Senior Google Cloud Architect Shape the Future of AI & Data with Us At Datatonic, we are Google Cloud's premier partner in AI, driving transformation for world-class businesses. We push the boundaries of technology with expertise in machine learning, data engineering, and analytics on Google Cloud Platform. By partnering with us, clients future-proof their operations, unlock actionable insights, and stay ahead of the curve in a rapidly evolving world. Your Mission As Senior Google Cloud Architect , you will shape the architecture for key projects. You'll be engaging with our customers and prospects to provide pre & post sales architectural advice and thought leadership for machine learning, analytics, and data migration projects. In addition to that, you will be helping us to build out the architectural side of our next-generation ai products. This is an excellent opportunity for an experienced professional in cloud technologies who would like to work as part of a team of experts in the fields of AI and data, as a subject matter expert in solution/cloud architecture. The role is customer-facing, working closely with business and technical influencers, and will require a background in Computer Science. Successful candidates will bring multiple years' experience with cloud platforms like Google Cloud or AWS. Ideally, you'll have served as an SME in designing and migrating applications to live in the cloud, working with complex cloud deployments, and being adept at the design and implementation of complex platforms. What You'll Do Innovative Technology Work: Utilise cutting-edge, scalable cloud and data processing technologies to develop advanced solutions for customers. Project Leadership: Oversee the design and implementation of enterprise-scale Data and AI projects. Technical Thought Leadership: Introduce innovative ideas and approaches to enhance Datatonic's capabilities and methodologies. Team and Architecture Development: Shape the architecture team and mentor team members while promoting technical excellence. Sales Support: Collaborate with sales teams to provide technical expertise during client engagements and help scope solutions for challenging requirements. Solution Development: Partner with GTM teams to create and refine new market-ready solutions with a focus on technical leadership and governance. Customer Engagement: Conduct architecture reviews for key clients, delivering actionable recommendations to senior stakeholders. Technical Best Practices: Define and embed best practices into project delivery, ensuring quality and consistency across initiatives. Knowledge Sharing: Contribute to Datatonic's internal knowledge base, including technical collateral and thought leadership materials. Agile Collaboration: Work in a dynamic, agile environment alongside data scientists, machine learning experts, data analysts, and data engineers. Tech Partner Collaboration: Collaborate closely with partners such as Google Cloud, Tableau, and Looker to leverage their technologies effectively. Mentorship and Leadership: Guide team members, fostering a culture of growth and innovation. What You'll Bring Educational Background: Bachelor's or Master's degree in Computer Science or a related technical discipline. Proven Expertise: Hands-on experience in designing and implementing large-scale big data cloud architectures. End-to-End Ownership: Demonstrated ability to manage projects from conception to completion, employing creative and practical solutions. Technical Prowess: Strong analytical skills with a focus on innovation and technical excellence. Effective Communication: Exceptional verbal and written communication skills, with an eye for detail and the ability to deliver authoritative presentations and proposals. Stakeholder Management: Skills in developing and maintaining relationships with key external stakeholders at various organizational levels. Pre-Sales Experience: Extensive experience in technical pre-sales, with the ability to champion and promote innovative, disruptive proposals. Holistic Cloud Expertise: Comprehensive knowledge of end-to-end production-grade cloud technologies, covering areas such as data, security, and networking. Container Technology Experience: Proficiency in working with container technologies and leveraging them effectively in projects. Programming Proficiency: Multiple years of experience in programming languages such as Python, Java, and SQL, with a focus on building scalable, high-performance code. Solution Delivery: Demonstrated experience in delivering scalable, robust, and high-performing solutions to meet business needs. Bonus Points If You Have: Certifications: Google Cloud or AWS Certified Solutions Architect certification. ETL and Data Pipeline Expertise: Experience with ETL tools and Hadoop-based technologies (e.g., Spark) and/or batch/streaming data pipelines such as Beam and Flink. Data Architecture: Proven ability in designing and building data lake and data warehouse solutions with technologies like BigQuery, Azure Synapse, Redshift, Oracle, Teradata, etc. Analytics Tools: Experience creating analytical products using tools such as Looker, Tableau, Data Studio, PowerBI, or Qlik. Agile Methodologies: Familiarity with Agile frameworks, including Scrum. Data Science Knowledge: Basic understanding of topics like machine learning, data mining, statistics, and data visualisation, with some practical experience preferred. Open-Source Contributions: History of contributions to open-source projects, showcasing collaboration and innovation. What's in It for You? We believe in empowering our team to thrive, with benefits including: Holiday : 25 days plus bank holidays (obviously!) Health Perks: 4500 kr per year Healthcare Allowance (paid monthly, after probation) Fitness & Wellbeing: Up to 5000 kr per year Wellness Allowance (payable on receipt of invoice) Hybrid Model: 1200 kr WFH Equipment Allowance (after probation) Learning & Growth: Access to platforms like Udemy to fuel your curiosity. Pension: Private Salary Sacrifice Pension available Why Datatonic? Join us to work alongside AI enthusiasts and data experts who are shaping tomorrow. At Datatonic, innovation isn't just encouraged - it's embedded in everything we do. If you're ready to inspire change and deliver value at the forefront of data and AI, we'd love to hear from you! Are you ready to make an impact? Apply now and take your career to the next level. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Aug 08, 2026
Full time
Senior Google Cloud Architect Shape the Future of AI & Data with Us At Datatonic, we are Google Cloud's premier partner in AI, driving transformation for world-class businesses. We push the boundaries of technology with expertise in machine learning, data engineering, and analytics on Google Cloud Platform. By partnering with us, clients future-proof their operations, unlock actionable insights, and stay ahead of the curve in a rapidly evolving world. Your Mission As Senior Google Cloud Architect , you will shape the architecture for key projects. You'll be engaging with our customers and prospects to provide pre & post sales architectural advice and thought leadership for machine learning, analytics, and data migration projects. In addition to that, you will be helping us to build out the architectural side of our next-generation ai products. This is an excellent opportunity for an experienced professional in cloud technologies who would like to work as part of a team of experts in the fields of AI and data, as a subject matter expert in solution/cloud architecture. The role is customer-facing, working closely with business and technical influencers, and will require a background in Computer Science. Successful candidates will bring multiple years' experience with cloud platforms like Google Cloud or AWS. Ideally, you'll have served as an SME in designing and migrating applications to live in the cloud, working with complex cloud deployments, and being adept at the design and implementation of complex platforms. What You'll Do Innovative Technology Work: Utilise cutting-edge, scalable cloud and data processing technologies to develop advanced solutions for customers. Project Leadership: Oversee the design and implementation of enterprise-scale Data and AI projects. Technical Thought Leadership: Introduce innovative ideas and approaches to enhance Datatonic's capabilities and methodologies. Team and Architecture Development: Shape the architecture team and mentor team members while promoting technical excellence. Sales Support: Collaborate with sales teams to provide technical expertise during client engagements and help scope solutions for challenging requirements. Solution Development: Partner with GTM teams to create and refine new market-ready solutions with a focus on technical leadership and governance. Customer Engagement: Conduct architecture reviews for key clients, delivering actionable recommendations to senior stakeholders. Technical Best Practices: Define and embed best practices into project delivery, ensuring quality and consistency across initiatives. Knowledge Sharing: Contribute to Datatonic's internal knowledge base, including technical collateral and thought leadership materials. Agile Collaboration: Work in a dynamic, agile environment alongside data scientists, machine learning experts, data analysts, and data engineers. Tech Partner Collaboration: Collaborate closely with partners such as Google Cloud, Tableau, and Looker to leverage their technologies effectively. Mentorship and Leadership: Guide team members, fostering a culture of growth and innovation. What You'll Bring Educational Background: Bachelor's or Master's degree in Computer Science or a related technical discipline. Proven Expertise: Hands-on experience in designing and implementing large-scale big data cloud architectures. End-to-End Ownership: Demonstrated ability to manage projects from conception to completion, employing creative and practical solutions. Technical Prowess: Strong analytical skills with a focus on innovation and technical excellence. Effective Communication: Exceptional verbal and written communication skills, with an eye for detail and the ability to deliver authoritative presentations and proposals. Stakeholder Management: Skills in developing and maintaining relationships with key external stakeholders at various organizational levels. Pre-Sales Experience: Extensive experience in technical pre-sales, with the ability to champion and promote innovative, disruptive proposals. Holistic Cloud Expertise: Comprehensive knowledge of end-to-end production-grade cloud technologies, covering areas such as data, security, and networking. Container Technology Experience: Proficiency in working with container technologies and leveraging them effectively in projects. Programming Proficiency: Multiple years of experience in programming languages such as Python, Java, and SQL, with a focus on building scalable, high-performance code. Solution Delivery: Demonstrated experience in delivering scalable, robust, and high-performing solutions to meet business needs. Bonus Points If You Have: Certifications: Google Cloud or AWS Certified Solutions Architect certification. ETL and Data Pipeline Expertise: Experience with ETL tools and Hadoop-based technologies (e.g., Spark) and/or batch/streaming data pipelines such as Beam and Flink. Data Architecture: Proven ability in designing and building data lake and data warehouse solutions with technologies like BigQuery, Azure Synapse, Redshift, Oracle, Teradata, etc. Analytics Tools: Experience creating analytical products using tools such as Looker, Tableau, Data Studio, PowerBI, or Qlik. Agile Methodologies: Familiarity with Agile frameworks, including Scrum. Data Science Knowledge: Basic understanding of topics like machine learning, data mining, statistics, and data visualisation, with some practical experience preferred. Open-Source Contributions: History of contributions to open-source projects, showcasing collaboration and innovation. What's in It for You? We believe in empowering our team to thrive, with benefits including: Holiday : 25 days plus bank holidays (obviously!) Health Perks: 4500 kr per year Healthcare Allowance (paid monthly, after probation) Fitness & Wellbeing: Up to 5000 kr per year Wellness Allowance (payable on receipt of invoice) Hybrid Model: 1200 kr WFH Equipment Allowance (after probation) Learning & Growth: Access to platforms like Udemy to fuel your curiosity. Pension: Private Salary Sacrifice Pension available Why Datatonic? Join us to work alongside AI enthusiasts and data experts who are shaping tomorrow. At Datatonic, innovation isn't just encouraged - it's embedded in everything we do. If you're ready to inspire change and deliver value at the forefront of data and AI, we'd love to hear from you! Are you ready to make an impact? Apply now and take your career to the next level. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
The purpose of role is to manage all regulatory reporting and regulatory compliance. This includes scanning for PRA/ FCA/ Bank of England changes and completing and reviewing returns and liaising with regulators. Key duties and responsibilities: Keep up to date with all regulatory changes and how they impact existing returns Lead Basel 3.1 transition project and provide required training. Lead Form PL implementation project (reporting w.e.f. 31/12/27) Drive automation of regulatory returns from source systems Work in partnership with senior managers across the Bank to update ICAAP, ILAAP, and RRP Attendance at Asset and Liability Committee and Risk Management Committee Monitor the capital and liquidity position and assess impact of asset growth and changes in liquidity profile Oversee and review weekly ILG, LCR, and NSFR forecasts and present results at funding meetings Update ICAAP, ILAAP, and RRP Lead the Bank of England, PRA, and FCA regulatory reporting, specifically the following returns: Own Funds, ALMM, MLAR, FINREP, LE, PRA110, FSA17, NSFR, LV001, PSD001 and PSD007 Assist with Group reporting, the production of the annual Statutory Accounts and Financial Statements Production of Pillar 3 schedules and oversight of BBSI reporting Work in partnership with other Finance team members and provide direction and review output on all regulatory work Work with the Senior Financial Modelling Analyst to automate returns, provide regulatory guidance, and build/ improve stress testing models Build solid working relationships with staff at all levels across the Bank and provide support as required Supervision of Regulatory and Management Accountant To provide regulatory input to any process or product development across the Bank to ensure appropriate process design, implementation and execution Ensure compliance with the statutory regulatory framework Verify that accounting, recording and information storage and retrieval procedures are adhered to Skills/Experience University graduate and/or Hold a Professional Accounting Qualification Strong track record of regulatory reporting in a UK Bank Experience of Modelling, Financial Analysis, and Financial Reporting with a primary focus on regulatory elements History of studying and interpreting regulatory guidance In depth knowledge of PRA, FCA, and Bank of England regulatory requirements Comprehensive practical understanding of requirements for capital and liquidity planning Proven working knowledge of all regulatory reporting, ICAAP, ILAAP, and RRP documents
Aug 08, 2026
Full time
The purpose of role is to manage all regulatory reporting and regulatory compliance. This includes scanning for PRA/ FCA/ Bank of England changes and completing and reviewing returns and liaising with regulators. Key duties and responsibilities: Keep up to date with all regulatory changes and how they impact existing returns Lead Basel 3.1 transition project and provide required training. Lead Form PL implementation project (reporting w.e.f. 31/12/27) Drive automation of regulatory returns from source systems Work in partnership with senior managers across the Bank to update ICAAP, ILAAP, and RRP Attendance at Asset and Liability Committee and Risk Management Committee Monitor the capital and liquidity position and assess impact of asset growth and changes in liquidity profile Oversee and review weekly ILG, LCR, and NSFR forecasts and present results at funding meetings Update ICAAP, ILAAP, and RRP Lead the Bank of England, PRA, and FCA regulatory reporting, specifically the following returns: Own Funds, ALMM, MLAR, FINREP, LE, PRA110, FSA17, NSFR, LV001, PSD001 and PSD007 Assist with Group reporting, the production of the annual Statutory Accounts and Financial Statements Production of Pillar 3 schedules and oversight of BBSI reporting Work in partnership with other Finance team members and provide direction and review output on all regulatory work Work with the Senior Financial Modelling Analyst to automate returns, provide regulatory guidance, and build/ improve stress testing models Build solid working relationships with staff at all levels across the Bank and provide support as required Supervision of Regulatory and Management Accountant To provide regulatory input to any process or product development across the Bank to ensure appropriate process design, implementation and execution Ensure compliance with the statutory regulatory framework Verify that accounting, recording and information storage and retrieval procedures are adhered to Skills/Experience University graduate and/or Hold a Professional Accounting Qualification Strong track record of regulatory reporting in a UK Bank Experience of Modelling, Financial Analysis, and Financial Reporting with a primary focus on regulatory elements History of studying and interpreting regulatory guidance In depth knowledge of PRA, FCA, and Bank of England regulatory requirements Comprehensive practical understanding of requirements for capital and liquidity planning Proven working knowledge of all regulatory reporting, ICAAP, ILAAP, and RRP documents
Are you ready to embark on an exciting journey in the world of Manufacturing as a Master Data Analyst? Our client in Sheffield, a forward-thinking organisation is seeking an SAP Master Data Analyst to be a crucial part of their transition to the latest SAP ERP environment (S4 HANA Public cloud). This could be your opportunity to make a significant impact while advancing your career in a dynamic and innovative setting! What You'll Do: As a key player in the team, you will manage all aspects of material master data, ensuring seamless integration from production to warehouse management. Your responsibilities will include: Overseeing material master data and bill of materials Managing variant configuration and MRP data (including safety stocks and planned independent requirements) Handling standard costings and supplier info records Collaborating with our SAP Business Analyst on additional tasks as needed Upholding company values and supporting corporate objectives Prioritising health and safety for yourself and your colleagues Fostering a customer-focused approach in all operational activities Adhering to international standards related to health, safety, quality, and environmental practises Why Join? Broaden Your SAP Profile: This role offers a longer-term opportunity to expand your expertise into Warehouse Management and Transport Management. Discover concepts such as handling units, freight units, and freight orders! Dynamic Work Environment: Be part of a vibrant team that values innovation and continuous improvement. Professional Growth: Develop your skills in a detailed, methodical manner while contributing to the establishment of a culture of continuous review in master data management. We're looking for a talented individual who possesses: SAP Experience: Familiarity with materials management in an SAP environment is essential. Analytical Mindset: A solutions-driven approach to accommodate new process requests and improve existing processes. Strong Communication Skills: The ability to convey information effectively and engage with various audiences. Planning and Organisation: Skillful at prioritising tasks and leveraging resources efficiently. Relationship Building: Capable of developing effective relationships with peers and stakeholders. Personal Responsibility: Focused on achieving results and taking ownership of your work. Problem-Solving Skills: Proficient at identifying issues, analysing causes, and implementing corrective actions. Working Hours - Monday - Friday - 8.30am to 4.30pm, 4pm finish on a Friday Ready to Take the Next Step? If you're excited about the opportunity to work in a role that blends your passion for SAP with your drive for excellence, we want to hear from you! Join us in shaping the future of our organisation through effective master data management. Apply Now! Send your resume and a cover letter detailing your relevant experience . Don't miss out on this chance to elevate your career! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 08, 2026
Full time
Are you ready to embark on an exciting journey in the world of Manufacturing as a Master Data Analyst? Our client in Sheffield, a forward-thinking organisation is seeking an SAP Master Data Analyst to be a crucial part of their transition to the latest SAP ERP environment (S4 HANA Public cloud). This could be your opportunity to make a significant impact while advancing your career in a dynamic and innovative setting! What You'll Do: As a key player in the team, you will manage all aspects of material master data, ensuring seamless integration from production to warehouse management. Your responsibilities will include: Overseeing material master data and bill of materials Managing variant configuration and MRP data (including safety stocks and planned independent requirements) Handling standard costings and supplier info records Collaborating with our SAP Business Analyst on additional tasks as needed Upholding company values and supporting corporate objectives Prioritising health and safety for yourself and your colleagues Fostering a customer-focused approach in all operational activities Adhering to international standards related to health, safety, quality, and environmental practises Why Join? Broaden Your SAP Profile: This role offers a longer-term opportunity to expand your expertise into Warehouse Management and Transport Management. Discover concepts such as handling units, freight units, and freight orders! Dynamic Work Environment: Be part of a vibrant team that values innovation and continuous improvement. Professional Growth: Develop your skills in a detailed, methodical manner while contributing to the establishment of a culture of continuous review in master data management. We're looking for a talented individual who possesses: SAP Experience: Familiarity with materials management in an SAP environment is essential. Analytical Mindset: A solutions-driven approach to accommodate new process requests and improve existing processes. Strong Communication Skills: The ability to convey information effectively and engage with various audiences. Planning and Organisation: Skillful at prioritising tasks and leveraging resources efficiently. Relationship Building: Capable of developing effective relationships with peers and stakeholders. Personal Responsibility: Focused on achieving results and taking ownership of your work. Problem-Solving Skills: Proficient at identifying issues, analysing causes, and implementing corrective actions. Working Hours - Monday - Friday - 8.30am to 4.30pm, 4pm finish on a Friday Ready to Take the Next Step? If you're excited about the opportunity to work in a role that blends your passion for SAP with your drive for excellence, we want to hear from you! Join us in shaping the future of our organisation through effective master data management. Apply Now! Send your resume and a cover letter detailing your relevant experience . Don't miss out on this chance to elevate your career! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Senior Business Analyst (Apply online only) per day Initial 3-6 Month Contract, extendable DV or SC Cleared Ncounter is supporting a major Defence programme seeking experienced Senior Business Analysts to join a growing team delivering complex digital transformation across some of the UK's most secure environments. This is an opportunity to work on programmes that directly support national security, collaborating with senior military and civilian stakeholders to shape the future of Defence technology. You'll be responsible for understanding complex operational requirements, translating business needs into deliverable outcomes, and ensuring technology programmes remain aligned with user needs throughout delivery. The ideal candidate will already understand the Defence landscape, having delivered projects within MOD environments and being comfortable working across multiple secure locations throughout the UK. Travel to MOD sites will typically be required every couple of weeks, offering exposure to a wide range of programmes and stakeholders. We're particularly interested in candidates who bring a combination of active DV Clearance, previous MOD delivery experience, current or recently active MODNet access, and an ex-military background. Whilst this combination is highly desirable, we recognise excellent candidates come from different backgrounds. Strong MOD Business Analysts with DV or SC Clearance, recent MOD experience, or candidates who have left Defence within the last six months and may be able to reactivate their MODNet access are all encouraged to apply. Successful applicants will demonstrate experience gathering and managing requirements, facilitating workshops, engaging senior stakeholders, producing high-quality documentation, mapping business processes, and supporting the successful delivery of large-scale technology and digital change programmes within secure environments. This contract is initially for 3-6 months, with immediate demand across multiple Defence programmes with high likelihood of extension. If you're an experienced Business Analyst looking to work on meaningful programmes at the heart of UK Defence, we'd be delighted to discuss the opportunity in confidence.
Aug 08, 2026
Contractor
Senior Business Analyst (Apply online only) per day Initial 3-6 Month Contract, extendable DV or SC Cleared Ncounter is supporting a major Defence programme seeking experienced Senior Business Analysts to join a growing team delivering complex digital transformation across some of the UK's most secure environments. This is an opportunity to work on programmes that directly support national security, collaborating with senior military and civilian stakeholders to shape the future of Defence technology. You'll be responsible for understanding complex operational requirements, translating business needs into deliverable outcomes, and ensuring technology programmes remain aligned with user needs throughout delivery. The ideal candidate will already understand the Defence landscape, having delivered projects within MOD environments and being comfortable working across multiple secure locations throughout the UK. Travel to MOD sites will typically be required every couple of weeks, offering exposure to a wide range of programmes and stakeholders. We're particularly interested in candidates who bring a combination of active DV Clearance, previous MOD delivery experience, current or recently active MODNet access, and an ex-military background. Whilst this combination is highly desirable, we recognise excellent candidates come from different backgrounds. Strong MOD Business Analysts with DV or SC Clearance, recent MOD experience, or candidates who have left Defence within the last six months and may be able to reactivate their MODNet access are all encouraged to apply. Successful applicants will demonstrate experience gathering and managing requirements, facilitating workshops, engaging senior stakeholders, producing high-quality documentation, mapping business processes, and supporting the successful delivery of large-scale technology and digital change programmes within secure environments. This contract is initially for 3-6 months, with immediate demand across multiple Defence programmes with high likelihood of extension. If you're an experienced Business Analyst looking to work on meaningful programmes at the heart of UK Defence, we'd be delighted to discuss the opportunity in confidence.
Cyber Service Operations Analyst 500 - 600 per day Outside IR35 3 month contract - Possibility of extension Predominantly Remote - with monthly travel to London or Birmingham Excellent opportunity for an experienced Cyber Service Operations Analyst or Cyber Operating Model Consultant to support a large-scale cyber transformation programme focused on the rollout and operational adoption of managed cyber security services across a global organisation. Working as part of a dedicated cyber programme, you'll be responsible for defining and documenting cyber service operating models, supporting service adoption and establishing consistent processes, governance and responsibilities across multiple regions. You'll work closely with cyber leadership, IT stakeholders and a strategic security services partner to ensure services are embedded effectively. The role is centred around operating model design, service documentation and stakeholder engagement. You'll facilitate workshops, produce process maps, RACI matrices, governance documentation and service catalogues, while helping define the interaction between internal teams and third-party service providers. This is a business-focused role and is not a hands-on technical cyber security position. The successful candidate will have experience within cyber operations, cyber transformation or cyber service management, alongside strong business analysis or operating model consultancy skills. You'll be confident engaging stakeholders, documenting complex processes and supporting the delivery of cyber services within large, multi-regional organisations. The Role: Design and document cyber service operating models supporting global service delivery Facilitate workshops to define processes, governance and operational responsibilities Produce process maps, RACI matrices, service documentation and governance frameworks Support the rollout and operational adoption of managed cyber security services across multiple regions The Person: Experience within Cyber Operations, Cyber Service Management or Cyber Transformation environments Strong Business Analysis, Service Design or Operating Model consultancy experience Experience creating process documentation, operating models, governance frameworks and RACI matrices Excellent stakeholder management skills with experience working across large, complex organisations and third-party service providers
Aug 08, 2026
Contractor
Cyber Service Operations Analyst 500 - 600 per day Outside IR35 3 month contract - Possibility of extension Predominantly Remote - with monthly travel to London or Birmingham Excellent opportunity for an experienced Cyber Service Operations Analyst or Cyber Operating Model Consultant to support a large-scale cyber transformation programme focused on the rollout and operational adoption of managed cyber security services across a global organisation. Working as part of a dedicated cyber programme, you'll be responsible for defining and documenting cyber service operating models, supporting service adoption and establishing consistent processes, governance and responsibilities across multiple regions. You'll work closely with cyber leadership, IT stakeholders and a strategic security services partner to ensure services are embedded effectively. The role is centred around operating model design, service documentation and stakeholder engagement. You'll facilitate workshops, produce process maps, RACI matrices, governance documentation and service catalogues, while helping define the interaction between internal teams and third-party service providers. This is a business-focused role and is not a hands-on technical cyber security position. The successful candidate will have experience within cyber operations, cyber transformation or cyber service management, alongside strong business analysis or operating model consultancy skills. You'll be confident engaging stakeholders, documenting complex processes and supporting the delivery of cyber services within large, multi-regional organisations. The Role: Design and document cyber service operating models supporting global service delivery Facilitate workshops to define processes, governance and operational responsibilities Produce process maps, RACI matrices, service documentation and governance frameworks Support the rollout and operational adoption of managed cyber security services across multiple regions The Person: Experience within Cyber Operations, Cyber Service Management or Cyber Transformation environments Strong Business Analysis, Service Design or Operating Model consultancy experience Experience creating process documentation, operating models, governance frameworks and RACI matrices Excellent stakeholder management skills with experience working across large, complex organisations and third-party service providers
Financial Crime Data Analyst Location: Hybrid (Manchester) Salary: £70,000 - £90,000 Excellent Benefits Our client is seeking a Financial Crime Data Analyst to play a key role in enhancing and optimising financial crime controls through data-driven analysis and model development. This is an exciting opportunity for someone with strong analytical skills and experience in financial crime who is passionate about improving customer onboarding and risk detection. Working closely with Financial Crime, Risk, Compliance and Data teams, you'll focus on developing, refining and monitoring models that support customer onboarding, fraud prevention and AML processes. The Role You'll be responsible for analysing financial crime data, developing and optimising onboarding models, and using data insights to improve customer risk assessments while ensuring regulatory compliance. This is a highly analytical position where you'll help shape the organisation's financial crime strategy through data and technology. Key Responsibilities Develop, enhance and maintain financial crime models focused on customer onboarding. Analyse customer and transactional data to identify financial crime risks and trends. Optimise onboarding rules and decisioning models to improve customer experience while maintaining robust controls. Monitor model performance and recommend enhancements based on data insights. Work closely with Financial Crime, Compliance, Risk and Technology teams to implement model improvements. Support AML, KYC, sanctions screening and fraud prevention initiatives through data analysis. Produce meaningful MI, dashboards and reporting for key stakeholders. Ensure models remain aligned with regulatory requirements and internal risk appetite. Support the testing, validation and implementation of new financial crime controls. Skills & Experience Experience within Financial Crime, AML, Fraud, Risk Analytics or Financial Crime Data Analytics. Strong analytical and problem-solving skills with experience working with large datasets. Experience developing or optimising models used within customer onboarding, KYC or financial crime decisioning. Good understanding of AML, KYC, sanctions and financial crime regulations. Experience using SQL and data visualisation/reporting tools (Power BI, Tableau or similar). Knowledge of financial crime monitoring and onboarding platforms would be advantageous. Excellent stakeholder management and communication skills. Experience within banking, fintech or financial services is highly desirable. What's on Offer £70,000 - £90,000+ salary depending on experience. Hybrid working. Opportunity to work on high-profile financial crime and onboarding initiatives. Exposure to modern data and analytics technologies. A collaborative environment with genuine opportunities for career development. If you have a passion for financial crime analytics, customer onboarding models, and using data to improve risk decisioning, we'd love to hear from you. Financial Crime Data Analyst
Aug 08, 2026
Full time
Financial Crime Data Analyst Location: Hybrid (Manchester) Salary: £70,000 - £90,000 Excellent Benefits Our client is seeking a Financial Crime Data Analyst to play a key role in enhancing and optimising financial crime controls through data-driven analysis and model development. This is an exciting opportunity for someone with strong analytical skills and experience in financial crime who is passionate about improving customer onboarding and risk detection. Working closely with Financial Crime, Risk, Compliance and Data teams, you'll focus on developing, refining and monitoring models that support customer onboarding, fraud prevention and AML processes. The Role You'll be responsible for analysing financial crime data, developing and optimising onboarding models, and using data insights to improve customer risk assessments while ensuring regulatory compliance. This is a highly analytical position where you'll help shape the organisation's financial crime strategy through data and technology. Key Responsibilities Develop, enhance and maintain financial crime models focused on customer onboarding. Analyse customer and transactional data to identify financial crime risks and trends. Optimise onboarding rules and decisioning models to improve customer experience while maintaining robust controls. Monitor model performance and recommend enhancements based on data insights. Work closely with Financial Crime, Compliance, Risk and Technology teams to implement model improvements. Support AML, KYC, sanctions screening and fraud prevention initiatives through data analysis. Produce meaningful MI, dashboards and reporting for key stakeholders. Ensure models remain aligned with regulatory requirements and internal risk appetite. Support the testing, validation and implementation of new financial crime controls. Skills & Experience Experience within Financial Crime, AML, Fraud, Risk Analytics or Financial Crime Data Analytics. Strong analytical and problem-solving skills with experience working with large datasets. Experience developing or optimising models used within customer onboarding, KYC or financial crime decisioning. Good understanding of AML, KYC, sanctions and financial crime regulations. Experience using SQL and data visualisation/reporting tools (Power BI, Tableau or similar). Knowledge of financial crime monitoring and onboarding platforms would be advantageous. Excellent stakeholder management and communication skills. Experience within banking, fintech or financial services is highly desirable. What's on Offer £70,000 - £90,000+ salary depending on experience. Hybrid working. Opportunity to work on high-profile financial crime and onboarding initiatives. Exposure to modern data and analytics technologies. A collaborative environment with genuine opportunities for career development. If you have a passion for financial crime analytics, customer onboarding models, and using data to improve risk decisioning, we'd love to hear from you. Financial Crime Data Analyst
Informed Recruitment
Newcastle Upon Tyne, Tyne And Wear
Are you an experienced Business Analyst with the ability to drive operational efficiencies? Would you like to supercharge your career by working on an entire transformation programme from service design to digital transformation? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Business Analyst to lead on formulating, developing, and taking responsibility for end-to-end business solutions within a change portfolio. As a specialist provider of resource to the Property & Associated Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to make a difference and gain experience as part of modern environment championing continual improvement. The purpose of the role will be to play a pivotal part all business analysis facets of large or complex business change and technology programmes and shape the associated business outcomes. Your day-to-day responsibilities will include driving the business goals ensuring that they are understood and documented; Completing robust analysis in line with the overall delivery plan; stakeholder engagement & analysis; requirement gathering ensuring robust elicitation & validation; translating business requirement into functional & technical specifications by engaging with internal & external stakeholders; improving existing business processes; artefact production; solution support; user acceptance testing, and change impact assessments amongst other responsibilities. Must Have Demonstrable commercial experience of effectively working independently as a Business Analyst Stakeholder Engagement and Requirement Elicitation Experience of Business Process Mapping and capturing user stories Experienced in overseeing UAT sessions, ensuring alignment between requirements and test scenarios Experience of a variety of analysis techniques such as SWOT, Pestle MoSCoW, etc A base of formal Business Analysis certification such as BCS Foundation, or evidence of working towards BCS/ISEB Diploma (or similar level of accreditation) Nice to Have Power BI/ Power Platform Knowledge/Experience of Change Management or Continuous Improvement methodologies, tools, and techniques Business case development Ideally a blend of methodology experience covering Agile and more iterative Waterfall projects. Additional certification such as PRINCE Foundation, PMP, Agile, ITIL, etc. As an individual you will have excellent problem-solving skills and attention to detail, be a self-starter, driven, and comfortable with taking responsibility for change and delivery. You will have excellent interpersonal skills, the ability to think on your feet and be ultimately goal orientated. The role is offered on an initial 18-month fixed term salaried contract with scope to run and, alongside a competitive salary, you will receive a generous a benefits package that includes bonus scheme, generous employer pension, flexible working, generous leave entitlement, life/health insurance and professional development. The role will be predominantly remote, with a requirement for some onsite meetings in Carlisle during the first few months. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation continually looking to provide a better service to customers. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Aug 08, 2026
Full time
Are you an experienced Business Analyst with the ability to drive operational efficiencies? Would you like to supercharge your career by working on an entire transformation programme from service design to digital transformation? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Business Analyst to lead on formulating, developing, and taking responsibility for end-to-end business solutions within a change portfolio. As a specialist provider of resource to the Property & Associated Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to make a difference and gain experience as part of modern environment championing continual improvement. The purpose of the role will be to play a pivotal part all business analysis facets of large or complex business change and technology programmes and shape the associated business outcomes. Your day-to-day responsibilities will include driving the business goals ensuring that they are understood and documented; Completing robust analysis in line with the overall delivery plan; stakeholder engagement & analysis; requirement gathering ensuring robust elicitation & validation; translating business requirement into functional & technical specifications by engaging with internal & external stakeholders; improving existing business processes; artefact production; solution support; user acceptance testing, and change impact assessments amongst other responsibilities. Must Have Demonstrable commercial experience of effectively working independently as a Business Analyst Stakeholder Engagement and Requirement Elicitation Experience of Business Process Mapping and capturing user stories Experienced in overseeing UAT sessions, ensuring alignment between requirements and test scenarios Experience of a variety of analysis techniques such as SWOT, Pestle MoSCoW, etc A base of formal Business Analysis certification such as BCS Foundation, or evidence of working towards BCS/ISEB Diploma (or similar level of accreditation) Nice to Have Power BI/ Power Platform Knowledge/Experience of Change Management or Continuous Improvement methodologies, tools, and techniques Business case development Ideally a blend of methodology experience covering Agile and more iterative Waterfall projects. Additional certification such as PRINCE Foundation, PMP, Agile, ITIL, etc. As an individual you will have excellent problem-solving skills and attention to detail, be a self-starter, driven, and comfortable with taking responsibility for change and delivery. You will have excellent interpersonal skills, the ability to think on your feet and be ultimately goal orientated. The role is offered on an initial 18-month fixed term salaried contract with scope to run and, alongside a competitive salary, you will receive a generous a benefits package that includes bonus scheme, generous employer pension, flexible working, generous leave entitlement, life/health insurance and professional development. The role will be predominantly remote, with a requirement for some onsite meetings in Carlisle during the first few months. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation continually looking to provide a better service to customers. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Trade & Transaction Reporting Business Analyst (MiFID II Rewrite) Location - London (hybrid with 2-3 days per week onsite) Contract - 6 months with potential to extend Rate - Up to 810 per day (Umbrella) Are you ready to make a significant impact in the world of regulatory change? Our client is seeking a passionate and skilled Regulatory Change Business Analyst to join their dynamic project team! This is an exciting opportunity to support a major MiFID Rewrite Programme, as well as broader reporting architecture transformation and vendor onboarding initiatives. About the Role: In this dedicated Transformation BA role, you will play a vital part in translating complex regulatory changes into practical business and technology requirements. You will work collaboratively with various stakeholders to ensure seamless delivery of regulatory change. Key Responsibilities: Regulatory Analysis: - Dive deep into MiFID Rewrite requirements and interpret regulatory changes. - Assess impacts on reporting systems and processes. - Conduct thorough gap analysis between current and future-state requirements. Business Analysis: - Engage stakeholders to gather detailed requirements. - Produce comprehensive Business Requirements Documents (BRDs) and functional specifications. - Map business processes and define system requirements. Change & Transformation: - Support large-scale regulatory change programmes. - Assist in the transformation of reporting architecture. - Facilitate the onboarding of new reporting vendors while collaborating closely with the Project Manager. Stakeholder Management: - Work alongside Technology teams, Compliance, Operations, Data Management teams, and Regulatory SMEs to coordinate complex change initiatives. What We're Looking For: Essential Experience: - Strong knowledge of MiFID and MiFIR regulations. - Proven experience in gap analysis, requirements gathering, BRD writing, and process mapping. - Background in regulatory change programmes and large-scale transformations, particularly with MiFID or EMIR Refit projects. - Excellent stakeholder management skills, comfortable navigating multiple teams. Systems & Architecture Understanding: - Familiarity with complex system landscapes, data flows, and technology delivery. - Experience with vendor implementations is a plus! Ideal Candidate Profile: Regulatory Expertise: You bring a solid understanding of MiFID regulations and reporting obligations. BA Expertise: You're adept at converting regulatory requirements into actionable business and technology deliverables. Change Delivery Experience: You've been involved in significant regulatory transformations or system implementations before. Technical Awareness: You can discuss architecture and system dependencies with technology teams confidently. Why Join Us? This is an opportunity to be part of a highly collaborative environment where your contributions will directly influence the future-state solutions of our client's regulatory landscape. You will collaborate with a dedicated project team that includes Project Managers, Technology teams, Compliance, Operations, and Reporting SMEs. If you're enthusiastic about regulatory change and ready to drive analysis and transformation, we want to hear from you! Apply Today! Join our client in shaping the future of regulatory change and make your mark in the industry. We can't wait to see how you can contribute to this exciting journey! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Aug 08, 2026
Contractor
Trade & Transaction Reporting Business Analyst (MiFID II Rewrite) Location - London (hybrid with 2-3 days per week onsite) Contract - 6 months with potential to extend Rate - Up to 810 per day (Umbrella) Are you ready to make a significant impact in the world of regulatory change? Our client is seeking a passionate and skilled Regulatory Change Business Analyst to join their dynamic project team! This is an exciting opportunity to support a major MiFID Rewrite Programme, as well as broader reporting architecture transformation and vendor onboarding initiatives. About the Role: In this dedicated Transformation BA role, you will play a vital part in translating complex regulatory changes into practical business and technology requirements. You will work collaboratively with various stakeholders to ensure seamless delivery of regulatory change. Key Responsibilities: Regulatory Analysis: - Dive deep into MiFID Rewrite requirements and interpret regulatory changes. - Assess impacts on reporting systems and processes. - Conduct thorough gap analysis between current and future-state requirements. Business Analysis: - Engage stakeholders to gather detailed requirements. - Produce comprehensive Business Requirements Documents (BRDs) and functional specifications. - Map business processes and define system requirements. Change & Transformation: - Support large-scale regulatory change programmes. - Assist in the transformation of reporting architecture. - Facilitate the onboarding of new reporting vendors while collaborating closely with the Project Manager. Stakeholder Management: - Work alongside Technology teams, Compliance, Operations, Data Management teams, and Regulatory SMEs to coordinate complex change initiatives. What We're Looking For: Essential Experience: - Strong knowledge of MiFID and MiFIR regulations. - Proven experience in gap analysis, requirements gathering, BRD writing, and process mapping. - Background in regulatory change programmes and large-scale transformations, particularly with MiFID or EMIR Refit projects. - Excellent stakeholder management skills, comfortable navigating multiple teams. Systems & Architecture Understanding: - Familiarity with complex system landscapes, data flows, and technology delivery. - Experience with vendor implementations is a plus! Ideal Candidate Profile: Regulatory Expertise: You bring a solid understanding of MiFID regulations and reporting obligations. BA Expertise: You're adept at converting regulatory requirements into actionable business and technology deliverables. Change Delivery Experience: You've been involved in significant regulatory transformations or system implementations before. Technical Awareness: You can discuss architecture and system dependencies with technology teams confidently. Why Join Us? This is an opportunity to be part of a highly collaborative environment where your contributions will directly influence the future-state solutions of our client's regulatory landscape. You will collaborate with a dedicated project team that includes Project Managers, Technology teams, Compliance, Operations, and Reporting SMEs. If you're enthusiastic about regulatory change and ready to drive analysis and transformation, we want to hear from you! Apply Today! Join our client in shaping the future of regulatory change and make your mark in the industry. We can't wait to see how you can contribute to this exciting journey! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Here at SC Johnson Ltd , we have an opportunity for an Order Management Analyst - French Speaker to join our team based in Frimley . You will join us on a full-time, permanent basis in return for a competitive salary. Function: Shared Service Centre - Customer Fulfillment Please note this role is not eligible for relocation. Remote work is available once per week for eligible employees SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers such as Raid , Glade , Ziploc and more, in virtually every country around the world. Together, we are creating a better future for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story. About the Order Management Analyst - French Speaker role As part of the EMEA Shared Service Centre, you'll provide outstanding service for all aspects of service for customers in our French markets (retailers) and for the SCJ sales team for which you're responsible. As well as this you'll attend supply chain meetings, manage stock allocations, ensure accurate processing of all orders, and liaise with internal stakeholders and working closely with the team to plan and organize every detail of the customer fulfilment journey. About the function The Customer Supply Chain function is made up of 5 multilingual teams who support our commercial businesses across the EMEA region with making sure our products are delivered on time in full, to our customers. What s in it for you? Flexible starting and finishing times + 4.5 day working week 33 days annual leave including public holidays due to supporting European countries Profit Share, Pension, Life cover & Health Insurance Shuttle bus from local train stations, Cycle to Work Scheme, EV Charging, Free parking Newly revamped Gym with free classes and NEW Spin Studio! Key responsibilities of our Order Management Analyst - French Speaker: To leverage communication and influencing skills in relation to order management, to maximize the customer case fill (and on time delivery if appropriate) in line with departmental and customer targets. To work closely with other members of the customer Fulfilment team, as well as the Associate Manager to provide outstanding service to all customers. To maximize collaborative ways of working with trade customers through analysis; to communicate recommendations to benefit the business and to build strong collaborative relationships with our partners in the local business to drive commercial and supply chain initiatives. To professionally manage stock allocations in line with local sales & supply chain teams expectations in low or out of stock situations. To ensure the effective management of new product listings and delists into customers through liaison with the local sales & logistics service providers. Supported by promotional grids, to work closely with local sales teams and customers to ensure the professional management of customer promotions/other trade events. Ensure the accurate and smooth processing of customer orders and master data (Customer & Material Data) in SAP. To deliver ongoing effectiveness improvements to the order management activity using LEAN Tools and Methodologies. What we re looking for in our Order Management Analyst - French Speaker: Experience you ll bring: Fluent in English and French, written and verbal Should be of graduate caliber Supply Chain Experience or understanding of end-to-end Supply Chain (desirable) Previous experience in customer services and order management experience (desirable) Intermediate level in Word, Excel and Outlook Knowledge of Lean methodology & tools an advantage (desirable) Behaviours you ll need: Ability to work under pressure and excellent attention to detail Ability to establish collaborative and trusting business relationships, through professional, proactive interactions Good team player and must show flexibility/adaptability Mindset to seek continuous improvement Strong communication and influencing Skills Inclusion & Diversity We re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive. We re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment If you feel you have what it takes to become our Order Management Analyst - French Speaker , then please click apply now!
Aug 08, 2026
Full time
Here at SC Johnson Ltd , we have an opportunity for an Order Management Analyst - French Speaker to join our team based in Frimley . You will join us on a full-time, permanent basis in return for a competitive salary. Function: Shared Service Centre - Customer Fulfillment Please note this role is not eligible for relocation. Remote work is available once per week for eligible employees SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers such as Raid , Glade , Ziploc and more, in virtually every country around the world. Together, we are creating a better future for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story. About the Order Management Analyst - French Speaker role As part of the EMEA Shared Service Centre, you'll provide outstanding service for all aspects of service for customers in our French markets (retailers) and for the SCJ sales team for which you're responsible. As well as this you'll attend supply chain meetings, manage stock allocations, ensure accurate processing of all orders, and liaise with internal stakeholders and working closely with the team to plan and organize every detail of the customer fulfilment journey. About the function The Customer Supply Chain function is made up of 5 multilingual teams who support our commercial businesses across the EMEA region with making sure our products are delivered on time in full, to our customers. What s in it for you? Flexible starting and finishing times + 4.5 day working week 33 days annual leave including public holidays due to supporting European countries Profit Share, Pension, Life cover & Health Insurance Shuttle bus from local train stations, Cycle to Work Scheme, EV Charging, Free parking Newly revamped Gym with free classes and NEW Spin Studio! Key responsibilities of our Order Management Analyst - French Speaker: To leverage communication and influencing skills in relation to order management, to maximize the customer case fill (and on time delivery if appropriate) in line with departmental and customer targets. To work closely with other members of the customer Fulfilment team, as well as the Associate Manager to provide outstanding service to all customers. To maximize collaborative ways of working with trade customers through analysis; to communicate recommendations to benefit the business and to build strong collaborative relationships with our partners in the local business to drive commercial and supply chain initiatives. To professionally manage stock allocations in line with local sales & supply chain teams expectations in low or out of stock situations. To ensure the effective management of new product listings and delists into customers through liaison with the local sales & logistics service providers. Supported by promotional grids, to work closely with local sales teams and customers to ensure the professional management of customer promotions/other trade events. Ensure the accurate and smooth processing of customer orders and master data (Customer & Material Data) in SAP. To deliver ongoing effectiveness improvements to the order management activity using LEAN Tools and Methodologies. What we re looking for in our Order Management Analyst - French Speaker: Experience you ll bring: Fluent in English and French, written and verbal Should be of graduate caliber Supply Chain Experience or understanding of end-to-end Supply Chain (desirable) Previous experience in customer services and order management experience (desirable) Intermediate level in Word, Excel and Outlook Knowledge of Lean methodology & tools an advantage (desirable) Behaviours you ll need: Ability to work under pressure and excellent attention to detail Ability to establish collaborative and trusting business relationships, through professional, proactive interactions Good team player and must show flexibility/adaptability Mindset to seek continuous improvement Strong communication and influencing Skills Inclusion & Diversity We re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive. We re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment If you feel you have what it takes to become our Order Management Analyst - French Speaker , then please click apply now!
Job Title: Business Change Analyst Location: Warwick/ Hybrid (Work-from-home flexibility) Role Type: Contract (10 weeks) Experience Level: Intermediate (3-6 years) Are you a Change Management professional looking to play a hands-on role in the UK's transition to clean energy? We are seeking an intermediate Business Change Analyst to support. This is an exciting, high-visibility project where you will help transition hundreds of external stakeholders and energy applicants onto a brand-new, evidence-based application and queue system launching in late 2026. If you excel at translating complex technical processes into clear, digestible guidance and thrive in a fast-paced environment, this is the perfect project for you. What You Will Do (Key Responsibilities): Assess the Impact: Conduct thorough Change Impact Assessments to identify how new application processes, gate progression requirements, and timelines will affect applicants across the energy ecosystem. Enable & Train: Design, coordinate, and help deliver clear training materials, toolkits, and interactive sessions aligned to the updated application requirements. Engage & Communicate: Create engaging change interventions (communications, guidebooks, and briefing sessions) to ensure internal teams and external energy developers are fully prepared. Track Readiness: Develop and maintain change adoption reporting dashboards (tracking training completion, stakeholder sentiment, and overall readiness metrics). Drive Continuous Improvement: Use data insights and stakeholder feedback to provide concrete recommendations that improve adoption outcomes. What We Are Looking For (Requirements): Proven Business Change Experience: 3+ years of experience working as a Change Analyst, Business Change Specialist, or Management Consultant specializing in change management. The "People/Process" Focus: Strong experience in business change (impact assessments, stakeholder engagement, training, and comms). Note: This is a business/process change role, not an ITIL/software deployment role. Analytical Mindset: Comfortable using data to track readiness and build progress reports (proficiency with Excel or reporting tools like PowerBI is highly valued). Adaptable & Articulate: Outstanding communication skills with a proven ability to explain complex, regulated, or technical concepts in simple, everyday language. Industry Background: Prior experience in Energy, Utilities, or highly regulated sectors (e.g., Rail, Telecoms, Banking, or Government) is highly advantageous. Experience working within a management consultancy environment is a major plus. Why Apply? Make an Impact: Work at the absolute center of the UK energy transition, directly supporting net-zero goals and critical national infrastructure. Professional Growth: Gain high-profile experience collaborating with industry-leading consultants and major corporate stakeholders. Collaborative Culture: Join a supportive, forward-thinking change function that values data-driven strategies and creative communication. To Apply: Please submit your CV highlighting your experience with Change Impact Assessments or share at yogeshwari com Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Aug 08, 2026
Contractor
Job Title: Business Change Analyst Location: Warwick/ Hybrid (Work-from-home flexibility) Role Type: Contract (10 weeks) Experience Level: Intermediate (3-6 years) Are you a Change Management professional looking to play a hands-on role in the UK's transition to clean energy? We are seeking an intermediate Business Change Analyst to support. This is an exciting, high-visibility project where you will help transition hundreds of external stakeholders and energy applicants onto a brand-new, evidence-based application and queue system launching in late 2026. If you excel at translating complex technical processes into clear, digestible guidance and thrive in a fast-paced environment, this is the perfect project for you. What You Will Do (Key Responsibilities): Assess the Impact: Conduct thorough Change Impact Assessments to identify how new application processes, gate progression requirements, and timelines will affect applicants across the energy ecosystem. Enable & Train: Design, coordinate, and help deliver clear training materials, toolkits, and interactive sessions aligned to the updated application requirements. Engage & Communicate: Create engaging change interventions (communications, guidebooks, and briefing sessions) to ensure internal teams and external energy developers are fully prepared. Track Readiness: Develop and maintain change adoption reporting dashboards (tracking training completion, stakeholder sentiment, and overall readiness metrics). Drive Continuous Improvement: Use data insights and stakeholder feedback to provide concrete recommendations that improve adoption outcomes. What We Are Looking For (Requirements): Proven Business Change Experience: 3+ years of experience working as a Change Analyst, Business Change Specialist, or Management Consultant specializing in change management. The "People/Process" Focus: Strong experience in business change (impact assessments, stakeholder engagement, training, and comms). Note: This is a business/process change role, not an ITIL/software deployment role. Analytical Mindset: Comfortable using data to track readiness and build progress reports (proficiency with Excel or reporting tools like PowerBI is highly valued). Adaptable & Articulate: Outstanding communication skills with a proven ability to explain complex, regulated, or technical concepts in simple, everyday language. Industry Background: Prior experience in Energy, Utilities, or highly regulated sectors (e.g., Rail, Telecoms, Banking, or Government) is highly advantageous. Experience working within a management consultancy environment is a major plus. Why Apply? Make an Impact: Work at the absolute center of the UK energy transition, directly supporting net-zero goals and critical national infrastructure. Professional Growth: Gain high-profile experience collaborating with industry-leading consultants and major corporate stakeholders. Collaborative Culture: Join a supportive, forward-thinking change function that values data-driven strategies and creative communication. To Apply: Please submit your CV highlighting your experience with Change Impact Assessments or share at yogeshwari com Randstad Technologies is acting as an Employment Business in relation to this vacancy.
FP&A Analyst (Power BI) Up to 52,500 Chester (Hybrid) Enhanced Benefits Axon Moore is partnering with a market-leading business to recruit an FP&A Analyst with strong Power BI expertise. This is an exciting opportunity to play a key role in developing insightful reporting and dashboards that drive business performance and support strategic decision-making. Working within a high-performing FP&A team, you'll combine commercial finance with data visualisation, delivering meaningful insights while supporting budgeting, forecasting and performance reporting. Key Responsibilities Develop and enhance Power BI dashboards, reports and scorecards, providing actionable business insight. Translate stakeholder requirements into intuitive, user-friendly reporting solutions. Improve reporting accuracy through data validation, testing and continuous enhancement. Produce weekly and monthly performance reporting, highlighting key trends, risks and opportunities. Support budgeting, forecasting, financial analysis and ad hoc commercial projects. About You Strong Power BI experience, including dashboard development and data visualisation. Experience working with data models, data transformation and reporting datasets. Advanced Excel and strong analytical skills with the ability to interpret large data sets. Good understanding of financial and operational reporting. Excellent communication skills with the ability to engage stakeholders across the business. A proactive mindset with a passion for continuous improvement. Desirable Previous experience within FP&A, commercial finance, business analysis or reporting. Experience using Business Central, Jet Reports, data warehouses or similar reporting tools. To apply, click the link below or contact Maria Buckley at Axon Moore for a confidential discussion.
Aug 08, 2026
Full time
FP&A Analyst (Power BI) Up to 52,500 Chester (Hybrid) Enhanced Benefits Axon Moore is partnering with a market-leading business to recruit an FP&A Analyst with strong Power BI expertise. This is an exciting opportunity to play a key role in developing insightful reporting and dashboards that drive business performance and support strategic decision-making. Working within a high-performing FP&A team, you'll combine commercial finance with data visualisation, delivering meaningful insights while supporting budgeting, forecasting and performance reporting. Key Responsibilities Develop and enhance Power BI dashboards, reports and scorecards, providing actionable business insight. Translate stakeholder requirements into intuitive, user-friendly reporting solutions. Improve reporting accuracy through data validation, testing and continuous enhancement. Produce weekly and monthly performance reporting, highlighting key trends, risks and opportunities. Support budgeting, forecasting, financial analysis and ad hoc commercial projects. About You Strong Power BI experience, including dashboard development and data visualisation. Experience working with data models, data transformation and reporting datasets. Advanced Excel and strong analytical skills with the ability to interpret large data sets. Good understanding of financial and operational reporting. Excellent communication skills with the ability to engage stakeholders across the business. A proactive mindset with a passion for continuous improvement. Desirable Previous experience within FP&A, commercial finance, business analysis or reporting. Experience using Business Central, Jet Reports, data warehouses or similar reporting tools. To apply, click the link below or contact Maria Buckley at Axon Moore for a confidential discussion.
Job title: Job Analyst Reference : JA/0726 Grade/Salary : Band F (£37,280 to £41,771 per annum) Contract Type: Full time, Fixed term 12 months Working Pattern: 37 hours, Monday - Friday Location : Sandwell Council House, Oldbury (Hybrid) Closing Date : 30/07/2026Sandwell Council's HR Division is seeking a proactive Job Analyst on a full time, 12 months fixed-term contract basis, based from its Oldbury office. The organisation operates to a hybrid working model. The purpose of the role is to lead and deliver high-quality, consistent, and defensible job evaluation outcomes across the Council using the online Gauge Job Evaluation System, ensuring compliance with equal pay legislation and best practice.The postholder will operate with a high degree of professional autonomy, evaluating roles up to manager level on the NJC pay grade, advising senior managers and trade unions, and chairing Job Evaluation Quality Assurance Panels. The role plays a critical part in maintaining the integrity of the Council's grading structure and supporting wider organisational change and workforce transformation. In this role you will: Lead the delivery of high-quality, consistent, and defensible job evaluation outcomes across the Council. Act as the primary expert in the NJC Job Evaluation Scheme, ensuring full compliance with Equal Pay legislation and the Equality Act 2010. Operate with high professional autonomy, making decisions that directly impact pay, grading, and organisational risk. Maintain the integrity of the Council's grading structure during periods of workforce transformation and change. Undertake robust evaluations for new and changed posts, including senior management roles. Input and retrieve data from the Gauge online system, ensuring data integrity and technical accuracy. Plan, chair, and acting as the professional lead to ensure fairness and transparency and that all evaluations follow agreed procedures. Provide specialist advice to senior managers, HR, and Trade Union representatives on JE principles and outcomes. Essential skills or experience: Experience using the GAUGE computerised job evaluation system. Experience of dealing and negotiating with Trade Unions. An understanding of the legislative framework and governance arrangements applicable to Local Government. Deep understanding of equal pay case law and local government reward frameworks. Why Sandwell Council? At Sandwell Council, our work has a real impact. We are proud to be a values-led organisation that supports its employees with excellent benefits, a competitive remuneration package, and a strong focus on development. By joining us, you'll play a key role in delivering services that make a real and lasting difference to thousands of people across the borough. We reserve the right to close this vacancy early should a high number of applications be received. Applicants are therefore strongly encouraged to apply as soon as possible. If you are an internal candidate and currently at risk, please let the recruiting manager know. We place equality, diversity and inclusion at the core of who we are and how we lead, where every voice matters. At Sandwell, we recognise and value the richness that comes from diverse lived experiences, perspectives, backgrounds and identities. This diversity makes us a stronger and more effective council.We welcome applications from all backgrounds and are committed to building a workplace where everyone feels they belong, are treated fairly, and have the opportunity to thrive. Creating an environment where colleagues feel respected, supported and able to contribute fully is central to our culture and the way we work. We are committed to ensuring that all applicants and employees have equitable access to opportunities. Reasonable adjustments are available throughout the recruitment process and within the workplace so that everyone has the support they need to perform at their best and succeed in their role.If you wish to apply as Care Leaver or a Disability Confident candidate, please make sure to state this when submitting your CV.
Aug 08, 2026
Contractor
Job title: Job Analyst Reference : JA/0726 Grade/Salary : Band F (£37,280 to £41,771 per annum) Contract Type: Full time, Fixed term 12 months Working Pattern: 37 hours, Monday - Friday Location : Sandwell Council House, Oldbury (Hybrid) Closing Date : 30/07/2026Sandwell Council's HR Division is seeking a proactive Job Analyst on a full time, 12 months fixed-term contract basis, based from its Oldbury office. The organisation operates to a hybrid working model. The purpose of the role is to lead and deliver high-quality, consistent, and defensible job evaluation outcomes across the Council using the online Gauge Job Evaluation System, ensuring compliance with equal pay legislation and best practice.The postholder will operate with a high degree of professional autonomy, evaluating roles up to manager level on the NJC pay grade, advising senior managers and trade unions, and chairing Job Evaluation Quality Assurance Panels. The role plays a critical part in maintaining the integrity of the Council's grading structure and supporting wider organisational change and workforce transformation. In this role you will: Lead the delivery of high-quality, consistent, and defensible job evaluation outcomes across the Council. Act as the primary expert in the NJC Job Evaluation Scheme, ensuring full compliance with Equal Pay legislation and the Equality Act 2010. Operate with high professional autonomy, making decisions that directly impact pay, grading, and organisational risk. Maintain the integrity of the Council's grading structure during periods of workforce transformation and change. Undertake robust evaluations for new and changed posts, including senior management roles. Input and retrieve data from the Gauge online system, ensuring data integrity and technical accuracy. Plan, chair, and acting as the professional lead to ensure fairness and transparency and that all evaluations follow agreed procedures. Provide specialist advice to senior managers, HR, and Trade Union representatives on JE principles and outcomes. Essential skills or experience: Experience using the GAUGE computerised job evaluation system. Experience of dealing and negotiating with Trade Unions. An understanding of the legislative framework and governance arrangements applicable to Local Government. Deep understanding of equal pay case law and local government reward frameworks. Why Sandwell Council? At Sandwell Council, our work has a real impact. We are proud to be a values-led organisation that supports its employees with excellent benefits, a competitive remuneration package, and a strong focus on development. By joining us, you'll play a key role in delivering services that make a real and lasting difference to thousands of people across the borough. We reserve the right to close this vacancy early should a high number of applications be received. Applicants are therefore strongly encouraged to apply as soon as possible. If you are an internal candidate and currently at risk, please let the recruiting manager know. We place equality, diversity and inclusion at the core of who we are and how we lead, where every voice matters. At Sandwell, we recognise and value the richness that comes from diverse lived experiences, perspectives, backgrounds and identities. This diversity makes us a stronger and more effective council.We welcome applications from all backgrounds and are committed to building a workplace where everyone feels they belong, are treated fairly, and have the opportunity to thrive. Creating an environment where colleagues feel respected, supported and able to contribute fully is central to our culture and the way we work. We are committed to ensuring that all applicants and employees have equitable access to opportunities. Reasonable adjustments are available throughout the recruitment process and within the workplace so that everyone has the support they need to perform at their best and succeed in their role.If you wish to apply as Care Leaver or a Disability Confident candidate, please make sure to state this when submitting your CV.
Pricing & Product Analyst The company is seeking a commercially focused, technically minded Pricing & Product Analyst to support and optimise its product portfolio and pricing strategy. This role is ideal for a Product and Pricing Specialist with experience of turning complex data into actionable commercial insights. Using analysis to develop strategic pricing and product solutions, you will help improve profitability, support business growth, and enhance competitive positioning. Ideally coming from a technical product background you will work closely with Sales, Purchasing, Operations, and suppliers, you will analyse pricing structures, maintain and develop product data, support tenders and quotations, and identify opportunities to improve margins across multiple product families and customer groups. Your insights will play a key role in driving commercial performance, ensuring pricing accuracy, and supporting informed business decisions. Ideal Location - Northampton Hybrid Important - This role is based in Northampton. Applicants must be able to commute to the location and have the right to work in the UK, as we are unable to offer sponsorship or relocation support. Basic Salary Circa 55,000 (OTE Circa 65K) + bonus + 25 days holiday plus bank holidays (32 days total) + Pension + Hybrid working + Clear career progression The Role and Required Experience: Experience in pricing, category, sourcing or commercial roles. Strong analytical capability with advanced Excel skills. Demonstrable experience managing product data, supplier pricing, and technical documentation. Commercial acumen with understanding of cost drivers, manufacturing inputs, and product lifecycle economics. Excellent cross functional communication skills (working with Sales, Purchasing, Operations). High attention to detail with process driven working style. Knowledge of aftermarket parts in heavy duty / bus sectors. Experience with ERP/PIM systems (SAP, Sage, Dynamics, etc). Pricing experience for complex tenders, fleets, or framework agreements. BI/reporting tool capability (Power BI,) To register your interest: please contact Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd, on (phone number removed), or email your CV JOB REF: 4321RCB Pricing & Product Analyst Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation or background. If you require any adjustments during the recruitment process, please let us know - we're here to support you.
Aug 08, 2026
Full time
Pricing & Product Analyst The company is seeking a commercially focused, technically minded Pricing & Product Analyst to support and optimise its product portfolio and pricing strategy. This role is ideal for a Product and Pricing Specialist with experience of turning complex data into actionable commercial insights. Using analysis to develop strategic pricing and product solutions, you will help improve profitability, support business growth, and enhance competitive positioning. Ideally coming from a technical product background you will work closely with Sales, Purchasing, Operations, and suppliers, you will analyse pricing structures, maintain and develop product data, support tenders and quotations, and identify opportunities to improve margins across multiple product families and customer groups. Your insights will play a key role in driving commercial performance, ensuring pricing accuracy, and supporting informed business decisions. Ideal Location - Northampton Hybrid Important - This role is based in Northampton. Applicants must be able to commute to the location and have the right to work in the UK, as we are unable to offer sponsorship or relocation support. Basic Salary Circa 55,000 (OTE Circa 65K) + bonus + 25 days holiday plus bank holidays (32 days total) + Pension + Hybrid working + Clear career progression The Role and Required Experience: Experience in pricing, category, sourcing or commercial roles. Strong analytical capability with advanced Excel skills. Demonstrable experience managing product data, supplier pricing, and technical documentation. Commercial acumen with understanding of cost drivers, manufacturing inputs, and product lifecycle economics. Excellent cross functional communication skills (working with Sales, Purchasing, Operations). High attention to detail with process driven working style. Knowledge of aftermarket parts in heavy duty / bus sectors. Experience with ERP/PIM systems (SAP, Sage, Dynamics, etc). Pricing experience for complex tenders, fleets, or framework agreements. BI/reporting tool capability (Power BI,) To register your interest: please contact Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd, on (phone number removed), or email your CV JOB REF: 4321RCB Pricing & Product Analyst Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation or background. If you require any adjustments during the recruitment process, please let us know - we're here to support you.
Axon Moore are delighted to be recruiting for a Commercial Analyst on behalf of a well-established organisation based in Lancaster.This is an excellent opportunity for an analytical and commercially minded individual who enjoys turning data into meaningful insight. Working as part of a collaborative finance team, you'll partner with stakeholders across multiple departments to provide reporting, analysis and recommendations that support business performance and strategic decision-making.This role is ideal for someone who enjoys investigating trends, identifying opportunities for improvement and influencing decision-making through accurate, insightful analysis. You'll have the opportunity to become a trusted business partner, helping the wider organisation make informed, data-driven decisions.The RoleYour responsibilities will include:Commercial Reporting & Analysis Produce and maintain KPI dashboards and management reports. Analyse commercial, operational and financial performance to identify trends and opportunities. Develop customer, product and departmental reporting to support strategic decision-making. Monitor key business performance metrics and provide actionable insight. Present analysis clearly, making recommendations to improve business performance. Support senior management with meaningful management information and ad hoc analysis. Data & Reporting Extract, manipulate and analyse data from multiple systems. Ensure the accuracy, consistency and integrity of reporting. Improve reporting processes and data quality across the business. Identify opportunities to automate routine reporting and increase efficiency. Develop new reports and dashboards to meet evolving business requirements. Commercial Finance Support Support budgeting, forecasting and business planning activities. Assist with cost and margin analysis. Provide analytical support for business improvement initiatives and projects. Support the wider finance team with reporting and analysis as required. Continuous Improvement Build strong relationships with stakeholders to understand reporting requirements. Challenge existing processes and identify opportunities for improvement. Help drive a more commercially focused, data-led approach across the organisation. About YouWe're looking for someone who can combine strong analytical ability with excellent communication skills.You will ideally have: Experience in a Commercial Analyst, Finance Analyst, Business Analyst or similar analytical role. Strong analytical and problem-solving skills with excellent attention to detail. Advanced Microsoft Excel skills, including Pivot Tables, Lookups and complex formulas. Experience working with large datasets from multiple sources. The ability to communicate complex information in a clear and concise way. Excellent organisational skills and the ability to manage multiple priorities. A naturally curious mindset with a proactive approach to problem-solving. Desirable Experience Experience using Power BI or similar business intelligence tools. Experience with ERP or finance systems. Exposure to financial reporting, budgeting or forecasting. Knowledge of operational, commercial or procurement reporting. Salary & Benefits £30,000 - £35,000 Company pension Employee Assistance Programme Virtual GP service Cycle to Work scheme Subsidised canteen Free on-site parking Additional employee wellbeing benefits Our local Lancashire Axon Moore team recruit all accounting and finance roles from CFO to transactional finance on both a temporary and permanent basis. For more information about this role or our wider team, please contact George Oyston at Axon Moore.
Aug 08, 2026
Full time
Axon Moore are delighted to be recruiting for a Commercial Analyst on behalf of a well-established organisation based in Lancaster.This is an excellent opportunity for an analytical and commercially minded individual who enjoys turning data into meaningful insight. Working as part of a collaborative finance team, you'll partner with stakeholders across multiple departments to provide reporting, analysis and recommendations that support business performance and strategic decision-making.This role is ideal for someone who enjoys investigating trends, identifying opportunities for improvement and influencing decision-making through accurate, insightful analysis. You'll have the opportunity to become a trusted business partner, helping the wider organisation make informed, data-driven decisions.The RoleYour responsibilities will include:Commercial Reporting & Analysis Produce and maintain KPI dashboards and management reports. Analyse commercial, operational and financial performance to identify trends and opportunities. Develop customer, product and departmental reporting to support strategic decision-making. Monitor key business performance metrics and provide actionable insight. Present analysis clearly, making recommendations to improve business performance. Support senior management with meaningful management information and ad hoc analysis. Data & Reporting Extract, manipulate and analyse data from multiple systems. Ensure the accuracy, consistency and integrity of reporting. Improve reporting processes and data quality across the business. Identify opportunities to automate routine reporting and increase efficiency. Develop new reports and dashboards to meet evolving business requirements. Commercial Finance Support Support budgeting, forecasting and business planning activities. Assist with cost and margin analysis. Provide analytical support for business improvement initiatives and projects. Support the wider finance team with reporting and analysis as required. Continuous Improvement Build strong relationships with stakeholders to understand reporting requirements. Challenge existing processes and identify opportunities for improvement. Help drive a more commercially focused, data-led approach across the organisation. About YouWe're looking for someone who can combine strong analytical ability with excellent communication skills.You will ideally have: Experience in a Commercial Analyst, Finance Analyst, Business Analyst or similar analytical role. Strong analytical and problem-solving skills with excellent attention to detail. Advanced Microsoft Excel skills, including Pivot Tables, Lookups and complex formulas. Experience working with large datasets from multiple sources. The ability to communicate complex information in a clear and concise way. Excellent organisational skills and the ability to manage multiple priorities. A naturally curious mindset with a proactive approach to problem-solving. Desirable Experience Experience using Power BI or similar business intelligence tools. Experience with ERP or finance systems. Exposure to financial reporting, budgeting or forecasting. Knowledge of operational, commercial or procurement reporting. Salary & Benefits £30,000 - £35,000 Company pension Employee Assistance Programme Virtual GP service Cycle to Work scheme Subsidised canteen Free on-site parking Additional employee wellbeing benefits Our local Lancashire Axon Moore team recruit all accounting and finance roles from CFO to transactional finance on both a temporary and permanent basis. For more information about this role or our wider team, please contact George Oyston at Axon Moore.
We are currently partnering with a highly regarded client who is looking for a dedicated and analytical Business Analyst to join their growing team. Our client is embarking on an exciting phase of operational growth and digital transformation, and they are seeking a skilled professional to bridge the gap between their business objectives and technology solutions. If you excel at translating complex business needs into clear, actionable requirements, this is a fantastic opportunity to drive impactful change within a forward-thinking organisation. Key Responsibilities Requirements Gathering: Lead workshops and interviews to gather, document, and analyse business requirements from key stakeholders. Process Mapping: Model and map existing "as-is" processes and design optimized "to-be" workflows to drive efficiency. Stakeholder Management: Act as the primary liaison between technical teams, project managers, and business units to ensure seamless communication and strategic alignment. Data Analysis: Interpret complex data sets and business metrics to inform strategic decision-making and project direction. Solution Delivery: Support the testing, implementation, and continuous improvement of new business systems and processes. What Our Client is Looking For Proven commercial experience working as a Business Analyst within insert specific industry/sector if applicable . Strong proficiency in requirement elicitation, documentation, and process modeling techniques (e.g., BPMN, UML). Experience working across various project methodologies, including Agile and Waterfall. Exceptional communication and interpersonal skills, with the proven ability to influence, negotiate, and manage stakeholders at all levels. Strong analytical and problem-solving capabilities, with a keen eye for detail.
Aug 08, 2026
Full time
We are currently partnering with a highly regarded client who is looking for a dedicated and analytical Business Analyst to join their growing team. Our client is embarking on an exciting phase of operational growth and digital transformation, and they are seeking a skilled professional to bridge the gap between their business objectives and technology solutions. If you excel at translating complex business needs into clear, actionable requirements, this is a fantastic opportunity to drive impactful change within a forward-thinking organisation. Key Responsibilities Requirements Gathering: Lead workshops and interviews to gather, document, and analyse business requirements from key stakeholders. Process Mapping: Model and map existing "as-is" processes and design optimized "to-be" workflows to drive efficiency. Stakeholder Management: Act as the primary liaison between technical teams, project managers, and business units to ensure seamless communication and strategic alignment. Data Analysis: Interpret complex data sets and business metrics to inform strategic decision-making and project direction. Solution Delivery: Support the testing, implementation, and continuous improvement of new business systems and processes. What Our Client is Looking For Proven commercial experience working as a Business Analyst within insert specific industry/sector if applicable . Strong proficiency in requirement elicitation, documentation, and process modeling techniques (e.g., BPMN, UML). Experience working across various project methodologies, including Agile and Waterfall. Exceptional communication and interpersonal skills, with the proven ability to influence, negotiate, and manage stakeholders at all levels. Strong analytical and problem-solving capabilities, with a keen eye for detail.
Contracts Analyst Esher - Hybrid working. Up to £28,000 DOE Due to the location of the office, applicants must be able to drive and have access to their own transport. Are you highly organised with an exceptional eye for detail? Do you enjoy spotting errors, ensuring everything is accurate, and working in a role where precision really matters? We are looking for a Contract Analyst to join a growing Quality team. This is a fantastic opportunity to take ownership of reviewing customer orders and contracts, ensuring every detail is correct before processing. You'll work closely with multiple departments, playing a key role in maintaining quality standards and supporting the smooth running of the business. This is a varied position where no two days are the same, offering hybrid working, excellent benefits, and the chance to become part of a supportive and collaborative team. Responsibilities: Reviewing customer orders and contracts to ensure accuracy and compliance. Checking contractual clauses, specifications and requirements, identifying any discrepancies before orders are processed. Accurately entering and validating information within the ERP system. Reviewing supplier quotations to ensure they align with customer requirements. Working closely with internal teams to resolve any contractual or order-related queries. Supporting compliance processes and maintaining accurate records. Ensuring all work is completed in line with company procedures and quality standards. Skills required: Previous experience within contract review, order processing, customer service, supply chain or a similar administrative role. Outstanding attention to detail and the ability to spot errors quickly. Strong analytical and problem-solving skills . Experience using ERP systems and Microsoft Excel. Excellent communication skills and the confidence to work with different departments. The ability to manage multiple priorities while maintaining a high level of accuracy. What's on offer: Salary up to £28,000 DOE Hybrid working Excellent company benefits A supportive and collaborative working environment Genuine opportunities to develop your career Immediate start available for the right candidate If you're someone who takes pride in accuracy, enjoys working with detail, and is looking for your next challenge, we'd love to hear from you.
Aug 08, 2026
Full time
Contracts Analyst Esher - Hybrid working. Up to £28,000 DOE Due to the location of the office, applicants must be able to drive and have access to their own transport. Are you highly organised with an exceptional eye for detail? Do you enjoy spotting errors, ensuring everything is accurate, and working in a role where precision really matters? We are looking for a Contract Analyst to join a growing Quality team. This is a fantastic opportunity to take ownership of reviewing customer orders and contracts, ensuring every detail is correct before processing. You'll work closely with multiple departments, playing a key role in maintaining quality standards and supporting the smooth running of the business. This is a varied position where no two days are the same, offering hybrid working, excellent benefits, and the chance to become part of a supportive and collaborative team. Responsibilities: Reviewing customer orders and contracts to ensure accuracy and compliance. Checking contractual clauses, specifications and requirements, identifying any discrepancies before orders are processed. Accurately entering and validating information within the ERP system. Reviewing supplier quotations to ensure they align with customer requirements. Working closely with internal teams to resolve any contractual or order-related queries. Supporting compliance processes and maintaining accurate records. Ensuring all work is completed in line with company procedures and quality standards. Skills required: Previous experience within contract review, order processing, customer service, supply chain or a similar administrative role. Outstanding attention to detail and the ability to spot errors quickly. Strong analytical and problem-solving skills . Experience using ERP systems and Microsoft Excel. Excellent communication skills and the confidence to work with different departments. The ability to manage multiple priorities while maintaining a high level of accuracy. What's on offer: Salary up to £28,000 DOE Hybrid working Excellent company benefits A supportive and collaborative working environment Genuine opportunities to develop your career Immediate start available for the right candidate If you're someone who takes pride in accuracy, enjoys working with detail, and is looking for your next challenge, we'd love to hear from you.
Morgan Jones Recruitment Consultants
Tadworth, Surrey
Join a global organisation driving finance transformation. Lead forecasting, budgeting and business finance deliverables, partner with senior stakeholders, and support process improvement in a high-impact role. Financial Analyst Contract : 12 Months Location : Tadworth Pay Rate : Up to 29 per hour About the Role Our client, a globally recognised organisation, is seeking an experienced Financial Analyst to join their Commercial Finance function on a 12-month contract. This is an excellent opportunity for a commercially minded finance professional to play a key role in financial planning, forecasting, business performance analysis and finance transformation. Working closely with finance leaders and key stakeholders across multiple markets, you will ensure the timely delivery of critical finance activities while helping to drive process improvements and the adoption of digital tools. Key Responsibilities Lead planning, forecasting and operational plan deliverables for assigned business units and markets Support successful financial submissions, reporting and template consolidation Deliver financial insights, trend analysis and cost validation to support decision-making Build strong relationships with Finance Directors and business finance teams Act as a key contact for business finance deliverables and stakeholder queries Manage urgent and ad hoc finance requests within agreed timescales Support continuous improvement initiatives and finance transformation activities Provide guidance and support to junior team members where required What We're Looking For Degree qualified in Finance, Accounting or a related discipline, or part-qualified professional accountant Strong experience in financial planning, budgeting, forecasting and analysis Advanced Excel and strong MS Office skills Excellent stakeholder management and communication abilities Experience working in complex or matrix organisations is advantageous Strong analytical, problem-solving and organisational skills Proactive, adaptable and comfortable working with new technologies Fluent English and experience working with diverse international teams Why Join Our Client? Competitive hourly rate Opportunity to work within a global finance transformation programme Exposure to senior stakeholders and international markets Collaborative and supportive working environment Valuable experience within a market-leading organisation Morgan Jones is committed to creating a diverse and inclusive environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. About Morgan Jones: Morgan Jones Limited acts as an employment agency. By applying, you accept the Terms & Conditions as well as the Privacy, Cookie, and Data Retention Policy, which can be found on our website. Due to the high volume of applicants, we ask that if you have not heard back from us within 72 hours, please assume that you have been unsuccessful on this occasion. To view other great opportunities, visit our website or follow Morgan Jones on your favourite social networks, including Facebook, Instagram, Twitter, and LinkedIn.
Aug 08, 2026
Contractor
Join a global organisation driving finance transformation. Lead forecasting, budgeting and business finance deliverables, partner with senior stakeholders, and support process improvement in a high-impact role. Financial Analyst Contract : 12 Months Location : Tadworth Pay Rate : Up to 29 per hour About the Role Our client, a globally recognised organisation, is seeking an experienced Financial Analyst to join their Commercial Finance function on a 12-month contract. This is an excellent opportunity for a commercially minded finance professional to play a key role in financial planning, forecasting, business performance analysis and finance transformation. Working closely with finance leaders and key stakeholders across multiple markets, you will ensure the timely delivery of critical finance activities while helping to drive process improvements and the adoption of digital tools. Key Responsibilities Lead planning, forecasting and operational plan deliverables for assigned business units and markets Support successful financial submissions, reporting and template consolidation Deliver financial insights, trend analysis and cost validation to support decision-making Build strong relationships with Finance Directors and business finance teams Act as a key contact for business finance deliverables and stakeholder queries Manage urgent and ad hoc finance requests within agreed timescales Support continuous improvement initiatives and finance transformation activities Provide guidance and support to junior team members where required What We're Looking For Degree qualified in Finance, Accounting or a related discipline, or part-qualified professional accountant Strong experience in financial planning, budgeting, forecasting and analysis Advanced Excel and strong MS Office skills Excellent stakeholder management and communication abilities Experience working in complex or matrix organisations is advantageous Strong analytical, problem-solving and organisational skills Proactive, adaptable and comfortable working with new technologies Fluent English and experience working with diverse international teams Why Join Our Client? Competitive hourly rate Opportunity to work within a global finance transformation programme Exposure to senior stakeholders and international markets Collaborative and supportive working environment Valuable experience within a market-leading organisation Morgan Jones is committed to creating a diverse and inclusive environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. About Morgan Jones: Morgan Jones Limited acts as an employment agency. By applying, you accept the Terms & Conditions as well as the Privacy, Cookie, and Data Retention Policy, which can be found on our website. Due to the high volume of applicants, we ask that if you have not heard back from us within 72 hours, please assume that you have been unsuccessful on this occasion. To view other great opportunities, visit our website or follow Morgan Jones on your favourite social networks, including Facebook, Instagram, Twitter, and LinkedIn.
Finance Systems Accountant (Financial Close) Hybrid Working Competitive Salary + Benefits Permanent An exciting opportunity has arisen to join a large international organisation as a Finance Systems Accountant, taking ownership of a market-leading financial close and reconciliation platform within a complex, multi-entity finance environment. This role is ideal for a finance professional with experience of Trintech ADRA, BlackLine, FloQast, OneStream, Oracle Account Reconciliation or similar Record-to-Report (R2R) technology. You will play a critical role in ensuring efficient month-end close processes, robust financial controls and continuous improvement across the finance function. The RoleAs the subject matter expert for the financial close platform, you will be responsible for the administration, governance and optimisation of the system, ensuring accurate and timely delivery of month-end, quarter-end and year-end close activities.Working closely with finance, systems and operational stakeholders, you will help drive automation, strengthen controls and improve reporting efficiency across the business.Key ResponsibilitiesFinancial Close Management Own and optimise month-end and quarter-end close processes Launch and manage close cycles across multiple entities Monitor close progress, identify bottlenecks and ensure deadlines are met Maintain task ownership, workflows and close governance Drive continuous improvement initiatives to enhance close efficiency Reconciliations & Financial Controls Manage balance sheet reconciliation frameworks and controls Maintain account mappings, ownership structures and governance processes Ensure compliance with internal policies and audit requirements Monitor and improve reconciliation performance and accuracy Support audit readiness and financial control excellence Finance Systems Administration Act as lead administrator for the financial close platform Manage user access, security and governance controls Maintain system configurations, integrations and data integrity Support ERP connectivity and issue resolution Liaise with software providers and internal stakeholders Automation & Process Improvement Configure and optimise matching and automation rules Drive efficiencies across Record-to-Report processes Improve reporting, controls and data quality Support finance transformation and system enhancement projects About You ACA, ACCA or CIMA qualification (or be part-qualified) Strong understanding of Record-to-Report processes Experience managing balance sheet reconciliations and financial controls Previous exposure to finance systems, close management or finance transformation projects Strong Excel skills Excellent stakeholder management and communication abilities A detail-oriented and controls-focused mindset Highly Desirable Systems ExperienceExperience with any of the following would be advantageous: Trintech ADRA BlackLine FloQast OneStream Oracle Account Reconciliation Workiva Planful Vena Oracle ERP Financial close and reconciliation platforms Personal Attributes Strong attention to detail Resilient and able to manage competing priorities Collaborative approach with the ability to build effective relationships across teams What's on Offer? Hybrid working environment Exposure to a large international finance function Opportunity to own and improve month-end close processes Significant involvement in finance systems and automation projects High visibility across finance and operational teams Excellent career development opportunitiesThis is an excellent opportunity for a Systems Accountant, Financial Controls Accountant, Finance Systems Analyst or Record-to-Report specialist looking to combine finance expertise with leading-edge financial close technology in a highly visible role. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Aug 08, 2026
Full time
Finance Systems Accountant (Financial Close) Hybrid Working Competitive Salary + Benefits Permanent An exciting opportunity has arisen to join a large international organisation as a Finance Systems Accountant, taking ownership of a market-leading financial close and reconciliation platform within a complex, multi-entity finance environment. This role is ideal for a finance professional with experience of Trintech ADRA, BlackLine, FloQast, OneStream, Oracle Account Reconciliation or similar Record-to-Report (R2R) technology. You will play a critical role in ensuring efficient month-end close processes, robust financial controls and continuous improvement across the finance function. The RoleAs the subject matter expert for the financial close platform, you will be responsible for the administration, governance and optimisation of the system, ensuring accurate and timely delivery of month-end, quarter-end and year-end close activities.Working closely with finance, systems and operational stakeholders, you will help drive automation, strengthen controls and improve reporting efficiency across the business.Key ResponsibilitiesFinancial Close Management Own and optimise month-end and quarter-end close processes Launch and manage close cycles across multiple entities Monitor close progress, identify bottlenecks and ensure deadlines are met Maintain task ownership, workflows and close governance Drive continuous improvement initiatives to enhance close efficiency Reconciliations & Financial Controls Manage balance sheet reconciliation frameworks and controls Maintain account mappings, ownership structures and governance processes Ensure compliance with internal policies and audit requirements Monitor and improve reconciliation performance and accuracy Support audit readiness and financial control excellence Finance Systems Administration Act as lead administrator for the financial close platform Manage user access, security and governance controls Maintain system configurations, integrations and data integrity Support ERP connectivity and issue resolution Liaise with software providers and internal stakeholders Automation & Process Improvement Configure and optimise matching and automation rules Drive efficiencies across Record-to-Report processes Improve reporting, controls and data quality Support finance transformation and system enhancement projects About You ACA, ACCA or CIMA qualification (or be part-qualified) Strong understanding of Record-to-Report processes Experience managing balance sheet reconciliations and financial controls Previous exposure to finance systems, close management or finance transformation projects Strong Excel skills Excellent stakeholder management and communication abilities A detail-oriented and controls-focused mindset Highly Desirable Systems ExperienceExperience with any of the following would be advantageous: Trintech ADRA BlackLine FloQast OneStream Oracle Account Reconciliation Workiva Planful Vena Oracle ERP Financial close and reconciliation platforms Personal Attributes Strong attention to detail Resilient and able to manage competing priorities Collaborative approach with the ability to build effective relationships across teams What's on Offer? Hybrid working environment Exposure to a large international finance function Opportunity to own and improve month-end close processes Significant involvement in finance systems and automation projects High visibility across finance and operational teams Excellent career development opportunitiesThis is an excellent opportunity for a Systems Accountant, Financial Controls Accountant, Finance Systems Analyst or Record-to-Report specialist looking to combine finance expertise with leading-edge financial close technology in a highly visible role. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Microbiology Analyst Our client, a global contract research and manufacturing organisation supporting the pharmaceutical and biotechnology sectors, is looking for an experienced Microbiology Analyst to join their growing team in Glasgow. This is an established GMP manufacturing site, and the business is entering an exciting growth phase - this role would suit someone who already has solid hands-on microbiology experience in a regulated industry setting and is looking to bring that expertise into a fast-paced, high-throughput environment. Please note: this role is aimed at candidates with proven GMP industry experience in a similar analyst position - it is not suitable for recent graduates or those without prior industry lab experience. What you'll be doing: Enumeration of microbial growth from environmental monitoring plates and other microbial samples Microbial identification via Gram stain, spore stain and Vitek Sampling and testing of process water (TVC, TOC, pH) Environmental and product testing to support sterile IMP manufacture Particle count downloads and assessment 'At rest' environmental monitoring Gowning and training monitoring of cleanroom operators, including maintaining personal gown qualification Inspection and growth promotion of pre-prepared and PST media Equipment checks - airflow, temperature (incubators, fridges, freezers), calibration checks (pipettes, water baths, etc.) Escalating system failures/deviations to senior team members in line with SOPs Reporting OOS/atypical results to key personnel Cleanroom housekeeping and disinfectant efficacy testing Bioburden validation Completing and filing documentation in line with GMP requirements Product and water endotoxin testing (kinetic turbidometric method) Sterility testing and validation via membrane filtration (e.g. Steritest) What we're looking for: Hands-on microbiology experience within a GMP-regulated environment is essential Degree (or equivalent) in a Science-related discipline, ideally Biology or Microbiology Demonstrable practical microbiology skills and working knowledge of regulatory frameworks (GMP, ICH, COSHH) Strong organisational skills, with the ability to manage a high-throughput workload and adapt to shifting priorities without compromising quality Excellent documentation standards - legible, clear, and structured A "right first time" mindset What's on offer: 8-hour shifts (including breaks), with paid overtime 5 hours per week, flexible between 8.30am-5.30pm, Monday to Friday Excellent staff benefits A supportive, hands-on team environment within a business investing heavily in growth and development Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Aug 08, 2026
Full time
Microbiology Analyst Our client, a global contract research and manufacturing organisation supporting the pharmaceutical and biotechnology sectors, is looking for an experienced Microbiology Analyst to join their growing team in Glasgow. This is an established GMP manufacturing site, and the business is entering an exciting growth phase - this role would suit someone who already has solid hands-on microbiology experience in a regulated industry setting and is looking to bring that expertise into a fast-paced, high-throughput environment. Please note: this role is aimed at candidates with proven GMP industry experience in a similar analyst position - it is not suitable for recent graduates or those without prior industry lab experience. What you'll be doing: Enumeration of microbial growth from environmental monitoring plates and other microbial samples Microbial identification via Gram stain, spore stain and Vitek Sampling and testing of process water (TVC, TOC, pH) Environmental and product testing to support sterile IMP manufacture Particle count downloads and assessment 'At rest' environmental monitoring Gowning and training monitoring of cleanroom operators, including maintaining personal gown qualification Inspection and growth promotion of pre-prepared and PST media Equipment checks - airflow, temperature (incubators, fridges, freezers), calibration checks (pipettes, water baths, etc.) Escalating system failures/deviations to senior team members in line with SOPs Reporting OOS/atypical results to key personnel Cleanroom housekeeping and disinfectant efficacy testing Bioburden validation Completing and filing documentation in line with GMP requirements Product and water endotoxin testing (kinetic turbidometric method) Sterility testing and validation via membrane filtration (e.g. Steritest) What we're looking for: Hands-on microbiology experience within a GMP-regulated environment is essential Degree (or equivalent) in a Science-related discipline, ideally Biology or Microbiology Demonstrable practical microbiology skills and working knowledge of regulatory frameworks (GMP, ICH, COSHH) Strong organisational skills, with the ability to manage a high-throughput workload and adapt to shifting priorities without compromising quality Excellent documentation standards - legible, clear, and structured A "right first time" mindset What's on offer: 8-hour shifts (including breaks), with paid overtime 5 hours per week, flexible between 8.30am-5.30pm, Monday to Friday Excellent staff benefits A supportive, hands-on team environment within a business investing heavily in growth and development Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Randstad Technologies Recruitment
Newcastle Upon Tyne, Tyne And Wear
Digital Customer Communications Analyst Location: Newcastle upon Tyne Contract Duration: 6 Months Rate: 170 a day Inside IR35 Umbrella Work Pattern: 37.5 hours per week (Rotational Shift Roster) My client is currently seeking a Digital Customer Communications Analyst to join an industry-leading global business consultancy, supporting a major UK telecom project on-site in Newcastle. In this role, you will be at the heart of daily customer engagement, focusing on non-voice, real-time messaging, and live chat channels. You will work within a collaborative, fast-paced operational team to analyse customer interactions, resolve day-to-day queries, and help drive continuous improvements across digital touchpoints. Key Responsibilities Manage and respond to live chat interactions, web messaging, and digital customer queries with speed, clarity, and accuracy. Investigate lower-complexity customer challenges, identifying underlying causes and delivering effective solutions. Review daily interaction data to help spot trends, gather insights, and provide feedback to team leads to enhance the overall customer journey. Work closely alongside team members and operational leads in a structured environment to maintain service quality and hit key performance benchmarks. Essential Skills Telecoms Domain: Solid background in Telecoms, Broadband, or Mobile. Live Chat & Non-Voice: Hands-on experience with Live Chat, messaging, or digital support platforms. Analytical: Skilled at reviewing interaction data, spotting trends, and resolving service issues. Location: Newcastle upon Tyne Contract Duration: 6 Months Rate: 170 a day Inside IR35 Umbrella This is an ideal opportunity for a mid-level digital support or chat specialist looking to gain experience with a world-renowned consultancy, working on high-visibility project deliverables in a vibrant office setup. If this seems of interest to you then please apply to the AD or send your CV to (url removed) Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Aug 08, 2026
Contractor
Digital Customer Communications Analyst Location: Newcastle upon Tyne Contract Duration: 6 Months Rate: 170 a day Inside IR35 Umbrella Work Pattern: 37.5 hours per week (Rotational Shift Roster) My client is currently seeking a Digital Customer Communications Analyst to join an industry-leading global business consultancy, supporting a major UK telecom project on-site in Newcastle. In this role, you will be at the heart of daily customer engagement, focusing on non-voice, real-time messaging, and live chat channels. You will work within a collaborative, fast-paced operational team to analyse customer interactions, resolve day-to-day queries, and help drive continuous improvements across digital touchpoints. Key Responsibilities Manage and respond to live chat interactions, web messaging, and digital customer queries with speed, clarity, and accuracy. Investigate lower-complexity customer challenges, identifying underlying causes and delivering effective solutions. Review daily interaction data to help spot trends, gather insights, and provide feedback to team leads to enhance the overall customer journey. Work closely alongside team members and operational leads in a structured environment to maintain service quality and hit key performance benchmarks. Essential Skills Telecoms Domain: Solid background in Telecoms, Broadband, or Mobile. Live Chat & Non-Voice: Hands-on experience with Live Chat, messaging, or digital support platforms. Analytical: Skilled at reviewing interaction data, spotting trends, and resolving service issues. Location: Newcastle upon Tyne Contract Duration: 6 Months Rate: 170 a day Inside IR35 Umbrella This is an ideal opportunity for a mid-level digital support or chat specialist looking to gain experience with a world-renowned consultancy, working on high-visibility project deliverables in a vibrant office setup. If this seems of interest to you then please apply to the AD or send your CV to (url removed) Randstad Technologies is acting as an Employment Business in relation to this vacancy.