92 jobs found

Health and Safety Business Partner - £60,000 - £65,000 + Package - Residential Construction - East Anglia ID: 11744 Want to move away from spending your days carrying out inspections and into a role where you'll genuinely influence how Health and Safety is delivered? We're working with a growing residential construction business that's looking to appoint a Health and Safety Business Partner to support its East Anglia & Northern Home Counties region. This isn't a traditional Health and Safety Advisor role. Site inspections are carried out by an external specialist provider. Your focus will be on understanding the findings, working alongside operational teams and senior leaders, and coaching them to improve performance before issues arise. You'll be a trusted business partner, helping embed accountability and create a proactive Health and Safety culture across the region. You'll work across regional offices and live projects, partnering with everyone from Site Managers through to senior leadership. Success in this role isn't measured by the number of inspections you complete. It's measured by your ability to influence people, challenge thinking, coach managers and improve performance. What's in it for you: £60,000 - £65,000 salary £6,000 Car Allowance Discretionary Bonus 10% Pension Scheme Private Medical Insurance Life Assurance 26 days Annual Leave + Bank Holidays Hybrid working with flexibility to manage your own diary What you will be doing: Coach and influence managers at all levels to improve Health and Safety performance Drive proactive conversations from the earliest stages of developments Support Construction Phase Plans and provide practical CDM guidance Review inspection findings with the external Health and Safety provider and identify root causes rather than symptoms Lead meaningful conversations that encourage ownership and accountability Support accident investigations and share lessons learned across the business Build strong relationships with operational, technical and leadership teams Act as the link between the regional business and the external Health and Safety inspection provider. What they re looking for: You'll be someone who naturally builds credibility with people on site and in the boardroom. You'll know how to ask the right questions, challenge positively and coach people to make better decisions rather than simply telling them what they've done wrong. You'll ideally have: NEBOSH Diploma or be working towards it CMIOSH or be working towards Chartered status Residential Construction experience would be ideal, although wider construction backgrounds will also be considered. Strong coaching, communication and stakeholder management skills A proactive mindset with a genuine passion for improving culture, not just compliance. If you're looking for a role where your ability to influence people is valued just as much as your technical knowledge, we'd love to hear from you.

Health and Safety Business Partner - £60,000 - £65,000 + Package - Residential Construction - East Anglia ID: 11744 Want to move away from spending your days carrying out inspections and into a role where you'll genuinely influence how Health and Safety is delivered? We're working with a growing residential construction business that's looking to appoint a Health and Safety Business Partner to support its East Anglia & Northern Home Counties region. This isn't a traditional Health and Safety Advisor role. Site inspections are carried out by an external specialist provider. Your focus will be on understanding the findings, working alongside operational teams and senior leaders, and coaching them to improve performance before issues arise. You'll be a trusted business partner, helping embed accountability and create a proactive Health and Safety culture across the region. You'll work across regional offices and live projects, partnering with everyone from Site Managers through to senior leadership. Success in this role isn't measured by the number of inspections you complete. It's measured by your ability to influence people, challenge thinking, coach managers and improve performance. What's in it for you: £60,000 - £65,000 salary £6,000 Car Allowance Discretionary Bonus 10% Pension Scheme Private Medical Insurance Life Assurance 26 days Annual Leave + Bank Holidays Hybrid working with flexibility to manage your own diary What you will be doing: Coach and influence managers at all levels to improve Health and Safety performance Drive proactive conversations from the earliest stages of developments Support Construction Phase Plans and provide practical CDM guidance Review inspection findings with the external Health and Safety provider and identify root causes rather than symptoms Lead meaningful conversations that encourage ownership and accountability Support accident investigations and share lessons learned across the business Build strong relationships with operational, technical and leadership teams Act as the link between the regional business and the external Health and Safety inspection provider. What they re looking for: You'll be someone who naturally builds credibility with people on site and in the boardroom. You'll know how to ask the right questions, challenge positively and coach people to make better decisions rather than simply telling them what they've done wrong. You'll ideally have: NEBOSH Diploma or be working towards it CMIOSH or be working towards Chartered status Residential Construction experience would be ideal, although wider construction backgrounds will also be considered. Strong coaching, communication and stakeholder management skills A proactive mindset with a genuine passion for improving culture, not just compliance. If you're looking for a role where your ability to influence people is valued just as much as your technical knowledge, we'd love to hear from you.

Are you a senior practice accountant seeking a role that offers both flexibility and autonomy? If so, this "mini Partner" role is for you! Part time / reduced schedule also considered, 4 days, maybe 3 In this regionally established practice in Leamington Spa, the Senior Accountant takes ownership of their own portfolio with emphasis being on client relations, almost acting as an outsourced Finance Director. Collaborating closely with clients is key, supporting them in a wide array of aspects including forecasting, banking, strategic tax planning as well as ensuring statutory requirements are adhered to. You'll act as their trusted advisor on a multitude of areas. This is career opportunity that offers autonomy in work, true work life balance with hybrid & flexible working patterns including the option for part time hours as well as uncapped career progression all within a supportive, family-feel culture. Key Responsibilities: Supporting your clients directly, helping them to achieve their ambitions and goals Planning & preparation of accounts for a portfolio of owner managed businesses (OMBs) - limited companies, partnerships, sole traders Oversee and prepare corporation tax returns, partnership and personal tax returns Reviewing and providing feedback on financial accounts produced by juniors members, providing advice and guidance in their own personal professional development. Ideal candidates will be: A qualified accountant, ACCA or ACA / ICAEW or equivalent, although QBE's with prior experience in an accountancy firm will also be considered Technically strong, constantly up to date with adaptations in compliance standards Previous experience gained within an accountancy practice / firm as a Financial Accountant, Client Manager, Practice Accountant, Accounts Manager or similar IT skills including Excel and any accounting software (Xero, QuickBooks, Sage, TaxCalc etc). What's on offer: Base salary up to £55,000 dependent upon experience Reduced schedule also considered, 4 or 3 days (salary then pro rata) Hybrid working from home Agile and flexible working patterns Friday early finishes Private medical health insurance including a free Fitbit! Other Wellness programmes & initiatives Regular team and social events Casual office dress. Register your interest by applying today or call Ashley or Luke on (phone number removed) to discuss this opportunity further, always in complete confidence. Addington Ball is a specialist finance and accounting recruitment consultancy covering the Midlands and Northern Home counties. We are a member of TEAM and are acting as an Employment Agency in relation to this vacancy. Job ref - ABJ/(phone number removed) - Senior Accountant

Job Title: Customer Advisor (Stockbroking and Investments) Location: Leeds city centre Pay Rate: 14.02p/hr Hours: Monday - Friday. To support our customers operating across global markets, we have a rotating shift pattern with 7 hour shifts starting from 8am and finishing up to 9pm. Rota is on a 6 week basis and can be provided if needed. Hybrid Working : First 8 weeks will be office based, and then you can work 3 days from home after your training is signed off. Contract Type: Temporary - 6 months initially with potential for progression. Start Date : 14th September 2026 If you've built strong customer service skills and have ever been curious about the world of investments, shares, and financial services, this could be the opportunity you've been looking for. Lloyds Banking Group is recruiting Customer Advisors within its Stockbroking team , offering a unique chance to gain hands-on experience in a specialist area of banking without needing previous stockbroking experience. As a Senior Customer Adviser, you'll be handing complex enquiries. You'll need experience of speaking to customers and have a compassion and a desire to do the right thing for them. We put the customer at the heart of everything we do and will provide great training to enable you to resolve calls by taking responsibility and providing first touch resolution whenever possible. What will you be doing? You'll support customers with their investment accounts, helping them understand their shareholdings, access their accounts, and resolve complex queries. This is far more than a standard customer service role-it's an opportunity to develop knowledge of: Investment accounts Share dealing and stockbroking services Financial regulations and compliance Banking and financial services operations Complex customer problem-solving What Benefits do you offer?: Work from home 60% of the week Office located in City Centre with excellent transport links On site canteen First-class support and training for all colleagues Opportunity for growth within the company Holiday allowance of 30 days per year Weekly Pay Online payslips Dedicated aftercare team Annual leave allowance Employee Assistance Programme Access to Able Futures Eyecare vouchers Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more Smart Spending App Workplace Pension scheme What skills do I need?: To excel in this role, you should possess the following skills and experience: Experience working in customer services, managing a high volume of calls. Excellent communication skills, both written and verbal Able to handle complex information and work to a high level of detail. Proficiency in IT packages such as Excel, Outlook, and Word Strong problem-solving abilities and the ability to use own judgement Desirable skills but not essential: Experience in banking, financial services, insurance or lending Knowledge of financial services from previous studies or degree About working for Lloyds Banking Group: Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We're committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern. We are proud to be a Disability Confident Leader. If you have a disability, you can also apply via our Disability Confident Scheme (DCS). Through the DCS, we guarantee to interview a fair and proportionate number of applicants with a disability, whose application meets the minimum criteria for the advertised job role. We also provide adjustments that are reasonable throughout the recruitment process to reduce or remove barriers for applicants with a disability, long-term health condition or neurodivergent condition. If you'd like an adjustment to the recruitment process just let us know. Joining our client's dynamic and collaborative team will mean you are part of one of the UKs largest banking groups, and supported by a diverse and forward-thinking organisation. Apply today to hear more about this opportunity. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

This is the type of role that is becoming increasingly difficult to find. Joining a small, established firm based in a stunning converted barn office in the countryside, you will become a genuinely important part of the team rather than one person in a large structure. The setting offers something different from the typical practice environment, combining a relaxed atmosphere with high quality client work and the opportunity to play a visible role in the firm. Working closely with the Managing Director, you will take ownership of a broad range of client work, support junior team members, and help shape how the team continues to develop. This is a role for someone who enjoys variety, values autonomy, and wants to work somewhere where people know your name and your contribution matters. With exposure across accounts, tax, client advisory, and team support, no two days will look exactly the same. Job Title: Practice Accountant Job Type: Permanent Location: Farnborough Salary: £37 000 Reference no: 16098 Practice Accountant Benefits 25 days holiday Private medical insurance Beautiful converted barn office in a countryside setting Relaxed and supportive working environment Broad and varied role with genuine day-to-day variety Direct exposure to senior leadership High level of autonomy and responsibility Practice Accountant About The Role This is a broad, hands-on practice role with significant variety across accounts, tax and client support. You will work closely with the Managing Director to manage client delivery, oversee junior team output, and ensure a high standard of service across the portfolio. Alongside statutory accounts preparation and review, you will be involved in personal and corporate tax work, bookkeeping oversight, and general client advisory support. The role is designed for someone who enjoys taking responsibility, working independently, and being trusted with a wide range of client matters within a small, close-knit team. Key responsibilities: Prepare and review statutory accounts for a portfolio of small and owner-managed businesses Work closely with the Managing Director on day-to-day client delivery and workflow Take responsibility for managing client deadlines and ensuring work is completed accurately and on time Assist with personal and corporate tax compliance work and basic advisory matters Review bookkeeping and management information prepared by junior staff Act as a key point of contact for client queries and ongoing support Support, guide and train junior team members within the practice Help maintain and improve internal processes and client service delivery Assist with ad hoc assignments across accounts, tax and client advisory work Contribute to building strong long-term client relationships through high-quality service The successful Practice Accountant will have: ACA / ACCA qualified or qualified by experience Previous UK accountancy practice experience Strong experience preparing statutory accounts Working knowledge of personal and corporate tax Experience reviewing work and supporting junior staff Comfortable working independently in a small team environment Strong communication and client relationship skills Organised, proactive and reliable approach Full right to work in the UK Howett Thorpe are acting as a recruitment agency in relation to this role and comply with all relevant UK legislation and do not discriminate on any protected characteristics. Due to the high volume of applications we currently receive, we are unable to respond to all candidates. If you do not hear from a Consultant within 5 working days, please assume that you have not been successful. Refer a friend If this job is not of interest to you, but you know a friend or colleague who may be interested, recommend them to us and receive a minimum of £100 in vouchers if we assist them in securing a permanent role and a minimum of £25 in vouchers if we place them in a temporary assignment. (Terms & conditions apply)

Environmental & Sustainability Manager Doncaster £50,000 - £60,000 (Potential Flexibility) + Company Car or £6,000 Car Allowance + Family Private Healthcare Are you seeking a role that is more focused on the Environmental and Sustainability elements of projects, from the very start? The Opportunity Our client has developed a new role to bring on a Environmental & Sustainability Pre-Contract Manager , a strategic role sitting within their Work Winning function. This is not a traditional environmental compliance role focused on project delivery. Instead, you'll be responsible for ensuring sustainability is embedded into bids from the very beginning, helping shape winning tender submissions for major Rail and Civil Engineering projects across the UK. The role has been created because the Head of Environment has been carrying out this function herself, consistently producing exceptional tender submissions and achieving maximum evaluation scores. Due to continued business growth, they now want someone dedicated to this area who can build the function and make it their own. This is a hybrid role, typically 3 days in the office / 2 days working from home , subject to workload and business requirements Why this role is different This is a fantastic opportunity for someone who enjoys the commercial side of environmental management. Rather than spending your time on site managing compliance, you'll become a key member of large bid teams, influencing projects before they're won. You'll work closely with estimators, bid managers, operational teams and technical specialists to develop sustainability strategies that genuinely add value and help secure work. Every bid is different. Success comes from understanding each client individually, interpreting what they're asking for, identifying what environmental commitments will score highly, forecasting the environmental resource required and ensuring those costs are incorporated correctly into the tender. It's a role that combines environmental expertise with commercial thinking. In return the organisation will support you with accreditations and there are future opportunities to progress. The Ideal Background Our client is keen to attract someone from a construction, infrastructure or engineering environment where they already understand how major projects are delivered. This could include experience within: Rail Civil Engineering Construction Highways Energy Utilities Infrastructure The role would particularly suit someone looking to move away from a project or site-based environmental position into a more strategic, corporate function where they can influence projects nationally rather than delivering one project at a time. Previous bid experience would be advantageous but isn't essential if you have the right environmental background and commercial mindset. What They're Looking For Ideally you'll have: Environmental or Sustainability degree (or equivalent) Experience within construction, rail or major infrastructure Strong understanding of environmental legislation and sustainability principles Professional memberships such as IEMA / ISEP Practitioner, Full IMEA / ISEP Membership or Chartered Environmentalist are desirable but not essential. Package Salary c£60,000 per annum Company Car or £6,000 Car Allowance Hybrid working Family Private Medical Insurance Competitive Pension (3% Employee / 5% Employer) 38-hour working week 25 Days Annual Leave plus Bank Holiday + Birthday Leave Life Assurance Training & Development Why choose this role? This is a rare opportunity to move into one of the most commercially influential environmental roles within a major contractor. If you're currently an Environmental Advisor, Environmental Manager or Sustainability Manager working on projects and enjoy the strategic side of the role more than day-to-day compliance, this offers a chance to shape work before it's even won. You'll work on bids across multiple sectors, collaborate with senior stakeholders, and help secure nationally significant infrastructure projects. It's a newly created role with real visibility, where you'll have the opportunity to define the function, introduce new ideas, and become the go-to sustainability expert within the work-winning team Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation

About the opportunity Are you a strategic finance leader who wants to play a central role in shaping the future growth, resilience and impact of a values-led organisation? This is an exciting opportunity to join a client operating within a highly purpose-driven environment, where strong financial leadership directly supports the delivery of safe, high-quality services for children, young people and families.Reporting to the Chief Executive and working closely with the Board and Senior Leadership Team, the Director of Finance and Growth will provide strategic oversight of finance, business performance, compliance and growth. The role will be pivotal in ensuring long-term financial sustainability, supporting service development opportunities and leading robust financial evaluation through periods of change, development and potential acquisition.This is a senior, influential and highly visible appointment for someone who combines technical financial expertise with commercial judgement, strong leadership capability and a genuine commitment to organisational purpose and values.The successful candidate will also act as Company Secretary across the organisation's group structure, ensuring effective governance, statutory compliance and confidence in financial decision-making. What you will be doing Key responsibilities will include: Leading the development and delivery of financial strategies that support sustainable growth, strong governance and effective resource allocation. Providing accurate, timely and insightful financial information, including budgets, forecasts, cash flow reporting and key performance indicators. Acting as a trusted strategic advisor to the Chief Executive, Board and Senior Leadership Team on financial performance, risk, growth and investment decisions. Leading financial evaluation of new service development opportunities, including forecasting, due diligence, acquisition activity and post-acquisition integration. Overseeing financial operations, payroll, payments, pensions, benefits, audit, insurance, contracts and commercial arrangements. Ensuring all statutory, contractual, regulatory and company secretarial requirements are met across the organisation. Building strong relationships with internal teams, external advisors, partners and stakeholders. Leading, inspiring and developing Finance and HR colleagues, promoting collaboration, accountability and continuous improvement. About you A qualified accountant with significant senior finance leadership experience. Confident operating at Board and Senior Leadership Team level, with the ability to translate complex financial information into clear, practical insight. Commercially astute and able to assess growth opportunities, new services, contracts and potential acquisitions with rigour and sound judgement. Experienced in budgeting, forecasting, cash flow management, audit, compliance, risk and financial controls. A collaborative and values-led leader who can build trust, influence stakeholders and develop high-performing teams. Comfortable working in a regulated, safeguarding-focused or purpose-driven environment where quality, compliance and ethical practice are central. Able to balance strategic thinking with hands-on delivery, ensuring financial systems, processes and reporting remain robust, accurate and effective. Why apply? A rare opportunity to take on a strategic finance and growth role with real organisational influence. The chance to work closely with a committed Chief Executive, Board and Senior Leadership Team. A role where your financial leadership will directly support meaningful, purpose-led services. Scope to shape growth, strengthen systems, influence decision-making and support future development. A competitive salary of 66,865.50 to 77,152.50, with a regional remit across the North East, Yorkshire and East Midlands. Safeguarding, equality and complianceThe organisation is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. The successful candidate will be required to uphold safeguarding, confidentiality, data protection, health and safety, equality, diversity and inclusion standards at all times. Appropriate pre-employment checks, including an enhanced DBS check, will be required.How to applyFor a confidential discussion about this opportunity, please contact the recruitment partner managing the process. Further details about the client will be shared with shortlisted candidates at the appropriate stage. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

We re Aioi R&D Lab - an AI tech hub in one of the fastest-growing insurance companies. We research and develop AI systems that catapult insurance from a slow-moving, traditional past into a data-driven, technology-lead and society-defining future. We re looking for dynamic, driven professionals like you to help evolve our business in new directions. You ll need first-class credentials and a proactive attitude to help us drive the change the underpins our mission. As a Senior Software Engineer 2 you will be a core contributor to delivering our products and solutions, with the opportunity to lead projects end-to-end. You'll set the bar for engineering excellence, mentor those around you, and step into line management as the team grows. If you d like to be part of our brighter future, and share in our success, we d love to hear from you. Responsibilities Key contributor to the development, testing and maintenance of Lab projects, products and initiatives. Deliver robust, maintainable and operationally viable software and infrastructure, typically using our core stack: React, Typescript, Material UI, Node.js, Python, PostgreSQL, Docker, Kubernetes, Helm, AWS Work with internal colleagues (ML Engineers, ML Scientists, Product Managers etc) and external project partners to understand technical requirements, constraints and delivery priorities. Use code review, pair programming, mentoring and other methods to support other engineers and champion best practices. Troubleshoot technical, data and integration issues arising during development and deployment. Drive the development and improvement of internal tooling, engineering standards, reusable frameworks and deployment practices across the Lab. Communicate technical trade-offs, risks and progress clearly to both technical and non-technical stakeholders. Take on a Technical Lead role when necessary, leading a team of engineers to deliver excellent results within agreed timescales. Take on Line Manager duties when necessary, with regular syncs to provide advice, mentoring, pastoral care and continuous feedback, with an annual performance review cycle. Knowledge, Experience and Qualifications Essential Extensive commercial software experience. Degree in Computer Science, Mathematics, Statistics, Physics, Engineering or another relevant STEM discipline, or equivalent practical experience. Familiarity with our core stack, with strong experience in at least 2 components: Python, Typescript, Relational databases, APIs, Docker, Kubernetes, Kubeflow, AWS. Strong core software engineering and DevOps skills, including CI/CD, Version control, containerisation and cloud deployment. Knowledgeable on engineering best practices and comfortable with producing clean, maintainable, well-tested code. Comfortable with code review and giving clear, actionable, constructive feedback to others. Highly effective when working in a remote-first, iterative agile environment. Experience working across the lifecycle from experimentation and prototyping through to integration and operationalisation. Ability to work effectively in technically complex and ambiguous environments involving multiple stakeholders. Strong communication skills, including the ability to explain technical issues and trade-offs clearly to non-specialists. Desirable Experience architecting and designing complex distributed software systems for cloud environments. Experience developing and deploying machine learning, AI or data-driven systems in production or near-production settings. Technical Lead and/or Line Manager experience. Why Join Us? We're committed to your growth, providing the support to excel in your current role whilst offering opportunities to step into new challenges and drive your career forward. We realise that we need to be a good fit for you above all else so here s what you can enjoy about AND-E: Recognised as the Best Large Insurance Employer: We are proud to have been named the Best Large Insurance Employer for 2023 at the prestigious British Insurance Awards. Unmatched Work-Life Balance. Competitive Salaries and Benefits Package: We offer competitive salaries that recognise your skills and expertise. We champion choice, flexibility, and balance in both work and home life. Our commitment to diversity, equity, and inclusion ensures everyone feels valued and supported including embracing neurodiversity and providing the tools needed to thrive. Our community s unwritten rule is to be as flexible as we can be. We understand life happens, and on We like to think our benefits package is one of the best, focusing on colleagues health, wealth, and lifestyle. We offer: Up to 28 Days annual leave with the option to buy/sell up to 5 days holiday Healix Private Medical Insurance Options 3 x Annual Salary Life Assurance Health and Well-being Support: Including money back on health expenses (optician, dental, physio), free flu jab voucher, 24/7 virtual GP service, employee assistance programme, and enhanced family-friendly policies (e.g. £200 baby bonus). Financial and Lifestyle Benefits: Offers £250 towards driving lessons , interest-free season ticket loan , cycle scheme with discounts, Wagestream for financial flexibility , and pension advisory services for retirement planning. Subject to company performance and completion of probation Aioi Nissay Dowa Europe is committed to promoting equal opportunities in employment. Employees and job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics) At AND-E, equal opportunity is more than a policy it s a promise. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic. Reasonable adjustments: If you require any adjustments to support you during our recruitment process, please let us know. We re committed to making the process accessible and are happy to help.

Paralegal BR-1317 Paralegal - Membership Organisation in lovely offices in the City - £40,000-£45,000 - hybrid working (3-4 days in office) Great opportunity for a paralegal to join busy membership organisation of c.30 people to provide support across their Legal and Compliance function. You will work closely with the Senior Counsel to manage the day to day workload, freeing up time for them to focus on more complex and strategic matters. Your role will focus on administration and processes to ensure matters are accurately recorded and processed. The role Duties will include: Legal and contract support - carry out legal research, first line review of legal documents, review external and public-facing communications External Counsel and stakeholder coordination - liaise with external counsel and advisors Compliance and due diligence administration - information gathering, record keeping, prepare documents, escalate risks Governance, policies and records - draft, update and maintain policies, prepare governance papers, maintain legal registers and trackers, support document management Investigation / incidents - support with administration for investigations and incidents, track actions and deadlines rising from investigations The right candidate will have around 3-5 years' experience in a similar role and will hold a GDL, SQE / LPC studies, paralegal qualification or have equivalent relevant experience. The organisation are looking for a candidate who is highly organised, has excellent attention to detail, good judgement and is used to juggling priorities. This is a great opportunity to join a small team and take on a role with a broad and varied remit. Salary: £40,000-£45,000 depending on experience plus benefits including enhanced pension, optional private health insurance, discretionary bonus - hybrid working (3-4 days in office)

Your new company My client, a leading insurance claims organisation based in Warrington, is seeking a pair of professional recovery advisors to join their team on a permanent basis. Based in contemporary offices in Warrington with ample free parking, you will be joining a fast-paced and well-established team who all have a passion for going that extra mile with both internal and external customers. Your new role The position is offered full time Monday to Friday with a choice of either a 35 or 40-hour week. You will play a pivotal role in driving performance by identifying the root causes of payment delays and resolving barriers to settlement. Taking confident ownership of complex recovery activity. This position focusses on delivering timely, accurate follow-up with insurers, customers and internal stakeholders to improve outcomes. Some of your duties will include but not limited to Investigate payment delays, identify root causes and take ownership of resolving issues quickly and effectively. Maintain regular, professional communication with insurers, customers and internal teams to secure timely outcomes. Take a self-motivated and organised approach to workload management, ensuring actions are completed accurately and within agreed timescales. Support the Head of Department by contributing insight, raising concerns early and helping maintain high operational standards. Provide proactive case management, clear prioritisation and focused follow-up on overdue payments Use data, system notes and data activity to spot trends, highlight risks and support continuous improvement in performance. What you'll need to succeed Experience within the insurance sector, with a strong understanding of claims, recoveries or dispute resolution Strong communication skills both written and verbal A track record of managing payment queries, resolving delays and achieving positive recovery outcomes. Confidence in investigating issues, identifying root causes and taking practical action to resolve them. Self-motivated, tenacious and resilient approach, with the drive to follow tasks through to completion. Attention to detail, sound judgement and an organised working style. Comfortable with Microsoft applications and general IT systems. Passion for going that extra mile What you'll get in return Competitive salary - up to 40k DOE Free parking Contemporary offices Progression opportunities 22 days' holiday, increasing to 27 days with service, plus your birthday offPension scheme What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

The Role As a Customer Service Advisor, you'll be the voice of - helping travelers with everything from hotel bookings to flight queries while delivering exceptional service across phone, chat, and email. Why You'll Love Working Here 33 days annual leave (including bank holidays) 3 extra days for parents/guardians, plus long service leave after 10+ years $600 USD in Trip Coins annually to spend on your next adventure Monthly bonuses & $450 USD refer-a-friend scheme Health cash back plan for dental, optical, physiotherapy, massages & more Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunities Birthday & service anniversary celebrations with gift cards and cake Regular team events, social activities, and recognition programmes. Fun team days with seasonal and cultural celebrations, work anniversaries, games, prizes, awards, free lunches and sweet treats! Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh. This is NOT a remote role so you should be within commutable distance to the office. Salary: 26,800 Hours: Full time, 37.5 hours a week. Hybrid: Our hybrid model is 3 days in office, 2 days from home. Language: This role requires spoken and written fluency in English and Turkish RTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time. About Us Since 2014, 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price. What You'll Do: Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across Turkish and English lines. Take ownership of customer concerns, resolving travel-related issues end-to-end. Communicate clearly and confidently across multiple channels. Collaborate within a supportive team to achieve KPIs and service targets. Share ideas to improve customer experience and internal processes. Represent and represent the culture in every interaction. What You'll Bring: Previous customer service experience, ideally in a contact centre environment. Fluent in English and Turkish (written and verbal). Strong communication and problem-solving skills, with resilience under pressure. Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. Comfortable navigating systems and CRM tools to resolve queries efficiently in a fast-paced environment. Travel & Tourism industry experience - desirable but not essential Culture At our culture is all about people, we're a truly global and multicultural workforce with team members from over 30 countries. We strive to foster a workplace where everyone feels valued, supported, and inspired to grow. We enable you to unleash your full potential and make impact. With a real commitment to internal progression and promotion, your journey could take you anywhere, many of our senior leaders started with us in this very role! Have a good trip, and see you soon!

We're looking for a Dutch Speaking Customer Service Advisor to join our Customer Support team in Edinburgh. If you're fluent in Dutch and English and enjoy helping people, you'll support customers via phone and live chat, assisting with flights, hotels and other travel-related enquiries while delivering an exceptional customer experience. Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh - Hybrid (This is NOT a remote role). Salary: 26,800 Hours: Full time, 37.5 hours a week. Hybrid : Our hybrid model is 3 days in office, 2 days from home. Language: This role requires spoken and written fluency in Dutch and English RTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time. Why You'll Love Working Here: 33 days annual leave (including bank holidays) Hybrid working - 3 days in the office, 2 days from home (subject to training and performance) Monthly performance bonus $600 USD in annual Trip Coins to put towards your own travel Health Cash Plan covering dental, optical, physiotherapy, massages and more Free on-site gym or discounted memberships with Nuffield Health and PureGym Enhanced family leave , enhanced sick pay and an Employee Assistance Programme Life insurance worth four times your annual salary $450 USD employee referral bonus Continuous learning and genuine career progression - many of our leaders started in this role Regular team socials, free lunches, celebrations and recognition events Additional leave for parents/guardians and long service leave after 10 years What You'll Do: Deliver outstanding customer service across phone, live chat and email in both Dutch and English. Support customers with flights, hotels and other travel-related enquiries. Take ownership of customer issues from first contact through to resolution. Deliver an empathetic, professional and efficient customer experience. Manage multiple customer conversations while maintaining accuracy and quality. Work collaboratively with colleagues to achieve team KPIs and service targets. Identify opportunities to improve the customer experience and internal processes. Represent 's values in every customer interaction. What You'll Bring Fluent spoken and written Dutch and English (essential). Previous customer service, customer support, customer care or contact centre experience. Excellent communication and problem-solving skills. Confidence handling multiple live chats and navigating multiple systems simultaneously. Comfortable working towards KPIs and performance targets. Strong attention to detail and accurate typing skills. A positive attitude with the ability to adapt and learn in a fast-paced environment. Experience using CRM systems or customer service software is advantageous. Travel or tourism industry experience is desirable but not essential. About Group is one of the world's leading travel technology companies, helping millions of customers book flights, hotels, trains and holidays across the globe. With more than 30,000 employees across 30 countries, we operate global Customer Support Centres that provide 24/7 support in multiple languages. Our mission is simple: to make every journey the best it can be. Our Edinburgh team is home to colleagues from over 30 nationalities, creating a truly international and inclusive workplace where everyone is encouraged to learn, grow and develop their career. Many of our managers and senior leaders started their journey in this very role, making this an excellent opportunity to build a long-term career with . If you're passionate about delivering exceptional customer service and want to join a fast-growing global business, we'd love to hear from you.

SERVICE ADVISOR Location: Guildford Salary: £32,000 Basic Salary OTE £38,000 Hours: Monday to Friday, 8:00am - 6:00pm (One Early Finish Per Week) Saturday on Rota Job Type: Full-Time, Permanent Looking for a role where your customer service skills are recognised, your earning potential is rewarded, and your career can continue to progress? If you're an experienced Service Advisor looking to join a successful main dealership, this is an excellent opportunity to become part of a professional and supportive aftersales team. Offering a competitive salary, achievable bonus, excellent employee benefits, and genuine opportunities for career progression, this role is ideal for someone who enjoys delivering exceptional customer service in a fast-paced environment. As the first point of contact for customers, you'll play a key role in ensuring every customer receives a first-class experience while helping to maximise workshop efficiency and aftersales performance. WHAT'S IN IT FOR YOU? £29,000 Basic Salary OTE £35,000 Generous Annual Leave, Increasing with Length of Service Enhanced Family Leave Techscheme for Discounted Technology Purchases Eyecare Vouchers Smart Health - 24/7 GP & Wellbeing Support Dental Insurance Optional Critical Illness Cover MyView PayNow - Access Your Earned Pay Early Free Will Writing Service Flexible Life Assurance Partner Life Assurance Discounted Gym Memberships Travel Insurance Home & Technology Vouchers Retail & Lifestyle Discounts Ongoing Training & Career Development Full-Time, Permanent Position THE ROLE As a Service Advisor, you'll be responsible for delivering an outstanding customer experience while ensuring the efficient day-to-day operation of the service department. Key responsibilities include: Booking customer vehicles in for servicing, maintenance, and repairs Ensuring efficient workshop loading by liaising closely with the workshop team Keeping customers informed throughout the repair process Advising customers on additional work required and associated costs Upselling service plans, maintenance work, and aftersales products where appropriate Preparing estimates, invoices, and service documentation accurately Working closely with Technicians to ensure vehicles are completed on time Delivering exceptional customer service from vehicle check-in through to collection ABOUT YOU We're keen to hear from candidates who can demonstrate: Previous experience as a Service Advisor within the automotive industry Experience using Kerridge, 1Link, Pinnacle, or a similar Dealer Management System (DMS) A proven track record of upselling additional work, service plans, and aftersales products Excellent communication and customer service skills Strong organisational skills with the ability to prioritise workload effectively A positive, professional, and team-focused attitude Full UK Manual Driving Licence (subject to licence checks) Right to work in the UK (sponsorship is not available) Alternative job titles may include: Service Advisor, Senior Service Advisor, Aftersales Advisor, Customer Service Advisor, Service Reception Advisor or Automotive Service Advisor. APPLY TODAY This is an excellent opportunity to join a dealership that values exceptional customer service, invests in its people, and offers genuine opportunities for long-term career progression within a supportive and rewarding working environment. If you're an experienced Service Advisor looking for your next challenge, we'd love to hear from you. Interested in finding out more? Apply today or contact Howard at Auto Skills for a confidential discussion about this Service Advisor opportunity, quoting job reference 54426.

Job Title: Associate - Environmental Planning Location: London Penguin Recruitment is delighted to be supporting a leading independent consultancy with a strong reputation for delivering some of the UK's most high-profile and complex development projects. This employee-owned business is recognised for providing clear, commercially focused and honest advice across planning, environmental assessment and development economics. Their integrated approach brings together planning expertise with specialist capability in Socio-Economic Assessment, Environmental Impact Assessment (EIA), and Development Economics. This is an exciting opportunity for an Associate - Environmental Planning to join a growing Environmental Planning team, working on a diverse portfolio of projects including large-scale regeneration, infrastructure, residential, industrial & logistics, and commercial developments. The Role The successful candidate will take a leading role in the delivery of environmental planning and EIA projects, ensuring high technical standards, commercial awareness, and strong stakeholder engagement throughout. This position combines project leadership, client advisory responsibilities, and team management, including overseeing budgets, managing resources, preparing bids, and mentoring junior colleagues. You will work collaboratively across disciplines while also taking ownership of project delivery, client relationships, and strategic environmental planning outputs. Acting as a trusted advisor, you will represent clients and the consultancy in meetings, consultations, and stakeholder forums, while also contributing to business development and the continued growth of the environmental planning offer. Key Responsibilities Lead the preparation and delivery of high-quality environmental planning and EIA advice with minimal senior oversight Manage multiple projects of varying scale and complexity, independently leading smaller schemes and coordinating larger multidisciplinary teams Oversee project finances including budgets, WIP, invoicing, and fee management Prepare fee proposals, bids, and tenders, ensuring robust commercial planning and programme control Develop and deliver EIA strategies, screening and scoping reports, and full environmental assessments Produce clear, high-quality technical reports and strategic advice, considering project risks and wider implications Plan and lead client meetings, stakeholder engagements, and project workshops Act as the main point of contact for clients, planning authorities, and stakeholders, providing confident and professional advice Review and coordinate EIA inputs across disciplines to ensure consistency and quality Contribute to business development through networking, client engagement, marketing activities, and securing new work Support team development through mentoring, technical review, and knowledge sharing Play an active role in maintaining and enhancing internal quality standards and company culture About You Degree (or higher) in a relevant environmental, planning or related discipline Ideally IEMA Registered EIA Practitioner and/or Chartered Environmentalist (CEnv ) Strong understanding of EIA regulations, planning policy, and relevant case law, with practical application experience Proven experience managing EIA projects and multidisciplinary teams Strong commercial awareness, including budgeting, WIP management, invoicing, and fee control Excellent written and verbal communication skills, with the ability to present complex information clearly and confidently Strong analytical skills, attention to detail, and sound professional judgement Comfortable working independently while contributing effectively to team collaboration Strong stakeholder engagement skills with experience working alongside clients, consultants, and public sector bodies Proficient in Microsoft Office and relevant technical tools; experience using AI tools in project delivery is beneficial Demonstrates integrity, professionalism, and a proactive approach to problem solving and delivery What's on Offer Competitive salary and discretionary bonus scheme 28 days annual leave plus bank holidays Pension scheme Life assurance and income protection Employee Assistance Programme Structured training and professional development support Upon completion of probation: Private medical insurance (including pre-existing conditions) Health cash plan Access to private GP services Professional membership fees covered Interest-free season ticket loan Cycle-to-work scheme Nursery scheme Interested? The hiring manager is looking to meet suitable candidates ASAP. If you meet the above criteria, please contact Josh Jones on (phone number removed) or email (url removed)

Corporate Tax Senior / Assistant Manager - LondonLondon Hybrid Working Corporate Tax Compliance & AdvisoryAn ambitious and growing accountancy and advisory firm in London is looking for a Corporate Tax Senior or Corporate Tax Assistant Manager to join its expanding tax team.This is an excellent opportunity for a corporate tax professional looking for broader advisory exposure, greater client responsibility and a clear route for progression within a modern, commercially focused practice.You'll work with an impressive client portfolio spanning entrepreneurial and owner-managed businesses through to larger UK companies and international groups, providing plenty of technical variety and exposure to increasingly complex corporate tax matters.Corporate Tax Compliance & AdvisoryThe position combines responsibility for managing corporate tax compliance with involvement in a broad range of advisory assignments.Depending on your experience, you'll have the opportunity to work across areas including: Corporate tax planning and advisory projects Group and international tax matters Transactions and restructuring assignments Complex corporate tax compliance HMRC enquiries and correspondence Tax technical research and planning You'll work closely with senior members of the tax team while developing direct relationships with clients and colleagues across the wider firm.Your ResponsibilitiesAs a Corporate Tax Senior / Assistant Manager, you'll be responsible for: Managing the corporate tax compliance cycle for a varied portfolio Reviewing corporation tax computations and returns Reviewing work prepared by junior members of the team Supporting Managers and Partners on corporate tax advisory assignments Identifying tax planning opportunities across your client portfolio Providing technical corporate tax support to clients and colleagues Liaising directly with clients, HMRC and other professional advisers Managing workflow, deadlines and client expectations Supporting and mentoring junior tax professionals Developing strong relationships across the firm's wider service lines As your experience develops, you'll be encouraged to take greater ownership of client relationships and increasingly complex advisory work.Who We're Looking ForThis opportunity would suit an experienced Corporate Tax Senior looking to step towards Assistant Manager level, or an existing Corporate Tax Assistant Manager seeking broader exposure and progression.Ideally, you'll have: Strong UK Corporate Tax experience gained within an accountancy practice Experience across corporate tax compliance with some exposure to advisory work Confidence reviewing corporation tax computations and returns Around 4+ years' corporate tax experience CTA qualification, part-qualification or progression towards CTA Strong technical and commercial awareness Confidence dealing directly with clients and senior stakeholders Experience supporting or reviewing the work of junior colleagues A proactive approach and desire to continue developing technically Clients & ExposureThe firm works with a broad and commercially interesting client base across multiple industries and jurisdictions.You'll gain exposure to: Owner-managed and entrepreneurial businesses Growing UK companies International and multinational groups Complex corporate structures Cross-border tax matters The breadth of the portfolio makes this particularly attractive for someone who wants to develop beyond routine corporate tax compliance and build stronger advisory experience.Career DevelopmentThe tax team is continuing to grow, creating genuine opportunities for progression.You'll receive significant exposure to senior leadership and be encouraged to take responsibility based on your ability and experience rather than simply length of service.Whether you're currently a Corporate Tax Senior ready for the next step or already operating at Assistant Manager level, there is scope to develop towards Corporate Tax Manager and beyond.Benefits & Working EnvironmentThe firm offers a modern, collaborative working environment alongside a comprehensive benefits package, including: Hybrid and flexible working Private medical insurance Competitive pension contribution Additional leave over the December holiday period Medical cashback scheme Group life assurance Mental health and wellbeing support Study support where applicable Regular team socials and company events Cycle to Work scheme Interest-free travel / season ticket loan support Nursery-related workplace benefits Modern Central London offices The OpportunityThis is an excellent Corporate Tax Senior / Assistant Manager opportunity for someone who wants the technical quality and client exposure of a strong London tax practice without becoming lost within a very large team.You'll have the opportunity to develop your advisory experience, work directly with an impressive client base and build towards the next stage of your corporate tax career within a growing and supportive firm.For more information on this Corporate Tax Senior / Assistant Manager position in London, apply today or get in touch for a confidential discussion.For further information on this role please contact David Elliot at Clark Wood - / DD: Mobile: This role is ideal for candidates with relevant experience in a UK accountancy practice. Unfortunately, we are unable to offer visa sponsorship for this position. If this specific vacancy is not quite what you are looking for, please contact us to investigate alternatives; you can send your CV to this job or contact us directly. Successfully 'Refer a Friend' or colleague to us and receive a bonus of over £500 in vouchers.

For the right candidate, the role can be based at Liverpool, Middlesbrough, or Hixon Our Business Workdry International is the holding company for two of the UK s leading providers of water pumps and industrial wastewater treatment products and services. The UK Group operates two complementary trading businesses - Selwood Ltd and Siltbuster Ltd. With a pedigree spanning seven decades, Selwood is an innovative business with a cutting-edge approach to customer service, product development, manufacture and quality. We are world leaders in pump manufacturing and the leading pump rental solutions company in the UK. Siltbuster s goal is to keep our water clean and natural, the business has over twenty years expertise in treating contaminated waters across a wide range of sectors. The Group has grown enormously over the last few years and we ensure our staff have the right skills, knowledge & experience to deliver to our customers, as well as creating career paths to help develop, retain and motivate our people. About The Role We are currently recruiting an HRBP for a 9 month period on a fixed term contract. In this role our Business Partner (HRBP) is a strategic advisor which involves national travel to cover all our sites across the UK. in this role you will be partnering with senior leaders, driving people strategies that align with business objectives. The role blends operational HR expertise with strategic thinking, ensuring talent management, performance, employee engagement, and workforce planning initiatives support both immediate and long-term goals. By collaborating with Centres of Excellence (CoEs), Shared Services, and HRIS, the HRBP delivers an effective, data-driven HR service that enhances organisational success and employee experience. HR Strategy & Business Alignment Talent & Performance Management Employee Engagement & Change Management HR Operations & Compliance Upskilling & Capability Building HR Data & Insights QUALIFICATIONS & EXPERIENCE: Partner with senior leaders to understand business priorities and develop people strategies that drive organisational success. Align HR initiatives with business objectives, ensuring workforce planning supports long-term growth and business continuity. Work with HRIS to leverage data-driven insights that inform HR decision-making and highlight areas of focus. Act as a champion for HR best practices and continuous improvement within the business, ensuring HR is seen as a proactive and value-adding function. Support talent acquisition efforts in collaboration with CoEs to attract and retain top talent, ensuring hiring practices align with business needs. Implement performance management frameworks, coaching managers on feedback, goal setting, and development planning. Support succession planning discussions and career development initiatives to ensure workforce readiness and leadership pipeline sustainability. Provide guidance on organisational design and job role development to enhance productivity and efficiency. Drive initiatives to enhance employee engagement, workplace culture, and retention through data-led approaches. Support leaders in managing change effectively, including organisational restructuring, mergers, or process transformations, ensuring smooth transitions and employee buy-in. Act as a key stakeholder in internal communication strategies, ensuring employees are well-informed and aligned with business goals. Work closely with leadership to build a positive work environment where employees feel valued and supported. Ensure HR policies and practices comply with employment law, industry standards, and best practices. Work closely with Shared Services to streamline HR processes and free up time for strategic initiatives, ensuring operational efficiency. Provide expert advice and manage complex employee relations cases, ensuring a fair, transparent, and consistent approach to issue resolution. Monitor HR compliance risks and proactively address potential challenges before they escalate. Promote continuous professional development within the HR team and leadership, identifying key areas for growth and implementing tailored learning solutions. Identify key skills needed in a growing organisation and implement upskilling strategies to future-proof workforce capabilities. Encourage knowledge sharing among HRBPs to enhance consistency in HR approaches and drive best practices across the business. Support leaders in developing their people management skills, fostering a coaching culture that empowers employees and enhances organisational capability. Use workforce data and HR analytics to track trends, identify potential risks, and proactively address recurring issues through targeted initiatives. Develop and deliver regular reports on HR metrics, such as employee turnover, engagement levels, and performance trends, to inform leadership decision-making. Ensure HR initiatives are data-driven and aligned with business objectives, measuring their impact and continuously refining strategies based on insights. CIPD Level 5 or above preferred, or equivalent relevant experience. Further HR or business-related qualifications desirable. Proven experience as an HR Business Partner or in a similar HR role within a fast-paced, dynamic environment. Strong track record of working closely with leadership teams to drive HR strategies and influence decision-making. Experience in change management, workforce planning, and employee relations, with a proven ability to navigate complex HR challenges. Demonstrated experience in leveraging HR data and analytics to drive business outcomes. Excellent relationship-building and stakeholder management skills, with the ability to influence at all levels. Strong analytical skills, with the ability to translate HR data into meaningful insights and actionable strategies. Problem-solving and decision-making capabilities, with a proactive and solutions-focused approach. High levels of emotional intelligence and adaptability, ensuring effective communication and leadership support. Proficiency in HR technology, systems, and reporting tools What we can offer you We understand balancing work and life commitments isn t always easy, that s why we ve designed our benefits package to support you in all areas of life. Competitive salary Company car, or car allowance Eligible for company bonus scheme (annual and quarterly payments) Medicash Scheme medical expenses scheme (access to 24hour online GP services, discounted gym memberships) Pension scheme with contribution based on total earnings not just salary 25 days holiday + 8 Bank Holidays Increasing annual leave entitlement with long service 3x your annual salary life insurance (DIS) Support for development and training Employee assistance programme (EAP) & access to Mental Health first aiders Employee discount scheme (discounts/vouchers for supermarkets, high street shops, holidays and more) Employee referral scheme Hybrid working (i.e., working from home and in the office) pattern.

What's in it for you? Full training provided with an excellent opportunity to build a career within the finance and credit sector Performance related bonus scheme Generous holiday allowance including public holidays Pension, life insurance and wellbeing support Gym membership and referral programme Casual dress and on site parking Genuine career progression opportunities, with many senior leaders having developed from entry level positions Must have's A calm, empathetic and professional approach when speaking with customers Strong listening and communication skills Confidence managing telephone conversations Excellent attention to detail and the ability to maintain accurate records Ability to handle sensitive conversations with discretion and professionalism Good organisational and time management skills Nice to have's Previous customer service experience GCSEs, A Levels or equivalent qualifications So, what will you be doing? Speaking with customers who may be experiencing financial difficulties Understanding individual circumstances through effective questioning and active listening Agreeing fair and sustainable repayment solutions on behalf of clients Maintaining accurate and detailed call notes Delivering excellent customer service while balancing client requirements Building positive relationships with customers through supportive and professional conversations Working as part of a collaborative team to achieve service and performance objectives Helpful extras Ideal for someone looking to start or develop a career within financial services Full support and training provided from day one Opportunity to join a people focused organisation working with recognised household brands Interested? Send your CV to i2i Recruitment today! Our mission of 'Making Recruitment Personal' also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if it's successful.

Portfolio are partnering with a leading HR & Payroll technology business to recruit a Senior Payroll Advisor into their growing specialist Payroll Advisory team. This isn't a traditional payroll role. This is an opportunity for an experienced payroll professional to become the go-to escalation expert for complex payroll and software-related issues, supporting clients who rely on best-in-class payroll technology to keep their businesses running smoothly. You'll work at the intersection of payroll, software, client support, and problem-solving - collaborating with Product, Technical Support, and third-party providers to investigate issues, identify solutions, and deliver an exceptional customer experience. If you enjoy untangling complex payroll queries, troubleshooting technical challenges, and being the person others turn to for answers, this role offers the chance to step into a more specialist, advisory-led position within a fast-growing and forward-thinking business. The Role As a Senior Payroll Advisor, you'll take ownership of complex payroll software and advisory cases, supporting clients with high-level technical and legislative queries while acting as an escalation point for the wider Payroll team. You'll be responsible for investigating issues thoroughly, identifying root causes, replicating software problems within a test environment, and working closely with internal teams to drive resolutions forward. This is a role where your payroll expertise genuinely makes an impact - not only for clients, but also in helping shape product improvements, system enhancements, and internal best practice. What You'll Be Doing Being the go-to escalation expert for complex payroll and software queries Investigating payroll issues, identifying root causes, and finding practical solutions Supporting clients with technical payroll guidance and system troubleshooting Working closely with Product and Technical teams to resolve software issues Replicating bugs in test environments and escalating where needed Advising on payroll corrections, HMRC compliance, and data discrepancies Supporting and mentoring Payroll Advisers on more complex cases Identifying opportunities to improve systems, processes, and client experience Keeping cases updated accurately within Salesforce and managing workloads effectively Building trusted relationships with clients through expert support and problem-solving What We're Looking For Strong technical payroll knowledge with a solid understanding of UK payroll legislation Previous experience supporting payroll software or working within a payroll systems environment Confident understanding of HMRC reporting requirements and payroll compliance Experience troubleshooting payroll discrepancies and reconciling payroll data Strong analytical and problem-solving skills with exceptional attention to detail Ability to communicate confidently with clients, stakeholders, and internal teams Comfortable working in a fast-paced environment managing multiple priorities A naturally inquisitive mindset with the ability to investigate issues thoroughly and think commercially Experience within a bureau, outsourced payroll, or payroll software environment would be highly advantageous Why Join? This is an opportunity to join a business that's investing heavily in its Payroll division and building a specialist team of experts who genuinely influence the direction of the service and software offering. You'll be surrounded by experienced professionals, exposed to complex and varied payroll challenges, and given the opportunity to develop your technical expertise in a highly collaborative environment. Alongside a competitive salary, you'll also benefit from: 25 days holiday plus bank holidays & your birthday off Enhanced pension contributions with service Health Shield & Employee Assistance Programme Group life insurance On-site gym & discounted health club membership Cycle to Work scheme Travel loan scheme Retail, travel & lifestyle discounts Ongoing training, development & progression opportunities If you're ready to step beyond payroll processing and move into a more technical, consultative role where your expertise will genuinely add value, we'd love to hear from you. 51225GOR2 INDPAYN The Portfolio Group are acting on behalf of our client in recruiting for this position.

Customer Service Advisor Do you enjoy building relationships with customers and colleagues and are looking for genuine career opportunities? Then there's a role here for you! We're currently looking for understanding people to join our contact centre teams supporting our home insurance customers across our various banking brands. Pay : 14.40p/hr Contract Type: Temporary Contract Length: 6 months Start Date: 14th September 2026 Working Pattern: Full Time, 35 hours per week Shifts: Monday to Friday (8 AM - 6 PM), Saturday (9 AM - 1 PM) - every other Saturday with a weekday off Training : For your first 7-8 weeks you will receive a thorough training programme focussed on getting you prepared for supporting customers. Training will be Mon-Fri 9-5, and will be based from our Halifax site Work From Home: After 8 weeks training you can work from home 3 days per week. After training you pick your workplace - attending either office in Halifax OR Leeds on a 2 days per week basis. What You'll Do: As a Customer Service Consultant, you'll be taking customer calls and doing your best to help them with our products, taking time to understand what matters to them. You will be the first point of contact for customers, and will help in all kinds of issues such as: Handle customer enquiries on new and existing home insurance policies. Log new claims and provide updates throughout the claims process. Support customers with complex queries and case resolutions. Investigate and resolve complaints in line with company procedures. Explain policy decisions, including declines, cancellations, and underwriting outcomes. What We Offer: Work from home 3 days per week (after training sign off) Weekly Pay Comprehensive training and ongoing support to ensure your success A vibrant and supportive team environment Opportunities to develop your skills in the financial services industry Online payslips Dedicated aftercare team Annual leave allowance Employee Assistance Programme Access to Able Futures Eyecare vouchers Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more Smart Spending App Workplace Pension scheme What We're Looking For: Crucially, you're a people person - working with your team to provide an essential service to our customers. The emotional intelligence to put yourself in the customers' shoes, ask the probing questions needed to determine how we can best meet their needs. The passion and commitment to deliver on your promises and to go above and beyond for people to ensure their policies needs are met. Adhere to processes but also be able to think creatively on your feet when required and use your judgment to do the right thing. Strong attention to detail and really great communication skills to construct written correspondence when required as well as talking to customers over the phone. Why Join Us? Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.