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We have an exciting opportunity for a Paralegal to join our growing Engagement Terms Team , based in the A&O Shearman Belfast office. This role offers the chance to work at the core of the firm's business acceptance, data quality and risk management processes, supporting a global team and gaining exposure to high quality legal operations work. This is a 8-months FTC opportunity Please note the working hours for this role are Monday-Friday, 14:00-22:30. The Engagement Terms Team - Belfast The Engagement Terms Team (ETT) is a global function that provides a first-class service to the firm's partners and fee earners offering strategic legal support on a wide range of client engagement terms and risk related issues. Engagement Terms are the contracts which we need to have in place with each of our clients. They are one of our most fundamental tools of risk of management and cover most our key regulatory and commercial areas of risk as well as the relationships we have with our clients, so the breadth of responsibility and expertise required in this area is very great. What you will do Support the maintenance and accuracy of client and client group records across the firm's core databases. Provide high quality administrative and organisational support to the Business Acceptance Unit (BAU) teams in Belfast and London. Collect, scan, organise and store essential records, ensuring they are captured and held correctly in relevant systems. Contribute to the development and improvement of BAU internal record management processes and databases. Work closely with Finance and Business Development to ensure client and matter information remains accurate and up to date. Carry out systematic reviews of records across multiple platforms including the Engagement Terms Database (ETD), Legacy Shearman Database and the Client Commercial Database (CCD). Assist with reconciling discrepancies between databases alongside Finance and the ETT Team. Prepare clear summaries of findings, highlight inconsistencies and flag records needing further investigation. Draft tailored communications to relationship partners summarising data insights and seeking verification of current engagement terms. Liaise directly with partners to confirm the validity of terms, assess whether renegotiation is required and record appetite for updates or renewals. Escalate complex queries or issues to the ETT Legal Team when needed. Help monitor service levels within the ETT and contribute to the team's continuous improvement initiatives. Provide paralegal support, research assistance and project help to the ETT Legal Team. What you will have Previous paralegal experience within a leading or top tier law firm. Experience within a Risk and Compliance function (preferred but not essential). Strong organisational abilities and proven experience managing and maintaining databases. Exposure to drafting commercial contracts is advantageous. Excellent communication and interpersonal skills, with confidence engaging stakeholders at all levels. Outstanding attention to detail and the ability to manage and process large volumes of information with accuracy and consistency. What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: Culture and benefits A&O Shearman careers Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here .

We have an exciting opportunity for a International Tax Manager to join our Finance team, based in A&O Shearman's Belfast office. Finance team - Belfast The International Tax Manager is a member of the Partners' Affairs and Tax ("PAT") Team, supporting the Head of International Tax in the management of the global tax affairs of the A&O Shearman grouping, including tax compliance, advisory and risk management matters covering approximately half of the firm's offices globally. What you will do Develop a detailed understanding of the tax systems of the territories in which A&O Shearman operates and a good working knowledge of the partner payment side of the PAT team's work. Tax compliance including managing advisors and A&O Shearman teams to support local CFOs with tax filings for the firm and its partners. Manage information requests from partners, local offices, and advisors to meet tax deadlines. Year-end work to produce non-UK calculations, tax equalisation calculations and tax related fiscal accounts notes. Real-time oversight of partners' non-UK tax balances, including ensuring that timing differences and other adjustments are accounted for on a timely basis. Reviewing ad hoc tax filings in non-A&O Shearman territories (e.g. India) and advise on potential exposures elsewhere. Management of work to prepare UK Double Taxation Relief calculations for UK resident members of A&O Shearman LLP for inclusion in individual partner UK tax filings. Management of withholding tax exposures for the firm, both in relation to client transactions and interoffice balance settlement. Ensure internal and external queries are answered correctly and on a timely basis. Tax advice in relation to mobility issues, including individuals working overseas. Other ad-hoc tax advisory work as required. Ongoing review of existing processes to ensure that they continue to be appropriate (e.g. to reflect impacts of business change transactions and external legislative developments), and to identify opportunities to improve these, including the use of AI where appropriate. Management of work of junior team members in London and Belfast. What you will have Collaborative approach and ability to build strong relationships with PAT team colleagues as well as colleagues in other teams located across the globe. Ability to effectively communicate complex tax and accounting issues both orally and in writing to non-specialists. Strong analytical skills and an eye for detail. Knowledge of international tax issues affecting professional partnerships is desirable but not essential Evidence of strong numeric skills Ability to prioritise and manage deadlines effectively. Relevant accounting or tax qualification. Personal or Corporate Tax Experience to Manager level. What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: Culture and benefits A&O Shearman careers Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here. Role level: Manager

We have an exciting opportunity for a International Tax Manager to join our Finance team, based in A&O Shearman's Belfast office. Finance team - Belfast The International Tax Manager is a member of the Partners' Affairs and Tax ("PAT") Team, supporting the Head of International Tax in the management of the global tax affairs of the A&O Shearman grouping, including tax compliance, advisory and risk management matters covering approximately half of the firm's offices globally. What you will do Develop a detailed understanding of the tax systems of the territories in which A&O Shearman operates and a good working knowledge of the partner payment side of the PAT team's work. Tax compliance including managing advisors and A&O Shearman teams to support local CFOs with tax filings for the firm and its partners. Manage information requests from partners, local offices, and advisors to meet tax deadlines. Year-end work to produce non-UK calculations, tax equalisation calculations and tax related fiscal accounts notes. Real-time oversight of partners' non-UK tax balances, including ensuring that timing differences and other adjustments are accounted for on a timely basis. Reviewing ad hoc tax filings in non-A&O Shearman territories (e.g. India) and advise on potential exposures elsewhere. Management of work to prepare UK Double Taxation Relief calculations for UK resident members of A&O Shearman LLP for inclusion in individual partner UK tax filings. Management of withholding tax exposures for the firm, both in relation to client transactions and interoffice balance settlement. Ensure internal and external queries are answered correctly and on a timely basis. Tax advice in relation to mobility issues, including individuals working overseas. Other ad-hoc tax advisory work as required. Ongoing review of existing processes to ensure that they continue to be appropriate (e.g. to reflect impacts of business change transactions and external legislative developments), and to identify opportunities to improve these, including the use of AI where appropriate. Management of work of junior team members in London and Belfast. What you will have Collaborative approach and ability to build strong relationships with PAT team colleagues as well as colleagues in other teams located across the globe. Ability to effectively communicate complex tax and accounting issues both orally and in writing to non-specialists. Strong analytical skills and an eye for detail. Knowledge of international tax issues affecting professional partnerships is desirable but not essential Evidence of strong numeric skills Ability to prioritise and manage deadlines effectively. Relevant accounting or tax qualification. Personal or Corporate Tax Experience to Manager level. What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: Culture and benefits A&O Shearman careers Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here. Role level: Manager

We have an exciting opportunity for a Paralegal to join our growing Engagement Terms Team , based in the A&O Shearman Belfast office. This role offers the chance to work at the core of the firm's business acceptance, data quality and risk management processes, supporting a global team and gaining exposure to high quality legal operations work. This is a 12-month FTC opportunity The Engagement Terms Team - Belfast The Engagement Terms Team (ETT) is a global function that provides a first-class service to the firm's partners and fee earners offering strategic legal support on a wide range of client engagement terms and risk related issues. Engagement Terms are the contracts which we need to have in place with each of our clients. They are one of our most fundamental tools of risk of management and cover most our key regulatory and commercial areas of risk as well as the relationships we have with our clients, so the breadth of responsibility and expertise required in this area is very great. What you will do Support the maintenance and accuracy of client and client group records across the firm's core databases. Provide high quality administrative and organisational support to the Business Acceptance Unit (BAU) teams in Belfast and London. Collect, scan, organise and store essential records, ensuring they are captured and held correctly in relevant systems. Contribute to the development and improvement of BAU internal record management processes and databases. Work closely with Finance and Business Development to ensure client and matter information remains accurate and up to date. Carry out systematic reviews of records across multiple platforms including the Engagement Terms Database (ETD), Legacy Shearman Database and the Client Commercial Database (CCD). Assist with reconciling discrepancies between databases alongside Finance and the ETT Team. Prepare clear summaries of findings, highlight inconsistencies and flag records needing further investigation. Draft tailored communications to relationship partners summarising data insights and seeking verification of current engagement terms. Liaise directly with partners to confirm the validity of terms, assess whether renegotiation is required and record appetite for updates or renewals. Escalate complex queries or issues to the ETT Legal Team when needed. Help monitor service levels within the ETT and contribute to the team's continuous improvement initiatives. Provide paralegal support, research assistance and project help to the ETT Legal Team. What you will have Previous paralegal experience within a leading or top tier law firm. Experience within a Risk and Compliance function (preferred but not essential). Strong organisational abilities and proven experience managing and maintaining databases. Exposure to drafting commercial contracts is advantageous. Excellent communication and interpersonal skills, with confidence engaging stakeholders at all levels. Outstanding attention to detail and the ability to manage and process large volumes of information with accuracy and consistency. What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: Culture and benefits A&O Shearman careers Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here .

We have an exciting opportunity for a Tax Reserves Manager to join our Finance team, based in A&O Shearman's Belfast office. Finance team - Belfast The Tax Reserves Manager is a member of the Partners' Affairs and Tax ("PAT") team supporting the Head of International Tax in the management of the global tax affairs of the A&O Shearman grouping, with a specific focus on the delivery of partners' tax reserves. What you will do Develop a detailed understanding of the tax systems of the territories in which A&O Shearman operates in relation to partner tax reserves. Set up of tax reserves both in GBP and in currency, for both equity and employee/consultant partners, and subsequent reconciliation and release of residual balances, including review of various tax equalisation arrangements. Coordination of work done by UK and international tax teams to obtain a consolidated view of partners' overall tax reserves positions as part of ongoing reserves reconciliation and releases processes. Ongoing review of existing processes to ensure that they continue to be appropriate (e.g. to reflect impacts of business change transactions and external legislative developments), and to identify opportunities to improve these. Play a leading role in determining and putting in place appropriate processes for reconciling partner tax reserves for new offices and ensuring that these are maintained going forward. Support year-end work to deliver tax reserves calculations, tax equalisation calculations and relevant tax disclosures. Ensuring that positions taken in relation to partner tax reserves are correctly reflected in relevant accounting systems. Reconciliation and ongoing maintenance of deferred tax control accounts. Build awareness of technology solutions (including use of AI and automation) that could generate efficiencies in the tax reserving process and propose recommendations on how these could be implemented. Communications with partners, CFOs and other stakeholders in relation to tax reserving matters. Liaising with external advisors where required. Coordinate and support the work of junior team members in London and Belfast. What you will have Strong General Ledger accounting skills. Evidence of strong numeric skills. ACA or equivalent accounting qualification. Tax qualification (e.g. ADIT or CTA) desirable. Personal or Corporate Tax Experience to Manager level. Collaborative approach and ability to build strong relationships with PAT team colleagues, as well as colleagues in other teams located across the globe. Ability to effectively communicate complex tax and accounting issues both orally and in writing to non-specialists. Strong analytical skills and an eye for detail. Broad knowledge of tax issues affecting partners in professional partnerships would be helpful but is not a pre-requisite. What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: Culture and benefits A&O Shearman careers Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here. Role level: Manager

We have an exciting opportunity for a Tax Reserves Manager to join our Finance team, based in A&O Shearman's Belfast office. Finance team - Belfast The Tax Reserves Manager is a member of the Partners' Affairs and Tax ("PAT") team supporting the Head of International Tax in the management of the global tax affairs of the A&O Shearman grouping, with a specific focus on the delivery of partners' tax reserves. What you will do Develop a detailed understanding of the tax systems of the territories in which A&O Shearman operates in relation to partner tax reserves. Set up of tax reserves both in GBP and in currency, for both equity and employee/consultant partners, and subsequent reconciliation and release of residual balances, including review of various tax equalisation arrangements. Coordination of work done by UK and international tax teams to obtain a consolidated view of partners' overall tax reserves positions as part of ongoing reserves reconciliation and releases processes. Ongoing review of existing processes to ensure that they continue to be appropriate (e.g. to reflect impacts of business change transactions and external legislative developments), and to identify opportunities to improve these. Play a leading role in determining and putting in place appropriate processes for reconciling partner tax reserves for new offices and ensuring that these are maintained going forward. Support year-end work to deliver tax reserves calculations, tax equalisation calculations and relevant tax disclosures. Ensuring that positions taken in relation to partner tax reserves are correctly reflected in relevant accounting systems. Reconciliation and ongoing maintenance of deferred tax control accounts. Build awareness of technology solutions (including use of AI and automation) that could generate efficiencies in the tax reserving process and propose recommendations on how these could be implemented. Communications with partners, CFOs and other stakeholders in relation to tax reserving matters. Liaising with external advisors where required. Coordinate and support the work of junior team members in London and Belfast. What you will have Strong General Ledger accounting skills. Evidence of strong numeric skills. ACA or equivalent accounting qualification. Tax qualification (e.g. ADIT or CTA) desirable. Personal or Corporate Tax Experience to Manager level. Collaborative approach and ability to build strong relationships with PAT team colleagues, as well as colleagues in other teams located across the globe. Ability to effectively communicate complex tax and accounting issues both orally and in writing to non-specialists. Strong analytical skills and an eye for detail. Broad knowledge of tax issues affecting partners in professional partnerships would be helpful but is not a pre-requisite. What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: Culture and benefits A&O Shearman careers Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here. Role level: Manager

We have an exciting opportunity for a Tax Reserves Manager to join our Finance team, based in A&O Shearman's Belfast office. Finance team - Belfast The Tax Reserves Manager is a member of the Partners' Affairs and Tax ("PAT") team supporting the Head of International Tax in the management of the global tax affairs of the A&O Shearman grouping, with a specific focus on the delivery of partners' tax reserves. What you will do Develop a detailed understanding of the tax systems of the territories in which A&O Shearman operates in relation to partner tax reserves. Set up of tax reserves both in GBP and in currency, for both equity and employee/consultant partners, and subsequent reconciliation and release of residual balances, including review of various tax equalisation arrangements. Coordination of work done by UK and international tax teams to obtain a consolidated view of partners' overall tax reserves positions as part of ongoing reserves reconciliation and releases processes. Ongoing review of existing processes to ensure that they continue to be appropriate (e.g. to reflect impacts of business change transactions and external legislative developments), and to identify opportunities to improve these. Play a leading role in determining and putting in place appropriate processes for reconciling partner tax reserves for new offices and ensuring that these are maintained going forward. Support year-end work to deliver tax reserves calculations, tax equalisation calculations and relevant tax disclosures. Ensuring that positions taken in relation to partner tax reserves are correctly reflected in relevant accounting systems. Reconciliation and ongoing maintenance of deferred tax control accounts. Build awareness of technology solutions (including use of AI and automation) that could generate efficiencies in the tax reserving process and propose recommendations on how these could be implemented. Communications with partners, CFOs and other stakeholders in relation to tax reserving matters. Liaising with external advisors where required. Coordinate and support the work of junior team members in London and Belfast. What you will have Strong General Ledger accounting skills. Evidence of strong numeric skills. ACA or equivalent accounting qualification. Tax qualification (e.g. ADIT or CTA) desirable. Personal or Corporate Tax Experience to Manager level. Collaborative approach and ability to build strong relationships with PAT team colleagues, as well as colleagues in other teams located across the globe. Ability to effectively communicate complex tax and accounting issues both orally and in writing to non-specialists. Strong analytical skills and an eye for detail. Broad knowledge of tax issues affecting partners in professional partnerships would be helpful but is not a pre-requisite. What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: Culture and benefits A&O Shearman careers Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here. Role level: Manager

We have an exciting opportunity for a Paralegal to join our growing Engagement Terms Team , based in the A&O Shearman Belfast office. This role offers the chance to work at the core of the firm's business acceptance, data quality and risk management processes, supporting a global team and gaining exposure to high quality legal operations work. This is a 12-month FTC opportunity The Engagement Terms Team - Belfast The Engagement Terms Team (ETT) is a global function that provides a first-class service to the firm's partners and fee earners offering strategic legal support on a wide range of client engagement terms and risk related issues. Engagement Terms are the contracts which we need to have in place with each of our clients. They are one of our most fundamental tools of risk of management and cover most our key regulatory and commercial areas of risk as well as the relationships we have with our clients, so the breadth of responsibility and expertise required in this area is very great. What you will do Support the maintenance and accuracy of client and client group records across the firm's core databases. Provide high quality administrative and organisational support to the Business Acceptance Unit (BAU) teams in Belfast and London. Collect, scan, organise and store essential records, ensuring they are captured and held correctly in relevant systems. Contribute to the development and improvement of BAU internal record management processes and databases. Work closely with Finance and Business Development to ensure client and matter information remains accurate and up to date. Carry out systematic reviews of records across multiple platforms including the Engagement Terms Database (ETD), Legacy Shearman Database and the Client Commercial Database (CCD). Assist with reconciling discrepancies between databases alongside Finance and the ETT Team. Prepare clear summaries of findings, highlight inconsistencies and flag records needing further investigation. Draft tailored communications to relationship partners summarising data insights and seeking verification of current engagement terms. Liaise directly with partners to confirm the validity of terms, assess whether renegotiation is required and record appetite for updates or renewals. Escalate complex queries or issues to the ETT Legal Team when needed. Help monitor service levels within the ETT and contribute to the team's continuous improvement initiatives. Provide paralegal support, research assistance and project help to the ETT Legal Team. What you will have Previous paralegal experience within a leading or top tier law firm. Experience within a Risk and Compliance function (preferred but not essential). Strong organisational abilities and proven experience managing and maintaining databases. Exposure to drafting commercial contracts is advantageous. Excellent communication and interpersonal skills, with confidence engaging stakeholders at all levels. Outstanding attention to detail and the ability to manage and process large volumes of information with accuracy and consistency. What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: Culture and benefits A&O Shearman careers Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here .

We have an exciting opportunity for a Paralegal to join our growing Engagement Terms Team , based in the A&O Shearman Belfast office. This role offers the chance to work at the core of the firm's business acceptance, data quality and risk management processes, supporting a global team and gaining exposure to high quality legal operations work. This is a 8-months FTC opportunity Please note the working hours for this role are Monday-Friday, 14:00-22:30. The Engagement Terms Team - Belfast The Engagement Terms Team (ETT) is a global function that provides a first-class service to the firm's partners and fee earners offering strategic legal support on a wide range of client engagement terms and risk related issues. Engagement Terms are the contracts which we need to have in place with each of our clients. They are one of our most fundamental tools of risk of management and cover most our key regulatory and commercial areas of risk as well as the relationships we have with our clients, so the breadth of responsibility and expertise required in this area is very great. What you will do Support the maintenance and accuracy of client and client group records across the firm's core databases. Provide high quality administrative and organisational support to the Business Acceptance Unit (BAU) teams in Belfast and London. Collect, scan, organise and store essential records, ensuring they are captured and held correctly in relevant systems. Contribute to the development and improvement of BAU internal record management processes and databases. Work closely with Finance and Business Development to ensure client and matter information remains accurate and up to date. Carry out systematic reviews of records across multiple platforms including the Engagement Terms Database (ETD), Legacy Shearman Database and the Client Commercial Database (CCD). Assist with reconciling discrepancies between databases alongside Finance and the ETT Team. Prepare clear summaries of findings, highlight inconsistencies and flag records needing further investigation. Draft tailored communications to relationship partners summarising data insights and seeking verification of current engagement terms. Liaise directly with partners to confirm the validity of terms, assess whether renegotiation is required and record appetite for updates or renewals. Escalate complex queries or issues to the ETT Legal Team when needed. Help monitor service levels within the ETT and contribute to the team's continuous improvement initiatives. Provide paralegal support, research assistance and project help to the ETT Legal Team. What you will have Previous paralegal experience within a leading or top tier law firm. Experience within a Risk and Compliance function (preferred but not essential). Strong organisational abilities and proven experience managing and maintaining databases. Exposure to drafting commercial contracts is advantageous. Excellent communication and interpersonal skills, with confidence engaging stakeholders at all levels. Outstanding attention to detail and the ability to manage and process large volumes of information with accuracy and consistency. What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: Culture and benefits A&O Shearman careers Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here .

We have an exciting opportunity for a Tax Reserves Manager to join our Finance team, based in A&O Shearman's Belfast office. Finance team - Belfast The Tax Reserves Manager is a member of the Partners' Affairs and Tax ("PAT") team supporting the Head of International Tax in the management of the global tax affairs of the A&O Shearman grouping, with a specific focus on the delivery of partners' tax reserves. What you will do Develop a detailed understanding of the tax systems of the territories in which A&O Shearman operates in relation to partner tax reserves. Set up of tax reserves both in GBP and in currency, for both equity and employee/consultant partners, and subsequent reconciliation and release of residual balances, including review of various tax equalisation arrangements. Coordination of work done by UK and international tax teams to obtain a consolidated view of partners' overall tax reserves positions as part of ongoing reserves reconciliation and releases processes. Ongoing review of existing processes to ensure that they continue to be appropriate (e.g. to reflect impacts of business change transactions and external legislative developments), and to identify opportunities to improve these. Play a leading role in determining and putting in place appropriate processes for reconciling partner tax reserves for new offices and ensuring that these are maintained going forward. Support year-end work to deliver tax reserves calculations, tax equalisation calculations and relevant tax disclosures. Ensuring that positions taken in relation to partner tax reserves are correctly reflected in relevant accounting systems. Reconciliation and ongoing maintenance of deferred tax control accounts. Build awareness of technology solutions (including use of AI and automation) that could generate efficiencies in the tax reserving process and propose recommendations on how these could be implemented. Communications with partners, CFOs and other stakeholders in relation to tax reserving matters. Liaising with external advisors where required. Coordinate and support the work of junior team members in London and Belfast. What you will have Strong General Ledger accounting skills. Evidence of strong numeric skills. ACA or equivalent accounting qualification. Tax qualification (e.g. ADIT or CTA) desirable. Personal or Corporate Tax Experience to Manager level. Collaborative approach and ability to build strong relationships with PAT team colleagues, as well as colleagues in other teams located across the globe. Ability to effectively communicate complex tax and accounting issues both orally and in writing to non-specialists. Strong analytical skills and an eye for detail. Broad knowledge of tax issues affecting partners in professional partnerships would be helpful but is not a pre-requisite. What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: Culture and benefits A&O Shearman careers Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here. Role level: Manager

We have an exciting opportunity for a Paralegal to join our growing Engagement Terms Team , based in the A&O Shearman Belfast office. This role offers the chance to work at the core of the firm's business acceptance, data quality and risk management processes, supporting a global team and gaining exposure to high quality legal operations work. This is a 12-month FTC opportunity The Engagement Terms Team - Belfast The Engagement Terms Team (ETT) is a global function that provides a first-class service to the firm's partners and fee earners offering strategic legal support on a wide range of client engagement terms and risk related issues. Engagement Terms are the contracts which we need to have in place with each of our clients. They are one of our most fundamental tools of risk of management and cover most our key regulatory and commercial areas of risk as well as the relationships we have with our clients, so the breadth of responsibility and expertise required in this area is very great. What you will do Support the maintenance and accuracy of client and client group records across the firm's core databases. Provide high quality administrative and organisational support to the Business Acceptance Unit (BAU) teams in Belfast and London. Collect, scan, organise and store essential records, ensuring they are captured and held correctly in relevant systems. Contribute to the development and improvement of BAU internal record management processes and databases. Work closely with Finance and Business Development to ensure client and matter information remains accurate and up to date. Carry out systematic reviews of records across multiple platforms including the Engagement Terms Database (ETD), Legacy Shearman Database and the Client Commercial Database (CCD). Assist with reconciling discrepancies between databases alongside Finance and the ETT Team. Prepare clear summaries of findings, highlight inconsistencies and flag records needing further investigation. Draft tailored communications to relationship partners summarising data insights and seeking verification of current engagement terms. Liaise directly with partners to confirm the validity of terms, assess whether renegotiation is required and record appetite for updates or renewals. Escalate complex queries or issues to the ETT Legal Team when needed. Help monitor service levels within the ETT and contribute to the team's continuous improvement initiatives. Provide paralegal support, research assistance and project help to the ETT Legal Team. What you will have Previous paralegal experience within a leading or top tier law firm. Experience within a Risk and Compliance function (preferred but not essential). Strong organisational abilities and proven experience managing and maintaining databases. Exposure to drafting commercial contracts is advantageous. Excellent communication and interpersonal skills, with confidence engaging stakeholders at all levels. Outstanding attention to detail and the ability to manage and process large volumes of information with accuracy and consistency. What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: Culture and benefits A&O Shearman careers Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here .

We have an exciting opportunity for a Tax Reserves Manager to join our Finance team, based in A&O Shearman's Belfast office. Finance team - Belfast The Tax Reserves Manager is a member of the Partners' Affairs and Tax ("PAT") team supporting the Head of International Tax in the management of the global tax affairs of the A&O Shearman grouping, with a specific focus on the delivery of partners' tax reserves. What you will do Develop a detailed understanding of the tax systems of the territories in which A&O Shearman operates in relation to partner tax reserves. Set up of tax reserves both in GBP and in currency, for both equity and employee/consultant partners, and subsequent reconciliation and release of residual balances, including review of various tax equalisation arrangements. Coordination of work done by UK and international tax teams to obtain a consolidated view of partners' overall tax reserves positions as part of ongoing reserves reconciliation and releases processes. Ongoing review of existing processes to ensure that they continue to be appropriate (e.g. to reflect impacts of business change transactions and external legislative developments), and to identify opportunities to improve these. Play a leading role in determining and putting in place appropriate processes for reconciling partner tax reserves for new offices and ensuring that these are maintained going forward. Support year-end work to deliver tax reserves calculations, tax equalisation calculations and relevant tax disclosures. Ensuring that positions taken in relation to partner tax reserves are correctly reflected in relevant accounting systems. Reconciliation and ongoing maintenance of deferred tax control accounts. Build awareness of technology solutions (including use of AI and automation) that could generate efficiencies in the tax reserving process and propose recommendations on how these could be implemented. Communications with partners, CFOs and other stakeholders in relation to tax reserving matters. Liaising with external advisors where required. Coordinate and support the work of junior team members in London and Belfast. What you will have Strong General Ledger accounting skills. Evidence of strong numeric skills. ACA or equivalent accounting qualification. Tax qualification (e.g. ADIT or CTA) desirable. Personal or Corporate Tax Experience to Manager level. Collaborative approach and ability to build strong relationships with PAT team colleagues, as well as colleagues in other teams located across the globe. Ability to effectively communicate complex tax and accounting issues both orally and in writing to non-specialists. Strong analytical skills and an eye for detail. Broad knowledge of tax issues affecting partners in professional partnerships would be helpful but is not a pre-requisite. What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: Culture and benefits A&O Shearman careers Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here. Role level: Manager

We have an exciting opportunity for a Group Finance Manager (Manager) to join our Finance team , based in A&O Shearman's Belfast office. Finance team - Belfast Achieving the firm's strategy requires a world class Finance department to work with the decision makers. Our teams add value through the services provided, managing compliance and providing information and insight. This is achieved by having a collaborative and high performing team that builds relationships with the Partners and other decision-makers in the firm so that they trust us to advise them on commercial, financial, and technical matters. What you will do To lead the delivery of high-quality financial control and reporting across the Group, supporting decision-making through robust analysis and insight. The role is responsible for maintaining best practice and standards across the finance function, driving continuous improvement, and acting as a trusted adviser to the global finance community. Lead the preparation and delivery of financial information to management and the partnership, ensuring accuracy and timeliness against tight deadlines, and providing high-quality analysis and insight to support decision-making, including commentary on key trends and variances. Oversee key areas of the month-end and year-end close processes, including journals, review of reconciliations, and Group reporting outputs, ensuring the integrity of the balances through oversight of critical judgements and complex accounting areas. Manage delivery of elements of the Group year-end process, including financial statements for UK entities and supporting disclosures. Prepare and review technical accounting papers, assessing the impact of new and emerging accounting standards on the Group, and supporting implementation through training to the global finance network. Oversee the management of cross-border intra-group balances and funding on a multi-currency basis, ensuring compliance with UK and international requirements, and ensuring timely reconciliation and settlement of balances across the global network. Review and enhance financial processes, documentation, and internal controls to ensure accuracy, consistency, and efficiency, supporting the development and maintenance of Group accounting policies and identifying control gaps to drive continuous improvement. Partner with Finance Systems and Business Analysts to support the development and optimisation of finance systems and reporting tools, driving improvements in reporting capability and automation. Build and maintain relationships with Finance staff across all A&O Shearman offices, acting as a trusted adviser on accounting, intercompany, and policy matters, and supporting the global finance network on process and technical queries. Lead and deliver ad hoc projects, including implementation of new reporting or analytical capabilities. Lead, develop, and mentor junior team members, providing ongoing coaching, performance management, and technical guidance, and fostering a high-performing and collaborative team environment. What you will have Member of recognised accounting body as a qualified accountant. Significant post-qualified experience in a finance function. Experience in a Big 4 accountancy practice or in an international environment is an advantage. Excellent written and verbal communication skills, with the ability to clearly explain complex financial and technical issues to both financial and non-financial stakeholders. Ability to influence at a senior level as a credible subject-matter expert, adapting style to different audiences and demonstrating strong emotional intelligence. Strong leadership capability, with the ability to motivate, develop, and manage individuals, and contribute effectively within a high-performing global team environment. Outstanding analytical and problem-solving capabilities, with the ability to develop meaningful, well-reasoned insights and apply a proactive, solution-driven approach. Strong technical accounting knowledge, including IFRS, with the ability to discuss complex issues with senior group management, alongside a thorough understanding of financial accounting principles, currency accounting, financial systems, and group structures. Excellent organisational and time management skills, with the ability to prioritise effectively, manage multiple deliverables, and perform under pressure in a fast-paced environment with shifting priorities. Ability to produce high-quality documentation, reports, and training materials, and to support, mentor, and develop finance colleagues across a global network. What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: Culture and benefits A&O Shearman careers Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.

We have an exciting opportunity for a Tax Reserves Manager to join our Finance team, based in A&O Shearman's Belfast office. Finance team - Belfast The Tax Reserves Manager is a member of the Partners' Affairs and Tax ("PAT") team supporting the Head of International Tax in the management of the global tax affairs of the A&O Shearman grouping, with a specific focus on the delivery of partners' tax reserves. What you will do Develop a detailed understanding of the tax systems of the territories in which A&O Shearman operates in relation to partner tax reserves. Set up of tax reserves both in GBP and in currency, for both equity and employee/consultant partners, and subsequent reconciliation and release of residual balances, including review of various tax equalisation arrangements. Coordination of work done by UK and international tax teams to obtain a consolidated view of partners' overall tax reserves positions as part of ongoing reserves reconciliation and releases processes. Ongoing review of existing processes to ensure that they continue to be appropriate (e.g. to reflect impacts of business change transactions and external legislative developments), and to identify opportunities to improve these. Play a leading role in determining and putting in place appropriate processes for reconciling partner tax reserves for new offices and ensuring that these are maintained going forward. Support year-end work to deliver tax reserves calculations, tax equalisation calculations and relevant tax disclosures. Ensuring that positions taken in relation to partner tax reserves are correctly reflected in relevant accounting systems. Reconciliation and ongoing maintenance of deferred tax control accounts. Build awareness of technology solutions (including use of AI and automation) that could generate efficiencies in the tax reserving process and propose recommendations on how these could be implemented. Communications with partners, CFOs and other stakeholders in relation to tax reserving matters. Liaising with external advisors where required. Coordinate and support the work of junior team members in London and Belfast. What you will have Strong General Ledger accounting skills. Evidence of strong numeric skills. ACA or equivalent accounting qualification. Tax qualification (e.g. ADIT or CTA) desirable. Personal or Corporate Tax Experience to Manager level. Collaborative approach and ability to build strong relationships with PAT team colleagues, as well as colleagues in other teams located across the globe. Ability to effectively communicate complex tax and accounting issues both orally and in writing to non-specialists. Strong analytical skills and an eye for detail. Broad knowledge of tax issues affecting partners in professional partnerships would be helpful but is not a pre-requisite. What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: Culture and benefits A&O Shearman careers Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here. Role level: Manager

We have an exciting opportunity for a Paralegal to join our growing Engagement Terms Team , based in the A&O Shearman Belfast office. This role offers the chance to work at the core of the firm's business acceptance, data quality and risk management processes, supporting a global team and gaining exposure to high quality legal operations work. This is a 8-months FTC opportunity Please note the working hours for this role are Monday-Friday, 14:00-22:30. The Engagement Terms Team - Belfast The Engagement Terms Team (ETT) is a global function that provides a first-class service to the firm's partners and fee earners offering strategic legal support on a wide range of client engagement terms and risk related issues. Engagement Terms are the contracts which we need to have in place with each of our clients. They are one of our most fundamental tools of risk of management and cover most our key regulatory and commercial areas of risk as well as the relationships we have with our clients, so the breadth of responsibility and expertise required in this area is very great. What you will do Support the maintenance and accuracy of client and client group records across the firm's core databases. Provide high quality administrative and organisational support to the Business Acceptance Unit (BAU) teams in Belfast and London. Collect, scan, organise and store essential records, ensuring they are captured and held correctly in relevant systems. Contribute to the development and improvement of BAU internal record management processes and databases. Work closely with Finance and Business Development to ensure client and matter information remains accurate and up to date. Carry out systematic reviews of records across multiple platforms including the Engagement Terms Database (ETD), Legacy Shearman Database and the Client Commercial Database (CCD). Assist with reconciling discrepancies between databases alongside Finance and the ETT Team. Prepare clear summaries of findings, highlight inconsistencies and flag records needing further investigation. Draft tailored communications to relationship partners summarising data insights and seeking verification of current engagement terms. Liaise directly with partners to confirm the validity of terms, assess whether renegotiation is required and record appetite for updates or renewals. Escalate complex queries or issues to the ETT Legal Team when needed. Help monitor service levels within the ETT and contribute to the team's continuous improvement initiatives. Provide paralegal support, research assistance and project help to the ETT Legal Team. What you will have Previous paralegal experience within a leading or top tier law firm. Experience within a Risk and Compliance function (preferred but not essential). Strong organisational abilities and proven experience managing and maintaining databases. Exposure to drafting commercial contracts is advantageous. Excellent communication and interpersonal skills, with confidence engaging stakeholders at all levels. Outstanding attention to detail and the ability to manage and process large volumes of information with accuracy and consistency. What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: Culture and benefits A&O Shearman careers Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here .

We have an exciting opportunity for a Tax Reserves Manager to join our Finance team, based in A&O Shearman's Belfast office. Finance team - Belfast The Tax Reserves Manager is a member of the Partners' Affairs and Tax ("PAT") team supporting the Head of International Tax in the management of the global tax affairs of the A&O Shearman grouping, with a specific focus on the delivery of partners' tax reserves. What you will do Develop a detailed understanding of the tax systems of the territories in which A&O Shearman operates in relation to partner tax reserves. Set up of tax reserves both in GBP and in currency, for both equity and employee/consultant partners, and subsequent reconciliation and release of residual balances, including review of various tax equalisation arrangements. Coordination of work done by UK and international tax teams to obtain a consolidated view of partners' overall tax reserves positions as part of ongoing reserves reconciliation and releases processes. Ongoing review of existing processes to ensure that they continue to be appropriate (e.g. to reflect impacts of business change transactions and external legislative developments), and to identify opportunities to improve these. Play a leading role in determining and putting in place appropriate processes for reconciling partner tax reserves for new offices and ensuring that these are maintained going forward. Support year-end work to deliver tax reserves calculations, tax equalisation calculations and relevant tax disclosures. Ensuring that positions taken in relation to partner tax reserves are correctly reflected in relevant accounting systems. Reconciliation and ongoing maintenance of deferred tax control accounts. Build awareness of technology solutions (including use of AI and automation) that could generate efficiencies in the tax reserving process and propose recommendations on how these could be implemented. Communications with partners, CFOs and other stakeholders in relation to tax reserving matters. Liaising with external advisors where required. Coordinate and support the work of junior team members in London and Belfast. What you will have Strong General Ledger accounting skills. Evidence of strong numeric skills. ACA or equivalent accounting qualification. Tax qualification (e.g. ADIT or CTA) desirable. Personal or Corporate Tax Experience to Manager level. Collaborative approach and ability to build strong relationships with PAT team colleagues, as well as colleagues in other teams located across the globe. Ability to effectively communicate complex tax and accounting issues both orally and in writing to non-specialists. Strong analytical skills and an eye for detail. Broad knowledge of tax issues affecting partners in professional partnerships would be helpful but is not a pre-requisite. What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: Culture and benefits A&O Shearman careers Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here. Role level: Manager

I'm delighted to be partnering with a highly successful, manufacturing business in Wrexham to recruit a Cash & Bank Administrator. Offering the opportunity to take ownership of a key finance function within a collaborative and supportive team. This isn't a processing role. Instead, you'll become the go-to person for the company's day-to-day banking operations, ensuring cash is accurately posted, reconciled and positioned across multiple accounts. Client Details The business has built an excellent reputation within its sector and supplies premium products to some of the UK's leading retailers. They offer a friendly, down-to-earth culture where people genuinely enjoy coming to work, and where everyone's contribution is recognised. You'll work closely with an experienced Financial Accountant who will support your development while giving you the autonomy to manage your own workload. Description As Cash & Bank Administrator, you'll play a vital role in maintaining the accuracy and integrity of the company's banking processes. Your responsibilities will include: Managing daily bank postings and ensuring all receipts and payments are accurately recorded. Completing daily bank reconciliations and investigating any discrepancies. Executing authorised bank-to-bank cash transfers to maintain liquidity across business accounts. Supporting month-end processes, audit requirements and cash flow reporting. Working alongside the Financial Accountant to continually improve banking processes and controls. Providing additional finance administration support where required, giving the role plenty of variety. Profile We're keen to speak with candidates who have: Previous experience within a Cash & Bank, Treasury Assistant, Accounts Assistant or Bookkeeping role. Hands-on experience completing bank reconciliations and managing daily banking activities. Exposure to cash management, funding transfers or cashbook administration. Strong attention to detail and a methodical approach to work. Good Excel skills and experience working with finance systems. Previous experience within manufacturing, FMCG or another fast-paced commercial environment would be advantageous. Job Offer Our client will offer you: Salary of around £31,000. Newly created role with genuine ownership and autonomy. Supportive and approachable finance leadership. Stable, successful and growing business. Long-term career development opportunities. On-site parking. Staff discounts. Company pension. Healthcare options. Hybrid flexibility once established in the role. If you're interested in this role, apply now.

Management Accountant Location: Leicester (Hybrid - 2 days working from home) Salary: £40,000 - £50,000 (DOE) Hours: Full time - Flexible (8am - 4pm, 9am - 5pm) Study support if required 25 holidays + bank holidays The Opportunity SF Recruitment are working with a well-established business in Leicester to recruit a Management Accountant. This is an excellent opportunity to join a growing finance team where you'll take ownership of the month-end process, provide meaningful financial insight, and support key business decisions. This role would suit a part-qualified, qualified (ACCA/CIMA/ACA) or qualified by experience accountant who enjoys working in a fast-paced environment and partnering with stakeholders across the business. Key Responsibilities Prepare accurate and timely monthly management accounts. Complete balance sheet reconciliations, accruals, prepayments and journals. Produce monthly P&L reporting with detailed variance analysis. Assist with budgeting, forecasting and cash flow reporting. Maintain the fixed asset register and depreciation schedules. Prepare and submit VAT returns. Support the year-end audit process and statutory reporting requirements. Analyse financial performance and provide commercial insight to senior management. Business partner with operational managers to improve financial performance. Identify opportunities to improve processes, controls and reporting. Produce ad hoc financial analysis and reports as required. About You ACCA, CIMA or ACA qualified, part-qualified or qualified by experience. Previous experience in a Management Accountant or Assistant Management Accountant role. Strong understanding of month-end processes and balance sheet reconciliations. Confident producing management accounts with minimal supervision. Advanced Excel skills (Pivot Tables, XLOOKUP/VLOOKUP, SUMIFS). Excellent analytical skills with strong attention to detail. Able to communicate financial information clearly to both finance and non-finance stakeholders. Proactive, organised and keen to drive continuous improvement.

We have an exciting opportunity for a Senior ITSM Process Support Analyst to join our IT Team, based in A&O Shearman's Belfast office. Information Technology team - Belfast The core of the global technology department's mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30+ countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Technology Services Deliver performant, available and consistent technology services by operating the firm's core systems and providing world-class support across all regions and offices to enable frictionless user experiences. What you will do Reporting to the Global Service Desk Senior Manager, the Senior ITSM Process Support Analyst provides senior-level administration, coordination and reporting support for IT service management (ITSM) processes across the IT organisation. The role manages the administration of defined process activities end-to-end, maintains process documentation, controls and enables designated process owners and stakeholders to make decisions and drive outcomes. The role supports and influences process effectiveness but does not own the processes or hold final decision-making authority. As part of the Global Service Desk function, the role coordinates and administers key ITSM practices including Change & Release Management, Problem Management, and Service Design / Acceptance into Service. This includes scheduling and supporting governance forums, ensuring required records and evidence are captured in the ITSM toolset, and monitoring adherence to agreed standards so that services are introduced, changed and operated in a controlled, low-risk and value-driven manner. Where exceptions are identified, the role escalates to the relevant process owner or governance forum for direction. This role requires a pragmatic, hands-on individual who is comfortable balancing governance with delivery. The Senior ITSM Process Support Analyst works closely with technical teams, service owners, vendors and business stakeholders to prepare information, highlight risks and non-compliance, and escalate decision points to the appropriate process owner or forum. Key Relationships; Manager: Global Service Desk Senior Manager Direct Reports: None Additional Colleagues: Global Service Desk Managers, Regional IT Managers, Global Technical Teams, Service Owners, IT Knowledge & Training Teams, IT Project Managers, Service Managers, Third party suppliers & vendors. Business support functions, including Finance Systems Group, HR, and Facilities. What you will do Manage the administration and day-to-day coordination of assigned ITSM processes by ensuring records are accurate and complete, completing compliance checks, and producing management information (MI) and insights. Identify trends, risks, exceptions and decision points, and escalate them to the appropriate process owner(s) or governance forum for direction and approval (this role does not own the process). Maintain and update process documentation (policies, procedures, workflows, controls, RACI, templates) using agreed templates, and route changes to the appropriate process owner/governance forum for review and approval. Support alignment of ITSM processes with ITIL practices, firm policies, security standards and regulatory requirements by completing routine evidence checks, recording observations, and escalating exceptions and non-compliance for review. Change Management: perform initial quality checks on change records (e.g., risk/impact, test evidence, back-out plans, communications), coordinate scheduling and communications, and ensure the change is routed to the appropriate authority for approval. CAB support: assist with meeting logistics, prepare and circulate agendas and change packs, capture decisions and actions, publish notes/minutes, and follow up on actions to closure. Monitor change outcomes (e.g., success/failure, incidents linked to change) and assist with post-implementation reviews (PIRs). Ensure follow-up actions are logged and routed to the relevant teams/owners, and escalate overdue actions and risks as required. Problem Management: support the problem lifecycle by ensuring records are logged and kept up to date, assisting with prioritisation and progress tracking, and coordinating inputs from technical teams. Arrange and document root cause analysis sessions under guidance and maintain the known error record and remediation action log, escalating overdue actions and risks to the process owner. Produce basic trend reports using incident/problem data (e.g., recurring themes, volumes, categories) and share findings with the process owner/manager to support improvement discussions and prioritisation. Service Design / Acceptance into Service: support the service readiness process by checking that required artefacts are provided (e.g., support model, documentation, monitoring, SLAs, knowledge articles, training), coordinating reviews and sign-offs by the appropriate service/process owners, and tracking actions to completion. Support service transition by coordinating updates between project delivery, technical teams and service operations, and escalating readiness risks where acceptance criteria are not met. Work with ITSM tool owners and vendors to raise requests, assist with testing of agreed configurations, and help confirm that tooling and reports support the documented process steps (escalating gaps to the relevant tool/process owners). Support process adoption by using approved guidance materials, assisting with training/briefings, and responding to day-to-day queries on how to follow the process and use the toolset, escalating complex queries where needed. Decision rights: this role works under guidance and does not approve changes, accept services into live support, or own remediation delivery. The role highlights issues and escalates decisions, risks and exceptions to the appropriate process owner, CAB, service owner or leadership forum. What you will have Experience: Strong working knowledge of ITIL frameworks. Minimum 5+ years working within an IT environment. Proven stakeholder engagement and communication skills. Proven ability to adopt, drive, and promote continual service improvement, using data, insight, and stakeholder feedback to enhance service performance, tooling effectiveness, and user experience. Personal: Comfortable wearing multiple hats and balancing governance with delivery. Strong analytical and presentation skills Confident communicator with the ability to influence and challenge constructively. Highly organised, with the ability to manage competing priorities across multiple processes and initiatives. Strong focus on operational excellence, risk management and service quality Excellent stakeholder engagement and communication skills. Strong focus on continuous improvement, optimisation, and delivering operational excellence. Always promotes the firm's values and fosters collaborative working relationships with a wide range of people and departments. Degree qualified - preferred ITIL v4 Certification - preferred What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world's leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive . click apply for full job details

We have an exciting opportunity for a Paralegal to join our growing Engagement Terms Team , based in the A&O Shearman Belfast office. This role offers the chance to work at the core of the firm's business acceptance, data quality and risk management processes, supporting a global team and gaining exposure to high quality legal operations work. This is a 12-month FTC opportunity The Engagement Terms Team - Belfast The Engagement Terms Team (ETT) is a global function that provides a first-class service to the firm's partners and fee earners offering strategic legal support on a wide range of client engagement terms and risk related issues. Engagement Terms are the contracts which we need to have in place with each of our clients. They are one of our most fundamental tools of risk of management and cover most our key regulatory and commercial areas of risk as well as the relationships we have with our clients, so the breadth of responsibility and expertise required in this area is very great. What you will do Support the maintenance and accuracy of client and client group records across the firm's core databases. Provide high quality administrative and organisational support to the Business Acceptance Unit (BAU) teams in Belfast and London. Collect, scan, organise and store essential records, ensuring they are captured and held correctly in relevant systems. Contribute to the development and improvement of BAU internal record management processes and databases. Work closely with Finance and Business Development to ensure client and matter information remains accurate and up to date. Carry out systematic reviews of records across multiple platforms including the Engagement Terms Database (ETD), Legacy Shearman Database and the Client Commercial Database (CCD). Assist with reconciling discrepancies between databases alongside Finance and the ETT Team. Prepare clear summaries of findings, highlight inconsistencies and flag records needing further investigation. Draft tailored communications to relationship partners summarising data insights and seeking verification of current engagement terms. Liaise directly with partners to confirm the validity of terms, assess whether renegotiation is required and record appetite for updates or renewals. Escalate complex queries or issues to the ETT Legal Team when needed. Help monitor service levels within the ETT and contribute to the team's continuous improvement initiatives. Provide paralegal support, research assistance and project help to the ETT Legal Team. What you will have Previous paralegal experience within a leading or top tier law firm. Experience within a Risk and Compliance function (preferred but not essential). Strong organisational abilities and proven experience managing and maintaining databases. Exposure to drafting commercial contracts is advantageous. Excellent communication and interpersonal skills, with confidence engaging stakeholders at all levels. Outstanding attention to detail and the ability to manage and process large volumes of information with accuracy and consistency. What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: Culture and benefits A&O Shearman careers Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here .