We are recruiting on behalf of our client for the position of Vehicle Service Advisor at their franchise-approved dealership in Witney, Oxfordshire. This is an excellent opportunity for experienced and aspiring Service Advisors to join a reputable, family-run business with over 40 years of success. Benefits for the successful Service Advisor: Basic salary up to 32,000 per annum, dependent on experience On-target earnings around 35,000 per annum including performance-related bonuses 22 days annual leave plus 8 bank holidays Full manufacturer-approved training programmes Company pension scheme Staff purchase discounts on fuel, vehicles, parts, services, and MOT tests Long-term career progression within a well-established family-run business Working hours from 7:45 am to 5:30 pm, Monday to Friday, with no weekends required Duties of the Service Advisor: Greet customers in the Service Department and manage customer expectations Liaise extensively with the workshop team to monitor work in progress Keep customers informed on the progress of their vehicle repairs and servicing Allocate workloads to Vehicle Technicians to ensure deadlines are met Upsell additional products and services where appropriate to enhance customer satisfaction Ensure a smooth customer journey from arrival to departure Maintain high standards of customer service and satisfaction at all times Requirements: Previous experience as a Service Advisor is beneficial but not essential Strong customer service skills with an ability to communicate effectively Well-organised with excellent time management skills IT literate; familiarity with systems such as Keyloop or Autoline is highly desirable A full UK driving licence with minimal points Ability to deliver exceptional customer service and handle multiple tasks efficiently A proactive approach to upselling and maximising workshop revenue This Vehicle Service Advisor role offers a rewarding career with a well-respected dealership, excellent earning potential, and ongoing professional development. If you are committed to delivering outstanding customer service and want to join a supportive team, this position is not to be missed. Contact Sarena Abbott, Automotive Recruitment Specialist at Perfect Placement covering Witney and Oxfordshire, today to discover more about this fantastic opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job, let us help you find the one to take the first step towards your dream Motor Trade career.
Aug 12, 2026
Full time
We are recruiting on behalf of our client for the position of Vehicle Service Advisor at their franchise-approved dealership in Witney, Oxfordshire. This is an excellent opportunity for experienced and aspiring Service Advisors to join a reputable, family-run business with over 40 years of success. Benefits for the successful Service Advisor: Basic salary up to 32,000 per annum, dependent on experience On-target earnings around 35,000 per annum including performance-related bonuses 22 days annual leave plus 8 bank holidays Full manufacturer-approved training programmes Company pension scheme Staff purchase discounts on fuel, vehicles, parts, services, and MOT tests Long-term career progression within a well-established family-run business Working hours from 7:45 am to 5:30 pm, Monday to Friday, with no weekends required Duties of the Service Advisor: Greet customers in the Service Department and manage customer expectations Liaise extensively with the workshop team to monitor work in progress Keep customers informed on the progress of their vehicle repairs and servicing Allocate workloads to Vehicle Technicians to ensure deadlines are met Upsell additional products and services where appropriate to enhance customer satisfaction Ensure a smooth customer journey from arrival to departure Maintain high standards of customer service and satisfaction at all times Requirements: Previous experience as a Service Advisor is beneficial but not essential Strong customer service skills with an ability to communicate effectively Well-organised with excellent time management skills IT literate; familiarity with systems such as Keyloop or Autoline is highly desirable A full UK driving licence with minimal points Ability to deliver exceptional customer service and handle multiple tasks efficiently A proactive approach to upselling and maximising workshop revenue This Vehicle Service Advisor role offers a rewarding career with a well-respected dealership, excellent earning potential, and ongoing professional development. If you are committed to delivering outstanding customer service and want to join a supportive team, this position is not to be missed. Contact Sarena Abbott, Automotive Recruitment Specialist at Perfect Placement covering Witney and Oxfordshire, today to discover more about this fantastic opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job, let us help you find the one to take the first step towards your dream Motor Trade career.
We are looking for a part time Customer Service Advisor to join us in our mission of delivering quality outdoor products such as log cabins, garden offices, sheds and gazebos designed with care, built to last, and made to make our customers smile! Who We Are: Established in 1994, Dunster House Ltd is a proud, family-run business that s continuing to grow and evolve. Last year alone, we ve expanded even further opening four new sites and now employing over 650 amazing people across 15 locations across the UK. For more than 30 years, we ve been passionate about designing, manufacturing, and retailing quality garden lifestyle products that help our customers make the most of their outdoor spaces. As garden building specialists, we re proud to deliver our products directly to our customers using our very own fleet, ensuring care and quality every step of the way. To find out more about Dunster House Ltd, visit our website. The Role: This job is based out of our Bedford HQ MK41 0LF and provides friendly, efficient support to customers by handling enquiries, resolving issues, and ensuring a positive service experience. This role is ideal for a school leaver or someone looking to work some extra hours over the weekend with flexibility to work some hours in the week when required. Role Overview: Customer Communication: Gather information from customers regarding their queries and provide clear, professional, and timely written responses via email or the company s ticketing system. After-Delivery Support: Handle all post-delivery enquiries, including return requests, assembly and technical assistance, documentation, and replacement parts, ensuring each case is managed to completion. Collaboration and Coordination: Liaise effectively with internal teams including the Design Department, Factory Liaison Managers, and Logistics to resolve customer issues and gather required information. Replacement Parts and Documentation: Prepare and process customer orders for replacement or spare parts. Cross-Departmental Investigation: Investigate customer queries by working collaboratively with all relevant departments to identify causes and implement solutions. Organise and track transfers and deliveries with appropriate departments to ensure timely dispatch and communication to customers. Independent and Team Working: Demonstrate confidence in working independently to manage individual workloads while contributing effectively within a collaborative team Requirements: Proven experience in customer service, preferably within an after-sales or logistical support environment. Proficient in using MS office suite and role appropriate software Strong written communication skills Excellent organisation and time-management skills Ability to multitask and prioritise within a fast-paced environment What We Offer: 6-month temporary contract with the potential to become permanent Minimum working hours: Saturdays 09:00-17:00 and Sundays 10:00-16:00, flexibility to pick up shifts during the week is desirable £28,000 (pro-rated for part time hours) 29 days holiday including bank holidays (pro-rated for part time hours) Referral Programme
Aug 12, 2026
Full time
We are looking for a part time Customer Service Advisor to join us in our mission of delivering quality outdoor products such as log cabins, garden offices, sheds and gazebos designed with care, built to last, and made to make our customers smile! Who We Are: Established in 1994, Dunster House Ltd is a proud, family-run business that s continuing to grow and evolve. Last year alone, we ve expanded even further opening four new sites and now employing over 650 amazing people across 15 locations across the UK. For more than 30 years, we ve been passionate about designing, manufacturing, and retailing quality garden lifestyle products that help our customers make the most of their outdoor spaces. As garden building specialists, we re proud to deliver our products directly to our customers using our very own fleet, ensuring care and quality every step of the way. To find out more about Dunster House Ltd, visit our website. The Role: This job is based out of our Bedford HQ MK41 0LF and provides friendly, efficient support to customers by handling enquiries, resolving issues, and ensuring a positive service experience. This role is ideal for a school leaver or someone looking to work some extra hours over the weekend with flexibility to work some hours in the week when required. Role Overview: Customer Communication: Gather information from customers regarding their queries and provide clear, professional, and timely written responses via email or the company s ticketing system. After-Delivery Support: Handle all post-delivery enquiries, including return requests, assembly and technical assistance, documentation, and replacement parts, ensuring each case is managed to completion. Collaboration and Coordination: Liaise effectively with internal teams including the Design Department, Factory Liaison Managers, and Logistics to resolve customer issues and gather required information. Replacement Parts and Documentation: Prepare and process customer orders for replacement or spare parts. Cross-Departmental Investigation: Investigate customer queries by working collaboratively with all relevant departments to identify causes and implement solutions. Organise and track transfers and deliveries with appropriate departments to ensure timely dispatch and communication to customers. Independent and Team Working: Demonstrate confidence in working independently to manage individual workloads while contributing effectively within a collaborative team Requirements: Proven experience in customer service, preferably within an after-sales or logistical support environment. Proficient in using MS office suite and role appropriate software Strong written communication skills Excellent organisation and time-management skills Ability to multitask and prioritise within a fast-paced environment What We Offer: 6-month temporary contract with the potential to become permanent Minimum working hours: Saturdays 09:00-17:00 and Sundays 10:00-16:00, flexibility to pick up shifts during the week is desirable £28,000 (pro-rated for part time hours) 29 days holiday including bank holidays (pro-rated for part time hours) Referral Programme
Sales Advisor Kings Lynn, Norfolk (with travel to clients sites) About Us D&H Direct has backed British agriculture since 1983. From a small agricultural merchant to a leading independent wholesaler, we keep farming and equestrian businesses moving with fast, reliable delivery of veterinary consumables, animal health products, supplements, and everyday farm essentials click apply for full job details
Aug 12, 2026
Full time
Sales Advisor Kings Lynn, Norfolk (with travel to clients sites) About Us D&H Direct has backed British agriculture since 1983. From a small agricultural merchant to a leading independent wholesaler, we keep farming and equestrian businesses moving with fast, reliable delivery of veterinary consumables, animal health products, supplements, and everyday farm essentials click apply for full job details
Service Advisor Location: Stratford - Upon - Avon Salary: Competitive Salary + £35,000 OTE Bonus Hours: Full-Time, Permanent Looking for your next opportunity in a busy, dealership where your customer service skills are genuinely valued? This is an excellent opportunity for an experienced Service Advisor / Automotive Service Advisor to join a successful dealership in Stratford. You'll be the vital link between customers and the workshop, ensuring every customer receives a first-class experience from booking through to vehicle collection. Working within a supportive Aftersales team, you'll benefit from ongoing manufacturer training, career development opportunities and the chance to build a long-term career with a well-established automotive retailer. What's In It For You? Competitive Basic Salary with Bonus Potential Manufacturer Training & Accreditation Genuine Career Progression Opportunities Employee Discounts on Vehicles, Servicing & Parts Supportive Team Environment Long-Term Career Stability The Role As a Service Advisor, you'll be responsible for delivering an exceptional customer experience while ensuring the workshop operates efficiently. Your responsibilities will include: Welcoming customers and discussing their servicing and repair requirements Booking vehicles into the workshop and managing repair schedules Liaising with technicians throughout the repair process Keeping customers updated on vehicle progress and obtaining repair authorisations Preparing accurate repair orders and invoices Promoting additional products and services where appropriate Delivering outstanding customer service from vehicle drop-off through to collection Building long-lasting customer relationships to encourage repeat business About You We're looking for someone who has: Previous experience as a Service Advisor / Automotive Service Advisor / Aftersales Advisor Excellent communication and customer service skills Strong organisational skills with the ability to prioritise a busy workload A positive, team-focused attitude Good IT and administrative skills Full UK Driving Licence (preferred) Automotive experience is highly desirable, although candidates with strong customer service experience looking to move into the motor trade may also be considered. Apply Today If you're looking to join a dealership that offers excellent training, career progression and the opportunity to work with a great automotive brand, we'd love to hear from you. For more information or to apply for this Service Advisor position, please contact Kieran at Auto Skills UK quoting Job Reference 54342.
Aug 12, 2026
Full time
Service Advisor Location: Stratford - Upon - Avon Salary: Competitive Salary + £35,000 OTE Bonus Hours: Full-Time, Permanent Looking for your next opportunity in a busy, dealership where your customer service skills are genuinely valued? This is an excellent opportunity for an experienced Service Advisor / Automotive Service Advisor to join a successful dealership in Stratford. You'll be the vital link between customers and the workshop, ensuring every customer receives a first-class experience from booking through to vehicle collection. Working within a supportive Aftersales team, you'll benefit from ongoing manufacturer training, career development opportunities and the chance to build a long-term career with a well-established automotive retailer. What's In It For You? Competitive Basic Salary with Bonus Potential Manufacturer Training & Accreditation Genuine Career Progression Opportunities Employee Discounts on Vehicles, Servicing & Parts Supportive Team Environment Long-Term Career Stability The Role As a Service Advisor, you'll be responsible for delivering an exceptional customer experience while ensuring the workshop operates efficiently. Your responsibilities will include: Welcoming customers and discussing their servicing and repair requirements Booking vehicles into the workshop and managing repair schedules Liaising with technicians throughout the repair process Keeping customers updated on vehicle progress and obtaining repair authorisations Preparing accurate repair orders and invoices Promoting additional products and services where appropriate Delivering outstanding customer service from vehicle drop-off through to collection Building long-lasting customer relationships to encourage repeat business About You We're looking for someone who has: Previous experience as a Service Advisor / Automotive Service Advisor / Aftersales Advisor Excellent communication and customer service skills Strong organisational skills with the ability to prioritise a busy workload A positive, team-focused attitude Good IT and administrative skills Full UK Driving Licence (preferred) Automotive experience is highly desirable, although candidates with strong customer service experience looking to move into the motor trade may also be considered. Apply Today If you're looking to join a dealership that offers excellent training, career progression and the opportunity to work with a great automotive brand, we'd love to hear from you. For more information or to apply for this Service Advisor position, please contact Kieran at Auto Skills UK quoting Job Reference 54342.
Ernest Gordon Recruitment Limited
Didcot, Oxfordshire
H&S Administrator (Manufacturing) Didcot Competitive Salary + Monday-Friday + Days-based + Progression + Training + Bonus + Overtime + Company Benefits Are you an Administrator or similar looking to upskill yourself in H&S through a collaborative role within a market leading company who are known for looking after their staff in a role offering specialist training and the chance to continually progress your career into an Advisor role and beyond? This market leading company are a long-established specialist manufacturer of bespoke products for a broad client base both in the UK and internationally. They are continually moving from strength-to-strength and due to this they are looking to expand their friendly team. In this varied role you will play a key part in a tight-knit H&S team of 6 as you provide project support, ensure documentation is up to date and take minutes of meetings. You will liaise closely with the quality, facilities and production teams as you also note process improvements and associated paperwork. This is a Monday-Friday role with ongoing opportunities for progression. This role would suit an H&S Administrator or similar looking for a local Monday-Friday role within a leading manufacturer offering the chance to increase your earnings and to continually develop your career. The Role: Provide project support for H&S Advisors Work within tight-knit team of 6 Update documentation, take meeting minutes and ensure paperwork is compliant Monday-Friday days-based role Liaise closely with Quality, Facilities and Production teams The Person: H&S Administrator or similar Manufacturing / Production background Commutable to Didcot Reference number: BBBH26403 Administrator, H&S, Health, Safety, Environment, Logistics, Facilities, Manufacturing, Market-leading, ISO, Progression, Oxfordshire, Oxford, Abingdon, Berinsfield, Didcot, Wallingford, Chinnor If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Aug 12, 2026
Full time
H&S Administrator (Manufacturing) Didcot Competitive Salary + Monday-Friday + Days-based + Progression + Training + Bonus + Overtime + Company Benefits Are you an Administrator or similar looking to upskill yourself in H&S through a collaborative role within a market leading company who are known for looking after their staff in a role offering specialist training and the chance to continually progress your career into an Advisor role and beyond? This market leading company are a long-established specialist manufacturer of bespoke products for a broad client base both in the UK and internationally. They are continually moving from strength-to-strength and due to this they are looking to expand their friendly team. In this varied role you will play a key part in a tight-knit H&S team of 6 as you provide project support, ensure documentation is up to date and take minutes of meetings. You will liaise closely with the quality, facilities and production teams as you also note process improvements and associated paperwork. This is a Monday-Friday role with ongoing opportunities for progression. This role would suit an H&S Administrator or similar looking for a local Monday-Friday role within a leading manufacturer offering the chance to increase your earnings and to continually develop your career. The Role: Provide project support for H&S Advisors Work within tight-knit team of 6 Update documentation, take meeting minutes and ensure paperwork is compliant Monday-Friday days-based role Liaise closely with Quality, Facilities and Production teams The Person: H&S Administrator or similar Manufacturing / Production background Commutable to Didcot Reference number: BBBH26403 Administrator, H&S, Health, Safety, Environment, Logistics, Facilities, Manufacturing, Market-leading, ISO, Progression, Oxfordshire, Oxford, Abingdon, Berinsfield, Didcot, Wallingford, Chinnor If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Director - Real Estate, Hospitality & Construction We've got an exciting opportunity to join our international tax services team, who are recognised as being leaders in international tax advisory and cross border M&A. You will be working with some of the largest corporation in the world advising them on their international tax planning and M&A deals. Working within our International Transaction Tax Service (ITTS) Practice focusing on the RHC offering. You will be working with some of the sector leading Partners who are well known and respected in the market. You'll also be working with a high performing team who have advised on many high profile and market leading transactions over the past few years. It is a great time to join the ITTS team who have expanded exponentially in recent years and are continuing to grow. With a number of disrupting factors in the market at the moment you'll be at the forefront of helping our clients to navigate the market challenges on an international scale. The opportunity The combination of experience and innovation in our team makes it not only one of the most exciting places to work in tax, but also a place where you can learn and develop into a skilled and renowned international tax adviser, working with UK / overseas MNCs, lawyers and banks on complex and exciting projects. Our international tax professionals will work on a variety of projects which are focused on helping clients to develop and execute their international tax strategy, including: • Expansion into new markets • Pre-transaction reorganisations and post-transaction integration • Legal structure rationalisation • Operating model redesign • Optimisation of capital structure and financing • Optimisation of intellectual property ownership and reliefs • Managing the risk arising from global law change such as BEPS, and • Lobbying and negotiation with tax authorities in UK and globally Your key responsibilities Build and maintain relationships with clients, winning work proactively and contributing to winning new clients Management of the successful delivery of technically complex and demanding consulting projects, ensuring technical excellence and practical / business focus approach taken Overall responsibility of quality of client service Manage possible leads from other areas of the practice Build networks and relationships internally and externally for the team to leverage from Develop junior staff through effectively supervising, coaching and mentoring Significant involvement in the management of the team both in terms of strategy and operations and also through managing junior staff development and assignments Skills and attributes for success Client focus and commercially aware Strong international and UK tax technical skills and understanding Commitment to building strong client relationship management with ability to develop quality outputs to clients Negotiation skills and handle challenges Business development skills, able to identify and convert opportunities to sell work Strong business acumen with ability to manage engagement financial results Effective time management, ability to remain calm when under pressure to meet deadlines Excellent communicator in a range of situations both written and oral Enthusiastic team player with ability to create, sustain effective teams Ensure delivery of quality work and take day to day delivery Change orientated and innovative with flexible approach to ways of working and adoption of new technologies To qualify for the role you must have ACA/CA/ACCA/CTA; or Tax Inspectors with full Technical Training Course; or Law qualification Degree qualified Experienced corporate tax practitioner Proven ability to read and interpret existing and new tax statute Experience of working in a client facing role in UK tax or similar jurisdiction Experience of working within the Real Estate sector Project management skills, plan and prioritize work, meet deadlines, monitor own budget What we offer Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. You can read more here : If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build. Apply now. About EY As a global leader in assurance, tax, transaction and advisory services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Please Note: Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. Read more about our commitment to diversity & inclusiveness here. We ask because it matters! Who we are EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Aug 12, 2026
Full time
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Director - Real Estate, Hospitality & Construction We've got an exciting opportunity to join our international tax services team, who are recognised as being leaders in international tax advisory and cross border M&A. You will be working with some of the largest corporation in the world advising them on their international tax planning and M&A deals. Working within our International Transaction Tax Service (ITTS) Practice focusing on the RHC offering. You will be working with some of the sector leading Partners who are well known and respected in the market. You'll also be working with a high performing team who have advised on many high profile and market leading transactions over the past few years. It is a great time to join the ITTS team who have expanded exponentially in recent years and are continuing to grow. With a number of disrupting factors in the market at the moment you'll be at the forefront of helping our clients to navigate the market challenges on an international scale. The opportunity The combination of experience and innovation in our team makes it not only one of the most exciting places to work in tax, but also a place where you can learn and develop into a skilled and renowned international tax adviser, working with UK / overseas MNCs, lawyers and banks on complex and exciting projects. Our international tax professionals will work on a variety of projects which are focused on helping clients to develop and execute their international tax strategy, including: • Expansion into new markets • Pre-transaction reorganisations and post-transaction integration • Legal structure rationalisation • Operating model redesign • Optimisation of capital structure and financing • Optimisation of intellectual property ownership and reliefs • Managing the risk arising from global law change such as BEPS, and • Lobbying and negotiation with tax authorities in UK and globally Your key responsibilities Build and maintain relationships with clients, winning work proactively and contributing to winning new clients Management of the successful delivery of technically complex and demanding consulting projects, ensuring technical excellence and practical / business focus approach taken Overall responsibility of quality of client service Manage possible leads from other areas of the practice Build networks and relationships internally and externally for the team to leverage from Develop junior staff through effectively supervising, coaching and mentoring Significant involvement in the management of the team both in terms of strategy and operations and also through managing junior staff development and assignments Skills and attributes for success Client focus and commercially aware Strong international and UK tax technical skills and understanding Commitment to building strong client relationship management with ability to develop quality outputs to clients Negotiation skills and handle challenges Business development skills, able to identify and convert opportunities to sell work Strong business acumen with ability to manage engagement financial results Effective time management, ability to remain calm when under pressure to meet deadlines Excellent communicator in a range of situations both written and oral Enthusiastic team player with ability to create, sustain effective teams Ensure delivery of quality work and take day to day delivery Change orientated and innovative with flexible approach to ways of working and adoption of new technologies To qualify for the role you must have ACA/CA/ACCA/CTA; or Tax Inspectors with full Technical Training Course; or Law qualification Degree qualified Experienced corporate tax practitioner Proven ability to read and interpret existing and new tax statute Experience of working in a client facing role in UK tax or similar jurisdiction Experience of working within the Real Estate sector Project management skills, plan and prioritize work, meet deadlines, monitor own budget What we offer Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. You can read more here : If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build. Apply now. About EY As a global leader in assurance, tax, transaction and advisory services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Please Note: Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. Read more about our commitment to diversity & inclusiveness here. We ask because it matters! Who we are EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. EY's Financial Services practice is a unique industry-focused business unit that provides a broad range of integrated services to financial institutions and other capital markets participants, including banks, insurers, wealth and asset managers and government. EY UK's Remediation Team works across all sectors on a broad range of engagements with a diverse portfolio of clients, delivering consultancy services and support focused on the execution of remediation programmes and the management of regulatory risk. The team focuses on delivering some of the industry's largest and most complex remediation programmes. This includes supporting firms in qualifying potential issues, root cause analysis, as well as designing and implementing past business reviews and redress schemes to remediate consumer harm. The opportunity Our objective is to continue being the market leader in delivering large-scale, complex remediation programmes within the Financial Services sector. We collaborate and work closely with teams across EY to design and execute technology-enabled delivery solutions that bring structure, pace and control to high profile programmes for our clients, while also building and deepening senior client relationships and identifying opportunities to support clients across the remediation lifecycle. As a Director, you will play a pivotal role in shaping EY's remediation delivery strategy, taking end-to-end accountability for programme set-up and execution, and acting as a trusted adviser to senior client stakeholders on delivery approach, governance, risks and good customer outcomes. You will also be expected to originate and shape new opportunities, lead pursuits and proposals, and bring the best of EY to clients through strong relationship management and market-facing insight. Your key responsibilities As a Director within the Remediation Team, you will lead complex multi-workstream programmes from mobilisation through to closure, setting the delivery strategy, establishing governance and controls, and assuring high quality outcomes. Typical engagements include leading, directing and assuring the design, implementation or review of: Past business reviews and large-scale remediation programmes for firms Programme design and control, including integrated plans, dependencies, RAID management, milestones, and operational execution Governance and operating rhythm, steering committees, working groups, decision forums, and clear escalation pathways Performance management and reporting including MI and insights, outcome tracking, executive dashboards and Board level reporting Resource and financial management comprising budgeting, forecasting, capacity planning, and commercial oversight Workstream leadership across multi disciplinary teams (operations, technology, data, risk) to deliver at pace Quality management incorporating assurance frameworks, outcome testing and continuous improvement across delivery lifecycle Delivery of FCA agreed actions including Section 166 reviews and Skilled Person engagements Development of programme artefacts, including policy frameworks, remediation principles and redress methodologies to scale repeatable delivery Originating, shaping and leading significant business development opportunities for new and existing clients The successful candidate will be expected to: Provide visible leadership across EY's largest and most complex remediation programmes, acting as the primary point of accountability for delivery, quality and outcomes Be a very established Programme Manager with significant experience of setting up and delivering large scale remediation programmes Set the overall programme strategy and delivery approach, including mobilisation, governance design, delivery controls, reporting and assurance Lead multiple workstreams and engagement teams concurrently, ensuring clear ownership, strong delivery cadence, and effective decision making discipline Own commercial performance and programme control, including budgeting, resourcing, risk management and contractual delivery commitments Translate complex regulatory expectations into actionable delivery plans and operating models that teams can execute at scale. Operate confidently at senior levels, with strong written and verbal communication skills for Board level reporting, regulator engagement and executive presentations Proactively identify and convert opportunities for EY to provide additional advisory services, leveraging existing client relationships Lead, or play a senior role in, the development and governance of proposals for significant new client opportunities Build, maintain and deepen senior client relationships, acting as a trusted adviser across remediation, regulatory risk and broader transformation agendas Create a high performing team culture, mentoring senior managers and managers, and taking accountability for talent development, succession and performance outcomes Demonstrate a proactive, ownership driven mindset with a clear ambition to progress to Partner and help shape the future direction of the practice Skills and Attributes for Success: Demonstrate extensive programme leadership experience, including setting up and delivering large scale remediation programmes Proven programme leadership experience delivering large scale, multi workstream transformation and/or remediation programmes, with complex governance and stakeholder landscapes Strong programme management disciplines and the ability to establish strong delivery controls Working knowledge of financial services regulation and remediation, with the ability to translate regulatory expectations into executable delivery plans and measurable outcomes Outstanding communication skills, strong commercial acumen and the ability to provide constructive challenge at senior levels Highly organised, structured and disciplined, with the flexibility to operate effectively across multiple priorities and under significant regulatory and delivery pressure Proactive and outcomes focused, anticipating issues, shaping solutions and driving decisions to conclusion Strong client facing presence, with the ability to build trusted relationships with senior executives, regulators and external advisers Confident in managing ambiguity and complexity, balancing regulatory expectations with pragmatic delivery considerations Demonstrated ability to originate, shape and grow new business opportunities within remediation and adjacent regulatory risk services A collaborative leader who works effectively across EY's wider Financial Services practice and promotes a strong, inclusive team culture To qualify for the role, you must have some or all of the following: • Typically, 12+ years' experience working within Financial Services or significant experience leading large scale remediation programmes • Proficient in programme set up and execution (governance, planning, controls, reporting, resourcing and budget management) with the ability to translate regulatory expectations into effective delivery plans • Sound technical knowledge of financial products and customer facing regulated activities (e.g. complaint handling, redress, conduct risk) • Strong academic background, ideally to a degree level or equivalent • FPC or QCF Level 4 qualified (preferable but not required) • Proven experience managing, developing and sponsoring senior talent What we look for We are looking for individuals with a strong sense of ownership, commercial awareness and ambition to help transform the financial services industry. If you have a passion for leading some of the industry's most complex and high profile remediation programmes, and are motivated by progression to Partner, this role is for you. What we offer We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with MyReward you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that's right for you If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected . click apply for full job details
Aug 12, 2026
Full time
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. EY's Financial Services practice is a unique industry-focused business unit that provides a broad range of integrated services to financial institutions and other capital markets participants, including banks, insurers, wealth and asset managers and government. EY UK's Remediation Team works across all sectors on a broad range of engagements with a diverse portfolio of clients, delivering consultancy services and support focused on the execution of remediation programmes and the management of regulatory risk. The team focuses on delivering some of the industry's largest and most complex remediation programmes. This includes supporting firms in qualifying potential issues, root cause analysis, as well as designing and implementing past business reviews and redress schemes to remediate consumer harm. The opportunity Our objective is to continue being the market leader in delivering large-scale, complex remediation programmes within the Financial Services sector. We collaborate and work closely with teams across EY to design and execute technology-enabled delivery solutions that bring structure, pace and control to high profile programmes for our clients, while also building and deepening senior client relationships and identifying opportunities to support clients across the remediation lifecycle. As a Director, you will play a pivotal role in shaping EY's remediation delivery strategy, taking end-to-end accountability for programme set-up and execution, and acting as a trusted adviser to senior client stakeholders on delivery approach, governance, risks and good customer outcomes. You will also be expected to originate and shape new opportunities, lead pursuits and proposals, and bring the best of EY to clients through strong relationship management and market-facing insight. Your key responsibilities As a Director within the Remediation Team, you will lead complex multi-workstream programmes from mobilisation through to closure, setting the delivery strategy, establishing governance and controls, and assuring high quality outcomes. Typical engagements include leading, directing and assuring the design, implementation or review of: Past business reviews and large-scale remediation programmes for firms Programme design and control, including integrated plans, dependencies, RAID management, milestones, and operational execution Governance and operating rhythm, steering committees, working groups, decision forums, and clear escalation pathways Performance management and reporting including MI and insights, outcome tracking, executive dashboards and Board level reporting Resource and financial management comprising budgeting, forecasting, capacity planning, and commercial oversight Workstream leadership across multi disciplinary teams (operations, technology, data, risk) to deliver at pace Quality management incorporating assurance frameworks, outcome testing and continuous improvement across delivery lifecycle Delivery of FCA agreed actions including Section 166 reviews and Skilled Person engagements Development of programme artefacts, including policy frameworks, remediation principles and redress methodologies to scale repeatable delivery Originating, shaping and leading significant business development opportunities for new and existing clients The successful candidate will be expected to: Provide visible leadership across EY's largest and most complex remediation programmes, acting as the primary point of accountability for delivery, quality and outcomes Be a very established Programme Manager with significant experience of setting up and delivering large scale remediation programmes Set the overall programme strategy and delivery approach, including mobilisation, governance design, delivery controls, reporting and assurance Lead multiple workstreams and engagement teams concurrently, ensuring clear ownership, strong delivery cadence, and effective decision making discipline Own commercial performance and programme control, including budgeting, resourcing, risk management and contractual delivery commitments Translate complex regulatory expectations into actionable delivery plans and operating models that teams can execute at scale. Operate confidently at senior levels, with strong written and verbal communication skills for Board level reporting, regulator engagement and executive presentations Proactively identify and convert opportunities for EY to provide additional advisory services, leveraging existing client relationships Lead, or play a senior role in, the development and governance of proposals for significant new client opportunities Build, maintain and deepen senior client relationships, acting as a trusted adviser across remediation, regulatory risk and broader transformation agendas Create a high performing team culture, mentoring senior managers and managers, and taking accountability for talent development, succession and performance outcomes Demonstrate a proactive, ownership driven mindset with a clear ambition to progress to Partner and help shape the future direction of the practice Skills and Attributes for Success: Demonstrate extensive programme leadership experience, including setting up and delivering large scale remediation programmes Proven programme leadership experience delivering large scale, multi workstream transformation and/or remediation programmes, with complex governance and stakeholder landscapes Strong programme management disciplines and the ability to establish strong delivery controls Working knowledge of financial services regulation and remediation, with the ability to translate regulatory expectations into executable delivery plans and measurable outcomes Outstanding communication skills, strong commercial acumen and the ability to provide constructive challenge at senior levels Highly organised, structured and disciplined, with the flexibility to operate effectively across multiple priorities and under significant regulatory and delivery pressure Proactive and outcomes focused, anticipating issues, shaping solutions and driving decisions to conclusion Strong client facing presence, with the ability to build trusted relationships with senior executives, regulators and external advisers Confident in managing ambiguity and complexity, balancing regulatory expectations with pragmatic delivery considerations Demonstrated ability to originate, shape and grow new business opportunities within remediation and adjacent regulatory risk services A collaborative leader who works effectively across EY's wider Financial Services practice and promotes a strong, inclusive team culture To qualify for the role, you must have some or all of the following: • Typically, 12+ years' experience working within Financial Services or significant experience leading large scale remediation programmes • Proficient in programme set up and execution (governance, planning, controls, reporting, resourcing and budget management) with the ability to translate regulatory expectations into effective delivery plans • Sound technical knowledge of financial products and customer facing regulated activities (e.g. complaint handling, redress, conduct risk) • Strong academic background, ideally to a degree level or equivalent • FPC or QCF Level 4 qualified (preferable but not required) • Proven experience managing, developing and sponsoring senior talent What we look for We are looking for individuals with a strong sense of ownership, commercial awareness and ambition to help transform the financial services industry. If you have a passion for leading some of the industry's most complex and high profile remediation programmes, and are motivated by progression to Partner, this role is for you. What we offer We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with MyReward you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that's right for you If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected . click apply for full job details
Senior Manager - International Tax & Transaction Services - Real Estate, Hospitality & Construction We've got an exciting opportunity to join our international tax services team, who are recognised as being leaders in international tax advisory and cross border M&A. You will be working with some of the largest corporation in the world advising them on their international tax planning and M&A deals. Working within our International Transaction Tax Service (ITTS) Practice focusing on the RHC offering. You will be working with some of the sector leading Partners who are well known and respected in the market. You'll also be working with a high performing team who have advised on many high profile and market leading transactions over the past few years. It is a great time to join the ITTS team who have expanded exponentially in recent years and are continuing to grow. With a number of disrupting factors in the market at the moment you'll be at the forefront of helping our clients to navigate the market challenges on an international scale. The opportunity The combination of experience and innovation in our team makes it not only one of the most exciting places to work in tax, but also a place where you can learn and develop into a skilled and renowned international tax adviser, working with UK / overseas MNCs, lawyers and banks on complex and exciting projects. Our international tax professionals will work on a variety of projects which are focused on helping clients to develop and execute their international tax strategy, including: Expansion into new markets Pre-transaction reorganisations and post-transaction integration Legal structure rationalisation Operating model redesign Optimisation of capital structure and financing Optimisation of intellectual property ownership and reliefs Managing the risk arising from global law change such as BEPS, and Lobbying and negotiation with tax authorities in UK and globally Your key responsibilities Build and maintain relationships with clients, winning work proactively and contributing to winning new clients Management of the successful delivery of technically complex and demanding consulting projects, ensuring technical excellence and practical / business focus approach taken Overall responsibility of quality of client service Manage possible leads from other areas of the practice Build networks and relationships internally and externally for the team to leverage from Develop junior staff through effectively supervising, coaching and mentoring Significant involvement in the management of the team both in terms of strategy and operations and also through managing junior staff development and assignments Skills and attributes for success Client focus and commercially aware Strong international and UK tax technical skills and understanding Commitment to building strong client relationship management with ability to develop quality outputs to clients Negotiation skills and handle challenges Business development skills, able to identify and convert opportunities to sell work Strong business acumen with ability to manage engagement financial results Effective time management, ability to remain calm when under pressure to meet deadlines Excellent communicator in a range of situations both written and oral Enthusiastic team player with ability to create, sustain effective teams Ensure delivery of quality work and take day to day delivery Change orientated and innovative with flexible approach to ways of working and adoption of new technologies To qualify for the role you must have ACA/CA/ACCA/CTA; or Tax Inspectors with full Technical Training Course; or Law qualification Degree qualified Experienced corporate tax practitioner Proven ability to read and interpret existing and new tax statute Experience of working in a client facing role in UK tax or similar jurisdiction Experience of working within the Real Estate sector Project management skills, plan and prioritize work, meet deadlines, monitor own budget What we offer Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. You can read more here: If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build. Apply now. About EY As a global leader in assurance, tax, transaction and advisory services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Please Note: Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. Read more about our commitment to diversity & inclusiveness here. We ask because it matters! Who we are EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.
Aug 12, 2026
Full time
Senior Manager - International Tax & Transaction Services - Real Estate, Hospitality & Construction We've got an exciting opportunity to join our international tax services team, who are recognised as being leaders in international tax advisory and cross border M&A. You will be working with some of the largest corporation in the world advising them on their international tax planning and M&A deals. Working within our International Transaction Tax Service (ITTS) Practice focusing on the RHC offering. You will be working with some of the sector leading Partners who are well known and respected in the market. You'll also be working with a high performing team who have advised on many high profile and market leading transactions over the past few years. It is a great time to join the ITTS team who have expanded exponentially in recent years and are continuing to grow. With a number of disrupting factors in the market at the moment you'll be at the forefront of helping our clients to navigate the market challenges on an international scale. The opportunity The combination of experience and innovation in our team makes it not only one of the most exciting places to work in tax, but also a place where you can learn and develop into a skilled and renowned international tax adviser, working with UK / overseas MNCs, lawyers and banks on complex and exciting projects. Our international tax professionals will work on a variety of projects which are focused on helping clients to develop and execute their international tax strategy, including: Expansion into new markets Pre-transaction reorganisations and post-transaction integration Legal structure rationalisation Operating model redesign Optimisation of capital structure and financing Optimisation of intellectual property ownership and reliefs Managing the risk arising from global law change such as BEPS, and Lobbying and negotiation with tax authorities in UK and globally Your key responsibilities Build and maintain relationships with clients, winning work proactively and contributing to winning new clients Management of the successful delivery of technically complex and demanding consulting projects, ensuring technical excellence and practical / business focus approach taken Overall responsibility of quality of client service Manage possible leads from other areas of the practice Build networks and relationships internally and externally for the team to leverage from Develop junior staff through effectively supervising, coaching and mentoring Significant involvement in the management of the team both in terms of strategy and operations and also through managing junior staff development and assignments Skills and attributes for success Client focus and commercially aware Strong international and UK tax technical skills and understanding Commitment to building strong client relationship management with ability to develop quality outputs to clients Negotiation skills and handle challenges Business development skills, able to identify and convert opportunities to sell work Strong business acumen with ability to manage engagement financial results Effective time management, ability to remain calm when under pressure to meet deadlines Excellent communicator in a range of situations both written and oral Enthusiastic team player with ability to create, sustain effective teams Ensure delivery of quality work and take day to day delivery Change orientated and innovative with flexible approach to ways of working and adoption of new technologies To qualify for the role you must have ACA/CA/ACCA/CTA; or Tax Inspectors with full Technical Training Course; or Law qualification Degree qualified Experienced corporate tax practitioner Proven ability to read and interpret existing and new tax statute Experience of working in a client facing role in UK tax or similar jurisdiction Experience of working within the Real Estate sector Project management skills, plan and prioritize work, meet deadlines, monitor own budget What we offer Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. You can read more here: If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build. Apply now. About EY As a global leader in assurance, tax, transaction and advisory services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Please Note: Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. Read more about our commitment to diversity & inclusiveness here. We ask because it matters! Who we are EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.
York and Vangarde, Specsavers. So, you're a proactive people person ready to be the friendly face our stores need? Sounds like you'd be a great fit here. So, if you've had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you. As an Optical Assistant, you'll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team. Our business York and Vangarde,Specsavers. Our team We have a wonderful team of dedicated people in our store ready and waiting for you to meet. What's on offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: Salary: Starting salary £27k (experience depending) Full time (40 hours per week) including weekend working. Working between York high street and Vangarde retail. We will auto-enroll you into the pension scheme with an employer contribution when you contribute too Specsavers Perks - a portal to a world of great everyday discounts and savings WeCare - our employee support service to help you and your immediate family when you need it most Complimentary subscription to the Headspace app Eyecare and hearcare discounts for you and your family Enjoy an additional paid day off on your birthday to celebrate you! Enhanced family leave and company sick pay What we're looking for? If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant.These include: At least 3 months experince working in a opticians. Find out more If you've got all these skills, we'd love for you to apply, but there's also some desirable experience that could set you apart from the competition if you have it. This includes: Previous experience in a fast-paced customer service environment Experience in optics or Audiology business Basic knowledge/experience of optical and/or Audiology terminology.
Aug 12, 2026
Full time
York and Vangarde, Specsavers. So, you're a proactive people person ready to be the friendly face our stores need? Sounds like you'd be a great fit here. So, if you've had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you. As an Optical Assistant, you'll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team. Our business York and Vangarde,Specsavers. Our team We have a wonderful team of dedicated people in our store ready and waiting for you to meet. What's on offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: Salary: Starting salary £27k (experience depending) Full time (40 hours per week) including weekend working. Working between York high street and Vangarde retail. We will auto-enroll you into the pension scheme with an employer contribution when you contribute too Specsavers Perks - a portal to a world of great everyday discounts and savings WeCare - our employee support service to help you and your immediate family when you need it most Complimentary subscription to the Headspace app Eyecare and hearcare discounts for you and your family Enjoy an additional paid day off on your birthday to celebrate you! Enhanced family leave and company sick pay What we're looking for? If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant.These include: At least 3 months experince working in a opticians. Find out more If you've got all these skills, we'd love for you to apply, but there's also some desirable experience that could set you apart from the competition if you have it. This includes: Previous experience in a fast-paced customer service environment Experience in optics or Audiology business Basic knowledge/experience of optical and/or Audiology terminology.
25 hours per week Monday to Friday 18 -20k basic (based on 25 hours) + Commission ( 2,000- 3,000 OTE) Flexible working hours Skelmersdale Free On-site Parking Love talking to people? Naturally curious? Enjoy uncovering opportunities? We're looking for someone who enjoys building relationships, asking great questions and uncovering genuine opportunities. This isn't a high-pressure telesales role. Instead, you'll be speaking with a mixture of existing customers, previous clients and new business enquiries, taking the time to understand their needs, qualifying opportunities and arranging quality appointments for our Sales Manager. If you enjoy meaningful conversations, are naturally inquisitive and take pride in opening doors rather than hard selling, we'd love to hear from you. Why join us? This is an exciting opportunity to join an award-winning, well-established business with an excellent reputation within its sector. For decades, the business has built lasting relationships with customers by consistently delivering exceptional service, quality and reliability. Their reputation has been earned through putting customers first and always doing what they say they'll do. Despite their long-standing success, they're not standing still. The business continues to invest, innovate and grow, making this a fantastic time to become part of their journey. You'll join a friendly, supportive and down-to-earth team where people genuinely enjoy coming to work. There's a real family feel, low staff turnover and a culture where everyone's contribution is recognised and valued. If you're looking for a business where you can make a difference and build a long-term career, you'll feel right at home here. The Role As the first point of contact for many customers, you'll play a key role in identifying new business opportunities and supporting the Sales Manager with a pipeline of high-quality appointments. Every conversation is different. Your role is to understand what's happening within a customer's business, ask the right questions, identify where there's an opportunity to help and, where appropriate, arrange a meeting for the Sales Manager. This role is all about building relationships, listening carefully and creating opportunities not reading from a script or delivering a hard sales pitch. Your responsibilities will include: Speaking with existing customers, lapsed clients and new prospects. Following up enquiries generated through marketing activity. Building rapport and understanding each customer's requirements. Asking insightful qualifying questions to identify genuine opportunities. Booking quality appointments for the Sales Manager. Keeping the CRM and customer database accurate and up to date. Recording customer interactions and ensuring information is captured accurately. Providing general sales administration support where required. Working towards achievable activity and appointment targets. About You You'll be someone who enjoys speaking with people and isn't afraid to pick up the phone. More importantly, you'll genuinely enjoy understanding people's businesses and finding out how you can help. You'll also have: Experience in a phone-based customer service, lead generation, internal sales, appointment setting or business development role. Excellent communication and listening skills. A naturally curious approach and confidence asking questions. The ability to build rapport quickly and professionally. Strong organisational skills with excellent attention to detail. Confidence using CRM systems and Microsoft Office. The ability to manage multiple tasks in a fast-paced environment. Industry experience isn't essential. We're much more interested in your attitude, personality and ability to build relationships. We'll provide all the product and industry training you need. What you'll receive (phone number removed) basic salary (25 hours per week) Commission ( 2,000- 3,000 OTE) Flexible working hours Free on-site parking Full training and ongoing support Friendly, supportive team Long-term career opportunity within a growing business About Beam Recruit Beam Recruit is a specialist recruitment consultancy based in Liverpool, partnering with businesses across the North West to recruit talented professionals within Finance, HR, Commercial and Business Support. Due to the high volume of applications we receive, if you haven't heard from us within five working days, unfortunately your application has been unsuccessful on this occasion.
Aug 12, 2026
Full time
25 hours per week Monday to Friday 18 -20k basic (based on 25 hours) + Commission ( 2,000- 3,000 OTE) Flexible working hours Skelmersdale Free On-site Parking Love talking to people? Naturally curious? Enjoy uncovering opportunities? We're looking for someone who enjoys building relationships, asking great questions and uncovering genuine opportunities. This isn't a high-pressure telesales role. Instead, you'll be speaking with a mixture of existing customers, previous clients and new business enquiries, taking the time to understand their needs, qualifying opportunities and arranging quality appointments for our Sales Manager. If you enjoy meaningful conversations, are naturally inquisitive and take pride in opening doors rather than hard selling, we'd love to hear from you. Why join us? This is an exciting opportunity to join an award-winning, well-established business with an excellent reputation within its sector. For decades, the business has built lasting relationships with customers by consistently delivering exceptional service, quality and reliability. Their reputation has been earned through putting customers first and always doing what they say they'll do. Despite their long-standing success, they're not standing still. The business continues to invest, innovate and grow, making this a fantastic time to become part of their journey. You'll join a friendly, supportive and down-to-earth team where people genuinely enjoy coming to work. There's a real family feel, low staff turnover and a culture where everyone's contribution is recognised and valued. If you're looking for a business where you can make a difference and build a long-term career, you'll feel right at home here. The Role As the first point of contact for many customers, you'll play a key role in identifying new business opportunities and supporting the Sales Manager with a pipeline of high-quality appointments. Every conversation is different. Your role is to understand what's happening within a customer's business, ask the right questions, identify where there's an opportunity to help and, where appropriate, arrange a meeting for the Sales Manager. This role is all about building relationships, listening carefully and creating opportunities not reading from a script or delivering a hard sales pitch. Your responsibilities will include: Speaking with existing customers, lapsed clients and new prospects. Following up enquiries generated through marketing activity. Building rapport and understanding each customer's requirements. Asking insightful qualifying questions to identify genuine opportunities. Booking quality appointments for the Sales Manager. Keeping the CRM and customer database accurate and up to date. Recording customer interactions and ensuring information is captured accurately. Providing general sales administration support where required. Working towards achievable activity and appointment targets. About You You'll be someone who enjoys speaking with people and isn't afraid to pick up the phone. More importantly, you'll genuinely enjoy understanding people's businesses and finding out how you can help. You'll also have: Experience in a phone-based customer service, lead generation, internal sales, appointment setting or business development role. Excellent communication and listening skills. A naturally curious approach and confidence asking questions. The ability to build rapport quickly and professionally. Strong organisational skills with excellent attention to detail. Confidence using CRM systems and Microsoft Office. The ability to manage multiple tasks in a fast-paced environment. Industry experience isn't essential. We're much more interested in your attitude, personality and ability to build relationships. We'll provide all the product and industry training you need. What you'll receive (phone number removed) basic salary (25 hours per week) Commission ( 2,000- 3,000 OTE) Flexible working hours Free on-site parking Full training and ongoing support Friendly, supportive team Long-term career opportunity within a growing business About Beam Recruit Beam Recruit is a specialist recruitment consultancy based in Liverpool, partnering with businesses across the North West to recruit talented professionals within Finance, HR, Commercial and Business Support. Due to the high volume of applications we receive, if you haven't heard from us within five working days, unfortunately your application has been unsuccessful on this occasion.
Assistant Service Manager - Thurrock (Office-based) 36,000- 40,000 + Career Progression Monday-Friday + 1 in 2 Saturdays Are you looking for the next step in your automotive or commercial vehicle career? This is a fantastic opportunity to join a successful commercial vehicle dealership and work directly alongside a highly respected Service Manager who started their own journey in the workshop and worked his way up through the business. You'll play a key role in the day-to-day running of a busy service operation, supporting a team of 6 within the Service Department and 24 workshop staff. This is a varied position combining people management, operational oversight and exciting improvement projects that will help shape the future of the business. Whether your background is in commercial vehicles, automotive, service administration, workshop control, technical support or a strong customer-focused office environment, full support and training will be provided for the right person with the right attitude. What you'll be getting stuck into Supporting the Service Manager with the day-to-day running of a busy commercial vehicle service department Helping oversee a team of Service Advisors, Administrators and Workshop personnel Monitoring workshop productivity, efficiency and utilisation Supporting job scheduling and workshop planning to ensure customer deadlines are met Working closely with customers, manufacturers and suppliers to maintain excellent service levels Assisting with performance monitoring, reporting and departmental KPIs Supporting the management of warranty, invoicing and service processes Helping resolve customer queries and service-related issues Identifying opportunities to improve processes, systems and overall departmental performance Leading and supporting continuous improvement projects across the service operation What we're looking for Experience within automotive, commercial vehicles, HGV, plant, fleet or a similar industry Strong organisational and communication skills A natural problem-solver who enjoys improving processes and getting things done Confident managing workloads and priorities in a fast-paced environment Strong IT and administration skills Leadership potential and a genuine desire to progress into senior management A hardworking, hands-on approach with a willingness to learn What's in it for you? Salary of 36,000- 40,000 Genuine career progression within a growing business Mentoring from an experienced Service Manager who has progressed through the ranks Opportunity to develop management and leadership skills Involvement in business improvement and strategic projects Long-term career prospects within a successful commercial vehicle dealership Supportive, friendly and approachable management team Ongoing training and professional development Interview Process Initial meeting with the Service Manager Final stage interview with the Director If you're ambitious, prepared to work hard and want a business that recognises and rewards effort, we'd love to hear from you.
Aug 12, 2026
Full time
Assistant Service Manager - Thurrock (Office-based) 36,000- 40,000 + Career Progression Monday-Friday + 1 in 2 Saturdays Are you looking for the next step in your automotive or commercial vehicle career? This is a fantastic opportunity to join a successful commercial vehicle dealership and work directly alongside a highly respected Service Manager who started their own journey in the workshop and worked his way up through the business. You'll play a key role in the day-to-day running of a busy service operation, supporting a team of 6 within the Service Department and 24 workshop staff. This is a varied position combining people management, operational oversight and exciting improvement projects that will help shape the future of the business. Whether your background is in commercial vehicles, automotive, service administration, workshop control, technical support or a strong customer-focused office environment, full support and training will be provided for the right person with the right attitude. What you'll be getting stuck into Supporting the Service Manager with the day-to-day running of a busy commercial vehicle service department Helping oversee a team of Service Advisors, Administrators and Workshop personnel Monitoring workshop productivity, efficiency and utilisation Supporting job scheduling and workshop planning to ensure customer deadlines are met Working closely with customers, manufacturers and suppliers to maintain excellent service levels Assisting with performance monitoring, reporting and departmental KPIs Supporting the management of warranty, invoicing and service processes Helping resolve customer queries and service-related issues Identifying opportunities to improve processes, systems and overall departmental performance Leading and supporting continuous improvement projects across the service operation What we're looking for Experience within automotive, commercial vehicles, HGV, plant, fleet or a similar industry Strong organisational and communication skills A natural problem-solver who enjoys improving processes and getting things done Confident managing workloads and priorities in a fast-paced environment Strong IT and administration skills Leadership potential and a genuine desire to progress into senior management A hardworking, hands-on approach with a willingness to learn What's in it for you? Salary of 36,000- 40,000 Genuine career progression within a growing business Mentoring from an experienced Service Manager who has progressed through the ranks Opportunity to develop management and leadership skills Involvement in business improvement and strategic projects Long-term career prospects within a successful commercial vehicle dealership Supportive, friendly and approachable management team Ongoing training and professional development Interview Process Initial meeting with the Service Manager Final stage interview with the Director If you're ambitious, prepared to work hard and want a business that recognises and rewards effort, we'd love to hear from you.
Senior Technical Architect Public Sector Hybrid Discovery Phase Programme Start ASAP 10 Weeks inital discovery with an option to go on for 2 years Inside ir35 Remote - Once or twice across the contract onsite to your local office Provided technical leadership and architectural governance for a large-scale public sector discovery focused on enabling secure data sharing and integration across multiple external organisations. Key Responsibilities Led the technical architecture workstream, defining solution boundaries, identifying risks, and assessing technical feasibility. Designed cloud-native architecture patterns across AWS and Azure, including APIs, integration services, and scalable data platforms. Established security, identity, and governance frameworks to support compliance, assurance, and approval processes. Collaborated with delivery, data, and product teams to shape operating models and technical solutions. Guided prototyping activities, ensuring solutions were technically viable and aligned to long-term architectural strategy. Defined technical success measures, pilot approaches, and architecture outputs required for progression into the next delivery phase. Presented architectural recommendations and risk assessments to senior stakeholders and governance boards. Skills & Experience Enterprise Architecture and Cloud Platforms (AWS, Azure) API Strategy and Cross-Organisation Integration Event-Driven and Service-Oriented Architectures Security Architecture, IAM, OAuth2/OIDC, and Encryption Data Architecture and Platform Design TOGAF, ArchiMate, UML, and Architecture Governance Agile Delivery and Digital Service Assurance Stakeholder Management and Executive Advisory
Aug 12, 2026
Contractor
Senior Technical Architect Public Sector Hybrid Discovery Phase Programme Start ASAP 10 Weeks inital discovery with an option to go on for 2 years Inside ir35 Remote - Once or twice across the contract onsite to your local office Provided technical leadership and architectural governance for a large-scale public sector discovery focused on enabling secure data sharing and integration across multiple external organisations. Key Responsibilities Led the technical architecture workstream, defining solution boundaries, identifying risks, and assessing technical feasibility. Designed cloud-native architecture patterns across AWS and Azure, including APIs, integration services, and scalable data platforms. Established security, identity, and governance frameworks to support compliance, assurance, and approval processes. Collaborated with delivery, data, and product teams to shape operating models and technical solutions. Guided prototyping activities, ensuring solutions were technically viable and aligned to long-term architectural strategy. Defined technical success measures, pilot approaches, and architecture outputs required for progression into the next delivery phase. Presented architectural recommendations and risk assessments to senior stakeholders and governance boards. Skills & Experience Enterprise Architecture and Cloud Platforms (AWS, Azure) API Strategy and Cross-Organisation Integration Event-Driven and Service-Oriented Architectures Security Architecture, IAM, OAuth2/OIDC, and Encryption Data Architecture and Platform Design TOGAF, ArchiMate, UML, and Architecture Governance Agile Delivery and Digital Service Assurance Stakeholder Management and Executive Advisory
Dutch Customer Service Advisor Location: Edinburgh Salary: 26,800 per annum + Monthly Commission Hours: Monday to Friday, 8:00am - 4:30pm Our client is currently recruiting for a Dutch Customer Service Advisor to join their growing team in Edinburgh. This is an exciting opportunity to build a long-term career within a fast-paced travel environment, delivering outstanding support to customers across multiple channels while being rewarded with a competitive salary and monthly commission. The Role As a Dutch Customer Service Advisor , you will manage a high volume of customer enquiries via telephone, live chat, and email. Working within a busy customer service environment, you will take full ownership of travel-related queries, resolving issues from start to finish while delivering an exceptional customer experience. Key Responsibilities Manage a high volume of customer contacts across phone, live chat, and email while maintaining excellent service standards. Take ownership of customer enquiries and resolve travel-related issues efficiently from start to finish. Work collaboratively within a high-performing team to achieve shared goals and service objectives. Meet and exceed key performance indicators including Customer Satisfaction (CSAT), Quality Assurance (QA), and Average Handling Time (AHT). Stay up to date with company policies, procedures, and travel product updates. Identify opportunities for process improvements and share feedback with the wider team. Represent the company's values and professionalism in every customer interaction. Maintain excellent attendance, punctuality, and schedule adherence. About You You are passionate about delivering exceptional customer service and enjoy solving problems while creating positive experiences for every customer. You build rapport quickly, remain calm under pressure, and communicate confidently across multiple channels. As a successful Dutch Customer Service Advisor , you are motivated by achieving targets, take ownership of your performance, and consistently deliver high-quality customer service. You thrive in a fast-paced, KPI-driven environment and can confidently manage multiple systems and conversations simultaneously. You value teamwork, reliability, and continuous development, embracing feedback and coaching to grow your career as a Dutch Customer Service Advisor . Skills & Experience Previous customer service experience, ideally within a contact centre or call centre environment. Fluent in both Dutch and English (written and spoken). Excellent communication and problem-solving skills. Strong multitasking ability with accurate typing skills. Confident using multiple computer systems and learning new platforms quickly. Calm and professional approach when handling challenging customer situations. Proven ability to achieve KPIs and performance targets. Adaptable, motivated, and eager to learn. Travel or tourism industry experience is desirable but not essential. Benefits Our client offers a fantastic benefits package designed to reward performance and support employee wellbeing, including: Competitive salary of 26,800 per annum . Monthly commission based on performance. 33 days annual leave, including bank holidays. Additional leave for parents/guardians plus long-service leave after 10 years. Annual travel credits to put towards your next adventure. Employee referral bonus scheme. Health cashback plan covering dental, optical, physiotherapy and more. Employee Assistance Programme. Enhanced sick pay. Enhanced maternity, paternity, and adoption policies. Life insurance (4x annual salary). Hybrid working opportunities (subject to performance). Free on-site gym or discounted gym memberships. Ongoing training and genuine career progression opportunities. Birthday and long-service celebrations. Regular team events, recognition programmes, and social activities. Apply Today If you're a motivated bilingual professional looking to join a successful and growing travel business, we'd love to hear from you. Apply today and take the next step in your customer service career. centre and customer service Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Aug 12, 2026
Full time
Dutch Customer Service Advisor Location: Edinburgh Salary: 26,800 per annum + Monthly Commission Hours: Monday to Friday, 8:00am - 4:30pm Our client is currently recruiting for a Dutch Customer Service Advisor to join their growing team in Edinburgh. This is an exciting opportunity to build a long-term career within a fast-paced travel environment, delivering outstanding support to customers across multiple channels while being rewarded with a competitive salary and monthly commission. The Role As a Dutch Customer Service Advisor , you will manage a high volume of customer enquiries via telephone, live chat, and email. Working within a busy customer service environment, you will take full ownership of travel-related queries, resolving issues from start to finish while delivering an exceptional customer experience. Key Responsibilities Manage a high volume of customer contacts across phone, live chat, and email while maintaining excellent service standards. Take ownership of customer enquiries and resolve travel-related issues efficiently from start to finish. Work collaboratively within a high-performing team to achieve shared goals and service objectives. Meet and exceed key performance indicators including Customer Satisfaction (CSAT), Quality Assurance (QA), and Average Handling Time (AHT). Stay up to date with company policies, procedures, and travel product updates. Identify opportunities for process improvements and share feedback with the wider team. Represent the company's values and professionalism in every customer interaction. Maintain excellent attendance, punctuality, and schedule adherence. About You You are passionate about delivering exceptional customer service and enjoy solving problems while creating positive experiences for every customer. You build rapport quickly, remain calm under pressure, and communicate confidently across multiple channels. As a successful Dutch Customer Service Advisor , you are motivated by achieving targets, take ownership of your performance, and consistently deliver high-quality customer service. You thrive in a fast-paced, KPI-driven environment and can confidently manage multiple systems and conversations simultaneously. You value teamwork, reliability, and continuous development, embracing feedback and coaching to grow your career as a Dutch Customer Service Advisor . Skills & Experience Previous customer service experience, ideally within a contact centre or call centre environment. Fluent in both Dutch and English (written and spoken). Excellent communication and problem-solving skills. Strong multitasking ability with accurate typing skills. Confident using multiple computer systems and learning new platforms quickly. Calm and professional approach when handling challenging customer situations. Proven ability to achieve KPIs and performance targets. Adaptable, motivated, and eager to learn. Travel or tourism industry experience is desirable but not essential. Benefits Our client offers a fantastic benefits package designed to reward performance and support employee wellbeing, including: Competitive salary of 26,800 per annum . Monthly commission based on performance. 33 days annual leave, including bank holidays. Additional leave for parents/guardians plus long-service leave after 10 years. Annual travel credits to put towards your next adventure. Employee referral bonus scheme. Health cashback plan covering dental, optical, physiotherapy and more. Employee Assistance Programme. Enhanced sick pay. Enhanced maternity, paternity, and adoption policies. Life insurance (4x annual salary). Hybrid working opportunities (subject to performance). Free on-site gym or discounted gym memberships. Ongoing training and genuine career progression opportunities. Birthday and long-service celebrations. Regular team events, recognition programmes, and social activities. Apply Today If you're a motivated bilingual professional looking to join a successful and growing travel business, we'd love to hear from you. Apply today and take the next step in your customer service career. centre and customer service Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Customer Care Advisor - Ipswich - 32,000 Our client, a leading name in their industry are currently looking to recruit for their Customer Care team. This is a brilliant company with clear progression opportunities looking for people with excellent customer service skills to look after their Hire and Service desks! Salary : 32,000 Hours : 07:30am-17:00pm (Monday-Friday) Benefits : 23 Days holiday + Bank Holidays, Birthday day off, Enhanced Maternity/Paternity leave, Cycle to work scheme and much more! The role: Operating within the Customer Care team you will be responding to incoming calls and emails from customers, advising them on the companies products and services. Process orders on the companies in house system. Liaise with internal departments like sales and transport to arrange smooth and timely delivery to customers. Manage customer accounts and maintain customer relationships, escalating any issues to Management. Take incoming calls relating to breakdowns, log jobs on the system and insure they are actioned in line with agreed SLA requirements. What are we looking for? Previous office based Customer Service experience. Excellent levels of service and communication skills. Ability to work under pressure, to KPI's and within timelines. Confident and positive approach and an excellent team player. Join a dynamic and supportive team committed to providing excellent customer service. Apply today to take the next step in your career as a Customer Service Advisor with our client. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 12, 2026
Full time
Customer Care Advisor - Ipswich - 32,000 Our client, a leading name in their industry are currently looking to recruit for their Customer Care team. This is a brilliant company with clear progression opportunities looking for people with excellent customer service skills to look after their Hire and Service desks! Salary : 32,000 Hours : 07:30am-17:00pm (Monday-Friday) Benefits : 23 Days holiday + Bank Holidays, Birthday day off, Enhanced Maternity/Paternity leave, Cycle to work scheme and much more! The role: Operating within the Customer Care team you will be responding to incoming calls and emails from customers, advising them on the companies products and services. Process orders on the companies in house system. Liaise with internal departments like sales and transport to arrange smooth and timely delivery to customers. Manage customer accounts and maintain customer relationships, escalating any issues to Management. Take incoming calls relating to breakdowns, log jobs on the system and insure they are actioned in line with agreed SLA requirements. What are we looking for? Previous office based Customer Service experience. Excellent levels of service and communication skills. Ability to work under pressure, to KPI's and within timelines. Confident and positive approach and an excellent team player. Join a dynamic and supportive team committed to providing excellent customer service. Apply today to take the next step in your career as a Customer Service Advisor with our client. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Customer Sales Advisor - covering location in: Hall Green (B28), Birmingham Are you looking for an exciting and varied new career challenge? If so, read on to find out about this superb opportunity to work for a fun and friendly employer, in a fast growing and secure industry. My client welcome applicants from all different types of retail sales and customer service backgrounds. Key Benefits and Principle terms for Customer Sales Advisor role: Working a day shift pattern, to include some weekend and bank holiday working (Working 40 hours per week) Starting salary: £27,976 + EOY bonus - this is the entry pay grade and there are 4 pay grades to this role; Great bonus scheme; 30 days holiday, which includes Bank Holidays; Contributory pension scheme; Perkbox - employee 'free perks' scheme, which includes discounts on many high street retailers, cinema tickets, super markets, gyms and much more. Staff discount on storage and retail products (30% discount on storage and 50% discount on retail packaging); Training and development programme; Additional benefits after qualifying period, including: a day off and gift for your birthday, length of service award and a generous maternity and paternity package. Job Role for the Customer Sales Advisor: This is a great opportunity to work as part of a small, friendly team, promoting high quality self-storage services to customers; whilst providing excellent customer service and maintaining superb standards. The job holder will benefit from a broad range of exposure; covering sales, customer services, administration and operational management experience. The role offers a great base salary, with potential for further salary enhancements and super benefits package. Supported by an experienced management team, you will learn about effective Customer services, Sales/Marketing, Administration and Operations. Full Training is provided in the role. Key Functions of the Customer Sales Advisor Role: Sales/Customer Service Sell space (dealing with inbound enquiries for people wanting to use the service - no cold calling involved) via phone, email and face to face; ensuring the customer has all relevant information to make an informed decision, by explaining the features and benefits and price solutions. Achieve sales targets by maximising all sales opportunities. This will include responding and following up on customer enquiries, challenging objections, upselling our retail products and closing sales wherever possible. Provide a high level of customer service at all times, ensuring company values are maintained. Administration Reviewing and prioritising the tasks for the day, dealing with new enquiries, completing contracts and debt chasing; Uploading customer details on to database and setting up customer accounts, as well as off-boarding when customer contract ends; Additional administration required when liaising with the removals contractor, including using the removals calendar. Banking/Petty Cash Reconcile cash, credit card, Direct Debit and BACS payments. Complete petty cash float checks on a daily basis. If you have a strong retail/sales background and are highly customer focused and achievement driven, then this could be the ideal role for you. Please apply now for immediate consideration and job start.
Aug 12, 2026
Full time
Customer Sales Advisor - covering location in: Hall Green (B28), Birmingham Are you looking for an exciting and varied new career challenge? If so, read on to find out about this superb opportunity to work for a fun and friendly employer, in a fast growing and secure industry. My client welcome applicants from all different types of retail sales and customer service backgrounds. Key Benefits and Principle terms for Customer Sales Advisor role: Working a day shift pattern, to include some weekend and bank holiday working (Working 40 hours per week) Starting salary: £27,976 + EOY bonus - this is the entry pay grade and there are 4 pay grades to this role; Great bonus scheme; 30 days holiday, which includes Bank Holidays; Contributory pension scheme; Perkbox - employee 'free perks' scheme, which includes discounts on many high street retailers, cinema tickets, super markets, gyms and much more. Staff discount on storage and retail products (30% discount on storage and 50% discount on retail packaging); Training and development programme; Additional benefits after qualifying period, including: a day off and gift for your birthday, length of service award and a generous maternity and paternity package. Job Role for the Customer Sales Advisor: This is a great opportunity to work as part of a small, friendly team, promoting high quality self-storage services to customers; whilst providing excellent customer service and maintaining superb standards. The job holder will benefit from a broad range of exposure; covering sales, customer services, administration and operational management experience. The role offers a great base salary, with potential for further salary enhancements and super benefits package. Supported by an experienced management team, you will learn about effective Customer services, Sales/Marketing, Administration and Operations. Full Training is provided in the role. Key Functions of the Customer Sales Advisor Role: Sales/Customer Service Sell space (dealing with inbound enquiries for people wanting to use the service - no cold calling involved) via phone, email and face to face; ensuring the customer has all relevant information to make an informed decision, by explaining the features and benefits and price solutions. Achieve sales targets by maximising all sales opportunities. This will include responding and following up on customer enquiries, challenging objections, upselling our retail products and closing sales wherever possible. Provide a high level of customer service at all times, ensuring company values are maintained. Administration Reviewing and prioritising the tasks for the day, dealing with new enquiries, completing contracts and debt chasing; Uploading customer details on to database and setting up customer accounts, as well as off-boarding when customer contract ends; Additional administration required when liaising with the removals contractor, including using the removals calendar. Banking/Petty Cash Reconcile cash, credit card, Direct Debit and BACS payments. Complete petty cash float checks on a daily basis. If you have a strong retail/sales background and are highly customer focused and achievement driven, then this could be the ideal role for you. Please apply now for immediate consideration and job start.
About the Company A leading UK consulting and administration business specialising in pensions and insurance services. The organisation combines deep industry expertise with advanced technology and analytics to support large-scale pension schemes and their sponsoring employers. It provides administration for over one million members and delivers advisory services across schemes of all sizes, including many with assets exceeding £1bn. It also supports insurance clients in the life and bulk annuities sector. Package Details Remote (UK) | £45,000-£60,000 + 6% bonus Main Duties and Responsibilities Model Development (Azure Machine Learning Studio focus) Work collaboratively with actuarial and analytics teams to design, build, and deploy machine learning and statistical models using Azure Machine Learning Studio (AML Studio) in production environments. Apply appropriate ML techniques to improve predictions such as longevity, default risk, and investment outcomes. Machine Learning Operations (MLOps in Azure) Manage the full ML life cycle using Azure ML Studio, including deployment, monitoring, retraining pipelines, and version control. Implement robust MLOps practices such as model drift detection, data quality monitoring, and automated retraining workflows. Data Engineering and Preprocessing Develop and maintain scalable data pipelines using Python, SQL, and Azure Data Factory (ADF). Ensure data is clean, reliable, and structured for use in Azure ML Studio workflows. Software Development Produce clean, efficient, and production-grade Python code. Apply CI/CD practices and DevOps/MLOps principles integrated with Azure Machine Learning Studio environments. Cross-functional Collaboration Work closely with actuarial analysts and modelling teams to translate outputs from Azure ML Studio into actionable insights and business recommendations. Innovation and Continuous Improvement Stay up to date with developments in Azure Machine Learning Studio, MLOps, and data science technologies, identifying opportunities to improve models, automation, and delivery efficiency. Training and Knowledge Sharing Support and train team members on machine learning approaches and Azure ML Studio workflows, including deployment and monitoring practices. Stakeholder Communication Clearly explain machine learning concepts and Azure ML Studio-based solutions to both technical and non-technical stakeholders. Job Requirements Essential Strong hands-on experience with Azure Machine Learning Studio (AML Studio), including end-to-end model development, deployment, monitoring, and life cycle management in production environments Experience building and optimising ML models using Azure ML workflows Strong Python and SQL skills for data manipulation, modelling, and automation Experience with Azure Data Factory (ADF) for data pipeline development Strong understanding of CI/CD and MLOps practices, ideally within Azure environments Experience with data visualisation tools such as Power BI Strong communication skills with ability to explain technical concepts clearly to non-technical audiences Desirable Experience in pensions, insurance, or regulated financial services Experience working in multidisciplinary analytics or actuarial teams Broader exposure to Azure ecosystem tools (eg, Azure DevOps, Databricks) Key Requirement The most critical requirement for this role is hands-on, production-level experience with Azure Machine Learning Studio (AML Studio), including building and deploying ML models end-to-end, managing model life cycle in production, implementing MLOps workflows (monitoring, drift detection, retraining), and integrating Azure ML Studio with data pipelines and CI/CD processes. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Aug 12, 2026
Full time
About the Company A leading UK consulting and administration business specialising in pensions and insurance services. The organisation combines deep industry expertise with advanced technology and analytics to support large-scale pension schemes and their sponsoring employers. It provides administration for over one million members and delivers advisory services across schemes of all sizes, including many with assets exceeding £1bn. It also supports insurance clients in the life and bulk annuities sector. Package Details Remote (UK) | £45,000-£60,000 + 6% bonus Main Duties and Responsibilities Model Development (Azure Machine Learning Studio focus) Work collaboratively with actuarial and analytics teams to design, build, and deploy machine learning and statistical models using Azure Machine Learning Studio (AML Studio) in production environments. Apply appropriate ML techniques to improve predictions such as longevity, default risk, and investment outcomes. Machine Learning Operations (MLOps in Azure) Manage the full ML life cycle using Azure ML Studio, including deployment, monitoring, retraining pipelines, and version control. Implement robust MLOps practices such as model drift detection, data quality monitoring, and automated retraining workflows. Data Engineering and Preprocessing Develop and maintain scalable data pipelines using Python, SQL, and Azure Data Factory (ADF). Ensure data is clean, reliable, and structured for use in Azure ML Studio workflows. Software Development Produce clean, efficient, and production-grade Python code. Apply CI/CD practices and DevOps/MLOps principles integrated with Azure Machine Learning Studio environments. Cross-functional Collaboration Work closely with actuarial analysts and modelling teams to translate outputs from Azure ML Studio into actionable insights and business recommendations. Innovation and Continuous Improvement Stay up to date with developments in Azure Machine Learning Studio, MLOps, and data science technologies, identifying opportunities to improve models, automation, and delivery efficiency. Training and Knowledge Sharing Support and train team members on machine learning approaches and Azure ML Studio workflows, including deployment and monitoring practices. Stakeholder Communication Clearly explain machine learning concepts and Azure ML Studio-based solutions to both technical and non-technical stakeholders. Job Requirements Essential Strong hands-on experience with Azure Machine Learning Studio (AML Studio), including end-to-end model development, deployment, monitoring, and life cycle management in production environments Experience building and optimising ML models using Azure ML workflows Strong Python and SQL skills for data manipulation, modelling, and automation Experience with Azure Data Factory (ADF) for data pipeline development Strong understanding of CI/CD and MLOps practices, ideally within Azure environments Experience with data visualisation tools such as Power BI Strong communication skills with ability to explain technical concepts clearly to non-technical audiences Desirable Experience in pensions, insurance, or regulated financial services Experience working in multidisciplinary analytics or actuarial teams Broader exposure to Azure ecosystem tools (eg, Azure DevOps, Databricks) Key Requirement The most critical requirement for this role is hands-on, production-level experience with Azure Machine Learning Studio (AML Studio), including building and deploying ML models end-to-end, managing model life cycle in production, implementing MLOps workflows (monitoring, drift detection, retraining), and integrating Azure ML Studio with data pipelines and CI/CD processes. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Job Role: Service Advisor / Warranty Administrator Salary:- OTE 35,000 Location:- RG10 Are you a Service Advisor looking to up-skill in the Warranty Department? You're in the right place. We have taken on for a Service Advisor / Warranty Administrator role in the RG Area for a popular Multi-franchise Dealership Group. This is a very active site, which means high up sell potential and strong team bonuses too. Here are a few pointers: - Up to 30,000 basic with a 35,000 OTE Monday to Friday only no weekends Full warranty exposure and training within this multi-franchise Dealership Group Minimum requirements for this Service Advisor / Warranty Admin role Experience in a similar role, as a Service Admin / Service Advisor or similar An ability to sell additional products and services to customer Driving license Excellent communication skills and the ability to deliver outstanding customer service The ability to manage multiple tasks Ready for an upgrade? If you are interested in this position please contact Eric Duxbury at Holt Recruitment. He can tell you everything you need to know about your next move by hitting 'Apply' below. Please note:- if your CV is out of date, don't worry. Apply anyway, we can update it for you. Holt Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial, HGV Technician,Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter Holt Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales
Aug 12, 2026
Full time
Job Role: Service Advisor / Warranty Administrator Salary:- OTE 35,000 Location:- RG10 Are you a Service Advisor looking to up-skill in the Warranty Department? You're in the right place. We have taken on for a Service Advisor / Warranty Administrator role in the RG Area for a popular Multi-franchise Dealership Group. This is a very active site, which means high up sell potential and strong team bonuses too. Here are a few pointers: - Up to 30,000 basic with a 35,000 OTE Monday to Friday only no weekends Full warranty exposure and training within this multi-franchise Dealership Group Minimum requirements for this Service Advisor / Warranty Admin role Experience in a similar role, as a Service Admin / Service Advisor or similar An ability to sell additional products and services to customer Driving license Excellent communication skills and the ability to deliver outstanding customer service The ability to manage multiple tasks Ready for an upgrade? If you are interested in this position please contact Eric Duxbury at Holt Recruitment. He can tell you everything you need to know about your next move by hitting 'Apply' below. Please note:- if your CV is out of date, don't worry. Apply anyway, we can update it for you. Holt Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial, HGV Technician,Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter Holt Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Senior Manager - Private Capital Transactions, International Tax (Open to flexible working) The FTTA team at EY is unique in having all transaction specialists in one place. Our vision is to have a world class, distinct end to end Private Equity platform, covering transactions and transformations through to exit, across the global PE market. The team includes Private Equity deal specialists, in addition to Portfolio, Infrastructure, Restructuring and Fund/Management structuring specialists. This provides the team with a natural hedge against market turbulence with focus shifting between areas as the economic cycle develops, The Private Capital Transactions tax team, within FTTA, is a diverse team that's leverages different backgrounds and specialises in buy and sell side Tax Due Diligence, Tax Structuring, funds flow, tax modelling and SPA review (together with advising on Listings and Carve outs) for high-profile, newsworthy deals. They work with clients of all sizes in all industries, working closely with the incredibly strong EY tax network around the world. The opportunity As deal advisers, FTTA team members not only get good UK tax technical experience, but also gain a commercial understanding of what is important to our clients in a transactions context. Your key responsibilities Build and maintain tax relationships with clients and provide world class levels of client service Assist in winning work by proactively managing existing clients and contribute to winning new clients. Manage the successful delivery of tax projects, ensuring technical excellence and commercial/deal focused approach taken Contribute to successfully extracting maximum value for both EY and clients from the tax services delivered whilst managing risk appropriately for both client and the firm Client focused and strategically and commercially aware Excellent communicator in a range of situations both written and oral Build networks and relationships internally and externally for the team to leverage from Develop junior staff through effectively supervising, coaching and mentoring Significant involvement in the management of the team both in terms of strategy and operations and through managing junior staff development and assignments To qualify for the role, you must have Experienced UK tax practitioner with reviewing skills and expertise in Restructuring Tax ACA/ATT/CTA or international equivalent / Law qualification Degree qualified Ideally, you'll also have Project management skills, plan and prioritise work, meet deadlines, monitor own budget and time Experience in UK tax compliance What we offer Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. You can read more here: If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build. Apply now. About EY As a global leader in assurance, tax, transactions, and advisory services, we're using the finance products, expertise, and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities, and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Please Note: Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. Read more about our commitment to diversity & inclusiveness here. We ask because it matters! Who we are? EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Aug 12, 2026
Full time
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Senior Manager - Private Capital Transactions, International Tax (Open to flexible working) The FTTA team at EY is unique in having all transaction specialists in one place. Our vision is to have a world class, distinct end to end Private Equity platform, covering transactions and transformations through to exit, across the global PE market. The team includes Private Equity deal specialists, in addition to Portfolio, Infrastructure, Restructuring and Fund/Management structuring specialists. This provides the team with a natural hedge against market turbulence with focus shifting between areas as the economic cycle develops, The Private Capital Transactions tax team, within FTTA, is a diverse team that's leverages different backgrounds and specialises in buy and sell side Tax Due Diligence, Tax Structuring, funds flow, tax modelling and SPA review (together with advising on Listings and Carve outs) for high-profile, newsworthy deals. They work with clients of all sizes in all industries, working closely with the incredibly strong EY tax network around the world. The opportunity As deal advisers, FTTA team members not only get good UK tax technical experience, but also gain a commercial understanding of what is important to our clients in a transactions context. Your key responsibilities Build and maintain tax relationships with clients and provide world class levels of client service Assist in winning work by proactively managing existing clients and contribute to winning new clients. Manage the successful delivery of tax projects, ensuring technical excellence and commercial/deal focused approach taken Contribute to successfully extracting maximum value for both EY and clients from the tax services delivered whilst managing risk appropriately for both client and the firm Client focused and strategically and commercially aware Excellent communicator in a range of situations both written and oral Build networks and relationships internally and externally for the team to leverage from Develop junior staff through effectively supervising, coaching and mentoring Significant involvement in the management of the team both in terms of strategy and operations and through managing junior staff development and assignments To qualify for the role, you must have Experienced UK tax practitioner with reviewing skills and expertise in Restructuring Tax ACA/ATT/CTA or international equivalent / Law qualification Degree qualified Ideally, you'll also have Project management skills, plan and prioritise work, meet deadlines, monitor own budget and time Experience in UK tax compliance What we offer Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. You can read more here: If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build. Apply now. About EY As a global leader in assurance, tax, transactions, and advisory services, we're using the finance products, expertise, and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities, and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Please Note: Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. Read more about our commitment to diversity & inclusiveness here. We ask because it matters! Who we are? EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Regulatory Compliance Advisor Pay: 103,300 - 139,900 Location: London (SE1 0SU) - Fully onsite Hours: Full time, 35 hours Contract: Temporary ongoing If you're passionate about keeping trading activities fair, transparent, and compliant, this is a pivotal role where your judgement directly helps protect market integrity-and supports a culture of doing the right thing, even when it's challenging. What you'll be doing: Ensure compliance with trading regulations, including market conduct requirements, exchange rules, and transaction surveillance Advise senior management and trading teams on regulatory matters, upcoming changes, and potential impacts as the business grows Develop and implement policies and procedures to meet local and cross-jurisdictional (or international) regulatory and market conduct rules Perform regulatory reviews, surveillance, and monitoring to confirm trades meet applicable rules and protect the firm's reputation Work closely with Trading, Law, Market Risk, and Risk Operations to identify and resolve compliance risks or potential violations Act as the primary point of contact for regulatory bodies, responding to inquiries and maintaining positive relationships Create educational materials and deliver ongoing training and mentorship to the Trading Community on compliance matters and best practices Analyse emerging regulatory trends, support strategic compliance initiatives, and assess the compliance impact of new transactions and products Provide clear, transparent compliance status updates and recommendations-including engaging in debate with Trading when needed What you'll bring: In-depth knowledge of commodities trading compliance and strong experience conducting risk assessments and compliance monitoring The ability to interpret complex regulatory frameworks and translate them into practical, operational guidance Proven expertise with trade surveillance tools and compliance/surveillance systems (including ETRMs and regulatory reporting systems such as ICE/CME) Strong communication skills to present regulatory updates and compliance reports to senior executives and external stakeholders Leadership capability to influence cross-functional teams and mentor others Attention to detail, with confidence investigating discrepancies and potential violations Strong problem-solving and project management skills, balancing multiple priorities and deadlines efficiently Additional information: Minimum requirements include 5+ years in commodities trading compliance (or related regulatory roles), with 2+ years using trade surveillance tools Apply today to bring your expertise to a role that truly values integrity, clear guidance, and courage of conviction. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Aug 12, 2026
Seasonal
Regulatory Compliance Advisor Pay: 103,300 - 139,900 Location: London (SE1 0SU) - Fully onsite Hours: Full time, 35 hours Contract: Temporary ongoing If you're passionate about keeping trading activities fair, transparent, and compliant, this is a pivotal role where your judgement directly helps protect market integrity-and supports a culture of doing the right thing, even when it's challenging. What you'll be doing: Ensure compliance with trading regulations, including market conduct requirements, exchange rules, and transaction surveillance Advise senior management and trading teams on regulatory matters, upcoming changes, and potential impacts as the business grows Develop and implement policies and procedures to meet local and cross-jurisdictional (or international) regulatory and market conduct rules Perform regulatory reviews, surveillance, and monitoring to confirm trades meet applicable rules and protect the firm's reputation Work closely with Trading, Law, Market Risk, and Risk Operations to identify and resolve compliance risks or potential violations Act as the primary point of contact for regulatory bodies, responding to inquiries and maintaining positive relationships Create educational materials and deliver ongoing training and mentorship to the Trading Community on compliance matters and best practices Analyse emerging regulatory trends, support strategic compliance initiatives, and assess the compliance impact of new transactions and products Provide clear, transparent compliance status updates and recommendations-including engaging in debate with Trading when needed What you'll bring: In-depth knowledge of commodities trading compliance and strong experience conducting risk assessments and compliance monitoring The ability to interpret complex regulatory frameworks and translate them into practical, operational guidance Proven expertise with trade surveillance tools and compliance/surveillance systems (including ETRMs and regulatory reporting systems such as ICE/CME) Strong communication skills to present regulatory updates and compliance reports to senior executives and external stakeholders Leadership capability to influence cross-functional teams and mentor others Attention to detail, with confidence investigating discrepancies and potential violations Strong problem-solving and project management skills, balancing multiple priorities and deadlines efficiently Additional information: Minimum requirements include 5+ years in commodities trading compliance (or related regulatory roles), with 2+ years using trade surveillance tools Apply today to bring your expertise to a role that truly values integrity, clear guidance, and courage of conviction. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
HSE Advisor We're looking for an experienced and proactive Health, Safety & Environmental (HS&E) Advisor to help drive a positive safety culture across our manufacturing operations. Working as part of our QSHE team, you'll partner with managers and employees across the business to ensure legal compliance, promote best practice and identify opportunities for continuous improvement. This is a hands-on role where you'll spend time engaging with people, coaching teams and influencing behaviours to create a safe, healthy and environmentally responsible workplace. This is an excellent opportunity for someone who enjoys variety, takes ownership and wants to make a genuine impact in a fast-paced manufacturing environment. HSE Advisor's Key Working Relationships HS&E Manager to support the delivery of the company's Health, Safety & Environmental strategy. Production Managers and Supervisors to drive compliance and continuous improvement. Engineering and Maintenance teams to ensure machinery, equipment and facilities remain safe and compliant. Human Resources to support occupational health, wellbeing, inductions and incident management. Procurement and external contractors to ensure supplier compliance and safe working practices. Regulatory bodies including the Health & Safety Executive (HSE), Environment Agency and Local Authorities during inspections and audits. HSE Advisors Key Responsibilities Health & Safety Promote a proactive and positive Health, Safety & Environmental culture across the business. Support the development and continuous improvement of the Health & Safety Management System in line with ISO 45001 and UK legislation. Carry out workplace inspections, audits and compliance reviews, ensuring actions are completed effectively. Lead and support accident, incident and near-miss investigations, identifying root causes and driving preventative actions. Maintain accurate HS&E records, including RIDDOR reporting where applicable. Develop, review and maintain risk assessments, COSHH assessments, PUWER assessments and safe systems of work. Ensure Personal Protective Equipment (PPE) is suitable, available and effectively managed. Support behavioural safety initiatives and encourage employee engagement in safety improvements. Training & Engagement Deliver engaging Health, Safety and Environmental inductions for new employees. Develop and deliver toolbox talks, awareness campaigns and safety training. Coach managers and supervisors on their health and safety responsibilities. Support QSHE meetings, communicate actions and encourage employee involvement in continuous improvement initiatives. Environmental & Compliance Support the Environmental Management System in line with ISO 14001. Monitor environmental compliance, including waste management, Duty of Care and environmental permits. Coordinate statutory inspections and testing, including: Fire safety systems, Legionella control, LEV testing, Racking inspections, Emergency lighting Occupational health surveillance Maintain legal registers and ensure compliance with current legislation. Support environmental improvement and sustainability initiatives. Operational Support Work collaboratively with Production, Engineering and Maintenance teams to identify risks and implement practical solutions. Support machinery safety reviews and engineering projects. Assist with internal and external audits and regulatory inspections. Monitor HS&E KPIs and produce reports that support business performance. Contribute to wider QSHE improvement projects and undertake other duties appropriate to the role. HSE Advisor's Qualifications & Experience NEBOSH Diploma or equivalent Health & Safety qualification. IOSH Membership (or working towards Chartered status). Minimum of five years' experience in a Health, Safety & Environmental role within a manufacturing environment. Strong knowledge of UK Health & Safety legislation and ISO 45001. Working knowledge of environmental legislation and ISO 14001. Experience conducting audits, investigations, risk assessments and compliance reviews. HSE Advisor's Skills & Attributes Excellent communication and relationship-building skills, Confident influencing and engaging people at all levels with Strong organisational skills with the ability to prioritise a varied workload. Excellent report writing and presentation skills. Good knowledge of Microsoft Office, particularly Excel, Word, Outlook, PowerPoint ERP Systems (Desireable) Full UK Driving Licence. Experience within Manufacturing or Engineering is a must Knowledge of CDM Regulations, Permit to Work systems and Fire Safety legislation. Experience delivering behavioural safety programmes and employee engagement initiatives. HSE Advisor's Benefits & Hours of Work Salary: £37k DOE, Mon to Fri - 8:30am - 5:00pm, Pension: Competitive scheme with 4% employer contribution matched by a 4% employee contribution, Life Assurance: Cover of 2x annual salary, Benefits Hub: Discounts and savings across leading retailers, travel, leisure, and everyday shopping, Employee Assistance Programme (EAP): Confidential 24/7 support for you and your immediate family, Cycle to Work Scheme, Regular company events to celebrate success and strengthen team relationships and Ongoing training and professional development opportunities Why Join Us? Health, Safety and Environmental excellence is fundamental to the way we operate. This role offers the opportunity to influence positive change, work alongside committed colleagues and make a meaningful contribution to creating a safe, compliant and high-performing manufacturing environment. If you're looking for a role where your ideas are valued, your expertise is recognised and your work genuinely makes a difference, we'd love to hear from you.
Aug 12, 2026
Full time
HSE Advisor We're looking for an experienced and proactive Health, Safety & Environmental (HS&E) Advisor to help drive a positive safety culture across our manufacturing operations. Working as part of our QSHE team, you'll partner with managers and employees across the business to ensure legal compliance, promote best practice and identify opportunities for continuous improvement. This is a hands-on role where you'll spend time engaging with people, coaching teams and influencing behaviours to create a safe, healthy and environmentally responsible workplace. This is an excellent opportunity for someone who enjoys variety, takes ownership and wants to make a genuine impact in a fast-paced manufacturing environment. HSE Advisor's Key Working Relationships HS&E Manager to support the delivery of the company's Health, Safety & Environmental strategy. Production Managers and Supervisors to drive compliance and continuous improvement. Engineering and Maintenance teams to ensure machinery, equipment and facilities remain safe and compliant. Human Resources to support occupational health, wellbeing, inductions and incident management. Procurement and external contractors to ensure supplier compliance and safe working practices. Regulatory bodies including the Health & Safety Executive (HSE), Environment Agency and Local Authorities during inspections and audits. HSE Advisors Key Responsibilities Health & Safety Promote a proactive and positive Health, Safety & Environmental culture across the business. Support the development and continuous improvement of the Health & Safety Management System in line with ISO 45001 and UK legislation. Carry out workplace inspections, audits and compliance reviews, ensuring actions are completed effectively. Lead and support accident, incident and near-miss investigations, identifying root causes and driving preventative actions. Maintain accurate HS&E records, including RIDDOR reporting where applicable. Develop, review and maintain risk assessments, COSHH assessments, PUWER assessments and safe systems of work. Ensure Personal Protective Equipment (PPE) is suitable, available and effectively managed. Support behavioural safety initiatives and encourage employee engagement in safety improvements. Training & Engagement Deliver engaging Health, Safety and Environmental inductions for new employees. Develop and deliver toolbox talks, awareness campaigns and safety training. Coach managers and supervisors on their health and safety responsibilities. Support QSHE meetings, communicate actions and encourage employee involvement in continuous improvement initiatives. Environmental & Compliance Support the Environmental Management System in line with ISO 14001. Monitor environmental compliance, including waste management, Duty of Care and environmental permits. Coordinate statutory inspections and testing, including: Fire safety systems, Legionella control, LEV testing, Racking inspections, Emergency lighting Occupational health surveillance Maintain legal registers and ensure compliance with current legislation. Support environmental improvement and sustainability initiatives. Operational Support Work collaboratively with Production, Engineering and Maintenance teams to identify risks and implement practical solutions. Support machinery safety reviews and engineering projects. Assist with internal and external audits and regulatory inspections. Monitor HS&E KPIs and produce reports that support business performance. Contribute to wider QSHE improvement projects and undertake other duties appropriate to the role. HSE Advisor's Qualifications & Experience NEBOSH Diploma or equivalent Health & Safety qualification. IOSH Membership (or working towards Chartered status). Minimum of five years' experience in a Health, Safety & Environmental role within a manufacturing environment. Strong knowledge of UK Health & Safety legislation and ISO 45001. Working knowledge of environmental legislation and ISO 14001. Experience conducting audits, investigations, risk assessments and compliance reviews. HSE Advisor's Skills & Attributes Excellent communication and relationship-building skills, Confident influencing and engaging people at all levels with Strong organisational skills with the ability to prioritise a varied workload. Excellent report writing and presentation skills. Good knowledge of Microsoft Office, particularly Excel, Word, Outlook, PowerPoint ERP Systems (Desireable) Full UK Driving Licence. Experience within Manufacturing or Engineering is a must Knowledge of CDM Regulations, Permit to Work systems and Fire Safety legislation. Experience delivering behavioural safety programmes and employee engagement initiatives. HSE Advisor's Benefits & Hours of Work Salary: £37k DOE, Mon to Fri - 8:30am - 5:00pm, Pension: Competitive scheme with 4% employer contribution matched by a 4% employee contribution, Life Assurance: Cover of 2x annual salary, Benefits Hub: Discounts and savings across leading retailers, travel, leisure, and everyday shopping, Employee Assistance Programme (EAP): Confidential 24/7 support for you and your immediate family, Cycle to Work Scheme, Regular company events to celebrate success and strengthen team relationships and Ongoing training and professional development opportunities Why Join Us? Health, Safety and Environmental excellence is fundamental to the way we operate. This role offers the opportunity to influence positive change, work alongside committed colleagues and make a meaningful contribution to creating a safe, compliant and high-performing manufacturing environment. If you're looking for a role where your ideas are valued, your expertise is recognised and your work genuinely makes a difference, we'd love to hear from you.
