated environments, with knowledge of GDPR and related standards Strong communication and stakeholder management skills, including engaging senior stakeholders Proven leadership, mentoring, and team-building capabilities Tech Stack: Google Analytics Google BigQuery Looker Studio Google Tag Manager Desirable Experience: Experience in public sector or citizen services (eg, benefits systems) Exposure to government frameworks or large-scale transformation programmes Security clearance (BPSS, SC, or DV) or willingness to obtain Diversity & Inclusion At Scrumconnect Consulting, we believe that diversity drives innovation. We are committed to creating an inclusive environment where every individual is respected, valued, and supported. We welcome applications from candidates of all backgrounds and experiences, and we actively encourage applications from women, people with disabilities, underrepresented communities, and those seeking flexible working arrangements.
Aug 14, 2026
Full time
About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. With a strong commitment to user-centred design and agile delivery, we continue to build innovative digital services that truly make a difference. Overview: We are seeking a seasoned Data Lead to define and deliver a comprehensive data strategy for large-scale, citizen-facing services used by millions. This role involves assessing current data capabilities, defining a future vision, and architecting a roadmap to achieve it-while building and leading the team required to deliver. Key Responsibilities: Data Strategy & Governance Lead the end-to-end data strategy across services Assess current ( as-is ) and future ( to-be ) states of data platforms and pipelines Develop a short- to medium-term strategic roadmap aligned with broader organisational and government data strategies Define and implement policies, standards, and governance frameworks for secure and scalable data services Technical Leadership & Architecture Select and evolve data engineering tools, frameworks, and methodologies Ensure alignment with enterprise architecture and technical strategies Lead delivery of complex data engineering initiatives across multiple systems Design solutions balancing functional and non-functional requirements Team Design & Delivery Define optimal team structure, including roles, skills, and capacity Build and lead multidisciplinary data teams (engineers, analysts, data scientists) Mentor and guide team members to ensure high-quality delivery Oversee implementation of data platforms, pipelines, and analytical models Standards, Compliance & Quality Ensure adherence to data governance, security, and compliance standards Embed data quality, lineage, and protection practices across systems Contribute to enterprise-wide data policies and regulatory compliance Required Experience & Skills: 10+ years of experience in data engineering, data science, or analytics Proven experience defining and executing data strategies in complex organisations Strong expertise in cloud-based data platforms (AWS preferred) Experience with modern ETL/ELT tools and data pipeline frameworks Solid understanding of data modelling, warehousing, and transformation best practices Experience across the data science/ML life cycle from prototype to production Experience working in public sector or regulated environments, with knowledge of GDPR and related standards Strong communication and stakeholder management skills, including engaging senior stakeholders Proven leadership, mentoring, and team-building capabilities Tech Stack: Google Analytics Google BigQuery Looker Studio Google Tag Manager Desirable Experience: Experience in public sector or citizen services (eg, benefits systems) Exposure to government frameworks or large-scale transformation programmes Security clearance (BPSS, SC, or DV) or willingness to obtain Diversity & Inclusion At Scrumconnect Consulting, we believe that diversity drives innovation. We are committed to creating an inclusive environment where every individual is respected, valued, and supported. We welcome applications from candidates of all backgrounds and experiences, and we actively encourage applications from women, people with disabilities, underrepresented communities, and those seeking flexible working arrangements.
Health & Safety Manager - London/Surrey (Hybrid) - £65,000 We are supporting a leading global technology and consulting organisation that is delivering a major Transport project and is looking for an experienced Health, Safety & Environment (SHE) Manager to join the team. This is a senior role responsible for leading all Safety, Health and Environmental activities across the project, ensuring compliance with UK legislation, contractual requirements and the organisation's SHE framework. What You'll Be Doing Develop, implement and maintain project SHE Management Plans and associated SHE deliverables. Ensure compliance with the Health & Safety at Work Act 1974, CDM Regulations, environmental legislation and contractual requirements. Lead and manage the SHE team, providing coaching, direction and performance oversight. Act as the primary SHE contact for the client, attending coordination meetings, audits, safety reviews and workshops. Oversee SHE documentation including risk assessments, RAMS, reports and evidence required by internal and external stakeholders. Maintain SHE records in accordance with ISO 45001 and ISO 14001. Lead safety risk identification, assessment, mitigation and tracking across project workstreams. Lead incident investigations, root-cause analysis and corrective/preventive actions. Identify and deliver SHE training and awareness initiatives, including inductions and toolbox talks. Work closely with project stakeholders and subcontractors to promote a strong, proactive safety culture. What We're Looking For We're looking for an experienced SHE professional with strong knowledge of UK health, safety and environmental requirements, ideally gained within transport, rail or similarly regulated environments. You'll ideally have: A relevant bachelor's degree in Occupational Health & Safety, Environmental Science, Engineering, Construction or a related discipline. Extensive experience in SHE management, ideally within TfL, Network Rail or a similar transport/rail environment. NEBOSH General Certificate as a minimum; NEBOSH Diploma would be advantageous. An environmental qualification such as an IEMA Certificate or above, or significant environmental management experience. Strong knowledge of UK SHE legislation and CDM Regulations. Excellent stakeholder management and communication skills. Strong organisational skills and exceptional attention to detail. The ability to manage competing priorities and operate effectively under pressure. A strong understanding of governance frameworks and UK compliance standards. Desirable Experience Experience in any of the following would be highly beneficial: Health, Safety & Quality within the rail industry. LUL Contract QUENSH. Network Rail safety contract requirements. Rail Group Standards. LinkUp Core Audit experience. Health & Safety Manager - London/Surrey (Hybrid) - £65,000
Aug 14, 2026
Full time
Health & Safety Manager - London/Surrey (Hybrid) - £65,000 We are supporting a leading global technology and consulting organisation that is delivering a major Transport project and is looking for an experienced Health, Safety & Environment (SHE) Manager to join the team. This is a senior role responsible for leading all Safety, Health and Environmental activities across the project, ensuring compliance with UK legislation, contractual requirements and the organisation's SHE framework. What You'll Be Doing Develop, implement and maintain project SHE Management Plans and associated SHE deliverables. Ensure compliance with the Health & Safety at Work Act 1974, CDM Regulations, environmental legislation and contractual requirements. Lead and manage the SHE team, providing coaching, direction and performance oversight. Act as the primary SHE contact for the client, attending coordination meetings, audits, safety reviews and workshops. Oversee SHE documentation including risk assessments, RAMS, reports and evidence required by internal and external stakeholders. Maintain SHE records in accordance with ISO 45001 and ISO 14001. Lead safety risk identification, assessment, mitigation and tracking across project workstreams. Lead incident investigations, root-cause analysis and corrective/preventive actions. Identify and deliver SHE training and awareness initiatives, including inductions and toolbox talks. Work closely with project stakeholders and subcontractors to promote a strong, proactive safety culture. What We're Looking For We're looking for an experienced SHE professional with strong knowledge of UK health, safety and environmental requirements, ideally gained within transport, rail or similarly regulated environments. You'll ideally have: A relevant bachelor's degree in Occupational Health & Safety, Environmental Science, Engineering, Construction or a related discipline. Extensive experience in SHE management, ideally within TfL, Network Rail or a similar transport/rail environment. NEBOSH General Certificate as a minimum; NEBOSH Diploma would be advantageous. An environmental qualification such as an IEMA Certificate or above, or significant environmental management experience. Strong knowledge of UK SHE legislation and CDM Regulations. Excellent stakeholder management and communication skills. Strong organisational skills and exceptional attention to detail. The ability to manage competing priorities and operate effectively under pressure. A strong understanding of governance frameworks and UK compliance standards. Desirable Experience Experience in any of the following would be highly beneficial: Health, Safety & Quality within the rail industry. LUL Contract QUENSH. Network Rail safety contract requirements. Rail Group Standards. LinkUp Core Audit experience. Health & Safety Manager - London/Surrey (Hybrid) - £65,000
Hyperion Partners are delighted to be working in partnership with a leading London-based Housing Association to recruit an experienced Contract Manager (Operations) . This is an excellent opportunity for a commercially minded contract management professional who enjoys improving service delivery, managing supplier performance, and ensuring contracts deliver real value. If you thrive in an operational environment where relationships, governance and accountability are key, we'd love to hear from you. The Opportunity This is not a construction or project delivery role. Instead, you'll be responsible for ensuring operational service contracts perform as intended, suppliers deliver on their contractual commitments, and residents receive consistently high-quality services. Working closely with internal stakeholders, contractors and external partners, you'll oversee contract performance, monitor compliance, manage risk and drive continuous improvement across a diverse operational portfolio. You'll play a key role in ensuring contractual obligations are translated into effective day-to-day service delivery while providing assurance to senior leadership that services are performing to the required standards. Key Responsibilities Manage operational service contracts throughout their lifecycle. Monitor supplier performance against KPIs, SLAs and contractual obligations. Build strong relationships with contractors, service providers, local authorities and internal stakeholders. Identify service failures and contractual risks, implementing corrective action where required. Carry out contract audits, compliance reviews and governance activities. Investigate contract breaches and ensure issues are resolved effectively. Manage contract variations, extensions and change control processes. Produce clear and insightful performance reports for senior leadership. Support continuous improvement by reviewing contract management processes and identifying efficiencies. Ensure contracts consistently deliver value for money while maintaining high-quality services for residents. About You We're looking for someone who can confidently hold suppliers to account whilst building positive, collaborative relationships. You'll be able to interpret contractual requirements, challenge poor performance where necessary, and work with operational teams to deliver practical solutions. You'll ideally have experience within a Housing Association, Local Authority, Facilities Management, Healthcare, Student Accommodation or another service-led environment. Essential Experience Proven experience managing operational service contracts. Strong knowledge of supplier and contractor performance management. Experience monitoring KPIs, SLAs and service performance. Excellent stakeholder management and relationship-building skills. Strong understanding of contract compliance and governance. Experience carrying out audits and managing contractual risk. Ability to investigate service failures and implement corrective actions. Excellent communication and reporting skills, with confidence presenting information to senior stakeholders. Strong analytical and problem-solving abilities. What's in it for You? Join a respected Housing Association making a genuine difference to communities across London. Hybrid working with an excellent work-life balance. Opportunity to influence contract performance across a large operational portfolio. Work closely with senior leadership and play a key role in improving services for residents. Competitive salary and comprehensive benefits package. Long-term career development within a progressive organisation. If you're an experienced Contract Manager who enjoys improving operational performance, building strong supplier relationships and ensuring contracts deliver outstanding services, we'd love to hear from you. Apply today or contact Hyperion Partners for a confidential discussion.
Aug 14, 2026
Seasonal
Hyperion Partners are delighted to be working in partnership with a leading London-based Housing Association to recruit an experienced Contract Manager (Operations) . This is an excellent opportunity for a commercially minded contract management professional who enjoys improving service delivery, managing supplier performance, and ensuring contracts deliver real value. If you thrive in an operational environment where relationships, governance and accountability are key, we'd love to hear from you. The Opportunity This is not a construction or project delivery role. Instead, you'll be responsible for ensuring operational service contracts perform as intended, suppliers deliver on their contractual commitments, and residents receive consistently high-quality services. Working closely with internal stakeholders, contractors and external partners, you'll oversee contract performance, monitor compliance, manage risk and drive continuous improvement across a diverse operational portfolio. You'll play a key role in ensuring contractual obligations are translated into effective day-to-day service delivery while providing assurance to senior leadership that services are performing to the required standards. Key Responsibilities Manage operational service contracts throughout their lifecycle. Monitor supplier performance against KPIs, SLAs and contractual obligations. Build strong relationships with contractors, service providers, local authorities and internal stakeholders. Identify service failures and contractual risks, implementing corrective action where required. Carry out contract audits, compliance reviews and governance activities. Investigate contract breaches and ensure issues are resolved effectively. Manage contract variations, extensions and change control processes. Produce clear and insightful performance reports for senior leadership. Support continuous improvement by reviewing contract management processes and identifying efficiencies. Ensure contracts consistently deliver value for money while maintaining high-quality services for residents. About You We're looking for someone who can confidently hold suppliers to account whilst building positive, collaborative relationships. You'll be able to interpret contractual requirements, challenge poor performance where necessary, and work with operational teams to deliver practical solutions. You'll ideally have experience within a Housing Association, Local Authority, Facilities Management, Healthcare, Student Accommodation or another service-led environment. Essential Experience Proven experience managing operational service contracts. Strong knowledge of supplier and contractor performance management. Experience monitoring KPIs, SLAs and service performance. Excellent stakeholder management and relationship-building skills. Strong understanding of contract compliance and governance. Experience carrying out audits and managing contractual risk. Ability to investigate service failures and implement corrective actions. Excellent communication and reporting skills, with confidence presenting information to senior stakeholders. Strong analytical and problem-solving abilities. What's in it for You? Join a respected Housing Association making a genuine difference to communities across London. Hybrid working with an excellent work-life balance. Opportunity to influence contract performance across a large operational portfolio. Work closely with senior leadership and play a key role in improving services for residents. Competitive salary and comprehensive benefits package. Long-term career development within a progressive organisation. If you're an experienced Contract Manager who enjoys improving operational performance, building strong supplier relationships and ensuring contracts deliver outstanding services, we'd love to hear from you. Apply today or contact Hyperion Partners for a confidential discussion.
