Job Title: Senior IAM Engineer (One Identity) Location: Hybrid - Livingston, Osterley or Central London (2 days per week) Salary: Up to £90,000 + Bonus + Excellent Benefits Why Apply? Join a business investing heavily in its technology and cyber security capabilities, where Identity and Access Management is at the heart of its enterprise strategy. You'll play a key role in expanding and enhancing a large-scale One Identity platform, helping to shape the future of authentication, identity governance and access management across a complex global environment. This is an opportunity to work on modern IAM technologies, influence platform direction and collaborate with security, infrastructure and engineering teams on business-critical initiatives. Senior IAM Engineer Responsibilities Design, develop and enhance Identity and Access Management solutions using One Identity Manager. Configure and maintain integrations with Active Directory, LDAP, Azure AD/Entra ID and other identity sources. Develop custom automation and Scripting using PowerShell, SQL and other Scripting technologies. Support the full software development life cycle including testing, deployment and ongoing platform improvements. Maintain authentication, authorisation and identity life cycle processes across enterprise systems. Perform platform upgrades, troubleshoot issues and optimise system performance. Conduct security reviews, support audits and ensure compliance with recognised security frameworks. Provide technical leadership, mentor colleagues and contribute to IAM best practice across the organisation. Senior IAM Engineer Requirements Commercial experience developing and supporting One Identity Manager . Strong understanding of Identity and Access Management and Identity Governance principles. Experience with authentication protocols including LDAP, SAML, OAuth and OpenID Connect. Strong Scripting skills using PowerShell and SQL/T-SQL. Experience integrating Active Directory, Azure AD/Entra ID, LDAP and enterprise identity sources. Knowledge of REST and SOAP APIs. Good understanding of identity life cycle management, access controls and least privilege principles. Experience working within security frameworks such as ISO27001, NIST or CIS. Excellent communication skills with the ability to engage technical and non-technical stakeholders. What's in it for me? Salary up to £90,000 Annual bonus Generous pension contribution Private healthcare Hybrid working (2 days in the office) Excellent career progression within a growing cyber security function Ongoing investment in learning and professional development Opportunity to work on enterprise-scale IAM transformation programmes We are an equal opportunities employer and welcome applications from all suitably qualified individuals regardless of race, religion, sex, sexual orientation, gender identity, national origin, disability, age or any other protected characteristic.
Aug 14, 2026
Full time
Job Title: Senior IAM Engineer (One Identity) Location: Hybrid - Livingston, Osterley or Central London (2 days per week) Salary: Up to £90,000 + Bonus + Excellent Benefits Why Apply? Join a business investing heavily in its technology and cyber security capabilities, where Identity and Access Management is at the heart of its enterprise strategy. You'll play a key role in expanding and enhancing a large-scale One Identity platform, helping to shape the future of authentication, identity governance and access management across a complex global environment. This is an opportunity to work on modern IAM technologies, influence platform direction and collaborate with security, infrastructure and engineering teams on business-critical initiatives. Senior IAM Engineer Responsibilities Design, develop and enhance Identity and Access Management solutions using One Identity Manager. Configure and maintain integrations with Active Directory, LDAP, Azure AD/Entra ID and other identity sources. Develop custom automation and Scripting using PowerShell, SQL and other Scripting technologies. Support the full software development life cycle including testing, deployment and ongoing platform improvements. Maintain authentication, authorisation and identity life cycle processes across enterprise systems. Perform platform upgrades, troubleshoot issues and optimise system performance. Conduct security reviews, support audits and ensure compliance with recognised security frameworks. Provide technical leadership, mentor colleagues and contribute to IAM best practice across the organisation. Senior IAM Engineer Requirements Commercial experience developing and supporting One Identity Manager . Strong understanding of Identity and Access Management and Identity Governance principles. Experience with authentication protocols including LDAP, SAML, OAuth and OpenID Connect. Strong Scripting skills using PowerShell and SQL/T-SQL. Experience integrating Active Directory, Azure AD/Entra ID, LDAP and enterprise identity sources. Knowledge of REST and SOAP APIs. Good understanding of identity life cycle management, access controls and least privilege principles. Experience working within security frameworks such as ISO27001, NIST or CIS. Excellent communication skills with the ability to engage technical and non-technical stakeholders. What's in it for me? Salary up to £90,000 Annual bonus Generous pension contribution Private healthcare Hybrid working (2 days in the office) Excellent career progression within a growing cyber security function Ongoing investment in learning and professional development Opportunity to work on enterprise-scale IAM transformation programmes We are an equal opportunities employer and welcome applications from all suitably qualified individuals regardless of race, religion, sex, sexual orientation, gender identity, national origin, disability, age or any other protected characteristic.
M365 Technical Project Manager - Urgent - interviews will be Monday afternoon. 3 month initial contract but potential for 1 year+ of work - Target rate is £540 per day inside IR35 - Hybrid Aberdeen Skills required MUST have technical experience of tenant to tenant M365 migration. Need to have really strong technical knowledge of M365. You'll lead Microsoft 365 delivery at the heart of a major merger and integration programme, helping bring users, data and digital services together securely and effectively. As an M365 Technical Project Manager, you'll take ownership of a complex tenant-to-tenant migration, coordinating specialists across Microsoft 365, information governance, cyber security, data and applications to deliver a controlled transition. You'll use your technical understanding to anticipate dependencies, challenge delivery risks and find practical solutions in a fast-changing environment. Working alongside experts, client teams and technology partners, you'll have the support to make informed decisions while bringing structure, creativity and momentum to a transformation with significant business impact. Your future duties and responsibilities In this role, you will take ownership of the Microsoft 365 project within a major merger and integration programme, managing delivery across a large-scale tenant-to-tenant migration and subsequent integration. You'll build and maintain the delivery plan, coordinate specialist teams and suppliers, and maintain a clear view of scope, budget, resources, milestones, risks, decisions and dependencies. You'll work across Microsoft 365, information governance, cyber security, data governance, applications and business change, supported by specialists. Your technical credibility will enable you to ask the right questions, challenge progress constructively and translate complex delivery activity into clear decisions and updates for senior stakeholders. You'll also help teams navigate migration readiness, cutover and stabilisation, finding practical solutions as priorities evolve. You'll be a technically credible Project Manager with proven Microsoft 365 delivery experience in complex enterprise environments. You'll combine disciplined project management with sufficient knowledge of the M365 ecosystem to manage specialist teams, suppliers and cross-programme dependencies effectively. You should be comfortable taking ownership in a high-change environment while collaborating across technical and business teams to drive decisions and successful outcomes. Proven experience project managing Microsoft 365 or digital workplace programmes within complex enterprise environments. Demonstrable experience of M365 tenant-to-tenant migration, tenant integration, collaboration platform consolidation or similar large-scale migration activity. Strong working knowledge of SharePoint Online, Microsoft Teams, OneDrive and Exchange Online. Good understanding of Microsoft Power Platform, including Power Apps, Power Automate and Power BI dependencies. Proven ability to manage dependencies across information management, cyber security, data governance, applications and business change. Understanding of information governance principles including records management, metadata, permissions, retention, classification and content life cycle. Working knowledge of Microsoft Entra ID, identity and access management, M365 security and compliance, and GDPR considerations. Strong project management capability covering planning, budgets, resources, RAID, governance, reporting and dependency management. Experience coordinating migration readiness, cutover, transition and post-migration stabilisation. Strong supplier management experience, including working with service integrators and third-party technology partners. Excellent stakeholder management and communication skills, including the ability to translate technical delivery into business-focused reporting. Proven ability to create structure, establish ownership and drive decisions within complex, rapidly changing programmes. Experience of Microsoft Purview, Entra ID, SharePoint administration or M365 compliance tooling would be advantageous. Previous delivery within a merger, acquisition, divestment or major integration programme would be highly advantageous. Experience within energy, oil and gas, regulated or similarly complex enterprise environments would be beneficial. A recognised project management or Microsoft 365 certification would be advantageous. M365 Technical Project Manager - Urgent so interviews will be Monday afternoon. 3 month initial contract but potential for 1 year+ of work - Target rate is £540 per day inside IR35 - Hybrid Aberdeen Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Should the role require the successful candidate to undergo and be eligible for UK Security Vetting. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, Reserved Post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
Aug 14, 2026
Contractor
M365 Technical Project Manager - Urgent - interviews will be Monday afternoon. 3 month initial contract but potential for 1 year+ of work - Target rate is £540 per day inside IR35 - Hybrid Aberdeen Skills required MUST have technical experience of tenant to tenant M365 migration. Need to have really strong technical knowledge of M365. You'll lead Microsoft 365 delivery at the heart of a major merger and integration programme, helping bring users, data and digital services together securely and effectively. As an M365 Technical Project Manager, you'll take ownership of a complex tenant-to-tenant migration, coordinating specialists across Microsoft 365, information governance, cyber security, data and applications to deliver a controlled transition. You'll use your technical understanding to anticipate dependencies, challenge delivery risks and find practical solutions in a fast-changing environment. Working alongside experts, client teams and technology partners, you'll have the support to make informed decisions while bringing structure, creativity and momentum to a transformation with significant business impact. Your future duties and responsibilities In this role, you will take ownership of the Microsoft 365 project within a major merger and integration programme, managing delivery across a large-scale tenant-to-tenant migration and subsequent integration. You'll build and maintain the delivery plan, coordinate specialist teams and suppliers, and maintain a clear view of scope, budget, resources, milestones, risks, decisions and dependencies. You'll work across Microsoft 365, information governance, cyber security, data governance, applications and business change, supported by specialists. Your technical credibility will enable you to ask the right questions, challenge progress constructively and translate complex delivery activity into clear decisions and updates for senior stakeholders. You'll also help teams navigate migration readiness, cutover and stabilisation, finding practical solutions as priorities evolve. You'll be a technically credible Project Manager with proven Microsoft 365 delivery experience in complex enterprise environments. You'll combine disciplined project management with sufficient knowledge of the M365 ecosystem to manage specialist teams, suppliers and cross-programme dependencies effectively. You should be comfortable taking ownership in a high-change environment while collaborating across technical and business teams to drive decisions and successful outcomes. Proven experience project managing Microsoft 365 or digital workplace programmes within complex enterprise environments. Demonstrable experience of M365 tenant-to-tenant migration, tenant integration, collaboration platform consolidation or similar large-scale migration activity. Strong working knowledge of SharePoint Online, Microsoft Teams, OneDrive and Exchange Online. Good understanding of Microsoft Power Platform, including Power Apps, Power Automate and Power BI dependencies. Proven ability to manage dependencies across information management, cyber security, data governance, applications and business change. Understanding of information governance principles including records management, metadata, permissions, retention, classification and content life cycle. Working knowledge of Microsoft Entra ID, identity and access management, M365 security and compliance, and GDPR considerations. Strong project management capability covering planning, budgets, resources, RAID, governance, reporting and dependency management. Experience coordinating migration readiness, cutover, transition and post-migration stabilisation. Strong supplier management experience, including working with service integrators and third-party technology partners. Excellent stakeholder management and communication skills, including the ability to translate technical delivery into business-focused reporting. Proven ability to create structure, establish ownership and drive decisions within complex, rapidly changing programmes. Experience of Microsoft Purview, Entra ID, SharePoint administration or M365 compliance tooling would be advantageous. Previous delivery within a merger, acquisition, divestment or major integration programme would be highly advantageous. Experience within energy, oil and gas, regulated or similarly complex enterprise environments would be beneficial. A recognised project management or Microsoft 365 certification would be advantageous. M365 Technical Project Manager - Urgent so interviews will be Monday afternoon. 3 month initial contract but potential for 1 year+ of work - Target rate is £540 per day inside IR35 - Hybrid Aberdeen Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Should the role require the successful candidate to undergo and be eligible for UK Security Vetting. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, Reserved Post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
Digital Communications Officer Location: Fully Remote Salary: £27,000 - £30,000 DOE Vacancy Type: Permanent About the role Are you a creative digital communicator who loves turning ideas into engaging content, using data to understand what works, and bringing communications projects to life? We're looking for a Digital Communications Officer to join our Digital Communications Team and play a key role in how Forward communicates, connects and engages with its audiences. This is a varied, hands-on digital communications all-rounder role. Working alongside a Digital Content Officer and reporting to the Digital Communications Manager, you'll combine creativity, project management, technical expertise and analytical thinking to deliver high-quality digital communications across the organisation. No two days will look exactly the same. You could be planning a digital campaign, creating an engaging video, capturing photography, writing content for social media, updating our website, analysing channel performance, supporting an event or working with colleagues across the organisation to bring a new project to life. You'll balance the delivery of day-to-day digital communications with longer-term projects and campaigns, working closely with internal teams and external partners to ensure our communications are engaging, accessible, inclusive and aligned with Forward's brand and reputation. You'll also use audience insight and digital analytics to understand what's working, identify opportunities for growth and continuously improve the way we communicate. This is a remote role; however, occasional travel will be required for training, site visits, meetings, events and other work-related activities. What you'll be doing You'll have the opportunity to: Plan, create and deliver engaging multimedia content, including video, photography, graphics and written content. Develop and manage content calendars and digital communications plans. Create compelling content for channels including Instagram, TikTok, Facebook, LinkedIn, X and YouTube. Manage and publish content through Content Management Systems and digital platforms. Support campaigns, events and wider communications projects from planning through to delivery and evaluation. Monitor and report on website and social media performance, using data and insight to inform future activity. Create content that connects with diverse audiences and meets accessibility and best-practice standards. Support community engagement and help build positive relationships with our audiences. Provide digital communications advice to colleagues and stakeholders across the organisation. Work with external partners and suppliers where required. Help protect and strengthen Forward's brand, reputation and digital presence through high standards of governance and professional practice. Manage multiple projects and deadlines in a busy and fast-paced communications environment. About you We're looking for a creative and confident digital communications professional with at least 18 months' experience in a similar role. You'll have strong writing, content creation and project management skills, experience across social media and digital platforms, and the ability to use data and insight to improve engagement. You'll be organised, proactive and comfortable managing competing priorities, building relationships and working independently in a fast-paced communications environment. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. Please note that we may close this vacancy early if we receive a high volume of suitable applications. Please note that remote roles may require occasional travel for site visits, training and meetings. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Aug 14, 2026
Full time
Digital Communications Officer Location: Fully Remote Salary: £27,000 - £30,000 DOE Vacancy Type: Permanent About the role Are you a creative digital communicator who loves turning ideas into engaging content, using data to understand what works, and bringing communications projects to life? We're looking for a Digital Communications Officer to join our Digital Communications Team and play a key role in how Forward communicates, connects and engages with its audiences. This is a varied, hands-on digital communications all-rounder role. Working alongside a Digital Content Officer and reporting to the Digital Communications Manager, you'll combine creativity, project management, technical expertise and analytical thinking to deliver high-quality digital communications across the organisation. No two days will look exactly the same. You could be planning a digital campaign, creating an engaging video, capturing photography, writing content for social media, updating our website, analysing channel performance, supporting an event or working with colleagues across the organisation to bring a new project to life. You'll balance the delivery of day-to-day digital communications with longer-term projects and campaigns, working closely with internal teams and external partners to ensure our communications are engaging, accessible, inclusive and aligned with Forward's brand and reputation. You'll also use audience insight and digital analytics to understand what's working, identify opportunities for growth and continuously improve the way we communicate. This is a remote role; however, occasional travel will be required for training, site visits, meetings, events and other work-related activities. What you'll be doing You'll have the opportunity to: Plan, create and deliver engaging multimedia content, including video, photography, graphics and written content. Develop and manage content calendars and digital communications plans. Create compelling content for channels including Instagram, TikTok, Facebook, LinkedIn, X and YouTube. Manage and publish content through Content Management Systems and digital platforms. Support campaigns, events and wider communications projects from planning through to delivery and evaluation. Monitor and report on website and social media performance, using data and insight to inform future activity. Create content that connects with diverse audiences and meets accessibility and best-practice standards. Support community engagement and help build positive relationships with our audiences. Provide digital communications advice to colleagues and stakeholders across the organisation. Work with external partners and suppliers where required. Help protect and strengthen Forward's brand, reputation and digital presence through high standards of governance and professional practice. Manage multiple projects and deadlines in a busy and fast-paced communications environment. About you We're looking for a creative and confident digital communications professional with at least 18 months' experience in a similar role. You'll have strong writing, content creation and project management skills, experience across social media and digital platforms, and the ability to use data and insight to improve engagement. You'll be organised, proactive and comfortable managing competing priorities, building relationships and working independently in a fast-paced communications environment. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. Please note that we may close this vacancy early if we receive a high volume of suitable applications. Please note that remote roles may require occasional travel for site visits, training and meetings. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Location; Slough (Flexible/hybrid home working with in-person office days for collaborative work) We are working with a fast-growing B2B SaaS business covering the full spectrum of parts management, from buying and stocking through to selling. Their software supports both machine builders who sell parts and the end customers who buy them, and their global customer base includes major names in food manufacturing and automotive engineering. This is a niche, specialist market rather than a broad volume sell, with a proven product, verified ROI and enterprise customers already on board. This is a hybrid growth and customer success role, split roughly 75% new business and account growth, 25% customer success. You'll work with leadership to shape go-to-market strategy and marketing content, using AI tools to help scale this efficiently, before moving into generating, qualifying and closing new business with industrial and manufacturing prospects. You'll also look after existing accounts, driving adoption, renewals and expansion, and running value reviews that clearly demonstrate ROI. Buyers in this space are subject matter experts, so a genuine understanding of parts, maintenance or asset management is important, alongside a solid grasp of SaaS, API integrations and product portfolios. This would suit a commercially driven B2B SaaS salesperson who enjoys both the hunt of new business and the relationship-building that turns customers into long-term advocates. Backgrounds in parts distribution or aftermarket sales (for example, automotive aftermarket) are just as relevant as traditional SaaS sales experience, provided there's a genuine understanding of parts, maintenance and industrial buyers alongside the commercial skill set. Responsibilities of a Business Development & Customer Success Manager: Work with leadership to shape go-to-market strategy and marketing content, using AI tools to scale output Generate, qualify and close new business with industrial and manufacturing prospects Build and manage a pipeline, running discovery calls, demos and commercial negotiations Craft and refine pitch narratives for different audiences, including finance, operations and engineering Drive adoption, retention, renewals and account expansion across existing customers Run regular value reviews that clearly demonstrate ROI and savings delivered Capture customer feedback systematically and feed it into the product roadmap Skills & Qualifications of a Business Development & Customer Success Manager: Proven B2B SaaS sales experience, ideally selling into industrial, manufacturing or supply chain sectors Understanding of spare parts, maintenance or aftermarket environments, for example OEM aftersales, MRO or BoMs A track record of both closing new business and growing existing accounts, with the discipline to keep customers engaged post-sale Comfortable translating technical value into commercial language for ROI-focused buyers, with a working understanding of API integrations and product portfolios Good understanding of modern software marketing and AI tools, and how to build content that speaks to different customer personas The benefits of a Business Development & Customer Success Manager; £50,000 - £70,000 base salary Uncapped commission, including 10% on all new business generated ote of £100,000 Flexible working, combining home working with in-person office days for collaborative work Genuine opportunity to shape go-to-market strategy in a niche, high-growth market Work directly with leadership, with real influence over commercial strategy Join a business with proven product-market fit, verified ROI and a clear growth roadmap Support from AI tools to help scale content and sales efforts effectively If you feel this Business Development & Customer Success Manager role is right for you, please contact Becky Prince or Emma Devereux at Maintech Recruitment for more information or click apply. Maintech Recruitment Engineering Great Careers Maintech Recruitment are an equal opportunities agency and welcome applications from all suitably qualified persons regardless of sex, religion, belief, political opinion, race, age, sexual orientation, marital status or disability. Please note by applying for this role your data will be processed and stored in line with our privacy policy, full details of which are held on our website, and a copy can be provided if you wish.
Aug 14, 2026
Full time
Location; Slough (Flexible/hybrid home working with in-person office days for collaborative work) We are working with a fast-growing B2B SaaS business covering the full spectrum of parts management, from buying and stocking through to selling. Their software supports both machine builders who sell parts and the end customers who buy them, and their global customer base includes major names in food manufacturing and automotive engineering. This is a niche, specialist market rather than a broad volume sell, with a proven product, verified ROI and enterprise customers already on board. This is a hybrid growth and customer success role, split roughly 75% new business and account growth, 25% customer success. You'll work with leadership to shape go-to-market strategy and marketing content, using AI tools to help scale this efficiently, before moving into generating, qualifying and closing new business with industrial and manufacturing prospects. You'll also look after existing accounts, driving adoption, renewals and expansion, and running value reviews that clearly demonstrate ROI. Buyers in this space are subject matter experts, so a genuine understanding of parts, maintenance or asset management is important, alongside a solid grasp of SaaS, API integrations and product portfolios. This would suit a commercially driven B2B SaaS salesperson who enjoys both the hunt of new business and the relationship-building that turns customers into long-term advocates. Backgrounds in parts distribution or aftermarket sales (for example, automotive aftermarket) are just as relevant as traditional SaaS sales experience, provided there's a genuine understanding of parts, maintenance and industrial buyers alongside the commercial skill set. Responsibilities of a Business Development & Customer Success Manager: Work with leadership to shape go-to-market strategy and marketing content, using AI tools to scale output Generate, qualify and close new business with industrial and manufacturing prospects Build and manage a pipeline, running discovery calls, demos and commercial negotiations Craft and refine pitch narratives for different audiences, including finance, operations and engineering Drive adoption, retention, renewals and account expansion across existing customers Run regular value reviews that clearly demonstrate ROI and savings delivered Capture customer feedback systematically and feed it into the product roadmap Skills & Qualifications of a Business Development & Customer Success Manager: Proven B2B SaaS sales experience, ideally selling into industrial, manufacturing or supply chain sectors Understanding of spare parts, maintenance or aftermarket environments, for example OEM aftersales, MRO or BoMs A track record of both closing new business and growing existing accounts, with the discipline to keep customers engaged post-sale Comfortable translating technical value into commercial language for ROI-focused buyers, with a working understanding of API integrations and product portfolios Good understanding of modern software marketing and AI tools, and how to build content that speaks to different customer personas The benefits of a Business Development & Customer Success Manager; £50,000 - £70,000 base salary Uncapped commission, including 10% on all new business generated ote of £100,000 Flexible working, combining home working with in-person office days for collaborative work Genuine opportunity to shape go-to-market strategy in a niche, high-growth market Work directly with leadership, with real influence over commercial strategy Join a business with proven product-market fit, verified ROI and a clear growth roadmap Support from AI tools to help scale content and sales efforts effectively If you feel this Business Development & Customer Success Manager role is right for you, please contact Becky Prince or Emma Devereux at Maintech Recruitment for more information or click apply. Maintech Recruitment Engineering Great Careers Maintech Recruitment are an equal opportunities agency and welcome applications from all suitably qualified persons regardless of sex, religion, belief, political opinion, race, age, sexual orientation, marital status or disability. Please note by applying for this role your data will be processed and stored in line with our privacy policy, full details of which are held on our website, and a copy can be provided if you wish.
We are recruiting on behalf of our valued client, a market leading provider of IT Project Management Services, who is seeking an IT Project Manager to join their growing team on a permanent basis, although will consider this as a contract of fixed term position for the right applicant. The role offers hybrid working; however, the current customer requirement is to be on-site in Central London three days per week, which is non-negotiable, and therefore candidates must either live in London or the surrounding areas. You will receive a competitive salary and a comprehensive benefits package including profit share bonus, EAP, pension scheme, and life assurance. The Role The first project within this role will involve leading the delivery of a Global Datacentre Exit Project, with a particular focus on migrating services, applications and infrastructure from an on-premise data centre environment into Microsoft Azure. As such, candidates with proven experience of planning and delivering on-premise to Azure migration projects will be of particular interest. Future projects may include the end-to-end delivery of software application projects and infrastructure deployments, with a strong focus on ERP, CRM and other enterprise platforms. You will be responsible for delivery plans, risks, budgets, and stakeholder engagement, ensuring that projects are completed on time, within budget, and meet quality expectations. Key Responsibilities Deliver ERP, CRM and enterprise software projects end-to-end Enterprise Infrastructure implementations end-to-end Lead on-premise data centre migration projects into Microsoft Azure, including planning, cutover, dependency management and service transition Define scope, plans and milestones across multi-disciplinary teams Lead implementation, configuration, customisation and integrations Oversee data migration, cutover and validation activity Manage vendors, suppliers and technical teams Run governance, RAID management and progress reporting Support business change and user adoption Budget tracking and cost control. About You You'll have 5+ years of experience as an IT Project Manager delivering complex software solutions. Whilst not essential for our London Clients, you must hold a driving licence, and have access to a vehicle, as future projects engagements may be outside of Central London and inaccessible to public transport. Applicants must already hold the right to work in the UK, as our client is unable to provide visa sponsorship at this time. You'll bring experience in: Proven experience delivering on-premise data centre migrations into Microsoft Azure, ideally within complex enterprise environments Delivering CRM, ERP and enterprise applications (e.g., SAP, Oracle, Dynamics, ServiceNow) Full software delivery lifecycle: requirements, build, test, migration, go live Managing data migration and integrations Understanding of cloud migration principles, infrastructure dependencies, cutover planning and post-migration stabilisation Working with Agile and Waterfall methods Strong stakeholder and vendor management Managing software budgets and commercial approvals Using Jira, MS Project Online, DevOps or similar tools.
Aug 14, 2026
Full time
We are recruiting on behalf of our valued client, a market leading provider of IT Project Management Services, who is seeking an IT Project Manager to join their growing team on a permanent basis, although will consider this as a contract of fixed term position for the right applicant. The role offers hybrid working; however, the current customer requirement is to be on-site in Central London three days per week, which is non-negotiable, and therefore candidates must either live in London or the surrounding areas. You will receive a competitive salary and a comprehensive benefits package including profit share bonus, EAP, pension scheme, and life assurance. The Role The first project within this role will involve leading the delivery of a Global Datacentre Exit Project, with a particular focus on migrating services, applications and infrastructure from an on-premise data centre environment into Microsoft Azure. As such, candidates with proven experience of planning and delivering on-premise to Azure migration projects will be of particular interest. Future projects may include the end-to-end delivery of software application projects and infrastructure deployments, with a strong focus on ERP, CRM and other enterprise platforms. You will be responsible for delivery plans, risks, budgets, and stakeholder engagement, ensuring that projects are completed on time, within budget, and meet quality expectations. Key Responsibilities Deliver ERP, CRM and enterprise software projects end-to-end Enterprise Infrastructure implementations end-to-end Lead on-premise data centre migration projects into Microsoft Azure, including planning, cutover, dependency management and service transition Define scope, plans and milestones across multi-disciplinary teams Lead implementation, configuration, customisation and integrations Oversee data migration, cutover and validation activity Manage vendors, suppliers and technical teams Run governance, RAID management and progress reporting Support business change and user adoption Budget tracking and cost control. About You You'll have 5+ years of experience as an IT Project Manager delivering complex software solutions. Whilst not essential for our London Clients, you must hold a driving licence, and have access to a vehicle, as future projects engagements may be outside of Central London and inaccessible to public transport. Applicants must already hold the right to work in the UK, as our client is unable to provide visa sponsorship at this time. You'll bring experience in: Proven experience delivering on-premise data centre migrations into Microsoft Azure, ideally within complex enterprise environments Delivering CRM, ERP and enterprise applications (e.g., SAP, Oracle, Dynamics, ServiceNow) Full software delivery lifecycle: requirements, build, test, migration, go live Managing data migration and integrations Understanding of cloud migration principles, infrastructure dependencies, cutover planning and post-migration stabilisation Working with Agile and Waterfall methods Strong stakeholder and vendor management Managing software budgets and commercial approvals Using Jira, MS Project Online, DevOps or similar tools.
Location; Slough (Hybrid 2 days office, 3 days home) We are working with a fast-growing B2B SaaS business operating within the parts and inventory management sector, serving major names in food manufacturing and automotive engineering. The business operates in a collaborative, hands-on environment, with a strong focus on reliability, security and scaling a proven, enterprise-ready platform. This is a genuinely hands-on leadership role covering architecture, development, integrations, security and operations. You'll work alongside two developers, one focused on full stack delivery and one focused on AI and machine learning features, while still writing code yourself, owning the Azure DevOps and AKS infrastructure, and setting the technical direction as the business works towards ISO 27001 certification. The role is based in Slough, with two days a week in the office and the rest working from home. This is a great opportunity for a hands-on technical leader looking for genuine ownership and a clear route to CTO as the team and business grow. It would suit an IT Manager with a software development background, or a lead engineer with strong front-end skills and coaching experience who is ready to step up into architecture and people leadership. Responsibilities of a Head of Engineering: Own and evolve the platform architecture across a multi-tenant SaaS environment, balancing day-to-day reliability with long-term scalability Stay hands-on across the full stack, contributing to front end, back end, APIs and infrastructure Lead, mentor and grow a small team of senior developers, setting engineering standards and building a culture of ownership Manage the Azure DevOps and AKS estate, including CI/CD pipelines, environment management and cost optimisation Lead the design and delivery of integrations with customer systems such as CMMS, ERP and SharePoint Drive security posture across infrastructure, code and process, supporting ISO 27001 certification Oversee day-to-day platform operations, including uptime, incident response and performance Skills & Qualifications of a Head of Engineering: Strong hands-on full stack development experience across .NET, JavaScript and React Deep expertise in Azure DevOps and AKS, including CI/CD pipelines and production Kubernetes operations Experience owning the architecture of a production SaaS platform, ideally multi-tenant A background in DevOps and security, with exposure to ISO 27001 or similar compliance frameworks Experience leading or mentoring developers; exposure to supply chain, procurement or inventory systems is a plus The benefits of Head of Engineering; £90,000 - £110,000 salary, dependent on experience Hybrid working two days a week from the Slough office, the rest from home A genuine pathway to CTO as the business and team continue to grow Direct influence over technical strategy, working closely with the founder Company performance-related financial incentives Join a business with proven traction, enterprise customers and strong product-market fit A small, low-bureaucracy team where decisions are made quickly If you feel this Head of Engineering role is right for you, please contact Becky Prince or Emma Devereux at Maintech Recruitment for more information or click apply. Maintech Recruitment Engineering Great Careers Maintech Recruitment are an equal opportunities agency and welcome applications from all suitably qualified persons regardless of sex, religion, belief, political opinion, race, age, sexual orientation, marital status or disability. Please note by applying for this role your data will be processed and stored in line with our privacy policy, full details of which are held on our website, and a copy can be provided if you wish.
Aug 14, 2026
Full time
Location; Slough (Hybrid 2 days office, 3 days home) We are working with a fast-growing B2B SaaS business operating within the parts and inventory management sector, serving major names in food manufacturing and automotive engineering. The business operates in a collaborative, hands-on environment, with a strong focus on reliability, security and scaling a proven, enterprise-ready platform. This is a genuinely hands-on leadership role covering architecture, development, integrations, security and operations. You'll work alongside two developers, one focused on full stack delivery and one focused on AI and machine learning features, while still writing code yourself, owning the Azure DevOps and AKS infrastructure, and setting the technical direction as the business works towards ISO 27001 certification. The role is based in Slough, with two days a week in the office and the rest working from home. This is a great opportunity for a hands-on technical leader looking for genuine ownership and a clear route to CTO as the team and business grow. It would suit an IT Manager with a software development background, or a lead engineer with strong front-end skills and coaching experience who is ready to step up into architecture and people leadership. Responsibilities of a Head of Engineering: Own and evolve the platform architecture across a multi-tenant SaaS environment, balancing day-to-day reliability with long-term scalability Stay hands-on across the full stack, contributing to front end, back end, APIs and infrastructure Lead, mentor and grow a small team of senior developers, setting engineering standards and building a culture of ownership Manage the Azure DevOps and AKS estate, including CI/CD pipelines, environment management and cost optimisation Lead the design and delivery of integrations with customer systems such as CMMS, ERP and SharePoint Drive security posture across infrastructure, code and process, supporting ISO 27001 certification Oversee day-to-day platform operations, including uptime, incident response and performance Skills & Qualifications of a Head of Engineering: Strong hands-on full stack development experience across .NET, JavaScript and React Deep expertise in Azure DevOps and AKS, including CI/CD pipelines and production Kubernetes operations Experience owning the architecture of a production SaaS platform, ideally multi-tenant A background in DevOps and security, with exposure to ISO 27001 or similar compliance frameworks Experience leading or mentoring developers; exposure to supply chain, procurement or inventory systems is a plus The benefits of Head of Engineering; £90,000 - £110,000 salary, dependent on experience Hybrid working two days a week from the Slough office, the rest from home A genuine pathway to CTO as the business and team continue to grow Direct influence over technical strategy, working closely with the founder Company performance-related financial incentives Join a business with proven traction, enterprise customers and strong product-market fit A small, low-bureaucracy team where decisions are made quickly If you feel this Head of Engineering role is right for you, please contact Becky Prince or Emma Devereux at Maintech Recruitment for more information or click apply. Maintech Recruitment Engineering Great Careers Maintech Recruitment are an equal opportunities agency and welcome applications from all suitably qualified persons regardless of sex, religion, belief, political opinion, race, age, sexual orientation, marital status or disability. Please note by applying for this role your data will be processed and stored in line with our privacy policy, full details of which are held on our website, and a copy can be provided if you wish.
Job Title: Lead Service Architect Location: Remote Perm or Contract Job purpose As the Lead Service Architect, you will spearhead the creation of high-impact service models centered on frictionless Customer Experience (CX) and Employee Experience (EX). Operating at the highest tier of service design, you will leverage the ServiceNow platform to unite a complex corporate ecosystem-including Siebel, Oracle, and Microsoft business systems-into intuitive, modern digital workflows. You will own the design, build, and test validation phases for key service delivery initiatives, ensuring that operational reliability never comes at the expense of user experience. Key Responsibilities Experience-Driven Service Design (CX/EX) Design Human-Centric Workflows: Architect end-to-end service journeys that prioritize usability, speed, and self-service for both external clients (CX) and internal staff (EX). Formulate Experience Indicators: Shift traditional metrics from basic SLAs to Experience Level Agreements (XLAs) that accurately measure user satisfaction and operational friction. Unified Service Blueprints: Produce comprehensive Service Design Packages (SDPs) mapping out user touchpoints, backend data flows, and support tiers across legacy and modern platforms. Service Build & Ecosystem Integration Lead ServiceNow Architecture: Drive the strategic design and structural layout of the ServiceNow ecosystem (including ITOM, ITSM, Customer Service Management, and HR Service Delivery). Orchestrate System Integration: Design workflows that seamlessly bridge ServiceNow with core business applications, ensuring smooth data exchanges with Siebel CRM, Oracle ERP, and Microsoft systems (Dynamics 365, M365, Teams). 1, 2 Optimize Catalogues & Portals: Oversee the structural design of intuitive Service Catalogues and modern Employee Centers to maximize user self-adoption. Service Testing, Validation & Governance Define Human-Centric SAC: Enforce rigorous Service Acceptance Criteria (SAC) that assess both technical stability and user-journey viability across all connected platforms. Validate End-to-End Testing: Spearhead Operational Acceptance Testing (OAT) and User Acceptance Testing (UAT) to catch and resolve workflow friction across integrated systems before deployment. Govern Platform Quality: Establish governance frameworks ensuring that custom technical builds do not compromise the integrity, data syncs, or upgrade paths of the core business platforms. Required Skills & Experience Experience: 8+ years in IT Service Architecture, Enterprise Service Design, or IT Management, with a proven history of leading large-scale transformational initiatives. Strong ability to balance organisational, process and technical dimensions when developing solutions to maximise business outcomes. ServiceNow Expertise: Deep architectural knowledge of the ServiceNow platform, with a strong preference for certifications like ServiceNow Certified System Administrator (CSA) or Certified Implementation Specialist (CIS). In particular, exceptional understanding of Catalogue / CMDB driven automation playbooks. Ecosystem Knowledge: Strong understanding of enterprise application integration, specifically how to bridge workflows across Siebel CRM, Oracle databases/ERP, and Microsoft enterprise solutions. Experience Management: Practical experience designing and implementing Experience Level Agreements (XLAs) and human-centred design frameworks. AI Proficiency: Power user able to demonstrate successful business value extraction from integrating AI deeply into cognitive workflows, utilizing advanced tools, context layers, and system integrations. Certifications: ITIL 4 Strategic Leader or Managing Professional certification is highly preferred. Leadership & Influence: Masterful stakeholder management skills with a demonstrated ability to influence C-suite executives, engage calmly and constructively with vendor partners and collaborate across business product owners & enterprise architecture teams. Demonstrate a strong commitment to servant-leadership, managing work across multi-cultural and disperse teams. Language(s): High proficiency in English is essential, both written and oral communication skills. Capability in other European languages would be advantageous. Dimensions Understand the business trends and determine the changes to the business process as well lead the discussion with management for changing the operating policies or the process to meet the necessary business requirements. Collaborate with business leaders, product managers, and operations teams to identify and evaluate high impact process initiatives. Support and advise OpCo's, Annuity & Service, Line of Business, Busines Services and Management regarding implementation of new processes, standards and (IT) systems. Design, implement and improve the Product, Services data processes and governance of data standards. Delivers measurable business process improvements, while re-engineering key processes and capabilities and maps to future-state vision. Drives a culture of continuous improvement, learning and improvement and identifies performance trends, bottlenecks and true process costs. Owns and maintains important process documentation and data standards. Ensures this documentation is updated as processes and standards evolve. Communicates updates of processes to key stakeholders, users and provides training if needed. Develop Performance Metrics to measure the business process success and process improvements. And work cross-functionally to measure success consistently and accurately over time. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Aug 14, 2026
Contractor
Job Title: Lead Service Architect Location: Remote Perm or Contract Job purpose As the Lead Service Architect, you will spearhead the creation of high-impact service models centered on frictionless Customer Experience (CX) and Employee Experience (EX). Operating at the highest tier of service design, you will leverage the ServiceNow platform to unite a complex corporate ecosystem-including Siebel, Oracle, and Microsoft business systems-into intuitive, modern digital workflows. You will own the design, build, and test validation phases for key service delivery initiatives, ensuring that operational reliability never comes at the expense of user experience. Key Responsibilities Experience-Driven Service Design (CX/EX) Design Human-Centric Workflows: Architect end-to-end service journeys that prioritize usability, speed, and self-service for both external clients (CX) and internal staff (EX). Formulate Experience Indicators: Shift traditional metrics from basic SLAs to Experience Level Agreements (XLAs) that accurately measure user satisfaction and operational friction. Unified Service Blueprints: Produce comprehensive Service Design Packages (SDPs) mapping out user touchpoints, backend data flows, and support tiers across legacy and modern platforms. Service Build & Ecosystem Integration Lead ServiceNow Architecture: Drive the strategic design and structural layout of the ServiceNow ecosystem (including ITOM, ITSM, Customer Service Management, and HR Service Delivery). Orchestrate System Integration: Design workflows that seamlessly bridge ServiceNow with core business applications, ensuring smooth data exchanges with Siebel CRM, Oracle ERP, and Microsoft systems (Dynamics 365, M365, Teams). 1, 2 Optimize Catalogues & Portals: Oversee the structural design of intuitive Service Catalogues and modern Employee Centers to maximize user self-adoption. Service Testing, Validation & Governance Define Human-Centric SAC: Enforce rigorous Service Acceptance Criteria (SAC) that assess both technical stability and user-journey viability across all connected platforms. Validate End-to-End Testing: Spearhead Operational Acceptance Testing (OAT) and User Acceptance Testing (UAT) to catch and resolve workflow friction across integrated systems before deployment. Govern Platform Quality: Establish governance frameworks ensuring that custom technical builds do not compromise the integrity, data syncs, or upgrade paths of the core business platforms. Required Skills & Experience Experience: 8+ years in IT Service Architecture, Enterprise Service Design, or IT Management, with a proven history of leading large-scale transformational initiatives. Strong ability to balance organisational, process and technical dimensions when developing solutions to maximise business outcomes. ServiceNow Expertise: Deep architectural knowledge of the ServiceNow platform, with a strong preference for certifications like ServiceNow Certified System Administrator (CSA) or Certified Implementation Specialist (CIS). In particular, exceptional understanding of Catalogue / CMDB driven automation playbooks. Ecosystem Knowledge: Strong understanding of enterprise application integration, specifically how to bridge workflows across Siebel CRM, Oracle databases/ERP, and Microsoft enterprise solutions. Experience Management: Practical experience designing and implementing Experience Level Agreements (XLAs) and human-centred design frameworks. AI Proficiency: Power user able to demonstrate successful business value extraction from integrating AI deeply into cognitive workflows, utilizing advanced tools, context layers, and system integrations. Certifications: ITIL 4 Strategic Leader or Managing Professional certification is highly preferred. Leadership & Influence: Masterful stakeholder management skills with a demonstrated ability to influence C-suite executives, engage calmly and constructively with vendor partners and collaborate across business product owners & enterprise architecture teams. Demonstrate a strong commitment to servant-leadership, managing work across multi-cultural and disperse teams. Language(s): High proficiency in English is essential, both written and oral communication skills. Capability in other European languages would be advantageous. Dimensions Understand the business trends and determine the changes to the business process as well lead the discussion with management for changing the operating policies or the process to meet the necessary business requirements. Collaborate with business leaders, product managers, and operations teams to identify and evaluate high impact process initiatives. Support and advise OpCo's, Annuity & Service, Line of Business, Busines Services and Management regarding implementation of new processes, standards and (IT) systems. Design, implement and improve the Product, Services data processes and governance of data standards. Delivers measurable business process improvements, while re-engineering key processes and capabilities and maps to future-state vision. Drives a culture of continuous improvement, learning and improvement and identifies performance trends, bottlenecks and true process costs. Owns and maintains important process documentation and data standards. Ensures this documentation is updated as processes and standards evolve. Communicates updates of processes to key stakeholders, users and provides training if needed. Develop Performance Metrics to measure the business process success and process improvements. And work cross-functionally to measure success consistently and accurately over time. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Opus Recruitment Solutions
Newcastle Upon Tyne, Tyne And Wear
Service Delivery Manager Location: Hybrid at Newcastle (3 days/week) Employment Type Full-Time Role Overview We are seeking an experienced and proactive Service Manager to oversee the performance, stability, and continuous improvement of business-critical applications and services within the Service Group. The successful candidate will be responsible for ensuring effective incident and problem resolution, managing service performance against agreed SLAs, and acting as a key liaison between technical support teams, delivery teams, and client stakeholders. The Service Manager will play a pivotal role in maintaining operational excellence, leading major incident management activities, driving service improvements, and ensuring a seamless transition of new services into production. Key Responsibilities Service Operations & Incident Management Own and drive incident and problem management activities across the Service Group. Monitor service performance, application availability, and operational stability in production environments. Lead the resolution of Priority 1 (P1) and Priority 2 (P2) incidents, coordinating technical teams to restore services within SLA targets. Actively participate in and lead major incident bridge calls, providing timely updates to stakeholders and clients. Ensure production incidents are managed effectively and escalated appropriately based on business impact and priority. Service Performance & Reporting Track, analyse, and report on service performance metrics, trends, and KPIs. Produce weekly and monthly service reports, including Monthly Service Reviews (MSRs) for client presentation. Identify service risks and recommend actions to improve performance and reliability. Ensure compliance with contractual SLAs and operational objectives. Team Leadership & Stakeholder Management Coordinate and direct support teams to prioritise work effectively and address critical issues. Collaborate with technical, delivery, and business stakeholders to ensure alignment on service priorities. Build and maintain strong relationships with clients, providing clear communication on operational performance and ongoing initiatives. Deputise for the Service Lead when required. Continuous Service Improvement Identify opportunities to improve service quality, operational efficiency, monitoring, and alerting capabilities. Drive Continuous Service Improvement (CSI) initiatives to reduce incident volumes and improve customer experience. Support the implementation of process enhancements, automation, and best practice service management methodologies. Change & Transition Management Partner with delivery and project teams to understand upcoming releases and business changes. Support the successful transition of new services and applications into live operations. Ensure service readiness processes are followed and operational support requirements are clearly defined. Required Skills & Experience Proven experience in a Service Manager, IT Service Delivery Manager, Application Support Manager, or similar role. Strong understanding of ITIL Service Management principles and practices. Demonstrated experience managing major incidents, problem management, and service operations. Experience producing service performance reports, KPIs, and client-facing dashboards. Strong stakeholder management and communication skills with the ability to engage at all levels. Experience managing support teams and coordinating cross-functional technical resources. Ability to work effectively in high-pressure environments and make decisions during critical incidents. Knowledge of SLA management and operational governance. Preferred Qualifications ITIL Foundation or higher certification. Experience within enterprise application support environments. Familiarity with monitoring and observability tools such as Splunk, Dynatrace, AppDynamics, SolarWinds, or similar. Experience working within large-scale managed services or consulting environments. Key Competencies Leadership & Team Management Incident & Problem Management Client & Stakeholder Engagement Service Delivery Excellence Analytical & Data-Driven Decision Making Continuous Improvement Mindset Communication & Influencing Skills Risk & Escalation Management
Aug 14, 2026
Contractor
Service Delivery Manager Location: Hybrid at Newcastle (3 days/week) Employment Type Full-Time Role Overview We are seeking an experienced and proactive Service Manager to oversee the performance, stability, and continuous improvement of business-critical applications and services within the Service Group. The successful candidate will be responsible for ensuring effective incident and problem resolution, managing service performance against agreed SLAs, and acting as a key liaison between technical support teams, delivery teams, and client stakeholders. The Service Manager will play a pivotal role in maintaining operational excellence, leading major incident management activities, driving service improvements, and ensuring a seamless transition of new services into production. Key Responsibilities Service Operations & Incident Management Own and drive incident and problem management activities across the Service Group. Monitor service performance, application availability, and operational stability in production environments. Lead the resolution of Priority 1 (P1) and Priority 2 (P2) incidents, coordinating technical teams to restore services within SLA targets. Actively participate in and lead major incident bridge calls, providing timely updates to stakeholders and clients. Ensure production incidents are managed effectively and escalated appropriately based on business impact and priority. Service Performance & Reporting Track, analyse, and report on service performance metrics, trends, and KPIs. Produce weekly and monthly service reports, including Monthly Service Reviews (MSRs) for client presentation. Identify service risks and recommend actions to improve performance and reliability. Ensure compliance with contractual SLAs and operational objectives. Team Leadership & Stakeholder Management Coordinate and direct support teams to prioritise work effectively and address critical issues. Collaborate with technical, delivery, and business stakeholders to ensure alignment on service priorities. Build and maintain strong relationships with clients, providing clear communication on operational performance and ongoing initiatives. Deputise for the Service Lead when required. Continuous Service Improvement Identify opportunities to improve service quality, operational efficiency, monitoring, and alerting capabilities. Drive Continuous Service Improvement (CSI) initiatives to reduce incident volumes and improve customer experience. Support the implementation of process enhancements, automation, and best practice service management methodologies. Change & Transition Management Partner with delivery and project teams to understand upcoming releases and business changes. Support the successful transition of new services and applications into live operations. Ensure service readiness processes are followed and operational support requirements are clearly defined. Required Skills & Experience Proven experience in a Service Manager, IT Service Delivery Manager, Application Support Manager, or similar role. Strong understanding of ITIL Service Management principles and practices. Demonstrated experience managing major incidents, problem management, and service operations. Experience producing service performance reports, KPIs, and client-facing dashboards. Strong stakeholder management and communication skills with the ability to engage at all levels. Experience managing support teams and coordinating cross-functional technical resources. Ability to work effectively in high-pressure environments and make decisions during critical incidents. Knowledge of SLA management and operational governance. Preferred Qualifications ITIL Foundation or higher certification. Experience within enterprise application support environments. Familiarity with monitoring and observability tools such as Splunk, Dynatrace, AppDynamics, SolarWinds, or similar. Experience working within large-scale managed services or consulting environments. Key Competencies Leadership & Team Management Incident & Problem Management Client & Stakeholder Engagement Service Delivery Excellence Analytical & Data-Driven Decision Making Continuous Improvement Mindset Communication & Influencing Skills Risk & Escalation Management
Senior C# / .NET Developer Risk & Securities Lending Location: London (Hybrid) Contract Duration: 6 Months Industry: Financial Services About the Opportunity Are you a seasoned C# engineer with a deep understanding of financial markets? We are seeking an experienced Senior C# / .NET Developer to join a high-performing technology team supporting critical Risk Management and Securities Lending platforms. In this 6-month hybrid contract, you will play a pivotal role in designing, building, and supporting high-performance systems used for complex risk calculations and trading/financing workflows. Working closely with quants, risk managers, and the Front Office, you will deliver scalable, robust solutions in a fast-paced, regulated environment. What You Will Do System Development: Design, build, and maintain high-performance C# / .NET applications supporting Risk and Securities Lending workflows. API Integration: Build and consume RESTful APIs to seamlessly connect complex upstream and downstream financial systems. Data & Throughput: Handle large datasets and high-throughput systems, contributing to vital exposure calculations, limits, and reporting. Best Practices: Write scalable, testable, and maintainable object-oriented code, participating in architectural discussions and code reviews. Cross-Functional Collaboration: Partner with Risk, Front Office, Operations, Compliance, and Product Owners to translate business needs into technical reality. Production Support: Assist with incident analysis, remediation, and the ongoing support of live systems. What We Are Looking For Core Technical Expertise: Deep, hands-on experience with C# and .NET (including .NET Core). Exceptional Object-Oriented Programming (OOP) skills and architectural design principles. Proven track record in designing and implementing REST/JSON APIs. Solid SQL database experience (e.g., SQL Server). Strong grasp of application performance, scalability, unit/integration testing, and CI/CD pipelines. Essential Domain Knowledge: A proven background working within Financial Services technology. Strong domain knowledge in at least one of the following: Risk Management, Securities Lending, Prime Brokerage, or Collateral/Margin/Financing platforms. Highly Beneficial / Nice-to-Have: Exposure to risk and regulatory methodologies (RWA, CCAR, Basel III / IV). Understanding of credit risk, counterparty exposure, or capital calculations. 10+ years of commercial software engineering experience. Experience with Cloud platforms (Azure/AWS) and messaging technologies (e.g., Kafka). Familiarity with front-to-back trading systems and Agile/Scrum delivery. About You You possess a strong analytical and problem-solving mindset. You are highly comfortable navigating complex, highly regulated enterprise environments. You can communicate complex technical concepts clearly to non-technical stakeholders. You are proactive, detail-oriented, and hyper-focused on reliable delivery. How to Apply If you have the technical depth and the financial domain expertise to hit the ground running, we want to hear from you. Apply now at Prasanna com with your updated CV to be considered for this immediate contract opportunity. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Aug 14, 2026
Contractor
Senior C# / .NET Developer Risk & Securities Lending Location: London (Hybrid) Contract Duration: 6 Months Industry: Financial Services About the Opportunity Are you a seasoned C# engineer with a deep understanding of financial markets? We are seeking an experienced Senior C# / .NET Developer to join a high-performing technology team supporting critical Risk Management and Securities Lending platforms. In this 6-month hybrid contract, you will play a pivotal role in designing, building, and supporting high-performance systems used for complex risk calculations and trading/financing workflows. Working closely with quants, risk managers, and the Front Office, you will deliver scalable, robust solutions in a fast-paced, regulated environment. What You Will Do System Development: Design, build, and maintain high-performance C# / .NET applications supporting Risk and Securities Lending workflows. API Integration: Build and consume RESTful APIs to seamlessly connect complex upstream and downstream financial systems. Data & Throughput: Handle large datasets and high-throughput systems, contributing to vital exposure calculations, limits, and reporting. Best Practices: Write scalable, testable, and maintainable object-oriented code, participating in architectural discussions and code reviews. Cross-Functional Collaboration: Partner with Risk, Front Office, Operations, Compliance, and Product Owners to translate business needs into technical reality. Production Support: Assist with incident analysis, remediation, and the ongoing support of live systems. What We Are Looking For Core Technical Expertise: Deep, hands-on experience with C# and .NET (including .NET Core). Exceptional Object-Oriented Programming (OOP) skills and architectural design principles. Proven track record in designing and implementing REST/JSON APIs. Solid SQL database experience (e.g., SQL Server). Strong grasp of application performance, scalability, unit/integration testing, and CI/CD pipelines. Essential Domain Knowledge: A proven background working within Financial Services technology. Strong domain knowledge in at least one of the following: Risk Management, Securities Lending, Prime Brokerage, or Collateral/Margin/Financing platforms. Highly Beneficial / Nice-to-Have: Exposure to risk and regulatory methodologies (RWA, CCAR, Basel III / IV). Understanding of credit risk, counterparty exposure, or capital calculations. 10+ years of commercial software engineering experience. Experience with Cloud platforms (Azure/AWS) and messaging technologies (e.g., Kafka). Familiarity with front-to-back trading systems and Agile/Scrum delivery. About You You possess a strong analytical and problem-solving mindset. You are highly comfortable navigating complex, highly regulated enterprise environments. You can communicate complex technical concepts clearly to non-technical stakeholders. You are proactive, detail-oriented, and hyper-focused on reliable delivery. How to Apply If you have the technical depth and the financial domain expertise to hit the ground running, we want to hear from you. Apply now at Prasanna com with your updated CV to be considered for this immediate contract opportunity. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Applications and ERP Lead 3-Month contract - Inside IR35 - up to 700 per day London based - hybrid working - 2 days a week onsite Facilities Management sector Experience Application portfolio assessment and rationalisation. ERP integration and future-state platform decisions. HRIS, CAFM and other enterprise applications. Integration versus coexistence decisions. Application migration, s and decommissioning roadmaps. Working with an incumbent application management provider. Comfortable operating in a multi-vendor environment and helping manage integration decisions and delivery Tools - Experience required Maximo Workplace Plus Success Factors SAP ECC Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Aug 13, 2026
Contractor
Applications and ERP Lead 3-Month contract - Inside IR35 - up to 700 per day London based - hybrid working - 2 days a week onsite Facilities Management sector Experience Application portfolio assessment and rationalisation. ERP integration and future-state platform decisions. HRIS, CAFM and other enterprise applications. Integration versus coexistence decisions. Application migration, s and decommissioning roadmaps. Working with an incumbent application management provider. Comfortable operating in a multi-vendor environment and helping manage integration decisions and delivery Tools - Experience required Maximo Workplace Plus Success Factors SAP ECC Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
IT Roaming Engineer - Field-based Tailor Made Technologies, Whiteley (On-site) Overview of the role We are recruiting for a Roaming Engineer to join our large, supportive team of Outsourced Engineers. As one of our Outsourced team members you will support a wide range of customers needs onsite and from our head office in Whiteley. You will provide excellent and prompt technical customer support and will represent Tailor Made Technologies in a professional and courteous manner. This role would suit an experienced 2nd/ 3rd Line Engineer who wants to progress onto their next steps, or a Field Engineer who wants a company where you aren t just a number but a valued member of our team. Benefits of working for Tailor Made Technologies: A competitive salary and company car Training opportunities set out with a clear training structure Progressive working environment with access to voice your opinions to decision makers 25 days holiday plus bank holidays Your birthday off Flexi health plan cover and access to a range of Health Benefits IT purchasing scheme Company pension An active Social Committee who plan monthly competitions and events A brilliant breakout room with free breakfast and a pool table Join a Trusted Partner for Transformative Managed Technology Experts in Managed IT, Cyber Security and Communications solutions, Tailor Made Technologies (TMT) is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers strategic goals, our in-house teams tailor our services to suit every client s unique requirements and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and responsibilities of our Roaming Engineer: Responsible for provision of second line technical support to the customer. Ensure IT Roaming Engineer calendar bookings are followed in line with Onsite Engineering requirements. Identify areas of improvement and make recommendations to appropriate parties. Use of Tailor Made software to manage, monitor and respond proactively to customer incidents. Ensuring customers are kept informed regarding on-going tickets and effective communication is delivered to the business. Achieving agreed and contracted SLAs. In line with ISO standards, ensure that all processes, procedures and documentation are maintained and updated where appropriate in line with company procedures. Working with 3rd parties to provide incident support through to resolution with customer specific applications. Support the Technical Resource Operations Manager, Account Manager, Service Desk Manager and Project Engineers with infrastructure upgrades, maintenance and renewals. Undertake equipment builds and installations as and when required. Ensure all activities are aligned with ITIL procedures. Any other ad hoc duties as and when required. Your previous experience: Experience with a service desk ticketing system If you have experience in any of the below, we d like to hear from you (not all required): Windows Desktops configuration and support experience Windows Server configuration and support experience Office 365 support experience Microsoft Exchange configuration and support experience Active Directory configuration and administration VMware support experience Citrix support experience Strong networking skills ITIL knowledge Essential Skills: Excellent communication skills Organisational skills Results driven with a proven track record of achieving Team player Self-motivated and proactive Ability to be resilient and to work under pressure
Aug 13, 2026
Full time
IT Roaming Engineer - Field-based Tailor Made Technologies, Whiteley (On-site) Overview of the role We are recruiting for a Roaming Engineer to join our large, supportive team of Outsourced Engineers. As one of our Outsourced team members you will support a wide range of customers needs onsite and from our head office in Whiteley. You will provide excellent and prompt technical customer support and will represent Tailor Made Technologies in a professional and courteous manner. This role would suit an experienced 2nd/ 3rd Line Engineer who wants to progress onto their next steps, or a Field Engineer who wants a company where you aren t just a number but a valued member of our team. Benefits of working for Tailor Made Technologies: A competitive salary and company car Training opportunities set out with a clear training structure Progressive working environment with access to voice your opinions to decision makers 25 days holiday plus bank holidays Your birthday off Flexi health plan cover and access to a range of Health Benefits IT purchasing scheme Company pension An active Social Committee who plan monthly competitions and events A brilliant breakout room with free breakfast and a pool table Join a Trusted Partner for Transformative Managed Technology Experts in Managed IT, Cyber Security and Communications solutions, Tailor Made Technologies (TMT) is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers strategic goals, our in-house teams tailor our services to suit every client s unique requirements and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and responsibilities of our Roaming Engineer: Responsible for provision of second line technical support to the customer. Ensure IT Roaming Engineer calendar bookings are followed in line with Onsite Engineering requirements. Identify areas of improvement and make recommendations to appropriate parties. Use of Tailor Made software to manage, monitor and respond proactively to customer incidents. Ensuring customers are kept informed regarding on-going tickets and effective communication is delivered to the business. Achieving agreed and contracted SLAs. In line with ISO standards, ensure that all processes, procedures and documentation are maintained and updated where appropriate in line with company procedures. Working with 3rd parties to provide incident support through to resolution with customer specific applications. Support the Technical Resource Operations Manager, Account Manager, Service Desk Manager and Project Engineers with infrastructure upgrades, maintenance and renewals. Undertake equipment builds and installations as and when required. Ensure all activities are aligned with ITIL procedures. Any other ad hoc duties as and when required. Your previous experience: Experience with a service desk ticketing system If you have experience in any of the below, we d like to hear from you (not all required): Windows Desktops configuration and support experience Windows Server configuration and support experience Office 365 support experience Microsoft Exchange configuration and support experience Active Directory configuration and administration VMware support experience Citrix support experience Strong networking skills ITIL knowledge Essential Skills: Excellent communication skills Organisational skills Results driven with a proven track record of achieving Team player Self-motivated and proactive Ability to be resilient and to work under pressure
Damia Group are supporting a leading global technology organisation with the appointment of an experienced BeyondTrust Endpoint Privilege Management (EPM) Engineer. This is an exciting opportunity to join a large-scale, highly customised EPM environment operating within a secure enterprise setting. The successful candidate will work closely with Application Packaging, Endpoint Engineering and Security teams, providing expert-level administration, troubleshooting and policy engineering across the BeyondTrust EPM platform. Candidates with strong CyberArk Endpoint Privilege Manager experience will also be considered, particularly those with a strong endpoint security background who are willing to cross-train into BeyondTrust. Location: Inverness or Manchester Working Pattern: On-site within secure facilities Shift Pattern: 24x7 operational rota The Role You will play a key role in maintaining and developing a complex enterprise EPM environment, ensuring applications can be deployed securely while maintaining appropriate privilege and application control policies. Key Responsibilities Administer, support and maintain a highly customised BeyondTrust EPM environment. Design, implement and maintain policies covering privilege elevation, application control and allowlisting. Work closely with Application Packaging and Endpoint Engineering teams to support application deployment. Analyse application behaviour and identify appropriate privilege management requirements. Troubleshoot complex EPM issues affecting application deployment, endpoint security and user productivity. Develop, test and implement EPM policy changes while maintaining security and operational stability. Support the onboarding of new applications into the EPM environment. Investigate and resolve incidents relating to privilege elevation, application execution and endpoint control. Collaborate with packaging, infrastructure and security teams to ensure application compatibility. Carry out root cause analysis and implement appropriate remediation. Maintain technical documentation, procedures, support guides and policy standards. Contribute to continuous improvement and optimisation of the EPM platform. Participate in a 24x7 operational support rota, including out-of-hours support where required. Essential Skills & Experience Strong hands-on experience administering and engineering BeyondTrust Endpoint Privilege Management (EPM) . Strong understanding of Windows endpoint security architecture . Proven experience creating, modifying and troubleshooting BeyondTrust EPM policies. Experience supporting application packaging and software deployment . Strong knowledge of: Windows Desktop Operating Systems Application Control Privilege Elevation Endpoint Security Software Packaging & Deployment Group Policy Administration Ability to assess application requirements and develop appropriate privilege management solutions. Experience working with highly customised enterprise EPM environments. Excellent troubleshooting and root cause analysis capabilities. Experience working within secure, controlled or highly regulated environments. Strong technical documentation and communication skills. Ability to work independently within a complex operational environment. Desirable Skills CyberArk Endpoint Privilege Manager experience. Experience migrating between EPM platforms. Microsoft Intune, MECM/SCCM or equivalent endpoint management experience. PowerShell scripting and automation. Experience supporting large-scale enterprise endpoint environments. ITIL-based operational experience. Previous experience working within secure facilities or restricted-access environments. Please note: Candidates must be able to work on-site from either Inverness or Manchester and be willing to participate in a 24x7 support rota . Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Should the role require the successful candidate to undergo and be eligible for UK Security Vetting. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, Reserved Post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
Aug 13, 2026
Contractor
Damia Group are supporting a leading global technology organisation with the appointment of an experienced BeyondTrust Endpoint Privilege Management (EPM) Engineer. This is an exciting opportunity to join a large-scale, highly customised EPM environment operating within a secure enterprise setting. The successful candidate will work closely with Application Packaging, Endpoint Engineering and Security teams, providing expert-level administration, troubleshooting and policy engineering across the BeyondTrust EPM platform. Candidates with strong CyberArk Endpoint Privilege Manager experience will also be considered, particularly those with a strong endpoint security background who are willing to cross-train into BeyondTrust. Location: Inverness or Manchester Working Pattern: On-site within secure facilities Shift Pattern: 24x7 operational rota The Role You will play a key role in maintaining and developing a complex enterprise EPM environment, ensuring applications can be deployed securely while maintaining appropriate privilege and application control policies. Key Responsibilities Administer, support and maintain a highly customised BeyondTrust EPM environment. Design, implement and maintain policies covering privilege elevation, application control and allowlisting. Work closely with Application Packaging and Endpoint Engineering teams to support application deployment. Analyse application behaviour and identify appropriate privilege management requirements. Troubleshoot complex EPM issues affecting application deployment, endpoint security and user productivity. Develop, test and implement EPM policy changes while maintaining security and operational stability. Support the onboarding of new applications into the EPM environment. Investigate and resolve incidents relating to privilege elevation, application execution and endpoint control. Collaborate with packaging, infrastructure and security teams to ensure application compatibility. Carry out root cause analysis and implement appropriate remediation. Maintain technical documentation, procedures, support guides and policy standards. Contribute to continuous improvement and optimisation of the EPM platform. Participate in a 24x7 operational support rota, including out-of-hours support where required. Essential Skills & Experience Strong hands-on experience administering and engineering BeyondTrust Endpoint Privilege Management (EPM) . Strong understanding of Windows endpoint security architecture . Proven experience creating, modifying and troubleshooting BeyondTrust EPM policies. Experience supporting application packaging and software deployment . Strong knowledge of: Windows Desktop Operating Systems Application Control Privilege Elevation Endpoint Security Software Packaging & Deployment Group Policy Administration Ability to assess application requirements and develop appropriate privilege management solutions. Experience working with highly customised enterprise EPM environments. Excellent troubleshooting and root cause analysis capabilities. Experience working within secure, controlled or highly regulated environments. Strong technical documentation and communication skills. Ability to work independently within a complex operational environment. Desirable Skills CyberArk Endpoint Privilege Manager experience. Experience migrating between EPM platforms. Microsoft Intune, MECM/SCCM or equivalent endpoint management experience. PowerShell scripting and automation. Experience supporting large-scale enterprise endpoint environments. ITIL-based operational experience. Previous experience working within secure facilities or restricted-access environments. Please note: Candidates must be able to work on-site from either Inverness or Manchester and be willing to participate in a 24x7 support rota . Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Should the role require the successful candidate to undergo and be eligible for UK Security Vetting. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, Reserved Post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
P6 Senior Planner If you'd like to be considered for this opportunity we encourage you to apply promptly to avoid disappointment as if applications are high the role will close before the closing date given. This is not just another role. This is an opportunity to contribute to one of the most significant, complex and high-impact defence programmes in the UK today. Following the publication of the Defence Nuclear Enterprise Command, AWE has begun work on a sovereign replacement warhead programme known as Astraea. This programme sits at the heart of the UK's national security ensuring a safe, secure, and credible nuclear deterrent for generations to come. We are now building a team to deliver this next chapter and we are looking for exceptional people who want to work at the cutting edge of science, engineering and programme delivery. Location: RG7 4PR, located between Reading and Basingstoke, with free onsite parking Package: Salary from 49,830 - 78,770 (depending on suitability, qualifications, and experience) Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. Please note this role will require you to be onsite 100% of the time Closing Date: 27th August 2026 Ready to play your part? At AWE, it's not just a job, it's far more than that. Our shared purpose is to help keep the nation safe. Could this role be the opportunity for you to play your part? As a Senior Planner, you will deliver the complete planning capability within the business by maintaining the Integrated Master Schedule (IMS). You will support Task Managers with business rhythms, schedule integrity, network analysis, and communications with programme and business teams. You'll provide planning expertise to internal customers, implement planning processes and policies, and produce planning and reporting deliverables in line with agreed business rhythms. This role also involves supporting long-range operational programme planning and developing strong stakeholder relationships. As part of your role, you will: Deliver high-quality project controls planning capability through the development, maintenance and assurance of complex Integrated Master Schedules (IMS), providing accurate, timely and defensible forecasts to inform critical programme decisions Lead and support planning activities across the full project lifecycle, ensuring alignment to scope, cost and delivery strategy under configuration control Undertake schedule analysis and performance management, including critical path, dependencies, variance analysis and forecasting, to provide clear insight into current and future delivery positions Facilitate planning workshops and provide independent assurance and challenge through peer reviews, schedule health checks and adherence to planning standards and governance Drive continuous improvement and planning excellence, evolving processes, tools and capability while championing best practice across the programme Identify emerging risks, trends and delivery threats, providing early warning, recovery options and decision support to stakeholders Lead, coach and mentor junior planners, developing planning capability and embedding consistent standards of quality, integrity and delivery excellence across teams Champion the highest standards of safety, health, environment, security and quality, recognising the critical importance of these principles in delivering a programme central to the UK's national security. Whilst not a checklist, a Senior Planner should demonstrate: Experience of planning on projects/programmes in a dynamic, delivery focused environment Advanced level of skill with Oracle Primavera P6 Skills in Microsoft Office. Qualification in an appropriate business or technical discipline, or equivalent experience. Some reasons we think you'll love it here: 9-day working fortnight - every other Friday off, plus 270 hours of annual leave. Market-leading contributory pension scheme (we pay between 9% and 13% depending on your contributions). Family-friendly policies: Maternity Leave - 39 Weeks Full Pay; Paternity Leave - 4 Weeks Full Pay. Professional career development opportunities, including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts on everyday spending. Special Leave Policy, including paid time off for volunteering, public service, and caring. For full details, visit the 'Working at AWE' page on our website and check out the AWE Benefits Guide.
Aug 13, 2026
Full time
P6 Senior Planner If you'd like to be considered for this opportunity we encourage you to apply promptly to avoid disappointment as if applications are high the role will close before the closing date given. This is not just another role. This is an opportunity to contribute to one of the most significant, complex and high-impact defence programmes in the UK today. Following the publication of the Defence Nuclear Enterprise Command, AWE has begun work on a sovereign replacement warhead programme known as Astraea. This programme sits at the heart of the UK's national security ensuring a safe, secure, and credible nuclear deterrent for generations to come. We are now building a team to deliver this next chapter and we are looking for exceptional people who want to work at the cutting edge of science, engineering and programme delivery. Location: RG7 4PR, located between Reading and Basingstoke, with free onsite parking Package: Salary from 49,830 - 78,770 (depending on suitability, qualifications, and experience) Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. Please note this role will require you to be onsite 100% of the time Closing Date: 27th August 2026 Ready to play your part? At AWE, it's not just a job, it's far more than that. Our shared purpose is to help keep the nation safe. Could this role be the opportunity for you to play your part? As a Senior Planner, you will deliver the complete planning capability within the business by maintaining the Integrated Master Schedule (IMS). You will support Task Managers with business rhythms, schedule integrity, network analysis, and communications with programme and business teams. You'll provide planning expertise to internal customers, implement planning processes and policies, and produce planning and reporting deliverables in line with agreed business rhythms. This role also involves supporting long-range operational programme planning and developing strong stakeholder relationships. As part of your role, you will: Deliver high-quality project controls planning capability through the development, maintenance and assurance of complex Integrated Master Schedules (IMS), providing accurate, timely and defensible forecasts to inform critical programme decisions Lead and support planning activities across the full project lifecycle, ensuring alignment to scope, cost and delivery strategy under configuration control Undertake schedule analysis and performance management, including critical path, dependencies, variance analysis and forecasting, to provide clear insight into current and future delivery positions Facilitate planning workshops and provide independent assurance and challenge through peer reviews, schedule health checks and adherence to planning standards and governance Drive continuous improvement and planning excellence, evolving processes, tools and capability while championing best practice across the programme Identify emerging risks, trends and delivery threats, providing early warning, recovery options and decision support to stakeholders Lead, coach and mentor junior planners, developing planning capability and embedding consistent standards of quality, integrity and delivery excellence across teams Champion the highest standards of safety, health, environment, security and quality, recognising the critical importance of these principles in delivering a programme central to the UK's national security. Whilst not a checklist, a Senior Planner should demonstrate: Experience of planning on projects/programmes in a dynamic, delivery focused environment Advanced level of skill with Oracle Primavera P6 Skills in Microsoft Office. Qualification in an appropriate business or technical discipline, or equivalent experience. Some reasons we think you'll love it here: 9-day working fortnight - every other Friday off, plus 270 hours of annual leave. Market-leading contributory pension scheme (we pay between 9% and 13% depending on your contributions). Family-friendly policies: Maternity Leave - 39 Weeks Full Pay; Paternity Leave - 4 Weeks Full Pay. Professional career development opportunities, including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts on everyday spending. Special Leave Policy, including paid time off for volunteering, public service, and caring. For full details, visit the 'Working at AWE' page on our website and check out the AWE Benefits Guide.
AI Solution Architect - Senior Manager/Associate Director Capital Markets Location: London Working pattern: Hybrid Salary: Compensation aligned to experience and seniority Ref: J13117 Senior AI Solution Architects are required to support the design, implementation and scaling of advanced AI solutions within financial services and capital markets environments. This role would suit an experienced professional with a strong background in AI, cloud and data architecture, with experience designing enterprise AI solutions and translating business requirements into scalable technical architectures. You will play a key role in shaping AI architecture strategy, leading technical teams and supporting organisations as they move from strategy and experimentation through to enterprise deployment. You will work closely with AI Engineers, Data Scientists, Enterprise Architects, MLOps teams, business stakeholders and senior leadership to design, deliver and scale AI solutions that drive measurable business outcomes. Key responsibilities: Translating business objectives into AI architecture strategies, roadmaps and scalable solution designs Designing and implementing end to end AI and ML architectures across enterprise environments Defining scalable, performant and cost optimised deployment patterns across cloud, containerised and GPU enabled environments Supporting AI implementation programmes from proof of concept through to enterprise deployment and optimisation Evaluating and selecting technologies across open source and commercial platforms Designing and integrating AI solutions into existing enterprise systems and applications Working with AI Engineers, Data Scientists and technical teams to support AI delivery and scaling initiatives Supporting AI governance, security, risk and regulatory considerations throughout the delivery lifecycle Supporting architecture governance, technical review boards and design authorities Building relationships with technical and business stakeholders across large scale transformation programmes Producing solution design documentation, implementation plans and technical proposals Providing technical leadership and mentoring within multidisciplinary teams Experience Required: Experience designing AI, ML or modern data architectures within enterprise environments Strong understanding of cloud platforms such as AWS, Azure, GCP, Databricks or similar technologies Experience architecting scalable AI and ML solutions across serverless, containerised or GPU enabled environments Experience with LLMs, prompt engineering, embeddings, semantic search and RAG patterns Exposure to vector databases and agent frameworks such as LangChain, LangGraph or similar technologies Understanding of MLOps, LLMOps and model lifecycle management principles Experience designing APIs and integrating AI solutions into enterprise environments Strong understanding of modern data architectures and platform design principles Experience presenting architectural designs to technical and business stakeholders Financial services experience within capital markets or broader banking environments This is a strong opportunity for an AI architecture professional who wants to work on high impact AI and data transformation programmes within complex financial services environments. For more information make an application today! Alternatively, you can refer a friend or colleague by taking part in our fantastic referral schemes! If you have a friend or colleague who would be interested in this role, please refer them to us. For each relevant candidate that you introduce to us (there is no limit) and we place, you will be entitled to our general gift/voucher scheme. Datatech is one of the UK's leading recruitment agencies in the field of analytics and host of the critically acclaimed event, Women in Data UK. For more information visit our website: (url removed)
Aug 13, 2026
Full time
AI Solution Architect - Senior Manager/Associate Director Capital Markets Location: London Working pattern: Hybrid Salary: Compensation aligned to experience and seniority Ref: J13117 Senior AI Solution Architects are required to support the design, implementation and scaling of advanced AI solutions within financial services and capital markets environments. This role would suit an experienced professional with a strong background in AI, cloud and data architecture, with experience designing enterprise AI solutions and translating business requirements into scalable technical architectures. You will play a key role in shaping AI architecture strategy, leading technical teams and supporting organisations as they move from strategy and experimentation through to enterprise deployment. You will work closely with AI Engineers, Data Scientists, Enterprise Architects, MLOps teams, business stakeholders and senior leadership to design, deliver and scale AI solutions that drive measurable business outcomes. Key responsibilities: Translating business objectives into AI architecture strategies, roadmaps and scalable solution designs Designing and implementing end to end AI and ML architectures across enterprise environments Defining scalable, performant and cost optimised deployment patterns across cloud, containerised and GPU enabled environments Supporting AI implementation programmes from proof of concept through to enterprise deployment and optimisation Evaluating and selecting technologies across open source and commercial platforms Designing and integrating AI solutions into existing enterprise systems and applications Working with AI Engineers, Data Scientists and technical teams to support AI delivery and scaling initiatives Supporting AI governance, security, risk and regulatory considerations throughout the delivery lifecycle Supporting architecture governance, technical review boards and design authorities Building relationships with technical and business stakeholders across large scale transformation programmes Producing solution design documentation, implementation plans and technical proposals Providing technical leadership and mentoring within multidisciplinary teams Experience Required: Experience designing AI, ML or modern data architectures within enterprise environments Strong understanding of cloud platforms such as AWS, Azure, GCP, Databricks or similar technologies Experience architecting scalable AI and ML solutions across serverless, containerised or GPU enabled environments Experience with LLMs, prompt engineering, embeddings, semantic search and RAG patterns Exposure to vector databases and agent frameworks such as LangChain, LangGraph or similar technologies Understanding of MLOps, LLMOps and model lifecycle management principles Experience designing APIs and integrating AI solutions into enterprise environments Strong understanding of modern data architectures and platform design principles Experience presenting architectural designs to technical and business stakeholders Financial services experience within capital markets or broader banking environments This is a strong opportunity for an AI architecture professional who wants to work on high impact AI and data transformation programmes within complex financial services environments. For more information make an application today! Alternatively, you can refer a friend or colleague by taking part in our fantastic referral schemes! If you have a friend or colleague who would be interested in this role, please refer them to us. For each relevant candidate that you introduce to us (there is no limit) and we place, you will be entitled to our general gift/voucher scheme. Datatech is one of the UK's leading recruitment agencies in the field of analytics and host of the critically acclaimed event, Women in Data UK. For more information visit our website: (url removed)
Senior AI Engineer Manager/Associate Director Capital Markets Location: London Working pattern: Hybrid Salary: Compensation aligned to experience and seniority Ref: J13114 Senior AI Engineering professionals are required to support the design, build and delivery of advanced AI solutions within financial services and capital markets environments. This role would suit an experienced professional with a strong background in AI engineering and enterprise solution delivery within complex environments. You will play a key role in shaping AI strategy, leading teams and delivering enterprise AI solutions, helping organisations solve complex operational, technical and regulatory challenges through AI adoption at scale. You will work across multidisciplinary teams, collaborating with data scientists, architects, MLOps/LLMOps engineers, business stakeholders and senior leadership to design, deliver and scale AI products, agentic AI solutions and data driven applications. Key responsibilities: Building and deploying AI prototypes, products and production ready solutions Designing and implementing end to end AI solutions that integrate with enterprise systems Working with LLMs, prompt engineering, RAG patterns, embeddings and fine tuning Developing AI agents and agentic workflows using modern frameworks Working with vector databases, APIs and modern data platforms Supporting AI deployment, serving patterns, evaluation frameworks and integration design Using Python and SQL to build robust, scalable AI and data solutions Working with cloud platforms such as AWS, Azure, GCP or Databricks Supporting MLOps, LLMOps, CI/CD and software engineering best practice Collaborating with technical and non-technical stakeholders across complex programmes Helping identify technical, delivery, security, data privacy and regulatory risks Contributing to technical documentation, solution design and delivery planning Supporting AI implementation and scaling initiatives across complex environments Leading and developing teams, supporting capability growth through mentoring, coaching and creating a collaborative, high performing environment Experience Required: Strong Python and SQL experience Applied AI engineering, ML engineering or software engineering background Experience with LLMs, RAG, embeddings, prompt engineering or fine tuning Exposure to LangChain, LangGraph, Agent Development Kit or similar agent frameworks Experience with vector databases such as Pinecone, Chroma or similar API development experience, ideally with FastAPI or similar frameworks Knowledge of MLOps, LLMOps, CI/CD or production deployment practices Experience designing or supporting evaluation frameworks for AI or agentic systems Experience working with modern data architectures and cloud platforms Understanding of AI risk, governance, security and regulatory considerations Financial services experience within capital markets or broader banking environments This is a strong opportunity for an AI engineering professional who wants to work on high impact AI and data transformation programmes within complex financial services environments. Alternatively, you can refer a friend or colleague by taking part in our fantastic referral schemes! If you have a friend or colleague who would be interested in this role, please refer them to us. For each relevant candidate that you introduce to us (there is no limit) and we place, you will be entitled to our general gift/voucher scheme. Datatech is one of the UK's leading recruitment agencies in the field of analytics and host of the critically acclaimed event, Women in Data UK. For more information visit our website: (url removed)
Aug 13, 2026
Full time
Senior AI Engineer Manager/Associate Director Capital Markets Location: London Working pattern: Hybrid Salary: Compensation aligned to experience and seniority Ref: J13114 Senior AI Engineering professionals are required to support the design, build and delivery of advanced AI solutions within financial services and capital markets environments. This role would suit an experienced professional with a strong background in AI engineering and enterprise solution delivery within complex environments. You will play a key role in shaping AI strategy, leading teams and delivering enterprise AI solutions, helping organisations solve complex operational, technical and regulatory challenges through AI adoption at scale. You will work across multidisciplinary teams, collaborating with data scientists, architects, MLOps/LLMOps engineers, business stakeholders and senior leadership to design, deliver and scale AI products, agentic AI solutions and data driven applications. Key responsibilities: Building and deploying AI prototypes, products and production ready solutions Designing and implementing end to end AI solutions that integrate with enterprise systems Working with LLMs, prompt engineering, RAG patterns, embeddings and fine tuning Developing AI agents and agentic workflows using modern frameworks Working with vector databases, APIs and modern data platforms Supporting AI deployment, serving patterns, evaluation frameworks and integration design Using Python and SQL to build robust, scalable AI and data solutions Working with cloud platforms such as AWS, Azure, GCP or Databricks Supporting MLOps, LLMOps, CI/CD and software engineering best practice Collaborating with technical and non-technical stakeholders across complex programmes Helping identify technical, delivery, security, data privacy and regulatory risks Contributing to technical documentation, solution design and delivery planning Supporting AI implementation and scaling initiatives across complex environments Leading and developing teams, supporting capability growth through mentoring, coaching and creating a collaborative, high performing environment Experience Required: Strong Python and SQL experience Applied AI engineering, ML engineering or software engineering background Experience with LLMs, RAG, embeddings, prompt engineering or fine tuning Exposure to LangChain, LangGraph, Agent Development Kit or similar agent frameworks Experience with vector databases such as Pinecone, Chroma or similar API development experience, ideally with FastAPI or similar frameworks Knowledge of MLOps, LLMOps, CI/CD or production deployment practices Experience designing or supporting evaluation frameworks for AI or agentic systems Experience working with modern data architectures and cloud platforms Understanding of AI risk, governance, security and regulatory considerations Financial services experience within capital markets or broader banking environments This is a strong opportunity for an AI engineering professional who wants to work on high impact AI and data transformation programmes within complex financial services environments. Alternatively, you can refer a friend or colleague by taking part in our fantastic referral schemes! If you have a friend or colleague who would be interested in this role, please refer them to us. For each relevant candidate that you introduce to us (there is no limit) and we place, you will be entitled to our general gift/voucher scheme. Datatech is one of the UK's leading recruitment agencies in the field of analytics and host of the critically acclaimed event, Women in Data UK. For more information visit our website: (url removed)
The Role Claranet's Strategic Customer Success Managers (SCSM) are responsible for the larger strategic customer relationships of Claranet's customer base. Strategic Customer Success Managers own the customer experience ensuring the efficient and effective provision of these services to meet their assigned customer's needs. SCSM's lead and build strong partnerships with their customers and are able to proactively drive forward customer improvement across all aspects of the customer relationship, engagements, and contract obligations. They will be acutely aware of the P & L for the customers being managed by them and are able to own and lead discussions within the Claranet Business Units that delivers against the business unit commitments. SCSM's will always ensure that Claranet stays at the leading edge of the customer experience. All activity should be in the interest of customer growth, knowledge and ensures that the Customer solution continues to evolve and reflect the customers future their business needs within their respective marketplace. Key Responsibilities Own the relationship with one or more of Claranet's larger strategic customers contracted services across Claranet's portfolio of Hosting, Network, Communications and Security services Accountable for successful delivery of all clients contracted services Be able to manage multi-level customer engagement that maximises the relationship and knowledge of the customer Organise and chair weekly/monthly/quarterly service review meetings (face to face, voice to voice and via portal as required) Support the Director of Customer Success to drive Customer Success Strategy, undertaking elements of the delivery of key projects when requested Working with the Director of Customer Success to ensure the right stakeholder engagement which supports the strategic direction of Customer Success, their strategic outcomes and wider strategic direction of Claranet Lead the production of weekly/monthly/quarterly governance reports to demonstrate adherence to Service Level Agreements, provide recommendations for service and commercial improvements ensuring appropriate capacity on current solution and identify and opportunities for growth Drive and own the recommendations for change in line with service reviews, monitor the challenge internally and externally with the customers to ensure that commitments are appropriate and managed to resolution Establish and maintain successful long-term partnerships with multiple customers, noting that these are subject to change based on customers solution delivery "peaks and troughs" Manage to financial targets through customer P & L and is able to lead and direct to the benefit of the contract commitments Drives measurable continuous service improvement and manage service improvement plans where appropriate Produce and manage appropriate documentation for bespoke support requirements in the form of bid material and Service Statement of Work Experience of enterprise technology stack including Cloud, Data, Workplace, AI, Digital Applications, and Cyber Skills and Attributes Flexible and creative to take considered risks Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Ability to travel to different sites and locations on a weekly basis Manages conflict and challenges in an open and constructive manner Ability to work flexible hours when required. Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page
Aug 13, 2026
Full time
The Role Claranet's Strategic Customer Success Managers (SCSM) are responsible for the larger strategic customer relationships of Claranet's customer base. Strategic Customer Success Managers own the customer experience ensuring the efficient and effective provision of these services to meet their assigned customer's needs. SCSM's lead and build strong partnerships with their customers and are able to proactively drive forward customer improvement across all aspects of the customer relationship, engagements, and contract obligations. They will be acutely aware of the P & L for the customers being managed by them and are able to own and lead discussions within the Claranet Business Units that delivers against the business unit commitments. SCSM's will always ensure that Claranet stays at the leading edge of the customer experience. All activity should be in the interest of customer growth, knowledge and ensures that the Customer solution continues to evolve and reflect the customers future their business needs within their respective marketplace. Key Responsibilities Own the relationship with one or more of Claranet's larger strategic customers contracted services across Claranet's portfolio of Hosting, Network, Communications and Security services Accountable for successful delivery of all clients contracted services Be able to manage multi-level customer engagement that maximises the relationship and knowledge of the customer Organise and chair weekly/monthly/quarterly service review meetings (face to face, voice to voice and via portal as required) Support the Director of Customer Success to drive Customer Success Strategy, undertaking elements of the delivery of key projects when requested Working with the Director of Customer Success to ensure the right stakeholder engagement which supports the strategic direction of Customer Success, their strategic outcomes and wider strategic direction of Claranet Lead the production of weekly/monthly/quarterly governance reports to demonstrate adherence to Service Level Agreements, provide recommendations for service and commercial improvements ensuring appropriate capacity on current solution and identify and opportunities for growth Drive and own the recommendations for change in line with service reviews, monitor the challenge internally and externally with the customers to ensure that commitments are appropriate and managed to resolution Establish and maintain successful long-term partnerships with multiple customers, noting that these are subject to change based on customers solution delivery "peaks and troughs" Manage to financial targets through customer P & L and is able to lead and direct to the benefit of the contract commitments Drives measurable continuous service improvement and manage service improvement plans where appropriate Produce and manage appropriate documentation for bespoke support requirements in the form of bid material and Service Statement of Work Experience of enterprise technology stack including Cloud, Data, Workplace, AI, Digital Applications, and Cyber Skills and Attributes Flexible and creative to take considered risks Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Ability to travel to different sites and locations on a weekly basis Manages conflict and challenges in an open and constructive manner Ability to work flexible hours when required. Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page
Global Technical Project Manager/Product Owner - Digital Platforms - London Daily rate: 500 - 600 (inside IR35) Duration: 6 months Start: ASAP Hybrid: 2 - 3 days per week My client is looking for someone to be responsible for shaping and delivering the technical roadmap for global digital platforms and customer experience solutions. Working with business stakeholders, architects, engineers, and delivery partners, you will translate business needs into scalable technical solutions, prioritise platform enhancements, and support digital transformation initiatives, including platform modernisation and CMS migration programmes. Key Responsibilities Own and manage one or more global digital platform domains. Define technical roadmaps, platform capabilities, and delivery priorities. Work with engineering, architecture, security, analytics, and business teams to deliver scalable digital solutions. Lead technical discovery, requirements definition, backlog management, and prioritisation. Manage integrations, dependencies, and cross-platform impacts. Support platform modernisation, cloud adoption, CMS migrations, and digital transformation programmes. Ensure solutions meet requirements for scalability, security, performance, and maintainability. Act as the link between business and technical teams, driving successful programme delivery. Requirements & Skills Strong understanding of digital platforms, web technologies, APIs, integrations, and customer experience ecosystems. Ability to translate business needs into technical requirements, user stories, and delivery plans. Experience working closely with architecture and engineering teams. Knowledge of cloud platforms, enterprise applications, and modernisation strategies. Strong stakeholder management, communication, analytical, and problem-solving skills. Familiarity with Agile/SAFe methodologies and tools such as Jira, Confluence, Azure DevOps, or Aha!. Knowledge of CMS platforms (Adobe Experience Manager desirable), SEO, analytics, and accessibility best practices. Experience 10+ years in Technical Project Manager, Technical Product Owner, Product Owner, Product Manager, or similar roles. Experience delivering enterprise-scale digital platforms and transformation programmes. Proven track record managing technical backlogs, platform enhancements, and engineering delivery. Experience with CMS platforms, website technologies, and global multi-market environments. Experience supporting enterprise platform migrations, CMS modernisation, and digital transformation initiatives. Experience managing vendors and presenting to senior stakeholders. Rates depend on experience and client requirements
Aug 13, 2026
Contractor
Global Technical Project Manager/Product Owner - Digital Platforms - London Daily rate: 500 - 600 (inside IR35) Duration: 6 months Start: ASAP Hybrid: 2 - 3 days per week My client is looking for someone to be responsible for shaping and delivering the technical roadmap for global digital platforms and customer experience solutions. Working with business stakeholders, architects, engineers, and delivery partners, you will translate business needs into scalable technical solutions, prioritise platform enhancements, and support digital transformation initiatives, including platform modernisation and CMS migration programmes. Key Responsibilities Own and manage one or more global digital platform domains. Define technical roadmaps, platform capabilities, and delivery priorities. Work with engineering, architecture, security, analytics, and business teams to deliver scalable digital solutions. Lead technical discovery, requirements definition, backlog management, and prioritisation. Manage integrations, dependencies, and cross-platform impacts. Support platform modernisation, cloud adoption, CMS migrations, and digital transformation programmes. Ensure solutions meet requirements for scalability, security, performance, and maintainability. Act as the link between business and technical teams, driving successful programme delivery. Requirements & Skills Strong understanding of digital platforms, web technologies, APIs, integrations, and customer experience ecosystems. Ability to translate business needs into technical requirements, user stories, and delivery plans. Experience working closely with architecture and engineering teams. Knowledge of cloud platforms, enterprise applications, and modernisation strategies. Strong stakeholder management, communication, analytical, and problem-solving skills. Familiarity with Agile/SAFe methodologies and tools such as Jira, Confluence, Azure DevOps, or Aha!. Knowledge of CMS platforms (Adobe Experience Manager desirable), SEO, analytics, and accessibility best practices. Experience 10+ years in Technical Project Manager, Technical Product Owner, Product Owner, Product Manager, or similar roles. Experience delivering enterprise-scale digital platforms and transformation programmes. Proven track record managing technical backlogs, platform enhancements, and engineering delivery. Experience with CMS platforms, website technologies, and global multi-market environments. Experience supporting enterprise platform migrations, CMS modernisation, and digital transformation initiatives. Experience managing vendors and presenting to senior stakeholders. Rates depend on experience and client requirements
Digital Systems Manager Overview We are seeking an experienced Digital Systems Manager to lead the management, development and continuous improvement of a diverse portfolio of business-critical IT systems. This role is responsible for ensuring the effective delivery, support and enhancement of Line of Business (LOB) applications, while providing specialist technical expertise across hardware, software, infrastructure, service management and digital transformation projects. Working as part of a high-performing IT team, you will deliver a modern, customer-focused service that supports organisational objectives through reliable, secure and innovative digital solutions. Location: Lisburn Job Type: Temporary Duration of booking: Expected to last 6 months with possible extension Proposed start date: ASAP Pay Rates: Up to £24.41per hour PAYE inclusive of holiday pay Hours / Working Days: 37.5 hours per week / Monday to Friday, 9am 5pm Sector: Healthcare Based: Office / Hospital Key Responsibilities IT Systems Management Provide specialist technical expertise in the management and support of Line of Business (LOB) systems, including Finance, HR, Stores, Fleet, Operational and other business-critical applications. Lead the development, implementation and continuous improvement of existing systems and new digital projects to meet business objectives. Manage day-to-day service requests and incidents using an IT Service Management (ITSM) platform, ensuring Service Level Agreements (SLAs) are achieved. Work closely with internal stakeholders and third-party suppliers to investigate, troubleshoot and resolve technical issues. Manage system infrastructure, ensuring compatibility, security, software licensing and IT asset management across all supported platforms. Participate in supplier meetings, procurement exercises, tenders and contract discussions, providing technical expertise and evaluating proposed solutions. Communicate technical issues, incidents and system changes effectively to users and key stakeholders. Assess, recommend and implement improvements to IT applications that enhance operational efficiency and service delivery. Coordinate system upgrades and change releases, ensuring appropriate change management processes are followed. Produce and maintain technical documentation, service transition documentation and operational procedures. Support operational risk management across digital services. Lead the analysis of business requirements, solution design, implementation, testing, documentation and ongoing support of complex IT systems. Design and deliver user training for business applications and ensure supporting documentation remains up to date. Support quality management initiatives and IT service best practice frameworks. Monitor system performance, capacity and availability, taking proactive action to maintain service reliability. Act as a senior point of contact during periods of business continuity or disaster recovery where required. Manage multiple priorities and deliver work effectively within changing deadlines. Business Planning & Strategy Work collaboratively with senior stakeholders to support the delivery of organisational and digital strategy. Lead on the development of solutions to complex IT and business systems challenges. Provide expert advice, forecasting and technical input into organisation-wide transformation programmes. Support strategic improvements to Line of Business systems and wider digital service delivery. Contribute to the preparation of business cases, procurement documentation, tenders and supplier evaluations. Support the development of long-term IT strategies, service plans, budgets and investment planning. Person Specification Essential Qualifications Applicants must possess one of the following: Degree (or equivalent professional qualification) in ICT, Computing, Systems Development or a related discipline, and a minimum of two years' experience in a Systems Manager or similar role; OR Higher National Diploma (HND) in ICT, Computing, Systems Development or a related discipline, and a minimum of two years' experience in a Systems Manager or similar role. Essential Experience Experience managing, maintaining and upgrading complex IT systems. Strong troubleshooting and problem-solving skills across enterprise applications and infrastructure. Experience working with multiple business systems and third-party suppliers. Experience delivering IT projects and implementing system improvements. Experience managing IT service requests, incidents and change processes. Skills & Competencies Excellent planning, organisation and prioritisation skills. Strong analytical and problem-solving ability. Excellent written and verbal communication skills. Ability to explain complex technical concepts to non-technical stakeholders. High level of accuracy and attention to detail. Customer-focused approach with excellent stakeholder management skills. Ability to work independently and collaboratively within a team. Ability to manage competing priorities and deliver against changing deadlines. Other Requirements Full UK driving licence, or access to suitable transport to fulfil the requirements of the role.
Aug 13, 2026
Seasonal
Digital Systems Manager Overview We are seeking an experienced Digital Systems Manager to lead the management, development and continuous improvement of a diverse portfolio of business-critical IT systems. This role is responsible for ensuring the effective delivery, support and enhancement of Line of Business (LOB) applications, while providing specialist technical expertise across hardware, software, infrastructure, service management and digital transformation projects. Working as part of a high-performing IT team, you will deliver a modern, customer-focused service that supports organisational objectives through reliable, secure and innovative digital solutions. Location: Lisburn Job Type: Temporary Duration of booking: Expected to last 6 months with possible extension Proposed start date: ASAP Pay Rates: Up to £24.41per hour PAYE inclusive of holiday pay Hours / Working Days: 37.5 hours per week / Monday to Friday, 9am 5pm Sector: Healthcare Based: Office / Hospital Key Responsibilities IT Systems Management Provide specialist technical expertise in the management and support of Line of Business (LOB) systems, including Finance, HR, Stores, Fleet, Operational and other business-critical applications. Lead the development, implementation and continuous improvement of existing systems and new digital projects to meet business objectives. Manage day-to-day service requests and incidents using an IT Service Management (ITSM) platform, ensuring Service Level Agreements (SLAs) are achieved. Work closely with internal stakeholders and third-party suppliers to investigate, troubleshoot and resolve technical issues. Manage system infrastructure, ensuring compatibility, security, software licensing and IT asset management across all supported platforms. Participate in supplier meetings, procurement exercises, tenders and contract discussions, providing technical expertise and evaluating proposed solutions. Communicate technical issues, incidents and system changes effectively to users and key stakeholders. Assess, recommend and implement improvements to IT applications that enhance operational efficiency and service delivery. Coordinate system upgrades and change releases, ensuring appropriate change management processes are followed. Produce and maintain technical documentation, service transition documentation and operational procedures. Support operational risk management across digital services. Lead the analysis of business requirements, solution design, implementation, testing, documentation and ongoing support of complex IT systems. Design and deliver user training for business applications and ensure supporting documentation remains up to date. Support quality management initiatives and IT service best practice frameworks. Monitor system performance, capacity and availability, taking proactive action to maintain service reliability. Act as a senior point of contact during periods of business continuity or disaster recovery where required. Manage multiple priorities and deliver work effectively within changing deadlines. Business Planning & Strategy Work collaboratively with senior stakeholders to support the delivery of organisational and digital strategy. Lead on the development of solutions to complex IT and business systems challenges. Provide expert advice, forecasting and technical input into organisation-wide transformation programmes. Support strategic improvements to Line of Business systems and wider digital service delivery. Contribute to the preparation of business cases, procurement documentation, tenders and supplier evaluations. Support the development of long-term IT strategies, service plans, budgets and investment planning. Person Specification Essential Qualifications Applicants must possess one of the following: Degree (or equivalent professional qualification) in ICT, Computing, Systems Development or a related discipline, and a minimum of two years' experience in a Systems Manager or similar role; OR Higher National Diploma (HND) in ICT, Computing, Systems Development or a related discipline, and a minimum of two years' experience in a Systems Manager or similar role. Essential Experience Experience managing, maintaining and upgrading complex IT systems. Strong troubleshooting and problem-solving skills across enterprise applications and infrastructure. Experience working with multiple business systems and third-party suppliers. Experience delivering IT projects and implementing system improvements. Experience managing IT service requests, incidents and change processes. Skills & Competencies Excellent planning, organisation and prioritisation skills. Strong analytical and problem-solving ability. Excellent written and verbal communication skills. Ability to explain complex technical concepts to non-technical stakeholders. High level of accuracy and attention to detail. Customer-focused approach with excellent stakeholder management skills. Ability to work independently and collaboratively within a team. Ability to manage competing priorities and deliver against changing deadlines. Other Requirements Full UK driving licence, or access to suitable transport to fulfil the requirements of the role.
Group IT Manager Tamworth (5 days on-site) 60,000 - 70,000 + Holiday + Pension Are you an experienced IT leader looking to take full ownership of a multi-site infrastructure environment while shaping the long-term technology strategy of a growing international organisation? You will oversee day-to-day IT operations including networks, servers, and cloud platforms, while also leading key projects such as system upgrades, migrations, and infrastructure improvements. Alongside this, you will manage vendors, budgets, and service delivery, ensuring a high-performing and customer-focused IT function. The ideal candidate will possess broad technical expertise across enterprise infrastructure technologies, including Microsoft 365, Azure AD/Entra ID, Intune, Windows Server, VMware, alongside cloud platforms such as Azure, AWS, and GCP. They will have strong networking knowledge covering Cisco, Fortinet, and Ruckus environments, WAN connectivity, network security, backup and disaster recovery solutions, and wider cybersecurity and compliance practices. The role also involves leading and developing a team of skilled engineers and Helpdesk staff, promoting a collaborative culture and driving continuous improvement across the department. This position offers the opportunity to influence technology direction while working within a modern and evolving IT landscape. The Role: Lead IT infrastructure operations across multiple global sites Manage and mentor a team including Helpdesk and 3rd Line Engineers Oversee networks, servers, cloud platforms, and security protocols Deliver infrastructure projects including upgrades and migrations Manage IT budget, vendors, and service level agreements The Person: Proven experience in an Infrastructure Manager or similar leadership role Strong networking and systems knowledge (Cisco, Fortinet, Microsoft stack, cloud platforms) Experience managing teams and driving service improvements Strong understanding of IT security, backup, and disaster recovery Excellent stakeholder management and communication skills Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Aug 13, 2026
Full time
Group IT Manager Tamworth (5 days on-site) 60,000 - 70,000 + Holiday + Pension Are you an experienced IT leader looking to take full ownership of a multi-site infrastructure environment while shaping the long-term technology strategy of a growing international organisation? You will oversee day-to-day IT operations including networks, servers, and cloud platforms, while also leading key projects such as system upgrades, migrations, and infrastructure improvements. Alongside this, you will manage vendors, budgets, and service delivery, ensuring a high-performing and customer-focused IT function. The ideal candidate will possess broad technical expertise across enterprise infrastructure technologies, including Microsoft 365, Azure AD/Entra ID, Intune, Windows Server, VMware, alongside cloud platforms such as Azure, AWS, and GCP. They will have strong networking knowledge covering Cisco, Fortinet, and Ruckus environments, WAN connectivity, network security, backup and disaster recovery solutions, and wider cybersecurity and compliance practices. The role also involves leading and developing a team of skilled engineers and Helpdesk staff, promoting a collaborative culture and driving continuous improvement across the department. This position offers the opportunity to influence technology direction while working within a modern and evolving IT landscape. The Role: Lead IT infrastructure operations across multiple global sites Manage and mentor a team including Helpdesk and 3rd Line Engineers Oversee networks, servers, cloud platforms, and security protocols Deliver infrastructure projects including upgrades and migrations Manage IT budget, vendors, and service level agreements The Person: Proven experience in an Infrastructure Manager or similar leadership role Strong networking and systems knowledge (Cisco, Fortinet, Microsoft stack, cloud platforms) Experience managing teams and driving service improvements Strong understanding of IT security, backup, and disaster recovery Excellent stakeholder management and communication skills Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Senior ServiceNow AI Strategy & Automation Consultant UK Wide Hybrid | Permanent | Up to the high £80,000s + 10% bonus and benefits AI comes up in nearly every client conversation now. In reality, most businesses are not short of tools. What they need is someone who can help them decide what each tool is actually for, where it will add value and how it should fit into the wider organisation. I'm working with a leading transformation consultancy that is growing its ServiceNow AI capability. They need a senior consultant who understands the platform and can help clients answer questions such as, "We already have Microsoft Copilot and ServiceNow, so where should we use each one?" What You'll Be Doing You'll work with senior stakeholders to develop practical AI and automation strategies with ServiceNow at the centre. You'll help them identify useful opportunities, decide which ones are worth pursuing and turn those ideas into roadmaps and business cases. The role covers AI capabilities across the ServiceNow platform rather than one specific product. Depending on your background, you could be advising on Now Assist, Virtual Agent, AI Control Tower, agentic workflows, enterprise search or Moveworks. A big part of the job will be helping clients understand where ServiceNow AI fits alongside tools such as Microsoft Copilot. You'll look at the business problem, existing systems and available data before recommending which capability makes the most sense. You'll also advise on the less glamorous but important parts of AI adoption, including governance, risk, data, integrations and responsible use. The wider consultancy has teams that can support detailed implementation, so this role is mainly focused on strategy, advisory work and shaping the overall direction. You'll also get involved in proposals, presentations and early client conversations as the consultancy continues to develop its ServiceNow AI offering. What They're Looking For You'll need a strong understanding of ServiceNow at platform level rather than experience with just one module. The manager is flexible on the exact AI tools you have used, but you should ideally have meaningful exposure to at least two areas such as Now Assist, Virtual Agent, AI Control Tower, agentic workflows, enterprise search or Moveworks. Nobody is expecting you to have years of experience across every new ServiceNow AI product. Many of them have not been around long enough for that. A solid ServiceNow background combined with experience in enterprise AI, intelligent automation, conversational AI or AI governance could be equally relevant. This is not a generic AI position, though. You need to understand how AI works within enterprise products and workflows, and you should be able to explain where ServiceNow offers value compared with other tools. Some knowledge of platform architecture, data and integrations will help, but you are not expected to be a developer or AI engineer. You'll be comfortable leading senior client conversations, explaining technical subjects in plain English and linking AI investment to actual business outcomes. Experience developing strategies, roadmaps, business cases or operating models will be important. Any involvement in proposals, RFPs or client development would also be useful. Why It's Worth Looking At This is a good opportunity to move into a more strategic ServiceNow position and work on the questions clients are asking right now. You'll get exposure to several emerging areas of the platform without being boxed into one product or expected to know everything from day one. You'll also have a genuine say in how the consultancy develops its ServiceNow AI offering, rather than simply joining an established delivery team and following an existing approach. You can be based anywhere in the UK. Travel to one of the consultancy's UK offices will usually be around once a month, with client travel required at key project milestones. If your background combines strong ServiceNow knowledge with AI, automation or governance experience, I'd be interested in speaking with you. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Aug 13, 2026
Full time
Senior ServiceNow AI Strategy & Automation Consultant UK Wide Hybrid | Permanent | Up to the high £80,000s + 10% bonus and benefits AI comes up in nearly every client conversation now. In reality, most businesses are not short of tools. What they need is someone who can help them decide what each tool is actually for, where it will add value and how it should fit into the wider organisation. I'm working with a leading transformation consultancy that is growing its ServiceNow AI capability. They need a senior consultant who understands the platform and can help clients answer questions such as, "We already have Microsoft Copilot and ServiceNow, so where should we use each one?" What You'll Be Doing You'll work with senior stakeholders to develop practical AI and automation strategies with ServiceNow at the centre. You'll help them identify useful opportunities, decide which ones are worth pursuing and turn those ideas into roadmaps and business cases. The role covers AI capabilities across the ServiceNow platform rather than one specific product. Depending on your background, you could be advising on Now Assist, Virtual Agent, AI Control Tower, agentic workflows, enterprise search or Moveworks. A big part of the job will be helping clients understand where ServiceNow AI fits alongside tools such as Microsoft Copilot. You'll look at the business problem, existing systems and available data before recommending which capability makes the most sense. You'll also advise on the less glamorous but important parts of AI adoption, including governance, risk, data, integrations and responsible use. The wider consultancy has teams that can support detailed implementation, so this role is mainly focused on strategy, advisory work and shaping the overall direction. You'll also get involved in proposals, presentations and early client conversations as the consultancy continues to develop its ServiceNow AI offering. What They're Looking For You'll need a strong understanding of ServiceNow at platform level rather than experience with just one module. The manager is flexible on the exact AI tools you have used, but you should ideally have meaningful exposure to at least two areas such as Now Assist, Virtual Agent, AI Control Tower, agentic workflows, enterprise search or Moveworks. Nobody is expecting you to have years of experience across every new ServiceNow AI product. Many of them have not been around long enough for that. A solid ServiceNow background combined with experience in enterprise AI, intelligent automation, conversational AI or AI governance could be equally relevant. This is not a generic AI position, though. You need to understand how AI works within enterprise products and workflows, and you should be able to explain where ServiceNow offers value compared with other tools. Some knowledge of platform architecture, data and integrations will help, but you are not expected to be a developer or AI engineer. You'll be comfortable leading senior client conversations, explaining technical subjects in plain English and linking AI investment to actual business outcomes. Experience developing strategies, roadmaps, business cases or operating models will be important. Any involvement in proposals, RFPs or client development would also be useful. Why It's Worth Looking At This is a good opportunity to move into a more strategic ServiceNow position and work on the questions clients are asking right now. You'll get exposure to several emerging areas of the platform without being boxed into one product or expected to know everything from day one. You'll also have a genuine say in how the consultancy develops its ServiceNow AI offering, rather than simply joining an established delivery team and following an existing approach. You can be based anywhere in the UK. Travel to one of the consultancy's UK offices will usually be around once a month, with client travel required at key project milestones. If your background combines strong ServiceNow knowledge with AI, automation or governance experience, I'd be interested in speaking with you. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
