194 jobs found

Reliance High-Tech is the UK's largest independent integrator/installer of security solutions. We are trusted by leading brands and organisations to protect their people, assets and reputations through innovative technology and specialist expertise. Unique in the industry, Reliance High-Tech combines the capability and footprint of a large organisation, with the agility and customer focus of an independent business. We operate at the top end, for the most discerning clients, in the most demanding and complex environments with the highest stakes, and always with integrity and customer focus. Working in Small Works and alongside the project coordinators and installation engineers to deliver small works projects in the midlands and north. The working area extends from Northampton to the tip of Scotland and across to Northern Ireland. Maintain effective relationships with all parties, including internal and external stakeholders to assist in the profitable delivery of small works jobs. The role may require overnight stays away from home where necessary and extensive travel for site visits and meeting where necessary. You will be working within a motivated and target driven team who work together to deliver the best security solution based on our client s requirements to the highest standards possible while focusing on teamwork and profitability. Responsibilities • To deliver small works projects for our customers based on the solution that you have proposed based on the customer s needs and your expertise in the industry. • Working alongside the small works coordinators and install engineers, you are responsible for the successful and profitable delivery of small works projects ensuring customer satisfaction. You will ensure the projects are installed and delivered to the highest standards and the correct compliance level with the most effective and efficient delivery model. • You will be keen to learn and develop your skills so that small works can offer an end-to-end solution to our customers specific requirements. • A good knowledge of second line engineering support on Access Control, CCTV, Intercom and Intruder Alarms system design will be a distinct advantage. • A positive attitude and outlook, with a determination to succeed is the corner stone of the small works team and will be an attribute you will need to share and display. • Maintain effective relationships with all parties, including client stakeholders at all levels, consultants, main contractors and sub-contractors, to assist in the profitable running of existing contracts and the servicing of future contracts. Contacts & Interfaces Working with: Service Desk Cloud Connect Sales Projects Design Finance Admin Installation Engineers Sub-contract labour Your Experience • To meet the challenge, you need to have extensive knowledge of all electronic security disciplines alongside strong I.T. skills. • The right candidate will demonstrate a vast and detailed understanding of a range of Access control, CCTV, Intruder and Intercom as well as a comprehensive range of associated software and contribute with this knowledge and skills to the successful delivery of RHT s small works projects. • I.T. skill sets should include confidence and experience in Operating Systems, Networks, and Database technologies. • You will have excellent organisational skills and be a team player, willing to learn and take ownership of issues with attention to detail being at the heart of everything you do. • The ability to work under pressure and deliver to tight deadlines is an advantage and the ability to prioritise your workload is very important. Your Growth Opportunities • Training • Certifications • Progression • Exposure to tech/projects Working at Reliance High Tech means joining an award-winning company that genuinely makes a difference. We combine cuttingedge technology with a team culture built on integrity, agility and trust. You ll work alongside knowledgeable, passionate people who value honesty, collaboration and respect for both customer and colleague. Your benefits include: • Employee healthcare • Company sick pay • Access to 24- online GP • 25 days holiday plus BH + 1 charity day per year • Employee Recognition program • Employee referral scheme • Training & Accreditation opportunities • Access to Boostworks • Long Service Awards Reliance High-Tech is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive fair consideration for employment. Reliance High Tech recruits, employs, trains, compensate s and promotes regardless of race, religion, colour, national origin, sex, disability, age, veteran status, and other protected characteristics as required by applicable law. If you re looking for a role where your ideas are valued, your impact is visible and your work truly matters , this is where your next chapter begins.

Fawkes & Reece are working with a leading residential developer to recruit a Customer Relations Manager. This is an excellent opportunity to join a high-performing customer care team, leading the customer journey from exchange of contracts through to completion, handover, and aftercare while delivering an exceptional customer experience. Working closely with internal departments including Sales, Construction, Property Management, Concierge, and Aftercare, you will play a key role in ensuring customers receive a seamless, professional service throughout their home-buying journey. Key Responsibilities Lead and manage the customer journey from exchange of contracts through to legal completion, handover, and aftercare. Deliver an outstanding customer experience, ensuring high levels of customer satisfaction throughout the new homes process. Manage and resolve complex customer enquiries, complaints, defects, and escalated issues in partnership with the Aftercare and Construction teams. Build and maintain strong relationships with purchasers, acting as the main point of contact for customer-related matters. Liaise with Sales, Construction, Property Management, Concierge, and Managing Agents to ensure a seamless customer journey. Coordinate customer communications during remediation programmes and major works, providing timely and professional updates. Monitor customer satisfaction, identify trends, and implement improvements to enhance the overall customer experience. Produce reports on customer feedback, service performance, and key performance indicators for senior management. Maintain accurate customer records using Salesforce or other CRM systems. Support and mentor Customer Service Coordinators where required, promoting best practice and a customer-first culture. What We're Looking For Previous experience as a Customer Relations Manager, Customer Care Manager, Senior Customer Service Coordinator, or similar role within residential property, new homes, construction, or a related sector. Excellent communication and relationship-building skills with the ability to manage challenging customer situations professionally. Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment. Experience handling customer complaints and delivering successful resolutions. Proficient in Microsoft Office and CRM systems, ideally Salesforce. A proactive, customer-focused approach with excellent attention to detail. Knowledge of the new homes customer journey and post-completion customer care processes would be highly advantageous. What's on Offer Salary: 40,000- 50,000 (depending on experience) Monday-Friday, 9:00am-5:30pm (37.5 hours) Office-based (5 days per week) Competitive benefits package, including discretionary bonus and career development opportunities. Opportunity to join a leading residential developer with a supportive team, excellent working environment, and genuine career progression. If you'd like to find out more or discuss the opportunity in confidence, please contact Max at Fawkes & Reece London.

Customer Experience - Italian speaking Permanent Full-time hours - work from home Fridays 28,000- 30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent Italian speaker? If this sounds like you, I have the perfect opportunity for you! This role offers an excellent opportunity for you to join a company that is forward thinking and focused on its people. As Customer Experience Coordinator , our client is looking for someone who has exceptional customer service and internal sales skills, due to expansion within the business. Fluent in German is essential as you will be looking after their German B2B customers. Duties and responsibilities for the Customer Experience Coordinator: Diagnosing a customer's product requirements and providing a solution. Managing the sales process from lead to customer. Providing quotes and pricing to customers. Complete all sales support administration tasks accurately and effectively including processing sales orders and quotations. Consult with customers with regards to the correct product for them. Liaise with internal warehouse, transport, and engineering teams to ensure lead times are met. Skills and experience required for the Customer Experience Coordinator: At least 2 years of experience within a customer experience, customer support or sales role. An inquisitive mind and passion for learning about technical components. Fluent in English as well as German Good organisational skills. Excellent customer care skills & telephone manner High level of concentration and excellent attention to detail. Confidence and experience to develop the role and make it your own. Good working knowledge of CRM or e-commerce platforms such as Hubspot, Zendesk, or similar. Proficient in Microsoft Office: Word, Excel. Additional details & benefits: 40 hours per week, Monday to Friday Office-based, work from home every Friday with early finish Flexible working, 'Smart Time' after probation 25 days of annual leave, plus bank holidays Contributory Paycare scheme Annual salary review Impact Recruitment Services are acting as an employment agency on behalf of our client. Please note, due to the high volumes of applications we receive daily, should you not be contacted within 72 hours, your application is unsuccessful. Thank you. All responses will be managed in accordance with GDPR.

Sales and Project Coordinator Location: Shipley Salary: £36,000 per annum (depending on experience) Monday - Friday 1 day working from home Elevation Recruitment is delighted to be recruiting for a Sales & Project Coordinator to join our client's growing team based in Shipley. This is an exciting opportunity for someone with experience in sales support, project coordination, account management or customer service who enjoys managing multiple priorities and seeing projects through from enquiry to completion. Working closely with customers and internal departments, you'll play a key role in ensuring projects are delivered on time, within budget and to the highest standard. Key Responsibilities: Coordinate customer projects from initial order through to final delivery. Act as the main point of contact for customers, providing regular updates and exceptional service throughout each project. Liaise with Sales, Production, Purchasing and Logistics to ensure projects remain on schedule. Process customer orders and maintain accurate project documentation. Monitor project timelines, identify potential delays and proactively resolve issues. Coordinate engineering or specification changes and communicate updates to all relevant teams. Support the sales team with quotations, order processing and customer enquiries. Build and maintain strong relationships with customers, ensuring a positive experience at every stage. Maintain CRM/ERP systems and produce project and sales reports as required. Identify opportunities to improve processes and enhance customer satisfaction. Skills & Experience: Previous experience in a Sales Coordinator, Project Coordinator, Account Coordinator, Internal Sales, Sales Support or Customer Account role. Excellent organisational skills with the ability to manage multiple projects simultaneously. Strong communication and relationship-building skills. A proactive approach with excellent problem-solving ability. High attention to detail and strong administrative skills. Confident using Microsoft Office and CRM or ERP systems. Experience within manufacturing, engineering or a technical environment would be advantageous. If you're an experienced Sales Coordinator, Project Coordinator, Internal Sales Executive, Account Coordinator or Sales Support professional looking for your next opportunity, we'd love to hear from you. Apply today to find out more.

Sales & Accounts Coordinator, £35k - 40k London Hybrid working: 2-3days per week in the central London Office Bench IT requires an experienced Sales and Accounts Coordinator to support a number of Account Directors providing IT Infrastructure services to a number of clients. The role provides pivotal commercial, administrative and coordination support to the Sales team, acting as a key liaison between customers, the sales team, operational delivery teams and internal departments, to ensure that customer requests, quotations and sales orders are processed accurately and efficiently, and that procedures are maintained. The role is critical in maintaining high service levels, supporting account growth and enabling the Sales Team to focus on client relationships and new opportunities. Key Responsibilities Account and customer support : act as the primary support contact for allocated customers, handle inbound customer enquiries, support ongoing client relationships and maintain accurate customer records, contacts and opportunities within the CRM system. Quoting and commercial administration : by working closely with Design and Estimation teams to organise customer quotations, issue customer quotations, obtain supplier pricing, lead times and technical information, track quote approvals and revisions. Assist with margin checks, pricing accuracy and internal approvals. Order and delivery coordination : process sales orders in line with agreed commercial terms, coordinate with operations, project teams and logistics, track order progress, materials availability and delivery schedules, and proactively communicate updates, changes and issues. Internal department coordination : acting as a central point of contact between Sales, Operations, Finance and Procurement, to support internal reporting, pipeline updates and account reviews, and ensure all quotes, orders, contracts and variations are correctly stored and maintained. Reporting and administration : assist with sales pipeline management, forecasting and reporting, maintain accurate records for audits, customer governance and internal reviews, and support invoicing queries by liaising with Finance to resolve discrepancies. Required Experience Previous experience in a sales/account support or commercial administration role. Strong organisational skills and excellent attention to detail. Confident communication skills with customers and internal stakeholders. Ability to manage multiple tasks and priorities in a fast-paced environment. Proficiency in Microsoft Office, including Excel, Word, PowerPoint and Outlook. A professional, customer-focused approach. Any previous experience working within an IT Infrastructure organisation would be advantageous, as would an understanding of IT networking, data centers and enterprise-wide IT solutions

An opportunity has arisen for an experienced Parts Advisor /Parts Supervisor to join a well-established vehicle dealership, specialising in the sales, servicing and maintenance of commercial vehicles. As anexperienced Parts Advisor /Parts Supervisor, you will oversee the daily operation of the Parts Department, ensuring efficient stock management, excellent customer service and strong team performance. This role offers salary up to £37,580 and benefits. You will be responsible for: Supervising and supporting the Parts team to achieve departmental objectives. Working closely with the Site Manager to improve operational performance. Managing the day-to-day running of the Parts Department. Overseeing the sourcing, ordering and supply of parts in line with manufacturer and company procedures. Monitoring Vehicle Off Road (VOR) orders and reducing delays where possible. Managing stock receipts, returns, movements and associated documentation. Maintaining accurate stock levels through effective inventory control. Coaching and developing the Parts team to maintain high standards. Maintaining housekeeping, merchandising and Health & Safety standards. What we are looking for: Previously worked as a Parts Supervisor, Parts Manager, Senior Parts Advisor, Parts Specialist, Parts Coordinator, Parts Adviser, Parts Controller, Parts Consultant, Inventory Controller, Stock Controller or in a similar role. Experience working within automotive industry Background in leading, mentoring or supporting a team. Understanding of parts ordering, stock control and inventory management. Excellent customer service and communication skills. Good IT and admin skills. Full UK Driving Licence. What's on offer: Competitive salary 22 days annual leave plus bank holidays Group Profit Share Scheme Company Sick Pay Scheme Death in Service benefit Cycle to Work Scheme Staff referral bonus (up to £1,000) Long service holiday rewards Birthday leave Seasonal staff gifts Employee Assistance Programme Employee discount scheme Electric Vehicle Salary Sacrifice Scheme Manufacturer training and ongoing professional development This is an exceptional opportunity for a Parts Supervisor / Parts Advisor to work with a dynamic team and further enhance your career. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

We're looking for a proactive, organised and customer-focused Commercial Sales Support Coordinator to join a friendly team. This is a fantastic opportunity to play a key role within a growing business, supporting customers from enquiry through to order while working closely with our Sales, Operations and Estimating teams. If you enjoy building relationships, providing exceptional customer service and working in a fast-paced environment, we'd love to hear from you. What you'll be doing Managing customer enquiries by phone and email. Preparing quotations and processing orders. Following up quotations and identifying sales opportunities. Building strong relationships with existing customers. Supporting the commercial team to deliver an outstanding customer experience. Maintaining accurate customer records using our CRM system. About You You'll have experience in Customer Service, Sales Support, Internal Sales, Account Management or Commercial Administration and enjoy working with people. You'll be organised, proactive, commercially minded and confident communicating with customers and colleagues alike. What's in it for you? Salary of 30- 34k depending on experience A varied role with real responsibility. Friendly, supportive team environment. Career development opportunities. Opportunity to work from home one day a week following successful completion of probation. Monday to Friday office hours Team-based bonus linked to company revenue targets, when targets are met. Interested? If you're looking for your next opportunity within a growing business where your contribution genuinely makes a difference, we'd love to hear from you. Please only apply if you live within 12 miles of Portsmouth and have transport.

Customer Business Co-ordinator; Fareham; 12-month contract ; £16.50ph paye; Inside IR35 We are currently recruiting for a Customer Business Coordinator to work with an aerospace sector client based in Fareham. As a Customer Business Co-ordinator, you will be the trusted link between our customers and the teams that bring their solutions to life. You will build strong, confident relationships, listen closely to customer needs, and keep communication clear, proactive and purposeful. Working across business, you will help turn customer requirements into seamless day-to-day delivery, ensuring every product and service reflects the quality and commitment our customers expect. You will also champion customer satisfaction and service excellence, guiding orders from initial treatment through to follow-up with a customer-first mindset and a focus on making every interaction smooth, responsive and reliable. Duties will include, but not limited to Take full ownership of customer accounts, guiding each journey from order entry through to invoicing while identifying opportunities to introduce additional services that add value. Play a central role in bringing change to life within the live production environment, working closely with the right support teams to plan, coordinate and deliver successful outcomes. Build a clear understanding of the technical impacts within each change scope, helping to keep activity aligned, controlled and well communicated. Work alongside peers in Customer Support to share the latest manufacturing and production knowledge, keeping teams informed, confident and connected. Coordinate and follow up on customer requests and claims internally, ensuring progress is visible, timely and customer focused. Represent the customer voice in meetings, supporting service reviews and helping customers gain a clear view of the value and performance delivered by the company Maintain accurate records that support traceability, accountability and smooth day-to-day customer service operations. Skills, Knowledge & Experience To do this job, you must be proficient ERP, Microsoft Office, Microsoft Excel, Change Management and have basic knowledge in contract management, export, sales knowledge and logistics. We would appreciate it if you had CRM experience, ERP knowledge, and knowledge of smartcards. You need to be fluent in English. We would like someone to join our team who is customer-oriented, organized, autonomous, team player, has excellent verbal and written communication skills, works well under pressure. We are looking for someone with 1-3 years of experience in customer service or related roles. Morson is acting as an employment business in relation to this vacancy.

Sales Coordinator Woking (Hybrid 3 days in office) 25,000 + Bonus A fast paced and successful company based in Woking are looking for a bright, enthusiastic and hard working Sales Coordinator to work within their vibrant and fun offices. This role will be supporting Account managers with administrative duties and making sure that clients are dealt with efficiently. Benefits: Pension Scheme, Company Bonus Scheme. Holiday - 25 days + bank holidays, Hybrid working Responsibilities: Providing internal support Working towards a service time scale and delivering a first-class service to clients Dealing with new enquiries Liaising with suppliers to gain accurate prices Prepare and send out quotations to clients Process purchase orders Making sure clients details are correct Send out order acknowledgements to clients Making sure the deliveries are sent out on time Handle queries from both customers and suppliers Skills: Previous administration experience Previous experience of working in a KPI and target led environment preferred Maintain fantastic written and spoken communication skills Work well under pressure Be self motivated and organised Proven experience of Multitasking In return my client offers a great working environment, progression within time for the right candidate and full training on their systems used in house. Please apply to be considered for this fantastic opportunity.

Transport & Service Delivery Coordinator Location: Foster Street, Bootle, Liverpool Job Type: Full Time Permanent About Gaskells Waste Established in 1991, Gaskells Waste Services is one of the North West's leading independent waste management companies. As our business continues to grow, we're looking for an organised, proactive and customer-focused Transport & Service Delivery Coordinator to join our busy Operations Team. This is a fast-paced role where you'll be responsible for coordinating daily waste collection services, supporting drivers, communicating with customers and ensuring our operations run efficiently. Every day is different, and you'll play a key role in delivering the high level of service our customers expect. The Role As a Transport & Service Delivery Coordinator, you'll be responsible for ensuring our daily collection services are delivered safely, efficiently and on time. You'll act as the main point of contact between our drivers, customers and internal departments, resolving issues as they arise and ensuring excellent communication throughout the day. You'll be expected to think on your feet, make decisions quickly and maintain a calm, professional approach in a busy operational environment. What You'll Be Doing Coordinate the day-to-day delivery of commercial waste collection services. Brief drivers each afternoon on the following day's workload, ensuring they have everything required to complete their rounds, including vehicle allocations, customer information, keys, fobs and fuel cards. Debrief drivers at the end of each shift, reviewing completed work, resolving issues and ensuring all operational records are completed accurately. Monitor vehicle movements and service delivery throughout the day using transport systems. Take ownership of operational data quality by investigating discrepancies, identifying the root cause of errors and working with drivers to improve data accuracy and prevent repeat issues. Respond quickly to operational issues including missed collections, access problems, damaged containers, overweight bins and vehicle issues. Keep customers informed of delays or service issues before they need to contact us. Reallocate work where required to minimise missed collections and maximise productivity. Liaise with Sales, Customer Services, Workshop and Operations teams to ensure seamless service delivery. Investigate customer enquiries and invoice queries relating to service delivery. Ensure driver records, mileage, vehicle checks and collection data are accurate and compliant. Support compliance with Operator Licence requirements, Driver Hours Regulations, Health & Safety legislation and company procedures. Build strong working relationships with customers, drivers and colleagues to deliver an exceptional service. About You You'll be someone who enjoys solving problems, thrives in a fast-moving environment and takes pride in delivering excellent customer service. Essential Skills Excellent communication and interpersonal skills. Strong organisational and time management skills. Ability to remain calm under pressure and make decisions quickly. Excellent attention to detail. Confident using Microsoft Office and IT systems. Strong administration skills. Ability to prioritise multiple tasks. Positive, flexible and proactive approach. Excellent customer service skills. Desirable Experience Experience working within transport, logistics or fleet operations. Waste management industry experience. Experience using transport planning or vehicle tracking software. Experience supervising drivers or coordinating field-based teams. What We Offer Competitive salary (depending on experience) Company pension On-site parking Full training and ongoing development Supportive management team Opportunities for career progression Stable employment within a well-established and growing business

Adecco Worcester are looking for aTechnical Support Coordinator for a valued client in Worcester! Join an innovative, growing business and play a key role in supporting customers, technical teams, and product development. This is an exciting opportunity for a technically minded, customer-focused professional who enjoys problem solving, collaboration, and continuous improvement. About the Opportunity Provide expert technical support to customers, installers and internal teams. Be involved in testing, product validation, technical documentation and knowledge sharing. Support new product development activities and contribute to service excellence. Work within a collaborative team environment with genuine long-term career progression opportunities. Key Responsibilities Handle incoming customer and technical enquiries via phone and email. Provide accurate product information and installation guidance. Maintain and update technical documentation, certificates and product data. Support testing activities, product comparisons and quality assurance processes. Prepare reports and maintain accurate records within CRM and internal systems. Assist in developing training materials, installation guides and technical resources. Liaise with sales, purchasing, technical and marketing teams to ensure seamless customer support. Maintain organised testing records and ensure documentation remains compliant and accessible. What We Are Looking For Excellent communication and customer service skills. Strong troubleshooting and problem-solving ability. Good IT literacy and confidence using business systems and software. Ability to prioritise multiple tasks and work effectively under pressure. Strong attention to detail and documentation skills. A positive, team-oriented and proactive approach. Willingness to learn and develop technical knowledge. This organisation is committed to developing and promoting talent from within. As the business continues to grow, there will be opportunities to progress into senior and leadership positions for ambitious individuals looking to build a long-term career. Ideal Background: Technical Support, Customer Support, Technical Coordinator, Product Support, Construction Products, Manufacturing Support, Quality Assurance or a similar technical customer-facing environment. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

We are recruiting for our client based near to Heathrow, a Project coordinator or someone with Multi Modal knowledge within a Freight Forwarding envirnoment This is a Mon to Fri position, 9-530pm - Ideally you will have 5-10 years experience and Salary £38-50k depending on experience Outline of the role: Maintain Customer Service Import & Export, ensures (within the functional scope) operational excellence, high productivity and customer satisfaction. Duties Include: Dealing with multimodal transport operations(Road, sea, air, import, export, warehousing, out of gauge cargo Order acceptance Operations consulting, planning & scheduling Service decision Ad hoc quotation to customers Urgent deliveries controlling, reporting Follow-up on cargo customs clearance and timely delivery File opening Pick-up arrangement Booking Booking of direct/back to back shipments with carrier Customer Inquiries Operational Job Costing Arrival notification to customer Coordination of transit shipments activities Receiving of customer s instructions Cooperation with customs subcontractor and control on its activities Provide Track & Trace info Irregularity management/handling within his/her responsibility Assure Temporary import / export files controlling / letters submitting. Maintain area standard operational processes Ensure customer retention and customer satisfaction Provide forwarding / logistic support to sales Provide performance on operational excellence and initiate corrective measures Assure operational excellence within his/her responsibility Assure the correct and full use of operation enabling applications Requirements & Skills Knowledge (air / logistics / SCM) preferably in Projects Oil & Gas, mining, energy sectors. Communication & Interpersonal skills Customer minded Educational background & work experience Preferable Operational industry experience Preferably international working experience Language skills : Fluent in English

Think Specialist Recruitment are delighted to be working with a Global organisation based in the St Albans area who are looking for a candidate to join one of their teams. This position is a nice all round position encompassing order processing, providing support to customers, quotations, supporting the sales process and more. It would suit a candidate who can work on their own initiative as well as work well as part of team, strong communication skills on all levels, as well as the ability to adapt to a busy and varied workload. Please note - This position will be fully office based Monday - Friday Competitive salary plus some great benefits including an annual bonus scheme, 25 days holiday which rise with service and more Some of the duties will include: Managing customer projects, including processing orders for parts, invoices and more Keeping records accurately updated throughout project life cycle within SAP Review customer and project requirements Coordinating procurement and order fulfilment activities Supporting the sales team with quotations, issuing products and service Identifying opportunities to promote relevant products Reviewing customer proposals, quotations and project documentation Ensuring stock levels are maintained both physically and within SAP Calculate contract pricing and prepare proposals Supporting with service contracts, planned maintenance visits, breakdown support spare parts and more Working well on own initiative as well as within team environment The suitable candidate: Previous experience within a similar position Strong communication skills on all levels Passionate about providing a high level of service Strong administration experience Highly organised with a strong attention to detail Must be able to work on own initiative Strong team player Adaptable with approach to work Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

The Customer Service Coordinator will play a critical role in ensuring the efficient handling of customer inquiries, orders, and logistics within the FMCG industry. This position, based in Oxford, requires excellent organisational skills and a focus on delivering exceptional service. Client Details This opportunity is with a well-established medium-sized organisation within the FMCG industry. The company is known for its professional approach and commitment to providing high-quality products to its customers. Description Key responsibilities of the Customer Service Coordinator - 6-month FTC include: Manage customer orders, ensuring timely and accurate processing. Respond to customer inquiries via phone and email in a professional manner. Coordinate with internal teams to resolve delivery and supply chain issues. Maintain accurate customer records and update the database as needed. Monitor stock levels and liaise with the logistics team to ensure availability. Generate reports and provide updates on order status and customer feedback. Support the sales team with administrative tasks and customer insights. Ensure compliance with company policies and procedures for customer service operations. Profile The successful Customer Service Coordinator - 6-month FTC should have: Experience in customer service/sales admin/order processing. Previous FMCG experience highly desirable. Strong organisational and time management skills. Proficiency in SAP would be advantageous. Excellent communication skills, both written and verbal. A proactive approach to problem-solving and decision-making. Attention to detail and the ability to multitask effectively. Job Offer Benefits of the Customer Service Coordinator - 6-month FTC include: A competitive salary A supportive work environment with full training provided Opportunities for personal and professional growth A comprehensive benefits package Access to many company perks Free parking onsite Flexibility to work hybrid remote

Are you an experienced Office Manager who enjoys being at the heart of a business? This is a varied, hands-on role, office based in Corby, where you'll oversee office operations, support HR, Health & Safety and quality systems, whilst managing a small internal team and helping the business run efficiently every day. BASIC SALARY: £35,000 BENEFITS: Quarterly bonus scheme (OTE circa £38,000) 25 days annual leave Pension LOCATION: This is an office based role, based in Corby. COMMUTABLE LOCATIONS: Kettering, Market Harborough, Wellingborough, Uppingham, Stamford, Oakham, Northampton, Peterborough. JOB DESCRIPTION: Office Manager, Administration Manager, Business Support Manager- facilities management, ISO 9001 As our Office Manager, you'll become the central point of coordination across the business, ensuring everything runs smoothly behind the scenes whilst supporting the wider team. This is far more than a traditional administration role; you'll oversee office operations, manage a small internal team, support HR activities, coordinate Health & Safety, manage facilities and lead our ISO 9001 Quality Management System. You'll work closely with the Managing Director and department managers, playing a key role in maintaining compliance, improving business processes and creating an organised, efficient workplace. KEY RESPONSIBILITIES: Office Manager, Administration Manager, Business Support Manager- facilities management, ISO 9001 As our Office Manager, you will: Lead and support the Internal Sales team and Import/Export Administrator through regular one-to-ones and team meetings. Support senior management with administration, reporting and business projects. Assist with recruitment, onboarding, inductions and employee administration. Maintain confidential HR records and support payroll preparation. Coordinate employee training, performance reviews and wellbeing initiatives. Ensure HR policies remain compliant with current legislation. Take responsibility for Health & Safety across both company sites, including audits, risk assessments and statutory compliance. Manage office facilities, maintenance, security and contractor relationships. Lead and maintain the company's ISO 9001 Quality Management System, coordinating internal and external audits whilst driving continuous improvement across the business. PERSON SPECIFICATION: Office Manager, Administration Manager, Business Support Manager- facilities management, ISO 9001 Ideally, you're an organised and proactive Office Manager who enjoys taking ownership and keeping a business running efficiently. You're equally comfortable supporting people, improving processes and ensuring compliance, whilst confidently juggling a wide variety of responsibilities. You'll ideally have: Previous people management or team leadership experience. Experience supporting HR administration throughout the employee lifecycle. Knowledge of Health & Safety within an office or industrial environment. Experience managing facilities, contractors and external suppliers. An understanding of ISO 9001 or other quality management systems. Strong communication skills and confidence working across all levels of a business. Good Microsoft 365 skills, including Outlook, Word, Excel and Teams. It would be advantageous if you also have an IOSH, NEBOSH, CIPD or ISO Internal Auditor qualification, although these aren't essential. THE COMPANY: We're a well-established and growing business with a reputation for quality and excellent customer service. Our success is built on strong relationships, efficient processes and a supportive working environment where everyone contributes to the continued growth of the business. It is highly likely you will have worked in any of the following roles: Office Manager, Office & Operations Manager, Administration Manager, Business Support Manager, Operations Coordinator, Office & HR Manager or Practice Manager. You'll probably also have experience of HR administration, Health & Safety, facilities management and ISO 9001 quality systems. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client. REF: SM18609, Wallace Hind Selection

We are seeking a highly organised and proactive Operations Coordinator to support the day-to-day operational activities of the business. The role will be responsible for coordinating sales administration, stock control, export documentation, logistics management, ERP system administration, and customer service activities to ensure smooth and efficient business operations. The successful candidate will work closely with internal departments, suppliers, warehouses, freight providers, and customers to maintain high service levels and operational excellence. Key Responsibilities Coordinate daily operational activities to ensure efficient order processing and fulfilment. Process customer orders accurately and efficiently through ERP systems. Generate quotations, sales orders, invoices, credit notes, and other customer documentation. Monitor stock levels and maintain accurate inventory records within ERP systems. Track inventory movements, stock adjustments, and replenishment requirements. Liaise with warehouse teams to investigate stock discrepancies and implement corrective actions. Produce stock reports and forecasts to support planning and procurement activities. Monitor product shelf life and minimise risks associated with aged or obsolete stock. Support ERP system improvements, testing, and implementation projects. Prepare export documentation including commercial invoices, packing lists, certificates, and customs paperwork. Ensure compliance with export regulations, customs requirements, and international trading standards. Coordinate domestic and international shipments with freight forwarders, hauliers, and logistics partners. Track shipments and provide customers with delivery updates. Work closely with warehouse teams to ensure accurate and timely dispatch of goods. Deliver exceptional customer service by handling enquiries, complaints, and order-related issues. Build strong relationships with customers, suppliers, logistics providers, and internal stakeholders. Support with reporting and process improvements Key Skills Previous experience in an Operations Coordinator, Sales Administrator, Customer Service, Logistics, Export, or Supply Chain role. Strong knowledge of stock control and inventory management processes. Experience using ERP systems for order processing and inventory management. Knowledge of export documentation and international shipping procedures. Excellent administrative and organisational skills. Strong Microsoft Excel skills, including reporting and data analysis. Ability to manage multiple priorities in a fast-paced environment. Excellent communication and stakeholder management skills. If you have a background in international operations, stock control, ERP systems, sales support, export or logistics coordination this could be the role for you.

Job Title: Comms Projects Co-ordinator Location: Swansea or Bridgend Salary: £28,000 - £30,000 per annum Job Type: Permanent, Full time Working Hours: Monday to Friday - 8am to 6pm (8.5 hour day / 42.5 hours in between these times) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" The role: We are looking for a technical projects co-ordinator to join our team to assist with the delivery of Telecoms projects to our ever expanding customer base. You will be responsible for planning and managing all types of Telecoms related projects whilst handling the administrative tasks such as provisioning, number porting, hardware orders, suppliers and scheduling engineering diaries. We are open to the right candidate being based at either our Bridgend or Swansea office. Responsibilities: Planning projects that have been received from the sales team Facilitating and holding initial kick off meetings with sales, engineering and the customer Ordering services from suppliers Ordering hardware from suppliers Placing provisioning orders for things such as broadband, hosted telephony and mobiles Placing and managing number ports Scheduling engineers to attend site for installation and training Consistently updating customers on the progress of their orders Booking in stock and managing stock including running stock takes Provide documentation and a clear handover to both the client and the support teams. Responsible for always delivering world-class service. What we're looking for: Previous project management experience Telecoms project delivery would be a benefit Previous experience of provisioning in Telecoms would be a benefit A positive attitude with a can do approach to everything! Highly organised and structured individual Previous use of CRM systems Excellent time management and ability to multi-task, dealing with large volumes of workload Excellent communication skills both verbal and written Benefits: Competitive salary of £28,000 - £30,000 (experience depending). Inclusive EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday. Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity. Savings on gym memberships, shopping and other discounts available through Perkbox. Variety of social events & team building opportunities are available. Opportunities for professional growth and development. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Candidates with experience of; Telecoms Project Manager, Telecommunications Project Team Leader, Telecommunications, Infrastructure Project Lead, Comms Project Manager, Comms Project Coordinator, may also be considered for this role.

A fantastic opportunity has arisen for a Customer Support/Project Coordinator to join a leading manufacturing business that is well established within its specialist market. You will be working in a fast- paced, dynamic environment as part of a warm and friendly team, where collaboration and customer focus are key. This is an exciting role offering variety, responsibility, and the chance to make a real impact. Job Description: As the Customer Support/Project Coordinator you will service ALL customers (existing and potential) accounts to ensure effective and efficient delivery to the client base. Co-ordinate shelving installation activities with customers, installation teams and internal departments ensuring all schedules, site requirements and health & safety documentation are effectively managed to achieve successful project delivery As the Customer Support/Project Coordinator you will be dealing promptly and efficiently with all enquiries from the customers within 48 hours Dealing with customer complaints and ensuring they are addressed in line with company policies and procedures and responding within 24 hours Attend internal and external customer meetings as well as site visits To be a team player, own and cross departmental. To follow all procedures issued by the company and continuously improve/maintain procedures to ensure maximum efficiency. As the Customer Support/Project Coordinator you will be sales Order processing Dealing with breakdowns Preparation of quotes Candidate Requirements: Previous experience within a customer focused role is essential Previous experience working within a manufacturing, engineering environment would be highly preferred Excel (basic - intermediate) Strong administrative skills Exceptional verbal and written communication is essential Excellent attention to detail Exceptional telephone manner with the ability to communicate on all levels Highly organised with the ability to work to strict deadlines This role is commutable from: Stoke on Trent, Stone, Stafford, Hixon, Longton, Newcastle under Lyme, Uttoxeter, Leek, Talke, Kidsgrove, Biddulph, Congleton and surrounding areas This role would suit candidates with the following experience: Sales Administrator, sales administration, sales order processor, sales support Hours: Monday - Friday 9:00 am 5:00 pm Salary: DOE Benefits: Healthcare cash plan scheme (not PMI) after probationary which is 6 months Income protection after 3 years Death in service (after 12 months) Employee of the year Pension - standard 3% and 5% Free parking There is no company sick pay - standard SSP Holidays: 33 days holiday (inc 8 bank holidays) - some of these days to be kept for Xmas shutdown Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.

Location: Chesterfield (Office-Based) Salary: 35,000 - 40,000 per annum (negotiable DOE) Hours: Monday to Friday, 8:00am - 4:30pm Benefits: Bonus Company phone and laptop Lunch provided x3 times per week On-site parking Auto-enrolment pension Opportunity to develop within a growing business Supportive and collaborative team environment 23 Days Holiday + 8 Days Bank Holiday, rising to 25 Days next year. Are you a highly organised EA / sales support professional who is highly organised and thrives in a fast-paced environment? We're recruiting on behalf of an ambitious and growing business seeking a EA / Sales Support to play a pivotal role in supporting a successful Sales Manager and ensuring customers receive an exceptional level of service. This is far more than a traditional administration role. You'll become the central point of coordination for the Sales Manager's sales activities, customer communications and CRM management, helping to maximise the effectiveness of a busy sales function. The ideal candidate will understand the sales process, be commercially aware and enjoy building relationships with customers while keeping everything running smoothly behind the scenes. If you're proactive, detail-focused, customer-centric and enjoy making a genuine impact, this could be the perfect opportunity. The Opportunity Joining a business with ambitious growth plans, you'll work closely with an experienced Sales Manager, providing a blend of sales support, customer engagement and executive assistance. Your contribution will enable the Sales Manager to spend more time developing customer relationships and driving business growth. You will be trusted to work independently, manage priorities effectively and take ownership of key administrative and customer-facing responsibilities. Key Responsibilities Manage and coordinate the Sales Manager's diary and inbox. Book, plan and prepare sales appointments. Prepare quotations and customer-specific proposals. Follow up quotations and maintain regular contact with customers. Build strong relationships with clients, ensuring a positive customer experience. Keep CRM and pipeline systems updated with accurate information. Log and track sales opportunities effectively. Support customer communication, enquiries and issue resolution. Assist with sales campaigns, promotions and follow-up activity. Liaise with internal departments to ensure customers receive excellent service. Work with customer service teams to support order processing and identify upselling opportunities. Provide general executive and administrative support where required. Help ensure the Sales Manager can focus on customer engagement and business development activities. What We're Looking For Previous experience in a Sales Support, Sales Coordinator, Executive Assistant or similar role. Understanding of the sales process and customer journey. Strong organisational and time-management skills. Excellent attention to detail. Confident communicator with strong relationship-building abilities. Experience using CRM systems (such as Pipedrive or similar). Ability to manage multiple priorities in a fast-moving environment. Commercial awareness and a customer-focused mindset. Proactive, self-motivated and solutions-oriented approach. Strong IT skills across Microsoft Office applications. Personal Attributes We're looking for someone who demonstrates: A genuine "can-do" attitude Honesty and transparency Loyalty and commitment High levels of accountability Energy, enthusiasm and positivity A desire to contribute to a growing, successful business Why Apply? This is an excellent opportunity to join a growing organisation with ambitious plans for the future. You'll have the chance to work closely with senior leadership, make a visible impact on business performance and develop your career within a company that values initiative, teamwork and exceptional customer service. If you're an organised, commercially minded professional who enjoys supporting sales success and delivering outstanding customer experiences, we'd love to hear from you. IND25

Customer Service Executive Office-Based Full-Time Location: Coalville We are recruiting on behalf of a well-established and growing business seeking a proactive and customer-focused Customer Service Executive to join their friendly office-based team. Working within a small, supportive customer service department, you will play a key role in delivering exceptional customer service, processing orders, handling enquiries, and providing administrative support to the wider sales team. Key Responsibilities Act as the friendly and professional first point of contact for customers. Answer incoming calls, providing information, processing orders, resolving queries, and directing calls where required. Accurately process customer orders within the ERP system. Manage a shared inbox, ensuring customer emails are responded to within agreed service levels. Handle returns, credits, and associated administration. Resolve transport and delivery-related customer enquiries, providing effective solutions. Prepare accurate quotations for customers. Respond to inbound sales enquiries in a timely and professional manner. Identify opportunities to cross-sell and up-sell products and services where appropriate. Produce and maintain KPI reports. Prioritise and manage your own workload while supporting colleagues as needed. Provide administrative support to Sales Coordinators, Internal Sales Representatives, and Regional Sales Managers. Respond to customer enquiries via live web chat. What We're Looking For Excellent communication and customer service skills. A positive, can-do attitude with a genuine desire to help customers. Strong organisational skills and attention to detail. Ability to manage multiple tasks and work effectively under pressure. Confident using computer systems and working with order processing software/ERP systems. Team player with a proactive approach to supporting colleagues. Previous experience in a customer service, sales support, or administrative role would be advantageous. What's on Offer Comprehensive training and ongoing development. The opportunity to join a close-knit and supportive team environment. A positive company culture built around teamwork, customer excellence, and continuous improvement. A fast-paced, forward-thinking working environment where your contribution is valued. Long-term career opportunities within a growing business. Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.