Main Purpose of the job: To work flexibly across the planning service to provide in-depth technical and administrative support, with a primary focus on: handling, monitoring and coordinating planning service complaints (including logging, tracking, performance reporting and quality assurance of responses), coordinating and responding to Freedom of Information (FOI) and related information requests (including collation, redaction support and deadline management), finance support including income monitoring, cost recovery, debt chasing and reconciliations; producing management information and reports, o maintaining accurate records across relevant planning systems to support effective casework, complaints and information governance processes, To assist the planning service management team with their customer service activities, promotion of chargeable services and service improvement projects; such as commercialisation of chargeable services, better data collection, web site changes and self-service. Although there may be some specialisation of duties within the post, it is expected that all post holders will be able to cover any absence for post holders within their grade or respond to increases in demand for a particular service. Summary of Responsibilities and Personal Duties: 1. To manage the end-to-end administration of planning service complaints, including logging/acknowledgement, tracking deadlines, coordinating input from service areas, quality-checking draft responses and ensuring replies are issued within required timescales. 2. To coordinate and respond to FOI, EIR and related information requests for the Planning Service, including liaising with officers to gather information, maintaining a clear audit trail, supporting redaction where required, and monitoring performance against statutory deadlines. 3. To support financial administration for the Planning Service, including income monitoring, cost recovery, raising purchase orders, receipting invoices, chasing debt where appropriate, and producing regular reconciliations and management information. 4. To undertake redaction of complex and sensitive documents to support complaints handling and information requests, ensuring personal data and legally privileged information is removed in line with GDPR, relevant exemptions and Council policies prior to disclosure. 5. To provide flexible technical support to the wider Planning Service (including validation and consultation on complex planning and related applications where necessary) to help maintain service standards and performance targets. 6. To proactively monitor and report on service performance for complaints, FOI/EIR and key customer enquiries, including maintaining trackers, producing regular management reports and identifying trends and improvement actions. 7. To supervise and coach Planning Technicians in financial administration tasks (including creating suppliers, raising purchase orders, receipting invoices and maintaining records) to ensure accuracy, compliance and timely processing. 8. To utilise knowledge of planning service processes and relevant legislation/policy to investigate and resolve customer enquiries and issues. 9. To take responsibility for achieving a good outcome, ensuring communication with residents, planning professionals, Members and internal customers is clear, concise and addresses the points raised. 10. To provide administrative support to chargeable services (where applicable) and ensure associated income is recorded, monitored and reported accurately. 11. To manage, on behalf of the management team, updates to the planning services webpages and standard customer-facing information, ensuring content supports complaint reduction, clear expectations and improved customer experience. 10. To lead on the day-to-day administration of complaints and member/MP/ombudsman enquiries for the Planning Service, including logging and monitoring on the relevant system, coordinating draft responses, editing for completeness/consistency, and ensuring deadlines and service standards are met. To research and respond to FOI/EIR requests in line with statutory requirements. 11. Ensure that any improvement actions arising from complaints and feedback are prioritised and incorporated into the Planning Services improvement activities. Identify and advise managers of themes and risks, including those with potential reputational implications. 12. To work as part of a flexible team to ensure that workloads are effectively handled within required timescales, particularly for complaints, FOI/EIR and finance administration. 13. Actively participate in reviewing and implementing service improvement initiatives including process development, customer care initiatives and stakeholder projects. 14. Keep abreast of relevant planning legislation, complaints handling standards, information governance requirements (FOI/EIR/GDPR) and Council financial procedures. 12. Ensure performance targets and service objectives are met. 13. To provide on the job training and coaching to new members of the planning service and team; including planning technicians, junior planning officers and apprentices. 14. Internal contacts: These include planning officers, senior staff within own and other Directorates. 15. External contacts: Constant contact with members of the public, applicants, developers and their representatives, objectors, amenity groups, solicitors, personal search agents, plus other officers from public bodies and organisations. 16. To carry out the duties of the post with due regard to the Councils relevant codes and procedures. 17. To carry out duties with due regard to the Councils values and behaviours 18. All employees are required to participate in Appraisal and Performance Management processes and to undertake appropriate training and development, including mandatory induction training, identified to enhance their work. 19. Undertake other duties, commensurate with the grade, as may reasonably be required.
Aug 08, 2026
Contractor
Main Purpose of the job: To work flexibly across the planning service to provide in-depth technical and administrative support, with a primary focus on: handling, monitoring and coordinating planning service complaints (including logging, tracking, performance reporting and quality assurance of responses), coordinating and responding to Freedom of Information (FOI) and related information requests (including collation, redaction support and deadline management), finance support including income monitoring, cost recovery, debt chasing and reconciliations; producing management information and reports, o maintaining accurate records across relevant planning systems to support effective casework, complaints and information governance processes, To assist the planning service management team with their customer service activities, promotion of chargeable services and service improvement projects; such as commercialisation of chargeable services, better data collection, web site changes and self-service. Although there may be some specialisation of duties within the post, it is expected that all post holders will be able to cover any absence for post holders within their grade or respond to increases in demand for a particular service. Summary of Responsibilities and Personal Duties: 1. To manage the end-to-end administration of planning service complaints, including logging/acknowledgement, tracking deadlines, coordinating input from service areas, quality-checking draft responses and ensuring replies are issued within required timescales. 2. To coordinate and respond to FOI, EIR and related information requests for the Planning Service, including liaising with officers to gather information, maintaining a clear audit trail, supporting redaction where required, and monitoring performance against statutory deadlines. 3. To support financial administration for the Planning Service, including income monitoring, cost recovery, raising purchase orders, receipting invoices, chasing debt where appropriate, and producing regular reconciliations and management information. 4. To undertake redaction of complex and sensitive documents to support complaints handling and information requests, ensuring personal data and legally privileged information is removed in line with GDPR, relevant exemptions and Council policies prior to disclosure. 5. To provide flexible technical support to the wider Planning Service (including validation and consultation on complex planning and related applications where necessary) to help maintain service standards and performance targets. 6. To proactively monitor and report on service performance for complaints, FOI/EIR and key customer enquiries, including maintaining trackers, producing regular management reports and identifying trends and improvement actions. 7. To supervise and coach Planning Technicians in financial administration tasks (including creating suppliers, raising purchase orders, receipting invoices and maintaining records) to ensure accuracy, compliance and timely processing. 8. To utilise knowledge of planning service processes and relevant legislation/policy to investigate and resolve customer enquiries and issues. 9. To take responsibility for achieving a good outcome, ensuring communication with residents, planning professionals, Members and internal customers is clear, concise and addresses the points raised. 10. To provide administrative support to chargeable services (where applicable) and ensure associated income is recorded, monitored and reported accurately. 11. To manage, on behalf of the management team, updates to the planning services webpages and standard customer-facing information, ensuring content supports complaint reduction, clear expectations and improved customer experience. 10. To lead on the day-to-day administration of complaints and member/MP/ombudsman enquiries for the Planning Service, including logging and monitoring on the relevant system, coordinating draft responses, editing for completeness/consistency, and ensuring deadlines and service standards are met. To research and respond to FOI/EIR requests in line with statutory requirements. 11. Ensure that any improvement actions arising from complaints and feedback are prioritised and incorporated into the Planning Services improvement activities. Identify and advise managers of themes and risks, including those with potential reputational implications. 12. To work as part of a flexible team to ensure that workloads are effectively handled within required timescales, particularly for complaints, FOI/EIR and finance administration. 13. Actively participate in reviewing and implementing service improvement initiatives including process development, customer care initiatives and stakeholder projects. 14. Keep abreast of relevant planning legislation, complaints handling standards, information governance requirements (FOI/EIR/GDPR) and Council financial procedures. 12. Ensure performance targets and service objectives are met. 13. To provide on the job training and coaching to new members of the planning service and team; including planning technicians, junior planning officers and apprentices. 14. Internal contacts: These include planning officers, senior staff within own and other Directorates. 15. External contacts: Constant contact with members of the public, applicants, developers and their representatives, objectors, amenity groups, solicitors, personal search agents, plus other officers from public bodies and organisations. 16. To carry out the duties of the post with due regard to the Councils relevant codes and procedures. 17. To carry out duties with due regard to the Councils values and behaviours 18. All employees are required to participate in Appraisal and Performance Management processes and to undertake appropriate training and development, including mandatory induction training, identified to enhance their work. 19. Undertake other duties, commensurate with the grade, as may reasonably be required.
Customer Service Representative Red Recruitment is recruiting a Customer Service Representative for our client based in Norwich who specialise in 24/7 Care solutions on a temporary basis. This role is perfect for someone with an empathetic approach, who likes working in a fast-paced environment, delivering outstanding customer experiences to vulnerable customers. You will be speaking with customers, collecting payments, and setting up direct debits. Benefits and Package for Customer Service Representative: Salary: 12.81 per hour. Hours: 37.5 Hours Per Week - Shift pattern Monday - Sunday Between 7am - 8pm Contract: Temporary Location: Norwich - Hybrid Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more 24/7 employee assistance programme with an easily accessible app! Family and Friends discounts on our services & products Pension Scheme, up to 3% Company matched Free on-site parking Key Responsibilities of Customer Service Representative: Handle inbound and outbound customer enquiries across telephone, email, and digital channels in a professional and timely manner. Provide accurate information, guidance, and support to customers, resolving issues at first contact where possible. Record and update customer details and case notes accurately within the contact centre systems. Escalate complex issues to senior colleagues or specialist teams in line with procedures. Adhere to all company policies, regulatory requirements, and service standards. Meet individual and team performance targets including response times, quality measures, and customer satisfaction scores. Manage sensitive or challenging conversations with discretion and professionalism, ensuring vulnerable customers are supported appropriately. Contribute to continuous service improvement by identifying recurring issues and suggesting solutions. Participate in regular training and coaching sessions to maintain product knowledge, compliance awareness, and service skills. Key Skills and Experience of Customer Service Representative: Experience in customer objection handling and complaints Excellent internal and external emotional intelligence and relationship management skills Proficient in computer software and technology platforms, especially CRM and Microsoft Office Highly organised and accurate Excellent listening skills Outstanding communicator Present information clearly, concisely, accurately and in ways which promote understanding Self-driven and able to raise standards of quality and productivity when required Exposure to cash collection a significant bonus NVQ level 2/3 in Customer Service / Business Administration - desirable If you have the relevant skills and experience as a Customer Service Representative and are interested in the position, please apply now! Red Recruitment (Business)
Aug 08, 2026
Seasonal
Customer Service Representative Red Recruitment is recruiting a Customer Service Representative for our client based in Norwich who specialise in 24/7 Care solutions on a temporary basis. This role is perfect for someone with an empathetic approach, who likes working in a fast-paced environment, delivering outstanding customer experiences to vulnerable customers. You will be speaking with customers, collecting payments, and setting up direct debits. Benefits and Package for Customer Service Representative: Salary: 12.81 per hour. Hours: 37.5 Hours Per Week - Shift pattern Monday - Sunday Between 7am - 8pm Contract: Temporary Location: Norwich - Hybrid Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more 24/7 employee assistance programme with an easily accessible app! Family and Friends discounts on our services & products Pension Scheme, up to 3% Company matched Free on-site parking Key Responsibilities of Customer Service Representative: Handle inbound and outbound customer enquiries across telephone, email, and digital channels in a professional and timely manner. Provide accurate information, guidance, and support to customers, resolving issues at first contact where possible. Record and update customer details and case notes accurately within the contact centre systems. Escalate complex issues to senior colleagues or specialist teams in line with procedures. Adhere to all company policies, regulatory requirements, and service standards. Meet individual and team performance targets including response times, quality measures, and customer satisfaction scores. Manage sensitive or challenging conversations with discretion and professionalism, ensuring vulnerable customers are supported appropriately. Contribute to continuous service improvement by identifying recurring issues and suggesting solutions. Participate in regular training and coaching sessions to maintain product knowledge, compliance awareness, and service skills. Key Skills and Experience of Customer Service Representative: Experience in customer objection handling and complaints Excellent internal and external emotional intelligence and relationship management skills Proficient in computer software and technology platforms, especially CRM and Microsoft Office Highly organised and accurate Excellent listening skills Outstanding communicator Present information clearly, concisely, accurately and in ways which promote understanding Self-driven and able to raise standards of quality and productivity when required Exposure to cash collection a significant bonus NVQ level 2/3 in Customer Service / Business Administration - desirable If you have the relevant skills and experience as a Customer Service Representative and are interested in the position, please apply now! Red Recruitment (Business)
Are you an experienced Engineering Operations Manager, Head of Engineering or Engineering Site Manager, looking for the opportunity to build and lead a flagship automated logistics operation? An exciting opportunity has arisen for an experienced Engineering Operations Manager to join a global leader in automated logistics and engineering solutions. This is a rare opportunity to take ownership of a major customer site within a highly automated distribution centre, where you'll have the autonomy to shape the operation, build your own team and create a culture focused on engineering excellence, safety and continuous improvement. As Engineering Operations Manager , you'll be responsible for the overall leadership of the engineering and operational function, ensuring exceptional customer service, outstanding engineering performance and the successful delivery of contractual KPIs. This is more than just managing an existing operation - you'll play a pivotal role in establishing the site's culture, values, processes and long-term success. Benefits c£120,000 DOE + Bonus + Benefits Package Significant career progression opportunities within a global organisation The Role As Engineering Operations Manager , your responsibilities will include: Leading the engineering and operational teams across a highly automated logistics facility. Recruiting, developing, and mentoring managers, engineers, and support teams. Building a positive, high-performance culture focused on safety, accountability, and continuous improvement. Developing strong relationships with the customer, acting as the senior site representative. Managing operational budgets, forecasting and CapEx expenditure. Delivering agreed KPIs, service levels and engineering performance targets. Implementing robust processes, procedures, and operational standards. Driving continuous improvement initiatives to maximise system reliability and efficiency. Ensuring the highest standards of Health & Safety and operational compliance. Role Requirements We're looking for an experienced Site / Engineering Operations Manager with a strong engineering or technical background who has progressed into senior operational leadership. You'll ideally have experience within automated logistics, distribution, manufacturing, material handling, FMCG or other complex engineering environments. You'll also possess: A Degree in a technical field (Engineering, Science, or similar). Proven experience leading large engineering or operational teams. Strong customer relationship and stakeholder management skills. Experience managing budgets, KPIs and operational performance. Excellent leadership, communication, and people development skills. A proactive approach with the ability to drive change and continuous improvement. Engineering qualifications or previous hands-on technical experience would be highly advantageous. Travel will be required to visit various other company sites to learn the technology, processes, procedures, and company ethos so it can be instilled into this new site. Why Apply? This is an outstanding opportunity to join a market-leading organisation and make a genuine impact. You'll have the autonomy to build an operation from the ground up, influence business strategy and develop a high-performing team within a world-class automated logistics environment. Please apply, or speak to Stuart Cooper at Wagstaff Recruitment for more information on the role. Wagstaff Recruitment - Building Trusted Relationships to Create Great Opportunities.
Aug 08, 2026
Full time
Are you an experienced Engineering Operations Manager, Head of Engineering or Engineering Site Manager, looking for the opportunity to build and lead a flagship automated logistics operation? An exciting opportunity has arisen for an experienced Engineering Operations Manager to join a global leader in automated logistics and engineering solutions. This is a rare opportunity to take ownership of a major customer site within a highly automated distribution centre, where you'll have the autonomy to shape the operation, build your own team and create a culture focused on engineering excellence, safety and continuous improvement. As Engineering Operations Manager , you'll be responsible for the overall leadership of the engineering and operational function, ensuring exceptional customer service, outstanding engineering performance and the successful delivery of contractual KPIs. This is more than just managing an existing operation - you'll play a pivotal role in establishing the site's culture, values, processes and long-term success. Benefits c£120,000 DOE + Bonus + Benefits Package Significant career progression opportunities within a global organisation The Role As Engineering Operations Manager , your responsibilities will include: Leading the engineering and operational teams across a highly automated logistics facility. Recruiting, developing, and mentoring managers, engineers, and support teams. Building a positive, high-performance culture focused on safety, accountability, and continuous improvement. Developing strong relationships with the customer, acting as the senior site representative. Managing operational budgets, forecasting and CapEx expenditure. Delivering agreed KPIs, service levels and engineering performance targets. Implementing robust processes, procedures, and operational standards. Driving continuous improvement initiatives to maximise system reliability and efficiency. Ensuring the highest standards of Health & Safety and operational compliance. Role Requirements We're looking for an experienced Site / Engineering Operations Manager with a strong engineering or technical background who has progressed into senior operational leadership. You'll ideally have experience within automated logistics, distribution, manufacturing, material handling, FMCG or other complex engineering environments. You'll also possess: A Degree in a technical field (Engineering, Science, or similar). Proven experience leading large engineering or operational teams. Strong customer relationship and stakeholder management skills. Experience managing budgets, KPIs and operational performance. Excellent leadership, communication, and people development skills. A proactive approach with the ability to drive change and continuous improvement. Engineering qualifications or previous hands-on technical experience would be highly advantageous. Travel will be required to visit various other company sites to learn the technology, processes, procedures, and company ethos so it can be instilled into this new site. Why Apply? This is an outstanding opportunity to join a market-leading organisation and make a genuine impact. You'll have the autonomy to build an operation from the ground up, influence business strategy and develop a high-performing team within a world-class automated logistics environment. Please apply, or speak to Stuart Cooper at Wagstaff Recruitment for more information on the role. Wagstaff Recruitment - Building Trusted Relationships to Create Great Opportunities.
The Role As a Customer Service Advisor, you'll be the voice of - helping travelers with everything from hotel bookings to flight queries while delivering exceptional service across phone, chat, and email. Why You'll Love Working Here 33 days annual leave (including bank holidays) 3 extra days for parents/guardians, plus long service leave after 10+ years $600 USD in Trip Coins annually to spend on your next adventure Monthly bonuses & $450 USD refer-a-friend scheme Health cash back plan for dental, optical, physiotherapy, massages & more Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunities Birthday & service anniversary celebrations with gift cards and cake Regular team events, social activities, and recognition programmes. Fun team days with seasonal and cultural celebrations, work anniversaries, games, prizes, awards, free lunches and sweet treats! Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh. This is NOT a remote role so you should be within commutable distance to the office. Salary: £26,800 Hours: Full time, 37.5 hours a week. Hybrid : Our hybrid model is 3 days in office, 2 days from home. Language: This role requires spoken and written fluency in English and Italian RTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time. About Us Since 2014, 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price. What You'll Do: Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across Italian and English lines. Take ownership of customer concerns, resolving travel-related issues end-to-end. Communicate clearly and confidently across multiple channels. Collaborate within a supportive team to achieve KPIs and service targets. Share ideas to improve customer experience and internal processes. Represent and represent the culture in every interaction. What You'll Bring: Previous customer service experience, ideally in a contact centre environment. Fluent in English and Italian (written and verbal). Strong communication and problem-solving skills, with resilience under pressure. Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. Comfortable navigating systems and CRM tools to resolve queries efficiently in a fast-paced environment. Travel & Tourism industry experience - desirable but not essential Culture At our culture is all about people, we're a truly global and multicultural workforce with team members from over 30 countries. We strive to foster a workplace where everyone feels valued, supported, and inspired to grow. We enable you to unleash your full potential and make impact. With a real commitment to internal progression and promotion, your journey could take you anywhere, many of our senior leaders started with us in this very role! Find out more job opportunities at Careers! Have a good trip, and see you soon!
Aug 08, 2026
Full time
The Role As a Customer Service Advisor, you'll be the voice of - helping travelers with everything from hotel bookings to flight queries while delivering exceptional service across phone, chat, and email. Why You'll Love Working Here 33 days annual leave (including bank holidays) 3 extra days for parents/guardians, plus long service leave after 10+ years $600 USD in Trip Coins annually to spend on your next adventure Monthly bonuses & $450 USD refer-a-friend scheme Health cash back plan for dental, optical, physiotherapy, massages & more Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunities Birthday & service anniversary celebrations with gift cards and cake Regular team events, social activities, and recognition programmes. Fun team days with seasonal and cultural celebrations, work anniversaries, games, prizes, awards, free lunches and sweet treats! Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh. This is NOT a remote role so you should be within commutable distance to the office. Salary: £26,800 Hours: Full time, 37.5 hours a week. Hybrid : Our hybrid model is 3 days in office, 2 days from home. Language: This role requires spoken and written fluency in English and Italian RTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time. About Us Since 2014, 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price. What You'll Do: Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across Italian and English lines. Take ownership of customer concerns, resolving travel-related issues end-to-end. Communicate clearly and confidently across multiple channels. Collaborate within a supportive team to achieve KPIs and service targets. Share ideas to improve customer experience and internal processes. Represent and represent the culture in every interaction. What You'll Bring: Previous customer service experience, ideally in a contact centre environment. Fluent in English and Italian (written and verbal). Strong communication and problem-solving skills, with resilience under pressure. Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. Comfortable navigating systems and CRM tools to resolve queries efficiently in a fast-paced environment. Travel & Tourism industry experience - desirable but not essential Culture At our culture is all about people, we're a truly global and multicultural workforce with team members from over 30 countries. We strive to foster a workplace where everyone feels valued, supported, and inspired to grow. We enable you to unleash your full potential and make impact. With a real commitment to internal progression and promotion, your journey could take you anywhere, many of our senior leaders started with us in this very role! Find out more job opportunities at Careers! Have a good trip, and see you soon!
This role involves overseeing property-related projects within the professional services industry, ensuring they are delivered on time and within budget. The position is based in Ramsgate and requires strong organisational and project management skills. Client Details Our client is a growing specialist real estate and development consultancy that provides project delivery, development, and regeneration expertise to housing associations, local authorities, and public sector organisations across London and the South East. With extensive experience supporting organisations that require additional capability, technical expertise, and project leadership, the consultancy works closely with clients to deliver complex residential and mixed-use developments. Their team combines strong technical knowledge with hands-on project delivery experience, providing practical solutions that ensure projects progress efficiently and achieve successful outcomes. Due to continued growth and increasing demand from both housing association and local authority clients, they are seeking a Project Manager to support the delivery of a diverse portfolio of development projects. This role offers the opportunity to take ownership of live schemes, work directly with senior stakeholders, and contribute to projects that create lasting value for communities. This is an excellent opportunity for an ambitious development professional looking to broaden their experience across a wide range of projects while working within a flexible, supportive, and entrepreneurial environment. Description Manage the day-to-day delivery of residential and regeneration projects on behalf of housing association, local authority, and public sector clients Monitor project progress across all stages of development, ensuring key milestones, budgets, and programme objectives are achieved Act as a client representative, coordinating consultants, contractors, and project stakeholders throughout the development lifecycle Undertake site visits and project reviews, identifying risks and opportunities and providing clear recommendations to clients Prepare reports, project updates, and governance documentation for senior stakeholders and board-level audiences Support procurement activities, tender processes, and contractor appointments where required Review technical information, drawings, specifications, and development proposals to ensure projects remain aligned with client objectives Assist with contract administration and project controls, ensuring robust project governance is maintained Manage stakeholder relationships across clients, contractors, consultants, and local authority representatives Monitor project budgets and expenditure, highlighting financial risks and supporting cost control measures Identify and resolve project delivery challenges, ensuring schemes continue to progress effectively Provide clear communication and professional advice to clients throughout project delivery Support business growth by contributing to new opportunities and expanding client relationships Promote high standards of project management, customer service, and professional delivery across all assignments Profile Experience within a housing association, local authority, consultancy, employer's agent, contract administration, or development environment Approximately 3-4 years' experience within project management, development, construction, or regeneration Demonstrable experience supporting or managing development projects with values exceeding 2m Strong understanding of construction processes and project delivery methodologies Experience liaising directly with contractors, consultants, and project stakeholders Ability to work independently and take ownership of project outcomes Technically minded with the confidence to review and challenge development and construction information Experience as a Contract Administrator or supporting Contract Administration functions Exposure to Employer's Agent services would be advantageous Strong written communication skills with experience producing reports and project documentation Excellent organisational and problem-solving abilities Comfortable managing multiple priorities across a range of live projects Strong stakeholder management skills with the ability to build trusted relationships Ability to work in a client-facing role and represent the organisation professionally Residential development experience is desirable but not essential Relevant qualification in construction, project management, surveying, development, or a related discipline would be beneficial Self-motivated, proactive, and able to drive projects forward with minimal supervision Job Offer Competitive salary of circa 45,000 Permanent PAYE position with pension provision Opportunity to work across a diverse portfolio of development and regeneration projects Exposure to both housing association and local authority clients Highly autonomous role with significant responsibility and client interaction Flexible working environment with a strong emphasis on trust and professional independence Hybrid working arrangements with approximately one day per week in the office Opportunity to broaden experience across project management, development, contract administration, and client advisory services Genuine career growth opportunities within a growing consultancy business Supportive and collaborative team culture with direct access to senior professionals Varied and interesting project portfolio, ranging from smaller residential developments through to larger-scale schemes Opportunity to make a tangible impact on the delivery of much-needed housing and community projects across the South East
Aug 08, 2026
Full time
This role involves overseeing property-related projects within the professional services industry, ensuring they are delivered on time and within budget. The position is based in Ramsgate and requires strong organisational and project management skills. Client Details Our client is a growing specialist real estate and development consultancy that provides project delivery, development, and regeneration expertise to housing associations, local authorities, and public sector organisations across London and the South East. With extensive experience supporting organisations that require additional capability, technical expertise, and project leadership, the consultancy works closely with clients to deliver complex residential and mixed-use developments. Their team combines strong technical knowledge with hands-on project delivery experience, providing practical solutions that ensure projects progress efficiently and achieve successful outcomes. Due to continued growth and increasing demand from both housing association and local authority clients, they are seeking a Project Manager to support the delivery of a diverse portfolio of development projects. This role offers the opportunity to take ownership of live schemes, work directly with senior stakeholders, and contribute to projects that create lasting value for communities. This is an excellent opportunity for an ambitious development professional looking to broaden their experience across a wide range of projects while working within a flexible, supportive, and entrepreneurial environment. Description Manage the day-to-day delivery of residential and regeneration projects on behalf of housing association, local authority, and public sector clients Monitor project progress across all stages of development, ensuring key milestones, budgets, and programme objectives are achieved Act as a client representative, coordinating consultants, contractors, and project stakeholders throughout the development lifecycle Undertake site visits and project reviews, identifying risks and opportunities and providing clear recommendations to clients Prepare reports, project updates, and governance documentation for senior stakeholders and board-level audiences Support procurement activities, tender processes, and contractor appointments where required Review technical information, drawings, specifications, and development proposals to ensure projects remain aligned with client objectives Assist with contract administration and project controls, ensuring robust project governance is maintained Manage stakeholder relationships across clients, contractors, consultants, and local authority representatives Monitor project budgets and expenditure, highlighting financial risks and supporting cost control measures Identify and resolve project delivery challenges, ensuring schemes continue to progress effectively Provide clear communication and professional advice to clients throughout project delivery Support business growth by contributing to new opportunities and expanding client relationships Promote high standards of project management, customer service, and professional delivery across all assignments Profile Experience within a housing association, local authority, consultancy, employer's agent, contract administration, or development environment Approximately 3-4 years' experience within project management, development, construction, or regeneration Demonstrable experience supporting or managing development projects with values exceeding 2m Strong understanding of construction processes and project delivery methodologies Experience liaising directly with contractors, consultants, and project stakeholders Ability to work independently and take ownership of project outcomes Technically minded with the confidence to review and challenge development and construction information Experience as a Contract Administrator or supporting Contract Administration functions Exposure to Employer's Agent services would be advantageous Strong written communication skills with experience producing reports and project documentation Excellent organisational and problem-solving abilities Comfortable managing multiple priorities across a range of live projects Strong stakeholder management skills with the ability to build trusted relationships Ability to work in a client-facing role and represent the organisation professionally Residential development experience is desirable but not essential Relevant qualification in construction, project management, surveying, development, or a related discipline would be beneficial Self-motivated, proactive, and able to drive projects forward with minimal supervision Job Offer Competitive salary of circa 45,000 Permanent PAYE position with pension provision Opportunity to work across a diverse portfolio of development and regeneration projects Exposure to both housing association and local authority clients Highly autonomous role with significant responsibility and client interaction Flexible working environment with a strong emphasis on trust and professional independence Hybrid working arrangements with approximately one day per week in the office Opportunity to broaden experience across project management, development, contract administration, and client advisory services Genuine career growth opportunities within a growing consultancy business Supportive and collaborative team culture with direct access to senior professionals Varied and interesting project portfolio, ranging from smaller residential developments through to larger-scale schemes Opportunity to make a tangible impact on the delivery of much-needed housing and community projects across the South East
The Role As a Customer Service Advisor, you'll be the voice of - helping travelers with everything from hotel bookings to flight queries while delivering exceptional service across phone, chat, and email. Why You'll Love Working Here 33 days annual leave (including bank holidays) 3 extra days for parents/guardians, plus long service leave after 10+ years $600 USD in Trip Coins annually to spend on your next adventure Monthly bonuses & $450 USD refer-a-friend scheme Health cash back plan for dental, optical, physiotherapy, massages & more Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunities Birthday & service anniversary celebrations with gift cards and cake Regular team events, social activities, and recognition programmes. Fun team days with seasonal and cultural celebrations, work anniversaries, games, prizes, awards, free lunches and sweet treats! Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh. This is NOT a remote role so you should be within commutable distance to the office. Salary: £26,800 Hours: Full time, 37.5 hours a week. Hybrid : Our hybrid model is 3 days in office, 2 days from home. Language: This role requires spoken and written fluency in English and another language. RTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time. About Us Since 2014, 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price. What You'll Do: Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across European and English lines. Take ownership of customer concerns, resolving travel-related issues end-to-end. Communicate clearly and confidently across multiple channels. Collaborate within a supportive team to achieve KPIs and service targets. Share ideas to improve customer experience and internal processes. Represent and represent the culture in every interaction. What You'll Bring: Previous customer service experience, ideally in a contact centre environment. Fluent in English and a nother language (written and verbal). Strong communication and problem-solving skills, with resilience under pressure. Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. Comfortable navigating systems and CRM tools to resolve queries efficiently in a fast-paced environment. Travel & Tourism industry experience - desirable but not essential Culture At our culture is all about people, we're a truly global and multicultural workforce with team members from over 30 countries. We strive to foster a workplace where everyone feels valued, supported, and inspired to grow. We enable you to unleash your full potential and make impact. With a real commitment to internal progression and promotion, your journey could take you anywhere, many of our senior leaders started with us in this very role! Find out more job opportunities at Careers. Have a good trip, and see you soon!
Aug 08, 2026
Full time
The Role As a Customer Service Advisor, you'll be the voice of - helping travelers with everything from hotel bookings to flight queries while delivering exceptional service across phone, chat, and email. Why You'll Love Working Here 33 days annual leave (including bank holidays) 3 extra days for parents/guardians, plus long service leave after 10+ years $600 USD in Trip Coins annually to spend on your next adventure Monthly bonuses & $450 USD refer-a-friend scheme Health cash back plan for dental, optical, physiotherapy, massages & more Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunities Birthday & service anniversary celebrations with gift cards and cake Regular team events, social activities, and recognition programmes. Fun team days with seasonal and cultural celebrations, work anniversaries, games, prizes, awards, free lunches and sweet treats! Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh. This is NOT a remote role so you should be within commutable distance to the office. Salary: £26,800 Hours: Full time, 37.5 hours a week. Hybrid : Our hybrid model is 3 days in office, 2 days from home. Language: This role requires spoken and written fluency in English and another language. RTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time. About Us Since 2014, 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price. What You'll Do: Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across European and English lines. Take ownership of customer concerns, resolving travel-related issues end-to-end. Communicate clearly and confidently across multiple channels. Collaborate within a supportive team to achieve KPIs and service targets. Share ideas to improve customer experience and internal processes. Represent and represent the culture in every interaction. What You'll Bring: Previous customer service experience, ideally in a contact centre environment. Fluent in English and a nother language (written and verbal). Strong communication and problem-solving skills, with resilience under pressure. Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. Comfortable navigating systems and CRM tools to resolve queries efficiently in a fast-paced environment. Travel & Tourism industry experience - desirable but not essential Culture At our culture is all about people, we're a truly global and multicultural workforce with team members from over 30 countries. We strive to foster a workplace where everyone feels valued, supported, and inspired to grow. We enable you to unleash your full potential and make impact. With a real commitment to internal progression and promotion, your journey could take you anywhere, many of our senior leaders started with us in this very role! Find out more job opportunities at Careers. Have a good trip, and see you soon!
IT Senior Service Manager Position: Senior Service Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible, as a team, for the delivery of our support services. You will take responsibility for the end to end customer experience, ensuring service excellence through effective alignment of people, processes and technology. You will identify improvement opportunities, drive change, and ensure ISO management systems are actively promoted and embedded across the support team. As a Senior Service Manager, you will manage a team of Service Managers and 2nd Line Technicians to their full potential. Duties Include: Identify and mitigate risks which could impact our services, performance or compliance. Produce and interpret departmental KPI reports to assess operational performance, monitor efficiency, identify risks, and recommend improvements to support department objectives. Act as a key representative for the support department during service transitions, change initiatives, and project delivery. Champion our commitment to ISO management systems within the support team, embedding best practice and continuous improvement. Skills and Experience: Experience in Service Delivery or IT Service Management (three years preferred), with proven people management experience, a strong track record managing incidents, problems, and major incidents. Solid understanding of IT support environments, ideally with previous hands-on troubleshooting or IT operations experience. Experience and knowledge of using ITIL best practice. Excellent communication and stakeholder management skills, manage escalations professionally, and present confidently. Strong analytical and reporting ability. Ability to learn new technologies quickly. Organised and adaptable, capable of managing multiple priorities and performing effectively under pressure. Proactive and improvement focused, committed to continuous learning, professional development, and raising service standards. The role is subject to a standard clear DBS being received. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, software development and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
Aug 08, 2026
Full time
IT Senior Service Manager Position: Senior Service Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible, as a team, for the delivery of our support services. You will take responsibility for the end to end customer experience, ensuring service excellence through effective alignment of people, processes and technology. You will identify improvement opportunities, drive change, and ensure ISO management systems are actively promoted and embedded across the support team. As a Senior Service Manager, you will manage a team of Service Managers and 2nd Line Technicians to their full potential. Duties Include: Identify and mitigate risks which could impact our services, performance or compliance. Produce and interpret departmental KPI reports to assess operational performance, monitor efficiency, identify risks, and recommend improvements to support department objectives. Act as a key representative for the support department during service transitions, change initiatives, and project delivery. Champion our commitment to ISO management systems within the support team, embedding best practice and continuous improvement. Skills and Experience: Experience in Service Delivery or IT Service Management (three years preferred), with proven people management experience, a strong track record managing incidents, problems, and major incidents. Solid understanding of IT support environments, ideally with previous hands-on troubleshooting or IT operations experience. Experience and knowledge of using ITIL best practice. Excellent communication and stakeholder management skills, manage escalations professionally, and present confidently. Strong analytical and reporting ability. Ability to learn new technologies quickly. Organised and adaptable, capable of managing multiple priorities and performing effectively under pressure. Proactive and improvement focused, committed to continuous learning, professional development, and raising service standards. The role is subject to a standard clear DBS being received. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, software development and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
Director of Technology Solutions Edinburgh / Hybrid 60,000 - 70,000 + Long-Term Incentive + Bonus + Pension + 28 Days Holiday + Development Are you an experienced Technology Director or senior software leader looking to build and lead a high-performing technology function within an ambitious and growing organisation? Brilliant opportunity on offer to take ownership of technology strategy, product delivery and team development while helping shape the future direction of a business undergoing an exciting period of growth and transformation. This established organisation provides specialist services and technology-led solutions to customers operating across a range of complex environments. Due to continued investment and expansion, they are now looking for a Director of Technology Solutions to develop their technical capability and build a high-performing software engineering team. In this role, you will take responsibility for technology strategy, software delivery and operational performance. You will introduce effective development frameworks and processes while ensuring technology products maintain high standards of security, scalability, reliability and quality. You will also work closely with senior leaders, customers and external stakeholders, helping align technology investment with commercial objectives, customer requirements and the wider growth plans of the business. This is an ideal opportunity for an experienced technology leader looking to take ownership of a developing technology function and play a key role in the long-term strategic and commercial direction of an ambitious organisation. THE ROLE: Defining and delivering the technology strategy in line with customer, operational and commercial objectives Building, mentoring and developing high-performing software engineering and development teams Leading software delivery, process improvement and the adoption of modern development practices Overseeing software architecture, cloud infrastructure, databases, DevOps, cybersecurity and CI/CD processes Acting as the senior technology representative with customers, partners and key stakeholders Supporting technology investment, resource planning, budgeting and wider business-growth initiatives Establishing effective governance around quality, compliance, risk management and intellectual property THE PERSON: Previous experience in a Technology Director, Head of Technology, CTO or senior software leadership position At least five years' experience across software development, technology delivery and team leadership Strong understanding of software architecture, cloud platforms, DevOps, cybersecurity and modern engineering practices Experience leading organisational change, process improvement or agile transformation initiatives Degree in Computer Science or a related technical discipline Strong commercial awareness with experience aligning technology decisions with customer and business requirements Comfortable operating within a growing, evolving or technically complex organisation Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Aug 08, 2026
Full time
Director of Technology Solutions Edinburgh / Hybrid 60,000 - 70,000 + Long-Term Incentive + Bonus + Pension + 28 Days Holiday + Development Are you an experienced Technology Director or senior software leader looking to build and lead a high-performing technology function within an ambitious and growing organisation? Brilliant opportunity on offer to take ownership of technology strategy, product delivery and team development while helping shape the future direction of a business undergoing an exciting period of growth and transformation. This established organisation provides specialist services and technology-led solutions to customers operating across a range of complex environments. Due to continued investment and expansion, they are now looking for a Director of Technology Solutions to develop their technical capability and build a high-performing software engineering team. In this role, you will take responsibility for technology strategy, software delivery and operational performance. You will introduce effective development frameworks and processes while ensuring technology products maintain high standards of security, scalability, reliability and quality. You will also work closely with senior leaders, customers and external stakeholders, helping align technology investment with commercial objectives, customer requirements and the wider growth plans of the business. This is an ideal opportunity for an experienced technology leader looking to take ownership of a developing technology function and play a key role in the long-term strategic and commercial direction of an ambitious organisation. THE ROLE: Defining and delivering the technology strategy in line with customer, operational and commercial objectives Building, mentoring and developing high-performing software engineering and development teams Leading software delivery, process improvement and the adoption of modern development practices Overseeing software architecture, cloud infrastructure, databases, DevOps, cybersecurity and CI/CD processes Acting as the senior technology representative with customers, partners and key stakeholders Supporting technology investment, resource planning, budgeting and wider business-growth initiatives Establishing effective governance around quality, compliance, risk management and intellectual property THE PERSON: Previous experience in a Technology Director, Head of Technology, CTO or senior software leadership position At least five years' experience across software development, technology delivery and team leadership Strong understanding of software architecture, cloud platforms, DevOps, cybersecurity and modern engineering practices Experience leading organisational change, process improvement or agile transformation initiatives Degree in Computer Science or a related technical discipline Strong commercial awareness with experience aligning technology decisions with customer and business requirements Comfortable operating within a growing, evolving or technically complex organisation Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
The Role: We are seeking an experienced Senior Repairs Manager to lead the delivery, performance and continuous improvement of responsive repairs, voids, damp and mould, disrepair and maintenance services across a residential housing portfolio. This is a high-profile leadership role responsible for ensuring services are resident-focused, operationally effective, financially sustainable and delivered to the highest standards. You will lead teams, manage contractors and drive service excellence while ensuring compliance with regulatory and safety requirements. Key Responsibilities: Lead the delivery of responsive repairs services, ensuring works are completed within target timescales and quality standards. Drive performance improvements through effective monitoring of KPIs, customer satisfaction and service outcomes. Manage and develop in-house repairs teams and operational staff, promoting a culture of high performance and accountability. Oversee the delivery of void property programmes, reducing turnaround times and maximising letting performance. Lead the management of damp and mould cases, ensuring a proactive, resident-focused and risk-based approach. Manage disrepair cases, minimising legal risk and ensuring effective liaison with surveyors, contractors and legal representatives. Monitor contractor performance, ensuring compliance with service standards, KPIs and contractual obligations. Manage operational budgets and deliver value for money across repairs and maintenance services. Support emergency planning and incident response activities, including building safety issues where required. About You: To be successful in this role, you will have: Significant experience managing responsive repairs services within a social housing environment. Proven experience leading operational teams, contractors and Direct Labour Organisations (DLOs). Extensive knowledge of responsive repairs, voids, damp and mould, disrepair and housing maintenance services. Strong understanding of housing regulations, building safety requirements and Housing Ombudsman expectations. Experience managing budgets, performance frameworks and service improvement programmes. Excellent leadership, communication and stakeholder management skills. The ability to analyse complex performance data and implement effective solutions. Qualifications: Level 4 or Level 5 qualification (or equivalent experience) in Housing, Construction, Property Maintenance, Building Surveying, Asset Management or a related discipline. Management qualification such as ILM Level 5, CMI Level 5 or equivalent leadership qualification. IOSH Managing Safely, NEBOSH General Certificate or a similar Health & Safety qualification. Professional membership, or working towards membership, of the Chartered Institute of Housing (CIH) or Chartered Institute of Building (CIOB) would be advantageous. This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.
Aug 08, 2026
Full time
The Role: We are seeking an experienced Senior Repairs Manager to lead the delivery, performance and continuous improvement of responsive repairs, voids, damp and mould, disrepair and maintenance services across a residential housing portfolio. This is a high-profile leadership role responsible for ensuring services are resident-focused, operationally effective, financially sustainable and delivered to the highest standards. You will lead teams, manage contractors and drive service excellence while ensuring compliance with regulatory and safety requirements. Key Responsibilities: Lead the delivery of responsive repairs services, ensuring works are completed within target timescales and quality standards. Drive performance improvements through effective monitoring of KPIs, customer satisfaction and service outcomes. Manage and develop in-house repairs teams and operational staff, promoting a culture of high performance and accountability. Oversee the delivery of void property programmes, reducing turnaround times and maximising letting performance. Lead the management of damp and mould cases, ensuring a proactive, resident-focused and risk-based approach. Manage disrepair cases, minimising legal risk and ensuring effective liaison with surveyors, contractors and legal representatives. Monitor contractor performance, ensuring compliance with service standards, KPIs and contractual obligations. Manage operational budgets and deliver value for money across repairs and maintenance services. Support emergency planning and incident response activities, including building safety issues where required. About You: To be successful in this role, you will have: Significant experience managing responsive repairs services within a social housing environment. Proven experience leading operational teams, contractors and Direct Labour Organisations (DLOs). Extensive knowledge of responsive repairs, voids, damp and mould, disrepair and housing maintenance services. Strong understanding of housing regulations, building safety requirements and Housing Ombudsman expectations. Experience managing budgets, performance frameworks and service improvement programmes. Excellent leadership, communication and stakeholder management skills. The ability to analyse complex performance data and implement effective solutions. Qualifications: Level 4 or Level 5 qualification (or equivalent experience) in Housing, Construction, Property Maintenance, Building Surveying, Asset Management or a related discipline. Management qualification such as ILM Level 5, CMI Level 5 or equivalent leadership qualification. IOSH Managing Safely, NEBOSH General Certificate or a similar Health & Safety qualification. Professional membership, or working towards membership, of the Chartered Institute of Housing (CIH) or Chartered Institute of Building (CIOB) would be advantageous. This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.
Field Sales Executive B2B Product Sales Territory: PE, NN & LE Postcodes (Peterborough, Northampton, Leicester & Surrounding Areas) Salary: 28,000 Basic + Uncapped Bonus (OTE 38,000+) + Company Car + Pension + 32 Days Holiday Hours: Monday to Friday No Weekends Start or Grow Your Career in Field Sales Are you an ambitious Field Sales Executive, Parts Advisor, Area Sales Representative, Territory Sales Executive, or Inside or External Sales professional? We're recruiting for a market-leading supplier looking for a motivated sales professional to manage an established territory across the PE, NN and LE postcode areas. This is an excellent opportunity to join a successful business that offers full product training, career progression and uncapped earning potential. Previous experience within the automotive aftermarket would be advantageous as my client sells specialist product into the accident repair, work shop and automotive body shop sector but is not essential. We welcome applications from candidates with successful B2B product sales experience from engineering, manufacturing, industrial supplies, construction products, technical products, distribution, merchanting or similar sectors. Full product training included. The Role Managing and growing an established customer portfolio. Winning new business and developing existing accounts. Visiting trade and commercial customers across your territory. Demonstrating products and identifying customer needs. Building strong customer relationships and delivering excellent service. Planning your own diary and managing your sales territory. Achieving sales targets and business objectives. About You You'll ideally have: Experience in B2B field sales, external/internal sales or business development. Experience selling products to business customers. Strong communication, negotiation and relationship-building skills. A proactive, target-driven approach. The ability to work independently and manage your own territory. A full UK driving licence. Applications are welcomed from candidates currently working as: Field Sales Executive Parts Advisors wanting to break into field sales B2B Product Sales people Car Body Repairers wanting to use their knowledge in a different way Business Development Executive Area Sales Representative Territory Sales Executive Technical Sales Executive Apply Today If you're looking for your next opportunity as a Field Sales Executive, Area Sales Representative, Territory Sales Executive get in touch. Robert Cox Senior Recruitment Consultant - Glen Callum Associates Ltd - Automotive Aftermarket Recruitment Specialists - (phone number removed) - Job Ref: 4379RC
Aug 08, 2026
Full time
Field Sales Executive B2B Product Sales Territory: PE, NN & LE Postcodes (Peterborough, Northampton, Leicester & Surrounding Areas) Salary: 28,000 Basic + Uncapped Bonus (OTE 38,000+) + Company Car + Pension + 32 Days Holiday Hours: Monday to Friday No Weekends Start or Grow Your Career in Field Sales Are you an ambitious Field Sales Executive, Parts Advisor, Area Sales Representative, Territory Sales Executive, or Inside or External Sales professional? We're recruiting for a market-leading supplier looking for a motivated sales professional to manage an established territory across the PE, NN and LE postcode areas. This is an excellent opportunity to join a successful business that offers full product training, career progression and uncapped earning potential. Previous experience within the automotive aftermarket would be advantageous as my client sells specialist product into the accident repair, work shop and automotive body shop sector but is not essential. We welcome applications from candidates with successful B2B product sales experience from engineering, manufacturing, industrial supplies, construction products, technical products, distribution, merchanting or similar sectors. Full product training included. The Role Managing and growing an established customer portfolio. Winning new business and developing existing accounts. Visiting trade and commercial customers across your territory. Demonstrating products and identifying customer needs. Building strong customer relationships and delivering excellent service. Planning your own diary and managing your sales territory. Achieving sales targets and business objectives. About You You'll ideally have: Experience in B2B field sales, external/internal sales or business development. Experience selling products to business customers. Strong communication, negotiation and relationship-building skills. A proactive, target-driven approach. The ability to work independently and manage your own territory. A full UK driving licence. Applications are welcomed from candidates currently working as: Field Sales Executive Parts Advisors wanting to break into field sales B2B Product Sales people Car Body Repairers wanting to use their knowledge in a different way Business Development Executive Area Sales Representative Territory Sales Executive Technical Sales Executive Apply Today If you're looking for your next opportunity as a Field Sales Executive, Area Sales Representative, Territory Sales Executive get in touch. Robert Cox Senior Recruitment Consultant - Glen Callum Associates Ltd - Automotive Aftermarket Recruitment Specialists - (phone number removed) - Job Ref: 4379RC
The Senior Repairs Manager will oversee the effective delivery of property repairs and maintenance services, ensuring high standards and efficiency. This role is ideal for someone with a strong background in property management and a focus on operational excellence. Client Details Our client is a well-established social housing provider responsible for delivering housing and property services across a substantial residential portfolio. With a strong commitment to resident satisfaction, building safety, and service excellence, the organisation is investing in the continued improvement of its Property Services function. As a result, an exciting opportunity has arisen for an experienced Senior Repairs Manager to lead responsive repairs, voids, damp and mould, disrepair, contractor management, and direct labour operations. This is a high-profile leadership role offering the opportunity to influence service delivery, drive operational performance, and make a tangible difference to residents' homes and communities. Description Lead the delivery of responsive repairs services, ensuring works are completed safely, efficiently, and within agreed service standards. Manage and develop in-house maintenance and repairs teams to maximise productivity, performance, and customer satisfaction. Oversee the management and resolution of damp and mould cases, ensuring a proactive and resident-focused approach. Lead the operational management of disrepair cases, working closely with surveyors and legal representatives where required. Drive performance across voids management, reducing turnaround times and improving re-let outcomes. Monitor and improve KPI performance, customer satisfaction, backlog management, and work-in-progress levels. Manage repairs and maintenance contractors, ensuring compliance with contractual obligations, service standards, and value-for-money objectives. Oversee operational budgets and support effective financial management across repairs services. Develop and implement service improvement initiatives to enhance performance and resident experience. Support emergency response arrangements and major incident management where required. Produce and present operational performance reports to senior stakeholders. Build strong working relationships with residents, contractors, consultants, and internal teams. Promote a culture of accountability, collaboration, health and safety, and continuous improvement. Profile Significant experience managing responsive repairs services within a social housing environment. Experience leading operational teams, contractors, and frontline service delivery functions. Strong knowledge of repairs, maintenance, voids, damp and mould, and disrepair management. Experience managing budgets, operational performance, and service improvement programmes. Strong contractor and stakeholder management experience. Experience supporting audits, inspections, regulatory reviews, or assurance activities. Excellent communication and leadership skills. A customer-focused mindset with a passion for delivering quality housing services. Strong analytical, organisational, and problem-solving abilities. The ability to work effectively under pressure and manage competing priorities. Job Offer Salary of 64,938 - 68,460 Permanent leadership position Opportunity to manage a diverse repairs and maintenance operation Responsibility for responsive repairs, voids, damp & mould, disrepair, and contractor performance Significant stakeholder engagement across operational and senior leadership teams Opportunity to shape service improvements and drive operational excellence Supportive and collaborative working environment Ongoing professional development opportunities The chance to make a lasting impact on housing quality, resident satisfaction, and service performance
Aug 08, 2026
Full time
The Senior Repairs Manager will oversee the effective delivery of property repairs and maintenance services, ensuring high standards and efficiency. This role is ideal for someone with a strong background in property management and a focus on operational excellence. Client Details Our client is a well-established social housing provider responsible for delivering housing and property services across a substantial residential portfolio. With a strong commitment to resident satisfaction, building safety, and service excellence, the organisation is investing in the continued improvement of its Property Services function. As a result, an exciting opportunity has arisen for an experienced Senior Repairs Manager to lead responsive repairs, voids, damp and mould, disrepair, contractor management, and direct labour operations. This is a high-profile leadership role offering the opportunity to influence service delivery, drive operational performance, and make a tangible difference to residents' homes and communities. Description Lead the delivery of responsive repairs services, ensuring works are completed safely, efficiently, and within agreed service standards. Manage and develop in-house maintenance and repairs teams to maximise productivity, performance, and customer satisfaction. Oversee the management and resolution of damp and mould cases, ensuring a proactive and resident-focused approach. Lead the operational management of disrepair cases, working closely with surveyors and legal representatives where required. Drive performance across voids management, reducing turnaround times and improving re-let outcomes. Monitor and improve KPI performance, customer satisfaction, backlog management, and work-in-progress levels. Manage repairs and maintenance contractors, ensuring compliance with contractual obligations, service standards, and value-for-money objectives. Oversee operational budgets and support effective financial management across repairs services. Develop and implement service improvement initiatives to enhance performance and resident experience. Support emergency response arrangements and major incident management where required. Produce and present operational performance reports to senior stakeholders. Build strong working relationships with residents, contractors, consultants, and internal teams. Promote a culture of accountability, collaboration, health and safety, and continuous improvement. Profile Significant experience managing responsive repairs services within a social housing environment. Experience leading operational teams, contractors, and frontline service delivery functions. Strong knowledge of repairs, maintenance, voids, damp and mould, and disrepair management. Experience managing budgets, operational performance, and service improvement programmes. Strong contractor and stakeholder management experience. Experience supporting audits, inspections, regulatory reviews, or assurance activities. Excellent communication and leadership skills. A customer-focused mindset with a passion for delivering quality housing services. Strong analytical, organisational, and problem-solving abilities. The ability to work effectively under pressure and manage competing priorities. Job Offer Salary of 64,938 - 68,460 Permanent leadership position Opportunity to manage a diverse repairs and maintenance operation Responsibility for responsive repairs, voids, damp & mould, disrepair, and contractor performance Significant stakeholder engagement across operational and senior leadership teams Opportunity to shape service improvements and drive operational excellence Supportive and collaborative working environment Ongoing professional development opportunities The chance to make a lasting impact on housing quality, resident satisfaction, and service performance
Introduction Techcare is one of Staffordshire's fastest growing Managed Service Providers. Since 2008 we've helped UK businesses with IT support, cyber security, cloud and networks. You'll be joining a small sales team, working alongside our current SDR, with more hires to come. This year the Greater Birmingham Chambers of Commerce named us Business of the Year and winner of their Customer Commitment Award. That's who you will be representing. The Role You'll be the first conversation a future client has with us, creating opportunities and opening the right doors. It's high-volume with real weekly targets, but our methods and tools get you to the phone fast, so your time goes on selling. Day to day, you'll: Research and identify the right businesses in our target markets Reach out by phone, email and LinkedIn to start conversations and qualify interest Book discovery meetings for our senior sales team Keep your pipeline and CRM up to date, and hit your weekly targets What you will need Proven experience in outbound sales, SDR or business development Confidence prospecting on LinkedIn (Sales Navigator) and working a CRM A strong communicator, verbal and written Resilient: you take rejection in your stride and keep momentum through a busy day Organised and able to manage your own workload Curious about technology and how it helps businesses What you will get 30,000 base (OTE 42K) 35 days holiday (27 days plus bank holidays) Private healthcare after probation Hybrid working after 6 months Real autonomy and a clear career progression path A company that's respected by its clients, and treats its people the same way If this feels like your kind of role, we'd love to hear from you. Apply via the link. Techcare is an equal opportunities employer. We welcome applications from everyone, and we'll make any adjustments you need to the recruitment process.
Aug 08, 2026
Full time
Introduction Techcare is one of Staffordshire's fastest growing Managed Service Providers. Since 2008 we've helped UK businesses with IT support, cyber security, cloud and networks. You'll be joining a small sales team, working alongside our current SDR, with more hires to come. This year the Greater Birmingham Chambers of Commerce named us Business of the Year and winner of their Customer Commitment Award. That's who you will be representing. The Role You'll be the first conversation a future client has with us, creating opportunities and opening the right doors. It's high-volume with real weekly targets, but our methods and tools get you to the phone fast, so your time goes on selling. Day to day, you'll: Research and identify the right businesses in our target markets Reach out by phone, email and LinkedIn to start conversations and qualify interest Book discovery meetings for our senior sales team Keep your pipeline and CRM up to date, and hit your weekly targets What you will need Proven experience in outbound sales, SDR or business development Confidence prospecting on LinkedIn (Sales Navigator) and working a CRM A strong communicator, verbal and written Resilient: you take rejection in your stride and keep momentum through a busy day Organised and able to manage your own workload Curious about technology and how it helps businesses What you will get 30,000 base (OTE 42K) 35 days holiday (27 days plus bank holidays) Private healthcare after probation Hybrid working after 6 months Real autonomy and a clear career progression path A company that's respected by its clients, and treats its people the same way If this feels like your kind of role, we'd love to hear from you. Apply via the link. Techcare is an equal opportunities employer. We welcome applications from everyone, and we'll make any adjustments you need to the recruitment process.
MOT Testers, Do you want to earn a great basic salary plus an excellent bonus scheme! Do you want to get into a franchised dealer group, working with a quality, sports brand? Working just 1 in 4 half days on a Saturday. Then The Recruitment Solution have an immediate vacancy for an experienced MOT Tester to work with one of our valued clients, based in the Southand area. Why Apply for this MOT Tester vacancy? • Fantastic career opportunities, • State of the art resources and training • Company Pension • Performance Bonus • Company Benefits Scheme • Long Service Holiday Reward • Enhanced Family Planning Policy • Share Save Scheme • Your Birthday Off • You get to be a part of a prestige brand, who provide you with excellent support • Great salary and bonus! MOT Tester Requirements • Valid VOSA Smart card to carry out MOTS for Class 4 vehicles. (Class 7 would be an advantage) • Good Eye for detail • Ability to complete paperwork efficiently and effectively • Ability to communicate with customers face to face if required To find out more or to apply for this vacancy you can email (url removed) or call the office on (phone number removed). Alternatively, why not message or WhatsApp Daniel Walton directly today on (phone number removed) We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STM Automotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician. Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Aug 08, 2026
Full time
MOT Testers, Do you want to earn a great basic salary plus an excellent bonus scheme! Do you want to get into a franchised dealer group, working with a quality, sports brand? Working just 1 in 4 half days on a Saturday. Then The Recruitment Solution have an immediate vacancy for an experienced MOT Tester to work with one of our valued clients, based in the Southand area. Why Apply for this MOT Tester vacancy? • Fantastic career opportunities, • State of the art resources and training • Company Pension • Performance Bonus • Company Benefits Scheme • Long Service Holiday Reward • Enhanced Family Planning Policy • Share Save Scheme • Your Birthday Off • You get to be a part of a prestige brand, who provide you with excellent support • Great salary and bonus! MOT Tester Requirements • Valid VOSA Smart card to carry out MOTS for Class 4 vehicles. (Class 7 would be an advantage) • Good Eye for detail • Ability to complete paperwork efficiently and effectively • Ability to communicate with customers face to face if required To find out more or to apply for this vacancy you can email (url removed) or call the office on (phone number removed). Alternatively, why not message or WhatsApp Daniel Walton directly today on (phone number removed) We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STM Automotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician. Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
The Recruitment Solution
Stanground, Cambridgeshire
The Recruitment Solution have a new and exciting opportunity for a Local Business Development Manager, to sell passenger cars and LCV's to corporate clients and local businesses based within the Peterborough area. This role offers a fantastic OTE of £45,000+ (Uncapped) Monday to Friday. Also a company car and a host of industry leading benefits. Our client, are a well respected dealer group with a number of dealerships across the South East Region. They are a forward thinking dealer group who provide both cars and commercial vehicle services for different manufacturers and are continually looking for opportunities to grow and expand. Local Business Development Manager Responsibilities Identifying new sales opportunities through effective research and marketing Developing existing business through effective account management Customer relationship management Diary management and sales planning Maintain and develop product knowledge Commercial Awareness Proactively approaching corporate clients face to face to generate new business Meeting set Objectives •Developing new and existing business opportunities within a specified geographical area; •Promoting brand products and services, to surpass monthly, quarterly and annual targets; •Accurately and efficiently using a bespoke customer relationship management system; Local Business Development Manager Skills: Presentation and negotiation skills Proven ability to develop new business and long term relationships, effective prospecting will be a big requirement Business to Business Sales experience Motor Trade experience LCV experience would be an advantage Positive can do attitude Highly driven and customer focuses To find out more or to apply for this vacancy you can email (url removed) or call Daniel Walton on (phone number removed) or directly on (phone number removed) We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STM Automotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician. Lots of Motor Trade Jobs throughout the South East including all London and all Essex postcodes. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Aug 08, 2026
Full time
The Recruitment Solution have a new and exciting opportunity for a Local Business Development Manager, to sell passenger cars and LCV's to corporate clients and local businesses based within the Peterborough area. This role offers a fantastic OTE of £45,000+ (Uncapped) Monday to Friday. Also a company car and a host of industry leading benefits. Our client, are a well respected dealer group with a number of dealerships across the South East Region. They are a forward thinking dealer group who provide both cars and commercial vehicle services for different manufacturers and are continually looking for opportunities to grow and expand. Local Business Development Manager Responsibilities Identifying new sales opportunities through effective research and marketing Developing existing business through effective account management Customer relationship management Diary management and sales planning Maintain and develop product knowledge Commercial Awareness Proactively approaching corporate clients face to face to generate new business Meeting set Objectives •Developing new and existing business opportunities within a specified geographical area; •Promoting brand products and services, to surpass monthly, quarterly and annual targets; •Accurately and efficiently using a bespoke customer relationship management system; Local Business Development Manager Skills: Presentation and negotiation skills Proven ability to develop new business and long term relationships, effective prospecting will be a big requirement Business to Business Sales experience Motor Trade experience LCV experience would be an advantage Positive can do attitude Highly driven and customer focuses To find out more or to apply for this vacancy you can email (url removed) or call Daniel Walton on (phone number removed) or directly on (phone number removed) We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STM Automotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician. Lots of Motor Trade Jobs throughout the South East including all London and all Essex postcodes. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
The Recruitment Solution have a new and exciting opportunity for a Local Business Development Manager, to sell passenger cars and LCV's to corporate clients and local businesses based within the Clemsford area. This role offers a fantastic OTE of £45,000+ (Uncapped) Monday to Friday. Also a company car and a host of industry leading benefits. Our client, are a well respected dealer group with a number of dealerships across the South East Region. They are a forward thinking dealer group who provide both cars and commercial vehicle services for different manufacturers and are continually looking for opportunities to grow and expand. Local Business Development Manager Responsibilities Identifying new sales opportunities through effective research and marketing Developing existing business through effective account management Customer relationship management Diary management and sales planning Maintain and develop product knowledge Commercial Awareness Proactively approaching corporate clients face to face to generate new business Meeting set Objectives •Developing new and existing business opportunities within a specified geographical area; •Promoting brand products and services, to surpass monthly, quarterly and annual targets; •Accurately and efficiently using a bespoke customer relationship management system; Local Business Development Manager Skills: Presentation and negotiation skills Proven ability to develop new business and long term relationships, effective prospecting will be a big requirement Business to Business Sales experience Motor Trade experience LCV experience would be an advantage Positive can do attitude Highly driven and customer focuses To find out more or to apply for this vacancy you can email (url removed) or call Daniel Walton on (phone number removed) or directly on (phone number removed) We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STM Automotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician. Lots of Motor Trade Jobs throughout the South East including all London and all Essex postcodes. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Aug 08, 2026
Full time
The Recruitment Solution have a new and exciting opportunity for a Local Business Development Manager, to sell passenger cars and LCV's to corporate clients and local businesses based within the Clemsford area. This role offers a fantastic OTE of £45,000+ (Uncapped) Monday to Friday. Also a company car and a host of industry leading benefits. Our client, are a well respected dealer group with a number of dealerships across the South East Region. They are a forward thinking dealer group who provide both cars and commercial vehicle services for different manufacturers and are continually looking for opportunities to grow and expand. Local Business Development Manager Responsibilities Identifying new sales opportunities through effective research and marketing Developing existing business through effective account management Customer relationship management Diary management and sales planning Maintain and develop product knowledge Commercial Awareness Proactively approaching corporate clients face to face to generate new business Meeting set Objectives •Developing new and existing business opportunities within a specified geographical area; •Promoting brand products and services, to surpass monthly, quarterly and annual targets; •Accurately and efficiently using a bespoke customer relationship management system; Local Business Development Manager Skills: Presentation and negotiation skills Proven ability to develop new business and long term relationships, effective prospecting will be a big requirement Business to Business Sales experience Motor Trade experience LCV experience would be an advantage Positive can do attitude Highly driven and customer focuses To find out more or to apply for this vacancy you can email (url removed) or call Daniel Walton on (phone number removed) or directly on (phone number removed) We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STM Automotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician. Lots of Motor Trade Jobs throughout the South East including all London and all Essex postcodes. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Aftersales/Service Managers, We have a rare opportunity with an amazing brand, for an experienced Aftersales/Service Manager to join a successful, global automotive group. You'll broaden your experience, and with the right support from the group, you'll be able to progress as high as you can aim! Aftersales Manager Benefits: Excellent career opportunities Industry leading salary Enjoy 33 days of annual leave (including bank holidays) to rest and recharge Save money every day with exclusive retail discounts Drive a great deal with discounts on new and used cars, plus servicing offers Plan for the years ahead with the company pension scheme Balance home and work with the industry-leading family-friendly policies designed to help you spend more time with the people that matter Commute for less with the cycle-to-work scheme Prioritise your wellbeing with dedicated support for you and your family 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily Make a difference with a paid day to volunteer in your community Invest in your future with the company share purchase plan Keep learning and growing with the training and development opportunities for everyone. Life assurance with the option to increase cover They are open to flexible working options Aftersales Managers duties include: Lead, manage and motivate a team of automotive professionals, ensuring the dealership is adequately resourced Drive a high performance culture, ensuring performance is rewarded and underperformance is managed Oversee the service department, managing resource levels and productivity Accurately produce dealership reporting, in line with group reporting frameworks Support the dealership to consistently achieve high levels of customer satisfaction If you are an experienced, succesful Aftersales/Service Manager who lives within commuting distance of Norwich, please apply today! To apply for this vacancy you can email (url removed) . Or call the office on (phone number removed). Alternatively why not message or WhatsApp Daniel Walton directly today on (phone number removed). We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STM Automotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician. Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Aug 07, 2026
Full time
Aftersales/Service Managers, We have a rare opportunity with an amazing brand, for an experienced Aftersales/Service Manager to join a successful, global automotive group. You'll broaden your experience, and with the right support from the group, you'll be able to progress as high as you can aim! Aftersales Manager Benefits: Excellent career opportunities Industry leading salary Enjoy 33 days of annual leave (including bank holidays) to rest and recharge Save money every day with exclusive retail discounts Drive a great deal with discounts on new and used cars, plus servicing offers Plan for the years ahead with the company pension scheme Balance home and work with the industry-leading family-friendly policies designed to help you spend more time with the people that matter Commute for less with the cycle-to-work scheme Prioritise your wellbeing with dedicated support for you and your family 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily Make a difference with a paid day to volunteer in your community Invest in your future with the company share purchase plan Keep learning and growing with the training and development opportunities for everyone. Life assurance with the option to increase cover They are open to flexible working options Aftersales Managers duties include: Lead, manage and motivate a team of automotive professionals, ensuring the dealership is adequately resourced Drive a high performance culture, ensuring performance is rewarded and underperformance is managed Oversee the service department, managing resource levels and productivity Accurately produce dealership reporting, in line with group reporting frameworks Support the dealership to consistently achieve high levels of customer satisfaction If you are an experienced, succesful Aftersales/Service Manager who lives within commuting distance of Norwich, please apply today! To apply for this vacancy you can email (url removed) . Or call the office on (phone number removed). Alternatively why not message or WhatsApp Daniel Walton directly today on (phone number removed). We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STM Automotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician. Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Aftersales/Service Managers, We have a rare opportunity with an amazing brand, for an experienced Aftersales/Service Manager to join a successful, global automotive group. You'll broaden your experience, and with the right support from the group, you'll be able to progress as high as you can aim! Aftersales Manager Benefits: Excellent career opportunities Industry leading salary Enjoy 33 days of annual leave (including bank holidays) to rest and recharge Save money every day with exclusive retail discounts Drive a great deal with discounts on new and used cars, plus servicing offers Plan for the years ahead with the company pension scheme Balance home and work with the industry-leading family-friendly policies designed to help you spend more time with the people that matter Commute for less with the cycle-to-work scheme Prioritise your wellbeing with dedicated support for you and your family 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily Make a difference with a paid day to volunteer in your community Invest in your future with the company share purchase plan Keep learning and growing with the training and development opportunities for everyone. Life assurance with the option to increase cover They are open to flexible working options Aftersales Managers duties include: Lead, manage and motivate a team of automotive professionals, ensuring the dealership is adequately resourced Drive a high performance culture, ensuring performance is rewarded and underperformance is managed Oversee the service department, managing resource levels and productivity Accurately produce dealership reporting, in line with group reporting frameworks Support the dealership to consistently achieve high levels of customer satisfaction If you are an experienced, succesful Aftersales/Service Manager who lives within commuting distance of North London, please apply today! To apply for this vacancy you can email (url removed) . Or call the office on (phone number removed). Alternatively why not message or WhatsApp Daniel Walton directly today on (phone number removed). We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STM Automotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician. Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Aug 07, 2026
Full time
Aftersales/Service Managers, We have a rare opportunity with an amazing brand, for an experienced Aftersales/Service Manager to join a successful, global automotive group. You'll broaden your experience, and with the right support from the group, you'll be able to progress as high as you can aim! Aftersales Manager Benefits: Excellent career opportunities Industry leading salary Enjoy 33 days of annual leave (including bank holidays) to rest and recharge Save money every day with exclusive retail discounts Drive a great deal with discounts on new and used cars, plus servicing offers Plan for the years ahead with the company pension scheme Balance home and work with the industry-leading family-friendly policies designed to help you spend more time with the people that matter Commute for less with the cycle-to-work scheme Prioritise your wellbeing with dedicated support for you and your family 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily Make a difference with a paid day to volunteer in your community Invest in your future with the company share purchase plan Keep learning and growing with the training and development opportunities for everyone. Life assurance with the option to increase cover They are open to flexible working options Aftersales Managers duties include: Lead, manage and motivate a team of automotive professionals, ensuring the dealership is adequately resourced Drive a high performance culture, ensuring performance is rewarded and underperformance is managed Oversee the service department, managing resource levels and productivity Accurately produce dealership reporting, in line with group reporting frameworks Support the dealership to consistently achieve high levels of customer satisfaction If you are an experienced, succesful Aftersales/Service Manager who lives within commuting distance of North London, please apply today! To apply for this vacancy you can email (url removed) . Or call the office on (phone number removed). Alternatively why not message or WhatsApp Daniel Walton directly today on (phone number removed). We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STM Automotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician. Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
IT Sales: Business Development Manager MOD/Defence Software Location: UK Wide (Remote) Salary: £80k BASIC, £100k-£105k OTE + Excellent Benefits Ref: (phone number removed) Role: Our client is seeking a driven and commercially minded Business Development Manager to join its growing UK sales team. You will be operating in a 50/50 split between new business development and strategic account management. The successful candidate will be responsible for identifying and securing new business opportunities across the Global Defence sector, while managing and growing a small portfolio of high-value strategic accounts. The business delivers tailored software solutions that help organisations across the Defence sector. The role will involve managing the full sales cycle, from prospecting and engaging senior stakeholders, through to negotiating commercial agreements and closing complex software deals. Alongside new business activity, the successful candidate will work proactively with existing customers to identify opportunities for account growth, strengthen strategic relationships and maximise long-term commercial value. Candidates will be expected to build and maintain a healthy sales pipeline, achieve revenue targets and develop trusted relationships with senior decision-makers across the wider defence market. This is an excellent opportunity to join an innovative, fast-growing software business operating within a resilient market, offering genuine autonomy, strong career progression and the chance to make a significant impact within a specialist enterprise sales environment. Required: 2-5+ year s SaaS sales experience into defence sector Comfortable hunting new business, whilst managing existing accounts Track record of closing new business wins Beneficial: Worked within defence sector/military in some capacity Ex-uniform A stable career record Full UK Driver s license To apply: Call Freddie Osborne on (phone number removed) or email: (url removed) Please note: All candidates must be eligible to work and live in the UK. Please do not apply unless you have the required experience. All applications without the required experience will be unsuccessful. Reimin Reid We specialise in the placement of SaaS Sales Professionals. If you are looking for a new role and sell software and/or IT solutions and services, we would love to talk to you. Especially if you are currently holding/or have held the following positions: Business/Sales Development Representative Account Executive/Sales Executive/Senior Sales Executive Account Manager/Account Director Business Development Executive/Manager Partner/Channel/Alliance Manager Sales Manager/Sales Director/VP Sales/CRO etc.
Aug 07, 2026
Full time
IT Sales: Business Development Manager MOD/Defence Software Location: UK Wide (Remote) Salary: £80k BASIC, £100k-£105k OTE + Excellent Benefits Ref: (phone number removed) Role: Our client is seeking a driven and commercially minded Business Development Manager to join its growing UK sales team. You will be operating in a 50/50 split between new business development and strategic account management. The successful candidate will be responsible for identifying and securing new business opportunities across the Global Defence sector, while managing and growing a small portfolio of high-value strategic accounts. The business delivers tailored software solutions that help organisations across the Defence sector. The role will involve managing the full sales cycle, from prospecting and engaging senior stakeholders, through to negotiating commercial agreements and closing complex software deals. Alongside new business activity, the successful candidate will work proactively with existing customers to identify opportunities for account growth, strengthen strategic relationships and maximise long-term commercial value. Candidates will be expected to build and maintain a healthy sales pipeline, achieve revenue targets and develop trusted relationships with senior decision-makers across the wider defence market. This is an excellent opportunity to join an innovative, fast-growing software business operating within a resilient market, offering genuine autonomy, strong career progression and the chance to make a significant impact within a specialist enterprise sales environment. Required: 2-5+ year s SaaS sales experience into defence sector Comfortable hunting new business, whilst managing existing accounts Track record of closing new business wins Beneficial: Worked within defence sector/military in some capacity Ex-uniform A stable career record Full UK Driver s license To apply: Call Freddie Osborne on (phone number removed) or email: (url removed) Please note: All candidates must be eligible to work and live in the UK. Please do not apply unless you have the required experience. All applications without the required experience will be unsuccessful. Reimin Reid We specialise in the placement of SaaS Sales Professionals. If you are looking for a new role and sell software and/or IT solutions and services, we would love to talk to you. Especially if you are currently holding/or have held the following positions: Business/Sales Development Representative Account Executive/Sales Executive/Senior Sales Executive Account Manager/Account Director Business Development Executive/Manager Partner/Channel/Alliance Manager Sales Manager/Sales Director/VP Sales/CRO etc.
Job title: PKI Architect Duration: 9 months Clearance required: DV or DV Eligible Rate: To be discussed Location: Hybrid, onsite in Corsham twice a week Specification: Below Overview: An experienced Public Key Infrastructure (PKI) Architect and Subject Matter Expert (SME) is required to lead the design, build, integration and assurance of PKI services within secure, offline (air gapped) environments. The post holder will provide technical leadership to deliver a robust, resilient and compliant cryptographic trust service in support of a UK secure account, working predominantly from customer sites within controlled environments. The role demands proven experience designing and implementing PKI platforms for high-assurance use cases, including certificate life cycle management, cryptographic policy enforcement, secure key management, and integration with enterprise services and security controls. Key Responsibilities: Lead the architecture, design and delivery of PKI platforms operating in offline/disconnected networks, ensuring solutions are secure, supportable and auditable. Define and implement PKI components, including (as applicable): Root CA (offline), Issuing CAs, Registration Authorities (RA) OCSP/CRL services and distribution models suitable for disconnected environments Certificate templates, enrolment policies, and certificate life cycle processes Develop secure and repeatable mechanisms for certificate and revocation data transfer into/out of air gapped environments in accordance with approved processes. Establish and maintain cryptographic governance, including certificate policy and certificate practice statements (CP/CPS) where required, and alignment to programme security requirements. Design secure key management processes, including key generation, storage, backup, escrow (if authorised), destruction, and compromise handling. Define operational models, including role separation, dual control, and privileged administration, aligned to security policy and audit requirements. Produce and maintain formal design and assurance documentation and provide technical input into risk assessments and accreditation evidence packs. Support the integration of PKI services with enterprise capabilities (as applicable), including: Microsoft Active Directory Certificate Services (AD CS) and Group Policy distribution 802.1X/NAC, VPN, TLS for internal services, code signing, device identity Provide technical leadership for troubleshooting, incident support, root cause analysis, and continuous improvement of PKI services. Engage with internal and external stakeholders at all levels, including security, infrastructure, delivery teams and customer representatives, primarily on-site within secure facilities. Required Skills & Experience: Demonstrable experience operating as a PKI Architect or senior PKI SME within complex enterprise environments. Proven experience designing and building PKI platforms in offline/air gapped environments, including handling of: Controlled import/export processes Revocation publishing strategies (CRL/OCSP) for disconnected networks Secure media handling and procedural controls Strong knowledge of PKI concepts and implementation including: X.509 certificates, trust chains, certificate policies, key usage and extended key usage Certificate life cycle management (issue, renew, revoke, recover, replace) CRL/Delta CRL design, OCSP stapling considerations (where applicable) Strong understanding of cryptography fundamentals and operational security, including: Algorithm selection and key sizes appropriate to policy HSM design/operations (preferred), secure key ceremonies, tamper controls Role-based administration, segregation of duties, dual control Experience with designing secure operational models (build, run, audit), including: Break-glass and recovery arrangements Compromise response procedures Monitoring, logging and evidence generation Demonstrable experience producing formal technical documentation, including: High-Level Designs (HLDs) Low-Level Designs (LLDs) Security architecture documentation Standard Operating Procedures (SOPs), runbooks, and key ceremony scripts Strong stakeholder engagement and communication skills, including the ability to brief technical and non-technical audiences. Government Security Standards: The post holder must be able to design and assure solutions in alignment with relevant UK Government security policies and guidance, including (as applicable to the programme): JSP 440 - Defence Manual of Security JSP 604 - Network Rules and Design Principles JSP 453 - Information Assurance Policy (where applicable) NCSC Cyber Security Design Principles and applicable NCSC guidance for secure configuration and cryptographic services MOD-aligned Secure by Design principles following NIST framework and MOD Security framework, and evidence-based assurance in support of accreditation Desirable: Experience working within the Defence and/or Aerospace sector, including delivery into regulated, high-assurance environments. Experience with Microsoft AD CS architectures (offline root, issuing CA tiers, template governance) and/or other enterprise PKI stacks. Experience implementing PKI for: Device identity (workstations/Servers), user authentication, mutual TLS, code signing, S/MIME (as required) Familiarity with HSM operations and assurance requirements and conducting or supporting key ceremonies. If you are available and interested in this opportunity, please apply for further information. Please note that due to high volumes of applications we are unable to contact every applicant. If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion. At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values 'Honesty, Integrity and Pragmatism'. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below.
Aug 07, 2026
Contractor
Job title: PKI Architect Duration: 9 months Clearance required: DV or DV Eligible Rate: To be discussed Location: Hybrid, onsite in Corsham twice a week Specification: Below Overview: An experienced Public Key Infrastructure (PKI) Architect and Subject Matter Expert (SME) is required to lead the design, build, integration and assurance of PKI services within secure, offline (air gapped) environments. The post holder will provide technical leadership to deliver a robust, resilient and compliant cryptographic trust service in support of a UK secure account, working predominantly from customer sites within controlled environments. The role demands proven experience designing and implementing PKI platforms for high-assurance use cases, including certificate life cycle management, cryptographic policy enforcement, secure key management, and integration with enterprise services and security controls. Key Responsibilities: Lead the architecture, design and delivery of PKI platforms operating in offline/disconnected networks, ensuring solutions are secure, supportable and auditable. Define and implement PKI components, including (as applicable): Root CA (offline), Issuing CAs, Registration Authorities (RA) OCSP/CRL services and distribution models suitable for disconnected environments Certificate templates, enrolment policies, and certificate life cycle processes Develop secure and repeatable mechanisms for certificate and revocation data transfer into/out of air gapped environments in accordance with approved processes. Establish and maintain cryptographic governance, including certificate policy and certificate practice statements (CP/CPS) where required, and alignment to programme security requirements. Design secure key management processes, including key generation, storage, backup, escrow (if authorised), destruction, and compromise handling. Define operational models, including role separation, dual control, and privileged administration, aligned to security policy and audit requirements. Produce and maintain formal design and assurance documentation and provide technical input into risk assessments and accreditation evidence packs. Support the integration of PKI services with enterprise capabilities (as applicable), including: Microsoft Active Directory Certificate Services (AD CS) and Group Policy distribution 802.1X/NAC, VPN, TLS for internal services, code signing, device identity Provide technical leadership for troubleshooting, incident support, root cause analysis, and continuous improvement of PKI services. Engage with internal and external stakeholders at all levels, including security, infrastructure, delivery teams and customer representatives, primarily on-site within secure facilities. Required Skills & Experience: Demonstrable experience operating as a PKI Architect or senior PKI SME within complex enterprise environments. Proven experience designing and building PKI platforms in offline/air gapped environments, including handling of: Controlled import/export processes Revocation publishing strategies (CRL/OCSP) for disconnected networks Secure media handling and procedural controls Strong knowledge of PKI concepts and implementation including: X.509 certificates, trust chains, certificate policies, key usage and extended key usage Certificate life cycle management (issue, renew, revoke, recover, replace) CRL/Delta CRL design, OCSP stapling considerations (where applicable) Strong understanding of cryptography fundamentals and operational security, including: Algorithm selection and key sizes appropriate to policy HSM design/operations (preferred), secure key ceremonies, tamper controls Role-based administration, segregation of duties, dual control Experience with designing secure operational models (build, run, audit), including: Break-glass and recovery arrangements Compromise response procedures Monitoring, logging and evidence generation Demonstrable experience producing formal technical documentation, including: High-Level Designs (HLDs) Low-Level Designs (LLDs) Security architecture documentation Standard Operating Procedures (SOPs), runbooks, and key ceremony scripts Strong stakeholder engagement and communication skills, including the ability to brief technical and non-technical audiences. Government Security Standards: The post holder must be able to design and assure solutions in alignment with relevant UK Government security policies and guidance, including (as applicable to the programme): JSP 440 - Defence Manual of Security JSP 604 - Network Rules and Design Principles JSP 453 - Information Assurance Policy (where applicable) NCSC Cyber Security Design Principles and applicable NCSC guidance for secure configuration and cryptographic services MOD-aligned Secure by Design principles following NIST framework and MOD Security framework, and evidence-based assurance in support of accreditation Desirable: Experience working within the Defence and/or Aerospace sector, including delivery into regulated, high-assurance environments. Experience with Microsoft AD CS architectures (offline root, issuing CA tiers, template governance) and/or other enterprise PKI stacks. Experience implementing PKI for: Device identity (workstations/Servers), user authentication, mutual TLS, code signing, S/MIME (as required) Familiarity with HSM operations and assurance requirements and conducting or supporting key ceremonies. If you are available and interested in this opportunity, please apply for further information. Please note that due to high volumes of applications we are unable to contact every applicant. If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion. At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values 'Honesty, Integrity and Pragmatism'. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below.
