20 jobs found

Waste Operations Officer Location: Various sites across Leicestershire (RHWS, WTS & County Hall) Pay: Competitive (negotiable for candidates with relevant experience and a valid COTC) Hours: 37 hours per week (occasional weekend work required) Contract: 6 months initially, with potential to extend We are seeking an experienced Waste Operations Officer to oversee the day-to-day management of operational staff across Leicestershire's Recycling and Household Waste Sites (RHWS) and Waste Transfer Stations (WTS). This is a hands-on, field-based management role requiring regular travel between sites. Key Responsibilities Manage and support operational site teams, including HR processes, performance management, and staff development. Deliver training, toolbox talks, and safety briefings. Ensure compliance with health & safety procedures, environmental permits, and Waste Duty of Care legislation. Monitor waste movement records, site documentation, and quality management processes. Manage stock levels of PPE, equipment, fuel, and site consumables. Handle customer queries and complaints professionally. Occasionally drive a Council 3.5-tonne vehicle. Requirements Experience managing operational teams within waste management or a similar environment. Strong communication, IT, and organisational skills. Experience delivering training and managing compliance. Full UK driving licence, access to a vehicle, and business-use insurance. A valid Level 4 Certificate of Technical Competence (COTC) is desirable and may attract a higher rate of pay. Mileage and business expenses are paid in line with Council policy (excluding normal commuting). This is an excellent opportunity to join a busy public sector team and play a key role in delivering safe, compliant, and efficient waste operations across Leicestershire.

Head of Quality & Compliance Norwich, Norfolk (Hybrid Working Available) £40,000 - £45,000 DOE Full Time Permanent Lead Quality, Drive Compliance, Shape Continuous Improvement Are you an experienced Quality, Compliance or Audit professional looking to make a real impact within a growing professional services organisation? We are seeking a Head of Quality & Compliance to lead our quality assurance and compliance function, ensuring the highest standards of service delivery, regulatory compliance, and professional practice across a busy surveying and valuation operation. Reporting to the Senior Officer for People & Operations, you will lead the Quality Assurance team, oversee audit programmes, manage complaints and compliance activities, and take ownership of the organisation's ISO 9001 Quality Management System . This is a hands-on leadership role offering the opportunity to influence business-wide improvements and promote a culture of quality and accountability. Key Responsibilities Lead and develop the Quality Assurance team. Oversee quality assurance processes for valuation and survey reports. Manage and continuously improve the ISO 9001 Quality Management System. Design and deliver internal audit programmes. Lead internal and external audits, ensuring corrective actions are completed. Manage complaints, claims, and compliance matters. Analyse quality and audit data to identify improvement opportunities. Produce management reports and compliance updates. Support regulatory, accreditation, and due diligence requirements. Drive process improvements through technology, automation, and AI solutions. About You You'll be an experienced quality, compliance, or operational excellence leader with a passion for continuous improvement and delivering high standards. Essential experience: Quality assurance, compliance, audit, or quality management experience. Proven people management and leadership skills. Experience managing audit programmes and compliance activities. Strong understanding of regulated environments and quality frameworks. Complaint investigation and root cause analysis experience. Excellent communication, stakeholder management, and organisational skills. Knowledge of risk management and continuous improvement methodologies. Desirable: ISO 9001 Quality Management System experience. Internal Auditor or Quality qualification. Knowledge of surveying, valuations, property services, or RICS standards. Experience supporting external audits and accreditations. What's on Offer? £40,000 - £45,000 salary DOE Hybrid working 25 days annual leave plus bank holidays Birthday leave Four wellbeing days per year Private healthcare and dental cover Employer pension contributions Paid professional memberships Ongoing training and development Employee rewards platform Free on-site parking Interested? For more information or to apply, please contact: Michelle Topley Or simply apply online today.

We're now recruiting for a Security Valet Officer to join us at our development, New Providence Wharf! The successful candidate must have a FULL UK Drivers License. Important to note Hours: 7:00 - 19:00 & 19:00 - 7:00 Shift Pattern: 4 on - 4 off Location: E14, Canary Wharf Salary per hour: £14.48 Contract: 42 hpw average/permanent What you'll be doing Provide a bespoke 7-star service the residents with job tasks and individual requests dealt with in an efficient and timely manner. Assist with security of residents and the building at all times, ensuring that the safety of all residents and visitors is maintained. Aid the smooth running of the various different operations around the site, according to SOP s. Ensure that all requests & enquiries (both in person and by telephone) are dealt with efficiently in a timely and professional manner adhering to SOP s on every occasion. Work between all the operations on the development, including the private cinema. As part of the Estates Team maintain the policies, company rules and quality of Ballymore Group Ltd. Liaise with the Security/Valet Manager, Operations Manager where necessary and follow all given instructions. Provide support and shift cover for valet and concierge functions when necessary. Liaise with Concierge at all times on requests for vehicles. Appraise and book in all new vehicles to be entered on the valet system, keeping an up to date record of each. Locating vehicles and delivering to allocated point when requested by the resident. Vehicles are met on access road and shown to holding area or moved off site not to allow any external parking on the access road. Vehicles with a bone-fide reason for parking within the car park are promptly and politely valet parked using the utmost care and attention at all times. Ensure all vehicles parked are assessed for previous damage. Keep accurate records of all movement of vehicles and update all residents details as supplied by the Estate Office. Ensure that the car park is kept to a very high standard of cleanliness at all times and that a strict No Smoking policy is kept by anyone using this facility. Liaise with day/night security staff regarding any potential/real security issues. Ensure that all firefighting apparatus is accounted for and maintained. Correct reporting of any cleaning or maintenance issues around the Estate. Reporting of any accidents within the accident report book. All serious incidents are to be escalated to both Security/Valet Manager and Operations Manager. Maintain confidentiality at all times concerning residents and Ballymore business and its personnel. Give clear and precise up to date information during and at the end of the shift highlighting any event that has happened, any forthcoming events together with a clear and precise hand over of any vehicles in the car park. All emergencies, breaches of the lease, serious defects or any matter likely to be subject of formal complaints are reported to the Operations Manager. Meeting and Greeting all residents, guests and clients around the estate. Working with all staff to ensure there is a good security presence at all times. Ensure any unusual behavior noted is followed up, calling the police if necessary. Communicate with control regularly and ensure there is a quick response to any incident. To include building rounds & PES patrols of the site, in the daily tasks. Correct reporting of any incidents and archiving of all onsite records, including police liaison. Liaise with valet to inform of any vehicles that may need parking in the car park. Please note: a full job description will be provided once shortlisted for the role. What you'll need to be successful Proven experience in front of house/customer service or relevant role is an advantage. Previous security experience. Full UK Drivers License. What now? Very simply - Apply! Updates on applications made via our job boards will be provided over a 1 2-week period from the date of submission. Not what you re looking for? Check out our careers page. Ballymore operate as an equal opportunities' employer.

Leasehold Officer Northallerton Contract £17.85 per hour Our client is looking for an experienced Leasehold Officer Leasehold officer/Service charge officer Assignment length - 3 months initially with a view to extend Hybrid working - need to be in the office 2-3 days per week initially This role will be mainly based in Selby with flexibility to work in Richmond and Harrogate. This is one of many roles we are currently looking for suitable candidates for visit our website. Duties and Responsibilities: Manage leaseholder accounts, including service charges and ground rents. Ensure compliance with lease agreements and relevant legislation. Maintain accurate records of leasehold properties and agreements Prepare and distribute service charge statements and related documentation Act as the main point of contact for leaseholders, addressing queries and concerns effectively. Investigate and resolve disputes or complaints in a timely manner. Collaborate with internal teams to ensure smooth property operations PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer

Community Health and Engagement Officer (CHEO) £ 16.47 per hour Permanent, part time to Full time Hours available Monday to Friday up to 8 Hours per day, flexible start time We have an exciting opportunity for a Community Health & Engagement Officer to join our Surrey Wheelchair Services in Woking . Ross Care is a fast-growing business and a leading provider of Wheelchair Services across the country. We work closely with NHS, Local Authority and Social Care Organisations providing a complete outsourced service driving high quality. As the Community Health and Engagement Officer you will create and manage a stakeholder relationship plan to ensure all key stakeholders are engaged and play an active role in the service provision. You will contribute to service quality assurance procedures, recruiting and leading a service users board, support our complaints process and support ongoing service improvement activities. You will be highlighting the importance of using lived experience in service improvement and promote the social model of disability within the service. Key Responsibilities Service User Engagement Promoting the importance of user lived experience in the company, community and among external stakeholders. Creating, recruiting, and developing a service user forum/service improvement board to meet with on a quarterly basis to oversee improvement and question the local service centre staff. Attending internal meetings to stay up to date with daily operations of the service and to be the advocate for user experience. Quality Monitoring & Improvement Attending the monthly contract review meetings with the Integrated Care Board. Using the input from service users gained from meetings of the service user forum and other engagement with users to refine existing practice and highlight areas that need improvement. Implementing improvements following complaints. Feedback from Service Users through formal mechanisms. Service User Support Supporting users who are not eligible to have a wheelchair provided by the service, helping to identify options available Supporting Service Users to navigate the complaints process. Making information available via signposting to other services other health professionals, social care, MIND, charities, citizens advice etc. Networking and Communication Networking with professionals in other services to promote knowledge of the wheelchair service and to highlight areas for improvements Networking with local and national disability organisations. Some use of local social media to promote service user engagement. Producing a local newsletter and providing other service users relevant information. What are we looking for? Lived experience of vulnerable children and adults, gained through personal or carer use, including personal experience of wheelchair and other healthcare equipment and services, within a home, health, or social care setting. experience of strategic and project planning and decision making. Experience of managing multiple workstreams with ability to prioritise and organise work effectively Good interpersonal skills, including demonstrable knowledge and practice of customer care including conflict management. Good written and verbal communication skills. Good IT skills and ability to contribute to the production of communications material aimed at service users. Understanding and willingness to use social media for service user engagement. Marketing/PR experience would be advantageous. Understanding of research and audit processes advantageous. A UK driving licence is essential. What can we offer you? £ 16.47 per hour Permanent, part time to Full time Hours available Monday to Friday up to 8 Hours per day, flexible start time Up to 33 days holiday (including bank holidays) Company Pension Scheme Life Assurance Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

The Resident Liaison Officer will work closely with project delivery teams, contractors, Housing Associations (HAs), and site managers, acting as the key point of contact for residents throughout the lifecycle of energy efficiency installations. The role involves a mix of customer service, site coordination, stakeholder engagement, and reporting. Key Challenges: Ensuring consistent, clear communication with residents, many of whom may be vulnerable or require accessibility support Managing multiple stakeholders across complex projects Addressing complaints or technical queries promptly and sensitively Maintaining strong relationships with contractors, HAs, and internal departments Balancing operational delivery with a high-quality customer journey, contributing positively to Net Promoter Scores (NPS) Essential: Proven experience in resident liaison, customer service, or community engagement, ideally within construction or green energy environments Strong organisational and time management skills to coordinate multiple site visits and stakeholder communications Full UK driving licence CSCS card (Construction Skills Certification Scheme) Excellent communication skills - both written and verbal Confident in discussing technical matters with residents and translating complex concepts into simple explanations Experience working with vulnerable residents or those requiring accessible communication Understanding of site-based operations and construction processes Comfortable escalating operational issues and reporting to senior stakeholders Desirable: Previous experience working with Housing Associations, local authorities, or Advice Centres Familiarity with BEIS compliance and Local Authority scheme requirements Experience dealing with delegated authority structures or accessibility-focused service delivery Background in project coordination or support within the retrofit, energy, or healthcare sector Knowledge of reporting tools and customer data input systems (e.g., MSD) Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

Complaints Officer (Operations) Location: Braintree, Essex Rate: £17.62 PAYE / £22.59 Umbrella per hour Contract: Temporary 6 Months Hours: Full-Time, 37 Hours per Week Working Pattern: Office-based, 5 days per week The Opportunity We are looking to recruit a Complaints Officer (Operations) to support the management of complaints within its new waste and recycling collection service. This is an excellent opportunity for an experienced complaints professional who is passionate about delivering excellent customer service, resolving issues effectively, and contributing to continuous service improvement. As the Complaints Officer, you will: Investigate and respond to Stage 1 Operations complaints, ensuring responses are accurate, comprehensive, and issued within agreed timescales. Work closely with the Waste Team, Waste Minimisation and Sustainability Team, and operational managers to gather relevant information and resolve complaints efficiently. Ensure complaint responses are aligned with council policies, procedures, and best practice. Promote a positive complaints handling culture across Operations by providing guidance and refresher training where required. Maintain accurate records of complaints and supporting documentation on the complaints database. Provide administrative support to the Operations team as required. Coordinate appropriate support for vulnerable customers and those with additional needs. Monitor customer satisfaction, identify trends, and make recommendations for service improvements. Develop a thorough understanding of the systems used within Operations for waste and recycling collections and document management. To be successful in this role, you will have: Strong investigative, analytical, and problem-solving skills. The ability to assess whether policies and procedures have been followed correctly. Excellent written and verbal communication skills. Good working knowledge of Microsoft Office, including Word, Excel, and Outlook. Please note that due to the nature of this role, the successful candidate will be required to work on-site in Braintree five days per week. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.

Station Manager needed ASAP My client a busy growing airline are seeking a Station Manager to oversee and control all Ground Handling operations in accordance with agreed Handling contracts, Service Level Agreements (SLAs), and stringent safety requirements. You'll also be responsible for ensuring compliance with occupational health and safety standards sites under your supervision, in line with current procedures and the Health and Safety at Work program. Key Responsibilities : Supervise the services provided to the airlines clients at all stages of the passenger journey, ensuring compliance & quality standards. Maintain continuous control over the handling processes performed by the assistance organization at the station, ensuring adherence to quality, security, and safety standards. Oversee and control the performance of third-party assistance organizations. Coordinate passenger support in case of irregularities (transport, accommodation). Represent the airline to local authorities and various stakeholders at the station. Liaise with the Operations Control Center and other operational entities (Hotline, HUB, etc.). Report on station activity and escalate passenger complaints to relevant entities for resolution. Monitor the collection process for ancillary revenues (excess baggage, upgrades) at the station. Drive team performance: Coach and motivate team members to optimize operations, achieve service excellence, and maximize customer satisfaction. Desired Profile : Location: Candidates must be residents of the United Kingdom and legally authorized to work in the country. Experience: You must have a minimum of 5 years of experience within an airline or with a handler in a role such as Duty Officer, Supervisor, or Station Coordinator. You are agile, dynamic in the field with a very large capacity for learning. Key Skills : Strong leadership and excellent team management skills. Strong operational expertise in airport processes and regulatory compliance, including safety and security requirements Strong customer service acumen and the ability to manage complex situations. Proactivity and analytical thinking for decision-making under pressure. Disciplined Organization for Enhanced Operational Efficiency Technical Knowledge: Proficient in Load Control processes, aviation regulations, handling operations, and dangerous goods regulations. Personal Qualities: Agile, dynamic, and a hands-on individual with natural leadership abilities. Languages: Fluency in written and spoken English is mandatory for this position. Salary Up to 55,000 DOE Interested apply here or email (url removed)

Principal Housing Lawyer - Epping Forest District Council Epping, Essex 37.82 PAYE / 48.50 Umbrella Full-Time, Temporary 36 Hours per Week Closing Date: 12th August 2026 About the Role To provide high-quality, professional legal advice and representation on all aspects of housing law to the Council, its Members, officers, and partner organisations. The role supports the authority's statutory functions, ensuring compliance with legislation while managing legal risk and delivering effective outcomes for the community. The role holder will be required to ensure that all casework is well managed and dealt with in an efficient and cost-effective manner, ensure that the organisations regulatory, statutory and common law obligations are met. Additionally, to raise awareness of developments within the sector, identify risk and provide training as required to the organisation, be an effective business partner to key internal stakeholders within the organisation who require support and advice in respect of their housing management operations and housing litigation. This role is specific to supporting our Housing & Property Directorate, however, subject to business need there may be a requirement to assist with other areas and conduct work not set out under 'accountabilities' below, such as building compliance, compensation requests, complaints. Key Responsibilities Provide expert legal advice on a wide range of housing matters, including: Homelessness duties (Housing Act 1996, Homelessness Reduction Act 2017) Allocations and housing registers Tenancy management, possession proceedings, and evictions Anti-social behaviour (ASB legislation and injunctions) Disrepair claims and housing conditions Equality and human rights considerations in housing decisions Advise on policy development, ensuring compliance with statutory obligations and best practice. Manage a varied caseload of housing law matters from instruction through to conclusion. Conduct or instruct advocacy in courts and tribunals, including: County Court possession claims Judicial review proceedings Appeals and homelessness reviews Draft legal documents including pleadings, witness statements, and settlement agreements. Liaise with external counsel where required. About You The successful candidate would need to be/have: a qualified Solicitor, Barrister, Legal Executive or equivalent an experienced advocate in the Magistrates and County Court experience of advising on whether there is sufficient evidence to issue proceedings or defend a case. Strong technical experience in dealing with a wide range of non-contentious housing management matters and contentious landlord and tenant matters (including tenancy management issues, anti-social behaviour, possession, Injunctions and contempt of Court applications), either on the Claimant or Defendant side. Experience of successfully managing a large caseload successfully, achieving excellent outcomes. Knowledge of the pre-action protocols and Civil Procedure Rules. Knowledge of the relevant statutory, regulatory and common law applicable to the housing management functions of a social landlord, and the provision of regulated social and affordable housing. Practical awareness and/or experience of the Data Protection Act 2018. Working Arrangements This role is offered on a Hybrid basis with an expectation of at least 3 days per week in the office or in attendance at court. What you should do next If you are interested in finding out more about this role, we would love to hear from you. Please apply via Working for Essex website. If you have queries on this role or require anything else, please email Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Connect2Luton are excited to recruit a Mobile Home and Traveller Site Officer on behalf of Luton Borough Council. Main purpose of position: This specialist post will provide a single point of contact on behalf of the council in relation to all matters involving the Mobile Home and Traveller community which includes a diverse area covering individual support, site management, transit site provision, awareness training, community engagement and advising on related legislation and guidance. The postholder will be responsible for the delivery of effective and highly efficient management of the mobile home and traveller sites. This will include management of licenses, communal areas ensuring that internal and external communal areas are kept clean, free of rubbish, are well maintained and are safe for residents and other customers in line with specification. The postholder is responsible for the fair allocation of plots and act as the liaison between the council and the community. Co-ordinate the council's responsibilities in relation to unauthorised encampments which involves site visits, welfare assessments, provision of services, dealing with any community tensions from local residents and evidence preparation for legal purposes. Provide advice and assistance to private land owners and other stakeholders in relation to encampments on private land. Ensure the council meets its legal obligations in relation to the provision of the council Mobile Home and Traveller sites. You will be responsible to: Carry out proactive monitoring of internal and external communal areas, and services provided to assist in meeting of service standards, statutory obligations, health and safety, fire safety, performance targets, customer satisfaction and value for money. Act as eyes and ears on the site and build good working relationships with residents. Ensure the highest quality of authorised local authority travellers' sites by undertaking investigations, inspections and enforcement activities in response to complaints and enquiries, ensuring that government and council policies, objectives, plans, priorities and legislation are successfully implemented. To act as the single point of contact for the public, Members, Police, business owners, partner agencies, staff, etc. in respect of all council matters relating to the mobile home and traveller community. Undertake visits, inspections and audits; maintain accurate and timely records and ensure that license conditions are kept to at all times. Ensure that plots are brought to standard where issues are identified in audits and other visits working with other services, e.g. BTS, Children's Services and Adult Social Care as and when necessary. Take all appropriate action to enforce the license including the prevention of housing fraud. For all legal action as necessary take and prepare statements, prepare and serve notices for court, attend court hearings and carry out evictions. In a 'supporting people' role provide an advocacy and supporting role to mobile home and traveller individuals and communities. This involves support, advice and representation in relation to accessing services to which they are entitled including benefits, education, DWP claims, housing, health and welfare matters, etc. Work collaboratively and in partnership with other relevant internal council and external services (ASC, Children's, NHS and VCSE etc.) to provide a holistic and multi-disciplinary approach to tenancy support for high-risk cases, including people with multiple complex needs i.e. hoarding, mental health, substance misuse, domestic abuse etc. and hold and manage a case list taking the appropriate actions when necessary. Ensure that safeguarding alerts are made where necessary. Facilitate and develop appropriate consultation between the council and the Traveller community in the borough, ensuring that there is effective liaison between the community and the various agencies working in Ensure that notice and terminations are managed efficiently with a view to minimise rent loss. Manage the waiting list, terminations and sales in line with council policy. Complete sign-ups. Link into Tenant Participation, Green and Clean, BTS and other housing services as required. Skills and Experience: Knowledge and experience of the housing sector, ideally with experience of managing Mobile Home, Gypsy and Travellers services and sites Experience in implementing housing management practices such as allocation of accommodation/pitches, void management, tenancy management, customer involvement, neighbourhood management and anti-social behaviour Able to communicate effectively, and politely, in writing and verbally, with a range of people, including customers, internal colleagues and external agencies. Represent the service at internal and external meetings and maintain and build positive relationships Able to provide complex technical advice, offer realistic solutions to routine and complex technical issues and deal professionally with matters within the working remit Able to manage challenging and complex situations with strong negotiation and influencing skills In depth knowledge of current housing legislation, regulations and practice including detailed knowledge of housing issues, needs and operations In depth knowledge of housing management, welfare reform, benefits, debt and counselling and supporting and sustaining tenancies Full driving license with business insurance and access to own car or be able to travel around Luton and surrounding areas About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

Expected Start Date ASAP Expected Pay Rate (Candidate Rate) 35,000+ Expenses (Please specify) Overnight stays if required Southampton covering areas of Bournemouth, Winchester. Possibly Isle of White. Hours of work (Please specify) 37 hours Shift Patterns (Please give details) Monday-Friday Duration 6 Months to be made permanent Flexible Working (Home/Hybrid/Office) Onsite Office Location (If hybrid/Office Based) Any Specific Days in the office Onsite Any additional travel required Travel to sites Overview of the role - Team / Projects / Key challenges Company Overview: Green Funding Solutions is a rapidly growing organisation, expanding from a small operation to a 100-strong team in just three years, generating between 70m- 100m in revenue. The company specialises in securing external funding for green solutions, supporting vulnerable customers and households through energy efficiency and healthcare innovations such as insulation, solar panels, heat pumps, and low-carbon heating systems. Team & Projects: The Resident Liaison Officer will work closely with project delivery teams, contractors, Housing Associations (HAs), and site managers, acting as the key point of contact for residents throughout the lifecycle of energy efficiency installations. The role involves a mix of customer service, site coordination, stakeholder engagement, and reporting. Key Challenges: Ensuring consistent, clear communication with residents, many of whom may be vulnerable or require accessibility support Managing multiple stakeholders across complex projects Addressing complaints or technical queries promptly and sensitively Maintaining strong relationships with contractors, HAs, and internal departments Balancing operational delivery with a high-quality customer journey, contributing positively to Net Promoter Scores (NPS) Experience and Qualifications - Essential / Desirable Any experience with accessibility, working with disabilities, dealing delegated authority Essential: Proven experience in resident liaison, customer service, or community engagement, ideally within construction or green energy environments Strong organisational and time management skills to coordinate multiple site visits and stakeholder communications Full UK driving licence Excellent communication skills - both written and verbal Confident in discussing technical matters with residents and translating complex concepts into simple explanations Experience working with vulnerable residents or those requiring accessible communication Understanding of site-based operations and construction processes Comfortable escalating operational issues and reporting to senior stakeholders Desirable: Previous experience working with Housing Associations, local authorities, or Advice Centres Familiarity with BEIS compliance and Local Authority scheme requirements Experience dealing with delegated authority structures or accessibility-focused service delivery Background in project coordination or support within the retrofit, energy, or healthcare sector Knowledge of reporting tools and customer data input systems (e.g., MSD) CSCS card (Construction Skills Certification Scheme) Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

Salary c£65,000 + benefits package Join us as the UK & Ireland Data Protection Officer and play a pivotal role in shaping and safeguarding the privacy framework across cardfactory, (url removed) and Garlanna. In this influential position, you'll act as a trusted, independent advisor-ensuring our organisation meets its obligations under UK GDPR, EU GDPR, PECR, ePrivacy and related legislation. You'll lead the way in embedding a strong culture of privacy by design, guiding stakeholders at all levels, and championing accountability across our UK and Ireland operations. As the primary contact for regulators, data subjects and internal teams, you'll oversee compliance, identify and mitigate privacy risks, and ensure robust policies and controls are in place. If you're ready to make a significant impact by driving a proactive, risk-aware approach to data protection, we'd love to hear from you. At cardfactory, we believe in smart working. That means you'll spend around two days a week at our Wakefield support centre, with the flexibility to work from home the rest of the time. What you'll do: Data Protection Strategy: Develop, implement and maintain a comprehensive Data Protection Strategy aligned to organisational goals and legislation. Own and update the Record of Processing Activities (ROPA). Policies & Documentation: Maintain all data protection policies, procedures and documentation, including DPIAs, privacy notices, breach logs and SAR logs. Support development of the Information Security Management System. Compliance Management: Lead audits and compliance activities to meet UK/EU GDPR, PECR and other regulatory requirements. Run the GDPR and data privacy steering committee. Monitoring & Audit: Conduct ongoing assessments and internal audits to ensure adherence to data protection standards. Review contracts to ensure appropriate legal and technical safeguards. Regulatory Liaison: Act as the primary contact for the ICO, DPC and other regulatory bodies, managing enquiries, investigations and reporting duties. Incident & Breach Management: Lead breach assessments, investigations and reporting, ensuring effective mitigation, documentation and communication. Training & Awareness: Design and deliver training initiatives, keeping colleagues informed on data protection requirements, risks and emerging trends. Leadership: Advise senior leaders and business units on privacy risks and compliance. Provide leadership and mentoring to the team. Supplier Risk Management: Oversee governance and risk assessments for third-party suppliers to ensure compliance and security standards are met. Collaboration & Consultancy: Act as the first point of contact for data privacy queries. Work cross-functionally to ensure a consistent, business-aligned approach to data protection. Risk Management: Identify, assess and mitigate data privacy risks, ensuring clear reporting to the appropriate stakeholders. What you'll need: Strong risk management capability and ability to deliver practical, commercially-aware solutions. Strong influencing skills (soft / hard / active listening etc.) - and the ability to blend and adapt them to the situation and intended audience. Able to implement a holistic security program of strategy, policies, processes and technologies. Being able to balance legislative requirements taking into consideration a commercial viewpoint People management skills to direct and manage a small team of data privacy specialists. Experience: Substantial experience in a DPO role, managing privacy operations complaints with the GDPR and PECR. Experience leading, developing and managing teams. Familiarity with Microsoft Purview, One Trust and other similar DSAR management and tooling. Experience working in fast-paced and complex environments, working across multiple business units. Experience with ISO 27001, ISO27701, ISAE 3000/3402 or other information security standards and frameworks. There is no fixed closing date for this role, so we encourage you to apply early as we may close the vacancy once we've received enough applications.

Job Title: Repairs Support Officer Location: Croydon - Hybrid working - 3 days office per week (Tuesday compulsory) Hourly rate: 18.92 PAYE / 25.03 Umbrella Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start We're looking for a proactive and customer-focused Repairs Support Officer to join our Property Services team. In this key role, you'll provide essential administrative support to the repairs and disrepair service, helping to ensure repairs are delivered efficiently, residents are kept informed, and customer enquiries are resolved quickly and effectively. You'll act as a central point of contact between residents, contractors, operational teams and internal departments, supporting the delivery of high-quality repairs and maintenance services across our housing stock. Key Responsibilities Provide administrative support to the Repairs Operations Team. Manage and monitor outstanding repair work orders to ensure completion within agreed service levels. Liaise with contractors, residents and internal teams to resolve repair enquiries. Coordinate inspections and follow-up actions to ensure excellent service delivery. Support the monitoring and reporting of key performance indicators (KPIs). Analyse data and identify service improvement opportunities. Investigate and respond to customer complaints and service issues. Ensure contractors deliver value for money and maintain high-quality standards. Maintain accurate records and systems in line with data protection requirements. Work collaboratively with tenancy, customer service and property teams to achieve positive outcomes for residents. About You Essential Experience Experience working within a responsive repairs, housing maintenance or social housing environment. Previous experience in a customer service or customer support role. Experience working with contractors, suppliers or external partners. Experience working as part of a busy team. Strong Microsoft Office skills, particularly Word and Excel. Essential Skills Excellent communication skills, both written and verbal. Strong administrative and organisational abilities. A customer-first approach with a passion for delivering excellent service. The ability to manage multiple priorities and work under pressure. Strong problem-solving and decision-making skills. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Job Description Supporting Quality Manager in the daily running of the office and conducting daily goods-in task as outlined by the QA Supervisor and the Manager Carrying out Hygiene Audits as well as carrying out daily, weekly, and monthly GMP Audits, raising non-conformances and following up the Non-conformances Implementing and monitoring PRP, OPRP and HACCP plan for the entire operations, report deviations and take corrective actions. Performing verification of all HACCP paperwork ensuring it is kept up to date Monitoring of CCP's and temperature records Overseeing maintaining of the traceability systems Supporting Airline Specific verification checks in the flight assembly area, dry stores area as well as in-bound area Preparing samples for finished product microbiological testing and taste Overseeing & checking all chillers and dry stores within the production and warehouse, this includes, FIFO, batch codes, expiry dates, allergen segregation. Performing verification checks of team members personal hygiene of the members in the high risk as well as high care areas Providing regular Quality Assurance reports to enable corrective actions as appropriate and to illustrate the effectiveness of the company's food safety and food quality control measures Training and developing production staff on food safety and food quality to equip them to maintain food safety standards within the Operations Department Investigating customer complaints and submit detailed reports to QA Supervisors and QA Manager Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Role model ability, ready to roll up your sleeves and do what is needed to give our partners the best service with a problem-solving mentality Well presented, professional individual with a can-do, positive attitude that indulges in team success Self-motivation, resilience, and a positive change champion for DO & CO in a fast-paced environment that requires flexibility and adapting. English - excellent (written & spoken) Meticulous attention to detail and precise record keeping skills Ability to influence different departments to suggest, implement and track more efficient processes Build strong relationships with other departments including operational departments to integrate with and understand the true bases of efficiency and unit synergies You are a clear and engaging communicator, strong written and verbal English, and will use a variety of methods to keep the DO & CO Family well informed Confident and flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family Flexibility in regards to your work availability is essential, as the Operation run 7 days a week, including evenings, weekends and public holidays. Right to work in the UK Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £28,000.00 per year Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we're not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

Sales Office Administration Officer Location: Castleford (WF10) - relocating to Normanton (WF6) in Dec/Jan Hours: Monday-Thursday 8:30am-5:00pm, Friday 8:30am-4:00pm(39 hours/week) Pay Rate: £13.50 per hour Join Our Client Team We're looking for a proactive and detail-oriented Sales Office Administration Officer to join our dynamic team. This is a key role within our customer service and sales support function, working closely with internal departments and external partners to ensure smooth operations and exceptional customer experience. What You'll Be Doing Sales & Purchase Administration Process and manage sales and purchase orders in our ERP system Handle customer quotes, acknowledgements, and tender files Ensure accuracy in pricing, VAT, and incoterms Communicate effectively with customers and internal teams Shipping & Export Coordinate shipments and logistics Liaise with warehousing and distribution teams Track deliveries and resolve shipment queries Invoicing & Payments Generate and distribute customer invoices Follow up on advance payments and order-related transactions Customer Service & Support Register and follow up on customer complaints Maintain accurate customer records and databases Archive documents in line with audit and compliance standards Cross-Team Collaboration Work closely with Sales, Technical, Supply Chain, HR, and Finance teams Build strong relationships across departments and with customers Compliance & Continuous Improvement Follow company policies, health & safety regulations, and ethical standards Contribute to a culture of collaboration, accountability, and improvement What We're Looking For Minimum 3 to 4 years' experience in office administration or business support Strong attention to detail and organisational skills Excellent communication and customer service abilities Proficient in ERP, CRM, and Microsoft Office tools Fluent in English (additional languages a plus) Commercial awareness and a proactive mindset Ability to work independently and as part of a team Why Join Us? Supportive and collaborative work environment Opportunity to work with international teams and departments Stable hours and competitive pay Be part of a company driving innovation and excellence Ready to apply or want to learn more? We'd love to hear from you!

Job Description Supporting Quality Manager in the daily running of the office and conducting daily goods-in task as outlined by the QA Supervisor and the Manager Carrying out Hygiene Audits as well as carrying out daily, weekly, and monthly GMP Audits, raising non-conformances and following up the Non-conformances Implementing and monitoring PRP, OPRP and HACCP plan for the entire operations, report deviations and take corrective actions. Performing verification of all HACCP paperwork ensuring it is kept up to date Monitoring of CCP's and temperature records Overseeing maintaining of the traceability systems Supporting Airline Specific verification checks in the flight assembly area, dry stores area as well as in-bound area Preparing samples for finished product microbiological testing and taste Overseeing & checking all chillers and dry stores within the production and warehouse, this includes, FIFO, batch codes, expiry dates, allergen segregation. Performing verification checks of team members personal hygiene of the members in the high risk as well as high care areas Providing regular Quality Assurance reports to enable corrective actions as appropriate and to illustrate the effectiveness of the company's food safety and food quality control measures Training and developing production staff on food safety and food quality to equip them to maintain food safety standards within the Operations Department Investigating customer complaints and submit detailed reports to QA Supervisors and QA Manager Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Role model ability, ready to roll up your sleeves and do what is needed to give our partners the best service with a problem-solving mentality Well presented, professional individual with a can-do, positive attitude that indulges in team success Self-motivation, resilience, and a positive change champion for DO & CO in a fast-paced environment that requires flexibility and adapting. English - excellent (written & spoken) Meticulous attention to detail and precise record keeping skills Ability to influence different departments to suggest, implement and track more efficient processes Build strong relationships with other departments including operational departments to integrate with and understand the true bases of efficiency and unit synergies You are a clear and engaging communicator, strong written and verbal English, and will use a variety of methods to keep the DO & CO Family well informed Confident and flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family Flexibility in regards to your work availability is essential, as the Operation run 7 days a week, including evenings, weekends and public holidays. Right to work in the UK Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £28,000.00 per year Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we're not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

Trading Standards Officer Location: 2 Alice Square, Birkenhead, CH412YA Start Date: ASAP Contract Duration: 2+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay rate: £ 32.10 per hour Job Ref: OR12530 Responsibilities Carry out criminal compliance enforcement activities across regulatory service functions. Conduct inspections, surveys, and investigations into complex breaches of trading standards legislation. Identify legal contraventions and execute appropriate enforcement activity based on assessed risk. Undertake and supervise complex projects with various stakeholders to ensure business compliance with trading standards legislation. Prepare reports, conduct interviews, and provide evidence in court when necessary. Enforce relevant legislation using a range of enforcement powers, from informal education to formal legal proceedings. Participate in project teams for local and national health promotion initiatives. Monitor performance and quality standards to ensure compliance with policies and procedures. Research and develop policies and procedures to help achieve trading standards objectives. Maintain up-to-date knowledge of government initiatives, legislation changes, and good practices. Collaborate with other council departments and external bodies to address issues requiring intervention. Ensure accurate management reports and statistics are produced and verified. Supervise, train, and mentor less experienced colleagues, providing specialist advice and guidance. Respond to complaints and inquiries from various stakeholders, including Councillors and MPs. Provide presentations and training to council staff and external agencies. Negotiate with business owners and handle situations with personal and political pressure. Contribute to the establishment of fees and costs for trading standards operations. Assist in interpreting and implementing new legislation and government guidance. Contribute to broader service strategy and ensure effective translation into service plans. Identify ways to improve service operations, performance, and efficiency. Ensure security and maintenance of equipment, evidence, information, and data management. Develop and maintain a lead officer role in specific aspects of trading standards work. Represent the service at meetings and participate in regional initiatives and projects. Provide guidance and support to colleagues dealing with complex cases. Attend case conferences, council meetings, and court representing the council. Person Specification Professional CTSI Trading Standards qualification or equivalent, plus a university degree. Excellent written and verbal communication skills with the ability to influence behavior. Knowledge of current and proposed trading standards legislation and statutory guidance. Ability to work with minimal supervision and high accuracy. Knowledge of enforcement procedures and PACE. Ability to prepare reports, conduct interviews, and collate case files for legal services. Effective time management skills. Awareness and understanding of equality issues. Computer literacy. Ability to communicate effectively at all levels. Willingness to work out of office hours to meet service needs. Experience in working in a large urban authority or private sector organization. Experience in a trading standards service and investigating consumer complaints. Experience in providing business advice to the public and commercial undertakings. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.

Job Description Supporting Quality Manager in the daily running of the office and conducting daily goods-in task as outlined by the QA Supervisor and the Manager Carrying out Hygiene Audits as well as carrying out daily, weekly, and monthly GMP Audits, raising non-conformances and following up the Non-conformances Implementing and monitoring PRP, OPRP and HACCP plan for the entire operations, report deviations and take corrective actions. Performing verification of all HACCP paperwork ensuring it is kept up to date Monitoring of CCP's and temperature records Overseeing maintaining of the traceability systems Supporting Airline Specific verification checks in the flight assembly area, dry stores area as well as in-bound area Preparing samples for finished product microbiological testing and taste Overseeing & checking all chillers and dry stores within the production and warehouse, this includes, FIFO, batch codes, expiry dates, allergen segregation. Performing verification checks of team members personal hygiene of the members in the high risk as well as high care areas Providing regular Quality Assurance reports to enable corrective actions as appropriate and to illustrate the effectiveness of the company's food safety and food quality control measures Training and developing production staff on food safety and food quality to equip them to maintain food safety standards within the Operations Department Investigating customer complaints and submit detailed reports to QA Supervisors and QA Manager Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Role model ability, ready to roll up your sleeves and do what is needed to give our partners the best service with a problem-solving mentality Well presented, professional individual with a can-do, positive attitude that indulges in team success Self-motivation, resilience, and a positive change champion for DO & CO in a fast-paced environment that requires flexibility and adapting. English - excellent (written & spoken) Meticulous attention to detail and precise record keeping skills Ability to influence different departments to suggest, implement and track more efficient processes Build strong relationships with other departments including operational departments to integrate with and understand the true bases of efficiency and unit synergies You are a clear and engaging communicator, strong written and verbal English, and will use a variety of methods to keep the DO & CO Family well informed Confident and flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family Flexibility in regards to your work availability is essential, as the Operation run 7 days a week, including evenings, weekends and public holidays. Right to work in the UK Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £28,000.00 per year Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we're not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

Quality Technologist This is a fantastic opportunity to join a global, market-leading food business which supplies some of the world s leading companies in the retail, hospitality, and foodservice markets. The business is currently expanding and is committed to continually redefining its product offer and prides itself on developing and bringing innovative new products to market. About the Quality Technologist job As a key part of the food technical team, you will provide support and assist the Technical Manager in driving compliance across the food production site to the required Food Safety, Legality, Quality, and product integrity standards. Key tasks: Assist in maintaining a quality culture and support staff to carry out their tasks competently and within the site quality framework. Take part in HACCP review meetings and complete quarterly CCP verification audits. Perform internal audits and assist in completing independent systems audits according to the agreed schedule. Coordinate laboratory testing for sampling products and review and analyse results to identify non-conformances. Support the wider operations teams with the adherence to, and maintenance of best practice standards in line with company, customer and BRC standards. Manage the hygiene staff and site hygiene protocols. Manage supplier approval records and customer complaints. Participate in completing product specifications both internally and Gold standard specifications. About You Quality assurance or technical experience in a food manufacturing/food production environment Ideally educated to a degree level in food science, food technology, or another related subject. BRC/ISO internal auditing experience. Level 2 Food Hygiene and HACCP qualifications are preferred. A self-starter with an analytical and methodical approach to work. A team player with good interpersonal and communication skills. Excellent computer skills including Microsoft Excel and Word. More details The Quality Technologist job (ref: 8955) is paying £27,000 - £28,500 per annum according to your experience. The site is based in North Kent and is commutable from areas of both London and Essex. The package includes 25 days of annual leave plus bank holidays, pension, life assurance, employee assistance programme plus other company benefits. The working hours are Monday to Friday, 8:00am to 5:00pm or 8.30am to 5.30pm. Alternate job titles - Quality Systems Technologist Quality Assurance Technologist QA Auditor Food Technologist Technical Administrator Food Safety Compliance Technologist QA Technologist QA Technician Technical Information Officer