Role Overview Step into a high-growth, forward-thinking environment with Synco Fire and Security, part of the respected Ranger Group , as our next Regional Business Development Manager. This field-based role offers you the chance to take full ownership of a key region South East, Midlands, or North West and play a crucial role in driving recurring revenue across a thriving portfolio. We re looking for someone with the drive, determination, and ambition to succeed within a company that genuinely values its people. At Synco, your hard work isn t just noticed, it s appreciated, celebrated, and rewarded generously. You ll be joining a team where commitment is recognised, success is shared, and your contribution truly matters. If you re ready to grow with a business that invests in you as much as you invest in them, this is your opportunity to make a real impact. You ll be responsible for winning new maintenance contracts, converting existing installations into service agreements, and securing competitor takeovers across a wide range of fire and security systems. With the freedom to manage your territory and the support of a collaborative team, this role offers the perfect blend of autonomy, challenge, and reward. If you re ambitious, commercially sharp, and motivated by uncapped earning potential, this is a fantastic opportunity to accelerate your career within the Ranger Group. Key Responsibilities Territory Sales Growth Develop and deliver a strategic plan to grow service contract revenue across your region Target commercial, residential, FM, and public-sector clients Actively pursue and win competitor contract takeovers New Business Development Identify opportunities within both existing installed systems and new prospects Conduct site surveys to scope maintenance requirements Prepare accurate, competitive quotations Secure new service agreements in line with monthly and quarterly targets Account Development Manage and grow a portfolio of customers within your territory Increase contract value through upselling additional systems, coverage, and monitoring Maintain strong, proactive relationships to support long-term retention Pipeline & Reporting Maintain a healthy, accurate sales pipeline Forecast monthly and quarterly performance Report activity, wins, and risks to management Operational Handover Ensure smooth, accurate handover of new contracts to service teams Support onboarding and resolve any early-stage issues Assist with contract renewals where required Key Targets / KPIs Monthly new contract sales Recurring Monthly Revenue (RMR) growth Number of new contracts secured Quote-to-order conversion rate Customer retention within the region Required Experience Field-based sales experience within the fire & security industry Proven success selling service or maintenance contracts Strong understanding of fire alarms, CCTV, access control, and intruder systems Experience conducting site surveys and preparing quotations Full UK driving licence Skills & Attributes Excellent territory management and self-discipline Confident engaging with FM companies, property managers, and business owners Strong commercial awareness and pricing judgement Ability to balance new business generation with account management Resilient, proactive, and target-driven Desirable Knowledge of UK compliance standards (BS 5839, NSI/SSAIB, BAFE) Experience selling monitoring (ARC) and service upgrades Existing network within the region Benefits Package Competitive base salary £45K - £50K + uncapped commission Pension scheme and employee benefits Car allowance + paid mileage Private health insurance Life insurance Employee Assistance Program 25 days annual leave + bank holidays (option to buy additional days) Clear career progression within a fast-growing Group Supportive, collaborative team culture Success Profile Builds a strong, active pipeline quickly Regularly secures competitor contract takeovers Delivers consistent monthly RMR growth Maintains exceptional customer retention across the region Equal Opportunities Statement As an equal opportunities employer, RangerFS is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Ranger.
Aug 15, 2026
Full time
Role Overview Step into a high-growth, forward-thinking environment with Synco Fire and Security, part of the respected Ranger Group , as our next Regional Business Development Manager. This field-based role offers you the chance to take full ownership of a key region South East, Midlands, or North West and play a crucial role in driving recurring revenue across a thriving portfolio. We re looking for someone with the drive, determination, and ambition to succeed within a company that genuinely values its people. At Synco, your hard work isn t just noticed, it s appreciated, celebrated, and rewarded generously. You ll be joining a team where commitment is recognised, success is shared, and your contribution truly matters. If you re ready to grow with a business that invests in you as much as you invest in them, this is your opportunity to make a real impact. You ll be responsible for winning new maintenance contracts, converting existing installations into service agreements, and securing competitor takeovers across a wide range of fire and security systems. With the freedom to manage your territory and the support of a collaborative team, this role offers the perfect blend of autonomy, challenge, and reward. If you re ambitious, commercially sharp, and motivated by uncapped earning potential, this is a fantastic opportunity to accelerate your career within the Ranger Group. Key Responsibilities Territory Sales Growth Develop and deliver a strategic plan to grow service contract revenue across your region Target commercial, residential, FM, and public-sector clients Actively pursue and win competitor contract takeovers New Business Development Identify opportunities within both existing installed systems and new prospects Conduct site surveys to scope maintenance requirements Prepare accurate, competitive quotations Secure new service agreements in line with monthly and quarterly targets Account Development Manage and grow a portfolio of customers within your territory Increase contract value through upselling additional systems, coverage, and monitoring Maintain strong, proactive relationships to support long-term retention Pipeline & Reporting Maintain a healthy, accurate sales pipeline Forecast monthly and quarterly performance Report activity, wins, and risks to management Operational Handover Ensure smooth, accurate handover of new contracts to service teams Support onboarding and resolve any early-stage issues Assist with contract renewals where required Key Targets / KPIs Monthly new contract sales Recurring Monthly Revenue (RMR) growth Number of new contracts secured Quote-to-order conversion rate Customer retention within the region Required Experience Field-based sales experience within the fire & security industry Proven success selling service or maintenance contracts Strong understanding of fire alarms, CCTV, access control, and intruder systems Experience conducting site surveys and preparing quotations Full UK driving licence Skills & Attributes Excellent territory management and self-discipline Confident engaging with FM companies, property managers, and business owners Strong commercial awareness and pricing judgement Ability to balance new business generation with account management Resilient, proactive, and target-driven Desirable Knowledge of UK compliance standards (BS 5839, NSI/SSAIB, BAFE) Experience selling monitoring (ARC) and service upgrades Existing network within the region Benefits Package Competitive base salary £45K - £50K + uncapped commission Pension scheme and employee benefits Car allowance + paid mileage Private health insurance Life insurance Employee Assistance Program 25 days annual leave + bank holidays (option to buy additional days) Clear career progression within a fast-growing Group Supportive, collaborative team culture Success Profile Builds a strong, active pipeline quickly Regularly secures competitor contract takeovers Delivers consistent monthly RMR growth Maintains exceptional customer retention across the region Equal Opportunities Statement As an equal opportunities employer, RangerFS is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Ranger.
Job Title: Lead Programme Technical Engineer Location: UK-City of London UK-Surrey-Camberley Salary: Competitive Type: Permanent Sector: Public Sector Job Description The Lead Programme Technical Engineer is responsible for owning and delivering all aspects of technical solution delivery for North Public Services key customers. The Lead Programme Engineer plays a key role in delivering the company s safety and security technology solutions and services working with North Technical Consultants & Design Authorities to ensure customer objectives are met and exceeded on both projects and service delivery. Their primary objective is to ensure that projects are completed efficiently, in compliance with the technical specification, within budget, and according to specified deadlines, overseeing all aspects of a project engineering works, Server and infrastructure mobilisation and maintenance, Triage of all service tickets, management of the day to day field service engineering to ensure efficient resolution to faults and service requirements, and serve as the main technical point of contact for stakeholders and team members. This role will report to the Programme Manager and include a programme of training and development to assist the individual as required, but also with a view to future progression and succession planning. KEY RESPONSIBILITIES: Project Planning & Delivery Collaborate with customers and North teams to deliver solutions that address business challenges. Define and deliver project scope, objectives, plans, timelines, and deliverables with stakeholders. Identify and coordinate required resources, including personnel, equipment, and materials. Lead project kick-off activities, ensuring clear communication of objectives, roles, and responsibilities. Oversee technical installation, system programming, commissioning, and customer training. Service Delivery Ensure customer infrastructure is maintained through effective patching, updates, and ongoing support. Manage fault triage processes, coordinating timely attendance and resolution by Field Service Engineers. Oversee engineer performance to ensure efficient and cost-effective maintenance of customer assets. Support ongoing technical training and development of Field Service Engineers. Resource & Risk Management Allocate and manage resources to ensure projects and services are delivered on time and within budget. Coordinate with Programme, Project, and Resource Managers to secure required personnel. Identify, assess, and mitigate project risks, implementing contingency plans where required. Stakeholder Management & Communication Act as the primary technical contact for project and service-related activities. Maintain effective communication between customers, stakeholders, and delivery teams. Provide regular progress updates, status reports, and briefings to stakeholders and senior management. Quality, Budget & Change Control Ensure deliverables meet agreed quality standards through regular reviews and audits. Support budget management, cost forecasting, and identification of cost-saving opportunities. Manage scope, schedule, and requirement changes through formal change control processes. Leadership & Team Development Provide leadership and direction to project and service teams, promoting collaboration and accountability. Set clear objectives and support team members in achieving project and service goals. Encourage continuous improvement and professional development. Project Close-Out Ensure successful project completion, stakeholder sign-off, and delivery of all agreed outputs. Conduct lessons learned reviews and capture best practices for future projects. Site Management & Health & Safety Support effective site management, ensuring safe and productive working environments. Enforce health and safety requirements, including RAMS, site-specific plans, and compliance standards. Manage site logistics, temporary works, inspections, and audits, addressing any issues promptly. Copilot said: Qualifications & Experience Ideally qualified to diploma level. Strong understanding of network infrastructure, including firewalls, core, distribution, and edge switches supporting integrated security solutions. Experience with virtual environments such as Microsoft Hyper-V and VMware. Proven expertise delivering complex integrated security solutions, including Gallagher, Genetec, Lenel, Veracity, and Milestone. Experienced with enterprise-grade VMS and Access Control platforms, particularly Genetec and Milestone, and integrating multiple systems into a single management platform. Demonstrated success delivering technical projects of varying size and complexity. Skills & Knowledge Strong leadership, communication, and stakeholder management skills. Proficient with project management tools such as Microsoft Project. Excellent planning, organisation, and multitasking abilities. Strong analytical and problem-solving skills. Working knowledge of risk, quality, and change management principles. Understanding of Health & Safety, environmental, quality, and industry compliance requirements. Adaptable, resilient, and committed to continuous professional development. Certifications & Requirements Genetec and Gallagher certifications preferred. Enhanced DBS clearance required. NPPV3 or SC clearance may be required for certain public sector environments. Full UK driving licence essential. Benefits We offer a competitive remuneration package reflective of the candidate s skills and experience, along with a range of benefits typical for roles within the IT sector , including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form . We can only accept candidates who have the Right To Work in the UK
Aug 15, 2026
Full time
Job Title: Lead Programme Technical Engineer Location: UK-City of London UK-Surrey-Camberley Salary: Competitive Type: Permanent Sector: Public Sector Job Description The Lead Programme Technical Engineer is responsible for owning and delivering all aspects of technical solution delivery for North Public Services key customers. The Lead Programme Engineer plays a key role in delivering the company s safety and security technology solutions and services working with North Technical Consultants & Design Authorities to ensure customer objectives are met and exceeded on both projects and service delivery. Their primary objective is to ensure that projects are completed efficiently, in compliance with the technical specification, within budget, and according to specified deadlines, overseeing all aspects of a project engineering works, Server and infrastructure mobilisation and maintenance, Triage of all service tickets, management of the day to day field service engineering to ensure efficient resolution to faults and service requirements, and serve as the main technical point of contact for stakeholders and team members. This role will report to the Programme Manager and include a programme of training and development to assist the individual as required, but also with a view to future progression and succession planning. KEY RESPONSIBILITIES: Project Planning & Delivery Collaborate with customers and North teams to deliver solutions that address business challenges. Define and deliver project scope, objectives, plans, timelines, and deliverables with stakeholders. Identify and coordinate required resources, including personnel, equipment, and materials. Lead project kick-off activities, ensuring clear communication of objectives, roles, and responsibilities. Oversee technical installation, system programming, commissioning, and customer training. Service Delivery Ensure customer infrastructure is maintained through effective patching, updates, and ongoing support. Manage fault triage processes, coordinating timely attendance and resolution by Field Service Engineers. Oversee engineer performance to ensure efficient and cost-effective maintenance of customer assets. Support ongoing technical training and development of Field Service Engineers. Resource & Risk Management Allocate and manage resources to ensure projects and services are delivered on time and within budget. Coordinate with Programme, Project, and Resource Managers to secure required personnel. Identify, assess, and mitigate project risks, implementing contingency plans where required. Stakeholder Management & Communication Act as the primary technical contact for project and service-related activities. Maintain effective communication between customers, stakeholders, and delivery teams. Provide regular progress updates, status reports, and briefings to stakeholders and senior management. Quality, Budget & Change Control Ensure deliverables meet agreed quality standards through regular reviews and audits. Support budget management, cost forecasting, and identification of cost-saving opportunities. Manage scope, schedule, and requirement changes through formal change control processes. Leadership & Team Development Provide leadership and direction to project and service teams, promoting collaboration and accountability. Set clear objectives and support team members in achieving project and service goals. Encourage continuous improvement and professional development. Project Close-Out Ensure successful project completion, stakeholder sign-off, and delivery of all agreed outputs. Conduct lessons learned reviews and capture best practices for future projects. Site Management & Health & Safety Support effective site management, ensuring safe and productive working environments. Enforce health and safety requirements, including RAMS, site-specific plans, and compliance standards. Manage site logistics, temporary works, inspections, and audits, addressing any issues promptly. Copilot said: Qualifications & Experience Ideally qualified to diploma level. Strong understanding of network infrastructure, including firewalls, core, distribution, and edge switches supporting integrated security solutions. Experience with virtual environments such as Microsoft Hyper-V and VMware. Proven expertise delivering complex integrated security solutions, including Gallagher, Genetec, Lenel, Veracity, and Milestone. Experienced with enterprise-grade VMS and Access Control platforms, particularly Genetec and Milestone, and integrating multiple systems into a single management platform. Demonstrated success delivering technical projects of varying size and complexity. Skills & Knowledge Strong leadership, communication, and stakeholder management skills. Proficient with project management tools such as Microsoft Project. Excellent planning, organisation, and multitasking abilities. Strong analytical and problem-solving skills. Working knowledge of risk, quality, and change management principles. Understanding of Health & Safety, environmental, quality, and industry compliance requirements. Adaptable, resilient, and committed to continuous professional development. Certifications & Requirements Genetec and Gallagher certifications preferred. Enhanced DBS clearance required. NPPV3 or SC clearance may be required for certain public sector environments. Full UK driving licence essential. Benefits We offer a competitive remuneration package reflective of the candidate s skills and experience, along with a range of benefits typical for roles within the IT sector , including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form . We can only accept candidates who have the Right To Work in the UK
Technical Services Manager Location: Worcester (Office-based with occasional customer visits) Job Type: Full-time Permanent Salary: £45,000 £55,000 DOE + Benefits + Training and Certifications Lead Technical Excellence Our client is a growing Managed Service Provider delivering Microsoft Cloud, Cyber Security, Connectivity and IT Support solutions across the UK. They are looking for an experienced Technical Services Manager to lead their Helpdesk, Projects and Technical Engineering teams while driving service excellence, operational improvement and customer satisfaction. Working alongside senior leadership, you'll develop their engineers, oversee technical delivery, support business growth and help shape the future of their technical services. The Role You'll provide leadership across technical operations, ensuring outstanding customer service while developing a high-performing engineering team. Responsibilities Include Leadership: Lead, mentor and develop Helpdesk, Field Engineers, Project Engineers and Technical Specialists Conduct one-to-ones, appraisals and development planning Promote accountability, collaboration and excellent customer service Manage team resources, capacity planning and skills development Support professional training and certifications. Service Delivery: Own day-to-day technical service delivery Ensure KPIs and SLAs are achieved Act as senior escalation point for complex technical issues Drive continual service improvement Maintain high-quality documentation, standards and governance. Project Oversight: Oversee delivery of customer projects including Microsoft 365 migrations, Azure and Cloud solutions, cyber security implementations, network infrastructure upgrades, VoIP and Unified Communications, connectivity installations, and customer onboarding and technology refresh projects Work closely with Project Managers and Sales to ensure projects are delivered on time, within scope and to a high technical standard. Business Growth: Support the commercial team by attending customer meetings, assisting with solution design and technical proposals, reviewing Statements of Work and quotations, identifying opportunities to improve customer environments, and building strong relationships with customers, suppliers and technology partners. Operational Improvement: Standardise technical processes Introduce automation where appropriate Maintain documentation and technical standards Support ISO9001, ISO27001 and Cyber Essentials compliance Help shape future technical strategy. About You You'll already have significant experience leading technical teams within a Managed Service Provider and be confident managing engineers, customers and operational performance. Essential Experience: Leadership experience within an MSP. Managing Service Desk, Projects or Technical Services teams. KPI and SLA management. Customer escalation management. Strong people leadership and coaching skills. Commercial awareness and customer relationship management. Technical pre-sales and solution design experience. Full UK driving licence. Technical Knowledge Strong practical experience with Microsoft 365, Exchange Online, Microsoft Teams, SharePoint Online, Microsoft Intune, Microsoft Entra ID, Microsoft Azure, Cloud migrations, Endpoint management, Cyber Security, Networking, routing, switching and wireless, Firewalls, Backup and disaster recovery, VoIP and Unified Communications, and Broadband, leased lines and connectivity. Experience with PSA and RMM platforms is essential. Desirable: Microsoft Certifications ITIL Foundation 3CX SonicWall Ubiquiti ISO9001 or ISO27001 experience Success in the Role Within your first year you'll have built a high-performing technical team, improved customer satisfaction and service performance, reduced escalations, standardised documentation and processes, introduced automation and service improvements, delivered successful customer projects, and become a trusted technical leader across the business. What's on Offer: £45,000 £55,000 DOE Company-funded Microsoft and industry certifications Clear career progression 25 days holiday plus bank holidays Two paid volunteering days Pension scheme Free parking Modern offices Regular team events Supportive, collaborative culture Apply Now If you're an experienced MSP Technical Services Manager looking for an opportunity to lead, influence and help shape a growing technology business, our client would love to hear from you. This is an excellent opportunity to deliver exceptional technology solutions and outstanding customer service across the UK.
Aug 15, 2026
Full time
Technical Services Manager Location: Worcester (Office-based with occasional customer visits) Job Type: Full-time Permanent Salary: £45,000 £55,000 DOE + Benefits + Training and Certifications Lead Technical Excellence Our client is a growing Managed Service Provider delivering Microsoft Cloud, Cyber Security, Connectivity and IT Support solutions across the UK. They are looking for an experienced Technical Services Manager to lead their Helpdesk, Projects and Technical Engineering teams while driving service excellence, operational improvement and customer satisfaction. Working alongside senior leadership, you'll develop their engineers, oversee technical delivery, support business growth and help shape the future of their technical services. The Role You'll provide leadership across technical operations, ensuring outstanding customer service while developing a high-performing engineering team. Responsibilities Include Leadership: Lead, mentor and develop Helpdesk, Field Engineers, Project Engineers and Technical Specialists Conduct one-to-ones, appraisals and development planning Promote accountability, collaboration and excellent customer service Manage team resources, capacity planning and skills development Support professional training and certifications. Service Delivery: Own day-to-day technical service delivery Ensure KPIs and SLAs are achieved Act as senior escalation point for complex technical issues Drive continual service improvement Maintain high-quality documentation, standards and governance. Project Oversight: Oversee delivery of customer projects including Microsoft 365 migrations, Azure and Cloud solutions, cyber security implementations, network infrastructure upgrades, VoIP and Unified Communications, connectivity installations, and customer onboarding and technology refresh projects Work closely with Project Managers and Sales to ensure projects are delivered on time, within scope and to a high technical standard. Business Growth: Support the commercial team by attending customer meetings, assisting with solution design and technical proposals, reviewing Statements of Work and quotations, identifying opportunities to improve customer environments, and building strong relationships with customers, suppliers and technology partners. Operational Improvement: Standardise technical processes Introduce automation where appropriate Maintain documentation and technical standards Support ISO9001, ISO27001 and Cyber Essentials compliance Help shape future technical strategy. About You You'll already have significant experience leading technical teams within a Managed Service Provider and be confident managing engineers, customers and operational performance. Essential Experience: Leadership experience within an MSP. Managing Service Desk, Projects or Technical Services teams. KPI and SLA management. Customer escalation management. Strong people leadership and coaching skills. Commercial awareness and customer relationship management. Technical pre-sales and solution design experience. Full UK driving licence. Technical Knowledge Strong practical experience with Microsoft 365, Exchange Online, Microsoft Teams, SharePoint Online, Microsoft Intune, Microsoft Entra ID, Microsoft Azure, Cloud migrations, Endpoint management, Cyber Security, Networking, routing, switching and wireless, Firewalls, Backup and disaster recovery, VoIP and Unified Communications, and Broadband, leased lines and connectivity. Experience with PSA and RMM platforms is essential. Desirable: Microsoft Certifications ITIL Foundation 3CX SonicWall Ubiquiti ISO9001 or ISO27001 experience Success in the Role Within your first year you'll have built a high-performing technical team, improved customer satisfaction and service performance, reduced escalations, standardised documentation and processes, introduced automation and service improvements, delivered successful customer projects, and become a trusted technical leader across the business. What's on Offer: £45,000 £55,000 DOE Company-funded Microsoft and industry certifications Clear career progression 25 days holiday plus bank holidays Two paid volunteering days Pension scheme Free parking Modern offices Regular team events Supportive, collaborative culture Apply Now If you're an experienced MSP Technical Services Manager looking for an opportunity to lead, influence and help shape a growing technology business, our client would love to hear from you. This is an excellent opportunity to deliver exceptional technology solutions and outstanding customer service across the UK.
Fire and Security Careers
Trowell, Nottinghamshire
Fire and Security Sales Manager (Win and Manage National Accounts - Fire and Security) £50 - 60k basic salary + £750pm Car allowance + Uncapped OTE IF Have sold Fire Alarm or Electronic Security maintenance Contracts and generated £750k+ of Sales pa (other roles if not)? you sell or win National or Multi site contracts like chains of shops, hotels, or national accounts in Fire and Security? you want to earn over £100,000 and get 2-3 times usual car allowance? are based in and right to work in UK (we are flexible on location as can work from home, but company has Midlands HQ/ showroom if required to meet or show customers) Worked/ Work for BAFE, NACOSS, SSAIB or FIA Fire & Security or Electronic Security maintenance provider (MUST) For an experience Service Sales person/ National Accounts Sales BDM, Sales Manager who can or wins accounts from BAFE, SSAIB or NACOSS/ NSI Fire and/ or Security company ths is an excellent opportunity . If you sell maintenance agreements (Not Systems sales) - then they have success with 1st and 2nd tier national accounts and want someone like you to join team and help more national or multisite companies get better maintenance of their Fire & Security systems. Benefits - for Service Sales/ maintenance Contract Sales/ National Account Sales (BDM, Sales Manager or Business Development Manager) Uncapped OTE/ Commission - £100k+ realistic £700+ a month car allowance Experienced and dynamic team of peers Quick decision making from MD Maintenanc/ Service Sales Package to promote and sell to customers Fire and Security network of Service Engineers across UK with 90%+ 1st fix rate to promote Like a franchise opportunty as more you deliver more you get and can build a team if wanted as no barriers here HOW TO APPLY - If you are a National Account Sales BDM/ Sales Manager or National Account Manager winning multisite service Sales in Fire and Security or Fire Alarm, Intruder, CCTV If you have the experience selling Fire and Security maintenance contracts, are in UK working for companies who are NACOSS, SSAIB, BAFE or FIA, then apply and increase potential earnings, enjoy successes with quicker decisions to win accounts and work from home
Aug 15, 2026
Full time
Fire and Security Sales Manager (Win and Manage National Accounts - Fire and Security) £50 - 60k basic salary + £750pm Car allowance + Uncapped OTE IF Have sold Fire Alarm or Electronic Security maintenance Contracts and generated £750k+ of Sales pa (other roles if not)? you sell or win National or Multi site contracts like chains of shops, hotels, or national accounts in Fire and Security? you want to earn over £100,000 and get 2-3 times usual car allowance? are based in and right to work in UK (we are flexible on location as can work from home, but company has Midlands HQ/ showroom if required to meet or show customers) Worked/ Work for BAFE, NACOSS, SSAIB or FIA Fire & Security or Electronic Security maintenance provider (MUST) For an experience Service Sales person/ National Accounts Sales BDM, Sales Manager who can or wins accounts from BAFE, SSAIB or NACOSS/ NSI Fire and/ or Security company ths is an excellent opportunity . If you sell maintenance agreements (Not Systems sales) - then they have success with 1st and 2nd tier national accounts and want someone like you to join team and help more national or multisite companies get better maintenance of their Fire & Security systems. Benefits - for Service Sales/ maintenance Contract Sales/ National Account Sales (BDM, Sales Manager or Business Development Manager) Uncapped OTE/ Commission - £100k+ realistic £700+ a month car allowance Experienced and dynamic team of peers Quick decision making from MD Maintenanc/ Service Sales Package to promote and sell to customers Fire and Security network of Service Engineers across UK with 90%+ 1st fix rate to promote Like a franchise opportunty as more you deliver more you get and can build a team if wanted as no barriers here HOW TO APPLY - If you are a National Account Sales BDM/ Sales Manager or National Account Manager winning multisite service Sales in Fire and Security or Fire Alarm, Intruder, CCTV If you have the experience selling Fire and Security maintenance contracts, are in UK working for companies who are NACOSS, SSAIB, BAFE or FIA, then apply and increase potential earnings, enjoy successes with quicker decisions to win accounts and work from home
Maintenance Sales Person/ Srvice sales to win New Business (FIRE AND SECURITY OR ELECTRONIC SECURITY NEEDED 10k Car allowance and uncapped commisison MUST sell Fire and Security (or either) already (NEED to know INTRUDER, or FIRE or CCTV sales) Service Sales - Selling Fire and Security Service Contracts, Maintenance Agreements) Benefits £30-70k (dependant on sales can bring in/ have completed) Uncapped OTE (Current earning £50000 - £100,000+) £900pm Car allowance + Full permanent benefits Good own brand and Fire and Security products/ service to sell. Fire and Security sales experience of maintenance contracts, multisite service agreements or national accounts requiring their Fire and Security, CCTV, Intruder Alarms, Access Control or Fire Alarms systems serviced and maintained by new company. NOTE - EXPERIENCE REQUIRED, BUT LOCATION FLEXIBLE IN UK. WILL WIN MULTISITE, RETAIL AND NATIONAL ACCOUNTS WORK FOR FIRE FIRE AND SECURITY SERVICE SALES MAINTENANCE CONTRACTS Maintenance Contract/ National Account/ Service Sales - Security Sales Person Required Security sales of maintenance contracts, Preference for multi site service agreements or national accounts wins End user (facilities Manager type contact) NOT electrical contractor or consultants OVERVIEW You would get an AMAZING opportunity to work for an independent company that is very successful but because of this needs someone who can work with MD and in his absence to get the most from current accounts, keep them happy and also grow new accounts. You will get help and assistance, but would have a growth mindset, get up and go and would be keen to make some money and be success. You would be used to telephone and face to face sales selling systems and maintenance contracts for Fire & Security Systems but will progress career and earnings here REQUIREMENTS ALL APPLICANTS WILL HAVE TO HAVE WORKED FOR A SSAIB OR NACOSS/ NSI COMPANY TO HAVE THE CORRECT EXPERIENCE SELLING SECURITY SYSTEMS OR FIRE ALARM SYSTEMS, OR FIA COMPANY IF SOLD FIRE ALARMS. CONTACT US If you HAVE Fire and Security Sales Experience selling Maintenance Agreements are in Service Sales, or a Systems Sales person who sells Fire & Security, a BDM or Business Development manager or a National Accounts manager (who sells or develops or manages accounts for Fire and Security Installation or Maintenance) please contact us. We ARE NOT looking for people outside of Fire & Security so you would work for a NSI or NACOSS security company or a Fire alarm, CCTV, Access Control and Intruder Installation and Service sales Service company such as SSAIB. LOOKING TO PROGRESS IN FIRE AND SECURITY SALES - PLEASE APPLY! (EXPERIENCE AND SALES ABOVE £350,000 pa NECESSARY FOR THIS ROLE) Fire and Security Careers is a recruitment Agency for Permanent Vacancies in UK
Aug 15, 2026
Full time
Maintenance Sales Person/ Srvice sales to win New Business (FIRE AND SECURITY OR ELECTRONIC SECURITY NEEDED 10k Car allowance and uncapped commisison MUST sell Fire and Security (or either) already (NEED to know INTRUDER, or FIRE or CCTV sales) Service Sales - Selling Fire and Security Service Contracts, Maintenance Agreements) Benefits £30-70k (dependant on sales can bring in/ have completed) Uncapped OTE (Current earning £50000 - £100,000+) £900pm Car allowance + Full permanent benefits Good own brand and Fire and Security products/ service to sell. Fire and Security sales experience of maintenance contracts, multisite service agreements or national accounts requiring their Fire and Security, CCTV, Intruder Alarms, Access Control or Fire Alarms systems serviced and maintained by new company. NOTE - EXPERIENCE REQUIRED, BUT LOCATION FLEXIBLE IN UK. WILL WIN MULTISITE, RETAIL AND NATIONAL ACCOUNTS WORK FOR FIRE FIRE AND SECURITY SERVICE SALES MAINTENANCE CONTRACTS Maintenance Contract/ National Account/ Service Sales - Security Sales Person Required Security sales of maintenance contracts, Preference for multi site service agreements or national accounts wins End user (facilities Manager type contact) NOT electrical contractor or consultants OVERVIEW You would get an AMAZING opportunity to work for an independent company that is very successful but because of this needs someone who can work with MD and in his absence to get the most from current accounts, keep them happy and also grow new accounts. You will get help and assistance, but would have a growth mindset, get up and go and would be keen to make some money and be success. You would be used to telephone and face to face sales selling systems and maintenance contracts for Fire & Security Systems but will progress career and earnings here REQUIREMENTS ALL APPLICANTS WILL HAVE TO HAVE WORKED FOR A SSAIB OR NACOSS/ NSI COMPANY TO HAVE THE CORRECT EXPERIENCE SELLING SECURITY SYSTEMS OR FIRE ALARM SYSTEMS, OR FIA COMPANY IF SOLD FIRE ALARMS. CONTACT US If you HAVE Fire and Security Sales Experience selling Maintenance Agreements are in Service Sales, or a Systems Sales person who sells Fire & Security, a BDM or Business Development manager or a National Accounts manager (who sells or develops or manages accounts for Fire and Security Installation or Maintenance) please contact us. We ARE NOT looking for people outside of Fire & Security so you would work for a NSI or NACOSS security company or a Fire alarm, CCTV, Access Control and Intruder Installation and Service sales Service company such as SSAIB. LOOKING TO PROGRESS IN FIRE AND SECURITY SALES - PLEASE APPLY! (EXPERIENCE AND SALES ABOVE £350,000 pa NECESSARY FOR THIS ROLE) Fire and Security Careers is a recruitment Agency for Permanent Vacancies in UK
Commercial Service Manager/ Manager of Service Quotes - AOV, Fire Damper, Smoke Control Area: South East (Flexible on location (Manchester, Midlands, Home Counties etc - if Commutable to London or South East as needed to Quote/ Survey, etc) Salary: Up to £60000 + Bonus's + Benefits + Car/ Travel + Progression Requirements - Smoke Control, AOV/ Mechanical Smoke Vent experience (We also have hands on Service Engineering, Supervisor and Director roles) Benefits - If you are in Fire/ AOV Sales or Service Management now Salary c. £60k + Commission for Quotes for service upgrades Car/ Train Travel and Travel covered Technical Service Sales follow ups, not projects or new business Strong bonus structure linked to quotes Specialist team in AOV, smoke control panels, dampers Commercial development, mentoring & coaching Clear progression pathway within a growing life safety business Industry courses, seminars and professional development Supportive technical team and collaborative working environment Opportunity to influence major smoke control upgrade programmes The Role A leading Smoke Control, Fire Damper service provider is seeking a Commercial Service Manager to convert technical findings and reports into remedial works, upgrades and make the most of opportunities across AOV systems, smoke control panels and motorised fire dampers. Scope works, prepare quotes, support operations, and act as a trusted technical advisor for service works, upgrades, and improvements to smoke control systems Key Responsibilities - Turn surveys and engineer reports into scoped works and quotations Price AOV, Fire Damper, and smoke control upgrades, and replacements Work closely with operations to ensure solutions are deliverable Support technical troubleshooting Build strong customer relationships and identify cross sell opportunities What You Need Strong technical knowledge of AOV/ smoke control/ Fire Dampers systems Experience quoting and delivering remedial projects/ service upgrades, maintenance sales, maintenance contracts, small works Commercial awareness and confidence with customers Be from the Smoke Control, AOV/ Mechanical Smoke Vent Fire systems space with experience of the systems and products as a Sales Manager, Technical Account Manager, Fire systems Technical Manager, Technical Sales Manager, Fire Service Manager, Service sales, Technical Service Manager, Engineering manager or similar role within UK AOV/ Smoke Control/ Fire Damper company Contact Us - Steven Eley - Fire Recruitment Consultant Google us, Call us if have Smoke Control, Fire Damper experience as are building and expanding teams for our clients and improving you role will be the aim and to find a good fit for you , or apply here in confidence with CV if prefer. Fire and Security Careers is acting as Recruitment Agency to help you through process if you meet the requirements and are seeking a better role in Fire, AOV, Smoke control, Fire Stopping, Fire Detection, Fire Alarm, Fire damper Industries.
Aug 15, 2026
Full time
Commercial Service Manager/ Manager of Service Quotes - AOV, Fire Damper, Smoke Control Area: South East (Flexible on location (Manchester, Midlands, Home Counties etc - if Commutable to London or South East as needed to Quote/ Survey, etc) Salary: Up to £60000 + Bonus's + Benefits + Car/ Travel + Progression Requirements - Smoke Control, AOV/ Mechanical Smoke Vent experience (We also have hands on Service Engineering, Supervisor and Director roles) Benefits - If you are in Fire/ AOV Sales or Service Management now Salary c. £60k + Commission for Quotes for service upgrades Car/ Train Travel and Travel covered Technical Service Sales follow ups, not projects or new business Strong bonus structure linked to quotes Specialist team in AOV, smoke control panels, dampers Commercial development, mentoring & coaching Clear progression pathway within a growing life safety business Industry courses, seminars and professional development Supportive technical team and collaborative working environment Opportunity to influence major smoke control upgrade programmes The Role A leading Smoke Control, Fire Damper service provider is seeking a Commercial Service Manager to convert technical findings and reports into remedial works, upgrades and make the most of opportunities across AOV systems, smoke control panels and motorised fire dampers. Scope works, prepare quotes, support operations, and act as a trusted technical advisor for service works, upgrades, and improvements to smoke control systems Key Responsibilities - Turn surveys and engineer reports into scoped works and quotations Price AOV, Fire Damper, and smoke control upgrades, and replacements Work closely with operations to ensure solutions are deliverable Support technical troubleshooting Build strong customer relationships and identify cross sell opportunities What You Need Strong technical knowledge of AOV/ smoke control/ Fire Dampers systems Experience quoting and delivering remedial projects/ service upgrades, maintenance sales, maintenance contracts, small works Commercial awareness and confidence with customers Be from the Smoke Control, AOV/ Mechanical Smoke Vent Fire systems space with experience of the systems and products as a Sales Manager, Technical Account Manager, Fire systems Technical Manager, Technical Sales Manager, Fire Service Manager, Service sales, Technical Service Manager, Engineering manager or similar role within UK AOV/ Smoke Control/ Fire Damper company Contact Us - Steven Eley - Fire Recruitment Consultant Google us, Call us if have Smoke Control, Fire Damper experience as are building and expanding teams for our clients and improving you role will be the aim and to find a good fit for you , or apply here in confidence with CV if prefer. Fire and Security Careers is acting as Recruitment Agency to help you through process if you meet the requirements and are seeking a better role in Fire, AOV, Smoke control, Fire Stopping, Fire Detection, Fire Alarm, Fire damper Industries.
Sales Business Development Manager - Fire Alarm & Life Safety Location: Sell in Midlands (Crewe, Bristol, East or West Midlands) - Field-Based / Hybrid role Salary: c. £55k (£82500 with Commission) + Car Allowance and benefits Positives - Lead generation team, Glenigans, and design support too! If you work for a BAFE, FIA, Fire Alarm systems installer or Fire and Security company and you won Projects for Fire Detection Installs, please do contact us! About the Role We are expanding our clients Fire Alarm Division and looking for a driven Sales BDM to gain more projects across the Midlands (can win in Crewe to Bristol, Eat or West Midlands). You'll have a lead team, Glenigans Project Database and with your contacts and abilities selling Fire systems you can gain new work in. What You'll Be Doing New Business - Generate new opportunities for Fire systems projects Convert warm leads supplied by the business while also developing your own pipeline. Win new business and Fire Alarm install projects. What We're Looking For in a Fire alarm BDM. Proven background in Fire Alarm Sales / Fire Detection Business Development / Fire systems Account Management in Fire Alarms / Fire Safety / Life Safety (for a BAFE/ FIA, etc) . Technical Fire Alarm experience (required to advise on systems). Experience selling fire alarm systems Why Join - Midlands - Fire Sales role? - £82500 OTE - Compny Car and Permanent Benefits - Established fire & life safety provider with strong brand reputation - Warm leads provided + huge untapped regional potential - Autonomy to build and shape your own territory - Strong operational, design, engineering and leadership support - Home based/ WFH as long as commutable 1 day a week to Birmingham Contact - Steve Eley - Fire and Security Careers (ELEY Solutions Ltd) If you win new fire alarm systems projects in Midlands do apply in confidence
Aug 15, 2026
Full time
Sales Business Development Manager - Fire Alarm & Life Safety Location: Sell in Midlands (Crewe, Bristol, East or West Midlands) - Field-Based / Hybrid role Salary: c. £55k (£82500 with Commission) + Car Allowance and benefits Positives - Lead generation team, Glenigans, and design support too! If you work for a BAFE, FIA, Fire Alarm systems installer or Fire and Security company and you won Projects for Fire Detection Installs, please do contact us! About the Role We are expanding our clients Fire Alarm Division and looking for a driven Sales BDM to gain more projects across the Midlands (can win in Crewe to Bristol, Eat or West Midlands). You'll have a lead team, Glenigans Project Database and with your contacts and abilities selling Fire systems you can gain new work in. What You'll Be Doing New Business - Generate new opportunities for Fire systems projects Convert warm leads supplied by the business while also developing your own pipeline. Win new business and Fire Alarm install projects. What We're Looking For in a Fire alarm BDM. Proven background in Fire Alarm Sales / Fire Detection Business Development / Fire systems Account Management in Fire Alarms / Fire Safety / Life Safety (for a BAFE/ FIA, etc) . Technical Fire Alarm experience (required to advise on systems). Experience selling fire alarm systems Why Join - Midlands - Fire Sales role? - £82500 OTE - Compny Car and Permanent Benefits - Established fire & life safety provider with strong brand reputation - Warm leads provided + huge untapped regional potential - Autonomy to build and shape your own territory - Strong operational, design, engineering and leadership support - Home based/ WFH as long as commutable 1 day a week to Birmingham Contact - Steve Eley - Fire and Security Careers (ELEY Solutions Ltd) If you win new fire alarm systems projects in Midlands do apply in confidence
Business Development Manager Fire and Security Gateshead / North of England (Hybrid) Competitive basic salary + uncapped commission The Opportunity An exciting opportunity has arisen for an experienced Business Development Manager to join a growing and highly respected Fire & Security business operating across the North of England. This is a purely commercial role focused on developing new business opportunities, nurturing long-term client relationships, and driving sustainable revenue growth. The organisation has built its reputation on technical expertise, compliance, integrity, and exceptional service, making this an ideal opportunity for a relationship-driven sales professional who values long-term partnerships over quick wins. If you enjoy building trust, understanding client needs, and creating lasting business relationships, this could be the ideal next step in your career. Key Responsibilities Identify and develop new business opportunities across key sectors including Property Management, Healthcare, Facilities Management, Estates, Commercial, and Industrial. Build and maintain a strong pipeline of prospective clients. Develop meaningful relationships with decision-makers and key stakeholders. Take a consultative approach to understanding customer requirements before recommending solutions. Manage client relationships throughout the full sales lifecycle. Generate repeat business and referral opportunities from existing accounts. Work closely with operational teams to ensure a seamless customer experience. Represent the business professionally while maintaining the highest standards of integrity and ethics. About You To be successful in this role, you will ideally have: Previous business development or sales experience within Fire & Security, Facilities Management, Property, or a related sector. A proven track record of generating and winning new business. An established network of contacts and the ability to create new opportunities. A consultative, relationship-led approach to sales. Strong commercial awareness and negotiation skills. Self-motivation, resilience, and a desire to maximise earning potential. A commitment to delivering excellent customer service and long-term client value. Why Apply? This is not a traditional sales role focused on short-term wins and high-pressure targets. The business is seeking a professional who can leverage their sector knowledge, network, and credibility to develop lasting client relationships and drive sustainable growth. Success is measured not just by winning business, but by understanding client needs, delivering exceptional service, and building partnerships. If you're commercially driven, relationship-focused, and motivated by both performance and integrity, we'd love to hear from you.
Aug 15, 2026
Full time
Business Development Manager Fire and Security Gateshead / North of England (Hybrid) Competitive basic salary + uncapped commission The Opportunity An exciting opportunity has arisen for an experienced Business Development Manager to join a growing and highly respected Fire & Security business operating across the North of England. This is a purely commercial role focused on developing new business opportunities, nurturing long-term client relationships, and driving sustainable revenue growth. The organisation has built its reputation on technical expertise, compliance, integrity, and exceptional service, making this an ideal opportunity for a relationship-driven sales professional who values long-term partnerships over quick wins. If you enjoy building trust, understanding client needs, and creating lasting business relationships, this could be the ideal next step in your career. Key Responsibilities Identify and develop new business opportunities across key sectors including Property Management, Healthcare, Facilities Management, Estates, Commercial, and Industrial. Build and maintain a strong pipeline of prospective clients. Develop meaningful relationships with decision-makers and key stakeholders. Take a consultative approach to understanding customer requirements before recommending solutions. Manage client relationships throughout the full sales lifecycle. Generate repeat business and referral opportunities from existing accounts. Work closely with operational teams to ensure a seamless customer experience. Represent the business professionally while maintaining the highest standards of integrity and ethics. About You To be successful in this role, you will ideally have: Previous business development or sales experience within Fire & Security, Facilities Management, Property, or a related sector. A proven track record of generating and winning new business. An established network of contacts and the ability to create new opportunities. A consultative, relationship-led approach to sales. Strong commercial awareness and negotiation skills. Self-motivation, resilience, and a desire to maximise earning potential. A commitment to delivering excellent customer service and long-term client value. Why Apply? This is not a traditional sales role focused on short-term wins and high-pressure targets. The business is seeking a professional who can leverage their sector knowledge, network, and credibility to develop lasting client relationships and drive sustainable growth. Success is measured not just by winning business, but by understanding client needs, delivering exceptional service, and building partnerships. If you're commercially driven, relationship-focused, and motivated by both performance and integrity, we'd love to hear from you.
Shift Manager Bathford £45,500 Per Annum Our client is recruiting for a Duty Shift Manager to join a high performing manufacturing team. You will coordinate activities on shift to ensure that production targets are met efficiently and safely. You will act as the first level of escalation for issues that cannot be resolved Shift Manager Role and Responsibilities: Ensure all reports are managed and have up to date accurate job description; PDRs, SMART objectives linked to business objectives Regular reviews of performance and development need to enhance performance and capability As the Senior Manager on site out of hours you will act as incident commander for the site in the event of an emergency (such as fire, flood etc) Monitor standards across the factory on shift ensuring that all systems and procedures are correctly applied particularly with respect to Health, Safety and Environment, quality, security, HR and housekeeping Drive / support the day-to-day business process such as WIP, over-makes, production planning, material planning and job history and planning Act as mentor and coach giving guidance and advice on the handling of production, projects and HR issues and will attend and lead the morning Operations review meeting Lead on shift for the implementation on lean manufacturing tools such as Quick Kaizen and problem solving. Working closely with Site Leadership Team and Key Project Leaders to ensure that the initiatives are implemented in a consistent and professional manner Act as the focal point on shift for the implementation of projects, actively encouraging participation across the shift, support all Projects which will involve cross shift participation Support each production job through the process to ensure that FMEA, Risk Assessments, Control plans and SSOW are in place for processes Represent customers in production helping to raise the awareness of quality on shift by ensuring good feedback to the HPT's of issues raised Drive meetings such as the 3C's Meeting, Shift Safety Meetings and the daily Operations meeting Facilitate and drive the process ensuring that all up and coming jobs are reviewed and planned for working with other stakeholders you will be accountable for the output of this process which does not exclusively include, grade reviews, control plans, risks, spoil and making reviews. Have an overview across Operations for OTIF actively on shift to ensure that order cut offs are as accurate as possible Develop own technical expertise to support improvement activity, projects and to help solve production problems Support the SAFE process and procedures ensuring this is delivered and maintained Expected to take up activities, chair meetings and carry out actions delegated by the Papermaking Manager/Mill Manager which are deemed necessary and within the boundaries of such a senior role Organise, control (and regularly review) the sites activities in conjunction with Department Managers in order to ensure the achievement of both day-to-day and longer-term targets with respect to quality, output and costs The ideal Shift Manager will: Strong understanding of production processes and procedures Good understanding of Lean manufacturing tools and techniques Competent with IT systems and the use of various CRMs, ERPs, and other management systems Track record of performance management and other HR processes Previously improved, driven and demonstrated determination to achieve results NEBOSH Certified (Desirable) Boiler Operation Certificate (Desirable) Shift Manager Working Hours: Week 1 : Friday, Saturday, Sunday and Monday 18:00pm - 06:00am Tuesday, Wednesday and Thursday off Week 2 : Friday, Saturday, Sunday 06:00am - 18:00pm Monday off Week 3 : Tuesday, Wednesday, Thursday 18:00pm - 06:00am Friday, Saturday and Sunday off Week 4 : Monday, Tuesday, Wednesday and Thursday 06:00am - 18:00pm 7 Days off Jackie Kerr Recruitment is an independent agency that has been established for 28 years. We strive to provide the ultimate consultancy service to all our candidates. Whether you are looking for permanent or temporary work we pride ourselves in understanding our candidates' requirements to ensure that we place you in your ideal role. We have recently heavily invested in new Recruitment Software that provides an online portal. Simply visit jackiekerrrecruitment. com to enter your details and you will receive job alerts, hot off the press. The portal enables you to update your information and CV at any time, so we always have your latest employment details on record. So please visit our website and let us help you to find your dream job! Please note: At Jackie Kerr Recruitment we receive a huge number of applications for each job that is posted. If you do not hear from us within 2 weeks of your original application, please go to our website jackiekerrrecruitment. com to apply for other jobs that may be suitable to you
Aug 15, 2026
Full time
Shift Manager Bathford £45,500 Per Annum Our client is recruiting for a Duty Shift Manager to join a high performing manufacturing team. You will coordinate activities on shift to ensure that production targets are met efficiently and safely. You will act as the first level of escalation for issues that cannot be resolved Shift Manager Role and Responsibilities: Ensure all reports are managed and have up to date accurate job description; PDRs, SMART objectives linked to business objectives Regular reviews of performance and development need to enhance performance and capability As the Senior Manager on site out of hours you will act as incident commander for the site in the event of an emergency (such as fire, flood etc) Monitor standards across the factory on shift ensuring that all systems and procedures are correctly applied particularly with respect to Health, Safety and Environment, quality, security, HR and housekeeping Drive / support the day-to-day business process such as WIP, over-makes, production planning, material planning and job history and planning Act as mentor and coach giving guidance and advice on the handling of production, projects and HR issues and will attend and lead the morning Operations review meeting Lead on shift for the implementation on lean manufacturing tools such as Quick Kaizen and problem solving. Working closely with Site Leadership Team and Key Project Leaders to ensure that the initiatives are implemented in a consistent and professional manner Act as the focal point on shift for the implementation of projects, actively encouraging participation across the shift, support all Projects which will involve cross shift participation Support each production job through the process to ensure that FMEA, Risk Assessments, Control plans and SSOW are in place for processes Represent customers in production helping to raise the awareness of quality on shift by ensuring good feedback to the HPT's of issues raised Drive meetings such as the 3C's Meeting, Shift Safety Meetings and the daily Operations meeting Facilitate and drive the process ensuring that all up and coming jobs are reviewed and planned for working with other stakeholders you will be accountable for the output of this process which does not exclusively include, grade reviews, control plans, risks, spoil and making reviews. Have an overview across Operations for OTIF actively on shift to ensure that order cut offs are as accurate as possible Develop own technical expertise to support improvement activity, projects and to help solve production problems Support the SAFE process and procedures ensuring this is delivered and maintained Expected to take up activities, chair meetings and carry out actions delegated by the Papermaking Manager/Mill Manager which are deemed necessary and within the boundaries of such a senior role Organise, control (and regularly review) the sites activities in conjunction with Department Managers in order to ensure the achievement of both day-to-day and longer-term targets with respect to quality, output and costs The ideal Shift Manager will: Strong understanding of production processes and procedures Good understanding of Lean manufacturing tools and techniques Competent with IT systems and the use of various CRMs, ERPs, and other management systems Track record of performance management and other HR processes Previously improved, driven and demonstrated determination to achieve results NEBOSH Certified (Desirable) Boiler Operation Certificate (Desirable) Shift Manager Working Hours: Week 1 : Friday, Saturday, Sunday and Monday 18:00pm - 06:00am Tuesday, Wednesday and Thursday off Week 2 : Friday, Saturday, Sunday 06:00am - 18:00pm Monday off Week 3 : Tuesday, Wednesday, Thursday 18:00pm - 06:00am Friday, Saturday and Sunday off Week 4 : Monday, Tuesday, Wednesday and Thursday 06:00am - 18:00pm 7 Days off Jackie Kerr Recruitment is an independent agency that has been established for 28 years. We strive to provide the ultimate consultancy service to all our candidates. Whether you are looking for permanent or temporary work we pride ourselves in understanding our candidates' requirements to ensure that we place you in your ideal role. We have recently heavily invested in new Recruitment Software that provides an online portal. Simply visit jackiekerrrecruitment. com to enter your details and you will receive job alerts, hot off the press. The portal enables you to update your information and CV at any time, so we always have your latest employment details on record. So please visit our website and let us help you to find your dream job! Please note: At Jackie Kerr Recruitment we receive a huge number of applications for each job that is posted. If you do not hear from us within 2 weeks of your original application, please go to our website jackiekerrrecruitment. com to apply for other jobs that may be suitable to you
We're now recruiting for a Security Valet Officer to join us at our development, New Providence Wharf! The successful candidate must have a FULL UK Drivers License. Important to note Hours: 7:00 - 19:00 & 19:00 - 7:00 Shift Pattern: 4 on - 4 off Location: E14, Canary Wharf Salary per hour: £14.48 Contract: 42 hpw average/permanent What you'll be doing Provide a bespoke 7-star service the residents with job tasks and individual requests dealt with in an efficient and timely manner. Assist with security of residents and the building at all times, ensuring that the safety of all residents and visitors is maintained. Aid the smooth running of the various different operations around the site, according to SOP s. Ensure that all requests & enquiries (both in person and by telephone) are dealt with efficiently in a timely and professional manner adhering to SOP s on every occasion. Work between all the operations on the development, including the private cinema. As part of the Estates Team maintain the policies, company rules and quality of Ballymore Group Ltd. Liaise with the Security/Valet Manager, Operations Manager where necessary and follow all given instructions. Provide support and shift cover for valet and concierge functions when necessary. Liaise with Concierge at all times on requests for vehicles. Appraise and book in all new vehicles to be entered on the valet system, keeping an up to date record of each. Locating vehicles and delivering to allocated point when requested by the resident. Vehicles are met on access road and shown to holding area or moved off site not to allow any external parking on the access road. Vehicles with a bone-fide reason for parking within the car park are promptly and politely valet parked using the utmost care and attention at all times. Ensure all vehicles parked are assessed for previous damage. Keep accurate records of all movement of vehicles and update all residents details as supplied by the Estate Office. Ensure that the car park is kept to a very high standard of cleanliness at all times and that a strict No Smoking policy is kept by anyone using this facility. Liaise with day/night security staff regarding any potential/real security issues. Ensure that all firefighting apparatus is accounted for and maintained. Correct reporting of any cleaning or maintenance issues around the Estate. Reporting of any accidents within the accident report book. All serious incidents are to be escalated to both Security/Valet Manager and Operations Manager. Maintain confidentiality at all times concerning residents and Ballymore business and its personnel. Give clear and precise up to date information during and at the end of the shift highlighting any event that has happened, any forthcoming events together with a clear and precise hand over of any vehicles in the car park. All emergencies, breaches of the lease, serious defects or any matter likely to be subject of formal complaints are reported to the Operations Manager. Meeting and Greeting all residents, guests and clients around the estate. Working with all staff to ensure there is a good security presence at all times. Ensure any unusual behavior noted is followed up, calling the police if necessary. Communicate with control regularly and ensure there is a quick response to any incident. To include building rounds & PES patrols of the site, in the daily tasks. Correct reporting of any incidents and archiving of all onsite records, including police liaison. Liaise with valet to inform of any vehicles that may need parking in the car park. Please note: a full job description will be provided once shortlisted for the role. What you'll need to be successful Proven experience in front of house/customer service or relevant role is an advantage. Previous security experience. Full UK Drivers License. What now? Very simply - Apply! Updates on applications made via our job boards will be provided over a 1 2-week period from the date of submission. Not what you re looking for? Check out our careers page. Ballymore operate as an equal opportunities' employer.
Aug 15, 2026
Full time
We're now recruiting for a Security Valet Officer to join us at our development, New Providence Wharf! The successful candidate must have a FULL UK Drivers License. Important to note Hours: 7:00 - 19:00 & 19:00 - 7:00 Shift Pattern: 4 on - 4 off Location: E14, Canary Wharf Salary per hour: £14.48 Contract: 42 hpw average/permanent What you'll be doing Provide a bespoke 7-star service the residents with job tasks and individual requests dealt with in an efficient and timely manner. Assist with security of residents and the building at all times, ensuring that the safety of all residents and visitors is maintained. Aid the smooth running of the various different operations around the site, according to SOP s. Ensure that all requests & enquiries (both in person and by telephone) are dealt with efficiently in a timely and professional manner adhering to SOP s on every occasion. Work between all the operations on the development, including the private cinema. As part of the Estates Team maintain the policies, company rules and quality of Ballymore Group Ltd. Liaise with the Security/Valet Manager, Operations Manager where necessary and follow all given instructions. Provide support and shift cover for valet and concierge functions when necessary. Liaise with Concierge at all times on requests for vehicles. Appraise and book in all new vehicles to be entered on the valet system, keeping an up to date record of each. Locating vehicles and delivering to allocated point when requested by the resident. Vehicles are met on access road and shown to holding area or moved off site not to allow any external parking on the access road. Vehicles with a bone-fide reason for parking within the car park are promptly and politely valet parked using the utmost care and attention at all times. Ensure all vehicles parked are assessed for previous damage. Keep accurate records of all movement of vehicles and update all residents details as supplied by the Estate Office. Ensure that the car park is kept to a very high standard of cleanliness at all times and that a strict No Smoking policy is kept by anyone using this facility. Liaise with day/night security staff regarding any potential/real security issues. Ensure that all firefighting apparatus is accounted for and maintained. Correct reporting of any cleaning or maintenance issues around the Estate. Reporting of any accidents within the accident report book. All serious incidents are to be escalated to both Security/Valet Manager and Operations Manager. Maintain confidentiality at all times concerning residents and Ballymore business and its personnel. Give clear and precise up to date information during and at the end of the shift highlighting any event that has happened, any forthcoming events together with a clear and precise hand over of any vehicles in the car park. All emergencies, breaches of the lease, serious defects or any matter likely to be subject of formal complaints are reported to the Operations Manager. Meeting and Greeting all residents, guests and clients around the estate. Working with all staff to ensure there is a good security presence at all times. Ensure any unusual behavior noted is followed up, calling the police if necessary. Communicate with control regularly and ensure there is a quick response to any incident. To include building rounds & PES patrols of the site, in the daily tasks. Correct reporting of any incidents and archiving of all onsite records, including police liaison. Liaise with valet to inform of any vehicles that may need parking in the car park. Please note: a full job description will be provided once shortlisted for the role. What you'll need to be successful Proven experience in front of house/customer service or relevant role is an advantage. Previous security experience. Full UK Drivers License. What now? Very simply - Apply! Updates on applications made via our job boards will be provided over a 1 2-week period from the date of submission. Not what you re looking for? Check out our careers page. Ballymore operate as an equal opportunities' employer.
Job Purpose The Business Development Manager will drive revenue growth by identifying, pursuing, and closing new business opportunities for fire and security solutions. This role focuses on expanding market presence and building strategic partnerships. Roles and responsibilities Accountable for achieving sales targets monthly, quarterly, and annually. Monitor competitor activity, market conditions, and product development, reporting/escalating key activity, developments, and issues, as necessary. Build new client based & manage existing client base. Communicate with clients to achieve sales targets (telephone sales). Generate new business leads. 50/50 new business account management split Develop strong business relationships and maintain effective communication with all departments across the company. Maximise sales opportunities and arrange/conduct product demonstrations and training as required. Manage the development and maintenance of customer databases and activity records and produce regular sales reports and management information as required. Hold effective meetings on a periodic basis as required and participate in corporate events and campaigns as necessary. Person Specification Experienced in an engineering role prior to sales (Preferred) Valid clean driving license. Must be able to design own fire and security projects Previous field sales experience. Driven by success and always determined to achieve. Self-motivated and self-managing. Experience within high pressure sales environment. Knowledge of Fire and Security industry (Preferred) A high performer, driven by results and who places emphasis on results over activity. An active and successful networker. Maintains high standards of performance and can demonstrate thorough understanding of sales practice and principles. Proven ability to achieve/exceed sales targets through a team over an extended period. If a CW Executive Search consultant does not reach out within 2 weeks of your application you have unfortunately been unsuccessful.
Aug 14, 2026
Full time
Job Purpose The Business Development Manager will drive revenue growth by identifying, pursuing, and closing new business opportunities for fire and security solutions. This role focuses on expanding market presence and building strategic partnerships. Roles and responsibilities Accountable for achieving sales targets monthly, quarterly, and annually. Monitor competitor activity, market conditions, and product development, reporting/escalating key activity, developments, and issues, as necessary. Build new client based & manage existing client base. Communicate with clients to achieve sales targets (telephone sales). Generate new business leads. 50/50 new business account management split Develop strong business relationships and maintain effective communication with all departments across the company. Maximise sales opportunities and arrange/conduct product demonstrations and training as required. Manage the development and maintenance of customer databases and activity records and produce regular sales reports and management information as required. Hold effective meetings on a periodic basis as required and participate in corporate events and campaigns as necessary. Person Specification Experienced in an engineering role prior to sales (Preferred) Valid clean driving license. Must be able to design own fire and security projects Previous field sales experience. Driven by success and always determined to achieve. Self-motivated and self-managing. Experience within high pressure sales environment. Knowledge of Fire and Security industry (Preferred) A high performer, driven by results and who places emphasis on results over activity. An active and successful networker. Maintains high standards of performance and can demonstrate thorough understanding of sales practice and principles. Proven ability to achieve/exceed sales targets through a team over an extended period. If a CW Executive Search consultant does not reach out within 2 weeks of your application you have unfortunately been unsuccessful.
Security Solutions Engineer - Remote UK Based £47,000 CISCO, FirePower, Cisco ISE, Fortinet, FortiGate, StealthWatch We are seeking an experienced and proactive Network Engineer who wants to grow into a Cyber Focussed Architecture position over time delivering a range of network and security focused projects across our clients customer base. This role will suit someone who is a current network engineer with 3-5 years experience and wants to move into a career in Security Solutions Architecture. This role is heavily centred on Cisco networking and security technologies, with a strong emphasis on Cisco Firepower, Cisco ISE, and broader Cisco security platforms. Experience with Fortinet (FortiGate) firewalls is highly desirable and candidates willing to cross train will be considered. The successful candidate will combine hands on technical expertise with excellent communication skills, acting as a primary point of contact for stakeholders during project delivery. This is a UK based remote role, offering flexibility while still providing the opportunity to collaborate in person through periodic meetups and customer engagements. PLEASE NOTE YOU MUST E BASED IN THE UK AND HAVE FULL RIGHT TO WORK WITHOUT SPONSORSHIP Key Responsibilities Project & Technical Leadership Lead the technical delivery of network and security projects from design through implementation and handover Act as the lead engineer on complex customer engagements, ensuring solutions are delivered on time and to a high standard Provide technical guidance and mentorship to other engineers involved in project delivery Collaborate closely with project managers, architects, and stakeholders to align technical outcomes with business objectives Network & Security Engineering Implement, and support enterprise grade network and security solutions Deploy, configure, and troubleshoot Cisco Firepower firewalls, including policy configuration, VPNs, and threat protection Implement and maintain Cisco Identity Services Engine (ISE) for network access control, authentication, and authorization Work with Cisco Stealthwatch and other Cisco security tools to provide visibility, monitoring, and threat detection Configure and support FortiGate firewalls where required, including firewall policies, VPNs, and security profiles Produce high quality technical documentation, including designs, implementation guides, and handover documentation Customer Engagement & Communication Serve as a trusted technical advisor to customers, clearly explaining solutions and technical decisions Gather technical requirements and translate them into robust, secure network designs Participate in technical workshops, design reviews, and project update meetings Support occasional onsite work at customer locations in the UK and Europe Required Skills & Experience Essential Strong experience in Cisco network and security environments Proven hands on expertise with: Cisco Firepower (FTD / FMC) Cisco ISE, or Alternative Vendor Solid understanding of network security principles, firewalls, VPNs, routing, and switching Experience working in a project based environment, leading or owning technical delivery Excellent verbal and written communication skills Ability to work independently in a remote setting while collaborating effectively with distributed teams Full right to work in the UK and willingness to travel occasionally Desirable Experience with Fortinet / FortiGate firewalls Knowledge of Cisco Stealth watch and related Cisco security products Exposure to wider Cisco security technologies (e.g. Secure Firewall, Secure Network Analytics, Umbrella, etc.) Relevant industry certifications such as CCNP Security, CCNP Enterprise, or equivalent Benefits Competitive salary up to £47,000, depending on experience + Bonus 90% remote UK based role with flexible working All business travel expenses covered from home location Opportunity to work on diverse, technically challenging projects Access to professional development, training, and certification support Supportive and collaborative team environment Why Apply? This role offers the chance to take ownership of high impact network and security projects while maintaining a healthy work life balance through remote working. You will work with leading technologies, have direct influence on technical decisions, and play a key role in shaping secure network solutions for customers across the UK and Europe.
Aug 14, 2026
Full time
Security Solutions Engineer - Remote UK Based £47,000 CISCO, FirePower, Cisco ISE, Fortinet, FortiGate, StealthWatch We are seeking an experienced and proactive Network Engineer who wants to grow into a Cyber Focussed Architecture position over time delivering a range of network and security focused projects across our clients customer base. This role will suit someone who is a current network engineer with 3-5 years experience and wants to move into a career in Security Solutions Architecture. This role is heavily centred on Cisco networking and security technologies, with a strong emphasis on Cisco Firepower, Cisco ISE, and broader Cisco security platforms. Experience with Fortinet (FortiGate) firewalls is highly desirable and candidates willing to cross train will be considered. The successful candidate will combine hands on technical expertise with excellent communication skills, acting as a primary point of contact for stakeholders during project delivery. This is a UK based remote role, offering flexibility while still providing the opportunity to collaborate in person through periodic meetups and customer engagements. PLEASE NOTE YOU MUST E BASED IN THE UK AND HAVE FULL RIGHT TO WORK WITHOUT SPONSORSHIP Key Responsibilities Project & Technical Leadership Lead the technical delivery of network and security projects from design through implementation and handover Act as the lead engineer on complex customer engagements, ensuring solutions are delivered on time and to a high standard Provide technical guidance and mentorship to other engineers involved in project delivery Collaborate closely with project managers, architects, and stakeholders to align technical outcomes with business objectives Network & Security Engineering Implement, and support enterprise grade network and security solutions Deploy, configure, and troubleshoot Cisco Firepower firewalls, including policy configuration, VPNs, and threat protection Implement and maintain Cisco Identity Services Engine (ISE) for network access control, authentication, and authorization Work with Cisco Stealthwatch and other Cisco security tools to provide visibility, monitoring, and threat detection Configure and support FortiGate firewalls where required, including firewall policies, VPNs, and security profiles Produce high quality technical documentation, including designs, implementation guides, and handover documentation Customer Engagement & Communication Serve as a trusted technical advisor to customers, clearly explaining solutions and technical decisions Gather technical requirements and translate them into robust, secure network designs Participate in technical workshops, design reviews, and project update meetings Support occasional onsite work at customer locations in the UK and Europe Required Skills & Experience Essential Strong experience in Cisco network and security environments Proven hands on expertise with: Cisco Firepower (FTD / FMC) Cisco ISE, or Alternative Vendor Solid understanding of network security principles, firewalls, VPNs, routing, and switching Experience working in a project based environment, leading or owning technical delivery Excellent verbal and written communication skills Ability to work independently in a remote setting while collaborating effectively with distributed teams Full right to work in the UK and willingness to travel occasionally Desirable Experience with Fortinet / FortiGate firewalls Knowledge of Cisco Stealth watch and related Cisco security products Exposure to wider Cisco security technologies (e.g. Secure Firewall, Secure Network Analytics, Umbrella, etc.) Relevant industry certifications such as CCNP Security, CCNP Enterprise, or equivalent Benefits Competitive salary up to £47,000, depending on experience + Bonus 90% remote UK based role with flexible working All business travel expenses covered from home location Opportunity to work on diverse, technically challenging projects Access to professional development, training, and certification support Supportive and collaborative team environment Why Apply? This role offers the chance to take ownership of high impact network and security projects while maintaining a healthy work life balance through remote working. You will work with leading technologies, have direct influence on technical decisions, and play a key role in shaping secure network solutions for customers across the UK and Europe.
Join Assist Security Group -recent winner of four OSPA awards including Outstanding Security Company. We offer a professional working environment, structured training and real support for our officers, with clear pathways for development within the business. Location: Croydon Hours : Bench (Ad Hoc) Salary: £14.80 per hour Hospital Security can be physically touch, mentally challenging and extremely rewarding! Position Overview: Are you ready to join our hospital security team? Assist Security Group is seeking experienced security professionals with exceptional customer service skills and a background in fast paced environments, ideally, within NHS Hospitals. As a Security Officer, you will receive comprehensive training to handle various situations, including conflict management and physical intervention. Responsibilities & Duties: Collaborate with the in-house security management team, following instructions from Hospital Security Managers. Manage queues, entrances, lobbies, wards, and car parks around the hospital premises. Provide assistance to the public, offering directions and information about the hospital and local area. Maintain a safe environment for patients, staff, and contractors, ensuring a visible and vigilant security presence. Offer support to NHS staff and respond promptly to any incidents or emergencies. Utilize conflict management skills to de-escalate situations and minimize the need for physical intervention. Maintain effective communication via twoway radios and accurately report activities and incidents. Requirements: Valid Door Supervisor licence. Right to Work in the UK. 5-year employment/educational history. Able to work in a fast paced, challenging environment. Able to keep cool under pressure. Proficiency in using two-way radios. Excellent written and verbal communication skills. Professional appearance and demeanor. Preferred (but not essential) Requirements: Previous experience in NHS environments. Security experience with conflict management. Additional training in Emergency First Aid, ACT, Safeguarding, Fire Marshall, Manual Handling, Conflict Management. Benefits: London Living Wage Onsite training provided Perkbox Benefits Hospital Security can be physically touch, mentally challenging and extremely rewarding! Equality, Diversity & Inclusion Assist Security Group is an equal opportunities employer. We are committed to eliminating discrimination and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation. All recruitment decisions are based on skills, experience and suitability for the role. Reasonable adjustments will be considered throughout the recruitment process where required.
Aug 14, 2026
Full time
Join Assist Security Group -recent winner of four OSPA awards including Outstanding Security Company. We offer a professional working environment, structured training and real support for our officers, with clear pathways for development within the business. Location: Croydon Hours : Bench (Ad Hoc) Salary: £14.80 per hour Hospital Security can be physically touch, mentally challenging and extremely rewarding! Position Overview: Are you ready to join our hospital security team? Assist Security Group is seeking experienced security professionals with exceptional customer service skills and a background in fast paced environments, ideally, within NHS Hospitals. As a Security Officer, you will receive comprehensive training to handle various situations, including conflict management and physical intervention. Responsibilities & Duties: Collaborate with the in-house security management team, following instructions from Hospital Security Managers. Manage queues, entrances, lobbies, wards, and car parks around the hospital premises. Provide assistance to the public, offering directions and information about the hospital and local area. Maintain a safe environment for patients, staff, and contractors, ensuring a visible and vigilant security presence. Offer support to NHS staff and respond promptly to any incidents or emergencies. Utilize conflict management skills to de-escalate situations and minimize the need for physical intervention. Maintain effective communication via twoway radios and accurately report activities and incidents. Requirements: Valid Door Supervisor licence. Right to Work in the UK. 5-year employment/educational history. Able to work in a fast paced, challenging environment. Able to keep cool under pressure. Proficiency in using two-way radios. Excellent written and verbal communication skills. Professional appearance and demeanor. Preferred (but not essential) Requirements: Previous experience in NHS environments. Security experience with conflict management. Additional training in Emergency First Aid, ACT, Safeguarding, Fire Marshall, Manual Handling, Conflict Management. Benefits: London Living Wage Onsite training provided Perkbox Benefits Hospital Security can be physically touch, mentally challenging and extremely rewarding! Equality, Diversity & Inclusion Assist Security Group is an equal opportunities employer. We are committed to eliminating discrimination and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation. All recruitment decisions are based on skills, experience and suitability for the role. Reasonable adjustments will be considered throughout the recruitment process where required.
Fire and Security Careers
Ashby-de-la-zouch, Leicestershire
Security Systems Sales £70k+ OTE EARN up to 10% Commission if you have sold CCTV Access & Intruder for a NSI or SSAIB Company before! Salary c.£47, 500 + OTE up to 10% Commission on sales £6000 Car allowance or Car Warm Leads Role - Security Systems Sales Business Development Manager To sell IP CCTV, Access Control and Intruder Alarm systems, warm leads provided. Would suit someone who has been a Fire and Security or Security Systems Sales or Integrated Security Sales person who knows technical aspects for Electronic Security systems or Fire & Security systems. Be based in the Midlands, UK (E.g. East Midlands, West Midlands or North/ South Midlands (Leicestershire, Birmingham, Nottinghamshire, Derbyshire, South Yorkshire) Apply for - Sales BDM - (Intruder, CCTV, Access Control) To Fire and Security Career (ELEY Solutions Ltd) specialist recruitment agency Contact Steve Eley to discuss - IF have Electronic Security Sales experience and based in the Midlands
Aug 14, 2026
Full time
Security Systems Sales £70k+ OTE EARN up to 10% Commission if you have sold CCTV Access & Intruder for a NSI or SSAIB Company before! Salary c.£47, 500 + OTE up to 10% Commission on sales £6000 Car allowance or Car Warm Leads Role - Security Systems Sales Business Development Manager To sell IP CCTV, Access Control and Intruder Alarm systems, warm leads provided. Would suit someone who has been a Fire and Security or Security Systems Sales or Integrated Security Sales person who knows technical aspects for Electronic Security systems or Fire & Security systems. Be based in the Midlands, UK (E.g. East Midlands, West Midlands or North/ South Midlands (Leicestershire, Birmingham, Nottinghamshire, Derbyshire, South Yorkshire) Apply for - Sales BDM - (Intruder, CCTV, Access Control) To Fire and Security Career (ELEY Solutions Ltd) specialist recruitment agency Contact Steve Eley to discuss - IF have Electronic Security Sales experience and based in the Midlands
Lead Technical Architect - SC Cleared - Remote - £600 per day - Inside IR35 The Opportunity We're looking for an experienced Lead Technical Architect to support our public sector client. This is a senior, hands-on architecture role where you'll help shape and deliver complex, secure network and infrastructure solutions, working across multiple teams and engaging with senior stakeholders, government organisations and external partners. You'll play a key role in defining technical strategy and roadmaps while ensuring solutions are secure, scalable, reliable and aligned with the wider enterprise architecture. What You'll Be Doing As Lead Technical Architect, you'll work closely with the Principal Technical Architect and wider architecture community to: Shape and maintain enterprise-level technical strategies, architectures and roadmaps. Lead the design and delivery of complex infrastructure and network solutions. Conduct and oversee technical design reviews, championing Secure by Design principles. Work with cross-government teams, third-party suppliers and external partners to deliver integrated solutions. Provide architectural leadership across multiple projects, balancing immediate delivery requirements with longer-term scalability and maintainability. Support the development and presentation of technical proposals to Technical Design Authorities and Security Boards . Support security and compliance activities relating to the hosting and migration of SD-WAN services . Identify technical risks and help teams navigate architecture, security, budget and delivery considerations. Evaluate emerging technologies and identify opportunities to modernise and improve the technology estate. Mentor and coach Technical Architects, helping develop technical capability and architectural best practice across the wider team. What We're Looking For You'll be an experienced Technical Architect with a strong background in network engineering and complex infrastructure environments . You'll ideally hold CCNP certification , or be able to demonstrate equivalent knowledge and experience across: Networking concepts, switching and routing Firewalling and load balancing Cisco SD-WAN technologies BGP (Border Gateway Protocol) Designing secure, reliable and scalable technical solutions Leading complex technical architectures and design decisions Working across multiple projects, suppliers and technical domains Translating strategic requirements into practical technical solutions Working with senior technical and non-technical stakeholders Leading, coaching or mentoring architects and other technical professionals You'll be comfortable taking ownership of complex technical challenges and communicating architecture decisions clearly to audiences ranging from engineering teams through to senior leadership. Desirable Experience It would also be beneficial if you have: Experience with Agile and DevOps environments. Knowledge of enterprise architecture frameworks such as TOGAF . Experience delivering large-scale technology transformation or complex systems integration programmes. A BCS Certificate in Enterprise and Solution Architecture and/or TOGAF Foundation certification . An understanding of emerging technologies including cloud, AI and IoT. The Assignment This is an excellent opportunity for a senior architect who combines deep network engineering knowledge with strong architecture leadership skills and wants to contribute to a complex, high-profile government technology programme. Interested? Apply now to discuss the role and programme in more detail. This temporary contract is inside IR35 and will require working under the direction of the client delivery manager as part of a multi-disciplinary team. The successful candidate will follow established delivery processes and working practices. This role requires the successful candidate to undergo and be eligible for UK Security Vetting at SC/DV level. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, reserved post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Due to the secure nature of the position and working environment, you must have, or be eligible to obtain Security Clearance More details relating to UK Security Clearance can be found here: United Kingdom Security Vetting: clearance levels - GOV.UK Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Should the role require the successful candidate to undergo and be eligible for UK Security Vetting. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, Reserved Post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
Aug 14, 2026
Contractor
Lead Technical Architect - SC Cleared - Remote - £600 per day - Inside IR35 The Opportunity We're looking for an experienced Lead Technical Architect to support our public sector client. This is a senior, hands-on architecture role where you'll help shape and deliver complex, secure network and infrastructure solutions, working across multiple teams and engaging with senior stakeholders, government organisations and external partners. You'll play a key role in defining technical strategy and roadmaps while ensuring solutions are secure, scalable, reliable and aligned with the wider enterprise architecture. What You'll Be Doing As Lead Technical Architect, you'll work closely with the Principal Technical Architect and wider architecture community to: Shape and maintain enterprise-level technical strategies, architectures and roadmaps. Lead the design and delivery of complex infrastructure and network solutions. Conduct and oversee technical design reviews, championing Secure by Design principles. Work with cross-government teams, third-party suppliers and external partners to deliver integrated solutions. Provide architectural leadership across multiple projects, balancing immediate delivery requirements with longer-term scalability and maintainability. Support the development and presentation of technical proposals to Technical Design Authorities and Security Boards . Support security and compliance activities relating to the hosting and migration of SD-WAN services . Identify technical risks and help teams navigate architecture, security, budget and delivery considerations. Evaluate emerging technologies and identify opportunities to modernise and improve the technology estate. Mentor and coach Technical Architects, helping develop technical capability and architectural best practice across the wider team. What We're Looking For You'll be an experienced Technical Architect with a strong background in network engineering and complex infrastructure environments . You'll ideally hold CCNP certification , or be able to demonstrate equivalent knowledge and experience across: Networking concepts, switching and routing Firewalling and load balancing Cisco SD-WAN technologies BGP (Border Gateway Protocol) Designing secure, reliable and scalable technical solutions Leading complex technical architectures and design decisions Working across multiple projects, suppliers and technical domains Translating strategic requirements into practical technical solutions Working with senior technical and non-technical stakeholders Leading, coaching or mentoring architects and other technical professionals You'll be comfortable taking ownership of complex technical challenges and communicating architecture decisions clearly to audiences ranging from engineering teams through to senior leadership. Desirable Experience It would also be beneficial if you have: Experience with Agile and DevOps environments. Knowledge of enterprise architecture frameworks such as TOGAF . Experience delivering large-scale technology transformation or complex systems integration programmes. A BCS Certificate in Enterprise and Solution Architecture and/or TOGAF Foundation certification . An understanding of emerging technologies including cloud, AI and IoT. The Assignment This is an excellent opportunity for a senior architect who combines deep network engineering knowledge with strong architecture leadership skills and wants to contribute to a complex, high-profile government technology programme. Interested? Apply now to discuss the role and programme in more detail. This temporary contract is inside IR35 and will require working under the direction of the client delivery manager as part of a multi-disciplinary team. The successful candidate will follow established delivery processes and working practices. This role requires the successful candidate to undergo and be eligible for UK Security Vetting at SC/DV level. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, reserved post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Due to the secure nature of the position and working environment, you must have, or be eligible to obtain Security Clearance More details relating to UK Security Clearance can be found here: United Kingdom Security Vetting: clearance levels - GOV.UK Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Should the role require the successful candidate to undergo and be eligible for UK Security Vetting. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, Reserved Post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
On behalf of our client, we are seeking a highly skilled Site Security Project Support to join their team on an initial 36-month contract. You will be able to demonstrate a solid background in business and project management with a passion for continual improvement as well as a robust adherence to policies and directives. You will be responsible for supporting the physical security operations activities including self-delivered and third-party security solutions. You will be given the flexibility to work with the whole Physical Security Operations team to adapt these activities to best meet the company needs. Role: Site Security Project Support Pay : 28.53 per hour via Umbrella Contract: 36 hours per week, 36 months contract Location: Belfast - Fully onsite IR35: Inside SC Clearance: BPSS Responsibilities: Coordinate and manage Physical Security Project enablement across the UK Strategic Projects. You will be supporting the Physical Security Operations team with the delivery of all services to the business including, Security Operations, Security Systems, Fire Fighting, Emergency Response and Fire Safety. Assist with the continuous development of the Security service provision to the business by checking, auditing, collating and analysing reviews to understand root causes of failures in order to identify service improvements. Implement those improvements and assess the results. You will assist the Head of Site Security and Site Security Managers with the running of the daily SQCDP meeting, ensuring that all actions are captured on the tracker and actions are identified with owners and tracked through to resolution. You will be responsible for compiling the weekly KPI report for each site and ensuring that these are available prior to the weekly KPI meeting. Assist & support in the management of Security, Systems & Fire Service Providers. Assist & support with the management of Security, Systems & Fire risks and Issues through the relevant systems & tools Assist & support with the implementation of Fire & Emergency Response. Assist & support with providing appropriate security, Systems & fire input into event and project planning and implementation. Lead Capex on a project basis. Active Risk Management (ARM) central coordinator You will be responsible for EHS - 11 Point Plan upkeep Assist the Site Security and Systems Manager with the performance management of the supplier inline with all contractual documentation. Assist the Fire and Operations Manager with the performance management of the supplier inline with all contractual documentation. Requirements: Essential Project Management training (2 years) A background in business administration or operational support. Experience of auditing, process confirmation, root cause and analysis and continuous improvement. Ability to work flexibly and an adaptable approach to daily activities is essential. Desirable Experience of managing a contractor is desirable but not essential. Understanding of KPIs and SLAs. Comprehensive experience in computer skills - G-SUITE and Microsoft Office Experience with managing a security contractor is desirable but not essential Ability to travel and at short notice If you are interested in applying for this position and you meet the requirements, please apply now! Line Up Aviation is a specialist aviation and aerospace recruitment company that has been operating all over the world for more than 30 years. We work with some of the industry's best-known companies and pride ourselves with working to the highest standard of service supported by an ingrained culture of honesty and integrity. " on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the tag at anytime! Thank you for your follow!"
Aug 14, 2026
Contractor
On behalf of our client, we are seeking a highly skilled Site Security Project Support to join their team on an initial 36-month contract. You will be able to demonstrate a solid background in business and project management with a passion for continual improvement as well as a robust adherence to policies and directives. You will be responsible for supporting the physical security operations activities including self-delivered and third-party security solutions. You will be given the flexibility to work with the whole Physical Security Operations team to adapt these activities to best meet the company needs. Role: Site Security Project Support Pay : 28.53 per hour via Umbrella Contract: 36 hours per week, 36 months contract Location: Belfast - Fully onsite IR35: Inside SC Clearance: BPSS Responsibilities: Coordinate and manage Physical Security Project enablement across the UK Strategic Projects. You will be supporting the Physical Security Operations team with the delivery of all services to the business including, Security Operations, Security Systems, Fire Fighting, Emergency Response and Fire Safety. Assist with the continuous development of the Security service provision to the business by checking, auditing, collating and analysing reviews to understand root causes of failures in order to identify service improvements. Implement those improvements and assess the results. You will assist the Head of Site Security and Site Security Managers with the running of the daily SQCDP meeting, ensuring that all actions are captured on the tracker and actions are identified with owners and tracked through to resolution. You will be responsible for compiling the weekly KPI report for each site and ensuring that these are available prior to the weekly KPI meeting. Assist & support in the management of Security, Systems & Fire Service Providers. Assist & support with the management of Security, Systems & Fire risks and Issues through the relevant systems & tools Assist & support with the implementation of Fire & Emergency Response. Assist & support with providing appropriate security, Systems & fire input into event and project planning and implementation. Lead Capex on a project basis. Active Risk Management (ARM) central coordinator You will be responsible for EHS - 11 Point Plan upkeep Assist the Site Security and Systems Manager with the performance management of the supplier inline with all contractual documentation. Assist the Fire and Operations Manager with the performance management of the supplier inline with all contractual documentation. Requirements: Essential Project Management training (2 years) A background in business administration or operational support. Experience of auditing, process confirmation, root cause and analysis and continuous improvement. Ability to work flexibly and an adaptable approach to daily activities is essential. Desirable Experience of managing a contractor is desirable but not essential. Understanding of KPIs and SLAs. Comprehensive experience in computer skills - G-SUITE and Microsoft Office Experience with managing a security contractor is desirable but not essential Ability to travel and at short notice If you are interested in applying for this position and you meet the requirements, please apply now! Line Up Aviation is a specialist aviation and aerospace recruitment company that has been operating all over the world for more than 30 years. We work with some of the industry's best-known companies and pride ourselves with working to the highest standard of service supported by an ingrained culture of honesty and integrity. " on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the tag at anytime! Thank you for your follow!"
Huddersfield 30,000 - 35,000 Office Based Permanent Looking for more than just another IT support role? We're recruiting on behalf of a long-established Yorkshire manufacturer looking to strengthen its internal IT team with the appointment of an experienced IT Systems & Support Engineer. This is far more than a traditional support role. The business has a clear long-term succession plan in place and is looking for someone with the ambition and technical capability to develop into a broader IT Operations role over the next two years, working alongside an experienced IT Manager before taking on increasing responsibility. If you're looking for genuine career progression rather than simply moving sideways, this is an excellent opportunity to build your career within a stable, growing manufacturing business. The Role Joining a small, close-knit IT team, you'll provide day-to-day technical support whilst becoming increasingly involved in infrastructure, networking, cyber security and operational IT. Alongside you will be an experienced Business Systems Analyst responsible for ERP, MRP and wider business applications, allowing this role to focus on the operational technology estate. You'll gain exposure to a wide range of technologies and projects whilst working closely with experienced colleagues who are committed to supporting your development. Key Responsibilities Provide 1st and 2nd line support across the business Support Microsoft 365, Entra ID, Intune and Windows environments Assist with Windows Server and Hyper-V administration Support networking, switching and firewall infrastructure Manage user accounts, devices and endpoint technologies Assist with backup, disaster recovery and cyber security Support telephony, CCTV and manufacturing technology Work with third-party suppliers Contribute to infrastructure improvements and IT projects Maintain technical documentation and procedures Technology Environment Microsoft 365 Entra ID (Azure AD) Intune Autopilot Windows Server Hyper-V SonicWall Microsoft Defender Networking & Switching Backup & Disaster Recovery CCTV ERP-integrated manufacturing systems We're Interested In You'll probably already be working as a: IT Systems Engineer IT Support Engineer Senior IT Support Engineer 2nd Line Engineer 3rd Line Engineer Systems Administrator Infrastructure Engineer Technical Support Engineer Manufacturing experience would be advantageous but isn't essential. More important is someone who enjoys learning, takes ownership of problems and wants to continue developing technically whilst progressing into a broader operational role. Why Apply? Genuine progression into an IT Operations position Structured succession planning over the next two years Broad technical exposure across infrastructure and operational technology Small team where your contribution is recognised Stable and successful manufacturing environment Opportunity to influence systems and processes Long-term career development Salary: 30,000 - 35,000 Location: Huddersfield (Office Based) Why this opportunity? Most IT support roles offer incremental progression. This role offers something much rarer. The business is investing in someone now, giving them the time to develop, learn the environment and build the knowledge needed to take on a much broader operational IT position in the future. If you're ambitious, technically curious and looking for your next long-term move, we'd love to hear from you.
Aug 14, 2026
Full time
Huddersfield 30,000 - 35,000 Office Based Permanent Looking for more than just another IT support role? We're recruiting on behalf of a long-established Yorkshire manufacturer looking to strengthen its internal IT team with the appointment of an experienced IT Systems & Support Engineer. This is far more than a traditional support role. The business has a clear long-term succession plan in place and is looking for someone with the ambition and technical capability to develop into a broader IT Operations role over the next two years, working alongside an experienced IT Manager before taking on increasing responsibility. If you're looking for genuine career progression rather than simply moving sideways, this is an excellent opportunity to build your career within a stable, growing manufacturing business. The Role Joining a small, close-knit IT team, you'll provide day-to-day technical support whilst becoming increasingly involved in infrastructure, networking, cyber security and operational IT. Alongside you will be an experienced Business Systems Analyst responsible for ERP, MRP and wider business applications, allowing this role to focus on the operational technology estate. You'll gain exposure to a wide range of technologies and projects whilst working closely with experienced colleagues who are committed to supporting your development. Key Responsibilities Provide 1st and 2nd line support across the business Support Microsoft 365, Entra ID, Intune and Windows environments Assist with Windows Server and Hyper-V administration Support networking, switching and firewall infrastructure Manage user accounts, devices and endpoint technologies Assist with backup, disaster recovery and cyber security Support telephony, CCTV and manufacturing technology Work with third-party suppliers Contribute to infrastructure improvements and IT projects Maintain technical documentation and procedures Technology Environment Microsoft 365 Entra ID (Azure AD) Intune Autopilot Windows Server Hyper-V SonicWall Microsoft Defender Networking & Switching Backup & Disaster Recovery CCTV ERP-integrated manufacturing systems We're Interested In You'll probably already be working as a: IT Systems Engineer IT Support Engineer Senior IT Support Engineer 2nd Line Engineer 3rd Line Engineer Systems Administrator Infrastructure Engineer Technical Support Engineer Manufacturing experience would be advantageous but isn't essential. More important is someone who enjoys learning, takes ownership of problems and wants to continue developing technically whilst progressing into a broader operational role. Why Apply? Genuine progression into an IT Operations position Structured succession planning over the next two years Broad technical exposure across infrastructure and operational technology Small team where your contribution is recognised Stable and successful manufacturing environment Opportunity to influence systems and processes Long-term career development Salary: 30,000 - 35,000 Location: Huddersfield (Office Based) Why this opportunity? Most IT support roles offer incremental progression. This role offers something much rarer. The business is investing in someone now, giving them the time to develop, learn the environment and build the knowledge needed to take on a much broader operational IT position in the future. If you're ambitious, technically curious and looking for your next long-term move, we'd love to hear from you.
Physical Security Operational Support Coordinator 3 year contract Based in Belfast Offering 28.53ph Inside IR35 Do you have experience in business administration or operational support? Do you have experience in auditing, process confirmation, root cause, and continuous improvement? Do you want to work with an industry-leading company? If your answers are yes to these, then this could be the role for you! As the Physical Security Operational Support Coordinator, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry! You will be involved in: Coordinate and manage Physical Security Project enablement across the UK Strategic Projects You will be supporting the Physical Security Operations team with the delivery of all services to the business including; Security Operations, Security Systems, Fire Fighting, Emergency Response, and Fire Safety Assist with the continuous development of the Security service provision to the business by checking, auditing, collating, and analysing reviews to understand root causes of failures in order to identify service improvements You will assist the Head of Site Security and Site Security Managers with the running of the daily SQCDP meeting Assist & support in the management of Security, Systems & Fire Service Providers Assist & support with the management of Security, Systems & Fire risks and Issues through the relevant systems & tools Assist & support with the implementation of Fire & Emergency Response Assist & support with providing appropriate security, Systems & fire input into event and project planning and implementation Lead Capex on a project basis Active Risk Management (ARM) central coordinator You will be responsible for EHS - 11 Point Plan upkeep Assist the Site Security and Systems Manager with the performance management of the supplier in line with all contractual documentation Assist the Fire and Operations Manager with the performance management of the supplier in line with all contractual documentation Your skillset may include: Project Management training - A background in business administration or operational support. Experience in auditing, process confirmation, root cause and analysis, and continuous improvement Experience managing a contractor Understanding of KPIs and SLAs Comprehensive experience in computer skills - G-SUITE and Microsoft Office Experience with managing a security contractor If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! Physical Security Operational Support Coordinator 3 year contract Based in Belfast Offering 28.53ph Inside IR35 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Aug 14, 2026
Contractor
Physical Security Operational Support Coordinator 3 year contract Based in Belfast Offering 28.53ph Inside IR35 Do you have experience in business administration or operational support? Do you have experience in auditing, process confirmation, root cause, and continuous improvement? Do you want to work with an industry-leading company? If your answers are yes to these, then this could be the role for you! As the Physical Security Operational Support Coordinator, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry! You will be involved in: Coordinate and manage Physical Security Project enablement across the UK Strategic Projects You will be supporting the Physical Security Operations team with the delivery of all services to the business including; Security Operations, Security Systems, Fire Fighting, Emergency Response, and Fire Safety Assist with the continuous development of the Security service provision to the business by checking, auditing, collating, and analysing reviews to understand root causes of failures in order to identify service improvements You will assist the Head of Site Security and Site Security Managers with the running of the daily SQCDP meeting Assist & support in the management of Security, Systems & Fire Service Providers Assist & support with the management of Security, Systems & Fire risks and Issues through the relevant systems & tools Assist & support with the implementation of Fire & Emergency Response Assist & support with providing appropriate security, Systems & fire input into event and project planning and implementation Lead Capex on a project basis Active Risk Management (ARM) central coordinator You will be responsible for EHS - 11 Point Plan upkeep Assist the Site Security and Systems Manager with the performance management of the supplier in line with all contractual documentation Assist the Fire and Operations Manager with the performance management of the supplier in line with all contractual documentation Your skillset may include: Project Management training - A background in business administration or operational support. Experience in auditing, process confirmation, root cause and analysis, and continuous improvement Experience managing a contractor Understanding of KPIs and SLAs Comprehensive experience in computer skills - G-SUITE and Microsoft Office Experience with managing a security contractor If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! Physical Security Operational Support Coordinator 3 year contract Based in Belfast Offering 28.53ph Inside IR35 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Business Development Manager Fire & Security Job Title: Business Development Manager Fire & Security Systems Job reference Number: -26215 Industry Sector: Fire, Security, CCTV, Intruder Alarms, Access Control, Interactive Visual Response, Key Response, Smoke Systems, Physical protection, Integrated Security, Commercial and Residential End Users Area to be covered: North ideally base click apply for full job details
Aug 14, 2026
Full time
Business Development Manager Fire & Security Job Title: Business Development Manager Fire & Security Systems Job reference Number: -26215 Industry Sector: Fire, Security, CCTV, Intruder Alarms, Access Control, Interactive Visual Response, Key Response, Smoke Systems, Physical protection, Integrated Security, Commercial and Residential End Users Area to be covered: North ideally base click apply for full job details
Operations Support Manager - Banking / Financial Whilst the emphasis is on Team Lead / Managers role, ideal candidates will come from a Technical background in a Banking / Financial environment with experience of E-Trading Applications in a Linux environment with an understanding on Databases (SQL Server, Oracle) and Scripting - Python/Bash/Shell. About The Role : Managing a highly technical Support Team, looking after a Trading / Settlement Systems in a fast paced and pressurised environment. You'll be the bridge between the business and technology, scoping both current and future requirements and enabling their delivery as the business requires within agreed timescales. Key Responsibilities Responsible, along with other operational team members, for the day-to-day running and maintenance of the Trading platforms Leading and mentoring a 1st line support team, fostering a culture of technical excellence, accountability, and continuous improvement Providing first line support, answering phone calls and monitoring help desk systems, dealing with basic issues and escalating other calls to the appropriate person Maintain a high degree of customer service for all support queries Performing troubleshooting and collection of information for effective issue diagnosis and internal escalation Maintain security reference data for the admissions/withdrawals/amends/edits of securities across all platforms Maintain and enhance knowledge base and documentation Work with other departments (Compliance, Surveillance, Infrastructure and Sales) to ensure appropriately monitored live operations of all platforms Raise and deploy changes to support the day to day running of multiple exchange platforms Compile outage reports for any production outages which occur on the operated platforms once the outage has been rectified Ensure processes are streamlined Ensure process maps are followed to reduce risk Work with teams internally to streamline and enhance operational tool functionality and capture requirements for future development Take part in release review meetings prior to upgrades Raise and deploy changes to support the day to day running of multiple exchange platforms Compile outage reports for any production outages which occur on the operated platforms once the outage has been rectified Ensure processes are streamlined Ensure process maps are followed to reduce risk Work with teams internally to streamline and enhance operational tool functionality and capture requirements for future development Take part in release review meetings prior to upgrades Required Skills: Minimum 5+ Years experience in an environment providing Operational or Technical Support Excellent communication skills with an ability to explain technical concepts in simple terms to a non-technical audience and communicate effectively with people at all levels Understanding to UK and EU equity & derivative markets including exchange work flows, order types and understanding of trade lifecycle All round general knowledge of IT including Microsoft Some Linux / Unix Systems Administration (RedHat, Centos, Rocky). Experience of at least one Scripting Language - Python, Bash, Shell, Ruby, JavaScript, Perl, SQL. Knowledge of Databases to DBA / Developer level including writing and troubleshooting SQL Code including performance issues - SQL Server / Oracle. General Networking / Infrastructure Troubleshooting and Diagnostics - DNS, DHCP, TCP/IP, Firewalls Good understanding / operational experience of ITIL methodology with any certifications beneficial. Ability work well under pressure in a vibrant and busy environment. Non-Essential But Highly Desirable Skills: Previous experience supporting Futures & Options Trading, Risk and Settlement Systems. Knowledge of at least one of the ISV's products - Trading Technologies, Stellar, ULLink, WebICE, Object Trading, Fidessa, ION / Patsystems, Trayport. Exchange Connectivity - ICE / LIFFE, Eurex, CME / CBOT, Euronext, Xetra, Chi-X, LME, LSE, NYSE. FIX Connectivity - Client On-boarding, Support / Troubleshooting of FIX Logs / Connections. Other Market Data - Reuters, Bloomberg, CQG, Ateo (Teo and Lisa). Experience in Exchange and Vendor Management with a view to project managing exchange/system critical upgrades Ideally candidates will also have experience of Risk and Compliance and possess the ability to motivate and develop the team whilst ensuring it's duties are carried out "The Right Way" and to a high ethical standard. Excellent Salary and Benefits to include: Inclusion in Personal and Company Bonus + Overtime 25 days holiday per year, increasing to 30 days. Pension Health Care, Health and Life Assurance Childcare Vouchers Season Ticket Loan Subsidised Gym Membership Cycle To Work Scheme
Aug 13, 2026
Full time
Operations Support Manager - Banking / Financial Whilst the emphasis is on Team Lead / Managers role, ideal candidates will come from a Technical background in a Banking / Financial environment with experience of E-Trading Applications in a Linux environment with an understanding on Databases (SQL Server, Oracle) and Scripting - Python/Bash/Shell. About The Role : Managing a highly technical Support Team, looking after a Trading / Settlement Systems in a fast paced and pressurised environment. You'll be the bridge between the business and technology, scoping both current and future requirements and enabling their delivery as the business requires within agreed timescales. Key Responsibilities Responsible, along with other operational team members, for the day-to-day running and maintenance of the Trading platforms Leading and mentoring a 1st line support team, fostering a culture of technical excellence, accountability, and continuous improvement Providing first line support, answering phone calls and monitoring help desk systems, dealing with basic issues and escalating other calls to the appropriate person Maintain a high degree of customer service for all support queries Performing troubleshooting and collection of information for effective issue diagnosis and internal escalation Maintain security reference data for the admissions/withdrawals/amends/edits of securities across all platforms Maintain and enhance knowledge base and documentation Work with other departments (Compliance, Surveillance, Infrastructure and Sales) to ensure appropriately monitored live operations of all platforms Raise and deploy changes to support the day to day running of multiple exchange platforms Compile outage reports for any production outages which occur on the operated platforms once the outage has been rectified Ensure processes are streamlined Ensure process maps are followed to reduce risk Work with teams internally to streamline and enhance operational tool functionality and capture requirements for future development Take part in release review meetings prior to upgrades Raise and deploy changes to support the day to day running of multiple exchange platforms Compile outage reports for any production outages which occur on the operated platforms once the outage has been rectified Ensure processes are streamlined Ensure process maps are followed to reduce risk Work with teams internally to streamline and enhance operational tool functionality and capture requirements for future development Take part in release review meetings prior to upgrades Required Skills: Minimum 5+ Years experience in an environment providing Operational or Technical Support Excellent communication skills with an ability to explain technical concepts in simple terms to a non-technical audience and communicate effectively with people at all levels Understanding to UK and EU equity & derivative markets including exchange work flows, order types and understanding of trade lifecycle All round general knowledge of IT including Microsoft Some Linux / Unix Systems Administration (RedHat, Centos, Rocky). Experience of at least one Scripting Language - Python, Bash, Shell, Ruby, JavaScript, Perl, SQL. Knowledge of Databases to DBA / Developer level including writing and troubleshooting SQL Code including performance issues - SQL Server / Oracle. General Networking / Infrastructure Troubleshooting and Diagnostics - DNS, DHCP, TCP/IP, Firewalls Good understanding / operational experience of ITIL methodology with any certifications beneficial. Ability work well under pressure in a vibrant and busy environment. Non-Essential But Highly Desirable Skills: Previous experience supporting Futures & Options Trading, Risk and Settlement Systems. Knowledge of at least one of the ISV's products - Trading Technologies, Stellar, ULLink, WebICE, Object Trading, Fidessa, ION / Patsystems, Trayport. Exchange Connectivity - ICE / LIFFE, Eurex, CME / CBOT, Euronext, Xetra, Chi-X, LME, LSE, NYSE. FIX Connectivity - Client On-boarding, Support / Troubleshooting of FIX Logs / Connections. Other Market Data - Reuters, Bloomberg, CQG, Ateo (Teo and Lisa). Experience in Exchange and Vendor Management with a view to project managing exchange/system critical upgrades Ideally candidates will also have experience of Risk and Compliance and possess the ability to motivate and develop the team whilst ensuring it's duties are carried out "The Right Way" and to a high ethical standard. Excellent Salary and Benefits to include: Inclusion in Personal and Company Bonus + Overtime 25 days holiday per year, increasing to 30 days. Pension Health Care, Health and Life Assurance Childcare Vouchers Season Ticket Loan Subsidised Gym Membership Cycle To Work Scheme
