As a Business Support Officer, you'll help keep our services running effectively behind the scenes-making sure our teams have the systems, information and support they need to focus on what matters most. This is an office based position working in our Wadebridge services on a 1 year fixed term contract. We can consider full time and part time applications, . The Opportunity You'll be part of a regional Business Support team, working closely with local service leadership to provide reliable, timely and high-quality support across a range of activities. From finance and data to office coordination and colleague support, you'll bring organisation, consistency and attention to detail-helping to connect processes and ensure everything runs smoothly day to day. This is a varied role where no two days are the same. You'll work across systems, people and processes, acting as a key point of coordination within your local area while being part of a wider, supportive regional team. What you'll be doing Supporting financial processes You'll help ensure financial tasks are completed accurately and on time, including: • Supporting invoicing, purchase orders and recharges • Processing transactions such as expenses, mileage and cash advances • Assisting with income returns and local banking • Managing petty cash and credit card reconciliations • Supporting fundraising income and restricted funds • Providing administrative support for aged debt and related processes Keeping the office running effectively You'll work closely with local managers to support day-to-day operations, including: • Responding to queries and directing requests appropriately • Managing incoming and outgoing post • Welcoming visitors and liaising with contractors • Supporting meetings with notes, minutes and documentation • Logging compliments and complaints • Ordering and maintaining office supplies • Helping ensure the office environment is safe, organised and well maintained • Supporting travel and accommodation arrangements where needed • Maintaining accurate records in line with GDPR and data protection standards What we're looking for We're looking for someone who is organised, adaptable and enjoys supporting others. • A good standard of education, including GCSE Maths and English (or equivalent) • Experience or interest in business administration (or a willingness to work towards a Level 3 qualification) • Strong attention to detail and the ability to manage a range of tasks • Confidence working across systems and processes • A collaborative approach and willingness to support others • Flexibility to respond to changing priorities in a busy environment This is a role where your contribution really matters-supporting the people and processes that enable high-quality care and support every day. Selection Process We will be shortlisting applications on an ongoing basis. If your application is shortlisted, we will invite you to a pre-screening interview with a member of the senior hiring team. If you are successful at this stage, the final assessment process will include a competency-based interview, a word and excel evaluation and the opportunity to get to know the team and Hft. Our Commitment to Inclusion We are committed to recruiting people from diverse backgrounds and believe that a diverse and inclusive workforce helps us better support the people we work with to live their best lives. If there is anything we can do to support you to do your best during the application and selection process, please contact Kate Boughton
Aug 08, 2026
Seasonal
As a Business Support Officer, you'll help keep our services running effectively behind the scenes-making sure our teams have the systems, information and support they need to focus on what matters most. This is an office based position working in our Wadebridge services on a 1 year fixed term contract. We can consider full time and part time applications, . The Opportunity You'll be part of a regional Business Support team, working closely with local service leadership to provide reliable, timely and high-quality support across a range of activities. From finance and data to office coordination and colleague support, you'll bring organisation, consistency and attention to detail-helping to connect processes and ensure everything runs smoothly day to day. This is a varied role where no two days are the same. You'll work across systems, people and processes, acting as a key point of coordination within your local area while being part of a wider, supportive regional team. What you'll be doing Supporting financial processes You'll help ensure financial tasks are completed accurately and on time, including: • Supporting invoicing, purchase orders and recharges • Processing transactions such as expenses, mileage and cash advances • Assisting with income returns and local banking • Managing petty cash and credit card reconciliations • Supporting fundraising income and restricted funds • Providing administrative support for aged debt and related processes Keeping the office running effectively You'll work closely with local managers to support day-to-day operations, including: • Responding to queries and directing requests appropriately • Managing incoming and outgoing post • Welcoming visitors and liaising with contractors • Supporting meetings with notes, minutes and documentation • Logging compliments and complaints • Ordering and maintaining office supplies • Helping ensure the office environment is safe, organised and well maintained • Supporting travel and accommodation arrangements where needed • Maintaining accurate records in line with GDPR and data protection standards What we're looking for We're looking for someone who is organised, adaptable and enjoys supporting others. • A good standard of education, including GCSE Maths and English (or equivalent) • Experience or interest in business administration (or a willingness to work towards a Level 3 qualification) • Strong attention to detail and the ability to manage a range of tasks • Confidence working across systems and processes • A collaborative approach and willingness to support others • Flexibility to respond to changing priorities in a busy environment This is a role where your contribution really matters-supporting the people and processes that enable high-quality care and support every day. Selection Process We will be shortlisting applications on an ongoing basis. If your application is shortlisted, we will invite you to a pre-screening interview with a member of the senior hiring team. If you are successful at this stage, the final assessment process will include a competency-based interview, a word and excel evaluation and the opportunity to get to know the team and Hft. Our Commitment to Inclusion We are committed to recruiting people from diverse backgrounds and believe that a diverse and inclusive workforce helps us better support the people we work with to live their best lives. If there is anything we can do to support you to do your best during the application and selection process, please contact Kate Boughton
As a Business Support Officer, you'll help keep our services running effectively behind the scenes-making sure our teams have the systems, information and support they need to focus on what matters most. This is an office based position working in our Stroud services on a 1 year fixed term contract. We can consider full time and part time applications, . The Opportunity You'll be part of a regional Business Support team, working closely with local service leadership to provide reliable, timely and high-quality support across a range of activities. From finance and data to office coordination and colleague support, you'll bring organisation, consistency and attention to detail-helping to connect processes and ensure everything runs smoothly day to day. This is a varied role where no two days are the same. You'll work across systems, people and processes, acting as a key point of coordination within your local area while being part of a wider, supportive regional team. What you'll be doing Supporting financial processes You'll help ensure financial tasks are completed accurately and on time, including: • Supporting invoicing, purchase orders and recharges • Processing transactions such as expenses, mileage and cash advances • Assisting with income returns and local banking • Managing petty cash and credit card reconciliations • Supporting fundraising income and restricted funds • Providing administrative support for aged debt and related processes Keeping the office running effectively You'll work closely with local managers to support day-to-day operations, including: • Responding to queries and directing requests appropriately • Managing incoming and outgoing post • Welcoming visitors and liaising with contractors • Supporting meetings with notes, minutes and documentation • Logging compliments and complaints • Ordering and maintaining office supplies • Helping ensure the office environment is safe, organised and well maintained • Supporting travel and accommodation arrangements where needed • Maintaining accurate records in line with GDPR and data protection standards What we're looking for We're looking for someone who is organised, adaptable and enjoys supporting others. • A good standard of education, including GCSE Maths and English (or equivalent) • Experience or interest in business administration (or a willingness to work towards a Level 3 qualification) • Strong attention to detail and the ability to manage a range of tasks • Confidence working across systems and processes • A collaborative approach and willingness to support others • Flexibility to respond to changing priorities in a busy environment This is a role where your contribution really matters-supporting the people and processes that enable high-quality care and support every day. Selection Process We will be shortlisting applications on an ongoing basis. If your application is shortlisted, we will invite you to a pre-screening interview with a member of the senior hiring team. If you are successful at this stage, the final assessment process will include a competency-based interview, a word and excel evaluation and the opportunity to get to know the team and Hft. Our Commitment to Inclusion We are committed to recruiting people from diverse backgrounds and believe that a diverse and inclusive workforce helps us better support the people we work with to live their best lives. If there is anything we can do to support you to do your best during the application and selection process, please contact Kate Boughton
Aug 08, 2026
Contractor
As a Business Support Officer, you'll help keep our services running effectively behind the scenes-making sure our teams have the systems, information and support they need to focus on what matters most. This is an office based position working in our Stroud services on a 1 year fixed term contract. We can consider full time and part time applications, . The Opportunity You'll be part of a regional Business Support team, working closely with local service leadership to provide reliable, timely and high-quality support across a range of activities. From finance and data to office coordination and colleague support, you'll bring organisation, consistency and attention to detail-helping to connect processes and ensure everything runs smoothly day to day. This is a varied role where no two days are the same. You'll work across systems, people and processes, acting as a key point of coordination within your local area while being part of a wider, supportive regional team. What you'll be doing Supporting financial processes You'll help ensure financial tasks are completed accurately and on time, including: • Supporting invoicing, purchase orders and recharges • Processing transactions such as expenses, mileage and cash advances • Assisting with income returns and local banking • Managing petty cash and credit card reconciliations • Supporting fundraising income and restricted funds • Providing administrative support for aged debt and related processes Keeping the office running effectively You'll work closely with local managers to support day-to-day operations, including: • Responding to queries and directing requests appropriately • Managing incoming and outgoing post • Welcoming visitors and liaising with contractors • Supporting meetings with notes, minutes and documentation • Logging compliments and complaints • Ordering and maintaining office supplies • Helping ensure the office environment is safe, organised and well maintained • Supporting travel and accommodation arrangements where needed • Maintaining accurate records in line with GDPR and data protection standards What we're looking for We're looking for someone who is organised, adaptable and enjoys supporting others. • A good standard of education, including GCSE Maths and English (or equivalent) • Experience or interest in business administration (or a willingness to work towards a Level 3 qualification) • Strong attention to detail and the ability to manage a range of tasks • Confidence working across systems and processes • A collaborative approach and willingness to support others • Flexibility to respond to changing priorities in a busy environment This is a role where your contribution really matters-supporting the people and processes that enable high-quality care and support every day. Selection Process We will be shortlisting applications on an ongoing basis. If your application is shortlisted, we will invite you to a pre-screening interview with a member of the senior hiring team. If you are successful at this stage, the final assessment process will include a competency-based interview, a word and excel evaluation and the opportunity to get to know the team and Hft. Our Commitment to Inclusion We are committed to recruiting people from diverse backgrounds and believe that a diverse and inclusive workforce helps us better support the people we work with to live their best lives. If there is anything we can do to support you to do your best during the application and selection process, please contact Kate Boughton
My client a large global financial services brand is looking for an experienced Manager with a strong background in Due Diligence. The role is hybrid (3 days onsite) and can be based in the London office or another office in Sussex. The role is Inside IR35. PBS Band 35 - Manager - Third Party Payment Partner (3PPP) Due Diligence Operations The role of Manager, 3PPP Due Diligence Operations based in the South East will be responsible for ensuring that both prospective and existing partners are subject to the required level of due diligence. The principal responsibilities of this position include: Facilitating the due diligence process for prospective partners liaising closely with business development teams to ensure consistency and conduct quality checks. Executing accurate and regular due diligence refreshes for existing partners based on frequencies defined as per the risk level of each partner. Assessing the risk of prospect/partner based on DD information provided and recommending risk mitigation steps as needed. Coordinating with subject matter experts such as Compliance and Financial Crime subject matter experts to ensure timely input from all relevant stakeholders. Proactively engaging closely with partners to ensure right level of documentation and timely/accurate responses to follow-ups. Ensure partner communications are clearly and simply written, detailing exactly what is required, by when, and the consequences for non- adherence. Ensure internal communications to Partner Managers are always clear. Minimum Qualifications: Extensive experience in Customer Due Diligence or Compliance within regulated financial services environments Strong understanding of critical due diligence methodologies, industry guidelines (FATF, JMLSG) and applicable regulatory frameworks Strong organisational, communication, and interpersonal skills Proficient in client due diligence procedures, sanctions screening and monitoring. Ability to diligently capture and evidence the activities undertaken, decision making and rationale for such decisions, considering relevant regulatory, compliance and reputational risks. Must be results oriented, and self-driven, able to operate in a fast-paced environment within the GMNS business Proficient analytical and problem-solving skills, with an ability to analyse information, identify risk triggers, and evaluate risk pillars effectively Strong communication skills with ability to influence without authority, experience creating presentations using PowerPoint and ability to clearly communicate complex concepts in verbal and written form. Proactive, can-do attitude and the ability to work independently with minimal supervision and to strict deadlines. Preferred Qualifications: University Degree or equivalent Familiarity with tools like LexisNexis Bankers Almanac and Dow Jones CAMS, ICA or equivalent certifications If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Aug 08, 2026
Contractor
My client a large global financial services brand is looking for an experienced Manager with a strong background in Due Diligence. The role is hybrid (3 days onsite) and can be based in the London office or another office in Sussex. The role is Inside IR35. PBS Band 35 - Manager - Third Party Payment Partner (3PPP) Due Diligence Operations The role of Manager, 3PPP Due Diligence Operations based in the South East will be responsible for ensuring that both prospective and existing partners are subject to the required level of due diligence. The principal responsibilities of this position include: Facilitating the due diligence process for prospective partners liaising closely with business development teams to ensure consistency and conduct quality checks. Executing accurate and regular due diligence refreshes for existing partners based on frequencies defined as per the risk level of each partner. Assessing the risk of prospect/partner based on DD information provided and recommending risk mitigation steps as needed. Coordinating with subject matter experts such as Compliance and Financial Crime subject matter experts to ensure timely input from all relevant stakeholders. Proactively engaging closely with partners to ensure right level of documentation and timely/accurate responses to follow-ups. Ensure partner communications are clearly and simply written, detailing exactly what is required, by when, and the consequences for non- adherence. Ensure internal communications to Partner Managers are always clear. Minimum Qualifications: Extensive experience in Customer Due Diligence or Compliance within regulated financial services environments Strong understanding of critical due diligence methodologies, industry guidelines (FATF, JMLSG) and applicable regulatory frameworks Strong organisational, communication, and interpersonal skills Proficient in client due diligence procedures, sanctions screening and monitoring. Ability to diligently capture and evidence the activities undertaken, decision making and rationale for such decisions, considering relevant regulatory, compliance and reputational risks. Must be results oriented, and self-driven, able to operate in a fast-paced environment within the GMNS business Proficient analytical and problem-solving skills, with an ability to analyse information, identify risk triggers, and evaluate risk pillars effectively Strong communication skills with ability to influence without authority, experience creating presentations using PowerPoint and ability to clearly communicate complex concepts in verbal and written form. Proactive, can-do attitude and the ability to work independently with minimal supervision and to strict deadlines. Preferred Qualifications: University Degree or equivalent Familiarity with tools like LexisNexis Bankers Almanac and Dow Jones CAMS, ICA or equivalent certifications If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Payroll and Finance Manager Mission Aviation Fellowship (MAF) is seeking an experienced and qualified Payroll and Finance Manager to lead our payroll, pensions and treasury functions, ensuring the delivery of accurate, compliant and efficient financial services that support our international operations click apply for full job details
Aug 08, 2026
Full time
Payroll and Finance Manager Mission Aviation Fellowship (MAF) is seeking an experienced and qualified Payroll and Finance Manager to lead our payroll, pensions and treasury functions, ensuring the delivery of accurate, compliant and efficient financial services that support our international operations click apply for full job details
We are looking for an experienced Helpdesk Manager to lead and develop a busy customer support function within a fast-paced Facilities Management environment. This is an excellent opportunity for a motivated leader who thrives on delivering exceptional service, driving operational excellence, and developing high-performing teams. You will be responsible for overseeing Helpdesk operations, ensuring customer enquiries, service requests, and escalations are managed efficiently while maintaining compliance with service level agreements, contractual obligations, and business processes. As Helpdesk Manager, you will lead a team of Team Leaders, providing guidance, coaching, and support to ensure both operational performance and customer satisfaction remain at the highest standards. You will also play a key role in driving continuous improvement, implementing new processes, and enhancing service delivery across the business. Key Responsibilities Leadership & Team Development Lead, motivate, and develop a team of Team Leaders and their Helpdesk teams. Create a culture focused on customer service excellence, performance, accountability, and continuous improvement. Conduct regular performance reviews, one-to-ones, and coaching sessions. Support succession planning and identify development opportunities across the team. Promote employee engagement, wellbeing, and professional growth. Develop leadership capability through mentoring, training, and structured development plans. Operational Management Oversee the daily delivery of Helpdesk services, ensuring customer enquiries, incidents, requests, and escalations are handled effectively. Ensure service levels, KPIs, and contractual commitments are consistently achieved. Monitor productivity, quality, customer satisfaction, and team performance. Manage workforce planning and resource allocation to ensure adequate coverage at all times. Support recruitment activities and manage staffing requirements within budget. Drive operational efficiency while maintaining a high standard of customer service. Continuous Improvement & Governance Ensure operational procedures, policies, and processes are consistently followed. Review existing processes and identify opportunities to improve efficiency and service delivery. Monitor call quality, work order accuracy, job allocation performance, and system data integrity. Maintain robust controls around purchase orders, financial governance, and compliance procedures. Lead the implementation of new processes, systems, and service improvements. Utilise performance data, customer feedback, and trend analysis to identify and implement improvements. Take ownership of service failures and client escalations, conducting root cause analysis and implementing corrective actions. Stakeholder & Client Management Build strong working relationships with internal stakeholders and operational teams. Act as a key point of contact for service delivery matters. Support customer service reviews, audits, operational meetings, and performance reviews. Ensure operational delivery aligns with customer expectations and contractual requirements. Communicate effectively across all levels of the business to drive collaboration and performance. Out-of-Hours Service Management Manage relationships with external Out-of-Hours service providers. Monitor performance against agreed standards and service requirements. Implement improvement plans where performance falls below expectations. Reporting & Performance Management Produce and present operational performance reports. Monitor key customer service metrics, staffing levels, risks, and improvement activities. Escalate significant operational issues and service risks when required. Use management information to drive informed decision-making and service enhancement. About You To succeed in this role, you will have: Proven experience managing Helpdesk, Service Desk, Customer Service, or Operational Support teams within a Facilities Management environment. Strong leadership and people management skills with experience developing Team Leaders and operational teams. A customer-focused approach with a passion for delivering service excellence. Excellent communication and stakeholder management skills. Strong analytical and problem-solving abilities, supported by a data-driven approach to decision-making. Experience managing KPIs, SLAs, performance metrics, and operational targets. The ability to manage multiple priorities within a fast-paced environment. Experience implementing process improvements and driving operational efficiency. Confidence leading teams through change and continuous improvement initiatives. What We're Looking For The ideal candidate will demonstrate: Strong ownership and accountability for results. High levels of professionalism and integrity. A proactive, solutions-focused mindset. The ability to motivate and inspire teams. Excellent collaboration and relationship-building skills. A commitment to continuous improvement and customer satisfaction. What's on Offer Competitive salary and benefits package Career progression and leadership development opportunities Supportive and collaborative working environment Opportunity to influence business performance and operational strategy Exposure to large-scale Facilities Management operations A role where you can make a genuine impact on service delivery and customer experience If you are an experienced Helpdesk leader looking for your next challenge, this is an excellent opportunity to join a growing organisation where your leadership, operational expertise, and passion for customer service will be highly valued. RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Aug 08, 2026
Full time
We are looking for an experienced Helpdesk Manager to lead and develop a busy customer support function within a fast-paced Facilities Management environment. This is an excellent opportunity for a motivated leader who thrives on delivering exceptional service, driving operational excellence, and developing high-performing teams. You will be responsible for overseeing Helpdesk operations, ensuring customer enquiries, service requests, and escalations are managed efficiently while maintaining compliance with service level agreements, contractual obligations, and business processes. As Helpdesk Manager, you will lead a team of Team Leaders, providing guidance, coaching, and support to ensure both operational performance and customer satisfaction remain at the highest standards. You will also play a key role in driving continuous improvement, implementing new processes, and enhancing service delivery across the business. Key Responsibilities Leadership & Team Development Lead, motivate, and develop a team of Team Leaders and their Helpdesk teams. Create a culture focused on customer service excellence, performance, accountability, and continuous improvement. Conduct regular performance reviews, one-to-ones, and coaching sessions. Support succession planning and identify development opportunities across the team. Promote employee engagement, wellbeing, and professional growth. Develop leadership capability through mentoring, training, and structured development plans. Operational Management Oversee the daily delivery of Helpdesk services, ensuring customer enquiries, incidents, requests, and escalations are handled effectively. Ensure service levels, KPIs, and contractual commitments are consistently achieved. Monitor productivity, quality, customer satisfaction, and team performance. Manage workforce planning and resource allocation to ensure adequate coverage at all times. Support recruitment activities and manage staffing requirements within budget. Drive operational efficiency while maintaining a high standard of customer service. Continuous Improvement & Governance Ensure operational procedures, policies, and processes are consistently followed. Review existing processes and identify opportunities to improve efficiency and service delivery. Monitor call quality, work order accuracy, job allocation performance, and system data integrity. Maintain robust controls around purchase orders, financial governance, and compliance procedures. Lead the implementation of new processes, systems, and service improvements. Utilise performance data, customer feedback, and trend analysis to identify and implement improvements. Take ownership of service failures and client escalations, conducting root cause analysis and implementing corrective actions. Stakeholder & Client Management Build strong working relationships with internal stakeholders and operational teams. Act as a key point of contact for service delivery matters. Support customer service reviews, audits, operational meetings, and performance reviews. Ensure operational delivery aligns with customer expectations and contractual requirements. Communicate effectively across all levels of the business to drive collaboration and performance. Out-of-Hours Service Management Manage relationships with external Out-of-Hours service providers. Monitor performance against agreed standards and service requirements. Implement improvement plans where performance falls below expectations. Reporting & Performance Management Produce and present operational performance reports. Monitor key customer service metrics, staffing levels, risks, and improvement activities. Escalate significant operational issues and service risks when required. Use management information to drive informed decision-making and service enhancement. About You To succeed in this role, you will have: Proven experience managing Helpdesk, Service Desk, Customer Service, or Operational Support teams within a Facilities Management environment. Strong leadership and people management skills with experience developing Team Leaders and operational teams. A customer-focused approach with a passion for delivering service excellence. Excellent communication and stakeholder management skills. Strong analytical and problem-solving abilities, supported by a data-driven approach to decision-making. Experience managing KPIs, SLAs, performance metrics, and operational targets. The ability to manage multiple priorities within a fast-paced environment. Experience implementing process improvements and driving operational efficiency. Confidence leading teams through change and continuous improvement initiatives. What We're Looking For The ideal candidate will demonstrate: Strong ownership and accountability for results. High levels of professionalism and integrity. A proactive, solutions-focused mindset. The ability to motivate and inspire teams. Excellent collaboration and relationship-building skills. A commitment to continuous improvement and customer satisfaction. What's on Offer Competitive salary and benefits package Career progression and leadership development opportunities Supportive and collaborative working environment Opportunity to influence business performance and operational strategy Exposure to large-scale Facilities Management operations A role where you can make a genuine impact on service delivery and customer experience If you are an experienced Helpdesk leader looking for your next challenge, this is an excellent opportunity to join a growing organisation where your leadership, operational expertise, and passion for customer service will be highly valued. RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Candidate Opportunity Brief Position: Principal Consultant Reporting to: Head of Business Overview: The Principal Consultant is a pinnacle role within the recruitment consulting profession and the trusted hand to the head of the business unit. They are experienced and informed leaders that operate at the sharp end of all consulting 360 activities. High leadership, low management responsibilities allow time, freedom and autonomy to deliver exceptional customer (Client & Candidate) management, client development, customer experience and manage all aspects of the vacancy lifecycle management. For some, the Principal Consultant role is a career anchor they are in it the long-term and focus on mastery because they enjoy billing, high commission and exciting activities that accompany the role without being held back or restricted by people management. For others, once mastery is achieved it is a springboard into management roles, proving they can combine top performance and leadership with team contribution. The Opportunity: Deputising for the Head of Business or Business Manager, a Principal Consultant benefits from perfecting / mastering all aspects of what it takes to be a high performing recruitment consultant (and all the trust, freedom, accolades and financial reward that comes with it). They are afforded the opportunity to develop advanced leadership skills and exposure to business management /operations activities that would path the way / stepping stone to one of several career directions within the group (depending on their strengths, aspirations and how that aligns to the wider business strategic goals). As an expert within their field in all aspects of recruitment consulting, Principal Consultants are masters of their craft and held in high regard by their peers. They are an example to which other recruiters aspire to. About Ford & Stanley Group Ford & Stanley Talent Services Group comprises specialist teams covering talent acquisition from Shopfloor to Boardroom, and wider Talent Solutions comprising Integrated services supporting the employment lifecycle, Leadership Development, Performance Coaching & Mental Fitness Support amongst other talent-related services. The Ford & Stanley client base comprises over 150 employers from start-up & SME through to large corporate organisations across 6 specialist sectors spanning the UK, Europe and North Americas. A significant proportion of our turnover is carried out within the rail sector where the company is recognised as a key player. Group growth will be realised by growing the company s sphere of influence in fledgling sectors, whilst increasing market share within the rail sector which still has significant growth headroom. With Head Offices based in Pride Park, Derby, Ford & Stanley is privately owned, has c.60 employees, £25million turnover, has averaged 18% annual growth since inception, and to date been awarded 6 major multi-year contracted recruitment partnership agreements with UK and international organisations. Team loyalty is consistently high with the current average length at recruiter level being 3.2 years, within support functions is 3.1 years, 6.5 years at middle management level and 13.3 years at director level. Our team culture is inclusive and highly supportive, and our mission of creating 10 million Better Workdays is very much central to how the business operates. We are environmentally active and run our own conservation meadow as part of this. For a deeper insight into our culture, mission and values please visit our Join us page. You may also want to see some of the great work our teams have been doing for the environment here. The Role: The Principal Consultant sits between a Managing Consultant and Business Manager - a role that blends top-level billing expertise with elements of mentorship, strategy, and business development through client development and new sales activity. A Principal Consultant is expected to be a top biller, client advisor and role model, with the credibility to influence both clients and colleagues, often shaping the companies growth direction while maintaining strong individual results. High-Level Billing & Quality Delivery Consistently generate strong personal revenue and financial contribution Manage senior or complex client relationships Deliver low volume, high-value search assignments Uphold the exceptional key performance indicators such as shortlist coverage, CV to Interview, worked to offer and worked to filled ratios Client Development & Strategy Act as a trusted advisor to clients, going beyond filling jobs to talent advisory Win new business and grow key accounts through consultative selling. Identify opportunities in the market and position the company as a thought leader within its specialist sector Instead of simply filling roles, you are building client partnerships that generate repeat business, increase exclusivity and position you and the company as a strategic partner, not a just supplier Deputising for Head of / Business Manager in event of client or candidate misunderstandings, disagreements or anticipated risks. Mentorship & Team Contribution Mentor junior and mid-level consultants (without necessarily holding formal management responsibility) Share market knowledge, techniques, and best practice Set the bar for quality, process and professionalism within the team Thought Leadership & Market Expertise Be seen as an expert in a specific sector or discipline Lead Generation & Market Intel Follow Up Review, triage and action leads provided by the research teams Proactively initiate and nurture leads / spot opportunities and follow up such as: Candidates leaving post / back fill opportunities Market Intelligence / News articles Live advertised vacancies Where else candidates are interviewing Existing network intel Sales & Business Development Aspects and not the core of the role are that of undertaking warm new business development activities that include: Securing referrals from existing contacts, clients and candidates for new business opportunities Relationship and solution based sales not transactional Converting candidate relationships into new client relationships Completing smart and proactive candidate marketing activities using identified most placeable candidates Represent the business at hosted and industry networking events / socials Following up and conversion of leads in a warm and professional (non-cold sales) manner Strategic Account Management Deepening relationships with existing clients (not just HR, but hiring managers, project directors, executives). Scheduling regular review meetings to assess performance and uncover upcoming hiring needs. Identifying opportunities and act to expand into other departments or functions. Relationship Building Outside of Active Hiring Regular check-ins even when there are no live vacancies Inviting clients to networking events, industry conferences, or social functions Building trust so that when hiring needs arise, the consultant is the first call Team/Leadership Contribution Coaching junior consultants on how to approach client development Leading by example in opening doors and winning new business Input to the strategic group client list and long-term growth accounts Delivery & Process - Undertake all aspects of the vacancy lifecycle to an exemplary standard. Headline milestones of each search onboarded to include but not limited to: Pre-Market Research & Salary Benchmarking Situational Discovery (Role scoping meeting with hiring manager) Assignment brief & Timescales for delivery plan communicated back to the client Candidate Opportunity Brief Build Advert Draft + Social Media Campaign Design Longlisting activities Targeted Headhunting Campaign LinkedIn Project Search & InMail Design Immediate Network Approach / Known Candidates Shortlisting & First Engagement/Approach to candidates (Opportunity Pitch) Mid-Search Update & Provision of Market Intelligence to client hiring manager Full Candidate Discoveries of all shortlisted candidates Profile/CV write up with notes and recommendations as to suitability aligned to brief Shortlist Presentation (min. 5 options) to client with recommendations to interview all Interviews Organised + Interview preparation call with candidates Final Stage Interview confirmations + Pre Close & Sounding Board Positioning Offer of employment presented to candidate + SoundingBoard Offer management, negotiations and secure acceptance HR Starter Pack provided to client to generate contract & offer letter Post Resignation Debrief & Start Date Confirmed Mid notice check in / mid notice coffee booked for candidate & client First day client check in & candidate good luck text Winning Shortlists Responsible of ensuring every search is completed using ALL Tools at their disposal to produce a winning shortlist and a 100% CV to interview ratio. Tracker Search & Longlist Job Board Search & Longlist Internal referrals Advert Response LinkedIn Recruiter . click apply for full job details
Aug 08, 2026
Full time
Candidate Opportunity Brief Position: Principal Consultant Reporting to: Head of Business Overview: The Principal Consultant is a pinnacle role within the recruitment consulting profession and the trusted hand to the head of the business unit. They are experienced and informed leaders that operate at the sharp end of all consulting 360 activities. High leadership, low management responsibilities allow time, freedom and autonomy to deliver exceptional customer (Client & Candidate) management, client development, customer experience and manage all aspects of the vacancy lifecycle management. For some, the Principal Consultant role is a career anchor they are in it the long-term and focus on mastery because they enjoy billing, high commission and exciting activities that accompany the role without being held back or restricted by people management. For others, once mastery is achieved it is a springboard into management roles, proving they can combine top performance and leadership with team contribution. The Opportunity: Deputising for the Head of Business or Business Manager, a Principal Consultant benefits from perfecting / mastering all aspects of what it takes to be a high performing recruitment consultant (and all the trust, freedom, accolades and financial reward that comes with it). They are afforded the opportunity to develop advanced leadership skills and exposure to business management /operations activities that would path the way / stepping stone to one of several career directions within the group (depending on their strengths, aspirations and how that aligns to the wider business strategic goals). As an expert within their field in all aspects of recruitment consulting, Principal Consultants are masters of their craft and held in high regard by their peers. They are an example to which other recruiters aspire to. About Ford & Stanley Group Ford & Stanley Talent Services Group comprises specialist teams covering talent acquisition from Shopfloor to Boardroom, and wider Talent Solutions comprising Integrated services supporting the employment lifecycle, Leadership Development, Performance Coaching & Mental Fitness Support amongst other talent-related services. The Ford & Stanley client base comprises over 150 employers from start-up & SME through to large corporate organisations across 6 specialist sectors spanning the UK, Europe and North Americas. A significant proportion of our turnover is carried out within the rail sector where the company is recognised as a key player. Group growth will be realised by growing the company s sphere of influence in fledgling sectors, whilst increasing market share within the rail sector which still has significant growth headroom. With Head Offices based in Pride Park, Derby, Ford & Stanley is privately owned, has c.60 employees, £25million turnover, has averaged 18% annual growth since inception, and to date been awarded 6 major multi-year contracted recruitment partnership agreements with UK and international organisations. Team loyalty is consistently high with the current average length at recruiter level being 3.2 years, within support functions is 3.1 years, 6.5 years at middle management level and 13.3 years at director level. Our team culture is inclusive and highly supportive, and our mission of creating 10 million Better Workdays is very much central to how the business operates. We are environmentally active and run our own conservation meadow as part of this. For a deeper insight into our culture, mission and values please visit our Join us page. You may also want to see some of the great work our teams have been doing for the environment here. The Role: The Principal Consultant sits between a Managing Consultant and Business Manager - a role that blends top-level billing expertise with elements of mentorship, strategy, and business development through client development and new sales activity. A Principal Consultant is expected to be a top biller, client advisor and role model, with the credibility to influence both clients and colleagues, often shaping the companies growth direction while maintaining strong individual results. High-Level Billing & Quality Delivery Consistently generate strong personal revenue and financial contribution Manage senior or complex client relationships Deliver low volume, high-value search assignments Uphold the exceptional key performance indicators such as shortlist coverage, CV to Interview, worked to offer and worked to filled ratios Client Development & Strategy Act as a trusted advisor to clients, going beyond filling jobs to talent advisory Win new business and grow key accounts through consultative selling. Identify opportunities in the market and position the company as a thought leader within its specialist sector Instead of simply filling roles, you are building client partnerships that generate repeat business, increase exclusivity and position you and the company as a strategic partner, not a just supplier Deputising for Head of / Business Manager in event of client or candidate misunderstandings, disagreements or anticipated risks. Mentorship & Team Contribution Mentor junior and mid-level consultants (without necessarily holding formal management responsibility) Share market knowledge, techniques, and best practice Set the bar for quality, process and professionalism within the team Thought Leadership & Market Expertise Be seen as an expert in a specific sector or discipline Lead Generation & Market Intel Follow Up Review, triage and action leads provided by the research teams Proactively initiate and nurture leads / spot opportunities and follow up such as: Candidates leaving post / back fill opportunities Market Intelligence / News articles Live advertised vacancies Where else candidates are interviewing Existing network intel Sales & Business Development Aspects and not the core of the role are that of undertaking warm new business development activities that include: Securing referrals from existing contacts, clients and candidates for new business opportunities Relationship and solution based sales not transactional Converting candidate relationships into new client relationships Completing smart and proactive candidate marketing activities using identified most placeable candidates Represent the business at hosted and industry networking events / socials Following up and conversion of leads in a warm and professional (non-cold sales) manner Strategic Account Management Deepening relationships with existing clients (not just HR, but hiring managers, project directors, executives). Scheduling regular review meetings to assess performance and uncover upcoming hiring needs. Identifying opportunities and act to expand into other departments or functions. Relationship Building Outside of Active Hiring Regular check-ins even when there are no live vacancies Inviting clients to networking events, industry conferences, or social functions Building trust so that when hiring needs arise, the consultant is the first call Team/Leadership Contribution Coaching junior consultants on how to approach client development Leading by example in opening doors and winning new business Input to the strategic group client list and long-term growth accounts Delivery & Process - Undertake all aspects of the vacancy lifecycle to an exemplary standard. Headline milestones of each search onboarded to include but not limited to: Pre-Market Research & Salary Benchmarking Situational Discovery (Role scoping meeting with hiring manager) Assignment brief & Timescales for delivery plan communicated back to the client Candidate Opportunity Brief Build Advert Draft + Social Media Campaign Design Longlisting activities Targeted Headhunting Campaign LinkedIn Project Search & InMail Design Immediate Network Approach / Known Candidates Shortlisting & First Engagement/Approach to candidates (Opportunity Pitch) Mid-Search Update & Provision of Market Intelligence to client hiring manager Full Candidate Discoveries of all shortlisted candidates Profile/CV write up with notes and recommendations as to suitability aligned to brief Shortlist Presentation (min. 5 options) to client with recommendations to interview all Interviews Organised + Interview preparation call with candidates Final Stage Interview confirmations + Pre Close & Sounding Board Positioning Offer of employment presented to candidate + SoundingBoard Offer management, negotiations and secure acceptance HR Starter Pack provided to client to generate contract & offer letter Post Resignation Debrief & Start Date Confirmed Mid notice check in / mid notice coffee booked for candidate & client First day client check in & candidate good luck text Winning Shortlists Responsible of ensuring every search is completed using ALL Tools at their disposal to produce a winning shortlist and a 100% CV to interview ratio. Tracker Search & Longlist Job Board Search & Longlist Internal referrals Advert Response LinkedIn Recruiter . click apply for full job details
GBR Recruitment are delighted to be working exclusively with a Lincolnshire based defence company recruiting for an experienced Commercial Lead with Defence / MOD sector experience (products / services into) to lead all commercial activities, putting together the commercial strategy & rolling it out operationally, in turn driving efficiencies & increasing business growth. You will play a lead role in all MOD / defence tender bids up to £100M, as well as overseeing procurement, pricing agreements, costings, customer / supplier contractual terms negotiations & more, ensuring this commercial defence business remains financially strong & that any commercial risks are mitigated. In this key commercial executive level role, you will have strong knowledge of MOD / Defence Frameworks, plus security classifications ITAR / Export Controls, DEFCONS, DEFSTANs & ISO compliance standards. This role would suit someone with a defence / MOD background, who has worked as or is working as a Head of Commercial, Commercial Manager, Commercial Operations Manager, Commercial & Contracts Lead, Commercial Account Manager, Business Manager or similar with comparable day to day duties. Duties: Re-engineer, implement and execute the commercial strategy to drive substantial business growth, across both defence software & hardware service lines. Responsible for the full life-cycle of contract management, including drafting, negotiation, execution, monitoring, and renewal of defence contracts. Lead / steer all commercial business proposals, MOD tenders & MOD bids of various complexities & varying monetary values Produce accurate commercially viable pricing models for software products, licensing structures, support packages & hardware maintenance servicing agreements. Analyse commercial performance metrics / MI / KPI's, profitability levels, & overall cost management. Main commercial point of contact for key defence / MOD / government customers, business partners & key suppliers. Deliver the right commercial strategy operationally by working closely with the wider operation including software engineering, hardware maintenance, operations & programme management teams to ensure the business is in a strong position commercially and working to a strategy that is deliverable / profitable. Build & grow strong relationships with defence-sector clients, ensuring clarity on all deliverables, achievable service levels (SLA's) & contractual expectations. Ensure all contracts meet regulatory, legal & financial requirements, including MOD/defence procurement frameworks where applicable. Manage contract change notices, variations & performance measures. Monitor commercial performance metrics, profitability & cost management. Produce & deliver weekly & monthly reports to share with the SMT / MD. Mitigate any commercial & contractual risks. Ensure Compliance with applicable regulations, including security classifications, ITAR/Export Controls, DEFCONS, DEFSTANs, relevant ISO standards & any other areas of compliance as necessary, ensuring the maintenance of commercial documentation, audit records & contract frameworks. Coach, mentor & develop the Commercial Officer who reports into you Attributes: Minimum CIPS Level 5 preferred Used to supplying services / products into government & defence industry customers. Knowledge of security classifications, ITAR/Export Controls, DEFCONS, DEFSTANs, plus relevant ISO standards. Used to working on & heading up high value business tenders £M's Used to having full control of all commercials Used to leading others, as this has one direct report MOD / defence background, ideally with some knowledge of electronic warfare (EW), radar technology & other next generation defence measures The client is looking at a commission / bonus scheme for this role, so that could come in as an additional employee benefit in the coming months / year. Interviews for this role are to take place immediately. This role is commutable from Lincoln, Newark, Grantham, Gainsborough, Sleaford, Spalding, Boston, Nottingham, Rotherham, Sheffield, Doncaster, Scunthorpe, Grimsby & Hull. Plus the client is open to those seeking to relocate to one of these listed areas. There may be some flexibility in terms of the odd day working remotely from home. Apply today!
Aug 08, 2026
Full time
GBR Recruitment are delighted to be working exclusively with a Lincolnshire based defence company recruiting for an experienced Commercial Lead with Defence / MOD sector experience (products / services into) to lead all commercial activities, putting together the commercial strategy & rolling it out operationally, in turn driving efficiencies & increasing business growth. You will play a lead role in all MOD / defence tender bids up to £100M, as well as overseeing procurement, pricing agreements, costings, customer / supplier contractual terms negotiations & more, ensuring this commercial defence business remains financially strong & that any commercial risks are mitigated. In this key commercial executive level role, you will have strong knowledge of MOD / Defence Frameworks, plus security classifications ITAR / Export Controls, DEFCONS, DEFSTANs & ISO compliance standards. This role would suit someone with a defence / MOD background, who has worked as or is working as a Head of Commercial, Commercial Manager, Commercial Operations Manager, Commercial & Contracts Lead, Commercial Account Manager, Business Manager or similar with comparable day to day duties. Duties: Re-engineer, implement and execute the commercial strategy to drive substantial business growth, across both defence software & hardware service lines. Responsible for the full life-cycle of contract management, including drafting, negotiation, execution, monitoring, and renewal of defence contracts. Lead / steer all commercial business proposals, MOD tenders & MOD bids of various complexities & varying monetary values Produce accurate commercially viable pricing models for software products, licensing structures, support packages & hardware maintenance servicing agreements. Analyse commercial performance metrics / MI / KPI's, profitability levels, & overall cost management. Main commercial point of contact for key defence / MOD / government customers, business partners & key suppliers. Deliver the right commercial strategy operationally by working closely with the wider operation including software engineering, hardware maintenance, operations & programme management teams to ensure the business is in a strong position commercially and working to a strategy that is deliverable / profitable. Build & grow strong relationships with defence-sector clients, ensuring clarity on all deliverables, achievable service levels (SLA's) & contractual expectations. Ensure all contracts meet regulatory, legal & financial requirements, including MOD/defence procurement frameworks where applicable. Manage contract change notices, variations & performance measures. Monitor commercial performance metrics, profitability & cost management. Produce & deliver weekly & monthly reports to share with the SMT / MD. Mitigate any commercial & contractual risks. Ensure Compliance with applicable regulations, including security classifications, ITAR/Export Controls, DEFCONS, DEFSTANs, relevant ISO standards & any other areas of compliance as necessary, ensuring the maintenance of commercial documentation, audit records & contract frameworks. Coach, mentor & develop the Commercial Officer who reports into you Attributes: Minimum CIPS Level 5 preferred Used to supplying services / products into government & defence industry customers. Knowledge of security classifications, ITAR/Export Controls, DEFCONS, DEFSTANs, plus relevant ISO standards. Used to working on & heading up high value business tenders £M's Used to having full control of all commercials Used to leading others, as this has one direct report MOD / defence background, ideally with some knowledge of electronic warfare (EW), radar technology & other next generation defence measures The client is looking at a commission / bonus scheme for this role, so that could come in as an additional employee benefit in the coming months / year. Interviews for this role are to take place immediately. This role is commutable from Lincoln, Newark, Grantham, Gainsborough, Sleaford, Spalding, Boston, Nottingham, Rotherham, Sheffield, Doncaster, Scunthorpe, Grimsby & Hull. Plus the client is open to those seeking to relocate to one of these listed areas. There may be some flexibility in terms of the odd day working remotely from home. Apply today!
GBR Recruitment are delighted to be working exclusively with a Lincolnshire based defence company recruiting for an experienced Commercial Lead with Defence / MOD sector experience (products / services into) to lead all commercial activities, putting together the commercial strategy & rolling it out operationally, in turn driving efficiencies & increasing business growth. You will play a lead role in all MOD / defence tender bids up to £100M, as well as overseeing procurement, pricing agreements, costings, customer / supplier contractual terms negotiations & more, ensuring this commercial defence business remains financially strong & that any commercial risks are mitigated. In this key commercial executive level role, you will have strong knowledge of MOD / Defence Frameworks, plus security classifications ITAR / Export Controls, DEFCONS, DEFSTANs & ISO compliance standards. This role would suit someone with a defence / MOD background, who has worked as or is working as a Head of Commercial, Commercial Manager, Commercial Operations Manager, Commercial & Contracts Lead, Commercial Account Manager, Business Manager or similar with comparable day to day duties. Duties: Re-engineer, implement and execute the commercial strategy to drive substantial business growth, across both defence software & hardware service lines. Responsible for the full life-cycle of contract management, including drafting, negotiation, execution, monitoring, and renewal of defence contracts. Lead / steer all commercial business proposals, MOD tenders & MOD bids of various complexities & varying monetary values Produce accurate commercially viable pricing models for software products, licensing structures, support packages & hardware maintenance servicing agreements. Analyse commercial performance metrics / MI / KPI's, profitability levels, & overall cost management. Main commercial point of contact for key defence / MOD / government customers, business partners & key suppliers. Deliver the right commercial strategy operationally by working closely with the wider operation including software engineering, hardware maintenance, operations & programme management teams to ensure the business is in a strong position commercially and working to a strategy that is deliverable / profitable. Build & grow strong relationships with defence-sector clients, ensuring clarity on all deliverables, achievable service levels (SLA's) & contractual expectations. Ensure all contracts meet regulatory, legal & financial requirements, including MOD/defence procurement frameworks where applicable. Manage contract change notices, variations & performance measures. Monitor commercial performance metrics, profitability & cost management. Produce & deliver weekly & monthly reports to share with the SMT / MD. Mitigate any commercial & contractual risks. Ensure Compliance with applicable regulations, including security classifications, ITAR/Export Controls, DEFCONS, DEFSTANs, relevant ISO standards & any other areas of compliance as necessary, ensuring the maintenance of commercial documentation, audit records & contract frameworks. Coach, mentor & develop the Commercial Officer who reports into you Attributes: Minimum CIPS Level 5 preferred Used to supplying services / products into government & defence industry customers. Knowledge of security classifications, ITAR/Export Controls, DEFCONS, DEFSTANs, plus relevant ISO standards. Used to working on & heading up high value business tenders £M's Used to having full control of all commercials Used to leading others, as this has one direct report MOD / defence background, ideally with some knowledge of electronic warfare (EW), radar technology & other next generation defence measures The client is looking at a commission / bonus scheme for this role, so that could come in as an additional employee benefit in the coming months / year. Interviews for this role are to take place immediately. This role is commutable from Lincoln, Newark, Grantham, Gainsborough, Sleaford, Spalding, Boston, Nottingham, Rotherham, Sheffield, Doncaster, Scunthorpe, Grimsby & Hull. Plus the client is open to those seeking to relocate to one of these listed areas. There may be some flexibility in terms of the odd day working remotely from home. Apply today!
Aug 08, 2026
Full time
GBR Recruitment are delighted to be working exclusively with a Lincolnshire based defence company recruiting for an experienced Commercial Lead with Defence / MOD sector experience (products / services into) to lead all commercial activities, putting together the commercial strategy & rolling it out operationally, in turn driving efficiencies & increasing business growth. You will play a lead role in all MOD / defence tender bids up to £100M, as well as overseeing procurement, pricing agreements, costings, customer / supplier contractual terms negotiations & more, ensuring this commercial defence business remains financially strong & that any commercial risks are mitigated. In this key commercial executive level role, you will have strong knowledge of MOD / Defence Frameworks, plus security classifications ITAR / Export Controls, DEFCONS, DEFSTANs & ISO compliance standards. This role would suit someone with a defence / MOD background, who has worked as or is working as a Head of Commercial, Commercial Manager, Commercial Operations Manager, Commercial & Contracts Lead, Commercial Account Manager, Business Manager or similar with comparable day to day duties. Duties: Re-engineer, implement and execute the commercial strategy to drive substantial business growth, across both defence software & hardware service lines. Responsible for the full life-cycle of contract management, including drafting, negotiation, execution, monitoring, and renewal of defence contracts. Lead / steer all commercial business proposals, MOD tenders & MOD bids of various complexities & varying monetary values Produce accurate commercially viable pricing models for software products, licensing structures, support packages & hardware maintenance servicing agreements. Analyse commercial performance metrics / MI / KPI's, profitability levels, & overall cost management. Main commercial point of contact for key defence / MOD / government customers, business partners & key suppliers. Deliver the right commercial strategy operationally by working closely with the wider operation including software engineering, hardware maintenance, operations & programme management teams to ensure the business is in a strong position commercially and working to a strategy that is deliverable / profitable. Build & grow strong relationships with defence-sector clients, ensuring clarity on all deliverables, achievable service levels (SLA's) & contractual expectations. Ensure all contracts meet regulatory, legal & financial requirements, including MOD/defence procurement frameworks where applicable. Manage contract change notices, variations & performance measures. Monitor commercial performance metrics, profitability & cost management. Produce & deliver weekly & monthly reports to share with the SMT / MD. Mitigate any commercial & contractual risks. Ensure Compliance with applicable regulations, including security classifications, ITAR/Export Controls, DEFCONS, DEFSTANs, relevant ISO standards & any other areas of compliance as necessary, ensuring the maintenance of commercial documentation, audit records & contract frameworks. Coach, mentor & develop the Commercial Officer who reports into you Attributes: Minimum CIPS Level 5 preferred Used to supplying services / products into government & defence industry customers. Knowledge of security classifications, ITAR/Export Controls, DEFCONS, DEFSTANs, plus relevant ISO standards. Used to working on & heading up high value business tenders £M's Used to having full control of all commercials Used to leading others, as this has one direct report MOD / defence background, ideally with some knowledge of electronic warfare (EW), radar technology & other next generation defence measures The client is looking at a commission / bonus scheme for this role, so that could come in as an additional employee benefit in the coming months / year. Interviews for this role are to take place immediately. This role is commutable from Lincoln, Newark, Grantham, Gainsborough, Sleaford, Spalding, Boston, Nottingham, Rotherham, Sheffield, Doncaster, Scunthorpe, Grimsby & Hull. Plus the client is open to those seeking to relocate to one of these listed areas. There may be some flexibility in terms of the odd day working remotely from home. Apply today!
Project Accountant Location: London, Hybrid - Remote working 2-3 days per week. Contract: Fixed-Term/Contract Opportunity Salary: 45,000 - 48,000 per annum dependent on experience. Inside IR35 The Role An exciting opportunity has arisen for a Project Accountant to join a high-profile rail infrastructure and manufacturing programme focused on the delivery of 94 new underground trains as part of a major upgrade initiative. This is your chance to play a key role in a project that is helping transform public transport infrastructure. Working within a collaborative finance and commercial team, you'll support the day-to-day financial operations of a complex, large-scale programme while gaining exposure to project finance, forecasting, reporting, and continuous improvement initiatives. What You'll Be Doing As a Project Accountant, you'll be responsible for supporting financial performance, reporting, and control activities across the programme. Key duties will include: Month-End Activities Deliver accurate and timely month-end close processes Post journals and financial transactions within SAP Produce financial reports, including orders-on-hand and management reporting packs Analyse financial statements and month-end results Support financial reviews and variance analysis Project Financial Management Assist with forecasting and budgeting activities Track project costs, commitments, and financial performance Participate in project review meetings and provide financial insights Support managers and stakeholders with decision-making data Contribute to process improvement initiatives and new ways of working Purchase Order & Cost Control Monitor and manage purchase orders to ensure spending is accurately recorded Track project commitments and expenditure Support balance sheet reconciliations and compliance requirements Help maintain strong financial governance across the project Full training will be provided on internal systems and processes. What We're Looking For Essential Degree in Finance, Accounting, or a related discipline Approximately 2-5 years' finance/accounting experience Part-qualified accountant (or actively studying towards a professional qualification) Experience with financial accounting and month-end close processes Knowledge of SAP Financial reporting and analysis experience Advanced Excel skills and the ability to work with large data sets Strong communication skills and confidence working in a fast-paced environment Proactive, self-motivated approach with a willingness to take initiative Desirable Experience using Power BI Previous project accounting or project finance exposure Experience working within engineering, manufacturing, infrastructure, or large-scale project environments Why Apply? Work on a nationally significant infrastructure programme Gain valuable project accounting experience within a complex environment Join a supportive and collaborative finance team Exposure to senior stakeholders and commercial teams Opportunity to influence process improvements and business performance Excellent chance to develop both technical and commercial finance skills If you're a motivated finance professional looking to take the next step in your project accounting career and want to contribute to a major transport transformation programme, we'd love to hear from you. Rullion supports applications from a diverse talent pool. We welcome the opportunity to discuss flexibility requirements. If you require any reasonable adjustments to be made to enable you to participate in the recruitment process, please contact us on (phone number removed) RBoniface Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands, to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates. Rullion is a forward-thinking recruitment company that specialises in providing a wide range of talent consultancy services to a diverse client base; from small start-ups to large household names. Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands, to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates. Rullion is a forward-thinking recruitment company that specialises in providing a wide range of talent consultancy services to a diverse client base; from small start-ups to large household names. INDTR-PW Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Aug 08, 2026
Contractor
Project Accountant Location: London, Hybrid - Remote working 2-3 days per week. Contract: Fixed-Term/Contract Opportunity Salary: 45,000 - 48,000 per annum dependent on experience. Inside IR35 The Role An exciting opportunity has arisen for a Project Accountant to join a high-profile rail infrastructure and manufacturing programme focused on the delivery of 94 new underground trains as part of a major upgrade initiative. This is your chance to play a key role in a project that is helping transform public transport infrastructure. Working within a collaborative finance and commercial team, you'll support the day-to-day financial operations of a complex, large-scale programme while gaining exposure to project finance, forecasting, reporting, and continuous improvement initiatives. What You'll Be Doing As a Project Accountant, you'll be responsible for supporting financial performance, reporting, and control activities across the programme. Key duties will include: Month-End Activities Deliver accurate and timely month-end close processes Post journals and financial transactions within SAP Produce financial reports, including orders-on-hand and management reporting packs Analyse financial statements and month-end results Support financial reviews and variance analysis Project Financial Management Assist with forecasting and budgeting activities Track project costs, commitments, and financial performance Participate in project review meetings and provide financial insights Support managers and stakeholders with decision-making data Contribute to process improvement initiatives and new ways of working Purchase Order & Cost Control Monitor and manage purchase orders to ensure spending is accurately recorded Track project commitments and expenditure Support balance sheet reconciliations and compliance requirements Help maintain strong financial governance across the project Full training will be provided on internal systems and processes. What We're Looking For Essential Degree in Finance, Accounting, or a related discipline Approximately 2-5 years' finance/accounting experience Part-qualified accountant (or actively studying towards a professional qualification) Experience with financial accounting and month-end close processes Knowledge of SAP Financial reporting and analysis experience Advanced Excel skills and the ability to work with large data sets Strong communication skills and confidence working in a fast-paced environment Proactive, self-motivated approach with a willingness to take initiative Desirable Experience using Power BI Previous project accounting or project finance exposure Experience working within engineering, manufacturing, infrastructure, or large-scale project environments Why Apply? Work on a nationally significant infrastructure programme Gain valuable project accounting experience within a complex environment Join a supportive and collaborative finance team Exposure to senior stakeholders and commercial teams Opportunity to influence process improvements and business performance Excellent chance to develop both technical and commercial finance skills If you're a motivated finance professional looking to take the next step in your project accounting career and want to contribute to a major transport transformation programme, we'd love to hear from you. Rullion supports applications from a diverse talent pool. We welcome the opportunity to discuss flexibility requirements. If you require any reasonable adjustments to be made to enable you to participate in the recruitment process, please contact us on (phone number removed) RBoniface Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands, to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates. Rullion is a forward-thinking recruitment company that specialises in providing a wide range of talent consultancy services to a diverse client base; from small start-ups to large household names. Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands, to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates. Rullion is a forward-thinking recruitment company that specialises in providing a wide range of talent consultancy services to a diverse client base; from small start-ups to large household names. INDTR-PW Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Job Title: Derivatives Operations Analyst Duration: 6 months (Potential extension) Working Pattern: Full Time Location: London (Hybrid) About Us: Our client is a leading organisation in the finance industry, dedicated to providing exceptional investment management services. We are currently seeking a skilled Derivatives Operations Analyst to join their dynamic team. This role will primarily focus on managing derivatives operations on the Blackrock Aladdin OMS platform, working closely with front office portfolio managers and traders, as well as middle office providers. Key Responsibilities: Collaborate with front office teams to oversee derivative trading processes, ensuring accurate trade processing and reconciliation. Manage collateral requirements associated with various derivative instruments, including futures, swaps, swaptions, and equity options. Address operational issues related to derivatives, providing solutions that enhance efficiency and effectiveness. Engage directly with investment teams to facilitate smooth communication and workflow. Provide exceptional front office services, ensuring alignment with client expectations and organisational standards. Participate in the evaluation and implementation of new derivative investment types, supporting innovative strategies within the organisation. Qualifications: Bachelor's degree (B.S.) in Finance, Economics, or a related field is desirable. A Master's degree (M.S.) or CFA designation is preferred. Strong knowledge of debt and equity instruments, with hands-on experience in futures, swaps, swaptions, and equity options. Familiarity with the Blackrock Aladdin OMS platform is highly desirable. Proficient understanding of trade processing, reconciliation, OTC, stock lending, and collateral management. Excellent communication skills, with the ability to engage effectively with front office personnel and investment teams. Demonstrated experience in client services, showcasing a commitment to meeting client needs. What We Offer: Opportunity to work in a fast-paced, collaborative environment within a prestigious financial organisation. Exposure to innovative trading strategies and complex derivative products. Competitive compensation and potential for professional growth within the finance sector. Our client is an equal opportunity employer and values diversity in the workplace. We encourage all qualified candidates to apply, regardless of race, gender, age, sexual orientation, disability, or any other status. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Aug 08, 2026
Contractor
Job Title: Derivatives Operations Analyst Duration: 6 months (Potential extension) Working Pattern: Full Time Location: London (Hybrid) About Us: Our client is a leading organisation in the finance industry, dedicated to providing exceptional investment management services. We are currently seeking a skilled Derivatives Operations Analyst to join their dynamic team. This role will primarily focus on managing derivatives operations on the Blackrock Aladdin OMS platform, working closely with front office portfolio managers and traders, as well as middle office providers. Key Responsibilities: Collaborate with front office teams to oversee derivative trading processes, ensuring accurate trade processing and reconciliation. Manage collateral requirements associated with various derivative instruments, including futures, swaps, swaptions, and equity options. Address operational issues related to derivatives, providing solutions that enhance efficiency and effectiveness. Engage directly with investment teams to facilitate smooth communication and workflow. Provide exceptional front office services, ensuring alignment with client expectations and organisational standards. Participate in the evaluation and implementation of new derivative investment types, supporting innovative strategies within the organisation. Qualifications: Bachelor's degree (B.S.) in Finance, Economics, or a related field is desirable. A Master's degree (M.S.) or CFA designation is preferred. Strong knowledge of debt and equity instruments, with hands-on experience in futures, swaps, swaptions, and equity options. Familiarity with the Blackrock Aladdin OMS platform is highly desirable. Proficient understanding of trade processing, reconciliation, OTC, stock lending, and collateral management. Excellent communication skills, with the ability to engage effectively with front office personnel and investment teams. Demonstrated experience in client services, showcasing a commitment to meeting client needs. What We Offer: Opportunity to work in a fast-paced, collaborative environment within a prestigious financial organisation. Exposure to innovative trading strategies and complex derivative products. Competitive compensation and potential for professional growth within the finance sector. Our client is an equal opportunity employer and values diversity in the workplace. We encourage all qualified candidates to apply, regardless of race, gender, age, sexual orientation, disability, or any other status. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
We have an exceptional opportunity for a highly organised and commercially aware Operations Manager to join a leading, luxury travel organisation in Greater Manchester. The successful candidate will oversee the end-to-end coordination of luxury rail journeys and associated land arrangements and the role is central to ensuring every guest movement, supplier interaction, hotel booking, tour programme and operational detail is delivered seamlessly, accurately, and to the highest standard. They will act as the operational link between reservations, tour leaders, suppliers, hotels, transport providers, finance, and onboard teams, ensuring all pre-tour, live-tour, and post-tour requirements are managed with precision. This role would suit a proactive and detail-driven operations professional who thrives in a premium travel environment and enjoys bringing structure, accuracy, and calm control to complex itineraries. The ideal candidate will be confident working across multiple departments, comfortable dealing with high-value guest arrangements, and committed to delivering a seamless operational experience from planning through to post-tour reconciliation. This is an exciting opportunity to advance your career with a successful and rapidly growing luxury travel organisation. In return, our client offers a highly competitive salary, excellent benefits and the chance to be part of a dynamic and thriving team. If you're ready for your next challenge and have the skills, experience and passion we're looking for, we'd love to hear from you! Role of Operations Manager Luxury Rail & Tour Operations: Logistics and Tour Coordination: Voucher management: Prepare, issue, and manage all transfer and tour vouchers Programme confirmation: Reconfirm tour programmes, timings, guide arrangements, and transport logistics with local suppliers Hotel and rooming list coordination: Prepare and send accurate rooming lists to partner hotels within agreed deadlines Confirm room requirements, including pre-tour and post-tour nights Monitor hotel contracts, release dates, attrition deadlines, and cancellation terms Build strong supplier relationships and negotiate competitive rates, favourable terms, and service improvements where appropriate. Live operational support: Act as a key contact point for suppliers and internal teams, managing last-minute changes Pre-Tour Planning and Guest Documentation: Guest manifest management: Prepare and distribute accurate master passenger manifests Tour documentation: Coordinate the preparation, printing, and delivery of onboard packs, cabin allocations and guest itineraries Passport and compliance checks Financial and Administrative Oversight: Invoice management: Proactively obtain invoices from hotels, transport providers, guides, and local suppliers Billing accuracy: Check supplier invoices against confirmed guest numbers, issued vouchers, contracted rates, and services delivered Post-tour reconciliation: Work with the Finance team to complete post-tour reconciliations, resolve discrepancies, and close out trip accounts accurately Cost control: Maintain tour cost control procedures, update operational spreadsheets, monitor variances, and support budget discipline across each journey Skills required for the role: Strong experience in travel, tour operations, rail, hospitality, events, or complex logistics coordination. Excellent attention to detail, with the ability to manage multiple moving parts and competing deadlines. Confident supplier management and negotiation skills. Commercial awareness and experience supporting cost control, invoice checking, or budget reconciliation. Clear and professional communication skills, both written and verbal. Calm, solutions-focused approach when dealing with last-minute operational changes. High level of discretion and professionalism when handling guest information, VIP requirements, and sensitive travel details. If you re interested in learning more about this Operations Manager Luxury Rail & Tour Operations role, please apply online. Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs
Aug 08, 2026
Full time
We have an exceptional opportunity for a highly organised and commercially aware Operations Manager to join a leading, luxury travel organisation in Greater Manchester. The successful candidate will oversee the end-to-end coordination of luxury rail journeys and associated land arrangements and the role is central to ensuring every guest movement, supplier interaction, hotel booking, tour programme and operational detail is delivered seamlessly, accurately, and to the highest standard. They will act as the operational link between reservations, tour leaders, suppliers, hotels, transport providers, finance, and onboard teams, ensuring all pre-tour, live-tour, and post-tour requirements are managed with precision. This role would suit a proactive and detail-driven operations professional who thrives in a premium travel environment and enjoys bringing structure, accuracy, and calm control to complex itineraries. The ideal candidate will be confident working across multiple departments, comfortable dealing with high-value guest arrangements, and committed to delivering a seamless operational experience from planning through to post-tour reconciliation. This is an exciting opportunity to advance your career with a successful and rapidly growing luxury travel organisation. In return, our client offers a highly competitive salary, excellent benefits and the chance to be part of a dynamic and thriving team. If you're ready for your next challenge and have the skills, experience and passion we're looking for, we'd love to hear from you! Role of Operations Manager Luxury Rail & Tour Operations: Logistics and Tour Coordination: Voucher management: Prepare, issue, and manage all transfer and tour vouchers Programme confirmation: Reconfirm tour programmes, timings, guide arrangements, and transport logistics with local suppliers Hotel and rooming list coordination: Prepare and send accurate rooming lists to partner hotels within agreed deadlines Confirm room requirements, including pre-tour and post-tour nights Monitor hotel contracts, release dates, attrition deadlines, and cancellation terms Build strong supplier relationships and negotiate competitive rates, favourable terms, and service improvements where appropriate. Live operational support: Act as a key contact point for suppliers and internal teams, managing last-minute changes Pre-Tour Planning and Guest Documentation: Guest manifest management: Prepare and distribute accurate master passenger manifests Tour documentation: Coordinate the preparation, printing, and delivery of onboard packs, cabin allocations and guest itineraries Passport and compliance checks Financial and Administrative Oversight: Invoice management: Proactively obtain invoices from hotels, transport providers, guides, and local suppliers Billing accuracy: Check supplier invoices against confirmed guest numbers, issued vouchers, contracted rates, and services delivered Post-tour reconciliation: Work with the Finance team to complete post-tour reconciliations, resolve discrepancies, and close out trip accounts accurately Cost control: Maintain tour cost control procedures, update operational spreadsheets, monitor variances, and support budget discipline across each journey Skills required for the role: Strong experience in travel, tour operations, rail, hospitality, events, or complex logistics coordination. Excellent attention to detail, with the ability to manage multiple moving parts and competing deadlines. Confident supplier management and negotiation skills. Commercial awareness and experience supporting cost control, invoice checking, or budget reconciliation. Clear and professional communication skills, both written and verbal. Calm, solutions-focused approach when dealing with last-minute operational changes. High level of discretion and professionalism when handling guest information, VIP requirements, and sensitive travel details. If you re interested in learning more about this Operations Manager Luxury Rail & Tour Operations role, please apply online. Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs
Large Housing Association is looking for an Estate Operations Coordinator to deliver a first-class service to residents on a large multi-tenure estate in North London Responsibilities: Contributing to the management of a large multi-tenure estate. Supervising the onsite estate team and service providers to deliver against targets. Contribute to the creation of service charge budgets and financial planning and respond to queries around service charge billing and collection. Provide exceptional on-site management services and ensure timely, responsive support for customers. Complete all Fire Risk Assessment actions promptly, adhering to internal policies. Conduct regular and ad-hoc estate inspections to monitor standards and implement necessary improvements. Recommend enhancements for communal areas and estate services to the Estate Operations Manager. Improve resident satisfaction within budget; identify cost-saving opportunities. Foster strong relationships with contractors, ensuring compliance with contracts and SLAs while managing risks. Collaborate with the estate management team to address individual resident needs and gather feedback. Drive service improvement initiatives to enhance customer satisfaction. Ensure estate repairs are executed efficiently, collecting customer feedback and quality checks on completed works. This role will be hybrid working with 4 days on site in Colindale and Camden and the other WFH. Experience: Relevant experience in a similar customer-facing role. Excellent communication and interpersonal skills Experience in liaising and managing contractors Property management or Housing experience Computer skills (Word, Excel, Outlook) £20.88 ph PAYE or £27.61 ph Umbrella
Aug 08, 2026
Seasonal
Large Housing Association is looking for an Estate Operations Coordinator to deliver a first-class service to residents on a large multi-tenure estate in North London Responsibilities: Contributing to the management of a large multi-tenure estate. Supervising the onsite estate team and service providers to deliver against targets. Contribute to the creation of service charge budgets and financial planning and respond to queries around service charge billing and collection. Provide exceptional on-site management services and ensure timely, responsive support for customers. Complete all Fire Risk Assessment actions promptly, adhering to internal policies. Conduct regular and ad-hoc estate inspections to monitor standards and implement necessary improvements. Recommend enhancements for communal areas and estate services to the Estate Operations Manager. Improve resident satisfaction within budget; identify cost-saving opportunities. Foster strong relationships with contractors, ensuring compliance with contracts and SLAs while managing risks. Collaborate with the estate management team to address individual resident needs and gather feedback. Drive service improvement initiatives to enhance customer satisfaction. Ensure estate repairs are executed efficiently, collecting customer feedback and quality checks on completed works. This role will be hybrid working with 4 days on site in Colindale and Camden and the other WFH. Experience: Relevant experience in a similar customer-facing role. Excellent communication and interpersonal skills Experience in liaising and managing contractors Property management or Housing experience Computer skills (Word, Excel, Outlook) £20.88 ph PAYE or £27.61 ph Umbrella
Supply Chain Administrator Salary - 25,846.76 Permanent We're looking for a Supply Chain Administrator to join our team based in Liverpool. This is an excellent opportunity for an organised and proactive administrator to support the effective management of supplier accounts, purchase orders, invoice processing and supply chain activities. You'll work closely with Category Managers, suppliers, subcontractors and internal teams, helping to ensure the smooth delivery of operational services while maintaining high standards of customer service, compliance and financial control. What you'll be doing: Supporting Category Managers and Buyers with raising, reconciling and receiving weekly consolidated purchase orders. Monitoring and managing unmatched invoice reports to support supplier and subcontractor purchase order compliance. Assisting the Accounts Payable team to ensure invoices and credits are processed accurately and within agreed timescales. Liaising with suppliers, subcontractors and internal stakeholders to resolve invoice and payment queries. Processing purchase orders and goods receipting in line with financial regulations and business procedures. Managing the business mailbox and responding to enquiries efficiently and professionally. Supporting supplier account reconciliations and challenging discrepancies where necessary. Maintaining supplier records, compliance documentation and business quality records. Undertaking data entry, database maintenance, filing and archiving activities to ensure accurate record keeping. Preparing documents, spreadsheets and presentations to support business operations. Assisting with audits, quality checks and continuous improvement initiatives. Attending meetings and providing updates on progress and key activities when required. What we're looking for: GCSE Maths and English (or equivalent qualification). Previous experience delivering administrative support within a commercial, contractor or similar business environment. Experience working with invoices, purchase orders, supplier accounts or financial administration processes. Strong IT skills, including experience using Microsoft Office applications. Excellent organisational skills with the ability to manage competing priorities and deadlines. Strong attention to detail and accuracy when managing records and financial information. Excellent written and verbal communication skills with the ability to build positive working relationships. A proactive and flexible approach with the ability to adapt to changing business needs. Ability to take ownership of workload and work effectively both independently and as part of a team. Full UK or EU driving licence. NVQ in Business Administration or equivalent qualification. Experience using housing or contractor software packages. Knowledge of quality management and corrective action processes. Evidence of continuing professional development. INDC
Aug 08, 2026
Full time
Supply Chain Administrator Salary - 25,846.76 Permanent We're looking for a Supply Chain Administrator to join our team based in Liverpool. This is an excellent opportunity for an organised and proactive administrator to support the effective management of supplier accounts, purchase orders, invoice processing and supply chain activities. You'll work closely with Category Managers, suppliers, subcontractors and internal teams, helping to ensure the smooth delivery of operational services while maintaining high standards of customer service, compliance and financial control. What you'll be doing: Supporting Category Managers and Buyers with raising, reconciling and receiving weekly consolidated purchase orders. Monitoring and managing unmatched invoice reports to support supplier and subcontractor purchase order compliance. Assisting the Accounts Payable team to ensure invoices and credits are processed accurately and within agreed timescales. Liaising with suppliers, subcontractors and internal stakeholders to resolve invoice and payment queries. Processing purchase orders and goods receipting in line with financial regulations and business procedures. Managing the business mailbox and responding to enquiries efficiently and professionally. Supporting supplier account reconciliations and challenging discrepancies where necessary. Maintaining supplier records, compliance documentation and business quality records. Undertaking data entry, database maintenance, filing and archiving activities to ensure accurate record keeping. Preparing documents, spreadsheets and presentations to support business operations. Assisting with audits, quality checks and continuous improvement initiatives. Attending meetings and providing updates on progress and key activities when required. What we're looking for: GCSE Maths and English (or equivalent qualification). Previous experience delivering administrative support within a commercial, contractor or similar business environment. Experience working with invoices, purchase orders, supplier accounts or financial administration processes. Strong IT skills, including experience using Microsoft Office applications. Excellent organisational skills with the ability to manage competing priorities and deadlines. Strong attention to detail and accuracy when managing records and financial information. Excellent written and verbal communication skills with the ability to build positive working relationships. A proactive and flexible approach with the ability to adapt to changing business needs. Ability to take ownership of workload and work effectively both independently and as part of a team. Full UK or EU driving licence. NVQ in Business Administration or equivalent qualification. Experience using housing or contractor software packages. Knowledge of quality management and corrective action processes. Evidence of continuing professional development. INDC
Payroll and Benefits Manager London Salary - Up to 75k About the Role We are supporting our client as they search for an experienced Payroll and Benefits Manager to take ownership of payroll operations and employee benefits within a growing professional services organisation. This is an excellent opportunity for someone who enjoys improving processes, ensuring compliance, and partnering with stakeholders across the business. The successful candidate will be responsible for delivering an accurate and efficient payroll service, managing employee benefits, and providing expert advice on payroll legislation and best practice. Key Responsibilities Manage the end-to-end monthly payroll process across multiple business units. Process payroll accurately and within agreed deadlines. Support the calculation and processing of employee commissions and bonus payments. Respond to payroll-related queries from employees and managers. Maintain payroll-related employee records within the HR system. Ensure compliance with payroll legislation and statutory reporting requirements, including year-end processes and employee documentation. Produce payroll journals, reconciliations, and management reports for the finance team. Oversee the organisation's employee benefits programmes and ensure they remain competitive and compliant. Manage relationships with external payroll, pension, and benefits providers. Provide expert guidance on payroll legislation, taxation, pensions, and employee benefits. Work collaboratively with HR, Finance, and other departments to identify and implement process improvements. Skills and Experience Proven experience managing the full payroll function within a medium or large organisation. Experience working with outsourced payroll providers. Strong knowledge of UK and Ireland payroll legislation and statutory requirements. Experience using SAP SuccessFactors or a similar HR information system. Experience managing organisation-wide flexible benefits programmes. Strong analytical skills with the ability to produce payroll reports and financial reconciliations. Excellent attention to detail and organisational skills. Strong communication and stakeholder management abilities. A proactive approach to problem solving and continuous improvement. Interested? Please reach out: About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Aug 08, 2026
Full time
Payroll and Benefits Manager London Salary - Up to 75k About the Role We are supporting our client as they search for an experienced Payroll and Benefits Manager to take ownership of payroll operations and employee benefits within a growing professional services organisation. This is an excellent opportunity for someone who enjoys improving processes, ensuring compliance, and partnering with stakeholders across the business. The successful candidate will be responsible for delivering an accurate and efficient payroll service, managing employee benefits, and providing expert advice on payroll legislation and best practice. Key Responsibilities Manage the end-to-end monthly payroll process across multiple business units. Process payroll accurately and within agreed deadlines. Support the calculation and processing of employee commissions and bonus payments. Respond to payroll-related queries from employees and managers. Maintain payroll-related employee records within the HR system. Ensure compliance with payroll legislation and statutory reporting requirements, including year-end processes and employee documentation. Produce payroll journals, reconciliations, and management reports for the finance team. Oversee the organisation's employee benefits programmes and ensure they remain competitive and compliant. Manage relationships with external payroll, pension, and benefits providers. Provide expert guidance on payroll legislation, taxation, pensions, and employee benefits. Work collaboratively with HR, Finance, and other departments to identify and implement process improvements. Skills and Experience Proven experience managing the full payroll function within a medium or large organisation. Experience working with outsourced payroll providers. Strong knowledge of UK and Ireland payroll legislation and statutory requirements. Experience using SAP SuccessFactors or a similar HR information system. Experience managing organisation-wide flexible benefits programmes. Strong analytical skills with the ability to produce payroll reports and financial reconciliations. Excellent attention to detail and organisational skills. Strong communication and stakeholder management abilities. A proactive approach to problem solving and continuous improvement. Interested? Please reach out: About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Job Title: Office Manager Location: Leatherhead Salary: £32-£35K dependent on experience Job Type: Permanent, Full Time About us: ConservAqua is a dynamic and growing water retailer dedicated to delivering exceptional service and innovative solutions to our clients. We offer a bespoke service that lowers consumption, reduces bills, and improves the environmental footprint of businesses. Headed by a team with extensive experience in the water industry and utilities sector, our simple, transparent, no-nonsense approach means we offer highly competitive pricing for water and sewerage services. Water efficiency is at the heart of our business, and we work with clients to develop a strategic, efficient plan that uses technology and innovation to drive down bills through reduced water usage, reduced effluent discharge, and reduced surface water drainage. About the role: We are seeking a proactive and highly organised Office Manager to oversee the day-to-day operations of our office and provide administrative support across the business in a fast-paced, growing environment. This role is central to ensuring the smooth operation of the office and providing administrative support across all departments. The successful candidate will coordinate office facilities, company purchasing, fleet administration, HR processes and business operations, while supporting managers with key people processes and ensuring internal systems and procedures are maintained efficiently. Administration Management: Oversee the smooth day-to-day running of the office and provide administrative support across the business. Support managers with recruitment administration, onboarding, probation reviews and quarterly performance reviews. Maintain accurate HR records and ensure employee documentation is up to date. Coordinate holidays, absence records and other HR administration. Manage company purchasing, including office supplies, stationery, uniforms and equipment. Arrange company travel, including hotels, rail travel and other business bookings. Identify opportunities to improve administrative processes and increase efficiency. Work collaboratively with all departments, providing a proactive and solution-focused approach to business support. Facilities/Fleet Management: Manage the company's fleet administration, including MOTs, servicing, repairs, insurance, road tax and vehicle documentation. Maintain records for employees using their own vehicles for business purposes, ensuring insurance, MOTs and driving licence checks remain valid. Coordinate company mobile phones, IT equipment and telephony requirements, including joiners, leavers and supplier liaison. Oversee company credit card administration and monitor expenditure in line with company procedures. About you: Previous experience in an Office Manager, Office Coordinator or Business Support role. Experience supporting HR administration, including onboarding and employee lifecycle processes. Excellent organisational and time management skills with the ability to prioritise a varied workload. Strong communication and interpersonal skills with the confidence to work across all levels of the business. Experience coordinating suppliers, facilities or fleet administration would be advantageous. Proactive, adaptable and able to work under pressure while maintaining attention to detail. What we offer: Free on-site parking Private BUPA healthcare (available after successful completion of probation), including optical and therapy benefits 20 days annual leave plus bank holidays, with an additional day's leave for your birthday and your child's first birthday Perks at Work employee benefits platform Financial wellbeing programme with access to independent financial advisers Salary sacrifice schemes Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: Office Manager, Office Coordinator, Business Support Manager, Operations Administrator, HR Administrator, Facilities Coordinator, Fleet Administrator, Business Support Officer, Administration Officer, Senior Administrator, Executive Assistant, Office Supervisor
Aug 08, 2026
Full time
Job Title: Office Manager Location: Leatherhead Salary: £32-£35K dependent on experience Job Type: Permanent, Full Time About us: ConservAqua is a dynamic and growing water retailer dedicated to delivering exceptional service and innovative solutions to our clients. We offer a bespoke service that lowers consumption, reduces bills, and improves the environmental footprint of businesses. Headed by a team with extensive experience in the water industry and utilities sector, our simple, transparent, no-nonsense approach means we offer highly competitive pricing for water and sewerage services. Water efficiency is at the heart of our business, and we work with clients to develop a strategic, efficient plan that uses technology and innovation to drive down bills through reduced water usage, reduced effluent discharge, and reduced surface water drainage. About the role: We are seeking a proactive and highly organised Office Manager to oversee the day-to-day operations of our office and provide administrative support across the business in a fast-paced, growing environment. This role is central to ensuring the smooth operation of the office and providing administrative support across all departments. The successful candidate will coordinate office facilities, company purchasing, fleet administration, HR processes and business operations, while supporting managers with key people processes and ensuring internal systems and procedures are maintained efficiently. Administration Management: Oversee the smooth day-to-day running of the office and provide administrative support across the business. Support managers with recruitment administration, onboarding, probation reviews and quarterly performance reviews. Maintain accurate HR records and ensure employee documentation is up to date. Coordinate holidays, absence records and other HR administration. Manage company purchasing, including office supplies, stationery, uniforms and equipment. Arrange company travel, including hotels, rail travel and other business bookings. Identify opportunities to improve administrative processes and increase efficiency. Work collaboratively with all departments, providing a proactive and solution-focused approach to business support. Facilities/Fleet Management: Manage the company's fleet administration, including MOTs, servicing, repairs, insurance, road tax and vehicle documentation. Maintain records for employees using their own vehicles for business purposes, ensuring insurance, MOTs and driving licence checks remain valid. Coordinate company mobile phones, IT equipment and telephony requirements, including joiners, leavers and supplier liaison. Oversee company credit card administration and monitor expenditure in line with company procedures. About you: Previous experience in an Office Manager, Office Coordinator or Business Support role. Experience supporting HR administration, including onboarding and employee lifecycle processes. Excellent organisational and time management skills with the ability to prioritise a varied workload. Strong communication and interpersonal skills with the confidence to work across all levels of the business. Experience coordinating suppliers, facilities or fleet administration would be advantageous. Proactive, adaptable and able to work under pressure while maintaining attention to detail. What we offer: Free on-site parking Private BUPA healthcare (available after successful completion of probation), including optical and therapy benefits 20 days annual leave plus bank holidays, with an additional day's leave for your birthday and your child's first birthday Perks at Work employee benefits platform Financial wellbeing programme with access to independent financial advisers Salary sacrifice schemes Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: Office Manager, Office Coordinator, Business Support Manager, Operations Administrator, HR Administrator, Facilities Coordinator, Fleet Administrator, Business Support Officer, Administration Officer, Senior Administrator, Executive Assistant, Office Supervisor
Role Purpose The Service Delivery Manager (SDM) is accountable for the end-to-end delivery of managed services supporting critical national infrastructure (CNI) environments. The role ensures the availability, resilience, security, compliance, and continuous improvement of business-critical services operating in a 24x7 environment. The SDM serves as the primary operational interface between the customer, service providers, technology partners, and internal delivery teams, driving service excellence while ensuring contractual commitments, regulatory obligations, and operational risks are effectively managed. Given the nature of the services supporting national infrastructure, the role demands strong leadership in service governance, incident management, cyber resilience, business continuity, stakeholder engagement, and regulatory compliance. Key Responsibilities Service Delivery Leadership Own end-to-end service delivery for critical business and operational services. Ensure contractual service levels, KPIs, and operational commitments are consistently achieved. Lead multi-disciplinary delivery teams across operations, engineering, service management, security, infrastructure, and applications. Customer & Stakeholder Management Act as the primary service management contact for senior customer stakeholders. Build trusted relationships with customer leadership, operational teams, regulators, and suppliers. Present service performance, risks, improvement initiatives, and strategic recommendations to executive stakeholders. Operational Governance Ensure adherence to ITIL and customer-specific operational processes. Major Incident & Crisis Management Provide leadership during major incidents and service outages. Coordinate technical teams, suppliers, and customer stakeholders during crisis situations. Ensure structured communication, escalation management, and post-incident reviews. Drive root cause elimination and preventative actions. Security & Resilience Management Work closely with cyber security and risk teams to maintain secure operations. Lead service resilience planning, disaster recovery testing, and business continuity exercises. Ensure vulnerabilities, risks, and remediation activities are tracked and managed effectively. Support cyber incident response activities where required. Service Improvement & Transformation Develop and maintain continual service improvement plans (CSIPs). Identify opportunities to improve service quality, automation, efficiency, and customer experience. Champion AI Ops, observability, automation, and proactive service management. Commercial & Financial Management Manage service budgets, forecasts, and financial performance. Support contract governance and service reporting. Risk & Assurance Maintain service, operational, security, and regulatory risk registers. Drive mitigation plans and ensure timely resolution of identified risks. Report operational risk posture to customer and internal leadership forums. Required Experience Essential 17+ years of experience in IT Service Delivery, Managed Services, or Infrastructure Operations. Experience delivering services within Critical National Infrastructure, Telecommunications or other highly regulated environments. Experience managing geographically distributed delivery teams and third-party suppliers. Hands-on experience with ITIL service management processes.
Aug 08, 2026
Full time
Role Purpose The Service Delivery Manager (SDM) is accountable for the end-to-end delivery of managed services supporting critical national infrastructure (CNI) environments. The role ensures the availability, resilience, security, compliance, and continuous improvement of business-critical services operating in a 24x7 environment. The SDM serves as the primary operational interface between the customer, service providers, technology partners, and internal delivery teams, driving service excellence while ensuring contractual commitments, regulatory obligations, and operational risks are effectively managed. Given the nature of the services supporting national infrastructure, the role demands strong leadership in service governance, incident management, cyber resilience, business continuity, stakeholder engagement, and regulatory compliance. Key Responsibilities Service Delivery Leadership Own end-to-end service delivery for critical business and operational services. Ensure contractual service levels, KPIs, and operational commitments are consistently achieved. Lead multi-disciplinary delivery teams across operations, engineering, service management, security, infrastructure, and applications. Customer & Stakeholder Management Act as the primary service management contact for senior customer stakeholders. Build trusted relationships with customer leadership, operational teams, regulators, and suppliers. Present service performance, risks, improvement initiatives, and strategic recommendations to executive stakeholders. Operational Governance Ensure adherence to ITIL and customer-specific operational processes. Major Incident & Crisis Management Provide leadership during major incidents and service outages. Coordinate technical teams, suppliers, and customer stakeholders during crisis situations. Ensure structured communication, escalation management, and post-incident reviews. Drive root cause elimination and preventative actions. Security & Resilience Management Work closely with cyber security and risk teams to maintain secure operations. Lead service resilience planning, disaster recovery testing, and business continuity exercises. Ensure vulnerabilities, risks, and remediation activities are tracked and managed effectively. Support cyber incident response activities where required. Service Improvement & Transformation Develop and maintain continual service improvement plans (CSIPs). Identify opportunities to improve service quality, automation, efficiency, and customer experience. Champion AI Ops, observability, automation, and proactive service management. Commercial & Financial Management Manage service budgets, forecasts, and financial performance. Support contract governance and service reporting. Risk & Assurance Maintain service, operational, security, and regulatory risk registers. Drive mitigation plans and ensure timely resolution of identified risks. Report operational risk posture to customer and internal leadership forums. Required Experience Essential 17+ years of experience in IT Service Delivery, Managed Services, or Infrastructure Operations. Experience delivering services within Critical National Infrastructure, Telecommunications or other highly regulated environments. Experience managing geographically distributed delivery teams and third-party suppliers. Hands-on experience with ITIL service management processes.
The Role: Venture Recruitment Partners are working with a well established business based in the New Forest, for an experienced Finance Manager to join its central finance function. Reporting to the Finance Director, this is a broad and varied role. The successful candidate will oversee day-to-day financial operations, support reporting and controls, manage and develop a small finance team, and work closely with operational stakeholders to provide financial insight and support decision-making. This opportunity would suit a proactive and commercially minded finance professional who enjoys working in a dynamic environment with varied responsibilities. Key Responsibilities: Produce and review management accounts Manage budgets, forecasts and cashflows Review VAT returns and group reconciliations Support operational teams with financial insight Improve finance processes and reporting systems Experience and Qualifications: Strong VAT and management accounting knowledge Proven people management experience Advanced Excel and systems skills Commercial, analytical and proactive mindset Salary and Benefits: £60,000 £70,000 Office Based Employer pension contribution Generous holiday allowance plus bank holidays Additional holiday purchase option Friendly team environment with on-site parking All applicants must have the right to work in the UK. We will consider all qualified applications for this position. Venture Recruitment Partners does not discriminate against disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other status protected under the Equality Act 2010. Venture Recruitment Partners (also trading as Chilworth Partnership Ltd) is a Recruitment Agency. By applying for this role, you are authorising us as a Recruitment Agency to contact you and to provide services and information relating to job hunting activities. Please see our Privacy Policy at (url removed).
Aug 08, 2026
Full time
The Role: Venture Recruitment Partners are working with a well established business based in the New Forest, for an experienced Finance Manager to join its central finance function. Reporting to the Finance Director, this is a broad and varied role. The successful candidate will oversee day-to-day financial operations, support reporting and controls, manage and develop a small finance team, and work closely with operational stakeholders to provide financial insight and support decision-making. This opportunity would suit a proactive and commercially minded finance professional who enjoys working in a dynamic environment with varied responsibilities. Key Responsibilities: Produce and review management accounts Manage budgets, forecasts and cashflows Review VAT returns and group reconciliations Support operational teams with financial insight Improve finance processes and reporting systems Experience and Qualifications: Strong VAT and management accounting knowledge Proven people management experience Advanced Excel and systems skills Commercial, analytical and proactive mindset Salary and Benefits: £60,000 £70,000 Office Based Employer pension contribution Generous holiday allowance plus bank holidays Additional holiday purchase option Friendly team environment with on-site parking All applicants must have the right to work in the UK. We will consider all qualified applications for this position. Venture Recruitment Partners does not discriminate against disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other status protected under the Equality Act 2010. Venture Recruitment Partners (also trading as Chilworth Partnership Ltd) is a Recruitment Agency. By applying for this role, you are authorising us as a Recruitment Agency to contact you and to provide services and information relating to job hunting activities. Please see our Privacy Policy at (url removed).
Join the CBRE Global Workplace Solutions team as a Contract Manager! Are you a skilled facilities management professional looking for a new opportunity? CBRE Global Workplace Solutions is a leading global facilities management company, and we're looking for a Contract Manager to join our team in Yorkshire. What You'll Do: Contract & Operations Management : Oversee all aspects of contract performance, ensuring adherence to SLAs, compliance, and efficient operations. Team Leadership & Development : Manage and direct the Engineering and Operational teams, including performance, training, and adherence to CBRE procedures. Client & Stakeholder Relations: Build and maintain strong relationships with clients, stakeholders, and CBRE management, including reporting and issue resolution. Financial & Quality Control: Manage financial plans, focusing on revenue, profit, and cost reduction, while maintaining quality standards and business policy adherence. Continuous Improvement & Compliance: Proactively identify improvements, implement control systems to meet statutory and contractual commitments, and ensure a safe working environment. Communication & Training: Deliver effective communication through various channels and demonstrate a commitment to ongoing training for site, systems, and staff development. What We're Looking For: Facilities Management Experience: Proven experience in Hard Services FM, including self-delivery and subcontractor management. Leadership & Team Management: Strong leadership and motivational skills, with the ability to direct and manage a team. Communication & H&S: Excellent communication skills (written & verbal), and a solid understanding of Health & Safety (NEBOSH/IOSH preferred). Technical Proficiency: Proficient in Microsoft Office Suite and strong organisational skills. Performance Under Pressure: Ability to prioritise, work under pressure, and deliver services within deadlines. Why CBRE GWS? Join a leading global company and expand your horizons. Enjoy ample opportunities for skill development and professional advancement. Contribute to a safe, inclusive, and positive work environment. Don't miss this exciting opportunity! Join one of the UK's leading FM providers and build your career. Apply now!
Aug 08, 2026
Full time
Join the CBRE Global Workplace Solutions team as a Contract Manager! Are you a skilled facilities management professional looking for a new opportunity? CBRE Global Workplace Solutions is a leading global facilities management company, and we're looking for a Contract Manager to join our team in Yorkshire. What You'll Do: Contract & Operations Management : Oversee all aspects of contract performance, ensuring adherence to SLAs, compliance, and efficient operations. Team Leadership & Development : Manage and direct the Engineering and Operational teams, including performance, training, and adherence to CBRE procedures. Client & Stakeholder Relations: Build and maintain strong relationships with clients, stakeholders, and CBRE management, including reporting and issue resolution. Financial & Quality Control: Manage financial plans, focusing on revenue, profit, and cost reduction, while maintaining quality standards and business policy adherence. Continuous Improvement & Compliance: Proactively identify improvements, implement control systems to meet statutory and contractual commitments, and ensure a safe working environment. Communication & Training: Deliver effective communication through various channels and demonstrate a commitment to ongoing training for site, systems, and staff development. What We're Looking For: Facilities Management Experience: Proven experience in Hard Services FM, including self-delivery and subcontractor management. Leadership & Team Management: Strong leadership and motivational skills, with the ability to direct and manage a team. Communication & H&S: Excellent communication skills (written & verbal), and a solid understanding of Health & Safety (NEBOSH/IOSH preferred). Technical Proficiency: Proficient in Microsoft Office Suite and strong organisational skills. Performance Under Pressure: Ability to prioritise, work under pressure, and deliver services within deadlines. Why CBRE GWS? Join a leading global company and expand your horizons. Enjoy ample opportunities for skill development and professional advancement. Contribute to a safe, inclusive, and positive work environment. Don't miss this exciting opportunity! Join one of the UK's leading FM providers and build your career. Apply now!
Yellow 42 Recruitment are currently recruiting for an assistant manager for a 5 star hotel in Ayrshire for their fine dining outlet. This role would suit someone who is ready to step up from being a supervisor or an assistant manager in a smaller establishment, ready to make the move. What you need to demonstrate Able to manage multiple outlets and a large number of staff. Effectively manage distribution of workload amongst self and direct reports Respond appropriately to guest needs during hours of operation Lead the team by setting a positive example Monitor employees to ensure performance expectations are met. Conduct appraisals in line with guidance given from the F&B Services Manager in line with completion dates Lead the team by creating an environment in which direct reports can take responsibility and authority for their own work and development In conjunction with the F&B Services Manager, develop and implement Training programmes for Departments Lead the team by communicating effectively Display an understanding of the impact that menu choice has on productivity and profitability Initiate and maintain timely recording of and follow-up of all bookings Conduct performance or reviews with direct reports as necessary on a timely basis Provide creative methods for improving Customer Service Continuously review and improve internal operations methods in own Department and suggest to other Departments how they might assist in general improvements through appropriate forum To generate new ideas for service and products that will maintain a competitive and leading edge over our competitors Who you are Must be able to communicate effectively in spoken and written English. Previous experience of working in luxury hotel environment at Senior Head Waiter or Assistant Outlet Manager Level or above is essential Degree/HND or equivalent preferred Ability to analyse financial information and prepare budget and outlet goals and to monitor and control payroll and other costs preferred Must be resourceful, creative and maintain flexibility. Be able to lead a team by creating the right example, training, motivating and mentoring to achieve desired ends Comprehensive computer skills preferred Intermediate or Elementary Food Hygiene Certificate desirable Personal License Holder desirable What is on offer Salary £31.5k or above DOE Subsidised live in accommodation if required Access to a meal on duty in the staff canteen. Friends & Family Rooms Programme - discounted room rates Discounts available at the Food & Beverage outlets Resort Facilities use of the Spa, Gym and facilities Discounted room rates at all company properties. Uniforms - a uniform will be provided, and items will be laundered at the Company's expense. Employee Assistance Programme offering a range of Employee Assistance Help Lines. Ongoing training and development, first-class hospitality training & Apprenticeship programmes are available PLEASE NOTE THAT THERE IS NO SPONSORSHIP VISA IN PLACE FOR THIS ROLE - FULL RIGHT TO WORK IN UK IS ESSENTIAL
Aug 08, 2026
Full time
Yellow 42 Recruitment are currently recruiting for an assistant manager for a 5 star hotel in Ayrshire for their fine dining outlet. This role would suit someone who is ready to step up from being a supervisor or an assistant manager in a smaller establishment, ready to make the move. What you need to demonstrate Able to manage multiple outlets and a large number of staff. Effectively manage distribution of workload amongst self and direct reports Respond appropriately to guest needs during hours of operation Lead the team by setting a positive example Monitor employees to ensure performance expectations are met. Conduct appraisals in line with guidance given from the F&B Services Manager in line with completion dates Lead the team by creating an environment in which direct reports can take responsibility and authority for their own work and development In conjunction with the F&B Services Manager, develop and implement Training programmes for Departments Lead the team by communicating effectively Display an understanding of the impact that menu choice has on productivity and profitability Initiate and maintain timely recording of and follow-up of all bookings Conduct performance or reviews with direct reports as necessary on a timely basis Provide creative methods for improving Customer Service Continuously review and improve internal operations methods in own Department and suggest to other Departments how they might assist in general improvements through appropriate forum To generate new ideas for service and products that will maintain a competitive and leading edge over our competitors Who you are Must be able to communicate effectively in spoken and written English. Previous experience of working in luxury hotel environment at Senior Head Waiter or Assistant Outlet Manager Level or above is essential Degree/HND or equivalent preferred Ability to analyse financial information and prepare budget and outlet goals and to monitor and control payroll and other costs preferred Must be resourceful, creative and maintain flexibility. Be able to lead a team by creating the right example, training, motivating and mentoring to achieve desired ends Comprehensive computer skills preferred Intermediate or Elementary Food Hygiene Certificate desirable Personal License Holder desirable What is on offer Salary £31.5k or above DOE Subsidised live in accommodation if required Access to a meal on duty in the staff canteen. Friends & Family Rooms Programme - discounted room rates Discounts available at the Food & Beverage outlets Resort Facilities use of the Spa, Gym and facilities Discounted room rates at all company properties. Uniforms - a uniform will be provided, and items will be laundered at the Company's expense. Employee Assistance Programme offering a range of Employee Assistance Help Lines. Ongoing training and development, first-class hospitality training & Apprenticeship programmes are available PLEASE NOTE THAT THERE IS NO SPONSORSHIP VISA IN PLACE FOR THIS ROLE - FULL RIGHT TO WORK IN UK IS ESSENTIAL
Yellow 42 Recruitment are currently recruiting for an assistant manager for a 5-star hotel in Ayrshire for their tea bar/lounge offering lite snacks and excellent wines and spirits. This role would suit someone who is ready to step up from being a supervisor or an assistant manager in a smaller establishment, ready to make the move to an iconic resort. What you need to demonstrate Able to manage multiple outlets and a large number of staff. Effectively manage distribution of workload amongst self and direct reports Respond appropriately to guest needs during hours of operation Lead the team by setting a positive example Monitor employees to ensure performance expectations are met. Conduct appraisals in line with guidance given from the F&B Services Manager in line with completion dates Lead the team by creating an environment in which direct reports can take responsibility and authority for their own work and development In conjunction with the F&B Services Manager, develop and implement Training programmes for Departments Lead the team by communicating effectively Display an understanding of the impact that menu choice has on productivity and profitability Initiate and maintain timely recording of and follow-up of all bookings Conduct performance or reviews with direct reports as necessary on a timely basis Provide creative methods for improving Customer Service Continuously review and improve internal operations methods in own Department and suggest to other Departments how they might assist in general improvements through appropriate forum To generate new ideas for service and products that will maintain a competitive and leading edge over our competitors Who you are Must be able to communicate effectively in spoken and written English. Previous experience of working in luxury hotel environment at Senior Head Waiter or Assistant Outlet Manager Level or above is essential Degree/HND or equivalent preferred Ability to analyse financial information and prepare budget and outlet goals and to monitor and control payroll and other costs preferred Must be resourceful, creative and maintain flexibility. Be able to lead a team by creating the right example, training, motivating and mentoring to achieve desired ends Comprehensive computer skills preferred Intermediate or Elementary Food Hygiene Certificate desirable Personal License Holder desirable What is on offer Salary £31.5k or above DOE Subsidised live in accommodation if required Access to a meal on duty in the staff canteen. Friends & Family Rooms Programme - discounted room rates Discounts available at the Food & Beverage outlets Resort Facilities use of the Spa, Gym and facilities Discounted room rates at all company properties. Uniforms - a uniform will be provided, and items will be laundered at the Company's expense. Employee Assistance Programme offering a range of Employee Assistance Help Lines. Ongoing training and development, first-class hospitality training & Apprenticeship programmes are available PLEASE NOTE THAT THERE IS NO SPONSORSHIP VISA IN PLACE FOR THIS ROLE - FULL RIGHT TO WORK IN UK IS ESSENTIAL
Aug 08, 2026
Full time
Yellow 42 Recruitment are currently recruiting for an assistant manager for a 5-star hotel in Ayrshire for their tea bar/lounge offering lite snacks and excellent wines and spirits. This role would suit someone who is ready to step up from being a supervisor or an assistant manager in a smaller establishment, ready to make the move to an iconic resort. What you need to demonstrate Able to manage multiple outlets and a large number of staff. Effectively manage distribution of workload amongst self and direct reports Respond appropriately to guest needs during hours of operation Lead the team by setting a positive example Monitor employees to ensure performance expectations are met. Conduct appraisals in line with guidance given from the F&B Services Manager in line with completion dates Lead the team by creating an environment in which direct reports can take responsibility and authority for their own work and development In conjunction with the F&B Services Manager, develop and implement Training programmes for Departments Lead the team by communicating effectively Display an understanding of the impact that menu choice has on productivity and profitability Initiate and maintain timely recording of and follow-up of all bookings Conduct performance or reviews with direct reports as necessary on a timely basis Provide creative methods for improving Customer Service Continuously review and improve internal operations methods in own Department and suggest to other Departments how they might assist in general improvements through appropriate forum To generate new ideas for service and products that will maintain a competitive and leading edge over our competitors Who you are Must be able to communicate effectively in spoken and written English. Previous experience of working in luxury hotel environment at Senior Head Waiter or Assistant Outlet Manager Level or above is essential Degree/HND or equivalent preferred Ability to analyse financial information and prepare budget and outlet goals and to monitor and control payroll and other costs preferred Must be resourceful, creative and maintain flexibility. Be able to lead a team by creating the right example, training, motivating and mentoring to achieve desired ends Comprehensive computer skills preferred Intermediate or Elementary Food Hygiene Certificate desirable Personal License Holder desirable What is on offer Salary £31.5k or above DOE Subsidised live in accommodation if required Access to a meal on duty in the staff canteen. Friends & Family Rooms Programme - discounted room rates Discounts available at the Food & Beverage outlets Resort Facilities use of the Spa, Gym and facilities Discounted room rates at all company properties. Uniforms - a uniform will be provided, and items will be laundered at the Company's expense. Employee Assistance Programme offering a range of Employee Assistance Help Lines. Ongoing training and development, first-class hospitality training & Apprenticeship programmes are available PLEASE NOTE THAT THERE IS NO SPONSORSHIP VISA IN PLACE FOR THIS ROLE - FULL RIGHT TO WORK IN UK IS ESSENTIAL
