Assistant Catering Manager Midlands Arts Centre (MAC), Birmingham About the Role We are looking for a hardworking and confident Assistant Catering Manager to join our Catering team at Midlands Arts Centre (MAC). Located in leafy Birmingham, Cannon Hill Park, MAC offers a range of catering and hospitality across the business, including our restaurant KILN, bar and event catering. You'll play a leading key role in creating a memorable customer experience and supporting our team of Shift Leaders and Customer Service Assistants. Please note: hours of work will include evenings and weekends. Job Purpose Lead the day-to-day planning and delivery of an excellent catering and hospitality offer across all areas of the business. Coach and train the team to deliver consistently excellent standards of service whilst remaining compliant with all legal requirements. Lead on stock control and contribute to effective staff rostering. Deputise for the Head of Catering Operations when required. Key Responsibilities Effectively manage and direct the day-to-day delivery of the catering and hospitality offer at MAC, operating within budget and demonstrating flexibility to meet MAC's operational challenges Deliver excellent service, coaching the team in the standards expected to increase customer satisfaction, always putting customer experience at the heart of decisions Positively, confidently and professionally resolve customer complaints as they arise Work collaboratively with the Kitchen Team to monitor quality, constructively raising any issues with the appropriate member of the team Effectively manage stock ordering, control and security, continuously monitoring stock availability, planning for busy periods and ensuring value for money from suppliers Champion the correct and effective use of the EPOS system to ensure Catering Sales are true and accurate Effectively manage own and team rotas and workload to ensure administrative requirements are met, whilst also spending time leading and supporting the team on the floor Support payroll by checking and amending shifts using Rotacloud and authorising overtime Maintain accurate HACCP, COSHH and all other documentation required to keep the operation compliant Control operational costs and identify ways to reduce waste working to department profit margins Support MAC's monthly stock take process to ensure results are accurate Comply with all fire and safety regulations including acting as a Fire Marshall during an evacuation Champion and deliver the standards required to maintain a 5-star EHO rating Support the Head of Catering in the delivery of training and completion of records to ensure compliance to food, licencing and health & safety laws Comply with allergen awareness procedures and laws, maintaining staff training and up to date records Work pro-actively to develop strong and effective relationships with other key teams at MAC, focusing on jointly improving operational planning, quality, delivery and service Support the Head of Catering in the recruitment, training, and appraising of staff Implement MAC's Environmental Policy and consider how this role can contribute to MAC's sustainability goals Promote and ensure the implementation of the equal opportunities, diversity, safeguarding and health & safety policies of MAC Any other duties which may reasonably be required to support cross-organisational needs Person Specification Essential Previous experience as a restaurant manager, assistant manager or hospitality manager in a food and beverage environment Experience of managing and organising teams, staffing, workload and priorities Working knowledge of managing within Health and Safety, Hygiene, Food Safety and Premises Licensing laws Previous experience of an EPOS system, cash handling and cashing up Excellent communication skills, personable and able to inspire a team Problem solver, able to think of solutions or new ways of working Passionate about food and beverage and interested in current trends in the industry Ability to remain calm under pressure and flex own and team's workload as needed Motivated, hardworking and reliable Able to inspire and motivate a team Desirable Food Hygiene Level 3 certificate (MAC can support successful candidates through Food Hygiene training) An interest in a variety of art forms and MAC as a venue and charity Equal Opportunities & Diversity All staff are expected to further, promote, and ensure the implementation of the equal opportunities and diversity policies of MAC. We are committed to creating an inclusive environment where individuals of all backgrounds, identities, and abilities feel valued, respected, and empowered to contribute their best work. We are also committed to ensuring our people are a reflection of the communities we serve. We ensure that our recruitment and promotion processes are fair and open to all. How to Apply Applications can be received at any time until midnight on 1 August 2026. Please be aware that applications will be assessed on a rolling basis and we may close this vacancy before the stated deadline. We strongly advise you to submit your application as early as possible. Shortlisted candidates will be notified of the outcome of their application between the time they submit their application and the application deadline. Interviews to be arranged with short-listed candidates. Ref: (phone number removed)
Aug 08, 2026
Full time
Assistant Catering Manager Midlands Arts Centre (MAC), Birmingham About the Role We are looking for a hardworking and confident Assistant Catering Manager to join our Catering team at Midlands Arts Centre (MAC). Located in leafy Birmingham, Cannon Hill Park, MAC offers a range of catering and hospitality across the business, including our restaurant KILN, bar and event catering. You'll play a leading key role in creating a memorable customer experience and supporting our team of Shift Leaders and Customer Service Assistants. Please note: hours of work will include evenings and weekends. Job Purpose Lead the day-to-day planning and delivery of an excellent catering and hospitality offer across all areas of the business. Coach and train the team to deliver consistently excellent standards of service whilst remaining compliant with all legal requirements. Lead on stock control and contribute to effective staff rostering. Deputise for the Head of Catering Operations when required. Key Responsibilities Effectively manage and direct the day-to-day delivery of the catering and hospitality offer at MAC, operating within budget and demonstrating flexibility to meet MAC's operational challenges Deliver excellent service, coaching the team in the standards expected to increase customer satisfaction, always putting customer experience at the heart of decisions Positively, confidently and professionally resolve customer complaints as they arise Work collaboratively with the Kitchen Team to monitor quality, constructively raising any issues with the appropriate member of the team Effectively manage stock ordering, control and security, continuously monitoring stock availability, planning for busy periods and ensuring value for money from suppliers Champion the correct and effective use of the EPOS system to ensure Catering Sales are true and accurate Effectively manage own and team rotas and workload to ensure administrative requirements are met, whilst also spending time leading and supporting the team on the floor Support payroll by checking and amending shifts using Rotacloud and authorising overtime Maintain accurate HACCP, COSHH and all other documentation required to keep the operation compliant Control operational costs and identify ways to reduce waste working to department profit margins Support MAC's monthly stock take process to ensure results are accurate Comply with all fire and safety regulations including acting as a Fire Marshall during an evacuation Champion and deliver the standards required to maintain a 5-star EHO rating Support the Head of Catering in the delivery of training and completion of records to ensure compliance to food, licencing and health & safety laws Comply with allergen awareness procedures and laws, maintaining staff training and up to date records Work pro-actively to develop strong and effective relationships with other key teams at MAC, focusing on jointly improving operational planning, quality, delivery and service Support the Head of Catering in the recruitment, training, and appraising of staff Implement MAC's Environmental Policy and consider how this role can contribute to MAC's sustainability goals Promote and ensure the implementation of the equal opportunities, diversity, safeguarding and health & safety policies of MAC Any other duties which may reasonably be required to support cross-organisational needs Person Specification Essential Previous experience as a restaurant manager, assistant manager or hospitality manager in a food and beverage environment Experience of managing and organising teams, staffing, workload and priorities Working knowledge of managing within Health and Safety, Hygiene, Food Safety and Premises Licensing laws Previous experience of an EPOS system, cash handling and cashing up Excellent communication skills, personable and able to inspire a team Problem solver, able to think of solutions or new ways of working Passionate about food and beverage and interested in current trends in the industry Ability to remain calm under pressure and flex own and team's workload as needed Motivated, hardworking and reliable Able to inspire and motivate a team Desirable Food Hygiene Level 3 certificate (MAC can support successful candidates through Food Hygiene training) An interest in a variety of art forms and MAC as a venue and charity Equal Opportunities & Diversity All staff are expected to further, promote, and ensure the implementation of the equal opportunities and diversity policies of MAC. We are committed to creating an inclusive environment where individuals of all backgrounds, identities, and abilities feel valued, respected, and empowered to contribute their best work. We are also committed to ensuring our people are a reflection of the communities we serve. We ensure that our recruitment and promotion processes are fair and open to all. How to Apply Applications can be received at any time until midnight on 1 August 2026. Please be aware that applications will be assessed on a rolling basis and we may close this vacancy before the stated deadline. We strongly advise you to submit your application as early as possible. Shortlisted candidates will be notified of the outcome of their application between the time they submit their application and the application deadline. Interviews to be arranged with short-listed candidates. Ref: (phone number removed)
We are looking for an experienced licensing professional to join us in a new management role within the Councils' well-established Licensing Team. You will be involved in an A to Z of licensable activities, from Alcohol to Zoos, plus many more licence types in between. Licensing plays a vital role in protecting the public and ensuring a fair and level playing field for businesses. Our aim is to drive high compliance through a robust but fair approach as a licensing authority, balanced with a business-friendly and commercial mindset. By promoting confidence amongst applicants and licence holders, we support positive growth and excellent customer satisfaction. About the Role Working closely with the Licensing Team Manager, you will support the delivery of complex licensing activities and provide direct line management for Assistant Licensing Officers. You will take ownership of day-to-day management responsibilities where allocated, represent the team in a lead officer role, and work collaboratively with internal and external customer-focused teams. You will use project management methodologies to deliver workstreams that improve the customer journey for licensing applicants and enhance operational efficiency. This will include following change-control processes, ensuring improvements are embedded across the organisation, and aligning projects with organisational strategies and delivery plans. The role involves conducting in-depth research to support business case development, collaborating across project networks, and sharing best practice and lessons learned. You will also investigate and take appropriate action regarding breaches and alleged breaches of licensing law, ensuring compliance with licence conditions and, where necessary, gather evidence, prepare reports, and compile prosecution files. You will represent the Licensing Team on specialist matters, respond to complex enquiries from applicants, businesses, the public and stakeholders, and provide informed advice on contentious licensing issues. In addition, you will support the Licensing Team Manager with policy reviews, drafting, consultations and publication requirements, while helping to ensure timely income recovery and, where appropriate, proportionate debt recovery action. About You With a degree (or equivalent qualification) in a relevant subject, or substantial equivalent experience, you will have extensive knowledge of relevant legislation and a proven ability to interpret and apply it effectively. You will bring demonstrable experience of managing teams and/or projects within a complex environment, with the ability to achieve results through others and contribute as a key member of a management team in the delivery of specialist regulatory services. Politically astute, you will have significant experience of working closely with Elected Members and a wide range of stakeholders. An effective communicator with strong verbal and written skills, you will have extensive experience of engaging with the public, often in challenging situations. You will be able to quickly analyse complex information, exercise sound judgement, and make informed recommendations based on your findings. The role requires the ability to travel to multiple sites as part of your duties. Closing Date: 30th August 2026 at 11.30pm Interview Date: w/c 7th or w/c14th September 2026 Why Join Us? We offer flexible working hours for most office-based roles, allowing for a healthy work-life balance. As part of our team, you will enjoy a range of employee benefits, including free onsite parking, employee discounts, a competitive holiday allowance, wellbeing initiatives, and the opportunity to join the Local Government Pension Scheme. You will be joining a progressive and supportive organisation that is committed to making a positive impact on the communities we serve. The Councils reserve the right to close any and all vacancies at any time if there is judged to be a sufficient number of applications received. South Norfolk and Broadland Councils are committed to promoting the welfare of children and vulnerable adults and all applicants must be willing to undergo appropriate checks for the position, including checks with past employers and the Disclosure and Barring Service.
Aug 05, 2026
Full time
We are looking for an experienced licensing professional to join us in a new management role within the Councils' well-established Licensing Team. You will be involved in an A to Z of licensable activities, from Alcohol to Zoos, plus many more licence types in between. Licensing plays a vital role in protecting the public and ensuring a fair and level playing field for businesses. Our aim is to drive high compliance through a robust but fair approach as a licensing authority, balanced with a business-friendly and commercial mindset. By promoting confidence amongst applicants and licence holders, we support positive growth and excellent customer satisfaction. About the Role Working closely with the Licensing Team Manager, you will support the delivery of complex licensing activities and provide direct line management for Assistant Licensing Officers. You will take ownership of day-to-day management responsibilities where allocated, represent the team in a lead officer role, and work collaboratively with internal and external customer-focused teams. You will use project management methodologies to deliver workstreams that improve the customer journey for licensing applicants and enhance operational efficiency. This will include following change-control processes, ensuring improvements are embedded across the organisation, and aligning projects with organisational strategies and delivery plans. The role involves conducting in-depth research to support business case development, collaborating across project networks, and sharing best practice and lessons learned. You will also investigate and take appropriate action regarding breaches and alleged breaches of licensing law, ensuring compliance with licence conditions and, where necessary, gather evidence, prepare reports, and compile prosecution files. You will represent the Licensing Team on specialist matters, respond to complex enquiries from applicants, businesses, the public and stakeholders, and provide informed advice on contentious licensing issues. In addition, you will support the Licensing Team Manager with policy reviews, drafting, consultations and publication requirements, while helping to ensure timely income recovery and, where appropriate, proportionate debt recovery action. About You With a degree (or equivalent qualification) in a relevant subject, or substantial equivalent experience, you will have extensive knowledge of relevant legislation and a proven ability to interpret and apply it effectively. You will bring demonstrable experience of managing teams and/or projects within a complex environment, with the ability to achieve results through others and contribute as a key member of a management team in the delivery of specialist regulatory services. Politically astute, you will have significant experience of working closely with Elected Members and a wide range of stakeholders. An effective communicator with strong verbal and written skills, you will have extensive experience of engaging with the public, often in challenging situations. You will be able to quickly analyse complex information, exercise sound judgement, and make informed recommendations based on your findings. The role requires the ability to travel to multiple sites as part of your duties. Closing Date: 30th August 2026 at 11.30pm Interview Date: w/c 7th or w/c14th September 2026 Why Join Us? We offer flexible working hours for most office-based roles, allowing for a healthy work-life balance. As part of our team, you will enjoy a range of employee benefits, including free onsite parking, employee discounts, a competitive holiday allowance, wellbeing initiatives, and the opportunity to join the Local Government Pension Scheme. You will be joining a progressive and supportive organisation that is committed to making a positive impact on the communities we serve. The Councils reserve the right to close any and all vacancies at any time if there is judged to be a sufficient number of applications received. South Norfolk and Broadland Councils are committed to promoting the welfare of children and vulnerable adults and all applicants must be willing to undergo appropriate checks for the position, including checks with past employers and the Disclosure and Barring Service.
Job Title: Assistant Commercial Manager Location: Leeds(Hybrid) Day Rate: 350 Inside IR35 via Umbrella Duration: 6 months w/ potential of extension We're looking for an Assistant Commercial Manager to join our Modern Workplace team - the engine room that supports the Bank's end-user computing needs. This is a dynamic and commercially focused role where you'll help ensure the right technology gets to the right people at the right time, all while balancing cost, performance, and global supply chain realities. What you'll be doing Supporting the Commercial Lead in managing one or more contract agreements across their full lifecycle - from development to execution and termination. Acting as a key interface between internal stakeholders and third-party suppliers, ensuring business and compliance requirements are met. Delivering actionable insights and recommendations to optimise supply, manage costs, and stay within budget. Translating complex delivery challenges into clear, business-friendly language for senior leaders and stakeholders. Managing contract change control processes and communications with external partners. Supporting the deployment of assets across the Bank, ensuring alignment with commercial models and operational needs. What you'll need to succeed Working knowledge of Power BI Desktop , including DAX and Power Query (M Query) . Experience in contract management , including contract construction and change control. Strong relationship management skills across internal teams and external suppliers. Proven ability to develop tooling and processes for accurate demand and financial forecasting. Experience in Sourcing or Supplier Management is a plus. Familiarity with Modern Workplace products, including software licensing and hardware fulfilment. Basic knowledge of Visio and operational process mapping. Experience using ServiceNow and managing data to drive commercial and financial conversations. Strong problem-solving skills and the ability to debug and maintain reporting tools. Experience delivering Management Information (MI) and running end-to-end projects, including ad-hoc work requests. Ability to manage risks and opportunities from inception to closure. Experience with Purchase Orders , invoicing, receipting, and journal transfers. Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Huxley, please visit (url removed) Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales
Oct 09, 2025
Contractor
Job Title: Assistant Commercial Manager Location: Leeds(Hybrid) Day Rate: 350 Inside IR35 via Umbrella Duration: 6 months w/ potential of extension We're looking for an Assistant Commercial Manager to join our Modern Workplace team - the engine room that supports the Bank's end-user computing needs. This is a dynamic and commercially focused role where you'll help ensure the right technology gets to the right people at the right time, all while balancing cost, performance, and global supply chain realities. What you'll be doing Supporting the Commercial Lead in managing one or more contract agreements across their full lifecycle - from development to execution and termination. Acting as a key interface between internal stakeholders and third-party suppliers, ensuring business and compliance requirements are met. Delivering actionable insights and recommendations to optimise supply, manage costs, and stay within budget. Translating complex delivery challenges into clear, business-friendly language for senior leaders and stakeholders. Managing contract change control processes and communications with external partners. Supporting the deployment of assets across the Bank, ensuring alignment with commercial models and operational needs. What you'll need to succeed Working knowledge of Power BI Desktop , including DAX and Power Query (M Query) . Experience in contract management , including contract construction and change control. Strong relationship management skills across internal teams and external suppliers. Proven ability to develop tooling and processes for accurate demand and financial forecasting. Experience in Sourcing or Supplier Management is a plus. Familiarity with Modern Workplace products, including software licensing and hardware fulfilment. Basic knowledge of Visio and operational process mapping. Experience using ServiceNow and managing data to drive commercial and financial conversations. Strong problem-solving skills and the ability to debug and maintain reporting tools. Experience delivering Management Information (MI) and running end-to-end projects, including ad-hoc work requests. Ability to manage risks and opportunities from inception to closure. Experience with Purchase Orders , invoicing, receipting, and journal transfers. Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Huxley, please visit (url removed) Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales
