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Technical Analyst 7-Month contract - Inside IR35 - up to 420 per day London based - Hybrid working - 3 days onsite Banking sector - must have previous experience Role Overview We are seeking an experienced Technical Analyst to support strategic technology and data transformation initiatives within a complex financial services environment. The successful candidate will act as the bridge between business stakeholders and technology teams, translating business requirements into detailed technical specifications and supporting the delivery of scalable, high-quality technology solutions. This role requires strong analytical capability, excellent stakeholder engagement skills, and experience working across business, data and engineering teams within large enterprise organisations. Key Responsibilities Elicit, analyse and document business, functional and technical requirements. Produce detailed requirements documentation, user stories, process flows and functional specifications. Work closely with business stakeholders, solution architects, developers and testers throughout the delivery lifecycle. Analyse existing systems, interfaces, data flows and business processes to identify opportunities for improvement. Support solution design activities and contribute to technical workshops. Define data mappings, integration requirements and system interactions. Review and validate solution designs against business requirements. Support testing activities by defining acceptance criteria and validating delivered functionality. Assist with issue investigation, root cause analysis and production support activities. Maintain requirements traceability and ensure alignment between business objectives and delivered solutions. Contribute to Agile ceremonies, planning sessions and stakeholder governance forums. Mandatory Skills & Experience Proven experience as a Technical Analyst, Technical Business Analyst or Systems Analyst. Strong requirements elicitation and documentation skills. Experience producing functional specifications, user stories, use cases and process maps. Strong understanding of system integration concepts, APIs and distributed applications. Experience working closely with software engineering and architecture teams. Good SQL skills and the ability to analyse and interrogate data. Strong understanding of software development lifecycle (SDLC) methodologies. Experience working within Agile and Scrum delivery frameworks. Excellent analytical and problem-solving capabilities. Strong communication, facilitation and stakeholder management skills. Desirable Skills Financial Services or Investment Banking experience. Experience supporting regulatory, risk, finance or data transformation programmes. Knowledge of enterprise data platforms and data warehousing concepts. Experience working on data migration or system migration programmes. Exposure to cloud platforms such as Azure or AWS. Familiarity with Jira, Confluence and Azure DevOps. Understanding of ETL processes and data integration architectures. Qualifications Bachelor's degree in Computer Science, Information Systems, Engineering or a related discipline. BCS, CBAP or equivalent Business Analysis certification is desirable. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

Customer Service Administrator (Maternity Cover)£24,000 - £26,000 + 37.5 hour week + Office Based + Company Benefits RhylAre you an Administrator with a background in Customer Service or similar, looking to work for a well-established business within the healthcare industry, who prioritise their staff, offer a flexible working environment, long term stability and a guaranteed 12 month contract?On offer is the opportunity to join a long-standing business as part of a leading healthcare group, who are known for their excellent culture, long-serving staff and their expanding product range and offerings across the country. The company provide medical mobility equipment for both domestic and commercial clients.This varied role, will see you responsible for assisting the Customer Service Manager, you will process both sales and purchase orders, prepare quotations, take payments, assist customers with queries, manage the company inbox and other general adhoc administrative tasks. This role is Monday to Friday, 37.5 hour week.This role would suit an Administrator with a Customer Service or similar background, looking to work for a stable company, offering you a great working environment, flexibility and a 37.5 hour week and a guaranteed contract for 12 months.The Role: Process accurate sales and purchase orders. First point of contact via telephone and email, taking ownership or resolution General ad-hoc administration / data handling Monday - Friday, 37.5 hr week The Person: Administrator or similar Background in Customer Service Commutable to Rhyl Reference: 26327AThe salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

An exciting opportunity has now arisen for a Contract Manager (NHS Hard Facilities Management) to join our Hard Facilities Management team. This team delivers planned, preventative and responsive building repairs for our end client, the NHS. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing hard facilities management services to a variety of clients, predominantly within the healthcare sector. Rydon Maintenance provides hard FM (facilities management) services across England for a growing number of NHS Trusts. We look after more than 250 buildings on behalf of 20 NHS Trusts on a planned and responsive repairs, small works and minor capital projects basis. We provide maintenance services to acute (hospital), ambulance trusts, primary care trusts as well as mental health trusts. Job Purpose The successful candidate will take responsibility for the delivery of Hard FM Services (planned, preventative and responsive repairs) including health, safety, quality and performance across a number of NHS contracts in Essex and East London. This is a varied role where you will be the point of contact for all operational issues to ensure the delivery of an effective hard facilities maintenance service in line with contractual obligations and budgetary constraints. Managing a skilled maintenance team delivering planned and reactive maintenance you will ensure contract compliance with all statutory regulations, current legislation and local codes of practice and policies across the sites. Specific key duties include: Ensuring that we deliver an outstanding maintenance and repairs service by providing excellent team leadership, long term planning of resources and delivering continuous improvements to the services/operations we provide. Ensure contractual commitments are met in accordance with KPI s/SLA s Managing these contracts on a day to day basis you will use your influence and impact to maximise financial profit levels and effectively manage risk while meeting or exceeding contractual key performance indicators. You will have responsibility for daily, weekly, monthly and annual planning and attending client contract monitoring meetings ensuring that all supporting documentation are available to demonstrate service delivery performance. You will build a balanced well performing team around you with a constant eye on succession planning. You will ensure your team understands what their job entails and that they carry out their job to a consistently high level by setting and driving stretching targets whilst ensuring our Company and Clients Policies and Procedures are adhered to. Identify and mitigate risk in all areas of contract and operational performance. Control and monitor the performance of the specialist service providers and any sub contractors through chairing regular review meetings when nominated in accordance with the annual programme What we can offer you: A competitive starting salary. A car allowance of £5.472 per annum. 25 days holiday with the ability to increase up to 30 days. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Company pension, life assurance, income protection and private medical. Flexible benefits for you to choose from including Critical Illness, DenPlan and Cycle to work schemes. Health and wellness benefits such as free flu vaccinations, access to an Employee Assistance and Wellbeing Programme, BUPA Health & Wellbeing Plans, access to our Health and Wellbeing portal with an extensive range of advice and resources and much much more This is an excellent opportunity with onward development for you and the teams you lead Experience Required The preferred candidate will be an experienced contract manager ideally with previous PFI (Private Finance Initiative) experience. Ideally, you will have managed services across a multi-site operation, with experience gained ideally within a healthcare/NHS setting. You may have worked directly for the NHS, for an FM contractor providing service to the NHS or for a consultancy delivering services into this market. We will however also consider candidates with experience gained within a commercial maintenance environment (for example the maintenance of other public buildings). You will also have excellent previous experience of leading teams that manage directly employed and subcontracted trades with up to date knowledge (and qualifications) within health and safety. You will have strong financial acumen, using your expertise to ensure that the financial interests of both Rydon and our Clients are managed. You will also demonstrate excellent long-term planning/strategic thinking in order to recommend and implement continuous improvements to benefit our client and Rydon. This role offers excellent opportunity for further personal development. If you have the above skills and experience we would strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To apply online, please use the 'apply for this job link' at the top of this page.

Location: Maidstone Rate: £20.00 - 22.00 per hour depending on experience Contract: Freelance Duration: 3 months The Opportunity We are currently seeking an experienced Document Controller to join our client's head office team and provide document control support across a number of live construction projects. Working closely with project teams, design managers, site management, and subcontractors, you will be responsible for ensuring project documentation is accurately managed, distributed, and maintained throughout the project lifecycle. This role will be primarily office-based and will support multiple residential and mixed-use developments simultaneously. Key Responsibilities Manage and maintain project documentation across several live construction sites. Administer and control document workflows using Pro Core document management software. Maintain and organise project information within Microsoft SharePoint. Upload, distribute, track, and archive drawings, specifications, technical submissions, and project correspondence. Ensure all documentation is issued and recorded in accordance with company procedures. Monitor document revision status and maintain accurate registers. Liaise with design teams, consultants, subcontractors, and site teams regarding document submissions and approvals. Support project teams with document retrieval and reporting requirements. Ensure project records are complete, accurate, and audit-ready. Assist with the implementation and maintenance of document control processes and best practices. Requirements Previous experience as a Document Controller within the construction industry. Strong working knowledge of Protec document management systems. Proven experience using Microsoft SharePoint. Experience supporting multiple projects simultaneously. Excellent organisational skills and attention to detail. Strong communication and stakeholder management abilities. Proficient in Microsoft Office applications, including Excel, Word, and Outlook. Ability to work independently and manage competing priorities. Desirable Experience working for a main contractor, developer, or residential construction business. Knowledge of design, technical, and construction documentation processes. Experience supporting large-scale residential, mixed-use, or commercial projects.

Catch 22 are working with a leading property management organisation who are seeking an experienced Senior Building Manager to take responsibility for a prestigious commercial property in Manchester, near Trafford Centre. This is an outstanding opportunity to manage a landmark, multi-occupancy asset, taking ownership of all hard and soft FM services, contractor performance, occupier engagement, health & safety compliance and operational excellence. The successful candidate will also play a key role in driving service improvements, supporting strategic FM initiatives and leading on-site service partners to ensure the property continues to operate to the highest standards. Key Responsibilities Lead the delivery and ongoing performance of all hard and soft FM services across the building. Manage specialist contractors through KPI-led performance management, contract reviews and monthly supplier meetings. Oversee planned preventative maintenance programmes and ensure statutory compliance across the property. Manage service charge expenditure, invoice approvals and budget monitoring, identifying and reporting any significant variances. Lead minor works projects from inception through to completion, ensuring works are delivered safely, on time and to a high standard. Conduct regular building inspections, audits and health & safety reviews. Provide leadership and oversight of cleaning, security and maintenance providers, chairing regular operational meetings and driving service excellence. Build strong relationships with occupiers, stakeholders, local businesses and service partners to enhance the customer experience. Drive occupier engagement initiatives, community events and sustainability-focused activities across the property. Support business continuity planning, emergency preparedness and wider regional FM projects. Ideal candidate At least 4 years' experience within Facilities Management, with a strong understanding of managing agent responsibilities. Experience managing a large-scale, trophy commercial building or estate. Strong knowledge of both hard and soft FM services and contractor management. Proven experience managing teams and leading service providers to deliver exceptional standards. Excellent understanding of landlord and tenant relationships within commercial property. Strong commercial awareness, service charge budget management and contract management experience. Excellent stakeholder management and communication skills. Knowledge of health & safety legislation and compliance requirements within commercial property. NEBOSH General Certificate (essential). IWFM membership or working towards membership (highly desirable). Role details Salary up to £50,000. Monday to Friday working pattern. Opportunity to manage a flagship commercial asset within a leading property management organisation. Join a business renowned for delivering exceptional customer service and operational excellence. Genuine career development opportunities within a highly respected property consultancy. If you're an experienced Building Manager, Senior Facilities Manager or Facilities Manager looking for your next challenge, we'd love to hear from you.

Some Engineers Escalate Problems. Others Own Them. When the easy fixes have been exhausted, who does the team turn to? We're looking for an experienced Senior 3rd Line Engineer who enjoys solving the technical problems others can't. Someone who combines strong Microsoft infrastructure expertise with sound judgement, clear communication and genuine ownership. You'll become the trusted technical counterpart to our Service Delivery Manager, helping resolve complex customer issues, supporting the wider engineering team and ensuring our customers receive an exceptional managed service. If you're an experienced MSP engineer who enjoys variety, autonomy and making a real technical impact, we'd love to hear from you. The Role at a Glance Senior 3rd Line Engineer Aston Cross, Birmingham Office Based Initially (3 6 Months) Hybrid Working (3 Days Office / 2 Days Home) £40,000 - £50,000 DOE + Excellent Benefits Permanent Full Time Reporting to: Service Delivery Manager Product / Service: Managed IT Services Microsoft Cloud Cyber Security Digital Transformation Pedigree: Leading Microsoft Partner & Managed Services Provider Your Background / Skills: MSP, 3rd Line Support, Microsoft 365, Windows Server, Active Directory, Entra ID, Intune, Microsoft Defender, Networking, HaloPSA Experience: At least five years experience in a senior 2nd Line or 3rd Line technical support role, ideally in an MSP or multi-customer environment. Who We Are Nexian is a leading technology partner specialising in Managed IT Services, Microsoft Cloud, Cyber Security, AI, Automation and Digital Transformation. We help ambitious organisations modernise, secure and optimise their technology through a combination of strategic consultancy, managed services and technical expertise. Alongside our Managed Services business, we're recognised as one of the UK's leading Actionstep implementation partners, supporting legal, professional services and other ambitious organisations with technology that enables long-term growth. We're a collaborative, ambitious business where ownership is encouraged, good ideas are welcomed and people genuinely enjoy working together. The Opportunity This role bridges the gap between our Service Desk and Senior Architect. You'll take ownership of the most technically challenging support issues, using your experience to investigate thoroughly, make informed decisions and resolve problems wherever possible before specialist architectural support is required. Alongside hands-on technical work, you'll mentor engineers, improve technical standards and work closely with the Service Delivery Manager to continually strengthen our Managed Services operation. What You'll Be Doing • Take ownership of complex 3rd Line incidents and service requests from investigation through to resolution. • Support Windows Server, Active Directory, Microsoft 365, Exchange Online, Teams, SharePoint, Entra ID, Intune and Microsoft Defender environments. • Troubleshoot networking, virtualisation, backup and infrastructure issues across multiple customer environments. • Act as the senior escalation point for Service Desk engineers while mentoring and supporting their technical development. • Work closely with the Service Delivery Manager to improve service quality, technical standards and customer outcomes. • Produce clear technical documentation, contribute to knowledge sharing and support continuous service improvement. About You You'll already have built significant technical support experience, ideally within a Managed Service Provider or multi-customer environment, and be comfortable operating as the senior technical escalation point when complex issues arise. You're comfortable dealing with ambiguity, methodical in your troubleshooting and confident making technical decisions without immediately escalating every difficult issue. You'll likely bring: • At least 5 years' experience within a senior 2nd Line or 3rd Line technical support role, ideally within an MSP or multi-customer environment. •Strong experience within a 3rd Line Support role in an MSP environment. • Excellent Microsoft infrastructure knowledge including Windows Server, Active Directory and Microsoft 365. • Experience supporting Entra ID, Intune and Microsoft Defender. • Strong networking knowledge including DNS, DHCP, VPNs and firewalls. • Experience supporting VMware, Hyper-V or similar virtualisation platforms. • Experience using HaloPSA or another PSA platform. • Excellent customer communication and stakeholder management skills. • A structured, evidence-based approach to troubleshooting and documentation. What This Role Isn't This isn't a Project Engineer role or an Azure Architect position. We're looking for someone with broad Microsoft infrastructure experience who enjoys operational support, technical ownership and solving complex customer issues. A key part of the role is knowing when to resolve an issue yourself and when specialist architectural input is genuinely needed. Why Join Nexian? You'll join a growing Microsoft-focused Managed Services business where your technical expertise will genuinely influence how support is delivered. You'll enjoy: • Hybrid working following successful onboarding. • Company pension. • Ongoing Microsoft training and certification support. • Career development opportunities. • Exposure to modern Microsoft technologies. • A collaborative team where your ideas and expertise are valued. Your Experience May Include Senior 3rd Line Engineer, 3rd Line Support Engineer, Senior Infrastructure Engineer, Microsoft Support Engineer, Senior Systems Engineer, MSP Engineer, Infrastructure Support Engineer, Technical Support Engineer, Microsoft 365 Engineer, Cloud Support Engineer or Senior IT Engineer. Apply Now If you're looking for a role where technical ownership, customer impact and continuous improvement are valued as highly as technical expertise, we'd love to hear from you. Bring your Microsoft infrastructure experience, your MSP background and your passion for solving complex technical problems, and help us continue delivering exceptional Managed Services. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

An opportunity has arisen for an Lettings Negotiator / Lettings Consultant / Leasing Agent to join a well-established company managing shopping centres, specialising in retail asset management, leasing, and operations. As an Lettings Negotiator / Lettings Consultant / Leasing Agent, you will manage lettings activity, enquiries, listings, and vacant unit marketing across a varied property portfolio. This role offers a salary range of £30,000 - £39,000 and benefits. You will be responsible for Managing and maintaining property listings across key property portals Handling incoming lettings enquiries and supporting leasing processes Coordinating property viewings with prospective tenants Assisting with the marketing of vacant commercial units Liaising with tenants, prospective occupiers, and wider stakeholders Ensuring all listings remain accurate, engaging, and up to date Supporting sales-related property activity where required What we are looking for Previously worked as a Lettings Negotiator, Lettings Agent, Lettings Consultant, Lettings Coordinator, Estate Agent, Lettings Administration Manager, Leasing Agent a or in a similar role. Prior experience within lettings or estate agency environments Must have strong working knowledge of Zoopla and Rightmove Experience dealing with leasing and sales enquiries Strong customer service approach with clear and confident communication Highly organised with the ability to manage multiple properties and priorities Proactive mindset with good commercial awareness This is a great opportunity for an experienced lettings professional looking to take ownership of a busy and diverse property portfolio. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Solution Architect - PAM/PAW 6 Months Hybrid/London - 2 days per week on site (Apply online only) per day (Inside IR35) My client in the telecommunications industry are looking for a Solution Architect to join their fast-paced team on an initial 6 month contract. The ideal candidate will have hands-on experience, structured thinking, strong communication skills, and the ability to operate in a complex enterprise environment. The selected candidate MUST HAVE Privileged Access Management/Privileged Access Workstations experience The Solution Architect will be responsible for defining and owning the end-to-end solution architecture for PAM and PAW across the programme. The role will ensure that the solution is secure, scalable, compliant, operationally supportable, and aligned with the business' enterprise architecture, security standards, and programme objectives. Key Responsibilities Own the end-to-end PAM / PAW solution architecture for the assigned workstream. Define the target-state architecture, including integration with identity platforms, network systems, access controls, monitoring, and operational tooling. Assess current-state privileged access processes and identify gaps, risks, and required changes. Translate business, security, operational, and compliance requirements into a practical solution architecture. Work closely with security, network, infrastructure, operations, and application teams to ensure architectural alignment. Define architecture principles, design patterns, security controls, and implementation guardrails. Support decision-making around PAM tooling, PAW standards, access models, and integration approaches. Ensure the solution supports audit, regulatory, and governance requirements. Identify architectural risks, dependencies, and constraints, and propose mitigation options. Provide technical leadership to designers, engineers, PMs, BAs, and delivery teams. Produce and maintain key architecture artefacts, including high-level designs, architecture diagrams, options papers, and decision records. Present solution options, recommendations, and risks to senior stakeholders and governance boards. Ensure the solution is fit for transition into BAU operations. Required Skills and Experience Strong experience as a Solution Architect in security, identity, network, or infrastructure programmes. Good understanding of Privileged Access Management concepts, including privileged accounts, session management, credential vaulting, least privilege, access approval workflows, and audit logging. Good understanding of Privileged Access Workstation concepts, including hardened workstations, admin tiers, secure access models, and separation of privileged and standard user activities. Experience working in complex enterprise or telecom environments. Strong understanding of network environments, operational support models, and security governance. Ability to convert complex security and operational requirements into practical solution designs. Experience working with senior stakeholders, architecture review boards, cyber security teams, and operations teams. Ability to take ownership, drive decisions, and remove ambiguity. Desirable Skills Experience with PAM tools such as CyberArk, BeyondTrust, Delinea, or similar. Experience with Microsoft security technologies, Active Directory, Entra ID, conditional access, device hardening, or endpoint management. Experience in Solution Architecture, separation, migration, divestment, or integration programmes. Knowledge of telecom network operations and privileged access controls. Expected Outcomes Approved PAM / PAW target architecture. Clear architecture decisions and design principles. Identified risks, dependencies, and mitigation plans. Architecture aligned with company security and operational standards. Solution ready for detailed design, delivery, and operational handover. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

Job Title:Service Delivery Manager Location: Scotland Salary: Competitive Type: Permanent Sector: PubliC Sector Job Description Service Delivery Manager Responsible for a portfolio of serviced customer accounts across the UK, ensuring services are delivered according to the contract specification and meet agreed KPIs and Service Levels. As the first point of contact for key serviced clients, the Service Delivery Manager will be responsible for increasing the customer experience and liaising with internal North functions, including the service desk, NOC, PMO and field teams to ensure service excellence. As a customer facing role, a North Service Delivery Manager will own the client service relationship and oversee a range of activities to facilitate seamless service. A North Service Delivery Manager will be expected to maintain excellent customer relationships, a deep client understanding and technical awareness of key supported systems and be able to identify customer issues and needs and work with the business to resolve. Both an organisational and technical role, working alongside on-site and remote personnel to ensure the highest c-sat standards are achieved and maintained, and new business opportunities are identified and developed. Be a North brand ambassador. Responsibilities • Act as a main point of contact for select number of contracted service clients • Ensure processes and procedures are in place to support excellent service delivery and carry out regular reviews of these processes to ensure continuous improvement • Carry out regular service reviews (at intervals determined by the contract and ad hoc as required) and take responsibility for actions which arise • Liaise with business functions to monitor and measure service performance for each function in line with contract and client expectations • Provide the client with technical advice and guidance in line with supported systems • Take ownership of critical incidents and assist in coordination of all parties to ensure swift resolution • Manage improvement strategies with the client and action these • Supervise delivery of works and liaise with PMO to ensure delivery standards are maintained • Supervise call queues and ticket levels to ensure swift resolution and escalate any concerns • Account profitability, understanding the resources and costs required, and utilised, in the delivery of the contract • Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract • Contribute to a quarterly business review with large customers • Contribute to the implementation of Service Improvement Plans for jeopardy contracts Qualifications For development purposes the following knowledge, skills and experience are required. List of skills & experience. • Have worked in a Managed Service environment with working knowledge of Physical Security . • Technically aware of the technology stack for which North is delivering the managed service Physical security Systems . • Previous knowledge with Physical Security essential - CCTV, Access Control & Fire Systems . • Strong service management and planning skills. • Understand commercial issues. • Financial management awareness. • Good working knowledge of Microsoft applications e.g. Word, Excel, PowerPoint, etc. • Ability to manage a multi-skilled service delivery team both internal and via partners. • Excellent communication skills. • Ability to meet strict deadlines. • An awareness of ITIL V3 or V4 and ability to understand the full-service lifecycle. • Project Management experience and qualification, Prince 2 or equivalent would be an advantage.? • Ability to use data analytics to drive focus and service improvements. Benefits We offer a competitive remuneration package reflective of the candidate s skills and experience, along with a range of benefits typical for roles within the IT sector , including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form . We can only accept candidates who have the Right To Work in the UK

Location: Derbyshire Contract: Interim Duration: 6 months Rate: 136.45 to 208.72 - some flexibility Band: 6/7 We are currently recruiting for an experienced Income / SLR Management Accountant to join an NHS organisation on an interim basis. This is an excellent opportunity for an experienced NHS finance professional with a strong background in management accounting, income analysis and Service Line Reporting (SLR) . About the Role The successful candidate will provide high-quality financial management and analytical support, working closely with finance colleagues and operational stakeholders to ensure accurate reporting, effective financial management and clear understanding of service performance. Key responsibilities are likely to include: Supporting the delivery of accurate and timely monthly management accounts . Providing financial analysis and reporting across income and service lines. Supporting Service Line Reporting (SLR) and analysis of financial and operational performance. Investigating and explaining financial variances, trends and changes in income. Supporting budgeting, forecasting and financial planning. Working closely with operational and clinical managers to improve financial understanding and performance. Providing financial advice and challenge to budget holders and service leads. Supporting the development and monitoring of financial plans. Producing clear financial information and analysis for senior finance and operational stakeholders. Ensuring financial information is accurate, robust and delivered within required timescales. Supporting wider finance projects and service improvement activity as required. About You We are looking for a confident and experienced NHS Management Accountant who can operate effectively at Band 6/7 level . You will ideally have: Recent and demonstrable NHS finance experience . Experience working as an Income Accountant, SLR Accountant, Management Accountant or Senior Management Accountant . Strong knowledge of NHS management accounting . Practical experience of Service Line Reporting (SLR) . Experience analysing income, expenditure, budgets and financial performance. Strong Excel and financial analysis skills. Experience working with clinical and operational teams. The ability to investigate variances and clearly explain financial performance. Strong communication and stakeholder management skills. The confidence to challenge financial assumptions and provide constructive financial advice. Experience working at Band 6 or Band 7 equivalent level . Desirable It would be advantageous to have experience of: NHS income and contracting arrangements. Patient Level Information and Costing System ( PLICS ). NHS costing and SLR methodologies. Financial planning and forecasting. Working with large and complex clinical divisions. Supporting financial improvement and efficiency programmes. Apply Now If you are an experienced NHS Income / SLR Management Accountant looking for an interim Band 6/7 opportunity, we'd be keen to hear from you. Apply now or contact us for further information. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

Tech Connect Group are pleased to partner with a national technology business in their search for an Account Manager. As an account manager, you ll be at the heart of delivering innovative digital solutions, acting as the key link between clients and internal design, development, and marketing teams. You ll be responsible for nurturing existing client relationships and helping clients with their digital growth, whilst taking the lead on any immediate website support needs that they have. Based out of their Southampton or Salisbury offices, this role requires you to be in the office on a hybrid basis, 2 days a week. The ideal candidate will have a strong understanding of the above areas and be a friendly, collaborative individual who fits well within a sociable team! Please note, this role does require the usage of timesheets - please ensure you are comfortable with this before applying. Key Skills and Experience Route client requests to the appropriate teams, ensuring a clear understanding of client needs and translating them into well-defined tasks for our development teams Collaborate with internal teams to identify the best solutions and be able to explain these in an easy-to-understand way to the client in verbal, written and presentation formats Manage urgent and sometimes business-critical client requests with efficiency and composure Maintain relationships with customers, with the ability to spot and resolve any client frustrations, whilst simultaneously identifying opportunities for growth and improvement Tracking client spends against contracts and SOWs (statement of works), reporting any concerns regarding quality, service or spend to the management team Key skills required: Experience in either account management or project management A passion for, and strong understanding of working with digital technologies and software, including websites, e-commerce, Mobile Apps and digital marketing Ability to independently problem-solve, create and convey ideas effectively, and professionally, sometimes whilst under time pressure from clients A team player and collaborative approach to working with colleagues Ability to manage multiple projects and priorities simultaneously Great attention to detail, especially regarding budgets and spend tracking Meet company policies such as confidentiality and data security whilst logging a real-time record of work completed and scheduled

Build & Own the Whole Service Operation. Not Just the Queue Most Service Delivery Manager roles ask you to maintain what's already there. This one doesn't. We're looking for an experienced MSP Service Delivery Manager to take ownership of our Managed Services operation, strengthen how we deliver support, develop our people and build a more proactive, customer-focused service that scales with our growth. You'll have genuine authority to improve service delivery, develop people, refine operational processes and work directly alongside our CTO to shape the future of our Managed Services business. If you've ever wanted the opportunity to build and improve an MSP rather than simply maintain one, we'd love to hear from you. The Role at a Glance Technical Service Delivery Manager Aston Cross, Birmingham Office Based Initially (3 6 Months) Hybrid Working Thereafter (Subject to Successful Onboarding, Performance & Business Requirements) £60,000 - £65,000 DOE + Company Benefits Permanent Full Time Reporting to: CTO Product / Service: Managed IT Services Microsoft Cloud Cyber Security Digital Transformation Pedigree: Growing Managed Services Provider specialising in Microsoft Cloud & Digital Transformation Your Background / Skills: Managed Services, Service Delivery, IT Service Desk Leadership, HaloPSA, ITIL, Microsoft Cloud, Customer Success, Incident Management, Team Leadership Who We Are Nexian is a leading technology partner specialising in Managed IT Services, Microsoft Cloud, Cyber Security, AI, Automation and Digital Transformation. We help ambitious organisations modernise, secure and optimise their technology through a combination of strategic consultancy, managed services and technical expertise. Alongside our Managed Services business, we're recognised as one of the UK's leading Actionstep implementation partners, supporting legal, professional services and other ambitious organisations with technology that enables long-term growth. We're a collaborative, ambitious business where ownership is encouraged, good ideas are welcomed and people genuinely enjoy working together. The Opportunity We're specifically looking for someone who has already led Service Delivery within an MSP and can demonstrate how they've improved or transformed a service operation before. You'll inherit a solid foundation with genuine opportunity to improve how we operate, developing a more proactive, accountable and customer-focused service operation. You'll lead our Service Desk, Escalation and Centralised Services teams while working closely with the CTO to improve operational maturity, strengthen customer experience and support the continued growth of the business. Whilst you'll have strong technical credibility, this is not a hands-on engineering role. Instead, you'll lead the people, processes and service operations that enable our technical teams to perform at their best. What You'll Be Doing Service Leadership • Lead the day-to-day operation of our 1st, 2nd and Escalation Support teams. • Oversee Centralised Services including monitoring, patching, backup, alerting and security tooling. • Improve ticket ownership, SLA performance, customer satisfaction and operational efficiency. • Reduce unnecessary escalations through improved workflows, coaching and service standards. Customer Service & Operational Excellence • Lead major incidents, customer escalations and service recovery activities. • Become a trusted operational contact for key Managed Service customers. • Deliver service reviews, performance reporting and continual service improvement initiatives. • Drive problem management and root cause analysis to reduce recurring issues. Service Improvement • Assess the current operation and build a practical roadmap for continual improvement. • Improve HaloPSA workflows, SLAs, automation, reporting, dashboards and service data quality. • Introduce better documentation, knowledge management and operational processes. • Identify opportunities to automate repetitive activities and improve service maturity. Leadership & People Development • Coach, mentor and develop Service Desk engineers and team leaders. • Conduct one-to-ones, performance reviews and capability planning. • Build a culture of ownership, accountability and continuous improvement. • Support recruitment and succession planning as the business grows. Projects & Customer Onboarding • Coordinate operational delivery for new customer onboarding and Managed Service transitions. • Work closely with Sales, Projects and Technical teams to ensure seamless customer handovers. • Support pre-sales activity by providing operational expertise and service insight. • Coordinate project delivery from a service perspective while working alongside technical specialists responsible for solution design. About You You're an experienced MSP Service Delivery leader who enjoys improving operations rather than simply maintaining them. You understand how to balance customer expectations, technical capability and commercial priorities while developing high-performing teams that consistently deliver excellent service. You'll probably bring: • Proven experience leading Service Delivery within a Managed Service Provider. • Demonstrable experience improving, transforming or rebuilding an MSP Service Desk or Managed Services operation. • Strong leadership experience across 1st Line, 2nd Line and Escalation teams. • Deep hands-on experience with HaloPSA (strongly preferred) or another leading PSA platform, including configuring workflows, SLAs, queues, automation, dashboards and reporting. • Experience managing SLAs, KPIs, customer satisfaction and service performance. • Strong incident, escalation and problem management experience. • Good working knowledge of ITIL service management principles (certification advantageous). • Broad technical understanding across Microsoft 365, Azure, Windows Server, Active Directory, Entra ID, Intune, Microsoft Defender, networking, backup/disaster recovery and modern RMM platforms (NinjaOne experience advantageous). • Strong customer-facing communication and stakeholder management skills. • Commercial awareness with experience supporting customer onboarding, service transitions and pre-sales activities. • Experience supporting legal, professional services or other regulated environments would be advantageous. Why Join Nexian? This is an opportunity to genuinely shape how our Managed Services function operates. Rather than inheriting a mature operation, you'll have the autonomy to improve processes, develop people and create a service operation capable of supporting our ambitious growth plans. Alongside a competitive salary you'll enjoy: • £60,000 - £65,000 DOE. • Hybrid working following successful onboarding, subject to performance and business requirements. • Company pension. • Career progression opportunities. • Direct access to senior leadership. • Genuine autonomy and ownership. • Opportunity to shape a growing Managed Services business. • Supportive, collaborative culture. Your Experience May Include Technical Service Delivery Manager, IT Service Delivery Manager, Managed Services Manager, MSP Operations Manager, Service Desk Manager, IT Operations Manager, Head of Service Delivery, Technical Operations Manager or Service Operations Manager. Apply Now If you're ready to build, improve and lead a Managed Services operation where your ideas, leadership and experience will genuinely shape the future of the business, we'd love to hear from you. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

Lloyd Recruitment Services is thrilled to collaborate with a leading medical company in Leatherhead who are seeking a dedicated Medical Receptionist to join their team on a fulltime, permanent basis. Position overview: As a Medical Receptionist, you will play a vital role in various essential processes that drive the business. Your responsibilities will include maintaining direct communication with the Medical Director, Managers, Customers, Suppliers, and other external Stakeholders. This hands-on role involves close involvement in the day-to-day operations of the company. This role offers you the chance to work with a company that makes a real impact on patients' lives. What's in it for you as a Medical Receptionist: Competitive salary DOE Fulltime: 37.5 hours/week, Monday to Friday 25 days plus bank holidays on top! Private medical insurance 5% pension contribution Great company benefits Medical Receptionist Key responsibilities: Manage patient care from consultation to surgery, ensuring a smooth journey Take ownership of assigned patients, maintaining their records and meeting conversion rate goals Handle challenging patient situations collaboratively with senior managers Anticipate and address patient concerns throughout their treatment for a personalised experience Ensure efficient patient flow and manage wait times Maintain a welcoming reception environment for exceptional customer service Key requirements: Previous office telephone handling experience Outgoing and confident with problem-solving skills Excellent written and verbal communication Strong organisational skills Polite and team-oriented Willingness to learn and take on responsibility Extra Information: Refer a friend and earn up to 500 (see website for details) Due to high application volumes, only shortlisted candidates will be contacted. If you don't hear from us within 5 days, please assume you have not been successful. By applying, you accept Lloyd Recruitment Services' Privacy and GDPR Policy (see website) Lloyd Recruitment Services acts as an employment agency for this vacancy and is an equal opportunity employer.

Summary: The IT Infrastructure Specialist is responsible for the optimal availability and performance of the company's network infrastructure and related IT systems. This role ensures the reliable operation of servers, networks, and applications, while also supporting end-users and maintaining security and compliance standards. Duties and Responsibilities: Design & planning Design and develop technical specifications for new IT services. Outline and document operational tasks required for IT service management. Define monitoring and reporting requirements for performance reviews. Installation & maintenance Install and connect hardware to the network, including servers, PCs, printers, and plotters, and verify their functionality. Install new or updated of system management and infrastructure-related applications. Perform routine and complex backups to ensure data integrity and system recoverability. Install and troubleshoot network software, managing switches, routers, VLANs, and firewalls. Support & troubleshooting Maintain accurate information about applications, including settings, versions, users, issues, and vendors. Provide second-line support for complex technical issues, escalating to vendors when necessary. Instruct and guide network users on new software implementations. Analyse and resolve complex problems related to office automation systems, telephony, applications, hardware, and peripherals. Provide individual support and answer complex user questions. Perform complex hardware repairs using hand tools. Virtualization & (cloud) administration Manage servers and common virtualization platforms. Administer virtual machines, hosts, and storage area networks (SANs). Provision and manage cloud-based services and virtual networks. Manage Identity and Access Management (IAM) within (cloud) platforms. Virtualization & cloud administration Conduct regular security checks of all IT services, including vulnerability scanning and managing Endpoint Detection and Response (EDR) tools. Periodically evaluate the performance of servers and connected systems, proposing improvements to enhance both performance and security. Respond to security alerts. Test new software packages and resolve any issues discovered during testing. Verify the functionality of system management software and assigned applications, ensuring all licenses are valid. Ensure full awareness and compliance with regulations such as GDPR and security documents created by the CISO for audits. Operational procedures & projects Develop requirements for system service and support in the event of system outages. Establish and document network management and usage procedures and guidelines, and monitor their enforcement. Participate in project groups for network expansion or modification, including those involving complex networking topics. Advise on the procurement, modification, and servicing of network hardware and peripherals. Required Skills/Qualifications: A vocational degree or diploma in IT, such as an Associate's Degree, a relevant professional certification, or equivalent practical experience. 5+ years of relevant professional experience. Proficiency with general IT software, including but not limited to Microsoft Office and ITSM tools. Proven experience in Windows/Linux server administration, networking, and cloud platforms (Azure/AWS). Hands-on experience with firewalls, unified communications, and endpoint security. Certifications such as CompTIA Network+, ITIL Foundation, or Microsoft Certified: Azure Administrator Associate are a plus. Travel Requirements Hybrid role Up to 10% travel for site visits, infrastructure projects, and training. Nijhuis Saur Industries UK & Ireland are committed to maintaining Environmental & Social Impact goals: To reach Net Zero emissions across our value chain by 2040. To continuously meet high standards of social and environmental performance, transparency, accountability, maintaining B-Corp Certification. To be a socially responsible company creating a positive impact to all stakeholders including workers, communities, customers, and our planet. Nijhuis Saur Industries UK & Ireland are an equal opportunity employer; we are committed to providing equal opportunities in all aspects of employment in line with the Equality Act 2010. Are you a recruiter? Please do not call or email us unless we have contacted you first. We believe that we can find our new colleagues ourselves, therefore agency support is not desired. Profiles and resumes sent unsolicited by agencies, even if you send them directly to a hiring manager, will be treated as direct applications from the candidate. Join our

Are you an experienced Office Manager or possibly PA/EA with staff management experience? Would you like to work for a Not for Profit organisation close to Bolton town centre that genuinely makes a difference to people's lives every day? Do you enjoy working in a fast paced environment? If so, this Office Manager role could be the perfect opportunity for you. As well as an excellent salary of 29,534, this offers benefits that include 26 days holiday plus bank holidays, discount schemes, health and wellbeing programme, free parking, a pension scheme and regular company events. What will you be doing as an Office Manager? Working in a busy office, you will be responsible for the day-to-day management of the main office, ensuring ensures that facilities, reception, systems, and administrative services operate efficiently. Duties will include: Managing and developing the business support team, including induction, supervision, performance management, appraisal, and training Set clear priorities and work planning for the team to provide delivery of admin and office services Managing all aspects of the office environment, escalating issues to the Facilities Manager, Health and Safety Manager, IT department and colleagues / stakeholders as needed Assisting with facilities-related issues, including repairs, maintenance, and security arrangements Monitoring stock levels and manage inventories office supplies, uniforms, and consumables Working with the Executive Assistant to ensure effective coordination of Executive and organisational administration Providing senior office and administrative support to the Executive Team, including diary planning, meeting arrangements, and travel and accommodation arrangements for senior staff where needed Preparing agendas, meeting papers, minutes, reports, presentations, and correspondence Ensuring all information, records, and documentation are managed including data retention, archiving, and records management Providing support to collate and coordinate information for internal governance processes and external monitoring or reporting Overseeing receipt recording, and monitoring of payments processed What will you get in return for your work as an Office Manager? A salary of 29,534 26 days plus bank holidays Company events Employee discount scheme Free onsite parking Health & wellbeing programme We would LOVE to hear from you if you have the following skills and experience: Previous experience in a similar Office Manager, PA or EA role with previous staff management or supervisory experience Proactve in approach with the ability to both implement and deal with change Able to work in a fast paced environment with changing priorities A strong attention to detail Calm under pressure Highly organised Excellent interpersonal skills Upbeat and friendly character Strong IT skills including Word, Excel, and Outlook and some skills in Powerpoint Your own transport would be beneficial but not essential If this sounds like an Office Manager role you have been looking for, please send your CV today! Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.

Are you an expert in spinal cord injury nursing with extensive experience in a spinal cord injury setting or similar? Spinal Cord Injury Specialist Nurse (North West of England Region) Hours: 21 hours per week (0.6 FTE) Work Pattern: Monday Friday, hours of work to be agreed. Location: Home based (North West of England Region) Thank you for your interest in joining our special charity! About Us The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury. Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert guiding voice for life after spinal cord injury. Make a life-changing impact Join our Health & Care Quality team and use your specialist spinal cord injury (SCI) nursing expertise to transform the experiences of people living with SCI across the North West of England. This region includes areas such as Cumbria, Lancashire, Merseyside, Greater Manchester and Cheshire, giving you the opportunity to work autonomously while making a meaningful, visible difference as a Spinal Cord Specialist Injury Nurse within a designated geographical area. What makes this role special? As an SCI Specialist Nurse, you ll be the critical link between individuals with SCI, their families, and the wider healthcare system ensuring they receive safe, high-quality, and truly person-centred care wherever they are treated. Your impact You ll support: People with newly acquired spinal cord injuries who are not admitted into specialist services. Individuals with established SCI who return to hospital for treatment unrelated to their impairment. Through telephone, email, or in-person visits, you ll provide expert guidance, advocacy and reassurance. You ll help people navigate issues around treatment and care and you ll work closely with hospital teams to ensure best practice standards are met championing excellence every step of the way. Share your expertise A key part of your role will be educating and empowering healthcare professionals in non-specialist settings. You ll contribute to training and learning programmes through the SIA Frank Williams Academy, helping to raise the standard of SCI awareness and care across the region. Lead with influence Using your clinical expertise, you may also support individuals through elements of the NHS Continuing Healthcare (CHC) process, including attendance at reviews or appeals. Your input will help ensure fair, informed decisions for those you support. Drive service improvement You ll play an active role in evaluating and developing the SCI Specialist Nurse service, contributing to monitoring processes and helping shape the future of SCI support across the UK as a Spinal Cord Specialist Injury Nurse. Benefits: Annual leave: 28 days per holiday year plus bank holidays, increasing to 30 days after two years of service (pro-rated for part time employees) Access to Group pension scheme (6% employer contribution) Access to Group life assurance scheme Access to Healthcare cash plan Access to discounted gym membership Access to Employee assistance programme (EAP) Employee volunteer days Free car parking at SIA House Investing in our people all employees are encouraged to discuss their development plans and aspirations with their line manager. A budget is available for talent development This post will play a critical role in achieving our ambitions. We hope that the role inspires you and we look forward to receiving your application. Closing date: Wednesday 19 August 2026. Please apply at your earliest convenience to avoid disappointment. Interview date: 27 August 2026 N.B. As this is a specialist position, you may be invited to attend an online screening interview to discuss your clinical background, your interest in the role and what to expect from the recruitment process. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture. We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status. No agencies please.

RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Modern Slavery Safehouse Advocate Location: West Midlands (frequent travel required, including Croydon and Solihull) Salary: 25,287.91 - 27,993.18 (dependent on experience) Hours: 37.5 hours per week, Monday-Friday 9am-5pm Contract: Full-time Reporting to: Safehouse Manager Working Pattern: Site-based (not eligible for hybrid working) Occupational Requirement under Schedule 9 (Part 1) of the Equality Act 2010 - the post holder must be female MUST HAVE OWN VEHICLE About the Organisation We are a specialist charity providing trauma-informed support to women, men and children affected by violence, abuse, exploitation and trafficking. Our services support victims to achieve safety, stability and long-term recovery. Our Modern Slavery Support Service delivers safehouse accommodation and community-based support to adult victims of modern slavery and human trafficking (male and female victims, including those with children). We work within the Home Office national contracting arrangements to support individuals who have accessed the National Referral Mechanism (NRM), ensuring they receive safe accommodation, financial and practical assistance, and coordinated multi-agency support while awaiting decisions. The Role The Modern Slavery Safehouse Advocate plays a vital frontline role supporting potential victims of modern slavery and international human trafficking through their recovery and reflection period. You will provide trauma-informed, person-centred support to meet clients' physical, psychological and social needs, ensuring they can access their rights and entitlements under ECAT (European Convention on Action Against Trafficking). This is a challenging yet highly rewarding role requiring resilience, professionalism and the ability to manage complex casework within a fast-paced safehouse environment. Key Responsibilities Casework & Advocacy Deliver regular emotional and practical support to victims, promoting safety, independence and reducing risk of re-trafficking Complete timely and robust risk and needs assessments Develop and review journey plans and support plans Support clients to understand the National Referral Mechanism (NRM) process and advocate while they await conclusive grounds decisions Provide information regarding rights and entitlements under ECAT Address complex and multiple needs including exploitation, trauma, mental health, substance misuse and safeguarding concerns Work to contractual KPIs and required timescales Accommodation & Safehouse Duties Complete safehouse inductions, move-ins and move-ons Provide welcome packs and initial subsistence Support residents to understand and adhere to licence agreements and house rules Maintain health & safety, fire safety and building security standards Manage relationships between residents and respond to conflict appropriately Liaise with maintenance and facilities teams where required Partnership & Multi-Agency Working Refer and support clients to access specialist services (health, mental health, substance misuse, domestic abuse services and others) Attend and contribute to multi-agency meetings Build strong collaborative relationships with partner agencies Maintain accurate, confidential case management records About You Essential Educated to Level 3 (or equivalent experience) Experience working within a needs-led service undertaking risk and needs assessments Experience supporting vulnerable adults and/or children Experience managing complex casework and crisis intervention Experience working in supported accommodation, homelessness or destitution settings Knowledge of modern slavery and trafficking indicators and support systems in the UK Understanding of safeguarding legislation and best practice Strong organisational and communication skills Ability to manage a caseload and meet deadlines Confident using Microsoft Office and case management systems Full UK driving licence with access to a vehicle Eligible to work in the UK Desirable Experience working within formal contract frameworks with KPIs Knowledge of immigration systems and access to public funds Understanding of trauma-informed approaches and motivational interviewing Knowledge of the Violence Against Women and Girls strategy Benefits 25 days annual leave (pro rata) plus bank holidays 1 wellbeing day (pro rata) Annual leave buy-back scheme 5% employer pension contribution Mileage allowance Time off in lieu (TOIL) for overtime Employee Assistance Programme Access to group clinical supervision (BACP-trained counsellor) Training and development opportunities Bi-annual staff away days Regular internal staff newsletter Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.

About Us Children are at the heart of all we do. We are a happy, welcoming and inclusive school, supporting a rich diversity of families in our area. Our vision - Ambition For All - recognises the importance of the relationship between school and home in children's development. Parents/carers are welcome as partners in their child's education and there is a strong parent group who work hard to promote the school, raise funds and support learning. We provide a vibrant learning environment which nurtures and supports children. Pupils are encouraged to be responsible for their learning, to grow in confidence and become independent. In recognition of the work in this area, the school received UNICEF's Rights Respecting School Award in 2017. We offer an exciting and engaging curriculum where teachers and pupils work together to ensure high quality learning experiences that enable every pupil to achieve their very best. This includes well-structured lessons, opportunities to learn to play a musical instrument, to use new technologies, to learn outside the classroom through engaging educational visits and to learn away from home through high quality residential trips in Key Stage 2. Summary We are looking for an Office Manager to organise and supervise administrative systems within Harris Primary Academy East Dulwich. If you are interested in planning, developing and monitoring support services and managing administrative support staff, this could be the role for you. The actual salary for this role will be £36,989.89 - £38,690.38 (42 weeks per year, 37.5 hours per week). Main Areas of Responsibility Your responsibilities will include: Taking a lead role in the planning, development, design, organisation and monitoring of support systems, procedures and policies Line management within the administrative team, holding regular team meetings and undertaking recruitment, induction, appraisal, training and mentoring responsibilities Leading in the development and maintenance of record/information systems Detailed analysis and evaluation of data, producing detailed reports/information Producing and responding to complex correspondence Overseeing annual and in-year admissions procedures Providing organisational and complex advisory support to the Governing Body Managing complex administrative procedures. Completion and submission of complex forms, returns etc., including those to outside agencies Selection and management of resources Providing advice and guidance to staff and others on complex issues Leading in the marketing and promotion of the school Present the professional and welcoming face of the Academy to all visitors, staff and students Ensuring all visitors for the Principal are welcomed and catered for in a professional manner Ensuring all correspondence to the Principal is managed efficiently and accurately. Supporting in negotiating, managing and monitoring contracts and tenders Managing and maintaining administrative systems and procedures Overseeing and implementing financial processes, including debt recovery Work with the Principal and Harris Federation finance team in the preparation, general supervision and maintenance of the academy budget Supporting the finance officer with maintenance of the Academy Fund and associated banking services Maintaining robust processes with regard to pupil data Qualifications & Experience We would like to hear from you if you have: NVQ Level 4 or equivalent qualification or experience in a relevant discipline Several years' experience working in an office environment at senior level Experience of using Microsoft Office Suite Experience of using Bromcom or other MIS Experience of working with the general public Experience of using, maintaining and developing administrative systems Good understanding of databases, including ability to use database to procedure reports and statistics Full working knowledge of relevant policies/codes of practice/legislation For a full job description and person specification, please download the Job Pack. Rewards & Benefits Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes our Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits. Learn more about our benefits on our website. Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. Next Steps If you have any questions about this opportunity, please send us an email, or call to arrange a conversation. Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process. We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website.

Fundraising Campaign Project Manager: Masterplan Full-time Hybrid (at least 4 days per week on-site in Bloomsbury, London) Permanent £49,829 per annum Application deadline: 23:59 on Sunday, 6 September 2026 About the role The British Museum is embarking on one of the most significant cultural redevelopment projects undertaken anywhere in the world. Our £1 billion Masterplan programme will transform the Museum, from visitor experience to our permanent exhibitions and how we document our collections, while ensuring that our collections remain accessible to millions of visitors and future generations. To help deliver this vision, we are seeking an experienced Masterplan Campaign Project Manager to play a pivotal role in enabling and coordinating a major fundraising campaign of national and international significance. This is an exciting opportunity for a fundraising professional with strong project management expertise to work alongside senior leaders, philanthropists, campaign specialists and colleagues across the Museum, helping to build the systems, processes and momentum that will support the next phase of this transformational programme. You'll join a collaborative and ambitious Development team and have the chance to: Work on a campaign of exceptional scale and significance. Collaborate with senior leaders, trustees and fundraising professionals. Develop innovative fundraising propositions linked to an internationally renowned cultural programme. Make a lasting contribution to the future of the British Museum and the millions of people who engage with it every year. If you're a highly organised fundraising or development professional who enjoys bringing people, projects and ideas together to achieve ambitious goals, we'd love to hear from you. About you Significant experience of working within fundraising operations, campaign management or development teams with an understanding of fundraising best practice and donor engagement. Experience supporting or leading major fundraising campaigns. Experience with capital project fundraising campaigns would be advantageous. Excellent project management, planning and organisational skills with the ability to analyse financial information quickly and accurately. Strong IT and financial literacy skills Strong analytical abilities and attention to detail. Experience delivering collateral for fundraising campaigns and donor packages and proposals. Experience of governance, reporting and stakeholder management in a complex environment. Able to prioritise effectively with the ability to work under pressure and to deadlines. Key areas of responsibility Provide project management leadership for the Masterplan fundraising Campaign, ensuring activity is aligned with strategic priorities, timelines and budgets. Coordinate campaign activity across philanthropy, corporate partnerships, events and operations teams. Drive campaign planning, reporting, governance and performance monitoring. Develop and maintain compelling campaign propositions, cases for support and donor materials. Support senior leadership, steering groups and trustees with campaign reporting and governance processes. Manage consultants and suppliers, ensuring delivery against campaign objectives. Work collaboratively across the Museum to identify funding opportunities and develop high-value fundraising propositions. Help establish effective ways of working across a large and complex stakeholder landscape. The Masterplan The British Museum is undertaking its biggest transformation since its founding nearly 300 years ago. This physical and intellectual transformation includes large scale building and gallery transformation, new ways of connecting with audiences and different ways of working. As we look towards this exciting future, we remain guided by the words of our founder Hans Sloane - who dreamed of a museum connecting all arts and sciences, which would be accessible to everyone, everywhere. Benefits At the British Museum, we believe our people are at the heart of everything we do and have designed a benefits package that goes beyond the ordinary. Our full list of benefits can be found here, but we've outlined some highlights below: Free exhibition entry for you and guests, exclusive private views, ICOM and reciprocal museum access. Civil Service Pension Scheme defined benefit with 28.97% employer contribution. 25 days' annual leave plus bank holidays and 2.5 privilege days (and +5 days after 10 years). Learning and development through courses, mentoring and Athena as well as support for professional qualifications. Employee Assistance Programme available 24/7 for counselling, wellbeing support and more. Enhanced parental leave including maternity, paternity, adoption and shared parental leave. Support for carers through Employers for Carers. Our Values Our values drive everything we do, from how we handle our objects to how we work in our team to fostering a culture where everyone feels heard and empowered: Care Deeply Embrace the Unknown Spark Curiosity Value Many Voices These are a core part of how we recruit. Throughout the application, interview and selection process, we look for examples of how candidates demonstrate these behaviours in their own work and experiences. We encourage you to familiarise yourself with our values and reflect them in your application. Additional details If you have any additional needs that we should be aware of to support you with your application, please provide details Right to Work: The British Museum holds a Skilled Worker sponsor licence. Applicants are responsible for determining whether the advertised salary and role meet current UKVI sponsorship requirements and for ensuring they have, or can obtain, the appropriate right to work in the UK. The Museum cannot provide immigration advice, and eligibility should be checked before submitting an application. The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.