Full time : Sales Apprenticeship Hourly rate: £11.55 Address: EE Contact centre, Stanford House Birchwood WA3 7TH Start your future with EE - Where your voice could be the start of something big - What's in it for you A great starting salary of £22,527 rising to £26,116 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months). Huge discounts off your Mobile and Broadband packages, starting at £10 a month. Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions. Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want. Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Aug 10, 2026
Full time
Full time : Sales Apprenticeship Hourly rate: £11.55 Address: EE Contact centre, Stanford House Birchwood WA3 7TH Start your future with EE - Where your voice could be the start of something big - What's in it for you A great starting salary of £22,527 rising to £26,116 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months). Huge discounts off your Mobile and Broadband packages, starting at £10 a month. Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions. Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want. Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Excellent New Opportunity - Accountant Role in a growing accounts practice Do you want more autonomy, variety and support from your current role? Do you value a forward-thinking, progressive firm where your development is genuinely prioritised? Do you want to qualify with a firm that'll reward your hard work? Overview A well established firm of Chartered Accountants near Portsmouth is on the lookout for a new Accountant to join the team. They're a fantastic team that prides themselves on delivering exceptional client service. Working locally and close to home, you'll be given the chance to really make an impact into the success of the organisation. This role is Full-Time Monday to Friday but flexible hours and hybrid working may be considered for the right individual. Salary depends on experience and qualifications. Duties Working closely with managers and partners to support client delivery and deadlines Preparing year-end accounts for limited companies, partnerships, and sole traders Drafting corporation tax computations and returns Preparing management accounts, often with commentary and analysis Assisting with VAT returns and dealing with VAT queries from clients Reviewing work prepared by junior team members and providing feedback Supporting clients with bookkeeping queries, using cloud software (e.g. Xero, QuickBooks) Identifying opportunities to add value for clients (e.g. advisory, software training) Keeping up to date with relevant changes in tax and accounting regulations What we're looking for A successful candidate for this role would have circa 3+ years experience in UK accountancy practice and be able to commute regularly to Portsmouth. . This advertisement will only be taken down if the role is filled - if you're seeing this, you still have a chance, so be quick. Apply today to be considered immediately! If you're seeing this advert, the position is still open - but likely not for long! Not quite the right role for you? We're here to help find something that is ! INDACC
Aug 10, 2026
Full time
Excellent New Opportunity - Accountant Role in a growing accounts practice Do you want more autonomy, variety and support from your current role? Do you value a forward-thinking, progressive firm where your development is genuinely prioritised? Do you want to qualify with a firm that'll reward your hard work? Overview A well established firm of Chartered Accountants near Portsmouth is on the lookout for a new Accountant to join the team. They're a fantastic team that prides themselves on delivering exceptional client service. Working locally and close to home, you'll be given the chance to really make an impact into the success of the organisation. This role is Full-Time Monday to Friday but flexible hours and hybrid working may be considered for the right individual. Salary depends on experience and qualifications. Duties Working closely with managers and partners to support client delivery and deadlines Preparing year-end accounts for limited companies, partnerships, and sole traders Drafting corporation tax computations and returns Preparing management accounts, often with commentary and analysis Assisting with VAT returns and dealing with VAT queries from clients Reviewing work prepared by junior team members and providing feedback Supporting clients with bookkeeping queries, using cloud software (e.g. Xero, QuickBooks) Identifying opportunities to add value for clients (e.g. advisory, software training) Keeping up to date with relevant changes in tax and accounting regulations What we're looking for A successful candidate for this role would have circa 3+ years experience in UK accountancy practice and be able to commute regularly to Portsmouth. . This advertisement will only be taken down if the role is filled - if you're seeing this, you still have a chance, so be quick. Apply today to be considered immediately! If you're seeing this advert, the position is still open - but likely not for long! Not quite the right role for you? We're here to help find something that is ! INDACC
Are you experienced within the Travel Industry and knowledgeable of all things flight / GDS? Do you have a strong understanding of Travelport, amongst other CRS systems? We have the role for you! We are working with a well-established Corporate / Leisure Travel association, who are looking for a GDS whizz, to join the team within a Support Specialist position in London. This position provides all levels of GDS and technical product support to the companies advisors and internal departments, requiring assistance to resolve issues that could affect multiple points of the support structure. The role: Support queries raised to the GDS Help Desk (Service desk) Assist with GDS related questions (Formats, workflow, processes and configurations) Manage all new advisors onboarding and offboarding (Agency implementations) Set up new corporate clients (create profiles-Sabre/Client Base/Umbrella Faces) Support Implementation of new client OBTs/BTA cards Create bespoke solutions (processes/scripts) as required by the business to support internal or Advisor needs. Support new product developments and rollouts that encroach on the GDS. GDS Software installation & support Support GDS Hotel rate code loading and ongoing maintenance Set up / troubleshoot bespoke itinerary configurations (TripCase / Navitas Itin-X) Manage/Support all processes that flow into/out of the GDS (this includes Advisor processes front end, through to our back-offices (Dolphin/Agresso Net Suite) Identify and share changes and updates related to the GDS with operational leaders. Set up / Support Sabre Red apps and scripts. Set up / Support Galileo Navitas products. Scriptwriting (Smart buttons-Travelport, Workflows-Sabre, Smartflows-Amadeus Support Compleat (mid-office) updates where required. Support GDS audits as and when required. Support questions and troubleshoot for all GDS & GDS Tools Evaluate and escalate where training needs are identified (Advisors). Evaluate and escalate issues to IT and other operational teams where necessary. Keep up to date with all changes to procedures/processes within the Travel Technologies team and other operational teams. Ensure that all internal process documents are kept up to date. Identify and share improvements suggestions to processes and procedures within the operations team / wider UK teams to enhance advisor and internal team processes. The person: Advanced knowledge of the travel industry is essential. 3 -5 years' experience (fully proficient) working with Travelport (back end) Travelport script knowledge essential - Smart Buttons preferably Thrives in a fast-paced environment and can easily adapt to the rapidly changing priorities of the business. Ability to move projects and share updates in a timely manner with the project owner. Ability to manage multiple projects/tasks simultaneously and prioritize own workload. Excellent oral and written communication skills are essential. Must have exceptional customer service skills. Flexibility to support the needs of the business. The package: A salary of circa 40,000 (depending on experience) Hybrid working (Lovely West End offices) - fully remote also considered for the right candidate Statutory Pension Scheme Annual Leave Entitlement: 25 days plus 8 public holidays Medicash Level 2 BUPA Dental Level 1 Discretionary Bonus of 5% Life Insurance 2 x Annual salary Health Assured EAP Interested? Please click APPLY or contact (url removed)
Aug 10, 2026
Full time
Are you experienced within the Travel Industry and knowledgeable of all things flight / GDS? Do you have a strong understanding of Travelport, amongst other CRS systems? We have the role for you! We are working with a well-established Corporate / Leisure Travel association, who are looking for a GDS whizz, to join the team within a Support Specialist position in London. This position provides all levels of GDS and technical product support to the companies advisors and internal departments, requiring assistance to resolve issues that could affect multiple points of the support structure. The role: Support queries raised to the GDS Help Desk (Service desk) Assist with GDS related questions (Formats, workflow, processes and configurations) Manage all new advisors onboarding and offboarding (Agency implementations) Set up new corporate clients (create profiles-Sabre/Client Base/Umbrella Faces) Support Implementation of new client OBTs/BTA cards Create bespoke solutions (processes/scripts) as required by the business to support internal or Advisor needs. Support new product developments and rollouts that encroach on the GDS. GDS Software installation & support Support GDS Hotel rate code loading and ongoing maintenance Set up / troubleshoot bespoke itinerary configurations (TripCase / Navitas Itin-X) Manage/Support all processes that flow into/out of the GDS (this includes Advisor processes front end, through to our back-offices (Dolphin/Agresso Net Suite) Identify and share changes and updates related to the GDS with operational leaders. Set up / Support Sabre Red apps and scripts. Set up / Support Galileo Navitas products. Scriptwriting (Smart buttons-Travelport, Workflows-Sabre, Smartflows-Amadeus Support Compleat (mid-office) updates where required. Support GDS audits as and when required. Support questions and troubleshoot for all GDS & GDS Tools Evaluate and escalate where training needs are identified (Advisors). Evaluate and escalate issues to IT and other operational teams where necessary. Keep up to date with all changes to procedures/processes within the Travel Technologies team and other operational teams. Ensure that all internal process documents are kept up to date. Identify and share improvements suggestions to processes and procedures within the operations team / wider UK teams to enhance advisor and internal team processes. The person: Advanced knowledge of the travel industry is essential. 3 -5 years' experience (fully proficient) working with Travelport (back end) Travelport script knowledge essential - Smart Buttons preferably Thrives in a fast-paced environment and can easily adapt to the rapidly changing priorities of the business. Ability to move projects and share updates in a timely manner with the project owner. Ability to manage multiple projects/tasks simultaneously and prioritize own workload. Excellent oral and written communication skills are essential. Must have exceptional customer service skills. Flexibility to support the needs of the business. The package: A salary of circa 40,000 (depending on experience) Hybrid working (Lovely West End offices) - fully remote also considered for the right candidate Statutory Pension Scheme Annual Leave Entitlement: 25 days plus 8 public holidays Medicash Level 2 BUPA Dental Level 1 Discretionary Bonus of 5% Life Insurance 2 x Annual salary Health Assured EAP Interested? Please click APPLY or contact (url removed)
Business Development Lead| Remote | Permanent | £65,000 - £80,000 + Commission + Benefits Salary: £65,000 - £80,000 + Commission + Benefits Benefits: Performance-based commission structure, 27 days annual leave plus bank holidays, annual salary reviews, employer pension contribution, flexible home-based working and additional company benefits. Location: UK (Home-based with UK-wide travel and occasional overseas travel to European HQ) The Client: Our client is a specialist software and consultancy business with an established reputation for delivering Project Portfolio Management (PPM) solutions and advisory services to enterprise organisations. For over 16 years, they have built a strong reputation within their niche, working with blue chip clients on complex and business-critical initiatives. With a solid base of long-term customers and an ambitious growth strategy, they are now expanding into new sectors and increasing the adoption of their software solutions alongside their consulting services. The organisation is particularly well-established within the defence sector and is increasingly growing its presence across local and regional government, professional services and energy markets. Their customers range from mid-sized organisations with 200 employees through to major enterprises with workforces exceeding 10,000 employees. Initial engagements are often with PMO and project leadership teams, helping build business cases for senior business stakeholders and Heads of Projects. The Candidate: We are seeking an experienced and commercially driven Business Development professional who thrives in a consultative, solution-led sales environment. You will have experience selling enterprise software, IT solutions, consulting services or a combination of all three, and will be comfortable engaging with stakeholders ranging from PMOs and technical specialists through to senior executives and decision-makers. The ideal candidate will possess a strong understanding of consultative selling techniques and be able to challenge customer thinking, uncover business problems and position solutions that deliver measurable value. You will be highly motivated by developing new business opportunities while also identifying strategic cross-sell and upsell opportunities within existing customer accounts. You will be equally comfortable building relationships, managing lengthy sales cycles, preparing commercial proposals and maintaining a healthy pipeline of opportunities. A background in project management software, enterprise software, Microsoft technologies, consultancy services or solution sales would be highly advantageous. The Job: This is a senior Business Development role combining new business acquisition with strategic account growth. The successful candidate will inherit a portfolio of existing customer accounts, providing opportunities for account development, upselling and cross-selling, while also being responsible for driving new logo acquisition and Annual Recurring Revenue (ARR) growth. You will work closely with enterprise customers across a variety of sectors, identifying business challenges and demonstrating how the organisation's software solutions and consultancy services can help address them. Opportunities are generated through a combination of existing customer relationships, inbound enquiries, industry conferences and events, outbound marketing campaigns and targeted prospecting activities. The role requires a highly consultative approach, focusing on understanding customer objectives, developing business cases and building long-term trusted relationships. You will manage opportunities through the full sales life cycle, from initial engagement through to contract negotiation and close, while maintaining accurate forecasts and CRM records. During your first 6-12 months, your key focus will be building a strong pipeline of opportunities and successfully securing new logo business and ARR growth. Whilst the UK team has input into commercial direction, the broader product and strategic roadmap is driven by the organisation's European headquarters, requiring the successful candidate to balance local market requirements with wider business objectives. The position is predominantly focused on hands-on business development and account management activities, supported by an experienced UK team providing both sales and pre-sales support. Key Requirements: Proven experience selling enterprise software, IT solutions or consulting services. Demonstrable success in winning new business and generating recurring revenue. Experience developing and executing upsell and cross-sell strategies. Strong consultative sales approach, including experience applying Challenger Sales principles. Experience managing complex sales cycles involving multiple stakeholders. Strong relationship-building skills with the ability to influence senior decision-makers. Experience creating commercial proposals, business cases and customer presentations. Strong pipeline management, forecasting and CRM experience. Excellent communication, negotiation and presentation skills. Self-motivated and comfortable working in a home-based environment. Full UK driving licence and willingness to travel across the UK as required. Desirable Experience: Strategic account planning experience. Understanding of Project Portfolio Management (PPM) solutions or project management environments. Knowledge of Microsoft Project and Portfolio Management technologies. Understanding of market trends, competitive positioning and commercial strategy. Experience working within a consultancy, Microsoft Partner or enterprise software environment. What's on Offer: Opportunity to join a respected specialist organisation entering an exciting growth phase. A consultative sales environment focused on quality relationships rather than transactional selling. Support from an experienced UK-based sales, consulting and pre-sales team. Exposure to enterprise customers across defence, government, professional services and energy sectors. The chance to influence growth within a niche market-leading business with a strong reputation and loyal customer base. Flexible home-based working with occasional customer travel and the opportunity to visit the European headquarters 1-2 times per year. To apply for Business Development Lead permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Aug 10, 2026
Full time
Business Development Lead| Remote | Permanent | £65,000 - £80,000 + Commission + Benefits Salary: £65,000 - £80,000 + Commission + Benefits Benefits: Performance-based commission structure, 27 days annual leave plus bank holidays, annual salary reviews, employer pension contribution, flexible home-based working and additional company benefits. Location: UK (Home-based with UK-wide travel and occasional overseas travel to European HQ) The Client: Our client is a specialist software and consultancy business with an established reputation for delivering Project Portfolio Management (PPM) solutions and advisory services to enterprise organisations. For over 16 years, they have built a strong reputation within their niche, working with blue chip clients on complex and business-critical initiatives. With a solid base of long-term customers and an ambitious growth strategy, they are now expanding into new sectors and increasing the adoption of their software solutions alongside their consulting services. The organisation is particularly well-established within the defence sector and is increasingly growing its presence across local and regional government, professional services and energy markets. Their customers range from mid-sized organisations with 200 employees through to major enterprises with workforces exceeding 10,000 employees. Initial engagements are often with PMO and project leadership teams, helping build business cases for senior business stakeholders and Heads of Projects. The Candidate: We are seeking an experienced and commercially driven Business Development professional who thrives in a consultative, solution-led sales environment. You will have experience selling enterprise software, IT solutions, consulting services or a combination of all three, and will be comfortable engaging with stakeholders ranging from PMOs and technical specialists through to senior executives and decision-makers. The ideal candidate will possess a strong understanding of consultative selling techniques and be able to challenge customer thinking, uncover business problems and position solutions that deliver measurable value. You will be highly motivated by developing new business opportunities while also identifying strategic cross-sell and upsell opportunities within existing customer accounts. You will be equally comfortable building relationships, managing lengthy sales cycles, preparing commercial proposals and maintaining a healthy pipeline of opportunities. A background in project management software, enterprise software, Microsoft technologies, consultancy services or solution sales would be highly advantageous. The Job: This is a senior Business Development role combining new business acquisition with strategic account growth. The successful candidate will inherit a portfolio of existing customer accounts, providing opportunities for account development, upselling and cross-selling, while also being responsible for driving new logo acquisition and Annual Recurring Revenue (ARR) growth. You will work closely with enterprise customers across a variety of sectors, identifying business challenges and demonstrating how the organisation's software solutions and consultancy services can help address them. Opportunities are generated through a combination of existing customer relationships, inbound enquiries, industry conferences and events, outbound marketing campaigns and targeted prospecting activities. The role requires a highly consultative approach, focusing on understanding customer objectives, developing business cases and building long-term trusted relationships. You will manage opportunities through the full sales life cycle, from initial engagement through to contract negotiation and close, while maintaining accurate forecasts and CRM records. During your first 6-12 months, your key focus will be building a strong pipeline of opportunities and successfully securing new logo business and ARR growth. Whilst the UK team has input into commercial direction, the broader product and strategic roadmap is driven by the organisation's European headquarters, requiring the successful candidate to balance local market requirements with wider business objectives. The position is predominantly focused on hands-on business development and account management activities, supported by an experienced UK team providing both sales and pre-sales support. Key Requirements: Proven experience selling enterprise software, IT solutions or consulting services. Demonstrable success in winning new business and generating recurring revenue. Experience developing and executing upsell and cross-sell strategies. Strong consultative sales approach, including experience applying Challenger Sales principles. Experience managing complex sales cycles involving multiple stakeholders. Strong relationship-building skills with the ability to influence senior decision-makers. Experience creating commercial proposals, business cases and customer presentations. Strong pipeline management, forecasting and CRM experience. Excellent communication, negotiation and presentation skills. Self-motivated and comfortable working in a home-based environment. Full UK driving licence and willingness to travel across the UK as required. Desirable Experience: Strategic account planning experience. Understanding of Project Portfolio Management (PPM) solutions or project management environments. Knowledge of Microsoft Project and Portfolio Management technologies. Understanding of market trends, competitive positioning and commercial strategy. Experience working within a consultancy, Microsoft Partner or enterprise software environment. What's on Offer: Opportunity to join a respected specialist organisation entering an exciting growth phase. A consultative sales environment focused on quality relationships rather than transactional selling. Support from an experienced UK-based sales, consulting and pre-sales team. Exposure to enterprise customers across defence, government, professional services and energy sectors. The chance to influence growth within a niche market-leading business with a strong reputation and loyal customer base. Flexible home-based working with occasional customer travel and the opportunity to visit the European headquarters 1-2 times per year. To apply for Business Development Lead permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Full time : Sales Apprenticeship Hourly rate: £11.55 Address: EE Contact centre, Stanford House Birchwood WA3 7TH Start your future with EE - Where your voice could be the start of something big - What's in it for you A great starting salary of £22,527 rising to £26,116 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months). Huge discounts off your Mobile and Broadband packages, starting at £10 a month. Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions. Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want. Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Aug 10, 2026
Full time
Full time : Sales Apprenticeship Hourly rate: £11.55 Address: EE Contact centre, Stanford House Birchwood WA3 7TH Start your future with EE - Where your voice could be the start of something big - What's in it for you A great starting salary of £22,527 rising to £26,116 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months). Huge discounts off your Mobile and Broadband packages, starting at £10 a month. Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions. Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want. Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Start Date - 12.10.2026 Shift Pattern - Full Time (37.5hours) Start your future with EE - Where your voice could be the start of something big What's in it for you: A great starting salary of £22,527 rising to £26,738 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a month Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE: You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Aug 10, 2026
Full time
Start Date - 12.10.2026 Shift Pattern - Full Time (37.5hours) Start your future with EE - Where your voice could be the start of something big What's in it for you: A great starting salary of £22,527 rising to £26,738 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a month Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE: You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Full time : Sales Apprenticeship Hourly rate: £11.55 Address: EE Contact centre, Stanford House Birchwood WA3 7TH Start your future with EE - Where your voice could be the start of something big - What's in it for you A great starting salary of £22,527 rising to £26,116 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months). Huge discounts off your Mobile and Broadband packages, starting at £10 a month. Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions. Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want. Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Aug 10, 2026
Full time
Full time : Sales Apprenticeship Hourly rate: £11.55 Address: EE Contact centre, Stanford House Birchwood WA3 7TH Start your future with EE - Where your voice could be the start of something big - What's in it for you A great starting salary of £22,527 rising to £26,116 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months). Huge discounts off your Mobile and Broadband packages, starting at £10 a month. Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions. Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want. Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: 13.98 Enhanced: 16.23 (hours worked 20:00 - 00:00) Overtime: 20.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm - Midnight 23.22 Hours : Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer engagement centre team, and we are on the lookout for talented individuals like you to join us in creating delightful experiences for their valued customers. As an ambassador of the brand, you will be a role model for bringing their values to life and leading by example in everything you do. What You'll Do: Provide outstanding service to our customers over the phone, handle their queries, concerns, and feedback with empathy and professionalism. Assist customers with order queries, delivery updates, product information, and more, ensuring their needs are met and exceeded. Resolve customer complaints and issues promptly, striving to turn any negative experience into a positive one. Utilise our state-of-the-art systems and tools to efficiently process customer requests and maintain accurate records. Collaborate with fellow team members and other departments to provide seamless customer support and satisfaction. Follow our Business Code of Conduct and always act with integrity and due diligence. What We're Looking For: A genuine passion for delivering exceptional customer service that leaves a lasting impression. Excellent communication skills and a friendly, approachable demeanour over the phone. Basic IT skills, with the ability to learn new systems and utilise Microsoft office. Ability to handle multiple tasks and prioritise effectively in a busy call centre environment. Problem-solving skills with a proactive attitude to resolve customer issues promptly and efficiently. Flexibility to work various shifts, including weekends and evenings. What we can offer to you: Join a company that values diversity, inclusively, and work-life balance. Benefit from comprehensive training and ongoing support to excel in your role. Enjoy excellent career progression opportunities. Receive competitive pay and exciting benefits. Be part of a positive and vibrant work culture, where your contributions are recognised and celebrated. A flexible Hybrid working model. Access to an on-site Gym and Colleague Restaurant. Free on-site parking. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. To apply, submit your application today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Aug 10, 2026
Seasonal
Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: 13.98 Enhanced: 16.23 (hours worked 20:00 - 00:00) Overtime: 20.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm - Midnight 23.22 Hours : Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer engagement centre team, and we are on the lookout for talented individuals like you to join us in creating delightful experiences for their valued customers. As an ambassador of the brand, you will be a role model for bringing their values to life and leading by example in everything you do. What You'll Do: Provide outstanding service to our customers over the phone, handle their queries, concerns, and feedback with empathy and professionalism. Assist customers with order queries, delivery updates, product information, and more, ensuring their needs are met and exceeded. Resolve customer complaints and issues promptly, striving to turn any negative experience into a positive one. Utilise our state-of-the-art systems and tools to efficiently process customer requests and maintain accurate records. Collaborate with fellow team members and other departments to provide seamless customer support and satisfaction. Follow our Business Code of Conduct and always act with integrity and due diligence. What We're Looking For: A genuine passion for delivering exceptional customer service that leaves a lasting impression. Excellent communication skills and a friendly, approachable demeanour over the phone. Basic IT skills, with the ability to learn new systems and utilise Microsoft office. Ability to handle multiple tasks and prioritise effectively in a busy call centre environment. Problem-solving skills with a proactive attitude to resolve customer issues promptly and efficiently. Flexibility to work various shifts, including weekends and evenings. What we can offer to you: Join a company that values diversity, inclusively, and work-life balance. Benefit from comprehensive training and ongoing support to excel in your role. Enjoy excellent career progression opportunities. Receive competitive pay and exciting benefits. Be part of a positive and vibrant work culture, where your contributions are recognised and celebrated. A flexible Hybrid working model. Access to an on-site Gym and Colleague Restaurant. Free on-site parking. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. To apply, submit your application today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
People Security Adviser Inside IR35 - 450 p/d Remote - once a month travel into London Active SC Mandatory We are looking for an experienced People Security Adviser to support the development and maturation of a newly established security function within a large, complex organisation. This role will play a key part in designing and embedding modern people security capabilities, integrating personnel security across physical security, cyber security, identity and access management, HR, fraud prevention and wider business operations. The successful candidate will help develop security policy, manage insider risk, deliver investigations and assurance activities, and drive continuous improvement across people security. Key Responsibilities Support the design, implementation and delivery of People and Physical Security capability improvement programmes. Develop, maintain and enhance people security policies, standards, procedures, controls and guidance. Provide subject matter expertise and advisory support on personnel security risks and security governance. Help embed people security across business functions including Physical Security, Cyber Security, Security Operations, Identity & Access Management, HR and Fraud teams. Support the development and delivery of an organisation-wide Insider Risk Programme. Plan, coordinate and deliver personnel security risk assessments. Conduct people security investigations, post-incident reviews and implement lessons learned. Develop and maintain people security incident response policies, plans and procedures. Support physical security activities where required, including site risk assessments and assurance reviews. Deliver people security engagement across suppliers and third-party organisations. Capture business requirements and support the commissioning and oversight of people security services. Develop, monitor and continuously improve People Security KPIs and reporting. Support and facilitate security governance meetings, working groups and stakeholder forums. Engage with relevant government security authorities, industry bodies and external partners to ensure alignment with best practice and national guidance. Essential Skills & Experience Active SC Clearance . Demonstrable experience delivering security improvements and change programmes. Strong stakeholder management with the ability to influence and negotiate security requirements. Excellent written communication skills, including policy and procedural documentation. Comfortable working independently and within multidisciplinary teams. Strong experience within People (Personnel) Security . Good understanding of UK Government personnel security and vetting frameworks. Extensive knowledge of personnel and physical security management principles. Experience developing, reviewing and maintaining security policies and processes. Experience conducting physical security surveys and risk assessments. Experience leading personnel and physical security investigations. Knowledge of government security standards and National Technical Authority guidance.
Aug 10, 2026
Contractor
People Security Adviser Inside IR35 - 450 p/d Remote - once a month travel into London Active SC Mandatory We are looking for an experienced People Security Adviser to support the development and maturation of a newly established security function within a large, complex organisation. This role will play a key part in designing and embedding modern people security capabilities, integrating personnel security across physical security, cyber security, identity and access management, HR, fraud prevention and wider business operations. The successful candidate will help develop security policy, manage insider risk, deliver investigations and assurance activities, and drive continuous improvement across people security. Key Responsibilities Support the design, implementation and delivery of People and Physical Security capability improvement programmes. Develop, maintain and enhance people security policies, standards, procedures, controls and guidance. Provide subject matter expertise and advisory support on personnel security risks and security governance. Help embed people security across business functions including Physical Security, Cyber Security, Security Operations, Identity & Access Management, HR and Fraud teams. Support the development and delivery of an organisation-wide Insider Risk Programme. Plan, coordinate and deliver personnel security risk assessments. Conduct people security investigations, post-incident reviews and implement lessons learned. Develop and maintain people security incident response policies, plans and procedures. Support physical security activities where required, including site risk assessments and assurance reviews. Deliver people security engagement across suppliers and third-party organisations. Capture business requirements and support the commissioning and oversight of people security services. Develop, monitor and continuously improve People Security KPIs and reporting. Support and facilitate security governance meetings, working groups and stakeholder forums. Engage with relevant government security authorities, industry bodies and external partners to ensure alignment with best practice and national guidance. Essential Skills & Experience Active SC Clearance . Demonstrable experience delivering security improvements and change programmes. Strong stakeholder management with the ability to influence and negotiate security requirements. Excellent written communication skills, including policy and procedural documentation. Comfortable working independently and within multidisciplinary teams. Strong experience within People (Personnel) Security . Good understanding of UK Government personnel security and vetting frameworks. Extensive knowledge of personnel and physical security management principles. Experience developing, reviewing and maintaining security policies and processes. Experience conducting physical security surveys and risk assessments. Experience leading personnel and physical security investigations. Knowledge of government security standards and National Technical Authority guidance.
Principal Data Architect DV Cleared Secure Government & Defence Programmes UK Hybrid + client site Active DV clearance non-negotiable Architecture that ends up in service, not in a slide pack. Datatech Analytics is supporting a leading UK consulting and technology organisation building secure, enterprise-scale data platforms across defence, national security and classified government programmes. We're engaging Principal Data Architects who want ownership, not oversight. The role You'll set and lead the technical direction of large-scale data platforms on mission-critical programmes working alongside senior stakeholders, engineers and delivery teams. Not advisory. You stay close to delivery and shape how platforms get built, deployed and used. What you'll do - Own enterprise data architecture across secure programmes - Design end-to-end platforms ingestion through to analytics and operational use - Build secure, scalable architectures for highly classified environments - Turn complex mission requirements into things that ship - Lead engineering teams through implementation - Shape long-term architectural strategy and capability The environment AWS, Azure, GCP Databricks, Snowflake lake, lakehouse and modern warehouse patterns distributed processing DevOps, IaC, secure deployment governance, access control, analytics enablement What we need - Active DV clearance - Track record delivering enterprise-scale data platforms - Defence, national security or secure government background - Deep cloud data architecture and secure design expertise - Credible with senior stakeholders - Led teams through complex delivery Why it matters These programmes sit at the core of the UK's secure data capability. Real constraints, real consequences, no sandbox platforms that support operational decisions when it counts. Confidential conversation: (url removed)
Aug 10, 2026
Full time
Principal Data Architect DV Cleared Secure Government & Defence Programmes UK Hybrid + client site Active DV clearance non-negotiable Architecture that ends up in service, not in a slide pack. Datatech Analytics is supporting a leading UK consulting and technology organisation building secure, enterprise-scale data platforms across defence, national security and classified government programmes. We're engaging Principal Data Architects who want ownership, not oversight. The role You'll set and lead the technical direction of large-scale data platforms on mission-critical programmes working alongside senior stakeholders, engineers and delivery teams. Not advisory. You stay close to delivery and shape how platforms get built, deployed and used. What you'll do - Own enterprise data architecture across secure programmes - Design end-to-end platforms ingestion through to analytics and operational use - Build secure, scalable architectures for highly classified environments - Turn complex mission requirements into things that ship - Lead engineering teams through implementation - Shape long-term architectural strategy and capability The environment AWS, Azure, GCP Databricks, Snowflake lake, lakehouse and modern warehouse patterns distributed processing DevOps, IaC, secure deployment governance, access control, analytics enablement What we need - Active DV clearance - Track record delivering enterprise-scale data platforms - Defence, national security or secure government background - Deep cloud data architecture and secure design expertise - Credible with senior stakeholders - Led teams through complex delivery Why it matters These programmes sit at the core of the UK's secure data capability. Real constraints, real consequences, no sandbox platforms that support operational decisions when it counts. Confidential conversation: (url removed)
# Personal Advisor Leaving Care Service Location: Shrewsbury Salary: 19.32 Contract: Permanent/Temporary Full Time About the Role We are currently recruiting for a compassionate and dedicated Personal Advisor to join a busy Leaving Care Service , supporting young people as they transition into independent adulthood click apply for full job details
Aug 10, 2026
Seasonal
# Personal Advisor Leaving Care Service Location: Shrewsbury Salary: 19.32 Contract: Permanent/Temporary Full Time About the Role We are currently recruiting for a compassionate and dedicated Personal Advisor to join a busy Leaving Care Service , supporting young people as they transition into independent adulthood click apply for full job details
Start Date - 12.10.2026 Shift Pattern - Full Time (37.5hours) Start your future with EE - Where your voice could be the start of something big What's in it for you: A great starting salary of £22,527 rising to £26,738 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a month Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE: You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Aug 10, 2026
Full time
Start Date - 12.10.2026 Shift Pattern - Full Time (37.5hours) Start your future with EE - Where your voice could be the start of something big What's in it for you: A great starting salary of £22,527 rising to £26,738 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a month Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE: You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Role Title: Customer Journey Technician / Customer Service Advisor Business area: Customer Service Location: Pride Park / Derby (weekends are WFH once you have passed training) Hours: 2-10 pm including weekends Key Accountabilities: - Proactively manage customers through any potential failures in delivery to avoid complaints and repeat calls by keeping them advised of status of work and the steps that are necessary to complete their work. - Manage customer expectations on works that need to be rescheduled due to events and emergencies. - Work collaboratively across Workforce Planning & Optimisation and Operational areas to prioritise customer commitments that are broken or jeopardised to establish the quickest and more effective way to restore trust and belief that work will be carried out. - Build and sustain excellent stakeholder relationships from frontline staff to regional business leads within Severn Trent Water and across our 3rd party contractors, highways agencies, councils, and any other relevant suppliers. - Provide coaching and upskilling across Workforce Planning & Optimisation in customer handling skills to support colleagues in how to deliver difficult messages and handle objections/challenges in a professional and resilient manner. - Case managing high profile customer issues/ongoing complaints so that customers are pro-actively kept informed and supported whilst their queries are being delivered. - Conducting Root Cause Analysis of written reportable complaints within Workforce Planning & Optimisation, in turn supporting across company customer complaints functions to improve the speed of reply and reduction in Workforce Planning & Optimisation caused failures. Experience: - A background in customer service. - A positive and empathetic approach to resolving customer queries. - Identifies issues, generates workable solutions, and makes rational judgements. Desirable: - Experience in CRM and telephony software and systems. - Experience in a customer focused organisation Capabilities: - Ability to deal with customer complaints, escalations, and problems to fully resolved outcome. - Ability to multitask and operate to strict timelines. - Ability to work under pressure in a dynamic and changing environment. - Be a confident effective communicator to all operational and business stakeholders. - Demonstrate strong day to day decision making capability alongside personal accountability for actions. - Demonstrate self-control and react positively when working in difficult situations and under pressure. - Ability to work well in a team, sharing knowledge, being supportive and team spirited. Qualifications: - GCSE's graded A-C (or equivalent) including English and Maths
Aug 10, 2026
Contractor
Role Title: Customer Journey Technician / Customer Service Advisor Business area: Customer Service Location: Pride Park / Derby (weekends are WFH once you have passed training) Hours: 2-10 pm including weekends Key Accountabilities: - Proactively manage customers through any potential failures in delivery to avoid complaints and repeat calls by keeping them advised of status of work and the steps that are necessary to complete their work. - Manage customer expectations on works that need to be rescheduled due to events and emergencies. - Work collaboratively across Workforce Planning & Optimisation and Operational areas to prioritise customer commitments that are broken or jeopardised to establish the quickest and more effective way to restore trust and belief that work will be carried out. - Build and sustain excellent stakeholder relationships from frontline staff to regional business leads within Severn Trent Water and across our 3rd party contractors, highways agencies, councils, and any other relevant suppliers. - Provide coaching and upskilling across Workforce Planning & Optimisation in customer handling skills to support colleagues in how to deliver difficult messages and handle objections/challenges in a professional and resilient manner. - Case managing high profile customer issues/ongoing complaints so that customers are pro-actively kept informed and supported whilst their queries are being delivered. - Conducting Root Cause Analysis of written reportable complaints within Workforce Planning & Optimisation, in turn supporting across company customer complaints functions to improve the speed of reply and reduction in Workforce Planning & Optimisation caused failures. Experience: - A background in customer service. - A positive and empathetic approach to resolving customer queries. - Identifies issues, generates workable solutions, and makes rational judgements. Desirable: - Experience in CRM and telephony software and systems. - Experience in a customer focused organisation Capabilities: - Ability to deal with customer complaints, escalations, and problems to fully resolved outcome. - Ability to multitask and operate to strict timelines. - Ability to work under pressure in a dynamic and changing environment. - Be a confident effective communicator to all operational and business stakeholders. - Demonstrate strong day to day decision making capability alongside personal accountability for actions. - Demonstrate self-control and react positively when working in difficult situations and under pressure. - Ability to work well in a team, sharing knowledge, being supportive and team spirited. Qualifications: - GCSE's graded A-C (or equivalent) including English and Maths
Every conversation has the power to build trust or lose it. As a Call Centre Trainer , you'll be on the contact centre floor, helping advisors deliver outstanding customer experiences by providing real time coaching, guidance and support when it matters most. You'll play a hands-on role in improving customer outcomes, increasing advisor confidence and ensuring every interaction is accurate, compliant and focused on delivering exceptional service. If you're an experienced call centre coach who enjoys developing people while supporting operational performance, this is an excellent opportunity to make an immediate impact. What's in it for you £350 per day via umbrella. Initial 3-month contract with the opportunity to be extended. Monday to Friday working pattern with a 37.5-hour week. Comprehensive 2-4 week onboarding and training programme. Opportunity to influence service quality and customer outcomes across a busy life and pensions environment. Work closely with operational leaders, quality teams and frontline advisors to drive continuous improvement. Your responsibilities as Call Centre Trainer Provide real time floor support and coaching to customer service advisors during live customer interactions. Listen to live calls to identify coaching opportunities and improve service quality. Support complex customer queries and escalations while helping reduce complaints. Ensure accurate, compliant and customer-focused information is consistently delivered. Work alongside Team Leaders and Quality Assurance teams to identify trends and develop targeted coaching plans. Share knowledge and best practice to improve response times, customer experience and advisor performance. What we're looking for in a Call Centre Trainer Previous experience in a call centre providing management and coaching. Experience handling complex complaint escalations and supporting vulnerable customers. Good understanding of FCA regulations, Consumer Duty and fraud awareness. Strong communication, coaching, negotiation and problem-solving skills. A working knowledge of pensions and life products would be advantageous. If you're ready to use your coaching expertise to improve customer outcomes and help advisors perform at their best, apply today online for this Call Centre Trainer opportunity. Please note any offer is subject to satisfactory pre-employment screening checks. These consist of employment, activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks. We are committed to equality of opportunity for all hires and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. To help you stay safe in your job search we will never ask for your bank details at the application stage. Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
Aug 10, 2026
Contractor
Every conversation has the power to build trust or lose it. As a Call Centre Trainer , you'll be on the contact centre floor, helping advisors deliver outstanding customer experiences by providing real time coaching, guidance and support when it matters most. You'll play a hands-on role in improving customer outcomes, increasing advisor confidence and ensuring every interaction is accurate, compliant and focused on delivering exceptional service. If you're an experienced call centre coach who enjoys developing people while supporting operational performance, this is an excellent opportunity to make an immediate impact. What's in it for you £350 per day via umbrella. Initial 3-month contract with the opportunity to be extended. Monday to Friday working pattern with a 37.5-hour week. Comprehensive 2-4 week onboarding and training programme. Opportunity to influence service quality and customer outcomes across a busy life and pensions environment. Work closely with operational leaders, quality teams and frontline advisors to drive continuous improvement. Your responsibilities as Call Centre Trainer Provide real time floor support and coaching to customer service advisors during live customer interactions. Listen to live calls to identify coaching opportunities and improve service quality. Support complex customer queries and escalations while helping reduce complaints. Ensure accurate, compliant and customer-focused information is consistently delivered. Work alongside Team Leaders and Quality Assurance teams to identify trends and develop targeted coaching plans. Share knowledge and best practice to improve response times, customer experience and advisor performance. What we're looking for in a Call Centre Trainer Previous experience in a call centre providing management and coaching. Experience handling complex complaint escalations and supporting vulnerable customers. Good understanding of FCA regulations, Consumer Duty and fraud awareness. Strong communication, coaching, negotiation and problem-solving skills. A working knowledge of pensions and life products would be advantageous. If you're ready to use your coaching expertise to improve customer outcomes and help advisors perform at their best, apply today online for this Call Centre Trainer opportunity. Please note any offer is subject to satisfactory pre-employment screening checks. These consist of employment, activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks. We are committed to equality of opportunity for all hires and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. To help you stay safe in your job search we will never ask for your bank details at the application stage. Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
Full time : Sales Apprenticeship Hourly rate: £11.55 Address: EE Contact Centre, Senhouse Road, Industrial Estate, Yarm Rd, Darlington DL1 4XW Start your future with EE - Where your voice could be the start of something big - What's in it for you A great starting salary of £22,527 rising to £26,116 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months). Huge discounts off your Mobile and Broadband packages, starting at £10 a month. Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions. Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want. Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Aug 10, 2026
Full time
Full time : Sales Apprenticeship Hourly rate: £11.55 Address: EE Contact Centre, Senhouse Road, Industrial Estate, Yarm Rd, Darlington DL1 4XW Start your future with EE - Where your voice could be the start of something big - What's in it for you A great starting salary of £22,527 rising to £26,116 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months). Huge discounts off your Mobile and Broadband packages, starting at £10 a month. Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions. Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want. Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Workforce Staffing Ltd
Astwood Bank, Worcestershire
Senior Tax Associate Location: Bromsgrove • Competitive salary with regular reviews • 23 days annual leave plus bank holidays • Additional holiday entitlement with length of service • Enhanced employer pension contributions • Flexible working options to support work-life balance • Fully funded ATT/CTA study support and ongoing professional development • Health Cash Plan including online GP, mental health support, discounted gym membership and wellbeing benefits • Free on-site parking • Genuine career progression within a growing and ambitious firm • Regular company and team social events • A collaborative, supportive culture where your ideas and development matter Build a Career, Not Just a Job We're looking for an ambitious Senior Tax Associate who wants to work with a varied portfolio of clients, develop their advisory skills and play an important role within a growing and highly regarded tax team. This is a role where you'll have real responsibility from day one. You'll manage your own portfolio, work closely with experienced tax professionals, mentor junior colleagues and gain exposure to a wide variety of personal tax matters. Whether you're looking to strengthen your technical expertise, progress towards management or simply work in an environment where your contribution is recognised, you'll be supported every step of the way. This team values collaboration, quality and continuous learning, giving you the opportunity to develop professionally while maintaining an excellent work-life balance. The Role As a Senior Tax Associate, you'll take ownership of your own client portfolio, ensuring outstanding service while delivering high-quality compliance and advisory work. Your responsibilities will include : • Managing a portfolio of personal tax clients and ensuring all compliance deadlines are met. • Building trusted relationships with clients, providing proactive advice and clear communication throughout the tax cycle. • Preparing complex Self-Assessment tax returns and reviewing financial information with accuracy and attention to detail. • Identifying planning opportunities and assisting with tax advisory projects. • Liaising with internal departments, including Accounts and Payroll, to provide a seamless client experience. • Supporting and reviewing the work of junior team members while providing coaching and guidance. • Managing your workload effectively, balancing multiple deadlines and priorities. • Keeping up to date with UK tax legislation and contributing to the team's technical knowledge. About You You'll be someone who enjoys building relationships, solving problems and delivering an exceptional client experience. Ideally, you'll have: • At least two years' experience in a personal tax position. • Experience working with Owner Managed Businesses • ATT qualified and CTA qualified, or currently studying towards CTA. • Strong technical knowledge and a genuine passion for taxation. • Excellent communication skills with the ability to explain complex tax matters in a clear and practical way. • A proactive, organised and commercially minded approach. • Excellent attention to detail and pride in producing high-quality work. • The confidence to work independently while collaborating effectively within a team. • A positive attitude, ambition and the desire to continue developing your career. Why This Opportunity? This is an excellent opportunity for an experienced tax professional who wants to be challenged, recognised and rewarded. You'll be joining a business that genuinely invests in its people, encourages professional growth and provides the support needed to build a long-term and successful career. If you're ready to take the next step in your tax career then give me a call, Louisa (phone number removed)
Aug 10, 2026
Full time
Senior Tax Associate Location: Bromsgrove • Competitive salary with regular reviews • 23 days annual leave plus bank holidays • Additional holiday entitlement with length of service • Enhanced employer pension contributions • Flexible working options to support work-life balance • Fully funded ATT/CTA study support and ongoing professional development • Health Cash Plan including online GP, mental health support, discounted gym membership and wellbeing benefits • Free on-site parking • Genuine career progression within a growing and ambitious firm • Regular company and team social events • A collaborative, supportive culture where your ideas and development matter Build a Career, Not Just a Job We're looking for an ambitious Senior Tax Associate who wants to work with a varied portfolio of clients, develop their advisory skills and play an important role within a growing and highly regarded tax team. This is a role where you'll have real responsibility from day one. You'll manage your own portfolio, work closely with experienced tax professionals, mentor junior colleagues and gain exposure to a wide variety of personal tax matters. Whether you're looking to strengthen your technical expertise, progress towards management or simply work in an environment where your contribution is recognised, you'll be supported every step of the way. This team values collaboration, quality and continuous learning, giving you the opportunity to develop professionally while maintaining an excellent work-life balance. The Role As a Senior Tax Associate, you'll take ownership of your own client portfolio, ensuring outstanding service while delivering high-quality compliance and advisory work. Your responsibilities will include : • Managing a portfolio of personal tax clients and ensuring all compliance deadlines are met. • Building trusted relationships with clients, providing proactive advice and clear communication throughout the tax cycle. • Preparing complex Self-Assessment tax returns and reviewing financial information with accuracy and attention to detail. • Identifying planning opportunities and assisting with tax advisory projects. • Liaising with internal departments, including Accounts and Payroll, to provide a seamless client experience. • Supporting and reviewing the work of junior team members while providing coaching and guidance. • Managing your workload effectively, balancing multiple deadlines and priorities. • Keeping up to date with UK tax legislation and contributing to the team's technical knowledge. About You You'll be someone who enjoys building relationships, solving problems and delivering an exceptional client experience. Ideally, you'll have: • At least two years' experience in a personal tax position. • Experience working with Owner Managed Businesses • ATT qualified and CTA qualified, or currently studying towards CTA. • Strong technical knowledge and a genuine passion for taxation. • Excellent communication skills with the ability to explain complex tax matters in a clear and practical way. • A proactive, organised and commercially minded approach. • Excellent attention to detail and pride in producing high-quality work. • The confidence to work independently while collaborating effectively within a team. • A positive attitude, ambition and the desire to continue developing your career. Why This Opportunity? This is an excellent opportunity for an experienced tax professional who wants to be challenged, recognised and rewarded. You'll be joining a business that genuinely invests in its people, encourages professional growth and provides the support needed to build a long-term and successful career. If you're ready to take the next step in your tax career then give me a call, Louisa (phone number removed)
Full time : Sales Apprenticeship Hourly rate: £11.55 Address: EE Contact Centre, Senhouse Road, Industrial Estate, Yarm Rd, Darlington DL1 4XW Start your future with EE - Where your voice could be the start of something big - What's in it for you A great starting salary of £22,527 rising to £26,116 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months). Huge discounts off your Mobile and Broadband packages, starting at £10 a month. Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions. Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want. Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Aug 10, 2026
Full time
Full time : Sales Apprenticeship Hourly rate: £11.55 Address: EE Contact Centre, Senhouse Road, Industrial Estate, Yarm Rd, Darlington DL1 4XW Start your future with EE - Where your voice could be the start of something big - What's in it for you A great starting salary of £22,527 rising to £26,116 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months). Huge discounts off your Mobile and Broadband packages, starting at £10 a month. Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions. Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want. Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Sales Advisor - Immediate Start in Central London (No Experience Required) Looking to develop your skills within a customer-facing sales environment Our client offers an opportunity to gain experience within a face to face sales and customer service environment, supported by experienced sales professionals. Based in London, our client is a sales and marketing company representing recognisable non-profit brands through face-to-face customer acquisition campaigns. Due to continued growth, they are looking to expand their sales division with motivated individuals interested in developing sales and customer service skills. This opportunity operates on a subcontracted basis. Earnings consist of a Brand Awareness Fee (daily earnings paid to you for representing a client for a full day) plus commission and performance incentives. Please note: This role is not suitable for students/international students, as the role requires full-time equivalent availability. What They Are Looking For: Strong English communication and interpersonal skills. No previous experience required; customer-facing backgrounds are welcome. Comfortable working independently and as part of a team. Positive attitude and willingness to learn. Full-time equivalent availability (4-5 days per week, Mon-Sat). The Role: Engage with customers face-to-face within residential campaigns across London. Provide information about products and services while answering customer enquiries. Deliver a positive and professional customer experience. Support customer acquisition activities and complete relevant sales administration. What They Offer: Culture: Regular social events and a supportive environment. Travel & Networking: Opportunities to attend networking events, team activities, and awards nights. Financial Rewards: A Competitive Brand Awareness Fee (when applicable) , plus commission and performance incentives. Upskilling Sessions: invites to daily sessions ran by experienced sales professionals to help you increase your commissions. No previous experience is necessary. Applicants from customer service, sales, retail, hospitality, waiting staff, front of house, administration, warehouse and other customer-facing backgrounds may have transferable skills relevant to this opportunity. This role is not suitable for candidates still in education (school/College/University) or current international students.Our client is looking for candidates who can work 4/5 full days per week (Mon-Sat). Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
Aug 10, 2026
Full time
Sales Advisor - Immediate Start in Central London (No Experience Required) Looking to develop your skills within a customer-facing sales environment Our client offers an opportunity to gain experience within a face to face sales and customer service environment, supported by experienced sales professionals. Based in London, our client is a sales and marketing company representing recognisable non-profit brands through face-to-face customer acquisition campaigns. Due to continued growth, they are looking to expand their sales division with motivated individuals interested in developing sales and customer service skills. This opportunity operates on a subcontracted basis. Earnings consist of a Brand Awareness Fee (daily earnings paid to you for representing a client for a full day) plus commission and performance incentives. Please note: This role is not suitable for students/international students, as the role requires full-time equivalent availability. What They Are Looking For: Strong English communication and interpersonal skills. No previous experience required; customer-facing backgrounds are welcome. Comfortable working independently and as part of a team. Positive attitude and willingness to learn. Full-time equivalent availability (4-5 days per week, Mon-Sat). The Role: Engage with customers face-to-face within residential campaigns across London. Provide information about products and services while answering customer enquiries. Deliver a positive and professional customer experience. Support customer acquisition activities and complete relevant sales administration. What They Offer: Culture: Regular social events and a supportive environment. Travel & Networking: Opportunities to attend networking events, team activities, and awards nights. Financial Rewards: A Competitive Brand Awareness Fee (when applicable) , plus commission and performance incentives. Upskilling Sessions: invites to daily sessions ran by experienced sales professionals to help you increase your commissions. No previous experience is necessary. Applicants from customer service, sales, retail, hospitality, waiting staff, front of house, administration, warehouse and other customer-facing backgrounds may have transferable skills relevant to this opportunity. This role is not suitable for candidates still in education (school/College/University) or current international students.Our client is looking for candidates who can work 4/5 full days per week (Mon-Sat). Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Land Rover Coventry. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by Land Rover to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Keyloop / ADP / Kerridge would be advantageous, but not essential. When applying for this role please consider that we require candidates to have customer service experience within a retail environment as a minimum requirement for this role. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please . Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Aug 10, 2026
Full time
About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Land Rover Coventry. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by Land Rover to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Keyloop / ADP / Kerridge would be advantageous, but not essential. When applying for this role please consider that we require candidates to have customer service experience within a retail environment as a minimum requirement for this role. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please . Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Dealership Service Advisor, Swindon Reactive Recruitment are proud to be working with one of the largest dealership groups across the South of the UK. Due to continued success, their prestigious Swindon site require a number of experienced Service Advisors. Service Advisor package: Excellent starting salary £30,000 per annum Up to £10,000 per annum bonus paid on top of the basic salary based on additional products/services upsold and customer service scores Working from their prestigious Swindon site - with flexible working hours to be discussed at interview on a case by case basis Rewarding loyalty with up to 33 days holiday per annum Retail discount scheme Discount for friends and family on vehicles and repair An extra paid day off each year in addition to your holiday allowance to attend family/celebratory events Death in Service benefit of 4 x salary Workplace pension scheme In-house management development scheme Access to an Employee Assistance Programme, including on-line GP for you and your dependants Duties & Responsibilities: Supporting Customers: You'll be the friendly face that helps customers with their service and repair needs, ensuring everything is handled professionally and efficiently Coordinating Repairs: Work closely with our workshop team to ensure vehicles move smoothly through the repair process Providing Clear Solutions: If there are any faults or repairs needed, you'll explain them to customers in a way that's easy to understand and offer clear, practical solutions Staying Organised: Keep the customer database updated and always ready for action Managing the Details: Keep on top of computer-based jobs, purchasing, and invoicing while protecting the interests of both our customers and the company Keeping Records Spotless: Accurately maintain customer and vehicle details, including service histories Upselling with Care: Use your knowledge of our aftersales products and services to recommend the right options to our customers when appropriate Experience Required: A very high level/standard of customer service gained in a face to face and/phone based situations Clear communication skills essential when dealing with customers sometimes dissatisfied Great multi-tasker along with strong attention to detail Good standard of administration Confident in the ability to recommend (up-sell) additional products & services that match customers needs (great bonus paid) A motor background is advantageous but not essential We look forward to receiving your application. KEY: Dealership Service Advisor, Service Advisor, Snr Service Advisor, Dealership Aftersales Advisor, Snr Aftersales Advisor, Aftersales Advisor, Swindon.
Aug 10, 2026
Full time
Dealership Service Advisor, Swindon Reactive Recruitment are proud to be working with one of the largest dealership groups across the South of the UK. Due to continued success, their prestigious Swindon site require a number of experienced Service Advisors. Service Advisor package: Excellent starting salary £30,000 per annum Up to £10,000 per annum bonus paid on top of the basic salary based on additional products/services upsold and customer service scores Working from their prestigious Swindon site - with flexible working hours to be discussed at interview on a case by case basis Rewarding loyalty with up to 33 days holiday per annum Retail discount scheme Discount for friends and family on vehicles and repair An extra paid day off each year in addition to your holiday allowance to attend family/celebratory events Death in Service benefit of 4 x salary Workplace pension scheme In-house management development scheme Access to an Employee Assistance Programme, including on-line GP for you and your dependants Duties & Responsibilities: Supporting Customers: You'll be the friendly face that helps customers with their service and repair needs, ensuring everything is handled professionally and efficiently Coordinating Repairs: Work closely with our workshop team to ensure vehicles move smoothly through the repair process Providing Clear Solutions: If there are any faults or repairs needed, you'll explain them to customers in a way that's easy to understand and offer clear, practical solutions Staying Organised: Keep the customer database updated and always ready for action Managing the Details: Keep on top of computer-based jobs, purchasing, and invoicing while protecting the interests of both our customers and the company Keeping Records Spotless: Accurately maintain customer and vehicle details, including service histories Upselling with Care: Use your knowledge of our aftersales products and services to recommend the right options to our customers when appropriate Experience Required: A very high level/standard of customer service gained in a face to face and/phone based situations Clear communication skills essential when dealing with customers sometimes dissatisfied Great multi-tasker along with strong attention to detail Good standard of administration Confident in the ability to recommend (up-sell) additional products & services that match customers needs (great bonus paid) A motor background is advantageous but not essential We look forward to receiving your application. KEY: Dealership Service Advisor, Service Advisor, Snr Service Advisor, Dealership Aftersales Advisor, Snr Aftersales Advisor, Aftersales Advisor, Swindon.
