76 jobs found

Join a leading manufacturer as a Senior Export Administrator, managing global shipments, driving process improvements, and delivering outstanding customer service. Enjoy excellent benefits, career stability, and a collaborative team environment. Senior Export AdministratorBrighouse, West Yorkshire £35,000 - £38,000 DOE Full Time, Permanent Monday to Friday (37.5 hours per week) Please note: you must be authorised to work in the UK Our client is a leading manufacturer and independent blender of oils and lubricants, based in Brighouse, West Yorkshire. They have an outstanding reputation for delivering high-quality lubrication solutions to customers across a wide range of industrial sectors. With a strong focus on innovation, technical excellence and customer service, they partner with businesses to improve equipment reliability, reduce maintenance costs and enhance operational performance through industry-leading products and expert support. About the Role Our client is looking for an experienced and proactive Senior Export Administrator to join our team. This is an excellent opportunity for someone who enjoys taking ownership, improving processes, and working collaboratively in a fast-paced export environment. As a key member of a small team, you will play an important role in ensuring the efficient and accurate administration of international shipments while continuously seeking opportunities to improve performance and support business growth. Key Responsibilities Manage the end-to-end export administration process, ensuring all documentation is accurate and compliant Deliver exceptional customer service to our international customers and distributors, managing inbound and outbound customer communications Prepare and process export documentation, including commercial invoices, packing lists, certificates of origin, and shipping documents Coordinate with freight forwarders, carriers, customers, and internal departments to ensure timely deliveries Ensure compliance with international trade regulations and export procedures Apply and interpret Incoterms accurately when processing customer orders and shipments Monitor export activities and resolve any shipping or documentation issues efficiently Identify opportunities to improve processes, increase efficiency, and enhance service levels Support colleagues across the business and contribute positively to a collaborative team environment Undertake any other reasonable task as requested by the Head of International or other senior managers within the Company - Carry out these tasks in an enthusiastic and proactive manner About You The successful candidate will have: A minimum of 3-5 years' experience in an export administration role A strong understanding of Incoterms and international export documentation Excellent working knowledge of Microsoft 365, including Outlook, Excel, Word, and Teams A proactive mindset with a genuine desire to identify improvements and drive better performance Strong organisational skills with excellent attention to detail The ability to prioritise workloads and work effectively Excellent communication and problem-solving skills A collaborative approach and the ability to work successfully within a small team A positive, "can-do" attitude with a willingness to support others and take ownership of responsibilities What's on Offer Bonus Scheme 25 days Annual Leave + bank holidays, rising by 1 day for every 2 years of service, up to 30 days Contributory Pension Scheme Share Incentive Plan Discounted Millers Oils Products Death in Service Benefit Health Cash Plan Employee Assistance Programme Social Club If you are an experienced Export Administrator who enjoys working collaboratively, takes pride in delivering high standards, and is always looking for ways to improve how things are done, we'd love to hear from you. How to Apply: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents. You must be authorised to work in the UK. No agencies, please. The client is an equal opportunities employer and welcomes applications from all suitably qualified candidates regardless of background or experience. Other suitable skills and experience includes Export Administrator, Export Coordinator, Senior Export Coordinator, International Logistics Administrator, Shipping Administrator, Export Documentation Specialist, International Trade Administrator, Freight Coordinator, Customs Administrator, Logistics Coordinator, Shipping Coordinator, International Customer Service Administrator, Export Compliance Administrator, Supply Chain Administrator, Import & Export Administrator, Export Operations Administrator, Distribution Coordinator, Logistics Administrator, International Sales Administrator, Export Clerk.

Internal Sales & Office Administrator Skelmersdale £25,000 - £27,000 per annum (depending on experience) Monday to Friday Temporary with Permanent Opportunities About the Role We are seeking a motivated and customer-focused Internal Sales & Office Administrator to join a busy sales and administration team. This role combines customer service, sales support, order processing, and general office administration within a fast-paced environment. The successful candidate will play a key role in supporting customers, processing enquiries, coordinating deliveries, and maintaining high standards of service and accuracy. Key Responsibilities Answer incoming telephone calls and respond to customer emails professionally and efficiently. Prepare and issue quotations, ensuring timely follow-up of customer enquiries. Prioritise customer enquiries and sales orders to meet business requirements. Process purchase orders and create customer estimates. Arrange deliveries and calculate carriage charges. Provide administrative support to managers and assist with day-to-day office operations. Maintain accurate records, filing systems, and customer information. Update company social media platforms and support marketing activities. Work closely with warehouse and logistics teams to coordinate customer orders. Develop and maintain product knowledge to provide customers with accurate advice and recommendations. Resolve customer queries and complaints in a professional manner. Support quality procedures and ensure compliance with company standards. Skills & Requirements Experience in sales administration, customer service, or office support. Excellent communication and customer service skills. Strong organisational skills and attention to detail. Ability to prioritise workload and work under pressure. Proficient in Microsoft Office, including Outlook, Word, and Excel. Good numerical and data-entry skills. Professional telephone manner. Knowledge of CRM systems is desirable. Positive attitude, flexibility, and a strong work ethic Benefits Competitive salary based on experience. Pension scheme. 20 days annual leave plus Bank Holidays. Additional holiday period over Christmas. Ongoing training and career development opportunities. Supportive and friendly working environment. Early finish on Fridays. Additional Skills / Suitable Job Titles Internal Sales Administrator, Sales Coordinator, Sales Support Administrator, Customer Service Administrator, Office Administrator, Account Coordinator, Order Processing Administrator, Sales Executive, Customer Support Coordinator . How to Apply This vacancy is advertised by Travail Employment Group, acting as an Employment Business. Once you apply, your application will be received immediately by Travail Employment Group. A consultant will contact you within 7 days if you have been successful. If you do not hear from us within this time, your application has not been successful on this occasion. All candidates registering with Travail Employment Group must provide proof of identity and evidence of relevant experience, training, or qualifications required for the role. CWOIND01

Sales Support Administrator Location: Bishop's Stortford (Stansted area) Salary: 32,000 Working Hours: Monday - Friday 9am-5pm Benefits: 26 days holiday + Bank Holidays On site parking Pension scheme Discount on products On site EV Charging We are looking for a Sales Support Administrator to join our client's growing team. This is a fantastic opportunity for someone with experience in sales support, customer service, or administration to play a pivotal role in supporting customers, Account Managers, and internal teams to ensure the seamless execution of sales activities. As a Sales Support Administrator, you will provide essential administrative and operational support across customer accounts, sales processes, order management, deliveries, returns, and customer communications. You will act as a key link between customers and internal departments, ensuring a positive customer experience and efficient operational performance. This position requires someone who is highly organised, detail oriented, and confident managing multiple priorities in a dynamic business environment. Key Responsibilities Order Processing Process customer orders accurately, ensuring correct pricing, quantities, and delivery schedules. Coordinate with logistics teams to ensure on-time order fulfilment and shipment. Monitor stock levels and work closely with supply chain teams to proactively manage shortages and availability issues. Manage customer communications via phone and email in line with company guidelines. Customer Service & Account Support Act as a key point of contact for customers, Account Managers, and internal departments including Sales, Logistics, Finance, and Supply Chain. Provide customers with order updates and delivery information. Resolve routine customer enquiries relating to product availability, deliveries, and general support. Assist with customer claims, returns, and credit note processes in collaboration with relevant teams. Administration & Back Office Support Maintain accurate records and documentation relating to customer contracts, agreements, promotional activities, and new product listings. Support marketing administration activities. Work closely with the finance team regarding invoices, payment tracking, and credit control activities. Ensure systems and records are updated accurately and efficiently. To be successful in this role, you will have: Previous experience in a Sales Support, Customer Service, Sales Administration, or similar back office role. Experience within FMCG, retail, or another customer focused environment would be highly advantageous. Strong Microsoft Office skills, particularly Excel, Word, and PowerPoint. Recent SAP experience, including order processing, stock interrogation, and purchase control, would be beneficial. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Are you looking for a new challenge to further your customer service career? We are recruiting on behalf of a well-established and successful business for an experienced Senior Import / Export Administrator to join their team in Witham. This is a pivotal leadership role, responsible for leading and developing an experienced logistics and customer service team while ensuring the highest standards of service are delivered to both UK and international customers. Working collaboratively with Sales, Operations, Planning, Finance and Logistics, you will play a key role in driving operational excellence, enhancing customer satisfaction and supporting the continued growth of the business. This position would suit a customer service professional with import / export experience and a true desire to grow within a leadership role. You will have a passion for continuous improvement, and the ability to build strong relationships across multiple functions. Please note: Due to the location of the site, applicants must hold a full UK driving licence and have access to their own vehicle , as public transport links are limited. The Role - Senior Import / Export Administrator Reporting to the Customer Service Manager, you will lead an experienced team of customer service professionals while managing a portfolio of UK and international customer accounts. You'll work closely with Sales, Operations, Planning, Finance, Logistics and external partners to ensure orders are delivered efficiently and customers receive an outstanding service. This is a hands-on leadership role where you'll also identify opportunities to improve processes, increase efficiency and support the continued growth of the business. Key Responsibilities - Senior Import / Export Administrator Lead, coach and develop the Customer Service team to deliver exceptional customer service. Provide day-to-day guidance, support and performance management. Manage a portfolio of UK and international customer orders from receipt through to delivery. Build strong working relationships with customers, internal departments and external logistics partners. Drive continuous improvement initiatives to enhance customer satisfaction and operational efficiency. Review and improve team processes and workflows. Ensure compliance with export, customs and international trade requirements. Support business continuity by providing cover across customer support functions where required. Person Specification - Senior Import / Export Administrator Previous experience leading and developing a customer service team. Strong B2B customer service experience. A proven track record of driving continuous improvement. Experience working cross-functionally with Sales, Operations, Logistics and Supply Chain teams. Excellent planning, organisational and problem-solving skills. The ability to remain calm under pressure and manage multiple priorities. Strong communication and relationship-building skills. A full UK driving licence and access to your own vehicle. Desirable Experience managing international customers. Knowledge of export processes, customs regulations and international shipping documentation. Benefits Independent established business. Performance bonus scheme. Generous pension contribution. Life insurance. 24 days annual leave plus bank holidays. Genuine opportunities for career development and progression. If you are an experienced customer service professional looking to take the next step in your career within a supportive and forward-thinking organisation, we would be delighted to hear from you.

Pickfords is an iconic British brand, moving excellence is our passion and we have been relocating families and businesses locally and across the world for over 350 years. We are seeking a dedicated and enthusiastic individual to join our Move Manager Team, with a passion for customer service and a desire to exceed our clients expectations. Job Purpose As a Move Manager, you will be the customer's main point of contact throughout their move, delivering excellent customer service and ensuring every move is managed smoothly from enquiry to completion. Working closely with colleagues across the business, you will coordinate each move, maintain accurate records, identify sales opportunities and provide a seamless, stress-free experience for every customer. Key Responsibilities Be the customer's dedicated point of contact throughout their moving journey. Understand customer needs and deliver an outstanding customer experience. Identify opportunities to promote and upsell relevant products and services. Process customer documentation accurately and in line with company procedures and legal requirements. Manage customer enquiries, quotes, bookings and administration efficiently within agreed timescales. Deliver excellent customer service while achieving agreed KPIs and performance targets. Resolve customer queries and issues promptly and professionally. Build strong working relationships with colleagues and other departments to ensure moves run smoothly. Participate in team meetings, briefings and training, sharing ideas and best practice. Carry out any other duties appropriate to the role. Key Performance Areas Manage incoming calls and customer enquiries professionally and promptly. Maintain accurate and up-to-date customer records within the CRM system. Maximise enquiry to quote and booking through effective sales and customer service. Follow the three-call process to maximise sales opportunities and deliver excellent customer service. Process customer payments accurately in line with company procedures. Resolve customer queries and complaints efficiently. Deliver exceptional customer service that encourages positive feedback, online reviews and recommendations. Follow company policies, procedures and compliance standards to ensure a consistent, high-quality customer experience. Skills, Knowledge & Experience Excellent communication and listening skills, with the ability to build rapport with customers and colleagues. Strong customer focus with a passion for delivering outstanding service. Positive, enthusiastic and self-motivated with a proactive, can-do attitude. Strong organisational and time management skills, with the ability to prioritise workloads. Flexible and adaptable, responding positively to changing priorities. Calm and professional when working under pressure in a fast-paced environment. Results-driven with a commitment to delivering work to a high standard. A team player who enjoys collaborating and sharing best practice. Motivated to achieve personal and team objectives. Competent IT skills, including Microsoft Office applications such as Word, Excel and Outlook. If you are a motivated individual with a passion for logistics and relocation services, we would love to hear from you. 'Apply' now to join our dynamic team. Candidates will only be contacted if they are invited for an interview. You must be eligible to work in the UK. We are committed to equal opportunities for all, irrespective of race, colour, religion, nationality, gender, sexuality, disability, marital status or age. Job Types: Full-time, Permanent Work Location: In person

Berry Recruitment are NOW hiring for a committed and experienced Customer Relationship Team Leader to work for a professional and friendly business based in Milton Park. This is a fantastic opportunity to join a business with a supportive and collaborative working culture, where you'll play a key role in the day-to-day running of a busy Customer Relationship team. This is a hands-on Team Leader position where you'll support the day-to-day sales order processing, manage more complex customer queries and escalations, and work closely with the Manager to assist with team management, coaching and performance. If you enjoy leading by example whilst remaining operationally involved, this could be the perfect role for you. The Benefits on offer Role: Customer Relationship Team Leader - Hybrid Working. Location: Milton Park, Oxfordshire Hours - Monday - Friday, 08.30am - 17.30pm . Salary: 35,000 Per Annum Benefits: Generous company pension (up to 10.5% matched on a sliding scale) Hybrid working - Full time approximately 2 days working in the office and 3 days working from home. Days may be changeable, so flexibility is required. Company shares Health cash plan (Medicash) Eyecare scheme (with Specsavers) Corporate life insurance 25 days holiday Your birthday off (after 1 year of service) 3 days holiday purchase As a Customer Relationship Team Leader as responsibilities will be: Communication with customers via email and telephone. Process and follow up customer orders and quotes to achieve KPI results. Resolving customer queries and complaints. Working with other departments such as sales, production and logistics to address customer needs and ensure smooth cross-departmental operations. Generate and review reports. Consistently searching for innovative ideas for improvement to processes. Regular feedback to the manager so that she is aware of any performance issues. Assist the Manager with monitoring performance ensuring the team meets KPI's and delivers exceptional customer service. Provide frontline support to customers, processing customer orders and quotes, addressing inquiries, resolving issues and ensuring customer satisfaction. Act as the escalation point for more complex or unresolved customer queries. Ensure smooth day-to-day operations of the customer relationship team, overseeing scheduling, workflow management and ensuring efficient use of resources. Work alongside the manager to monitor workload, team performance and compliance with KPI's, offering guidance to ensure high standards of service Assist with onboarding and training new team members and provide feedback to the existing team to improve service, quality and efficiency. Take on managerial responsibilities in the absence of the manager, including motivating the team, setting team goals, and making staffing decisions. Identify areas where processes or policies can be enhanced and work towards implementing improvements for both team efficiency and customer satisfaction. Create and maintain written procedures in line with our processes. Work alongside the manager to provide motivation to the team, promoting a positive customer-focused environment. You will: Assist the Manager with monitoring performance ensuring the team meets KPI's and delivers exceptional customer service. Provide frontline support to customers, processing customer orders and quotes, addressing inquiries, resolving issues and ensuring customer satisfaction. Act as the escalation point for more complex or unresolved customer queries. Ensure smooth day-to-day operations of the customer relationship team, overseeing scheduling, workflow management and ensuring efficient use of resources. Work alongside the manager to monitor workload, team performance and compliance with KPI's, offering guidance to ensure high standards of service Assist with onboarding and training new team members and provide feedback to the existing team to improve service, quality and efficiency. Take on managerial responsibilities in the absence of the manager, including motivating the team, setting team goals, and making staffing decisions. Identify areas where processes or policies can be enhanced and work towards implementing improvements for both team efficiency and customer satisfaction. Create and maintain written procedures in line with our processes. About You: A proven track record in a senior customer facing team role, with experience in management cover conditions. Strong communication, leadership, and problem-solving skills Ability to manage and motivate a team in a fast-paced environment Excellent customer handling skills, with the ability to resolve complex issues efficiently and professionally. Knowledge of customer relationship processes (including KPI's and performance metrics) Strong organisational and time-management skills. Ability to step into managerial duties and handle team and operational responsibilities. Familiarity with CRM systems, Microsoft packages and ERP is preferred. No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can bring value to the role, we'd love to learn more about you!" Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

Sales Account Manager Location: Tipton, West Midlands Job Type: Full-Time, Permanent Sales Account Manager Export Packaging & Industrial Services Contek Recruitment are proud to be representing an established and highly respected manufacturing business that has built an outstanding reputation within the export packaging and industrial services sector. With over 30 years of industry expertise, our client has become one of the UK's leading providers of specialist export packing, military packing, bespoke timber case manufacturing, hazardous goods packaging, fabrication and warehousing solutions. Operating from large-scale facilities in the West Midlands, they work with customers across the UK and internationally, supporting sectors including Defence, Aerospace, Engineering, Manufacturing, Energy and Industrial Equipment. Their reputation has been built on quality, compliance, technical expertise and delivering tailored solutions for complex projects. Due to continued growth and increasing demand, they are now looking to recruit an ambitious Sales Account Manager who can develop long-term customer relationships whilst identifying new commercial opportunities to help drive the next stage of the company's growth. This is an excellent opportunity for an experienced B2B sales professional who enjoys building relationships, managing key accounts and working within a technical, project-led environment. The Role Reporting into the senior management team, you will take ownership of an existing portfolio of customers whilst proactively developing new business opportunities across a range of industrial sectors. You'll become the trusted point of contact for customers from initial enquiry through to project completion, ensuring exceptional service whilst identifying opportunities to increase revenue through additional products and services. Working closely with internal departments including Estimating, Production, Operations, Costings and Administration, you'll ensure projects are delivered efficiently whilst maintaining the highest levels of customer satisfaction. This is a varied role that combines account management, business development, customer service and commercial negotiation. Key Responsibilities Manage and develop an established portfolio of key customer accounts. Build strong, long-term relationships with new and existing customers. Identify new business opportunities through networking, referrals and market research. Generate revenue through upselling, cross-selling and identifying additional service requirements. Prepare quotations and commercial proposals in collaboration with internal teams. Support contract negotiations, service agreements and commercial discussions. Monitor customer performance, sales activity and profitability. Produce regular account reviews, sales forecasts and pipeline reports. Act as the primary contact for customer enquiries, resolving issues promptly and professionally. Liaise daily with Production, Costings, Administration and Operations to ensure projects are delivered on time and to customer expectations. Support marketing initiatives, exhibitions and industry events to promote the business. Represent the company professionally when visiting customers across the UK. Maintain accurate CRM records and sales activity reports. Continuously monitor market trends, competitor activity and emerging opportunities. The Ideal Candidate Our client is looking for an enthusiastic sales professional who enjoys developing lasting customer relationships and has a genuine passion for delivering outstanding service. You'll be commercially aware, highly organised and comfortable managing multiple projects simultaneously within a fast-paced manufacturing environment. Ideally you will have: Previous experience as a Sales Account Manager, Business Development Manager or Sales Executive. Experience selling within Manufacturing, Engineering, Export Packaging, Logistics, Industrial Services or a related B2B environment. Previous exposure to Defence, Commercial Export or Industrial Packaging sectors would be highly advantageous. Strong negotiation and relationship-building skills. Excellent verbal and written communication. Ability to understand technical customer requirements and convert them into commercial opportunities. Strong organisational and time management skills. Experience using CRM systems together with Microsoft Office. Commercial awareness with the ability to maximise account profitability. A proactive approach with excellent problem-solving skills. Full UK Driving Licence. Desirable Experience Knowledge of BS1133 Export Packing Standards . Understanding of Ministry of Defence (MoD) packing requirements. Experience working with export documentation, packaging specifications or industrial manufacturing environments. What's on Offer Permanent position with a long-established and growing business. Opportunity to manage high-profile industrial and engineering accounts. Diverse customer base across multiple sectors. Supportive and collaborative working environment. Career development opportunities as the business continues to expand. The opportunity to become part of a company recognised for quality, innovation and exceptional customer service

Experienced Driving Recruitment Consultant 28,000 - 35,000 per annum + uncapped commission Glasgow City Centre About this role A desk with established clients and volume to work on from day one. The freedom and support to build on it however you see fit. That's the opportunity waiting for the right Recruitment Consultant in our Glasgow city centre office. Search is a leading multi-discipline recruitment agency, backed by private equity and on an ambitious growth trajectory across our 13 specialisms and offices UK-wide. Our Driving and Logistics team has contracts in place with some of the biggest names in the logistics sector, giving you genuine volume to work on from your first week, recruiting across the central belt of Scotland. We're not looking for someone happy to simply service what's already there, though. We want a Consultant with the drive and commercial instinct to go out and win new business too, backed by full back-office support, including payroll and compliance handled for you, so your time stays focused on clients and candidates, not admin. If you've got a track record in driving or logistics temp recruitment, and want a desk with real business already on it, plus the platform to build your own on top, this is the role for you. Why join us? Step into a desk with contracts already in place with major logistics players, giving you genuine business to work on from day one. Recruit across the central belt of Scotland from our Glasgow city centre office, with real scope to grow your own client base alongside it. Full back-office support, including payroll and compliance handled for you, so you can focus on clients and candidates rather than admin. Join a business backed by private equity with genuinely ambitious growth plans, real investment, and real opportunity to grow your career alongside it. Grow your career with a clear development plan, backed by award-winning training and 1:1 coaching from our dedicated Talent Development team. What you'll be doing Manage the full recruitment process for driving and logistics clients across the central belt of Scotland, from taking the initial brief through to offer and placement. Work established contracts with major logistics clients, delivering a consistently high level of service to protect and grow those relationships. Proactively identify and pursue new business opportunities across the driving and logistics sector, using market knowledge, networking, and a genuine appetite for sales. Source, screen, and interview candidates for driving vacancies, including HGV Class 1 and 2 drivers and Transport Coordinators Manage the end-to-end candidate journey, providing a high level of service and keeping candidates engaged throughout the process. Keep accurate records on our internal CRM, tracking vacancies, candidates, and client activity. What we're looking for Proven experience as a Recruitment Consultant within the temp driving and transport sector. A genuine appetite for business development, comfortable picking up the phone, networking, and winning new clients, not just managing what's already there. A strong track record of managing the full recruitment process, from client brief through to placement. Strong communication skills, with the ability to build rapport and influence at all levels, from candidates through to senior client stakeholders. A proactive, resilient mindset, comfortable working to targets and managing a varied desk. How you'll benefit A lucrative, uncapped commission structure that rewards your performance. Full back-office support, including payroll and compliance, plus marketing support, so you can focus on what you do best. Access to premium recruitment tools, including industry-leading job boards. Comprehensive, ongoing training and development from our award-winning Talent Development team. Option to buy or sell holidays via salary sacrifice. Quarterly and Annual HighFlyers events, plus our annual European getaway for top performers. EV car benefit scheme via Tusker, and cycle to work scheme. Retail, gym, and lifestyle discounts, plus financial wellbeing support through Tastecard. To find out more about this opportunity, click Apply today or contact Katie Ball, Talent Acquisition Manager, at (url removed). Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Office Manager Role Specification Location: New Malden, Greater London Salary: £45,000 per annum Hours: Full-time, 40 hours per week About Thornhill Galleries Thornhill Galleries is one of the UK's leading specialists in antique, reproduction and bespoke fireplaces. Established over 140 years ago, we work with private clients, interior designers, architects and property professionals throughout the UK and internationally. Our New Malden showroom houses one of the largest collections of antique and reproduction fireplaces in the country. We are seeking a highly organised, proactive and personable Office Manager to oversee the day-to-day administrative and operational functions of the business. This is a varied role requiring excellent organisational skills, attention to detail and the ability to manage multiple priorities across office administration, purchasing, logistics, customer service and showroom operations. As one of the first people our clients meet, you will play an important role in representing the business. Following a training period, you will also become confident in assisting walk-in customers, discussing our products and handling straightforward showroom sales enquiries. Key Responsibilities Office Administration & Operations Manage the day-to-day administration of the office and maintain both digital and paper filing systems. Maintain staff attendance and holiday records. Order office and workshop consumables. Coordinate the servicing and maintenance of company tools, machinery and equipment. Arrange accommodation and travel requirements for installation teams where required. Manage company utility accounts and service providers. Maintain trade account records and supplier information. Provide general administrative support to the Directors and wider team. Purchasing & Supplier Management Research and establish relationships with new suppliers. Source products and materials as required. Place purchase orders with UK and overseas suppliers. Coordinate overseas shipments and stock replenishment. Maintain accurate purchasing and supplier records. Stock Control & Logistics Record incoming stock and coordinate collections. Maintain accurate stock records for the showroom and warehouse. Arrange customer deliveries, collections and shipping documentation. Coordinate domestic and international shipping requirements. Customer Service & Showroom Act as the first point of contact for clients visiting the showroom. Welcome customers professionally and ensure they receive a warm, knowledgeable service. Following training, assist with straightforward showroom sales and customer enquiries. Support the sales team by preparing quotations and invoices. Develop a sound understanding of the company's products and services to confidently assist clients. Fleet & Facilities Manage company vehicle administration, including servicing, repairs, MOTs, road tax and breakdown cover. Arrange parking permits and other vehicle-related requirements. Assist with the management of company insurances, including business, vehicle and marine policies. Health & Safety & Compliance Prepare Health & Safety documentation, including RAMS and site-specific questionnaires. Manage CSCS card applications and renewals. Support general compliance and operational record keeping. Diary & Project Coordination Maintain company diaries and schedules. Coordinate daily staff itineraries and installation schedules. Assist in coordinating multiple projects to ensure deadlines are met. Skills & Experience The successful candidate will ideally have: Previous experience in an Office Manager, Operations Administrator or similar role. Excellent organisational and time management skills. Strong attention to detail and the ability to prioritise a varied workload. A professional, friendly and confident manner when dealing with clients. Excellent written and verbal communication skills. Good IT skills, including Microsoft Outlook, Word and Excel. The ability to work independently whilst also supporting a close-knit team. Experience of purchasing, logistics or stock management would be advantageous, although not essential. Benefits £45,000 per annum. 28 days annual leave (including bank holidays). Company pension scheme. Free on-site parking. The opportunity to join a long-established family business with an excellent reputation and a friendly, supportive team.

We are a specalist construction company and looking to recurite a Business Development Manager to join our team in the Midlands. The Business Development Manager role comes with a commsion based salary plus a car allowance, bonus, and many other benefits. In this role, you will drive business development from securing new enquiries to handover to operations, ensuring high-quality service delivery across the UK, with particular emphasis in the Midlands. If you're a Business Development Manager with experience within the Construction industry or come from refurbishment or construction background or similar -then submit your CV to apply today. Responsibilities and Duties Reporting to the Director you will: Key Responsibilities: Drive business development for key business growth within the industrial services sector, targeting both new and existing clients, using proactive techniques like cold calling and outreach to offer a broad range of services, including refurbishment works and small works, inc some new building and extensions etc Maintain a strong pipeline of new business opportunities and contribute to the company business plan. Foster strong customer relationships by ensuring high service standards, addressing non-conformances, and providing timely feedback. Maximise margins on projects and ensure continuity of work for the business teams. Collaborate across divisions to identify other opportunities, particularly within waste treatment and disposal across other sites within the business group. Work closely with Account Managers, Admin Staff, and Operations to ensure seamless service delivery and contract management. Manage the tender process, including document reviews, financial analysis, and ensuring compliance with Tender Governance procedures. Monitor market trends, competitors, and relevant industry developments to inform business strategy. Manage projects, inquiries, and customer communications while ensuring compliance with health, safety, and environmental standards. Promote a safety-first culture and actively contribute to the company's health, safety, and environmental initiatives. Represent the business at stakeholder events and ensure compliance with company policies, including security, data protection, and equal opportunities. This is an exciting opportunity for a driven professional with experience in construction sector or simular. Professional Qualifications We are looking for someone with: Technical expertise in the construction - fit out sector - refurbishement. Proven ability to manage customer accounts and associated sales revenue. Strong commercial acumen, a track record of profitable new business, and a commitment to high levels of customer service, along with a full UK driving licence. Degree qualified or proven sector experience in business development and sales in industrial services, waste management, or relevant industrial operations. Personal Skills The Business Development Manager role would suit someone who has: Flexibility to accommodate overnight stays, early starts, and late finishes to meet client and business needs. Proven track record in driving profitable new business while maintaining high levels of customer service. Strong logistics knowledge, including experience with transport booking and vehicle requirements for contracts. Skilled in cold calling, negotiating, and executing deals at both strategic and tactical levels, with experience in managing projects and business processes. Salary and Benefits Compettive salary Car allowance Bonus based on company and personal performance Pension Progression plan

Sales Administrator Location: Manningtree Job Type: Full-time, Permanent Working Pattern: Office-based About the Role An opportunity has arisen for a proactive and detail-oriented Sales Administrator to join a well-established manufacturing organisation. This position plays a key role in supporting day-to-day sales operations, ensuring accurate order processing, and maintaining strong customer relationships. You will act as a central point of contact between customers, field sales representatives, and internal departments, contributing to the delivery of a high standard of service. Key Responsibilities Process customer orders accurately, ensuring correct pricing and product codes Manage incoming telephone calls and assist with customer enquiries Provide support to Field Sales Managers with quotes, queries, and order updates Collaborate effectively with internal departments to resolve order and customer queries Organise transportation and logistics for customer deliveries Liaise with warehouse teams regarding outbound dispatches and delivery schedules Carry out general administrative duties to support the sales function Candidate Profile Strong attention to detail with a methodical approach to tasks Excellent communication and customer service skills Ability to work collaboratively across multiple departments Capable of managing workload and priorities in a fast-paced environment Previous experience in a sales administration or customer support role is desirable Benefits Opportunity to join a supportive and collaborative team environment Exposure to a varied role within an established organisation Long-term career development potential Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Job Title: Sales Support Administrator Salary: 26,500 Location: Northwich Our client is currently looking to expand their team and hire an additional sales support administrator. An excellent opportunity to join a growing organisation that prides themself on delivering a first class services to their ever expanding client base. This role is supporting the key account managers, been the first point of contact for customers regarding product information, processing orders etc. Main Duties: Collaborate with Account Managers to provide pre and post-sales support, ensuring seamless customer experiences. Source solutions and engage with suppliers for run rate products / software / services. Provide accurate quotes to customers. Act as a key point of contact and ensure orders are processed accurately and in line with contractual SLAs. Engage with clients to gather feedback, address inquiries, and provide solutions. Monitor and expedite client orders to ensure delivery within client SLAs, resolving any delivery issues ensuring the customer is informed as appropriate. Maintain accurate and up-to-date records of customer interactions in our CRM system. Ensure compliance with internal best practice processes. Work in collaboration with internal departments such as finance, logistics, sales and purchasing. To undertake additional duties that may be required from time to time. INDAB

Sales Project Coordinator Stoke-on-Trent Full-Time, Permanent £27,000 - £29,000 Our client, a leading supplier of specialist building materials, is looking for a proactive and organised Sales Project Coordinator to join their team in Stoke-on-Trent. This is a fantastic opportunity for someone with project coordination, sales support, or construction industry experience who enjoys managing multiple projects, building strong relationships, and ensuring customers receive excellent service from start to finish. What you'll be doing: Supporting Regional Sales Managers throughout the sales process Coordinating customer projects from order to completion Acting as a key link between Sales, Technical, Customer Services, Logistics, and Manufacturing teams Managing customer enquiries and project updates Preparing quotations, project documentation, and reports Maintaining CRM records and tracking project progress Identifying and resolving potential project issues What we're looking for: Previous experience in project coordination, sales support, administration, or customer service Experience using CRM or ERP systems Strong organisational and communication skills Excellent attention to detail and ability to manage multiple priorities Construction industry knowledge or understanding of building products (preferred) Confident user of Microsoft Office What's in it for you?£27,000 - £29,000 salary 26 days holiday plus bank holidays Company pension Free on-site parking Company events Monday to Friday, 8:30am - 5:00pm If you're a highly organised individual looking to develop your career within a successful and growing business, we'd love to hear from you. Apply today!

Job Title: Breed Society Secretary & Treasurer Organisation: Fell Pony Society Location: Appleby, Cumbria Contract Type: Full-time between 30-37.5hrs per work Salary: £29,250 (based on 37.5hrs per week) Position start date : With Immediate Effect About the Fell Pony Society The Fell Pony Society is dedicated to preserving and promoting the traditional Fell Pony breed. With a strong community of breeders, owners, and enthusiasts, the Society oversees the registration of ponies, organises events and supports conservation efforts to maintain the breed's heritage. Role Overview We are looking for someone who is organised, with great attention to detail and strong IT skills. A team player who is passionate about the Society and who can communicate at all levels. No day is the same for this role and the agility and ability to be flexible is key. The Breed Society Secretary is a pivotal administrative and organisational role, responsible for the efficient management of the society's operations and the effective communication with members, stakeholders, and the public. Ultimately the face of our Society on a day to day basis. The Secretary plays a vital part in ensuring the smooth running of the society, maintaining accurate records, and supporting the council in achieving its objectives. Key Responsibilities Administrative Management: Manage the day-to-day administrative operations of the society. Maintain accurate and up-to-date membership records, process annual subscriptions. Handle correspondence, emails, and telephone enquiries promptly and professionally. Organise and maintain all society records, documents, and archives. Manage and process pony registrations/passport applications, transfers and other breed-related paperwork. Provide information to the website manager and social media channel administrators. Meeting and Event Coordination: Organise and schedule council/board meetings, AGM, and other society events. Prepare and distribute meeting agendas, minutes, and related documents. Attend meetings and take accurate minutes and distribute in a timely manner Coordinate logistics for society events, including shows, sales, and educational workshops. Financial Administration: Manage the society's finances, including processing payments, invoices, and expenses. Prepare and present financial reports to the council/board. Assist with budget preparation and monitoring. Maintain accurate financial records and ensure compliance with relevant regulations. Liaise with auditors, accountants, and regulatory bodies to ensure financial compliance. Oversee fundraising initiatives, grant applications, and sponsorships to support the Society s activities. Communication and Member Relations: Serve as the primary point of contact for members and the public. Communicate regularly with members through newsletters, emails, and other channels. Address member enquiries and resolve any issues or concerns. Promote the breed and the society through effective communication and public relations. Regulatory Compliance: Ensure compliance with all relevant regulations and legislation, including data protection, government bodies/DEFRA Maintain knowledge of breed-specific regulations and requirements. Assist with the development and implementation of society policies and procedures. Breed Promotion: Help to promote the breed through various means. Maintain up to date knowledge of breed standards. Required Skills and Qualifications: Excellent organisational and administrative skills. Strong communication and interpersonal skills. Excellent IT skills, including Microsoft Office, database management, and accounting software. Experience in financial administration and record-keeping. Ability to work independently and as part of a team. Strong attention to detail and accuracy. Experience with website and social media management (desirable). Experience with database management. Ability to maintain confidentiality. Experience taking and producing accurate minutes. Experience dealing with the public. Driving Licence and ability to transport items to events Personal Attributes: Disciplined and structured approach whilst being able to be flexible with the variety of challenges being face Excellent communication skills A team player Highly motivated and proactive. Reliable and trustworthy. Passionate about the breed and its preservation. Ability to work under pressure and meet deadlines. Excellent problem-solving skills.

Opportunity We are currently seeking a Delivery Manager to oversee the delivery of our immersive training events. This is an exciting opportunity for someone looking to build on their career in event operations management working within a supportive, collaborative and fast-growing, values-led company. The Role As Delivery Manager, you'll oversee operational delivery for ATT's mobile and centre programmes in the UK and internationally. Managing logistics, documentation, client reporting and cross-departmental communication to keep programmes running smoothly, on time, within scope, and within budget. You'll manage a small team of Training Delivery Coordinators and Technical & Production Lead(s), overseeing operational quality and standards while continuously seeking opportunities for improvement. Location Based at our Head Office in South East London (with some travel to centres or deliveries as required and the opportunity to work from home 1 day per week) Key Responsibilities to include (but not limited to): Operational Oversight Manage and support to the Training Delivery Coordinators and Production Lead(s) Oversee daily delivery operations, resolving issues as they arise Identify workflow improvements and address operational gaps Participate in the 'out of hours rota', (a few days per month) Centre-Based Deliveries Monitor the daily operations of each centre-based project Act as a key contact (with the assistance of the Cast and Crew Manager) for the on-site managers at our centres Mobile Deliveries Oversee all mobile deliveries ensuring they run on time and within budget Lead the Mobile Delivery team on complex delivery arrangements Maintain effective live support channels for mobile teams Administration & Reporting Manage production administration and logistics across all training deliveries Maintain accurate records and report against KPIs set by Head of Delivery Create and distribute monthly client reporting documents Client & Commercial Liaison Partner with the Commercial Department from booking confirmation through to post-delivery Support the Finance and Commercial teams with client quotes Attend client meetings and deliveries as required Schedule client review meetings as required Quality & Improvement Identify and drive improvement across all programmes Monitor delivery reports, flagging issues to the relevant departments. Maintain accurate, audit-ready documentation for ATT's ISO 9001 quality system What We're Looking For This opportunity might be for you if you're someone who's: Calm in a crisis - when a delivery hits a snag, you're the one quietly sorting it out, not sounding the alarm. Across it all, with the full picture in view - budgets, timelines, logistics, people - you keep them all in view and know exactly which one needs you first. Steady at the centre - with three direct reports and colleagues across the business coming to you for answers, you lead with a calm consistency that people trust. Always chasing "better" - you actively question where the workflow could be faster or more effective, and you follow it through Commercially savvy - you know great delivery and healthy margins go hand in hand, and you build both in from day one. A natural connector - you move easily between Commercial, Finance, Creative and on-site teams, making sure nothing falls through the cracks. This role isn't just about keeping the wheels turning, it's about making sure the whole machine runs better than it did yesterday. You'll be trusted with real operational judgement across centre and mobile deliveries, with the confidence to make decisions when things are moving fast. Essential A minimum of 3 years' management experience in an operational, logistics or events role. Proven experience managing logistics for complex, multi-location or international events/programmes. Excellent leadership and people management skills, including demonstrable direct line management experience within an organisation Strong written communication skills, with the ability to produce accurate, professional client reports and correspondence Proficient in Microsoft 365 including Outlook, Word, PowerPoint, Teams and SharePoint Experience of creating event costings and budgets. Meticulous attention to detail with strong analytical skills and the ability to spot discrepancies A calm, self-sufficient and dependable approach in a fast-paced creative environment Desirable Background in live events, theatre, experiential learning or immersive training Experience managing KPIs, budgets and overall operational performance Experience working with large cohorts of freelancers Familiarity with ISO 9001 Quality Management or similar quality approach Experience working alongside or in support of a commercial or sales function Knowledge of international delivery logistics, including travel planning and visa requirements Working for ATT ATT exists to create a safer world through immersive learning experiences and the people who work here genuinely believe in the work we do. Our values, Impact, Quality, Collaboration, Respect and Innovation are embedded in how we operate, how we make decisions and how we treat each other. Our standard is simple: Great Experiences, every client, every participant, every colleague, every time. We are growing fast, which means real scope to shape how we do things and make your mark. If you want purposeful work and high standards, in a supportive and collaborative team, we'd love to hear from you. Staff benefits include: 25 days annual leave + bank holidays Enhanced sick pay Enhanced family pay Access to Health Cash back plan EAP (Employee assistance programme) Discounted Gym membership Bike2Work scheme Death in service cover Ongoing learning and development opportunities Inclusion Statement We are committed to creating an inclusive and diverse workplace where everyone feels valued, respected, and supported. We welcome applications from people of all backgrounds, identities, and experiences, including those from underrepresented groups. We believe that diverse perspectives strengthen our work and enhance the quality of what we deliver. We are committed to fair and inclusive recruitment practices and to removing barriers that may disadvantage candidates. If you require any reasonable adjustments during the recruitment process, please let us know and we will be happy to support you. Interview schedule (subject to change) w/c 31st August - Screening calls w/c 7th September - 1st round interviews w/c 14th September - 2nd round interviews

Office Manager Monday-Friday, 8:30am-5pm 35k-38k DOE Fully office based, with free parking on-site Our client based in Hatfield Peverel are seeking an experienced Office Manager to join the team on a permanent basis reporting into the Finance Director. This position requires the successful candidate to oversee the day-to-day operations of the business, ensuring the smooth running of office functions, customer service, financial administration, HR support, project coordination and executive support. The role acts as the operational hub of the business, supporting Directors, managing office staff, improving processes and ensuring a high level of customer service across multiple departments. Key duties will include: Oversee the day-to-day running of the office and operational functions Manage and support office staff, allocating workloads and providing training Develop, implement and continually improve company processes and procedures Produce operational reports and management information for Directors Attend management meetings and produce detailed minutes and action plans Act as the central point of contact between departments to ensure effective communication Manage office suppliers and service providers, purchasing office equipment and consumables ensuring the smooth running of the office Ensure meeting rooms and office environments remain fully operational. Manage diaries, meetings and travel arrangements Arrange UK and international travel, including flights, hotels, vehicle hire and itineraries Coordinate company events, meetings and conferences Prepare presentations and documentation for senior management Manage customer and partner enquiries, handling complaints and resolving escalated customer issues Liaise with suppliers, manufacturers and logistics providers Provide technical support coordination for engineers and partners Manage service bookings, warranty requests and spare parts enquiries Raise customer invoices, proforma invoices and sales orders Assist with credit control and debt recovery where required Monitor budgets and project costs including preparing monthly reports and financial information for management Liaise with Finance regarding payments, purchase orders and reconciliations Manage supplier accounts and negotiate pricing where appropriate Create and maintain project documentation Schedule engineers and subcontractors Ensure project planners remain up to date Assist with recruitment and on-boarding, including training new employees Maintain accurate HR records, manage holiday requests and sickness records Working alongside external HR providers where required Coordinate employee benefits including healthcare and life insurance Organise internal and external training courses including coordinating engineer training programmes Experience required: Excellent organisational and communication skills Worked within an Office Manager / Office Supervisor / Team Leader post previously Ability to manage multiple priorities simultaneously Strong problem-solving ability Financial and HR administration experience Advanced Microsoft Office skills Ability to work independently Ability to manage confidential information Sage experience would be desirable but not essential Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Business in relation to this role.

The Company: A dynamic Fashion / Office Administration Assistant is needed to join an established supplier and wholesaler to fashion retailers in both the UK and Europe. You must have strong excel skills. The Role: In charge of dealing with customer orders / queries, either via email or telephone. Dealing with customers who visit the showroom, making sure to provide excellent service. Building / maintaining working relationships with Buyer and key accounts, which will help any future business potential. Assisting the Branch Sales Manager with any administrative duties as and when required. Meet and greet visitors, showing them to the relevant member of staff. Dealing with data entry. Liaising with logistics and warehouse departments, managing and coordinating the deliveries and couriers. Any other ad-hoc admin duties. Skills Required: Experience gained within customer service / Sales Admin / busy reception is advantageous. Ideally 2 - 3 years within retail / wholesale background in the fashion industry is highly desirable with prior experience gained within a supplier / manufacturer. Strong excel skills Proven ability to deal with multiple issues and prioritise workloads accordingly. Excellent organisation skills. Excellent timekeeping, attendance, appearance and attitude. Strong interpersonal and communication skills. By submitting your CV, you are agreeing to the Terms and Conditions as stated on our website and consenting to us processing your personal details in relation to current/future job opportunities. The information that you have submitted to us will be used in order to consider your suitability for the role you have applied for. A copy of our Privacy Policy can also be viewed on our website which explains how we gather, protect and manage any personal data that you share with us Please be aware the duties listed above are an interpretation of the role and do not form any part of your employment contract. Please ask the interviewer any questions about the role that you wish to clarify. Tagged Resources Limited acts as an employment agency. We have 25 years of Recruitment and Industry experience, working with Retail and Supply Chain markets and have various positions available. If this vacancy does not suit your experience and you are looking for a suitable role, please look at our website or follow us on social networking sites. All are updated daily.

Vacancy No 5556 Job Title CUSTOMER SERVICE ADVISOR (UK) Location: WEST MIDLANDS BIRMINGHAM Job Description Are you an experienced B2B order management and customer service professional with sales support experience who takes pride in managing customer requirements accurately, communicating clearly and seeing every enquiry through to completion? This is an opportunity to join an internationally recognised manufacturer of premium commercial interior products, known for quality, design, sustainability and a strong commitment to customer service. This is not a traditional call centre position. It is a commercially focused customer service and order management role where you will take responsibility for quotations, sales orders, stock enquiries, delivery updates and customer issues from initial enquiry through to fulfilment. Working within an established UK and EMEA customer service team, you will build trusted relationships with customers, account managers and colleagues across production, warehousing, despatch and the wider international business. The role offers stability, structured training, hybrid working following probation and genuine scope to develop your product, systems and commercial knowledge within a supportive and collaborative environment. The Role You will act as a key point of contact for customers, providing accurate information, resolving enquiries and ensuring orders are managed professionally from initial quotation through to successful delivery. The position combines order management, customer service, sales support and internal coordination. Success will depend on accuracy, ownership, communication and the ability to remain calm and solutions-focused when priorities change. Although the workload is structured, this is not a purely reactive position. You will be expected to take initiative, identify potential issues, keep customers informed and ensure actions are followed through without unnecessary delay. Responsibilities Input, manage and monitor customer quotations and sales orders from initial enquiry through to fulfilment Maintain accurate customer, pricing, stock, delivery and order information across internal systems Review the order book regularly and identify any potential issues requiring action or customer communication Provide clear and timely information regarding products, pricing, stock availability, lead times, services and company policies Liaise with account managers, production, warehousing, despatch and colleagues across the wider business to support successful order delivery Manage customer enquiries professionally through telephone, email and other communication channels Take ownership of customer issues and ensure they are progressed efficiently through to resolution Maintain accurate customer and sales activity records using CRM, ERP and internal business systems Support account managers throughout the specification, quotation and order process Build strong and professional relationships with internal and external customers Coordinate product samples through to despatch and follow up where required Work to agreed service levels, response times and quality standards Act as an internal voice of the customer and communicate relevant feedback across the business Identify practical opportunities to improve processes, service quality and the wider customer experience Knowledge, Skills and Experience Required To be considered, candidates should be based within a realistic commuting distance of Birmingham and be comfortable working from the office during the probationary period. Essential experience and attributes include: Ideally 3 years relevant experience within B2B order management, customer service, sales support, business administration, account support or a related position Strong hands-on experience managing customer orders from initial enquiry through to delivery or fulfilment Experience raising and processing quotations and sales orders A clear understanding of order management, customer communication and internal coordination Experience working within an office-based customer service or commercial support environment Confident and professional written and verbal communication skills Ability to manage multiple orders, enquiries and priorities without compromising accuracy Strong attention to detail and a structured, organised approach Experience using an ERP, CRM or order management system Commercial awareness and the confidence to hold detailed customer conversations Ability to remain calm, positive and solutions-focused when working under pressure A tenacious approach with the ability to take ownership from beginning to completion Strong working knowledge of Microsoft Office applications Experience using JD Edwards, Salesforce, Oracle or a comparable business system would be advantageous, although full systems training will be provided. Previous experience within commercial interiors, flooring, furniture, building products, manufacturing, distribution, logistics or another construction-related, product-led B2B environment would be beneficial but is not essential. The Person This role will suit someone who is commercially aware, brings a growth mindset and takes genuine pride in delivering an excellent customer experience. You will enjoy being accountable for customer requirements from initial enquiry through to successful completion. You will be organised, methodical and attentive to detail, with the communication skills and confidence required to build effective relationships with customers, account managers and colleagues across different departments and countries. You will be comfortable working within established processes while also demonstrating initiative and a proactive approach when dealing with customer enquiries, delivery challenges and changing priorities. The successful candidate will bring a positive, hardworking and resilient attitude. You will be open to learning, comfortable receiving feedback and motivated to become a trusted and valued member of the wider team. What Success Looks Like During the first 3 to 6 months, you will be expected to: Integrate positively into the UK and wider EMEA customer service team Develop a strong understanding of the company s products, customers, systems and order processes Build effective relationships with customers, account managers and internal stakeholders Demonstrate accuracy, ownership and clear communication across customer enquiries and orders Show the attitude, focus and commitment required to deliver consistently high standards of service What s in it for you? Strong basic salary of £30,000 to £33,000 depending on experience Some flexibility for an exceptional candidate with particularly relevant experience 10% bonus potential based on company and regional performance Working hours of 8:30am to 5:00pm with 1 hour for lunch Hybrid working following successful completion of probation, with 3 days in the Birmingham office and 2 days working from home 25 days holiday, increasing to 27 days after 5 years service, plus bank holidays Option to purchase up to 5 additional holiday days each year Company pension with employer contributions matched up to 6% Health Cash Plan Access to an on-site gym Full product and systems training Supportive and internationally connected team environment Genuine long-term career development and progression opportunities SRS Recruitment Solutions are leading Construction Recruiters and Construction Products Recruiters specialising in Construction Products Sales Jobs, Technical Sales Building Products Jobs, Construction Product Manufacturer Jobs, Field Sales Jobs Construction, Specification Sales Jobs, A&D Sales Jobs, Interiors Sales Jobs, Design & Sales Consultant Jobs, Business Development Manager Jobs, Building Materials Jobs, Building Sales Jobs, Builders Merchants Jobs, Plumbers Merchants Jobs, Timber Merchant Jobs, Plumbing & Heating Jobs, HVAC Jobs, Timber & Joinery Jobs, Building Envelope Jobs, Roofing Materials Jobs, Fenestration Jobs, Civil Engineering Sales Jobs, KBB Jobs, Specialist Sales Jobs, Plant Hire Jobs, Tool Hire Jobs, Construction Design Jobs, CAD Jobs, Construction Management Jobs, Admin/Support/Finance/Warehouse/ Logistics Jobs, Production Jobs, Marketing Jobs, Senior Management Vacancies, Director Vacancies, Sales Director Jobs, Health & Safety / SHEQ Vacancies, Safety Products Sales Jobs

Do you have experience in Stock Forecasting or Supply Chain Coordination? Maybe you've worked in Sales Admin or some other form of customer coordination role. Are you looking for a company with a fantastic team environment, superb prospects and an amazing holiday allowance? This UK office of a highly successful multinational company is looking for a Forecasting Manager to join their team. They offer a salary of up to 27,500 along with a team commission where you can earn another 5,000 pa, a superb working environment and benefits including an amazing 28 days holiday plus bank holidays, a bonus scheme based on individual performance, free parking and a pension. The role come with fantastic prospects for career development. What will you be doing as a Forecasting Manager: Working as part of a team, you will be assisting a range of high profile customers Duties will include: Managing customer orders from start to finish. Making sure electronic orders and forecasts are received correctly Keeping customer and stock information accurate in the company's systems, mainly SAP and EDI Checking for issues between stock orders and forecasts, investigating any issues Liaising with customers about their orders and delivery dates Monitoring customer reserve /consignment stock levels to ensure they are available when needed Working closely with Production, Planning, Warehouse and Finance to ensure products are manufactured, shipped and invoiced correctly Resolving any errors in the SAP system relating to the self-billing process Setting up customer product information in the inhouse system We would LOVE to hear from you if you have the following skills and experience: Previous experience in a similar stock forecasting or supply chain coordination role would be very interesting Experience in Logistics Coordination, Sales Support, Sales Administration Service Coordinator or other similar business to business coordination role would also be suitable Excellent IT skills with the ability to use Excel, Word and Outlook Experience of SAP or EDI systems would be beneficial Excellent communication skills Accurate with a strong eye for detail and the ability to analyse Highly organised and able to meet deadlines What will you get in return for your work as a Forecasting Manager: A salary of 27,500 (rising to 28,5000 after 12 months) Commission scheme based on team performance of up to 5,000 a year 28 days holiday plus bank holidays Private healthcare cashback plan after 6 months Hybrid working Pension scheme Free parking If this sounds like a Forecasting Manager role you would love, please email your CV today Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.

Customer Service Specialist I Location: Horsham (Langhurstwood Rd) - Remote Pay Rate: 15.86 per hour ( 22,600 per annum equivalent) Hours: Full-time, 38.75 hours per week (Monday - Friday, 07:30 - 16:-min lunch break) Positions Available: 2 About the Role We are seeking detail-oriented Customer Service Specialists to join the Compactor Customer Service Admin and Supply Chain Support teams. In this role, you will play a vital part in reviewing projects, managing documentation, initiating client invoices, tracking KPI metrics, and collaborating across internal departments to ensure seamless operational and financial workflows. Key Responsibilities Invoicing & Finance Support: Prepare, verify, and raise client prepayment, product, and freight invoices (TBIs) and transfer them to the Finance team. Serve as a primary point of contact for Finance regarding client invoices and billing queries. Ensure 100% accuracy in invoice creation and ensure projects are invoiced within the correct fiscal period. Collect client-specific invoicing requirements and ensure full compliance with customer contracts. Assist Project Managers with quotes (evaluating routes of goods, VAT rules, estimated freight, insurance, and FX rates). Prepare and redact requested records for internal and external audits. Systems & Data Management: Maintain and regularly update delivery dates and accurate records in Salesforce (SFDC) and ERP systems. Collaborate with Finance at month-end to maintain an accurate accruals list for both customers and suppliers. Track and update Key Performance Indicators (KPIs) for customer business reviews. Supply Chain & Compliance: Support Project Management teams with freight estimates, Incoterms, and import/export queries. Adhere strictly to all relevant Standard Operating Procedures (SOPs). Stakeholder Collaboration: Work closely with internal teams including Project Management, Logistics, Finance, Quality Assurance (QA), and Goods-In/Out. Communicate professionally with external clients and couriers as needed. Requirements & Qualifications Education: Degree in Business, Finance, Supply Chain, Logistics (or equivalent relevant commercial experience). Experience: 2-5 years of experience in supply chain or finance (experience within a pharmaceutical environment is preferred). Technical Skills: Strong MS Office skills; prior user experience with ERP systems and Salesforce is highly beneficial. Core Competencies: Excellent written and verbal communication skills in English. Strong multitasking abilities with a high level of attention to detail. Solid coordination, organisational, and negotiation skills. What We Offer Flexible Working: Remote workplace setup. Equipment Provided: Laptop and necessary accessories provided upon start. Overtime: Available as required. How to Apply If you meet the criteria and are ready to contribute to a fast-paced supply chain environment, apply today! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.