Assistant Facilities Manager / Building Manager Greenwich SE10, London Permanent Full-Time On-Site Join us and help create an exceptional residential experience We're looking for a proactive and customer-focused Assistant Facilities Manager to support the day-to-day operations of the prestigious Greenwich Estate . This is an exciting opportunity for someone with experience in residential property, Build to Rent (BTR), Private Rented Sector (PRS), or facilities management who enjoys working in a fast-paced, customer-facing environment. You'll play a vital role in ensuring residents receive outstanding service while helping to maintain a safe, compliant, and well-managed estate. Working closely with the Facilities Manager, you'll be at the heart of estate operations, coordinating contractors, managing resident communications, supporting compliance activities, and helping deliver a first-class living environment. What you'll be doing Resident & Customer Experience Act as the first point of contact for residents, leaseholders, visitors, and stakeholders. Manage enquiries received via email, telephone, and the on-site office. Resolve routine issues and escalate complex matters where appropriate. Coordinate and issue resident communications relating to planned works and service updates. Deliver exceptional customer service and build positive resident relationships. Contractor & Supplier Management Coordinate approved contractors and suppliers working across the estate. Ensure contractors comply with health and safety requirements, permits to work, and safe systems of work. Manage access arrangements, keys, RAMS, and attendance schedules. Monitor performance and ensure works are completed safely, on time, and to the required standard. Support supplier reviews, KPI monitoring, and performance meetings. Estate Operations & Compliance Assist with the management of reactive and planned maintenance activities. Conduct regular estate inspections, identifying and resolving health and safety concerns. Support incident reporting, audits, and compliance activities. Help maintain safe, accessible, and welcoming communal areas. Manage estate key systems, parking arrangements, and operational administration. Financial & Administrative Support Raise and manage purchase orders and support invoice processing. Obtain quotations and ensure value for money from suppliers. Maintain accurate records, reports, and compliance documentation. Support service delivery reporting, KPIs, and internal audits. What we're looking for Essential Experience within residential property, PRS, BTR, estate management, or facilities management. Knowledge of the Building Safety Act 2022. Excellent customer service and stakeholder management skills. Experience working with contractors and suppliers. Strong organisational skills with the ability to manage multiple priorities. Excellent written and verbal communication skills. Good IT skills, including Microsoft Office, particularly Excel. Desirable Property or Facilities Management qualifications or experience. Knowledge of Health & Safety legislation and best practice. IOSH, NEBOSH, or equivalent Health & Safety qualification. Experience using CAFM, helpdesk, or incident reporting systems. Understanding of KPIs, SLAs, and service charge environments. Personal qualities We're looking for someone who is professional, approachable, and customer-focused. Organised and highly detail-oriented. Proactive and solution-focused. Calm under pressure and capable of making sound decisions. A strong team player who can also work independently. Flexible and adaptable in a dynamic environment.
Aug 08, 2026
Seasonal
Assistant Facilities Manager / Building Manager Greenwich SE10, London Permanent Full-Time On-Site Join us and help create an exceptional residential experience We're looking for a proactive and customer-focused Assistant Facilities Manager to support the day-to-day operations of the prestigious Greenwich Estate . This is an exciting opportunity for someone with experience in residential property, Build to Rent (BTR), Private Rented Sector (PRS), or facilities management who enjoys working in a fast-paced, customer-facing environment. You'll play a vital role in ensuring residents receive outstanding service while helping to maintain a safe, compliant, and well-managed estate. Working closely with the Facilities Manager, you'll be at the heart of estate operations, coordinating contractors, managing resident communications, supporting compliance activities, and helping deliver a first-class living environment. What you'll be doing Resident & Customer Experience Act as the first point of contact for residents, leaseholders, visitors, and stakeholders. Manage enquiries received via email, telephone, and the on-site office. Resolve routine issues and escalate complex matters where appropriate. Coordinate and issue resident communications relating to planned works and service updates. Deliver exceptional customer service and build positive resident relationships. Contractor & Supplier Management Coordinate approved contractors and suppliers working across the estate. Ensure contractors comply with health and safety requirements, permits to work, and safe systems of work. Manage access arrangements, keys, RAMS, and attendance schedules. Monitor performance and ensure works are completed safely, on time, and to the required standard. Support supplier reviews, KPI monitoring, and performance meetings. Estate Operations & Compliance Assist with the management of reactive and planned maintenance activities. Conduct regular estate inspections, identifying and resolving health and safety concerns. Support incident reporting, audits, and compliance activities. Help maintain safe, accessible, and welcoming communal areas. Manage estate key systems, parking arrangements, and operational administration. Financial & Administrative Support Raise and manage purchase orders and support invoice processing. Obtain quotations and ensure value for money from suppliers. Maintain accurate records, reports, and compliance documentation. Support service delivery reporting, KPIs, and internal audits. What we're looking for Essential Experience within residential property, PRS, BTR, estate management, or facilities management. Knowledge of the Building Safety Act 2022. Excellent customer service and stakeholder management skills. Experience working with contractors and suppliers. Strong organisational skills with the ability to manage multiple priorities. Excellent written and verbal communication skills. Good IT skills, including Microsoft Office, particularly Excel. Desirable Property or Facilities Management qualifications or experience. Knowledge of Health & Safety legislation and best practice. IOSH, NEBOSH, or equivalent Health & Safety qualification. Experience using CAFM, helpdesk, or incident reporting systems. Understanding of KPIs, SLAs, and service charge environments. Personal qualities We're looking for someone who is professional, approachable, and customer-focused. Organised and highly detail-oriented. Proactive and solution-focused. Calm under pressure and capable of making sound decisions. A strong team player who can also work independently. Flexible and adaptable in a dynamic environment.
Company Profile CBRE Global Workplace Solutions (GWS) is a leading facilities management provider, delivering integrated workplace solutions that support clients across a wide range of sectors. Job Title: Facilities Workplace Assistant Role Summary: To assist in delivering mailroom services and facilities duties to The AA. Sorting all externally delivered mail including Royal Mail and courier deliveries Delivering and collecting mail to and from departments on site Scanning mail and sending to departments Keeping records of all incoming and outgoing mail for audit purposes Operating post room equipment including scales and franking machines, and reporting faults as necessary Managing contractors and subcontractors Ordering and distributing stationery to site as required Collecting and safely storing confidential waste on site Completing reactive porter duties on site Assisting the Management Team with ad hoc requests Ensuring the provision of a safe and healthy working environment and compliance with all Company policies and procedures, as well as client site policies, procedures and working arrangements Building good relationships with key stakeholders and clients for The AA Assisting with Front of House operations and any cover requirements Utilising CBRE systems for logging jobs via the CAFM system and ensuring Health & Safety compliance Experience Required: Experience within a facilities, workplace, mailroom, porter, customer service or similar support environment Ability to manage mailroom processes accurately and maintain audit records Strong organisational and communication skills Ability to build effective relationships with stakeholders and clients Awareness of Health & Safety requirements within a workplace environment Ability to work independently and support wider facilities operations
Aug 08, 2026
Full time
Company Profile CBRE Global Workplace Solutions (GWS) is a leading facilities management provider, delivering integrated workplace solutions that support clients across a wide range of sectors. Job Title: Facilities Workplace Assistant Role Summary: To assist in delivering mailroom services and facilities duties to The AA. Sorting all externally delivered mail including Royal Mail and courier deliveries Delivering and collecting mail to and from departments on site Scanning mail and sending to departments Keeping records of all incoming and outgoing mail for audit purposes Operating post room equipment including scales and franking machines, and reporting faults as necessary Managing contractors and subcontractors Ordering and distributing stationery to site as required Collecting and safely storing confidential waste on site Completing reactive porter duties on site Assisting the Management Team with ad hoc requests Ensuring the provision of a safe and healthy working environment and compliance with all Company policies and procedures, as well as client site policies, procedures and working arrangements Building good relationships with key stakeholders and clients for The AA Assisting with Front of House operations and any cover requirements Utilising CBRE systems for logging jobs via the CAFM system and ensuring Health & Safety compliance Experience Required: Experience within a facilities, workplace, mailroom, porter, customer service or similar support environment Ability to manage mailroom processes accurately and maintain audit records Strong organisational and communication skills Ability to build effective relationships with stakeholders and clients Awareness of Health & Safety requirements within a workplace environment Ability to work independently and support wider facilities operations
Catch 22 are working with a well-known property management company to recruit a Business Support Assistant - Helpdesk based at a busy public building in Grays, Essex. This is a customer-focused role supporting maintenance, compliance, and helpdesk operations across the site. Working closely with contractors and site teams, you'll log and monitor maintenance tasks, update CAFM systems, support health & safety compliance activities, and provide excellent customer service. Previous administration, helpdesk, facilities, or customer service experience would be advantageous. Hours: 25 hours per week on a rota basis, including weekends. Shifts vary, with early starts from 6:30am and late finishes up to 10:00pm . Apply today to join a respected property management organisation in a varied and rewarding support role.
Aug 08, 2026
Full time
Catch 22 are working with a well-known property management company to recruit a Business Support Assistant - Helpdesk based at a busy public building in Grays, Essex. This is a customer-focused role supporting maintenance, compliance, and helpdesk operations across the site. Working closely with contractors and site teams, you'll log and monitor maintenance tasks, update CAFM systems, support health & safety compliance activities, and provide excellent customer service. Previous administration, helpdesk, facilities, or customer service experience would be advantageous. Hours: 25 hours per week on a rota basis, including weekends. Shifts vary, with early starts from 6:30am and late finishes up to 10:00pm . Apply today to join a respected property management organisation in a varied and rewarding support role.
Finance Assistant Manager £50,000 - £70,000 Dependant on experience Company car (high-end vehicle) 5% annual bonus Ongoing training and professional development Support towards further finance qualifications We are looking for an ambitious Finance Manager to join our growing business. This opportunity is suitable for either an experienced Finance Manager or an Assistant Finance Manager looking to take the next step into a management position. Reporting directly to the Group Finance Director, you will take ownership of the finance function, overseeing management accounts, work in progress (WIP), profit and loss reporting, cost centres, credit control, and project financial performance. Previous experience within Facilities Management, Engineering Maintenance, Construction, or Building Maintenance would be highly advantageous due to the project-based nature of the role. The business currently uses Microsoft 365 and Microsoft Dynamics 365 Business Central. Previous experience with these systems would be beneficial but is not essential, as full training will be provided. Key Responsibilities Produce monthly Management Accounts, WIP reports, Profit & Loss statements, and Cost Centre reporting. Raise and manage sales ledger invoices. Manage supplier and subcontractor rebates. Process subcontractor invoices and resolve invoice queries with the head office finance team. Oversee the Credit Control and Sales Ledger functions. Review and approve invoicing, ensuring profitability and correct margins. Work closely with Project Managers to monitor the financial performance of capital projects. Improve and develop credit control procedures and financial processes. Monitor outstanding customer balances and manage debt collection to maintain healthy cash flow. Collaborate with Directors and the finance team to resolve aged debt and outstanding accounts. Produce weekly and monthly management reports for the operations team and Directors. Analyse project profitability and identify contracts with low margins. Manage monthly cost reporting and integrate financial information with the CAFM system. Support the transition from existing accounting processes to automated CAFM reporting. Provide ad hoc financial analysis and support across the wider business. Skills & Experience Previous experience in a Finance Manager, Management Accountant, Assistant Finance Manager, or Senior Finance position. Experience within Facilities Management, Engineering Maintenance, Construction, Building Services, or Building Maintenance would be highly desirable. Strong understanding of Management Accounts, WIP reporting, P&L, Cost Centres, Credit Control, and Sales Ledger. Experience working alongside operational and project management teams. Excellent analytical and commercial awareness. Strong organisational and communication skills. Proactive approach with the ability to identify process improvements. Experience using Microsoft 365 and Microsoft Dynamics Business Central is desirable but not essential. Qualifications Accounting or Finance qualification (AAT, ACCA, CIMA, ACA or equivalent) is desirable. Candidates currently studying towards a professional qualification are encouraged to apply and will be supported with further development. For further information on the role and the company you would be working for please APPLY NOW or get in touch with Rhymel Henderson for a confidential chat INDHIGH
Aug 08, 2026
Full time
Finance Assistant Manager £50,000 - £70,000 Dependant on experience Company car (high-end vehicle) 5% annual bonus Ongoing training and professional development Support towards further finance qualifications We are looking for an ambitious Finance Manager to join our growing business. This opportunity is suitable for either an experienced Finance Manager or an Assistant Finance Manager looking to take the next step into a management position. Reporting directly to the Group Finance Director, you will take ownership of the finance function, overseeing management accounts, work in progress (WIP), profit and loss reporting, cost centres, credit control, and project financial performance. Previous experience within Facilities Management, Engineering Maintenance, Construction, or Building Maintenance would be highly advantageous due to the project-based nature of the role. The business currently uses Microsoft 365 and Microsoft Dynamics 365 Business Central. Previous experience with these systems would be beneficial but is not essential, as full training will be provided. Key Responsibilities Produce monthly Management Accounts, WIP reports, Profit & Loss statements, and Cost Centre reporting. Raise and manage sales ledger invoices. Manage supplier and subcontractor rebates. Process subcontractor invoices and resolve invoice queries with the head office finance team. Oversee the Credit Control and Sales Ledger functions. Review and approve invoicing, ensuring profitability and correct margins. Work closely with Project Managers to monitor the financial performance of capital projects. Improve and develop credit control procedures and financial processes. Monitor outstanding customer balances and manage debt collection to maintain healthy cash flow. Collaborate with Directors and the finance team to resolve aged debt and outstanding accounts. Produce weekly and monthly management reports for the operations team and Directors. Analyse project profitability and identify contracts with low margins. Manage monthly cost reporting and integrate financial information with the CAFM system. Support the transition from existing accounting processes to automated CAFM reporting. Provide ad hoc financial analysis and support across the wider business. Skills & Experience Previous experience in a Finance Manager, Management Accountant, Assistant Finance Manager, or Senior Finance position. Experience within Facilities Management, Engineering Maintenance, Construction, Building Services, or Building Maintenance would be highly desirable. Strong understanding of Management Accounts, WIP reporting, P&L, Cost Centres, Credit Control, and Sales Ledger. Experience working alongside operational and project management teams. Excellent analytical and commercial awareness. Strong organisational and communication skills. Proactive approach with the ability to identify process improvements. Experience using Microsoft 365 and Microsoft Dynamics Business Central is desirable but not essential. Qualifications Accounting or Finance qualification (AAT, ACCA, CIMA, ACA or equivalent) is desirable. Candidates currently studying towards a professional qualification are encouraged to apply and will be supported with further development. For further information on the role and the company you would be working for please APPLY NOW or get in touch with Rhymel Henderson for a confidential chat INDHIGH
Finance Manager £50,000 - £80,000 Dependant on experience Company car (high-end vehicle) 5% annual bonus Ongoing training and professional development Support towards further finance qualifications We are looking for an ambitious Finance Manager to join our growing business. This opportunity is suitable for either an experienced Finance Manager or an Assistant Finance Manager looking to take the next step into a management position. Reporting directly to the Group Finance Director, you will take ownership of the finance function, overseeing management accounts, work in progress (WIP), profit and loss reporting, cost centres, credit control, and project financial performance. Previous experience within Facilities Management, Engineering Maintenance, Construction, or Building Maintenance would be highly advantageous due to the project-based nature of the role. The business currently uses Microsoft 365 and Microsoft Dynamics 365 Business Central. Previous experience with these systems would be beneficial but is not essential, as full training will be provided. Key Responsibilities Produce monthly Management Accounts, WIP reports, Profit & Loss statements, and Cost Centre reporting. Raise and manage sales ledger invoices. Manage supplier and subcontractor rebates. Process subcontractor invoices and resolve invoice queries with the head office finance team. Oversee the Credit Control and Sales Ledger functions. Review and approve invoicing, ensuring profitability and correct margins. Work closely with Project Managers to monitor the financial performance of capital projects. Improve and develop credit control procedures and financial processes. Monitor outstanding customer balances and manage debt collection to maintain healthy cash flow. Collaborate with Directors and the finance team to resolve aged debt and outstanding accounts. Produce weekly and monthly management reports for the operations team and Directors. Analyse project profitability and identify contracts with low margins. Manage monthly cost reporting and integrate financial information with the CAFM system. Support the transition from existing accounting processes to automated CAFM reporting. Provide ad hoc financial analysis and support across the wider business. Skills & Experience Previous experience in a Finance Manager, Management Accountant, Assistant Finance Manager, or Senior Finance position. Experience within Facilities Management, Engineering Maintenance, Construction, Building Services, or Building Maintenance would be highly desirable. Strong understanding of Management Accounts, WIP reporting, P&L, Cost Centres, Credit Control, and Sales Ledger. Experience working alongside operational and project management teams. Excellent analytical and commercial awareness. Strong organisational and communication skills. Proactive approach with the ability to identify process improvements. Experience using Microsoft 365 and Microsoft Dynamics Business Central is desirable but not essential. Qualifications Accounting or Finance qualification (AAT, ACCA, CIMA, ACA or equivalent) is desirable. Candidates currently studying towards a professional qualification are encouraged to apply and will be supported with further development. For further information on the role and the company you would be working for please APPLY NOW or get in touch with Rhymel Henderson for a confidential chat INDHIGH
Aug 07, 2026
Full time
Finance Manager £50,000 - £80,000 Dependant on experience Company car (high-end vehicle) 5% annual bonus Ongoing training and professional development Support towards further finance qualifications We are looking for an ambitious Finance Manager to join our growing business. This opportunity is suitable for either an experienced Finance Manager or an Assistant Finance Manager looking to take the next step into a management position. Reporting directly to the Group Finance Director, you will take ownership of the finance function, overseeing management accounts, work in progress (WIP), profit and loss reporting, cost centres, credit control, and project financial performance. Previous experience within Facilities Management, Engineering Maintenance, Construction, or Building Maintenance would be highly advantageous due to the project-based nature of the role. The business currently uses Microsoft 365 and Microsoft Dynamics 365 Business Central. Previous experience with these systems would be beneficial but is not essential, as full training will be provided. Key Responsibilities Produce monthly Management Accounts, WIP reports, Profit & Loss statements, and Cost Centre reporting. Raise and manage sales ledger invoices. Manage supplier and subcontractor rebates. Process subcontractor invoices and resolve invoice queries with the head office finance team. Oversee the Credit Control and Sales Ledger functions. Review and approve invoicing, ensuring profitability and correct margins. Work closely with Project Managers to monitor the financial performance of capital projects. Improve and develop credit control procedures and financial processes. Monitor outstanding customer balances and manage debt collection to maintain healthy cash flow. Collaborate with Directors and the finance team to resolve aged debt and outstanding accounts. Produce weekly and monthly management reports for the operations team and Directors. Analyse project profitability and identify contracts with low margins. Manage monthly cost reporting and integrate financial information with the CAFM system. Support the transition from existing accounting processes to automated CAFM reporting. Provide ad hoc financial analysis and support across the wider business. Skills & Experience Previous experience in a Finance Manager, Management Accountant, Assistant Finance Manager, or Senior Finance position. Experience within Facilities Management, Engineering Maintenance, Construction, Building Services, or Building Maintenance would be highly desirable. Strong understanding of Management Accounts, WIP reporting, P&L, Cost Centres, Credit Control, and Sales Ledger. Experience working alongside operational and project management teams. Excellent analytical and commercial awareness. Strong organisational and communication skills. Proactive approach with the ability to identify process improvements. Experience using Microsoft 365 and Microsoft Dynamics Business Central is desirable but not essential. Qualifications Accounting or Finance qualification (AAT, ACCA, CIMA, ACA or equivalent) is desirable. Candidates currently studying towards a professional qualification are encouraged to apply and will be supported with further development. For further information on the role and the company you would be working for please APPLY NOW or get in touch with Rhymel Henderson for a confidential chat INDHIGH
ndy File Associates Limited is working as a Recruitment Agency on behalf of our client in relation to this permanent, part-time opportunity. Administrative Assistant (Part-Time) Salary: 14,870.70 per annum Hours: 22.5 hours per week (flexible working hours available) Location: Rotherham S60 Reporting to: Operations Manager / Facilities Manager The Role Our client is a growing Facilities Management company seeking a reliable, organised and proactive Administrative Assistant to provide part-time support to their operations team. This varied role is ideal for someone with excellent attention to detail, strong IT skills and the ability to manage multiple tasks efficiently. You will play a key role in supporting ongoing projects, maintaining accurate records, organising job documentation and providing day-to-day administrative support across the business. Key Responsibilities Match photographs of completed works to the relevant jobs and accurately upload records. Organise, maintain and update electronic job files and documentation. Provide general administrative support to the operations team. Update spreadsheets, databases and internal systems. Assist with compiling reports and project information. Liaise with engineers, subcontractors and office staff to obtain any outstanding information. Ensure completed job records are accurate, complete and compliant. Assist with document control, filing and record management. Provide ad hoc administrative support across a range of operational and project-based activities. Person Specification Essential Skills & Experience Strong organisational skills with excellent attention to detail. Good IT skills, including Microsoft Excel, Outlook and Word. Ability to prioritise workloads and work independently. Excellent written and verbal communication skills. Reliable, proactive and able to work accurately when handling large volumes of information. Desirable Previous administration experience within Facilities Management, Construction, Maintenance or Property Services. Experience using job management or CAFM systems. Experience managing digital documents, photographs and electronic filing systems. Benefits Flexible part-time working hours. Friendly and supportive working environment. Opportunity to develop your skills within the Facilities Management sector. Potential for additional hours and career progression as the business continues to grow
Aug 07, 2026
Full time
ndy File Associates Limited is working as a Recruitment Agency on behalf of our client in relation to this permanent, part-time opportunity. Administrative Assistant (Part-Time) Salary: 14,870.70 per annum Hours: 22.5 hours per week (flexible working hours available) Location: Rotherham S60 Reporting to: Operations Manager / Facilities Manager The Role Our client is a growing Facilities Management company seeking a reliable, organised and proactive Administrative Assistant to provide part-time support to their operations team. This varied role is ideal for someone with excellent attention to detail, strong IT skills and the ability to manage multiple tasks efficiently. You will play a key role in supporting ongoing projects, maintaining accurate records, organising job documentation and providing day-to-day administrative support across the business. Key Responsibilities Match photographs of completed works to the relevant jobs and accurately upload records. Organise, maintain and update electronic job files and documentation. Provide general administrative support to the operations team. Update spreadsheets, databases and internal systems. Assist with compiling reports and project information. Liaise with engineers, subcontractors and office staff to obtain any outstanding information. Ensure completed job records are accurate, complete and compliant. Assist with document control, filing and record management. Provide ad hoc administrative support across a range of operational and project-based activities. Person Specification Essential Skills & Experience Strong organisational skills with excellent attention to detail. Good IT skills, including Microsoft Excel, Outlook and Word. Ability to prioritise workloads and work independently. Excellent written and verbal communication skills. Reliable, proactive and able to work accurately when handling large volumes of information. Desirable Previous administration experience within Facilities Management, Construction, Maintenance or Property Services. Experience using job management or CAFM systems. Experience managing digital documents, photographs and electronic filing systems. Benefits Flexible part-time working hours. Friendly and supportive working environment. Opportunity to develop your skills within the Facilities Management sector. Potential for additional hours and career progression as the business continues to grow
Dedicated to sustainable development, Arup is a collective of designers, consultants and experts working globally. At Arup you will have the opportunity to collaborate on ambitious projects - delivering remarkable outcomes for clients and communities, and to do socially useful work that has meaning. Arup's purpose, shared values and collaborative approach has set it apart for over 75 years, and now is your opportunity to join. Job description - the role AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. We partner with Arup to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. On Behalf of Arup , we are looking for a Workplace Experience Assistant for a 6 month initial contract (temp to perm) based in Edinburgh. Purpose of the role: Deliver a professional front-of-house service, ensuring a welcoming and positive experience for all visitors, clients and employees. Provide administrative and facilities support to maintain the smooth day-to-day operation of the office environment. Act as a key point of contact for workplace services, supporting meeting coordination, office facilities and business functions. What you'll do: Welcome visitors, register guests and communicate health & safety procedures. Manage incoming calls, take accurate messages and respond to enquiries in a professional manner. Coordinate incoming and outgoing mail, courier bookings and taxi arrangements. Book and manage meeting rooms, refreshments and video conferencing facilities. Liaise with IT and AV teams to support meetings and office events. Prepare meeting rooms, set up equipment and ensure rooms are presented to a high standard. Organise catering and hospitality requirements for visitors and meetings. Maintain office supplies, including stationery ordering and stock management. Input and manage data within internal systems and support document administration. Report maintenance issues and provide general support to the Workplace & Facilities Management team. The skills you'll need: Previous experience in a front-of-house, reception, administration or customer-facing role. Strong customer service and communication skills with a professional and approachable manner. Good working knowledge of Microsoft Office applications. Excellent organisational skills with strong attention to detail. Flexible, proactive and able to manage multiple tasks effectively. A positive, can-do attitude and willingness to support wider business needs. Experience using booking and facilities management systems (e.g. Condeco, Concur or CAFM) would be advantageous. First Aid, Fire Marshal or IOSH qualifications, or a willingness to undertake training, would be beneficial. About the client Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. Guided by its values and alignment with the UN Sustainable Development Goals, Arup creates and contributes to equitable spaces and systems, while cultivating a sense of belonging for all. Arup's internal employee networks support their inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion - creating a space for everyone to express themselves and make a positive difference. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and speak to one of our Sourcing Specialists. AMS are committed to providing all our candidates with the opportunity to perform at their best throughout the recruitment process. Please let us know if you require any additional support or reasonable adjustments during the screening process and we will work with you and Arup to identify the best solution to meet your requirements. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.
Aug 06, 2026
Contractor
Dedicated to sustainable development, Arup is a collective of designers, consultants and experts working globally. At Arup you will have the opportunity to collaborate on ambitious projects - delivering remarkable outcomes for clients and communities, and to do socially useful work that has meaning. Arup's purpose, shared values and collaborative approach has set it apart for over 75 years, and now is your opportunity to join. Job description - the role AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. We partner with Arup to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. On Behalf of Arup , we are looking for a Workplace Experience Assistant for a 6 month initial contract (temp to perm) based in Edinburgh. Purpose of the role: Deliver a professional front-of-house service, ensuring a welcoming and positive experience for all visitors, clients and employees. Provide administrative and facilities support to maintain the smooth day-to-day operation of the office environment. Act as a key point of contact for workplace services, supporting meeting coordination, office facilities and business functions. What you'll do: Welcome visitors, register guests and communicate health & safety procedures. Manage incoming calls, take accurate messages and respond to enquiries in a professional manner. Coordinate incoming and outgoing mail, courier bookings and taxi arrangements. Book and manage meeting rooms, refreshments and video conferencing facilities. Liaise with IT and AV teams to support meetings and office events. Prepare meeting rooms, set up equipment and ensure rooms are presented to a high standard. Organise catering and hospitality requirements for visitors and meetings. Maintain office supplies, including stationery ordering and stock management. Input and manage data within internal systems and support document administration. Report maintenance issues and provide general support to the Workplace & Facilities Management team. The skills you'll need: Previous experience in a front-of-house, reception, administration or customer-facing role. Strong customer service and communication skills with a professional and approachable manner. Good working knowledge of Microsoft Office applications. Excellent organisational skills with strong attention to detail. Flexible, proactive and able to manage multiple tasks effectively. A positive, can-do attitude and willingness to support wider business needs. Experience using booking and facilities management systems (e.g. Condeco, Concur or CAFM) would be advantageous. First Aid, Fire Marshal or IOSH qualifications, or a willingness to undertake training, would be beneficial. About the client Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. Guided by its values and alignment with the UN Sustainable Development Goals, Arup creates and contributes to equitable spaces and systems, while cultivating a sense of belonging for all. Arup's internal employee networks support their inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion - creating a space for everyone to express themselves and make a positive difference. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and speak to one of our Sourcing Specialists. AMS are committed to providing all our candidates with the opportunity to perform at their best throughout the recruitment process. Please let us know if you require any additional support or reasonable adjustments during the screening process and we will work with you and Arup to identify the best solution to meet your requirements. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.
Assistant Facilities Manager (12-Month Fixed Term Contract) Location: West End, London Contract: 12-Month Fixed Term Contract Salary: Competitive + Benefits We're seeking an ambitious and proactive Assistant Facilities Manager to join the on-site management team of a landmark, trophy commercial property in London's West End. This is an exceptional opportunity to gain experience on a high-profile, best-in-class asset, working alongside an experienced Facilities Manager to deliver an outstanding occupier experience. This role is ideal for someone looking to develop their career in commercial property management within a premium environment where service excellence, sustainability and operational performance are at the heart of everything we do. The Role As Assistant Facilities Manager, you'll play a key role in the day-to-day operational management of the building, supporting the delivery of exceptional FM services while ensuring compliance, health & safety and customer satisfaction remain a top priority. Working closely with occupiers, contractors and the wider property management team, you'll help maintain the highest standards across this flagship asset. Key Responsibilities Support the Facilities Manager with the day-to-day management of the property. Build positive relationships with occupiers, ensuring an exceptional customer experience. Coordinate and monitor specialist service partners, ensuring service levels and KPIs are consistently achieved. Assist with contractor management, permits to work and compliance documentation. Support health & safety compliance, statutory inspections and risk management processes. Help oversee planned preventative maintenance and reactive works. Assist with service charge administration, budgeting and invoice processing. Support sustainability initiatives and ESG objectives across the building. Contribute to occupier engagement events and wellbeing initiatives. Produce reports, maintain accurate records and support operational audits. About You We're looking for someone who is enthusiastic, organised and eager to build a long-term career within commercial real estate. You'll ideally have: Previous experience in a Facilities Management or Property Management role. Experience within commercial office environments. Strong organisational and communication skills. Excellent customer service and relationship-building ability. A proactive approach with strong attention to detail. Knowledge of health & safety and statutory compliance (IOSH qualification desirable). Working towards or interested in IWFM membership or qualifications. Confidence using Microsoft Office and CAFM/property management systems. What's on Offer Opportunity to work on a prestigious trophy asset in London's West End. Exposure to a premium commercial environment with leading occupiers. Supportive and experienced management team. Excellent career development and learning opportunities. Competitive salary and comprehensive benefits package. If you're looking to take the next step in your Facilities Management career and want to work on one of London's standout commercial buildings, we'd love to hear from you. Apply today to become part of a team delivering excellence at one of the West End's most iconic destinations.
Aug 04, 2026
Contractor
Assistant Facilities Manager (12-Month Fixed Term Contract) Location: West End, London Contract: 12-Month Fixed Term Contract Salary: Competitive + Benefits We're seeking an ambitious and proactive Assistant Facilities Manager to join the on-site management team of a landmark, trophy commercial property in London's West End. This is an exceptional opportunity to gain experience on a high-profile, best-in-class asset, working alongside an experienced Facilities Manager to deliver an outstanding occupier experience. This role is ideal for someone looking to develop their career in commercial property management within a premium environment where service excellence, sustainability and operational performance are at the heart of everything we do. The Role As Assistant Facilities Manager, you'll play a key role in the day-to-day operational management of the building, supporting the delivery of exceptional FM services while ensuring compliance, health & safety and customer satisfaction remain a top priority. Working closely with occupiers, contractors and the wider property management team, you'll help maintain the highest standards across this flagship asset. Key Responsibilities Support the Facilities Manager with the day-to-day management of the property. Build positive relationships with occupiers, ensuring an exceptional customer experience. Coordinate and monitor specialist service partners, ensuring service levels and KPIs are consistently achieved. Assist with contractor management, permits to work and compliance documentation. Support health & safety compliance, statutory inspections and risk management processes. Help oversee planned preventative maintenance and reactive works. Assist with service charge administration, budgeting and invoice processing. Support sustainability initiatives and ESG objectives across the building. Contribute to occupier engagement events and wellbeing initiatives. Produce reports, maintain accurate records and support operational audits. About You We're looking for someone who is enthusiastic, organised and eager to build a long-term career within commercial real estate. You'll ideally have: Previous experience in a Facilities Management or Property Management role. Experience within commercial office environments. Strong organisational and communication skills. Excellent customer service and relationship-building ability. A proactive approach with strong attention to detail. Knowledge of health & safety and statutory compliance (IOSH qualification desirable). Working towards or interested in IWFM membership or qualifications. Confidence using Microsoft Office and CAFM/property management systems. What's on Offer Opportunity to work on a prestigious trophy asset in London's West End. Exposure to a premium commercial environment with leading occupiers. Supportive and experienced management team. Excellent career development and learning opportunities. Competitive salary and comprehensive benefits package. If you're looking to take the next step in your Facilities Management career and want to work on one of London's standout commercial buildings, we'd love to hear from you. Apply today to become part of a team delivering excellence at one of the West End's most iconic destinations.
Do you have experience of working on a busy estates helpdesk? Do you enjoy scheduling maintenance jobs, liaising with engineers, and maintaining the smooth operations for a busy estates team? If you like to multi task, have a background in helpdesk or estates operations then this could be the role for you! We have a new estates assistant role, working for a Higher Education organisation based in the heart of central London. You will be joining a friendly and forward thinking organisation and be working in the operation teams that is central to the systematic running of the estates department. In addition to a great starting salary of c£31,200 (which rises annually) you will also be rewarded with a wealth of benefits including: Hybrid working (3 in, 2 at home) 31 days holiday + Bank Holidays Generous Pension Opportunities for development and further training Within this estates helpdesk role you will be tasked with a varied role. This role involves a lot of communication so you must be happy to speak to people on the phone or face to face and enjoy chasing people for the information you need. Your role as an estates assistant will include: Acting as the first point of contact for maintenance, and facilities services for the University. Operate the estates helpdesk and job management systems. (Invida) Provide administrative assistance for scheduling engineering works. Raise purchase orders, liaise with suppliers and maintain accurate procurement and financial records. Assist with contractor compliance and health and safety requirements. For this Estates Helpdesk Assistant position in London we are looking for: Previous experience of operating a facilities helpdesk and using a CAFM system is essential to your success in this role Strong administrative experience including raising PO numbers, maintaining records and financial records Experience of communicating with engineers and contractors, including chasing for information needed within your role Good Excel and Word experience, strong with IT systems, ideally Invida or a CAFM system It is essential that you have worked in a similar role previously, either in a client side team, or for a service provider. Unfortunately we can not accept applications for this role without the above experience. If you have worked within a facilities helpdesk, estates officer, maintenance scheduler or contract support assistant, then you may have the right experience to be effective in this position. A great new role in a vibrant team awaits here please apply now! We are committed to diversity and inclusion. We welcome all applicants regardless of identity, personal characteristics or background
Sep 23, 2025
Full time
Do you have experience of working on a busy estates helpdesk? Do you enjoy scheduling maintenance jobs, liaising with engineers, and maintaining the smooth operations for a busy estates team? If you like to multi task, have a background in helpdesk or estates operations then this could be the role for you! We have a new estates assistant role, working for a Higher Education organisation based in the heart of central London. You will be joining a friendly and forward thinking organisation and be working in the operation teams that is central to the systematic running of the estates department. In addition to a great starting salary of c£31,200 (which rises annually) you will also be rewarded with a wealth of benefits including: Hybrid working (3 in, 2 at home) 31 days holiday + Bank Holidays Generous Pension Opportunities for development and further training Within this estates helpdesk role you will be tasked with a varied role. This role involves a lot of communication so you must be happy to speak to people on the phone or face to face and enjoy chasing people for the information you need. Your role as an estates assistant will include: Acting as the first point of contact for maintenance, and facilities services for the University. Operate the estates helpdesk and job management systems. (Invida) Provide administrative assistance for scheduling engineering works. Raise purchase orders, liaise with suppliers and maintain accurate procurement and financial records. Assist with contractor compliance and health and safety requirements. For this Estates Helpdesk Assistant position in London we are looking for: Previous experience of operating a facilities helpdesk and using a CAFM system is essential to your success in this role Strong administrative experience including raising PO numbers, maintaining records and financial records Experience of communicating with engineers and contractors, including chasing for information needed within your role Good Excel and Word experience, strong with IT systems, ideally Invida or a CAFM system It is essential that you have worked in a similar role previously, either in a client side team, or for a service provider. Unfortunately we can not accept applications for this role without the above experience. If you have worked within a facilities helpdesk, estates officer, maintenance scheduler or contract support assistant, then you may have the right experience to be effective in this position. A great new role in a vibrant team awaits here please apply now! We are committed to diversity and inclusion. We welcome all applicants regardless of identity, personal characteristics or background