Are you an experienced IT Support Engineer who enjoys solving complex technical challenges, delivering projects and building trusted client relationships? Do you thrive in a varied, customer-facing role where one day could involve Microsoft 365 or infrastructure support and the next a cloud migration, cybersecurity project or network deployment? Looking to join a growing consultancy where your expertise will be valued, your ideas heard, and no two days will feel the same? At Active IT, we provide responsive, tailored IT support and project delivery to SMEs and preparatory schools across the South East. We re now looking for a capable and confident Senior IT Support Engineer to join our collaborative technical team and help our clients get the very best from their technology. The Role at a Glance: Senior IT Support Engineer Windsor or East Berkshire Based + Travel Across Berkshire, Hampshire, Surrey & West London £38,000 - £40,000 Plus Benefits inc. 20 days holiday + Public Holidays + Birthday Off, Pension Scheme, Generous Mileage Allowance About Us Active IT is a growing IT consultancy providing managed services and project delivery to SMEs and preparatory schools across the South East. We pride ourselves on a flexible, bespoke approach, working closely with each client to design and deliver the right technical solution for their business. With over twenty years of experience behind us, we combine the responsiveness of a small team with the depth of a mature consultancy. The Opportunity We are looking for an experienced and motivated Senior IT Support Engineer to join our technical delivery team. You will represent Active IT on site at client locations across Berkshire, Hampshire, Surrey and West London, as well as supporting in house and remote project work from our Windsor head office. This is a varied role that will suit someone who enjoys problem-solving, building relationships with clients, and working across a broad range of modern technologies. You will be exposed to everything from day to day support and infrastructure projects through to cybersecurity, cloud migrations and network deployments. What We Are Looking For You will need to demonstrate strong technical ability alongside excellent communication and customer service skills. The ideal candidate will be based in or around East Berkshire. A full UK driving licence and your own transport are essential, as you will be travelling to client sites regularly. A generous mileage allowance is paid for all business travel. All successful candidates will be required to pass an Enhanced DBS check. We are looking for someone with at least five years of customer facing experience and a minimum of two years in a commercial IT support or projects role. A degree or relevant technical qualification is preferred, and recent Microsoft certifications will be highly regarded. Required Technical Skills • Windows Server 2019, 2022 and 2025 • Microsoft 365 advanced administration, including Exchange Online, SharePoint and Teams • Mobile device management, including Microsoft Intune and Endpoint Manager • Microsoft Entra ID (formerly Azure AD), Conditional Access and MFA • Active Directory, Group Policy and hybrid identity • Hyper V and VMware virtualisation • Windows, macOS and iPadOS desktop and device support • DNS and DHCP • Networking fundamentals: firewalls, routing, NAT, VLANs and switching • Wi Fi technologies, including UniFi or equivalent enterprise platforms • Firewall management, ideally SonicWall or similar • VPN technologies, including SSL and site to site • PC and laptop hardware diagnostics and build Desirable Skills • Jamf Pro or Jamf School for Apple device management • Microsoft Azure infrastructure and administration • Apple Business Manager and Apple School Manager • Google Workspace and Chrome device management • DNS filtering platforms such as DNSFilter or Cisco Umbrella • Backup and disaster recovery solutions, including Datto, Veeam or Microsoft 365 backup • Cyber Essentials and Cyber Essentials Plus experience • Safeguarding technologies used in education, such as Senso or Classroom Cloud • VoIP and cloud telephony platforms Qualifications Any of the following would be an advantage: • Degree level IT qualification or equivalent demonstrable industry experience • Microsoft 365 Certified: Modern Desktop Administrator, Endpoint Administrator or Identity and Access Administrator • Microsoft Azure Fundamentals (AZ 900) or Administrator (AZ 104) • Jamf Certified Associate or Jamf Certified Tech • CompTIA Network+ or Security+ General Requirements • Two or more years in a client facing, hands on technical role • Excellent verbal and written communication skills • Positive, can do attitude with the confidence to engage stakeholders at all levels • Genuine passion for IT and technology • Five or more GCSEs including English • Smart, professional appearance The Package • £38,000 to £40,000 per annum, depending on experience • Contributory pension scheme • Generous mileage allowance for business travel • 20 days annual leave plus UK public holidays • Your birthday off as an additional day of leave • Ongoing training and certification support • Friendly, collaborative team environment Apply today and be part of a team using technology to drive real-world sustainability impact. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Aug 05, 2026
Full time
Are you an experienced IT Support Engineer who enjoys solving complex technical challenges, delivering projects and building trusted client relationships? Do you thrive in a varied, customer-facing role where one day could involve Microsoft 365 or infrastructure support and the next a cloud migration, cybersecurity project or network deployment? Looking to join a growing consultancy where your expertise will be valued, your ideas heard, and no two days will feel the same? At Active IT, we provide responsive, tailored IT support and project delivery to SMEs and preparatory schools across the South East. We re now looking for a capable and confident Senior IT Support Engineer to join our collaborative technical team and help our clients get the very best from their technology. The Role at a Glance: Senior IT Support Engineer Windsor or East Berkshire Based + Travel Across Berkshire, Hampshire, Surrey & West London £38,000 - £40,000 Plus Benefits inc. 20 days holiday + Public Holidays + Birthday Off, Pension Scheme, Generous Mileage Allowance About Us Active IT is a growing IT consultancy providing managed services and project delivery to SMEs and preparatory schools across the South East. We pride ourselves on a flexible, bespoke approach, working closely with each client to design and deliver the right technical solution for their business. With over twenty years of experience behind us, we combine the responsiveness of a small team with the depth of a mature consultancy. The Opportunity We are looking for an experienced and motivated Senior IT Support Engineer to join our technical delivery team. You will represent Active IT on site at client locations across Berkshire, Hampshire, Surrey and West London, as well as supporting in house and remote project work from our Windsor head office. This is a varied role that will suit someone who enjoys problem-solving, building relationships with clients, and working across a broad range of modern technologies. You will be exposed to everything from day to day support and infrastructure projects through to cybersecurity, cloud migrations and network deployments. What We Are Looking For You will need to demonstrate strong technical ability alongside excellent communication and customer service skills. The ideal candidate will be based in or around East Berkshire. A full UK driving licence and your own transport are essential, as you will be travelling to client sites regularly. A generous mileage allowance is paid for all business travel. All successful candidates will be required to pass an Enhanced DBS check. We are looking for someone with at least five years of customer facing experience and a minimum of two years in a commercial IT support or projects role. A degree or relevant technical qualification is preferred, and recent Microsoft certifications will be highly regarded. Required Technical Skills • Windows Server 2019, 2022 and 2025 • Microsoft 365 advanced administration, including Exchange Online, SharePoint and Teams • Mobile device management, including Microsoft Intune and Endpoint Manager • Microsoft Entra ID (formerly Azure AD), Conditional Access and MFA • Active Directory, Group Policy and hybrid identity • Hyper V and VMware virtualisation • Windows, macOS and iPadOS desktop and device support • DNS and DHCP • Networking fundamentals: firewalls, routing, NAT, VLANs and switching • Wi Fi technologies, including UniFi or equivalent enterprise platforms • Firewall management, ideally SonicWall or similar • VPN technologies, including SSL and site to site • PC and laptop hardware diagnostics and build Desirable Skills • Jamf Pro or Jamf School for Apple device management • Microsoft Azure infrastructure and administration • Apple Business Manager and Apple School Manager • Google Workspace and Chrome device management • DNS filtering platforms such as DNSFilter or Cisco Umbrella • Backup and disaster recovery solutions, including Datto, Veeam or Microsoft 365 backup • Cyber Essentials and Cyber Essentials Plus experience • Safeguarding technologies used in education, such as Senso or Classroom Cloud • VoIP and cloud telephony platforms Qualifications Any of the following would be an advantage: • Degree level IT qualification or equivalent demonstrable industry experience • Microsoft 365 Certified: Modern Desktop Administrator, Endpoint Administrator or Identity and Access Administrator • Microsoft Azure Fundamentals (AZ 900) or Administrator (AZ 104) • Jamf Certified Associate or Jamf Certified Tech • CompTIA Network+ or Security+ General Requirements • Two or more years in a client facing, hands on technical role • Excellent verbal and written communication skills • Positive, can do attitude with the confidence to engage stakeholders at all levels • Genuine passion for IT and technology • Five or more GCSEs including English • Smart, professional appearance The Package • £38,000 to £40,000 per annum, depending on experience • Contributory pension scheme • Generous mileage allowance for business travel • 20 days annual leave plus UK public holidays • Your birthday off as an additional day of leave • Ongoing training and certification support • Friendly, collaborative team environment Apply today and be part of a team using technology to drive real-world sustainability impact. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Cloud Migration Lead MERITUS are recruiting for a Cloud Migration Lead to join one of our clients on an initial contract basis. This is a hands on technical leadership role focused on delivering a large scale datacentre exit programme, migrating critical production environments from on premises infrastructure into AWS. CLOUD MIGRATION LEAD 800 PER DAY INSIDE IR35 (ASSESSMENT PENDING) REMOTE (UK) WITH OCCASIONAL TRAVEL AWS CLOUD MIGRATION CONTRACT UNTIL DECEMBER 2026 FAST INTERVIEW PROCESS About the Role Our client is undertaking a business critical cloud transformation programme to migrate multiple production environments from legacy UK datacentres into AWS before a fixed December 2026 deadline. This is not a project management role. They require a senior technical leader who can take ownership of the migration strategy, provide architectural direction, enhance existing automation and ensure successful production cutovers across several parallel migration workstreams. You'll work alongside established engineering teams, removing technical blockers and making key architectural decisions to ensure migrations are delivered safely and on schedule. Key Responsibilities Lead the end to end technical delivery of large scale datacentre to AWS migrations. Review, improve and extend existing migration automation using Infrastructure as Code. Provide technical leadership across multiple application migration teams. Define migration sequencing, architecture and deployment strategy. Identify and resolve infrastructure, networking, licensing and application compatibility issues. Own production cutover planning, execution and rollback strategies. Work closely with engineering teams to ensure consistent technical standards. Communicate technical risks, progress and key decisions to senior stakeholders. Ensure production migrations are completed with minimal customer impact. Required Experience Extensive experience delivering enterprise scale datacentre to cloud migrations. Strong AWS infrastructure and migration expertise. Solid understanding of VMware and traditional datacentre environments. Experience working with Infrastructure as Code tools such as Terraform or Ansible. Strong knowledge of production infrastructure, networking, DNS, security and access management. Experience leading technical delivery across multiple engineering teams. Ability to troubleshoot complex migration challenges under tight delivery deadlines. Excellent stakeholder management and communication skills. Desirable Experience Experience delivering large scale cloud transformation programmes. Knowledge of highly available production environments. Experience working within regulated or enterprise software organisations. Benefits Remote working with occasional travel for key project milestones. Long term programme running through to December 2026. Opportunity to lead a high profile cloud transformation programme. Fast interview process. Immediate start available.
Aug 05, 2026
Contractor
Cloud Migration Lead MERITUS are recruiting for a Cloud Migration Lead to join one of our clients on an initial contract basis. This is a hands on technical leadership role focused on delivering a large scale datacentre exit programme, migrating critical production environments from on premises infrastructure into AWS. CLOUD MIGRATION LEAD 800 PER DAY INSIDE IR35 (ASSESSMENT PENDING) REMOTE (UK) WITH OCCASIONAL TRAVEL AWS CLOUD MIGRATION CONTRACT UNTIL DECEMBER 2026 FAST INTERVIEW PROCESS About the Role Our client is undertaking a business critical cloud transformation programme to migrate multiple production environments from legacy UK datacentres into AWS before a fixed December 2026 deadline. This is not a project management role. They require a senior technical leader who can take ownership of the migration strategy, provide architectural direction, enhance existing automation and ensure successful production cutovers across several parallel migration workstreams. You'll work alongside established engineering teams, removing technical blockers and making key architectural decisions to ensure migrations are delivered safely and on schedule. Key Responsibilities Lead the end to end technical delivery of large scale datacentre to AWS migrations. Review, improve and extend existing migration automation using Infrastructure as Code. Provide technical leadership across multiple application migration teams. Define migration sequencing, architecture and deployment strategy. Identify and resolve infrastructure, networking, licensing and application compatibility issues. Own production cutover planning, execution and rollback strategies. Work closely with engineering teams to ensure consistent technical standards. Communicate technical risks, progress and key decisions to senior stakeholders. Ensure production migrations are completed with minimal customer impact. Required Experience Extensive experience delivering enterprise scale datacentre to cloud migrations. Strong AWS infrastructure and migration expertise. Solid understanding of VMware and traditional datacentre environments. Experience working with Infrastructure as Code tools such as Terraform or Ansible. Strong knowledge of production infrastructure, networking, DNS, security and access management. Experience leading technical delivery across multiple engineering teams. Ability to troubleshoot complex migration challenges under tight delivery deadlines. Excellent stakeholder management and communication skills. Desirable Experience Experience delivering large scale cloud transformation programmes. Knowledge of highly available production environments. Experience working within regulated or enterprise software organisations. Benefits Remote working with occasional travel for key project milestones. Long term programme running through to December 2026. Opportunity to lead a high profile cloud transformation programme. Fast interview process. Immediate start available.
My client within the financial services industry is seeking for an F5 SME to join the team. Key Requirements: Expert-level proficiency in F5 BIG-IP modules, including LTM, GTM/DNS, ASM, and APM, with proven experience in complex enterprise deployments Hands-on expertise with Avi Networks (VMware NSX Advanced Load Balancer), including virtual service configuration, service engine management, and analytics integration Strong automation and scripting capabilities, leveraging tools such as Ansible, Terraform, Python, or REST APIs to streamline load balancing operations Solid understanding of Cisco routing and switching technologies, including configuration, troubleshooting, and integration with application delivery infrastructure Experience with F5 rSeries appliances - highly preferred Logistics: 600 p/d inside IR35 Hybrid (3 days a week in office) 12 Month contract Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Huxley, please visit (url removed) Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales
Aug 04, 2026
Contractor
My client within the financial services industry is seeking for an F5 SME to join the team. Key Requirements: Expert-level proficiency in F5 BIG-IP modules, including LTM, GTM/DNS, ASM, and APM, with proven experience in complex enterprise deployments Hands-on expertise with Avi Networks (VMware NSX Advanced Load Balancer), including virtual service configuration, service engine management, and analytics integration Strong automation and scripting capabilities, leveraging tools such as Ansible, Terraform, Python, or REST APIs to streamline load balancing operations Solid understanding of Cisco routing and switching technologies, including configuration, troubleshooting, and integration with application delivery infrastructure Experience with F5 rSeries appliances - highly preferred Logistics: 600 p/d inside IR35 Hybrid (3 days a week in office) 12 Month contract Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Huxley, please visit (url removed) Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales
ROLE SUMMARY: The Technical Programme Lead (TPL) is responsible for owning and delivering all aspects of technical solution delivery for key customers in the City of London. The TPL plays a key role in delivering the company's safety and security technology solutions and services working with the Technical Consultants to ensure customer objectives are met and exceeded. Their primary objective is to ensure that projects are completed efficiently, within budget, and according to specified deadlines, overseeing all aspects of a project, from initiation to closure, and serve as the main point of contact for stakeholders and team members. This role will report to the Operations Director - Public Services and include a programme of training and development to assist the individual as required, but also with a view to future progression and succession planning. KEY RESPONSIBILITIES: Project Planning and Initiation: Work with the customer and North team to develop solutions to address customer challenges. Define project scope, objectives, and deliverables in collaboration with stakeholders. Develop project plans, timelines, and schedules using appropriate project management tools and methodologies. Identify project resources, including personnel, budget, equipment, and materials required for successful project execution. Conduct project kick-off meetings to communicate project objectives, roles, and responsibilities to team members. Resource Management: Allocate resources effectively to ensure project tasks are completed on time and within budget. Coordinate with department managers or resource managers to secure necessary personnel for project teams. Monitor resource utilization and adjust allocations as needed to address project requirements or constraints. Risk Management: Identify potential risks and uncertainties that may impact project success. Develop risk management plans to mitigate and address identified risks. Regularly assess and monitor project risks throughout the project lifecycle, implementing contingency plans as necessary. Communication and Stakeholder Management: Serve as the primary point of contact for all project-related communications. Facilitate effective communication between stakeholders, team members, and clients throughout the project lifecycle. Provide regular project updates, progress reports, and status briefings to stakeholders and senior management. Quality Assurance: Establish quality standards and metrics for project deliverables. Monitor project progress and performance to ensure compliance with quality requirements. Conduct regular quality reviews and inspections to identify and address any deviations or deficiencies. Budget and Cost Management: Develop project budgets and cost estimates, considering resource requirements, overhead costs, and other expenses. Monitor project expenditures and track against budget allocations. Identify cost-saving opportunities and implement measures to optimize project spending. Prepare and present monthly financial reports Change Management: Manage changes to project scope, schedule, or objectives through formal change control processes. Assess the impact of proposed changes on project resources, timelines, and deliverables. Communicate changes to stakeholders and obtain necessary approvals before implementation. Team Leadership and Motivation: Provide leadership and direction to project teams, fostering a collaborative and high-performance work environment. Set clear expectations for team members and establish accountability for project tasks and deliverables. Motivate and inspire team members to achieve project goals and overcome challenges. Closure and Evaluation: Ensure successful project closure by completing all required deliverables and obtaining formal acceptance from stakeholders. Conduct post-project reviews and evaluations to assess project performance, identify lessons learned, and document best practices for future projects. Archive project documentation, including lessons learned, for future reference and knowledge sharing. Site Management & Health & Safety Assume overall responsibility for effective site management, ensuring a safe and productive working environment. Act as or oversee the role of Principal Contractor under the Construction (Design and Management) Regulations (CDM) 2015, ensuring all duties are discharged effectively. Develop and enforce site-specific health and safety plans, method statements, and risk assessments. Manage temporary works requirements, including effective compound management and site logistics. Conduct regular site inspections and audits, addressing any non-compliance promptly. Qualifications SKILLS AND EXPERIENCE: Ideally qualified to diploma level Sound understanding of network infrastructure to underpin integrated security solutions including perimeter firewalls, core switches, distribution switches, and edge switches Experience working with virtual environments such as Microsoft Hyper-V/VMWare Experienced in implementing complex integrated security systems technologies e.g., Gallagher, Genetec, Lenel, Veracity, Milestone, etc. Experience with Enterprise Grade VMS and Access Control systems such as Genetec and Milestone Experience in integrating large security systems into one single pane of glass. APM, PRINCE2 or equivalent certification essential. Proven experience managing projects of varying complexity and size, preferably in a relevant industry or domain. Strong leadership, communication, and interpersonal skills, with the ability to effectively collaborate with diverse teams and stakeholders. Proficient in project management tools and software, such as Microsoft Project. Solid understanding of project management methodologies, such as Agile, Waterfall, or Hybrid approaches. Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously. Analytical mindset with the ability to identify problems, evaluate options, and implement effective solutions. Knowledge of risk management, quality assurance, and change management principles and practices. Understanding of current legislation covering safety, health, environment, and quality standards and effective compliance, including industry specific knowledge areas. Adaptability and resilience to navigate through uncertainties, setbacks, and changing project requirements. Commitment to continuous learning and professional development in the field of project management. Genetec and Gallagher certification an advantage Enhanced DBS clearance (for working in public sector environments) NPPV3 or SC clearance may be required for work in some public sector environments. Full UK driving licence.
Oct 07, 2025
Full time
ROLE SUMMARY: The Technical Programme Lead (TPL) is responsible for owning and delivering all aspects of technical solution delivery for key customers in the City of London. The TPL plays a key role in delivering the company's safety and security technology solutions and services working with the Technical Consultants to ensure customer objectives are met and exceeded. Their primary objective is to ensure that projects are completed efficiently, within budget, and according to specified deadlines, overseeing all aspects of a project, from initiation to closure, and serve as the main point of contact for stakeholders and team members. This role will report to the Operations Director - Public Services and include a programme of training and development to assist the individual as required, but also with a view to future progression and succession planning. KEY RESPONSIBILITIES: Project Planning and Initiation: Work with the customer and North team to develop solutions to address customer challenges. Define project scope, objectives, and deliverables in collaboration with stakeholders. Develop project plans, timelines, and schedules using appropriate project management tools and methodologies. Identify project resources, including personnel, budget, equipment, and materials required for successful project execution. Conduct project kick-off meetings to communicate project objectives, roles, and responsibilities to team members. Resource Management: Allocate resources effectively to ensure project tasks are completed on time and within budget. Coordinate with department managers or resource managers to secure necessary personnel for project teams. Monitor resource utilization and adjust allocations as needed to address project requirements or constraints. Risk Management: Identify potential risks and uncertainties that may impact project success. Develop risk management plans to mitigate and address identified risks. Regularly assess and monitor project risks throughout the project lifecycle, implementing contingency plans as necessary. Communication and Stakeholder Management: Serve as the primary point of contact for all project-related communications. Facilitate effective communication between stakeholders, team members, and clients throughout the project lifecycle. Provide regular project updates, progress reports, and status briefings to stakeholders and senior management. Quality Assurance: Establish quality standards and metrics for project deliverables. Monitor project progress and performance to ensure compliance with quality requirements. Conduct regular quality reviews and inspections to identify and address any deviations or deficiencies. Budget and Cost Management: Develop project budgets and cost estimates, considering resource requirements, overhead costs, and other expenses. Monitor project expenditures and track against budget allocations. Identify cost-saving opportunities and implement measures to optimize project spending. Prepare and present monthly financial reports Change Management: Manage changes to project scope, schedule, or objectives through formal change control processes. Assess the impact of proposed changes on project resources, timelines, and deliverables. Communicate changes to stakeholders and obtain necessary approvals before implementation. Team Leadership and Motivation: Provide leadership and direction to project teams, fostering a collaborative and high-performance work environment. Set clear expectations for team members and establish accountability for project tasks and deliverables. Motivate and inspire team members to achieve project goals and overcome challenges. Closure and Evaluation: Ensure successful project closure by completing all required deliverables and obtaining formal acceptance from stakeholders. Conduct post-project reviews and evaluations to assess project performance, identify lessons learned, and document best practices for future projects. Archive project documentation, including lessons learned, for future reference and knowledge sharing. Site Management & Health & Safety Assume overall responsibility for effective site management, ensuring a safe and productive working environment. Act as or oversee the role of Principal Contractor under the Construction (Design and Management) Regulations (CDM) 2015, ensuring all duties are discharged effectively. Develop and enforce site-specific health and safety plans, method statements, and risk assessments. Manage temporary works requirements, including effective compound management and site logistics. Conduct regular site inspections and audits, addressing any non-compliance promptly. Qualifications SKILLS AND EXPERIENCE: Ideally qualified to diploma level Sound understanding of network infrastructure to underpin integrated security solutions including perimeter firewalls, core switches, distribution switches, and edge switches Experience working with virtual environments such as Microsoft Hyper-V/VMWare Experienced in implementing complex integrated security systems technologies e.g., Gallagher, Genetec, Lenel, Veracity, Milestone, etc. Experience with Enterprise Grade VMS and Access Control systems such as Genetec and Milestone Experience in integrating large security systems into one single pane of glass. APM, PRINCE2 or equivalent certification essential. Proven experience managing projects of varying complexity and size, preferably in a relevant industry or domain. Strong leadership, communication, and interpersonal skills, with the ability to effectively collaborate with diverse teams and stakeholders. Proficient in project management tools and software, such as Microsoft Project. Solid understanding of project management methodologies, such as Agile, Waterfall, or Hybrid approaches. Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously. Analytical mindset with the ability to identify problems, evaluate options, and implement effective solutions. Knowledge of risk management, quality assurance, and change management principles and practices. Understanding of current legislation covering safety, health, environment, and quality standards and effective compliance, including industry specific knowledge areas. Adaptability and resilience to navigate through uncertainties, setbacks, and changing project requirements. Commitment to continuous learning and professional development in the field of project management. Genetec and Gallagher certification an advantage Enhanced DBS clearance (for working in public sector environments) NPPV3 or SC clearance may be required for work in some public sector environments. Full UK driving licence.
We are partnering with a fast-growing technology provider who deliver exceptional IT services to prestigious independent schools. They are seeking a highly skilled Network / Infrastructure Support Engineer to lead their Helpdesk provision and provide outstanding onsite and remote support to clients. Gloucestershire 1 day Office and 4 Days Remote Permanent - Competitive Salary + Bonus + Excellent Benefits This is an exciting opportunity for an experienced IT professional with strong 2nd/3rd line expertise to work with the latest technologies, support complex infrastructures, and play a key role in projects that directly enhance IT services within the education sector. About the Role As an Infrastructure Support Engineer , you will: Act as the lead for the Helpdesk function, ensuring outstanding client support. Deliver 2nd/3rd line technical support across networks, servers, firewalls, and cloud platforms. Carry out onsite technical assessments and contribute to project delivery. Support clients with Microsoft 365, Intune, Entra ID, and security solutions. Troubleshoot complex infrastructure issues and maintain accurate documentation. Build trusted, long-term client relationships through a consultative approach. Contribute to technical roadmaps and provide senior engineering cover when required. What We're Looking For We are looking for a proactive and confident engineer with excellent technical knowledge and strong customer service skills. Essential skills and experience: Strong 2nd/3rd line support experience across networks, servers, and firewalls. Advanced networking knowledge (DNS, DHCP, IP Subnetting, Routing). Hands-on experience administering Fortinet Firewalls. Strong working knowledge of Microsoft 365, Intune, and Entra ID. Familiarity with web filtering and email protection technologies. Excellent communication, documentation, and customer service skills. Full UK driving licence and flexibility to travel. Desirable: Experience supporting IT within schools or educational organisations. Familiarity with Fortinet Fabric Suite, Barracuda, Veeam/Acronis, Hyper-V, or VMware. Knowledge of safeguarding and education-focused IT security tools. Why Apply? This role offers the chance to join a forward-thinking IT provider with a reputation for excellence in the education sector. You'll enjoy: Competitive salary and performance-related bonus scheme. Hybrid working with home-based flexibility and regular office visits. Company pension and sickness pay schemes. Electric Vehicle Salary Sacrifice Scheme. 22 days' annual leave (plus bank holidays and your birthday off!), increasing with service. Ongoing professional development opportunities. Being part of a dynamic, supportive team shaping the future of IT in schools.
Oct 01, 2025
Full time
We are partnering with a fast-growing technology provider who deliver exceptional IT services to prestigious independent schools. They are seeking a highly skilled Network / Infrastructure Support Engineer to lead their Helpdesk provision and provide outstanding onsite and remote support to clients. Gloucestershire 1 day Office and 4 Days Remote Permanent - Competitive Salary + Bonus + Excellent Benefits This is an exciting opportunity for an experienced IT professional with strong 2nd/3rd line expertise to work with the latest technologies, support complex infrastructures, and play a key role in projects that directly enhance IT services within the education sector. About the Role As an Infrastructure Support Engineer , you will: Act as the lead for the Helpdesk function, ensuring outstanding client support. Deliver 2nd/3rd line technical support across networks, servers, firewalls, and cloud platforms. Carry out onsite technical assessments and contribute to project delivery. Support clients with Microsoft 365, Intune, Entra ID, and security solutions. Troubleshoot complex infrastructure issues and maintain accurate documentation. Build trusted, long-term client relationships through a consultative approach. Contribute to technical roadmaps and provide senior engineering cover when required. What We're Looking For We are looking for a proactive and confident engineer with excellent technical knowledge and strong customer service skills. Essential skills and experience: Strong 2nd/3rd line support experience across networks, servers, and firewalls. Advanced networking knowledge (DNS, DHCP, IP Subnetting, Routing). Hands-on experience administering Fortinet Firewalls. Strong working knowledge of Microsoft 365, Intune, and Entra ID. Familiarity with web filtering and email protection technologies. Excellent communication, documentation, and customer service skills. Full UK driving licence and flexibility to travel. Desirable: Experience supporting IT within schools or educational organisations. Familiarity with Fortinet Fabric Suite, Barracuda, Veeam/Acronis, Hyper-V, or VMware. Knowledge of safeguarding and education-focused IT security tools. Why Apply? This role offers the chance to join a forward-thinking IT provider with a reputation for excellence in the education sector. You'll enjoy: Competitive salary and performance-related bonus scheme. Hybrid working with home-based flexibility and regular office visits. Company pension and sickness pay schemes. Electric Vehicle Salary Sacrifice Scheme. 22 days' annual leave (plus bank holidays and your birthday off!), increasing with service. Ongoing professional development opportunities. Being part of a dynamic, supportive team shaping the future of IT in schools.
