24 jobs found

Our client is looking to appoint a Head of Content & Audience to build and lead the content engine behind a fast growing prize competitions business. Our client runs prize competitions for football supporters, giving them the chance to win football prizes and merchandise. It is a profitable and fast growing business with a large and loyal football following, built on strong product instinct, speed and real football knowledge. Football supporters love what it does and they keep coming back. Content is central to how the business grows. At present it is produced reactively rather than planned. Campaign execution varies and there is very little established video capability. This role exists to change that. The role This is a genuine build. You will own the daily content strategy, the content mix and the weekly calendar. You will lead the creative strategy and execution of the flagship campaigns, such as Coventry Headliners, Mega Cash, European Nights and Anfield, developing the narratives, the content plans, the briefs and the production schedules behind them. You will establish a short form video capability across TikTok, Instagram Reels, Facebook and YouTube Shorts. You will also build the campaign operating system in ClickUp that holds the templates, calendars, briefs and review processes together. It begins as a single person leadership function. Expect to balance strategy with hands on delivery. What you will do Own the daily content. Strategy, mix and the weekly calendar, balancing promotional content against content that earns attention. Lead the major campaigns. Creative direction, narratives, briefs, shoot planning and live activity. Build the video capability. Establish repeatable short form formats, test them and scale what works. Build the system. The campaign operating system, the content calendar, the asset library and a trusted freelance network. Measure and improve. Weekly performance reviews, with insight rather than opinion driving the decisions. What you will bring Proven content and campaign experience in a sports, digital or consumer environment. Strong creative instincts and storytelling ability, with exceptional organisation and project management. The practical ability to run shoots and manage freelancers, alongside the discipline to build systems. A clear understanding of audience behaviour and of what drives social media performance, ideally with a feel for a football audience. Commercial awareness and a self starter who thrives at pace. Likely from sports media, digital publishing, fast growing ecommerce, consumer brands, gaming or betting media, creator led businesses or content agencies. Reward and benefits Possible discretionary bonus to be agreed. Genuine ownership of the content function from day one, with the freedom to build it your way. Visible impact and a real say in the next chapter of the company's growth. Location Leeds based and office based, with the possibility of some hybrid working. Our client is an equal opportunities employer.

Pricing Analyst 12 month FTC Location: London (Hybrid 2 days per week in the office) Are you an analytical problem solver with a passion for turning data into commercial impact? We're looking for an experienced Pricing Analyst to join a growing analytics team where you'll play a key role in shaping pricing strategy across a fast-paced ecommerce environment. Working with large datasets, you'll help drive smarter buying and selling decisions through insightful analysis, experimentation, and data-driven recommendations. This is an excellent opportunity to work at the heart of a business undergoing an exciting pricing transformation, collaborating with commercial, product, technology, operations, and analytics teams to influence strategic decisions. What You'll Be Doing Lead end-to-end analytics projects from data preparation through to actionable business recommendations. Build and maintain dashboards and reporting that support pricing decisions. Analyse pricing performance, customer behaviour, and commercial trends. Design, execute, and evaluate pricing experiments and A/B tests. Analyse pricing simulations and measure business impact. Identify opportunities through root cause analysis and commercial insight. Present findings clearly to both technical and non-technical stakeholders. Automate reporting processes to improve efficiency. Work closely with Product, Technology, Commercial, and Operations teams on pricing initiatives. What We're Looking For 5+ years' experience in an analytics or data-focused role. Strong SQL skills with experience querying large datasets. Experience building dashboards using Power BI, Tableau, or Looker. Knowledge of Python or R for data analysis. Strong understanding of statistical analysis and experimentation. Excellent communication and stakeholder management skills. Experience within ecommerce, marketplaces, retail, or another commercial environment is highly desirable. Degree in Mathematics, Statistics, Computer Science, or a related discipline. Desirable Experience Customer segmentation and behavioural analysis. Lifetime Value (LTV) modelling. Predictive analytics and forecasting. Google Cloud Platform or similar cloud data environments. What's on Offer Work on commercially significant pricing initiatives that directly influence business performance. Exposure to large-scale datasets and modern analytics tools. A collaborative, data-driven culture with opportunities to shape the future of pricing. Hybrid working with flexibility. Excellent opportunities for professional development and career progression. If you're passionate about using data to solve commercial challenges and enjoy working in a collaborative, fast-moving environment, we'd love to hear from you.

Lead Generation Specialist Inspire Resourcing are currently recruiting a Lead Generation Specialist on behalf of our client in Mansfield. As our clients Lead Generation Specialist, you'll be responsible for creating a high-quality pipeline of qualified opportunities across our clients diverse portfolio of services. You'll use a combination of research, insight and outbound engagement to identify prospective clients, initiate meaningful conversations and qualify opportunities for our clients sales team. This is a consultative role requiring curiosity, commercial awareness and confidence engaging with senior decision-makers. Success will come from asking the right questions, understanding business challenges and building relationships that lead to long-term partnerships. Key responsibilities : Develop and execute proactive lead generation strategies to identify new business opportunities across companies marketing, creative, digital, ecommerce and operational service offering. Research and identify target organisations, key stakeholders and decision-makers across multiple sectors. Engage prospective clients through telephone, email, LinkedIn and other outbound channels. Qualify opportunities by understanding customer needs, challenges and strategic priorities. Build and maintain a healthy pipeline of high-quality sales opportunities using CRM systems. Work collaboratively with the sales team and subject matter experts to ensure a seamless handover of qualified opportunities. Monitor pipeline performance, analyse activity and conversion data, and continuously refine lead generation approaches. Stay informed on market trends, customer challenges and industry developments. Consistently achieve and exceed agreed lead generation and pipeline targets. Requirements Proven experience in lead generation, business development or outbound B2B sales. Excellent communication, questioning and relationship-building skills. Confidence engaging with senior decision-makers. Experience using CRM systems to manage pipelines and customer activity. Strong organisational skills and exceptional attention to detail. Self-motivated, results-driven and able to work independently. Skills Required Skills Communication Problem Solving Teamwork Time Management Attention to Detail Nice to Have Leadership Project Management Analytical Thinking Adaptability Job Role: Lead Generation Specialist Location : Mansfield We also have vacancies for administrators, drivers, accountants, FLT drivers, welders, warehouse, IT, sales, CNC machinists, electricians, buyers and marketing staff.

Ecommerce Executive Manchester - Hybrid working Salary: Circa 30,000 - 35,000 plus bonus potential The Opportunity: We are proud to be working closely with a growing international consumer ecommerce business is looking for a commercially minded Ecommerce Executive to help expand its direct-to-consumer sales across international markets. Working closely with the Head of Marketing, General Manager and wider commercial team, you will support the growth of websites serving customers across the UK, Europe, North America and other priority territories. This is a hands-on role covering website trading, digital acquisition, merchandising, promotions and customer retention. It would suit someone who enjoys taking ownership, analysing performance and turning ideas into measurable growth. Key responsibilities: Support the delivery of international e-commerce growth plans. Manage website trading, product merchandising, pricing and promotional activity. Coordinate product launches, campaigns and seasonal trading events. Grow qualified traffic through paid media, CRM, SEO, affiliates and partnerships. Improve conversion rate, average order value, repeat purchase and customer lifetime value. Adapt website content and customer journeys for different international markets. Analyse sales, customer and marketing performance, recommending clear actions. Monitor competitors, pricing and market trends. Work with marketing, product, customer-service, logistics and supply-chain teams. Support improvements to payments, delivery, returns and the overall customer experience. About you: Previous experience in e-commerce, digital trading or online retail. Good understanding of website merchandising and digital marketing channels. Commercially aware and comfortable working with sales and marketing data. Experience using an e-commerce platform such as Shopify would be beneficial. Strong organisational skills and the ability to manage multiple priorities. Proactive, analytical and comfortable taking ownership of projects. Experience of international or cross-border e-commerce would be advantageous. Additional language skills would be welcomed but are not essential. What success looks like: Strong international revenue and contribution-margin growth. Improved website conversion and average order value. Efficient customer acquisition and marketing performance. Increased repeat purchase and customer retention. Successful market, campaign and product launches. This is an exciting time for this company with a brand-new high-performance team being built, it's your chance to be part of it! Please apply today! BH36929

Customer Experience Executive Birmingham Hybrid Working About the Business We are a fast-growing consumer brand operating at the intersection of beauty, wellness and nutrition. With a highly engaged customer community and subscription-led model, delivering exceptional customer experiences is central to our continued success. As we scale, we are investing heavily in customer experience, AI-powered support and self-service capabilities. This is an exciting opportunity to join a business that is transforming how customers access support, combining innovative technology with a genuinely customer-first approach. The Opportunity We're looking for a Customer Experience Executive to help shape and optimise the customer journey across multiple touchpoints. This role will focus on creating and maintaining customer support content, improving self-service experiences, supporting AI-powered customer service tools and using customer insights to drive continuous improvement. Working closely with Customer Services, Marketing, Product, Brand and Technology teams, you'll play a key role in ensuring customers receive clear, accurate and engaging support while helping the business improve efficiency through automation and knowledge management. This is an excellent opportunity for someone who enjoys content creation, customer experience optimisation, data-driven decision making and emerging technologies such as AI. What You'll Be Doing Knowledge Base & Self-Service Create, maintain and optimise customer-facing help centre and knowledge base content Develop clear, engaging support articles aligned to the brand's tone of voice Ensure customer information remains accurate, relevant and easy to navigate Identify opportunities to improve self-service journeys and reduce customer effort Work closely with Customer Services teams to understand common customer queries and pain points Support initiatives aimed at increasing self-service adoption and reducing support volumes AI & Customer Support Automation Support the ongoing development and optimisation of AI-powered customer support tools Review automation performance and identify opportunities for improvement Help refine chatbot and conversational AI experiences Ensure AI knowledge sources remain accurate and up to date Contribute to the evolution of customer support automation and best practice Customer Insights & Continuous Improvement Analyse customer conversations, feedback and behavioural trends Monitor key customer experience metrics and identify improvement opportunities Produce regular reporting on self-service, automation and customer experience performance Use customer insights to recommend enhancements to customer journeys and support processes Projects & Business Change Support customer readiness for campaigns, product launches and business initiatives Ensure customer support content and communications are prepared ahead of launches Contribute to customer experience improvement projects across the business Help Customer Services teams adapt successfully to new products, services and processes Stakeholder Collaboration Partner with teams across Customer Services, Marketing, Product, Brand and Technology Share customer insights and recommendations with stakeholders Champion customer-first thinking across the organisation What Success Looks Like Within your first 12 months, you will have: Built and maintained a comprehensive customer knowledge base that supports customers, advisors and AI-powered support tools Improved customer self-service engagement and resolution rates Enhanced the quality and effectiveness of AI-driven customer support Established meaningful reporting and insight frameworks to measure CX performance Successfully supported new product launches and customer initiatives Become a trusted partner across the business for customer experience improvements About You We're looking for someone who is passionate about creating great customer experiences and enjoys solving problems through content, data and technology. You'll ideally have: Experience in Customer Experience, Customer Service Operations, Customer Success or a similar customer-focused role Excellent written communication and content creation skills Experience managing help centre, knowledge base or customer support content Strong organisational skills with excellent attention to detail The ability to manage multiple priorities and projects simultaneously Strong stakeholder management and communication skills A proactive, customer-first mindset Nice to Have Experience working with AI-powered customer support platforms or chatbot technologies Experience within eCommerce, subscription or direct-to-consumer environments Knowledge of customer journey mapping and self-service optimisation Experience supporting product launches or business change projects Familiarity with customer service platforms such as Gorgias, Zendesk or Intercom What's on Offer Hybrid working model Opportunity to shape customer experience strategy within a growing business Exposure to AI, automation and emerging customer support technologies Collaborative and fast-paced environment Excellent career development opportunities as the business continues to scale At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Ecommerce Executive Greater Manchester - Hybrid working Salary: Circa 30,000 - 35,000 plus bonus potential The Opportunity: We are proud to be working closely with a growing international consumer ecommerce business is looking for a commercially minded Ecommerce Executive to help expand its direct-to-consumer sales across international markets. Working closely with the Head of Marketing, General Manager and wider commercial team, you will support the growth of websites serving customers across the UK, Europe, North America and other priority territories. This is a hands-on role covering website trading, digital acquisition, merchandising, promotions and customer retention. It would suit someone who enjoys taking ownership, analysing performance and turning ideas into measurable growth. Key responsibilities: Support the delivery of international e-commerce growth plans. Manage website trading, product merchandising, pricing and promotional activity. Coordinate product launches, campaigns and seasonal trading events. Grow qualified traffic through paid media, CRM, SEO, affiliates and partnerships. Improve conversion rate, average order value, repeat purchase and customer lifetime value. Adapt website content and customer journeys for different international markets. Analyse sales, customer and marketing performance, recommending clear actions. Monitor competitors, pricing and market trends. Work with marketing, product, customer-service, logistics and supply-chain teams. Support improvements to payments, delivery, returns and the overall customer experience. About you: Previous experience in e-commerce, digital trading or online retail. Good understanding of website merchandising and digital marketing channels. Commercially aware and comfortable working with sales and marketing data. Experience using an e-commerce platform such as Shopify would be beneficial. Strong organisational skills and the ability to manage multiple priorities. Proactive, analytical and comfortable taking ownership of projects. Experience of international or cross-border e-commerce would be advantageous. Additional language skills would be welcomed but are not essential. What success looks like: Strong international revenue and contribution-margin growth. Improved website conversion and average order value. Efficient customer acquisition and marketing performance. Increased repeat purchase and customer retention. Successful market, campaign and product launches. This is an exciting time for this company with a brand-new high-performance team being built, it's your chance to be part of it! Please apply today! BH36929

Marketing Manager Multi-Channel Retail Nottinghamshire Salary up to 40k A leading retailer is looking to appoint an ambitious Marketing Manager to help shape and deliver its multi-channel marketing strategy. Operating in a fast-paced, commercially driven environment, the business continues to invest heavily in digital growth, customer engagement and brand development. This is an opportunity for a commercially minded marketer who enjoys balancing strategic thinking with hands-on delivery. Working cross-functionally with Ecommerce, Trading, CRM, Creative and Content teams, the Marketing Manager will lead integrated campaigns, develop brand partnerships and deliver marketing initiatives that directly influence business performance. The Role The Marketing Manager will take ownership of integrated marketing activity, ensuring campaigns are commercially focused, customer-led and delivered across multiple digital and offline channels. The successful individual will be responsible for driving brand awareness, customer acquisition, loyalty and engagement while identifying new opportunities for growth. Key Responsibilities Develop and deliver integrated marketing campaigns across multiple consumer brands, supporting both brand growth and commercial performance. Lead seasonal campaigns, product launches and key trading events from concept through to execution. Create compelling brand storytelling across digital, social media, CRM and editorial channels. Develop and execute social media strategies that grow engaged communities and strengthen brand awareness. Manage strategic partnerships, sponsorships and influencer activity to maximise brand exposure and return on investment. Support customer acquisition, retention and loyalty initiatives through CRM and first-party data marketing. Work closely with Ecommerce, Trading, Creative and Content teams to ensure marketing activity supports wider commercial objectives. Contribute to SEO-focused content strategies that improve online visibility and customer engagement. Analyse campaign performance and customer behaviour, making data-led recommendations to optimise future activity. Build strong relationships with internal stakeholders, agencies and external partners to ensure successful campaign delivery. Manage multiple marketing projects simultaneously, maintaining high standards while delivering at pace. What We're Looking For The ideal Marketing Manager will bring: Proven experience in a commercial marketing role within retail, consumer, sport or lifestyle sectors. Strong knowledge of integrated marketing across digital, social media, CRM and content channels. Experience developing successful partnership, sponsorship or influencer marketing campaigns. An understanding of customer data, CRM and loyalty marketing. Strong commercial awareness with the ability to balance creativity and performance. Excellent project management skills and the ability to prioritise multiple initiatives. Confident communication and stakeholder management skills. A collaborative approach and the ability to thrive in a fast-moving, entrepreneurial environment. A proactive mindset with a passion for delivering measurable commercial results. This is an excellent opportunity to work in a high performance and collaborative culture. Apply today to find out more. BH36989

Our client is seeking a commercially minded and passionate Brand Manager to support the development and execution of brand strategies that drive sustainable sales and profit growth. This role will be responsible for delivering brand plans, leading innovation and renovation projects, leveraging consumer and market insights, and ensuring best-in-class brand activation across multiple channels. The successful candidate will combine strong brand-building capabilities with excellent project management skills, commercial acumen, and a collaborative approach to working across cross-functional teams. Company Benefits Competitive salary package. Performance-related bonus opportunities. Pension scheme. Generous holiday allowance. Private healthcare and wellbeing support. Professional development and training opportunities. Employee discount and reward programmes. Flexible and hybrid working opportunities (where applicable). Career progression within a growing organisation. Inclusive and collaborative working environment. Key Responsibilities Support the delivery of brand plans and marketing campaigns that drive sales and profitability. Lead new product launches and renovation projects from concept through to market. Analyse consumer, shopper and market data to identify growth opportunities. Work closely with sales teams to develop compelling retailer and customer presentations. Monitor brand performance, profitability and category trends. Manage e-commerce content and digital brand assets. Support marketing budget management and campaign reporting. Collaborate with internal teams, agencies and external partners to deliver projects on time. Experience & Skills Previous Brand Manager experience within an FMCG environment. Experience working with FMCG industry ideally for a premium brand. A proven track record of delivering successful product launches and brand growth initiatives. Strong project management and organisational skills. Excellent analytical and commercial awareness. Confidence presenting to customers and stakeholders. The ability to influence, collaborate and build strong relationships across teams. A proactive, hands-on approach with the ability to work in a fast-paced environment. Qualifications Degree-level education or equivalent practical business experience. Professional marketing qualification (completed or in progress) desirable. Fluent English, written and verbal. If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.

Are you an experienced campaign marketing professional who thrives on creating and delivering impactful multi-channel campaigns that drive customer engagement and commercial growth? Do you enjoy turning customer insights and market trends into strategic marketing activity while working with stakeholders across multiple business functions? Are you confident managing complex projects, optimising campaign performance, and using data to influence marketing decisions? If you can answer yes to the above questions, then this could be the PERFECT role for you! Reed Marketing & Creative are currently working with a leading organisation who are looking for a Marketing Campaign Manager to join their growing marketing team. Key Responsibilities: Develop and deliver integrated marketing campaigns that align with customer, commercial, and brand objectives. Create campaign plans that drive customer acquisition, retention, loyalty, and long-term engagement. Work collaboratively with teams across digital marketing, CRM, content, social media, ecommerce, retail operations, and merchandising to deliver joined-up campaigns. Use customer insights, market trends, and performance data to shape marketing strategies and campaign activity. Take ownership of campaign timelines, objectives, KPIs, and measurement frameworks to ensure successful execution. Analyse campaign results and performance metrics, identifying opportunities to improve effectiveness and maximise return on investment. Lead the delivery of high-profile marketing initiatives, ensuring all activity is completed on time and to a high standard. Manage relationships with external agencies, suppliers, and partners to support campaign delivery. Drive continuous improvement by reviewing marketing processes, introducing best practice, and championing innovation. Provide clear recommendations and performance insights to senior stakeholders to help shape future marketing activity. Support budget planning and ensure campaign spend is managed effectively against business objectives. The successful candidate will: Have significant experience within campaign marketing, integrated marketing, or customer engagement roles. Demonstrate a proven track record of developing and delivering successful omnichannel marketing campaigns. Have strong knowledge of CRM, customer lifecycle marketing, digital marketing, and customer engagement strategies. Be highly analytical, with experience using campaign performance data to drive decision-making and optimisation. Have strong commercial awareness with the ability to balance customer needs and business objectives. Demonstrate excellent organisation, prioritisation, and project management skills. Be proactive, solutions-focused, and comfortable working autonomously in a fast-paced environment. Experience within retail, consumer, ecommerce, or other customer-focused sectors would be highly advantageous. In return you will receive: A competitive salary plus hybrid working, excellent benefits, and the opportunity to join a successful and growing organisation where you'll have genuine influence over marketing strategy, campaign performance, and customer engagement. If you are keen to know more about this fantastic opportunity as a Marketing Campaign Manager, please click on the link to apply! Alternatively, you can get in touch with Bianca Halliburton at Reed Marketing & Creative in Reading.

E-Commerce Executive Milton Keynes 35,000 - 40,000 + KPI Bonus + Progression + Benefits Are you an ambitious and commercially minded E-commerce professional with WooCommerce experience, looking for an opportunity to take ownership of multiple international online stores while directly influencing traffic growth, conversion performance and revenue generation across established global brands? This is an exciting opportunity to join a growing business where you will play a key role in managing and developing ecommerce operations across multiple brands and international markets. You will be responsible for the day-to-day performance of WooCommerce websites, ensuring products, promotions and content are optimised to maximise online sales. Working closely with marketing teams, external agencies and web developers, you will drive traffic acquisition strategies, improve customer journeys and identify opportunities to increase conversion rates and average order value. The role offers a strong blend of hands-on ecommerce management, digital marketing and commercial analysis. The ideal candidate will have experience managing WooCommerce websites, a strong understanding of SEO, PPC and GA4, and a data-driven approach to improving ecommerce performance. This is a fantastic opportunity to make a visible impact within a well-established international business offering genuine autonomy and growth opportunities. The Role: Manage and optimise WooCommerce ecommerce websites Maintain product content, pricing, promotions and merchandising activity Drive website traffic through SEO, PPC and digital marketing initiatives Analyse website performance and implement conversion rate improvements Coordinate projects with external agencies, developers and digital partners Produce ecommerce performance reports and support revenue growth targets The Person: Experience in ecommerce, digital marketing or website management Strong knowledge of WooCommerce, SEO, PPC and Google Analytics 4 Commercially aware with strong analytical skills Experience working with external agencies and suppliers Experience with CRO, A/B testing, Google Shopping or B2B ecommerce advantageous Reference Number:BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Due to growth within our security engineering department we are now looking for a Principal Information Security Engineer to join the team. The role will support the Senior Information Security Engineering Manager by providing technical leadership and oversight across the Information Security Engineering team. This role is responsible for the day-to-day technical execution by our security engineering team, ensuring that project engagements are delivered to a high standard and support activities are dealt with in line with organisational SLAs. You will act as the team s primary technical lead and escalation point, driving efficiency, validating designs, and ensuring that all engineering outputs remain consistent and aligned with the security strategy. The key responsibilities of the role are: Act as the primary technical escalation point for the team, providing hands-on guidance and decision-making for complex technical challenges. Oversee the day-to-day execution of security engineering, ensuring that BAU work is delivered to high standards and that all team SLAs are consistently met. Ensure the quality and consistency of engineering outputs, specifically for project engagements, technical tasks, and documentation, ensuring they align with established security standards. Support the technical delivery of our security tooling roadmap, helping to bridge the gap between high-level strategic objectives and operational outcomes. Work closely with the Information Security Architecture team to validate design concepts, ensuring solutions are robust, scalable, and fit for our enterprise environment. Collaborate with the Information Security Operations team to drive operational efficiency, quality improvements, and the seamless integration of security controls across the estate. Provide technical leadership and mentoring to the engineering team, ensuring they have the support and direction needed to deliver secure, automated, and effective solutions Technical Skills: Demonstrable experience implementing enterprise security platforms Strong hands-on experience with of Microsoft security stack Strong hands-on experience using, managing, and securing diverse end-user compute environments, including Windows, MacOS, Linux, and mobile device platforms. Knowledge/experience working with firewalls and cloud security solutions is highly advantageous Deep understanding of Information Security solutions e.g. email / web gateways, Privileged Account Management (PAM), Identity Governance and Administration (IGA), Security Information and Event Management (SIEM), Endpoint protection Strong understanding and knowledge of Information Security risk management tools and techniques. Awareness of Information Security control standards and frameworks Knowledge/experience working with firewalls and cloud security solutions is highly advantageous. Knowledge/experience working with firewalls is highly advantageous Experience of Cloud security solutions and standards is highly advantageous Hands-on experience with automation and scripting highly desirable Competence: Experience working within recognised Information Security frameworks and best practices such as ISO27001, NIST etc. 5 years experience in an Information Security role gained in a financial services or e-commerce environment is preferred Attained or working towards CISSP certification About AJ Bell At AJ Bell, we believe investing should feel good. Whether you're looking for an ISA, pension or dealing account, whether you want to invest with the help of a financial adviser or do it yourself, we have easy-to-use solutions to suit people from all walks of life. We're one of the UK's fastest-growing investment platform businesses, trusted by everyone from professional financial advisers to first-time investors. Today, over 762,000 customers trust us to manage more than £121.5 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026, a reflection of our supportive and collaborative culture. What we offer We offer a competitive package including: Starting holidays of 26 days, increasing to 31 with length of service as well as buy/sell options Matched pension contributions up to 7% Discretionary bonus scheme Free share awards & BAYE scheme Private healthcare options & Health Cash Plan Free onsite gym Ongoing technical training & professional qualification support Hybrid working (minimum 50% Manchester office) For the full list of benefits and more detail about the role, click apply or visit our careers page. Our ways of working At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend a minimum of 50% of working time per month in the office. For new team members, an initial period will be spent full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. Inclusion & diversity We re committed to creating an inclusive environment where everyone feels respected, supported and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential. Agency information This vacancy is being managed exclusively by our in-house Recruitment team. We are not partnering with recruitment agencies on this opportunity and will only accept applications submitted directly by candidates.

E-commerce & Digital Content Executive Location: Flimwell, East Sussex Salary: From £27,000 per annum (pro-rata) Vacancy Type: Full-time or Part-time (minimum 24 hours) Working Pattern: Office-based (this is not a remote or hybrid position) About WHW WHW is a family-owned, award-winning dental manufacturer and supplier, providing over 25,000 product lines to customers across the UK. Built on strong customer relationships and a commitment to continuous improvement, we pride ourselves on delivering outstanding service, quality products and exceptional customer support. As our business continues to grow, we're looking for an enthusiastic, commercially minded E-commerce & Digital Content Executive to help drive the online success of WHW and our subsidiary brands. This is a varied, hands-on role with a strong emphasis on e-commerce, particularly Amazon Seller Central, where you'll take ownership of product listings, marketplace performance and online growth. Alongside this, you'll create engaging digital content, manage social media channels and support wider marketing activity to strengthen our brands and increase online sales. As this role involves close collaboration with colleagues across multiple departments and regular involvement with our products, photography and content creation, the successful candidate will be based at our Flimwell office. We are not offering remote or hybrid working for this position. The Role This is an exciting opportunity for someone who enjoys combining commercial thinking with creativity. Your primary focus will be managing and developing our e-commerce channels, ensuring our products are presented accurately, competitively and effectively across Amazon and other online platforms. Working across WHW and our subsidiary brands, you'll optimise product content, analyse sales performance, identify opportunities for growth and help deliver engaging digital marketing campaigns that increase brand awareness and online sales. Key Responsibilities E-commerce & Marketplace Management Manage and optimise our online sales channels, with a particular focus on Amazon Seller Central. Create, maintain and optimise product listings, including titles, descriptions, keywords, images and A+ Content where appropriate. Ensure product information, pricing and digital assets remain accurate and up to date across all online platforms. Monitor sales performance, customer behaviour and marketplace analytics to identify opportunities for growth. Conduct competitor and market research to improve product visibility and maximise online sales. Support new product launches across Amazon, our websites and other online marketplaces. Monitor marketplace account health, customer feedback and performance metrics to ensure best practice is maintained. Digital Content & Marketing Manage social media channels across WHW and our subsidiary brands, including Facebook, Instagram, LinkedIn and other relevant platforms. Plan, create and schedule engaging written, graphic and video content. Maintain a content calendar aligned with marketing campaigns, promotions and company news. Support email marketing campaigns and website content updates. Monitor engagement and campaign performance, using insights to continually improve results. Ensure consistent branding and messaging across all digital channels. Collaboration Work closely with colleagues across Sales, Purchasing and Customer Services to support business objectives. Help identify opportunities for new products, promotions and online growth. Contribute ideas and initiatives that improve customer experience and increase online sales. About You You'll be organised, commercially aware and proactive, with a genuine interest in e-commerce and a passion for delivering engaging digital content. You'll enjoy analysing data, solving problems and continuously looking for ways to improve online performance. Essential At least 2 years' experience in an e-commerce, marketplace or digital marketing role. Demonstrable hands-on experience managing Amazon Seller Central. Experience creating, maintaining and optimising online product listings. Strong understanding of e-commerce best practice and online merchandising. Experience managing business social media accounts. Excellent copywriting and written communication skills. Analytical mindset with the ability to interpret performance data and identify opportunities. Excellent organisational skills and strong attention to detail. Confident using Microsoft Office and online business systems. Able to manage multiple projects independently while working effectively within a team. Desirable Experience with Amazon Advertising (Sponsored Products, Sponsored Brands or Sponsored Display). Experience with Shopify or other e-commerce platforms. Canva, Adobe Express or similar design software. Meta Business Suite, LinkedIn Campaign Manager or social media scheduling tools. Google Analytics or similar reporting platforms. Basic photography or video editing skills. Experience in manufacturing, healthcare or the dental sector (beneficial but not essential). We welcome applicants from a range of backgrounds and will provide training to develop industry-specific product knowledge. Why Join WHW? At WHW, we believe our people are key to our success. We're committed to creating a positive, supportive workplace where employees are encouraged to learn, develop and contribute new ideas. This is an opportunity to take ownership of a growing area of the business, working across multiple brands where your ideas and expertise will make a genuine impact. We value teamwork, professionalism and continuous improvement, and we're proud to foster an inclusive culture where everyone is treated with respect and encouraged to grow. Applicants should be based within a reasonable commuting distance of Flimwell and be able to travel to the site on a daily basis. To Apply If you feel you have the skills, enthusiasm and commercial mindset to help grow our online presence, we'd love to hear from you.

We are seeking a passionate and capable Commercial Marketing Executive to support and manage marketing initiatives across the UK and Ireland. This role covers fresh prepared fruits, fresh fruit, and long shelf-life food and beverage categories. Key Responsibilities Support new product development (NPD) and brand management across multiple categories. Develop and implement in-store visibility strategies. Coordinate brand-aligned projects with packaging, supply chain, and production teams. Organise and oversee consumer engagement activities including promotions, sponsorships, and ambassador programs. Manage advertising and social media campaigns in collaboration with creative and media partners. Lead marketing innovation projects such as e-commerce initiatives. Analyse and report on market and consumer data, including retail panel and category insights. Assist sales teams with trade presentations and customer-specific marketing needs. Manage the local marketing budget. Actively participate in regional and global marketing teams. Qualifications Fluent in English (written and spoken). Degree in Marketing or Business Management with a focus on Marketing/Sales. Minimum 3 years of experience in Sales, Trade Marketing, or Marketing. Experience in the food industry is essential, ideally within an international FMCG company. Proven experience working with the UK retail environment. Demonstrated success in managing marketing programs and NPD projects. Experience in developing and rolling out advertising campaigns with a 360 approach. Skills Ability to work under pressure and meet tight deadlines. Strong interpersonal and relationship-building skills. Collaborative team player. Self-motivated, confident, energetic, and creative. Excellent communication skills. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Head of FP&A 9 Month Fixed Term Contract 80,000 - 100,000 + Great Benefits London Our client, a fast-growing global enterprise at the intersection of technology, creativity, and commerce, is looking for a highly skilled FP&A Lead to join their Strategic Finance team on a 9 month fixed term contract. Reporting directly to the Finance Director, this senior position will play a key role in shaping the company's long-term financial strategy. You'll drive forward-looking financial planning, forecasting, and analysis, ensuring business decisions are data-driven and strategically aligned. This role goes beyond execution, empowering you to define frameworks, influence senior leadership, and position finance as a key driver of performance and growth. Key Responsibilities Set the vision for financial planning processes across monthly, quarterly, and annual cycles. Build and scale robust financial models, covering profitability, long-term scenarios, and investments. Develop and evolve investment governance frameworks to guide capital allocation. Act as a trusted advisor to the executive team, influencing strategic and operational decisions with data-driven insights. Champion financial discipline, defining evaluation and prioritisation methods for initiatives. Lead company-wide margin and KPI management, defining metrics that drive accountability. Deliver impactful communication for leadership and the board, turning financial insights into compelling narratives. Lead the forecasting process in alignment with business teams and executive priorities. Conduct competitive and internal performance analysis to inform strategy. Oversee FP&A transformation projects to scale reporting, forecasting, and planning capabilities. Benchmark company performance against industry leaders to ensure competitiveness. Requirements CIMA/ACA/ACCA qualified Significant FP&A or Strategic Finance experience, ideally in e-commerce, retail or high-growth environments. Proven ability to shape financial strategy and influence at the executive level. Advanced financial modelling, forecasting, and investment evaluation expertise. Strong analytical and storytelling skills, with the ability to simplify complexity. Strong leadership presence and stakeholder management skills. Ability to navigate ambiguity, anticipate challenges, and solve complex problems. Experience managing cross-functional, high-impact initiatives. You'll be joining a business with a collaborative, inclusive, and forward-thinking culture, where curiosity and innovation are encouraged at every level. The working environment is flexible, supportive, and people-first - from hybrid working and wellbeing initiatives to dog-friendly offices and opportunities to work abroad. Alongside a competitive benefits package that includes healthcare, pension matching, life insurance, and generous leave, this role offers the chance to make a visible impact at a senior level. For ambitious finance professionals, there may also be longer-term career potential, with opportunities to shape strategy, influence executives, and grow into broader leadership positions as the company continues to scale. Vitae Financial Recruitment Ltd is acting as an Employment Business in relation to this vacancy.

Are you a Graphic Designer & Videographer looking for your next role where you can truly make an impact on a rapidly expanding business .? If so, apply now! About the client Fast-growing, premium oral-care brand on a mission to help everyone feel confident in their smile. Known for combining professional-grade whitening technology with modern design and an energetic social presence. Rapidly expanding and looking for a creative all-rounder to bring our brand to life across digital, social, and ecommerce platforms. The Role You ll own the visual identity of the client across video and graphic design. From TikTok edits and product photography to packaging tweaks and campaign assets, you ll create content that grabs attention and converts. Key Responsibilities Video Production & Editing Plan, shoot, and edit short-form and long-form videos for TikTok, Instagram, YouTube, and paid ads. Capture behind-the-scenes and testimonial content during shoots and events. Maintain a consistent brand aesthetic and keep up with social trends. Graphic Design Design digital assets for email campaigns, website banners, paid ads, and social posts. Develop packaging mock-ups, in-store visuals, and presentation decks as needed. Ensure brand guidelines are applied across all channels. Creative Direction Collaborate with the Social Media Manager, Marketing Executive, and agencies on campaign concepts. Suggest fresh ideas, formats, and visual trends that resonate with our target audience. About You 2 4+ years in a graphic design/videography role (in-house or agency). Proficiency in Adobe Creative Suite (Premiere Pro, After Effects, Photoshop, Illustrator) and/or Final Cut. Skilled in filming with DSLR/mirrorless cameras, lighting setups, and audio capture. Strong understanding of social media formats, aspect ratios, and current creative trends. Ability to manage multiple projects and meet tight deadlines. A keen eye for typography, colour, and composition. Nice to Have Experience with motion graphics or 3D/animation. Knowledge of ecommerce/beauty or lifestyle brands. Familiarity with photography for products and lifestyle shoots. If this is of interest please don t hesitate to hit apply now!

Senior Officer Digital Optimisation Salary: £38,999 - £43,105 Contract: Permanent contract Reports to: Head of Digital Fundraising, UK for UNHCR Office location: Shoreditch, London EC2A 4EG (Hybrid Working Model) Key relationships: Digital fundraising and Communications Teams, UNHCR Google and CRO teams JOB PURPOSE We are looking for a creative, ambitious, and data-driven individual to join us as Senior Officer Digital Optimisation, specialising in UX/UI to lead on the development and delivery of UK for UNHCR s testing and optimisation strategy to improve conversion rates and user experience online, including our website, donation pages, and various subdomains. The role reports to the Head of Digital Fundraising and manages all donation pages, digital testing and tracking, as well as a range of Google and optimisation products. The primary purpose is to optimise digital performance through A/B testing across our websites and supporting teams to adopt and implement a test-and-learn framework in their digital channels to raise more funds for refugees. An existing A/B testing roadmap has been developed and is ready for your input and ideas. However, testing and optimisation is not limited to fundraising and will aim to improve digital conversion and performance across teams, channels and platforms playing a key part in UNHCR s annual fundraising programme to enable UNHCR to deliver its vision of a world where every person forced to flee can build a better life. You will work very closely with the digital fundraising team and wider Individual Giving team, as well as Communications and Philanthropy/ Corporate Partnership colleagues, our digital agency and international fundraising teams. Passionate about UX/UI and fundraising, you will be a skilled communicator, tech-savvy and an experienced project manager. You will have strong problem-solving skills, a test-and-learn approach and a track record of meeting deadlines and meeting/ exceeding set KPIs. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR work in partnership with displaced communities to deliver emergency relief such as shelter, medical care and life-saving supplies to people fleeing conflict and persecution. We also support education and livelihood opportunities that enable people to rebuild their lives and lead their own solutions over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. Role Responsibilities Develop and lead strategy for conversion rate optimisation, including the management of a testing roadmap to regularly execute A/B and multivariate tests and the use of new and existing technology, e.g. heatmapping to reduce friction rates and continuously improve and optimise conversions. Lead UX/UI across organisation, overseeing and implementing tests and analysis across teams to improve web experience and achieve required KPIs and objectives. Manage Google suite of tools and relevant relationships, ensuring everything is up to date and operating as necessary. Manage all donation pages and fundraising landing pages, building new pages, maintaining existing pages and closing pages; identify areas for improvement and work with relevant stakeholders to test and optimise. Utilise and manage suite of third-party platforms, e.g. Optimizely, Mouseflow, iRaiser, Sleeknote, Typeform to improve user experience and increase donations and conversions. Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant comms and journeys as needed, collaborating with colleagues from across the organisation. Use data and insights to produce regular reports on performance against KPIs; use analytics to identify trends and optimise activities based on user behaviour. Manage and maintain vanity and tracking links across the organisation, utilising Google Tag Manager and UTMs to monitor performance and results. Stay up to date with digital best practices and technology, including sector trends, follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly. Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field. Share creative and insights with UK colleagues, global teams, and HQ. Participate in training seminars, workshops, and skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. Personal Attributes and Experience Essential Experience Experience of implementing and optimising digital marketing campaigns across channels, including paid and organic social, search and display; preferably within the charity sector. Experience of developing and delivering strategies for conversion rate optimisation and user experience/user interface. Experience of using digital channels for lead acquisition and conversion to grow income. Experience of measuring, evaluating and reporting on digital activity and performance across multiple channels and digital campaigns, paid and organic. Experience of working with external agencies and suppliers. Essential Skills/Knowledge Experience of using Google Analytics or other web behavioural analytics tools. Experience with experimentation tools like Optimisely or similar. Strong project management and stakeholder management experience. Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences. Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy. Proven proficiency with design principles and tools (Canva/Adobe suite). Able to demonstrate flexibility and do what it takes to get the job done. Understanding of HTML and other coding languages. Able to juggle and prioritise multiple tasks and meeting programme deadlines. Strong presentation, communication (written and verbal) and interpersonal skills. Excellent stakeholder and relationship management. An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication. Desirable Skills/Experience An understanding of digital fundraising practices and principles Experience with Google Tag Manager or other tag management platform is a plus, but not a requirement Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous). Knowledge or experience working with Salesforce (or similar CRM platform). Knowledge or experience working with Wordpress and iRaiser (or similar CMS / ecommerce platforms). Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many ways, including flexible hours. Please don t be afraid to speak to us about this during initial conversations, so we can explore what s possible. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high-performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days annual leave per annum plus 8 bank holidays (pro-rata for part-time working). WeCare Employee Assistance programme providing 24/7 access to online GP, mental health support, get fit programmes, virtual wellbeing support and much more. Hybrid home-working model with dedicated Team Days in the office. Toothfairy dental app. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Staff socials. Financial Pension scheme with an employer contribution of 8%. . click apply for full job details

Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland is the world's largest Caterpillar dealer, we seeking a highly motivated experienced E-commerce Growth Manager to lead the growth and optimisation of our (PCC) platform. Job Description: This is a pivotal role that blends commercial strategy, digital innovation, analytics, and cross-functional collaboration to drive online parts sales. While the core platform is managed externally by Caterpillar, you will play a key role in influencing its performance through digital insights, platform optimisation, internal feedback, and stakeholder engagement. This is a strategic role with hands-on execution responsibilities, focused on driving online sales, customer adoption, and digital transformation across our aftermarket parts business. eCommerce Sales Growth & Management Drive online sales of aftermarket parts and services through PCC. Develop and execute commercial plans to meet digital sales and self-service targets. Optimise the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Increase connected asset subscriptions and manage the digital sales pipeline. Digital Strategy & Execution Lead go-to-market planning for new and existing digital tools and applications. Coordinate product training and support to drive adoption and usage. Act as a key advocate for platform enhancements, using customer and dealer feedback to influence future development. Support seamless onboarding experiences for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Own all analytics functions: GA4 setup, GTM tagging, and dashboard creation in Looker Studio. Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Diagnose friction points in the user journey and implement conversion optimisation tactics. Stakeholder Engagement & Collaboration Act as the primary liaison with Caterpillar's e-commerce team. Work closely with Finning Sales, Marketing, and Aftermarket teams to ensure strategic alignment. Lead development of tutorials, case studies, and promotional content to support adoption. Knowledge, Skills & Experience: Minimum 3-5 years in eCommerce or digital sales roles. Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialisation. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimisation. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development The chance to shape the future of digital customer experience in a high-impact industry At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.

Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland is the world's largest Caterpillar dealer, we seeking a highly motivated experienced E-commerce Growth Manager to lead the growth and optimisation of our (PCC) platform. Job Description: This is a pivotal role that blends commercial strategy, digital innovation, analytics, and cross-functional collaboration to drive online parts sales. While the core platform is managed externally by Caterpillar, you will play a key role in influencing its performance through digital insights, platform optimisation, internal feedback, and stakeholder engagement. This is a strategic role with hands-on execution responsibilities, focused on driving online sales, customer adoption, and digital transformation across our aftermarket parts business. eCommerce Sales Growth & Management Drive online sales of aftermarket parts and services through PCC. Develop and execute commercial plans to meet digital sales and self-service targets. Optimise the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Increase connected asset subscriptions and manage the digital sales pipeline. Digital Strategy & Execution Lead go-to-market planning for new and existing digital tools and applications. Coordinate product training and support to drive adoption and usage. Act as a key advocate for platform enhancements, using customer and dealer feedback to influence future development. Support seamless onboarding experiences for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Own all analytics functions: GA4 setup, GTM tagging, and dashboard creation in Looker Studio. Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Diagnose friction points in the user journey and implement conversion optimisation tactics. Stakeholder Engagement & Collaboration Act as the primary liaison with Caterpillar's e-commerce team. Work closely with Finning Sales, Marketing, and Aftermarket teams to ensure strategic alignment. Lead development of tutorials, case studies, and promotional content to support adoption. Knowledge, Skills & Experience: Minimum 3-5 years in eCommerce or digital sales roles. Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialisation. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimisation. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development The chance to shape the future of digital customer experience in a high-impact industry At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.

Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland is the world's largest Caterpillar dealer, we seeking a highly motivated experienced E-commerce Growth Manager to lead the growth and optimisation of our (PCC) platform. Job Description: This is a pivotal role that blends commercial strategy, digital innovation, analytics, and cross-functional collaboration to drive online parts sales. While the core platform is managed externally by Caterpillar, you will play a key role in influencing its performance through digital insights, platform optimisation, internal feedback, and stakeholder engagement. This is a strategic role with hands-on execution responsibilities, focused on driving online sales, customer adoption, and digital transformation across our aftermarket parts business. eCommerce Sales Growth & Management Drive online sales of aftermarket parts and services through PCC. Develop and execute commercial plans to meet digital sales and self-service targets. Optimise the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Increase connected asset subscriptions and manage the digital sales pipeline. Digital Strategy & Execution Lead go-to-market planning for new and existing digital tools and applications. Coordinate product training and support to drive adoption and usage. Act as a key advocate for platform enhancements, using customer and dealer feedback to influence future development. Support seamless onboarding experiences for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Own all analytics functions: GA4 setup, GTM tagging, and dashboard creation in Looker Studio. Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Diagnose friction points in the user journey and implement conversion optimisation tactics. Stakeholder Engagement & Collaboration Act as the primary liaison with Caterpillar's e-commerce team. Work closely with Finning Sales, Marketing, and Aftermarket teams to ensure strategic alignment. Lead development of tutorials, case studies, and promotional content to support adoption. Knowledge, Skills & Experience: Minimum 3-5 years in eCommerce or digital sales roles. Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialisation. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimisation. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development The chance to shape the future of digital customer experience in a high-impact industry At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.