2422 jobs found

Home Ownership Customer Coordinator Location: Remote Salary : £26,227.5 per annum Vacancy Type: Permanent Closing Date: 12th August 2026 Are you highly organised, customer-focused and experienced in property or conveyancing administration? We re looking for a Home Ownership Customer Coordinator (known internally as Commercial Services Coordinator) to join our Commercial & Revenue team, where you ll play a key role in delivering high-quality home ownership and commercial transactions that help us reinvest in new homes for those who need them most. About the role Working closely with customers, solicitors and internal stakeholders, you ll manage a varied caseload of home ownership transactions, including shared ownership resales, lease extensions, retirement properties, garages, and Right to Buy/Right to Acquire applications. You ll provide clear, specialist advice, ensure legal and policy compliance, and deliver an efficient, professional service from enquiry through to completion. This is a busy and rewarding role that suits someone who thrives on juggling multiple cases, enjoys working with detail, and is confident explaining complex information in a clear and customer-friendly way. Key responsibilities Manage and progress a portfolio of around live cases, ensuring transactions are completed within required timescales Process Voluntary Right to Buy, Right to Buy and Right to Acquire applications in line with legislation and Homes England guidance Provide specialist advice on leases, service charges and home ownership obligations Liaise with solicitors, surveyors, valuers, financial advisors and local authorities to progress sales and resales efficiently Review and approve legal documents such as mortgage offers, leases, completion statements and notices of transfer Carry out affordability and income/expenditure assessments for potential purchasers Coordinate valuations, EPCs and other external reports to support sales activity Maintain accurate records on customer management systems and track income and expenditure from transactions Deliver excellent customer service via phone, email and written correspondence What we re looking for A strong commitment to delivering excellent customer service Experience or knowledge of property sales, leasehold or conveyancing processes Ability to manage a high-volume caseload while maintaining attention to detail Confident in reading, interpreting and explaining legal and lease documentation Strong organisational, numeracy and literacy skills Comfortable working with Microsoft Outlook, Word and Excel Proactive, flexible and able to work independently as well as part of a team Why join us? You ll be part of a supportive and knowledgeable team, making a real impact by helping customers through important home ownership decisions while contributing to income generation that supports future housing development. We offer variety, responsibility and the opportunity to build specialist expertise in a highly respected organisation. Appointment to this role will be subject to a satisfactory references and possession of a valid Right to Work document Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.

Head of Finance, Procurement & Shared Services Transformation Consulting Salary: 110,000 + 20% Bonus (up to 40%) + 6,600 Car Allowance Location: London / Hybrid Build a consulting practice, not just join one. Partner with CFOs, CPOs and senior Government leaders. Lead Finance, Procurement and Shared Services transformation at scale. Shape a new consulting capability backed by a major established organisation. The Opportunity This is a unique opportunity to form part of the leadership team for a newly established consulting capability within a major international technology, business services and transformation organisation. The organisation has significant scale, established client relationships and proven capability across consulting, technology, AI-enabled transformation, business process services and operational delivery. The opportunity is to build and lead a specialist Finance, Procurement and Shared Services Transformation consulting practice within that wider platform. You will work with CFOs, Finance Directors, Chief Procurement Officers, COOs, Transformation Leaders, Senior Civil Servants, Director-level public servants, ministers, politicians and wider leadership teams to design and deliver finance, procurement, shared services and broader cost transformation outcomes. This role is designed for an experienced consulting professional who wants to shape something from the start: driving growth, leading major bids, setting up a new team and delivering complex transformation programmes. The role combines advisory-led transformation with industrialised, scalable delivery. You will act as the bridge between strategy and execution, shaping transformation agendas while ensuring they are successfully delivered at scale through operational, AI and technology-enabled capability. Role Responsibilities Relationship, Sales & Bid Leadership Define and own the Finance, Procurement and Shared Services Transformation consulting vision, market positioning, value propositions, commercial models and go-to-market plans. Build and maintain C-suite relationships with CFOs, Finance Directors, Chief Procurement Officers, Transformation Leaders, COOs and senior public sector stakeholders. Originate and convert sales opportunities, particularly those aligned to outsourcing, managed services and large-scale transformation. Lead the full sales lifecycle, including qualification, solution design, proposal development and commercial negotiation. Lead public sector framework opportunities, competitive bids and major pitch presentations. Develop tailored recommendations and solutions to meet client needs. Leverage an existing client network to drive growth and account expansion. Drive thought leadership and support marketing events, including conference speaking and client roundtables. Client Delivery & Engagement Leadership Lead end-to-end Finance, Procurement and Shared Services transformation programmes from strategy through to implementation and benefits realisation. Act as Engagement Lead on large-scale programmes and provide senior oversight, SME input and relationship management. Manage governance, risk, financial performance and stakeholder alignment. Ensure seamless alignment between consulting outputs and scalable operational delivery models. Deliver measurable outcomes including cost reduction, working capital improvement, process efficiency, service improvement and revenue uplift. Practice Development & Leadership Build and grow a differentiated Finance, Procurement and Shared Services consulting practice. Develop consulting-specific and integrated offerings combining advisory, technology and delivery. Create reusable assets, methodologies and thought leadership showcasing end-to-end transformation capability. Strengthen collaboration between consulting and delivery teams. Recruit, coach and develop consulting talent. Own revenue, margin and utilisation targets for the practice. Essential Skills & Experience Extensive experience in technology-enabled finance, procurement, shared services or cost transformation. Strong consulting background or significant experience scoping and leading complex transformation within relevant sectors. Existing network of senior clients across Government, Public Sector, Financial Services, Utilities or other regulated environments. Track record of originating and closing sales, writing formal bids and leading pitch presentations. Experience developing innovative technology-enabled solutions that address complex client problems. Experience leading AI and technology-enabled transformation programmes that deliver tangible outcomes. Experience developing consulting practices, propositions, methodologies and go-to-market plans. Subject matter expertise across FP&A, Record-to-Report, Order-to-Cash, Procure-to-Pay, sourcing, invoice processing, revenue optimisation, treasury, working capital improvement and controls automation. Experience of Target Operating Model design, shared services, Global Business Services, process re-engineering, performance management and KPI frameworks. Knowledge of ERP transformation, digital procurement platforms, automation and data-driven decision making. Why Join? This is an opportunity to create and lead a specialist consulting practice with the backing of a major established organisation. You will have the autonomy to shape the market proposition, build a team, lead major bids and deliver meaningful transformation across Government and complex regulated environments. SC Clearance (Desirable) Due to the nature of the client portfolio, candidates must either hold active Security Clearance (SC) or be eligible and willing to undergo SC vetting. Many engagements will involve working within sensitive Government and Public Sector environments.

We are currently recruiting for a Service Advisor role on behalf of our client based in Colindale. This is an excellent opportunity for experienced motor trade professionals seeking career development within a reputable automotive dealership. The successful individual will join a well-established team committed to delivering high standards of customer service and operational efficiency. Benefits: Competitive basic salary of up to 31,000 per annum OTE approximately 40,000 including bonuses and commissions Monday to Friday, 8:00 am to 6:00 pm, with one in four Saturday mornings Job stability within a reputable dealership Opportunities for career progression within the automotive industry Supportive team environment Duties of a Service Advisor: Greeting customers and establishing their vehicle servicing needs Advising customers on service and repair work required Writing detailed cost estimates and explaining work carried out Liaising with workshop staff to ensure efficient workflow Managing customer follow-up and providing excellent customer service Accurately updating and maintaining service records Requirements of a Service Advisor: Proven experience as a Service Advisor within the motor trade Strong customer service and communication skills Ability to work efficiently under pressure Knowledge of automotive systems and repair procedures Strong organisational skills and attention to detail Professional and friendly approach to customer care If you are interested in this Service Advisor role and want to find out more about this career opportunity, do not hesitate to get in touch. Contact James Gilchrist, Automotive Recruitment Specialist at Perfect Placement covering Colindale and Greater London, today to discover more about this fantastic Service Advisor opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Supervisor to join the team located in Manchester! Reporting to the Lead Contract Support, the successful candidate is accountable to provide exceptional customer service and business support to contribute to the continued growth and success of the account. The Role: Responsible for the management, performance and delegation of activities to the team Helpdesk Advisors within the site. Ensure the Helpdesk Advisor Team understand the Life Cycle of a Work Order and facilitate a smooth handover of work orders to the operational team. Understand Training Needs Analysis of the Helpdesk Advisors to ensure that all team members have access to / received required training, relevant to the needs of the individual, team and business. Evaluate, review and implement continuous improvement process changes. Competent in coaching and mentoring of a small team of Helpdesk Advisors and managing performance of the team including but not limited to writing and delivering monthly one-to-one meeting with team members. Support the Management Team on training and roll-out of any agreed processes, and incorporate any changes necessary in your duties, methods, working hours and procedures. Plan and arrange call outs, maintenance visits, delivery of materials, Extra Works within contracted SLAs. Manage our CAFM system as key user on site including PPM records, reactives and reporting. Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations. Details Monday - Friday 8am - 5pm Site Based Experience / Qualifications Strong supervisory skills Knowledge of FM industry Good customer service skills Email for more information or apply online now! EQUAL OPPORTUNITIES We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

Private Client Support Administrator - Financial Services Location: Skipton (BD23) Salary: £32,000 + Benefits Hours: Full Time Working style In Office Are you an enthusiastic experienced Client Support Administrator eager for your next role? Could you fulfil a vital support function within a busy office? You will be working as part of the team at a highly respected Principal Partner and Appointed Representative of St. James s Place Plc. The practice works with individuals, families, corporates, and business owners to provide high-quality financial planning and wealth management advice. As a Client Support Administrator, you will have knowledge and skills across all disciplines that fall within the scope of the client support team. The Role: Client Support - Financial Services You will be dealing with a wide variety of administrative tasks supporting your colleagues and clients of the Practice. You will following the whole client journey from creating meeting packs for annual reviews to submitting business. Managing and collating key data for reports and portfolio reviews Dealing with enquiries and correspondence from clients and providers Managing the database of clients using the CRM system and diary management for the Partner and Advisors Knowledge of office administration procedures for all core products Pension, Investments and Protection. Ability to complete a standard Carry Forward Calculation Training will be given and there is scope within this role to progress and develop your knowledge within this exciting and fast paced environment. The Person: Client Support - Financial Services To be considered for this role you will need: Proven work experience as an administrator within a Financial Services, IFA, or Wealth Management environment Experience with SJP systems (Salesforce, ibusiness etc) would be beneficial Excellent customer service and the ability to build rapport and manage client relationships Strong attention to detail and be able to problem solve and think on your feet Good time management and planning skills with the ability to plan your work You must have a passion for learning and bring a positive energy to the office. Strong working knowledge of Excel, Word, and other Microsoft Office Programs It is essential that you are confident in dealing with colleagues, third parties and can work with total discretion. If this role sounds like a good fit for you, we'd love to hear from you. You don't need to meet every requirement to apply, what matters most is your enthusiasm and willingness to take the next step in your career. The application process is straightforward, and we personally review every application received. St. James s Place plc (SJP) is a leading, a highly regarded FTSE 100 Wealth Management company which distributes a range of Investment and Retirement products and financial solutions to a High Net Worth client base. SJP has funds under management in excess of £240.8bn. This business is well established and highly successful.This business sits within the top 3% of Practices within SJP with over £500m FUM and 1,200 client households. Please note that this Partner Practice will conduct a standard Financial and Identity check on any candidates who are offered a role within this Practice. When applying for this role, you will be directed to the application site of Burgh Recruitment. Please ensure you tick the Privacy Policy box and click the green 'apply to this job' at the bottom of the application page. Once your application is completed, you will receive a confirmation email from Burgh Recruitment

IT Service Delivery Manager Edinburgh Hybrid Working Competitive Pay & Benefits Ready to take ownership of service delivery that really makes a difference? At Quorum, technology is about people. As one of Scotland's largest Microsoft Partners and a Microsoft Direct Cloud Solutions Provider (CSP), we help organisations transform the way they work through innovative managed services, cloud solutions and expert consultancy. We're looking for an experienced IT Service Delivery Manager to become the trusted advisor for a portfolio of clients, ensuring exceptional service delivery, driving continual improvement and building long-term partnerships. If you're passionate about customer success, thrive in a fast-paced managed services environment and enjoy bringing together technical experts to solve business challenges, we'd love to hear from you. What you'll be doing As the face of our Managed Services team for your clients, you'll ensure services are delivered to the highest standard while identifying opportunities to add value and strengthen relationships. You'll: Own the ongoing success and satisfaction of a portfolio of managed service clients. Lead engaging service review meetings, presenting performance, insights, recommendations and future opportunities. Build trusted relationships with key stakeholders, becoming their go-to service advisor. Drive continual service improvement initiatives that deliver measurable business value. Manage service escalations, ensuring issues are resolved quickly with clear communication throughout. Coordinate customer communications during major incidents and oversee post-incident reviews. Monitor SLA performance, identify trends and produce insightful monthly service reports. Support contract renewals, service proposals and commercial discussions. Collaborate closely with technical consultants and engineers to deliver outstanding customer outcomes. Champion service excellence and contribute to best practice across the Managed Services team. What we're looking for Experience in an IT Service Delivery, Service Management or Customer Success role within Managed Services. Strong knowledge of ITIL principles and service management best practice. A proven track record of managing client relationships and exceeding service expectations. Experience presenting to senior stakeholders and confidently leading customer meetings. Excellent communication, organisation and stakeholder management skills. Experience managing SLA-driven services and continual improvement initiatives. The ability to prioritise multiple customers and thrive in a busy, fast-moving environment. It would be great if you also have experience with: Microsoft 365 (Exchange Online, SharePoint and Teams) Microsoft Azure and cloud technologies IT Service Management (ITSM) platforms Cyber security best practices Endpoint management and identity services Microsoft server and desktop technologies Why Quorum? At Quorum, our people are our biggest strength. As an employee-owned business , every member of the team contributes to our success. We invest heavily in our people, encourage continuous learning and have built a collaborative culture where careers flourish. When you join Quorum, you'll enjoy: Competitive salary Annual performance bonus opportunities Employee-owned business with a collaborative culture Private healthcare Contributory pension Buy and sell annual leave scheme Home broadband paid for Dedicated annual technical training budget Microsoft certification bonuses Ongoing learning and career development Award-winning family-friendly and flexible working culture High employee retention and genuine work-life balance Join a team that loves technology If you're passionate about delivering exceptional customer service, building lasting client relationships and working alongside some of Scotland's leading Microsoft specialists, we'd love to hear from you. Apply today and help shape the future of managed services at Quorum.

Role: Infrastructure Engineer (Azure Platform Migration) Location: London, UK Duration: 6-Month Contract(Inside IR35) Job Overview We are looking for an experienced Infrastructure Engineer with 6 to 10 years of professional expertise, focusing on Microsoft Azure Infrastructure, Cloud Migration, and DevOps frameworks. Core Requirements (Must Have) Extensive hands-on expertise with Microsoft Azure Infrastructure Services, covering Compute, Networking, Storage, Identity, and Security. Deep involvement in Azure Migration Projects, including comprehensive assessment, deployment, validation, and cutover execution. Strong command over Infrastructure as Code (IaC) utilizing Terraform, Bicep, or ARM Templates. Practical experience with Azure Monitor, Log Analytics, Datadog, CI/CD Pipelines, and environment automation using PowerShell or Azure CLI. Preferred Qualifications (Nice to Have) Familiarity with Azure Kubernetes Service (AKS) and containerized workflows. Knowledge surrounding Azure Data Services, such as ADLS Gen2, Event Grid, SQL, alongside Snowflake connectivity configurations. Familiarity with Cloud Governance frameworks, Cost Optimization strategies, Azure Advisor, and enterprise Tagging Standards. Prior exposure to AIOps (AI-driven Operations), anomaly detection mechanisms, and proactive monitoring strategies. Professional & Soft Skills Exceptional troubleshooting capabilities and structured problem-solving skills. Polished stakeholder communication skills with an aptitude for cross-functional collaboration. Capability to deliver autonomously inside highly fluid and fast-paced project settings. A strong commitment to knowledge transfer, documentation standards, and operational readiness. Key Technical Competencies Mandatory Core Skills: Architecture Principle Design, Azure Infra Services, Azure Monitor, CI/CD Architecture Randstad Technologies is acting as an Employment Business in relation to this vacancy.

Job Title: Senior Category Manager, Procurement (Regeneration) Location: London (Hybrid working) Rate: 333.93 PAYE / 450 umbrella Contract Type: Interim About the Role: We are seeking a Senior Category Manager to provide expert procurement and commercial leadership for the Regeneration, Economy & Housing Development (REHD) division. You will manage a team of 4 procurement project staff and focus on construction-related procurement, major works contracts, and regeneration capital development projects. This role involves advising, persuading, and authoring procurement documents while ensuring compliance with legislative and regulatory requirements. Key Responsibilities: Provide procurement support to the Housing Regeneration and Delivery service, including strategy development and implementation. Oversee contract negotiations and management for major regeneration works and services. Lead the development of procurement project plans, ensuring adherence to budget constraints and critical start dates. Coordinate the production of tender documents, including terms and conditions, service specifications, and performance standards. Act as the primary contact for tender queries, managing the Procardis/Procontract/London Tenders portal. Ensure procurement compliance with Council Standing Orders, Public Procurement Legislation, and Sustainable Procurement Strategy. Manage risk initiatives to mitigate legal challenges and claims. Lead complex contract procurements, including evaluations, contract awards, and feedback to unsuccessful bidders. Defend procurement decisions if challenged, preparing documents for legal advisors and attending hearings as necessary. Promote cross-authority sourcing and consortium procurement arrangements. Monitor and adjust project plans to reflect changing priorities, ensuring all relevant parties are informed. Draft Cabinet reports and present progress updates to project teams, management, and Cabinet meetings. Ensure accurate record-keeping for audit purposes and maintain the Contracts Register. Provide support for Section 20 consultations and TUPE transfers as part of major works procurement. Negotiate price variations, contract extensions, and terminations as required. Act as a critical friend to ensure value for money and risk mitigation. Requirements: Extensive experience in Public Sector Procurement and Commercials, with knowledge of the Public Procurement Act 2023 and Public Contract Regulations 2015. Proven experience in Regeneration, Housing, Public Realm, Energy, or Corporate Property at a senior level. Knowledge of built environment contracts (e.g., JCT, NEC, PPC2000) and forms of contract such as Design and Build. Experience leading major and minor works procurement projects, achieving cost savings and sustainable benefits. Strong understanding of contractual principles, contract law, and public procurement regulations. Ability to analyse financial information, negotiate effectively, and produce innovative procurement solutions. Experience making presentations to management meetings, boards, and committees. Proficient in using IT-based systems for decision-making, e-procurement, and contract management (e.g., MS Office, Google Suite). Ability to work proactively, engage in corporate collaboration, and influence stakeholders. Strong interpersonal, communication, and negotiation skills. Relevant professional qualification (e.g., MCIPS) or equivalent experience. Willingness to work outside normal office hours, attend evening meetings, and visit construction sites as required. If this sounds suitable for you, or someone you know, please send an updated copy of your CV to Sean Cloherty at Elevate Projects so we can discuss further.

Customer Experience Executive Birmingham Hybrid Working About the Business We are a fast-growing consumer brand operating at the intersection of beauty, wellness and nutrition. With a highly engaged customer community and subscription-led model, delivering exceptional customer experiences is central to our continued success. As we scale, we are investing heavily in customer experience, AI-powered support and self-service capabilities. This is an exciting opportunity to join a business that is transforming how customers access support, combining innovative technology with a genuinely customer-first approach. The Opportunity We're looking for a Customer Experience Executive to help shape and optimise the customer journey across multiple touchpoints. This role will focus on creating and maintaining customer support content, improving self-service experiences, supporting AI-powered customer service tools and using customer insights to drive continuous improvement. Working closely with Customer Services, Marketing, Product, Brand and Technology teams, you'll play a key role in ensuring customers receive clear, accurate and engaging support while helping the business improve efficiency through automation and knowledge management. This is an excellent opportunity for someone who enjoys content creation, customer experience optimisation, data-driven decision making and emerging technologies such as AI. What You'll Be Doing Knowledge Base & Self-Service Create, maintain and optimise customer-facing help centre and knowledge base content Develop clear, engaging support articles aligned to the brand's tone of voice Ensure customer information remains accurate, relevant and easy to navigate Identify opportunities to improve self-service journeys and reduce customer effort Work closely with Customer Services teams to understand common customer queries and pain points Support initiatives aimed at increasing self-service adoption and reducing support volumes AI & Customer Support Automation Support the ongoing development and optimisation of AI-powered customer support tools Review automation performance and identify opportunities for improvement Help refine chatbot and conversational AI experiences Ensure AI knowledge sources remain accurate and up to date Contribute to the evolution of customer support automation and best practice Customer Insights & Continuous Improvement Analyse customer conversations, feedback and behavioural trends Monitor key customer experience metrics and identify improvement opportunities Produce regular reporting on self-service, automation and customer experience performance Use customer insights to recommend enhancements to customer journeys and support processes Projects & Business Change Support customer readiness for campaigns, product launches and business initiatives Ensure customer support content and communications are prepared ahead of launches Contribute to customer experience improvement projects across the business Help Customer Services teams adapt successfully to new products, services and processes Stakeholder Collaboration Partner with teams across Customer Services, Marketing, Product, Brand and Technology Share customer insights and recommendations with stakeholders Champion customer-first thinking across the organisation What Success Looks Like Within your first 12 months, you will have: Built and maintained a comprehensive customer knowledge base that supports customers, advisors and AI-powered support tools Improved customer self-service engagement and resolution rates Enhanced the quality and effectiveness of AI-driven customer support Established meaningful reporting and insight frameworks to measure CX performance Successfully supported new product launches and customer initiatives Become a trusted partner across the business for customer experience improvements About You We're looking for someone who is passionate about creating great customer experiences and enjoys solving problems through content, data and technology. You'll ideally have: Experience in Customer Experience, Customer Service Operations, Customer Success or a similar customer-focused role Excellent written communication and content creation skills Experience managing help centre, knowledge base or customer support content Strong organisational skills with excellent attention to detail The ability to manage multiple priorities and projects simultaneously Strong stakeholder management and communication skills A proactive, customer-first mindset Nice to Have Experience working with AI-powered customer support platforms or chatbot technologies Experience within eCommerce, subscription or direct-to-consumer environments Knowledge of customer journey mapping and self-service optimisation Experience supporting product launches or business change projects Familiarity with customer service platforms such as Gorgias, Zendesk or Intercom What's on Offer Hybrid working model Opportunity to shape customer experience strategy within a growing business Exposure to AI, automation and emerging customer support technologies Collaborative and fast-paced environment Excellent career development opportunities as the business continues to scale At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Mortgage Advisor - Overview: £30,000 Basic Salary. £50,000 - £60,000+ realistic year 1 OTE (more if you are a top performer). £60,000 - £80,000+ uncapped and realistic year 2 On Target Earings. All admin and sales progression is conducted for you, so you can simply focus on writing business! Potential hybrid option for 1 day per week working from home. Very robust and lucrative lead source. 5 day working week, including Saturdays with a day off in lieu. Suitable for qualified and experienced advisors only. Own vehicle and driving licence essential for this role. Are you seeking a Mortgage Advisor role that treats you like an adult and offers you flexibility to conduct your role? Are you fed up of being a number and spending your precious time in meetings, 1-2-1's and appraisals? Do you just want to crack on and write business? If so, read on, as this may be the opportunity for you! Our clients are an independent mortgage brokerage who are exceptionally busy at present and they are seeking a talented Mortgage Advisor to join their flourishing operation. They are flexible with regards to fitting the right candidate into the right role dynamic. Ultimately, the role can be put together on an individual and bespoke basis, commensurate with experience. Mortgage Advisor - Scope of Role: Our clients are a forward thinking operation who are seeking an experienced Mortgage Advisor to take advantage and maximise sales opportunities from a steadily increasing lead source. My clients pride themselves on sourcing the best mortgage and protection products for any circumstance and require their advisers to provide outstanding customer service at all times. The business is expanding and they are looking to offer the right mortgage professional an excellent opportunity to get into the lucrative career they have been looking for. The successful candidate will display outstanding customer service skills as well as being highly motivated, professional and a real "people person", with the ambition to be the very best they can be. Apply today for an exciting and challenging career with outstanding earning potential. Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents and Financial Services Professionals is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.

The Customer Relationship Manager plays a pivotal role in driving commercial performance and strengthening long-term customer partnerships. This role carries responsibility for ensuring seamless onboarding of new customers, maximising value across existing accounts, and delivering sustainable, profitable growth aligned to business objectives. Operating with a high level of drive and accountability, the Customer Relationship Manager is expected to think strategically while maintaining strong operational awareness. The role requires the ability to build and influence relationships at multiple levels within customer organisations, identify growth opportunities, and translate commercial insight into actionable account plans. Success in this position relies on a customer-centric mindset combined with strong analytical capability, confident negotiation skills, and resilience. The Customer Relationship Manager will proactively manage performance, minimise risk, and consistently deliver commercially sound solutions that strengthen both customer outcomes and company profitability. Key Responsibilities Customer Onboarding & System Setup Lead the onboarding of all new customers, ensuring a seamless and professional implementation process. Complete all required account setup within Key2 accurately and efficiently. Record all customer interactions, agreements, forecasts, and activity within the CRM system to maintain full pipeline visibility. Work cross-functionally with Operations, Finance, Remarketing, and Sales Support to ensure service readiness and operational excellence. Account Development & Growth Strategy Develop and execute strategic account plans to drive sustainable revenue growth across existing customers. Build strong relationships at multiple levels within client organisations, identifying key stakeholders and decision-makers. Identify, create, and convert upselling and cross-selling opportunities. Develop and present tailored fleet and rental solutions that address operational and commercial customer needs. Build, manage, and maintain a forward-looking and accurate sales forecast pipeline. Commercial & Financial Management Prepare, present, and negotiate commercially sound and profitable proposals. Apply strong numerical and analytical skills to evaluate performance, utilisation, and commercial opportunities. Proactive utilisation reviews and strategic contract management. Maintain strong commercial and operational awareness to ensure proposals are deliverable and aligned to service capability. Deliver against agreed revenue, margin, retention, and growth targets. Relationship & Performance Management Act as the primary point of contact and trusted advisor for assigned accounts. Conduct regular performance reviews and strategic meetings with customers. Proactively communicate opportunities, risks, and performance insights internally and externally. Manage objections effectively and demonstrate resilience in competitive or challenging situations. Maintain high standards of time management to balance customer engagement, reporting, forecasting, and internal collaboration. If your application is successful, you will be contact shortly. The job title and description in this advertisement may differ from the client's official job description/contract .We appreciate your interest in this role. E-Personnel Recruitment aims to acknowledge all applications, but due to the high volume of CVs we receive, this may not always be feasible. You can apply with the utmost confidence to E-Personnel Recruitment directly, experts in both Permanent and Temporary Recruitment, and a proud member of the Recruitment & Employment Confederation (REC), the professional body for the recruitment industry.

The Role: National Account Manager Salary: £45-£50k base plus company bonus Location: Coventry Status: Hybrid Role About the Role We re looking for an experienced and proactive Account Manager to join a growing team and play a key role in developing long-term client relationships. In this role, you ll act as a trusted advisor to your portfolio of clients, delivering an exceptional customer experience while identifying opportunities to support growth and strengthen partnerships. You ll work closely with teams across the business to ensure clients receive outstanding service, innovative solutions, and measurable results. This is an excellent opportunity for someone who enjoys building relationships, taking ownership, and making a genuine impact within a values-driven business. What You ll Be Doing Manage proactive communication and account activity across your client portfolio Build strong, long-term relationships with key client stakeholders Resolve high-impact or escalated client issues with urgency, professionalism, and empathy Work collaboratively with Design, Supply Chain, and Operations teams to deliver excellent client outcomes Identify opportunities for upselling, cross-selling, and referrals within existing accounts Lead structured client review meetings and provide valuable performance insights Monitor account performance, market trends, and client developments to support future growth Contribute to continuous improvement initiatives focused on enhancing the client experience What We re Looking For We re looking for someone who can take ownership, tenacious, driven, relationship-led, commercially aware, and passionate about delivering exceptional service. Ideal Candidate Profile: A proven track record within an Account Management or client-facing role Strong relationship-building and communication skills The ability to engage confidently with stakeholders at all levels A proactive and solutions-focused approach Commercial awareness with the ability to balance client needs and business objectives High levels of organisation, ownership, and professionalism A growth mindset with the ambition to continuously develop and improve Someone who can demonstrate stability within their employment. Why consider this role? As a family business seeking to grow by 30% year on year values are at the heart of everything they do: They Make It Happen Inherent Integrity Legendary Service Learning to Work Smarter You ll be joining a supportive, ambitious, and collaborative team environment where your contribution genuinely matters. This is a fantastic opportunity to develop your career within a business that values people, innovation, and long-term success.

We re Aioi R&D Lab - an AI tech hub in one of the fastest-growing insurance companies. We research and develop AI systems that catapult insurance from a slow-moving, traditional past into a data-driven, technology-lead and society-defining future. We re looking for dynamic, driven professionals like you to help evolve our business in new directions. You ll need first-class credentials and a proactive attitude to help us drive the change the underpins our mission. As a Senior Software Engineer 2 you will be a core contributor to delivering our products and solutions, with the opportunity to lead projects end-to-end. You'll set the bar for engineering excellence, mentor those around you, and step into line management as the team grows. If you d like to be part of our brighter future, and share in our success, we d love to hear from you. Responsibilities Key contributor to the development, testing and maintenance of Lab projects, products and initiatives. Deliver robust, maintainable and operationally viable software and infrastructure, typically using our core stack: React, Typescript, Material UI, Node.js, Python, PostgreSQL, Docker, Kubernetes, Helm, AWS Work with internal colleagues (ML Engineers, ML Scientists, Product Managers etc) and external project partners to understand technical requirements, constraints and delivery priorities. Use code review, pair programming, mentoring and other methods to support other engineers and champion best practices. Troubleshoot technical, data and integration issues arising during development and deployment. Drive the development and improvement of internal tooling, engineering standards, reusable frameworks and deployment practices across the Lab. Communicate technical trade-offs, risks and progress clearly to both technical and non-technical stakeholders. Take on a Technical Lead role when necessary, leading a team of engineers to deliver excellent results within agreed timescales. Take on Line Manager duties when necessary, with regular syncs to provide advice, mentoring, pastoral care and continuous feedback, with an annual performance review cycle. Knowledge, Experience and Qualifications Essential Extensive commercial software experience. Degree in Computer Science, Mathematics, Statistics, Physics, Engineering or another relevant STEM discipline, or equivalent practical experience. Familiarity with our core stack, with strong experience in at least 2 components: Python, Typescript, Relational databases, APIs, Docker, Kubernetes, Kubeflow, AWS. Strong core software engineering and DevOps skills, including CI/CD, Version control, containerisation and cloud deployment. Knowledgeable on engineering best practices and comfortable with producing clean, maintainable, well-tested code. Comfortable with code review and giving clear, actionable, constructive feedback to others. Highly effective when working in a remote-first, iterative agile environment. Experience working across the lifecycle from experimentation and prototyping through to integration and operationalisation. Ability to work effectively in technically complex and ambiguous environments involving multiple stakeholders. Strong communication skills, including the ability to explain technical issues and trade-offs clearly to non-specialists. Desirable Experience architecting and designing complex distributed software systems for cloud environments. Experience developing and deploying machine learning, AI or data-driven systems in production or near-production settings. Technical Lead and/or Line Manager experience. Why Join Us? We're committed to your growth, providing the support to excel in your current role whilst offering opportunities to step into new challenges and drive your career forward. We realise that we need to be a good fit for you above all else so here s what you can enjoy about AND-E: Recognised as the Best Large Insurance Employer: We are proud to have been named the Best Large Insurance Employer for 2023 at the prestigious British Insurance Awards. Unmatched Work-Life Balance. Competitive Salaries and Benefits Package: We offer competitive salaries that recognise your skills and expertise. We champion choice, flexibility, and balance in both work and home life. Our commitment to diversity, equity, and inclusion ensures everyone feels valued and supported including embracing neurodiversity and providing the tools needed to thrive. Our community s unwritten rule is to be as flexible as we can be. We understand life happens, and on We like to think our benefits package is one of the best, focusing on colleagues health, wealth, and lifestyle. We offer: Up to 28 Days annual leave with the option to buy/sell up to 5 days holiday Healix Private Medical Insurance Options 3 x Annual Salary Life Assurance Health and Well-being Support: Including money back on health expenses (optician, dental, physio), free flu jab voucher, 24/7 virtual GP service, employee assistance programme, and enhanced family-friendly policies (e.g. £200 baby bonus). Financial and Lifestyle Benefits: Offers £250 towards driving lessons , interest-free season ticket loan , cycle scheme with discounts, Wagestream for financial flexibility , and pension advisory services for retirement planning. Subject to company performance and completion of probation Aioi Nissay Dowa Europe is committed to promoting equal opportunities in employment. Employees and job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics) At AND-E, equal opportunity is more than a policy it s a promise. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic. Reasonable adjustments: If you require any adjustments to support you during our recruitment process, please let us know. We re committed to making the process accessible and are happy to help.

Senior Customer Service Advisor Location: Southampton Salary: 31,000 per annum + Bonus Working Pattern: Hybrid (once fully trained) Hours: Monday to Saturday, 5 days per week 8:00am-4.30pm or 9:00am-5:30pm (Saturdays 8am - 4pm and working from home once trained) Saturdays worked on a 1-in-2 rota, with a lieu day during the week About the Company Our client is an established, values-driven organisation that genuinely invests in its people. With a strong commitment to delivering 100% customer satisfaction, they are seeking a Senior Customer Service Advisor to join their growing team. This role is ideal for a customer-focused professional with experience in training, coaching, and supporting colleagues in a contact centre or customer service environment. Key Responsibilities Liaise with customers via telephone and webchat, responding to enquiries professionally and efficiently Book appointments and manage customer schedules Obtain and evaluate relevant information to resolve product and service enquiries Provide accurate pricing and service information Support administrative tasks, including managing returned mail and updating customer records Assist the marketing team by contacting existing customers with promotional offers Promote and offer the full range of appointments and services Conduct customer follow-up calls following purchases or non-purchase interactions Support, mentor, and coach new and existing colleagues through structured training Contribute to the efficiency of call centre systems, including call routing and handling Assist with coaching the team to achieve departmental targets Act as a role model and provide support to the departmental management team Serve as the first point of escalation for customer concerns and complaints, ensuring resolution in line with business procedures Proactively monitor colleague calls on a monthly basis and produce performance, issues, and training needs reports for senior management Skills and Experience Required Excellent verbal and written communication skills Strong active listening capability Proven problem-solving and analytical skills High attention to detail and accuracy Self-motivated with the ability to lead by example Strong customer-focused approach Adaptable, with the ability to work on own initiative Ability to work under pressure and consistently meet targets Demonstrable teamwork and leadership skills Previous experience in training and coaching colleagues Confident IT and system literacy If this role is of interest to you and you have the necessary skills and experience, please don't hesitate to APPLY. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Property Lister On target earnings of £60,000 to £100,000. This is a tried and tested self-employed business model. The Directors currently also operate in a highly successful high street Estate Agency so they have experience in building a business. You will effectively be your own boss with full support so, you can work the hours and days you want. We are looking for experienced Estate Agents and Letting Agents with 2 years+ minimum experience who are capable of valuing and listing. Property Lister What's included: Market leading Street CRM. Branch page on high street Estate Agency website. Access to standard listings on Rightmove and Zoopla. Head office support / enquiry call handling. Discounted rates with a number of proptech suppliers. Property Management handled by an award winning team. Pay as you go sales progression (optional). Full training, mentoring and support services provided by the Directors with initial business and marketing planning meeting. Bi weekly zoom calls with the Directors plus other franchisees. Access to Rightmove s training platform to get a qualification for entry to The National Association of Estate Agents or Association of Residential Letting Agents. Do you want to be in charge of your own destiny along with your own salary working as a self-employed Estate Agent or Letting Agent? Have you always wanted to be involved in having a key share in your own Estate Agency? Property Lister Residential Sales - You will receive 70% commission paid on completion. Financial Services and Conveyancing - You will receive 70% commission paid on completion (if you they use their suggested providers). Residential Lettings - You will receive 70% commission paid on move in of the tenant subject to a tenancy set up fee £300 plus VAT. Property Management - You will receive 70% commission subject to a monthly management fee of 5% plus VAT (minimum fee £65 plus VAT) so basically anything you charge as a tenant fee over £300 you get to keep and any % above 5% on the monthly management fee is yours and it s a way for someone without the expertise or desire to do Lettings to build a management portfolio and so get a monthly income as well as a valuable asset without having to do the technical stuff. You keep ownership of your Lettings portfolio so you are building a business that you can sell. The Directors will have first refusal to buy this at a pre agreed rate. Property Management is done for you in house at Head Office. You will pay a monthly license fee £295 plus VAT. If in a calendar year your bank £100,000 (on sales bankings only) your commission will increase to 90% for the rest of that year. Property Lister You will be provided with all the tools of the trade for lead generation to include using artificial intelligence, CRM and social media training. You will need to be prepared to door knock both 'on market and 'off market properties to build your profile and be open to filming advertising videos, so as to promote to your core local market. Full support for you to grow your business and you will be shown how to send reminders and also use Facebook to your benefit. You will get heavily involved in marketing in your core postcode area on an ongoing basis. Property Lister On target earnings of £60,000 to £100,000. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.

Sirat Support Officer Location: Moorgate, London Salary: Up to 45,000 per annum Job Type: Permanent, Full-Time Working Pattern: Office-based, 5 days per week About the Role We are seeking a motivated and detail-oriented Sirat Support Officer to join a growing Islamic Banking team based in London. This is an excellent opportunity for an individual with 2-3 years of experience in Islamic Banking who is looking to develop their career within a UK-regulated banking environment. Working closely with the Head of Islamic Banking, you will play a key role in supporting Islamic banking products, governance, stakeholder management, and strategic initiatives. The successful candidate will gain exposure to senior stakeholders and benefit from ongoing training and professional development opportunities. Key Responsibilities Stakeholder Management & Coordination Act as a key liaison between Islamic Banking and internal departments including Relationship Management, Credit Risk, Operations, IT, Product Development, Finance, Treasury, and Compliance. Support cross-functional projects and initiatives to ensure products, processes, and controls align with Islamic banking principles and business objectives. Collaborate with group-level Islamic Banking teams to ensure adherence to established frameworks and policies. Sharia & External Engagement Support engagement with Sharia advisors and scholars on Islamic banking matters. Prepare briefing papers, reports, issue notes, and supporting documentation for reviews, discussions, and approvals. Governance & Compliance Assist with governance reviews, audits, and compliance activities relating to Islamic Banking operations. Maintain governance records, approval logs, implementation trackers, and audit trails. Support the embedding of regulatory and compliance requirements across Islamic banking products and services. Business Support & Strategy Assist in the execution of Islamic Banking strategies and business plans. Support management reporting, business planning, performance monitoring, and strategic initiatives. Contribute to the successful delivery of key projects and business objectives. Candidate Requirements Essential Degree in Islamic Finance, Banking, Finance, Economics, or a related discipline. Minimum 2-3 years' experience within Islamic Banking, Islamic Finance, Sharia support, product structuring, or Islamic operations. Strong understanding of Islamic finance principles, contracts, and banking structures. Practical knowledge of Islamic banking operations within a UK-regulated environment. Excellent communication, organisational, and stakeholder management skills. Desirable Professional Islamic Finance qualification such as CISI IFQ or equivalent. Experience supporting governance, compliance, or regulatory initiatives within a banking environment. What's on Offer? Salary up to 45,000. Opportunity to work closely with senior leadership within Islamic Banking. Exposure to strategic projects and product development initiatives. Ongoing training and professional development. A collaborative and supportive working environment within a well-established banking organisation. If you have a passion for Islamic Banking and are looking to take the next step in your career, we would love to hear from you.

Property Lister On target earnings of £60,000 to £100,000. This is a tried and tested self-employed business model. The Directors currently also operate in a highly successful high street Estate Agency so they have experience in building a business. You will effectively be your own boss with full support so, you can work the hours and days you want. We are looking for experienced Estate Agents and Letting Agents with 2 years+ minimum experience who are capable of valuing and listing. Property Lister What's included: Market leading Street CRM. Branch page on high street Estate Agency website. Access to standard listings on Rightmove and Zoopla. Head office support / enquiry call handling. Discounted rates with a number of proptech suppliers. Property Management handled by an award winning team. Pay as you go sales progression (optional). Full training, mentoring and support services provided by the Directors with initial business and marketing planning meeting. Bi weekly zoom calls with the Directors plus other franchisees. Access to Rightmove s training platform to get a qualification for entry to The National Association of Estate Agents or Association of Residential Letting Agents. Do you want to be in charge of your own destiny along with your own salary working as a self-employed Estate Agent or Letting Agent? Have you always wanted to be involved in having a key share in your own Estate Agency? Property Lister Residential Sales - You will receive 70% commission paid on completion. Financial Services and Conveyancing - You will receive 70% commission paid on completion (if you they use their suggested providers). Residential Lettings - You will receive 70% commission paid on move in of the tenant subject to a tenancy set up fee £300 plus VAT. Property Management - You will receive 70% commission subject to a monthly management fee of 5% plus VAT (minimum fee £65 plus VAT) so basically anything you charge as a tenant fee over £300 you get to keep and any % above 5% on the monthly management fee is yours and it s a way for someone without the expertise or desire to do Lettings to build a management portfolio and so get a monthly income as well as a valuable asset without having to do the technical stuff. You keep ownership of your Lettings portfolio so you are building a business that you can sell. The Directors will have first refusal to buy this at a pre agreed rate. Property Management is done for you in house at Head Office. You will pay a monthly license fee £295 plus VAT. If in a calendar year your bank £100,000 (on sales bankings only) your commission will increase to 90% for the rest of that year. Property Lister You will be provided with all the tools of the trade for lead generation to include using artificial intelligence, CRM and social media training. You will need to be prepared to door knock both 'on market and 'off market properties to build your profile and be open to filming advertising videos, so as to promote to your core local market. Full support for you to grow your business and you will be shown how to send reminders and also use Facebook to your benefit. You will get heavily involved in marketing in your core postcode area on an ongoing basis. Property Lister On target earnings of £60,000 to £100,000. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.

Annual salary: up to £36,137.50 Application Support Analyst Location: Hybrid Contract: Permanent, Full Time, 40 hours per week Salary: £36,137.50 per annum plus Mears benefits package Mears Group is one of the UK's leading housing and care providers, delivering services that make a positive difference to the communities we serve. We are committed to investing in our people, providing opportunities for development and creating an inclusive environment where everyone can thrive. About the Role: We are looking for an Application Support Analyst to join our IT team and play a key role in supporting and maintaining the systems, applications and databases used across the Group. This is an excellent opportunity for someone with strong SQL and application support experience who enjoys troubleshooting technical issues, improving system performance and delivering excellent customer service. In this role, you will work closely with colleagues across the business to investigate incidents, resolve application issues and support the ongoing development and optimisation of critical business systems. You will help ensure systems perform effectively, data quality is maintained and users receive a high standard of support. Duties: Support and maintain business systems, applications and databases, ensuring they operate effectively and meet business needs. Monitor, prioritise and escalate tickets through ServiceNow in line with SLAs and security requirements. Investigate incidents and system errors, working with users to identify and implement solutions. Apply data fixes and support process improvements to resolve application issues. Configure application settings to meet business requirements. Monitor system performance and error logs to identify issues and improvement opportunities. Contribute to improving data quality, system performance and operational efficiency. Record enhancements and feedback to support continuous improvement. Collaborate with colleagues to deliver high-quality technical and customer support. Key Criteria: Strong knowledge and experience of database tools including SQL and SSMS Experience within an application support, helpdesk or customer service environment Excellent communication and presentation skills Strong analytical and problem-solving abilities Proficiency in Microsoft Office applications Preferred but not essential: GCSE qualification in IT, Computer Science or equivalent Excellent communication and presentation skills Strong analytical and problem-solving abilities Proficiency in Microsoft Office applications Benefits: Family friendly policy to include enhanced maternity/paternity leave and much more. Generous Pension Scheme Sick Pay Refer a friend scheme (total award £1000) Share saver scheme Eye test vouchers Employee Assistance Programme (Access to Free counselling service) Wellbeing service (Access to trained mental health & wellbeing advisors) Mears Annual Family Fun Day for you and your family to places like Blair Drummond Safari Park, M&Ds Theme park, fully paid for including lunch Mears Rewards - A performance recognition platform whereby you can be rewarded in high street vouchers Volunteering Leave - Mears supports employees to undertake volunteering in the community, in support of our social value commitment Excellent training and development opportunities and 25 days holiday entitlement along with bank holidays. All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we willrequirefrom you the relevant identification, including Proof of Address, References, a validpassportand proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact: Grace Harris url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Income Assistant Based in West London Temporary on going contract 24.56per hour Umbrella Job Purpose: To deliver an efficient and robust administrative function to the Rent Income Team within the General Needs Service and provide residential and non-residential rent collection services to all council tenants. To deliver services for residents including face-to-face, telephone, email and virtual communication while ensuring pace, confidentiality and empathy are provided. To collaborate with the Rent Income Officers, Area Tenancy Managers, Welfare Advisors and Income and Financial Inclusion Management Team to provide the best service possible for our residents. To ensure that council policies, performance standards and customer satisfaction requirements are met. Experience: At least a year's experience of working in a social housing environment in a similar or related role and in a management position. Knowledge of building / works contract specifications Ability to work with minimum supervision, show initiative and make sound decisions. Experience of specifying and developing management and performance reports to improve team performance. A good knowledge of residential leases and freehold transfers.

Housing Learning and Improvement Network Location: Bristol office (Redfield) 3 days a week, with opportunities for home working, with occasional travel as required Salary: From £38,000 PA (depending on experience) Vacancy Type: Full time (35 hours) The Senior Research and Insight Officer supports the delivery of consultancy, research, and advisory projects across housing, health, and social care. Working closely with the Assistant Director: Commercial & Partnerships, the role undertakes research and analysis, coordinates stakeholder engagement, and contributes to high-quality reports, recommendations, and project outputs. Role Purpose This is an opportunity to help shape the future of housing, health and care services across the UK. The Housing LIN's work influences national policy and supports local authorities and housing providers to create homes and communities where people can live independently, thrive and receive the support they may need. The successful postholder will play a key role in Housing LIN s highly-valued consultancy and research team, supporting the delivery of housing, health, care and policy-related projects. In particular, age-friendly housing and specialist/supported homes for older people, long term supported housing for adults with care/support needs and transitional supported housing. The role involves delivery of consultancy and advisory commissions combining project coordination, research, stakeholder engagement, and report writing to support the Housing LIN s consultancy team. Person Specification Essential: 3-5 years working in the housing, health and/or social care sector Experience or knowledge of local government processes Experience or knowledge of specialist/older persons and supported housing sectors Experience working in strategy development, implementing service transformation and/or improvement Excellent research skills, including qualitative and quantitative research Experience of organising and confidently facilitating workshops, focus groups, consultation sessions, or stakeholder engagement activity Experience of carrying out literature or evidence reviews Ability to communicate complex research and information clearly to a range of audiences Strong organisational and project coordination skills, with the ability to manage competing priorities and deadlines Excellent written communication skills, including experience of producing reports and briefing papers Ability to work on own initiative and work with others to meet objectives and deadlines on several projects Desirable: An appropriate qualification to the role Experience of supporting or preparing tenders, proposals, expressions of interest or funding bids Experience of consultancy or advisory work Experience engaging with people with lived experience or using participatory approaches to engagement Familiarity with housing, health and care partnerships, including the role of housing providers, local authorities, health bodies, care providers and voluntary sector organisations A good understanding of quantitative research methods including proficiency in Excel and/or Power BI Experience of working in a small organisation Benefits We want our team to feel supported, valued and able to do their best work. Our benefits are designed to promote wellbeing, reward contribution and support a healthy balance between work and life. Competitive Salary & Profit-Share Pension scheme Professional development fund Cycle to work scheme 25 days annual leave + bank holidays Flexible working options Family-friendly policies To Apply If you feel you are a suitable candidate and would like to work for Housing LIN, please click apply to access the application form and full application instructions, including the email address to which your completed application should be sent. Closing date: 5pm on 16th August 2026